The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 127 122 148
Rank change year-on-year
-5 +26
Contract jobs citing Service Delivery 412 416 362
As % of all contract IT jobs located in London 1.75% 1.76% 1.49%
As % of the Processes & Methodologies category 2.21% 2.23% 1.90%
Number of daily rates quoted 274 267 225
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £576 £548
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 4 10 4
Average hourly rate £26.50 £19.00 £33.50
Average hourly rate % change year-on-year
+39.47% -43.28%
90% offered a hourly rate of more than £18.75 £15.80 £12.05
10% offered a hourly rate of more than £45.10 £32.25 £96.25
UK excluding London average hourly rate £15.00 £14.75 £19.13
% change year-on-year
+1.69% -22.87%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18669 18628 19067
As % of all contract IT jobs located in London 79.31% 78.98% 78.61%
Number of daily rates quoted 13338 13018 13239
Average daily rate £450 £448 £450
Average daily rate % change year-on-year
+0.55% -0.55%
90% offered a daily rate of more than £313 £300 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 217 226 262
Average hourly rate £21.75 £20.16 £28.00
Average hourly rate % change year-on-year
+7.88% -28.00%
90% offered a hourly rate of more than £13.00 £14.00 £15.00
10% offered a hourly rate of more than £77.00 £53.50 £52.40
UK excluding London average hourly rate £30.00 £26.50 £31.00
% change year-on-year
+13.20% -14.51%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 30 July 2015.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 30 July 2015.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 102 £425 +6.25% 32
Uxbridge +9 9 £213 -33.59% 1
Bromley - 4 £250 - 1
Croydon -15 3 £325 +85.71% 2
Chessington - 2 - -
Feltham - 2 £435 -
Kingston Upon Thames -4 1 - - 1
Docklands, London -5 1 £320 -46.66%
Canary Wharf - 1 £130 -
Stanmore - 1 £400 -
Teddington - 1 £250 -
West Drayton - 1 - -
Ilford - 1 £400 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 30 July 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 329 (41.86%) ITIL
2 209 (26.59%) Finance
3 180 (22.90%) Service Management
4 166 (21.12%) Project Management
5 140 (17.81%) Windows
6 135 (17.18%) Microsoft
7 98 (12.47%) SLA
8 94 (11.96%) Analytical Skills
9 93 (11.83%) Change Management
10 92 (11.70%) MS Excel
11 87 (11.07%) Degree
12 84 (10.69%) Agile Software Development
13 83 (10.56%) Management Information System
13 83 (10.56%) PRINCE2
13 83 (10.56%) SQL
14 81 (10.31%) MS Office
15 77 (9.80%) Data Centre
16 75 (9.54%) Cisco
17 71 (9.03%) SQL Server
18 70 (8.91%) VMware
19 64 (8.14%) ITSM
19 64 (8.14%) Active Directory
20 61 (7.76%) Stakeholder Management
20 61 (7.76%) Security Cleared
21 60 (7.63%) Linux
22 59 (7.51%) Banking
23 56 (7.12%) Java
24 55 (7.00%) ITIL Certification
25 54 (6.87%) .NET
26 51 (6.49%) Oracle

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 30 July 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 39 (4.96%) IIS
2 29 (3.69%) SharePoint
3 27 (3.44%) MS Exchange
4 19 (2.42%) OpenStack
5 17 (2.16%) Tomcat
6 13 (1.65%) Apache
6 13 (1.65%) Exchange Server 2010
7 10 (1.27%) Confluence
7 10 (1.27%) WebSphere
8 9 (1.15%) Lync
9 8 (1.02%) Exchange Server 2007
10 6 (0.76%) Eucalyptus
10 6 (0.76%) WebLogic
10 6 (0.76%) Exchange Server 2013
11 5 (0.64%) WebSphere Application Server
11 5 (0.64%) IBM Notes
12 4 (0.51%) CMS
12 4 (0.51%) Exchange Server 2003
12 4 (0.51%) Office Communications Server
13 3 (0.38%) Node.js
Applications
1 92 (11.70%) MS Excel
2 81 (10.31%) MS Office
3 22 (2.80%) MS Project
3 22 (2.80%) MS PowerPoint
4 18 (2.29%) MS Visio
5 4 (0.51%) Spreadsheet
6 1 (0.13%) SPSS
6 1 (0.13%) Acrobat
Business Applications
1 23 (2.93%) Remedy ITSM
2 9 (1.15%) SAP CO
2 9 (1.15%) SAP FI
2 9 (1.15%) SAP FI/CO
3 6 (0.76%) Dynamics AX
4 5 (0.64%) Agresso
5 4 (0.51%) thinkFolio
6 3 (0.38%) SAP BPC
6 3 (0.38%) assyst
6 3 (0.38%) Dynamics NAV
7 2 (0.25%) Dynamics CRM
7 2 (0.25%) SAP HR
7 2 (0.25%) Oracle ERP
7 2 (0.25%) Aareon QL
8 1 (0.13%) Northgate Housing
8 1 (0.13%) SAP ERP
8 1 (0.13%) SAP CRM
8 1 (0.13%) Global One
8 1 (0.13%) BusinessWorks
8 1 (0.13%) Oracle EBS
Cloud Services
1 27 (3.44%) Amazon AWS
2 19 (2.42%) Office 365
3 17 (2.16%) Microsoft Azure
4 13 (1.65%) IaaS
5 12 (1.53%) PaaS
6 8 (1.02%) SaaS
7 4 (0.51%) Cloud Computing
8 3 (0.38%) Google Apps
8 3 (0.38%) Yammer
9 2 (0.25%) SuccessFactors
10 1 (0.13%) SoftLayer
10 1 (0.13%) AWS CloudFormation
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Taleo
Communications & Networking
1 42 (5.34%) Firewall
2 36 (4.58%) WAN
2 36 (4.58%) SAN
3 35 (4.45%) LAN
4 31 (3.94%) TCP/IP
5 28 (3.56%) Internet
6 25 (3.18%) VPN
7 23 (2.93%) NAS
8 21 (2.67%) Network Security
9 20 (2.54%) DNS
10 18 (2.29%) MPLS
11 16 (2.04%) DHCP
12 15 (1.91%) LDAP
13 14 (1.78%) Cisco Nexus
14 13 (1.65%) SSL
15 12 (1.53%) Wireless
16 11 (1.40%) Cisco IOS
16 11 (1.40%) Extranet
17 10 (1.27%) SNMP
17 10 (1.27%) Intranet
Database & Business Intelligence
1 71 (9.03%) SQL Server
2 12 (1.53%) SQL Server Analysis Services
3 11 (1.40%) SQL Server Integration Services
3 11 (1.40%) MySQL
4 10 (1.27%) Data Warehouse
4 10 (1.27%) SQL Server Reporting Services
4 10 (1.27%) SQL Server 2012
5 9 (1.15%) SQL Server 2005
6 7 (0.89%) MongoDB
6 7 (0.89%) Relational Database
6 7 (0.89%) Big Data
7 6 (0.76%) Crystal Reports
7 6 (0.76%) RDBMS
8 5 (0.64%) BusinessObjects
8 5 (0.64%) Oracle Database
9 4 (0.51%) NoSQL
9 4 (0.51%) Microsoft Analysis Services
9 4 (0.51%) Spotfire
9 4 (0.51%) QlikView
9 4 (0.51%) MS Access
Development Applications
1 23 (2.93%) Git (software)
2 21 (2.67%) Subversion
3 17 (2.16%) JIRA
4 11 (1.40%) Jenkins
5 7 (0.89%) TeamCity
6 6 (0.76%) Visual Studio
7 5 (0.64%) Team Foundation Server
8 4 (0.51%) Toad
8 4 (0.51%) Introscope
9 3 (0.38%) Maven
9 3 (0.38%) SQL Server Management Studio (SSMS)
10 2 (0.25%) Hudson
11 1 (0.13%) MSBuild
11 1 (0.13%) Visual Studio Tools for Office
11 1 (0.13%) Oracle APEX
11 1 (0.13%) Selenium
11 1 (0.13%) FitNesse
11 1 (0.13%) NUnit
11 1 (0.13%) CruiseControl
11 1 (0.13%) HP UFT
General
1 209 (26.59%) Finance
2 59 (7.51%) Banking
3 32 (4.07%) Investment Banking
4 31 (3.94%) Retail
5 29 (3.69%) Legal
6 27 (3.44%) Telecoms
7 19 (2.42%) Law
8 13 (1.65%) Marketing
9 11 (1.40%) Billing
10 10 (1.27%) Pharmaceutical
11 9 (1.15%) Front Office
12 7 (0.89%) Publishing
13 6 (0.76%) Back Office
14 5 (0.64%) Advertising
14 5 (0.64%) Local Government
14 5 (0.64%) Spanish Language
14 5 (0.64%) French Language
15 4 (0.51%) Manufacturing
16 3 (0.38%) Financial Institution
16 3 (0.38%) Retail Banking
Job Titles
1 156 (19.85%) Service Manager
2 113 (14.38%) Analyst
3 101 (12.85%) Delivery Manager
4 89 (11.32%) Services Delivery Manager
5 70 (8.91%) Project Manager
6 50 (6.36%) Architect
7 41 (5.22%) Business Analyst
8 31 (3.94%) Consultant
9 27 (3.44%) Administrator
10 24 (3.05%) Developer
11 23 (2.93%) Service Analyst
11 23 (2.93%) IT Services Manager
12 21 (2.67%) Infrastructure Engineer
13 20 (2.54%) Transition Manager
14 19 (2.42%) Support Analyst
14 19 (2.42%) Network Engineer
14 19 (2.42%) Service Architect
15 18 (2.29%) Applications Manager
16 17 (2.16%) Business Manager
16 17 (2.16%) IT Services Delivery Manager
Libraries, Frameworks & Software Standards
1 54 (6.87%) .NET
2 26 (3.31%) Middleware
3 21 (2.67%) Web Services
4 16 (2.04%) XML
5 15 (1.91%) HTML
6 13 (1.65%) ASP.NET
7 9 (1.15%) .NET Framework
8 8 (1.02%) WCF
8 8 (1.02%) Entity Framework
9 7 (0.89%) SOAP
9 7 (0.89%) TIBCO EMS
9 7 (0.89%) Unity DI Container
10 6 (0.76%) Java EE
11 5 (0.64%) XSLT
11 5 (0.64%) REST
12 4 (0.51%) JSON
12 4 (0.51%) Velocity
12 4 (0.51%) J2EE
12 4 (0.51%) JSP
12 4 (0.51%) CSS
Miscellaneous
1 94 (11.96%) Analytical Skills
2 83 (10.56%) Management Information System
3 77 (9.80%) Data Centre
4 22 (2.80%) Computer Science
5 20 (2.54%) Hybrid Cloud
6 18 (2.29%) FMCG
7 14 (1.78%) NHS
8 13 (1.65%) Clustering
8 13 (1.65%) Statistics
8 13 (1.65%) Performance Metrics
9 12 (1.53%) Freedom of Information
10 11 (1.40%) PKI
11 8 (1.02%) Enterprise Software
12 7 (0.89%) RIA
13 6 (0.76%) Fat Client
13 6 (0.76%) User Experience
13 6 (0.76%) Enterprise Cloud
13 6 (0.76%) Mobile App
13 6 (0.76%) Fixed Income
13 6 (0.76%) Life Science
Operating Systems
1 140 (17.81%) Windows
2 60 (7.63%) Linux
3 49 (6.23%) UNIX
4 42 (5.34%) Windows Server 2008
5 24 (3.05%) Windows 7
6 19 (2.42%) Windows Server 2003
7 18 (2.29%) Solaris
8 16 (2.04%) Windows Server 2012
9 13 (1.65%) Red Hat Enterprise Linux
10 10 (1.27%) CentOS
11 8 (1.02%) Windows 8
12 6 (0.76%) Windows XP
12 6 (0.76%) Mac OS X
12 6 (0.76%) Android
13 5 (0.64%) Ubuntu
13 5 (0.64%) Apple iOS
14 2 (0.25%) Oracle Linux
14 2 (0.25%) Windows Mobile
14 2 (0.25%) Windows Vista
14 2 (0.25%) Mac OS X Server
Processes & Methodologies
1 329 (41.86%) ITIL
2 180 (22.90%) Service Management
3 166 (21.12%) Project Management
4 93 (11.83%) Change Management
5 84 (10.69%) Agile Software Development
6 83 (10.56%) PRINCE2
7 64 (8.14%) ITSM
8 61 (7.76%) Stakeholder Management
9 47 (5.98%) Problem Management
10 40 (5.09%) Performance Management
11 39 (4.96%) Continuous Improvement
12 37 (4.71%) Migration
12 37 (4.71%) Risk Management
13 36 (4.58%) CRM
14 35 (4.45%) Release Management
15 33 (4.20%) Incident Management
16 32 (4.07%) Business Analysis
17 31 (3.94%) Configuration Management
17 31 (3.94%) Change Control
18 30 (3.82%) Line Management
Programming Languages
1 83 (10.56%) SQL
2 56 (7.12%) Java
3 24 (3.05%) Perl
3 24 (3.05%) PHP
4 23 (2.93%) C#
5 21 (2.67%) Python
6 19 (2.42%) Ruby
7 14 (1.78%) PowerShell
8 10 (1.27%) VB
8 10 (1.27%) JavaScript
9 9 (1.15%) Bash Shell
10 7 (0.89%) C
11 6 (0.76%) Shell Script
12 5 (0.64%) R
12 5 (0.64%) T-SQL
13 4 (0.51%) PL/SQL
13 4 (0.51%) VB.NET
14 3 (0.38%) VBA
14 3 (0.38%) Korn
14 3 (0.38%) XMLA
Qualifications
1 87 (11.07%) Degree
2 61 (7.76%) Security Cleared
3 55 (7.00%) ITIL Certification
4 40 (5.09%) SC Cleared
5 38 (4.83%) Cisco Certification
6 20 (2.54%) CCNA
7 19 (2.42%) Microsoft Certification
8 16 (2.04%) MCSE
9 15 (1.91%) DV Cleared
10 13 (1.65%) CCNP
11 10 (1.27%) PMI Certification
12 8 (1.02%) PRINCE2 Certification
13 7 (0.89%) CCDP
13 7 (0.89%) MCSA
13 7 (0.89%) ITIL Foundation Certificate
14 6 (0.76%) APMP
14 6 (0.76%) PRINCE2 Practitioner
14 6 (0.76%) VMware Certified Professional (VCP)
15 5 (0.64%) JNCIA
15 5 (0.64%) JNCIS
Quality Assurance & Compliance
1 98 (12.47%) SLA
2 31 (3.94%) QA
3 9 (1.15%) COBIT
4 7 (0.89%) PCI DSS
5 5 (0.64%) ISO/IEC 27001
6 3 (0.38%) ISO/IEC 20000
7 2 (0.25%) Data Quality
8 1 (0.13%) EMIR
8 1 (0.13%) Dodd-Frank
8 1 (0.13%) Sarbanes-Oxley
8 1 (0.13%) ISO 14001
8 1 (0.13%) JSP 440
System Software
1 64 (8.14%) Active Directory
2 38 (4.83%) VMware Infrastructure
3 28 (3.56%) vSphere
4 12 (1.53%) vCloud
5 11 (1.40%) Hyper-V
6 10 (1.27%) XenApp
7 5 (0.64%) Squid
8 4 (0.51%) XenDesktop
8 4 (0.51%) NFS
9 3 (0.38%) Snort
9 3 (0.38%) VMware ESX
9 3 (0.38%) Veritas Cluster Server
9 3 (0.38%) VMware ESXi
10 2 (0.25%) Microsoft App-V
10 2 (0.25%) Terminal Services
11 1 (0.13%) Samba
11 1 (0.13%) Firmware
11 1 (0.13%) EMC RecoverPoint
11 1 (0.13%) VMware Server
11 1 (0.13%) XenServer
Systems Management
1 29 (3.69%) Puppet
2 24 (3.05%) Opscode Chef
3 19 (2.42%) SCOM
4 16 (2.04%) SCCM
5 15 (1.91%) ZABBIX
6 14 (1.78%) Control-M
7 10 (1.27%) SCOrch
8 6 (0.76%) Graphite
9 5 (0.64%) XenMobile
10 4 (0.51%) StatsD
10 4 (0.51%) Nagios
10 4 (0.51%) CA Wily
11 3 (0.38%) SolarWinds Orion
11 3 (0.38%) Tivoli
11 3 (0.38%) Kibana
11 3 (0.38%) Cisco CUCM
11 3 (0.38%) Symantec Enterprise Vault
12 2 (0.25%) Cisco UCCX
12 2 (0.25%) ITRS Geneos
12 2 (0.25%) Graylog
Vendors
1 135 (17.18%) Microsoft
2 75 (9.54%) Cisco
3 70 (8.91%) VMware
4 51 (6.49%) Oracle
5 50 (6.36%) SAP
6 45 (5.73%) Citrix
7 29 (3.69%) Remedy
8 27 (3.44%) HP
9 25 (3.18%) Juniper
10 23 (2.93%) Red Hat
11 21 (2.67%) IBM
12 14 (1.78%) BMC
12 14 (1.78%) ServiceNow
13 13 (1.65%) F5
14 12 (1.53%) CheckPoint
14 12 (1.53%) TIBCO
14 12 (1.53%) Perforce
15 10 (1.27%) New Relic
15 10 (1.27%) AppDynamics
16 9 (1.15%) Sun
London
Timothy James Consulting Ltd
Rate: Market related
Posted: 6 hours ago
London
TEKsystems
Rate: £375 - £395 per day
Posted: 7 hours ago
London
Capita - ITIN
Posted: 15 hours ago
London
Capita - ITIN
Rate: £289.25 per day
Posted: 20 hours ago
London
First Point
Rate: £500 - £600 per day
Posted: Yesterday
City, London
HAYS INFORMATION TECHNOLOGY
Posted: Yesterday
City, London
Thebes IT
Posted: 2 days ago
City, London
TEKsystems
Rate: Market Rates
Posted: 2 days ago
London
Computer People
Rate: £280.00 - £310.00 per day
Posted: 2 days ago
London
Execellence
Rate: From £90,000 to £120,000 per annum + Bens, This is a Fixed Term Contra
Posted: 2 days ago
London
Computer People
Rate: £280.00 - £300 per day
Posted: 3 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £401 per day
Posted: 6 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Posted: 6 days ago
Uxbridge
Hays IT - Uk Posting account
Rate: £35 per hour
Posted: 7 days ago
London
Hays IT - Uk Posting account
Rate: £400.00 - £430.00 per annum
Posted: 9 days ago
London
Capita - ITIN
Rate: £400.00 - £500.00 per day
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Rate: £600.00 - £700.00 per annum
Posted: 10 days ago
West London
WEX Europe Ltd
Rate: Competitive
Posted: 21 days ago
City of London
Hays IT - Uk Posting account
Rate: £170.00 - £200 per day
Posted: 21 days ago
Bromley
Hays IT - Uk Posting account
Rate: £200.00 - £230.00 per annum
Posted: 24 days ago