The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 135 116 133
Rank change year-on-year
-19 +17
Contract jobs citing Service Delivery 377 427 373
As % of all contract IT jobs located in London 1.65% 1.86% 1.59%
As % of the Processes & Methodologies category 2.09% 2.36% 2.03%
Number of daily rates quoted 258 285 222
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £420
Average daily rate % change year-on-year
- -4.76%
90% offered a daily rate of more than £250 £225 £257
10% offered a daily rate of more than £576 £577 £559
UK excluding London average daily rate £388 £355 £350
% change year-on-year
+9.15% +1.42%
Number of hourly rates quoted 2 8 5
Average hourly rate £26.50 £23.83 £21.34
Average hourly rate % change year-on-year
+11.20% +11.69%
90% offered a hourly rate of more than £24.50 £16.85 £17.23
10% offered a hourly rate of more than £28.50 £39.15 £90.00
UK excluding London average hourly rate £16.75 £14.75 £15.00
% change year-on-year
+13.55% -1.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18036 18101 18346
As % of all contract IT jobs located in London 78.81% 79.00% 78.44%
Number of daily rates quoted 12847 12769 12670
Average daily rate £450 £440 £450
Average daily rate % change year-on-year
+2.27% -2.22%
90% offered a daily rate of more than £313 £300 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 224 229 280
Average hourly rate £22.00 £20.00 £27.97
Average hourly rate % change year-on-year
+10.00% -28.49%
90% offered a hourly rate of more than £11.15 £14.00 £15.00
10% offered a hourly rate of more than £55.00 £52.10 £55.00
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 6 July 2015.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -10 94 £435 +12.25% 42
Uxbridge +9 9 £269 -16.01% 2
Croydon -8 5 £275 +57.14% 1
Bromley -2 3 £250 -23.07% 2
Feltham - 2 £435 -
Kingston Upon Thames 0 1 £400 +23.07%
Chessington -1 1 - - 1
Docklands, London -3 1 £320 -
Canary Wharf - 1 £130 -
Ilford - 1 £400 -
Romford - 1 - -
Teddington - 1 £250 -
West Drayton - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 6 July 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 341 (41.79%) ITIL
2 208 (25.49%) Finance
3 188 (23.04%) Service Management
4 158 (19.36%) Project Management
5 150 (18.38%) Windows
6 127 (15.56%) Microsoft
7 106 (12.99%) Change Management
8 101 (12.38%) Analytical Skills
9 95 (11.64%) SLA
10 90 (11.03%) Degree
11 89 (10.91%) MS Excel
12 87 (10.66%) Agile Software Development
13 84 (10.29%) Management Information System
13 84 (10.29%) SQL
14 80 (9.80%) MS Office
15 78 (9.56%) SQL Server
16 75 (9.19%) PRINCE2
17 72 (8.82%) Cisco
18 71 (8.70%) Security Cleared
19 70 (8.58%) Active Directory
20 69 (8.46%) Data Centre
21 68 (8.33%) Stakeholder Management
22 67 (8.21%) Java
23 64 (7.84%) .NET
23 64 (7.84%) Banking
24 63 (7.72%) VMware
25 62 (7.60%) Linux
26 60 (7.35%) ITSM
27 58 (7.11%) UNIX
28 55 (6.74%) Oracle

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 6 July 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 45 (5.51%) IIS
2 38 (4.66%) SharePoint
3 26 (3.19%) MS Exchange
4 21 (2.57%) OpenStack
5 19 (2.33%) Tomcat
6 14 (1.72%) Apache
7 13 (1.59%) Exchange Server 2010
8 11 (1.35%) WebSphere
9 10 (1.23%) Confluence
9 10 (1.23%) Lync
10 8 (0.98%) Exchange Server 2013
10 8 (0.98%) Exchange Server 2007
11 6 (0.74%) Office Communications Server
12 5 (0.61%) Node.js
12 5 (0.61%) IBM Notes
12 5 (0.61%) WebSphere Application Server
13 4 (0.49%) WebLogic
13 4 (0.49%) SAS
13 4 (0.49%) CMS
13 4 (0.49%) Eucalyptus
Applications
1 89 (10.91%) MS Excel
2 80 (9.80%) MS Office
3 26 (3.19%) MS PowerPoint
4 24 (2.94%) MS Visio
5 19 (2.33%) MS Project
6 2 (0.25%) Spreadsheet
7 1 (0.12%) InfoPath
7 1 (0.12%) SPSS
7 1 (0.12%) Acrobat
Business Applications
1 22 (2.70%) Remedy ITSM
2 8 (0.98%) SAP CO
2 8 (0.98%) SAP FI
2 8 (0.98%) SAP FI/CO
3 5 (0.61%) Agresso
3 5 (0.61%) Oracle EBS
4 4 (0.49%) Dynamics CRM
4 4 (0.49%) thinkFolio
5 3 (0.37%) SAP BPC
5 3 (0.37%) assyst
6 2 (0.25%) Aareon QL
6 2 (0.25%) SAP Oil and Gas
6 2 (0.25%) Oracle ERP
6 2 (0.25%) SAP HR
7 1 (0.12%) BusinessWorks
7 1 (0.12%) Global One
7 1 (0.12%) SAP CRM
7 1 (0.12%) Dynamics AX
7 1 (0.12%) SAP ERP
7 1 (0.12%) Markit EDM
Cloud Services
1 33 (4.04%) Amazon AWS
2 19 (2.33%) Office 365
3 16 (1.96%) Microsoft Azure
4 15 (1.84%) PaaS
5 13 (1.59%) IaaS
6 12 (1.47%) SaaS
7 4 (0.49%) Cloud Computing
7 4 (0.49%) Yammer
8 3 (0.37%) AWS CloudFormation
8 3 (0.37%) Amazon EC2
9 2 (0.25%) Google Analytics
9 2 (0.25%) Google Apps
9 2 (0.25%) Virtual Private Cloud
9 2 (0.25%) Amazon CloudWatch
9 2 (0.25%) SuccessFactors
9 2 (0.25%) GitHub
9 2 (0.25%) Amazon ElastiCache
10 1 (0.12%) SoftLayer
10 1 (0.12%) Taleo
Communications & Networking
1 47 (5.76%) Firewall
2 38 (4.66%) WAN
3 36 (4.41%) SAN
4 35 (4.29%) LAN
5 32 (3.92%) Internet
6 31 (3.80%) TCP/IP
7 28 (3.43%) VPN
8 26 (3.19%) MPLS
8 26 (3.19%) NAS
9 20 (2.45%) LDAP
10 19 (2.33%) DNS
11 17 (2.08%) SSL
12 16 (1.96%) Network Security
13 15 (1.84%) OSPF
13 15 (1.84%) BGP
14 14 (1.72%) DHCP
15 13 (1.59%) HTTP
15 13 (1.59%) Cisco Nexus
16 12 (1.47%) Wireless
17 11 (1.35%) Cisco IOS
Database & Business Intelligence
1 78 (9.56%) SQL Server
2 12 (1.47%) MySQL
2 12 (1.47%) Data Warehouse
2 12 (1.47%) SQL Server Integration Services
2 12 (1.47%) SQL Server Analysis Services
2 12 (1.47%) SQL Server 2012
3 10 (1.23%) SQL Server Reporting Services
4 9 (1.10%) SQL Server 2005
4 9 (1.10%) MongoDB
5 8 (0.98%) NoSQL
6 7 (0.86%) Oracle Database
6 7 (0.86%) Relational Database
7 6 (0.74%) Big Data
7 6 (0.74%) Oracle Database 11g
7 6 (0.74%) Crystal Reports
7 6 (0.74%) RDBMS
8 5 (0.61%) Apache Cassandra
9 4 (0.49%) BusinessObjects
9 4 (0.49%) MS Access
9 4 (0.49%) Spotfire
Development Applications
1 28 (3.43%) Git (software)
2 23 (2.82%) Subversion
3 17 (2.08%) JIRA
4 12 (1.47%) Jenkins
5 11 (1.35%) Visual Studio
6 9 (1.10%) TeamCity
7 6 (0.74%) Team Foundation Server
8 5 (0.61%) Maven
9 4 (0.49%) Toad
9 4 (0.49%) Introscope
10 3 (0.37%) Selenium
10 3 (0.37%) SQL Server Management Studio (SSMS)
11 2 (0.25%) LoadRunner
11 2 (0.25%) Psake
11 2 (0.25%) Hudson
11 2 (0.25%) JMeter
12 1 (0.12%) NUnit
12 1 (0.12%) CruiseControl
12 1 (0.12%) PVCS
12 1 (0.12%) Oracle Forms
General
1 208 (25.49%) Finance
2 64 (7.84%) Banking
3 33 (4.04%) Retail
3 33 (4.04%) Investment Banking
4 30 (3.68%) Telecoms
5 29 (3.55%) Legal
6 19 (2.33%) Law
7 12 (1.47%) Pharmaceutical
8 10 (1.23%) Billing
8 10 (1.23%) Publishing
8 10 (1.23%) Marketing
9 9 (1.10%) Front Office
10 8 (0.98%) Local Government
11 6 (0.74%) Back Office
12 5 (0.61%) Financial Institution
12 5 (0.61%) Manufacturing
12 5 (0.61%) Advertising
12 5 (0.61%) French Language
12 5 (0.61%) Spanish Language
13 4 (0.49%) Games
Job Titles
1 144 (17.65%) Service Manager
2 127 (15.56%) Analyst
3 94 (11.52%) Delivery Manager
4 83 (10.17%) Services Delivery Manager
5 72 (8.82%) Project Manager
6 53 (6.50%) Business Analyst
7 48 (5.88%) Architect
8 36 (4.41%) Consultant
9 30 (3.68%) Administrator
10 29 (3.55%) Developer
11 21 (2.57%) IT Services Manager
12 20 (2.45%) Network Engineer
12 20 (2.45%) Service Analyst
12 20 (2.45%) DevOps Engineer
13 19 (2.33%) Infrastructure Engineer
14 18 (2.21%) Support Analyst
14 18 (2.21%) Applications Support
14 18 (2.21%) Transition Manager
15 16 (1.96%) IT Services Delivery Manager
15 16 (1.96%) Applications Manager
Libraries, Frameworks & Software Standards
1 64 (7.84%) .NET
2 27 (3.31%) Web Services
2 27 (3.31%) Middleware
3 20 (2.45%) XML
4 16 (1.96%) HTML
5 15 (1.84%) ASP.NET
6 13 (1.59%) .NET Framework
7 12 (1.47%) REST
8 8 (0.98%) Entity Framework
8 8 (0.98%) TIBCO EMS
8 8 (0.98%) JSON
8 8 (0.98%) WCF
9 7 (0.86%) Java EE
9 7 (0.86%) Unity DI Container
9 7 (0.86%) SOAP
10 6 (0.74%) Oracle Fusion
11 5 (0.61%) XSLT
11 5 (0.61%) CSS
12 4 (0.49%) JSP
12 4 (0.49%) J2EE
Miscellaneous
1 101 (12.38%) Analytical Skills
2 84 (10.29%) Management Information System
3 69 (8.46%) Data Centre
4 26 (3.19%) Computer Science
5 22 (2.70%) Hybrid Cloud
6 17 (2.08%) FMCG
7 14 (1.72%) Clustering
8 12 (1.47%) PKI
8 12 (1.47%) Statistics
8 12 (1.47%) NHS
9 11 (1.35%) Freedom of Information
10 9 (1.10%) Enterprise Software
11 8 (0.98%) User Experience
11 8 (0.98%) Mobile App
12 7 (0.86%) RIA
12 7 (0.86%) PMI
12 7 (0.86%) GIS
13 6 (0.74%) Thin Client
13 6 (0.74%) Fixed Income
13 6 (0.74%) Visualisation
Operating Systems
1 150 (18.38%) Windows
2 62 (7.60%) Linux
3 58 (7.11%) UNIX
4 46 (5.64%) Windows Server 2008
5 32 (3.92%) Windows 7
6 24 (2.94%) Windows Server 2003
7 18 (2.21%) Solaris
8 16 (1.96%) CentOS
9 13 (1.59%) Red Hat Enterprise Linux
10 11 (1.35%) Windows 8
10 11 (1.35%) Windows Server 2012
11 9 (1.10%) Ubuntu
12 8 (0.98%) Windows XP
12 8 (0.98%) Mac OS X
13 6 (0.74%) Apple iOS
13 6 (0.74%) Android
14 4 (0.49%) Windows Vista
14 4 (0.49%) Mac OS X Server
15 2 (0.25%) Windows Mobile
15 2 (0.25%) SUSE
Processes & Methodologies
1 341 (41.79%) ITIL
2 188 (23.04%) Service Management
3 158 (19.36%) Project Management
4 106 (12.99%) Change Management
5 87 (10.66%) Agile Software Development
6 75 (9.19%) PRINCE2
7 68 (8.33%) Stakeholder Management
8 60 (7.35%) ITSM
9 52 (6.37%) Problem Management
10 43 (5.27%) Continuous Improvement
11 42 (5.15%) Incident Management
11 42 (5.15%) Performance Management
11 42 (5.15%) Configuration Management
12 40 (4.90%) Migration
13 38 (4.66%) Release Management
14 36 (4.41%) Disaster Recovery
14 36 (4.41%) CRM
15 35 (4.29%) Business Analysis
16 34 (4.17%) Risk Management
17 33 (4.04%) DevOps
Programming Languages
1 84 (10.29%) SQL
2 67 (8.21%) Java
3 34 (4.17%) C#
4 29 (3.55%) Python
5 27 (3.31%) Perl
6 25 (3.06%) PHP
7 23 (2.82%) Ruby
8 16 (1.96%) JavaScript
9 13 (1.59%) VB
9 13 (1.59%) Bash Shell
10 11 (1.35%) PowerShell
11 10 (1.23%) C
12 8 (0.98%) Shell Script
13 6 (0.74%) PL/SQL
13 6 (0.74%) VB.NET
14 5 (0.61%) R
15 4 (0.49%) T-SQL
16 3 (0.37%) VBA
16 3 (0.37%) Korn
16 3 (0.37%) XMLA
Qualifications
1 90 (11.03%) Degree
2 71 (8.70%) Security Cleared
3 47 (5.76%) ITIL Certification
4 44 (5.39%) SC Cleared
5 40 (4.90%) Cisco Certification
6 21 (2.57%) DV Cleared
7 19 (2.33%) Microsoft Certification
7 19 (2.33%) CCNP
8 18 (2.21%) CCNA
9 15 (1.84%) MCSE
10 11 (1.35%) PMI Certification
11 8 (0.98%) CCDP
11 8 (0.98%) MCITP
11 8 (0.98%) ITIL Foundation Certificate
12 7 (0.86%) APMP
12 7 (0.86%) PRINCE2 Practitioner
13 5 (0.61%) MCP
13 5 (0.61%) CCSA
13 5 (0.61%) VMware Certified Professional (VCP)
13 5 (0.61%) JNCIA
Quality Assurance & Compliance
1 95 (11.64%) SLA
2 36 (4.41%) QA
3 10 (1.23%) COBIT
4 6 (0.74%) ISO/IEC 27001
5 4 (0.49%) PCI DSS
6 3 (0.37%) ISO/IEC 20000
7 2 (0.25%) Data Quality
7 2 (0.25%) ISO 9001
7 2 (0.25%) ISO 14001
8 1 (0.12%) Sarbanes-Oxley
8 1 (0.12%) JSP 440
8 1 (0.12%) EMIR
8 1 (0.12%) Dodd-Frank
System Software
1 70 (8.58%) Active Directory
2 37 (4.53%) VMware Infrastructure
3 29 (3.55%) vSphere
4 16 (1.96%) vCloud
5 13 (1.59%) Hyper-V
6 8 (0.98%) XenApp
7 6 (0.74%) VMware ESX
8 4 (0.49%) NFS
9 3 (0.37%) VMware ESXi
9 3 (0.37%) VMware Workstation
9 3 (0.37%) Snort
9 3 (0.37%) XenDesktop
9 3 (0.37%) Veritas Cluster Server
9 3 (0.37%) Squid
10 2 (0.25%) Microsoft App-V
10 2 (0.25%) Terminal Services
11 1 (0.12%) Samba
11 1 (0.12%) Firmware
11 1 (0.12%) ClearTrust
11 1 (0.12%) Microsoft Virtual Server
Systems Management
1 32 (3.92%) Puppet
2 31 (3.80%) Opscode Chef
3 19 (2.33%) ZABBIX
4 17 (2.08%) SCCM
5 14 (1.72%) Control-M
6 13 (1.59%) SCOM
7 9 (1.10%) SCOrch
8 8 (0.98%) Graphite
9 5 (0.61%) Kibana
10 4 (0.49%) Graylog
10 4 (0.49%) XenMobile
10 4 (0.49%) StatsD
10 4 (0.49%) Nagios
10 4 (0.49%) Zenoss
10 4 (0.49%) CA Wily
11 3 (0.37%) Tivoli
11 3 (0.37%) Tivoli Storage Manager
11 3 (0.37%) Symantec Enterprise Vault
12 2 (0.25%) Oracle Enterprise Manager
12 2 (0.25%) Cisco UCCX
Vendors
1 127 (15.56%) Microsoft
2 72 (8.82%) Cisco
3 63 (7.72%) VMware
4 55 (6.74%) Oracle
5 47 (5.76%) SAP
6 43 (5.27%) Citrix
7 29 (3.55%) Remedy
8 28 (3.43%) Juniper
9 19 (2.33%) Red Hat
10 18 (2.21%) HP
11 16 (1.96%) CheckPoint
11 16 (1.96%) Perforce
11 16 (1.96%) F5
12 15 (1.84%) New Relic
12 15 (1.84%) IBM
13 14 (1.72%) BMC
14 13 (1.59%) TIBCO
14 13 (1.59%) ServiceNow
14 13 (1.59%) AppDynamics
15 11 (1.35%) NetApp
London
Venn Group
Rate: £350 - £450 Per Day
Posted: 9 hours ago
Bromley, Kent
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £230.00 per annum
Posted: 15 hours ago
City, London
LA International
Posted: 3 days ago
Chessington, Surrey
ReThink Recruitment
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Rate: £250 - £340 per annum
Posted: 3 days ago
London
TEKsystems
Rate: £200 - £225 per day
Posted: 4 days ago
City, London
Oliver James Associates
Rate: £65000 - £75000 per annum
Posted: 5 days ago
London
Capita - ITIN
Rate: £400.00 - £500.00 per day
Posted: 5 days ago
London
Real Staffing
Rate: £400 - £500 per day + competitive
Posted: 6 days ago
London
Computer Futures
Rate: £300 - £350 per day + competitive
Posted: 6 days ago
London
Capita - ITIN
Rate: £300.00 - £350.00 per day
Posted: 15 days ago
Bromley
Hays IT - Uk Posting account
Rate: £250.00 per annum
Posted: 17 days ago
City of London
Hays IT - Uk Posting account
Rate: £350.00 - £390.00 per day
Posted: 25 days ago
London
Interquest - IQ Public Sector
Rate: £300 - £340 per annum
Posted: 26 days ago