The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 162 188 201
Rank change year-on-year
+26 +13
Contract jobs citing ITSM 37 29 21
As % of all contract IT jobs located in the City of London 0.63% 0.40% 0.27%
As % of the Processes & Methodologies category 0.83% 0.53% 0.36%
Number of daily rates quoted 29 20 19
Average daily rate
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£425 £388 £400
Average daily rate % change year-on-year
+9.67% -3.12%
90% offered a daily rate of more than £262 £295 £191
10% offered a daily rate of more than £606 £459 £555
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 4 1
Average hourly rate - £13.97 £176.74
Average hourly rate % change year-on-year
- -92.09%
UK excluding London average hourly rate £15.50 £14.00 £15.50
% change year-on-year
+10.71% -9.67%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4443 5510 5867
As % of all contract IT jobs located in the City of London 75.32% 76.01% 75.09%
Number of daily rates quoted 3296 4117 4370
Average daily rate £450 £450 £450
90% offered a daily rate of more than £320 £315 £300
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 40 69 87
Average hourly rate £22.50 £22.50 £31.50
Average hourly rate % change year-on-year
- -28.57%
90% offered a hourly rate of more than £16.35 £14.65 £15.70
10% offered a hourly rate of more than £35.45 £54.25 £50.50
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 29 August 2014.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 29 August 2014, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 62 (77.50%) ITIL
2 60 (75.00%) Service Management
3 21 (26.25%) Remedy
3 21 (26.25%) Remedy ITSM
4 18 (22.50%) Finance
4 18 (22.50%) Windows
5 16 (20.00%) Service Delivery
6 15 (18.75%) Security Cleared
6 15 (18.75%) Microsoft
7 14 (17.50%) UNIX
7 14 (17.50%) Banking
8 13 (16.25%) ITIL Certification
8 13 (16.25%) BMC
9 12 (15.00%) Management Information System
9 12 (15.00%) SC Cleared
10 11 (13.75%) Project Management
10 11 (13.75%) ServiceNow
11 10 (12.50%) SQL
12 9 (11.25%) Degree
13 8 (10.00%) JavaScript
13 8 (10.00%) Oracle
13 8 (10.00%) MS Office
13 8 (10.00%) PRINCE2
13 8 (10.00%) Active Directory
14 7 (8.75%) Cisco
14 7 (8.75%) XML
14 7 (8.75%) Problem Management
14 7 (8.75%) Stakeholder Management
14 7 (8.75%) Workflow
15 6 (7.50%) Investment Banking

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 29 August 2014, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.00%) MS Exchange
1 4 (5.00%) Blackberry Enterprise Server
2 3 (3.75%) SharePoint
3 1 (1.25%) Apache
3 1 (1.25%) Tomcat
3 1 (1.25%) IIS
3 1 (1.25%) Exchange Server 2007
3 1 (1.25%) TIBCO EMS
Applications
1 8 (10.00%) MS Office
2 6 (7.50%) MS Excel
3 3 (3.75%) MS Project
4 2 (2.50%) MS PowerPoint
4 2 (2.50%) MS Visio
Business Applications
1 21 (26.25%) Remedy ITSM
2 1 (1.25%) Remedy AR System
2 1 (1.25%) Cerner Millennium
2 1 (1.25%) Oracle General Ledger
Cloud Services
1 4 (5.00%) SaaS
2 1 (1.25%) Office 365
Communications & Networking
1 3 (3.75%) DNS
1 3 (3.75%) Firewall
2 2 (2.50%) BIG-IP
2 2 (2.50%) WAN
2 2 (2.50%) DHCP
2 2 (2.50%) LAN
2 2 (2.50%) DSL
2 2 (2.50%) MPLS
3 1 (1.25%) Multicast
3 1 (1.25%) FCoE
3 1 (1.25%) Fibre Channel
3 1 (1.25%) Intranet
3 1 (1.25%) SAN
3 1 (1.25%) VoIP
3 1 (1.25%) SNMP
3 1 (1.25%) TCP/IP
3 1 (1.25%) VPN
3 1 (1.25%) VLAN
3 1 (1.25%) iSCSI
Database & Business Intelligence
1 6 (7.50%) SQL Server
2 2 (2.50%) Oracle Database
3 1 (1.25%) Data Mining
3 1 (1.25%) Data Warehouse
3 1 (1.25%) MySQL
3 1 (1.25%) Oracle Database 11g
Development Applications
1 1 (1.25%) ClearQuest
1 1 (1.25%) Toad
General
1 18 (22.50%) Finance
2 14 (17.50%) Banking
3 6 (7.50%) Investment Banking
4 2 (2.50%) Front Office
4 2 (2.50%) Back Office
4 2 (2.50%) Retail
5 1 (1.25%) Financial Institution
5 1 (1.25%) Legal
5 1 (1.25%) Advertising
5 1 (1.25%) Publishing
5 1 (1.25%) French Language
5 1 (1.25%) German Language
5 1 (1.25%) Italian Language
5 1 (1.25%) International Banking
Job Titles
1 35 (43.75%) Analyst
2 15 (18.75%) Service Analyst
3 10 (12.50%) Support Analyst
4 8 (10.00%) Consultant
5 6 (7.50%) Service Management Analyst
5 6 (7.50%) ServiceNow Consultant
6 5 (6.25%) Architect
6 5 (6.25%) Service Manager
7 4 (5.00%) Supplier Manager
7 4 (5.00%) Developer
7 4 (5.00%) Project Manager
7 4 (5.00%) ServiceNow Developer
8 3 (3.75%) Business Analyst
8 3 (3.75%) Problem Analyst
8 3 (3.75%) Operations Analyst
8 3 (3.75%) Service Desk Analyst
8 3 (3.75%) Incident Analyst
8 3 (3.75%) Head of Service Management
9 2 (2.50%) Release Analyst
9 2 (2.50%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 7 (8.75%) XML
2 6 (7.50%) HTML
3 5 (6.25%) .NET
4 4 (5.00%) CSS
5 3 (3.75%) XML Schema
5 3 (3.75%) Web Services
5 3 (3.75%) XSL
6 2 (2.50%) ADO.NET
6 2 (2.50%) SOAP
6 2 (2.50%) HTML5
7 1 (1.25%) Rendezvous
7 1 (1.25%) J2EE
7 1 (1.25%) Ajax
7 1 (1.25%) FIX Protocol
Miscellaneous
1 12 (15.00%) Management Information System
2 5 (6.25%) SWIFT
2 5 (6.25%) Mainframe
2 5 (6.25%) CMDB
3 4 (5.00%) Computer Science
3 4 (5.00%) Blackberry
4 3 (3.75%) Derivative
5 2 (2.50%) Fixed Income
6 1 (1.25%) iPad
6 1 (1.25%) Kindle
6 1 (1.25%) Foreign Exchange (FX)
6 1 (1.25%) NHS
6 1 (1.25%) PMI
6 1 (1.25%) Client/Server
6 1 (1.25%) Freedom of Information
6 1 (1.25%) STB
6 1 (1.25%) Data Protection Act
6 1 (1.25%) Freedom of Information Act
6 1 (1.25%) iPhone
Operating Systems
1 18 (22.50%) Windows
2 14 (17.50%) UNIX
3 5 (6.25%) Windows Server 2003
3 5 (6.25%) Windows 7
4 4 (5.00%) Solaris
5 3 (3.75%) Windows XP
5 3 (3.75%) Linux
5 3 (3.75%) Windows Server 2008
Processes & Methodologies
1 62 (77.50%) ITIL
2 60 (75.00%) Service Management
3 16 (20.00%) Service Delivery
4 11 (13.75%) Project Management
5 8 (10.00%) PRINCE2
6 7 (8.75%) Problem Management
6 7 (8.75%) Stakeholder Management
6 7 (8.75%) Workflow
7 6 (7.50%) Configuration Management
7 6 (7.50%) Continuous Improvement
8 5 (6.25%) ITIL V3
8 5 (6.25%) Supplier Management
8 5 (6.25%) Disaster Recovery
8 5 (6.25%) Release Management
8 5 (6.25%) Cash Management
9 4 (5.00%) Incident Management
9 4 (5.00%) Business Analysis
9 4 (5.00%) BCP
9 4 (5.00%) Root Cause Analysis
10 3 (3.75%) Change Control
Programming Languages
1 10 (12.50%) SQL
2 8 (10.00%) JavaScript
3 6 (7.50%) C
4 4 (5.00%) Perl
4 4 (5.00%) Java
5 3 (3.75%) Shell Script
5 3 (3.75%) C++
5 3 (3.75%) PL/SQL
5 3 (3.75%) PowerShell
6 2 (2.50%) C#
6 2 (2.50%) Python
7 1 (1.25%) VBScript
7 1 (1.25%) VB
7 1 (1.25%) VBA
Qualifications
1 15 (18.75%) Security Cleared
2 13 (16.25%) ITIL Certification
3 12 (15.00%) SC Cleared
4 9 (11.25%) Degree
5 3 (3.75%) ITIL Foundation Certificate
6 2 (2.50%) PRINCE2 Practitioner
6 2 (2.50%) MCSE
6 2 (2.50%) Microsoft Certification
6 2 (2.50%) PRINCE2 Certification
6 2 (2.50%) PMI Certification
7 1 (1.25%) CISA
7 1 (1.25%) PMP
7 1 (1.25%) CCA
7 1 (1.25%) Citrix Certification
7 1 (1.25%) CISSP
7 1 (1.25%) Cisco Certification
7 1 (1.25%) CCNA
7 1 (1.25%) MCP
7 1 (1.25%) BC Cleared
7 1 (1.25%) CTC Cleared
Quality Assurance & Compliance
1 6 (7.50%) SLA
2 2 (2.50%) COBIT
2 2 (2.50%) ISO 9001
2 2 (2.50%) GPG13
3 1 (1.25%) Sarbanes-Oxley
3 1 (1.25%) QA
3 1 (1.25%) ISO/IEC 27001
System Software
1 8 (10.00%) Active Directory
2 2 (2.50%) XenApp
2 2 (2.50%) VMware Infrastructure
2 2 (2.50%) NLBS
3 1 (1.25%) vCloud
3 1 (1.25%) VMware ESXi
3 1 (1.25%) ISA Server
3 1 (1.25%) NFS
3 1 (1.25%) vSphere
Systems Management
1 4 (5.00%) SCOM
1 4 (5.00%) SCOrch
2 3 (3.75%) Tivoli
2 3 (3.75%) WSUS
3 2 (2.50%) SCCM
3 2 (2.50%) ServiceCenter
4 1 (1.25%) HP UCMDB
4 1 (1.25%) Nagios
4 1 (1.25%) BMC PATROL
4 1 (1.25%) Control-M
4 1 (1.25%) Oracle Enterprise Manager
4 1 (1.25%) EMC NetWorker
Vendors
1 21 (26.25%) Remedy
2 15 (18.75%) Microsoft
3 13 (16.25%) BMC
4 11 (13.75%) ServiceNow
5 8 (10.00%) Oracle
6 7 (8.75%) Cisco
7 5 (6.25%) Sybase
7 5 (6.25%) VMware
8 3 (3.75%) CheckPoint
8 3 (3.75%) Citrix
8 3 (3.75%) HP
9 1 (1.25%) Becrypt
9 1 (1.25%) MobileIron
9 1 (1.25%) F5
9 1 (1.25%) Websense
9 1 (1.25%) TIBCO
9 1 (1.25%) Cerner
9 1 (1.25%) Apple
9 1 (1.25%) Dell
9 1 (1.25%) EMC
City of London
Deerfoot IT
Rate: £400 - £450 per day
Posted: 14 days ago
City of London
Mint Recruitment Solutions
Rate: £340 - £380 per day
Posted: 16 days ago