The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 102 121 122
Rank change year-on-year
+19 +1
Permanent jobs citing Service Management 36 18 20
As % of all permanent IT jobs located in Cambridgeshire 1.64% 0.83% 0.76%
As % of the Processes & Methodologies category 1.98% 1.01% 1.03%
Number of salaries quoted 25 11 12
Average salary £37,000 £36,500 £53,000
Average salary % change year-on-year
+1.36% -31.13%
90% offered a salary of more than £25,000 £26,000 £40,300
10% offered a salary of more than £55,000 £55,000 £63,150
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1814 1778 1945
As % of all permanent IT jobs located in Cambridgeshire 82.64% 81.94% 73.51%
Number of salaries quoted 1462 1489 1648
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,500 £30,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 26 February 2015.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +23 27 £34,000 -1.44% 3
Cambridge +5 8 £55,000 +10.00% 1
Huntingdon +2 1 £32,500 -43.47%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 26 February 2015, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 57 (75.00%) ITIL
2 31 (40.79%) Service Delivery
3 24 (31.58%) ITSM
4 21 (27.63%) Analytical Skills
5 19 (25.00%) MS Excel
5 19 (25.00%) Microsoft
5 19 (25.00%) Remedy
6 18 (23.68%) ITIL Certification
6 18 (23.68%) MS Office
6 18 (23.68%) Management Information System
7 16 (21.05%) SQL
7 16 (21.05%) MS PowerPoint
8 12 (15.79%) Change Management
9 10 (13.16%) MS Visio
10 9 (11.84%) SLA
10 9 (11.84%) Configuration Management
10 9 (11.84%) CMDB
11 8 (10.53%) Degree
11 8 (10.53%) PRINCE2
12 7 (9.21%) Statistics
13 6 (7.89%) Line Management
13 6 (7.89%) E-Commerce
14 5 (6.58%) Project Management
14 5 (6.58%) Stakeholder Management
14 5 (6.58%) Change Control
14 5 (6.58%) People Management
14 5 (6.58%) Remedy ITSM
14 5 (6.58%) Incident Management
15 4 (5.26%) Coaching
15 4 (5.26%) Finance

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 26 February 2015, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.32%) SharePoint
1 1 (1.32%) Lync
Applications
1 19 (25.00%) MS Excel
2 18 (23.68%) MS Office
3 16 (21.05%) MS PowerPoint
4 10 (13.16%) MS Visio
Business Applications
1 5 (6.58%) Remedy ITSM
2 1 (1.32%) Agresso
Cloud Services
1 1 (1.32%) Force.com
1 1 (1.32%) SaaS
Communications & Networking
1 2 (2.63%) LAN
1 2 (2.63%) WAN
1 2 (2.63%) Internet
2 1 (1.32%) Network Security
2 1 (1.32%) VoIP
Database & Business Intelligence
1 2 (2.63%) Oracle Discoverer
2 1 (1.32%) Relational Database
2 1 (1.32%) SQL Server
Development Applications
1 1 (1.32%) LabVIEW
1 1 (1.32%) Gerrit
General
1 4 (5.26%) Finance
2 2 (2.63%) Publishing
2 2 (2.63%) Electronics
3 1 (1.32%) Pharmaceutical
Job Titles
1 17 (22.37%) Service Manager
2 14 (18.42%) Analyst
3 12 (15.79%) Service Analyst
4 9 (11.84%) Team Leader
4 9 (11.84%) Service Management Analyst
5 8 (10.53%) ITIL Manager
5 8 (10.53%) Configuration Manager
5 8 (10.53%) ITIL Configuration Manager
6 7 (9.21%) ITIL Service Manager
6 7 (9.21%) Services Director
7 5 (6.58%) Delivery Manager
7 5 (6.58%) Services Delivery Manager
8 4 (5.26%) IT Services Delivery Manager
8 4 (5.26%) Support Manager
8 4 (5.26%) IT Services Manager
8 4 (5.26%) Service Support Manager
8 4 (5.26%) Coordinator
9 3 (3.95%) Support Specialist
9 3 (3.95%) Services Delivery Analyst
10 2 (2.63%) Operations Analyst
Libraries, Frameworks & Software Standards
1 1 (1.32%) Visualforce
Miscellaneous
1 21 (27.63%) Analytical Skills
2 18 (23.68%) Management Information System
3 9 (11.84%) CMDB
4 7 (9.21%) Statistics
5 3 (3.95%) Fat Client
5 3 (3.95%) IVR
5 3 (3.95%) Thin Client
6 1 (1.32%) Client/Server
6 1 (1.32%) FMCG
6 1 (1.32%) iSeries
6 1 (1.32%) Internet of Things
6 1 (1.32%) User Experience
6 1 (1.32%) Data Structures
6 1 (1.32%) Performance Metrics
Operating Systems
1 2 (2.63%) UNIX
1 2 (2.63%) Windows
2 1 (1.32%) Linux
Processes & Methodologies
1 57 (75.00%) ITIL
2 31 (40.79%) Service Delivery
3 24 (31.58%) ITSM
4 12 (15.79%) Change Management
5 9 (11.84%) Configuration Management
6 8 (10.53%) PRINCE2
7 6 (7.89%) E-Commerce
7 6 (7.89%) Line Management
8 5 (6.58%) Change Control
8 5 (6.58%) People Management
8 5 (6.58%) Project Management
8 5 (6.58%) Stakeholder Management
8 5 (6.58%) Incident Management
9 4 (5.26%) Coaching
10 3 (3.95%) ITIL V3
10 3 (3.95%) Continuous Improvement
10 3 (3.95%) Supplier Management
10 3 (3.95%) Business Development
11 2 (2.63%) Business Analysis
11 2 (2.63%) Workflow
Programming Languages
1 16 (21.05%) SQL
2 1 (1.32%) MATLAB
2 1 (1.32%) Apex Code
2 1 (1.32%) SOQL
Qualifications
1 18 (23.68%) ITIL Certification
2 8 (10.53%) Degree
3 2 (2.63%) SC Cleared
3 2 (2.63%) Security Cleared
4 1 (1.32%) PMP
4 1 (1.32%) PMI Certification
Quality Assurance & Compliance
1 9 (11.84%) SLA
2 3 (3.95%) QA
3 1 (1.32%) ISO/IEC 27001
System Software
1 2 (2.63%) Active Directory
Systems Management
1 3 (3.95%) Unicenter
Vendors
1 19 (25.00%) Microsoft
1 19 (25.00%) Remedy
2 3 (3.95%) Oracle
2 3 (3.95%) CA
3 2 (2.63%) BMC
3 2 (2.63%) Cisco
3 2 (2.63%) VMware
4 1 (1.32%) Tableau
4 1 (1.32%) ServiceNow
4 1 (1.32%) Intel
4 1 (1.32%) Citrix
4 1 (1.32%) Salesforce.com
Cambridge
Edward Carter Solutions
Salary: £45,000 - £50,000 per year
Posted: 2 days ago
Peterborough, Cambridgeshire
@ITS
Salary: From £45,000 to £55,000 per annum Strong market salaries on offer
Posted: 2 days ago
Peterborough, Cambridgeshire
NewsInternationalsjpw4
Posted: 10 days ago
Peterborough, Cambridgeshire
TheSmartList
Salary: 50000
Posted: 24 days ago