The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / London
Rank 141 129 96
Rank change year-on-year
-12 -33
Contract jobs citing Service Delivery 337 384 499
As % of all contract IT jobs located in London 1.74% 1.79% 2.33%
As % of the Processes & Methodologies category 2.05% 2.11% 2.83%
Number of daily rates quoted 230 251 340
Median daily rate £465 £450 £400
Median daily rate % change year-on-year
+3.33% +12.50%
90% offered a daily rate of more than £300 £270 £225
10% offered a daily rate of more than £600 £600 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 7 8 13
Median hourly rate £30.43 £16.25 £22.00
Median hourly rate % change year-on-year
+87.26% -26.13%
90% offered a hourly rate of more than £13.70 £13.12 £15.00
10% offered a hourly rate of more than £38.04 £28.60 £94.00
UK excluding London median hourly rate £16.00 £21.50 £15.16
% change year-on-year
-25.58% +41.82%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16429 18227 17626
As % of all contract IT jobs located in London 84.94% 85.00% 82.15%
Number of daily rates quoted 11899 13033 12566
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £340 £325 £305
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 156 218 206
Median hourly rate £33.00 £22.50 £21.50
Median hourly rate % change year-on-year
+46.66% +4.65%
90% offered a hourly rate of more than £14.04 £12.50 £11.00
10% offered a hourly rate of more than £55.00 £53.00 £51.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Service Delivery
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 23 February 2017.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 23 February 2017.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -21 34 £453 +6.47% 17
Croydon -12 8 £475 +25.41%
Hammersmith +2 5 £450 -5.26%
Uxbridge +7 4 - -
Twickenham - 4 £400 -
Bromley +6 3 £488 +8.33%
Hounslow - 3 - -
Canary Wharf -2 2 £475 +167.60%
Kingston Upon Thames -6 2 £375 - 2
Docklands, London - 2 £500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 23 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 258 (34.31%) ITIL
2 185 (24.60%) Finance
3 184 (24.47%) Agile Software Development
4 148 (19.68%) Service Management
5 144 (19.15%) Project Management
6 125 (16.62%) Windows
7 110 (14.63%) Security Cleared
8 98 (13.03%) Service Design
9 89 (11.84%) SLA
10 80 (10.64%) Analytical Skills
11 77 (10.24%) Microsoft
12 73 (9.71%) Stakeholder Management
13 70 (9.31%) Banking
14 66 (8.78%) MS Excel
15 65 (8.64%) Change Management
16 63 (8.38%) ITIL V3
16 63 (8.38%) Continuous Improvement
17 61 (8.11%) Degree
17 61 (8.11%) Windows Server
18 59 (7.85%) Problem Management
18 59 (7.85%) DevOps
19 58 (7.71%) PRINCE2
20 57 (7.58%) SC Cleared
21 53 (7.05%) Management Information System
22 49 (6.52%) SQL
22 49 (6.52%) Active Directory
23 46 (6.12%) MS Office
23 46 (6.12%) Web Services
24 45 (5.98%) ITSM
25 42 (5.59%) SQL Server

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (3.32%) SharePoint
2 16 (2.13%) IIS
3 13 (1.73%) Confluence
3 13 (1.73%) OpenStack
4 11 (1.46%) CMS
4 11 (1.46%) MS Exchange
5 8 (1.06%) Skype for Business
6 6 (0.80%) Apache
6 6 (0.80%) Blackberry Enterprise Server
6 6 (0.80%) nginx
6 6 (0.80%) Oracle SOA Suite
7 5 (0.66%) Anypoint
7 5 (0.66%) Cloud Foundry
7 5 (0.66%) Tomcat
8 4 (0.53%) Exchange Server 2007
9 3 (0.40%) Exchange Server 2010
9 3 (0.40%) WebSphere
10 2 (0.27%) SharePoint 2013
11 1 (0.13%) Hubot
11 1 (0.13%) NServiceBus
Applications
1 66 (8.78%) MS Excel
2 46 (6.12%) MS Office
3 16 (2.13%) MS Project
4 14 (1.86%) MS Visio
5 10 (1.33%) MS PowerPoint
6 3 (0.40%) Adobe After Effects
6 3 (0.40%) Adobe Illustrator
6 3 (0.40%) InVision
6 3 (0.40%) Photoshop
6 3 (0.40%) Spreadsheet
7 1 (0.13%) InfoPath
Business Applications
1 4 (0.53%) Dynamics CRM
1 4 (0.53%) Eloqua
2 3 (0.40%) SAP Oil and Gas
3 2 (0.27%) Remedy ITSM
3 2 (0.27%) SAP ERP
3 2 (0.27%) WebTrends
4 1 (0.13%) Dynamics AX
4 1 (0.13%) OpenText VIM for SAP
4 1 (0.13%) Oracle ERP
4 1 (0.13%) Oracle Financials
4 1 (0.13%) Oracle Retail
4 1 (0.13%) PeopleSoft Financials
4 1 (0.13%) SAP Business ByDesign
4 1 (0.13%) SAP MDG
4 1 (0.13%) SAP MM
4 1 (0.13%) Workday HCM
Cloud Services
1 30 (3.99%) Amazon AWS
2 24 (3.19%) Microsoft Azure
3 23 (3.06%) Office 365
4 10 (1.33%) PaaS
5 9 (1.20%) SaaS
6 8 (1.06%) IaaS
7 5 (0.66%) SuccessFactors
8 3 (0.40%) GitHub
8 3 (0.40%) Google Analytics
8 3 (0.40%) OneDrive
9 1 (0.13%) Cloud Computing
9 1 (0.13%) Mimecast
9 1 (0.13%) Taleo
9 1 (0.13%) Yammer
Communications & Networking
1 33 (4.39%) Internet
2 26 (3.46%) Firewall
3 23 (3.06%) DNS
4 20 (2.66%) VPN
4 20 (2.66%) WAN
5 16 (2.13%) TCP/IP
6 15 (1.99%) Intranet
6 15 (1.99%) LAN
7 12 (1.60%) HTTP
8 11 (1.46%) Wireless
9 10 (1.33%) DHCP
9 10 (1.33%) SAN
10 9 (1.20%) F5 BIG-IP LTM
10 9 (1.20%) IPsec
10 9 (1.20%) SSL
11 8 (1.06%) Cisco ASA
11 8 (1.06%) F5 BIG-IP GTM
11 8 (1.06%) MPLS
11 8 (1.06%) OSPF
12 7 (0.93%) BGP
Database & Business Intelligence
1 42 (5.59%) SQL Server
2 12 (1.60%) MongoDB
2 12 (1.60%) Relational Database
3 9 (1.20%) Data Warehouse
4 8 (1.06%) PostgreSQL
5 7 (0.93%) Big Data
6 6 (0.80%) NoSQL
6 6 (0.80%) SQL Server Reporting Services
7 5 (0.66%) EDRMS
7 5 (0.66%) Oracle Database
8 4 (0.53%) MySQL
8 4 (0.53%) RDBMS
8 4 (0.53%) SQL Server Integration Services
9 3 (0.40%) BusinessObjects
9 3 (0.40%) DB2
9 3 (0.40%) Hadoop
9 3 (0.40%) Power BI
10 2 (0.27%) PowerPivot
10 2 (0.27%) Redis
10 2 (0.27%) SQL Server 2016
Development Applications
1 23 (3.06%) Team Foundation Server
2 22 (2.93%) TeamCity
3 19 (2.53%) Git (software)
4 18 (2.39%) Octopus Deploy
5 15 (1.99%) JIRA
6 10 (1.33%) MSBuild
6 10 (1.33%) Vagrant
7 9 (1.20%) Atlassian Bamboo
7 9 (1.20%) Hudson
7 9 (1.20%) Subversion
8 8 (1.06%) Jenkins
9 7 (0.93%) NuGet
10 6 (0.80%) Maven
10 6 (0.80%) Travis CI
11 5 (0.66%) CircleCI
11 5 (0.66%) Gradle
11 5 (0.66%) gulp
12 4 (0.53%) Visual Studio
13 3 (0.40%) Dreamweaver
14 2 (0.27%) TestDirector
General
1 185 (24.60%) Finance
2 70 (9.31%) Banking
3 38 (5.05%) Legal
4 25 (3.32%) Marketing
5 23 (3.06%) Telecoms
6 22 (2.93%) Back Office
7 18 (2.39%) Financial Institution
8 15 (1.99%) Investment Banking
9 13 (1.73%) Law
10 10 (1.33%) Retail
11 9 (1.20%) Pharmaceutical
12 7 (0.93%) Front Office
13 6 (0.80%) Local Government
13 6 (0.80%) Publishing
14 4 (0.53%) Advertising
14 4 (0.53%) Billing
14 4 (0.53%) French Language
14 4 (0.53%) Manufacturing
14 4 (0.53%) Wholesale Banking
15 3 (0.40%) Electronics
Job Titles
1 113 (15.03%) Service Manager
2 111 (14.76%) Analyst
3 87 (11.57%) Delivery Manager
4 64 (8.51%) Services Delivery Manager
5 62 (8.24%) Architect
6 49 (6.52%) IT Manager
7 48 (6.38%) Developer
8 42 (5.59%) Business Analyst
9 40 (5.32%) Project Manager
10 38 (5.05%) Service Analyst
11 29 (3.86%) Consultant
12 26 (3.46%) DevOps Engineer
13 22 (2.93%) IT Services Manager
14 21 (2.79%) Applications Support
14 21 (2.79%) Service Architect
15 20 (2.66%) Infrastructure Manager
15 20 (2.66%) Transition Manager
16 19 (2.53%) ITIL Manager
16 19 (2.53%) Support Engineer
16 19 (2.53%) Support Manager
Libraries, Frameworks & Software Standards
1 46 (6.12%) Web Services
2 41 (5.45%) .NET
3 30 (3.99%) HTML
4 28 (3.72%) CSS
5 17 (2.26%) XML
6 14 (1.86%) jQuery
6 14 (1.86%) JSON
7 12 (1.60%) HTML5
7 12 (1.60%) REST
8 11 (1.46%) ASP.NET
9 8 (1.06%) Node.js
9 8 (1.06%) RESTful
9 8 (1.06%) SignalR
10 7 (0.93%) Middleware
11 5 (0.66%) IBM Integration Bus
11 5 (0.66%) Oracle Fusion
11 5 (0.66%) RSS
11 5 (0.66%) Software Packaging
11 5 (0.66%) Spring
11 5 (0.66%) XSLT
Miscellaneous
1 80 (10.64%) Analytical Skills
2 53 (7.05%) Management Information System
3 34 (4.52%) Data Centre
4 32 (4.26%) User Experience
5 11 (1.46%) Hedge funds
6 10 (1.33%) Derivative
6 10 (1.33%) Virtual Team
7 9 (1.20%) Blackberry
7 9 (1.20%) Clustering
7 9 (1.20%) Social Media
8 8 (1.06%) Computer Science
8 8 (1.06%) Enterprise Software
8 8 (1.06%) NHS
9 7 (0.93%) Client/Server
9 7 (0.93%) Video Conferencing
10 6 (0.80%) EMC VNX
10 6 (0.80%) Smartphone
11 5 (0.66%) Fat Client
11 5 (0.66%) iSeries
11 5 (0.66%) Web 2.0
Operating Systems
1 125 (16.62%) Windows
2 61 (8.11%) Windows Server
3 41 (5.45%) Linux
4 33 (4.39%) Unix
5 18 (2.39%) Windows 7
5 18 (2.39%) Windows Server 2003
6 17 (2.26%) Windows Server 2012
7 16 (2.13%) Windows Server 2008
8 11 (1.46%) Red Hat Enterprise Linux
9 8 (1.06%) CentOS
10 7 (0.93%) Windows 2000
11 5 (0.66%) Android
11 5 (0.66%) Ubuntu
11 5 (0.66%) Windows 8
12 4 (0.53%) AIX
12 4 (0.53%) Mac OS X
12 4 (0.53%) Windows XP
12 4 (0.53%) zOS
13 3 (0.40%) Solaris
13 3 (0.40%) Windows 10
Processes & Methodologies
1 258 (34.31%) ITIL
2 184 (24.47%) Agile Software Development
3 148 (19.68%) Service Management
4 144 (19.15%) Project Management
5 98 (13.03%) Service Design
6 73 (9.71%) Stakeholder Management
7 65 (8.64%) Change Management
8 63 (8.38%) Continuous Improvement
8 63 (8.38%) ITIL V3
9 59 (7.85%) DevOps
9 59 (7.85%) Problem Management
10 58 (7.71%) PRINCE2
11 45 (5.98%) ITSM
12 40 (5.32%) Open Source
13 38 (5.05%) Waterfall
14 37 (4.92%) Scrum
15 36 (4.79%) Stakeholder Engagement
16 34 (4.52%) Business Analysis
16 34 (4.52%) CRM
17 32 (4.26%) Configuration Management
Programming Languages
1 49 (6.52%) SQL
2 36 (4.79%) Java
3 33 (4.39%) PowerShell
4 29 (3.86%) JavaScript
4 29 (3.86%) Python
5 18 (2.39%) Bash Shell
6 15 (1.99%) C#
7 12 (1.60%) C
7 12 (1.60%) Ruby
8 9 (1.20%) Shell Script
9 7 (0.93%) T-SQL
10 6 (0.80%) PHP
11 5 (0.66%) Groovy
12 4 (0.53%) JCL
12 4 (0.53%) Perl
13 3 (0.40%) COBOL
13 3 (0.40%) Scala
14 2 (0.27%) Go
14 2 (0.27%) R
14 2 (0.27%) VBA
Qualifications
1 110 (14.63%) Security Cleared
2 61 (8.11%) Degree
3 57 (7.58%) SC Cleared
4 42 (5.59%) ITIL Certification
5 30 (3.99%) DV Cleared
6 19 (2.53%) BPSS Clearance
7 13 (1.73%) Cisco Certification
7 13 (1.73%) PMP
8 11 (1.46%) Microsoft Certification
9 9 (1.20%) ISEB
10 8 (1.06%) MCSE
10 8 (1.06%) PMI Certification
11 7 (0.93%) PRINCE2 Certification
11 7 (0.93%) PRINCE2 Practitioner
12 6 (0.80%) CISM
12 6 (0.80%) CTC Cleared
12 6 (0.80%) MCP
13 5 (0.66%) CISSP
13 5 (0.66%) HNC
13 5 (0.66%) MCSA
Quality Assurance & Compliance
1 89 (11.84%) SLA
2 31 (4.12%) QA
3 14 (1.86%) Data Quality
4 9 (1.20%) Disclosure Scotland
5 6 (0.80%) ISO/IEC 27001
5 6 (0.80%) MiFID
5 6 (0.80%) PCI DSS
6 3 (0.40%) Sarbanes-Oxley
7 2 (0.27%) COBIT
7 2 (0.27%) Dodd-Frank
7 2 (0.27%) EMIR
7 2 (0.27%) GDPR
7 2 (0.27%) PMBOK
7 2 (0.27%) Solvency II
8 1 (0.13%) CRD IV
8 1 (0.13%) GAAP
8 1 (0.13%) HMG Infosec
8 1 (0.13%) ISO 9000
8 1 (0.13%) ISO 9001
System Software
1 49 (6.52%) Active Directory
2 22 (2.93%) VMware Infrastructure
3 16 (2.13%) Docker
4 11 (1.46%) Virtual Machines
5 9 (1.20%) GFS2
5 9 (1.20%) GlusterFS
5 9 (1.20%) OCFS2
6 8 (1.06%) VMware ESX
7 7 (0.93%) Microsoft App-V
7 7 (0.93%) XenApp
8 5 (0.66%) DFS Replication
8 5 (0.66%) Virtual Desktop
8 5 (0.66%) XenDesktop
9 4 (0.53%) Hyper-V
9 4 (0.53%) NFS
9 4 (0.53%) ProxySG
9 4 (0.53%) Samba
9 4 (0.53%) Time Sharing Option
9 4 (0.53%) Tivoli Workload Scheduler
10 3 (0.40%) Job Entry Subsystem
Systems Management
1 28 (3.72%) Puppet
2 18 (2.39%) Ansible
3 17 (2.26%) Opscode Chef
4 14 (1.86%) SCCM
5 9 (1.20%) CFEngine
5 9 (1.20%) Failover Clustering
5 9 (1.20%) SELinux
6 6 (0.80%) Kubernetes
7 5 (0.66%) MOM
7 5 (0.66%) Tivoli
8 4 (0.53%) DameWare
9 3 (0.40%) Consul
9 3 (0.40%) HP SIM
9 3 (0.40%) Terraform
10 2 (0.27%) SafeCom
10 2 (0.27%) SCOM
11 1 (0.13%) Cisco CUCM
11 1 (0.13%) HP Quality Center
11 1 (0.13%) Microsoft Intune
11 1 (0.13%) ZABBIX
Vendors
1 77 (10.24%) Microsoft
2 39 (5.19%) Cisco
3 34 (4.52%) Oracle
4 31 (4.12%) Citrix
5 28 (3.72%) VMware
6 26 (3.46%) SAP
7 22 (2.93%) HP
8 21 (2.79%) ServiceNow
9 20 (2.66%) IBM
10 10 (1.33%) Apple
10 10 (1.33%) Atlassian
10 10 (1.33%) Red Hat
11 9 (1.20%) F5
11 9 (1.20%) Juniper
12 8 (1.06%) 3PAR
12 8 (1.06%) OpenText
12 8 (1.06%) SmartStream
13 7 (0.93%) RedDot
13 7 (0.93%) Remedy
13 7 (0.93%) Salesforce.com
City, London
Ebury
Rate: £450.00 - £470.00 per day
Posted: 10 hours ago
London
Plan-net
Rate: Unspecified Competitive rate
Posted: 11 hours ago
North London
Plan-net
Rate: Competitive rate
Posted: 2 days ago
London
Experis Ltd
Rate: £150.00 - £180.00 per day
Posted: 3 days ago
London
CPS Group UK
Rate: £550 - £600 per day
Posted: 2 days ago
London
McGregor Boyall
Posted: 6 days ago
London
Recruitment Genius Ltd
Rate: £200 - £300 per day
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £500 - £550 per annum
Posted: 2 days ago
London
People Source Consulting
Rate: £500 - £600 per day
Posted: 10 days ago