The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 47 56 56
Rank change year-on-year
+9 0
Contract jobs citing Incident Management 21 11 13
As % of all contract IT jobs located in Cambridgeshire 2.66% 1.46% 1.64%
As % of the Processes & Methodologies category 3.94% 1.91% 2.45%
Number of daily rates quoted 11 4 1
Average daily rate
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of your Daily Rate
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£325 £288 £250
Average daily rate % change year-on-year
+13.04% +15.00%
UK excluding London average daily rate £310 £300 £328
% change year-on-year
+3.33% -8.39%
Number of hourly rates quoted 1 0 0
Average hourly rate £11.50 - -
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
533 575 531
As % of all contract IT jobs located in Cambridgeshire 67.55% 76.56% 66.88%
Number of daily rates quoted 318 241 233
Average daily rate £375 £400 £375
Average daily rate % change year-on-year
-6.25% +6.66%
90% offered a daily rate of more than £225 £270 £250
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 44 29 96
Average hourly rate £30.00 £38.50 £37.50
Average hourly rate % change year-on-year
-22.07% +2.66%
90% offered a hourly rate of more than £12.20 £12.00 £19.00
10% offered a hourly rate of more than £57.50 £60.00 £45.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Incident Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridgeshire

Incident Management
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Cambridgeshire region.

Incident Management Daily Rate Trend in Cambridgeshire

Incident Management
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Cambridgeshire region over the 3 months to 16 September 2014.

Incident Management Daily Rate Histogram in Cambridgeshire

Incident Management
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Cambridgeshire region.

Incident Management Hourly Rate Trend in Cambridgeshire

Incident Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Cambridgeshire region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -8 10 £163 -7.14%
Peterborough +12 3 £325 -16.12% 2
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 16 September 2014, IT contractor jobs across the Cambridgeshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 17 (58.62%) ITIL
2 16 (55.17%) Service Delivery
3 11 (37.93%) Microsoft
4 10 (34.48%) Windows
4 10 (34.48%) Finance
5 9 (31.03%) SQL
6 8 (27.59%) SLA
6 8 (27.59%) Blackberry
6 8 (27.59%) Security Cleared
7 7 (24.14%) Remedy
7 7 (24.14%) Change Management
8 6 (20.69%) Symantec
8 6 (20.69%) Cisco
8 6 (20.69%) Citrix
8 6 (20.69%) MCP
8 6 (20.69%) User Experience
9 5 (17.24%) DevOps
9 5 (17.24%) DV Cleared
9 5 (17.24%) Data Entry
9 5 (17.24%) Amazon AWS
9 5 (17.24%) MS Office
9 5 (17.24%) Web Services
9 5 (17.24%) MS Excel
9 5 (17.24%) E-Commerce
9 5 (17.24%) Active Directory
9 5 (17.24%) ADSL
9 5 (17.24%) Broadband
9 5 (17.24%) Management Information System
10 4 (13.79%) Service Management
10 4 (13.79%) McAfee

Incident Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Cambridgeshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.79%) SharePoint Server
1 4 (13.79%) IBM Notes
2 1 (3.45%) MS Exchange
2 1 (3.45%) MS Project Server
2 1 (3.45%) Lync
2 1 (3.45%) Exchange Server 2010
Applications
1 5 (17.24%) MS Office
1 5 (17.24%) MS Excel
2 1 (3.45%) MS Project
Business Applications
1 4 (13.79%) Remedy ITSM
Cloud Services
1 5 (17.24%) Amazon AWS
Communications & Networking
1 5 (17.24%) ADSL
1 5 (17.24%) Broadband
2 2 (6.90%) VoIP
2 2 (6.90%) VPN
Database & Business Intelligence
1 2 (6.90%) MySQL
2 1 (3.45%) SQL Server
2 1 (3.45%) Oracle Reports
2 1 (3.45%) SQL Server Reporting Services
2 1 (3.45%) SQL Server Integration Services
2 1 (3.45%) SQL Server 2008
2 1 (3.45%) SQL Server 2012
General
1 10 (34.48%) Finance
Job Titles
1 11 (37.93%) Service Manager
2 10 (34.48%) Delivery Manager
2 10 (34.48%) Analyst
2 10 (34.48%) Services Delivery Manager
3 9 (31.03%) Service Desk Analyst
3 9 (31.03%) Service Analyst
4 6 (20.69%) 1st Line Support
5 5 (17.24%) Project Manager
5 5 (17.24%) Support Analyst
6 4 (13.79%) 1st Line Support Analyst
7 3 (10.34%) SQL DBA
7 3 (10.34%) DBA
7 3 (10.34%) Delivery Project Manager
8 2 (6.90%) Support Engineer
9 1 (3.45%) Applications Support
9 1 (3.45%) 3rd Line Support
9 1 (3.45%) 2nd Line Support
9 1 (3.45%) Applications Support Analyst
9 1 (3.45%) Help Desk Support
9 1 (3.45%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 5 (17.24%) Web Services
Miscellaneous
1 8 (27.59%) Blackberry
2 6 (20.69%) User Experience
3 5 (17.24%) Management Information System
4 4 (13.79%) Freedom of Information
5 2 (6.90%) Analytical Skills
5 2 (6.90%) Video Conferencing
6 1 (3.45%) Thin Client
6 1 (3.45%) Fat Client
Operating Systems
1 10 (34.48%) Windows
2 2 (6.90%) Linux
2 2 (6.90%) Windows XP
2 2 (6.90%) UNIX
2 2 (6.90%) Windows 7
3 1 (3.45%) Windows Server 2003
3 1 (3.45%) Windows Server 2008
Processes & Methodologies
1 17 (58.62%) ITIL
2 16 (55.17%) Service Delivery
3 7 (24.14%) Change Management
4 5 (17.24%) E-Commerce
4 5 (17.24%) Data Entry
4 5 (17.24%) DevOps
5 4 (13.79%) Service Management
5 4 (13.79%) Data Modelling
5 4 (13.79%) Knowledge Management
6 2 (6.90%) ITIL V3
6 2 (6.90%) Problem Management
6 2 (6.90%) Release Management
7 1 (3.45%) Project Planning
7 1 (3.45%) Risk Management
7 1 (3.45%) Project Management
Programming Languages
1 9 (31.03%) SQL
Qualifications
1 8 (27.59%) Security Cleared
2 6 (20.69%) MCP
3 5 (17.24%) DV Cleared
4 4 (13.79%) Microsoft Certification
5 3 (10.34%) SC Cleared
6 2 (6.90%) A+ Certification
6 2 (6.90%) MOS
6 2 (6.90%) MCSE
6 2 (6.90%) MCSA
7 1 (3.45%) MCDBA
7 1 (3.45%) MCITP
7 1 (3.45%) ITIL Certification
7 1 (3.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (27.59%) SLA
2 1 (3.45%) QA
System Software
1 5 (17.24%) Active Directory
Systems Management
1 2 (6.90%) Norton AntiVirus
1 2 (6.90%) Symantec Enterprise Vault
2 1 (3.45%) SCCM
Vendors
1 11 (37.93%) Microsoft
2 7 (24.14%) Remedy
3 6 (20.69%) Symantec
3 6 (20.69%) Cisco
3 6 (20.69%) Citrix
4 4 (13.79%) BMC
4 4 (13.79%) Lotus
4 4 (13.79%) Adobe
4 4 (13.79%) McAfee
5 2 (6.90%) VMware
5 2 (6.90%) Riverbed
5 2 (6.90%) Oracle
5 2 (6.90%) Apple
5 2 (6.90%) CheckPoint
5 2 (6.90%) Nokia
6 1 (3.45%) Red Gate