The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 125 115 152
Rank change year-on-year
-10 +37
Contract jobs citing Service Delivery 428 451 382
As % of all contract IT jobs located in London 1.81% 1.86% 1.51%
As % of the Processes & Methodologies category 2.26% 2.35% 1.93%
Number of daily rates quoted 267 297 249
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £393
Average daily rate % change year-on-year
- +1.91%
90% offered a daily rate of more than £231 £263 £175
10% offered a daily rate of more than £600 £575 £550
UK excluding London average daily rate £400 £388 £350
% change year-on-year
+3.22% +10.71%
Number of hourly rates quoted 6 15 1
Average hourly rate £25.75 £20.16 £11.00
Average hourly rate % change year-on-year
+27.72% +83.27%
UK excluding London average hourly rate £17.50 £15.19 £17.69
% change year-on-year
+15.18% -14.11%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18940 19187 19819
As % of all contract IT jobs located in London 79.97% 79.17% 78.38%
Number of daily rates quoted 13551 13366 13861
Average daily rate £450 £450 £450
90% offered a daily rate of more than £315 £301 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 206 220 235
Average hourly rate £22.00 £21.62 £23.50
Average hourly rate % change year-on-year
+1.75% -8.00%
90% offered a hourly rate of more than £13.00 £13.50 £14.04
10% offered a hourly rate of more than £52.00 £53.00 £56.25
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 3 September 2015.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 3 September 2015.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +3 88 £420 -1.17% 26
Uxbridge +10 7 £213 -42.95%
Feltham -4 7 £440 -
Bromley - 5 £250 - 1
Chessington - 2 - -
Kingston Upon Thames - 2 - -
Docklands, London -9 1 £350 -41.66%
Croydon -20 1 £300 +71.42%
Hounslow - 1 £400 - 1
Ilford - 1 £400 -
Stanmore - 1 £400 -
Teddington - 1 £250 -
West Drayton - 1 - -
Canary Wharf - 1 - -
Southwark - 1 £390 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 3 September 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 325 (40.98%) ITIL
2 215 (27.11%) Finance
3 195 (24.59%) Service Management
4 158 (19.92%) Project Management
5 151 (19.04%) Microsoft
6 145 (18.28%) Windows
7 105 (13.24%) SLA
8 93 (11.73%) Change Management
8 93 (11.73%) MS Excel
9 90 (11.35%) Analytical Skills
10 87 (10.97%) SQL
10 87 (10.97%) Cisco
11 83 (10.47%) Security Cleared
12 82 (10.34%) PRINCE2
12 82 (10.34%) VMware
12 82 (10.34%) Agile Software Development
13 80 (10.09%) Data Centre
14 78 (9.84%) MS Office
15 76 (9.58%) Active Directory
15 76 (9.58%) Management Information System
16 74 (9.33%) Degree
17 68 (8.58%) ITSM
18 67 (8.45%) SQL Server
19 59 (7.44%) Banking
20 56 (7.06%) Stakeholder Management
21 55 (6.94%) Oracle
21 55 (6.94%) SC Cleared
22 53 (6.68%) Linux
23 52 (6.56%) SAP
23 52 (6.56%) ITIL Certification

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 3 September 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 39 (4.92%) SharePoint
1 39 (4.92%) MS Exchange
2 36 (4.54%) IIS
3 26 (3.28%) Exchange Server 2010
4 13 (1.64%) Tomcat
5 12 (1.51%) Exchange Server 2007
5 12 (1.51%) OpenStack
5 12 (1.51%) Lync
6 10 (1.26%) Confluence
6 10 (1.26%) Apache
7 8 (1.01%) Blackberry Enterprise Server
8 7 (0.88%) Exchange Server 2013
9 6 (0.76%) Eucalyptus
10 5 (0.63%) WebSphere
10 5 (0.63%) Office Communications Server
10 5 (0.63%) IBM Notes
10 5 (0.63%) WebLogic
11 3 (0.38%) JBoss
11 3 (0.38%) BizTalk Server
11 3 (0.38%) CMS
Applications
1 93 (11.73%) MS Excel
2 78 (9.84%) MS Office
3 25 (3.15%) MS PowerPoint
4 20 (2.52%) MS Project
5 16 (2.02%) MS Visio
6 14 (1.77%) Spreadsheet
7 1 (0.13%) SPSS
Business Applications
1 21 (2.65%) Remedy ITSM
2 8 (1.01%) Agresso
3 7 (0.88%) SAP FI
3 7 (0.88%) SAP FI/CO
3 7 (0.88%) SAP CO
3 7 (0.88%) SAP GRC
3 7 (0.88%) SAP SRM
4 6 (0.76%) Dynamics AX
5 4 (0.50%) thinkFolio
5 4 (0.50%) SAP IS-U
6 3 (0.38%) assyst
6 3 (0.38%) Dynamics NAV
7 2 (0.25%) Dynamics CRM
7 2 (0.25%) Oracle ERP
7 2 (0.25%) SAP HR
7 2 (0.25%) Maximo
8 1 (0.13%) SAP BPC
8 1 (0.13%) Markit EDM
8 1 (0.13%) Northgate Housing
8 1 (0.13%) SAP SD
Cloud Services
1 23 (2.90%) Amazon AWS
2 20 (2.52%) Microsoft Azure
3 14 (1.77%) Office 365
3 14 (1.77%) IaaS
4 12 (1.51%) PaaS
5 7 (0.88%) SaaS
6 6 (0.76%) Cloud Computing
7 2 (0.25%) Google Apps
7 2 (0.25%) SuccessFactors
8 1 (0.13%) SoftLayer
8 1 (0.13%) Yammer
8 1 (0.13%) AWS CloudFormation
8 1 (0.13%) Amazon EC2
8 1 (0.13%) Taleo
Communications & Networking
1 47 (5.93%) LAN
2 44 (5.55%) WAN
3 43 (5.42%) Firewall
4 41 (5.17%) SAN
5 30 (3.78%) DNS
6 29 (3.66%) TCP/IP
7 25 (3.15%) VPN
8 24 (3.03%) DHCP
8 24 (3.03%) NAS
9 23 (2.90%) Network Security
10 21 (2.65%) Internet
11 15 (1.89%) MPLS
11 15 (1.89%) Cisco Nexus
12 12 (1.51%) Wireless
12 12 (1.51%) VLAN
12 12 (1.51%) SSL
12 12 (1.51%) LDAP
13 11 (1.39%) SNMP
13 11 (1.39%) Cisco IOS
14 10 (1.26%) VoIP
Database & Business Intelligence
1 67 (8.45%) SQL Server
2 11 (1.39%) MySQL
2 11 (1.39%) SQL Server Integration Services
3 10 (1.26%) SQL Server Analysis Services
4 9 (1.13%) SQL Server Reporting Services
4 9 (1.13%) SQL Server 2005
4 9 (1.13%) Big Data
5 8 (1.01%) Oracle Database
6 7 (0.88%) Relational Database
6 7 (0.88%) SAP BW
6 7 (0.88%) Data Mining
7 5 (0.63%) RDBMS
7 5 (0.63%) Oracle Reports
7 5 (0.63%) SQL Server 2012
7 5 (0.63%) MongoDB
8 4 (0.50%) BusinessObjects
9 3 (0.38%) Microsoft Analysis Services
9 3 (0.38%) MS Access
9 3 (0.38%) Data Warehouse
9 3 (0.38%) SQL Server 2008
Development Applications
1 18 (2.27%) JIRA
2 16 (2.02%) Subversion
3 15 (1.89%) Git (software)
4 9 (1.13%) Jenkins
5 8 (1.01%) Team Foundation Server
6 7 (0.88%) TeamCity
6 7 (0.88%) Visual Studio
7 3 (0.38%) SQL Server Management Studio (SSMS)
7 3 (0.38%) Visual Studio Tools for Office
8 2 (0.25%) Hudson
9 1 (0.13%) Oracle Forms
9 1 (0.13%) Eclipse
9 1 (0.13%) HP UFT
9 1 (0.13%) Maven
9 1 (0.13%) Oracle APEX
9 1 (0.13%) Selenium
General
1 215 (27.11%) Finance
2 59 (7.44%) Banking
3 33 (4.16%) Investment Banking
4 30 (3.78%) Legal
5 27 (3.40%) Retail
6 24 (3.03%) Telecoms
7 18 (2.27%) Law
8 11 (1.39%) Billing
8 11 (1.39%) Marketing
9 7 (0.88%) Financial Institution
10 6 (0.76%) Front Office
10 6 (0.76%) Back Office
10 6 (0.76%) Publishing
11 5 (0.63%) Local Government
12 4 (0.50%) Advertising
13 3 (0.38%) French Language
13 3 (0.38%) Spanish Language
13 3 (0.38%) Retail Banking
13 3 (0.38%) Pharmaceutical
13 3 (0.38%) Manufacturing
Job Titles
1 165 (20.81%) Service Manager
2 108 (13.62%) Analyst
3 104 (13.11%) Delivery Manager
4 90 (11.35%) Services Delivery Manager
5 62 (7.82%) Project Manager
6 54 (6.81%) Architect
7 35 (4.41%) Service Analyst
8 34 (4.29%) Consultant
9 32 (4.04%) Business Analyst
10 25 (3.15%) Administrator
10 25 (3.15%) Applications Manager
11 24 (3.03%) Infrastructure Engineer
12 23 (2.90%) Service Architect
13 21 (2.65%) Network Engineer
13 21 (2.65%) IT Services Manager
13 21 (2.65%) Transition Manager
14 20 (2.52%) Developer
15 18 (2.27%) Support Analyst
16 17 (2.14%) Business Manager
16 17 (2.14%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 43 (5.42%) .NET
2 24 (3.03%) Middleware
3 22 (2.77%) Web Services
4 13 (1.64%) XML
5 12 (1.51%) ASP.NET
6 9 (1.13%) HTML
6 9 (1.13%) .NET Framework
7 7 (0.88%) WCF
7 7 (0.88%) Entity Framework
7 7 (0.88%) Unity DI Container
8 6 (0.76%) JSON
8 6 (0.76%) SOAP
9 4 (0.50%) J2EE
9 4 (0.50%) REST
9 4 (0.50%) Velocity
10 3 (0.38%) TIBCO EMS
10 3 (0.38%) jQuery
10 3 (0.38%) Oracle Fusion
10 3 (0.38%) 802.1X
10 3 (0.38%) CSS
Miscellaneous
1 90 (11.35%) Analytical Skills
2 80 (10.09%) Data Centre
3 76 (9.58%) Management Information System
4 14 (1.77%) NHS
4 14 (1.77%) Performance Metrics
5 13 (1.64%) Hybrid Cloud
5 13 (1.64%) FMCG
5 13 (1.64%) Blackberry
6 11 (1.39%) Computer Science
7 10 (1.26%) Freedom of Information
8 8 (1.01%) Statistics
8 8 (1.01%) PMI
8 8 (1.01%) Replication
8 8 (1.01%) Clustering
9 7 (0.88%) Mathematics
9 7 (0.88%) CMDB
9 7 (0.88%) RIA
9 7 (0.88%) Enterprise Software
10 6 (0.76%) User Experience
10 6 (0.76%) Enterprise Cloud
Operating Systems
1 145 (18.28%) Windows
2 53 (6.68%) Linux
3 46 (5.80%) UNIX
4 42 (5.30%) Windows Server 2008
5 31 (3.91%) Windows 7
6 21 (2.65%) Windows Server 2003
7 18 (2.27%) Windows Server 2012
8 15 (1.89%) Solaris
9 13 (1.64%) Red Hat Enterprise Linux
10 10 (1.26%) Android
11 8 (1.01%) Windows 8
12 7 (0.88%) Windows XP
13 6 (0.76%) CentOS
14 3 (0.38%) Ubuntu
15 2 (0.25%) VMS
15 2 (0.25%) Mac OS X
15 2 (0.25%) Windows 2000 Server
15 2 (0.25%) Mac OS
15 2 (0.25%) Oracle Linux
16 1 (0.13%) Apple iOS
Processes & Methodologies
1 325 (40.98%) ITIL
2 195 (24.59%) Service Management
3 158 (19.92%) Project Management
4 93 (11.73%) Change Management
5 82 (10.34%) PRINCE2
5 82 (10.34%) Agile Software Development
6 68 (8.58%) ITSM
7 56 (7.06%) Stakeholder Management
8 52 (6.56%) Problem Management
9 45 (5.67%) Release Management
10 38 (4.79%) Performance Management
10 38 (4.79%) Continuous Improvement
10 38 (4.79%) Change Control
11 37 (4.67%) ITIL V3
12 36 (4.54%) Incident Management
13 35 (4.41%) Migration
13 35 (4.41%) Line Management
14 33 (4.16%) Risk Management
15 30 (3.78%) Business Intelligence
15 30 (3.78%) Supplier Management
Programming Languages
1 87 (10.97%) SQL
2 35 (4.41%) Java
3 21 (2.65%) Perl
4 20 (2.52%) C#
5 16 (2.02%) PHP
5 16 (2.02%) PowerShell
6 15 (1.89%) Python
7 13 (1.64%) Ruby
8 10 (1.26%) JavaScript
9 9 (1.13%) T-SQL
9 9 (1.13%) Bash Shell
10 7 (0.88%) VB
11 6 (0.76%) C
12 5 (0.63%) VBA
13 4 (0.50%) VB.NET
13 4 (0.50%) PL/SQL
14 3 (0.38%) VBScript
14 3 (0.38%) Shell Script
14 3 (0.38%) Korn
14 3 (0.38%) C-shell
Qualifications
1 83 (10.47%) Security Cleared
2 74 (9.33%) Degree
3 55 (6.94%) SC Cleared
4 52 (6.56%) ITIL Certification
5 41 (5.17%) Cisco Certification
6 26 (3.28%) CCNA
7 21 (2.65%) DV Cleared
8 20 (2.52%) Microsoft Certification
9 17 (2.14%) MCSE
10 14 (1.77%) CCNP
10 14 (1.77%) PMI Certification
11 12 (1.51%) PRINCE2 Certification
12 10 (1.26%) ITIL Foundation Certificate
13 9 (1.13%) MCSA
14 7 (0.88%) CCDP
14 7 (0.88%) PMP
14 7 (0.88%) VMware Certified Professional (VCP)
15 6 (0.76%) PRINCE2 Practitioner
16 5 (0.63%) JNCIA
16 5 (0.63%) JNCIS
Quality Assurance & Compliance
1 105 (13.24%) SLA
2 21 (2.65%) QA
3 9 (1.13%) COBIT
4 6 (0.76%) PCI DSS
5 5 (0.63%) ISO/IEC 27001
6 3 (0.38%) Sarbanes-Oxley
6 3 (0.38%) ISO/IEC 20000
7 2 (0.25%) JSP 440
7 2 (0.25%) Solvency II
7 2 (0.25%) Data Quality
8 1 (0.13%) FATCA
System Software
1 76 (9.58%) Active Directory
2 47 (5.93%) VMware Infrastructure
3 29 (3.66%) vSphere
4 14 (1.77%) Hyper-V
5 11 (1.39%) XenApp
6 7 (0.88%) ISA Server
6 7 (0.88%) VMware ESXi
7 6 (0.76%) BitLocker
8 5 (0.63%) vCloud
8 5 (0.63%) VMware ESX
8 5 (0.63%) Squid
8 5 (0.63%) XenDesktop
9 4 (0.50%) NFS
10 3 (0.38%) Snort
10 3 (0.38%) Veritas Cluster Server
11 2 (0.25%) XenServer
11 2 (0.25%) Microsoft App-V
11 2 (0.25%) Terminal Services
12 1 (0.13%) Samba
12 1 (0.13%) EMC RecoverPoint
Systems Management
1 23 (2.90%) SCCM
2 22 (2.77%) Puppet
3 21 (2.65%) SCOM
4 16 (2.02%) Opscode Chef
5 15 (1.89%) Control-M
6 10 (1.26%) SCOrch
7 8 (1.01%) ZABBIX
8 6 (0.76%) XenMobile
9 4 (0.50%) StatsD
9 4 (0.50%) Cisco CUCM
9 4 (0.50%) Graphite
10 3 (0.38%) Symantec Enterprise Vault
10 3 (0.38%) WhatsUp Gold
10 3 (0.38%) SolarWinds Orion
10 3 (0.38%) Cisco IPCC
11 2 (0.25%) Backup Exec
11 2 (0.25%) Nessus
11 2 (0.25%) Nagios
11 2 (0.25%) Tivoli
11 2 (0.25%) Tivoli Storage Manager
Vendors
1 151 (19.04%) Microsoft
2 87 (10.97%) Cisco
3 82 (10.34%) VMware
4 55 (6.94%) Oracle
5 52 (6.56%) SAP
6 48 (6.05%) Citrix
7 32 (4.04%) Remedy
8 30 (3.78%) HP
9 25 (3.15%) Juniper
10 21 (2.65%) Red Hat
11 18 (2.27%) IBM
12 14 (1.77%) CheckPoint
12 14 (1.77%) ServiceNow
13 13 (1.64%) BMC
14 12 (1.51%) F5
15 9 (1.13%) EMC
15 9 (1.13%) NetApp
16 8 (1.01%) Veritas
16 8 (1.01%) Dell
16 8 (1.01%) Sybase
London
Lorien Resourcing
Posted: 2 hours ago
London
Aston Carter
Posted: Yesterday
London
Opilio Recruitment
Rate: £28k - 30k per year
Posted: Yesterday
London
Real Staffing
Rate: £400 - £500 per day + competitive
Posted: Yesterday
City, London
LA International
Rate: £200 - £250 per day
Posted: Yesterday
London
Harris Global
Posted: Yesterday
West London
Careerwise UK Limited
Rate: £400 - £425 per day
Posted: Yesterday
City, London
Thebes IT
Posted: Yesterday
London
Hydrogen Group
Rate: £650.00 - £700.00 per day
Posted: 2 days ago
London
Streamline Connections
Rate: £600 - £750 per day
Posted: 2 days ago
City, London
First Point
Rate: £450 - £475 per day
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Rate: £600.00 - £700.00 per annum
Posted: 7 days ago
City, London
Hays IT - Uk Posting account
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Posted: 8 days ago
London
Professionals in Law
Rate: Competitive
Posted: 8 days ago
London
Lawrence Harvey
Rate: Negotiable
Posted: 14 days ago
City of London
Hays IT - Uk Posting account
Posted: 15 days ago