The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 108 111 126
Rank change year-on-year
+3 +15
Contract jobs citing Service Delivery 55 101 84
As % of all contract IT jobs located in the City of London 1.64% 1.70% 1.42%
As % of the Processes & Methodologies category 1.91% 2.10% 1.77%
Number of daily rates quoted 46 69 57
Median daily rate £478 £425 £400
Median daily rate % change year-on-year
+12.35% +6.25%
90% offered a daily rate of more than £375 £266 £235
10% offered a daily rate of more than £588 £613 £556
UK excluding London median daily rate £365 £400 £375
% change year-on-year
-8.75% +6.66%
Number of hourly rates quoted 5 2 3
Median hourly rate £12.50 £20.25 £32.00
Median hourly rate % change year-on-year
-38.27% -36.71%
UK excluding London median hourly rate £23.50 £17.50 £14.50
% change year-on-year
+34.28% +20.68%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2885 4809 4743
As % of all contract IT jobs located in the City of London 85.89% 80.86% 80.27%
Number of daily rates quoted 2355 3808 3530
Median daily rate £475 £463 £450
Median daily rate % change year-on-year
+2.70% +2.77%
90% offered a daily rate of more than £338 £322 £310
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 16 49 49
Median hourly rate £12.50 £21.75 £22.00
Median hourly rate % change year-on-year
-42.52% -1.13%
UK excluding London median hourly rate £30.00 £30.00 £27.00
% change year-on-year
- +11.11%

Service Delivery
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the City of London region.

Service Delivery Daily Rate Trend in the City of London

Service Delivery
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the City of London region over the 3 months to 29 July 2016.

Service Delivery Daily Rate Histogram in the City of London

Service Delivery
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the City of London region.

Service Delivery Hourly Rate Trend in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 29 July 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Delivery.

1 58 (53.70%) Finance
2 32 (29.63%) ITIL
3 27 (25.00%) Project Management
4 24 (22.22%) Linux
4 24 (22.22%) Microsoft
5 22 (20.37%) Unix
6 20 (18.52%) Windows
7 19 (17.59%) Banking
7 19 (17.59%) ITIL V3
8 17 (15.74%) Python
8 17 (15.74%) Management Information System
9 16 (14.81%) Agile Software Development
9 16 (14.81%) SQL
9 16 (14.81%) Change Management
10 15 (13.89%) MS Excel
10 15 (13.89%) Ruby
10 15 (13.89%) Puppet
11 14 (12.96%) OCFS2
11 14 (12.96%) GlusterFS
11 14 (12.96%) GFS2
11 14 (12.96%) Degree
11 14 (12.96%) Financial Institution
12 13 (12.04%) Service Management
12 13 (12.04%) Hedge funds
13 12 (11.11%) Active Directory
13 12 (11.11%) Oracle
14 11 (10.19%) Stakeholder Management
14 11 (10.19%) Bash Shell
15 10 (9.26%) High Availability
15 10 (9.26%) CFEngine

Service Delivery
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.56%) SharePoint
2 5 (4.63%) Exchange Server 2010
2 5 (4.63%) MS Exchange
3 3 (2.78%) IIS
3 3 (2.78%) Zimbra
4 2 (1.85%) WebLogic
5 1 (0.93%) Adobe Experience Manager
5 1 (0.93%) Apache
5 1 (0.93%) CMS
5 1 (0.93%) Drupal
5 1 (0.93%) GeoServer
5 1 (0.93%) JBoss
5 1 (0.93%) Joomla!
5 1 (0.93%) Oracle Coherence
5 1 (0.93%) WebSphere
5 1 (0.93%) WordPress
Applications
1 15 (13.89%) MS Excel
2 10 (9.26%) MS Office
3 4 (3.70%) MS PowerPoint
3 4 (3.70%) MS Project
4 1 (0.93%) MS Visio
Business Applications
1 2 (1.85%) Documaker
1 2 (1.85%) LatentZero
1 2 (1.85%) Minerva
1 2 (1.85%) Oracle Financials
2 1 (0.93%) Adobe Campaign
2 1 (0.93%) Dynamics CRM
2 1 (0.93%) HFM
2 1 (0.93%) Oracle EBS R12
2 1 (0.93%) Oracle General Ledger
2 1 (0.93%) Oracle Payables
2 1 (0.93%) Oracle Receivables
Cloud Services
1 4 (3.70%) Microsoft Azure
2 3 (2.78%) Amazon AWS
2 3 (2.78%) Office 365
3 2 (1.85%) Google Apps
4 1 (0.93%) Adobe Analytics
4 1 (0.93%) Azure Active Directory
4 1 (0.93%) Boomi
4 1 (0.93%) Force.com
4 1 (0.93%) IaaS
4 1 (0.93%) SaaS
Communications & Networking
1 6 (5.56%) SAN
2 5 (4.63%) Firewall
3 4 (3.70%) TCP/IP
4 3 (2.78%) Cisco ASA
5 2 (1.85%) Cisco Nexus
5 2 (1.85%) DNS
6 1 (0.93%) DHCP
6 1 (0.93%) HTTP
6 1 (0.93%) MPLS
6 1 (0.93%) SSH
6 1 (0.93%) SSL
6 1 (0.93%) VPN
6 1 (0.93%) WAN
Database & Business Intelligence
1 9 (8.33%) SQL Server
2 3 (2.78%) GIS
2 3 (2.78%) Oracle Database
2 3 (2.78%) Oracle Database 11g
2 3 (2.78%) Oracle Database 12c
2 3 (2.78%) RDBMS
2 3 (2.78%) Relational Database
3 2 (1.85%) DB2
3 2 (1.85%) Oracle BI EE
3 2 (1.85%) Oracle Reports
4 1 (0.93%) Data Warehouse
4 1 (0.93%) NoSQL
4 1 (0.93%) Oracle ODI
4 1 (0.93%) Power BI
4 1 (0.93%) SQL Server Analysis Services
4 1 (0.93%) SQL Server Integration Services
4 1 (0.93%) SQL Server Reporting Services
Development Applications
1 3 (2.78%) JIRA
2 2 (1.85%) Maven
2 2 (1.85%) ProC
3 1 (0.93%) Cucumber
3 1 (0.93%) Gradle
3 1 (0.93%) JBehave
3 1 (0.93%) Selenium
3 1 (0.93%) Talend Open Studio
General
1 58 (53.70%) Finance
2 19 (17.59%) Banking
3 14 (12.96%) Financial Institution
4 8 (7.41%) Legal
5 5 (4.63%) Investment Banking
5 5 (4.63%) Telecoms
6 3 (2.78%) Front Office
6 3 (2.78%) Law
7 2 (1.85%) French Language
7 2 (1.85%) Marketing
7 2 (1.85%) Retail
8 1 (0.93%) Advertising
8 1 (0.93%) Games
8 1 (0.93%) Spanish Language
Job Titles
1 18 (16.67%) Analyst
2 16 (14.81%) Project Manager
3 12 (11.11%) Systems Engineer
4 10 (9.26%) Linux Engineer
4 10 (9.26%) Linux Systems Engineer
5 7 (6.48%) Architect
5 7 (6.48%) Business Analyst
6 6 (5.56%) Delivery Manager
6 6 (5.56%) IT Manager
6 6 (5.56%) Service Manager
7 5 (4.63%) Consultant
7 5 (4.63%) Incident Analyst
7 5 (4.63%) Incident Manager
8 4 (3.70%) Insurance Business Analyst
8 4 (3.70%) IT Project Manager
9 3 (2.78%) Applications Support
9 3 (2.78%) DBA
9 3 (2.78%) Oracle DBA
9 3 (2.78%) Problem Manager
9 3 (2.78%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (4.63%) Middleware
2 3 (2.78%) REST
2 3 (2.78%) Web Services
3 2 (1.85%) .NET
3 2 (1.85%) FIX Protocol
3 2 (1.85%) Oracle Fusion
3 2 (1.85%) SOAP
3 2 (1.85%) WebCenter
3 2 (1.85%) XML
4 1 (0.93%) AngularJS
4 1 (0.93%) Apache Flex
4 1 (0.93%) IBM Integration Bus
4 1 (0.93%) J2EE
4 1 (0.93%) JRules
4 1 (0.93%) JSON
4 1 (0.93%) Leaflet
4 1 (0.93%) PostGIS
4 1 (0.93%) RESTful
4 1 (0.93%) WCF
4 1 (0.93%) WebSphere MQ
Miscellaneous
1 17 (15.74%) Management Information System
2 13 (12.04%) Hedge funds
3 10 (9.26%) Analytical Skills
3 10 (9.26%) Clustering
4 5 (4.63%) Fat Client
4 5 (4.63%) Thin Client
5 4 (3.70%) Freedom of Information
6 3 (2.78%) Data Centre
7 2 (1.85%) Data Protection Act
7 2 (1.85%) Fintech
7 2 (1.85%) Video Conferencing
7 2 (1.85%) Virtual Team
8 1 (0.93%) Artificial Intelligence
8 1 (0.93%) CMDB
8 1 (0.93%) e-Learning
8 1 (0.93%) Mainframe
8 1 (0.93%) Market Risk
8 1 (0.93%) Online Games
8 1 (0.93%) PKI
8 1 (0.93%) Psychology
Operating Systems
1 24 (22.22%) Linux
2 22 (20.37%) Unix
3 20 (18.52%) Windows
4 10 (9.26%) Windows Server
5 8 (7.41%) Windows 7
5 8 (7.41%) Windows Server 2012
6 5 (4.63%) Red Hat Enterprise Linux
6 5 (4.63%) Windows Server 2003
6 5 (4.63%) Windows Server 2008
7 3 (2.78%) CentOS
7 3 (2.78%) Mac OS X
7 3 (2.78%) Solaris
7 3 (2.78%) Windows 8
8 2 (1.85%) Oracle Linux
Processes & Methodologies
1 32 (29.63%) ITIL
2 27 (25.00%) Project Management
3 19 (17.59%) ITIL V3
4 16 (14.81%) Agile Software Development
4 16 (14.81%) Change Management
5 13 (12.04%) Service Management
6 11 (10.19%) Stakeholder Management
7 10 (9.26%) High Availability
7 10 (9.26%) Incident Management
7 10 (9.26%) Patch Management
7 10 (9.26%) PRINCE2
7 10 (9.26%) Service Design
8 9 (8.33%) Configuration Management
9 8 (7.41%) Data Management
10 7 (6.48%) Information Security
10 7 (6.48%) Line Management
11 6 (5.56%) Asset Management
11 6 (5.56%) Continuous Improvement
11 6 (5.56%) Data Protection
11 6 (5.56%) Migration
Programming Languages
1 17 (15.74%) Python
2 16 (14.81%) SQL
3 15 (13.89%) Ruby
4 11 (10.19%) Bash Shell
5 8 (7.41%) T-SQL
6 5 (4.63%) Java
7 4 (3.70%) PL/SQL
8 3 (2.78%) Shell Script
9 2 (1.85%) JavaScript
9 2 (1.85%) Perl
10 1 (0.93%) C
10 1 (0.93%) C++
10 1 (0.93%) Korn
10 1 (0.93%) PHP
10 1 (0.93%) PowerShell
Qualifications
1 14 (12.96%) Degree
2 6 (5.56%) Security Cleared
3 5 (4.63%) CCNA
3 5 (4.63%) Cisco Certification
3 5 (4.63%) DV Cleared
4 4 (3.70%) CISSP
5 3 (2.78%) CISM
5 3 (2.78%) ITIL Certification
5 3 (2.78%) MCSE
5 3 (2.78%) MCTS
5 3 (2.78%) Microsoft Certification
6 1 (0.93%) BPSS Clearance
6 1 (0.93%) CCENT
6 1 (0.93%) ISSAP
6 1 (0.93%) ITIL Foundation Certificate
6 1 (0.93%) MBCS
6 1 (0.93%) MCP
6 1 (0.93%) PRINCE2 Practitioner
6 1 (0.93%) SC Cleared
6 1 (0.93%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (8.33%) SLA
2 3 (2.78%) Data Quality
2 3 (2.78%) Disclosure Scotland
2 3 (2.78%) QA
3 2 (1.85%) Sarbanes-Oxley
4 1 (0.93%) COBIT
4 1 (0.93%) ISO/IEC 20000
4 1 (0.93%) PCI DSS
System Software
1 14 (12.96%) GFS2
1 14 (12.96%) GlusterFS
1 14 (12.96%) OCFS2
2 12 (11.11%) Active Directory
3 7 (6.48%) VMware Infrastructure
4 5 (4.63%) Terminal Services
5 1 (0.93%) Docker
Systems Management
1 15 (13.89%) Puppet
2 10 (9.26%) CFEngine
2 10 (9.26%) Failover Clustering
2 10 (9.26%) SELinux
3 4 (3.70%) Oracle Enterprise Manager
4 3 (2.78%) Oracle RMAN
4 3 (2.78%) SCOM
5 2 (1.85%) AirWatch
6 1 (0.93%) Ansible
6 1 (0.93%) Control-M
6 1 (0.93%) Opscode Chef
6 1 (0.93%) Oracle Identity Manager
6 1 (0.93%) Tivoli Identity Manager
Vendors
1 24 (22.22%) Microsoft
2 12 (11.11%) Oracle
3 8 (7.41%) VMware
4 7 (6.48%) Citrix
5 5 (4.63%) Cisco
5 5 (4.63%) Red Hat
6 4 (3.70%) Adobe
7 3 (2.78%) Dell
7 3 (2.78%) HP
7 3 (2.78%) Informatica
7 3 (2.78%) Juniper
7 3 (2.78%) Kaspersky
7 3 (2.78%) Varonis
7 3 (2.78%) Veritas
8 2 (1.85%) Aspera
8 2 (1.85%) Fortinet
8 2 (1.85%) Google
8 2 (1.85%) WorldPay
9 1 (0.93%) Civica
9 1 (0.93%) IBM Sterling
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