The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 88 118 120
Rank change year-on-year
+30 +2
Contract jobs citing Service Delivery 484 398 349
As % of all contract IT jobs located in London 2.31% 1.82% 1.78%
As % of the Processes & Methodologies category 2.96% 2.33% 2.32%
Number of daily rates quoted 330 228 218
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £230 £262 £204
10% offered a daily rate of more than £550 £550 £600
UK excluding London average daily rate £375 £375 £345
% change year-on-year
- +8.69%
Number of hourly rates quoted 9 15 8
Average hourly rate £28.19 £21.50 £21.75
Average hourly rate % change year-on-year
+31.11% -1.14%
90% offered a hourly rate of more than £17.50 £12.45 £9.70
10% offered a hourly rate of more than £116.00 £125.00 £44.13
UK excluding London average hourly rate £14.00 £15.00 £20.00
% change year-on-year
-6.66% -25.00%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16368 17109 15026
As % of all contract IT jobs located in London 77.97% 78.24% 76.65%
Number of daily rates quoted 11726 11840 10436
Average daily rate £450 £450 £425
Average daily rate % change year-on-year
+0.11% +5.76%
90% offered a daily rate of more than £313 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 183 240 307
Average hourly rate £22.00 £22.56 £27.00
Average hourly rate % change year-on-year
-2.49% -16.43%
90% offered a hourly rate of more than £11.05 £13.00 £13.50
10% offered a hourly rate of more than £52.50 £79.75 £50.00
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 26 January 2015.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 26 January 2015.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 99 £420 +8.45% 42
Croydon +3 10 £400 +23.07% 1
Bromley +7 3 £400 +60.00% 2
Chessington +2 3 £150 -
Uxbridge 0 3 £400 -5.88%
Kingston Upon Thames -7 3 - - 1
Canary Wharf +6 1 £450 +45.16%
Hounslow +2 1 - -
Westminster - 1 £350 -
Docklands, London - - - -
Beckenham - - - - 1
Wembley - - - - 1
Worcester Park - - - -
Paddington - - - -
Southwark - - - -
Wimbledon - - - -
Mayfair - - - -
Stanmore - - - -
Surbiton - - - -
Twickenham - - - - 1
Harrow - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 26 January 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 456 (46.20%) ITIL
2 229 (23.20%) Service Management
3 221 (22.39%) Finance
4 200 (20.26%) Windows
5 156 (15.81%) Microsoft
6 153 (15.50%) Project Management
7 146 (14.79%) Analytical Skills
8 129 (13.07%) Agile Software Development
9 122 (12.36%) Security Cleared
10 113 (11.45%) Degree
11 111 (11.25%) SLA
12 104 (10.54%) Active Directory
13 98 (9.93%) MS Office
14 96 (9.73%) MS Excel
15 92 (9.32%) Change Management
16 88 (8.92%) SQL
17 85 (8.61%) Java
18 83 (8.41%) Oracle
19 80 (8.11%) Linux
20 73 (7.40%) PRINCE2
20 73 (7.40%) SQL Server
21 72 (7.29%) Management Information System
22 70 (7.09%) Stakeholder Management
23 67 (6.79%) Cisco
23 67 (6.79%) Banking
24 66 (6.69%) UNIX
25 65 (6.59%) ITIL Certification
25 65 (6.59%) ITSM
26 63 (6.38%) VMware
27 61 (6.18%) SC Cleared

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 26 January 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 48 (4.86%) SharePoint
2 27 (2.74%) OpenStack
3 26 (2.63%) MS Exchange
4 25 (2.53%) Apache
5 18 (1.82%) IIS
5 18 (1.82%) Exchange Server 2010
6 12 (1.22%) Lync
6 12 (1.22%) SAS
7 10 (1.01%) Tomcat
8 7 (0.71%) Blackberry Enterprise Server
8 7 (0.71%) WebSphere
9 6 (0.61%) Oracle BPEL
10 5 (0.51%) Exchange Server 2007
10 5 (0.51%) Exchange Server 2003
10 5 (0.51%) SharePoint 2013
11 4 (0.41%) NetWeaver
11 4 (0.41%) IBM Notes
12 3 (0.30%) Lotus Domino
12 3 (0.30%) SharePoint 2010
12 3 (0.30%) Node.js
Applications
1 98 (9.93%) MS Office
2 96 (9.73%) MS Excel
3 60 (6.08%) MS Visio
4 44 (4.46%) MS PowerPoint
5 33 (3.34%) MS Project
6 3 (0.30%) Acrobat
6 3 (0.30%) AutoCAD
7 2 (0.20%) Adobe Illustrator
8 1 (0.10%) InDesign
8 1 (0.10%) Photoshop
8 1 (0.10%) InfoPath
Business Applications
1 31 (3.14%) Remedy ITSM
2 22 (2.23%) Oracle EBS
3 8 (0.81%) BusinessWorks
3 8 (0.81%) SAP GRC
4 6 (0.61%) SAP Oil and Gas
5 5 (0.51%) Oracle ERP
5 5 (0.51%) Oracle Retail
6 4 (0.41%) ION MarketView
6 4 (0.41%) Dynamics CRM
6 4 (0.41%) Oracle EBS R12
6 4 (0.41%) Google Analytics
7 3 (0.30%) Oracle Payroll
8 2 (0.20%) Summit
8 2 (0.20%) SAP APO
8 2 (0.20%) Markit EDM
9 1 (0.10%) Oracle BPM
9 1 (0.10%) Agresso
9 1 (0.10%) SAP HR
9 1 (0.10%) SAP HCM
9 1 (0.10%) Magento
Cloud Services
1 17 (1.72%) SaaS
2 12 (1.22%) Office 365
3 10 (1.01%) Microsoft Azure
4 9 (0.91%) PaaS
5 8 (0.81%) Amazon AWS
6 5 (0.51%) Google Apps
6 5 (0.51%) GitHub
7 4 (0.41%) IaaS
7 4 (0.41%) Amazon EC2
8 3 (0.30%) Cloud Computing
8 3 (0.30%) IBM SmartCloud
9 2 (0.20%) ElastiCache
9 2 (0.20%) Amazon ElastiCache
10 1 (0.10%) Taleo
10 1 (0.10%) Force.com
10 1 (0.10%) Amazon S3
Communications & Networking
1 48 (4.86%) Firewall
2 44 (4.46%) WAN
3 42 (4.26%) HTTP
4 41 (4.15%) Internet
5 39 (3.95%) LAN
6 33 (3.34%) TCP/IP
6 33 (3.34%) DNS
7 30 (3.04%) SAN
8 27 (2.74%) MPLS
8 27 (2.74%) BGP
9 24 (2.43%) OSPF
10 21 (2.13%) DHCP
11 20 (2.03%) VPN
11 20 (2.03%) SSL
12 18 (1.82%) VoIP
12 18 (1.82%) Cisco ASA
13 14 (1.42%) NAS
14 12 (1.22%) Unified Communications
15 10 (1.01%) LDAP
16 9 (0.91%) Ethernet
Database & Business Intelligence
1 73 (7.40%) SQL Server
2 23 (2.33%) NoSQL
3 22 (2.23%) MongoDB
4 21 (2.13%) Apache Cassandra
5 19 (1.93%) Data Mining
6 17 (1.72%) Oracle Database
7 15 (1.52%) Oracle Database 11g
8 13 (1.32%) MySQL
9 10 (1.01%) SQL Server 2008
10 8 (0.81%) SQL Server 2012
10 8 (0.81%) Data Warehouse
10 8 (0.81%) Base SAS
10 8 (0.81%) Oracle Database 10g
10 8 (0.81%) SAP BW
10 8 (0.81%) SAS Data Integration Studio
11 6 (0.61%) MS Access
11 6 (0.61%) DB2
12 5 (0.51%) Oracle Reports
12 5 (0.51%) EDRMS
12 5 (0.51%) SAS Enterprise Guide
Development Applications
1 32 (3.24%) Git (software)
2 29 (2.94%) Visual Studio
3 20 (2.03%) Jenkins
4 19 (1.93%) Maven
5 8 (0.81%) Subversion
6 7 (0.71%) Team Foundation Server
7 5 (0.51%) Toad
7 5 (0.51%) MSI
8 3 (0.30%) TeamCity
8 3 (0.30%) Cucumber
9 2 (0.20%) Psake
9 2 (0.20%) LoadRunner
9 2 (0.20%) ClearQuest
9 2 (0.20%) ClearCase
9 2 (0.20%) JMeter
9 2 (0.20%) JIRA
9 2 (0.20%) Selenium
10 1 (0.10%) FitNesse
10 1 (0.10%) NUnit
10 1 (0.10%) CruiseControl
General
1 221 (22.39%) Finance
2 67 (6.79%) Banking
3 52 (5.27%) Telecoms
4 43 (4.36%) Retail
5 41 (4.15%) Legal
6 29 (2.94%) Law
7 27 (2.74%) Investment Banking
8 18 (1.82%) Marketing
9 17 (1.72%) Publishing
9 17 (1.72%) Front Office
10 16 (1.62%) Back Office
11 13 (1.32%) Financial Institution
11 13 (1.32%) Retail Banking
12 12 (1.22%) Manufacturing
13 11 (1.11%) Games
14 10 (1.01%) Local Government
15 7 (0.71%) Advertising
15 7 (0.71%) International Banking
16 6 (0.61%) Electronics
17 5 (0.51%) Billing
Job Titles
1 181 (18.34%) Analyst
2 146 (14.79%) Service Manager
3 99 (10.03%) Delivery Manager
4 89 (9.02%) Services Delivery Manager
5 81 (8.21%) Consultant
6 70 (7.09%) Architect
7 64 (6.48%) Project Manager
8 57 (5.78%) Business Analyst
9 50 (5.07%) Service Analyst
10 29 (2.94%) DevOps Engineer
11 28 (2.84%) Support Analyst
12 27 (2.74%) Transition Manager
13 24 (2.43%) Applications Support
13 24 (2.43%) Administrator
13 24 (2.43%) Senior DevOps Engineer
14 23 (2.33%) Author
14 23 (2.33%) Technical Author
14 23 (2.33%) Desktop Support
15 22 (2.23%) Developer
15 22 (2.23%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 59 (5.98%) .NET
2 42 (4.26%) Web Services
3 35 (3.55%) XML
4 29 (2.94%) REST
5 27 (2.74%) .NET Framework
6 23 (2.33%) Oracle Fusion
7 21 (2.13%) JSON
8 9 (0.91%) HTML
9 8 (0.81%) Middleware
10 7 (0.71%) Application Packaging
10 7 (0.71%) Java EE
11 6 (0.61%) SOAP
12 5 (0.51%) HTML5
12 5 (0.51%) CSS
13 4 (0.41%) J2EE
13 4 (0.41%) ADO.NET
13 4 (0.41%) ASP.NET
13 4 (0.41%) BAPI
13 4 (0.41%) Spring
13 4 (0.41%) jQuery
Miscellaneous
1 146 (14.79%) Analytical Skills
2 72 (7.29%) Management Information System
3 59 (5.98%) Computer Science
4 48 (4.86%) Open Source
5 20 (2.03%) User Experience
5 20 (2.03%) Blackberry
6 17 (1.72%) Data Protection Act
7 16 (1.62%) NHS
8 15 (1.52%) Visualisation
9 14 (1.42%) Clustering
10 12 (1.22%) CMDB
11 11 (1.11%) CESG
11 11 (1.11%) Video Conferencing
12 10 (1.01%) Enterprise Software
12 10 (1.01%) GIS
13 8 (0.81%) Handset
13 8 (0.81%) Thin Client
13 8 (0.81%) CESG CLAS
13 8 (0.81%) Fat Client
13 8 (0.81%) FMCG
Operating Systems
1 200 (20.26%) Windows
2 80 (8.11%) Linux
3 66 (6.69%) UNIX
4 59 (5.98%) Windows 7
5 50 (5.07%) Windows Server 2008
6 30 (3.04%) CentOS
7 26 (2.63%) Windows XP
7 26 (2.63%) Windows Server 2003
8 24 (2.43%) Ubuntu
9 12 (1.22%) Red Hat Enterprise Linux
9 12 (1.22%) Windows 8
10 11 (1.11%) Windows Server 2012
11 9 (0.91%) Windows Vista
12 8 (0.81%) Solaris
13 7 (0.71%) Mac OS X
13 7 (0.71%) Android
13 7 (0.71%) Apple iOS
14 4 (0.41%) Mac OS
14 4 (0.41%) Mac OS X Server
14 4 (0.41%) SUSE
Processes & Methodologies
1 456 (46.20%) ITIL
2 229 (23.20%) Service Management
3 153 (15.50%) Project Management
4 129 (13.07%) Agile Software Development
5 92 (9.32%) Change Management
6 73 (7.40%) PRINCE2
7 70 (7.09%) Stakeholder Management
8 65 (6.59%) ITSM
9 60 (6.08%) Incident Management
10 56 (5.67%) Migration
11 55 (5.57%) Configuration Management
12 51 (5.17%) Disaster Recovery
13 50 (5.07%) Continuous Improvement
14 47 (4.76%) ITIL V3
14 47 (4.76%) Performance Management
15 42 (4.26%) DevOps
16 41 (4.15%) Risk Management
17 39 (3.95%) Problem Management
18 33 (3.34%) Data Modelling
19 32 (3.24%) Workflow
Programming Languages
1 88 (8.92%) SQL
2 85 (8.61%) Java
3 44 (4.46%) C#
4 41 (4.15%) Python
5 23 (2.33%) JavaScript
6 22 (2.23%) Perl
6 22 (2.23%) PowerShell
7 21 (2.13%) Ruby
8 18 (1.82%) PHP
8 18 (1.82%) PL/SQL
9 12 (1.22%) C
9 12 (1.22%) VBScript
10 11 (1.11%) Bash Shell
11 10 (1.01%) Shell Script
12 7 (0.71%) VB
12 7 (0.71%) VB.NET
13 5 (0.51%) VBA
14 3 (0.30%) Scala
15 1 (0.10%) R
15 1 (0.10%) Objective-C
Qualifications
1 122 (12.36%) Security Cleared
2 113 (11.45%) Degree
3 65 (6.59%) ITIL Certification
4 61 (6.18%) SC Cleared
5 38 (3.85%) Cisco Certification
6 33 (3.34%) DV Cleared
7 23 (2.33%) CCNP
8 22 (2.23%) ITIL Foundation Certificate
9 20 (2.03%) CCNA
10 14 (1.42%) PRINCE2 Practitioner
11 13 (1.32%) CCIE
12 12 (1.22%) CCDP
12 12 (1.22%) ISEB
12 12 (1.22%) Microsoft Certification
13 11 (1.11%) CISSP
14 10 (1.01%) PMI Certification
14 10 (1.01%) PRINCE2 Certification
15 7 (0.71%) MCSE
15 7 (0.71%) MCITP
16 6 (0.61%) CCIP
Quality Assurance & Compliance
1 111 (11.25%) SLA
2 17 (1.72%) QA
3 14 (1.42%) COBIT
4 8 (0.81%) Sarbanes-Oxley
5 7 (0.71%) ISO/IEC 27001
6 4 (0.41%) ISO 9001
6 4 (0.41%) GPG13
7 2 (0.20%) ISO 9000
7 2 (0.20%) ISO 14001
8 1 (0.10%) GAMP
8 1 (0.10%) GxP
8 1 (0.10%) EMIR
8 1 (0.10%) Dodd-Frank
8 1 (0.10%) COREP
8 1 (0.10%) FINREP
8 1 (0.10%) Basel III
System Software
1 104 (10.54%) Active Directory
2 45 (4.56%) VMware Infrastructure
3 26 (2.63%) vCloud
4 18 (1.82%) vSphere
5 16 (1.62%) Hyper-V
6 11 (1.11%) XenDesktop
7 8 (0.81%) VMware Workstation
7 8 (0.81%) Microsoft App-V
8 7 (0.71%) XenApp
8 7 (0.71%) VMware ESX
9 3 (0.30%) XenServer
10 2 (0.20%) NFS
10 2 (0.20%) Terminal Services
10 2 (0.20%) Microsoft Virtual Server
11 1 (0.10%) Oracle RAC
11 1 (0.10%) Docker
11 1 (0.10%) HDFS
11 1 (0.10%) Samba
11 1 (0.10%) MetaFrame
11 1 (0.10%) Firmware
Systems Management
1 42 (4.26%) Puppet
2 39 (3.95%) Opscode Chef
3 28 (2.84%) SCCM
4 26 (2.63%) ZABBIX
5 25 (2.53%) SCOM
6 19 (1.93%) Nagios
7 18 (1.82%) Zenoss
7 18 (1.82%) Graphite
8 17 (1.72%) Kibana
8 17 (1.72%) Graylog2
9 11 (1.11%) SCOrch
10 6 (0.61%) Control-M
10 6 (0.61%) SCVMM
10 6 (0.61%) SCDPM
11 5 (0.51%) Norton AntiVirus
11 5 (0.51%) Tivoli
12 4 (0.41%) NetBackup
12 4 (0.41%) Backup Exec
12 4 (0.41%) ZENworks
13 3 (0.30%) Systems Management Server (SMS)
Vendors
1 156 (15.81%) Microsoft
2 83 (8.41%) Oracle
3 67 (6.79%) Cisco
4 63 (6.38%) VMware
5 44 (4.46%) SAP
6 38 (3.85%) Remedy
7 34 (3.44%) BMC
8 29 (2.94%) Citrix
8 29 (2.94%) HP
9 26 (2.63%) Salesforce.com
10 24 (2.43%) Perforce
11 21 (2.13%) Splunk
12 19 (1.93%) Juniper
13 17 (1.72%) CheckPoint
14 16 (1.62%) F5
15 13 (1.32%) Red Hat
16 12 (1.22%) McAfee
16 12 (1.22%) Symantec
17 11 (1.11%) Apple
17 11 (1.11%) IBM
City, London
Experis Ltd
Rate: £30000 - £36000 per annum + excellent benefits
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £430.00 - £460.00 per annum
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Rate: £290.00 - £380.00 per day
Posted: 3 days ago
City of London
Claremont Consulting Limited
Rate: £225 - £250 per day
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £460.00 per day
Posted: 5 days ago
London
Computer Futures
Rate: competitive
Posted: 5 days ago
West London
Square One Resources
Rate: From £500 to £550 per day
Posted: 5 days ago
South East London
Linkpoint Resources
Rate: From £16 to £20 per hour
Posted: 5 days ago
City, London
LA International
Posted: 6 days ago
Central London / West End
Spencer Rose
Rate: From £475 to £500 per day
Posted: 6 days ago
City of London
Computer Futures
Posted: 10 days ago
South East London
TFL
Rate: From £55,000 to £75,000 per annum + Excellent Benefits
Posted: 10 days ago
London
Real Staffing
Rate: £260 - £300 per annum + negotiable
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 12 days ago
City of London
Deerfoot IT
Rate: £375 - £425 per day
Posted: 12 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £540.00 per day
Posted: 16 days ago
City of London
Hays IT - Uk Posting account
Rate: £430.00 - £460.00 per annum
Posted: 18 days ago
City of London
Hays IT - Uk Posting account
Rate: £430.00 - £460.00 per annum
Posted: 19 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £460.00 per day
Posted: 24 days ago
Bromley
Hays IT - Uk Posting account
Rate: £350.00 - £400.00 per annum
Posted: 24 days ago