The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 106 133 120
Rank change year-on-year
+27 -13
Contract jobs citing Service Delivery 467 420 454
As % of all contract IT jobs located in London 1.91% 1.67% 1.73%
As % of the Processes & Methodologies category 2.45% 2.15% 2.30%
Number of daily rates quoted 311 287 268
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £230 £225
10% offered a daily rate of more than £588 £550 £600
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.36% -0.07%
Number of hourly rates quoted 15 5 15
Average hourly rate £21.00 £13.00 £20.00
Average hourly rate % change year-on-year
+61.53% -35.00%
90% offered a hourly rate of more than £14.40 £9.80 £16.10
10% offered a hourly rate of more than £30.40 £43.77 £43.77
UK excluding London average hourly rate £15.39 £17.36 £16.50
% change year-on-year
-11.35% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19023 19513 19700
As % of all contract IT jobs located in London 77.68% 77.53% 75.27%
Number of daily rates quoted 13447 13664 13286
Average daily rate £450 £450 £430
Average daily rate % change year-on-year
- +4.65%
90% offered a daily rate of more than £300 £300 £295
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 237 232 377
Average hourly rate £21.75 £20.93 £32.50
Average hourly rate % change year-on-year
+3.94% -35.61%
90% offered a hourly rate of more than £13.50 £13.00 £15.69
10% offered a hourly rate of more than £53.50 £50.00 £50.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 22 September 2014.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 22 September 2014.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +16 110 £445 +11.25% 24
Uxbridge -15 4 £373 -18.13%
Feltham - 4 - -
Croydon -9 2 £175 -38.59% 1
Greenwich - 2 £275 -
Canary Wharf +13 1 - -
Westminster - 1 £375 -
Paddington - - - -
Wimbledon - - - -
Dagenham - - - -
Brentford - - - -
Bromley - - - - 2
Greenford - - - -
Harrow - - - -
Hounslow - - - -
Kingston Upon Thames - - - - 2
Twickenham - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 22 September 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 376 (40.30%) ITIL
2 201 (21.54%) Finance
3 194 (20.79%) Service Management
4 164 (17.58%) Windows
5 151 (16.18%) Project Management
6 140 (15.01%) Microsoft
7 138 (14.79%) Analytical Skills
8 120 (12.86%) SLA
8 120 (12.86%) Security Cleared
9 111 (11.90%) Agile Software Development
10 100 (10.72%) Change Management
11 84 (9.00%) PRINCE2
12 79 (8.47%) Cisco
13 78 (8.36%) Active Directory
14 77 (8.25%) Degree
15 76 (8.15%) Linux
16 73 (7.82%) MS Office
17 71 (7.61%) MS Excel
18 68 (7.29%) SC Cleared
19 65 (6.97%) ITSM
20 63 (6.75%) Continuous Improvement
21 62 (6.65%) Windows 7
21 62 (6.65%) Incident Management
21 62 (6.65%) Banking
22 61 (6.54%) HP
22 61 (6.54%) ITIL Certification
23 59 (6.32%) Stakeholder Management
24 57 (6.11%) Firewall
25 55 (5.89%) Java
26 53 (5.68%) SQL

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 22 September 2014, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 46 (4.93%) SharePoint
2 36 (3.86%) MS Exchange
3 26 (2.79%) IIS
4 19 (2.04%) Apache
5 17 (1.82%) OpenStack
6 16 (1.71%) Lync
7 15 (1.61%) Exchange Server 2010
8 14 (1.50%) SharePoint 2010
9 10 (1.07%) Exchange Server 2007
9 10 (1.07%) BizTalk Server
10 7 (0.75%) WebSphere
11 6 (0.64%) MS Project Server
11 6 (0.64%) Exchange Server 2003
11 6 (0.64%) SharePoint Server
12 5 (0.54%) WebSphere Process Server
12 5 (0.54%) SharePoint 2013
13 4 (0.43%) SAS
13 4 (0.43%) Blackberry Enterprise Server
13 4 (0.43%) Tomcat
13 4 (0.43%) IBM Notes
Applications
1 73 (7.82%) MS Office
2 71 (7.61%) MS Excel
3 41 (4.39%) MS Project
4 26 (2.79%) MS Visio
5 14 (1.50%) MS PowerPoint
6 6 (0.64%) Spreadsheet
7 3 (0.32%) AutoCAD
Business Applications
1 32 (3.43%) Remedy ITSM
2 6 (0.64%) Dynamics CRM
3 5 (0.54%) Markit EDM
4 2 (0.21%) SAP Oil and Gas
4 2 (0.21%) SAP ERP
4 2 (0.21%) Google Analytics
4 2 (0.21%) SAP SD
5 1 (0.11%) SAP SM
5 1 (0.11%) Oracle EBS
5 1 (0.11%) SAP CRM
5 1 (0.11%) Summit
5 1 (0.11%) Dynamics AX
5 1 (0.11%) Agresso
5 1 (0.11%) SAP HR
5 1 (0.11%) Oracle EBS R12
5 1 (0.11%) Magento
5 1 (0.11%) Oracle iProcurement
5 1 (0.11%) SAP MII
Cloud Services
1 25 (2.68%) Office 365
2 18 (1.93%) SaaS
3 13 (1.39%) PaaS
4 12 (1.29%) IaaS
5 11 (1.18%) Microsoft Azure
6 3 (0.32%) Amazon AWS
6 3 (0.32%) Google Apps
6 3 (0.32%) IBM SmartCloud
7 2 (0.21%) Taleo
8 1 (0.11%) Cloud Computing
8 1 (0.11%) Force.com
8 1 (0.11%) Amazon EC2
8 1 (0.11%) Amazon S3
Communications & Networking
1 57 (6.11%) Firewall
2 43 (4.61%) WAN
3 42 (4.50%) DNS
4 36 (3.86%) DHCP
5 34 (3.64%) LAN
6 32 (3.43%) Internet
7 28 (3.00%) SAN
8 23 (2.47%) VPN
9 22 (2.36%) SSL
10 20 (2.14%) Unified Communications
11 18 (1.93%) TCP/IP
12 16 (1.71%) HTTP
13 15 (1.61%) MPLS
13 15 (1.61%) Network Security
14 14 (1.50%) Cisco ASA
14 14 (1.50%) LDAP
15 11 (1.18%) PBX
16 10 (1.07%) BGP
16 10 (1.07%) IP Telephony
17 9 (0.96%) Cisco IOS
Database & Business Intelligence
1 50 (5.36%) SQL Server
2 19 (2.04%) SQL Server 2008
3 16 (1.71%) MongoDB
3 16 (1.71%) Oracle Database
4 15 (1.61%) NoSQL
5 14 (1.50%) Apache Cassandra
6 13 (1.39%) SQL Server Reporting Services
7 9 (0.96%) SQL Server 2005
7 9 (0.96%) QlikView
8 8 (0.86%) Data Warehouse
8 8 (0.86%) Data Mining
9 5 (0.54%) Hadoop
9 5 (0.54%) Relational Database
10 4 (0.43%) SAS Data Integration Studio
10 4 (0.43%) RDBMS
10 4 (0.43%) DB2
10 4 (0.43%) Base SAS
10 4 (0.43%) EDRMS
11 3 (0.32%) Oracle Reports
11 3 (0.32%) SQL Server 2012
Development Applications
1 21 (2.25%) Git (software)
2 16 (1.71%) Jenkins
3 13 (1.39%) Maven
4 10 (1.07%) Cucumber
5 6 (0.64%) MSI
5 6 (0.64%) Subversion
6 4 (0.43%) Visual Studio
7 3 (0.32%) Toad
7 3 (0.32%) Team Foundation Server
8 2 (0.21%) JIRA
9 1 (0.11%) TeamCity
9 1 (0.11%) ERwin
9 1 (0.11%) ClearQuest
9 1 (0.11%) ClearCase
9 1 (0.11%) RSpec
9 1 (0.11%) Mockito
9 1 (0.11%) Hamcrest
9 1 (0.11%) Hudson
9 1 (0.11%) Capybara
9 1 (0.11%) Calabash
General
1 201 (21.54%) Finance
2 62 (6.65%) Banking
3 44 (4.72%) Telecoms
4 28 (3.00%) Law
5 26 (2.79%) Financial Institution
6 25 (2.68%) Legal
6 25 (2.68%) Retail
7 23 (2.47%) Investment Banking
8 18 (1.93%) Back Office
9 11 (1.18%) Manufacturing
10 8 (0.86%) Marketing
10 8 (0.86%) German Language
11 7 (0.75%) Front Office
11 7 (0.75%) Local Government
12 6 (0.64%) Publishing
12 6 (0.64%) Retail Banking
12 6 (0.64%) French Language
13 5 (0.54%) Games
14 4 (0.43%) Pharmaceutical
15 3 (0.32%) Electronics
Job Titles
1 172 (18.44%) Analyst
2 127 (13.61%) Service Manager
3 77 (8.25%) Project Manager
4 70 (7.50%) Delivery Manager
5 58 (6.22%) Services Delivery Manager
6 57 (6.11%) Architect
7 52 (5.57%) Service Analyst
8 45 (4.82%) Consultant
9 38 (4.07%) Business Analyst
10 28 (3.00%) Support Analyst
11 25 (2.68%) Transition Manager
12 24 (2.57%) Developer
13 19 (2.04%) Network Engineer
13 19 (2.04%) Solutions Architect
13 19 (2.04%) Infrastructure Manager
13 19 (2.04%) Services Delivery Analyst
14 18 (1.93%) Applications Support
15 17 (1.82%) Programme Manager
15 17 (1.82%) Team Leader
15 17 (1.82%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 22 (2.36%) .NET
2 19 (2.04%) Web Services
3 15 (1.61%) Application Packaging
4 13 (1.39%) Middleware
5 11 (1.18%) XML
6 9 (0.96%) CSS
7 8 (0.86%) HTML
8 7 (0.75%) jQuery
9 6 (0.64%) ADO.NET
9 6 (0.64%) HTML5
10 5 (0.54%) .NET Framework
11 4 (0.43%) WebSphere MQ
11 4 (0.43%) Spring
11 4 (0.43%) RESTful
11 4 (0.43%) Software Packaging
12 3 (0.32%) ASP.NET
12 3 (0.32%) OLE
13 2 (0.21%) COM
13 2 (0.21%) J2EE
13 2 (0.21%) WCF
Miscellaneous
1 138 (14.79%) Analytical Skills
2 44 (4.72%) Computer Science
3 39 (4.18%) Open Source
4 34 (3.64%) Management Information System
5 26 (2.79%) Data Protection Act
6 21 (2.25%) User Experience
7 20 (2.14%) Blackberry
7 20 (2.14%) NHS
8 17 (1.82%) Statistics
9 14 (1.50%) CMDB
10 13 (1.39%) Hedge funds
10 13 (1.39%) Freedom of Information
11 10 (1.07%) Taxonomies
11 10 (1.07%) Freedom of Information Act
11 10 (1.07%) CESG
12 9 (0.96%) Clustering
12 9 (0.96%) Client/Server
13 7 (0.75%) CESG CLAS
13 7 (0.75%) Mathematics
14 6 (0.64%) PMI
Operating Systems
1 164 (17.58%) Windows
2 76 (8.15%) Linux
3 62 (6.65%) Windows 7
4 45 (4.82%) Windows Server 2008
5 43 (4.61%) Windows XP
6 42 (4.50%) UNIX
7 27 (2.89%) Windows Server 2003
8 18 (1.93%) CentOS
9 15 (1.61%) Windows 2000
10 14 (1.50%) Ubuntu
11 13 (1.39%) Solaris
12 8 (0.86%) Windows Server 2012
13 6 (0.64%) Windows 8
13 6 (0.64%) Windows Vista
13 6 (0.64%) Red Hat Enterprise Linux
14 4 (0.43%) Android
15 3 (0.32%) Mac OS X
16 2 (0.21%) Apple iOS
16 2 (0.21%) Mac OS
17 1 (0.11%) AIX
Processes & Methodologies
1 376 (40.30%) ITIL
2 194 (20.79%) Service Management
3 151 (16.18%) Project Management
4 111 (11.90%) Agile Software Development
5 100 (10.72%) Change Management
6 84 (9.00%) PRINCE2
7 65 (6.97%) ITSM
8 63 (6.75%) Continuous Improvement
9 62 (6.65%) Incident Management
10 59 (6.32%) Stakeholder Management
11 48 (5.14%) Problem Management
12 41 (4.39%) Migration
13 40 (4.29%) Risk Management
14 39 (4.18%) Configuration Management
14 39 (4.18%) Load Balancing
15 35 (3.75%) Change Control
16 32 (3.43%) Business Analysis
16 32 (3.43%) Data Protection
16 32 (3.43%) Scrum
17 29 (3.11%) Asset Management
Programming Languages
1 55 (5.89%) Java
2 53 (5.68%) SQL
3 31 (3.32%) JavaScript
4 24 (2.57%) Perl
5 23 (2.47%) Python
6 19 (2.04%) Ruby
7 16 (1.71%) C#
8 15 (1.61%) PowerShell
9 13 (1.39%) PHP
10 12 (1.29%) VBScript
11 9 (0.96%) VB
11 9 (0.96%) C
12 8 (0.86%) Shell Script
13 4 (0.43%) Bash Shell
14 3 (0.32%) VBA
14 3 (0.32%) Scala
15 2 (0.21%) C-shell
15 2 (0.21%) Korn
16 1 (0.11%) PowerHouse
16 1 (0.11%) Objective-C
Qualifications
1 120 (12.86%) Security Cleared
2 77 (8.25%) Degree
3 68 (7.29%) SC Cleared
4 61 (6.54%) ITIL Certification
5 27 (2.89%) Cisco Certification
6 24 (2.57%) ITIL Foundation Certificate
7 21 (2.25%) DV Cleared
8 19 (2.04%) Microsoft Certification
9 16 (1.71%) CCNP
10 14 (1.50%) PRINCE2 Certification
11 13 (1.39%) PMI Certification
12 11 (1.18%) JNCIS
12 11 (1.18%) CCNA
13 10 (1.07%) PRINCE2 Practitioner
14 9 (0.96%) CTC Cleared
14 9 (0.96%) MCSE
14 9 (0.96%) MCTS
15 8 (0.86%) MCITP
16 7 (0.75%) PMP
16 7 (0.75%) CCDP
Quality Assurance & Compliance
1 120 (12.86%) SLA
2 24 (2.57%) COBIT
3 17 (1.82%) QA
4 6 (0.64%) ISO/IEC 27001
4 6 (0.64%) GPG13
5 3 (0.32%) ISO 9001
5 3 (0.32%) GxP
6 2 (0.21%) Sarbanes-Oxley
7 1 (0.11%) ISO 14001
7 1 (0.11%) GAMP
7 1 (0.11%) PCI DSS
System Software
1 78 (8.36%) Active Directory
2 34 (3.64%) VMware Infrastructure
3 20 (2.14%) Hyper-V
4 17 (1.82%) vCloud
5 12 (1.29%) Microsoft App-V
6 8 (0.86%) ISA Server
6 8 (0.86%) VMware ESX
6 8 (0.86%) vSphere
7 7 (0.75%) Terminal Server
8 6 (0.64%) Terminal Services
9 5 (0.54%) XenApp
9 5 (0.54%) XenServer
9 5 (0.54%) XenDesktop
10 3 (0.32%) NFS
10 3 (0.32%) VMware ESXi
11 2 (0.21%) Forefront TMG
11 2 (0.21%) Veritas Cluster Server
11 2 (0.21%) Sendmail
11 2 (0.21%) Oracle RAC
12 1 (0.11%) VMware Server
Systems Management
1 31 (3.32%) Puppet
2 25 (2.68%) Opscode Chef
3 23 (2.47%) SCCM
4 21 (2.25%) SCOM
5 17 (1.82%) ZABBIX
6 14 (1.50%) Zenoss
6 14 (1.50%) Nagios
7 13 (1.39%) Kibana
7 13 (1.39%) Graylog2
8 12 (1.29%) Tivoli
9 10 (1.07%) SCOrch
10 7 (0.75%) DameWare
11 6 (0.64%) SCVMM
11 6 (0.64%) OpenView
11 6 (0.64%) OVSD
12 5 (0.54%) SCDPM
12 5 (0.54%) Tivoli Monitoring
13 4 (0.43%) ZENworks
13 4 (0.43%) Norton AntiVirus
14 3 (0.32%) NetBackup
Vendors
1 140 (15.01%) Microsoft
2 79 (8.47%) Cisco
3 61 (6.54%) HP
4 49 (5.25%) VMware
5 48 (5.14%) Oracle
6 41 (4.39%) Remedy
7 32 (3.43%) SAP
8 29 (3.11%) BMC
9 27 (2.89%) Juniper
10 24 (2.57%) Citrix
11 23 (2.47%) F5
12 22 (2.36%) McAfee
13 20 (2.14%) CheckPoint
14 16 (1.71%) Perforce
14 16 (1.71%) Splunk
15 14 (1.50%) Bloomberg
15 14 (1.50%) IBM
16 12 (1.29%) EMC
16 12 (1.29%) Infoblox
17 11 (1.18%) Avaya
London
Opilio Recruitment
Rate: £150 - 180 per day
Posted: Yesterday
London
Hydrogen Group
Posted: 2 days ago
London
Mercator IT Solutions
Posted: 2 days ago
London
PwC Careers in the UK
Posted: 3 days ago
London
Venturi
Rate: £175 - £225 per day
Posted: 3 days ago
City, London
Hatstand Limited
Rate: £400 - £750 per day
Posted: 3 days ago
West London
Endemol UK
Rate: Up to £25,500 per annum
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Rate: £450.00 - £550.00 per day
Posted: 4 days ago
London
Lorien Resourcing
Posted: 4 days ago
East London
Eaglecliff
Rate: From £25 to £30 per hour
Posted: 4 days ago
London
Connectus
Rate: £400 per day
Posted: 5 days ago
London
Experis Ltd
Rate: £300.00 - £350.00 per day
Posted: 5 days ago
London
TEKsystems
Posted: 5 days ago
London
TEKsystems
Posted: 5 days ago
City, London
Rullion IT Plus
Rate: £425 - £500 per day
Posted: 5 days ago
City, London
Coal IT Services
Rate: £450 per day
Posted: 6 days ago
Docklands
iKonnect
Rate: £400 - £500 per day
Posted: 6 days ago
London
Venn Group - UK
Rate: 40-50 Per Hour
Posted: 10 days ago
London
NFP Group Ltd
Rate: £400 - £425 per annum
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Rate: £325.00 - £359.00 per day
Posted: 10 days ago