The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 116 106 122
Rank change year-on-year
-10 +16
Permanent jobs citing Service Management 18 36 17
As % of all permanent IT jobs located in Cambridgeshire 0.86% 1.56% 0.81%
As % of the Processes & Methodologies category 1.01% 1.85% 0.97%
Number of salaries quoted 10 28 10
Average salary £38,750 £34,000 £35,750
Average salary % change year-on-year
+13.97% -4.89%
90% offered a salary of more than £22,450 £25,000 £25,700
10% offered a salary of more than £65,000 £55,000 £57,750
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1780 1941 1746
As % of all permanent IT jobs located in Cambridgeshire 85.29% 84.17% 83.54%
Number of salaries quoted 1394 1547 1445
Average salary £43,627 £45,000 £43,000
Average salary % change year-on-year
-3.05% +4.65%
90% offered a salary of more than £32,500 £30,000 £31,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 11 February 2016.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +1 13 £45,000 -18.18% 3
Peterborough -18 2 £22,500 -33.82%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 11 February 2016, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 37 (64.91%) ITIL
2 20 (35.09%) Service Delivery
3 15 (26.32%) ITSM
3 15 (26.32%) Incident Management
4 12 (21.05%) Change Management
5 9 (15.79%) SAP
5 9 (15.79%) ERP
5 9 (15.79%) Microsoft
5 9 (15.79%) ITIL V3
6 8 (14.04%) ITIL Certification
6 8 (14.04%) Project Management
7 7 (12.28%) SLA
7 7 (12.28%) MS Excel
7 7 (12.28%) Stakeholder Management
7 7 (12.28%) Mentoring
8 6 (10.53%) SAP SM
8 6 (10.53%) SharePoint
8 6 (10.53%) Remedy
9 5 (8.77%) Active Directory
9 5 (8.77%) CMDB
9 5 (8.77%) Root Cause Analysis
10 4 (7.02%) Infrastructure Management
10 4 (7.02%) Exchange Server 2013
10 4 (7.02%) Continuous Improvement
10 4 (7.02%) Skype for Business
10 4 (7.02%) Unified Communications
10 4 (7.02%) QMS
10 4 (7.02%) Yammer
10 4 (7.02%) WebEx
10 4 (7.02%) Data Centre

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 11 February 2016, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.53%) SharePoint
2 4 (7.02%) Exchange Server 2013
2 4 (7.02%) Skype for Business
3 1 (1.75%) CMS
3 1 (1.75%) Confluence
Applications
1 7 (12.28%) MS Excel
2 3 (5.26%) MS Office
Business Applications
1 6 (10.53%) SAP SM
2 4 (7.02%) Remedy ITSM
3 2 (3.51%) SAP CRM
3 2 (3.51%) SAP ERP
Cloud Services
1 4 (7.02%) Yammer
2 1 (1.75%) Office 365
Communications & Networking
1 4 (7.02%) Unified Communications
1 4 (7.02%) WebEx
2 3 (5.26%) SMS
3 2 (3.51%) Firewall
3 2 (3.51%) OSPF
4 1 (1.75%) BGP
4 1 (1.75%) DHCP
4 1 (1.75%) EIGRP
4 1 (1.75%) HSRP
4 1 (1.75%) MPLS
4 1 (1.75%) Network Security
4 1 (1.75%) Spanning Tree
4 1 (1.75%) TCP/IP
4 1 (1.75%) VoIP
4 1 (1.75%) VRRP
4 1 (1.75%) WLAN
Database & Business Intelligence
1 1 (1.75%) GIS
1 1 (1.75%) SAP Data Services
Development Applications
1 1 (1.75%) JIRA
General
1 4 (7.02%) Finance
2 2 (3.51%) Manufacturing
2 2 (3.51%) Marketing
3 1 (1.75%) Legal
3 1 (1.75%) Retail
Job Titles
1 18 (31.58%) Analyst
2 13 (22.81%) Service Analyst
3 12 (21.05%) IT Analyst
4 11 (19.30%) Service Manager
5 7 (12.28%) Delivery Manager
5 7 (12.28%) IT Manager
5 7 (12.28%) ITSM Analyst
5 7 (12.28%) Service Management Analyst
5 7 (12.28%) Systems Manager
6 6 (10.53%) Analyst Developer
6 6 (10.53%) Developer
7 5 (8.77%) Consultant
7 5 (8.77%) Services Delivery Manager
8 4 (7.02%) Business Manager
8 4 (7.02%) Business Systems Manager
8 4 (7.02%) Developer Analyst
8 4 (7.02%) ITSM Developer
8 4 (7.02%) Junior
8 4 (7.02%) Remedy Analyst
8 4 (7.02%) Remedy Developer
Libraries, Frameworks & Software Standards
1 3 (5.26%) HTML
1 3 (5.26%) Web Services
2 2 (3.51%) COM
2 2 (3.51%) Silverlight
3 1 (1.75%) .NET
3 1 (1.75%) ASP.NET
3 1 (1.75%) CSS
3 1 (1.75%) jQuery
3 1 (1.75%) REST
3 1 (1.75%) XML
Miscellaneous
1 5 (8.77%) CMDB
2 4 (7.02%) Data Centre
3 3 (5.26%) Analytical Skills
3 3 (5.26%) Economics
3 3 (5.26%) User Experience
4 2 (3.51%) BYOD
4 2 (3.51%) Mobile App
4 2 (3.51%) Statistics
5 1 (1.75%) Enterprise Storage
5 1 (1.75%) Life Science
5 1 (1.75%) Management Information System
5 1 (1.75%) NHS
Operating Systems
1 2 (3.51%) Windows
1 2 (3.51%) Windows 7
Processes & Methodologies
1 37 (64.91%) ITIL
2 20 (35.09%) Service Delivery
3 15 (26.32%) Incident Management
3 15 (26.32%) ITSM
4 12 (21.05%) Change Management
5 9 (15.79%) ERP
5 9 (15.79%) ITIL V3
6 8 (14.04%) Project Management
7 7 (12.28%) Mentoring
7 7 (12.28%) Stakeholder Management
8 5 (8.77%) Root Cause Analysis
9 4 (7.02%) Asset Management
9 4 (7.02%) Continuous Improvement
9 4 (7.02%) Data Analysis
9 4 (7.02%) Infrastructure Management
9 4 (7.02%) Knowledge Management
9 4 (7.02%) Problem Management
9 4 (7.02%) QMS
9 4 (7.02%) Quality Management
9 4 (7.02%) Workflow
Programming Languages
1 1 (1.75%) C
1 1 (1.75%) JavaScript
1 1 (1.75%) VB.NET
Qualifications
1 8 (14.04%) ITIL Certification
2 4 (7.02%) Degree
3 2 (3.51%) Microsoft Certification
4 1 (1.75%) DV Cleared
4 1 (1.75%) ITIL Foundation Certificate
4 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 7 (12.28%) SLA
2 3 (5.26%) ISO 9001
2 3 (5.26%) QA
3 2 (3.51%) ISO/IEC 27001
4 1 (1.75%) JSP 440
System Software
1 5 (8.77%) Active Directory
Vendors
1 9 (15.79%) Microsoft
1 9 (15.79%) SAP
2 6 (10.53%) Remedy
3 4 (7.02%) BMC
3 4 (7.02%) IFS
4 3 (5.26%) Cognizant
5 2 (3.51%) Cisco
5 2 (3.51%) Citrix
5 2 (3.51%) HP
5 2 (3.51%) ServiceNow
5 2 (3.51%) WorldPay
6 1 (1.75%) 3PAR
6 1 (1.75%) Nintex
6 1 (1.75%) VMware
Cambridge, Cambridgeshire
The SmartList
Salary: ££ Neg DOE & excellent benefits
Posted: 6 days ago