The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 117 150 122
Rank change year-on-year
+33 -28
Contract jobs citing Service Delivery 410 358 437
As % of all contract IT jobs located in London 1.77% 1.48% 1.66%
As % of the Processes & Methodologies category 2.29% 1.93% 2.24%
Number of daily rates quoted 261 222 223
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £263 £203 £212
10% offered a daily rate of more than £578 £542 £547
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 10 4 31
Average hourly rate £19.00 £33.50 £20.00
Average hourly rate % change year-on-year
-43.28% +67.50%
90% offered a hourly rate of more than £15.80 £12.05 £16.25
10% offered a hourly rate of more than £32.25 £96.25 £42.00
UK excluding London average hourly rate £14.50 £17.50 £19.00
% change year-on-year
-17.14% -7.89%
Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17871 18539 19491
As % of all contract IT jobs located in London 76.96% 76.45% 73.92%
Number of daily rates quoted 12505 12880 12937
Average daily rate £443 £450 £445
Average daily rate % change year-on-year
-1.50% +1.12%
90% offered a daily rate of more than £300 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 221 264 370
Average hourly rate £20.00 £27.50 £27.50
Average hourly rate % change year-on-year
-27.27% -
90% offered a hourly rate of more than £14.00 £14.00 £15.00
10% offered a hourly rate of more than £53.50 £52.50 £48.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Delivery
England

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 23 July 2014.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 23 July 2014.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 80 £408 +5.16% 46
Croydon -3 2 £175 -57.83%
Uxbridge -9 2 £273 -28.28%
Greenwich - 2 £360 -
Kingston Upon Thames -6 1 £325 -25.28% 2
Surbiton - 1 £500 -
Twickenham - - - -
Westminster - - - -
Canary Wharf - - - -
Paddington - - - -
Hammersmith - - - -
Wimbledon - - - - 1
Chiswick - - - -
Pinner - - - -
Ruislip - - - -
Beckenham - - - -
Bromley - - - - 3
Dagenham - - - -
Greenford - - - -
Harrow - - - -
Hounslow - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 402 (40.32%) ITIL
2 245 (24.57%) Finance
3 207 (20.76%) Service Management
4 163 (16.35%) Project Management
5 150 (15.05%) Windows
6 142 (14.24%) SLA
7 131 (13.14%) Microsoft
8 123 (12.34%) Security Cleared
9 111 (11.13%) Change Management
10 87 (8.73%) MS Office
10 87 (8.73%) Continuous Improvement
11 85 (8.53%) PRINCE2
12 84 (8.43%) Oracle
13 77 (7.72%) Banking
13 77 (7.72%) Incident Management
14 76 (7.62%) ITIL Certification
15 73 (7.32%) Cisco
16 72 (7.22%) MS Excel
17 71 (7.12%) SQL
18 70 (7.02%) Stakeholder Management
19 67 (6.72%) ITSM
19 67 (6.72%) Agile Software Development
20 66 (6.62%) Problem Management
21 65 (6.52%) Degree
21 65 (6.52%) Linux
22 64 (6.42%) SC Cleared
23 63 (6.32%) Active Directory
24 60 (6.02%) UNIX
25 57 (5.72%) HP
26 56 (5.62%) SharePoint

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 56 (5.62%) SharePoint
2 36 (3.61%) MS Exchange
3 34 (3.41%) IIS
4 22 (2.21%) WebSphere
5 17 (1.71%) SharePoint 2010
5 17 (1.71%) Tomcat
6 16 (1.60%) Lync
7 14 (1.40%) Apache
8 13 (1.30%) BizTalk Server
9 12 (1.20%) CICS
9 12 (1.20%) WebSphere Application Server
10 11 (1.10%) Exchange Server 2010
11 10 (1.00%) Exchange Server 2007
12 9 (0.90%) Blackberry Enterprise Server
13 8 (0.80%) Exchange Server 2003
14 7 (0.70%) OpenStack
15 6 (0.60%) SharePoint Server
15 6 (0.60%) MS Project Server
16 5 (0.50%) WebLogic
17 4 (0.40%) CMS
Applications
1 87 (8.73%) MS Office
2 72 (7.22%) MS Excel
3 30 (3.01%) MS Project
4 17 (1.71%) MS PowerPoint
4 17 (1.71%) MS Visio
5 6 (0.60%) Spreadsheet
6 1 (0.10%) InfoPath
6 1 (0.10%) InDesign
Business Applications
1 27 (2.71%) Oracle EBS
2 24 (2.41%) Remedy ITSM
3 10 (1.00%) Dynamics CRM
4 6 (0.60%) SAP ERP
4 6 (0.60%) Oracle EBS R12
5 4 (0.40%) Agresso
5 4 (0.40%) SAP SM
6 3 (0.30%) Markit EDM
7 2 (0.20%) SAP Oil and Gas
7 2 (0.20%) SAP SD
7 2 (0.20%) SAP CRM
7 2 (0.20%) Summit
8 1 (0.10%) Khalix
8 1 (0.10%) SAP HR
8 1 (0.10%) Oracle iProcurement
8 1 (0.10%) Documaker
8 1 (0.10%) SAP MII
Cloud Services
1 20 (2.01%) Office 365
2 17 (1.71%) SaaS
3 12 (1.20%) PaaS
4 11 (1.10%) IaaS
5 9 (0.90%) Microsoft Azure
6 3 (0.30%) Taleo
7 2 (0.20%) Amazon AWS
7 2 (0.20%) Rackspace Cloud
8 1 (0.10%) Cloud Computing
8 1 (0.10%) Force.com
8 1 (0.10%) Amazon EC2
8 1 (0.10%) Amazon S3
8 1 (0.10%) SuccessFactors
Communications & Networking
1 49 (4.91%) Firewall
2 45 (4.51%) WAN
3 42 (4.21%) DNS
4 38 (3.81%) SAN
5 37 (3.71%) LAN
6 26 (2.61%) DHCP
7 25 (2.51%) Internet
8 21 (2.11%) VPN
9 17 (1.71%) Network Security
10 15 (1.50%) Unified Communications
11 14 (1.40%) MPLS
11 14 (1.40%) TCP/IP
12 13 (1.30%) VoIP
13 12 (1.20%) Cisco IOS
14 11 (1.10%) PBX
14 11 (1.10%) Intranet
14 11 (1.10%) Multicast
15 10 (1.00%) SSL
15 10 (1.00%) NetScreen
15 10 (1.00%) Wireless
Database & Business Intelligence
1 55 (5.52%) SQL Server
2 22 (2.21%) Relational Database
3 21 (2.11%) SQL Server 2008
4 20 (2.01%) SQL Server Reporting Services
4 20 (2.01%) Oracle Database
5 16 (1.60%) MongoDB
5 16 (1.60%) NoSQL
6 13 (1.30%) SQL Server 2005
7 10 (1.00%) Apache Cassandra
8 9 (0.90%) QlikView
9 8 (0.80%) Data Mining
10 7 (0.70%) DB2
10 7 (0.70%) MySQL
10 7 (0.70%) Data Warehouse
11 5 (0.50%) Hadoop
12 4 (0.40%) Crystal Reports
12 4 (0.40%) RDBMS
12 4 (0.40%) DataStage
12 4 (0.40%) Oracle Database 11g
13 3 (0.30%) PostgreSQL
Development Applications
1 13 (1.30%) Git (software)
2 12 (1.20%) Cucumber
3 10 (1.00%) Jenkins
4 7 (0.70%) Maven
5 6 (0.60%) Subversion
6 4 (0.40%) Team Foundation Server
7 3 (0.30%) JIRA
7 3 (0.30%) MSI
8 2 (0.20%) Bitbucket
9 1 (0.10%) Hudson
9 1 (0.10%) Mockito
9 1 (0.10%) Hamcrest
9 1 (0.10%) CruiseControl
9 1 (0.10%) TeamCity
9 1 (0.10%) Ant
9 1 (0.10%) Visual Studio
9 1 (0.10%) ClearCase
9 1 (0.10%) Eclipse
9 1 (0.10%) QuickTest Pro
9 1 (0.10%) ERwin
General
1 245 (24.57%) Finance
2 77 (7.72%) Banking
3 48 (4.81%) Telecoms
4 38 (3.81%) Financial Institution
5 36 (3.61%) Investment Banking
6 24 (2.41%) Retail
7 19 (1.91%) Legal
8 17 (1.71%) Back Office
9 14 (1.40%) Law
10 11 (1.10%) Pharmaceutical
10 11 (1.10%) Local Government
11 8 (0.80%) Marketing
11 8 (0.80%) German Language
12 7 (0.70%) Manufacturing
12 7 (0.70%) Billing
13 5 (0.50%) Front Office
13 5 (0.50%) French Language
14 3 (0.30%) Spanish Language
14 3 (0.30%) Games
15 2 (0.20%) Multimedia
Job Titles
1 181 (18.15%) Analyst
2 165 (16.55%) Service Manager
3 94 (9.43%) Delivery Manager
4 85 (8.53%) Services Delivery Manager
5 81 (8.12%) Project Manager
6 60 (6.02%) Service Analyst
7 55 (5.52%) Architect
8 36 (3.61%) Business Analyst
9 35 (3.51%) Services Delivery Analyst
10 33 (3.31%) Consultant
11 27 (2.71%) Support Analyst
12 25 (2.51%) Senior Analyst
12 25 (2.51%) Solutions Architect
13 24 (2.41%) Developer
14 23 (2.31%) Transition Manager
15 22 (2.21%) Programme Manager
16 19 (1.91%) Network Engineer
17 18 (1.81%) Administrator
17 18 (1.81%) Infrastructure Manager
18 17 (1.71%) Desktop Support
Libraries, Frameworks & Software Standards
1 38 (3.81%) Web Services
2 28 (2.81%) Middleware
3 16 (1.60%) .NET
4 15 (1.50%) XML
5 12 (1.20%) Application Packaging
6 11 (1.10%) CSS
7 8 (0.80%) jQuery
7 8 (0.80%) RESTful
8 5 (0.50%) WebSphere MQ
8 5 (0.50%) Spring
8 5 (0.50%) HTML
8 5 (0.50%) ASP.NET
9 4 (0.40%) J2EE
9 4 (0.40%) .NET Framework
9 4 (0.40%) Software Packaging
10 3 (0.30%) SOAP
10 3 (0.30%) OLE
10 3 (0.30%) HTML5
10 3 (0.30%) Visualforce
10 3 (0.30%) CSS3
Miscellaneous
1 48 (4.81%) Management Information System
2 27 (2.71%) Data Protection Act
3 26 (2.61%) Open Source
4 24 (2.41%) NHS
5 22 (2.21%) Blackberry
6 21 (2.11%) Computer Science
7 19 (1.91%) Hedge funds
8 18 (1.81%) Freedom of Information
9 15 (1.50%) Freedom of Information Act
10 13 (1.30%) Statistics
11 11 (1.10%) Client/Server
12 10 (1.00%) Mainframe
12 10 (1.00%) Derivative
12 10 (1.00%) CMDB
12 10 (1.00%) FMCG
13 8 (0.80%) Taxonomies
14 7 (0.70%) AS400
14 7 (0.70%) Smartcard
14 7 (0.70%) Video Conferencing
15 6 (0.60%) Clustering
Operating Systems
1 150 (15.05%) Windows
2 65 (6.52%) Linux
3 60 (6.02%) UNIX
4 52 (5.22%) Windows 7
5 46 (4.61%) Windows Server 2008
6 32 (3.21%) Windows XP
7 31 (3.11%) Solaris
8 29 (2.91%) Windows Server 2003
9 12 (1.20%) Windows 2000
9 12 (1.20%) Apple iOS
9 12 (1.20%) Windows 8
10 9 (0.90%) Ubuntu
10 9 (0.90%) CentOS
11 8 (0.80%) Windows Server 2012
12 7 (0.70%) Red Hat Enterprise Linux
13 4 (0.40%) NetWare
13 4 (0.40%) AIX
14 3 (0.30%) VMS
14 3 (0.30%) Mac OS X
14 3 (0.30%) Android
Processes & Methodologies
1 402 (40.32%) ITIL
2 207 (20.76%) Service Management
3 163 (16.35%) Project Management
4 111 (11.13%) Change Management
5 87 (8.73%) Continuous Improvement
6 85 (8.53%) PRINCE2
7 77 (7.72%) Incident Management
8 70 (7.02%) Stakeholder Management
9 67 (6.72%) Agile Software Development
9 67 (6.72%) ITSM
10 66 (6.62%) Problem Management
11 43 (4.31%) Risk Management
12 38 (3.81%) Migration
12 38 (3.81%) Data Protection
13 37 (3.71%) Release Management
13 37 (3.71%) Change Control
14 36 (3.61%) Root Cause Analysis
14 36 (3.61%) Business Analysis
15 34 (3.41%) CRM
15 34 (3.41%) Performance Management
Programming Languages
1 71 (7.12%) SQL
2 42 (4.21%) Java
3 20 (2.01%) JavaScript
4 18 (1.81%) Korn
5 17 (1.71%) Perl
6 16 (1.60%) C#
7 15 (1.50%) C
8 14 (1.40%) Bash Shell
9 12 (1.20%) Ruby
10 10 (1.00%) VB
10 10 (1.00%) Shell Script
11 9 (0.90%) VBScript
12 7 (0.70%) Python
13 6 (0.60%) PHP
13 6 (0.60%) PowerShell
14 3 (0.30%) Scala
14 3 (0.30%) Apex Code
14 3 (0.30%) PL/SQL
15 2 (0.20%) T-SQL
15 2 (0.20%) REXX
Qualifications
1 123 (12.34%) Security Cleared
2 76 (7.62%) ITIL Certification
3 65 (6.52%) Degree
4 64 (6.42%) SC Cleared
5 31 (3.11%) DV Cleared
6 23 (2.31%) Cisco Certification
7 19 (1.91%) Microsoft Certification
8 17 (1.71%) CCNP
9 15 (1.50%) PMI Certification
10 13 (1.30%) JNCIS
11 11 (1.10%) PMP
11 11 (1.10%) ITIL Foundation Certificate
12 10 (1.00%) MCSE
13 9 (0.90%) MCITP
13 9 (0.90%) CTC Cleared
14 8 (0.80%) MCTS
15 7 (0.70%) PRINCE2 Certification
16 6 (0.60%) ISEB
17 5 (0.50%) CCNA
17 5 (0.50%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 142 (14.24%) SLA
2 21 (2.11%) COBIT
3 18 (1.81%) QA
4 8 (0.80%) ISO 9001
5 4 (0.40%) ISO 9000
6 3 (0.30%) GxP
6 3 (0.30%) PCI DSS
6 3 (0.30%) Sarbanes-Oxley
7 2 (0.20%) Dodd-Frank
7 2 (0.20%) GCP
8 1 (0.10%) EMIR
8 1 (0.10%) ISO 14001
System Software
1 63 (6.32%) Active Directory
2 27 (2.71%) VMware Infrastructure
3 16 (1.60%) VMware ESX
4 13 (1.30%) vSphere
5 11 (1.10%) Hyper-V
5 11 (1.10%) Microsoft App-V
6 8 (0.80%) XenApp
6 8 (0.80%) ISA Server
7 7 (0.70%) Terminal Services
7 7 (0.70%) vCloud
8 6 (0.60%) Terminal Server
9 5 (0.50%) NFS
10 4 (0.40%) XenDesktop
10 4 (0.40%) Tivoli Workload Scheduler
11 3 (0.30%) XenServer
11 3 (0.30%) VMware ESXi
12 2 (0.20%) PowerHA
12 2 (0.20%) Veritas Cluster Server
12 2 (0.20%) Forefront TMG
12 2 (0.20%) Oracle RAC
Systems Management
1 22 (2.21%) Tivoli
2 19 (1.91%) SCCM
3 14 (1.40%) Tivoli Storage Manager
4 12 (1.20%) Puppet
5 10 (1.00%) Opscode Chef
5 10 (1.00%) SCOM
6 7 (0.70%) Nagios
6 7 (0.70%) DameWare
6 7 (0.70%) Kibana
6 7 (0.70%) Graylog2
6 7 (0.70%) ZABBIX
6 7 (0.70%) Zenoss
7 6 (0.60%) OVSD
7 6 (0.60%) OpenView
8 4 (0.40%) Tivoli Monitoring
8 4 (0.40%) Systems Management Server (SMS)
8 4 (0.40%) HP Quality Center
8 4 (0.40%) Cisco CUCM
9 3 (0.30%) HP SIM
9 3 (0.30%) Oracle Enterprise Manager
Vendors
1 131 (13.14%) Microsoft
2 84 (8.43%) Oracle
3 73 (7.32%) Cisco
4 57 (5.72%) HP
5 48 (4.81%) VMware
6 37 (3.71%) SAP
7 34 (3.41%) IBM
7 34 (3.41%) Remedy
8 27 (2.71%) Citrix
9 23 (2.31%) F5
10 21 (2.11%) McAfee
11 20 (2.01%) Juniper
12 17 (1.71%) CheckPoint
13 15 (1.50%) BMC
14 14 (1.40%) Avaya
15 13 (1.30%) NetApp
15 13 (1.30%) Sun
16 12 (1.20%) Bloomberg
16 12 (1.20%) Blue Coat
17 11 (1.10%) ProCurve
City, London
Aston Carter
Rate: £550 - £650 per day
Posted: 1 hour ago
London
Aston Carter
Rate: £550 - £675 per day
Posted: 3 hours ago
City of London
Capita - ITMS
Rate: £550 - £650 per day
Posted: 9 hours ago
London
Radiant Info
Posted: 10 hours ago
London
Radiant Info
Posted: 10 hours ago
London
Thebes IT
Rate: Unspecified Rate £200 dependant on experience
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Rate: £60000.00 - £80000.00 per annum + benefits
Posted: Yesterday
City, London
Certes Computing Ltd
Posted: Yesterday
City, London
Connectus
Rate: £575 per day
Posted: Yesterday
City, London
I3
Rate: £380 per day
Posted: Yesterday
London
Synergize Consulting
Rate: From £0 to £0 per annum market rates
Posted: 2 days ago
London
E-synergy Solutions
Rate: £300 - £330 per day
Posted: 2 days ago
London
Experis Ltd
Posted: 5 days ago
London
Opilio Recruitment
Rate: £400 - 600 per day + Some Travel Expenses
Posted: 5 days ago
City, London
Aston Carter
Rate: £500 - £600 per day
Posted: 5 days ago
London
MBA Ltd
Rate: Market Rates
Posted: 5 days ago
London
British Museum
Rate: From £37,455 to £44,298 per annum
Posted: 8 days ago
London
Interquest - Sand Resources
Rate: £300 - £350 per day
Posted: 9 days ago