The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 123 121 129
Rank change year-on-year
-2 +8
Contract jobs citing Service Delivery 84 108 95
As % of all contract IT jobs located in the City of London 1.42% 1.52% 1.22%
As % of the Processes & Methodologies category 1.88% 1.99% 1.63%
Number of daily rates quoted 57 72 49
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £388 £400
Average daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £235 £275 £194
10% offered a daily rate of more than £556 £525 £550
UK excluding London average daily rate £375 £348 £350
% change year-on-year
+7.91% -0.71%
Number of hourly rates quoted 3 2 9
Average hourly rate £32.00 £83.75 £18.47
Average hourly rate % change year-on-year
-61.79% +353.43%
90% offered a hourly rate of more than £21.60 £58.75 £16.80
10% offered a hourly rate of more than £34.00 £108.75 £44.30
UK excluding London average hourly rate £14.50 £17.50 £19.00
% change year-on-year
-17.14% -7.89%
Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4462 5414 5841
As % of all contract IT jobs located in the City of London 75.65% 76.20% 74.77%
Number of daily rates quoted 3314 4055 4356
Average daily rate £450 £450 £463
Average daily rate % change year-on-year
- -2.70%
90% offered a daily rate of more than £313 £303 £300
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 45 95 84
Average hourly rate £23.50 £28.00 £25.00
Average hourly rate % change year-on-year
-16.07% +12.00%
90% offered a hourly rate of more than £14.50 £17.30 £16.05
10% offered a hourly rate of more than £45.00 £52.50 £50.88
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Delivery
London

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 25 July 2014.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 25 July 2014.

Service Delivery Hourly Rate Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 25 July 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 113 (43.80%) ITIL
2 73 (28.29%) Finance
3 58 (22.48%) Service Management
4 49 (18.99%) SLA
4 49 (18.99%) Security Cleared
5 38 (14.73%) Oracle
6 33 (12.79%) Project Management
7 29 (11.24%) ITIL Certification
8 28 (10.85%) Windows
9 26 (10.08%) Banking
10 25 (9.69%) Continuous Improvement
10 25 (9.69%) Microsoft
11 24 (9.30%) System Testing
12 23 (8.91%) SC Cleared
12 23 (8.91%) Oracle EBS
13 21 (8.14%) MS Excel
14 20 (7.75%) Change Management
14 20 (7.75%) DV Cleared
15 19 (7.36%) Problem Management
15 19 (7.36%) PRINCE2
16 17 (6.59%) Cisco
16 17 (6.59%) Incident Management
17 16 (6.20%) MS Office
18 15 (5.81%) SQL
18 15 (5.81%) ITSM
18 15 (5.81%) Agile Software Development
19 14 (5.43%) Data Protection
19 14 (5.43%) Stakeholder Management
19 14 (5.43%) Active Directory
20 13 (5.04%) HP

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 25 July 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (4.65%) SharePoint
2 9 (3.49%) MS Exchange
3 5 (1.94%) Exchange Server 2010
4 4 (1.55%) IIS
4 4 (1.55%) Exchange Server 2003
4 4 (1.55%) SharePoint 2010
5 3 (1.16%) Lync
5 3 (1.16%) WebLogic
6 2 (0.78%) BizTalk Server
6 2 (0.78%) Apache
6 2 (0.78%) Exchange Server 2007
6 2 (0.78%) SharePoint Server
6 2 (0.78%) WebSphere
6 2 (0.78%) Oracle Service Bus
7 1 (0.39%) MS Project Server
7 1 (0.39%) GlassFish
7 1 (0.39%) Office Communications Server
7 1 (0.39%) Tomcat
7 1 (0.39%) Lotus Domino
7 1 (0.39%) Documentum
Applications
1 21 (8.14%) MS Excel
2 16 (6.20%) MS Office
3 8 (3.10%) MS PowerPoint
4 5 (1.94%) MS Visio
5 3 (1.16%) Spreadsheet
6 1 (0.39%) InDesign
6 1 (0.39%) MS Project
Business Applications
1 23 (8.91%) Oracle EBS
2 7 (2.71%) Remedy ITSM
3 3 (1.16%) Oracle EBS R12
3 3 (1.16%) Markit EDM
4 2 (0.78%) Dynamics CRM
5 1 (0.39%) SAP HR
5 1 (0.39%) Summit
5 1 (0.39%) SAP Oil and Gas
5 1 (0.39%) Documaker
Cloud Services
1 4 (1.55%) SaaS
1 4 (1.55%) Office 365
2 2 (0.78%) PaaS
2 2 (0.78%) Taleo
3 1 (0.39%) IaaS
3 1 (0.39%) SuccessFactors
Communications & Networking
1 11 (4.26%) WAN
2 8 (3.10%) LAN
2 8 (3.10%) DNS
2 8 (3.10%) Firewall
3 6 (2.33%) SAN
4 4 (1.55%) NetScreen
4 4 (1.55%) Multicast
4 4 (1.55%) VoIP
4 4 (1.55%) DHCP
5 3 (1.16%) TCP/IP
5 3 (1.16%) MPLS
5 3 (1.16%) Network Security
6 2 (0.78%) iSCSI
6 2 (0.78%) NAS
6 2 (0.78%) Unified Communications
6 2 (0.78%) IMAP
6 2 (0.78%) Cisco IOS
6 2 (0.78%) Internet
6 2 (0.78%) Wireless
6 2 (0.78%) VPN
Database & Business Intelligence
1 11 (4.26%) SQL Server
2 9 (3.49%) Oracle Database
3 7 (2.71%) SQL Server Reporting Services
4 5 (1.94%) Data Warehouse
5 4 (1.55%) SQL Server 2008
6 3 (1.16%) SQL Server Analysis Services
6 3 (1.16%) Oracle Database 11g
6 3 (1.16%) Data Mining
7 2 (0.78%) DB2
7 2 (0.78%) BusinessObjects XI
7 2 (0.78%) SQL Server 2005
7 2 (0.78%) SQL Server Integration Services
7 2 (0.78%) CorVu
8 1 (0.39%) PerformancePoint
8 1 (0.39%) Hadoop
8 1 (0.39%) Oracle Reports
8 1 (0.39%) Oracle9i Database
8 1 (0.39%) SQLPlus
8 1 (0.39%) IDOL
8 1 (0.39%) Relational Database
Development Applications
1 2 (0.78%) Cucumber
2 1 (0.39%) Ant
2 1 (0.39%) ClearCase
2 1 (0.39%) ERwin
2 1 (0.39%) ClearQuest
2 1 (0.39%) CruiseControl
2 1 (0.39%) Subversion
General
1 73 (28.29%) Finance
2 26 (10.08%) Banking
3 13 (5.04%) Telecoms
4 9 (3.49%) Investment Banking
4 9 (3.49%) Legal
5 8 (3.10%) Financial Institution
6 6 (2.33%) Law
6 6 (2.33%) Retail
7 3 (1.16%) Marketing
8 2 (0.78%) German Language
8 2 (0.78%) Manufacturing
8 2 (0.78%) Games
8 2 (0.78%) Electronics
9 1 (0.39%) Pharmaceutical
9 1 (0.39%) Back Office
9 1 (0.39%) Billing
9 1 (0.39%) Local Government
9 1 (0.39%) Music Industry
9 1 (0.39%) Corporate Banking
Job Titles
1 53 (20.54%) Analyst
2 38 (14.73%) Service Manager
3 26 (10.08%) Delivery Manager
4 25 (9.69%) Services Delivery Manager
5 17 (6.59%) Service Analyst
6 15 (5.81%) Project Manager
7 12 (4.65%) Services Delivery Analyst
8 11 (4.26%) Consultant
9 9 (3.49%) Developer
9 9 (3.49%) HR Specialist
10 8 (3.10%) Infrastructure Manager
10 8 (3.10%) Head of IT
10 8 (3.10%) Architect
11 7 (2.71%) Business Analyst
11 7 (2.71%) Support Analyst
11 7 (2.71%) Team Leader
11 7 (2.71%) Backup Specialist
12 6 (2.33%) Java Developer
13 5 (1.94%) Support Engineer
13 5 (1.94%) Network Engineer
Libraries, Frameworks & Software Standards
1 9 (3.49%) Middleware
2 6 (2.33%) CSS
3 4 (1.55%) .NET
4 3 (1.16%) J2EE
4 3 (1.16%) Web Services
4 3 (1.16%) jQuery
5 2 (0.78%) Oracle Fusion
5 2 (0.78%) XML
5 2 (0.78%) OLE
5 2 (0.78%) ASP.NET
6 1 (0.39%) ActiveMQ
6 1 (0.39%) JRules
6 1 (0.39%) .NET Framework
6 1 (0.39%) MDX
6 1 (0.39%) Software Packaging
6 1 (0.39%) WebSphere Message Broker
6 1 (0.39%) WebSphere MQ
6 1 (0.39%) RESTful
6 1 (0.39%) WebCenter
6 1 (0.39%) ASP.NET MVC 2
Miscellaneous
1 13 (5.04%) Management Information System
2 7 (2.71%) AS400
2 7 (2.71%) NHS
3 6 (2.33%) Freedom of Information
4 5 (1.94%) Statistics
4 5 (1.94%) Blackberry
4 5 (1.94%) Data Protection Act
4 5 (1.94%) Freedom of Information Act
5 4 (1.55%) Derivative
5 4 (1.55%) Interest Rate Derivative
6 3 (1.16%) CMDB
6 3 (1.16%) Open Source
6 3 (1.16%) FMCG
7 2 (0.78%) Mobile Computing
7 2 (0.78%) Reference Data
7 2 (0.78%) Replication
7 2 (0.78%) Clustering
7 2 (0.78%) Client/Server
7 2 (0.78%) Smartcard
8 1 (0.39%) Foreign Exchange (FX)
Operating Systems
1 28 (10.85%) Windows
2 12 (4.65%) Linux
2 12 (4.65%) Windows Server 2008
3 11 (4.26%) UNIX
4 9 (3.49%) Windows Server 2003
5 5 (1.94%) Windows 7
6 3 (1.16%) Windows XP
6 3 (1.16%) Windows Server 2012
6 3 (1.16%) Solaris
7 2 (0.78%) Windows 2000
7 2 (0.78%) Windows 8
8 1 (0.39%) Oracle Linux
8 1 (0.39%) Red Hat Enterprise Linux
8 1 (0.39%) Windows Vista
8 1 (0.39%) Android
8 1 (0.39%) AIX
Processes & Methodologies
1 113 (43.80%) ITIL
2 58 (22.48%) Service Management
3 33 (12.79%) Project Management
4 25 (9.69%) Continuous Improvement
5 24 (9.30%) System Testing
6 20 (7.75%) Change Management
7 19 (7.36%) PRINCE2
7 19 (7.36%) Problem Management
8 17 (6.59%) Incident Management
9 15 (5.81%) ITSM
9 15 (5.81%) Agile Software Development
10 14 (5.43%) Stakeholder Management
10 14 (5.43%) Data Protection
11 12 (4.65%) CRM
11 12 (4.65%) Business Analysis
12 11 (4.26%) Root Cause Analysis
13 10 (3.88%) Performance Management
13 10 (3.88%) Configuration Management
14 9 (3.49%) Risk Management
14 9 (3.49%) Supplier Management
Programming Languages
1 15 (5.81%) SQL
2 11 (4.26%) Java
3 9 (3.49%) C
4 6 (2.33%) JavaScript
5 4 (1.55%) C#
6 3 (1.16%) PL/SQL
7 2 (0.78%) Shell Script
7 2 (0.78%) Perl
7 2 (0.78%) VB
8 1 (0.39%) VBA
8 1 (0.39%) T-SQL
8 1 (0.39%) Ruby
8 1 (0.39%) PowerShell
8 1 (0.39%) Scala
Qualifications
1 49 (18.99%) Security Cleared
2 29 (11.24%) ITIL Certification
3 23 (8.91%) SC Cleared
4 20 (7.75%) DV Cleared
5 10 (3.88%) Degree
6 6 (2.33%) Cisco Certification
7 5 (1.94%) CCNP
7 5 (1.94%) JNCIS
8 4 (1.55%) Microsoft Certification
9 3 (1.16%) PRINCE2 Certification
9 3 (1.16%) PMP
9 3 (1.16%) PMI Certification
9 3 (1.16%) MCITP
9 3 (1.16%) ITIL Foundation Certificate
10 2 (0.78%) MCTS
10 2 (0.78%) CTC Cleared
10 2 (0.78%) CCIE
11 1 (0.39%) Avaya Certification
11 1 (0.39%) IBM Certification
11 1 (0.39%) ISEB Practitioner
Quality Assurance & Compliance
1 49 (18.99%) SLA
2 9 (3.49%) COBIT
3 7 (2.71%) ISO 9001
4 4 (1.55%) QA
5 2 (0.78%) PCI DSS
6 1 (0.39%) EMIR
6 1 (0.39%) Dodd-Frank
6 1 (0.39%) ISO 9000
System Software
1 14 (5.43%) Active Directory
2 7 (2.71%) VMware Infrastructure
3 3 (1.16%) ISA Server
3 3 (1.16%) vSphere
4 2 (0.78%) Forefront TMG
4 2 (0.78%) VMware ESX
4 2 (0.78%) Oracle RAC
4 2 (0.78%) Postfix
5 1 (0.39%) Hyper-V
5 1 (0.39%) Oracle RMAN
5 1 (0.39%) Samba
5 1 (0.39%) VMware ESXi
Systems Management
1 10 (3.88%) Tivoli
2 8 (3.10%) Tivoli Storage Manager
3 3 (1.16%) Oracle Enterprise Manager
4 2 (0.78%) Control-M
4 2 (0.78%) EMC NetWorker
4 2 (0.78%) SCCM
5 1 (0.39%) SCOM
5 1 (0.39%) HP Data Protector
5 1 (0.39%) Data Guard
5 1 (0.39%) HP Quality Center
5 1 (0.39%) HP SIM
5 1 (0.39%) Puppet
5 1 (0.39%) Oracle Identity Management
5 1 (0.39%) Cisco CUCM
5 1 (0.39%) SCDPM
5 1 (0.39%) DameWare
5 1 (0.39%) NetBackup
5 1 (0.39%) Backup Exec
5 1 (0.39%) OVSD
5 1 (0.39%) OpenView Configuration Management
Vendors
1 38 (14.73%) Oracle
2 25 (9.69%) Microsoft
3 17 (6.59%) Cisco
4 13 (5.04%) HP
5 11 (4.26%) VMware
6 10 (3.88%) Remedy
7 7 (2.71%) BMC
8 6 (2.33%) IBM
8 6 (2.33%) SAP
9 5 (1.94%) Citrix
9 5 (1.94%) CheckPoint
9 5 (1.94%) Juniper
9 5 (1.94%) F5
10 4 (1.55%) ProCurve
10 4 (1.55%) Blue Coat
10 4 (1.55%) Capita
10 4 (1.55%) McAfee
10 4 (1.55%) EMC
11 3 (1.16%) Charles River
11 3 (1.16%) Bloomberg
City, London
G2 Recruitment Solutions Ltd.
Posted: 14 hours ago
City, London
Aston Carter
Rate: £550 - £650 per day
Posted: Yesterday
City of London
Capita - ITMS
Rate: £550 - £650 per day
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Rate: £60000.00 - £80000.00 per annum + benefits
Posted: 2 days ago
City, London
Certes Computing Ltd
Posted: 2 days ago
City, London
Connectus
Rate: £575 per day
Posted: 2 days ago
City, London
I3
Rate: £380 per day
Posted: 2 days ago
City, London
Aston Carter
Rate: £500 - £600 per day
Posted: 6 days ago
City of London
Capita - ITMS
Rate: £450 - £550 per annum
Posted: 10 days ago
City of London
Real Staffing
Rate: £450 - £550 per day
Posted: 15 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £550.00 per annum
Posted: 15 days ago
City of London
Interquest - Sand Resources
Rate: £400 - £500 per day
Posted: 27 days ago