The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 93 103 113
Rank change year-on-year
+10 +10
Contract jobs citing Service Delivery 462 414 372
As % of all contract IT jobs located in London 2.25% 1.95% 1.87%
As % of the Processes & Methodologies category 2.86% 2.48% 2.44%
Number of daily rates quoted 302 261 231
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £221 £250 £291
10% offered a daily rate of more than £550 £525 £638
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 14 7 4
Average hourly rate £25.10 £16.75 £14.35
Average hourly rate % change year-on-year
+49.82% +16.72%
90% offered a hourly rate of more than £14.30 £15.30 £9.30
10% offered a hourly rate of more than £88.50 £45.50 £20.66
UK excluding London average hourly rate £14.85 £12.49 £17.00
% change year-on-year
+18.89% -26.52%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16179 16694 15274
As % of all contract IT jobs located in London 78.76% 78.62% 76.79%
Number of daily rates quoted 11415 11444 10751
Average daily rate £450 £438 £450
Average daily rate % change year-on-year
+2.85% -2.77%
90% offered a daily rate of more than £310 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 197 227 231
Average hourly rate £21.25 £27.53 £24.00
Average hourly rate % change year-on-year
-22.81% +14.70%
90% offered a hourly rate of more than £11.00 £14.00 £13.50
10% offered a hourly rate of more than £55.00 £76.75 £73.75
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 6 March 2015.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 6 March 2015.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 99 £413 +3.26% 36
Uxbridge +3 10 £330 -11.11%
Croydon - 10 £400 - 2
Kingston Upon Thames - 5 - - 2
Bromley - 3 £400 - 3
Chessington - 1 £150 -
Harrow - 1 - - 2
Hounslow - - - -
Pinner - - - -
Surbiton - - - -
Twickenham - - - -
Docklands, London - - - -
Westminster - - - -
Paddington - - - -
Southwark - - - -
Wimbledon - - - -
Chiswick - - - -
Mayfair - - - -
Wembley - - - -
Worcester Park - - - -
Beckenham - - - - 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 6 March 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 448 (46.38%) ITIL
2 227 (23.50%) Finance
3 206 (21.33%) Service Management
4 187 (19.36%) Windows
5 152 (15.73%) Project Management
6 145 (15.01%) Microsoft
7 144 (14.91%) Analytical Skills
8 120 (12.42%) Agile Software Development
9 118 (12.22%) Degree
10 108 (11.18%) Security Cleared
11 106 (10.97%) SLA
11 106 (10.97%) MS Office
12 102 (10.56%) MS Excel
13 98 (10.14%) Change Management
13 98 (10.14%) SQL
14 94 (9.73%) Active Directory
15 93 (9.63%) Java
16 84 (8.70%) Stakeholder Management
17 82 (8.49%) Management Information System
18 79 (8.18%) SQL Server
19 76 (7.87%) Oracle
20 72 (7.45%) Banking
21 68 (7.04%) UNIX
22 67 (6.94%) PRINCE2
22 67 (6.94%) ITIL Certification
23 66 (6.83%) Linux
24 62 (6.42%) .NET
25 58 (6.00%) Disaster Recovery
25 58 (6.00%) VMware
26 56 (5.80%) ITSM

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 6 March 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 47 (4.87%) SharePoint
2 31 (3.21%) IIS
3 26 (2.69%) OpenStack
4 24 (2.48%) Apache
5 22 (2.28%) MS Exchange
6 14 (1.45%) SAS
6 14 (1.45%) Tomcat
7 12 (1.24%) Exchange Server 2010
8 11 (1.14%) Lync
8 11 (1.14%) WebSphere
9 7 (0.72%) Exchange Server 2003
10 6 (0.62%) Oracle BPEL
10 6 (0.62%) Blackberry Enterprise Server
11 5 (0.52%) WebSphere Application Server
11 5 (0.52%) TIBCO EMS
12 4 (0.41%) Exchange Server 2013
12 4 (0.41%) Node.js
12 4 (0.41%) NetWeaver
13 3 (0.31%) Office Communications Server
13 3 (0.31%) MQSeries
Applications
1 106 (10.97%) MS Office
2 102 (10.56%) MS Excel
3 55 (5.69%) MS Visio
4 45 (4.66%) MS PowerPoint
5 28 (2.90%) MS Project
6 4 (0.41%) Acrobat
7 2 (0.21%) Adobe Illustrator
8 1 (0.10%) InDesign
8 1 (0.10%) Photoshop
8 1 (0.10%) InfoPath
Business Applications
1 23 (2.38%) Remedy ITSM
2 22 (2.28%) Oracle EBS
3 8 (0.83%) BusinessWorks
3 8 (0.83%) SAP GRC
4 7 (0.72%) SAP Oil and Gas
5 5 (0.52%) Oracle ERP
5 5 (0.52%) Oracle Retail
6 4 (0.41%) Oracle EBS R12
6 4 (0.41%) ION MarketView
7 3 (0.31%) Dynamics CRM
7 3 (0.31%) Oracle Payroll
8 2 (0.21%) SAP FI/CO
8 2 (0.21%) Summit
8 2 (0.21%) SAP CO
8 2 (0.21%) SAP FI
8 2 (0.21%) SAP ERP
8 2 (0.21%) Google Analytics
8 2 (0.21%) SAP BPC
8 2 (0.21%) SAP APO
9 1 (0.10%) Oracle BPM
Cloud Services
1 17 (1.76%) SaaS
2 14 (1.45%) Office 365
3 11 (1.14%) Microsoft Azure
4 10 (1.04%) PaaS
5 7 (0.72%) Amazon AWS
6 6 (0.62%) Google Apps
7 5 (0.52%) GitHub
8 4 (0.41%) IaaS
8 4 (0.41%) Amazon EC2
9 3 (0.31%) Cloud Computing
9 3 (0.31%) Yammer
10 2 (0.21%) IBM SmartCloud
10 2 (0.21%) ElastiCache
10 2 (0.21%) Amazon ElastiCache
11 1 (0.10%) Taleo
11 1 (0.10%) Force.com
11 1 (0.10%) Amazon S3
Communications & Networking
1 44 (4.55%) Firewall
2 42 (4.35%) WAN
3 39 (4.04%) Internet
4 38 (3.93%) LAN
5 35 (3.62%) HTTP
6 31 (3.21%) TCP/IP
7 29 (3.00%) DNS
7 29 (3.00%) SAN
7 29 (3.00%) MPLS
8 28 (2.90%) BGP
9 25 (2.59%) OSPF
10 18 (1.86%) VPN
11 16 (1.66%) DHCP
11 16 (1.66%) VoIP
12 15 (1.55%) SSL
13 14 (1.45%) NAS
14 11 (1.14%) Unified Communications
14 11 (1.14%) Cisco ASA
15 10 (1.04%) VPLS
15 10 (1.04%) LDAP
Database & Business Intelligence
1 79 (8.18%) SQL Server
2 19 (1.97%) NoSQL
3 18 (1.86%) Data Mining
4 17 (1.76%) MongoDB
4 17 (1.76%) Apache Cassandra
4 17 (1.76%) Oracle Database
5 15 (1.55%) Oracle Database 11g
6 14 (1.45%) Data Warehouse
7 13 (1.35%) MySQL
8 11 (1.14%) SQL Server 2012
9 10 (1.04%) SQL Server Reporting Services
10 9 (0.93%) SQL Server 2008
11 8 (0.83%) SQL Server Analysis Services
11 8 (0.83%) Base SAS
11 8 (0.83%) SQL Server Integration Services
11 8 (0.83%) Oracle Database 10g
11 8 (0.83%) SAP BW
11 8 (0.83%) SAS Data Integration Studio
12 7 (0.72%) DB2
13 6 (0.62%) MS Access
Development Applications
1 32 (3.31%) Git (software)
2 27 (2.80%) Visual Studio
3 16 (1.66%) Maven
4 15 (1.55%) Jenkins
5 11 (1.14%) Subversion
6 6 (0.62%) Toad
6 6 (0.62%) Team Foundation Server
7 5 (0.52%) Introscope
8 3 (0.31%) MSI
8 3 (0.31%) TeamCity
9 2 (0.21%) MSBuild
9 2 (0.21%) Cucumber
9 2 (0.21%) Psake
9 2 (0.21%) LoadRunner
9 2 (0.21%) JIRA
9 2 (0.21%) Selenium
9 2 (0.21%) FitNesse
9 2 (0.21%) JMeter
9 2 (0.21%) NUnit
9 2 (0.21%) CruiseControl
General
1 227 (23.50%) Finance
2 72 (7.45%) Banking
3 55 (5.69%) Telecoms
4 46 (4.76%) Retail
5 36 (3.73%) Legal
6 30 (3.11%) Investment Banking
7 21 (2.17%) Law
8 19 (1.97%) Marketing
9 18 (1.86%) Publishing
10 16 (1.66%) Front Office
11 14 (1.45%) Retail Banking
12 13 (1.35%) Back Office
13 12 (1.24%) Manufacturing
14 11 (1.14%) Pharmaceutical
14 11 (1.14%) Financial Institution
15 9 (0.93%) Games
15 9 (0.93%) Local Government
16 7 (0.72%) Electronics
16 7 (0.72%) International Banking
17 6 (0.62%) Billing
Job Titles
1 174 (18.01%) Analyst
2 152 (15.73%) Service Manager
3 109 (11.28%) Delivery Manager
4 101 (10.46%) Services Delivery Manager
5 70 (7.25%) Project Manager
6 69 (7.14%) Consultant
7 64 (6.63%) Business Analyst
8 62 (6.42%) Architect
9 36 (3.73%) Service Analyst
10 28 (2.90%) Support Analyst
10 28 (2.90%) DevOps Engineer
11 27 (2.80%) Applications Support
11 27 (2.80%) Administrator
11 27 (2.80%) Author
11 27 (2.80%) Technical Author
12 25 (2.59%) Developer
13 23 (2.38%) Desktop Support
14 22 (2.28%) Transition Manager
14 22 (2.28%) Services Director
15 21 (2.17%) Senior DevOps Engineer
Libraries, Frameworks & Software Standards
1 62 (6.42%) .NET
2 38 (3.93%) Web Services
3 36 (3.73%) XML
4 29 (3.00%) REST
5 24 (2.48%) .NET Framework
6 23 (2.38%) Oracle Fusion
7 21 (2.17%) JSON
8 14 (1.45%) Middleware
8 14 (1.45%) HTML
9 11 (1.14%) Java EE
10 7 (0.72%) SOAP
11 6 (0.62%) jQuery
12 5 (0.52%) Spring
12 5 (0.52%) CSS
12 5 (0.52%) ASP.NET
13 4 (0.41%) J2EE
13 4 (0.41%) JSP
13 4 (0.41%) XSLT
13 4 (0.41%) Application Packaging
13 4 (0.41%) BAPI
Miscellaneous
1 144 (14.91%) Analytical Skills
2 82 (8.49%) Management Information System
3 51 (5.28%) Computer Science
4 35 (3.62%) Open Source
5 19 (1.97%) Clustering
6 18 (1.86%) Visualisation
7 16 (1.66%) Blackberry
7 16 (1.66%) NHS
8 15 (1.55%) User Experience
9 14 (1.45%) Data Protection Act
10 13 (1.35%) FMCG
11 12 (1.24%) GIS
12 11 (1.14%) Mobile App
13 10 (1.04%) Enterprise Software
13 10 (1.04%) Fixed Income
13 10 (1.04%) CMDB
13 10 (1.04%) PKI
14 8 (0.83%) Statistics
14 8 (0.83%) Thin Client
14 8 (0.83%) Performance Metrics
Operating Systems
1 187 (19.36%) Windows
2 68 (7.04%) UNIX
3 66 (6.83%) Linux
4 53 (5.49%) Windows Server 2008
5 50 (5.18%) Windows 7
6 26 (2.69%) CentOS
7 24 (2.48%) Windows Server 2003
8 20 (2.07%) Ubuntu
9 18 (1.86%) Windows XP
10 12 (1.24%) Solaris
10 12 (1.24%) Apple iOS
10 12 (1.24%) Windows 8
11 11 (1.14%) Red Hat Enterprise Linux
11 11 (1.14%) Mac OS X
12 9 (0.93%) Android
12 9 (0.93%) Windows Vista
13 8 (0.83%) Windows Server 2012
14 6 (0.62%) Mac OS X Server
15 5 (0.52%) Windows Mobile
16 4 (0.41%) SUSE
Processes & Methodologies
1 448 (46.38%) ITIL
2 206 (21.33%) Service Management
3 152 (15.73%) Project Management
4 120 (12.42%) Agile Software Development
5 98 (10.14%) Change Management
6 84 (8.70%) Stakeholder Management
7 67 (6.94%) PRINCE2
8 58 (6.00%) Disaster Recovery
9 56 (5.80%) ITSM
10 55 (5.69%) Migration
11 53 (5.49%) Configuration Management
12 52 (5.38%) Continuous Improvement
13 49 (5.07%) Incident Management
13 49 (5.07%) Performance Management
14 44 (4.55%) Risk Management
15 40 (4.14%) Enterprise Architecture
16 39 (4.04%) DevOps
17 38 (3.93%) ITIL V3
18 36 (3.73%) Business Analysis
18 36 (3.73%) Software Engineering
Programming Languages
1 98 (10.14%) SQL
2 93 (9.63%) Java
3 45 (4.66%) C#
4 36 (3.73%) Python
5 22 (2.28%) Ruby
6 21 (2.17%) PHP
7 20 (2.07%) Perl
8 18 (1.86%) PL/SQL
9 17 (1.76%) PowerShell
10 14 (1.45%) C
10 14 (1.45%) JavaScript
11 12 (1.24%) Shell Script
12 11 (1.14%) VB
13 9 (0.93%) VBScript
13 9 (0.93%) Bash Shell
14 7 (0.72%) VB.NET
15 6 (0.62%) R
16 4 (0.41%) VBA
17 2 (0.21%) T-SQL
18 1 (0.10%) Objective-C
Qualifications
1 118 (12.22%) Degree
2 108 (11.18%) Security Cleared
3 67 (6.94%) ITIL Certification
4 49 (5.07%) SC Cleared
5 34 (3.52%) Cisco Certification
6 33 (3.42%) DV Cleared
7 22 (2.28%) CCNP
8 16 (1.66%) CCNA
9 15 (1.55%) Microsoft Certification
10 12 (1.24%) CCIE
10 12 (1.24%) ISEB
10 12 (1.24%) ITIL Foundation Certificate
11 10 (1.04%) VCP4
11 10 (1.04%) PRINCE2 Practitioner
11 10 (1.04%) MCITP
12 9 (0.93%) PRINCE2 Certification
12 9 (0.93%) MCSE
12 9 (0.93%) CISSP
12 9 (0.93%) PMI Certification
13 7 (0.72%) CCDP
Quality Assurance & Compliance
1 106 (10.97%) SLA
2 29 (3.00%) QA
3 9 (0.93%) COBIT
4 8 (0.83%) Sarbanes-Oxley
5 4 (0.41%) ISO/IEC 27001
6 3 (0.31%) ISO 14001
6 3 (0.31%) ISO 9001
7 2 (0.21%) ISO 9000
7 2 (0.21%) PCI DSS
7 2 (0.21%) EMIR
7 2 (0.21%) Dodd-Frank
8 1 (0.10%) COREP
8 1 (0.10%) FINREP
8 1 (0.10%) Basel III
System Software
1 94 (9.73%) Active Directory
2 42 (4.35%) VMware Infrastructure
3 25 (2.59%) vCloud
4 23 (2.38%) vSphere
5 15 (1.55%) Hyper-V
6 11 (1.14%) XenDesktop
7 8 (0.83%) VMware Workstation
8 7 (0.72%) VMware ESX
8 7 (0.72%) XenApp
9 6 (0.62%) Microsoft App-V
10 2 (0.21%) Microsoft Virtual Server
10 2 (0.21%) XenServer
10 2 (0.21%) NFS
11 1 (0.10%) Oracle RMAN
11 1 (0.10%) Firmware
11 1 (0.10%) Terminal Services
11 1 (0.10%) Samba
11 1 (0.10%) Oracle RAC
11 1 (0.10%) ClearTrust
11 1 (0.10%) Docker
Systems Management
1 36 (3.73%) Opscode Chef
2 34 (3.52%) Puppet
3 26 (2.69%) SCCM
4 25 (2.59%) ZABBIX
5 19 (1.97%) SCOM
6 15 (1.55%) Nagios
7 14 (1.45%) Zenoss
7 14 (1.45%) Kibana
7 14 (1.45%) Graylog
7 14 (1.45%) Graphite
8 6 (0.62%) Control-M
9 5 (0.52%) SCVMM
9 5 (0.52%) NetBackup
9 5 (0.52%) SCDPM
9 5 (0.52%) SCOrch
10 4 (0.41%) XenMobile
10 4 (0.41%) CA Wily
10 4 (0.41%) Backup Exec
10 4 (0.41%) Norton AntiVirus
10 4 (0.41%) Tivoli
Vendors
1 145 (15.01%) Microsoft
2 76 (7.87%) Oracle
3 58 (6.00%) VMware
4 55 (5.69%) Cisco
5 48 (4.97%) SAP
6 32 (3.31%) Citrix
7 29 (3.00%) Remedy
8 26 (2.69%) BMC
8 26 (2.69%) Salesforce.com
9 24 (2.48%) Perforce
10 21 (2.17%) HP
11 19 (1.97%) F5
12 17 (1.76%) Splunk
12 17 (1.76%) TIBCO
13 16 (1.66%) CheckPoint
14 15 (1.55%) Apple
15 14 (1.45%) IBM
16 13 (1.35%) Red Hat
16 13 (1.35%) Juniper
16 13 (1.35%) New Relic
London
Lorien Resourcing
Posted: 6 hours ago
City, London
TEKsystems
Rate: £375 - £400 per day
Posted: 7 hours ago
City of London
Capita - ITPS
Posted: 7 hours ago
City of London
Capita - ITPS
Posted: 7 hours ago
North West London
asos
Posted: 10 hours ago
London
Real Staffing
Rate: £500 - £650 per day + competitive
Posted: Yesterday
City of London
Annapurna
Rate: £350 - £400 per day
Posted: Yesterday
South East London
Nakama
Rate: Up to £478.50 per day
Posted: 2 days ago
Bromley, Kent
Hays Finance Technology
Rate: £350.00 - £450.00 per annum
Posted: 3 days ago
West London
Lorien Resourcing
Rate: £400 - £410 per day
Posted: 3 days ago
London
TEKsystems
Rate: £400 - £500 per day
Posted: 3 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £350.00 per annum
Posted: 4 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £250 - £350 per day
Posted: 9 days ago
Harrow
Hays IT - Uk Posting account
Rate: £12.00 - £14.00 per hour
Posted: 17 days ago
London
Hays IT - Uk Posting account
Rate: £160.00 - £170.00 per day
Posted: 22 days ago
City, London
QA Limited
Rate: £211.50 per week
Posted: 23 days ago