The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 110 79 118
Rank change year-on-year
-31 +39
Contract jobs citing Service Delivery 89 139 89
As % of all contract IT jobs located in the City of London 1.63% 2.33% 1.40%
As % of the Processes & Methodologies category 2.11% 3.02% 1.82%
Number of daily rates quoted 70 101 65
Average daily rate
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of your Daily Rate
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£475 £400 £450
Average daily rate % change year-on-year
+18.75% -11.11%
90% offered a daily rate of more than £250 £190 £275
10% offered a daily rate of more than £613 £550 £538
UK excluding London average daily rate £400 £350 £355
% change year-on-year
+14.20% -1.45%
Number of hourly rates quoted 1 1 2
Average hourly rate £12.50 £15.00 £83.75
Average hourly rate % change year-on-year
-16.66% -82.08%
UK excluding London average hourly rate £16.50 £12.50 £15.00
% change year-on-year
+32.00% -16.66%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4224 4608 4899
As % of all contract IT jobs located in the City of London 77.53% 77.24% 77.13%
Number of daily rates quoted 3330 3473 3689
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £300 £315
10% offered a daily rate of more than £615 £625 £600
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 46 39 78
Average hourly rate £24.23 £21.75 £41.50
Average hourly rate % change year-on-year
+11.40% -47.59%
90% offered a hourly rate of more than £13.50 £12.50 £18.00
10% offered a hourly rate of more than £92.50 £53.50 £135.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 26 May 2015.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 26 May 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 96 (49.74%) ITIL
2 67 (34.72%) Finance
3 50 (25.91%) Service Management
4 44 (22.80%) Windows
4 44 (22.80%) Project Management
5 31 (16.06%) Analytical Skills
6 28 (14.51%) Change Management
7 25 (12.95%) Microsoft
8 22 (11.40%) SLA
9 20 (10.36%) Stakeholder Management
9 20 (10.36%) Degree
10 19 (9.84%) Banking
10 19 (9.84%) Active Directory
11 18 (9.33%) ITIL Certification
11 18 (9.33%) ITSM
12 17 (8.81%) Agile Software Development
12 17 (8.81%) People Management
13 16 (8.29%) Incident Management
14 14 (7.25%) PRINCE2
14 14 (7.25%) Java
14 14 (7.25%) SQL
15 13 (6.74%) IIS
15 13 (6.74%) SAP
15 13 (6.74%) Linux
15 13 (6.74%) MS Excel
16 12 (6.22%) MS Office
16 12 (6.22%) UNIX
16 12 (6.22%) Asset Management
16 12 (6.22%) QA
16 12 (6.22%) Problem Management

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 26 May 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 13 (6.74%) IIS
2 9 (4.66%) SharePoint
3 8 (4.15%) MS Exchange
4 6 (3.11%) Tomcat
5 5 (2.59%) Lync
6 4 (2.07%) WebSphere
7 3 (1.55%) Apache
8 2 (1.04%) Office Communications Server
8 2 (1.04%) Exchange Server 2010
8 2 (1.04%) NetWeaver
8 2 (1.04%) Blackberry Enterprise Server
8 2 (1.04%) Exchange Server 2003
8 2 (1.04%) IBM Notes
8 2 (1.04%) WebSphere Application Server
9 1 (0.52%) WebLogic
9 1 (0.52%) Node.js
9 1 (0.52%) Exchange Server 2013
9 1 (0.52%) Exchange Server 2007
9 1 (0.52%) MQSeries
Applications
1 13 (6.74%) MS Excel
2 12 (6.22%) MS Office
3 5 (2.59%) MS PowerPoint
4 4 (2.07%) MS Visio
5 3 (1.55%) MS Project
Business Applications
1 4 (2.07%) SAP FI/CO
1 4 (2.07%) SAP CO
1 4 (2.07%) Remedy ITSM
1 4 (2.07%) SAP FI
2 2 (1.04%) BusinessWorks
2 2 (1.04%) thinkFolio
3 1 (0.52%) SAP BPC
3 1 (0.52%) Oracle Retail
3 1 (0.52%) Aareon QL
3 1 (0.52%) SAP Oil and Gas
3 1 (0.52%) SAP ERP
3 1 (0.52%) Oracle EBS
3 1 (0.52%) Oracle ERP
Cloud Services
1 8 (4.15%) Office 365
2 5 (2.59%) Amazon AWS
3 3 (1.55%) SaaS
3 3 (1.55%) PaaS
4 2 (1.04%) IaaS
4 2 (1.04%) Microsoft Azure
5 1 (0.52%) Amazon ElastiCache
5 1 (0.52%) AWS CloudFormation
5 1 (0.52%) Virtual Private Cloud
5 1 (0.52%) Cloud Computing
5 1 (0.52%) Amazon EC2
Communications & Networking
1 9 (4.66%) TCP/IP
1 9 (4.66%) NAS
2 8 (4.15%) SAN
3 6 (3.11%) WAN
4 5 (2.59%) LDAP
4 5 (2.59%) LAN
4 5 (2.59%) DNS
4 5 (2.59%) Firewall
5 4 (2.07%) DHCP
5 4 (2.07%) VPN
6 3 (1.55%) SSL
7 2 (1.04%) VoIP
7 2 (1.04%) DMZ
7 2 (1.04%) Internet
7 2 (1.04%) MPLS
7 2 (1.04%) FTP
7 2 (1.04%) VLAN
8 1 (0.52%) VPLS
8 1 (0.52%) Reverse Proxy
8 1 (0.52%) iSCSI
Database & Business Intelligence
1 11 (5.70%) SQL Server
2 6 (3.11%) Data Warehouse
3 5 (2.59%) SQL Server Integration Services
3 5 (2.59%) SQL Server Reporting Services
3 5 (2.59%) SQL Server Analysis Services
4 3 (1.55%) Spotfire
4 3 (1.55%) QlikView
4 3 (1.55%) BusinessObjects XI
4 3 (1.55%) NoSQL
5 2 (1.04%) MySQL
5 2 (1.04%) MongoDB
5 2 (1.04%) Apache Cassandra
5 2 (1.04%) OLAP
5 2 (1.04%) PostgreSQL
5 2 (1.04%) Microsoft Analysis Services
6 1 (0.52%) MS Access
6 1 (0.52%) RDBMS
6 1 (0.52%) BusinessObjects
6 1 (0.52%) SAP BW
6 1 (0.52%) Oracle OWB
Development Applications
1 5 (2.59%) Git (software)
2 4 (2.07%) Jenkins
3 2 (1.04%) Introscope
4 1 (0.52%) JIRA
4 1 (0.52%) Visual Studio Tools for Office
4 1 (0.52%) Visual Studio
General
1 67 (34.72%) Finance
2 19 (9.84%) Banking
3 9 (4.66%) Legal
4 6 (3.11%) Investment Banking
4 6 (3.11%) Telecoms
5 5 (2.59%) Law
6 4 (2.07%) Financial Institution
6 4 (2.07%) Retail
7 3 (1.55%) Marketing
7 3 (1.55%) Front Office
8 2 (1.04%) Billing
9 1 (0.52%) Retail Banking
9 1 (0.52%) International Banking
9 1 (0.52%) Swedish Language
9 1 (0.52%) Electronics
9 1 (0.52%) Manufacturing
9 1 (0.52%) Advertising
9 1 (0.52%) Publishing
9 1 (0.52%) Games
Job Titles
1 42 (21.76%) Service Manager
2 26 (13.47%) Delivery Manager
3 24 (12.44%) Analyst
4 23 (11.92%) Services Delivery Manager
5 20 (10.36%) Project Manager
6 12 (6.22%) Administrator
7 10 (5.18%) Business Analyst
7 10 (5.18%) Architect
8 8 (4.15%) Developer
8 8 (4.15%) Systems Administrator
9 7 (3.63%) Business Manager
9 7 (3.63%) Applications Engineer
10 6 (3.11%) Desktop Support
10 6 (3.11%) Consultant
10 6 (3.11%) Release Manager
10 6 (3.11%) Senior Systems Administrator
11 5 (2.59%) Analyst Developer
11 5 (2.59%) Transition Manager
11 5 (2.59%) Applications Manager
11 5 (2.59%) Relationships Manager
Libraries, Frameworks & Software Standards
1 9 (4.66%) .NET
2 6 (3.11%) HTML
2 6 (3.11%) Middleware
3 5 (2.59%) XML
4 4 (2.07%) REST
5 3 (1.55%) TIBCO EMS
5 3 (1.55%) SOAP
5 3 (1.55%) Web Services
6 2 (1.04%) CSS
6 2 (1.04%) J2EE
6 2 (1.04%) WebSphere MQ
6 2 (1.04%) BAPI
6 2 (1.04%) Spring
6 2 (1.04%) Ajax
6 2 (1.04%) Ruby on Rails
6 2 (1.04%) Django
6 2 (1.04%) CSS3
6 2 (1.04%) MDX
6 2 (1.04%) Java EE
6 2 (1.04%) HTML5
Miscellaneous
1 31 (16.06%) Analytical Skills
2 11 (5.70%) Data Centre
2 11 (5.70%) Management Information System
3 5 (2.59%) Mobile App
3 5 (2.59%) Enterprise Software
3 5 (2.59%) Visualisation
4 4 (2.07%) Computer Science
4 4 (2.07%) Blackberry
4 4 (2.07%) NHS
4 4 (2.07%) Clustering
4 4 (2.07%) Equities
5 3 (1.55%) Fixed Income
5 3 (1.55%) PKI
5 3 (1.55%) Thin Client
5 3 (1.55%) PMI
5 3 (1.55%) CMDB
5 3 (1.55%) Fat Client
6 2 (1.04%) Social Media
6 2 (1.04%) iPad
6 2 (1.04%) Hedge funds
Operating Systems
1 44 (22.80%) Windows
2 13 (6.74%) Linux
3 12 (6.22%) UNIX
3 12 (6.22%) Windows Server 2008
4 9 (4.66%) Windows 7
5 7 (3.63%) Windows XP
5 7 (3.63%) Mac OS X
6 6 (3.11%) Windows Server 2003
7 5 (2.59%) Solaris
7 5 (2.59%) Apple iOS
7 5 (2.59%) Android
8 4 (2.07%) Windows Vista
8 4 (2.07%) Mac OS X Server
9 3 (1.55%) Windows 8
10 2 (1.04%) Windows Mobile
11 1 (0.52%) Windows 2000
11 1 (0.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 96 (49.74%) ITIL
2 50 (25.91%) Service Management
3 44 (22.80%) Project Management
4 28 (14.51%) Change Management
5 20 (10.36%) Stakeholder Management
6 18 (9.33%) ITSM
7 17 (8.81%) Agile Software Development
7 17 (8.81%) People Management
8 16 (8.29%) Incident Management
9 14 (7.25%) PRINCE2
10 12 (6.22%) Problem Management
10 12 (6.22%) Asset Management
10 12 (6.22%) SDLC
11 10 (5.18%) Release Management
11 10 (5.18%) ITIL V3
12 8 (4.15%) Performance Management
12 8 (4.15%) Business Continuity
12 8 (4.15%) Programme Management
12 8 (4.15%) Configuration Management
13 7 (3.63%) Risk Management
Programming Languages
1 14 (7.25%) Java
1 14 (7.25%) SQL
2 7 (3.63%) PowerShell
3 6 (3.11%) Perl
4 4 (2.07%) C#
4 4 (2.07%) Python
5 3 (1.55%) VB
5 3 (1.55%) R
5 3 (1.55%) JavaScript
6 2 (1.04%) C
6 2 (1.04%) PL/SQL
6 2 (1.04%) Ruby
6 2 (1.04%) Scala
6 2 (1.04%) VB.NET
7 1 (0.52%) VBA
7 1 (0.52%) Shell Script
7 1 (0.52%) T-SQL
7 1 (0.52%) VBScript
Qualifications
1 20 (10.36%) Degree
2 18 (9.33%) ITIL Certification
3 7 (3.63%) Security Cleared
4 4 (2.07%) DV Cleared
4 4 (2.07%) PRINCE2 Practitioner
4 4 (2.07%) PMI Certification
5 2 (1.04%) CISA
5 2 (1.04%) QiCA
5 2 (1.04%) MCSE
5 2 (1.04%) Microsoft Certification
5 2 (1.04%) MCITP
5 2 (1.04%) ITIL Foundation Certificate
6 1 (0.52%) PMP
6 1 (0.52%) SC Cleared
6 1 (0.52%) CTC Cleared
6 1 (0.52%) PhD
6 1 (0.52%) CCNP
6 1 (0.52%) CCDP
6 1 (0.52%) Cisco Certification
6 1 (0.52%) MBA
Quality Assurance & Compliance
1 22 (11.40%) SLA
2 12 (6.22%) QA
3 2 (1.04%) PCI DSS
3 2 (1.04%) ISO/IEC 27001
3 2 (1.04%) COBIT
3 2 (1.04%) ISO 9000
3 2 (1.04%) ISO 9001
4 1 (0.52%) ISO 14001
System Software
1 19 (9.84%) Active Directory
2 4 (2.07%) VMware Infrastructure
3 3 (1.55%) vSphere
4 2 (1.04%) Microsoft App-V
4 2 (1.04%) Hyper-V
5 1 (0.52%) XenApp
5 1 (0.52%) XenDesktop
5 1 (0.52%) Microsoft Virtual Server
5 1 (0.52%) NFS
Systems Management
1 8 (4.15%) SCOM
2 6 (3.11%) SCOrch
3 4 (2.07%) StatsD
3 4 (2.07%) Graphite
3 4 (2.07%) Symantec Enterprise Vault
3 4 (2.07%) Opscode Chef
4 3 (1.55%) SCCM
5 2 (1.04%) CA Wily
5 2 (1.04%) Control-M
6 1 (0.52%) NetBackup
6 1 (0.52%) Oracle Enterprise Manager
6 1 (0.52%) Tivoli
6 1 (0.52%) Tivoli Storage Manager
6 1 (0.52%) AirWatch
6 1 (0.52%) XenMobile
Vendors
1 25 (12.95%) Microsoft
2 13 (6.74%) SAP
3 11 (5.70%) Oracle
3 11 (5.70%) VMware
4 8 (4.15%) TIBCO
5 7 (3.63%) Symantec
5 7 (3.63%) Remedy
6 5 (2.59%) Cisco
6 5 (2.59%) Citrix
6 5 (2.59%) Business Objects
6 5 (2.59%) Apple
7 4 (2.07%) HP
7 4 (2.07%) Splunk
7 4 (2.07%) ServiceNow
8 3 (1.55%) Tableau
8 3 (1.55%) IBM
9 2 (1.04%) Sybase
9 2 (1.04%) Dell
9 2 (1.04%) Lotus
9 2 (1.04%) BMC
City of London
Energize Recruitment Solutions Ltd
Posted: 15 hours ago
City of London
Streamline Connections
Rate: £400 - £450 per day
Posted: 19 hours ago
City of London
Templeton and Partners - SAP & UK Account
Rate: £475 - 535 per day
Posted: 5 days ago
City of London
Energize Recruitment Solutions Ltd
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £445.00 per day
Posted: 6 days ago
City of London
Templeton and Partners - SAP & UK Account
Rate: £500 - 600 per day
Posted: 7 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £600.00 per annum
Posted: 13 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £450.00 per day
Posted: 19 days ago