The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 196 195 217
Rank change year-on-year
-1 +22
Contract jobs requiring a 2nd Line Support Analyst 14 5 6
As % of all contract IT jobs located in the City of London 0.22% 0.081% 0.074%
As % of the Job Titles category 0.23% 0.087% 0.081%
Number of daily rates quoted 7 5 3
Average daily rate £143 £130 £130
Average daily rate % change year-on-year
+9.61% -
90% offered a daily rate of more than £135 £125 £114
10% offered a daily rate of more than £227 £335 £174
UK excluding London average daily rate £130 £180 £110
% change year-on-year
-27.77% +63.63%
Number of hourly rates quoted 2 0 1
Average hourly rate £22.00 - £19.50
UK excluding London average hourly rate £16.00 £14.50 £14.88
% change year-on-year
+10.34% -2.52%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5971 5767 7411
As % of all contract IT jobs located in the City of London 92.37% 92.85% 91.64%
Number of daily rates quoted 4316 4253 5242
Average daily rate £438 £450 £450
Average daily rate % change year-on-year
-2.77% -
90% offered a daily rate of more than £273 £278 £280
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 85 121 171
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £11.55 £12.50
10% offered a hourly rate of more than £33.75 £135.00 £40.50
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
2nd Line Support Analyst
London

2nd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the City of London

2nd Line Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Daily Rate Trend in the City of London

2nd Line Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the City of London region over the 3 months to 17 April 2014.

2nd Line Support Analyst Daily Rate Histogram in the City of London

2nd Line Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Hourly Rate Trend in the City of London

2nd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2014, IT contractor jobs across the City of London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 22 (84.62%) Windows
2 16 (61.54%) ITIL
3 15 (57.69%) Windows 7
4 13 (50.00%) MS Office
5 11 (42.31%) Blackberry
5 11 (42.31%) Microsoft
6 10 (38.46%) Active Directory
7 8 (30.77%) Finance
8 7 (26.92%) Citrix
9 6 (23.08%) MS Excel
9 6 (23.08%) DNS
10 4 (15.38%) Linux
11 3 (11.54%) Windows Server 2008
11 3 (11.54%) Asset Management
11 3 (11.54%) Law
11 3 (11.54%) Legal
11 3 (11.54%) Windows Server 2003
11 3 (11.54%) Lotus
11 3 (11.54%) Cisco
11 3 (11.54%) IBM Notes
11 3 (11.54%) XML
11 3 (11.54%) HTML
11 3 (11.54%) Java
11 3 (11.54%) Windows XP
11 3 (11.54%) MS Exchange
12 2 (7.69%) VoIP
12 2 (7.69%) EPoS
12 2 (7.69%) Service Delivery
12 2 (7.69%) Retail
12 2 (7.69%) Document Management

2nd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2014, IT contractor jobs across the City of London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.54%) MS Exchange
1 3 (11.54%) IBM Notes
2 1 (3.85%) SharePoint
2 1 (3.85%) Blackberry Enterprise Server
2 1 (3.85%) WorkSite
2 1 (3.85%) SharePoint 2010
2 1 (3.85%) Exchange Server 2010
Applications
1 13 (50.00%) MS Office
2 6 (23.08%) MS Excel
3 2 (7.69%) MS PowerPoint
Communications & Networking
1 6 (23.08%) DNS
2 2 (7.69%) VoIP
3 1 (3.85%) TCP/IP
General
1 8 (30.77%) Finance
2 3 (11.54%) Law
2 3 (11.54%) Legal
3 2 (7.69%) Retail
4 1 (3.85%) Financial Institution
4 1 (3.85%) Advertising
Libraries, Frameworks & Software Standards
1 3 (11.54%) HTML
1 3 (11.54%) XML
Miscellaneous
1 11 (42.31%) Blackberry
2 2 (7.69%) EPoS
3 1 (3.85%) Hedge funds
Operating Systems
1 22 (84.62%) Windows
2 15 (57.69%) Windows 7
3 4 (15.38%) Linux
4 3 (11.54%) Windows XP
4 3 (11.54%) Windows Server 2003
4 3 (11.54%) Windows Server 2008
5 1 (3.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 16 (61.54%) ITIL
2 3 (11.54%) Asset Management
3 2 (7.69%) Document Management
3 2 (7.69%) Incident Management
3 2 (7.69%) Service Delivery
4 1 (3.85%) Project Planning
4 1 (3.85%) Problem Management
4 1 (3.85%) Change Control
Programming Languages
1 3 (11.54%) Java
2 1 (3.85%) SQL
Qualifications
1 1 (3.85%) MCP
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 10 (38.46%) Active Directory
2 1 (3.85%) VMware Infrastructure
Systems Management
1 1 (3.85%) MIMEsweeper
Vendors
1 11 (42.31%) Microsoft
2 7 (26.92%) Citrix
3 3 (11.54%) Lotus
3 3 (11.54%) Cisco
4 2 (7.69%) VMware
5 1 (3.85%) Red Hat
5 1 (3.85%) Apple
5 1 (3.85%) Wyse
5 1 (3.85%) Avaya
5 1 (3.85%) NetApp
City of London
Argyll Scott
Rate: £150 - £170 per day
Posted: Yesterday