The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 137 123 116
Rank change year-on-year
-14 -7
Contract jobs citing Service Delivery 426 429 459
As % of all contract IT jobs located in London 1.87% 1.83% 1.90%
As % of the Processes & Methodologies category 2.17% 2.20% 2.33%
Number of daily rates quoted 301 257 309
Median daily rate £475 £400 £400
Median daily rate % change year-on-year
+18.75% -
90% offered a daily rate of more than £298 £213 £229
10% offered a daily rate of more than £600 £600 £578
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.29%
Number of hourly rates quoted 14 6 14
Median hourly rate £19.47 £28.25 £21.00
Median hourly rate % change year-on-year
-31.08% +34.52%
90% offered a hourly rate of more than £12.80 £19.25 £14.30
10% offered a hourly rate of more than £31.40 £48.77 £27.85
UK excluding London median hourly rate £17.00 £15.00 £15.00
% change year-on-year
+13.33% -
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19637 19518 19670
As % of all contract IT jobs located in London 85.98% 83.26% 81.21%
Number of daily rates quoted 14080 14002 13948
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £313 £300
10% offered a daily rate of more than £610 £625 £600
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 198 219 246
Median hourly rate £24.44 £22.00 £21.62
Median hourly rate % change year-on-year
+11.09% +1.75%
90% offered a hourly rate of more than £12.50 £13.17 £13.46
10% offered a hourly rate of more than £54.78 £52.02 £53.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Delivery
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 28 September 2016.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 28 September 2016.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 60 £475 +5.55% 17
Feltham 0 7 £412 -6.42%
Croydon -10 4 £450 +50.00% 1
Teddington - 3 - - 1
Westminster - 3 - -
Docklands, London +11 2 £588 +67.85%
Southwark -1 2 £500 +28.20%
Kingston Upon Thames 0 1 - -
Canary Wharf -2 1 - -
Hackney - 1 - -
Twickenham - 1 £165 -
Ealing - 1 - -
Hayes - 1 £243 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 28 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 342 (41.40%) ITIL
2 233 (28.21%) Finance
3 204 (24.70%) Project Management
4 173 (20.94%) Service Management
5 156 (18.89%) Agile Software Development
6 138 (16.71%) Windows
7 126 (15.25%) Microsoft
8 108 (13.08%) ITIL V3
9 98 (11.86%) Security Cleared
10 94 (11.38%) SLA
11 90 (10.90%) Linux
11 90 (10.90%) PRINCE2
12 89 (10.77%) Management Information System
13 87 (10.53%) Analytical Skills
14 86 (10.41%) Stakeholder Management
15 85 (10.29%) Service Design
16 83 (10.05%) Change Management
17 80 (9.69%) Problem Management
18 79 (9.56%) DevOps
19 77 (9.32%) Puppet
19 77 (9.32%) MS Excel
20 68 (8.23%) SQL
20 68 (8.23%) MS Office
21 67 (8.11%) Degree
22 63 (7.63%) Banking
23 61 (7.38%) Windows Server
24 59 (7.14%) ITSM
24 59 (7.14%) Active Directory
25 58 (7.02%) VMware
26 55 (6.66%) Unix

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (5.45%) SharePoint
2 19 (2.30%) MS Exchange
3 16 (1.94%) IIS
4 13 (1.57%) Confluence
4 13 (1.57%) Exchange Server 2010
5 12 (1.45%) Apache
6 11 (1.33%) CMS
7 9 (1.09%) WebSphere
8 8 (0.97%) Skype for Business
9 7 (0.85%) JBoss
9 7 (0.85%) OpenStack
9 7 (0.85%) Tomcat
10 6 (0.73%) WebLogic
11 3 (0.36%) Blackberry Enterprise Server
11 3 (0.36%) Exchange Server 2007
11 3 (0.36%) Exchange Server 2013
11 3 (0.36%) WebSphere Application Server
12 2 (0.24%) Drupal
12 2 (0.24%) Joomla!
12 2 (0.24%) WordPress
Applications
1 77 (9.32%) MS Excel
2 68 (8.23%) MS Office
3 30 (3.63%) MS PowerPoint
4 19 (2.30%) MS Project
5 14 (1.69%) MS Visio
6 8 (0.97%) Spreadsheet
7 1 (0.12%) Adobe After Effects
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) Photoshop
Business Applications
1 10 (1.21%) Dynamics CRM
2 6 (0.73%) SAP MM
3 5 (0.61%) OpenText VIM for SAP
3 5 (0.61%) Oracle Financials
3 5 (0.61%) Oracle Retail
4 4 (0.48%) PeopleSoft Financials
5 2 (0.24%) Documaker
5 2 (0.24%) Remedy ITSM
5 2 (0.24%) SAP BPC
5 2 (0.24%) SAP ERP
5 2 (0.24%) SAP FI-GL
5 2 (0.24%) SAP Oil and Gas
5 2 (0.24%) Unit4 Business World
6 1 (0.12%) Dynamics AX
6 1 (0.12%) Infor M3
6 1 (0.12%) Oracle General Ledger
6 1 (0.12%) SAP FI
6 1 (0.12%) SAP FI/CO
6 1 (0.12%) SAP HR
6 1 (0.12%) SAP SRM
Cloud Services
1 45 (5.45%) Amazon AWS
2 43 (5.21%) Office 365
3 30 (3.63%) Microsoft Azure
4 12 (1.45%) IaaS
4 12 (1.45%) SaaS
5 10 (1.21%) Google Apps
6 7 (0.85%) Azure Active Directory
7 6 (0.73%) PaaS
8 4 (0.48%) Cloud Computing
9 2 (0.24%) Boomi
9 2 (0.24%) Force.com
9 2 (0.24%) GitHub
9 2 (0.24%) Taleo
10 1 (0.12%) Bluemix
10 1 (0.12%) Heroku
10 1 (0.12%) IBM Cloud
10 1 (0.12%) Yammer
Communications & Networking
1 32 (3.87%) Internet
2 25 (3.03%) DNS
2 25 (3.03%) Firewall
3 21 (2.54%) TCP/IP
4 18 (2.18%) Intranet
5 17 (2.06%) WAN
6 15 (1.82%) SAN
6 15 (1.82%) SSL
7 13 (1.57%) DHCP
7 13 (1.57%) LAN
8 12 (1.45%) NetScaler
9 11 (1.33%) Network Security
10 10 (1.21%) VPN
11 9 (1.09%) Wireless
12 8 (0.97%) F5 BIG-IP LTM
13 7 (0.85%) HTTP
14 6 (0.73%) BIG-IP
14 6 (0.73%) Cisco ASA
14 6 (0.73%) DMZ
14 6 (0.73%) F5 BIG-IP GTM
Database & Business Intelligence
1 41 (4.96%) SQL Server
2 36 (4.36%) MongoDB
3 31 (3.75%) PostgreSQL
4 12 (1.45%) Data Warehouse
5 11 (1.33%) Big Data
6 10 (1.21%) Relational Database
7 9 (1.09%) RDBMS
8 8 (0.97%) MySQL
9 7 (0.85%) Hadoop
9 7 (0.85%) Oracle Database
9 7 (0.85%) SAP BW
9 7 (0.85%) SQL Server Reporting Services
10 6 (0.73%) BusinessObjects
11 5 (0.61%) Power BI
11 5 (0.61%) QlikView
12 4 (0.48%) Oracle Reports
12 4 (0.48%) SAP Data Services
12 4 (0.48%) SQL Server 2008
12 4 (0.48%) SQL Server Analysis Services
13 3 (0.36%) DB2
Development Applications
1 20 (2.42%) JIRA
2 14 (1.69%) Git (software)
3 11 (1.33%) Jenkins
3 11 (1.33%) Team Foundation Server
4 10 (1.21%) TeamCity
5 8 (0.97%) Atlassian Bamboo
5 8 (0.97%) Octopus Deploy
6 7 (0.85%) Hudson
6 7 (0.85%) MSBuild
7 5 (0.61%) InstallShield
7 5 (0.61%) JUnit
7 5 (0.61%) MSI
7 5 (0.61%) WinDbg
8 4 (0.48%) Visual Studio
9 3 (0.36%) Maven
9 3 (0.36%) Selenium
9 3 (0.36%) Subversion
10 2 (0.24%) Ant
10 2 (0.24%) Cucumber
10 2 (0.24%) Talend Open Studio
General
1 233 (28.21%) Finance
2 63 (7.63%) Banking
3 44 (5.33%) Financial Institution
4 42 (5.08%) Legal
5 34 (4.12%) Telecoms
6 21 (2.54%) Retail
7 17 (2.06%) Marketing
8 14 (1.69%) Law
9 13 (1.57%) Investment Banking
10 10 (1.21%) Back Office
11 9 (1.09%) French Language
12 8 (0.97%) Local Government
12 8 (0.97%) Spanish Language
13 6 (0.73%) Advertising
13 6 (0.73%) Front Office
14 4 (0.48%) Italian Language
14 4 (0.48%) Portuguese Language
15 3 (0.36%) General Ledger
15 3 (0.36%) Manufacturing
15 3 (0.36%) Publishing
Job Titles
1 133 (16.10%) Service Manager
2 119 (14.41%) Delivery Manager
3 109 (13.20%) Analyst
4 98 (11.86%) Services Delivery Manager
5 63 (7.63%) Project Manager
6 58 (7.02%) Architect
7 46 (5.57%) IT Manager
8 44 (5.33%) Consultant
9 34 (4.12%) DevOps Engineer
10 32 (3.87%) Linux Engineer
11 30 (3.63%) ITIL Manager
12 28 (3.39%) Business Analyst
13 27 (3.27%) Service Analyst
14 26 (3.15%) IT Services Manager
14 26 (3.15%) Transition Manager
15 25 (3.03%) Service Architect
15 25 (3.03%) Systems Engineer
16 24 (2.91%) Operations Manager
17 23 (2.78%) ITIL Service Manager
18 22 (2.66%) Security Manager
Libraries, Frameworks & Software Standards
1 53 (6.42%) Web Services
2 29 (3.51%) .NET
3 22 (2.66%) Middleware
3 22 (2.66%) XML
4 21 (2.54%) HTML
5 17 (2.06%) CSS
5 17 (2.06%) RESTful
6 14 (1.69%) jQuery
7 11 (1.33%) ASP.NET
8 10 (1.21%) REST
9 9 (1.09%) SOAP
10 6 (0.73%) Java EE
10 6 (0.73%) JSON
10 6 (0.73%) Oracle Fusion
11 4 (0.48%) HTML5
11 4 (0.48%) XSLT
12 3 (0.36%) Ajax
12 3 (0.36%) Hibernate
12 3 (0.36%) JSF
12 3 (0.36%) Spring
Miscellaneous
1 89 (10.77%) Management Information System
2 87 (10.53%) Analytical Skills
3 49 (5.93%) Data Centre
4 26 (3.15%) Clustering
5 23 (2.78%) Hedge funds
5 23 (2.78%) User Experience
6 18 (2.18%) Performance Metrics
7 15 (1.82%) Computer Science
8 13 (1.57%) Data Protection Act
8 13 (1.57%) Fat Client
8 13 (1.57%) NHS
8 13 (1.57%) Thin Client
9 12 (1.45%) Virtual Team
10 11 (1.33%) Mobile App
11 10 (1.21%) Data Integration
11 10 (1.21%) Enterprise Software
11 10 (1.21%) Video Conferencing
12 9 (1.09%) PKI
13 7 (0.85%) CMDB
13 7 (0.85%) Freedom of Information
Operating Systems
1 138 (16.71%) Windows
2 90 (10.90%) Linux
3 61 (7.38%) Windows Server
4 55 (6.66%) Unix
5 34 (4.12%) Windows Server 2012
6 24 (2.91%) Windows Server 2008
7 23 (2.78%) Red Hat Enterprise Linux
7 23 (2.78%) Windows 7
7 23 (2.78%) Windows Server 2003
8 12 (1.45%) CentOS
9 11 (1.33%) Windows 8
10 10 (1.21%) Oracle Linux
11 9 (1.09%) Ubuntu
11 9 (1.09%) Windows 10
12 7 (0.85%) Solaris
12 7 (0.85%) Windows XP
13 6 (0.73%) Windows 2000
14 4 (0.48%) Mac OS
15 3 (0.36%) Debian
15 3 (0.36%) Mac OS X
Processes & Methodologies
1 342 (41.40%) ITIL
2 204 (24.70%) Project Management
3 173 (20.94%) Service Management
4 156 (18.89%) Agile Software Development
5 108 (13.08%) ITIL V3
6 90 (10.90%) PRINCE2
7 86 (10.41%) Stakeholder Management
8 85 (10.29%) Service Design
9 83 (10.05%) Change Management
10 80 (9.69%) Problem Management
11 79 (9.56%) DevOps
12 59 (7.14%) ITSM
13 55 (6.66%) Continuous Improvement
14 53 (6.42%) Release Management
15 45 (5.45%) Risk Management
16 41 (4.96%) Configuration Management
16 41 (4.96%) Disaster Recovery
17 40 (4.84%) High Availability
18 39 (4.72%) Migration
19 38 (4.60%) Mentoring
Programming Languages
1 68 (8.23%) SQL
2 43 (5.21%) Java
3 41 (4.96%) Python
3 41 (4.96%) Ruby
4 32 (3.87%) PowerShell
5 29 (3.51%) Bash Shell
6 18 (2.18%) C#
7 17 (2.06%) JavaScript
8 12 (1.45%) C
9 11 (1.33%) T-SQL
10 10 (1.21%) Perl
10 10 (1.21%) Shell Script
11 9 (1.09%) PHP
12 6 (0.73%) VBScript
13 4 (0.48%) PL/SQL
14 3 (0.36%) C++
15 2 (0.24%) R
16 1 (0.12%) ActionScript
16 1 (0.12%) ActionScript 2.0
16 1 (0.12%) Scala
Qualifications
1 98 (11.86%) Security Cleared
2 67 (8.11%) Degree
3 50 (6.05%) SC Cleared
4 34 (4.12%) ITIL Certification
5 28 (3.39%) CISSP
6 23 (2.78%) DV Cleared
7 22 (2.66%) BPSS Clearance
8 15 (1.82%) PRINCE2 Certification
9 13 (1.57%) CISM
9 13 (1.57%) ISSAP
10 12 (1.45%) Cisco Certification
11 10 (1.21%) ISEB
12 8 (0.97%) APMP
12 8 (0.97%) MCP
13 7 (0.85%) MCSE
13 7 (0.85%) Microsoft Certification
14 6 (0.73%) CCNA
15 5 (0.61%) CISMP
15 5 (0.61%) ITIL Foundation Certificate
15 5 (0.61%) PMP
Quality Assurance & Compliance
1 94 (11.38%) SLA
2 20 (2.42%) Disclosure Scotland
2 20 (2.42%) QA
3 19 (2.30%) Data Quality
4 13 (1.57%) ISO/IEC 27001
5 12 (1.45%) PCI DSS
6 11 (1.33%) ISO/IEC 20000
7 10 (1.21%) COBIT
8 7 (0.85%) Sarbanes-Oxley
9 5 (0.61%) HL7
10 2 (0.24%) ISO 9000
10 2 (0.24%) MiFID
11 1 (0.12%) Dodd-Frank
11 1 (0.12%) EMIR
11 1 (0.12%) HMG Security Policy Framework
11 1 (0.12%) ISO20022
System Software
1 59 (7.14%) Active Directory
2 48 (5.81%) VMware Infrastructure
3 26 (3.15%) GFS2
3 26 (3.15%) GlusterFS
3 26 (3.15%) OCFS2
4 23 (2.78%) Docker
5 13 (1.57%) XenApp
6 11 (1.33%) Hyper-V
7 10 (1.21%) Microsoft App-V
7 10 (1.21%) VMware ESX
7 10 (1.21%) XenDesktop
8 7 (0.85%) Terminal Services
9 5 (0.61%) BitLocker
9 5 (0.61%) DFS Replication
9 5 (0.61%) Virtual Desktop
9 5 (0.61%) Virtual Machines
9 5 (0.61%) VMware ESXi
10 4 (0.48%) Virtual Servers
10 4 (0.48%) vSphere
11 3 (0.36%) Terminal Server
Systems Management
1 77 (9.32%) Puppet
2 32 (3.87%) SCCM
3 31 (3.75%) Opscode Chef
4 22 (2.66%) CFEngine
4 22 (2.66%) Failover Clustering
4 22 (2.66%) SELinux
5 18 (2.18%) Ansible
6 16 (1.94%) Kubernetes
7 14 (1.69%) SCOM
8 7 (0.85%) AirWatch
9 6 (0.73%) WSUS
10 5 (0.61%) Perfmon
11 3 (0.36%) DameWare
11 3 (0.36%) Opsview
11 3 (0.36%) Oracle Enterprise Manager
12 2 (0.24%) Cacti
12 2 (0.24%) Cisco Prime
12 2 (0.24%) DatAdvantage
12 2 (0.24%) HP SIM
12 2 (0.24%) MOM
Vendors
1 126 (15.25%) Microsoft
2 58 (7.02%) VMware
3 51 (6.17%) Oracle
4 41 (4.96%) Cisco
5 37 (4.48%) Citrix
6 32 (3.87%) Red Hat
7 31 (3.75%) HP
8 29 (3.51%) ServiceNow
9 26 (3.15%) SAP
10 13 (1.57%) IBM
10 13 (1.57%) Juniper
11 12 (1.45%) F5
12 11 (1.33%) LANDesk
12 11 (1.33%) Remedy
13 10 (1.21%) Google
14 9 (1.09%) 3PAR
14 9 (1.09%) Atlassian
15 8 (0.97%) EMC
15 8 (0.97%) Intel Security
15 8 (0.97%) OpenText
City, London
Affinity Recruitment Ltd
Rate: From £300 to £340 per day
Posted: 8 hours ago
London
Brightred Resourcing Limited
Rate: From £250 to £300 per day
Posted: 2 days ago
City, London
Ebury
Rate: £380.00 - £400.00 per day
Posted: 2 hours ago
London
IQ Public Sector
Rate: £350 - £400 per annum
Posted: 6 hours ago
London
Joseph Harry Ltd
Posted: 5 days ago
Teddington, Middlesex
Plan-net
Rate: Competitive rate
Posted: 4 days ago
London
Ebury
Rate: £400.00 - £423.00 per day
Posted: 2 days ago
London
People Source Consulting
Rate: £240 - £275 per annum
Posted: 7 days ago
London
Venturi
Rate: £300 - £380 per day + Remote Work
Posted: 5 days ago
City, London
TEKsystems
Rate: £550 - £600 per day
Posted: 2 days ago
City, London
Sanderson
Rate: £450 - £600 per day
Posted: 23 days ago