The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 103 116 112
Rank change year-on-year
+13 -4
Contract jobs citing Service Delivery 96 92 82
As % of all contract IT jobs located in the City of London 1.89% 1.56% 1.45%
As % of the Processes & Methodologies category 2.40% 2.01% 1.91%
Number of daily rates quoted 70 51 62
Average daily rate
Keep up to 90%
of your Daily Rate
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£413 £375 £375
Average daily rate % change year-on-year
+10.07% -
90% offered a daily rate of more than £249 £260 £183
10% offered a daily rate of more than £550 £501 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 2 2 0
Average hourly rate £132.50 £19.50 -
Average hourly rate % change year-on-year
+579.48% -
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4006 4577 4299
As % of all contract IT jobs located in the City of London 78.90% 77.39% 76.28%
Number of daily rates quoted 3133 3335 3287
Average daily rate £450 £450 £450
90% offered a daily rate of more than £323 £300 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 30 48 74
Average hourly rate £22.25 £24.00 £35.00
Average hourly rate % change year-on-year
-7.29% -31.42%
90% offered a hourly rate of more than £12.50 £15.00 £14.60
10% offered a hourly rate of more than £45.50 £77.50 £135.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 30 January 2015.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 30 January 2015.

Service Delivery Hourly Rate Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 109 (49.10%) ITIL
2 75 (33.78%) Finance
3 63 (28.38%) Service Management
4 43 (19.37%) Windows
5 37 (16.67%) Analytical Skills
6 34 (15.32%) Project Management
7 32 (14.41%) Change Management
8 31 (13.96%) SLA
9 29 (13.06%) Microsoft
10 28 (12.61%) Agile Software Development
11 24 (10.81%) Degree
12 23 (10.36%) Banking
12 23 (10.36%) Active Directory
13 22 (9.91%) Security Cleared
14 21 (9.46%) MS Excel
14 21 (9.46%) Management Information System
15 20 (9.01%) Stakeholder Management
15 20 (9.01%) Incident Management
16 19 (8.56%) SQL
17 17 (7.66%) ITSM
17 17 (7.66%) Linux
18 16 (7.21%) PRINCE2
18 16 (7.21%) ITIL Certification
18 16 (7.21%) Risk Management
18 16 (7.21%) VMware
18 16 (7.21%) ITIL V3
19 15 (6.76%) UNIX
20 14 (6.31%) MS Project
20 14 (6.31%) SQL Server
20 14 (6.31%) Migration

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.50%) SharePoint
2 6 (2.70%) IIS
3 4 (1.80%) MS Exchange
3 4 (1.80%) Exchange Server 2010
4 2 (0.90%) SharePoint 2013
4 2 (0.90%) NetWeaver
4 2 (0.90%) Lync
4 2 (0.90%) TIBCO EMS
4 2 (0.90%) WebSphere
5 1 (0.45%) Exchange Server 2003
5 1 (0.45%) Exchange Server 2007
5 1 (0.45%) MS Project Server
5 1 (0.45%) Office Communications Server
5 1 (0.45%) Node.js
5 1 (0.45%) Blackberry Enterprise Server
5 1 (0.45%) Apache
5 1 (0.45%) Tomcat
5 1 (0.45%) MQSeries
5 1 (0.45%) WebSphere Application Server
5 1 (0.45%) OpenStack
Applications
1 21 (9.46%) MS Excel
2 14 (6.31%) MS Project
3 12 (5.41%) MS Office
4 10 (4.50%) MS Visio
5 3 (1.35%) MS PowerPoint
6 1 (0.45%) AutoCAD
Business Applications
1 7 (3.15%) Remedy ITSM
2 4 (1.80%) BusinessWorks
3 3 (1.35%) ION MarketView
4 2 (0.90%) Markit EDM
4 2 (0.90%) SAP Oil and Gas
5 1 (0.45%) SAP HCM
5 1 (0.45%) SAP HR
5 1 (0.45%) Oracle Retail
Cloud Services
1 3 (1.35%) Office 365
2 2 (0.90%) Google Apps
2 2 (0.90%) PaaS
3 1 (0.45%) Taleo
3 1 (0.45%) Cloud Computing
3 1 (0.45%) SaaS
3 1 (0.45%) Amazon EC2
3 1 (0.45%) Microsoft Azure
3 1 (0.45%) Amazon AWS
3 1 (0.45%) IaaS
3 1 (0.45%) ElastiCache
3 1 (0.45%) Amazon ElastiCache
Communications & Networking
1 12 (5.41%) Firewall
2 11 (4.95%) SAN
2 11 (4.95%) TCP/IP
3 10 (4.50%) DNS
3 10 (4.50%) WAN
4 8 (3.60%) DHCP
5 7 (3.15%) NAS
6 6 (2.70%) LAN
6 6 (2.70%) LDAP
7 5 (2.25%) Cisco ASA
7 5 (2.25%) BGP
7 5 (2.25%) MPLS
8 4 (1.80%) SSL
8 4 (1.80%) Internet
8 4 (1.80%) VoIP
9 3 (1.35%) VLAN
9 3 (1.35%) HTTP
9 3 (1.35%) OSPF
9 3 (1.35%) VPN
10 2 (0.90%) NetScaler
Database & Business Intelligence
1 14 (6.31%) SQL Server
2 8 (3.60%) Data Mining
3 4 (1.80%) MySQL
3 4 (1.80%) MS Access
3 4 (1.80%) BusinessObjects XI
4 3 (1.35%) QlikView
4 3 (1.35%) Oracle Database 11g
4 3 (1.35%) Oracle9i Database
4 3 (1.35%) SQLPlus
4 3 (1.35%) Oracle Database 10g
4 3 (1.35%) Oracle Database
5 2 (0.90%) EDRMS
5 2 (0.90%) MongoDB
5 2 (0.90%) NoSQL
6 1 (0.45%) SQL Server Integration Services
6 1 (0.45%) BusinessObjects Web Intelligence
6 1 (0.45%) Oracle BI EE
6 1 (0.45%) SQL Server 2008
6 1 (0.45%) Apache Cassandra
6 1 (0.45%) Oracle OWB
Development Applications
1 4 (1.80%) Toad
1 4 (1.80%) Visual Studio
2 3 (1.35%) Cucumber
3 2 (0.90%) Introscope
3 2 (0.90%) Git (software)
4 1 (0.45%) RSpec
4 1 (0.45%) Capybara
4 1 (0.45%) Jenkins
4 1 (0.45%) Calabash
4 1 (0.45%) PhantomJS
General
1 75 (33.78%) Finance
2 23 (10.36%) Banking
3 9 (4.05%) Telecoms
4 8 (3.60%) Investment Banking
5 7 (3.15%) Law
6 6 (2.70%) Legal
6 6 (2.70%) Retail
7 5 (2.25%) Front Office
8 4 (1.80%) Financial Institution
9 3 (1.35%) Publishing
9 3 (1.35%) Games
10 2 (0.90%) Manufacturing
10 2 (0.90%) Advertising
10 2 (0.90%) Electronics
10 2 (0.90%) Marketing
10 2 (0.90%) Retail Banking
11 1 (0.45%) International Banking
11 1 (0.45%) General Ledger
11 1 (0.45%) Back Office
Job Titles
1 41 (18.47%) Analyst
2 32 (14.41%) Service Manager
3 27 (12.16%) Delivery Manager
4 21 (9.46%) Services Delivery Manager
5 20 (9.01%) Consultant
6 18 (8.11%) Project Manager
7 16 (7.21%) Architect
8 13 (5.86%) Developer
9 12 (5.41%) Infrastructure Manager
9 12 (5.41%) Business Analyst
10 8 (3.60%) Systems Administrator
10 8 (3.60%) Administrator
11 7 (3.15%) Senior Analyst
12 6 (2.70%) Service Analyst
12 6 (2.70%) Services Director
13 5 (2.25%) PMO Analyst
13 5 (2.25%) Senior Systems Administrator
13 5 (2.25%) Transition Manager
14 4 (1.80%) Service Transition Manager
14 4 (1.80%) Release Manager
Libraries, Frameworks & Software Standards
1 6 (2.70%) XML
2 5 (2.25%) Web Services
3 4 (1.80%) HTML
3 4 (1.80%) .NET
3 4 (1.80%) REST
4 3 (1.35%) Middleware
5 2 (0.90%) SOAP
5 2 (0.90%) BAPI
5 2 (0.90%) HTML5
5 2 (0.90%) Spring
5 2 (0.90%) Ajax
6 1 (0.45%) Ruby on Rails
6 1 (0.45%) Software Packaging
6 1 (0.45%) Spring MVC
6 1 (0.45%) Java EE
6 1 (0.45%) Application Packaging
6 1 (0.45%) Django
6 1 (0.45%) Guice
6 1 (0.45%) CSS3
6 1 (0.45%) ADO.NET
Miscellaneous
1 37 (16.67%) Analytical Skills
2 21 (9.46%) Management Information System
3 12 (5.41%) Computer Science
4 7 (3.15%) Visualisation
5 6 (2.70%) CESG
6 5 (2.25%) Data Protection Act
6 5 (2.25%) CESG CLAS
6 5 (2.25%) Open Source
6 5 (2.25%) User Experience
7 4 (1.80%) Enterprise Software
7 4 (1.80%) Fixed Income
7 4 (1.80%) Blackberry
7 4 (1.80%) Data Extraction
7 4 (1.80%) Mathematics
8 3 (1.35%) PKI
8 3 (1.35%) Freedom of Information
8 3 (1.35%) RMADS
8 3 (1.35%) Hedge funds
8 3 (1.35%) Clustering
8 3 (1.35%) PMI
Operating Systems
1 43 (19.37%) Windows
2 17 (7.66%) Linux
3 15 (6.76%) UNIX
4 12 (5.41%) Windows Server 2008
5 6 (2.70%) Solaris
5 6 (2.70%) Windows 7
6 5 (2.25%) Mac OS X
6 5 (2.25%) Windows Server 2012
7 4 (1.80%) Windows XP
8 3 (1.35%) Windows Vista
8 3 (1.35%) Android
8 3 (1.35%) Apple iOS
8 3 (1.35%) Windows Server 2003
9 2 (0.90%) Mac OS X Server
10 1 (0.45%) Windows Mobile
10 1 (0.45%) CentOS
10 1 (0.45%) VMS
10 1 (0.45%) Windows 2000
10 1 (0.45%) Windows 8
Processes & Methodologies
1 109 (49.10%) ITIL
2 63 (28.38%) Service Management
3 34 (15.32%) Project Management
4 32 (14.41%) Change Management
5 28 (12.61%) Agile Software Development
6 20 (9.01%) Stakeholder Management
6 20 (9.01%) Incident Management
7 17 (7.66%) ITSM
8 16 (7.21%) PRINCE2
8 16 (7.21%) Risk Management
8 16 (7.21%) ITIL V3
9 14 (6.31%) Migration
10 12 (5.41%) Performance Management
10 12 (5.41%) People Management
11 10 (4.50%) Configuration Management
11 10 (4.50%) Workflow
11 10 (4.50%) User Acceptance Testing
12 8 (3.60%) Validation
12 8 (3.60%) Information Security
12 8 (3.60%) Data Protection
Programming Languages
1 19 (8.56%) SQL
2 8 (3.60%) Java
3 6 (2.70%) JavaScript
3 6 (2.70%) PowerShell
4 5 (2.25%) Perl
4 5 (2.25%) PL/SQL
5 4 (1.80%) Shell Script
5 4 (1.80%) C
5 4 (1.80%) PHP
5 4 (1.80%) VBScript
5 4 (1.80%) Ruby
6 3 (1.35%) VBA
7 2 (0.90%) VB
7 2 (0.90%) Python
7 2 (0.90%) Scala
7 2 (0.90%) Bash Shell
8 1 (0.45%) Objective-C
8 1 (0.45%) C#
Qualifications
1 24 (10.81%) Degree
2 22 (9.91%) Security Cleared
3 16 (7.21%) ITIL Certification
4 13 (5.86%) SC Cleared
5 6 (2.70%) Cisco Certification
6 5 (2.25%) CISSP
7 4 (1.80%) ITIL Foundation Certificate
7 4 (1.80%) PMI Certification
7 4 (1.80%) DV Cleared
7 4 (1.80%) PRINCE2 Practitioner
8 3 (1.35%) Microsoft Certification
9 2 (0.90%) CCEE
9 2 (0.90%) PRINCE2 Certification
9 2 (0.90%) Citrix Certification
9 2 (0.90%) CCEA
9 2 (0.90%) CCIE
9 2 (0.90%) CCNP
9 2 (0.90%) CCNA
9 2 (0.90%) MCSA
9 2 (0.90%) CISA
Quality Assurance & Compliance
1 31 (13.96%) SLA
2 6 (2.70%) QA
3 5 (2.25%) COBIT
3 5 (2.25%) ISO/IEC 27001
4 3 (1.35%) ISO 9001
5 2 (0.90%) ISO 9000
6 1 (0.45%) ISO 14001
6 1 (0.45%) Sarbanes-Oxley
6 1 (0.45%) FINREP
6 1 (0.45%) GPG13
System Software
1 23 (10.36%) Active Directory
2 8 (3.60%) VMware Infrastructure
3 5 (2.25%) vSphere
4 3 (1.35%) Hyper-V
4 3 (1.35%) XenApp
4 3 (1.35%) XenDesktop
4 3 (1.35%) Microsoft App-V
5 2 (0.90%) Microsoft Virtual Server
6 1 (0.45%) NFS
6 1 (0.45%) vCloud
Systems Management
1 9 (4.05%) SCOM
2 5 (2.25%) SCOrch
3 4 (1.80%) SCCM
4 3 (1.35%) Puppet
4 3 (1.35%) Control-M
5 2 (0.90%) SCDPM
5 2 (0.90%) NetBackup
5 2 (0.90%) SCVMM
6 1 (0.45%) CA Wily
6 1 (0.45%) HP Quality Center
6 1 (0.45%) Backup Exec
6 1 (0.45%) Norton AntiVirus
6 1 (0.45%) Tivoli
6 1 (0.45%) Tivoli Storage Manager
6 1 (0.45%) Systems Management Server (SMS)
6 1 (0.45%) BMC PATROL
6 1 (0.45%) Symantec Enterprise Vault
6 1 (0.45%) Opscode Chef
6 1 (0.45%) XenMobile
Vendors
1 29 (13.06%) Microsoft
2 16 (7.21%) VMware
3 13 (5.86%) Oracle
3 13 (5.86%) SAP
3 13 (5.86%) Cisco
4 9 (4.05%) Remedy
5 8 (3.60%) BMC
6 6 (2.70%) TIBCO
6 6 (2.70%) Business Objects
7 5 (2.25%) F5
7 5 (2.25%) Citrix
7 5 (2.25%) Juniper
8 4 (1.80%) Red Hat
8 4 (1.80%) HP
8 4 (1.80%) Symantec
9 3 (1.35%) ION Trading
9 3 (1.35%) Altiris
9 3 (1.35%) Bloomberg
9 3 (1.35%) McAfee
9 3 (1.35%) Apple
City, London
Experis Ltd
Rate: £30000 - £36000 per annum + excellent benefits
Posted: Yesterday
City, London
LA International
Posted: Yesterday
City, London
Vadis People
Rate: £0 - £15 per hour
Posted: 2 days ago
City of London
Claremont Consulting Limited
Rate: £280.00 - £300.00 per day
Posted: 3 days ago
City, London
Connectus
Rate: £413 per day
Posted: 4 days ago
City of London
Claremont Consulting Limited
Rate: £280.00 - £300.00 per day
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Rate: £290.00 - £380.00 per day
Posted: 9 days ago
City of London
Claremont Consulting Limited
Rate: £225 - £250 per day
Posted: 9 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £460.00 per day
Posted: 11 days ago
City of London
Computer Futures
Posted: 16 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 17 days ago
City of London
Deerfoot IT
Rate: £375 - £425 per day
Posted: 17 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £540.00 per day
Posted: 22 days ago
City of London
Hays IT - Uk Posting account
Rate: £430.00 - £460.00 per annum
Posted: 23 days ago
City of London
Hays IT - Uk Posting account
Rate: £430.00 - £460.00 per annum
Posted: 25 days ago