The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 83 93 124
Rank change year-on-year
+10 +31
Contract jobs citing Service Delivery 127 137 85
As % of all contract IT jobs located in the City of London 2.18% 1.96% 1.33%
As % of the Processes & Methodologies category 2.82% 2.55% 1.76%
Number of daily rates quoted 94 95 53
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £218 £293 £242
10% offered a daily rate of more than £568 £540 £630
UK excluding London average daily rate £375 £365 £338
% change year-on-year
+2.73% +8.14%
Number of hourly rates quoted 1 2 2
Average hourly rate £15.00 £17.75 £18.75
Average hourly rate % change year-on-year
-15.49% -5.33%
UK excluding London average hourly rate £14.00 £16.33 £16.50
% change year-on-year
-14.26% -1.03%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4511 5374 4839
As % of all contract IT jobs located in the City of London 77.52% 76.75% 75.55%
Number of daily rates quoted 3507 3981 3654
Average daily rate £450 £450 £450
90% offered a daily rate of more than £313 £313 £300
10% offered a daily rate of more than £625 £613 £600
UK excluding London average daily rate £380 £363 £370
% change year-on-year
+4.82% -2.02%
Number of hourly rates quoted 44 70 68
Average hourly rate £16.75 £21.50 £31.00
Average hourly rate % change year-on-year
-22.09% -30.64%
90% offered a hourly rate of more than £10.80 £12.20 £16.01
10% offered a hourly rate of more than £29.25 £52.82 £53.38
UK excluding London average hourly rate £25.00 £30.00 £29.00
% change year-on-year
-16.66% +3.44%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 20 November 2014.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 20 November 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 84 (39.44%) ITIL
2 63 (29.58%) Finance
3 49 (23.00%) Service Management
4 39 (18.31%) Windows
5 34 (15.96%) Analytical Skills
6 33 (15.49%) Agile Software Development
7 32 (15.02%) SLA
7 32 (15.02%) Microsoft
7 32 (15.02%) Project Management
8 31 (14.55%) Security Cleared
9 29 (13.62%) Change Management
10 26 (12.21%) MS Excel
11 21 (9.86%) Banking
12 19 (8.92%) Linux
13 17 (7.98%) SQL
13 17 (7.98%) Active Directory
13 17 (7.98%) ITSM
13 17 (7.98%) SC Cleared
14 16 (7.51%) Degree
14 16 (7.51%) Stakeholder Management
15 15 (7.04%) Risk Management
15 15 (7.04%) Cisco
15 15 (7.04%) SQL Server
15 15 (7.04%) UNIX
16 14 (6.57%) PRINCE2
16 14 (6.57%) Oracle
16 14 (6.57%) Management Information System
17 13 (6.10%) Migration
17 13 (6.10%) VMware
18 12 (5.63%) Firewall

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 20 November 2014, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.76%) SharePoint
2 3 (1.41%) MS Exchange
2 3 (1.41%) Exchange Server 2010
3 2 (0.94%) IIS
3 2 (0.94%) SharePoint 2013
4 1 (0.47%) OpenStack
4 1 (0.47%) Documentum
4 1 (0.47%) BizTalk Server
4 1 (0.47%) Exchange Server 2003
4 1 (0.47%) MS Project Server
4 1 (0.47%) Office Communications Server
4 1 (0.47%) Lync
Applications
1 26 (12.21%) MS Excel
2 12 (5.63%) MS Visio
3 11 (5.16%) MS Project
4 10 (4.69%) MS Office
5 3 (1.41%) MS PowerPoint
6 1 (0.47%) AutoCAD
Business Applications
1 8 (3.76%) Remedy ITSM
2 3 (1.41%) ION MarketView
3 2 (0.94%) Markit EDM
3 2 (0.94%) SAP HR
3 2 (0.94%) BusinessWorks
4 1 (0.47%) Oracle EBS
4 1 (0.47%) SAP Oil and Gas
4 1 (0.47%) Dynamics CRM
4 1 (0.47%) SAP HCM
Cloud Services
1 3 (1.41%) SaaS
1 3 (1.41%) Office 365
2 2 (0.94%) PaaS
2 2 (0.94%) Google Apps
3 1 (0.47%) IaaS
3 1 (0.47%) Taleo
Communications & Networking
1 12 (5.63%) Firewall
2 11 (5.16%) WAN
3 10 (4.69%) DNS
4 9 (4.23%) SAN
4 9 (4.23%) DHCP
5 7 (3.29%) TCP/IP
6 5 (2.35%) Internet
6 5 (2.35%) LDAP
6 5 (2.35%) LAN
6 5 (2.35%) MPLS
6 5 (2.35%) BGP
6 5 (2.35%) Cisco ASA
7 4 (1.88%) SSL
8 3 (1.41%) VoIP
8 3 (1.41%) OSPF
8 3 (1.41%) Unified Communications
8 3 (1.41%) HTTP
9 2 (0.94%) SNMP
9 2 (0.94%) Ethernet
9 2 (0.94%) PBX
Database & Business Intelligence
1 15 (7.04%) SQL Server
2 9 (4.23%) Data Mining
3 6 (2.82%) Oracle Database
4 4 (1.88%) Oracle Database 11g
5 3 (1.41%) MySQL
5 3 (1.41%) QlikView
5 3 (1.41%) Oracle Database 10g
5 3 (1.41%) SQLPlus
5 3 (1.41%) Oracle9i Database
5 3 (1.41%) MS Access
6 2 (0.94%) EDRMS
7 1 (0.47%) IDOL
7 1 (0.47%) BusinessObjects
7 1 (0.47%) Data Warehouse
7 1 (0.47%) Crystal Reports
7 1 (0.47%) Oracle Reports
7 1 (0.47%) Relational Database
7 1 (0.47%) BusinessObjects Web Intelligence
7 1 (0.47%) Oracle BI EE
7 1 (0.47%) SQL Server 2008
Development Applications
1 4 (1.88%) Visual Studio
1 4 (1.88%) Toad
2 3 (1.41%) Cucumber
3 1 (0.47%) Capybara
3 1 (0.47%) Jenkins
3 1 (0.47%) Calabash
3 1 (0.47%) PhantomJS
3 1 (0.47%) Introscope
3 1 (0.47%) Git (software)
3 1 (0.47%) RSpec
General
1 63 (29.58%) Finance
2 21 (9.86%) Banking
3 10 (4.69%) Telecoms
3 10 (4.69%) Investment Banking
4 7 (3.29%) Legal
5 5 (2.35%) Front Office
5 5 (2.35%) Retail
6 4 (1.88%) Financial Institution
6 4 (1.88%) Law
6 4 (1.88%) Games
7 2 (0.94%) Advertising
7 2 (0.94%) Publishing
7 2 (0.94%) Electronics
8 1 (0.47%) Back Office
8 1 (0.47%) Manufacturing
8 1 (0.47%) General Ledger
8 1 (0.47%) Music Industry
8 1 (0.47%) Retail Banking
8 1 (0.47%) Marketing
8 1 (0.47%) German Language
Job Titles
1 50 (23.47%) Analyst
2 24 (11.27%) Service Manager
3 20 (9.39%) Delivery Manager
4 19 (8.92%) Consultant
5 16 (7.51%) Project Manager
5 16 (7.51%) Business Analyst
5 16 (7.51%) Services Delivery Manager
6 15 (7.04%) Architect
7 11 (5.16%) Developer
7 11 (5.16%) Infrastructure Manager
8 9 (4.23%) Service Analyst
9 6 (2.82%) Administrator
9 6 (2.82%) Senior Analyst
9 6 (2.82%) Infrastructure Project Manager
9 6 (2.82%) Services Delivery Analyst
9 6 (2.82%) Transition Manager
9 6 (2.82%) Services Director
9 6 (2.82%) Service Transition Manager
10 5 (2.35%) PMO Analyst
10 5 (2.35%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (2.82%) XML
2 5 (2.35%) .NET
2 5 (2.35%) Web Services
3 4 (1.88%) HTML
4 3 (1.41%) Middleware
5 2 (0.94%) ADO.NET
5 2 (0.94%) HTML5
6 1 (0.47%) REST
6 1 (0.47%) ASP.NET
6 1 (0.47%) Spring
6 1 (0.47%) Ajax
6 1 (0.47%) Software Packaging
6 1 (0.47%) Spring MVC
Miscellaneous
1 34 (15.96%) Analytical Skills
2 14 (6.57%) Management Information System
3 11 (5.16%) Computer Science
4 8 (3.76%) User Experience
5 6 (2.82%) NHS
5 6 (2.82%) CESG
6 5 (2.35%) CESG CLAS
6 5 (2.35%) Visualisation
6 5 (2.35%) Open Source
7 4 (1.88%) CMDB
7 4 (1.88%) Data Extraction
7 4 (1.88%) RMADS
7 4 (1.88%) Mathematics
8 3 (1.41%) Enterprise Software
8 3 (1.41%) Data Protection Act
8 3 (1.41%) Replication
8 3 (1.41%) Fixed Income
8 3 (1.41%) Statistics
9 2 (0.94%) Freedom of Information
9 2 (0.94%) Smartcard
Operating Systems
1 39 (18.31%) Windows
2 19 (8.92%) Linux
3 15 (7.04%) UNIX
4 7 (3.29%) Windows Server 2008
5 5 (2.35%) Windows Server 2012
5 5 (2.35%) Solaris
6 4 (1.88%) Windows 7
7 3 (1.41%) Mac OS X
8 2 (0.94%) Windows Server 2003
8 2 (0.94%) Windows XP
9 1 (0.47%) VMS
9 1 (0.47%) Windows Vista
9 1 (0.47%) Android
9 1 (0.47%) Apple iOS
9 1 (0.47%) Windows 8
9 1 (0.47%) CentOS
Processes & Methodologies
1 84 (39.44%) ITIL
2 49 (23.00%) Service Management
3 33 (15.49%) Agile Software Development
4 32 (15.02%) Project Management
5 29 (13.62%) Change Management
6 17 (7.98%) ITSM
7 16 (7.51%) Stakeholder Management
8 15 (7.04%) Risk Management
9 14 (6.57%) PRINCE2
10 13 (6.10%) Migration
11 12 (5.63%) ITIL V3
12 11 (5.16%) Continuous Improvement
12 11 (5.16%) Performance Management
12 11 (5.16%) Workflow
12 11 (5.16%) Business Analysis
13 10 (4.69%) Incident Management
13 10 (4.69%) Information Security
13 10 (4.69%) User Acceptance Testing
14 9 (4.23%) Change Control
15 8 (3.76%) Problem Management
Programming Languages
1 17 (7.98%) SQL
2 7 (3.29%) Perl
2 7 (3.29%) PowerShell
3 6 (2.82%) Java
3 6 (2.82%) JavaScript
4 5 (2.35%) Shell Script
5 4 (1.88%) C
5 4 (1.88%) PHP
5 4 (1.88%) VBScript
6 3 (1.41%) PL/SQL
6 3 (1.41%) VBA
6 3 (1.41%) Python
6 3 (1.41%) Ruby
7 2 (0.94%) Scala
7 2 (0.94%) Bash Shell
7 2 (0.94%) C#
8 1 (0.47%) VB
8 1 (0.47%) Objective-C
Qualifications
1 31 (14.55%) Security Cleared
2 17 (7.98%) SC Cleared
3 16 (7.51%) Degree
4 9 (4.23%) ITIL Certification
5 8 (3.76%) Cisco Certification
6 5 (2.35%) CISSP
6 5 (2.35%) DV Cleared
7 4 (1.88%) Microsoft Certification
7 4 (1.88%) CCNP
8 3 (1.41%) PRINCE2 Certification
8 3 (1.41%) ITIL Foundation Certificate
9 2 (0.94%) CCEE
9 2 (0.94%) JNCIS
9 2 (0.94%) PMI Certification
9 2 (0.94%) CCNA
9 2 (0.94%) Citrix Certification
9 2 (0.94%) CCEA
9 2 (0.94%) MCSA
9 2 (0.94%) CCIE
10 1 (0.47%) HNC
Quality Assurance & Compliance
1 32 (15.02%) SLA
2 5 (2.35%) COBIT
3 4 (1.88%) ISO/IEC 27001
4 3 (1.41%) QA
5 2 (0.94%) GPG13
6 1 (0.47%) FINREP
6 1 (0.47%) ISO 9001
6 1 (0.47%) Sarbanes-Oxley
System Software
1 17 (7.98%) Active Directory
2 9 (4.23%) VMware Infrastructure
3 3 (1.41%) vSphere
4 2 (0.94%) Hyper-V
4 2 (0.94%) XenApp
4 2 (0.94%) XenDesktop
4 2 (0.94%) Microsoft App-V
5 1 (0.47%) Microsoft Virtual Server
5 1 (0.47%) Oracle RAC
5 1 (0.47%) vCloud
Systems Management
1 10 (4.69%) SCOM
2 6 (2.82%) SCOrch
3 5 (2.35%) SCCM
4 4 (1.88%) Control-M
5 3 (1.41%) Puppet
6 2 (0.94%) SCVMM
6 2 (0.94%) SCDPM
6 2 (0.94%) BMC PATROL
6 2 (0.94%) NetBackup
7 1 (0.47%) Backup Exec
7 1 (0.47%) Norton AntiVirus
7 1 (0.47%) Tivoli
7 1 (0.47%) Systems Management Server (SMS)
7 1 (0.47%) HP Quality Center
7 1 (0.47%) Opscode Chef
Vendors
1 32 (15.02%) Microsoft
2 15 (7.04%) Cisco
3 14 (6.57%) Oracle
4 13 (6.10%) VMware
5 12 (5.63%) SAP
6 10 (4.69%) Remedy
7 9 (4.23%) BMC
8 8 (3.76%) HP
9 7 (3.29%) F5
9 7 (3.29%) Juniper
10 5 (2.35%) McAfee
11 4 (1.88%) Red Hat
12 3 (1.41%) CheckPoint
12 3 (1.41%) Citrix
12 3 (1.41%) Bloomberg
12 3 (1.41%) Symantec
12 3 (1.41%) ION Trading
12 3 (1.41%) Blue Coat
13 2 (0.94%) Google
13 2 (0.94%) ProCurve
City, London
Experis Ltd
Rate: £30000 - £36000 per annum + excellent benefits
Posted: 11 hours ago
City, London
ReThink Recruitment
Rate: £600 - £700 per day
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Rate: £300.00 - £345.00 per annum
Posted: 2 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £15 - £20 per hour
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Rate: £460.00 - £520.00 per day
Posted: 3 days ago
City of London
Claremont Consulting Limited
Rate: £300 - £350 per day
Posted: 6 days ago
City, London
Experis Ltd
Rate: £250.00 - £300.00 per day
Posted: 6 days ago
City of London
Computer Futures
Rate: £400 per day + DOE
Posted: 16 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 20 days ago