The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 143 135 118
Rank change year-on-year
-8 -17
Contract jobs citing Service Delivery 404 421 447
As % of all contract IT jobs located in London 1.78% 1.78% 1.84%
As % of the Processes & Methodologies category 2.07% 2.16% 2.26%
Number of daily rates quoted 298 264 284
Median daily rate £500 £400 £400
Median daily rate % change year-on-year
+25.00% -
90% offered a daily rate of more than £300 £236 £261
10% offered a daily rate of more than £600 £600 £572
UK excluding London median daily rate £375 £400 £380
% change year-on-year
-6.25% +5.26%
Number of hourly rates quoted 6 5 14
Median hourly rate £12.50 £27.50 £20.58
Median hourly rate % change year-on-year
-54.54% +33.62%
UK excluding London median hourly rate £21.75 £17.50 £14.88
% change year-on-year
+24.28% +17.64%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19477 19478 19794
As % of all contract IT jobs located in London 85.78% 82.37% 81.48%
Number of daily rates quoted 13973 13893 13777
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £313 £300
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 170 217 237
Median hourly rate £23.50 £22.50 £21.50
Median hourly rate % change year-on-year
+4.44% +4.65%
90% offered a hourly rate of more than £12.50 £13.17 £13.46
10% offered a hourly rate of more than £55.00 £60.00 £45.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Delivery
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 27 August 2016.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +7 58 £475 +18.75% 23
Westminster - 5 - -
Docklands, London +14 3 £600 +71.42%
Bromley 0 3 £475 +90.00%
Feltham -1 3 £362 -16.83%
Southwark - 3 £500 -
Croydon -10 2 £460 +53.33% 3
Canary Wharf +3 1 - -
Kingston Upon Thames -1 1 - - 1
Ealing - 1 - -
Greenwich - 1 £140 -
Paddington - 1 - -
Brentford - 1 £525 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 27 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 327 (39.40%) ITIL
2 232 (27.95%) Finance
3 191 (23.01%) Project Management
4 161 (19.40%) Service Management
5 156 (18.80%) Agile Software Development
6 137 (16.51%) Windows
7 129 (15.54%) Microsoft
8 111 (13.37%) Security Cleared
9 109 (13.13%) Linux
9 109 (13.13%) ITIL V3
10 92 (11.08%) SLA
10 92 (11.08%) Service Design
11 90 (10.84%) MS Excel
12 87 (10.48%) PRINCE2
13 85 (10.24%) Management Information System
14 84 (10.12%) DevOps
15 83 (10.00%) Analytical Skills
16 79 (9.52%) Change Management
17 75 (9.04%) Puppet
18 72 (8.67%) SC Cleared
19 71 (8.55%) SQL
20 70 (8.43%) Release Management
21 69 (8.31%) Oracle
21 69 (8.31%) Stakeholder Management
22 68 (8.19%) Java
22 68 (8.19%) Problem Management
23 65 (7.83%) MS Office
23 65 (7.83%) Degree
24 61 (7.35%) Unix
25 57 (6.87%) ITSM

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (4.94%) SharePoint
2 17 (2.05%) MS Exchange
3 16 (1.93%) Apache
3 16 (1.93%) Confluence
3 16 (1.93%) IIS
4 13 (1.57%) OpenStack
5 11 (1.33%) Exchange Server 2010
6 10 (1.20%) CMS
6 10 (1.20%) Skype for Business
6 10 (1.20%) Tomcat
7 8 (0.96%) WebSphere
8 7 (0.84%) JBoss
9 6 (0.72%) WebLogic
10 4 (0.48%) Elasticsearch
11 3 (0.36%) Exchange Server 2013
11 3 (0.36%) WebSphere Application Server
12 2 (0.24%) IBM Notes
12 2 (0.24%) Joomla!
12 2 (0.24%) SAS
12 2 (0.24%) WebSphere Process Server
Applications
1 90 (10.84%) MS Excel
2 65 (7.83%) MS Office
3 32 (3.86%) MS PowerPoint
4 17 (2.05%) MS Project
5 14 (1.69%) MS Visio
6 7 (0.84%) Spreadsheet
7 1 (0.12%) Adobe After Effects
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) Photoshop
7 1 (0.12%) S-PLUS
Business Applications
1 9 (1.08%) Dynamics CRM
2 6 (0.72%) Remedy ITSM
3 5 (0.60%) Oracle Financials
3 5 (0.60%) Oracle Retail
3 5 (0.60%) SAP MM
4 4 (0.48%) OpenText VIM for SAP
4 4 (0.48%) PeopleSoft Financials
5 2 (0.24%) Documaker
5 2 (0.24%) LatentZero
5 2 (0.24%) Minerva
5 2 (0.24%) SAP BPC
5 2 (0.24%) SAP FI-GL
5 2 (0.24%) Unit4 Business World
6 1 (0.12%) Dynamics AX
6 1 (0.12%) HFM
6 1 (0.12%) Movex
6 1 (0.12%) Oracle General Ledger
6 1 (0.12%) SAP ERP
6 1 (0.12%) SAP Oil and Gas
6 1 (0.12%) SAP SRM
Cloud Services
1 55 (6.63%) Amazon AWS
2 41 (4.94%) Office 365
3 36 (4.34%) Microsoft Azure
4 15 (1.81%) IaaS
5 11 (1.33%) PaaS
5 11 (1.33%) SaaS
6 10 (1.20%) Google Apps
7 7 (0.84%) Azure Active Directory
7 7 (0.84%) Cloud Computing
8 2 (0.24%) Boomi
8 2 (0.24%) Force.com
8 2 (0.24%) GitHub
8 2 (0.24%) Taleo
9 1 (0.12%) Amazon S3
9 1 (0.12%) Bluemix
9 1 (0.12%) Heroku
9 1 (0.12%) IBM Cloud
9 1 (0.12%) Yammer
Communications & Networking
1 30 (3.61%) Firewall
2 24 (2.89%) TCP/IP
3 23 (2.77%) DNS
4 22 (2.65%) Internet
5 21 (2.53%) WAN
6 19 (2.29%) LAN
7 16 (1.93%) SSL
8 12 (1.45%) Intranet
8 12 (1.45%) Network Security
9 11 (1.33%) DHCP
9 11 (1.33%) SAN
10 9 (1.08%) VPN
10 9 (1.08%) Wireless
11 8 (0.96%) NetScaler
12 7 (0.84%) BIG-IP
13 6 (0.72%) Cisco ASA
13 6 (0.72%) F5 BIG-IP LTM
13 6 (0.72%) VoIP
13 6 (0.72%) Wireshark
14 5 (0.60%) HTTP
Database & Business Intelligence
1 51 (6.14%) SQL Server
2 50 (6.02%) MongoDB
3 47 (5.66%) PostgreSQL
4 14 (1.69%) Oracle Database
5 12 (1.45%) Data Warehouse
6 11 (1.33%) DB2
7 9 (1.08%) Big Data
7 9 (1.08%) MySQL
8 8 (0.96%) Hadoop
8 8 (0.96%) Relational Database
9 7 (0.84%) BusinessObjects
9 7 (0.84%) RDBMS
10 6 (0.72%) SQL Server Reporting Services
11 5 (0.60%) NoSQL
11 5 (0.60%) Oracle Reports
11 5 (0.60%) Power BI
11 5 (0.60%) QlikView
11 5 (0.60%) SAP BW
11 5 (0.60%) SQL Server Integration Services
12 4 (0.48%) SQL Server 2008
Development Applications
1 24 (2.89%) JIRA
2 19 (2.29%) Git (software)
3 18 (2.17%) Jenkins
4 6 (0.72%) Visual Studio
5 5 (0.60%) InstallShield
5 5 (0.60%) JUnit
5 5 (0.60%) MSI
5 5 (0.60%) WinDbg
6 4 (0.48%) Maven
6 4 (0.48%) Subversion
6 4 (0.48%) Team Foundation Server
7 3 (0.36%) Ant
7 3 (0.36%) Selenium
7 3 (0.36%) TeamCity
8 2 (0.24%) ClearCase
8 2 (0.24%) ClearQuest
8 2 (0.24%) Cucumber
8 2 (0.24%) GCC
8 2 (0.24%) Talend Open Studio
9 1 (0.12%) Cobertura
General
1 232 (27.95%) Finance
2 57 (6.87%) Banking
3 43 (5.18%) Legal
4 41 (4.94%) Financial Institution
5 37 (4.46%) Telecoms
6 22 (2.65%) Retail
7 19 (2.29%) Marketing
8 14 (1.69%) Law
9 13 (1.57%) Investment Banking
10 9 (1.08%) Front Office
11 8 (0.96%) French Language
11 8 (0.96%) Spanish Language
12 7 (0.84%) Back Office
13 5 (0.60%) Advertising
13 5 (0.60%) Italian Language
13 5 (0.60%) Local Government
14 4 (0.48%) Billing
15 3 (0.36%) General Ledger
15 3 (0.36%) Portuguese Language
15 3 (0.36%) Publishing
Job Titles
1 125 (15.06%) Service Manager
2 110 (13.25%) Delivery Manager
3 109 (13.13%) Analyst
4 91 (10.96%) Services Delivery Manager
5 73 (8.80%) Project Manager
6 66 (7.95%) Architect
7 46 (5.54%) Consultant
8 44 (5.30%) DevOps Engineer
9 37 (4.46%) Linux Engineer
10 35 (4.22%) IT Manager
11 31 (3.73%) Service Architect
12 29 (3.49%) ITIL Manager
13 25 (3.01%) Service Analyst
14 24 (2.89%) Business Analyst
14 24 (2.89%) ITIL Service Manager
14 24 (2.89%) Systems Engineer
15 23 (2.77%) Developer
16 22 (2.65%) Senior Manager
17 21 (2.53%) Administrator
17 21 (2.53%) IT Services Manager
Libraries, Frameworks & Software Standards
1 46 (5.54%) Web Services
2 30 (3.61%) Middleware
3 26 (3.13%) .NET
4 22 (2.65%) RESTful
5 20 (2.41%) XML
6 18 (2.17%) HTML
7 12 (1.45%) SOAP
8 11 (1.33%) CSS
8 11 (1.33%) jQuery
9 10 (1.20%) ASP.NET
10 9 (1.08%) REST
11 7 (0.84%) WCF
12 6 (0.72%) Java EE
13 5 (0.60%) FIX Protocol
14 4 (0.48%) ELK Stack
14 4 (0.48%) HTML5
14 4 (0.48%) Oracle Fusion
14 4 (0.48%) XSLT
15 3 (0.36%) Hibernate
15 3 (0.36%) LAMP
Miscellaneous
1 85 (10.24%) Management Information System
2 83 (10.00%) Analytical Skills
3 55 (6.63%) Data Centre
4 23 (2.77%) Clustering
4 23 (2.77%) Mobile App
5 20 (2.41%) Hedge funds
6 18 (2.17%) User Experience
7 17 (2.05%) Performance Metrics
8 14 (1.69%) PKI
9 13 (1.57%) Data Protection Act
9 13 (1.57%) Fat Client
9 13 (1.57%) Thin Client
10 12 (1.45%) NHS
10 12 (1.45%) Video Conferencing
10 12 (1.45%) Virtual Team
11 10 (1.20%) Computer Science
12 9 (1.08%) Enterprise Software
13 8 (0.96%) CMDB
13 8 (0.96%) Freedom of Information
14 6 (0.72%) Statistics
Operating Systems
1 137 (16.51%) Windows
2 109 (13.13%) Linux
3 61 (7.35%) Unix
4 47 (5.66%) Windows Server
5 28 (3.37%) Red Hat Enterprise Linux
6 27 (3.25%) Windows Server 2012
7 20 (2.41%) CentOS
7 20 (2.41%) Windows 7
8 19 (2.29%) Windows Server 2008
9 13 (1.57%) Ubuntu
9 13 (1.57%) Windows Mobile
9 13 (1.57%) Windows Server 2003
10 12 (1.45%) Oracle Linux
11 9 (1.08%) Solaris
11 9 (1.08%) Windows 8
12 8 (0.96%) Windows XP
13 7 (0.84%) Windows 10
14 5 (0.60%) Mac OS X
15 4 (0.48%) Debian
15 4 (0.48%) Windows 2000
Processes & Methodologies
1 327 (39.40%) ITIL
2 191 (23.01%) Project Management
3 161 (19.40%) Service Management
4 156 (18.80%) Agile Software Development
5 109 (13.13%) ITIL V3
6 92 (11.08%) Service Design
7 87 (10.48%) PRINCE2
8 84 (10.12%) DevOps
9 79 (9.52%) Change Management
10 70 (8.43%) Release Management
11 69 (8.31%) Stakeholder Management
12 68 (8.19%) Problem Management
13 57 (6.87%) ITSM
14 48 (5.78%) Continuous Improvement
14 48 (5.78%) Risk Management
15 41 (4.94%) Disaster Recovery
15 41 (4.94%) Migration
16 39 (4.70%) Incident Management
17 38 (4.58%) Configuration Management
18 36 (4.34%) Mentoring
Programming Languages
1 71 (8.55%) SQL
2 68 (8.19%) Java
3 46 (5.54%) Python
4 38 (4.58%) Ruby
5 32 (3.86%) Bash Shell
6 29 (3.49%) PowerShell
7 18 (2.17%) C
7 18 (2.17%) C#
8 16 (1.93%) Perl
9 13 (1.57%) T-SQL
10 12 (1.45%) JavaScript
11 10 (1.20%) PHP
11 10 (1.20%) Shell Script
12 7 (0.84%) C++
13 6 (0.72%) VBScript
14 5 (0.60%) Korn
14 5 (0.60%) PL/SQL
15 3 (0.36%) VBA
16 2 (0.24%) R
17 1 (0.12%) CoffeeScript
Qualifications
1 111 (13.37%) Security Cleared
2 72 (8.67%) SC Cleared
3 65 (7.83%) Degree
4 31 (3.73%) ITIL Certification
5 26 (3.13%) CISSP
6 22 (2.65%) BPSS Clearance
7 16 (1.93%) DV Cleared
8 15 (1.81%) PRINCE2 Certification
9 13 (1.57%) Cisco Certification
9 13 (1.57%) ISSAP
10 10 (1.20%) CISM
11 9 (1.08%) CCNA
12 8 (0.96%) ISEB
12 8 (0.96%) ITIL Foundation Certificate
13 7 (0.84%) MBCS
14 5 (0.60%) APMP
14 5 (0.60%) CISMP
14 5 (0.60%) MCP
14 5 (0.60%) Microsoft Certification
14 5 (0.60%) RHCE
Quality Assurance & Compliance
1 92 (11.08%) SLA
2 20 (2.41%) Disclosure Scotland
2 20 (2.41%) QA
3 17 (2.05%) Data Quality
4 13 (1.57%) PCI DSS
5 12 (1.45%) COBIT
6 11 (1.33%) ISO/IEC 20000
6 11 (1.33%) ISO/IEC 27001
7 9 (1.08%) Sarbanes-Oxley
8 5 (0.60%) HL7
9 3 (0.36%) MiFID
10 2 (0.24%) BS25999
10 2 (0.24%) COSO
10 2 (0.24%) ISO 9000
11 1 (0.12%) HMG Security Policy Framework
11 1 (0.12%) ISO20022
System Software
1 52 (6.27%) Active Directory
2 46 (5.54%) VMware Infrastructure
3 26 (3.13%) Docker
4 23 (2.77%) GFS2
4 23 (2.77%) GlusterFS
4 23 (2.77%) OCFS2
5 14 (1.69%) Hyper-V
6 7 (0.84%) Terminal Services
6 7 (0.84%) XenApp
6 7 (0.84%) XenDesktop
7 6 (0.72%) Microsoft App-V
8 5 (0.60%) BitLocker
9 4 (0.48%) NFS
9 4 (0.48%) Terminal Server
9 4 (0.48%) VMware ESXi
10 3 (0.36%) Virtual Machines
10 3 (0.36%) Virtual Servers
10 3 (0.36%) VMware ESX
10 3 (0.36%) VMware Workstation
10 3 (0.36%) vSphere
Systems Management
1 75 (9.04%) Puppet
2 29 (3.49%) SCCM
3 25 (3.01%) Opscode Chef
4 19 (2.29%) CFEngine
4 19 (2.29%) Failover Clustering
4 19 (2.29%) SELinux
5 18 (2.17%) Kubernetes
6 13 (1.57%) SCOM
7 12 (1.45%) Ansible
8 7 (0.84%) AirWatch
9 6 (0.72%) WSUS
10 5 (0.60%) Perfmon
11 4 (0.48%) Kibana
11 4 (0.48%) logstash
11 4 (0.48%) Oracle Enterprise Manager
12 3 (0.36%) Cisco CUCM
12 3 (0.36%) Opsview
12 3 (0.36%) SCOrch
13 2 (0.24%) DatAdvantage
13 2 (0.24%) Terraform
Vendors
1 129 (15.54%) Microsoft
2 69 (8.31%) Oracle
3 54 (6.51%) VMware
4 52 (6.27%) Red Hat
5 34 (4.10%) Citrix
6 29 (3.49%) Cisco
7 24 (2.89%) SAP
7 24 (2.89%) ServiceNow
8 18 (2.17%) Remedy
9 17 (2.05%) HP
10 14 (1.69%) F5
11 12 (1.45%) Atlassian
12 11 (1.33%) Juniper
12 11 (1.33%) Sybase
13 10 (1.20%) Google
14 9 (1.08%) IBM
14 9 (1.08%) LANDesk
15 8 (0.96%) Altiris
15 8 (0.96%) Intel Security
16 7 (0.84%) Symantec
London
Careerwise UK Limited
Rate: £400 - £425 per day
Posted: 22 hours ago
London
Careerwise UK Limited
Rate: £25000 per annum
Posted: 23 hours ago
London
Careerwise UK Limited
Rate: £450 per day
Posted: 3 days ago
London
Careerwise UK Limited
Rate: £425.00 per day
Posted: 2 days ago
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Rullion IT Plus
Posted: Yesterday
London
Networking People
Rate: £500 - £600 per day
Posted: Yesterday
London
Lorien Resourcing
Posted: 2 days ago
City, London
Premier IT
Posted: 3 days ago
London
IQ Public Sector
Rate: £400.00 - £450.00 per day
Posted: 3 days ago
London
Allen Lane Interim & Permanent Recruitment
Rate: From £450 to £500 per annum
Posted: 2 days ago
London
Careerwise UK Limited
Rate: £400 - £425 per day
Posted: 3 days ago
City, London
FT Select
Rate: From £385 to £418 per annum
Posted: 3 days ago
London
Imperative People
Rate: £24000.00 - £27000.00 per annum + Bens
Posted: 2 days ago
London
Experis Ltd
Rate: £350.00 - £400.00 per day
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Central London / West End
Arden Resourcing Limited
Rate: £450 - £550 per day
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Reed Business Information
Posted: 7 days ago
City, London
Thebes IT
Rate: £500 - £650 per day + dependent on experience
Posted: 5 days ago
London
Next Ventures Limited
Rate: £0 - £500+ per day
Posted: 11 days ago