The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 108 111 122
Rank change year-on-year
+3 +11
Contract jobs citing Service Delivery 92 94 105
As % of all contract IT jobs located in the City of London 1.71% 1.59% 1.45%
As % of the Processes & Methodologies category 2.12% 2.06% 1.86%
Number of daily rates quoted 58 73 75
Average daily rate
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of your Daily Rate
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£420 £425 £390
Average daily rate % change year-on-year
-1.17% +8.97%
90% offered a daily rate of more than £247 £248 £277
10% offered a daily rate of more than £650 £573 £550
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 2 4 0
Average hourly rate £20.25 £25.50 -
Average hourly rate % change year-on-year
-20.58% -
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4333 4563 5651
As % of all contract IT jobs located in the City of London 80.42% 77.35% 77.96%
Number of daily rates quoted 3440 3384 4203
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £320 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 39 40 71
Average hourly rate £21.00 £22.50 £22.50
Average hourly rate % change year-on-year
-6.66% -
90% offered a hourly rate of more than £13.00 £16.00 £15.00
10% offered a hourly rate of more than £38.80 £36.50 £58.60
UK excluding London average hourly rate £32.52 £25.75 £30.50
% change year-on-year
+26.29% -15.57%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 1 September 2015.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 81 (44.75%) ITIL
2 67 (37.02%) Finance
3 45 (24.86%) Windows
4 42 (23.20%) Service Management
5 40 (22.10%) Project Management
6 32 (17.68%) Microsoft
7 26 (14.36%) SLA
8 25 (13.81%) Analytical Skills
9 22 (12.15%) Active Directory
10 21 (11.60%) Change Management
11 20 (11.05%) Oracle
12 19 (10.50%) MS Excel
12 19 (10.50%) Cisco
13 18 (9.94%) SQL
13 18 (9.94%) Linux
13 18 (9.94%) VMware
14 17 (9.39%) ITSM
14 17 (9.39%) Agile Software Development
14 17 (9.39%) Banking
14 17 (9.39%) Problem Management
15 16 (8.84%) SQL Server
15 16 (8.84%) ITIL Certification
16 15 (8.29%) Management Information System
16 15 (8.29%) Security Cleared
16 15 (8.29%) Data Centre
17 14 (7.73%) Asset Management
17 14 (7.73%) Windows 7
18 13 (7.18%) Firewall
19 12 (6.63%) Stakeholder Management
19 12 (6.63%) IIS

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (6.63%) IIS
2 9 (4.97%) MS Exchange
3 8 (4.42%) SharePoint
4 5 (2.76%) Tomcat
5 4 (2.21%) IBM Notes
5 4 (2.21%) Apache
6 3 (1.66%) WebLogic
6 3 (1.66%) Blackberry Enterprise Server
6 3 (1.66%) Exchange Server 2010
7 2 (1.10%) Exchange Server 2013
7 2 (1.10%) Lync
8 1 (0.55%) JBoss
8 1 (0.55%) CMS
8 1 (0.55%) LiveLink
8 1 (0.55%) Drupal
8 1 (0.55%) Office Communications Server
8 1 (0.55%) nginx
8 1 (0.55%) Apache Solr
Applications
1 19 (10.50%) MS Excel
2 8 (4.42%) MS Office
3 6 (3.31%) MS PowerPoint
4 5 (2.76%) MS Visio
5 1 (0.55%) MS Project
5 1 (0.55%) Spreadsheet
Business Applications
1 4 (2.21%) SAP FI
1 4 (2.21%) SAP FI/CO
1 4 (2.21%) SAP CO
1 4 (2.21%) Remedy ITSM
2 3 (1.66%) assyst
3 2 (1.10%) thinkFolio
4 1 (0.55%) Global One
4 1 (0.55%) Oracle EBS
4 1 (0.55%) Oracle ERP
4 1 (0.55%) Agresso
Cloud Services
1 6 (3.31%) Amazon AWS
2 4 (2.21%) Microsoft Azure
3 3 (1.66%) SaaS
3 3 (1.66%) Office 365
4 2 (1.10%) IaaS
5 1 (0.55%) SoftLayer
5 1 (0.55%) PaaS
5 1 (0.55%) Taleo
Communications & Networking
1 13 (7.18%) Firewall
2 12 (6.63%) LAN
3 11 (6.08%) NAS
4 10 (5.52%) SAN
5 9 (4.97%) WAN
5 9 (4.97%) DHCP
6 8 (4.42%) DNS
7 7 (3.87%) TCP/IP
8 5 (2.76%) VPN
8 5 (2.76%) VoIP
9 4 (2.21%) LDAP
10 3 (1.66%) Internet
10 3 (1.66%) Extranet
10 3 (1.66%) VLAN
10 3 (1.66%) Wireless
11 2 (1.10%) IPsec
11 2 (1.10%) EIGRP
11 2 (1.10%) Cisco ICM
11 2 (1.10%) Junos
11 2 (1.10%) MPLS
Database & Business Intelligence
1 16 (8.84%) SQL Server
2 6 (3.31%) SQL Server Reporting Services
2 6 (3.31%) SQL Server Analysis Services
3 5 (2.76%) Oracle Reports
3 5 (2.76%) SQL Server Integration Services
3 5 (2.76%) Oracle Database
4 3 (1.66%) SQL Server 2008
5 2 (1.10%) MySQL
5 2 (1.10%) Microsoft Analysis Services
5 2 (1.10%) OLAP
5 2 (1.10%) Data Warehouse
6 1 (0.55%) Data Mining
6 1 (0.55%) RDBMS
6 1 (0.55%) BusinessObjects
6 1 (0.55%) PostgreSQL
6 1 (0.55%) MS Access
6 1 (0.55%) SQL Server 2005
6 1 (0.55%) MongoDB
6 1 (0.55%) Apache Cassandra
6 1 (0.55%) NoSQL
Development Applications
1 6 (3.31%) Git (software)
2 5 (2.76%) Jenkins
3 2 (1.10%) JIRA
4 1 (0.55%) Visual Studio
4 1 (0.55%) Visual Studio Tools for Office
General
1 67 (37.02%) Finance
2 17 (9.39%) Banking
3 10 (5.52%) Legal
3 10 (5.52%) Investment Banking
4 6 (3.31%) Telecoms
5 5 (2.76%) Billing
5 5 (2.76%) Marketing
6 4 (2.21%) Law
6 4 (2.21%) Financial Institution
7 3 (1.66%) Front Office
8 1 (0.55%) Back Office
8 1 (0.55%) Swedish Language
Job Titles
1 36 (19.89%) Service Manager
2 25 (13.81%) Delivery Manager
3 22 (12.15%) Analyst
4 21 (11.60%) Services Delivery Manager
5 13 (7.18%) Project Manager
6 11 (6.08%) Administrator
7 9 (4.97%) Business Analyst
8 8 (4.42%) Architect
8 8 (4.42%) Systems Administrator
8 8 (4.42%) Business Manager
8 8 (4.42%) Transition Manager
9 6 (3.31%) Applications Engineer
9 6 (3.31%) Consultant
9 6 (3.31%) DBA
9 6 (3.31%) SQL Server DBA
9 6 (3.31%) SQL DBA
10 5 (2.76%) Senior Systems Administrator
10 5 (2.76%) Service Analyst
10 5 (2.76%) Service Transition Manager
11 4 (2.21%) Vendor Manager
Libraries, Frameworks & Software Standards
1 8 (4.42%) .NET
1 8 (4.42%) Middleware
2 4 (2.21%) Web Services
3 3 (1.66%) HTML
4 2 (1.10%) XML
4 2 (1.10%) J2EE
4 2 (1.10%) Ruby on Rails
4 2 (1.10%) Oracle Fusion
5 1 (0.55%) WebCenter
5 1 (0.55%) HTML5
5 1 (0.55%) CSS3
5 1 (0.55%) 802.1X
5 1 (0.55%) .NET Framework
5 1 (0.55%) JSON
5 1 (0.55%) Application Packaging
5 1 (0.55%) Django
5 1 (0.55%) jQuery
5 1 (0.55%) ASP.NET
5 1 (0.55%) CSS
5 1 (0.55%) ActiveMQ
Miscellaneous
1 25 (13.81%) Analytical Skills
2 15 (8.29%) Management Information System
2 15 (8.29%) Data Centre
3 6 (3.31%) Performance Metrics
4 5 (2.76%) NHS
5 4 (2.21%) Thin Client
5 4 (2.21%) Blackberry
5 4 (2.21%) Replication
5 4 (2.21%) Fat Client
6 3 (1.66%) Social Media
6 3 (1.66%) Enterprise Software
6 3 (1.66%) Freedom of Information
6 3 (1.66%) PKI
7 2 (1.10%) Statistics
7 2 (1.10%) Freedom of Information Act
7 2 (1.10%) Fixed Income
7 2 (1.10%) Equities
7 2 (1.10%) IVR
7 2 (1.10%) Streaming Video
7 2 (1.10%) Foreign Exchange (FX)
Operating Systems
1 45 (24.86%) Windows
2 18 (9.94%) Linux
3 14 (7.73%) Windows 7
4 10 (5.52%) Windows Server 2008
5 9 (4.97%) UNIX
6 8 (4.42%) Solaris
7 7 (3.87%) Windows Server 2003
8 5 (2.76%) Windows 8
8 5 (2.76%) Windows Server 2012
9 4 (2.21%) Red Hat Enterprise Linux
9 4 (2.21%) Android
10 3 (1.66%) CentOS
11 2 (1.10%) Ubuntu
11 2 (1.10%) Windows XP
11 2 (1.10%) Oracle Linux
12 1 (0.55%) Mac OS X
12 1 (0.55%) Windows 2000 Server
12 1 (0.55%) Apple iOS
Processes & Methodologies
1 81 (44.75%) ITIL
2 42 (23.20%) Service Management
3 40 (22.10%) Project Management
4 21 (11.60%) Change Management
5 17 (9.39%) ITSM
5 17 (9.39%) Agile Software Development
5 17 (9.39%) Problem Management
6 14 (7.73%) Asset Management
7 12 (6.63%) Stakeholder Management
8 11 (6.08%) PRINCE2
8 11 (6.08%) Incident Management
8 11 (6.08%) Root Cause Analysis
8 11 (6.08%) SDLC
9 10 (5.52%) Risk Management
10 8 (4.42%) Supplier Management
10 8 (4.42%) Continuous Improvement
11 7 (3.87%) Capacity Management
11 7 (3.87%) DevOps
11 7 (3.87%) Mentoring
11 7 (3.87%) People Management
Programming Languages
1 18 (9.94%) SQL
2 9 (4.97%) Java
2 9 (4.97%) Perl
3 6 (3.31%) Python
3 6 (3.31%) PowerShell
4 5 (2.76%) T-SQL
5 4 (2.21%) C#
6 2 (1.10%) JavaScript
6 2 (1.10%) VB
6 2 (1.10%) VB.NET
6 2 (1.10%) Ruby
6 2 (1.10%) Bash Shell
7 1 (0.55%) R
7 1 (0.55%) Scala
7 1 (0.55%) VBA
7 1 (0.55%) VBScript
7 1 (0.55%) C
Qualifications
1 16 (8.84%) ITIL Certification
2 15 (8.29%) Security Cleared
3 12 (6.63%) SC Cleared
4 8 (4.42%) Degree
5 6 (3.31%) Microsoft Certification
6 5 (2.76%) Cisco Certification
7 4 (2.21%) MCSE
8 3 (1.66%) CCNA
8 3 (1.66%) PMI Certification
9 2 (1.10%) CCSA
9 2 (1.10%) PMP
9 2 (1.10%) MCSA
9 2 (1.10%) RHCE
9 2 (1.10%) ITIL Foundation Certificate
9 2 (1.10%) DV Cleared
10 1 (0.55%) CTC Cleared
10 1 (0.55%) Check Point Certification
10 1 (0.55%) MCP
10 1 (0.55%) CCNP
10 1 (0.55%) CCDP
Quality Assurance & Compliance
1 26 (14.36%) SLA
2 8 (4.42%) QA
3 5 (2.76%) PCI DSS
4 2 (1.10%) ISO/IEC 27001
4 2 (1.10%) COBIT
System Software
1 22 (12.15%) Active Directory
2 9 (4.97%) VMware Infrastructure
3 3 (1.66%) Hyper-V
3 3 (1.66%) ISA Server
3 3 (1.66%) Squid
3 3 (1.66%) BitLocker
4 2 (1.10%) VMware ESXi
4 2 (1.10%) Terminal Services
4 2 (1.10%) vSphere
5 1 (0.55%) Varnish
5 1 (0.55%) VMware ESX
5 1 (0.55%) Microsoft App-V
5 1 (0.55%) Snort
5 1 (0.55%) XenApp
5 1 (0.55%) XenDesktop
Systems Management
1 11 (6.08%) SCOM
2 10 (5.52%) SCCM
3 6 (3.31%) Control-M
3 6 (3.31%) Puppet
3 6 (3.31%) SCOrch
4 4 (2.21%) Opscode Chef
4 4 (2.21%) StatsD
4 4 (2.21%) Graphite
5 3 (1.66%) Cisco CUCM
5 3 (1.66%) Symantec Enterprise Vault
5 3 (1.66%) ZABBIX
6 2 (1.10%) Cisco IPCC
6 2 (1.10%) Cisco UCCE
6 2 (1.10%) XenMobile
7 1 (0.55%) Vagrant
7 1 (0.55%) Cisco UCCX
7 1 (0.55%) Backup Exec
7 1 (0.55%) Nessus
7 1 (0.55%) MIMEsweeper
7 1 (0.55%) WhatsUp Gold
Vendors
1 32 (17.68%) Microsoft
2 20 (11.05%) Oracle
3 19 (10.50%) Cisco
4 18 (9.94%) VMware
5 11 (6.08%) Citrix
5 11 (6.08%) Remedy
6 10 (5.52%) SAP
7 9 (4.97%) HP
8 5 (2.76%) IBM
8 5 (2.76%) Sybase
8 5 (2.76%) Veritas
8 5 (2.76%) Red Hat
9 4 (2.21%) Lotus
9 4 (2.21%) CheckPoint
9 4 (2.21%) Splunk
9 4 (2.21%) ServiceNow
9 4 (2.21%) WorldPay
10 3 (1.66%) Bomgar
10 3 (1.66%) Symantec
10 3 (1.66%) F5
City, London
First Point
Rate: £450 - £475 per day
Posted: 4 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £600.00 - £700.00 per annum
Posted: 5 days ago
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Hays IT - Uk Posting account
Posted: 6 days ago
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HAYS INFORMATION TECHNOLOGY
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Hays IT - Uk Posting account
Posted: 14 days ago