The statistics below represent IT contracts advertised across the City of London region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 170 177 202
Rank change year-on-year
+7 +25
Contract jobs requiring a 2nd Line Support Analyst 3 8 12
As % of all contract IT jobs located in the City of London 0.088% 0.17% 0.20%
As % of the Job Titles category 0.092% 0.18% 0.21%
Number of daily rates quoted 2 6 7
Median daily rate £128 £181 £190
Median daily rate % change year-on-year
-29.65% -4.60%
90% offered a daily rate of more than £98 £140 £140
10% offered a daily rate of more than £158 £208 £262
UK excluding London median daily rate £150 £143 £170
% change year-on-year
+5.26% -16.17%
Number of hourly rates quoted 0 0 3
Median hourly rate - - £20.00
UK excluding London median hourly rate £14.50 £15.42 £16.50
% change year-on-year
-5.96% -6.54%
2nd Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3249 4422 5591
As % of all contract IT jobs located in the City of London 94.97% 95.26% 94.75%
Number of daily rates quoted 2582 3481 4105
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £330 £288 £273
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 31 67 110
Median hourly rate £17.17 £16.50 £17.50
Median hourly rate % change year-on-year
+4.03% -5.71%
90% offered a hourly rate of more than £13.60 £11.00 £11.50
10% offered a hourly rate of more than £35.00 £24.13 £32.50
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

2nd Line Support Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the City of London

2nd Line Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Daily Rate Trend in the City of London

2nd Line Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Hourly Rate Trend in the City of London

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 September 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support Analyst in the job title.

1 6 (75.00%) MS Office
1 6 (75.00%) Windows
2 5 (62.50%) Active Directory
3 4 (50.00%) Windows 7
3 4 (50.00%) Microsoft
4 3 (37.50%) ITIL Certification
4 3 (37.50%) Blackberry
4 3 (37.50%) MS Exchange
4 3 (37.50%) ITIL
4 3 (37.50%) Exchange Server 2010
4 3 (37.50%) Exchange Server 2007
5 2 (25.00%) Mac OS
5 2 (25.00%) Exchange Server 2003
5 2 (25.00%) SCCM
5 2 (25.00%) Android
5 2 (25.00%) Windows 8
5 2 (25.00%) Management Information System
5 2 (25.00%) MS Excel
5 2 (25.00%) Apple
6 1 (12.50%) Mac OS X
6 1 (12.50%) VoIP
6 1 (12.50%) SLA
6 1 (12.50%) Citrix
6 1 (12.50%) Finance
6 1 (12.50%) Law
6 1 (12.50%) Legal
6 1 (12.50%) VMware
6 1 (12.50%) Retail
6 1 (12.50%) Smartphone
6 1 (12.50%) Exchange Server 2013

2nd Line Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) Exchange Server 2007
1 3 (37.50%) Exchange Server 2010
1 3 (37.50%) MS Exchange
2 2 (25.00%) Exchange Server 2003
3 1 (12.50%) Exchange Server 2013
3 1 (12.50%) Skype for Business
Applications
1 6 (75.00%) MS Office
2 2 (25.00%) MS Excel
Communications & Networking
1 1 (12.50%) VoIP
General
1 1 (12.50%) Finance
1 1 (12.50%) Law
1 1 (12.50%) Legal
1 1 (12.50%) Marketing
1 1 (12.50%) Retail
Miscellaneous
1 3 (37.50%) Blackberry
2 2 (25.00%) Management Information System
3 1 (12.50%) iPad
3 1 (12.50%) iPhone
3 1 (12.50%) Smartphone
Operating Systems
1 6 (75.00%) Windows
2 4 (50.00%) Windows 7
3 2 (25.00%) Android
3 2 (25.00%) Mac OS
3 2 (25.00%) Windows 8
4 1 (12.50%) Mac OS X
4 1 (12.50%) Windows 10
4 1 (12.50%) Windows Server
Processes & Methodologies
1 3 (37.50%) ITIL
2 1 (12.50%) Release Management
Qualifications
1 3 (37.50%) ITIL Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 5 (62.50%) Active Directory
Systems Management
1 2 (25.00%) SCCM
Vendors
1 4 (50.00%) Microsoft
2 2 (25.00%) Apple
3 1 (12.50%) Citrix
3 1 (12.50%) VMware