The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 167 193 199
Rank change year-on-year
+26 +6
Contract jobs citing ITSM 38 29 21
As % of all contract IT jobs located in the City of London 0.64% 0.39% 0.27%
As % of the Processes & Methodologies category 0.85% 0.52% 0.36%
Number of daily rates quoted 29 20 19
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £388 £400
Average daily rate % change year-on-year
+9.67% -3.12%
90% offered a daily rate of more than £262 £295 £191
10% offered a daily rate of more than £606 £459 £555
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 1 4 1
Average hourly rate £15.50 £13.97 £176.74
Average hourly rate % change year-on-year
+10.95% -92.09%
UK excluding London average hourly rate £16.50 £14.00 £15.50
% change year-on-year
+17.85% -9.67%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4453 5577 5872
As % of all contract IT jobs located in the City of London 75.30% 75.96% 75.07%
Number of daily rates quoted 3299 4161 4372
Average daily rate £450 £450 £450
90% offered a daily rate of more than £320 £313 £300
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 40 70 87
Average hourly rate £22.44 £22.50 £31.50
Average hourly rate % change year-on-year
-0.27% -28.57%
90% offered a hourly rate of more than £16.00 £14.80 £15.70
10% offered a hourly rate of more than £35.00 £57.50 £50.50
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 1 September 2014.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2014, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 61 (78.21%) ITIL
2 59 (75.64%) Service Management
3 22 (28.21%) Remedy
3 22 (28.21%) Remedy ITSM
4 18 (23.08%) Finance
4 18 (23.08%) Windows
5 15 (19.23%) Microsoft
5 15 (19.23%) Service Delivery
6 14 (17.95%) UNIX
6 14 (17.95%) Banking
6 14 (17.95%) Security Cleared
7 13 (16.67%) ITIL Certification
7 13 (16.67%) BMC
8 11 (14.10%) Project Management
8 11 (14.10%) SC Cleared
8 11 (14.10%) Management Information System
9 10 (12.82%) SQL
9 10 (12.82%) ServiceNow
10 9 (11.54%) Degree
11 8 (10.26%) Oracle
11 8 (10.26%) PRINCE2
11 8 (10.26%) Active Directory
12 7 (8.97%) Cisco
12 7 (8.97%) MS Office
12 7 (8.97%) JavaScript
12 7 (8.97%) Stakeholder Management
13 6 (7.69%) Workflow
13 6 (7.69%) Investment Banking
13 6 (7.69%) Problem Management
13 6 (7.69%) SQL Server

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2014, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.85%) SharePoint
1 3 (3.85%) MS Exchange
1 3 (3.85%) Blackberry Enterprise Server
2 1 (1.28%) TIBCO EMS
2 1 (1.28%) Exchange Server 2007
2 1 (1.28%) IIS
2 1 (1.28%) Apache
2 1 (1.28%) Tomcat
Applications
1 7 (8.97%) MS Office
2 6 (7.69%) MS Excel
3 3 (3.85%) MS Project
4 2 (2.56%) MS Visio
4 2 (2.56%) MS PowerPoint
Business Applications
1 22 (28.21%) Remedy ITSM
2 1 (1.28%) Remedy AR System
2 1 (1.28%) Cerner Millennium
2 1 (1.28%) Oracle General Ledger
Cloud Services
1 4 (5.13%) SaaS
2 1 (1.28%) Office 365
Communications & Networking
1 3 (3.85%) DNS
2 2 (2.56%) DHCP
2 2 (2.56%) Firewall
2 2 (2.56%) VPN
3 1 (1.28%) BIG-IP
3 1 (1.28%) VLAN
3 1 (1.28%) iSCSI
3 1 (1.28%) FCoE
3 1 (1.28%) Fibre Channel
3 1 (1.28%) Multicast
3 1 (1.28%) SNMP
3 1 (1.28%) TCP/IP
3 1 (1.28%) LAN
3 1 (1.28%) VoIP
3 1 (1.28%) WAN
3 1 (1.28%) SAN
3 1 (1.28%) Intranet
3 1 (1.28%) MPLS
3 1 (1.28%) DSL
Database & Business Intelligence
1 6 (7.69%) SQL Server
2 2 (2.56%) Oracle Database
3 1 (1.28%) Data Warehouse
3 1 (1.28%) Data Mining
3 1 (1.28%) Oracle Database 11g
Development Applications
1 1 (1.28%) Toad
1 1 (1.28%) ClearQuest
General
1 18 (23.08%) Finance
2 14 (17.95%) Banking
3 6 (7.69%) Investment Banking
4 2 (2.56%) Retail
4 2 (2.56%) Front Office
4 2 (2.56%) Back Office
5 1 (1.28%) Legal
5 1 (1.28%) Advertising
5 1 (1.28%) Publishing
5 1 (1.28%) International Banking
5 1 (1.28%) French Language
5 1 (1.28%) German Language
5 1 (1.28%) Italian Language
5 1 (1.28%) Financial Institution
Job Titles
1 34 (43.59%) Analyst
2 15 (19.23%) Service Analyst
3 10 (12.82%) Support Analyst
4 8 (10.26%) Consultant
5 6 (7.69%) Service Management Analyst
5 6 (7.69%) ServiceNow Consultant
6 5 (6.41%) Architect
6 5 (6.41%) Service Manager
7 4 (5.13%) Project Manager
8 3 (3.85%) Business Analyst
8 3 (3.85%) Developer
8 3 (3.85%) Service Desk Analyst
8 3 (3.85%) Problem Analyst
8 3 (3.85%) Incident Analyst
8 3 (3.85%) Supplier Manager
8 3 (3.85%) ServiceNow Developer
8 3 (3.85%) Head of Service Management
9 2 (2.56%) Release Analyst
9 2 (2.56%) Operations Analyst
9 2 (2.56%) Configuration Analyst
Libraries, Frameworks & Software Standards
1 6 (7.69%) XML
2 5 (6.41%) HTML
3 4 (5.13%) .NET
4 3 (3.85%) CSS
4 3 (3.85%) XSL
4 3 (3.85%) XML Schema
4 3 (3.85%) Web Services
5 2 (2.56%) ADO.NET
5 2 (2.56%) HTML5
5 2 (2.56%) SOAP
6 1 (1.28%) J2EE
6 1 (1.28%) Rendezvous
6 1 (1.28%) FIX Protocol
Miscellaneous
1 11 (14.10%) Management Information System
2 5 (6.41%) Mainframe
2 5 (6.41%) CMDB
2 5 (6.41%) SWIFT
3 4 (5.13%) Computer Science
4 3 (3.85%) Blackberry
4 3 (3.85%) Derivative
5 2 (2.56%) Fixed Income
6 1 (1.28%) STB
6 1 (1.28%) Freedom of Information
6 1 (1.28%) Smartphone
6 1 (1.28%) Client/Server
6 1 (1.28%) PMI
6 1 (1.28%) Foreign Exchange (FX)
6 1 (1.28%) NHS
6 1 (1.28%) Data Protection Act
6 1 (1.28%) Freedom of Information Act
6 1 (1.28%) iPhone
6 1 (1.28%) iPad
6 1 (1.28%) Kindle
Operating Systems
1 18 (23.08%) Windows
2 14 (17.95%) UNIX
3 4 (5.13%) Windows 7
3 4 (5.13%) Windows Server 2003
3 4 (5.13%) Solaris
4 3 (3.85%) Linux
4 3 (3.85%) Windows XP
5 2 (2.56%) Windows Server 2008
Processes & Methodologies
1 61 (78.21%) ITIL
2 59 (75.64%) Service Management
3 15 (19.23%) Service Delivery
4 11 (14.10%) Project Management
5 8 (10.26%) PRINCE2
6 7 (8.97%) Stakeholder Management
7 6 (7.69%) Problem Management
7 6 (7.69%) Configuration Management
7 6 (7.69%) Workflow
8 5 (6.41%) Release Management
8 5 (6.41%) Cash Management
8 5 (6.41%) ITIL V3
8 5 (6.41%) Continuous Improvement
9 4 (5.13%) Root Cause Analysis
9 4 (5.13%) Disaster Recovery
9 4 (5.13%) Business Analysis
9 4 (5.13%) Supplier Management
9 4 (5.13%) Incident Management
10 3 (3.85%) Programme Management
10 3 (3.85%) Asset Management
Programming Languages
1 10 (12.82%) SQL
2 7 (8.97%) JavaScript
3 6 (7.69%) C
4 3 (3.85%) Perl
4 3 (3.85%) PL/SQL
4 3 (3.85%) Java
4 3 (3.85%) Shell Script
4 3 (3.85%) PowerShell
5 2 (2.56%) Python
5 2 (2.56%) C#
5 2 (2.56%) C++
6 1 (1.28%) VBScript
6 1 (1.28%) VB
6 1 (1.28%) VBA
Qualifications
1 14 (17.95%) Security Cleared
2 13 (16.67%) ITIL Certification
3 11 (14.10%) SC Cleared
4 9 (11.54%) Degree
5 2 (2.56%) PRINCE2 Practitioner
5 2 (2.56%) PMI Certification
5 2 (2.56%) ITIL Foundation Certificate
5 2 (2.56%) Cisco Certification
5 2 (2.56%) Microsoft Certification
5 2 (2.56%) PRINCE2 Certification
5 2 (2.56%) MCSE
5 2 (2.56%) CCNA
6 1 (1.28%) CCA
6 1 (1.28%) Citrix Certification
6 1 (1.28%) CISSP
6 1 (1.28%) PMP
6 1 (1.28%) BC Cleared
6 1 (1.28%) DV Cleared
6 1 (1.28%) CISA
6 1 (1.28%) MCP
Quality Assurance & Compliance
1 6 (7.69%) SLA
2 2 (2.56%) COBIT
2 2 (2.56%) ISO 9001
2 2 (2.56%) GPG13
3 1 (1.28%) QA
3 1 (1.28%) Sarbanes-Oxley
3 1 (1.28%) ISO/IEC 27001
System Software
1 8 (10.26%) Active Directory
2 2 (2.56%) VMware Infrastructure
2 2 (2.56%) XenApp
3 1 (1.28%) vSphere
3 1 (1.28%) VMware ESXi
3 1 (1.28%) vCloud
3 1 (1.28%) ISA Server
3 1 (1.28%) NLBS
3 1 (1.28%) NFS
Systems Management
1 4 (5.13%) SCOM
1 4 (5.13%) SCOrch
2 3 (3.85%) Tivoli
2 3 (3.85%) ServiceCenter
3 2 (2.56%) SCCM
3 2 (2.56%) WSUS
4 1 (1.28%) EMC NetWorker
4 1 (1.28%) Systems Management Server (SMS)
4 1 (1.28%) BMC PATROL
4 1 (1.28%) Control-M
4 1 (1.28%) Nagios
4 1 (1.28%) Oracle Enterprise Manager
4 1 (1.28%) HP UCMDB
Vendors
1 22 (28.21%) Remedy
2 15 (19.23%) Microsoft
3 13 (16.67%) BMC
4 10 (12.82%) ServiceNow
5 8 (10.26%) Oracle
6 7 (8.97%) Cisco
7 5 (6.41%) Sybase
7 5 (6.41%) VMware
8 4 (5.13%) HP
9 3 (3.85%) Citrix
10 2 (2.56%) CheckPoint
11 1 (1.28%) TIBCO
11 1 (1.28%) Websense
11 1 (1.28%) Cerner
11 1 (1.28%) Peregrine
11 1 (1.28%) Apple
11 1 (1.28%) Dell
11 1 (1.28%) EMC
11 1 (1.28%) Sun
11 1 (1.28%) SAP
City of London
Deerfoot IT
Rate: £400 - £450 per day
Posted: 16 days ago
City of London
Mint Recruitment Solutions
Rate: £340 - £380 per day
Posted: 18 days ago