The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 95 106 126
Rank change year-on-year
+11 +20
Permanent jobs citing Service Management 35 38 17
As % of all permanent IT jobs located in Cambridgeshire 1.62% 1.55% 0.71%
As % of the Processes & Methodologies category 1.96% 1.87% 0.90%
Number of salaries quoted 28 23 15
Average salary £53,750 £32,000 £22,000
Average salary % change year-on-year
+67.96% +45.45%
90% offered a salary of more than £44,850 £23,000 £18,750
10% offered a salary of more than £67,500 £56,600 £58,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1789 2029 1882
As % of all permanent IT jobs located in Cambridgeshire 82.56% 82.82% 79.04%
Number of salaries quoted 1509 1624 1599
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £32,000 £30,000 £32,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 30 July 2015.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +8 10 £65,450 +44.64% 2
Peterborough -10 4 £47,250 +71.81%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 30 July 2015, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 59 (77.63%) ITIL
2 22 (28.95%) Service Delivery
3 20 (26.32%) ITSM
4 17 (22.37%) SAP
5 16 (21.05%) ITIL Certification
5 16 (21.05%) Degree
6 13 (17.11%) PRINCE2
6 13 (17.11%) Change Management
6 13 (17.11%) Project Management
7 11 (14.47%) Configuration Management
8 10 (13.16%) ERP
8 10 (13.16%) Remedy
8 10 (13.16%) CMDB
9 8 (10.53%) Remedy ITSM
9 8 (10.53%) SaaS
9 8 (10.53%) Enterprise Software
9 8 (10.53%) SQL
9 8 (10.53%) MS Office
10 7 (9.21%) Web Services
10 7 (9.21%) MS Excel
10 7 (9.21%) SOA
10 7 (9.21%) SLA
10 7 (9.21%) Microsoft
10 7 (9.21%) Management Information System
10 7 (9.21%) Workflow
10 7 (9.21%) Stakeholder Management
10 7 (9.21%) Business Analysis
10 7 (9.21%) API Development
10 7 (9.21%) Change Control
10 7 (9.21%) SAP ERP

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 30 July 2015, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.63%) SharePoint
2 1 (1.32%) MS Exchange
Applications
1 8 (10.53%) MS Office
2 7 (9.21%) MS Excel
3 6 (7.89%) MS PowerPoint
4 4 (5.26%) MS Visio
Business Applications
1 8 (10.53%) Remedy ITSM
2 7 (9.21%) SAP ERP
3 4 (5.26%) SAP SM
Cloud Services
1 8 (10.53%) SaaS
2 2 (2.63%) Force.com
Communications & Networking
1 6 (7.89%) SMS
2 2 (2.63%) VoIP
2 2 (2.63%) WAN
2 2 (2.63%) LAN
3 1 (1.32%) TCP/IP
3 1 (1.32%) Internet
3 1 (1.32%) Intrusion Detection
3 1 (1.32%) Network Security
Database & Business Intelligence
1 3 (3.95%) SAP Data Services
General
1 3 (3.95%) Manufacturing
1 3 (3.95%) Marketing
2 1 (1.32%) Dutch Language
2 1 (1.32%) French Language
2 1 (1.32%) German Language
2 1 (1.32%) Telecoms
2 1 (1.32%) Finance
Job Titles
1 25 (32.89%) Service Manager
2 12 (15.79%) Delivery Manager
3 10 (13.16%) ITIL Manager
3 10 (13.16%) ITIL Configuration Manager
3 10 (13.16%) Configuration Manager
3 10 (13.16%) Operations Manager
3 10 (13.16%) Services Delivery Manager
4 9 (11.84%) Project Manager
4 9 (11.84%) ITIL Service Manager
5 8 (10.53%) IT Project Manager
6 7 (9.21%) Architect
6 7 (9.21%) Solutions Architect
7 5 (6.58%) Service Operations Manager
8 4 (5.26%) IT Services Delivery Manager
8 4 (5.26%) IT Services Manager
8 4 (5.26%) Team Leader
8 4 (5.26%) Systems Manager
9 3 (3.95%) Analyst
9 3 (3.95%) Senior Manager
9 3 (3.95%) ERP Project Manager
Libraries, Frameworks & Software Standards
1 7 (9.21%) Web Services
2 2 (2.63%) Visualforce
Miscellaneous
1 10 (13.16%) CMDB
2 8 (10.53%) Enterprise Software
3 7 (9.21%) Management Information System
4 6 (7.89%) Analytical Skills
4 6 (7.89%) Data Centre
5 3 (3.95%) Performance Metrics
5 3 (3.95%) Statistics
6 2 (2.63%) Thin Client
6 2 (2.63%) IVR
6 2 (2.63%) Data Structures
6 2 (2.63%) Fat Client
7 1 (1.32%) PKI
Operating Systems
1 3 (3.95%) Windows
2 1 (1.32%) Solaris
2 1 (1.32%) Linux
2 1 (1.32%) UNIX
Processes & Methodologies
1 59 (77.63%) ITIL
2 22 (28.95%) Service Delivery
3 20 (26.32%) ITSM
4 13 (17.11%) Change Management
4 13 (17.11%) Project Management
4 13 (17.11%) PRINCE2
5 11 (14.47%) Configuration Management
6 10 (13.16%) ERP
7 7 (9.21%) SOA
7 7 (9.21%) Workflow
7 7 (9.21%) Stakeholder Management
7 7 (9.21%) Business Analysis
7 7 (9.21%) Change Control
7 7 (9.21%) API Development
8 6 (7.89%) Risk Management
9 5 (6.58%) DSDM
9 5 (6.58%) CRM
9 5 (6.58%) Incident Management
9 5 (6.58%) Scrum
9 5 (6.58%) Agile Software Development
Programming Languages
1 8 (10.53%) SQL
2 2 (2.63%) Apex Code
2 2 (2.63%) SOQL
Qualifications
1 16 (21.05%) ITIL Certification
1 16 (21.05%) Degree
2 1 (1.32%) ITIL Foundation Certificate
2 1 (1.32%) CISSP
2 1 (1.32%) PMP
2 1 (1.32%) PMI Certification
2 1 (1.32%) CISA
2 1 (1.32%) CISM
Quality Assurance & Compliance
1 7 (9.21%) SLA
2 1 (1.32%) COBIT
2 1 (1.32%) QA
2 1 (1.32%) ISO/IEC 20000
System Software
1 3 (3.95%) Active Directory
Systems Management
1 2 (2.63%) Unicenter
Vendors
1 17 (22.37%) SAP
2 10 (13.16%) Remedy
3 7 (9.21%) Microsoft
4 6 (7.89%) BMC
5 3 (3.95%) Cognizant
6 2 (2.63%) CA
6 2 (2.63%) Salesforce.com
6 2 (2.63%) Citrix
6 2 (2.63%) ServiceNow
7 1 (1.32%) WorldPay
7 1 (1.32%) FireEye
7 1 (1.32%) Symantec
7 1 (1.32%) Websense
7 1 (1.32%) AppSense
7 1 (1.32%) Sourcefire
7 1 (1.32%) LANDesk
7 1 (1.32%) Qualys
7 1 (1.32%) Splunk
Cambridgeshire
EDWARD CARTER SOLUTIONS
Salary: bonus and benefits
Posted: 8 hours ago
Cambridge, Cambridgeshire
Cambridge University Press
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Cambridge, Cambridgeshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 5 days ago
Cambridgeshire
Edward Carter Solutions
Salary: £40,000 - £50,000 per annum plus bonus and benefits
Posted: 20 days ago