The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 90 96 118
Rank change year-on-year
+6 +22
Contract jobs citing Service Delivery 114 117 83
As % of all contract IT jobs located in the City of London 2.04% 1.76% 1.38%
As % of the Processes & Methodologies category 2.62% 2.28% 1.83%
Number of daily rates quoted 83 74 58
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £225 £266 £197
10% offered a daily rate of more than £550 £525 £683
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 0 2 0
Average hourly rate - £22.00 -
UK excluding London average hourly rate £14.00 £17.15 £19.00
% change year-on-year
-18.36% -9.73%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4349 5125 4535
As % of all contract IT jobs located in the City of London 77.80% 77.07% 75.62%
Number of daily rates quoted 3440 3769 3440
Average daily rate £450 £450 £450
90% offered a daily rate of more than £313 £300 £300
10% offered a daily rate of more than £625 £613 £608
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 35 56 88
Average hourly rate £19.00 £23.50 £35.00
Average hourly rate % change year-on-year
-19.14% -32.85%
90% offered a hourly rate of more than £11.75 £13.50 £15.00
10% offered a hourly rate of more than £44.63 £52.82 £107.80
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 24 December 2014.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 95 (42.99%) ITIL
2 71 (32.13%) Finance
3 56 (25.34%) Service Management
4 42 (19.00%) Windows
5 37 (16.74%) Analytical Skills
6 35 (15.84%) Project Management
7 34 (15.38%) Agile Software Development
8 32 (14.48%) SLA
9 30 (13.57%) Change Management
10 28 (12.67%) Microsoft
10 28 (12.67%) Security Cleared
11 24 (10.86%) MS Excel
12 23 (10.41%) Active Directory
12 23 (10.41%) Banking
13 19 (8.60%) SQL
13 19 (8.60%) Degree
14 17 (7.69%) ITSM
14 17 (7.69%) Management Information System
14 17 (7.69%) Stakeholder Management
14 17 (7.69%) VMware
15 16 (7.24%) Risk Management
16 15 (6.79%) Linux
16 15 (6.79%) SC Cleared
16 15 (6.79%) ITIL V3
17 14 (6.33%) PRINCE2
18 13 (5.88%) MS Project
18 13 (5.88%) SQL Server
18 13 (5.88%) Cisco
19 12 (5.43%) Oracle
19 12 (5.43%) SAP

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.62%) SharePoint
2 3 (1.36%) MS Exchange
2 3 (1.36%) Exchange Server 2010
2 3 (1.36%) IIS
3 2 (0.90%) SharePoint 2013
3 2 (0.90%) NetWeaver
4 1 (0.45%) Blackberry Enterprise Server
4 1 (0.45%) Exchange Server 2003
4 1 (0.45%) MS Project Server
4 1 (0.45%) Lync
4 1 (0.45%) OpenStack
4 1 (0.45%) Documentum
Applications
1 24 (10.86%) MS Excel
2 13 (5.88%) MS Project
3 12 (5.43%) MS Visio
4 11 (4.98%) MS Office
5 3 (1.36%) MS PowerPoint
6 1 (0.45%) AutoCAD
Business Applications
1 9 (4.07%) Remedy ITSM
2 4 (1.81%) BusinessWorks
3 3 (1.36%) ION MarketView
4 2 (0.90%) Markit EDM
4 2 (0.90%) SAP HR
5 1 (0.45%) Oracle EBS
5 1 (0.45%) SAP Oil and Gas
5 1 (0.45%) SAP HCM
Cloud Services
1 3 (1.36%) SaaS
1 3 (1.36%) PaaS
1 3 (1.36%) Office 365
2 2 (0.90%) Google Apps
3 1 (0.45%) Taleo
3 1 (0.45%) Cloud Computing
3 1 (0.45%) IaaS
Communications & Networking
1 12 (5.43%) Firewall
2 11 (4.98%) SAN
3 10 (4.52%) TCP/IP
3 10 (4.52%) WAN
4 9 (4.07%) DNS
5 8 (3.62%) DHCP
6 6 (2.71%) NAS
7 5 (2.26%) BGP
7 5 (2.26%) Internet
7 5 (2.26%) Cisco ASA
8 4 (1.81%) LDAP
8 4 (1.81%) LAN
8 4 (1.81%) VoIP
8 4 (1.81%) MPLS
9 3 (1.36%) OSPF
9 3 (1.36%) SSL
9 3 (1.36%) HTTP
10 2 (0.90%) SNMP
10 2 (0.90%) Ethernet
10 2 (0.90%) VPN
Database & Business Intelligence
1 13 (5.88%) SQL Server
2 9 (4.07%) Data Mining
3 4 (1.81%) MySQL
3 4 (1.81%) MS Access
4 3 (1.36%) SQLPlus
4 3 (1.36%) QlikView
4 3 (1.36%) Oracle Database 11g
4 3 (1.36%) Oracle9i Database
4 3 (1.36%) Oracle Database 10g
4 3 (1.36%) Oracle Database
5 2 (0.90%) MongoDB
5 2 (0.90%) EDRMS
6 1 (0.45%) PostgreSQL
6 1 (0.45%) Data Warehouse
6 1 (0.45%) BusinessObjects XI
6 1 (0.45%) BusinessObjects Web Intelligence
6 1 (0.45%) Oracle BI EE
6 1 (0.45%) SQL Server 2008
6 1 (0.45%) BusinessObjects
6 1 (0.45%) SAP BW
Development Applications
1 4 (1.81%) Visual Studio
1 4 (1.81%) Toad
2 3 (1.36%) Cucumber
3 1 (0.45%) Capybara
3 1 (0.45%) Jenkins
3 1 (0.45%) Calabash
3 1 (0.45%) PhantomJS
3 1 (0.45%) Introscope
3 1 (0.45%) Git (software)
3 1 (0.45%) RSpec
General
1 71 (32.13%) Finance
2 23 (10.41%) Banking
3 10 (4.52%) Telecoms
4 9 (4.07%) Investment Banking
5 7 (3.17%) Legal
6 6 (2.71%) Financial Institution
7 5 (2.26%) Front Office
7 5 (2.26%) Law
8 3 (1.36%) Games
8 3 (1.36%) Retail
9 2 (0.90%) Advertising
9 2 (0.90%) Publishing
10 1 (0.45%) General Ledger
10 1 (0.45%) Retail Banking
10 1 (0.45%) Marketing
10 1 (0.45%) Manufacturing
10 1 (0.45%) Back Office
10 1 (0.45%) Electronics
Job Titles
1 47 (21.27%) Analyst
2 25 (11.31%) Service Manager
3 21 (9.50%) Consultant
4 19 (8.60%) Project Manager
4 19 (8.60%) Delivery Manager
5 15 (6.79%) Architect
6 14 (6.33%) Business Analyst
6 14 (6.33%) Services Delivery Manager
7 12 (5.43%) Infrastructure Manager
8 10 (4.52%) Developer
8 10 (4.52%) Service Analyst
9 9 (4.07%) Administrator
10 8 (3.62%) Systems Administrator
10 8 (3.62%) Transition Manager
11 7 (3.17%) Senior Analyst
11 7 (3.17%) Service Transition Manager
12 6 (2.71%) Services Delivery Analyst
12 6 (2.71%) Services Director
13 5 (2.26%) PMO Analyst
13 5 (2.26%) Senior Systems Administrator
Libraries, Frameworks & Software Standards
1 6 (2.71%) XML
2 5 (2.26%) HTML
2 5 (2.26%) .NET
2 5 (2.26%) Web Services
3 3 (1.36%) HTML5
3 3 (1.36%) REST
4 2 (0.90%) SOAP
4 2 (0.90%) Ajax
4 2 (0.90%) ADO.NET
4 2 (0.90%) Middleware
4 2 (0.90%) BAPI
5 1 (0.45%) Spring
5 1 (0.45%) ASP.NET
5 1 (0.45%) CSS
5 1 (0.45%) Ruby on Rails
5 1 (0.45%) Software Packaging
5 1 (0.45%) Spring MVC
5 1 (0.45%) Django
5 1 (0.45%) CSS3
Miscellaneous
1 37 (16.74%) Analytical Skills
2 17 (7.69%) Management Information System
3 12 (5.43%) Computer Science
4 6 (2.71%) CESG
4 6 (2.71%) User Experience
5 5 (2.26%) CESG CLAS
5 5 (2.26%) Data Protection Act
5 5 (2.26%) Visualisation
6 4 (1.81%) Open Source
6 4 (1.81%) Data Extraction
6 4 (1.81%) Mathematics
6 4 (1.81%) CMDB
6 4 (1.81%) Fixed Income
6 4 (1.81%) Blackberry
6 4 (1.81%) NHS
7 3 (1.36%) Freedom of Information
7 3 (1.36%) RMADS
7 3 (1.36%) Hedge funds
7 3 (1.36%) Enterprise Software
8 2 (0.90%) iPad
Operating Systems
1 42 (19.00%) Windows
2 15 (6.79%) Linux
3 12 (5.43%) UNIX
4 10 (4.52%) Windows Server 2008
5 5 (2.26%) Windows Server 2012
6 4 (1.81%) Windows 7
6 4 (1.81%) Solaris
7 3 (1.36%) Mac OS X
7 3 (1.36%) Apple iOS
7 3 (1.36%) Android
8 2 (0.90%) Windows Vista
8 2 (0.90%) Windows XP
9 1 (0.45%) VMS
9 1 (0.45%) Windows Server 2003
9 1 (0.45%) Windows Mobile
9 1 (0.45%) Windows 2000
9 1 (0.45%) CentOS
9 1 (0.45%) Windows 8
Processes & Methodologies
1 95 (42.99%) ITIL
2 56 (25.34%) Service Management
3 35 (15.84%) Project Management
4 34 (15.38%) Agile Software Development
5 30 (13.57%) Change Management
6 17 (7.69%) ITSM
6 17 (7.69%) Stakeholder Management
7 16 (7.24%) Risk Management
8 15 (6.79%) ITIL V3
9 14 (6.33%) PRINCE2
10 12 (5.43%) Workflow
10 12 (5.43%) Migration
10 12 (5.43%) Problem Management
11 11 (4.98%) Change Control
12 10 (4.52%) People Management
12 10 (4.52%) User Acceptance Testing
12 10 (4.52%) Incident Management
12 10 (4.52%) Asset Management
13 9 (4.07%) Information Security
13 9 (4.07%) Continuous Improvement
Programming Languages
1 19 (8.60%) SQL
2 7 (3.17%) PowerShell
3 6 (2.71%) Java
3 6 (2.71%) JavaScript
3 6 (2.71%) Perl
4 5 (2.26%) PL/SQL
5 4 (1.81%) Ruby
5 4 (1.81%) PHP
5 4 (1.81%) VBScript
6 3 (1.36%) C
6 3 (1.36%) VBA
6 3 (1.36%) Python
6 3 (1.36%) Shell Script
7 2 (0.90%) Scala
7 2 (0.90%) Bash Shell
7 2 (0.90%) C#
8 1 (0.45%) VB
8 1 (0.45%) Objective-C
Qualifications
1 28 (12.67%) Security Cleared
2 19 (8.60%) Degree
3 15 (6.79%) SC Cleared
4 11 (4.98%) ITIL Certification
5 8 (3.62%) Cisco Certification
6 6 (2.71%) DV Cleared
7 5 (2.26%) CISSP
8 4 (1.81%) CCNP
9 3 (1.36%) Microsoft Certification
9 3 (1.36%) ITIL Foundation Certificate
10 2 (0.90%) CCEE
10 2 (0.90%) PRINCE2 Practitioner
10 2 (0.90%) JNCIS
10 2 (0.90%) PRINCE2 Certification
10 2 (0.90%) PMI Certification
10 2 (0.90%) CCNA
10 2 (0.90%) Citrix Certification
10 2 (0.90%) CCEA
10 2 (0.90%) MCSA
10 2 (0.90%) CCIE
Quality Assurance & Compliance
1 32 (14.48%) SLA
2 5 (2.26%) COBIT
3 4 (1.81%) ISO/IEC 27001
4 3 (1.36%) QA
5 2 (0.90%) GPG13
5 2 (0.90%) ISO 9000
6 1 (0.45%) ISO 9001
6 1 (0.45%) Sarbanes-Oxley
6 1 (0.45%) FINREP
System Software
1 23 (10.41%) Active Directory
2 9 (4.07%) VMware Infrastructure
3 4 (1.81%) vSphere
4 3 (1.36%) XenApp
4 3 (1.36%) XenDesktop
4 3 (1.36%) Microsoft App-V
5 2 (0.90%) Hyper-V
6 1 (0.45%) Microsoft Virtual Server
6 1 (0.45%) vCloud
6 1 (0.45%) NFS
Systems Management
1 10 (4.52%) SCOM
2 6 (2.71%) SCOrch
3 5 (2.26%) SCCM
4 4 (1.81%) Control-M
5 3 (1.36%) Puppet
6 2 (0.90%) SCDPM
6 2 (0.90%) BMC PATROL
6 2 (0.90%) SCVMM
6 2 (0.90%) NetBackup
7 1 (0.45%) Backup Exec
7 1 (0.45%) HP Quality Center
7 1 (0.45%) Systems Management Server (SMS)
7 1 (0.45%) Norton AntiVirus
7 1 (0.45%) Symantec Enterprise Vault
7 1 (0.45%) Opscode Chef
7 1 (0.45%) XenMobile
Vendors
1 28 (12.67%) Microsoft
2 17 (7.69%) VMware
3 13 (5.88%) Cisco
4 12 (5.43%) Oracle
4 12 (5.43%) SAP
5 10 (4.52%) BMC
5 10 (4.52%) Remedy
6 7 (3.17%) Juniper
6 7 (3.17%) F5
7 5 (2.26%) HP
7 5 (2.26%) McAfee
8 4 (1.81%) Symantec
8 4 (1.81%) TIBCO
8 4 (1.81%) Citrix
8 4 (1.81%) Red Hat
9 3 (1.36%) Business Objects
9 3 (1.36%) CheckPoint
9 3 (1.36%) Bloomberg
9 3 (1.36%) ION Trading
9 3 (1.36%) Altiris
City, London
Red10
Rate: £500 - £550 per day
Posted: 3 days ago
City, London
Experis Ltd
Rate: £30000 - £36000 per annum + excellent benefits
Posted: 5 days ago
City of London
DP Connect
Rate: £450 - £500 per day
Posted: 19 days ago
City of London
Hays IT - Uk Posting account
Rate: £370.00 - £450.00 per annum
Posted: 26 days ago
City of London
Claremont Consulting Limited
Rate: £300 - £350 per day
Posted: 27 days ago