The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 95 98 90
Rank change year-on-year
+3 -8
Permanent jobs citing Service Management 42 37 65
As % of all permanent IT jobs located in Cambridgeshire 1.68% 1.66% 2.22%
As % of the Processes & Methodologies category 2.02% 2.10% 2.96%
Number of salaries quoted 24 15 44
Average salary £32,500 £24,500 £33,000
Average salary % change year-on-year
+32.65% -25.75%
90% offered a salary of more than £29,650 £23,400 £24,500
10% offered a salary of more than £55,000 £59,000 £49,700
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2081 1761 2198
As % of all permanent IT jobs located in Cambridgeshire 83.24% 79.07% 75.04%
Number of salaries quoted 1604 1421 1852
Average salary £45,000 £41,500 £40,000
Average salary % change year-on-year
+8.43% +3.75%
90% offered a salary of more than £30,500 £30,000 £28,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cambridgeshire

Service Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cambridgeshire region.

Service Management Salary Trend in Cambridgeshire

Service Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Management across the Cambridgeshire region over the 3 months to 28 November 2014.

Service Management Salary Histogram in Cambridgeshire

Service Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +11 21 £33,750 +37.75% 2
Cambridge -4 17 £55,000 -6.38% 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 November 2014, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 44 (59.46%) ITIL
2 25 (33.78%) Analytical Skills
3 23 (31.08%) Microsoft
3 23 (31.08%) Service Delivery
4 20 (27.03%) MS Office
5 18 (24.32%) MS Excel
5 18 (24.32%) ITSM
6 16 (21.62%) Management Information System
6 16 (21.62%) Line Management
7 15 (20.27%) SQL
8 14 (18.92%) Publishing
8 14 (18.92%) Remedy
8 14 (18.92%) MS PowerPoint
8 14 (18.92%) Incident Management
9 9 (12.16%) SLA
10 8 (10.81%) ITIL Certification
10 8 (10.81%) MS Visio
11 7 (9.46%) E-Commerce
11 7 (9.46%) CRM
11 7 (9.46%) Salesforce.com
11 7 (9.46%) Firewall
11 7 (9.46%) Business Development
11 7 (9.46%) Lync
12 6 (8.11%) SaaS
12 6 (8.11%) Change Management
12 6 (8.11%) Citrix
12 6 (8.11%) SharePoint
12 6 (8.11%) Windows
12 6 (8.11%) ITIL Foundation Certificate
13 5 (6.76%) SAP

Service Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 November 2014, IT jobs across the Cambridgeshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.46%) Lync
2 6 (8.11%) SharePoint
3 1 (1.35%) MS Exchange
Applications
1 20 (27.03%) MS Office
2 18 (24.32%) MS Excel
3 14 (18.92%) MS PowerPoint
4 8 (10.81%) MS Visio
Business Applications
1 1 (1.35%) Agresso
1 1 (1.35%) Remedy ITSM
Cloud Services
1 6 (8.11%) SaaS
2 5 (6.76%) Office 365
3 2 (2.70%) Force.com
4 1 (1.35%) Cloud Computing
Communications & Networking
1 7 (9.46%) Firewall
2 5 (6.76%) Network Security
2 5 (6.76%) LAN
2 5 (6.76%) WAN
3 3 (4.05%) Internet
4 1 (1.35%) VPN
Database & Business Intelligence
1 5 (6.76%) BusinessObjects
1 5 (6.76%) SAP BW
2 2 (2.70%) Oracle Discoverer
3 1 (1.35%) SQL Server
3 1 (1.35%) Relational Database
Development Applications
1 2 (2.70%) LabVIEW
2 1 (1.35%) Gerrit
General
1 14 (18.92%) Publishing
2 5 (6.76%) Marketing
3 4 (5.41%) Finance
4 3 (4.05%) Electronics
5 2 (2.70%) Pharmaceutical
6 1 (1.35%) Manufacturing
6 1 (1.35%) Retail
6 1 (1.35%) Local Government
Job Titles
1 14 (18.92%) Analyst
2 12 (16.22%) Service Analyst
3 11 (14.86%) Applications Manager
4 10 (13.51%) Team Leader
5 9 (12.16%) Service Management Analyst
5 9 (12.16%) Service Manager
6 6 (8.11%) Operations Team Leader
7 5 (6.76%) Services Director
7 5 (6.76%) Network Consultant
7 5 (6.76%) Consultant
8 4 (5.41%) Support Manager
8 4 (5.41%) Service Support Manager
9 3 (4.05%) Network Design Consultant
9 3 (4.05%) Services Delivery Manager
9 3 (4.05%) Services Delivery Analyst
9 3 (4.05%) Services Delivery Consultant
9 3 (4.05%) Delivery Manager
9 3 (4.05%) 2nd Line Support
9 3 (4.05%) Support Specialist
10 2 (2.70%) Business Analyst
Libraries, Frameworks & Software Standards
1 2 (2.70%) Visualforce
Miscellaneous
1 25 (33.78%) Analytical Skills
2 16 (21.62%) Management Information System
3 5 (6.76%) Statistics
4 2 (2.70%) Data Structures
5 1 (1.35%) Performance Metrics
5 1 (1.35%) FMCG
5 1 (1.35%) Internet of Things
5 1 (1.35%) User Experience
Operating Systems
1 6 (8.11%) Windows
2 3 (4.05%) Linux
2 3 (4.05%) UNIX
3 1 (1.35%) Windows XP
3 1 (1.35%) Android
3 1 (1.35%) Windows 7
3 1 (1.35%) Apple iOS
Processes & Methodologies
1 44 (59.46%) ITIL
2 23 (31.08%) Service Delivery
3 18 (24.32%) ITSM
4 16 (21.62%) Line Management
5 14 (18.92%) Incident Management
6 7 (9.46%) CRM
6 7 (9.46%) E-Commerce
6 7 (9.46%) Business Development
7 6 (8.11%) Change Management
8 5 (6.76%) Business Intelligence
8 5 (6.76%) Business Continuity
8 5 (6.76%) Analytics
9 4 (5.41%) Stakeholder Management
9 4 (5.41%) Change Control
9 4 (5.41%) Coaching
9 4 (5.41%) Project Planning
10 3 (4.05%) ITIL V3
11 2 (2.70%) Data Protection
11 2 (2.70%) Business Process Improvement
11 2 (2.70%) Business Analysis
Programming Languages
1 15 (20.27%) SQL
2 2 (2.70%) MATLAB
2 2 (2.70%) Apex Code
2 2 (2.70%) SOQL
Qualifications
1 8 (10.81%) ITIL Certification
2 6 (8.11%) ITIL Foundation Certificate
3 3 (4.05%) Degree
4 2 (2.70%) SC Cleared
4 2 (2.70%) Security Cleared
Quality Assurance & Compliance
1 9 (12.16%) SLA
2 2 (2.70%) QA
System Software
1 4 (5.41%) Active Directory
Vendors
1 23 (31.08%) Microsoft
2 14 (18.92%) Remedy
3 7 (9.46%) Salesforce.com
4 6 (8.11%) Citrix
5 5 (6.76%) Business Objects
5 5 (6.76%) SAP
5 5 (6.76%) Atlassian
6 3 (4.05%) Oracle
7 2 (2.70%) Cisco
7 2 (2.70%) VMware
8 1 (1.35%) Tableau
8 1 (1.35%) BMC
8 1 (1.35%) NetApp
Cambridge
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 3 days ago
Peterborough, Cambridgeshire
The One Group
Salary: £25k - 28.5k per year + + On Call Allowance
Posted: 3 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum + ben
Posted: 5 days ago
Cambridge
Bluefire Consulting
Salary: £28000 - £32000 per annum + On Call + Excellent Benefits
Posted: 14 days ago