The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 101 117 117
Rank change year-on-year
+16 0
Permanent jobs citing Service Management 35 17 45
As % of all permanent IT jobs located in Cambridgeshire 1.44% 0.76% 1.51%
As % of the Processes & Methodologies category 1.78% 0.96% 1.97%
Number of salaries quoted 16 10 25
Average salary £31,000 £24,250 £45,000
Average salary % change year-on-year
+27.83% -46.11%
90% offered a salary of more than £27,500 £19,875 £32,027
10% offered a salary of more than £53,750 £24,500 £49,600
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1971 1771 2283
As % of all permanent IT jobs located in Cambridgeshire 81.14% 78.92% 76.43%
Number of salaries quoted 1543 1527 1965
Average salary £43,450 £40,000 £40,000
Average salary % change year-on-year
+8.62% -
90% offered a salary of more than £30,000 £31,000 £28,500
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 19 September 2014.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +3 22 £37,500 +70.45% 4
Peterborough +11 13 £27,500 +12.24% 3
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 19 September 2014, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 43 (68.25%) ITIL
2 24 (38.10%) Microsoft
2 24 (38.10%) Service Delivery
3 23 (36.51%) ITSM
4 22 (34.92%) MS Office
5 21 (33.33%) MS Excel
6 18 (28.57%) SLA
6 18 (28.57%) MS PowerPoint
6 18 (28.57%) Incident Management
6 18 (28.57%) Line Management
7 15 (23.81%) Analytical Skills
7 15 (23.81%) MS Visio
8 14 (22.22%) ITIL Certification
8 14 (22.22%) Management Information System
9 13 (20.63%) Change Management
10 12 (19.05%) Publishing
11 11 (17.46%) Continuous Improvement
12 8 (12.70%) Project Management
12 8 (12.70%) Windows
12 8 (12.70%) Analytics
13 7 (11.11%) CRM
13 7 (11.11%) SharePoint
13 7 (11.11%) Business Intelligence
13 7 (11.11%) Salesforce.com
13 7 (11.11%) Firewall
13 7 (11.11%) Process Management
14 6 (9.52%) Citrix
14 6 (9.52%) SAP
14 6 (9.52%) ITIL Foundation Certificate
14 6 (9.52%) Lync

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 19 September 2014, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (11.11%) SharePoint
2 6 (9.52%) Lync
3 1 (1.59%) MS Exchange
3 1 (1.59%) BizTalk Server
3 1 (1.59%) WebSphere
Applications
1 22 (34.92%) MS Office
2 21 (33.33%) MS Excel
3 18 (28.57%) MS PowerPoint
4 15 (23.81%) MS Visio
5 1 (1.59%) MS Project
Business Applications
1 2 (3.17%) Dynamics AX
2 1 (1.59%) SAP MM
Cloud Services
1 6 (9.52%) SaaS
2 5 (7.94%) Office 365
3 2 (3.17%) Force.com
4 1 (1.59%) Cloud Computing
Communications & Networking
1 7 (11.11%) Firewall
2 5 (7.94%) Network Security
2 5 (7.94%) LAN
2 5 (7.94%) WAN
3 3 (4.76%) TCP/IP
4 2 (3.17%) DNS
4 2 (3.17%) DHCP
5 1 (1.59%) Ethernet
5 1 (1.59%) Internet
5 1 (1.59%) DVB
5 1 (1.59%) VPN
5 1 (1.59%) ATM
Database & Business Intelligence
1 5 (7.94%) BusinessObjects
1 5 (7.94%) SAP BW
2 2 (3.17%) SQL Server Reporting Services
2 2 (3.17%) SQL Server
3 1 (1.59%) SAP HANA
Development Applications
1 1 (1.59%) LabVIEW
General
1 12 (19.05%) Publishing
2 5 (7.94%) Marketing
3 3 (4.76%) Retail
3 3 (4.76%) Legal
4 2 (3.17%) Finance
5 1 (1.59%) Manufacturing
5 1 (1.59%) Advertising
5 1 (1.59%) Pharmaceutical
5 1 (1.59%) Electronics
5 1 (1.59%) Multimedia
5 1 (1.59%) Local Government
Job Titles
1 13 (20.63%) Consultant
2 11 (17.46%) Applications Manager
3 9 (14.29%) Service Manager
3 9 (14.29%) Team Leader
4 7 (11.11%) Technical Consultant
5 6 (9.52%) Analyst
5 6 (9.52%) Operations Team Leader
6 5 (7.94%) Network Consultant
6 5 (7.94%) Services Delivery Manager
6 5 (7.94%) Delivery Manager
7 4 (6.35%) Service Desk Analyst
7 4 (6.35%) Coordinator
7 4 (6.35%) Service Analyst
7 4 (6.35%) 1st Line Support
8 3 (4.76%) Technical Manager
8 3 (4.76%) Problem Manager
8 3 (4.76%) Services Delivery Consultant
8 3 (4.76%) Network Design Consultant
8 3 (4.76%) IT Support
8 3 (4.76%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 3 (4.76%) Web Services
2 2 (3.17%) Visualforce
3 1 (1.59%) .NET
3 1 (1.59%) J2EE
3 1 (1.59%) Middleware
3 1 (1.59%) Ajax
3 1 (1.59%) Oracle Fusion
Miscellaneous
1 15 (23.81%) Analytical Skills
2 14 (22.22%) Management Information System
3 3 (4.76%) Statistics
4 1 (1.59%) Data Protection Act
4 1 (1.59%) Freedom of Information Act
4 1 (1.59%) Freedom of Information
4 1 (1.59%) Client/Server
4 1 (1.59%) N-Tier
4 1 (1.59%) W3C
Operating Systems
1 8 (12.70%) Windows
2 3 (4.76%) UNIX
3 2 (3.17%) Windows Server 2012
3 2 (3.17%) Windows Server 2008
3 2 (3.17%) Linux
4 1 (1.59%) Windows XP
4 1 (1.59%) Windows Vista
4 1 (1.59%) Android
4 1 (1.59%) Windows 7
4 1 (1.59%) Apple iOS
Processes & Methodologies
1 43 (68.25%) ITIL
2 24 (38.10%) Service Delivery
3 23 (36.51%) ITSM
4 18 (28.57%) Incident Management
4 18 (28.57%) Line Management
5 13 (20.63%) Change Management
6 11 (17.46%) Continuous Improvement
7 8 (12.70%) Analytics
7 8 (12.70%) Project Management
8 7 (11.11%) Business Intelligence
8 7 (11.11%) CRM
8 7 (11.11%) Process Management
9 5 (7.94%) Business Continuity
9 5 (7.94%) Business Development
10 3 (4.76%) Problem Management
10 3 (4.76%) Project Planning
10 3 (4.76%) Root Cause Analysis
10 3 (4.76%) Process Improvement
10 3 (4.76%) Data Protection
10 3 (4.76%) Logistics
Programming Languages
1 4 (6.35%) SQL
2 2 (3.17%) Apex Code
2 2 (3.17%) SOQL
3 1 (1.59%) MATLAB
Qualifications
1 14 (22.22%) ITIL Certification
2 6 (9.52%) ITIL Foundation Certificate
3 3 (4.76%) Degree
4 1 (1.59%) MBA
4 1 (1.59%) Postgraduate
4 1 (1.59%) ISEB
4 1 (1.59%) PRINCE2 Certification
Quality Assurance & Compliance
1 18 (28.57%) SLA
2 1 (1.59%) TickIT
2 1 (1.59%) WAI
2 1 (1.59%) ISO 9001
System Software
1 5 (7.94%) Active Directory
2 2 (3.17%) Hyper-V
Vendors
1 24 (38.10%) Microsoft
2 7 (11.11%) Salesforce.com
3 6 (9.52%) SAP
3 6 (9.52%) Citrix
4 5 (7.94%) Business Objects
4 5 (7.94%) Atlassian
5 2 (3.17%) Oracle
5 2 (3.17%) Remedy
6 1 (1.59%) webMethods
6 1 (1.59%) NetApp
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: Yesterday
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: Yesterday
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: Yesterday
Peterborough, Cambridgeshire
The One Group
Salary: £32k - 35k per year
Posted: 3 days ago
Peterborough, Cambridgeshire
Harvey Nash plc
Salary: £32 - £35 per annum + + BONUS + BENEFTS
Posted: 3 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Competitive-Call for details
Posted: 3 days ago