The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 135 127 102
Rank change year-on-year
-8 -25
Contract jobs citing Service Delivery 419 413 497
As % of all contract IT jobs located in London 1.90% 1.85% 2.11%
As % of the Processes & Methodologies category 2.24% 2.21% 2.62%
Number of daily rates quoted 279 253 347
Median daily rate £458 £450 £413
Median daily rate % change year-on-year
+1.66% +9.01%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £600 £608
UK excluding London median daily rate £414 £394 £375
% change year-on-year
+5.14% +5.00%
Number of hourly rates quoted 14 5 11
Median hourly rate £24.41 £21.98 £21.00
Median hourly rate % change year-on-year
+11.08% +4.64%
90% offered a hourly rate of more than £16.65 £17.00 £15.51
10% offered a hourly rate of more than £34.20 £40.63 £27.50
UK excluding London median hourly rate £14.52 £18.00 £14.00
% change year-on-year
-19.33% +28.57%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18699 18662 19002
As % of all contract IT jobs located in London 84.89% 83.55% 80.67%
Number of daily rates quoted 13450 13314 14022
Median daily rate £475 £463 £450
Median daily rate % change year-on-year
+2.70% +2.77%
90% offered a daily rate of more than £338 £325 £300
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 200 227 249
Median hourly rate £27.50 £22.56 £22.50
Median hourly rate % change year-on-year
+21.89% +0.26%
90% offered a hourly rate of more than £13.35 £12.50 £11.50
10% offered a hourly rate of more than £50.00 £50.00 £53.50
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Delivery
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 6 December 2016.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 6 December 2016.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 50 £450 -5.26% 18
Croydon -13 8 £496 +3.38% 2
Teddington - 5 - -
Feltham - 4 £412 -
Hounslow +2 3 £350 -
Uxbridge - 2 - -
Brentford +11 1 - -
Kingston Upon Thames +3 1 £375 +15.38%
Twickenham +3 1 £165 -49.23% 1
Hackney +1 1 - -
Canary Wharf -1 1 £350 -
Bromley -1 1 £650 +85.71%
Hayes - 1 £243 - 1
Barking - 1 - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 6 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 314 (37.60%) ITIL
2 221 (26.47%) Finance
3 165 (19.76%) Agile Software Development
4 164 (19.64%) Project Management
5 161 (19.28%) Service Management
6 130 (15.57%) Windows
7 109 (13.05%) SLA
8 105 (12.57%) Security Cleared
9 98 (11.74%) Microsoft
10 95 (11.38%) Analytical Skills
11 93 (11.14%) Service Design
12 84 (10.06%) Change Management
13 81 (9.70%) Stakeholder Management
13 81 (9.70%) Banking
14 79 (9.46%) ITIL V3
15 74 (8.86%) Linux
16 73 (8.74%) MS Excel
16 73 (8.74%) Management Information System
16 73 (8.74%) Problem Management
17 68 (8.14%) DevOps
18 67 (8.02%) Continuous Improvement
19 66 (7.90%) Degree
20 62 (7.43%) PRINCE2
20 62 (7.43%) Windows Server
21 59 (7.07%) SQL
22 58 (6.95%) Puppet
23 52 (6.23%) Unix
24 51 (6.11%) MS Office
25 50 (5.99%) SQL Server
26 48 (5.75%) Web Services

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (4.55%) SharePoint
2 17 (2.04%) IIS
3 16 (1.92%) Confluence
4 15 (1.80%) MS Exchange
5 13 (1.56%) CMS
6 11 (1.32%) OpenStack
7 10 (1.20%) Apache
7 10 (1.20%) Skype for Business
8 9 (1.08%) Exchange Server 2010
9 8 (0.96%) Tomcat
10 6 (0.72%) Blackberry Enterprise Server
10 6 (0.72%) Oracle SOA Suite
10 6 (0.72%) WebSphere
11 5 (0.60%) JBoss
12 4 (0.48%) Exchange Server 2007
13 3 (0.36%) SAS
13 3 (0.36%) WebLogic
14 2 (0.24%) Drupal
14 2 (0.24%) WebSphere Application Server
14 2 (0.24%) WebSphere Process Server
Applications
1 73 (8.74%) MS Excel
2 51 (6.11%) MS Office
3 28 (3.35%) MS PowerPoint
4 25 (2.99%) MS Project
5 18 (2.16%) MS Visio
6 7 (0.84%) Spreadsheet
7 3 (0.36%) Adobe After Effects
7 3 (0.36%) Adobe Illustrator
7 3 (0.36%) Photoshop
8 1 (0.12%) InfoPath
Business Applications
1 6 (0.72%) SAP MM
2 5 (0.60%) Dynamics CRM
2 5 (0.60%) OpenText VIM for SAP
3 3 (0.36%) Oracle Financials
4 2 (0.24%) Oracle Retail
4 2 (0.24%) PeopleSoft Financials
4 2 (0.24%) SAP BPC
4 2 (0.24%) SAP ERP
4 2 (0.24%) SAP FI-GL
4 2 (0.24%) SAP Oil and Gas
4 2 (0.24%) WebTrends
5 1 (0.12%) Documaker
5 1 (0.12%) Infor M3
5 1 (0.12%) LatentZero
5 1 (0.12%) Minerva
5 1 (0.12%) Oracle General Ledger
5 1 (0.12%) Remedy ITSM
5 1 (0.12%) SAP CO
5 1 (0.12%) SAP FI
5 1 (0.12%) SAP SRM
Cloud Services
1 35 (4.19%) Office 365
2 29 (3.47%) Microsoft Azure
3 27 (3.23%) Amazon AWS
4 7 (0.84%) SaaS
5 3 (0.36%) G Suite
5 3 (0.36%) GitHub
5 3 (0.36%) Google Analytics
5 3 (0.36%) Taleo
6 2 (0.24%) Boomi
6 2 (0.24%) Force.com
6 2 (0.24%) IaaS
6 2 (0.24%) OneDrive
7 1 (0.12%) Bluemix
7 1 (0.12%) Cloud Computing
7 1 (0.12%) Heroku
7 1 (0.12%) IBM Cloud
7 1 (0.12%) Mimecast
7 1 (0.12%) Yammer
Communications & Networking
1 33 (3.95%) Internet
2 23 (2.75%) Firewall
3 22 (2.63%) DNS
4 20 (2.40%) TCP/IP
5 17 (2.04%) Intranet
6 15 (1.80%) SSL
7 14 (1.68%) DHCP
7 14 (1.68%) LAN
7 14 (1.68%) WAN
8 12 (1.44%) F5 BIG-IP LTM
9 11 (1.32%) SAN
9 11 (1.32%) VPN
10 10 (1.20%) Cisco ASA
10 10 (1.20%) F5 BIG-IP GTM
10 10 (1.20%) HTTP
10 10 (1.20%) Wireless
11 8 (0.96%) Network Security
12 7 (0.84%) DMZ
12 7 (0.84%) VoIP
13 6 (0.72%) OSPF
Database & Business Intelligence
1 50 (5.99%) SQL Server
2 27 (3.23%) MongoDB
3 18 (2.16%) PostgreSQL
4 12 (1.44%) Big Data
5 10 (1.20%) Data Warehouse
5 10 (1.20%) Relational Database
6 9 (1.08%) MySQL
7 7 (0.84%) RDBMS
7 7 (0.84%) SAP BW
7 7 (0.84%) SQL Server Reporting Services
8 6 (0.72%) Hadoop
8 6 (0.72%) Oracle Database
9 5 (0.60%) BusinessObjects
10 4 (0.48%) SAP Data Services
10 4 (0.48%) SQL Server Integration Services
11 3 (0.36%) ActiveReports
11 3 (0.36%) DB2
11 3 (0.36%) NoSQL
11 3 (0.36%) Oracle Reports
11 3 (0.36%) SQL Server 2008
Development Applications
1 19 (2.28%) Team Foundation Server
2 18 (2.16%) Git (software)
2 18 (2.16%) JIRA
3 16 (1.92%) TeamCity
4 15 (1.80%) Octopus Deploy
5 10 (1.20%) Atlassian Bamboo
5 10 (1.20%) Jenkins
6 9 (1.08%) Hudson
6 9 (1.08%) MSBuild
6 9 (1.08%) Subversion
7 7 (0.84%) Vagrant
8 4 (0.48%) NuGet
9 3 (0.36%) Dreamweaver
9 3 (0.36%) JUnit
9 3 (0.36%) Visual Studio
10 2 (0.24%) ClearCase
10 2 (0.24%) ClearQuest
10 2 (0.24%) Maven
10 2 (0.24%) SpecFlow
10 2 (0.24%) TestDirector
General
1 221 (26.47%) Finance
2 81 (9.70%) Banking
3 47 (5.63%) Legal
4 33 (3.95%) Telecoms
5 31 (3.71%) Financial Institution
6 24 (2.87%) Back Office
7 22 (2.63%) Marketing
8 17 (2.04%) Investment Banking
9 10 (1.20%) Retail
10 9 (1.08%) Law
11 8 (0.96%) Front Office
11 8 (0.96%) Spanish Language
12 6 (0.72%) Advertising
12 6 (0.72%) French Language
12 6 (0.72%) Local Government
13 5 (0.60%) Wholesale Banking
14 4 (0.48%) Italian Language
14 4 (0.48%) Portuguese Language
14 4 (0.48%) Publishing
15 3 (0.36%) Manufacturing
Job Titles
1 138 (16.53%) Service Manager
2 113 (13.53%) Delivery Manager
3 111 (13.29%) Analyst
4 92 (11.02%) Services Delivery Manager
5 55 (6.59%) Project Manager
6 53 (6.35%) IT Manager
7 52 (6.23%) Architect
8 47 (5.63%) Consultant
9 39 (4.67%) Developer
10 38 (4.55%) Business Analyst
11 29 (3.47%) DevOps Engineer
11 29 (3.47%) Service Analyst
12 28 (3.35%) ITIL Manager
12 28 (3.35%) Linux Engineer
13 26 (3.11%) IT Services Manager
13 26 (3.11%) Operations Manager
14 25 (2.99%) Transition Manager
15 24 (2.87%) ITIL Service Manager
16 21 (2.51%) Security Manager
16 21 (2.51%) Systems Engineer
Libraries, Frameworks & Software Standards
1 48 (5.75%) Web Services
2 41 (4.91%) .NET
3 26 (3.11%) HTML
4 24 (2.87%) CSS
5 21 (2.51%) XML
6 19 (2.28%) jQuery
7 14 (1.68%) ASP.NET
8 13 (1.56%) REST
9 11 (1.32%) Middleware
10 9 (1.08%) JSON
11 8 (0.96%) RESTful
12 7 (0.84%) HTML5
13 6 (0.72%) Oracle Fusion
13 6 (0.72%) SignalR
14 5 (0.60%) IBM Integration Bus
14 5 (0.60%) SOAP
14 5 (0.60%) Software Packaging
15 4 (0.48%) Node.js
15 4 (0.48%) Spring
16 3 (0.36%) CSS3
Miscellaneous
1 95 (11.38%) Analytical Skills
2 73 (8.74%) Management Information System
3 43 (5.15%) Data Centre
4 22 (2.63%) Clustering
5 21 (2.51%) User Experience
6 20 (2.40%) Hedge funds
7 16 (1.92%) Performance Metrics
8 15 (1.80%) Computer Science
9 13 (1.56%) Statistics
10 12 (1.44%) Data Integration
10 12 (1.44%) Derivative
10 12 (1.44%) Mobile App
10 12 (1.44%) Virtual Team
11 11 (1.32%) NHS
12 10 (1.20%) Data Protection Act
13 9 (1.08%) Blackberry
13 9 (1.08%) Fat Client
13 9 (1.08%) Thin Client
14 8 (0.96%) Client/Server
14 8 (0.96%) Video Conferencing
Operating Systems
1 130 (15.57%) Windows
2 74 (8.86%) Linux
3 62 (7.43%) Windows Server
4 52 (6.23%) Unix
5 27 (3.23%) Windows Server 2012
6 25 (2.99%) Windows Server 2003
7 23 (2.75%) Windows Server 2008
8 16 (1.92%) Red Hat Enterprise Linux
8 16 (1.92%) Windows 7
9 8 (0.96%) Windows 10
9 8 (0.96%) Windows 8
10 6 (0.72%) CentOS
10 6 (0.72%) Oracle Linux
11 5 (0.60%) AIX
11 5 (0.60%) Ubuntu
12 4 (0.48%) Mac OS X
12 4 (0.48%) Windows 2000
13 3 (0.36%) Solaris
14 2 (0.24%) Windows XP
14 2 (0.24%) zOS
Processes & Methodologies
1 314 (37.60%) ITIL
2 165 (19.76%) Agile Software Development
3 164 (19.64%) Project Management
4 161 (19.28%) Service Management
5 93 (11.14%) Service Design
6 84 (10.06%) Change Management
7 81 (9.70%) Stakeholder Management
8 79 (9.46%) ITIL V3
9 73 (8.74%) Problem Management
10 68 (8.14%) DevOps
11 67 (8.02%) Continuous Improvement
12 62 (7.43%) PRINCE2
13 46 (5.51%) ITSM
14 44 (5.27%) Release Management
15 43 (5.15%) Configuration Management
16 42 (5.03%) Open Source
17 41 (4.91%) Waterfall
18 36 (4.31%) Risk Management
18 36 (4.31%) Scrum
19 35 (4.19%) Disaster Recovery
Programming Languages
1 59 (7.07%) SQL
2 36 (4.31%) Python
3 34 (4.07%) Ruby
4 31 (3.71%) Java
5 30 (3.59%) PowerShell
6 25 (2.99%) Bash Shell
7 21 (2.51%) JavaScript
8 17 (2.04%) C#
9 11 (1.32%) C
10 9 (1.08%) Shell Script
11 6 (0.72%) Perl
11 6 (0.72%) T-SQL
12 3 (0.36%) C++
12 3 (0.36%) COBOL
12 3 (0.36%) PHP
12 3 (0.36%) Scala
13 2 (0.24%) JCL
13 2 (0.24%) PL/SQL
13 2 (0.24%) R
13 2 (0.24%) VBA
Qualifications
1 105 (12.57%) Security Cleared
2 66 (7.90%) Degree
3 47 (5.63%) SC Cleared
4 46 (5.51%) ITIL Certification
5 35 (4.19%) DV Cleared
6 22 (2.63%) CISSP
7 21 (2.51%) BPSS Clearance
8 14 (1.68%) Cisco Certification
9 12 (1.44%) CISM
10 11 (1.32%) ISEB
10 11 (1.32%) MCP
10 11 (1.32%) Microsoft Certification
11 10 (1.20%) PMP
12 9 (1.08%) MCSE
13 8 (0.96%) ISSAP
14 7 (0.84%) ITIL Foundation Certificate
15 6 (0.72%) APMP
15 6 (0.72%) CTC Cleared
15 6 (0.72%) MCSA
16 5 (0.60%) HNC
Quality Assurance & Compliance
1 109 (13.05%) SLA
2 23 (2.75%) QA
3 20 (2.40%) Disclosure Scotland
4 15 (1.80%) Data Quality
5 12 (1.44%) PCI DSS
6 9 (1.08%) ISO/IEC 27001
7 5 (0.60%) Sarbanes-Oxley
8 4 (0.48%) MiFID
9 3 (0.36%) HL7
10 2 (0.24%) COBIT
10 2 (0.24%) ISO 9000
11 1 (0.12%) CRD IV
11 1 (0.12%) Dodd-Frank
11 1 (0.12%) EMIR
11 1 (0.12%) GAAP
11 1 (0.12%) HMG Infosec
11 1 (0.12%) HMG Security Policy Framework
11 1 (0.12%) ISO20022
System Software
1 46 (5.51%) Active Directory
2 32 (3.83%) VMware Infrastructure
3 24 (2.87%) GFS2
3 24 (2.87%) GlusterFS
3 24 (2.87%) OCFS2
4 20 (2.40%) Docker
5 10 (1.20%) VMware ESX
6 8 (0.96%) XenApp
7 7 (0.84%) Hyper-V
7 7 (0.84%) Microsoft App-V
7 7 (0.84%) XenDesktop
8 5 (0.60%) DFS Replication
8 5 (0.60%) Virtual Desktop
8 5 (0.60%) Virtual Machines
9 4 (0.48%) NFS
9 4 (0.48%) ProxySG
9 4 (0.48%) Samba
9 4 (0.48%) Terminal Services
10 3 (0.36%) Job Entry Subsystem
10 3 (0.36%) Tivoli Workload Scheduler
Systems Management
1 58 (6.95%) Puppet
2 23 (2.75%) Opscode Chef
3 22 (2.63%) SCCM
4 20 (2.40%) CFEngine
4 20 (2.40%) Failover Clustering
4 20 (2.40%) SELinux
5 17 (2.04%) Ansible
6 11 (1.32%) Kubernetes
7 8 (0.96%) SCOM
8 5 (0.60%) MOM
9 4 (0.48%) DameWare
9 4 (0.48%) Tivoli
10 3 (0.36%) AirWatch
11 2 (0.24%) Cisco Prime
11 2 (0.24%) HP SIM
11 2 (0.24%) Microsoft Clustering
11 2 (0.24%) SafeCom
12 1 (0.12%) Cisco UCCX
12 1 (0.12%) HP Quality Center
12 1 (0.12%) ZABBIX
Vendors
1 98 (11.74%) Microsoft
2 46 (5.51%) Oracle
3 43 (5.15%) VMware
4 42 (5.03%) Cisco
5 31 (3.71%) Citrix
6 25 (2.99%) ServiceNow
7 23 (2.75%) HP
7 23 (2.75%) IBM
8 19 (2.28%) SAP
9 15 (1.80%) Red Hat
10 14 (1.68%) Atlassian
11 12 (1.44%) F5
12 11 (1.32%) OpenText
12 11 (1.32%) Remedy
13 10 (1.20%) CheckPoint
13 10 (1.20%) Juniper
14 8 (0.96%) 3PAR
14 8 (0.96%) EMC
14 8 (0.96%) SmartStream
15 7 (0.84%) Google
London
Hydrogen Group
Posted: 1 hour ago
City, London
Thebes IT
Posted: 13 hours ago
South East London
Reed Technology
Rate: £30.43 per hour
Posted: 11 hours ago
South East London
Linkpoint Resources
Rate: From £35,000 to £40,000 per annum 4 Months +
Posted: 4 days ago
London
TEKsystems
Rate: £500 - £501 per annum
Posted: 11 hours ago
London
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 6 days ago
London
Resource Solutions - FCA
Posted: 5 days ago
London
Executive Resource Group
Rate: £300 - £350 per day
Posted: 6 days ago
London
Gibbs S3
Posted: 15 days ago
London
Prospectus
Posted: 7 days ago