The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / London
Rank 143 118 91
Rank change year-on-year
-25 -27
Contract jobs citing Service Delivery 345 403 500
As % of all contract IT jobs located in London 1.80% 1.92% 2.37%
As % of the Processes & Methodologies category 2.14% 2.28% 2.91%
Number of daily rates quoted 237 243 342
Median daily rate £475 £450 £400
Median daily rate % change year-on-year
+5.55% +12.50%
90% offered a daily rate of more than £331 £276 £233
10% offered a daily rate of more than £650 £623 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 7 8 8
Median hourly rate £30.43 £16.25 £21.00
Median hourly rate % change year-on-year
+87.26% -22.61%
90% offered a hourly rate of more than £21.38 £13.12 £16.20
10% offered a hourly rate of more than £38.04 £23.78 £121.50
UK excluding London median hourly rate £12.25 £21.50 £14.00
% change year-on-year
-43.02% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16153 17661 17197
As % of all contract IT jobs located in London 84.51% 84.12% 81.43%
Number of daily rates quoted 11671 12516 12421
Median daily rate £488 £475 £450
Median daily rate % change year-on-year
+2.63% +5.55%
90% offered a daily rate of more than £350 £325 £313
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 158 206 192
Median hourly rate £31.50 £24.23 £22.00
Median hourly rate % change year-on-year
+30.00% +10.13%
90% offered a hourly rate of more than £14.50 £12.50 £12.50
10% offered a hourly rate of more than £55.00 £50.99 £52.50
UK excluding London median hourly rate £35.00 £40.00 £25.25
% change year-on-year
-12.50% +58.41%

Service Delivery
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 21 January 2017.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 21 January 2017.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -4 44 £455 -5.69% 19
Uxbridge +5 6 - -
Croydon -17 6 £550 +48.09% 2
Hammersmith - 4 £405 -
Twickenham +3 3 £400 +23.07%
Hounslow +1 2 - - 1
Kingston Upon Thames -3 2 £375 -
Canary Wharf -3 2 £475 +90.00%
Docklands, London - 2 £500 -
Bromley -1 1 £650 +85.71%
Brentford - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 21 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Delivery.

1 274 (36.10%) ITIL
2 189 (24.90%) Finance
3 148 (19.50%) Agile Software Development
4 147 (19.37%) Service Management
4 147 (19.37%) Project Management
5 129 (17.00%) Windows
6 101 (13.31%) Security Cleared
7 95 (12.52%) SLA
8 88 (11.59%) Microsoft
9 83 (10.94%) Service Design
10 78 (10.28%) Banking
11 77 (10.14%) Analytical Skills
12 74 (9.75%) Change Management
13 72 (9.49%) Stakeholder Management
14 71 (9.35%) MS Excel
15 67 (8.83%) ITIL V3
15 67 (8.83%) Windows Server
16 63 (8.30%) Management Information System
17 61 (8.04%) Degree
18 58 (7.64%) Problem Management
18 58 (7.64%) Continuous Improvement
19 53 (6.98%) SQL
20 51 (6.72%) PRINCE2
20 51 (6.72%) Active Directory
21 50 (6.59%) Linux
21 50 (6.59%) SC Cleared
22 49 (6.46%) DevOps
22 49 (6.46%) MS Office
23 46 (6.06%) Legal
23 46 (6.06%) Data Centre

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (3.95%) SharePoint
2 16 (2.11%) IIS
3 14 (1.84%) MS Exchange
4 12 (1.58%) CMS
4 12 (1.58%) Confluence
5 11 (1.45%) Skype for Business
6 8 (1.05%) OpenStack
7 6 (0.79%) Apache
7 6 (0.79%) Blackberry Enterprise Server
7 6 (0.79%) Exchange Server 2010
7 6 (0.79%) Oracle SOA Suite
8 5 (0.66%) Tomcat
9 4 (0.53%) Cloud Foundry
9 4 (0.53%) Exchange Server 2007
9 4 (0.53%) nginx
10 3 (0.40%) WebSphere
11 2 (0.26%) Exchange Server 2013
11 2 (0.26%) SharePoint 2013
12 1 (0.13%) GemFire
12 1 (0.13%) NServiceBus
Applications
1 71 (9.35%) MS Excel
2 49 (6.46%) MS Office
3 20 (2.64%) MS Project
4 18 (2.37%) MS Visio
5 17 (2.24%) MS PowerPoint
6 7 (0.92%) Spreadsheet
7 3 (0.40%) Adobe After Effects
7 3 (0.40%) Adobe Illustrator
7 3 (0.40%) Photoshop
8 1 (0.13%) InfoPath
Business Applications
1 6 (0.79%) SAP MM
2 5 (0.66%) OpenText VIM for SAP
3 4 (0.53%) Eloqua
4 3 (0.40%) Dynamics CRM
5 2 (0.26%) SAP BPC
5 2 (0.26%) SAP ERP
5 2 (0.26%) SAP FI-GL
5 2 (0.26%) SAP Oil and Gas
5 2 (0.26%) WebTrends
6 1 (0.13%) Oracle ERP
6 1 (0.13%) Oracle Financials
6 1 (0.13%) Oracle Retail
6 1 (0.13%) PeopleSoft Financials
6 1 (0.13%) Remedy ITSM
6 1 (0.13%) SAP Business ByDesign
6 1 (0.13%) SAP CO
6 1 (0.13%) SAP FI
6 1 (0.13%) SAP FI/CO
6 1 (0.13%) SAP SRM
Cloud Services
1 31 (4.08%) Office 365
2 30 (3.95%) Microsoft Azure
3 22 (2.90%) Amazon AWS
4 7 (0.92%) SaaS
5 6 (0.79%) PaaS
6 4 (0.53%) IaaS
7 3 (0.40%) Google Analytics
7 3 (0.40%) OneDrive
7 3 (0.40%) Taleo
8 2 (0.26%) GitHub
9 1 (0.13%) Cloud Computing
9 1 (0.13%) Heroku
9 1 (0.13%) Mimecast
9 1 (0.13%) SuccessFactors
9 1 (0.13%) Yammer
Communications & Networking
1 33 (4.35%) Internet
2 22 (2.90%) Firewall
3 21 (2.77%) WAN
4 20 (2.64%) DNS
4 20 (2.64%) TCP/IP
5 18 (2.37%) VPN
6 17 (2.24%) LAN
7 15 (1.98%) Intranet
8 12 (1.58%) HTTP
9 10 (1.32%) SAN
9 10 (1.32%) SSL
9 10 (1.32%) Wireless
10 9 (1.19%) DHCP
11 8 (1.05%) F5 BIG-IP LTM
11 8 (1.05%) IPsec
12 7 (0.92%) Cisco ASA
12 7 (0.92%) F5 BIG-IP GTM
12 7 (0.92%) VLAN
12 7 (0.92%) VoIP
13 6 (0.79%) DMZ
Database & Business Intelligence
1 41 (5.40%) SQL Server
2 13 (1.71%) MongoDB
3 12 (1.58%) Relational Database
4 9 (1.19%) Data Warehouse
4 9 (1.19%) MySQL
5 8 (1.05%) Big Data
5 8 (1.05%) PostgreSQL
6 7 (0.92%) SAP BW
7 6 (0.79%) Oracle Database
7 6 (0.79%) SQL Server Reporting Services
8 5 (0.66%) BusinessObjects
8 5 (0.66%) NoSQL
9 4 (0.53%) SAP Data Services
9 4 (0.53%) SQL Server Integration Services
10 3 (0.40%) ActiveReports
10 3 (0.40%) DB2
10 3 (0.40%) Hadoop
10 3 (0.40%) RDBMS
11 2 (0.26%) EDRMS
11 2 (0.26%) Oracle Reports
Development Applications
1 21 (2.77%) Team Foundation Server
2 19 (2.50%) TeamCity
3 16 (2.11%) Octopus Deploy
4 15 (1.98%) Git (software)
5 13 (1.71%) JIRA
6 10 (1.32%) Atlassian Bamboo
7 9 (1.19%) Hudson
7 9 (1.19%) MSBuild
7 9 (1.19%) Subversion
8 8 (1.05%) Vagrant
9 7 (0.92%) Jenkins
10 5 (0.66%) Maven
10 5 (0.66%) NuGet
10 5 (0.66%) Visual Studio
11 4 (0.53%) CircleCI
11 4 (0.53%) Gradle
11 4 (0.53%) gulp
11 4 (0.53%) Travis CI
12 3 (0.40%) Dreamweaver
13 2 (0.26%) JUnit
General
1 189 (24.90%) Finance
2 78 (10.28%) Banking
3 46 (6.06%) Legal
4 27 (3.56%) Marketing
5 26 (3.43%) Telecoms
6 22 (2.90%) Back Office
6 22 (2.90%) Financial Institution
7 15 (1.98%) Investment Banking
8 12 (1.58%) Law
9 10 (1.32%) Retail
10 9 (1.19%) Pharmaceutical
11 7 (0.92%) Local Government
12 6 (0.79%) Advertising
12 6 (0.79%) Front Office
12 6 (0.79%) Spanish Language
13 5 (0.66%) Billing
13 5 (0.66%) French Language
13 5 (0.66%) Wholesale Banking
14 4 (0.53%) Publishing
15 3 (0.40%) Manufacturing
Job Titles
1 117 (15.42%) Service Manager
2 115 (15.15%) Analyst
3 90 (11.86%) Delivery Manager
4 70 (9.22%) Services Delivery Manager
5 61 (8.04%) Architect
6 50 (6.59%) IT Manager
7 49 (6.46%) Project Manager
8 48 (6.32%) Developer
9 39 (5.14%) Service Analyst
10 36 (4.74%) Business Analyst
11 33 (4.35%) Consultant
12 24 (3.16%) IT Services Manager
13 23 (3.03%) Applications Support
13 23 (3.03%) Infrastructure Manager
13 23 (3.03%) Operations Manager
14 20 (2.64%) Transition Manager
15 19 (2.50%) DevOps Engineer
15 19 (2.50%) ITIL Manager
16 18 (2.37%) IT Services Delivery Manager
16 18 (2.37%) Support Engineer
Libraries, Frameworks & Software Standards
1 44 (5.80%) Web Services
2 43 (5.67%) .NET
3 34 (4.48%) HTML
4 31 (4.08%) CSS
5 24 (3.16%) XML
6 21 (2.77%) jQuery
7 16 (2.11%) ASP.NET
8 13 (1.71%) JSON
9 12 (1.58%) REST
10 8 (1.05%) HTML5
11 7 (0.92%) RESTful
11 7 (0.92%) SignalR
12 5 (0.66%) IBM Integration Bus
12 5 (0.66%) Node.js
12 5 (0.66%) Oracle Fusion
12 5 (0.66%) PostGIS
12 5 (0.66%) RSS
12 5 (0.66%) Software Packaging
12 5 (0.66%) Spring
12 5 (0.66%) XSLT
Miscellaneous
1 77 (10.14%) Analytical Skills
2 63 (8.30%) Management Information System
3 46 (6.06%) Data Centre
4 23 (3.03%) User Experience
5 14 (1.84%) Hedge funds
6 13 (1.71%) Clustering
6 13 (1.71%) Data Integration
7 12 (1.58%) Statistics
8 11 (1.45%) Computer Science
8 11 (1.45%) Derivative
8 11 (1.45%) NHS
9 10 (1.32%) Video Conferencing
10 9 (1.19%) Blackberry
10 9 (1.19%) Virtual Team
11 7 (0.92%) Client/Server
11 7 (0.92%) Enterprise Software
12 6 (0.79%) Data Protection Act
12 6 (0.79%) Fat Client
12 6 (0.79%) Smartphone
12 6 (0.79%) Visualisation
Operating Systems
1 129 (17.00%) Windows
2 67 (8.83%) Windows Server
3 50 (6.59%) Linux
4 35 (4.61%) Unix
5 26 (3.43%) Windows Server 2003
6 23 (3.03%) Windows Server 2008
6 23 (3.03%) Windows Server 2012
7 18 (2.37%) Windows 7
8 10 (1.32%) Red Hat Enterprise Linux
9 7 (0.92%) CentOS
10 6 (0.79%) Windows 2000
10 6 (0.79%) Windows 8
11 5 (0.66%) AIX
11 5 (0.66%) Android
11 5 (0.66%) Ubuntu
11 5 (0.66%) Windows 10
11 5 (0.66%) Windows XP
12 4 (0.53%) Solaris
13 3 (0.40%) Mac OS X
14 2 (0.26%) zOS
Processes & Methodologies
1 274 (36.10%) ITIL
2 148 (19.50%) Agile Software Development
3 147 (19.37%) Project Management
3 147 (19.37%) Service Management
4 83 (10.94%) Service Design
5 74 (9.75%) Change Management
6 72 (9.49%) Stakeholder Management
7 67 (8.83%) ITIL V3
8 58 (7.64%) Continuous Improvement
8 58 (7.64%) Problem Management
9 51 (6.72%) PRINCE2
10 49 (6.46%) DevOps
11 44 (5.80%) ITSM
12 39 (5.14%) Configuration Management
13 38 (5.01%) Open Source
13 38 (5.01%) Scrum
14 37 (4.87%) Stakeholder Engagement
15 32 (4.22%) Workflow
16 31 (4.08%) CRM
16 31 (4.08%) Waterfall
Programming Languages
1 53 (6.98%) SQL
2 32 (4.22%) Java
3 30 (3.95%) PowerShell
4 28 (3.69%) JavaScript
4 28 (3.69%) Python
5 20 (2.64%) Bash Shell
6 19 (2.50%) C#
7 16 (2.11%) Ruby
8 14 (1.84%) C
9 13 (1.71%) Shell Script
10 6 (0.79%) PHP
11 5 (0.66%) T-SQL
12 4 (0.53%) Groovy
12 4 (0.53%) Perl
12 4 (0.53%) Scala
13 3 (0.40%) COBOL
14 2 (0.26%) C++
14 2 (0.26%) JCL
14 2 (0.26%) VBA
15 1 (0.13%) MATLAB
Qualifications
1 101 (13.31%) Security Cleared
2 61 (8.04%) Degree
3 50 (6.59%) SC Cleared
4 41 (5.40%) ITIL Certification
5 31 (4.08%) DV Cleared
6 14 (1.84%) BPSS Clearance
7 12 (1.58%) Cisco Certification
8 11 (1.45%) Microsoft Certification
8 11 (1.45%) PMP
9 10 (1.32%) CISSP
10 8 (1.05%) MCP
10 8 (1.05%) MCSE
11 7 (0.92%) ISEB
12 6 (0.79%) CISM
12 6 (0.79%) CTC Cleared
13 5 (0.66%) CCIE
13 5 (0.66%) CCNP
13 5 (0.66%) ISSAP
13 5 (0.66%) MCSA
14 4 (0.53%) HNC
Quality Assurance & Compliance
1 95 (12.52%) SLA
2 24 (3.16%) QA
3 15 (1.98%) Data Quality
4 14 (1.84%) Disclosure Scotland
5 7 (0.92%) PCI DSS
6 6 (0.79%) ISO/IEC 27001
7 5 (0.66%) MiFID
8 4 (0.53%) Sarbanes-Oxley
9 2 (0.26%) COBIT
9 2 (0.26%) ISO 9000
9 2 (0.26%) PMBOK
10 1 (0.13%) CRD IV
10 1 (0.13%) Dodd-Frank
10 1 (0.13%) EMIR
10 1 (0.13%) GAAP
10 1 (0.13%) GDPR
10 1 (0.13%) HL7
10 1 (0.13%) HMG Infosec
10 1 (0.13%) HMG Security Policy Framework
10 1 (0.13%) ISO20022
System Software
1 51 (6.72%) Active Directory
2 23 (3.03%) VMware Infrastructure
3 13 (1.71%) GFS2
3 13 (1.71%) GlusterFS
3 13 (1.71%) OCFS2
4 11 (1.45%) Virtual Machines
5 10 (1.32%) Docker
6 9 (1.19%) VMware ESX
6 9 (1.19%) XenApp
7 7 (0.92%) Microsoft App-V
7 7 (0.92%) XenDesktop
8 5 (0.66%) DFS Replication
8 5 (0.66%) Hyper-V
8 5 (0.66%) Virtual Desktop
9 4 (0.53%) NFS
9 4 (0.53%) Samba
10 3 (0.40%) Job Entry Subsystem
10 3 (0.40%) Tivoli Workload Scheduler
11 2 (0.26%) ProxySG
11 2 (0.26%) Time Sharing Option
Systems Management
1 31 (4.08%) Puppet
2 20 (2.64%) SCCM
3 17 (2.24%) Ansible
4 15 (1.98%) Opscode Chef
5 13 (1.71%) CFEngine
5 13 (1.71%) Failover Clustering
5 13 (1.71%) SELinux
6 8 (1.05%) SCOM
7 5 (0.66%) MOM
8 4 (0.53%) DameWare
8 4 (0.53%) Tivoli
9 2 (0.26%) HP SIM
9 2 (0.26%) Kubernetes
9 2 (0.26%) Microsoft Clustering
9 2 (0.26%) SafeCom
10 1 (0.13%) AirWatch
10 1 (0.13%) Cisco UCCX
10 1 (0.13%) Enterprise Manager Cloud Control
10 1 (0.13%) Graphite
10 1 (0.13%) Simpana
Vendors
1 88 (11.59%) Microsoft
2 40 (5.27%) Cisco
3 35 (4.61%) Oracle
4 33 (4.35%) VMware
5 28 (3.69%) Citrix
6 23 (3.03%) ServiceNow
7 21 (2.77%) HP
7 21 (2.77%) IBM
7 21 (2.77%) SAP
8 12 (1.58%) OpenText
9 10 (1.32%) Red Hat
10 8 (1.05%) 3PAR
10 8 (1.05%) Apple
10 8 (1.05%) Atlassian
10 8 (1.05%) EMC
10 8 (1.05%) F5
10 8 (1.05%) SmartStream
11 7 (0.92%) Dell
11 7 (0.92%) Splunk
11 7 (0.92%) Tableau
Croydon, Surrey
IntaPeople
Rate: £300 - £350 per annum
Posted: 4 days ago
South East London
Lorien Resourcing
Rate: £500 - £535 per day
Posted: Yesterday
London
Venn Group
Posted: Yesterday
London
Elevate Direct
Rate: From £400 to £480 per day
Posted: 3 days ago
Central London / West End
Proprius Recruitment
Rate: From £575 to £650 per day Contract runs to 31st December 2017
Posted: 3 days ago
London
Lorien Resourcing
Rate: Market rate
Posted: 4 days ago
London
Oho Group Ltd.
Rate: £500 - £1000 per day
Posted: 4 days ago