The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 95 109 102
Rank change year-on-year
+14 -7
Permanent jobs citing Service Management 35 18 41
As % of all permanent IT jobs located in Cambridgeshire 1.54% 0.86% 1.55%
As % of the Processes & Methodologies category 1.88% 1.06% 2.10%
Number of salaries quoted 26 11 29
Average salary £34,500 £36,500 £33,000
Average salary % change year-on-year
-5.47% +10.60%
90% offered a salary of more than £30,000 £23,000 £23,500
10% offered a salary of more than £55,000 £57,500 £58,000
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1857 1704 1956
As % of all permanent IT jobs located in Cambridgeshire 81.84% 81.45% 73.89%
Number of salaries quoted 1465 1401 1682
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £30,000 £31,000 £30,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 28 January 2015.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +16 19 £34,000 +9.41% 5
Cambridge +2 10 £55,000 +2.32% 3
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 January 2015, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 50 (69.44%) ITIL
2 27 (37.50%) Service Delivery
3 20 (27.78%) ITSM
3 20 (27.78%) Analytical Skills
4 18 (25.00%) Microsoft
5 17 (23.61%) MS Excel
6 16 (22.22%) MS Office
6 16 (22.22%) Remedy
7 15 (20.83%) Management Information System
7 15 (20.83%) SQL
8 14 (19.44%) MS PowerPoint
9 12 (16.67%) ITIL Certification
10 9 (12.50%) Change Management
11 8 (11.11%) Line Management
11 8 (11.11%) MS Visio
12 7 (9.72%) SLA
12 7 (9.72%) Business Development
12 7 (9.72%) Incident Management
13 6 (8.33%) Statistics
13 6 (8.33%) E-Commerce
13 6 (8.33%) PRINCE2
13 6 (8.33%) Publishing
14 5 (6.94%) Stakeholder Management
14 5 (6.94%) Business Continuity
14 5 (6.94%) Configuration Management
14 5 (6.94%) LAN
14 5 (6.94%) WAN
14 5 (6.94%) CMDB
14 5 (6.94%) Change Control
14 5 (6.94%) Network Security

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 January 2015, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.17%) Lync
2 2 (2.78%) SharePoint
Applications
1 17 (23.61%) MS Excel
2 16 (22.22%) MS Office
3 14 (19.44%) MS PowerPoint
4 8 (11.11%) MS Visio
Business Applications
1 3 (4.17%) Remedy ITSM
2 1 (1.39%) Agresso
Cloud Services
1 2 (2.78%) Force.com
2 1 (1.39%) SaaS
2 1 (1.39%) Office 365
2 1 (1.39%) Yammer
Communications & Networking
1 5 (6.94%) LAN
1 5 (6.94%) WAN
1 5 (6.94%) Network Security
2 2 (2.78%) Internet
2 2 (2.78%) Firewall
Database & Business Intelligence
1 2 (2.78%) Oracle Discoverer
2 1 (1.39%) BusinessObjects
2 1 (1.39%) SAP BW
2 1 (1.39%) Relational Database
2 1 (1.39%) SQL Server
Development Applications
1 2 (2.78%) LabVIEW
2 1 (1.39%) Gerrit
General
1 6 (8.33%) Publishing
2 4 (5.56%) Finance
3 3 (4.17%) Electronics
4 1 (1.39%) Pharmaceutical
4 1 (1.39%) Manufacturing
4 1 (1.39%) Local Government
4 1 (1.39%) Marketing
Job Titles
1 15 (20.83%) Analyst
2 12 (16.67%) Service Analyst
3 11 (15.28%) Service Manager
4 9 (12.50%) Team Leader
4 9 (12.50%) Service Management Analyst
5 6 (8.33%) Services Director
6 5 (6.94%) Network Consultant
6 5 (6.94%) Consultant
7 4 (5.56%) Configuration Manager
7 4 (5.56%) Support Manager
7 4 (5.56%) ITIL Service Manager
7 4 (5.56%) ITIL Manager
7 4 (5.56%) Service Support Manager
7 4 (5.56%) ITIL Configuration Manager
8 3 (4.17%) Network Design Consultant
8 3 (4.17%) Services Delivery Analyst
8 3 (4.17%) Applications Manager
8 3 (4.17%) Services Delivery Consultant
8 3 (4.17%) Support Specialist
9 2 (2.78%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 2 (2.78%) Visualforce
Miscellaneous
1 20 (27.78%) Analytical Skills
2 15 (20.83%) Management Information System
3 6 (8.33%) Statistics
4 5 (6.94%) CMDB
5 2 (2.78%) Data Structures
6 1 (1.39%) Performance Metrics
6 1 (1.39%) Fat Client
6 1 (1.39%) FMCG
6 1 (1.39%) iSeries
6 1 (1.39%) Internet of Things
6 1 (1.39%) User Experience
6 1 (1.39%) IVR
6 1 (1.39%) Client/Server
6 1 (1.39%) Thin Client
Operating Systems
1 3 (4.17%) Windows
2 2 (2.78%) UNIX
3 1 (1.39%) Linux
Processes & Methodologies
1 50 (69.44%) ITIL
2 27 (37.50%) Service Delivery
3 20 (27.78%) ITSM
4 9 (12.50%) Change Management
5 8 (11.11%) Line Management
6 7 (9.72%) Business Development
6 7 (9.72%) Incident Management
7 6 (8.33%) PRINCE2
7 6 (8.33%) E-Commerce
8 5 (6.94%) Configuration Management
8 5 (6.94%) Stakeholder Management
8 5 (6.94%) Business Continuity
8 5 (6.94%) Change Control
9 3 (4.17%) ITIL V3
9 3 (4.17%) Coaching
9 3 (4.17%) Project Management
9 3 (4.17%) CRM
10 2 (2.78%) Business Analysis
10 2 (2.78%) People Management
10 2 (2.78%) Business Process Improvement
Programming Languages
1 15 (20.83%) SQL
2 2 (2.78%) MATLAB
2 2 (2.78%) Apex Code
2 2 (2.78%) SOQL
Qualifications
1 12 (16.67%) ITIL Certification
2 4 (5.56%) Degree
3 2 (2.78%) SC Cleared
3 2 (2.78%) Security Cleared
3 2 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (9.72%) SLA
2 3 (4.17%) QA
3 1 (1.39%) ISO/IEC 27001
System Software
1 2 (2.78%) Active Directory
Systems Management
1 1 (1.39%) Unicenter
Vendors
1 18 (25.00%) Microsoft
2 16 (22.22%) Remedy
3 3 (4.17%) Oracle
3 3 (4.17%) Salesforce.com
4 2 (2.78%) Cisco
4 2 (2.78%) Citrix
4 2 (2.78%) BMC
4 2 (2.78%) VMware
5 1 (1.39%) Atlassian
5 1 (1.39%) Tableau
5 1 (1.39%) CA
5 1 (1.39%) Business Objects
5 1 (1.39%) SAP
5 1 (1.39%) Intel
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 13 hours ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £34,000 per annum
Posted: 13 hours ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £50k - 60k per year
Posted: Yesterday
Peterborough, Cambridgeshire
networx
Posted: Yesterday
Cambridge
Mason Frank
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 2 days ago
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum Strong market salaries on offer
Posted: 5 days ago
Peterborough
Networx Recruitment
Salary: £40,000 - £55,000 per year
Posted: 6 days ago
Cambridge
Bluefire Consulting
Salary: £30000 - £34000 per annum + + Excellent Benefits
Posted: 21 days ago