The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 99 90 99
Rank change year-on-year
-9 +9
Contract jobs citing Service Delivery 44 105 113
As % of all contract IT jobs located in the City of London 1.43% 2.07% 1.90%
As % of the Processes & Methodologies category 1.70% 2.56% 2.39%
Number of daily rates quoted 27 79 56
Average daily rate £425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £290 £210 £249
10% offered a daily rate of more than £641 £530 £525
UK excluding London average daily rate £388 £375 £388
% change year-on-year
+3.33% -3.22%
Number of hourly rates quoted 0 3 2
Average hourly rate - £105.00 £19.50
Average hourly rate % change year-on-year
- +438.46%
UK excluding London average hourly rate £21.50 £15.75 £13.25
% change year-on-year
+36.50% +18.86%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2592 4109 4728
As % of all contract IT jobs located in the City of London 84.05% 81.00% 79.68%
Number of daily rates quoted 2049 3217 3399
Average daily rate £488 £450 £450
Average daily rate % change year-on-year
+8.33% -
90% offered a daily rate of more than £325 £320 £298
10% offered a daily rate of more than £625 £625 £625
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 30 33 53
Average hourly rate £24.00 £23.50 £25.00
Average hourly rate % change year-on-year
+2.12% -6.00%
90% offered a hourly rate of more than £13.00 £12.50 £16.50
10% offered a hourly rate of more than £53.00 £45.95 £77.50
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 13 February 2016.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 13 February 2016, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 49 (42.98%) ITIL
2 35 (30.70%) Windows
2 35 (30.70%) Service Management
3 33 (28.95%) Finance
4 24 (21.05%) Windows Server
5 23 (20.18%) Project Management
6 22 (19.30%) Analytical Skills
7 21 (18.42%) Microsoft
8 18 (15.79%) SLA
8 18 (15.79%) Security Cleared
9 17 (14.91%) Problem Management
9 17 (14.91%) Degree
10 15 (13.16%) SQL
10 15 (13.16%) SQL Server
11 14 (12.28%) Active Directory
12 13 (11.40%) Remedy
12 13 (11.40%) Oracle
12 13 (11.40%) MS Excel
12 13 (11.40%) Continuous Improvement
13 12 (10.53%) Management Information System
13 12 (10.53%) ITSM
14 11 (9.65%) Change Management
15 10 (8.77%) Risk Management
15 10 (8.77%) Windows Server 2012
15 10 (8.77%) Windows 7
16 9 (7.89%) SCCM
16 9 (7.89%) SC Cleared
16 9 (7.89%) VMware
16 9 (7.89%) Financial Institution
16 9 (7.89%) Incident Management

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 13 February 2016, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.14%) MS Exchange
2 6 (5.26%) Exchange Server 2010
3 5 (4.39%) SharePoint
4 4 (3.51%) Exchange Server 2007
4 4 (3.51%) IIS
5 3 (2.63%) Skype for Business
6 2 (1.75%) Blackberry Enterprise Server
6 2 (1.75%) Node.js
6 2 (1.75%) WebLogic
6 2 (1.75%) WebSphere
6 2 (1.75%) Zimbra
7 1 (0.88%) Documentum
7 1 (0.88%) Exchange Server 2003
7 1 (0.88%) JBoss
7 1 (0.88%) Tomcat
Applications
1 13 (11.40%) MS Excel
2 9 (7.89%) MS PowerPoint
3 4 (3.51%) MS Office
4 2 (1.75%) MS Visio
5 1 (0.88%) MS Project
Business Applications
1 3 (2.63%) SAP HCM
1 3 (2.63%) SAP HR
2 2 (1.75%) assyst
2 2 (1.75%) Documaker
2 2 (1.75%) Misys Opics
2 2 (1.75%) Remedy ITSM
3 1 (0.88%) Maximo
Cloud Services
1 2 (1.75%) GitHub
1 2 (1.75%) Office 365
2 1 (0.88%) Cloud Computing
2 1 (0.88%) PaaS
2 1 (0.88%) SaaS
Communications & Networking
1 6 (5.26%) DNS
2 3 (2.63%) DHCP
2 3 (2.63%) Firewall
2 3 (2.63%) SAN
2 3 (2.63%) VPN
3 2 (1.75%) Cisco ASA
3 2 (1.75%) LDAP
3 2 (1.75%) SSL
3 2 (1.75%) TCP/IP
4 1 (0.88%) Cisco Nexus
4 1 (0.88%) DWDM
4 1 (0.88%) Ethernet
4 1 (0.88%) HTTP
4 1 (0.88%) LAN
4 1 (0.88%) MPLS
4 1 (0.88%) Radio Access Network
4 1 (0.88%) SDH
4 1 (0.88%) SONET
4 1 (0.88%) WAN
4 1 (0.88%) Wireless
Database & Business Intelligence
1 15 (13.16%) SQL Server
2 9 (7.89%) SQL Server Reporting Services
3 6 (5.26%) Oracle Database
3 6 (5.26%) SQL Server 2005
3 6 (5.26%) SQL Server 2008
4 5 (4.39%) SQL Server Analysis Services
5 4 (3.51%) NoSQL
5 4 (3.51%) SQL Server 2012
5 4 (3.51%) SQL Server Integration Services
6 3 (2.63%) Big Data
6 3 (2.63%) Microsoft Analysis Services
6 3 (2.63%) Oracle Reports
7 2 (1.75%) BusinessObjects
7 2 (1.75%) Oracle Database 10g
7 2 (1.75%) SAP BI
8 1 (0.88%) Data Mining
8 1 (0.88%) MS Access
8 1 (0.88%) MySQL
8 1 (0.88%) OLAP
8 1 (0.88%) RDBMS
Development Applications
1 3 (2.63%) Git (software)
2 2 (1.75%) GitLab
2 2 (1.75%) JIRA
2 2 (1.75%) Vagrant
3 1 (0.88%) Jenkins
General
1 33 (28.95%) Finance
2 9 (7.89%) Financial Institution
3 8 (7.02%) Banking
4 5 (4.39%) Back Office
5 4 (3.51%) Advertising
5 4 (3.51%) Front Office
5 4 (3.51%) Investment Banking
5 4 (3.51%) Law
5 4 (3.51%) Telecoms
6 2 (1.75%) Legal
7 1 (0.88%) Spanish Language
Job Titles
1 24 (21.05%) Analyst
2 22 (19.30%) Service Manager
3 11 (9.65%) Delivery Manager
3 11 (9.65%) Services Delivery Manager
4 9 (7.89%) Consultant
5 6 (5.26%) Service Analyst
6 5 (4.39%) Applications Support
6 5 (4.39%) Architect
6 5 (4.39%) ITIL Manager
6 5 (4.39%) Support Analyst
7 4 (3.51%) Business Analyst
7 4 (3.51%) Deployment Engineer
7 4 (3.51%) Insurance Business Analyst
7 4 (3.51%) IT Manager
7 4 (3.51%) Service Desk Specialist
7 4 (3.51%) Siebel Tester
7 4 (3.51%) Support Consultant
7 4 (3.51%) Tester
7 4 (3.51%) Wintel Consultant
7 4 (3.51%) Wintel Support
Libraries, Frameworks & Software Standards
1 7 (6.14%) Middleware
2 3 (2.63%) HTML
2 3 (2.63%) Web Services
3 2 (1.75%) IBM Integration Bus
3 2 (1.75%) JRules
3 2 (1.75%) Oracle Fusion
3 2 (1.75%) WebCenter
3 2 (1.75%) WebSphere MQ
3 2 (1.75%) XML
3 2 (1.75%) ZeroMQ
4 1 (0.88%) .NET
4 1 (0.88%) CSS
4 1 (0.88%) JSON
4 1 (0.88%) OAuth
4 1 (0.88%) OAuth2
4 1 (0.88%) OpenID
4 1 (0.88%) REST
4 1 (0.88%) SAML
Miscellaneous
1 22 (19.30%) Analytical Skills
2 12 (10.53%) Management Information System
3 6 (5.26%) Data Centre
3 6 (5.26%) Hedge funds
4 4 (3.51%) CMDB
5 3 (2.63%) Computer Science
6 2 (1.75%) Data Protection Act
6 2 (1.75%) Equities
6 2 (1.75%) Foreign Exchange (FX)
6 2 (1.75%) Freedom of Information
6 2 (1.75%) Freedom of Information Act
6 2 (1.75%) Performance Metrics
6 2 (1.75%) PKI
7 1 (0.88%) Blackberry
7 1 (0.88%) BYOD
7 1 (0.88%) Cryptography
7 1 (0.88%) Informatics
7 1 (0.88%) NHS
7 1 (0.88%) Reinsurance
7 1 (0.88%) User Experience
Operating Systems
1 35 (30.70%) Windows
2 24 (21.05%) Windows Server
3 10 (8.77%) Windows 7
3 10 (8.77%) Windows Server 2012
4 9 (7.89%) Linux
5 7 (6.14%) Windows Server 2003
5 7 (6.14%) Windows Server 2008
6 6 (5.26%) Solaris
7 4 (3.51%) CentOS
7 4 (3.51%) Red Hat Enterprise Linux
8 3 (2.63%) Unix
9 2 (1.75%) Mac OS X
9 2 (1.75%) Oracle Linux
9 2 (1.75%) VMS
9 2 (1.75%) Windows 8
10 1 (0.88%) Android
10 1 (0.88%) Windows XP
Processes & Methodologies
1 49 (42.98%) ITIL
2 35 (30.70%) Service Management
3 23 (20.18%) Project Management
4 17 (14.91%) Problem Management
5 13 (11.40%) Continuous Improvement
6 12 (10.53%) ITSM
7 11 (9.65%) Change Management
8 10 (8.77%) Risk Management
9 9 (7.89%) Incident Management
10 8 (7.02%) Knowledge Management
11 7 (6.14%) Agile Software Development
11 7 (6.14%) Analytics
11 7 (6.14%) ITIL V3
11 7 (6.14%) PRINCE2
11 7 (6.14%) Stakeholder Management
12 6 (5.26%) Information Security
12 6 (5.26%) SDLC
13 5 (4.39%) Business Continuity
13 5 (4.39%) Data Management
13 5 (4.39%) Disaster Recovery
Programming Languages
1 15 (13.16%) SQL
2 8 (7.02%) T-SQL
3 5 (4.39%) PowerShell
4 4 (3.51%) VBScript
5 3 (2.63%) JavaScript
6 2 (1.75%) Bash Shell
6 2 (1.75%) C
6 2 (1.75%) Groovy
6 2 (1.75%) Perl
6 2 (1.75%) Python
6 2 (1.75%) VBA
7 1 (0.88%) Java
7 1 (0.88%) PHP
7 1 (0.88%) PL/SQL
7 1 (0.88%) Shell Script
7 1 (0.88%) VB
Qualifications
1 18 (15.79%) Security Cleared
2 17 (14.91%) Degree
3 9 (7.89%) SC Cleared
4 7 (6.14%) DV Cleared
5 4 (3.51%) ITIL Certification
6 3 (2.63%) ITIL Foundation Certificate
6 3 (2.63%) Microsoft Certification
6 3 (2.63%) PRINCE2 Practitioner
7 2 (1.75%) CCNA
7 2 (1.75%) Cisco Certification
7 2 (1.75%) MCSE
7 2 (1.75%) MCTS
8 1 (0.88%) APMG
8 1 (0.88%) APMP
8 1 (0.88%) BC Cleared
8 1 (0.88%) CFA
8 1 (0.88%) CISM
8 1 (0.88%) CISSP
8 1 (0.88%) PRINCE2 Certification
Quality Assurance & Compliance
1 18 (15.79%) SLA
2 4 (3.51%) QA
3 3 (2.63%) Data Quality
4 1 (0.88%) PCI DSS
System Software
1 14 (12.28%) Active Directory
2 5 (4.39%) BitLocker
3 4 (3.51%) VMware ESX
3 4 (3.51%) VMware Infrastructure
4 3 (2.63%) XenDesktop
5 2 (1.75%) Docker
5 2 (1.75%) Microsoft App-V
5 2 (1.75%) vSphere
5 2 (1.75%) XenApp
6 1 (0.88%) Hyper-V
6 1 (0.88%) ISA Server
6 1 (0.88%) Terminal Server
Systems Management
1 9 (7.89%) SCCM
2 7 (6.14%) SCOM
3 4 (3.51%) Control-M
4 3 (2.63%) Puppet
4 3 (2.63%) WSUS
5 2 (1.75%) Ansible
5 2 (1.75%) Opscode Chef
6 1 (0.88%) EMC NetWorker
6 1 (0.88%) Microsoft Data Protection Manager
6 1 (0.88%) Oracle Enterprise Manager
6 1 (0.88%) Oracle Identity Management
6 1 (0.88%) Oracle Identity Manager
6 1 (0.88%) Oracle RMAN
6 1 (0.88%) Tivoli Identity Manager
6 1 (0.88%) XenMobile
6 1 (0.88%) ZABBIX
Vendors
1 21 (18.42%) Microsoft
2 13 (11.40%) Oracle
2 13 (11.40%) Remedy
3 9 (7.89%) Veritas
3 9 (7.89%) VMware
4 6 (5.26%) Cisco
4 6 (5.26%) Citrix
5 5 (4.39%) EMC
5 5 (4.39%) SAP
5 5 (4.39%) ServiceNow
6 4 (3.51%) Red Hat
6 4 (3.51%) Siebel
6 4 (3.51%) WorldPay
7 2 (1.75%) Adobe
7 2 (1.75%) Dell
7 2 (1.75%) IBM
7 2 (1.75%) Informatica
7 2 (1.75%) Misys
7 2 (1.75%) Murex
7 2 (1.75%) Sun
City, London
Eutopia Solutions Ltd
Rate: £300 - £500 per day
Posted: 1 hour ago
City, London
Experis Ltd
Rate: £220.00 per day
Posted: 20 hours ago
City, London
Oscar
Rate: £350 per day
Posted: 5 days ago
City, London
JM
Rate: £350 - £500 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 24 days ago
City of London
Lawrence Harvey
Rate: £450 - £500 per annum
Posted: 24 days ago