The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 86 96 117
Rank change year-on-year
+10 +21
Contract jobs citing Service Delivery 104 110 78
As % of all contract IT jobs located in the City of London 2.04% 1.88% 1.34%
As % of the Processes & Methodologies category 2.58% 2.43% 1.77%
Number of daily rates quoted 74 58 57
Average daily rate
Keep up to 90%
of your Daily Rate
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£412 £400 £400
Average daily rate % change year-on-year
+2.87% -
90% offered a daily rate of more than £241 £225 £212
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.21%
Number of hourly rates quoted 3 1 0
Average hourly rate £105.00 £17.50 -
Average hourly rate % change year-on-year
+500.00% -
UK excluding London average hourly rate £15.30 £12.90 £17.00
% change year-on-year
+18.60% -24.11%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4029 4525 4407
As % of all contract IT jobs located in the City of London 79.03% 77.50% 75.96%
Number of daily rates quoted 3143 3216 3376
Average daily rate £450 £450 £450
90% offered a daily rate of more than £320 £300 £315
10% offered a daily rate of more than £615 £625 £600
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 27 48 64
Average hourly rate £20.45 £28.04 £45.00
Average hourly rate % change year-on-year
-27.08% -37.68%
90% offered a hourly rate of more than £12.50 £16.50 £16.00
10% offered a hourly rate of more than £45.50 £77.50 £135.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 4 March 2015.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 4 March 2015.

Service Delivery Hourly Rate Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 4 March 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 116 (50.43%) ITIL
2 80 (34.78%) Finance
3 64 (27.83%) Service Management
4 50 (21.74%) Windows
5 43 (18.70%) Analytical Skills
6 35 (15.22%) Project Management
7 33 (14.35%) Change Management
8 29 (12.61%) SLA
9 26 (11.30%) Microsoft
9 26 (11.30%) Stakeholder Management
10 25 (10.87%) Active Directory
10 25 (10.87%) Agile Software Development
10 25 (10.87%) Degree
11 24 (10.43%) Banking
11 24 (10.43%) SQL
12 22 (9.57%) Management Information System
13 18 (7.83%) UNIX
13 18 (7.83%) ITIL Certification
13 18 (7.83%) Security Cleared
14 17 (7.39%) Incident Management
14 17 (7.39%) MS Excel
14 17 (7.39%) PRINCE2
15 16 (6.96%) VMware
16 15 (6.52%) Migration
16 15 (6.52%) ITSM
16 15 (6.52%) MS Office
16 15 (6.52%) Linux
16 15 (6.52%) ITIL V3
17 14 (6.09%) People Management
17 14 (6.09%) SQL Server

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 4 March 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.91%) SharePoint
1 9 (3.91%) IIS
2 6 (2.61%) MS Exchange
3 4 (1.74%) Exchange Server 2010
3 4 (1.74%) Lync
3 4 (1.74%) WebSphere
4 3 (1.30%) Exchange Server 2003
4 3 (1.30%) TIBCO EMS
5 2 (0.87%) WebSphere Application Server
5 2 (0.87%) Apache
5 2 (0.87%) Tomcat
5 2 (0.87%) NetWeaver
5 2 (0.87%) Blackberry Enterprise Server
6 1 (0.43%) MS Project Server
6 1 (0.43%) Exchange Server 2007
6 1 (0.43%) Office Communications Server
6 1 (0.43%) MQSeries
6 1 (0.43%) OpenStack
6 1 (0.43%) Exchange Server 2013
6 1 (0.43%) Node.js
Applications
1 17 (7.39%) MS Excel
2 15 (6.52%) MS Office
3 8 (3.48%) MS Project
3 8 (3.48%) MS Visio
4 2 (0.87%) MS PowerPoint
Business Applications
1 5 (2.17%) Remedy ITSM
2 4 (1.74%) BusinessWorks
3 3 (1.30%) ION MarketView
4 2 (0.87%) SAP Oil and Gas
5 1 (0.43%) SAP HCM
5 1 (0.43%) SAP ERP
5 1 (0.43%) SAP BPC
5 1 (0.43%) SAP CO
5 1 (0.43%) SAP FI/CO
5 1 (0.43%) SAP HR
5 1 (0.43%) SAP FI
5 1 (0.43%) Oracle Retail
Cloud Services
1 6 (2.61%) Office 365
2 2 (0.87%) Google Apps
2 2 (0.87%) PaaS
3 1 (0.43%) Cloud Computing
3 1 (0.43%) SaaS
3 1 (0.43%) Amazon EC2
3 1 (0.43%) Microsoft Azure
3 1 (0.43%) Amazon AWS
3 1 (0.43%) Taleo
3 1 (0.43%) IaaS
3 1 (0.43%) Amazon ElastiCache
3 1 (0.43%) ElastiCache
Communications & Networking
1 12 (5.22%) SAN
2 11 (4.78%) Firewall
2 11 (4.78%) WAN
3 10 (4.35%) DNS
3 10 (4.35%) TCP/IP
4 8 (3.48%) LAN
4 8 (3.48%) DHCP
5 7 (3.04%) NAS
6 6 (2.61%) Internet
7 5 (2.17%) BGP
7 5 (2.17%) MPLS
7 5 (2.17%) LDAP
8 4 (1.74%) VoIP
9 3 (1.30%) Cisco ASA
9 3 (1.30%) VLAN
9 3 (1.30%) OSPF
9 3 (1.30%) VPN
9 3 (1.30%) SSL
10 2 (0.87%) NetScaler
10 2 (0.87%) Ethernet
Database & Business Intelligence
1 14 (6.09%) SQL Server
2 8 (3.48%) Data Mining
3 5 (2.17%) QlikView
4 4 (1.74%) MySQL
4 4 (1.74%) Data Warehouse
4 4 (1.74%) MS Access
4 4 (1.74%) BusinessObjects XI
5 3 (1.30%) Oracle Database 11g
5 3 (1.30%) SQL Server Integration Services
5 3 (1.30%) SQLPlus
5 3 (1.30%) Oracle Database 10g
5 3 (1.30%) Oracle9i Database
5 3 (1.30%) Oracle Database
6 2 (0.87%) NoSQL
6 2 (0.87%) BusinessObjects
6 2 (0.87%) SQL Server Reporting Services
6 2 (0.87%) Spotfire
6 2 (0.87%) SQL Server Analysis Services
7 1 (0.43%) BusinessObjects Web Intelligence
7 1 (0.43%) Oracle BI EE
Development Applications
1 4 (1.74%) Toad
2 3 (1.30%) Introscope
3 2 (0.87%) Visual Studio
3 2 (0.87%) Cucumber
4 1 (0.43%) Git (software)
4 1 (0.43%) Calabash
General
1 80 (34.78%) Finance
2 24 (10.43%) Banking
3 9 (3.91%) Telecoms
4 8 (3.48%) Law
5 7 (3.04%) Retail
5 7 (3.04%) Investment Banking
5 7 (3.04%) Legal
6 5 (2.17%) Front Office
7 4 (1.74%) Games
8 3 (1.30%) Financial Institution
8 3 (1.30%) Advertising
9 2 (0.87%) Electronics
9 2 (0.87%) Manufacturing
9 2 (0.87%) Retail Banking
9 2 (0.87%) Marketing
10 1 (0.43%) International Banking
10 1 (0.43%) General Ledger
10 1 (0.43%) Publishing
10 1 (0.43%) Back Office
Job Titles
1 39 (16.96%) Analyst
2 34 (14.78%) Service Manager
3 25 (10.87%) Delivery Manager
4 23 (10.00%) Project Manager
5 22 (9.57%) Services Delivery Manager
6 17 (7.39%) Consultant
7 15 (6.52%) Architect
8 13 (5.65%) Business Analyst
9 12 (5.22%) Developer
9 12 (5.22%) Infrastructure Manager
10 10 (4.35%) Administrator
11 8 (3.48%) Support Analyst
11 8 (3.48%) Systems Administrator
12 7 (3.04%) Desktop Support
13 6 (2.61%) Services Director
14 5 (2.17%) Senior Systems Administrator
14 5 (2.17%) Service Analyst
14 5 (2.17%) Infrastructure Analyst
14 5 (2.17%) Release Manager
14 5 (2.17%) Senior Analyst
Libraries, Frameworks & Software Standards
1 7 (3.04%) XML
2 6 (2.61%) .NET
3 5 (2.17%) HTML
4 4 (1.74%) REST
4 4 (1.74%) Web Services
4 4 (1.74%) Middleware
5 3 (1.30%) Spring
5 3 (1.30%) SOAP
6 2 (0.87%) WebSphere MQ
6 2 (0.87%) BAPI
6 2 (0.87%) Java EE
6 2 (0.87%) MDX
7 1 (0.43%) Software Packaging
7 1 (0.43%) Application Packaging
7 1 (0.43%) Spring MVC
7 1 (0.43%) Django
7 1 (0.43%) Guice
7 1 (0.43%) HTML5
7 1 (0.43%) Ruby on Rails
7 1 (0.43%) Ajax
Miscellaneous
1 43 (18.70%) Analytical Skills
2 22 (9.57%) Management Information System
3 11 (4.78%) Computer Science
4 9 (3.91%) Visualisation
5 5 (2.17%) Data Protection Act
5 5 (2.17%) User Experience
5 5 (2.17%) Mobile App
5 5 (2.17%) Enterprise Software
6 4 (1.74%) Clustering
6 4 (1.74%) Fixed Income
6 4 (1.74%) PKI
6 4 (1.74%) CESG
6 4 (1.74%) Data Extraction
7 3 (1.30%) Mathematics
7 3 (1.30%) Open Source
7 3 (1.30%) CESG CLAS
7 3 (1.30%) Freedom of Information
7 3 (1.30%) Blackberry
7 3 (1.30%) Equities
7 3 (1.30%) NHS
Operating Systems
1 50 (21.74%) Windows
2 18 (7.83%) UNIX
3 15 (6.52%) Linux
4 14 (6.09%) Windows Server 2008
5 9 (3.91%) Mac OS X
6 8 (3.48%) Solaris
6 8 (3.48%) Windows 7
7 6 (2.61%) Windows XP
8 5 (2.17%) Android
8 5 (2.17%) Apple iOS
9 4 (1.74%) Windows Server 2003
9 4 (1.74%) Windows Vista
9 4 (1.74%) Mac OS X Server
10 3 (1.30%) Windows Server 2012
11 2 (0.87%) Windows Mobile
12 1 (0.43%) CentOS
12 1 (0.43%) Windows 2000
12 1 (0.43%) VMS
12 1 (0.43%) Windows 8
Processes & Methodologies
1 116 (50.43%) ITIL
2 64 (27.83%) Service Management
3 35 (15.22%) Project Management
4 33 (14.35%) Change Management
5 26 (11.30%) Stakeholder Management
6 25 (10.87%) Agile Software Development
7 17 (7.39%) Incident Management
7 17 (7.39%) PRINCE2
8 15 (6.52%) Migration
8 15 (6.52%) ITSM
8 15 (6.52%) ITIL V3
9 14 (6.09%) People Management
9 14 (6.09%) Risk Management
10 11 (4.78%) Performance Management
11 9 (3.91%) Workflow
11 9 (3.91%) Configuration Management
11 9 (3.91%) Business Intelligence
12 8 (3.48%) Business Continuity
12 8 (3.48%) Programme Management
12 8 (3.48%) Data Protection
Programming Languages
1 24 (10.43%) SQL
2 11 (4.78%) Java
3 5 (2.17%) PowerShell
3 5 (2.17%) PL/SQL
4 4 (1.74%) C
4 4 (1.74%) VBScript
4 4 (1.74%) JavaScript
4 4 (1.74%) Perl
4 4 (1.74%) PHP
4 4 (1.74%) Shell Script
5 3 (1.30%) Ruby
5 3 (1.30%) VBA
6 2 (0.87%) R
6 2 (0.87%) VB
7 1 (0.43%) Scala
7 1 (0.43%) Bash Shell
7 1 (0.43%) Objective-C
7 1 (0.43%) Python
Qualifications
1 25 (10.87%) Degree
2 18 (7.83%) ITIL Certification
2 18 (7.83%) Security Cleared
3 10 (4.35%) SC Cleared
4 6 (2.61%) Cisco Certification
5 5 (2.17%) Microsoft Certification
6 4 (1.74%) PMI Certification
6 4 (1.74%) DV Cleared
6 4 (1.74%) PRINCE2 Practitioner
7 3 (1.30%) CISA
7 3 (1.30%) CISSP
7 3 (1.30%) MCSE
7 3 (1.30%) ITIL Foundation Certificate
8 2 (0.87%) CCEE
8 2 (0.87%) MCSA
8 2 (0.87%) PRINCE2 Certification
8 2 (0.87%) Citrix Certification
8 2 (0.87%) CCEA
8 2 (0.87%) CCIE
8 2 (0.87%) CCNP
Quality Assurance & Compliance
1 29 (12.61%) SLA
2 8 (3.48%) QA
3 5 (2.17%) COBIT
4 3 (1.30%) ISO/IEC 27001
5 2 (0.87%) ISO 9000
5 2 (0.87%) ISO 9001
6 1 (0.43%) ISO 14001
6 1 (0.43%) Sarbanes-Oxley
6 1 (0.43%) FINREP
System Software
1 25 (10.87%) Active Directory
2 8 (3.48%) VMware Infrastructure
3 5 (2.17%) vSphere
4 3 (1.30%) XenApp
4 3 (1.30%) XenDesktop
4 3 (1.30%) Hyper-V
4 3 (1.30%) Microsoft App-V
5 2 (0.87%) Microsoft Virtual Server
6 1 (0.43%) NFS
6 1 (0.43%) vCloud
Systems Management
1 8 (3.48%) SCOM
2 4 (1.74%) SCCM
3 3 (1.30%) NetBackup
3 3 (1.30%) Control-M
4 2 (0.87%) SCDPM
4 2 (0.87%) SCOrch
4 2 (0.87%) CA Wily
4 2 (0.87%) SCVMM
5 1 (0.43%) Puppet
5 1 (0.43%) Norton AntiVirus
5 1 (0.43%) Backup Exec
5 1 (0.43%) Tivoli
5 1 (0.43%) Tivoli Storage Manager
5 1 (0.43%) Systems Management Server (SMS)
5 1 (0.43%) BMC PATROL
5 1 (0.43%) Opscode Chef
5 1 (0.43%) XenMobile
5 1 (0.43%) Symantec Enterprise Vault
Vendors
1 26 (11.30%) Microsoft
2 16 (6.96%) VMware
3 13 (5.65%) Oracle
3 13 (5.65%) SAP
4 12 (5.22%) Cisco
5 9 (3.91%) TIBCO
6 7 (3.04%) Remedy
6 7 (3.04%) Business Objects
7 6 (2.61%) BMC
8 5 (2.17%) Apple
8 5 (2.17%) Symantec
8 5 (2.17%) Citrix
8 5 (2.17%) F5
9 4 (1.74%) Red Hat
10 3 (1.30%) Altiris
10 3 (1.30%) ION Trading
10 3 (1.30%) McAfee
10 3 (1.30%) Juniper
10 3 (1.30%) IBM
10 3 (1.30%) HP
City, London
Red10
Rate: £500 - £600 per day
Posted: 6 days ago
City, London
Red10
Rate: £450 - £550 per day
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £250 - £350 per day
Posted: 7 days ago
City, London
QA Limited
Rate: £211.50 per week
Posted: 21 days ago