The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 111 155 113
Rank change year-on-year
+44 -42
Contract jobs citing Service Delivery 449 365 463
As % of all contract IT jobs located in London 1.85% 1.45% 1.77%
As % of the Processes & Methodologies category 2.40% 1.89% 2.38%
Number of daily rates quoted 286 236 266
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £395 £425
Average daily rate % change year-on-year
+1.26% -7.05%
90% offered a daily rate of more than £263 £176 £221
10% offered a daily rate of more than £570 £550 £575
UK excluding London average daily rate £380 £350 £355
% change year-on-year
+8.72% -1.54%
Number of hourly rates quoted 14 1 18
Average hourly rate £20.58 £11.00 £20.00
Average hourly rate % change year-on-year
+87.09% -45.00%
90% offered a hourly rate of more than £14.60 £11.00 £15.70
10% offered a hourly rate of more than £30.80 £11.00 £42.85
UK excluding London average hourly rate £14.75 £19.85 £18.98
% change year-on-year
-25.67% +4.58%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18703 19294 19476
As % of all contract IT jobs located in London 77.04% 76.55% 74.43%
Number of daily rates quoted 13024 13514 13082
Average daily rate £450 £450 £430
Average daily rate % change year-on-year
- +4.65%
90% offered a daily rate of more than £300 £300 £290
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 223 235 362
Average hourly rate £20.50 £22.50 £32.50
Average hourly rate % change year-on-year
-8.88% -30.76%
90% offered a hourly rate of more than £13.50 £14.00 £15.00
10% offered a hourly rate of more than £45.00 £51.50 £48.20
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 22 August 2014.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 22 August 2014.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 87 £425 +7.59% 29
Uxbridge -7 3 £373 -16.75% 1
Croydon -4 2 £175 -53.48% 1
Greenwich - 2 £360 -
Brentford -2 1 - -
Surbiton - 1 £500 - 1
Westminster - 1 £375 -
Canary Wharf - - - -
Twickenham - - - -
Bromley - - - - 1
Paddington - - - -
Hammersmith - - - -
Wimbledon - - - -
Chiswick - - - -
Dagenham - - - -
Feltham - - - - 1
Greenford - - - -
Harrow - - - -
Hounslow - - - - 1
Kingston Upon Thames - - - - 3
Pinner - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 366 (39.31%) ITIL
2 202 (21.70%) Finance
3 189 (20.30%) Service Management
4 168 (18.05%) Project Management
5 154 (16.54%) Windows
6 125 (13.43%) Microsoft
7 115 (12.35%) SLA
7 115 (12.35%) Security Cleared
8 103 (11.06%) Change Management
9 82 (8.81%) PRINCE2
10 81 (8.70%) Continuous Improvement
11 74 (7.95%) Linux
11 74 (7.95%) Cisco
12 73 (7.84%) MS Office
13 68 (7.30%) MS Excel
14 63 (6.77%) ITIL Certification
14 63 (6.77%) Banking
14 63 (6.77%) Degree
15 62 (6.66%) Agile Software Development
16 61 (6.55%) Oracle
17 60 (6.44%) HP
17 60 (6.44%) SC Cleared
18 59 (6.34%) Stakeholder Management
19 56 (6.02%) Incident Management
20 55 (5.91%) Active Directory
20 55 (5.91%) SQL
20 55 (5.91%) ITSM
21 54 (5.80%) Problem Management
22 51 (5.48%) Windows 7
22 51 (5.48%) UNIX

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 47 (5.05%) SharePoint
2 29 (3.11%) IIS
3 27 (2.90%) MS Exchange
4 19 (2.04%) Apache
5 17 (1.83%) Lync
6 16 (1.72%) WebSphere
7 13 (1.40%) SharePoint 2010
7 13 (1.40%) OpenStack
7 13 (1.40%) BizTalk Server
8 11 (1.18%) Tomcat
9 9 (0.97%) Exchange Server 2010
9 9 (0.97%) Exchange Server 2007
10 7 (0.75%) WebSphere Application Server
11 6 (0.64%) CICS
11 6 (0.64%) MS Project Server
11 6 (0.64%) SharePoint Server
12 5 (0.54%) SharePoint 2013
12 5 (0.54%) WebSphere Process Server
12 5 (0.54%) WebLogic
13 4 (0.43%) Blackberry Enterprise Server
Applications
1 73 (7.84%) MS Office
2 68 (7.30%) MS Excel
3 36 (3.87%) MS Project
4 25 (2.69%) MS Visio
5 14 (1.50%) MS PowerPoint
6 6 (0.64%) Spreadsheet
7 3 (0.32%) AutoCAD
8 1 (0.11%) InDesign
Business Applications
1 22 (2.36%) Remedy ITSM
2 9 (0.97%) Dynamics CRM
3 5 (0.54%) Markit EDM
3 5 (0.54%) SAP ERP
4 3 (0.32%) Oracle EBS
4 3 (0.32%) Agresso
5 2 (0.21%) SAP SD
5 2 (0.21%) SAP CRM
5 2 (0.21%) Summit
5 2 (0.21%) Google Analytics
6 1 (0.11%) Magento
6 1 (0.11%) Oracle EBS R12
6 1 (0.11%) Oracle iProcurement
6 1 (0.11%) Documaker
6 1 (0.11%) SAP MII
6 1 (0.11%) SAP Oil and Gas
6 1 (0.11%) SAP HR
6 1 (0.11%) SAP SM
Cloud Services
1 25 (2.69%) Office 365
2 14 (1.50%) SaaS
3 13 (1.40%) PaaS
4 12 (1.29%) IaaS
5 11 (1.18%) Microsoft Azure
6 3 (0.32%) Amazon AWS
6 3 (0.32%) Taleo
7 1 (0.11%) SuccessFactors
7 1 (0.11%) Cloud Computing
7 1 (0.11%) Force.com
7 1 (0.11%) Amazon EC2
7 1 (0.11%) Amazon S3
Communications & Networking
1 48 (5.16%) Firewall
2 43 (4.62%) WAN
3 42 (4.51%) DNS
4 36 (3.87%) LAN
5 32 (3.44%) SAN
6 28 (3.01%) DHCP
7 27 (2.90%) Internet
8 21 (2.26%) VPN
9 17 (1.83%) Network Security
9 17 (1.83%) SSL
10 16 (1.72%) Unified Communications
11 14 (1.50%) TCP/IP
12 13 (1.40%) MPLS
13 11 (1.18%) PBX
13 11 (1.18%) HTTP
14 10 (1.07%) LDAP
14 10 (1.07%) IP Telephony
15 9 (0.97%) Multicast
15 9 (0.97%) Cisco IOS
15 9 (0.97%) Cisco ASA
Database & Business Intelligence
1 47 (5.05%) SQL Server
2 18 (1.93%) Oracle Database
2 18 (1.93%) MongoDB
3 17 (1.83%) NoSQL
4 16 (1.72%) SQL Server Reporting Services
4 16 (1.72%) SQL Server 2008
4 16 (1.72%) Relational Database
5 14 (1.50%) Apache Cassandra
6 9 (0.97%) SQL Server 2005
7 8 (0.86%) QlikView
8 7 (0.75%) Data Mining
9 6 (0.64%) DB2
10 5 (0.54%) Hadoop
10 5 (0.54%) MySQL
10 5 (0.54%) Data Warehouse
11 4 (0.43%) EDRMS
11 4 (0.43%) DataStage
11 4 (0.43%) RDBMS
12 3 (0.32%) PostgreSQL
12 3 (0.32%) Oracle Reports
Development Applications
1 17 (1.83%) Git (software)
2 13 (1.40%) Jenkins
3 12 (1.29%) Cucumber
4 10 (1.07%) Maven
5 5 (0.54%) Team Foundation Server
5 5 (0.54%) Subversion
6 3 (0.32%) MSI
7 2 (0.21%) ClearQuest
7 2 (0.21%) ClearCase
8 1 (0.11%) Hudson
8 1 (0.11%) PhantomJS
8 1 (0.11%) Capybara
8 1 (0.11%) TeamCity
8 1 (0.11%) Mockito
8 1 (0.11%) Hamcrest
8 1 (0.11%) RSpec
8 1 (0.11%) JIRA
8 1 (0.11%) CruiseControl
8 1 (0.11%) Ant
8 1 (0.11%) Visual Studio
General
1 202 (21.70%) Finance
2 63 (6.77%) Banking
3 46 (4.94%) Telecoms
4 31 (3.33%) Financial Institution
5 25 (2.69%) Investment Banking
6 22 (2.36%) Retail
7 21 (2.26%) Legal
8 20 (2.15%) Back Office
9 16 (1.72%) Law
10 10 (1.07%) German Language
11 8 (0.86%) Pharmaceutical
11 8 (0.86%) Local Government
12 6 (0.64%) Front Office
12 6 (0.64%) Manufacturing
12 6 (0.64%) Billing
12 6 (0.64%) Marketing
12 6 (0.64%) French Language
13 5 (0.54%) Games
14 4 (0.43%) Publishing
15 3 (0.32%) Spanish Language
Job Titles
1 170 (18.26%) Analyst
2 134 (14.39%) Service Manager
3 77 (8.27%) Project Manager
4 73 (7.84%) Delivery Manager
5 63 (6.77%) Services Delivery Manager
6 59 (6.34%) Service Analyst
7 58 (6.23%) Architect
8 40 (4.30%) Consultant
9 34 (3.65%) Business Analyst
10 33 (3.54%) Services Delivery Analyst
11 28 (3.01%) Transition Manager
12 26 (2.79%) Support Analyst
13 22 (2.36%) Developer
13 22 (2.36%) Solutions Architect
14 21 (2.26%) Senior Analyst
15 19 (2.04%) Network Engineer
16 18 (1.93%) Programme Manager
17 17 (1.83%) Service Transition Manager
17 17 (1.83%) Applications Support
17 17 (1.83%) Administrator
Libraries, Frameworks & Software Standards
1 32 (3.44%) Web Services
2 28 (3.01%) Middleware
3 24 (2.58%) .NET
4 16 (1.72%) XML
5 11 (1.18%) Application Packaging
6 10 (1.07%) CSS
7 9 (0.97%) HTML
8 8 (0.86%) RESTful
9 7 (0.75%) HTML5
9 7 (0.75%) jQuery
9 7 (0.75%) .NET Framework
10 6 (0.64%) ADO.NET
11 5 (0.54%) WebSphere MQ
12 4 (0.43%) J2EE
12 4 (0.43%) Spring
12 4 (0.43%) Software Packaging
13 3 (0.32%) REST
13 3 (0.32%) ASP.NET
13 3 (0.32%) OLE
14 2 (0.21%) XSLT
Miscellaneous
1 38 (4.08%) Management Information System
2 37 (3.97%) Open Source
3 29 (3.11%) Computer Science
4 27 (2.90%) Data Protection Act
5 19 (2.04%) Blackberry
5 19 (2.04%) NHS
6 15 (1.61%) Hedge funds
6 15 (1.61%) Freedom of Information
7 14 (1.50%) CMDB
8 13 (1.40%) Statistics
9 12 (1.29%) Freedom of Information Act
10 10 (1.07%) Taxonomies
11 9 (0.97%) Client/Server
11 9 (0.97%) Mainframe
12 6 (0.64%) Smartcard
12 6 (0.64%) IVR
12 6 (0.64%) Clustering
13 5 (0.54%) Enterprise Software
13 5 (0.54%) Video Conferencing
13 5 (0.54%) FMCG
Operating Systems
1 154 (16.54%) Windows
2 74 (7.95%) Linux
3 51 (5.48%) Windows 7
3 51 (5.48%) UNIX
4 39 (4.19%) Windows Server 2008
5 37 (3.97%) Windows XP
6 24 (2.58%) Windows Server 2003
7 21 (2.26%) Solaris
8 15 (1.61%) CentOS
9 12 (1.29%) Windows 2000
10 11 (1.18%) Ubuntu
11 9 (0.97%) Windows 8
12 6 (0.64%) Red Hat Enterprise Linux
12 6 (0.64%) Apple iOS
13 5 (0.54%) AIX
14 4 (0.43%) Windows Server 2012
15 3 (0.32%) Android
16 2 (0.21%) Mac OS X
16 2 (0.21%) VMS
16 2 (0.21%) NetWare
Processes & Methodologies
1 366 (39.31%) ITIL
2 189 (20.30%) Service Management
3 168 (18.05%) Project Management
4 103 (11.06%) Change Management
5 82 (8.81%) PRINCE2
6 81 (8.70%) Continuous Improvement
7 62 (6.66%) Agile Software Development
8 59 (6.34%) Stakeholder Management
9 56 (6.02%) Incident Management
10 55 (5.91%) ITSM
11 54 (5.80%) Problem Management
12 43 (4.62%) Risk Management
13 36 (3.87%) Change Control
13 36 (3.87%) Migration
14 35 (3.76%) Scrum
14 35 (3.76%) Data Protection
14 35 (3.76%) Load Balancing
15 33 (3.54%) Configuration Management
16 32 (3.44%) CRM
17 31 (3.33%) Release Management
Programming Languages
1 55 (5.91%) SQL
2 48 (5.16%) Java
3 27 (2.90%) JavaScript
4 26 (2.79%) Perl
5 19 (2.04%) Python
5 19 (2.04%) C#
6 16 (1.72%) Ruby
7 12 (1.29%) Korn
7 12 (1.29%) PowerShell
8 10 (1.07%) Shell Script
8 10 (1.07%) Bash Shell
9 9 (0.97%) C
9 9 (0.97%) VB
10 8 (0.86%) PHP
11 7 (0.75%) VBScript
12 4 (0.43%) Scala
13 2 (0.21%) JCL
13 2 (0.21%) REXX
13 2 (0.21%) VBA
13 2 (0.21%) PL/SQL
Qualifications
1 115 (12.35%) Security Cleared
2 63 (6.77%) ITIL Certification
2 63 (6.77%) Degree
3 60 (6.44%) SC Cleared
4 22 (2.36%) DV Cleared
4 22 (2.36%) Cisco Certification
5 19 (2.04%) Microsoft Certification
6 15 (1.61%) CCNP
6 15 (1.61%) PMI Certification
7 13 (1.40%) ITIL Foundation Certificate
8 11 (1.18%) CTC Cleared
8 11 (1.18%) JNCIS
9 10 (1.07%) PMP
9 10 (1.07%) MCSE
10 9 (0.97%) MCTS
11 8 (0.86%) CCNA
11 8 (0.86%) MCITP
11 8 (0.86%) PRINCE2 Practitioner
12 7 (0.75%) PRINCE2 Certification
13 6 (0.64%) CCDP
Quality Assurance & Compliance
1 115 (12.35%) SLA
2 17 (1.83%) QA
3 16 (1.72%) COBIT
4 6 (0.64%) ISO 9001
4 6 (0.64%) GPG13
5 3 (0.32%) PCI DSS
5 3 (0.32%) GxP
5 3 (0.32%) Sarbanes-Oxley
6 2 (0.21%) GCP
6 2 (0.21%) ISO 9000
7 1 (0.11%) EMIR
7 1 (0.11%) Dodd-Frank
7 1 (0.11%) ISO/IEC 27001
7 1 (0.11%) ISO 14001
System Software
1 55 (5.91%) Active Directory
2 26 (2.79%) VMware Infrastructure
3 13 (1.40%) vCloud
4 11 (1.18%) Hyper-V
4 11 (1.18%) VMware ESX
5 9 (0.97%) vSphere
6 8 (0.86%) ISA Server
7 7 (0.75%) Microsoft App-V
8 6 (0.64%) Terminal Server
8 6 (0.64%) Terminal Services
9 4 (0.43%) Tivoli Workload Scheduler
9 4 (0.43%) NFS
10 3 (0.32%) VMware ESXi
11 2 (0.21%) Oracle RAC
11 2 (0.21%) Forefront TMG
11 2 (0.21%) Sendmail
11 2 (0.21%) XenServer
11 2 (0.21%) Veritas Cluster Server
11 2 (0.21%) PowerHA
12 1 (0.11%) KVM
Systems Management
1 24 (2.58%) Puppet
2 18 (1.93%) Tivoli
3 17 (1.83%) Opscode Chef
4 15 (1.61%) SCCM
5 14 (1.50%) SCOM
6 13 (1.40%) ZABBIX
7 11 (1.18%) Zenoss
7 11 (1.18%) Nagios
7 11 (1.18%) Tivoli Storage Manager
8 10 (1.07%) Kibana
8 10 (1.07%) Graylog2
9 7 (0.75%) SCOrch
9 7 (0.75%) DameWare
10 6 (0.64%) OpenView
10 6 (0.64%) OVSD
11 5 (0.54%) Tivoli Monitoring
12 4 (0.43%) HP Quality Center
13 3 (0.32%) HP SIM
13 3 (0.32%) NetBackup
13 3 (0.32%) Oracle Enterprise Manager
Vendors
1 125 (13.43%) Microsoft
2 74 (7.95%) Cisco
3 61 (6.55%) Oracle
4 60 (6.44%) HP
5 43 (4.62%) VMware
6 31 (3.33%) SAP
6 31 (3.33%) Remedy
7 26 (2.79%) IBM
8 22 (2.36%) F5
9 21 (2.26%) Juniper
10 20 (2.15%) BMC
10 20 (2.15%) McAfee
11 18 (1.93%) CheckPoint
12 17 (1.83%) Citrix
13 14 (1.50%) Bloomberg
14 12 (1.29%) Symantec
14 12 (1.29%) Perforce
14 12 (1.29%) Infoblox
15 11 (1.18%) Avaya
16 10 (1.07%) EMC
City, London
Global Technology Solutions Ltd
Rate: £250 - £400 per day
Posted: 4 hours ago
London
Harris Global
Posted: Yesterday
City, London
LA International
Rate: £350 - £450 per day
Posted: Yesterday
City, London
Swan It Recruitment Ltd
Rate: £500 per day
Posted: Yesterday
Feltham, Middlesex
McGregor Boyall
Rate: £180 - £210 per day
Posted: Yesterday
City, London
Connectus
Rate: £800 per day + negotiable
Posted: 2 days ago
London
Premier Group Recruitment
Posted: 2 days ago
City, London
Thebes IT
Posted: 3 days ago
West London
Experis Ltd
Posted: 3 days ago
West London
Experis Ltd
Posted: 3 days ago
London
ReThink Recruitment
Rate: £225 - £300 per day
Posted: 3 days ago
London
LA International
Rate: £475 - £500 per day
Posted: 3 days ago
London
Reed Technology - UK Posting Account
Rate: £200 per day
Posted: 7 days ago
Bromley
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per annum
Posted: 7 days ago
London
Hays IT - Uk Posting account
Rate: £243.00 - £325.00 per day
Posted: 7 days ago
London
NFP Group Ltd
Rate: £600 - £800 per day + 6 monthly extension
Posted: 9 days ago
London
Pioneer Consulting - SAP
Rate: £50000 - £60000 per annum + benefits
Posted: 9 days ago
Uxbridge
Hays IT - Uk Posting account
Rate: £440.00 - £480.00 per day + Please quote a daily rate
Posted: 10 days ago
London
DP Connect
Rate: £550 - £600 per day
Posted: 10 days ago
City of London
Real Staffing
Rate: £300 - £400 per day
Posted: 10 days ago