Service Delivery Contracts in the City of London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Related Skills

The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 113 112 155
Rank change year-on-year
-1 +43
Contract jobs citing Service Delivery 89 114 90
As % of all contract IT jobs located in the City of London 1.401% 1.448% 0.903%
As % of the Processes & Methodologies category 1.911% 2.021% 1.256%
Number of daily rates quoted 65 65 61
Average daily rate £450 £400 £450
Average daily rate % change year-on-year
+12.50% -11.11%
90% offered a daily rate of more than £275 £214 £275
10% offered a daily rate of more than £538 £525 £550
UK excluding London average daily rate £355 £338 £350
% change year-on-year
+5.18% -3.57%
Number of hourly rates quoted 2 9 1
Average hourly rate £83.75 £22.50 £13.54
Average hourly rate % change year-on-year
+272.22% +66.17%
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
City of London
Contract IT job ads with a match in the
Processes & Methodologies category		 4658 5642 7164
As % of all contract IT jobs located in the City of London 73.33% 71.67% 71.84%
Number of daily rates quoted 3513 4087 5301
Average daily rate £450 £460 £500
Average daily rate % change year-on-year
-2.17% -8.00%
90% offered a daily rate of more than £313 £300 £325
10% offered a daily rate of more than £600 £625 £650
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 77 94 100
Average hourly rate £41.50 £22.50 £25.00
Average hourly rate % change year-on-year
+84.44% -10.00%
90% offered a hourly rate of more than £17.90 £15.00 £14.50
10% offered a hourly rate of more than £135.00 £47.50 £50.50
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Delivery
London

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

City of London Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

City of London Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 23 May 2013.

City of London Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

City of London Service Delivery Hourly Rate Trend

Service Delivery
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 23 May 2013.

City of London Service Delivery Hourly Rate Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 84 (50.91%) ITIL
2 53 (32.12%) Service Management
2 53 (32.12%) Finance
3 38 (23.03%) Windows
4 32 (19.39%) Banking
5 26 (15.76%) Change Management
5 26 (15.76%) Project Management
6 25 (15.15%) Microsoft
7 24 (14.55%) Security Cleared
8 22 (13.33%) SLA
8 22 (13.33%) PRINCE2
9 21 (12.73%) SQL
10 18 (10.91%) ITSM
10 18 (10.91%) SQL Server
10 18 (10.91%) Linux
11 17 (10.30%) HP
11 17 (10.30%) Windows Server 2003
11 17 (10.30%) Migration
12 16 (9.697%) VMware
12 16 (9.697%) Citrix
12 16 (9.697%) MS Office
12 16 (9.697%) Oracle
12 16 (9.697%) Windows Server 2008
12 16 (9.697%) DV Cleared
12 16 (9.697%) Degree
13 15 (9.091%) Microsoft Certification
13 15 (9.091%) Active Directory
14 14 (8.485%) SAN
14 14 (8.485%) WAN
15 13 (7.879%) UNIX

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 6 (3.636%) XML
2 4 (2.424%) Middleware
3 3 (1.818%) Web Services
3 3 (1.818%) HTML
3 3 (1.818%) .NET
4 2 (1.212%) HTML5
5 1 (0.606%) WPF
5 1 (0.606%) Spring
5 1 (0.606%) WinForms
5 1 (0.606%) J2EE
5 1 (0.606%) ASP
5 1 (0.606%) CSS
5 1 (0.606%) JDBC
5 1 (0.606%) SOAP
5 1 (0.606%) XSD
5 1 (0.606%) XSLT
Application Platforms
1 7 (4.242%) SharePoint
1 7 (4.242%) MS Exchange
2 6 (3.636%) IIS
3 3 (1.818%) Lotus Notes
4 2 (1.212%) MTS
4 2 (1.212%) Blackberry Enterprise Server
4 2 (1.212%) SharePoint 2010
4 2 (1.212%) Exchange Server 2010
4 2 (1.212%) Exchange Server 2003
4 2 (1.212%) Exchange Server 2007
4 2 (1.212%) Office Communications Server
5 1 (0.606%) Oracle Coherence
5 1 (0.606%) Windows Azure
5 1 (0.606%) CMS
5 1 (0.606%) SAS
5 1 (0.606%) WebLogic
5 1 (0.606%) Rendezvous
5 1 (0.606%) WebLogic Portal
Applications
1 16 (9.697%) MS Office
2 11 (6.667%) MS Excel
3 5 (3.030%) MS Visio
3 5 (3.030%) MS Project
4 4 (2.424%) MS PowerPoint
5 2 (1.212%) InfoPath
Business Applications
1 2 (1.212%) SAP Oil and Gas
2 1 (0.606%) Oracle EBS R12
2 1 (0.606%) RMDS
2 1 (0.606%) HFM
2 1 (0.606%) Dynamics CRM
2 1 (0.606%) Dynamics GP
2 1 (0.606%) Oracle Financials
Communications & Networking
1 14 (8.485%) SAN
1 14 (8.485%) WAN
2 13 (7.879%) LAN
3 10 (6.061%) DNS
3 10 (6.061%) Firewall
4 9 (5.455%) DHCP
5 5 (3.030%) TCP/IP
6 4 (2.424%) Network Security
7 3 (1.818%) NAS
7 3 (1.818%) Internet
8 2 (1.212%) LDAP
8 2 (1.212%) Wi-Fi
9 1 (0.606%) Cisco ASA
9 1 (0.606%) Fibre Channel
9 1 (0.606%) ADSL2+
9 1 (0.606%) ADSL
9 1 (0.606%) VPN
9 1 (0.606%) SNA
9 1 (0.606%) HTTP
Database & Business Intelligence
1 18 (10.91%) SQL Server
2 6 (3.636%) Oracle Reports
3 3 (1.818%) Oracle 11g
3 3 (1.818%) Oracle 8/8i
3 3 (1.818%) Oracle 10g
4 2 (1.212%) RDBMS
4 2 (1.212%) MySQL
4 2 (1.212%) Data Warehouse
4 2 (1.212%) Oracle 9i
4 2 (1.212%) SQLPlus
4 2 (1.212%) SQL Server 2008
5 1 (0.606%) dBASE
5 1 (0.606%) SQL Server 2005
5 1 (0.606%) Sybase ASE
5 1 (0.606%) OpenWorks
5 1 (0.606%) SQL Server 2012
5 1 (0.606%) Sybase IQ
5 1 (0.606%) Oracle OWB
5 1 (0.606%) GIS
5 1 (0.606%) InterBase
Development Applications
1 2 (1.212%) JUnit
1 2 (1.212%) WebDriver
1 2 (1.212%) Selenium
1 2 (1.212%) JIRA
1 2 (1.212%) TestNG
2 1 (0.606%) Subversion
2 1 (0.606%) ClearQuest
2 1 (0.606%) ClearCase
General
1 53 (32.12%) Finance
2 32 (19.39%) Banking
3 12 (7.273%) Investment Banking
4 11 (6.667%) Telecoms
5 6 (3.636%) Retail
5 6 (3.636%) Marketing
6 3 (1.818%) Retail Banking
6 3 (1.818%) Manufacturing
6 3 (1.818%) Front Office
6 3 (1.818%) Back Office
7 2 (1.212%) Electronics
7 2 (1.212%) Law
8 1 (0.606%) General Ledger
8 1 (0.606%) Music
8 1 (0.606%) Wholesale Banking
8 1 (0.606%) Billing
8 1 (0.606%) Games
Job Titles
1 27 (16.36%) Delivery Manager
1 27 (16.36%) Service Manager
2 21 (12.73%) Analyst
3 19 (11.52%) Services Delivery Manager
4 17 (10.30%) Project Manager
5 16 (9.697%) Administrator
6 13 (7.879%) Service Analyst
7 8 (4.848%) DBA
7 8 (4.848%) Infrastructure Manager
7 8 (4.848%) Technical Manager
8 7 (4.242%) Technical Delivery Manager
8 7 (4.242%) Services Delivery Analyst
9 6 (3.636%) Systems Administrator
9 6 (3.636%) Infrastructure Project Manager
10 5 (3.030%) Developer
10 5 (3.030%) Coordinator
10 5 (3.030%) Senior Manager
11 4 (2.424%) Business Analyst
11 4 (2.424%) Oracle DBA
11 4 (2.424%) Senior Systems Administrator
Miscellaneous
1 11 (6.667%) Statistics
1 11 (6.667%) Management Information System
2 8 (4.848%) Replication
3 7 (4.242%) Enterprise Storage
4 4 (2.424%) Data Protection Act
5 3 (1.818%) Enterprise Software
5 3 (1.818%) Mobile Payment
5 3 (1.818%) SaaS
5 3 (1.818%) Clustering
5 3 (1.818%) Blackberry
6 2 (1.212%) NHS
6 2 (1.212%) DTV
6 2 (1.212%) PaaS
6 2 (1.212%) Mobile App
6 2 (1.212%) IaaS
6 2 (1.212%) CCTV
6 2 (1.212%) Cloud Computing
7 1 (0.606%) Data Extraction
7 1 (0.606%) Informatics
7 1 (0.606%) Mathematics
Operating Systems
1 38 (23.03%) Windows
2 18 (10.91%) Linux
3 17 (10.30%) Windows Server 2003
4 16 (9.697%) Windows Server 2008
5 13 (7.879%) UNIX
6 6 (3.636%) HPUX
6 6 (3.636%) Windows 7
7 5 (3.030%) Red Hat Enterprise Linux
7 5 (3.030%) Windows XP
8 4 (2.424%) Mac OS X
8 4 (2.424%) Solaris
9 2 (1.212%) Windows 2000
10 1 (0.606%) SUSE
Processes & Methodologies
1 84 (50.91%) ITIL
2 53 (32.12%) Service Management
3 26 (15.76%) Change Management
3 26 (15.76%) Project Management
4 22 (13.33%) PRINCE2
5 18 (10.91%) ITSM
6 17 (10.30%) Migration
7 11 (6.667%) Disaster Recovery
8 10 (6.061%) Release Management
8 10 (6.061%) ITIL V3
9 9 (5.455%) IT Governance
9 9 (5.455%) Configuration Management
10 8 (4.848%) Stakeholder Management
10 8 (4.848%) Problem Management
10 8 (4.848%) Performance Management
10 8 (4.848%) Information Assurance
11 7 (4.242%) Data Management
11 7 (4.242%) Continuous Improvement
11 7 (4.242%) Capacity Planning
11 7 (4.242%) Programme Management
Programming Languages
1 21 (12.73%) SQL
2 10 (6.061%) Java
3 5 (3.030%) C
3 5 (3.030%) VB
4 4 (2.424%) C#
4 4 (2.424%) PowerShell
5 3 (1.818%) Ruby
5 3 (1.818%) Perl
5 3 (1.818%) PHP
5 3 (1.818%) PL/SQL
6 2 (1.212%) Shell Script
6 2 (1.212%) VBScript
6 2 (1.212%) JavaScript
6 2 (1.212%) Python
7 1 (0.606%) XPath
7 1 (0.606%) ActionScript 2.0
7 1 (0.606%) Bash shell
7 1 (0.606%) VB.NET
7 1 (0.606%) ActionScript
7 1 (0.606%) VBA
Qualifications
1 24 (14.55%) Security Cleared
2 16 (9.697%) DV Cleared
2 16 (9.697%) Degree
3 15 (9.091%) Microsoft Certification
4 10 (6.061%) ITIL Certification
5 9 (5.455%) MCITP
6 8 (4.848%) MCSE
7 7 (4.242%) MCSA
7 7 (4.242%) MCP
7 7 (4.242%) PRINCE2 Certification
8 5 (3.030%) SC Cleared
8 5 (3.030%) CCNA
8 5 (3.030%) Cisco Certification
9 4 (2.424%) Oracle Certification
9 4 (2.424%) VMware Certified Professional (VCP)
10 3 (1.818%) BC Cleared
10 3 (1.818%) IBM Certification
10 3 (1.818%) CISSP
10 3 (1.818%) ISEB
11 2 (1.212%) ISTQB
Quality Assurance & Compliance
1 22 (13.33%) SLA
2 11 (6.667%) COBIT
3 8 (4.848%) QA
4 2 (1.212%) Sarbanes-Oxley
4 2 (1.212%) ISO/IEC 27001
5 1 (0.606%) Data Quality
5 1 (0.606%) ISO 9001
System Software
1 15 (9.091%) Active Directory
2 11 (6.667%) VMware Infrastructure
3 8 (4.848%) Hyper-V
4 6 (3.636%) Oracle RAC
5 5 (3.030%) vSphere
6 4 (2.424%) VMware ESX
6 4 (2.424%) DFS Replication
6 4 (2.424%) VMware ESXi
6 4 (2.424%) Microsoft Virtual Server
7 2 (1.212%) XenApp
8 1 (0.606%) XenDesktop
8 1 (0.606%) IAG
8 1 (0.606%) UAG
8 1 (0.606%) Microsoft App-V
Systems Management
1 7 (4.242%) SCCM
2 6 (3.636%) HP Data Protector
3 5 (3.030%) WSUS
4 4 (2.424%) Norton AntiVirus
4 4 (2.424%) SCOM
5 2 (1.212%) Tivoli
5 2 (1.212%) Tivoli Monitoring
5 2 (1.212%) Tivoli Storage Manager
5 2 (1.212%) NetBackup
5 2 (1.212%) HP Quality Center
6 1 (0.606%) Zenoss
6 1 (0.606%) FortiGate
6 1 (0.606%) HP SIM
6 1 (0.606%) Backup Exec
6 1 (0.606%) Nagios
6 1 (0.606%) Control-M
6 1 (0.606%) Oracle Enterprise Manager
Vendors
1 25 (15.15%) Microsoft
2 17 (10.30%) HP
3 16 (9.697%) VMware
3 16 (9.697%) Citrix
3 16 (9.697%) Oracle
4 13 (7.879%) IBM
5 11 (6.667%) Cisco
6 6 (3.636%) Red Hat
6 6 (3.636%) Veeam
7 5 (3.030%) Symantec
7 5 (3.030%) Sybase
8 4 (2.424%) Apple
9 3 (1.818%) LANDesk
9 3 (1.818%) Brocade
9 3 (1.818%) SAP
9 3 (1.818%) CheckPoint
9 3 (1.818%) Lotus
9 3 (1.818%) EMC
10 2 (1.212%) NetApp
10 2 (1.212%) Veritas
Service Delivery Manager
City of London
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City, London
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City of London
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Rate: £250 - £300 per day
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NHS ICT Systems Manager (NHS System Manager, Service Delivery)
City of London
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City of London
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Last Updated Thursday 23 May 2013
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