The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 110 148 116
Rank change year-on-year
+38 -32
Contract jobs citing Service Delivery 446 378 463
As % of all contract IT jobs located in London 1.84% 1.49% 1.78%
As % of the Processes & Methodologies category 2.37% 1.93% 2.38%
Number of daily rates quoted 293 247 272
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £393 £425
Average daily rate % change year-on-year
+1.91% -7.64%
90% offered a daily rate of more than £263 £175 £217
10% offered a daily rate of more than £573 £550 £585
UK excluding London average daily rate £380 £350 £350
% change year-on-year
+8.57% -
Number of hourly rates quoted 15 1 15
Average hourly rate £20.16 £11.00 £20.00
Average hourly rate % change year-on-year
+83.27% -45.00%
90% offered a hourly rate of more than £14.40 £11.00 £15.40
10% offered a hourly rate of more than £30.40 £11.00 £43.77
UK excluding London average hourly rate £15.39 £17.69 £17.00
% change year-on-year
-13.02% +4.05%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18791 19557 19479
As % of all contract IT jobs located in London 77.57% 77.01% 74.80%
Number of daily rates quoted 13104 13695 13102
Average daily rate £450 £450 £435
Average daily rate % change year-on-year
- +3.44%
90% offered a daily rate of more than £300 £300 £290
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 220 236 364
Average hourly rate £21.50 £22.50 £32.50
Average hourly rate % change year-on-year
-4.44% -30.76%
90% offered a hourly rate of more than £13.50 £14.04 £15.00
10% offered a hourly rate of more than £50.00 £54.00 £46.60
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 2 September 2014.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 2 September 2014.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 96 £425 +8.97% 31
Croydon -5 3 £175 -48.14% 2
Uxbridge -11 3 £373 -20.95% 1
Feltham - 2 - - 1
Greenwich - 2 £360 -
Brentford -2 1 - -
Westminster - 1 £375 -
Surbiton - 1 £500 - 1
Twickenham - - - -
Canary Wharf - - - -
Paddington - - - -
Hammersmith - - - -
Wimbledon - - - -
Bromley - - - - 1
Dagenham - - - -
Greenford - - - -
Harrow - - - -
Hounslow - - - -
Kingston Upon Thames - - - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 2 September 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 384 (40.63%) ITIL
2 208 (22.01%) Finance
3 201 (21.27%) Service Management
4 171 (18.10%) Project Management
5 155 (16.40%) Windows
6 128 (13.54%) Microsoft
7 122 (12.91%) SLA
8 121 (12.80%) Security Cleared
9 102 (10.79%) Change Management
10 85 (8.99%) PRINCE2
11 82 (8.68%) Continuous Improvement
12 79 (8.36%) Linux
13 77 (8.15%) Cisco
14 70 (7.41%) MS Office
14 70 (7.41%) Degree
15 68 (7.20%) MS Excel
16 65 (6.88%) SC Cleared
17 64 (6.77%) Incident Management
17 64 (6.77%) Banking
18 63 (6.67%) Agile Software Development
19 62 (6.56%) ITSM
19 62 (6.56%) ITIL Certification
20 61 (6.46%) Active Directory
21 59 (6.24%) HP
21 59 (6.24%) Oracle
22 57 (6.03%) Stakeholder Management
23 53 (5.61%) Problem Management
24 52 (5.50%) Windows 7
24 52 (5.50%) Firewall
25 51 (5.40%) Java

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 2 September 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 45 (4.76%) SharePoint
2 29 (3.07%) IIS
3 28 (2.96%) MS Exchange
4 20 (2.12%) Apache
5 15 (1.59%) WebSphere
6 14 (1.48%) Lync
6 14 (1.48%) OpenStack
7 13 (1.38%) SharePoint 2010
8 11 (1.16%) Tomcat
9 10 (1.06%) BizTalk Server
9 10 (1.06%) Exchange Server 2007
10 9 (0.95%) Exchange Server 2010
11 7 (0.74%) WebSphere Application Server
12 6 (0.63%) CICS
12 6 (0.63%) SharePoint Server
12 6 (0.63%) MS Project Server
13 5 (0.53%) WebSphere Process Server
13 5 (0.53%) SharePoint 2013
14 4 (0.42%) WebLogic
14 4 (0.42%) IBM Notes
Applications
1 70 (7.41%) MS Office
2 68 (7.20%) MS Excel
3 38 (4.02%) MS Project
4 24 (2.54%) MS Visio
5 13 (1.38%) MS PowerPoint
6 6 (0.63%) Spreadsheet
7 3 (0.32%) AutoCAD
8 1 (0.11%) InDesign
Business Applications
1 28 (2.96%) Remedy ITSM
2 6 (0.63%) Dynamics CRM
3 5 (0.53%) SAP ERP
3 5 (0.53%) Markit EDM
4 3 (0.32%) Agresso
4 3 (0.32%) Oracle EBS
5 2 (0.21%) SAP CRM
5 2 (0.21%) Summit
5 2 (0.21%) SAP SD
5 2 (0.21%) Google Analytics
6 1 (0.11%) Oracle EBS R12
6 1 (0.11%) Magento
6 1 (0.11%) Oracle iProcurement
6 1 (0.11%) SAP MII
6 1 (0.11%) SAP SM
6 1 (0.11%) SAP HR
6 1 (0.11%) SAP Oil and Gas
Cloud Services
1 25 (2.65%) Office 365
2 14 (1.48%) SaaS
3 13 (1.38%) PaaS
4 12 (1.27%) IaaS
5 11 (1.16%) Microsoft Azure
6 3 (0.32%) Amazon AWS
6 3 (0.32%) Taleo
7 1 (0.11%) Cloud Computing
7 1 (0.11%) Force.com
7 1 (0.11%) Amazon EC2
7 1 (0.11%) Amazon S3
7 1 (0.11%) SuccessFactors
7 1 (0.11%) IBM SmartCloud
Communications & Networking
1 52 (5.50%) Firewall
2 45 (4.76%) DNS
3 42 (4.44%) WAN
4 35 (3.70%) LAN
5 32 (3.39%) DHCP
6 30 (3.17%) SAN
7 28 (2.96%) Internet
8 21 (2.22%) VPN
9 19 (2.01%) SSL
10 16 (1.69%) Network Security
10 16 (1.69%) Unified Communications
11 15 (1.59%) TCP/IP
12 14 (1.48%) LDAP
12 14 (1.48%) MPLS
13 13 (1.38%) HTTP
14 12 (1.27%) Cisco ASA
15 11 (1.16%) PBX
16 10 (1.06%) IP Telephony
17 9 (0.95%) Cisco IOS
17 9 (0.95%) Multicast
Database & Business Intelligence
1 45 (4.76%) SQL Server
2 19 (2.01%) MongoDB
3 18 (1.90%) NoSQL
3 18 (1.90%) Oracle Database
4 16 (1.69%) SQL Server 2008
5 15 (1.59%) Apache Cassandra
6 13 (1.38%) Relational Database
6 13 (1.38%) SQL Server Reporting Services
7 9 (0.95%) SQL Server 2005
8 8 (0.85%) QlikView
9 7 (0.74%) Data Mining
10 6 (0.63%) Data Warehouse
11 5 (0.53%) Hadoop
11 5 (0.53%) DB2
11 5 (0.53%) MySQL
12 4 (0.42%) RDBMS
12 4 (0.42%) DataStage
12 4 (0.42%) EDRMS
13 3 (0.32%) PostgreSQL
13 3 (0.32%) Oracle Reports
Development Applications
1 18 (1.90%) Git (software)
2 14 (1.48%) Jenkins
3 11 (1.16%) Maven
4 10 (1.06%) Cucumber
5 5 (0.53%) Subversion
6 4 (0.42%) Visual Studio
6 4 (0.42%) MSI
7 3 (0.32%) Team Foundation Server
8 2 (0.21%) ClearQuest
8 2 (0.21%) ClearCase
9 1 (0.11%) Eclipse
9 1 (0.11%) QuickTest Pro
9 1 (0.11%) ERwin
9 1 (0.11%) Ant
9 1 (0.11%) CruiseControl
9 1 (0.11%) RSpec
9 1 (0.11%) Mockito
9 1 (0.11%) Hamcrest
9 1 (0.11%) Hudson
9 1 (0.11%) Capybara
General
1 208 (22.01%) Finance
2 64 (6.77%) Banking
3 47 (4.97%) Telecoms
4 30 (3.17%) Financial Institution
5 25 (2.65%) Investment Banking
6 23 (2.43%) Legal
7 22 (2.33%) Law
7 22 (2.33%) Retail
8 18 (1.90%) Back Office
9 10 (1.06%) German Language
10 8 (0.85%) Local Government
11 7 (0.74%) Manufacturing
12 6 (0.63%) Front Office
12 6 (0.63%) Pharmaceutical
12 6 (0.63%) French Language
13 5 (0.53%) Billing
13 5 (0.53%) Marketing
13 5 (0.53%) Games
14 4 (0.42%) Publishing
15 3 (0.32%) Advertising
Job Titles
1 177 (18.73%) Analyst
2 135 (14.29%) Service Manager
3 74 (7.83%) Project Manager
4 72 (7.62%) Delivery Manager
5 63 (6.67%) Service Analyst
6 61 (6.46%) Services Delivery Manager
7 55 (5.82%) Architect
8 41 (4.34%) Consultant
9 33 (3.49%) Business Analyst
10 32 (3.39%) Services Delivery Analyst
11 31 (3.28%) Transition Manager
12 27 (2.86%) Support Analyst
13 23 (2.43%) Developer
14 21 (2.22%) Senior Analyst
15 20 (2.12%) Network Engineer
16 19 (2.01%) Solutions Architect
16 19 (2.01%) Service Transition Manager
17 18 (1.90%) Programme Manager
18 17 (1.80%) Administrator
18 17 (1.80%) Applications Support
Libraries, Frameworks & Software Standards
1 27 (2.86%) Web Services
2 24 (2.54%) Middleware
3 20 (2.12%) .NET
4 14 (1.48%) XML
5 12 (1.27%) Application Packaging
6 10 (1.06%) CSS
7 9 (0.95%) HTML
8 8 (0.85%) RESTful
9 7 (0.74%) HTML5
9 7 (0.74%) jQuery
10 6 (0.63%) ADO.NET
11 5 (0.53%) .NET Framework
12 4 (0.42%) Spring
12 4 (0.42%) Software Packaging
12 4 (0.42%) J2EE
12 4 (0.42%) WebSphere MQ
13 3 (0.32%) ASP.NET
13 3 (0.32%) OLE
13 3 (0.32%) REST
14 2 (0.21%) BAPI
Miscellaneous
1 40 (4.23%) Open Source
2 34 (3.60%) Computer Science
2 34 (3.60%) Management Information System
3 27 (2.86%) Data Protection Act
4 19 (2.01%) NHS
5 18 (1.90%) Blackberry
6 15 (1.59%) Statistics
6 15 (1.59%) Freedom of Information
6 15 (1.59%) Hedge funds
7 14 (1.48%) CMDB
8 12 (1.27%) Freedom of Information Act
9 10 (1.06%) Taxonomies
10 9 (0.95%) Client/Server
11 8 (0.85%) Mainframe
12 6 (0.63%) Clustering
13 5 (0.53%) Smartcard
13 5 (0.53%) CESG
13 5 (0.53%) PMI
13 5 (0.53%) RMADS
13 5 (0.53%) Video Conferencing
Operating Systems
1 155 (16.40%) Windows
2 79 (8.36%) Linux
3 52 (5.50%) Windows 7
4 51 (5.40%) UNIX
5 39 (4.13%) Windows XP
6 38 (4.02%) Windows Server 2008
7 23 (2.43%) Windows Server 2003
8 20 (2.12%) Solaris
9 16 (1.69%) CentOS
10 13 (1.38%) Windows 2000
11 12 (1.27%) Ubuntu
12 9 (0.95%) Windows 8
13 7 (0.74%) Windows Server 2012
14 6 (0.63%) Apple iOS
15 5 (0.53%) Red Hat Enterprise Linux
16 4 (0.42%) AIX
17 3 (0.32%) Windows Vista
17 3 (0.32%) Android
18 2 (0.21%) Mac OS
18 2 (0.21%) NetWare
Processes & Methodologies
1 384 (40.63%) ITIL
2 201 (21.27%) Service Management
3 171 (18.10%) Project Management
4 102 (10.79%) Change Management
5 85 (8.99%) PRINCE2
6 82 (8.68%) Continuous Improvement
7 64 (6.77%) Incident Management
8 63 (6.67%) Agile Software Development
9 62 (6.56%) ITSM
10 57 (6.03%) Stakeholder Management
11 53 (5.61%) Problem Management
12 46 (4.87%) Risk Management
13 38 (4.02%) Migration
14 36 (3.81%) Load Balancing
15 35 (3.70%) Data Protection
15 35 (3.70%) Configuration Management
15 35 (3.70%) Change Control
16 33 (3.49%) Scrum
17 32 (3.39%) Performance Management
18 31 (3.28%) Release Management
Programming Languages
1 51 (5.40%) Java
2 49 (5.19%) SQL
3 28 (2.96%) JavaScript
4 26 (2.75%) Perl
5 20 (2.12%) Python
6 18 (1.90%) Ruby
7 17 (1.80%) C#
8 15 (1.59%) PowerShell
9 12 (1.27%) Korn
10 10 (1.06%) Bash Shell
10 10 (1.06%) PHP
11 9 (0.95%) C
11 9 (0.95%) Shell Script
11 9 (0.95%) VB
12 7 (0.74%) VBScript
13 4 (0.42%) Scala
14 2 (0.21%) C-shell
14 2 (0.21%) VBA
14 2 (0.21%) JCL
14 2 (0.21%) REXX
Qualifications
1 121 (12.80%) Security Cleared
2 70 (7.41%) Degree
3 65 (6.88%) SC Cleared
4 62 (6.56%) ITIL Certification
5 23 (2.43%) Cisco Certification
6 21 (2.22%) DV Cleared
7 19 (2.01%) ITIL Foundation Certificate
7 19 (2.01%) Microsoft Certification
8 15 (1.59%) CCNP
8 15 (1.59%) PMI Certification
9 11 (1.16%) JNCIS
9 11 (1.16%) CTC Cleared
10 10 (1.06%) PMP
10 10 (1.06%) MCSE
11 9 (0.95%) CCNA
11 9 (0.95%) MCTS
12 8 (0.85%) MCITP
12 8 (0.85%) PRINCE2 Practitioner
12 8 (0.85%) PRINCE2 Certification
13 7 (0.74%) CCDP
Quality Assurance & Compliance
1 122 (12.91%) SLA
2 20 (2.12%) COBIT
3 17 (1.80%) QA
4 6 (0.63%) ISO 9001
4 6 (0.63%) GPG13
5 5 (0.53%) ISO/IEC 27001
6 3 (0.32%) PCI DSS
7 2 (0.21%) Sarbanes-Oxley
7 2 (0.21%) GxP
7 2 (0.21%) GCP
7 2 (0.21%) ISO 9000
8 1 (0.11%) ISO 14001
8 1 (0.11%) EMIR
8 1 (0.11%) Dodd-Frank
System Software
1 61 (6.46%) Active Directory
2 27 (2.86%) VMware Infrastructure
3 14 (1.48%) vCloud
4 12 (1.27%) Hyper-V
5 11 (1.16%) VMware ESX
6 8 (0.85%) ISA Server
6 8 (0.85%) Microsoft App-V
6 8 (0.85%) vSphere
7 6 (0.63%) Terminal Server
8 5 (0.53%) Terminal Services
9 4 (0.42%) Tivoli Workload Scheduler
9 4 (0.42%) NFS
10 3 (0.32%) VMware ESXi
10 3 (0.32%) XenServer
11 2 (0.21%) XenDesktop
11 2 (0.21%) Veritas Cluster Server
11 2 (0.21%) Sendmail
11 2 (0.21%) XenApp
11 2 (0.21%) PowerHA
11 2 (0.21%) Forefront TMG
Systems Management
1 27 (2.86%) Puppet
2 20 (2.12%) Opscode Chef
3 17 (1.80%) SCOM
3 17 (1.80%) Tivoli
4 16 (1.69%) SCCM
5 14 (1.48%) ZABBIX
6 12 (1.27%) Zenoss
6 12 (1.27%) Nagios
7 11 (1.16%) Kibana
7 11 (1.16%) Graylog2
8 10 (1.06%) Tivoli Storage Manager
8 10 (1.06%) SCOrch
9 7 (0.74%) DameWare
10 6 (0.63%) OVSD
10 6 (0.63%) OpenView
11 5 (0.53%) Tivoli Monitoring
12 3 (0.32%) Oracle Enterprise Manager
12 3 (0.32%) Control-M
12 3 (0.32%) NetBackup
12 3 (0.32%) HP SIM
Vendors
1 128 (13.54%) Microsoft
2 77 (8.15%) Cisco
3 59 (6.24%) Oracle
3 59 (6.24%) HP
4 45 (4.76%) VMware
5 37 (3.92%) Remedy
6 33 (3.49%) SAP
7 26 (2.75%) Juniper
7 26 (2.75%) BMC
8 24 (2.54%) IBM
9 22 (2.33%) F5
10 20 (2.12%) McAfee
11 19 (2.01%) Citrix
11 19 (2.01%) CheckPoint
12 14 (1.48%) Bloomberg
13 13 (1.38%) Perforce
14 12 (1.27%) Infoblox
14 12 (1.27%) Symantec
14 12 (1.27%) Splunk
15 11 (1.16%) Avaya
City of London
Real Staffing
Rate: £400 - £450 per day
Posted: 15 hours ago
London
Lawrence Harvey IT & Change
Posted: 18 hours ago
City, London
Oscar Associates (UK) Ltd
Rate: £375 - £425 per day
Posted: 19 hours ago
London
Computer Futures
Rate: competitive
Posted: Yesterday
City, London
Timothy James Consulting Ltd
Rate: £325 - £350 per day
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Posted: Yesterday
City, London
Hays London City Projects
Rate: £400.00 - £490.00 per annum
Posted: 4 days ago
London
FIRST POINT IT RESOURCING
Rate: £400 - £425 per annum
Posted: 4 days ago
City, London
Swan It Recruitment Ltd
Rate: £600 per day
Posted: 4 days ago
London
SmartSourcing plc
Posted: 4 days ago
London
Square One Resources
Rate: Unspecified
Posted: 5 days ago
Feltham, Middlesex
Eutopia Solutions Ltd
Rate: Negotiable
Posted: 5 days ago
South West London
Synergize Consulting
Rate: Unspecified
Posted: 5 days ago
London
Marcus Donald People
Rate: £20000 to £24000 per annum
Posted: 5 days ago
London
Roc Search
Posted: 6 days ago
London
Reed Technology - UK Posting Account
Rate: £200 per day
Posted: 18 days ago
Bromley
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per annum
Posted: 18 days ago
London
Hays IT - Uk Posting account
Rate: £243.00 - £325.00 per day
Posted: 18 days ago
London
NFP Group Ltd
Rate: £600 - £800 per day + 6 monthly extension
Posted: 20 days ago
London
Pioneer Consulting - SAP
Rate: £50000 - £60000 per annum + benefits
Posted: 20 days ago