The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 99 119 116
Rank change year-on-year
+20 -3
Permanent jobs citing Service Management 32 14 41
As % of all permanent IT jobs located in Cambridgeshire 1.30% 0.62% 1.41%
As % of the Processes & Methodologies category 1.62% 0.81% 1.84%
Number of salaries quoted 16 12 22
Average salary £30,000 £22,000 £40,500
Average salary % change year-on-year
+36.36% -45.67%
90% offered a salary of more than £27,500 £18,750 £30,400
10% offered a salary of more than £53,750 £24,500 £50,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1979 1737 2230
As % of all permanent IT jobs located in Cambridgeshire 80.09% 77.20% 76.53%
Number of salaries quoted 1565 1475 1935
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £29,500 £31,000 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 28 August 2014.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +12 22 £34,750 +57.95% 2
Peterborough +7 10 £27,500 +27.16%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 August 2014, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 40 (67.80%) ITIL
2 25 (42.37%) Microsoft
3 23 (38.98%) MS Office
3 23 (38.98%) ITSM
4 22 (37.29%) MS Excel
5 21 (35.59%) Service Delivery
6 19 (32.20%) Incident Management
7 18 (30.51%) MS PowerPoint
7 18 (30.51%) SLA
8 15 (25.42%) MS Visio
9 14 (23.73%) Management Information System
10 13 (22.03%) Change Management
10 13 (22.03%) ITIL Certification
11 12 (20.34%) Publishing
12 11 (18.64%) Continuous Improvement
13 8 (13.56%) Project Management
13 8 (13.56%) Windows
13 8 (13.56%) Analytics
14 7 (11.86%) CRM
14 7 (11.86%) SharePoint
14 7 (11.86%) Business Intelligence
14 7 (11.86%) Citrix
14 7 (11.86%) Salesforce.com
14 7 (11.86%) Firewall
14 7 (11.86%) Process Management
15 6 (10.17%) SAP
15 6 (10.17%) ITIL Foundation Certificate
15 6 (10.17%) SaaS
15 6 (10.17%) Lync
16 5 (8.47%) Atlassian

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 August 2014, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (11.86%) SharePoint
2 6 (10.17%) Lync
3 1 (1.69%) BizTalk Server
3 1 (1.69%) MS Exchange
3 1 (1.69%) WebSphere
Applications
1 23 (38.98%) MS Office
2 22 (37.29%) MS Excel
3 18 (30.51%) MS PowerPoint
4 15 (25.42%) MS Visio
5 1 (1.69%) MS Project
Business Applications
1 2 (3.39%) Dynamics AX
2 1 (1.69%) SAP MM
Cloud Services
1 6 (10.17%) SaaS
2 5 (8.47%) Office 365
3 2 (3.39%) Force.com
4 1 (1.69%) Cloud Computing
Communications & Networking
1 7 (11.86%) Firewall
2 4 (6.78%) LAN
2 4 (6.78%) WAN
2 4 (6.78%) Network Security
3 3 (5.08%) TCP/IP
4 2 (3.39%) DNS
4 2 (3.39%) DHCP
5 1 (1.69%) Internet
5 1 (1.69%) DVB
5 1 (1.69%) Ethernet
5 1 (1.69%) ADSL
5 1 (1.69%) ATM
5 1 (1.69%) Broadband
5 1 (1.69%) VPN
Database & Business Intelligence
1 5 (8.47%) BusinessObjects
1 5 (8.47%) SAP BW
2 2 (3.39%) SQL Server Reporting Services
2 2 (3.39%) SQL Server
3 1 (1.69%) SAP HANA
Development Applications
1 1 (1.69%) LabVIEW
General
1 12 (20.34%) Publishing
2 5 (8.47%) Marketing
3 3 (5.08%) Finance
3 3 (5.08%) Legal
3 3 (5.08%) Retail
4 1 (1.69%) Pharmaceutical
4 1 (1.69%) Manufacturing
4 1 (1.69%) Advertising
4 1 (1.69%) Electronics
4 1 (1.69%) Local Government
4 1 (1.69%) Multimedia
Job Titles
1 12 (20.34%) Consultant
2 10 (16.95%) Applications Manager
3 9 (15.25%) Service Manager
4 8 (13.56%) Team Leader
5 7 (11.86%) Analyst
5 7 (11.86%) Technical Consultant
6 6 (10.17%) Operations Team Leader
7 5 (8.47%) Service Analyst
7 5 (8.47%) Services Delivery Manager
7 5 (8.47%) Service Desk Analyst
7 5 (8.47%) Delivery Manager
8 4 (6.78%) 1st Line Support
8 4 (6.78%) Network Consultant
8 4 (6.78%) Coordinator
9 3 (5.08%) IT Support
9 3 (5.08%) Technical Manager
9 3 (5.08%) Problem Manager
9 3 (5.08%) Technical Services Manager
10 2 (3.39%) Microsoft Consultant
10 2 (3.39%) Services Delivery Consultant
Libraries, Frameworks & Software Standards
1 3 (5.08%) Web Services
2 2 (3.39%) Visualforce
3 1 (1.69%) Oracle Fusion
3 1 (1.69%) Middleware
3 1 (1.69%) .NET
3 1 (1.69%) J2EE
3 1 (1.69%) Ajax
Miscellaneous
1 14 (23.73%) Management Information System
2 2 (3.39%) Statistics
3 1 (1.69%) W3C
3 1 (1.69%) Blackberry
3 1 (1.69%) Client/Server
3 1 (1.69%) N-Tier
3 1 (1.69%) Data Protection Act
3 1 (1.69%) Freedom of Information Act
3 1 (1.69%) Freedom of Information
Operating Systems
1 8 (13.56%) Windows
2 3 (5.08%) UNIX
3 2 (3.39%) Linux
3 2 (3.39%) Windows Server 2012
3 2 (3.39%) Windows 7
3 2 (3.39%) Windows Server 2008
4 1 (1.69%) Android
4 1 (1.69%) Apple iOS
4 1 (1.69%) Windows XP
4 1 (1.69%) Windows Vista
Processes & Methodologies
1 40 (67.80%) ITIL
2 23 (38.98%) ITSM
3 21 (35.59%) Service Delivery
4 19 (32.20%) Incident Management
5 13 (22.03%) Change Management
6 11 (18.64%) Continuous Improvement
7 8 (13.56%) Project Management
7 8 (13.56%) Analytics
8 7 (11.86%) CRM
8 7 (11.86%) Business Intelligence
8 7 (11.86%) Process Management
9 4 (6.78%) Business Development
9 4 (6.78%) Business Continuity
10 3 (5.08%) Project Planning
10 3 (5.08%) Problem Management
10 3 (5.08%) Data Protection
10 3 (5.08%) Process Improvement
10 3 (5.08%) Root Cause Analysis
10 3 (5.08%) PRINCE2
10 3 (5.08%) Logistics
Programming Languages
1 2 (3.39%) SQL
1 2 (3.39%) Apex Code
2 1 (1.69%) MATLAB
Qualifications
1 13 (22.03%) ITIL Certification
2 6 (10.17%) ITIL Foundation Certificate
3 3 (5.08%) Degree
4 1 (1.69%) PRINCE2 Certification
4 1 (1.69%) ISEB
4 1 (1.69%) Postgraduate
4 1 (1.69%) MBA
Quality Assurance & Compliance
1 18 (30.51%) SLA
2 1 (1.69%) TickIT
2 1 (1.69%) ISO 9001
2 1 (1.69%) WAI
System Software
1 5 (8.47%) Active Directory
2 2 (3.39%) Hyper-V
Vendors
1 25 (42.37%) Microsoft
2 7 (11.86%) Citrix
2 7 (11.86%) Salesforce.com
3 6 (10.17%) SAP
4 5 (8.47%) Atlassian
4 5 (8.47%) Business Objects
5 2 (3.39%) Oracle
6 1 (1.69%) NetApp
6 1 (1.69%) webMethods
6 1 (1.69%) Remedy
Cambridge
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 27 days ago