The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 85 101 124
Rank change year-on-year
+16 +23
Contract jobs citing Service Delivery 126 140 79
As % of all contract IT jobs located in the City of London 2.15% 1.98% 1.24%
As % of the Processes & Methodologies category 2.76% 2.58% 1.65%
Number of daily rates quoted 94 93 49
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £215 £290 £310
10% offered a daily rate of more than £593 £525 £680
UK excluding London average daily rate £375 £372 £338
% change year-on-year
+0.91% +10.10%
Number of hourly rates quoted 0 3 2
Average hourly rate - £21.50 £18.75
Average hourly rate % change year-on-year
- +14.66%
UK excluding London average hourly rate £14.00 £16.16 £17.78
% change year-on-year
-13.36% -9.11%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4559 5435 4802
As % of all contract IT jobs located in the City of London 77.69% 76.91% 75.46%
Number of daily rates quoted 3564 4025 3624
Average daily rate £450 £450 £450
90% offered a daily rate of more than £310 £313 £300
10% offered a daily rate of more than £625 £613 £600
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 46 70 80
Average hourly rate £18.00 £21.50 £27.00
Average hourly rate % change year-on-year
-16.27% -20.37%
90% offered a hourly rate of more than £11.10 £11.50 £15.00
10% offered a hourly rate of more than £39.80 £45.00 £53.38
UK excluding London average hourly rate £25.00 £27.50 £29.75
% change year-on-year
-9.09% -7.56%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 28 November 2014.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 28 November 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 86 (39.45%) ITIL
2 65 (29.82%) Finance
3 50 (22.94%) Service Management
4 42 (19.27%) Windows
5 34 (15.60%) Analytical Skills
6 33 (15.14%) SLA
6 33 (15.14%) Microsoft
7 32 (14.68%) Project Management
7 32 (14.68%) Agile Software Development
8 31 (14.22%) Security Cleared
8 31 (14.22%) Change Management
9 27 (12.39%) MS Excel
10 22 (10.09%) Banking
11 19 (8.72%) Linux
11 19 (8.72%) Active Directory
12 18 (8.26%) SC Cleared
13 17 (7.80%) Degree
13 17 (7.80%) SQL
13 17 (7.80%) Stakeholder Management
14 16 (7.34%) ITSM
15 15 (6.88%) Risk Management
15 15 (6.88%) Management Information System
15 15 (6.88%) SQL Server
15 15 (6.88%) UNIX
15 15 (6.88%) Cisco
16 14 (6.42%) PRINCE2
16 14 (6.42%) Oracle
16 14 (6.42%) VMware
17 13 (5.96%) Migration
18 12 (5.50%) Firewall

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 28 November 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.67%) SharePoint
2 3 (1.38%) Exchange Server 2010
2 3 (1.38%) MS Exchange
3 2 (0.92%) IIS
3 2 (0.92%) SharePoint 2013
4 1 (0.46%) Exchange Server 2003
4 1 (0.46%) MS Project Server
4 1 (0.46%) Office Communications Server
4 1 (0.46%) Lync
4 1 (0.46%) OpenStack
4 1 (0.46%) Documentum
4 1 (0.46%) BizTalk Server
Applications
1 27 (12.39%) MS Excel
2 12 (5.50%) MS Project
2 12 (5.50%) MS Visio
3 10 (4.59%) MS Office
4 4 (1.83%) MS PowerPoint
5 1 (0.46%) AutoCAD
Business Applications
1 8 (3.67%) Remedy ITSM
2 3 (1.38%) ION MarketView
3 2 (0.92%) SAP HR
3 2 (0.92%) BusinessWorks
3 2 (0.92%) Markit EDM
4 1 (0.46%) Dynamics CRM
4 1 (0.46%) SAP HCM
4 1 (0.46%) SAP Oil and Gas
4 1 (0.46%) Oracle EBS
Cloud Services
1 3 (1.38%) SaaS
1 3 (1.38%) Office 365
2 2 (0.92%) PaaS
2 2 (0.92%) Google Apps
3 1 (0.46%) IaaS
3 1 (0.46%) Taleo
Communications & Networking
1 12 (5.50%) Firewall
2 11 (5.05%) WAN
3 10 (4.59%) DNS
3 10 (4.59%) SAN
4 9 (4.13%) TCP/IP
4 9 (4.13%) DHCP
5 5 (2.29%) Cisco ASA
5 5 (2.29%) LAN
5 5 (2.29%) LDAP
5 5 (2.29%) MPLS
5 5 (2.29%) BGP
5 5 (2.29%) Internet
6 4 (1.83%) SSL
6 4 (1.83%) VoIP
7 3 (1.38%) NAS
7 3 (1.38%) Unified Communications
7 3 (1.38%) VPN
7 3 (1.38%) HTTP
7 3 (1.38%) OSPF
8 2 (0.92%) NetScreen
Database & Business Intelligence
1 15 (6.88%) SQL Server
2 9 (4.13%) Data Mining
3 6 (2.75%) Oracle Database
4 4 (1.83%) MS Access
4 4 (1.83%) Oracle Database 11g
5 3 (1.38%) QlikView
5 3 (1.38%) Oracle9i Database
5 3 (1.38%) MySQL
5 3 (1.38%) Oracle Database 10g
5 3 (1.38%) SQLPlus
6 2 (0.92%) EDRMS
7 1 (0.46%) Relational Database
7 1 (0.46%) SQL Server 2012
7 1 (0.46%) BusinessObjects XI
7 1 (0.46%) BusinessObjects Web Intelligence
7 1 (0.46%) Oracle BI EE
7 1 (0.46%) SQL Server 2008
7 1 (0.46%) MongoDB
7 1 (0.46%) Data Warehouse
7 1 (0.46%) Oracle Reports
Development Applications
1 4 (1.83%) Toad
1 4 (1.83%) Visual Studio
2 3 (1.38%) Cucumber
3 1 (0.46%) Capybara
3 1 (0.46%) PhantomJS
3 1 (0.46%) Jenkins
3 1 (0.46%) Calabash
3 1 (0.46%) Git (software)
3 1 (0.46%) RSpec
3 1 (0.46%) Introscope
General
1 65 (29.82%) Finance
2 22 (10.09%) Banking
3 11 (5.05%) Telecoms
4 10 (4.59%) Investment Banking
5 7 (3.21%) Legal
6 5 (2.29%) Retail
6 5 (2.29%) Law
6 5 (2.29%) Front Office
7 4 (1.83%) Financial Institution
7 4 (1.83%) Games
8 2 (0.92%) Electronics
8 2 (0.92%) Advertising
8 2 (0.92%) Publishing
9 1 (0.46%) Music Industry
9 1 (0.46%) Retail Banking
9 1 (0.46%) Marketing
9 1 (0.46%) German Language
9 1 (0.46%) General Ledger
9 1 (0.46%) Manufacturing
9 1 (0.46%) Back Office
Job Titles
1 53 (24.31%) Analyst
2 26 (11.93%) Service Manager
3 21 (9.63%) Delivery Manager
4 19 (8.72%) Consultant
5 17 (7.80%) Business Analyst
5 17 (7.80%) Services Delivery Manager
6 16 (7.34%) Project Manager
7 15 (6.88%) Architect
8 11 (5.05%) Infrastructure Manager
9 10 (4.59%) Developer
10 9 (4.13%) Service Analyst
11 7 (3.21%) Senior Analyst
11 7 (3.21%) Administrator
12 6 (2.75%) Infrastructure Project Manager
12 6 (2.75%) Transition Manager
12 6 (2.75%) Services Delivery Analyst
12 6 (2.75%) Services Director
12 6 (2.75%) Service Transition Manager
13 5 (2.29%) PMO Analyst
13 5 (2.29%) Implementation Consultant
Libraries, Frameworks & Software Standards
1 6 (2.75%) XML
2 5 (2.29%) Web Services
2 5 (2.29%) .NET
3 4 (1.83%) HTML
4 3 (1.38%) Middleware
5 2 (0.92%) ADO.NET
5 2 (0.92%) HTML5
6 1 (0.46%) Software Packaging
6 1 (0.46%) Spring MVC
6 1 (0.46%) Ajax
6 1 (0.46%) Spring
6 1 (0.46%) REST
6 1 (0.46%) ASP.NET
Miscellaneous
1 34 (15.60%) Analytical Skills
2 15 (6.88%) Management Information System
3 11 (5.05%) Computer Science
4 8 (3.67%) User Experience
5 6 (2.75%) CESG
6 5 (2.29%) CESG CLAS
6 5 (2.29%) Visualisation
6 5 (2.29%) Open Source
6 5 (2.29%) NHS
7 4 (1.83%) Fixed Income
7 4 (1.83%) CMDB
7 4 (1.83%) Data Extraction
7 4 (1.83%) RMADS
7 4 (1.83%) Mathematics
8 3 (1.38%) Enterprise Software
8 3 (1.38%) Freedom of Information
8 3 (1.38%) Statistics
8 3 (1.38%) Data Protection Act
8 3 (1.38%) Blackberry
8 3 (1.38%) Replication
Operating Systems
1 42 (19.27%) Windows
2 19 (8.72%) Linux
3 15 (6.88%) UNIX
4 9 (4.13%) Windows Server 2008
5 5 (2.29%) Windows Server 2012
5 5 (2.29%) Solaris
6 4 (1.83%) Windows 7
7 3 (1.38%) Windows XP
7 3 (1.38%) Mac OS X
8 2 (0.92%) Windows Server 2003
8 2 (0.92%) Windows Vista
9 1 (0.46%) Windows 8
9 1 (0.46%) Android
9 1 (0.46%) CentOS
9 1 (0.46%) Apple iOS
9 1 (0.46%) VMS
9 1 (0.46%) Windows 2000
Processes & Methodologies
1 86 (39.45%) ITIL
2 50 (22.94%) Service Management
3 32 (14.68%) Project Management
3 32 (14.68%) Agile Software Development
4 31 (14.22%) Change Management
5 17 (7.80%) Stakeholder Management
6 16 (7.34%) ITSM
7 15 (6.88%) Risk Management
8 14 (6.42%) PRINCE2
9 13 (5.96%) Migration
10 12 (5.50%) ITIL V3
11 11 (5.05%) Business Analysis
11 11 (5.05%) Workflow
12 10 (4.59%) Information Security
12 10 (4.59%) Problem Management
12 10 (4.59%) User Acceptance Testing
12 10 (4.59%) Continuous Improvement
12 10 (4.59%) Change Control
12 10 (4.59%) Performance Management
13 9 (4.13%) Supplier Management
Programming Languages
1 17 (7.80%) SQL
2 7 (3.21%) PowerShell
2 7 (3.21%) Perl
3 6 (2.75%) Java
3 6 (2.75%) JavaScript
4 5 (2.29%) Shell Script
5 4 (1.83%) C
5 4 (1.83%) PHP
5 4 (1.83%) VBScript
6 3 (1.38%) Ruby
6 3 (1.38%) Python
6 3 (1.38%) PL/SQL
6 3 (1.38%) VBA
7 2 (0.92%) C#
7 2 (0.92%) Bash Shell
8 1 (0.46%) Scala
8 1 (0.46%) VB
8 1 (0.46%) Objective-C
Qualifications
1 31 (14.22%) Security Cleared
2 18 (8.26%) SC Cleared
3 17 (7.80%) Degree
4 8 (3.67%) ITIL Certification
4 8 (3.67%) Cisco Certification
5 5 (2.29%) DV Cleared
5 5 (2.29%) CISSP
6 4 (1.83%) CCNP
6 4 (1.83%) Microsoft Certification
7 3 (1.38%) ITIL Foundation Certificate
7 3 (1.38%) PRINCE2 Certification
8 2 (0.92%) Citrix Certification
8 2 (0.92%) CCEA
8 2 (0.92%) CCIE
8 2 (0.92%) CCNA
8 2 (0.92%) PMI Certification
8 2 (0.92%) MCSA
8 2 (0.92%) CCEE
8 2 (0.92%) JNCIS
9 1 (0.46%) MCITP
Quality Assurance & Compliance
1 33 (15.14%) SLA
2 5 (2.29%) COBIT
3 4 (1.83%) ISO/IEC 27001
4 3 (1.38%) QA
5 2 (0.92%) GPG13
6 1 (0.46%) FINREP
6 1 (0.46%) ISO 9001
6 1 (0.46%) Sarbanes-Oxley
System Software
1 19 (8.72%) Active Directory
2 9 (4.13%) VMware Infrastructure
3 3 (1.38%) vSphere
4 2 (0.92%) Microsoft App-V
4 2 (0.92%) XenApp
4 2 (0.92%) XenDesktop
4 2 (0.92%) Hyper-V
5 1 (0.46%) Oracle RAC
5 1 (0.46%) Microsoft Virtual Server
5 1 (0.46%) vCloud
Systems Management
1 10 (4.59%) SCOM
2 6 (2.75%) SCOrch
3 5 (2.29%) SCCM
4 4 (1.83%) Control-M
5 3 (1.38%) Puppet
6 2 (0.92%) NetBackup
6 2 (0.92%) BMC PATROL
6 2 (0.92%) SCVMM
6 2 (0.92%) SCDPM
7 1 (0.46%) Opscode Chef
7 1 (0.46%) HP Quality Center
7 1 (0.46%) Tivoli
7 1 (0.46%) Systems Management Server (SMS)
7 1 (0.46%) Norton AntiVirus
7 1 (0.46%) Backup Exec
Vendors
1 33 (15.14%) Microsoft
2 15 (6.88%) Cisco
3 14 (6.42%) Oracle
3 14 (6.42%) VMware
4 12 (5.50%) SAP
5 10 (4.59%) Remedy
6 9 (4.13%) BMC
7 8 (3.67%) HP
8 7 (3.21%) F5
8 7 (3.21%) Juniper
9 5 (2.29%) McAfee
10 4 (1.83%) Red Hat
11 3 (1.38%) ION Trading
11 3 (1.38%) Blue Coat
11 3 (1.38%) Business Objects
11 3 (1.38%) Citrix
11 3 (1.38%) Bloomberg
11 3 (1.38%) CheckPoint
11 3 (1.38%) Symantec
12 2 (0.92%) Charles River
City, London
Experis Ltd
Rate: £250.00 - £300.00 per day
Posted: 2 days ago
City, London
Experis Ltd
Rate: £30000 - £36000 per annum + excellent benefits
Posted: 2 days ago
City of London
Claremont Consulting Limited
Rate: £300 - £350 per day
Posted: 3 days ago
City of London
Hays IT - Uk Posting account
Rate: £300.00 - £345.00 per annum
Posted: 10 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £15 - £20 per hour
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Rate: £460.00 - £520.00 per day
Posted: 11 days ago
City of London
Computer Futures
Rate: £400 per day + DOE
Posted: 24 days ago