The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 1 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 114 102 122
Rank change year-on-year
-12 +20
Permanent jobs citing Service Management 14 31 25
As % of all permanent IT jobs located in Cambridgeshire 0.74% 1.49% 1.02%
As % of the Processes & Methodologies category 0.85% 1.80% 1.24%
Number of salaries quoted 9 23 16
Median salary £53,000 £47,500 £38,000
Median salary % change year-on-year
+11.57% +25.00%
90% offered a salary of more than £25,000 £44,600 £18,750
10% offered a salary of more than £54,060 £56,000 £55,250
UK excluding London median salary £42,091 £45,000 £45,550
% change year-on-year
-6.46% -1.20%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1650 1721 2021
As % of all permanent IT jobs located in Cambridgeshire 86.66% 82.70% 82.83%
Number of salaries quoted 1352 1438 1634
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £30,500 £30,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 1 June 2016.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 1 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -1 13 £46,500 -2.10%
Peterborough -13 1 £57,500 +12.19%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 1 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for Service Management.

1 17 (60.71%) ITIL
2 9 (32.14%) ITSM
3 8 (28.57%) Service Delivery
4 7 (25.00%) ERP
4 7 (25.00%) Mentoring
5 6 (21.43%) Finance
5 6 (21.43%) Stakeholder Management
5 6 (21.43%) Change Management
6 5 (17.86%) SLA
6 5 (17.86%) Driving Licence
7 4 (14.29%) IFS
7 4 (14.29%) Service Design
7 4 (14.29%) Infrastructure Management
7 4 (14.29%) Knowledge Management
7 4 (14.29%) SCCM
7 4 (14.29%) SCOM
7 4 (14.29%) QMS
7 4 (14.29%) Windows 7
7 4 (14.29%) Windows
7 4 (14.29%) Active Directory
7 4 (14.29%) HP
7 4 (14.29%) Nortel
7 4 (14.29%) Novell
7 4 (14.29%) GroupWise
7 4 (14.29%) Blackberry
7 4 (14.29%) MS Office
7 4 (14.29%) Quality Management
7 4 (14.29%) Programme Management
8 3 (10.71%) SAP
8 3 (10.71%) HTML

Service Management
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) GroupWise
2 1 (3.57%) CMS
2 1 (3.57%) Confluence
2 1 (3.57%) SharePoint
Applications
1 4 (14.29%) MS Office
Business Applications
1 2 (7.14%) SAP CRM
1 2 (7.14%) SAP ERP
Communications & Networking
1 1 (3.57%) ADSL
1 1 (3.57%) LAN
1 1 (3.57%) WAN
Database & Business Intelligence
1 1 (3.57%) GIS
Development Applications
1 1 (3.57%) JIRA
General
1 6 (21.43%) Finance
2 2 (7.14%) Marketing
Job Titles
1 10 (35.71%) Service Manager
2 9 (32.14%) Delivery Manager
3 8 (28.57%) Services Delivery Manager
4 6 (21.43%) IT Manager
5 4 (14.29%) Analyst
5 4 (14.29%) Business Manager
5 4 (14.29%) Business Systems Manager
5 4 (14.29%) Desktop Engineer
5 4 (14.29%) Systems Manager
6 3 (10.71%) Excel Analyst
6 3 (10.71%) Senior Analyst
6 3 (10.71%) Service Analyst
6 3 (10.71%) SLA Analyst
7 2 (7.14%) Consultant
7 2 (7.14%) CRM Consultant
7 2 (7.14%) IT Services Delivery Manager
7 2 (7.14%) IT Services Manager
7 2 (7.14%) SAP Consultant
7 2 (7.14%) SAP CRM Consultant
8 1 (3.57%) Applications Manager
Libraries, Frameworks & Software Standards
1 3 (10.71%) HTML
1 3 (10.71%) Web Services
2 2 (7.14%) Silverlight
3 1 (3.57%) .NET
3 1 (3.57%) ASP.NET
3 1 (3.57%) CSS
3 1 (3.57%) jQuery
3 1 (3.57%) Middleware
3 1 (3.57%) REST
3 1 (3.57%) XML
Miscellaneous
1 5 (17.86%) Driving Licence
2 4 (14.29%) Blackberry
3 3 (10.71%) Analytical Skills
4 2 (7.14%) Mobile App
4 2 (7.14%) Statistics
5 1 (3.57%) Management Information System
Operating Systems
1 4 (14.29%) Windows
1 4 (14.29%) Windows 7
2 1 (3.57%) Windows Vista
2 1 (3.57%) Windows XP
Processes & Methodologies
1 17 (60.71%) ITIL
2 9 (32.14%) ITSM
3 8 (28.57%) Service Delivery
4 7 (25.00%) ERP
4 7 (25.00%) Mentoring
5 6 (21.43%) Change Management
5 6 (21.43%) Stakeholder Management
6 4 (14.29%) Infrastructure Management
6 4 (14.29%) Knowledge Management
6 4 (14.29%) Programme Management
6 4 (14.29%) QMS
6 4 (14.29%) Quality Management
6 4 (14.29%) Service Design
7 3 (10.71%) Data Analysis
7 3 (10.71%) Incident Management
8 2 (7.14%) Analytics
8 2 (7.14%) Data Migration
8 2 (7.14%) Line Management
8 2 (7.14%) Root Cause Analysis
8 2 (7.14%) Supply Chain Management
Programming Languages
1 1 (3.57%) C
1 1 (3.57%) JavaScript
1 1 (3.57%) VB.NET
Qualifications
1 1 (3.57%) CCNA
1 1 (3.57%) Cisco Certification
1 1 (3.57%) Degree
1 1 (3.57%) DV Cleared
1 1 (3.57%) ITIL Certification
1 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 5 (17.86%) SLA
2 2 (7.14%) QA
3 1 (3.57%) JSP 440
System Software
1 4 (14.29%) Active Directory
Systems Management
1 4 (14.29%) SCCM
1 4 (14.29%) SCOM
Vendors
1 4 (14.29%) HP
1 4 (14.29%) IFS
1 4 (14.29%) Nortel
1 4 (14.29%) Novell
2 3 (10.71%) SAP
3 2 (7.14%) Cognizant
4 1 (3.57%) Cisco
4 1 (3.57%) Compaq