The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 108 70 127
Rank change year-on-year
-38 +57
Contract jobs citing Service Delivery 89 177 76
As % of all contract IT jobs located in the City of London 1.64% 2.81% 1.19%
As % of the Processes & Methodologies category 2.10% 3.65% 1.56%
Number of daily rates quoted 71 118 56
Average daily rate
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£415 £400 £450
Average daily rate % change year-on-year
+3.75% -11.11%
90% offered a daily rate of more than £238 £225 £275
10% offered a daily rate of more than £600 £550 £600
UK excluding London average daily rate £388 £353 £350
% change year-on-year
+9.92% +0.71%
Number of hourly rates quoted 2 1 0
Average hourly rate £31.25 £15.00 -
Average hourly rate % change year-on-year
+108.33% -
UK excluding London average hourly rate £17.00 £12.50 £15.50
% change year-on-year
+36.00% -19.35%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4229 4844 4866
As % of all contract IT jobs located in the City of London 77.91% 76.96% 76.46%
Number of daily rates quoted 3282 3557 3706
Average daily rate £463 £450 £450
Average daily rate % change year-on-year
+2.77% -
90% offered a daily rate of more than £325 £300 £313
10% offered a daily rate of more than £613 £625 £600
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 35 45 51
Average hourly rate £27.37 £25.00 £72.50
Average hourly rate % change year-on-year
+9.48% -65.51%
90% offered a hourly rate of more than £14.55 £13.00 £17.50
10% offered a hourly rate of more than £92.50 £47.50 £135.00
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 24 April 2015.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 24 April 2015.

Service Delivery Hourly Rate Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 24 April 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 94 (49.47%) ITIL
2 71 (37.37%) Finance
3 51 (26.84%) Service Management
4 43 (22.63%) Project Management
5 41 (21.58%) Windows
6 31 (16.32%) Analytical Skills
7 28 (14.74%) Change Management
8 22 (11.58%) SLA
9 21 (11.05%) Microsoft
10 20 (10.53%) ITIL Certification
10 20 (10.53%) Degree
11 18 (9.47%) People Management
12 17 (8.95%) Agile Software Development
12 17 (8.95%) Banking
12 17 (8.95%) Active Directory
12 17 (8.95%) SQL
13 16 (8.42%) Java
13 16 (8.42%) UNIX
13 16 (8.42%) Stakeholder Management
14 15 (7.89%) ITSM
14 15 (7.89%) MS Excel
14 15 (7.89%) Incident Management
15 14 (7.37%) Linux
15 14 (7.37%) PRINCE2
15 14 (7.37%) Management Information System
16 12 (6.32%) SAP
16 12 (6.32%) Windows Server 2008
17 11 (5.79%) Problem Management
17 11 (5.79%) Asset Management
17 11 (5.79%) MS Office

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 24 April 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (5.26%) IIS
2 9 (4.74%) SharePoint
3 8 (4.21%) MS Exchange
4 5 (2.63%) Tomcat
5 4 (2.11%) WebSphere
5 4 (2.11%) Lync
6 3 (1.58%) Apache
7 2 (1.05%) NetWeaver
7 2 (1.05%) Blackberry Enterprise Server
7 2 (1.05%) WebSphere Application Server
7 2 (1.05%) Exchange Server 2003
7 2 (1.05%) Exchange Server 2010
8 1 (0.53%) Office Communications Server
8 1 (0.53%) Node.js
8 1 (0.53%) OpenStack
8 1 (0.53%) Exchange Server 2013
8 1 (0.53%) Exchange Server 2007
8 1 (0.53%) WebLogic
8 1 (0.53%) MQSeries
8 1 (0.53%) IBM Notes
Applications
1 15 (7.89%) MS Excel
2 11 (5.79%) MS Office
3 5 (2.63%) MS PowerPoint
4 4 (2.11%) MS Visio
4 4 (2.11%) MS Project
Business Applications
1 4 (2.11%) BusinessWorks
2 2 (1.05%) SAP FI/CO
2 2 (1.05%) SAP FI
2 2 (1.05%) SAP CO
2 2 (1.05%) thinkFolio
2 2 (1.05%) ION MarketView
3 1 (0.53%) SAP BPC
3 1 (0.53%) Oracle Retail
3 1 (0.53%) SAP ERP
3 1 (0.53%) Remedy ITSM
3 1 (0.53%) SAP Oil and Gas
3 1 (0.53%) Oracle EBS
3 1 (0.53%) Aareon QL
Cloud Services
1 6 (3.16%) Office 365
2 5 (2.63%) Amazon AWS
3 2 (1.05%) PaaS
4 1 (0.53%) SaaS
4 1 (0.53%) Amazon EC2
4 1 (0.53%) Microsoft Azure
4 1 (0.53%) Cloud Computing
4 1 (0.53%) IaaS
4 1 (0.53%) Amazon ElastiCache
4 1 (0.53%) AWS CloudFormation
4 1 (0.53%) Virtual Private Cloud
Communications & Networking
1 10 (5.26%) WAN
2 9 (4.74%) TCP/IP
3 7 (3.68%) NAS
3 7 (3.68%) LAN
3 7 (3.68%) SAN
4 6 (3.16%) Firewall
5 5 (2.63%) DHCP
5 5 (2.63%) DNS
6 4 (2.11%) LDAP
6 4 (2.11%) VoIP
7 3 (1.58%) Internet
7 3 (1.58%) SSL
8 2 (1.05%) DMZ
8 2 (1.05%) MPLS
8 2 (1.05%) FTP
8 2 (1.05%) VPN
8 2 (1.05%) Symposium
9 1 (0.53%) iSCSI
9 1 (0.53%) Fibre Channel
9 1 (0.53%) VLAN
Database & Business Intelligence
1 11 (5.79%) SQL Server
2 5 (2.63%) Data Warehouse
3 4 (2.11%) SQL Server Integration Services
3 4 (2.11%) SQL Server Reporting Services
3 4 (2.11%) BusinessObjects XI
3 4 (2.11%) SQL Server Analysis Services
4 3 (1.58%) NoSQL
4 3 (1.58%) Spotfire
4 3 (1.58%) QlikView
5 2 (1.05%) PostgreSQL
5 2 (1.05%) MS Access
5 2 (1.05%) MySQL
5 2 (1.05%) MongoDB
5 2 (1.05%) Apache Cassandra
6 1 (0.53%) Redis
6 1 (0.53%) SQL Server 2012
6 1 (0.53%) Oracle ODI
6 1 (0.53%) Oracle Database 11g
6 1 (0.53%) Microsoft Analysis Services
6 1 (0.53%) OLAP
Development Applications
1 4 (2.11%) Git (software)
2 3 (1.58%) Jenkins
2 3 (1.58%) Introscope
General
1 71 (37.37%) Finance
2 17 (8.95%) Banking
3 11 (5.79%) Legal
4 6 (3.16%) Telecoms
4 6 (3.16%) Front Office
5 5 (2.63%) Investment Banking
5 5 (2.63%) Law
6 4 (2.11%) Financial Institution
6 4 (2.11%) Retail
7 2 (1.05%) Advertising
7 2 (1.05%) Marketing
8 1 (0.53%) Retail Banking
8 1 (0.53%) International Banking
8 1 (0.53%) Billing
8 1 (0.53%) Publishing
8 1 (0.53%) Manufacturing
8 1 (0.53%) Electronics
8 1 (0.53%) Games
Job Titles
1 38 (20.00%) Service Manager
2 29 (15.26%) Analyst
3 23 (12.11%) Delivery Manager
4 20 (10.53%) Services Delivery Manager
4 20 (10.53%) Project Manager
5 14 (7.37%) Business Analyst
6 11 (5.79%) Administrator
7 8 (4.21%) Architect
7 8 (4.21%) Consultant
8 7 (3.68%) Business Manager
8 7 (3.68%) Systems Administrator
8 7 (3.68%) Developer
9 6 (3.16%) Release Manager
9 6 (3.16%) Infrastructure Manager
9 6 (3.16%) Support Analyst
9 6 (3.16%) Desktop Support
9 6 (3.16%) Applications Engineer
10 5 (2.63%) Applications Manager
10 5 (2.63%) Senior Systems Administrator
10 5 (2.63%) Analyst Developer
Libraries, Frameworks & Software Standards
1 7 (3.68%) HTML
1 7 (3.68%) .NET
2 6 (3.16%) XML
3 5 (2.63%) Middleware
4 4 (2.11%) REST
5 3 (1.58%) TIBCO EMS
5 3 (1.58%) SOAP
6 2 (1.05%) BAPI
6 2 (1.05%) WebSphere MQ
6 2 (1.05%) J2EE
6 2 (1.05%) Web Services
6 2 (1.05%) CSS
6 2 (1.05%) Ruby on Rails
6 2 (1.05%) Ajax
6 2 (1.05%) Spring
6 2 (1.05%) Django
6 2 (1.05%) MDX
6 2 (1.05%) Java EE
6 2 (1.05%) CSS3
6 2 (1.05%) HTML5
Miscellaneous
1 31 (16.32%) Analytical Skills
2 14 (7.37%) Management Information System
3 8 (4.21%) Enterprise Software
4 6 (3.16%) Open Source
5 5 (2.63%) Visualisation
5 5 (2.63%) Mobile App
6 4 (2.11%) Fixed Income
6 4 (2.11%) NHS
6 4 (2.11%) Computer Science
7 3 (1.58%) Data Protection Act
7 3 (1.58%) Freedom of Information
7 3 (1.58%) PKI
7 3 (1.58%) PMI
7 3 (1.58%) Blackberry
7 3 (1.58%) Clustering
7 3 (1.58%) Equities
8 2 (1.05%) User Experience
8 2 (1.05%) Thin Client
8 2 (1.05%) CMDB
8 2 (1.05%) Fat Client
Operating Systems
1 41 (21.58%) Windows
2 16 (8.42%) UNIX
3 14 (7.37%) Linux
4 12 (6.32%) Windows Server 2008
5 7 (3.68%) Windows 7
6 6 (3.16%) Mac OS X
6 6 (3.16%) Windows XP
7 5 (2.63%) Solaris
8 4 (2.11%) Windows Server 2003
8 4 (2.11%) Windows Vista
8 4 (2.11%) Apple iOS
8 4 (2.11%) Mac OS X Server
8 4 (2.11%) Android
9 2 (1.05%) Windows Mobile
10 1 (0.53%) CentOS
10 1 (0.53%) Windows 2000
Processes & Methodologies
1 94 (49.47%) ITIL
2 51 (26.84%) Service Management
3 43 (22.63%) Project Management
4 28 (14.74%) Change Management
5 18 (9.47%) People Management
6 17 (8.95%) Agile Software Development
7 16 (8.42%) Stakeholder Management
8 15 (7.89%) ITSM
8 15 (7.89%) Incident Management
9 14 (7.37%) PRINCE2
10 11 (5.79%) Problem Management
10 11 (5.79%) Asset Management
11 9 (4.74%) ITIL V3
11 9 (4.74%) Release Management
11 9 (4.74%) Configuration Management
11 9 (4.74%) Risk Management
12 8 (4.21%) Migration
12 8 (4.21%) Business Continuity
12 8 (4.21%) Project Planning
12 8 (4.21%) Supplier Management
Programming Languages
1 17 (8.95%) SQL
2 16 (8.42%) Java
3 8 (4.21%) Perl
4 5 (2.63%) PowerShell
5 4 (2.11%) Python
6 3 (1.58%) R
6 3 (1.58%) Ruby
6 3 (1.58%) PHP
6 3 (1.58%) PL/SQL
6 3 (1.58%) C
7 2 (1.05%) Shell Script
7 2 (1.05%) C#
7 2 (1.05%) VB
7 2 (1.05%) VB.NET
7 2 (1.05%) Scala
8 1 (0.53%) JavaScript
Qualifications
1 20 (10.53%) ITIL Certification
1 20 (10.53%) Degree
2 10 (5.26%) Security Cleared
3 5 (2.63%) PRINCE2 Practitioner
4 4 (2.11%) DV Cleared
5 3 (1.58%) SC Cleared
5 3 (1.58%) PMI Certification
6 2 (1.05%) CISA
6 2 (1.05%) QiCA
6 2 (1.05%) Microsoft Certification
6 2 (1.05%) MCSE
6 2 (1.05%) MCITP
7 1 (0.53%) CTC Cleared
7 1 (0.53%) EnCE
7 1 (0.53%) CEH
7 1 (0.53%) ISEB Practitioner
7 1 (0.53%) JNCIA
7 1 (0.53%) JNCIS
7 1 (0.53%) PhD
7 1 (0.53%) ISEB
Quality Assurance & Compliance
1 22 (11.58%) SLA
2 10 (5.26%) QA
3 2 (1.05%) ISO 9000
3 2 (1.05%) ISO 9001
4 1 (0.53%) PCI DSS
4 1 (0.53%) ISO/IEC 27001
4 1 (0.53%) COBIT
4 1 (0.53%) ISO 14001
System Software
1 17 (8.95%) Active Directory
2 3 (1.58%) vSphere
2 3 (1.58%) VMware Infrastructure
3 2 (1.05%) Microsoft App-V
4 1 (0.53%) Hyper-V
4 1 (0.53%) XenApp
4 1 (0.53%) XenDesktop
4 1 (0.53%) vCloud
4 1 (0.53%) Microsoft Virtual Server
4 1 (0.53%) NFS
Systems Management
1 6 (3.16%) SCOM
2 4 (2.11%) Control-M
2 4 (2.11%) Opscode Chef
2 4 (2.11%) Symantec Enterprise Vault
3 3 (1.58%) SCOrch
3 3 (1.58%) StatsD
3 3 (1.58%) Graphite
4 2 (1.05%) NetBackup
4 2 (1.05%) CA Wily
5 1 (0.53%) Puppet
5 1 (0.53%) Oracle Enterprise Manager
5 1 (0.53%) Tivoli
5 1 (0.53%) Tivoli Storage Manager
5 1 (0.53%) Systems Management Server (SMS)
5 1 (0.53%) Backup Exec
5 1 (0.53%) XenMobile
5 1 (0.53%) AirWatch
Vendors
1 21 (11.05%) Microsoft
2 12 (6.32%) SAP
3 10 (5.26%) Oracle
3 10 (5.26%) TIBCO
4 9 (4.74%) VMware
5 7 (3.68%) Symantec
6 6 (3.16%) Cisco
7 5 (2.63%) Business Objects
8 4 (2.11%) Remedy
8 4 (2.11%) HP
8 4 (2.11%) Apple
8 4 (2.11%) BMC
9 3 (1.58%) Tableau
9 3 (1.58%) Splunk
9 3 (1.58%) Sybase
9 3 (1.58%) IBM
9 3 (1.58%) Citrix
10 2 (1.05%) Red Hat
10 2 (1.05%) webMethods
10 2 (1.05%) McAfee
City, London
Randstad Technologies
Rate: £450 - £500 per day
Posted: 6 days ago