The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 86 111 121
Rank change year-on-year
+25 +10
Contract jobs citing Service Delivery 522 465 374
As % of all contract IT jobs located in London 2.29% 1.95% 1.79%
As % of the Processes & Methodologies category 2.96% 2.52% 2.35%
Number of daily rates quoted 355 275 226
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£420 £400 £400
Average daily rate % change year-on-year
+5.00% +0.12%
90% offered a daily rate of more than £243 £263 £216
10% offered a daily rate of more than £625 £575 £600
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 10 13 9
Average hourly rate £19.00 £22.00 £21.50
Average hourly rate % change year-on-year
-13.63% +2.32%
90% offered a hourly rate of more than £15.46 £12.43 £9.80
10% offered a hourly rate of more than £30.25 £125.00 £44.09
UK excluding London average hourly rate £14.00 £17.15 £19.00
% change year-on-year
-18.36% -9.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17625 18479 15938
As % of all contract IT jobs located in London 77.45% 77.65% 76.23%
Number of daily rates quoted 12904 12836 10936
Average daily rate £450 £450 £445
Average daily rate % change year-on-year
- +1.12%
90% offered a daily rate of more than £310 £300 £300
10% offered a daily rate of more than £605 £600 £600
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 202 232 316
Average hourly rate £20.00 £23.63 £25.00
Average hourly rate % change year-on-year
-15.36% -5.48%
90% offered a hourly rate of more than £11.00 £13.20 £13.50
10% offered a hourly rate of more than £52.50 £76.50 £50.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 24 December 2014.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 24 December 2014.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 114 £420 +5.00% 33
Croydon +9 10 £400 +14.28% 1
Chessington +3 3 £150 -
Uxbridge 0 3 £400 -4.19% 2
Kingston Upon Thames -11 3 - - 1
Hammersmith - 2 - -
Canary Wharf +5 1 - -
Bromley +4 1 - - 1
Hounslow 0 1 - -
Westminster - 1 £350 - 1
Mayfair - - - -
Wembley - - - -
Paddington - - - -
Southwark - - - -
Docklands, London - - - -
Beckenham - - - -
Feltham - - - -
Harrow - - - -
Stanmore - - - -
Surbiton - - - -
Twickenham - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 24 December 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 427 (43.53%) ITIL
2 215 (21.92%) Service Management
3 214 (21.81%) Finance
4 193 (19.67%) Windows
5 160 (16.31%) Project Management
6 149 (15.19%) Analytical Skills
7 146 (14.88%) Microsoft
8 145 (14.78%) Agile Software Development
9 118 (12.03%) Security Cleared
10 116 (11.82%) SLA
11 102 (10.40%) Degree
12 98 (9.99%) Active Directory
13 91 (9.28%) MS Excel
14 89 (9.07%) MS Office
15 88 (8.97%) Change Management
16 84 (8.56%) Linux
17 83 (8.46%) SQL
18 80 (8.15%) PRINCE2
19 79 (8.05%) Java
20 78 (7.95%) Oracle
21 74 (7.54%) Cisco
22 72 (7.34%) Stakeholder Management
23 71 (7.24%) Banking
24 67 (6.83%) SQL Server
24 67 (6.83%) ITSM
25 63 (6.42%) Management Information System
25 63 (6.42%) VMware
26 62 (6.32%) UNIX
27 60 (6.12%) ITIL Certification
28 59 (6.01%) Migration

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 24 December 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 38 (3.87%) SharePoint
2 26 (2.65%) OpenStack
3 25 (2.55%) MS Exchange
3 25 (2.55%) Apache
4 16 (1.63%) Exchange Server 2010
5 14 (1.43%) IIS
6 13 (1.33%) Lync
7 9 (0.92%) WebSphere
7 9 (0.92%) SAS
8 8 (0.82%) Tomcat
9 7 (0.71%) Blackberry Enterprise Server
10 6 (0.61%) Exchange Server 2003
11 5 (0.51%) Oracle BPEL
11 5 (0.51%) SharePoint 2013
11 5 (0.51%) WebSphere Process Server
11 5 (0.51%) IBM Notes
12 4 (0.41%) NetWeaver
12 4 (0.41%) Documentum
13 3 (0.31%) BizTalk Server
13 3 (0.31%) Lotus Domino
Applications
1 91 (9.28%) MS Excel
2 89 (9.07%) MS Office
3 57 (5.81%) MS Visio
4 39 (3.98%) MS PowerPoint
5 36 (3.67%) MS Project
6 3 (0.31%) Acrobat
6 3 (0.31%) AutoCAD
7 2 (0.20%) Adobe Illustrator
8 1 (0.10%) InDesign
8 1 (0.10%) Photoshop
Business Applications
1 35 (3.57%) Remedy ITSM
2 17 (1.73%) Oracle EBS
3 8 (0.82%) BusinessWorks
3 8 (0.82%) SAP GRC
4 4 (0.41%) Oracle EBS R12
4 4 (0.41%) SAP Oil and Gas
4 4 (0.41%) Oracle ERP
4 4 (0.41%) ION MarketView
4 4 (0.41%) Oracle Retail
5 3 (0.31%) Dynamics CRM
6 2 (0.20%) Google Analytics
6 2 (0.20%) Oracle Payroll
6 2 (0.20%) Summit
6 2 (0.20%) SAP HR
6 2 (0.20%) SAP APO
6 2 (0.20%) Markit EDM
7 1 (0.10%) Oracle iProcurement
7 1 (0.10%) SAP MII
7 1 (0.10%) Oracle BPM
7 1 (0.10%) Agresso
Cloud Services
1 18 (1.83%) SaaS
2 14 (1.43%) PaaS
3 12 (1.22%) Office 365
4 10 (1.02%) IaaS
5 8 (0.82%) Microsoft Azure
6 5 (0.51%) Google Apps
7 3 (0.31%) Amazon AWS
7 3 (0.31%) Cloud Computing
7 3 (0.31%) IBM SmartCloud
7 3 (0.31%) GitHub
8 2 (0.20%) Amazon EC2
9 1 (0.10%) Amazon S3
9 1 (0.10%) Force.com
9 1 (0.10%) Taleo
Communications & Networking
1 54 (5.50%) Firewall
2 45 (4.59%) WAN
3 39 (3.98%) Internet
4 38 (3.87%) DNS
4 38 (3.87%) HTTP
5 37 (3.77%) LAN
6 35 (3.57%) TCP/IP
7 33 (3.36%) SAN
8 26 (2.65%) VPN
8 26 (2.65%) DHCP
9 25 (2.55%) SSL
10 22 (2.24%) BGP
11 20 (2.04%) MPLS
11 20 (2.04%) Cisco ASA
12 19 (1.94%) OSPF
13 18 (1.83%) VoIP
14 14 (1.43%) Unified Communications
15 12 (1.22%) VLAN
15 12 (1.22%) Network Security
16 11 (1.12%) LDAP
Database & Business Intelligence
1 67 (6.83%) SQL Server
2 23 (2.34%) MongoDB
3 22 (2.24%) Apache Cassandra
3 22 (2.24%) NoSQL
4 20 (2.04%) Data Mining
5 17 (1.73%) Oracle Database
6 12 (1.22%) MySQL
6 12 (1.22%) Oracle Database 11g
7 10 (1.02%) SQL Server 2008
8 8 (0.82%) Base SAS
8 8 (0.82%) SAS Data Integration Studio
9 7 (0.71%) Oracle Database 10g
9 7 (0.71%) SAP BW
10 6 (0.61%) MS Access
10 6 (0.61%) Data Warehouse
10 6 (0.61%) DB2
10 6 (0.61%) Oracle Reports
10 6 (0.61%) SQL Server 2012
11 5 (0.51%) SAS Enterprise Guide
12 4 (0.41%) Hadoop
Development Applications
1 29 (2.96%) Git (software)
2 22 (2.24%) Jenkins
3 21 (2.14%) Visual Studio
4 20 (2.04%) Maven
5 8 (0.82%) Subversion
6 7 (0.71%) Team Foundation Server
7 5 (0.51%) Toad
7 5 (0.51%) MSI
8 3 (0.31%) Cucumber
9 2 (0.20%) ClearCase
9 2 (0.20%) ClearQuest
9 2 (0.20%) JIRA
10 1 (0.10%) FitNesse
10 1 (0.10%) TeamCity
10 1 (0.10%) RSpec
10 1 (0.10%) TestDirector
10 1 (0.10%) Introscope
10 1 (0.10%) NUnit
10 1 (0.10%) CruiseControl
10 1 (0.10%) Wise Package Studio
General
1 214 (21.81%) Finance
2 71 (7.24%) Banking
3 50 (5.10%) Telecoms
4 42 (4.28%) Legal
5 40 (4.08%) Retail
6 32 (3.26%) Investment Banking
7 28 (2.85%) Law
8 18 (1.83%) Financial Institution
8 18 (1.83%) Front Office
9 17 (1.73%) Back Office
10 15 (1.53%) Marketing
11 13 (1.33%) Retail Banking
12 12 (1.22%) Publishing
13 11 (1.12%) Manufacturing
14 9 (0.92%) Games
15 7 (0.71%) Advertising
15 7 (0.71%) Billing
15 7 (0.71%) Local Government
16 6 (0.61%) International Banking
17 5 (0.51%) German Language
Job Titles
1 185 (18.86%) Analyst
2 137 (13.97%) Service Manager
3 88 (8.97%) Delivery Manager
4 76 (7.75%) Services Delivery Manager
5 75 (7.65%) Consultant
6 68 (6.93%) Architect
7 64 (6.52%) Project Manager
8 55 (5.61%) Business Analyst
9 54 (5.50%) Service Analyst
10 34 (3.47%) Transition Manager
11 33 (3.36%) Support Analyst
12 27 (2.75%) Applications Support
13 26 (2.65%) DevOps Engineer
14 24 (2.45%) Senior DevOps Engineer
14 24 (2.45%) Services Director
15 22 (2.24%) Senior Analyst
15 22 (2.24%) Service Transition Manager
16 21 (2.14%) Administrator
16 21 (2.14%) Infrastructure Manager
17 20 (2.04%) Developer
Libraries, Frameworks & Software Standards
1 49 (4.99%) .NET
2 37 (3.77%) Web Services
3 29 (2.96%) XML
4 22 (2.24%) .NET Framework
5 21 (2.14%) REST
6 17 (1.73%) Oracle Fusion
7 16 (1.63%) JSON
8 11 (1.12%) Application Packaging
9 10 (1.02%) HTML
9 10 (1.02%) Middleware
10 7 (0.71%) HTML5
11 6 (0.61%) BAPI
11 6 (0.61%) ADO.NET
11 6 (0.61%) Java EE
11 6 (0.61%) SOAP
12 5 (0.51%) CSS
12 5 (0.51%) Spring
13 4 (0.41%) J2EE
14 3 (0.31%) Ajax
14 3 (0.31%) WebSphere MQ
Miscellaneous
1 149 (15.19%) Analytical Skills
2 63 (6.42%) Management Information System
3 56 (5.71%) Computer Science
4 52 (5.30%) Open Source
5 23 (2.34%) Blackberry
6 20 (2.04%) NHS
7 19 (1.94%) User Experience
8 17 (1.73%) Clustering
8 17 (1.73%) Data Protection Act
9 15 (1.53%) CMDB
10 13 (1.33%) Visualisation
11 12 (1.22%) CESG
12 10 (1.02%) Video Conferencing
12 10 (1.02%) Enterprise Software
13 9 (0.92%) Mathematics
14 8 (0.82%) Hedge funds
14 8 (0.82%) CESG CLAS
14 8 (0.82%) Statistics
14 8 (0.82%) GIS
15 7 (0.71%) PMI
Operating Systems
1 193 (19.67%) Windows
2 84 (8.56%) Linux
3 62 (6.32%) UNIX
4 54 (5.50%) Windows 7
5 46 (4.69%) Windows Server 2008
6 31 (3.16%) Windows XP
7 27 (2.75%) CentOS
8 23 (2.34%) Ubuntu
9 22 (2.24%) Windows Server 2003
10 13 (1.33%) Windows Server 2012
11 9 (0.92%) Windows Vista
11 9 (0.92%) Solaris
12 8 (0.82%) Red Hat Enterprise Linux
13 7 (0.71%) Apple iOS
13 7 (0.71%) Android
14 6 (0.61%) Windows 8
15 5 (0.51%) Mac OS
15 5 (0.51%) Mac OS X
16 4 (0.41%) Windows 2000
17 3 (0.31%) Windows Mobile
Processes & Methodologies
1 427 (43.53%) ITIL
2 215 (21.92%) Service Management
3 160 (16.31%) Project Management
4 145 (14.78%) Agile Software Development
5 88 (8.97%) Change Management
6 80 (8.15%) PRINCE2
7 72 (7.34%) Stakeholder Management
8 67 (6.83%) ITSM
9 59 (6.01%) Migration
10 57 (5.81%) Incident Management
10 57 (5.81%) Continuous Improvement
11 47 (4.79%) Configuration Management
12 46 (4.69%) ITIL V3
13 41 (4.18%) Risk Management
14 40 (4.08%) Disaster Recovery
14 40 (4.08%) Problem Management
15 38 (3.87%) Performance Management
15 38 (3.87%) DevOps
16 35 (3.57%) Business Analysis
17 34 (3.47%) Load Balancing
Programming Languages
1 83 (8.46%) SQL
2 79 (8.05%) Java
3 38 (3.87%) Python
4 34 (3.47%) C#
5 24 (2.45%) Perl
6 22 (2.24%) JavaScript
7 21 (2.14%) Ruby
8 20 (2.04%) PowerShell
8 20 (2.04%) PHP
9 16 (1.63%) PL/SQL
10 13 (1.33%) VBScript
11 10 (1.02%) C
12 9 (0.92%) Shell Script
13 7 (0.71%) Bash Shell
14 6 (0.61%) VB
15 5 (0.51%) VB.NET
15 5 (0.51%) VBA
16 3 (0.31%) Scala
17 1 (0.10%) R
17 1 (0.10%) ABAP
Qualifications
1 118 (12.03%) Security Cleared
2 102 (10.40%) Degree
3 60 (6.12%) ITIL Certification
4 59 (6.01%) SC Cleared
5 37 (3.77%) Cisco Certification
6 27 (2.75%) DV Cleared
7 26 (2.65%) ITIL Foundation Certificate
8 20 (2.04%) CCNP
8 20 (2.04%) CCNA
9 14 (1.43%) PMI Certification
10 13 (1.33%) PRINCE2 Certification
10 13 (1.33%) PRINCE2 Practitioner
11 12 (1.22%) CCIE
11 12 (1.22%) CCDP
11 12 (1.22%) ISEB
12 11 (1.12%) CISSP
13 10 (1.02%) Microsoft Certification
14 7 (0.71%) PMP
15 6 (0.61%) MCSE
16 5 (0.51%) CCDA
Quality Assurance & Compliance
1 116 (11.82%) SLA
2 14 (1.43%) COBIT
3 13 (1.33%) QA
4 7 (0.71%) Sarbanes-Oxley
5 6 (0.61%) ISO/IEC 27001
5 6 (0.61%) GPG13
6 2 (0.20%) ISO 9000
6 2 (0.20%) ISO 9001
7 1 (0.10%) GxP
7 1 (0.10%) ISO 14001
7 1 (0.10%) GAMP
7 1 (0.10%) Basel III
7 1 (0.10%) EMIR
7 1 (0.10%) Dodd-Frank
7 1 (0.10%) COREP
7 1 (0.10%) FINREP
System Software
1 98 (9.99%) Active Directory
2 44 (4.49%) VMware Infrastructure
3 25 (2.55%) vCloud
4 22 (2.24%) Hyper-V
5 15 (1.53%) vSphere
6 10 (1.02%) Microsoft App-V
7 9 (0.92%) XenDesktop
8 7 (0.71%) XenApp
9 5 (0.51%) Terminal Services
10 4 (0.41%) VMware ESX
10 4 (0.41%) XenServer
10 4 (0.41%) Terminal Server
11 3 (0.31%) VMware Workstation
11 3 (0.31%) NFS
12 2 (0.20%) Firmware
13 1 (0.10%) MetaFrame
13 1 (0.10%) Samba
13 1 (0.10%) Microsoft Virtual Server
13 1 (0.10%) VMware Server
13 1 (0.10%) VMware ESXi
Systems Management
1 42 (4.28%) Puppet
2 37 (3.77%) Opscode Chef
3 28 (2.85%) SCOM
4 26 (2.65%) SCCM
5 25 (2.55%) ZABBIX
6 20 (2.04%) Nagios
7 19 (1.94%) Zenoss
7 19 (1.94%) Graphite
8 18 (1.83%) Kibana
8 18 (1.83%) Graylog2
9 13 (1.33%) SCOrch
10 7 (0.71%) SCDPM
10 7 (0.71%) Control-M
10 7 (0.71%) SCVMM
10 7 (0.71%) Tivoli
11 6 (0.61%) Norton AntiVirus
12 4 (0.41%) NetBackup
12 4 (0.41%) Backup Exec
12 4 (0.41%) Tivoli Monitoring
12 4 (0.41%) ZENworks
Vendors
1 146 (14.88%) Microsoft
2 78 (7.95%) Oracle
3 74 (7.54%) Cisco
4 63 (6.42%) VMware
5 42 (4.28%) Remedy
5 42 (4.28%) SAP
6 40 (4.08%) HP
7 38 (3.87%) BMC
8 23 (2.34%) Citrix
8 23 (2.34%) Perforce
9 21 (2.14%) Splunk
10 20 (2.04%) McAfee
10 20 (2.04%) Salesforce.com
10 20 (2.04%) Juniper
11 17 (1.73%) F5
12 14 (1.43%) Symantec
13 13 (1.33%) CheckPoint
14 11 (1.12%) Bloomberg
15 10 (1.02%) Red Hat
15 10 (1.02%) IBM
City, London
Red10
Rate: £500 - £550 per day
Posted: Yesterday
Central London / West End
@ITS
Rate: From £120 to £140 per day
Posted: 2 days ago
London
CPS Group UK
Rate: £180 - £200 per day
Posted: 3 days ago
City, London
Experis Ltd
Rate: £30000 - £36000 per annum + excellent benefits
Posted: 3 days ago
London
Advanced Resource Managers
Rate: Negotiable
Posted: 3 days ago
Central London / West End
@ITS
Rate: From £375 to £400 per day
Posted: 4 days ago
South East London
FT Select
Rate: From £375 to £400 per day
Posted: 7 days ago
London
Interquest - Sand Resources
Rate: £325 - £375 per annum
Posted: 8 days ago
Uxbridge, Middlesex
Allied Worldwide
Posted: 9 days ago
City of London
DP Connect
Rate: £450 - £500 per day
Posted: 17 days ago
London
Real Staffing
Rate: £300 - £350 per day
Posted: 23 days ago
City of London
Hays IT - Uk Posting account
Rate: £370.00 - £450.00 per annum
Posted: 25 days ago
City of London
Claremont Consulting Limited
Rate: £300 - £350 per day
Posted: 25 days ago