The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 137 83 112
Rank change year-on-year
-54 +29
Contract jobs citing Service Delivery 360 562 407
As % of all contract IT jobs located in London 1.61% 2.41% 1.88%
As % of the Processes & Methodologies category 2.06% 3.08% 2.44%
Number of daily rates quoted 253 372 239
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £415 £425
Average daily rate % change year-on-year
-3.61% -2.35%
90% offered a daily rate of more than £250 £251 £286
10% offered a daily rate of more than £575 £550 £650
UK excluding London average daily rate £375 £353 £350
% change year-on-year
+6.38% +0.71%
Number of hourly rates quoted 10 8 5
Average hourly rate £15.00 £18.50 £21.34
Average hourly rate % change year-on-year
-18.91% -13.28%
90% offered a hourly rate of more than £12.95 £15.70 £18.14
10% offered a hourly rate of more than £41.00 £50.00 £77.53
UK excluding London average hourly rate £20.00 £12.49 £15.00
% change year-on-year
+60.12% -16.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17516 18221 16711
As % of all contract IT jobs located in London 78.35% 78.23% 77.21%
Number of daily rates quoted 12265 12963 11608
Average daily rate £450 £433 £450
Average daily rate % change year-on-year
+3.86% -3.72%
90% offered a daily rate of more than £310 £300 £300
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £388 £375 £360
% change year-on-year
+3.33% +4.16%
Number of hourly rates quoted 248 230 235
Average hourly rate £20.00 £22.50 £30.25
Average hourly rate % change year-on-year
-11.11% -25.61%
90% offered a hourly rate of more than £11.00 £13.00 £14.00
10% offered a hourly rate of more than £68.50 £50.00 £135.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 4 May 2015.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 4 May 2015.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -41 85 £450 +12.50% 25
Uxbridge +4 8 £325 -9.72% 1
Hounslow - 4 £413 - 4
Kingston Upon Thames - 4 £369 -
Croydon - 4 £300 - 1
Brentford - 3 £342 -
Bromley +6 1 £400 +23.07%
Feltham - 1 £375 - 1
Harrow - 1 - -
Romford - 1 - - 1
Hammersmith - 1 £475 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 4 May 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 377 (44.77%) ITIL
2 198 (23.52%) Finance
3 185 (21.97%) Service Management
4 168 (19.95%) Project Management
5 148 (17.58%) Windows
6 128 (15.20%) Microsoft
7 108 (12.83%) MS Office
8 107 (12.71%) Degree
9 97 (11.52%) Analytical Skills
10 96 (11.40%) Change Management
10 96 (11.40%) MS Excel
11 95 (11.28%) Agile Software Development
12 94 (11.16%) SLA
13 88 (10.45%) Java
14 85 (10.10%) Security Cleared
15 79 (9.38%) Management Information System
16 75 (8.91%) SQL Server
17 73 (8.67%) Active Directory
18 72 (8.55%) SQL
19 70 (8.31%) Stakeholder Management
20 69 (8.19%) PRINCE2
21 68 (8.08%) Oracle
22 65 (7.72%) .NET
23 60 (7.13%) ITIL Certification
24 59 (7.01%) Linux
24 59 (7.01%) Banking
25 56 (6.65%) ITSM
26 54 (6.41%) VMware
27 53 (6.29%) Cisco
28 51 (6.06%) Disaster Recovery

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 4 May 2015, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 45 (5.34%) SharePoint
2 38 (4.51%) IIS
3 23 (2.73%) OpenStack
4 18 (2.14%) MS Exchange
5 17 (2.02%) Apache
6 15 (1.78%) WebSphere
7 13 (1.54%) Tomcat
8 10 (1.19%) Lync
9 8 (0.95%) Exchange Server 2010
10 6 (0.71%) WebSphere Application Server
10 6 (0.71%) SAS
11 5 (0.59%) Node.js
11 5 (0.59%) Exchange Server 2013
11 5 (0.59%) Confluence
12 4 (0.48%) NetWeaver
12 4 (0.48%) WebLogic
13 3 (0.36%) MQSeries
13 3 (0.36%) Blackberry Enterprise Server
13 3 (0.36%) Office Communications Server
13 3 (0.36%) Exchange Server 2007
Applications
1 108 (12.83%) MS Office
2 96 (11.40%) MS Excel
3 43 (5.11%) MS PowerPoint
3 43 (5.11%) MS Visio
4 21 (2.49%) MS Project
5 3 (0.36%) Acrobat
6 2 (0.24%) Spreadsheet
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) InDesign
7 1 (0.12%) InfoPath
Business Applications
1 23 (2.73%) Oracle EBS
2 21 (2.49%) Remedy ITSM
3 8 (0.95%) BusinessWorks
4 5 (0.59%) Agresso
5 4 (0.48%) SAP Oil and Gas
5 4 (0.48%) SAP GRC
5 4 (0.48%) Oracle EBS R12
6 3 (0.36%) SAP FI
6 3 (0.36%) SAP CO
6 3 (0.36%) SAP FI/CO
6 3 (0.36%) Oracle Payroll
6 3 (0.36%) Oracle ERP
6 3 (0.36%) thinkFolio
6 3 (0.36%) Dynamics CRM
7 2 (0.24%) Aareon QL
7 2 (0.24%) SAP ERP
7 2 (0.24%) SAP BPC
7 2 (0.24%) Oracle Retail
7 2 (0.24%) SAP APO
8 1 (0.12%) SAP HR
Cloud Services
1 32 (3.80%) Amazon AWS
2 16 (1.90%) Office 365
3 13 (1.54%) PaaS
4 10 (1.19%) SaaS
4 10 (1.19%) Microsoft Azure
5 4 (0.48%) GitHub
5 4 (0.48%) IaaS
6 3 (0.36%) Yammer
7 2 (0.24%) Amazon ElastiCache
7 2 (0.24%) Amazon CloudWatch
7 2 (0.24%) AWS CloudFormation
7 2 (0.24%) Virtual Private Cloud
7 2 (0.24%) Google Analytics
7 2 (0.24%) Cloud Computing
7 2 (0.24%) Amazon EC2
8 1 (0.12%) Google Apps
Communications & Networking
1 44 (5.23%) Firewall
2 40 (4.75%) WAN
3 38 (4.51%) LAN
4 35 (4.16%) Internet
5 32 (3.80%) HTTP
6 30 (3.56%) MPLS
7 28 (3.33%) TCP/IP
7 28 (3.33%) SAN
8 19 (2.26%) NAS
8 19 (2.26%) BGP
8 19 (2.26%) VPN
9 18 (2.14%) DNS
9 18 (2.14%) OSPF
10 17 (2.02%) SSL
11 14 (1.66%) Cisco Nexus
12 13 (1.54%) Broadband
12 13 (1.54%) Cisco ASA
12 13 (1.54%) Network Security
13 12 (1.43%) DHCP
14 11 (1.31%) VoIP
Database & Business Intelligence
1 75 (8.91%) SQL Server
2 15 (1.78%) MongoDB
3 13 (1.54%) SQL Server 2012
3 13 (1.54%) NoSQL
4 11 (1.31%) SQL Server Reporting Services
4 11 (1.31%) Apache Cassandra
5 10 (1.19%) MySQL
5 10 (1.19%) Data Warehouse
6 8 (0.95%) SQL Server Analysis Services
6 8 (0.95%) Oracle Database
7 7 (0.83%) SQL Server Integration Services
8 6 (0.71%) Oracle Database 11g
8 6 (0.71%) SAP BW
8 6 (0.71%) MS Access
9 5 (0.59%) Crystal Reports
9 5 (0.59%) SQL Server 2008
10 4 (0.48%) Spotfire
10 4 (0.48%) QlikView
10 4 (0.48%) BusinessObjects XI
11 3 (0.36%) BusinessObjects
Development Applications
1 33 (3.92%) Git (software)
2 26 (3.09%) Visual Studio
3 18 (2.14%) Subversion
4 15 (1.78%) Jenkins
5 11 (1.31%) Maven
6 8 (0.95%) JIRA
7 7 (0.83%) Team Foundation Server
8 4 (0.48%) TeamCity
8 4 (0.48%) Introscope
8 4 (0.48%) Toad
9 3 (0.36%) Selenium
10 2 (0.24%) Psake
10 2 (0.24%) FitNesse
10 2 (0.24%) MSBuild
10 2 (0.24%) JMeter
10 2 (0.24%) CruiseControl
10 2 (0.24%) NUnit
10 2 (0.24%) LoadRunner
11 1 (0.12%) Eclipse
11 1 (0.12%) ClearCase
General
1 198 (23.52%) Finance
2 59 (7.01%) Banking
3 41 (4.87%) Telecoms
4 33 (3.92%) Legal
5 31 (3.68%) Investment Banking
6 30 (3.56%) Retail
7 12 (1.43%) Marketing
7 12 (1.43%) Front Office
7 12 (1.43%) Publishing
7 12 (1.43%) Pharmaceutical
8 11 (1.31%) Billing
8 11 (1.31%) Law
9 8 (0.95%) Local Government
9 8 (0.95%) Back Office
9 8 (0.95%) Financial Institution
10 6 (0.71%) Manufacturing
11 5 (0.59%) French Language
11 5 (0.59%) Spanish Language
11 5 (0.59%) Retail Banking
12 4 (0.48%) Electronics
Job Titles
1 155 (18.41%) Service Manager
2 140 (16.63%) Analyst
3 101 (12.00%) Delivery Manager
4 91 (10.81%) Services Delivery Manager
5 67 (7.96%) Project Manager
6 55 (6.53%) Business Analyst
7 49 (5.82%) Consultant
8 43 (5.11%) Architect
9 32 (3.80%) Service Analyst
10 30 (3.56%) Author
10 30 (3.56%) Technical Author
11 28 (3.33%) Administrator
12 26 (3.09%) DevOps Engineer
13 21 (2.49%) Transition Manager
14 20 (2.38%) Desktop Support
14 20 (2.38%) Developer
14 20 (2.38%) IT Services Manager
15 19 (2.26%) Technical Consultant
16 18 (2.14%) Senior DevOps Engineer
17 17 (2.02%) Network Engineer
Libraries, Frameworks & Software Standards
1 65 (7.72%) .NET
2 43 (5.11%) Web Services
3 37 (4.39%) XML
4 31 (3.68%) REST
5 24 (2.85%) Oracle Fusion
6 23 (2.73%) .NET Framework
6 23 (2.73%) JSON
7 20 (2.38%) Middleware
8 15 (1.78%) HTML
9 12 (1.43%) SOAP
10 8 (0.95%) ASP.NET
10 8 (0.95%) J2EE
11 7 (0.83%) Java EE
11 7 (0.83%) TIBCO EMS
12 6 (0.71%) jQuery
13 5 (0.59%) CSS
13 5 (0.59%) XSLT
14 4 (0.48%) Ajax
14 4 (0.48%) WCF
14 4 (0.48%) AngularJS
Miscellaneous
1 97 (11.52%) Analytical Skills
2 79 (9.38%) Management Information System
3 40 (4.75%) Computer Science
4 35 (4.16%) Open Source
5 22 (2.61%) Hybrid Cloud
6 14 (1.66%) FMCG
6 14 (1.66%) Clustering
7 13 (1.54%) User Experience
8 12 (1.43%) Enterprise Software
8 12 (1.43%) NHS
9 11 (1.31%) GIS
10 10 (1.19%) CMDB
10 10 (1.19%) Mobile App
11 9 (1.07%) Thin Client
11 9 (1.07%) Blackberry
11 9 (1.07%) Fat Client
12 8 (0.95%) PKI
13 7 (0.83%) Visualisation
13 7 (0.83%) Freedom of Information
13 7 (0.83%) Statistics
Operating Systems
1 148 (17.58%) Windows
2 59 (7.01%) Linux
3 45 (5.34%) UNIX
4 44 (5.23%) Windows Server 2008
5 39 (4.63%) Windows 7
6 21 (2.49%) CentOS
7 17 (2.02%) Windows Server 2003
8 14 (1.66%) Ubuntu
8 14 (1.66%) Windows 8
9 12 (1.43%) Windows XP
10 11 (1.31%) Solaris
10 11 (1.31%) Red Hat Enterprise Linux
11 10 (1.19%) Apple iOS
11 10 (1.19%) Android
12 9 (1.07%) Mac OS X
13 6 (0.71%) Windows Server 2012
14 5 (0.59%) Windows Mobile
14 5 (0.59%) Windows Vista
15 4 (0.48%) Mac OS X Server
15 4 (0.48%) SUSE
Processes & Methodologies
1 377 (44.77%) ITIL
2 185 (21.97%) Service Management
3 168 (19.95%) Project Management
4 96 (11.40%) Change Management
5 95 (11.28%) Agile Software Development
6 70 (8.31%) Stakeholder Management
7 69 (8.19%) PRINCE2
8 56 (6.65%) ITSM
9 51 (6.06%) Disaster Recovery
10 45 (5.34%) Configuration Management
11 44 (5.23%) Migration
12 43 (5.11%) Incident Management
13 42 (4.99%) Performance Management
14 41 (4.87%) DevOps
15 40 (4.75%) Risk Management
15 40 (4.75%) Problem Management
15 40 (4.75%) Enterprise Architecture
15 40 (4.75%) Continuous Improvement
16 39 (4.63%) Project Planning
17 36 (4.28%) Release Management
Programming Languages
1 88 (10.45%) Java
2 72 (8.55%) SQL
3 42 (4.99%) C#
4 36 (4.28%) Python
5 26 (3.09%) Perl
6 24 (2.85%) Ruby
7 23 (2.73%) PHP
8 15 (1.78%) JavaScript
8 15 (1.78%) PowerShell
9 13 (1.54%) VB
9 13 (1.54%) Bash Shell
10 10 (1.19%) C
11 8 (0.95%) PL/SQL
12 6 (0.71%) R
12 6 (0.71%) Shell Script
13 5 (0.59%) VB.NET
14 3 (0.36%) VBA
14 3 (0.36%) T-SQL
15 2 (0.24%) Korn
15 2 (0.24%) Scala
Qualifications
1 107 (12.71%) Degree
2 85 (10.10%) Security Cleared
3 60 (7.13%) ITIL Certification
4 44 (5.23%) SC Cleared
5 37 (4.39%) Cisco Certification
6 27 (3.21%) CCNP
7 25 (2.97%) DV Cleared
8 16 (1.90%) CCNA
9 14 (1.66%) Microsoft Certification
10 11 (1.31%) MCITP
11 10 (1.19%) MCSE
12 9 (1.07%) CCDP
12 9 (1.07%) PRINCE2 Practitioner
13 8 (0.95%) ITIL Foundation Certificate
13 8 (0.95%) PMI Certification
14 7 (0.83%) CISSP
15 6 (0.71%) APMP
15 6 (0.71%) CEH
15 6 (0.71%) CCIE
15 6 (0.71%) ISEB
Quality Assurance & Compliance
1 94 (11.16%) SLA
2 33 (3.92%) QA
3 4 (0.48%) ISO/IEC 27001
4 3 (0.36%) Sarbanes-Oxley
4 3 (0.36%) PCI DSS
4 3 (0.36%) COBIT
5 2 (0.24%) EMIR
5 2 (0.24%) Dodd-Frank
5 2 (0.24%) ISO/IEC 20000
5 2 (0.24%) ISO 14001
5 2 (0.24%) ISO 9000
5 2 (0.24%) ISO 9001
System Software
1 73 (8.67%) Active Directory
2 33 (3.92%) VMware Infrastructure
3 26 (3.09%) vSphere
4 22 (2.61%) vCloud
5 8 (0.95%) VMware Workstation
6 7 (0.83%) VMware ESX
6 7 (0.83%) XenDesktop
7 6 (0.71%) XenApp
7 6 (0.71%) Hyper-V
8 5 (0.59%) NFS
9 2 (0.24%) Veritas Cluster Server
9 2 (0.24%) Microsoft App-V
10 1 (0.12%) Firmware
10 1 (0.12%) Terminal Services
10 1 (0.12%) Samba
10 1 (0.12%) Microsoft Virtual Server
10 1 (0.12%) VMware Server
10 1 (0.12%) Oracle RAC
10 1 (0.12%) ClearTrust
10 1 (0.12%) Docker
Systems Management
1 38 (4.51%) Opscode Chef
2 34 (4.04%) Puppet
3 22 (2.61%) ZABBIX
4 14 (1.66%) SCCM
5 13 (1.54%) Graphite
6 10 (1.19%) SCOM
6 10 (1.19%) Nagios
7 9 (1.07%) Control-M
7 9 (1.07%) Zenoss
7 9 (1.07%) Kibana
7 9 (1.07%) Graylog
8 5 (0.59%) SCOrch
9 4 (0.48%) XenMobile
9 4 (0.48%) StatsD
9 4 (0.48%) CA Wily
9 4 (0.48%) Symantec Enterprise Vault
10 3 (0.36%) Systems Management Server (SMS)
11 2 (0.24%) AirWatch
11 2 (0.24%) SolarWinds Orion
11 2 (0.24%) McAfee ePO
Vendors
1 128 (15.20%) Microsoft
2 68 (8.08%) Oracle
3 54 (6.41%) VMware
4 53 (6.29%) Cisco
5 50 (5.94%) SAP
6 35 (4.16%) Citrix
7 25 (2.97%) Salesforce.com
7 25 (2.97%) Remedy
8 24 (2.85%) Juniper
9 22 (2.61%) BMC
10 21 (2.49%) Perforce
11 19 (2.26%) TIBCO
12 16 (1.90%) F5
13 15 (1.78%) New Relic
14 14 (1.66%) Splunk
14 14 (1.66%) IBM
14 14 (1.66%) CheckPoint
14 14 (1.66%) Apple
15 13 (1.54%) Red Hat
15 13 (1.54%) HP
London
FIRST POINT IT RESOURCING
Rate: £475 - £525 per day
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 - £275.00 per day
Posted: 3 days ago
North West London
asos
Posted: 3 days ago
London
Real Staffing
Rate: competitive
Posted: 4 days ago
London
Marcus Donald People
Rate: £12 - £17 per hour
Posted: 4 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £160.00 - £170.00 per day
Posted: 5 days ago
London
Volt
Rate: £240.00 - £260.00 per day
Posted: 5 days ago
City of London
Interquest - IQ ESM
Rate: £350 - £500 per day
Posted: 7 days ago
London
Capita - ITIN
Rate: £400.00 - £450.00 per day
Posted: 10 days ago
Romford
Interquest - IQ ESM
Rate: £50000 - £55000 per annum
Posted: 13 days ago
London
Hays IT - Uk Posting account
Rate: £400.00 - £430.00 per day
Posted: 26 days ago