The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 128 93 116
Rank change year-on-year
-35 +23
Contract jobs citing Service Delivery 378 496 405
As % of all contract IT jobs located in London 1.78% 2.34% 1.84%
As % of the Processes & Methodologies category 2.13% 2.92% 2.29%
Number of daily rates quoted 241 344 239
Average daily rate £450 £400 £400
Average daily rate % change year-on-year
+12.50% -
90% offered a daily rate of more than £250 £234 £263
10% offered a daily rate of more than £625 £546 £550
UK excluding London average daily rate £390 £375 £380
% change year-on-year
+4.00% -1.25%
Number of hourly rates quoted 8 11 12
Average hourly rate £16.25 £28.19 £19.50
Average hourly rate % change year-on-year
-42.35% +44.56%
90% offered a hourly rate of more than £13.12 £15.51 £15.05
10% offered a hourly rate of more than £28.00 £105.00 £125.00
UK excluding London average hourly rate £21.50 £15.88 £14.33
% change year-on-year
+35.43% +10.76%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17711 17014 17700
As % of all contract IT jobs located in London 83.46% 80.30% 80.49%
Number of daily rates quoted 12656 12172 12163
Average daily rate £475 £450 £438
Average daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £325 £310 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 218 200 242
Average hourly rate £22.12 £22.00 £24.00
Average hourly rate % change year-on-year
+0.52% -8.33%
90% offered a hourly rate of more than £12.50 £11.59 £14.35
10% offered a hourly rate of more than £50.99 £50.00 £72.25
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the London region.

Service Delivery Daily Rate Trend in London

Service Delivery
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 9 February 2016.

Service Delivery Daily Rate Histogram in London

Service Delivery
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the London region.

Service Delivery Hourly Rate Trend in London

Service Delivery
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the London region over the 3 months to 9 February 2016.

Service Delivery Hourly Rate Histogram in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the London region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -12 47 £450 +12.50% 22
Croydon -4 18 £414 +3.59% 1
Bromley -7 6 £363 -9.37% 2
Canary Wharf +5 5 £178 -60.55%
Feltham - 3 £220 -
Kingston Upon Thames +5 2 - -
Uxbridge -1 2 £310 -6.06% 1
Greenwich -2 2 £431 +4.34%
Hackney - 2 £338 -
Paddington - 2 £440 -
Romford - 2 £124 -
Hounslow +4 1 - -
Hammersmith -2 1 £475 -
Harrow - 1 £463 -
Osterley - 1 £470 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 9 February 2016, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 349 (41.85%) ITIL
2 223 (26.74%) Finance
3 219 (26.26%) Service Management
4 156 (18.71%) Windows
5 151 (18.11%) Project Management
6 123 (14.75%) Agile Software Development
7 118 (14.15%) Microsoft
8 115 (13.79%) Security Cleared
9 111 (13.31%) SLA
10 104 (12.47%) Change Management
11 99 (11.87%) ITSM
12 90 (10.79%) Management Information System
13 89 (10.67%) Degree
14 85 (10.19%) ITIL V3
15 84 (10.07%) Active Directory
16 82 (9.83%) Analytical Skills
17 76 (9.11%) MS Excel
17 76 (9.11%) SQL
17 76 (9.11%) SC Cleared
18 74 (8.87%) Problem Management
19 73 (8.75%) PRINCE2
20 72 (8.63%) SQL Server
20 72 (8.63%) Banking
21 71 (8.51%) VMware
21 71 (8.51%) Windows Server
22 61 (7.31%) Stakeholder Management
23 56 (6.71%) Citrix
23 56 (6.71%) Incident Management
24 55 (6.59%) Continuous Improvement
25 54 (6.47%) Data Centre

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 9 February 2016, IT contractor jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 36 (4.32%) SharePoint
2 31 (3.72%) MS Exchange
3 24 (2.88%) Exchange Server 2010
4 23 (2.76%) IIS
5 19 (2.28%) Skype for Business
6 13 (1.56%) Blackberry Enterprise Server
7 12 (1.44%) Apache
7 12 (1.44%) OpenStack
8 9 (1.08%) Exchange Server 2007
9 8 (0.96%) Node.js
10 7 (0.84%) Confluence
10 7 (0.84%) Tomcat
11 6 (0.72%) JBoss
11 6 (0.72%) WebSphere
12 5 (0.60%) BizTalk Server
13 4 (0.48%) IBM Notes
13 4 (0.48%) nginx
13 4 (0.48%) SAS
14 3 (0.36%) WebLogic
15 2 (0.24%) Commerce Server
Applications
1 76 (9.11%) MS Excel
2 50 (6.00%) MS Office
3 27 (3.24%) MS PowerPoint
4 19 (2.28%) MS Project
5 15 (1.80%) MS Visio
6 11 (1.32%) Spreadsheet
7 3 (0.36%) SPSS
8 1 (0.12%) Adobe After Effects
8 1 (0.12%) Adobe Illustrator
8 1 (0.12%) Photoshop
8 1 (0.12%) S-PLUS
Business Applications
1 16 (1.92%) SAP GRC
2 15 (1.80%) SAP SRM
3 14 (1.68%) Remedy ITSM
4 12 (1.44%) Dynamics CRM
5 6 (0.72%) SAP IS-U
6 3 (0.36%) SAP HCM
6 3 (0.36%) SAP HR
6 3 (0.36%) Unit4 Business World
7 2 (0.24%) assyst
7 2 (0.24%) Documaker
7 2 (0.24%) Maximo
7 2 (0.24%) Misys Opics
7 2 (0.24%) Salesforce.com CRM
7 2 (0.24%) SAP Oil and Gas
8 1 (0.12%) Adobe Campaign
8 1 (0.12%) ION MarketView
8 1 (0.12%) SAP BPC
8 1 (0.12%) SAP hybris
8 1 (0.12%) SAP PM
8 1 (0.12%) SAP SD
Cloud Services
1 16 (1.92%) Microsoft Azure
2 15 (1.80%) Amazon AWS
3 13 (1.56%) PaaS
4 10 (1.20%) Cloud Computing
4 10 (1.20%) Office 365
4 10 (1.20%) SaaS
5 4 (0.48%) IaaS
6 3 (0.36%) GitHub
6 3 (0.36%) Google Apps
7 1 (0.12%) Adobe Analytics
7 1 (0.12%) Google Drive
7 1 (0.12%) Yammer
Communications & Networking
1 42 (5.04%) DNS
2 30 (3.60%) LAN
3 29 (3.48%) TCP/IP
4 26 (3.12%) Firewall
4 26 (3.12%) SAN
5 24 (2.88%) WAN
6 23 (2.76%) DHCP
7 15 (1.80%) NAS
8 14 (1.68%) NetScaler
8 14 (1.68%) Network Security
8 14 (1.68%) SSL
8 14 (1.68%) VPN
9 12 (1.44%) MPLS
10 11 (1.32%) BGP
10 11 (1.32%) OSPF
10 11 (1.32%) Wireless
11 9 (1.08%) Internet
12 7 (0.84%) Ethernet
12 7 (0.84%) Remote Desktop
12 7 (0.84%) Spanning Tree
Database & Business Intelligence
1 72 (8.63%) SQL Server
2 20 (2.40%) SQL Server Reporting Services
3 17 (2.04%) SAP BW
3 17 (2.04%) SQL Server Integration Services
4 14 (1.68%) Oracle Database
5 13 (1.56%) MongoDB
6 12 (1.44%) MySQL
7 11 (1.32%) Data Mining
7 11 (1.32%) NoSQL
7 11 (1.32%) SQL Server 2008
8 9 (1.08%) Data Warehouse
8 9 (1.08%) SQL Server Analysis Services
9 8 (0.96%) Relational Database
9 8 (0.96%) SAP BI
9 8 (0.96%) SQL Server 2005
10 6 (0.72%) PostgreSQL
10 6 (0.72%) RDBMS
10 6 (0.72%) SQL Server 2012
11 5 (0.60%) Ingres
11 5 (0.60%) Oracle Reports
Development Applications
1 19 (2.28%) JIRA
2 11 (1.32%) Git (software)
3 9 (1.08%) Jenkins
4 3 (0.36%) GitLab
4 3 (0.36%) Vagrant
4 3 (0.36%) Visual Studio
4 3 (0.36%) Zephyr
5 2 (0.24%) ERwin
5 2 (0.24%) Visual Studio Tools for Office
6 1 (0.12%) Ant
6 1 (0.12%) Atlassian Bamboo
6 1 (0.12%) Dreamweaver
6 1 (0.12%) Eclipse
6 1 (0.12%) InstallShield
6 1 (0.12%) Maven
6 1 (0.12%) Subversion
6 1 (0.12%) Team Foundation Server
6 1 (0.12%) WebObjects
General
1 223 (26.74%) Finance
2 72 (8.63%) Banking
3 39 (4.68%) Telecoms
4 32 (3.84%) Investment Banking
5 28 (3.36%) Financial Institution
5 28 (3.36%) Legal
6 26 (3.12%) Front Office
7 20 (2.40%) Marketing
8 15 (1.80%) Back Office
9 14 (1.68%) Law
10 13 (1.56%) Retail
11 7 (0.84%) Advertising
12 5 (0.60%) Local Government
13 4 (0.48%) Billing
13 4 (0.48%) Spanish Language
14 3 (0.36%) German Language
14 3 (0.36%) Manufacturing
14 3 (0.36%) Publishing
15 2 (0.24%) Electronics
16 1 (0.12%) Games
Job Titles
1 164 (19.66%) Service Manager
2 129 (15.47%) Analyst
3 91 (10.91%) Delivery Manager
4 87 (10.43%) Services Delivery Manager
5 50 (6.00%) Architect
6 49 (5.88%) Service Analyst
7 43 (5.16%) Consultant
8 39 (4.68%) Project Manager
9 35 (4.20%) IT Manager
10 29 (3.48%) Support Analyst
11 28 (3.36%) ITIL Manager
11 28 (3.36%) Transition Manager
12 27 (3.24%) Service Architect
12 27 (3.24%) Services Delivery Analyst
13 26 (3.12%) Applications Support
14 25 (3.00%) Business Analyst
15 22 (2.64%) Developer
15 22 (2.64%) IT Services Manager
15 22 (2.64%) ITIL Service Manager
15 22 (2.64%) Senior Manager
Libraries, Frameworks & Software Standards
1 29 (3.48%) Web Services
2 20 (2.40%) HTML
3 19 (2.28%) XML
4 17 (2.04%) Middleware
5 16 (1.92%) .NET
6 10 (1.20%) CSS
7 7 (0.84%) J2EE
8 6 (0.72%) ASP.NET
8 6 (0.72%) HTML5
8 6 (0.72%) SOAP
9 4 (0.48%) jQuery
9 4 (0.48%) JSON
9 4 (0.48%) LAMP
10 3 (0.36%) CSS3
10 3 (0.36%) Oracle Fusion
10 3 (0.36%) RabbitMQ
10 3 (0.36%) Velocity
10 3 (0.36%) ZeroMQ
11 2 (0.24%) IBM Integration Bus
11 2 (0.24%) RESTful
Miscellaneous
1 90 (10.79%) Management Information System
2 82 (9.83%) Analytical Skills
3 54 (6.47%) Data Centre
4 20 (2.40%) NHS
5 18 (2.16%) Hedge funds
6 15 (1.80%) Computer Science
7 14 (1.68%) Blackberry
7 14 (1.68%) User Experience
8 10 (1.20%) Mobile App
8 10 (1.20%) PKI
9 9 (1.08%) CMDB
9 9 (1.08%) Data Protection Act
10 8 (0.96%) Video Conferencing
11 7 (0.84%) Foreign Exchange (FX)
11 7 (0.84%) Replication
12 6 (0.72%) Clustering
12 6 (0.72%) Freedom of Information
12 6 (0.72%) Reinsurance
12 6 (0.72%) Statistics
13 5 (0.60%) Equities
Operating Systems
1 156 (18.71%) Windows
2 71 (8.51%) Windows Server
3 47 (5.64%) Linux
3 47 (5.64%) Windows 7
4 43 (5.16%) Windows Server 2012
5 37 (4.44%) Windows Server 2008
6 36 (4.32%) Unix
7 16 (1.92%) Windows Server 2003
8 14 (1.68%) CentOS
8 14 (1.68%) Windows XP
9 10 (1.20%) Solaris
10 9 (1.08%) Windows 8
11 8 (0.96%) Android
12 5 (0.60%) Red Hat Enterprise Linux
12 5 (0.60%) Ubuntu
13 4 (0.48%) VMS
13 4 (0.48%) Windows Mobile
14 3 (0.36%) Mac OS X
14 3 (0.36%) SUSE
15 2 (0.24%) Oracle Linux
Processes & Methodologies
1 349 (41.85%) ITIL
2 219 (26.26%) Service Management
3 151 (18.11%) Project Management
4 123 (14.75%) Agile Software Development
5 104 (12.47%) Change Management
6 99 (11.87%) ITSM
7 85 (10.19%) ITIL V3
8 74 (8.87%) Problem Management
9 73 (8.75%) PRINCE2
10 61 (7.31%) Stakeholder Management
11 56 (6.71%) Incident Management
12 55 (6.59%) Continuous Improvement
13 50 (6.00%) Risk Management
14 46 (5.52%) Business Intelligence
15 44 (5.28%) Release Management
16 35 (4.20%) Migration
17 34 (4.08%) Asset Management
18 30 (3.60%) Information Security
19 29 (3.48%) Configuration Management
19 29 (3.48%) Supplier Management
Programming Languages
1 76 (9.11%) SQL
2 38 (4.56%) PowerShell
3 34 (4.08%) Java
4 23 (2.76%) JavaScript
5 15 (1.80%) Python
6 14 (1.68%) T-SQL
7 13 (1.56%) VBScript
8 12 (1.44%) C#
8 12 (1.44%) Perl
9 10 (1.20%) Bash Shell
10 9 (1.08%) C
11 6 (0.72%) Shell Script
11 6 (0.72%) VB
11 6 (0.72%) VBA
12 4 (0.48%) ABAP
12 4 (0.48%) C++
13 3 (0.36%) CoffeeScript
13 3 (0.36%) Go
13 3 (0.36%) Groovy
13 3 (0.36%) Ruby
Qualifications
1 115 (13.79%) Security Cleared
2 89 (10.67%) Degree
3 76 (9.11%) SC Cleared
4 40 (4.80%) ITIL Certification
5 29 (3.48%) PRINCE2 Certification
6 28 (3.36%) DV Cleared
7 17 (2.04%) ITIL Foundation Certificate
8 15 (1.80%) Cisco Certification
9 12 (1.44%) PRINCE2 Practitioner
10 10 (1.20%) CCNA
11 9 (1.08%) CISSP
11 9 (1.08%) MBCS
11 9 (1.08%) PMI Certification
12 7 (0.84%) CCNP
12 7 (0.84%) MCP
12 7 (0.84%) Microsoft Certification
13 6 (0.72%) CCIE
14 5 (0.60%) CTC Cleared
14 5 (0.60%) PMP
14 5 (0.60%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 111 (13.31%) SLA
2 15 (1.80%) QA
3 11 (1.32%) Data Quality
3 11 (1.32%) Sarbanes-Oxley
4 6 (0.72%) ISO/IEC 27001
5 5 (0.60%) Disclosure Scotland
5 5 (0.60%) Solvency II
6 3 (0.36%) HMG Security Policy Framework
6 3 (0.36%) RMADS
7 2 (0.24%) BS7799
7 2 (0.24%) COBIT
7 2 (0.24%) GxP
7 2 (0.24%) PCI DSS
8 1 (0.12%) FATCA
8 1 (0.12%) ISO 9002
8 1 (0.12%) JSP 440
8 1 (0.12%) PMBOK
System Software
1 84 (10.07%) Active Directory
2 52 (6.24%) VMware Infrastructure
3 23 (2.76%) XenApp
3 23 (2.76%) XenDesktop
4 18 (2.16%) BitLocker
5 9 (1.08%) Microsoft App-V
6 8 (0.96%) VMware ESX
6 8 (0.96%) vSphere
7 7 (0.84%) Hyper-V
8 6 (0.72%) Docker
8 6 (0.72%) ISA Server
9 5 (0.60%) VMware ESXi
10 4 (0.48%) NFS
11 3 (0.36%) Ceph
11 3 (0.36%) iptables
12 2 (0.24%) Firmware
13 1 (0.12%) Samba
13 1 (0.12%) Terminal Server
13 1 (0.12%) VMware Workstation
13 1 (0.12%) XenServer
Systems Management
1 39 (4.68%) SCCM
2 24 (2.88%) SCOM
3 18 (2.16%) Puppet
4 9 (1.08%) Opscode Chef
4 9 (1.08%) ZABBIX
5 6 (0.72%) Control-M
6 5 (0.60%) Cisco IPCC
7 4 (0.48%) BladeLogic
7 4 (0.48%) Nagios
8 3 (0.36%) Ansible
8 3 (0.36%) HAProxy
8 3 (0.36%) Ionix
8 3 (0.36%) Kubernetes
8 3 (0.36%) Terraform
8 3 (0.36%) WSUS
9 2 (0.24%) Backup Exec
9 2 (0.24%) Cisco CUCM
9 2 (0.24%) EMC NetWorker
9 2 (0.24%) Microsoft Data Protection Manager
9 2 (0.24%) NetBackup
Vendors
1 118 (14.15%) Microsoft
2 71 (8.51%) VMware
3 56 (6.71%) Citrix
4 51 (6.12%) Oracle
5 47 (5.64%) Cisco
6 44 (5.28%) SAP
7 31 (3.72%) Remedy
8 23 (2.76%) ServiceNow
9 21 (2.52%) HP
10 20 (2.40%) EMC
11 18 (2.16%) BMC
11 18 (2.16%) Juniper
12 12 (1.44%) Veritas
13 10 (1.20%) NetApp
13 10 (1.20%) Red Hat
13 10 (1.20%) Tableau
14 8 (0.96%) BT
14 8 (0.96%) IBM
14 8 (0.96%) Sybase
15 7 (0.84%) F5
London
Lorien Resourcing
Posted: 2 hours ago
London
Lorien Resourcing
Rate: Market rate
Posted: 19 hours ago
Bromley, Kent
Hays Finance Technology
Rate: £350.00 - £400.00 per day
Posted: 23 hours ago
Central London / West End
Spencer Rose
Rate: From £500 to £550 per day depending on experience
Posted: Yesterday
Central London / West End
PMC retail
Rate: From £400 to £550 per day 3-6 month contract excellent day rate on off
Posted: Yesterday
City, London
Oscar
Rate: £350 per day
Posted: Yesterday
City, London
JM
Rate: £350 - £500 per day
Posted: Yesterday
London
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 2 days ago
City, London
Dome Recruitment
Posted: 3 days ago
London
Marcus Donald People
Rate: £450 - £550 per day
Posted: 3 days ago
London
LA International
Rate: £300 - £400 per day
Posted: 3 days ago
Bromley, Kent
Hays Finance Technology
Rate: £400.00 - £500.00 per day
Posted: 4 days ago
West London
Testing Circle Ltd
Rate: £425 - £500 per day + TBC (get in contact)
Posted: 5 days ago
London
Oscar
Rate: £300 - £350 per day
Posted: 6 days ago
London
Fusion Experience
Rate: £700 per day
Posted: 6 days ago
City, London
TEKsystems
Rate: £60 - £85 per day
Posted: 6 days ago
London
Hays Specialist Recruitment Ltd
Rate: £650.00 - £700.00 per day
Posted: 8 days ago
London
caspian one
Rate: £450.00 - £500.00 per annum
Posted: 12 days ago
London
Nigel Frank International
Rate: £350 - £450 per day
Posted: 12 days ago
London
OCC Computer Personnel
Rate: £300 per day + Benefits
Posted: 14 days ago
London
Hays Specialist Recruitment Ltd
Rate: £400.00 - £430.00 per annum
Posted: 14 days ago
London
Hays Specialist Recruitment Ltd
Rate: £400.00 - £430.00 per annum
Posted: 14 days ago
London
South Western Ambulance Service
Rate: From £65,922 to £81,618 per annum
Posted: 19 days ago
London
Venturi
Rate: £250 - £320 per day
Posted: 20 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 20 days ago
City of London
Lawrence Harvey
Rate: £450 - £500 per annum
Posted: 20 days ago
London
OCC Computer Personnel
Rate: £360 - 410 per day + Benefits
Posted: 21 days ago
London
Orgtel
Posted: 22 days ago
City of London
Talent Point
Rate: £750.00 - £850.00 per day
Posted: 27 days ago