The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Services Delivery
London / City of London
Rank 108 108 90
Rank change year-on-year
0 -18
Contract jobs citing Service Delivery 39 43 103
As % of all contract IT jobs located in the City of London 1.33% 1.42% 2.05%
As % of the Processes & Methodologies category 1.55% 1.67% 2.51%
Number of daily rates quoted 32 23 77
Median daily rate £453 £475 £425
Median daily rate % change year-on-year
-4.73% +11.76%
90% offered a daily rate of more than £375 £325 £240
10% offered a daily rate of more than £600 £730 £535
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £132.50
UK excluding London median hourly rate £12.25 £21.50 £14.00
% change year-on-year
-43.02% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2511 2573 4101
As % of all contract IT jobs located in the City of London 85.61% 84.92% 81.81%
Number of daily rates quoted 1993 2020 3207
Median daily rate £500 £475 £450
Median daily rate % change year-on-year
+5.26% +5.55%
90% offered a daily rate of more than £350 £320 £320
10% offered a daily rate of more than £640 £625 £625
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 13 27 37
Median hourly rate £55.00 £29.00 £20.45
Median hourly rate % change year-on-year
+89.65% +41.84%
90% offered a hourly rate of more than £16.41 £13.00 £12.70
10% offered a hourly rate of more than £80.00 £53.00 £45.50
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Delivery
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 24 January 2017.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 24 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Delivery.

1 38 (41.76%) Finance
2 24 (26.37%) ITIL
3 18 (19.78%) Windows
4 17 (18.68%) Agile Software Development
4 17 (18.68%) Banking
5 16 (17.58%) Financial Institution
5 16 (17.58%) Linux
6 14 (15.38%) Change Management
6 14 (15.38%) Hedge funds
6 14 (15.38%) High Availability
7 13 (14.29%) Windows Server
7 13 (14.29%) Unix
8 12 (13.19%) Project Management
8 12 (13.19%) Bash Shell
9 10 (10.99%) Workflow
9 10 (10.99%) Service Management
9 10 (10.99%) Python
9 10 (10.99%) Cisco
9 10 (10.99%) Puppet
10 9 (9.89%) CFEngine
10 9 (9.89%) OCFS2
10 9 (9.89%) SELinux
10 9 (9.89%) Failover Clustering
10 9 (9.89%) GlusterFS
10 9 (9.89%) GFS2
10 9 (9.89%) Patch Management
10 9 (9.89%) Scrum
10 9 (9.89%) Clustering
10 9 (9.89%) Ruby
11 8 (8.79%) Investment Banking

Service Delivery
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.40%) CMS
1 4 (4.40%) IIS
2 3 (3.30%) MS Exchange
3 2 (2.20%) Apache
3 2 (2.20%) Tomcat
4 1 (1.10%) SAS
Applications
1 6 (6.59%) MS Excel
2 4 (4.40%) MS Office
3 1 (1.10%) MS PowerPoint
3 1 (1.10%) MS Project
Business Applications
1 1 (1.10%) SAP Business ByDesign
1 1 (1.10%) SAP ERP
Cloud Services
1 6 (6.59%) Microsoft Azure
2 4 (4.40%) Amazon AWS
3 2 (2.20%) Taleo
4 1 (1.10%) Office 365
4 1 (1.10%) SuccessFactors
Communications & Networking
1 8 (8.79%) DNS
2 5 (5.49%) TCP/IP
3 4 (4.40%) F5 BIG-IP GTM
3 4 (4.40%) F5 BIG-IP LTM
3 4 (4.40%) Firewall
3 4 (4.40%) HTTP
3 4 (4.40%) Internet
3 4 (4.40%) OSPF
3 4 (4.40%) SAN
4 3 (3.30%) BGP
4 3 (3.30%) DHCP
4 3 (3.30%) EIGRP
4 3 (3.30%) HSRP
4 3 (3.30%) IPsec
4 3 (3.30%) LAN
4 3 (3.30%) Multicast
4 3 (3.30%) Spanning Tree
4 3 (3.30%) SSL
4 3 (3.30%) VRRP
4 3 (3.30%) VSAN
Database & Business Intelligence
1 8 (8.79%) SQL Server
2 4 (4.40%) MongoDB
3 2 (2.20%) InterSystems Cache
3 2 (2.20%) Oracle Database
4 1 (1.10%) Electronic Patient Records
Development Applications
1 5 (5.49%) Subversion
2 4 (4.40%) Team Foundation Server
3 3 (3.30%) Git (software)
4 2 (2.20%) SpecFlow
4 2 (2.20%) TeamCity
4 2 (2.20%) TestDirector
5 1 (1.10%) Visual Studio
General
1 38 (41.76%) Finance
2 17 (18.68%) Banking
3 16 (17.58%) Financial Institution
4 8 (8.79%) Investment Banking
5 7 (7.69%) Back Office
6 5 (5.49%) Legal
7 3 (3.30%) Law
7 3 (3.30%) Telecoms
8 2 (2.20%) Front Office
8 2 (2.20%) Marketing
8 2 (2.20%) Pharmaceutical
8 2 (2.20%) Spanish Language
9 1 (1.10%) Advertising
Job Titles
1 17 (18.68%) Analyst
2 16 (17.58%) Service Manager
3 11 (12.09%) Linux Engineer
4 10 (10.99%) Delivery Manager
4 10 (10.99%) Developer
5 9 (9.89%) Linux Systems Engineer
5 9 (9.89%) Systems Engineer
6 6 (6.59%) Services Delivery Manager
6 6 (6.59%) Support Engineer
7 5 (5.49%) Service Analyst
8 4 (4.40%) Architect
8 4 (4.40%) DevOps Engineer
8 4 (4.40%) DevOps Systems Engineer
8 4 (4.40%) Infrastructure Support
8 4 (4.40%) Linux DevOps Engineer
8 4 (4.40%) Linux/Unix DevOps
8 4 (4.40%) Operations Engineer
8 4 (4.40%) Service Transition Manager
8 4 (4.40%) Transition Manager
9 3 (3.30%) Project Manager
Libraries, Frameworks & Software Standards
1 8 (8.79%) .NET
2 4 (4.40%) ASP.NET
2 4 (4.40%) HTML
2 4 (4.40%) jQuery
2 4 (4.40%) RESTful
2 4 (4.40%) SignalR
2 4 (4.40%) Web Services
3 2 (2.20%) ASP.NET MVC
3 2 (2.20%) ASP.NET MVC 4
3 2 (2.20%) CSS
3 2 (2.20%) HTML5
3 2 (2.20%) LINQ
4 1 (1.10%) ASP.NET MVC 5
Miscellaneous
1 14 (15.38%) Hedge funds
2 9 (9.89%) Clustering
3 7 (7.69%) Data Centre
4 6 (6.59%) Analytical Skills
5 5 (5.49%) Derivative
5 5 (5.49%) Enterprise Software
5 5 (5.49%) User Experience
6 4 (4.40%) Data Integration
7 3 (3.30%) Computer Science
7 3 (3.30%) EMC VNX
7 3 (3.30%) Management Information System
7 3 (3.30%) Performance Metrics
8 2 (2.20%) Reinsurance
9 1 (1.10%) Credit Risk
9 1 (1.10%) e-Learning
9 1 (1.10%) Fat Client
9 1 (1.10%) Mobile App
9 1 (1.10%) NHS
9 1 (1.10%) Thin Client
9 1 (1.10%) Virtual Team
Operating Systems
1 18 (19.78%) Windows
2 16 (17.58%) Linux
3 13 (14.29%) Unix
3 13 (14.29%) Windows Server
4 4 (4.40%) Windows Server 2003
4 4 (4.40%) Windows Server 2008
5 3 (3.30%) Red Hat Enterprise Linux
6 2 (2.20%) CentOS
6 2 (2.20%) Windows Server 2012
7 1 (1.10%) Oracle Linux
7 1 (1.10%) Windows 7
Processes & Methodologies
1 24 (26.37%) ITIL
2 17 (18.68%) Agile Software Development
3 14 (15.38%) Change Management
3 14 (15.38%) High Availability
4 12 (13.19%) Project Management
5 10 (10.99%) Service Management
5 10 (10.99%) Workflow
6 9 (9.89%) Patch Management
6 9 (9.89%) Scrum
7 8 (8.79%) Configuration Management
7 8 (8.79%) Stakeholder Management
8 7 (7.69%) Test Scripting
8 7 (7.69%) Use Case
9 6 (6.59%) Business Analysis
9 6 (6.59%) Disaster Recovery
9 6 (6.59%) Problem Management
9 6 (6.59%) User Acceptance Testing
10 5 (5.49%) CRM
10 5 (5.49%) ITSM
10 5 (5.49%) Regression Testing
Programming Languages
1 12 (13.19%) Bash Shell
2 10 (10.99%) Python
3 9 (9.89%) Ruby
4 7 (7.69%) C#
5 4 (4.40%) JavaScript
5 4 (4.40%) PowerShell
5 4 (4.40%) SQL
6 3 (3.30%) Java
7 1 (1.10%) C
Qualifications
1 7 (7.69%) Security Cleared
2 6 (6.59%) Degree
2 6 (6.59%) DV Cleared
3 5 (5.49%) Cisco Certification
4 4 (4.40%) ITIL Certification
5 3 (3.30%) CCIE
5 3 (3.30%) SC Cleared
6 2 (2.20%) ISEB
6 2 (2.20%) ISTQB Foundation Certification
7 1 (1.10%) APMP
7 1 (1.10%) BPSS Clearance
7 1 (1.10%) CCNA
7 1 (1.10%) CCNP
7 1 (1.10%) CISSP
7 1 (1.10%) ISSAP
7 1 (1.10%) JNCIA
7 1 (1.10%) JNCIP
7 1 (1.10%) MCSE
7 1 (1.10%) Microsoft Certification
7 1 (1.10%) SAP Certification
Quality Assurance & Compliance
1 8 (8.79%) SLA
2 7 (7.69%) QA
3 1 (1.10%) GAAP
3 1 (1.10%) MiFID
3 1 (1.10%) PCI DSS
3 1 (1.10%) Sarbanes-Oxley
System Software
1 9 (9.89%) GFS2
1 9 (9.89%) GlusterFS
1 9 (9.89%) OCFS2
2 6 (6.59%) VMware Infrastructure
3 5 (5.49%) Active Directory
4 3 (3.30%) VMware ESX
5 2 (2.20%) DFS Replication
5 2 (2.20%) NFS
5 2 (2.20%) Samba
5 2 (2.20%) VMware ESXi
5 2 (2.20%) XenApp
6 1 (1.10%) Hyper-V
Systems Management
1 10 (10.99%) Puppet
2 9 (9.89%) CFEngine
2 9 (9.89%) Failover Clustering
2 9 (9.89%) SELinux
3 2 (2.20%) HP SIM
4 1 (1.10%) Ansible
4 1 (1.10%) Tivoli
Vendors
1 10 (10.99%) Cisco
2 7 (7.69%) Microsoft
2 7 (7.69%) VMware
3 6 (6.59%) HP
3 6 (6.59%) Oracle
4 5 (5.49%) SmartStream
5 4 (4.40%) 3PAR
5 4 (4.40%) F5
5 4 (4.40%) Juniper
5 4 (4.40%) OpenText
5 4 (4.40%) RedDot
6 3 (3.30%) Aruba
6 3 (3.30%) EMC
6 3 (3.30%) Palo Alto
6 3 (3.30%) Pega
6 3 (3.30%) ServiceNow
7 2 (2.20%) Citrix
7 2 (2.20%) CommVault
7 2 (2.20%) SAP
7 2 (2.20%) Teradata