The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 132 126 177
Rank change year-on-year
-6 +51
Contract jobs citing ITSM 27 37 35
As % of all contract IT jobs located in the City of London 0.84% 1.08% 0.60%
As % of the Processes & Methodologies category 0.96% 1.29% 0.75%
Number of daily rates quoted 19 23 28
Median daily rate £363 £448 £363
Median daily rate % change year-on-year
-18.99% +23.44%
90% offered a daily rate of more than £229 £252 £180
10% offered a daily rate of more than £600 £550 £450
UK excluding London median daily rate £338 £400 £415
% change year-on-year
-15.62% -3.61%
Number of hourly rates quoted 1 2 0
Median hourly rate £17.00 £39.50 -
Median hourly rate % change year-on-year
-56.95% -
UK excluding London median hourly rate £11.21 £18.05 £15.00
% change year-on-year
-37.89% +20.33%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2818 2875 4695
As % of all contract IT jobs located in the City of London 87.33% 83.92% 80.66%
Number of daily rates quoted 2237 2303 3677
Median daily rate £500 £475 £450
Median daily rate % change year-on-year
+5.26% +5.55%
90% offered a daily rate of more than £350 £308 £310
10% offered a daily rate of more than £650 £650 £625
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 28 23 52
Median hourly rate £27.50 £25.00 £18.00
Median hourly rate % change year-on-year
+10.00% +38.88%
90% offered a hourly rate of more than £14.50 £18.70 £10.85
10% offered a hourly rate of more than £55.00 £52.60 £38.00
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

ITSM
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 5 December 2016.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 5 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for ITSM.

1 53 (74.65%) Service Management
2 52 (73.24%) ITIL
3 22 (30.99%) ServiceNow
4 18 (25.35%) Finance
4 18 (25.35%) Configuration Management
5 14 (19.72%) Project Management
5 14 (19.72%) Security Cleared
6 13 (18.31%) Remedy ITSM
6 13 (18.31%) Remedy
7 12 (16.90%) Microsoft
7 12 (16.90%) Degree
7 12 (16.90%) ITIL V3
8 11 (15.49%) SC Cleared
8 11 (15.49%) Agile Software Development
9 10 (14.08%) Active Directory
9 10 (14.08%) Unix
10 9 (12.68%) Perl
10 9 (12.68%) SQL Server
10 9 (12.68%) SharePoint
10 9 (12.68%) Matrix Management
10 9 (12.68%) Matrix Organization
11 8 (11.27%) Banking
11 8 (11.27%) Windows
12 7 (9.86%) Linux
12 7 (9.86%) HTML
12 7 (9.86%) JavaScript
12 7 (9.86%) XML
12 7 (9.86%) LAN
12 7 (9.86%) CMDB
12 7 (9.86%) Problem Management

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.68%) SharePoint
2 4 (5.63%) SharePoint 2010
3 1 (1.41%) FileNet
3 1 (1.41%) SAS
3 1 (1.41%) Skype for Business
3 1 (1.41%) WebSphere
3 1 (1.41%) WebSphere Application Server
Applications
1 6 (8.45%) MS Excel
2 5 (7.04%) MS Office
Business Applications
1 13 (18.31%) Remedy ITSM
2 1 (1.41%) SAP Business ByDesign
2 1 (1.41%) SAP ERP
Cloud Services
1 3 (4.23%) IaaS
1 3 (4.23%) PaaS
1 3 (4.23%) SaaS
2 1 (1.41%) Cloud Computing
2 1 (1.41%) Office 365
Communications & Networking
1 7 (9.86%) LAN
2 5 (7.04%) HTTP
2 5 (7.04%) LDAP
2 5 (7.04%) WAN
3 3 (4.23%) Firewall
4 1 (1.41%) DNS
4 1 (1.41%) SSL
4 1 (1.41%) VoIP
Database & Business Intelligence
1 9 (12.68%) SQL Server
2 6 (8.45%) SQL Server Reporting Services
3 2 (2.82%) SQL Server Integration Services
4 1 (1.41%) DB2
4 1 (1.41%) Oracle Database
4 1 (1.41%) PowerCenter
Development Applications
1 2 (2.82%) Team Foundation Server
General
1 18 (25.35%) Finance
2 8 (11.27%) Banking
3 5 (7.04%) Financial Institution
4 2 (2.82%) Investment Banking
4 2 (2.82%) Retail
5 1 (1.41%) Telecoms
Job Titles
1 16 (22.54%) Analyst
2 15 (21.13%) Developer
3 9 (12.68%) Service Manager
4 8 (11.27%) Consultant
5 7 (9.86%) ITSM Analyst
6 6 (8.45%) Configuration Analyst
6 6 (8.45%) Service Analyst
7 5 (7.04%) Implementation Specialist
7 5 (7.04%) IT Analyst
7 5 (7.04%) ITSM Specialist
8 4 (5.63%) Graduate
9 3 (4.23%) Administrator
9 3 (4.23%) Graduate Analyst
9 3 (4.23%) Incident Manager
9 3 (4.23%) IT Manager
9 3 (4.23%) IT Services Manager
9 3 (4.23%) Java Developer
9 3 (4.23%) Project Manager
9 3 (4.23%) Service Desk Manager
9 3 (4.23%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 7 (9.86%) HTML
1 7 (9.86%) XML
2 6 (8.45%) Middleware
3 5 (7.04%) Ajax
3 5 (7.04%) CSS
4 3 (4.23%) Web Services
5 2 (2.82%) .NET
5 2 (2.82%) ASP.NET
6 1 (1.41%) HTML5
6 1 (1.41%) JMS
6 1 (1.41%) jQuery
6 1 (1.41%) Node.js
6 1 (1.41%) REST
6 1 (1.41%) SOAP
6 1 (1.41%) Twitter Bootstrap
Miscellaneous
1 7 (9.86%) CMDB
2 5 (7.04%) Hedge funds
3 3 (4.23%) Clustering
3 3 (4.23%) Data Centre
3 3 (4.23%) Management Information System
3 3 (4.23%) User Experience
4 2 (2.82%) Virtual Team
5 1 (1.41%) Analytical Skills
5 1 (1.41%) e-Learning
5 1 (1.41%) Statistics
Operating Systems
1 10 (14.08%) Unix
2 8 (11.27%) Windows
3 7 (9.86%) Linux
4 5 (7.04%) AIX
4 5 (7.04%) Windows Server
4 5 (7.04%) Windows Server 2008
4 5 (7.04%) Windows Server 2012
5 4 (5.63%) Red Hat Enterprise Linux
5 4 (5.63%) Solaris
5 4 (5.63%) SUSE
5 4 (5.63%) SUSE Linux Enterprise Server
6 1 (1.41%) Oracle Linux
6 1 (1.41%) Windows 7
Processes & Methodologies
1 53 (74.65%) Service Management
2 52 (73.24%) ITIL
3 18 (25.35%) Configuration Management
4 14 (19.72%) Project Management
5 12 (16.90%) ITIL V3
6 11 (15.49%) Agile Software Development
7 9 (12.68%) Matrix Management
7 9 (12.68%) Matrix Organization
8 7 (9.86%) Incident Management
8 7 (9.86%) Problem Management
9 6 (8.45%) Change Management
10 5 (7.04%) Asset Management
10 5 (7.04%) CMMI
10 5 (7.04%) Process Improvement
10 5 (7.04%) Programme Management
10 5 (7.04%) Service Delivery
10 5 (7.04%) Software Engineering
11 4 (5.63%) Build Automation
11 4 (5.63%) Continuous Improvement
11 4 (5.63%) Line Management
Programming Languages
1 9 (12.68%) Perl
2 7 (9.86%) JavaScript
3 6 (8.45%) SQL
4 5 (7.04%) Java
4 5 (7.04%) Ruby
4 5 (7.04%) Shell Script
5 3 (4.23%) PowerShell
6 2 (2.82%) C#
7 1 (1.41%) Bash Shell
7 1 (1.41%) Korn
Qualifications
1 14 (19.72%) Security Cleared
2 12 (16.90%) Degree
3 11 (15.49%) SC Cleared
4 5 (7.04%) PMI Certification
4 5 (7.04%) PMP
5 4 (5.63%) BC Cleared
6 3 (4.23%) ITIL Certification
7 2 (2.82%) Microsoft Certification
8 1 (1.41%) DV Cleared
8 1 (1.41%) MCITP
8 1 (1.41%) MCSA
8 1 (1.41%) MCSE
8 1 (1.41%) MCTS
8 1 (1.41%) MOS
8 1 (1.41%) PRINCE2 Certification
8 1 (1.41%) SAP Certification
Quality Assurance & Compliance
1 6 (8.45%) COBIT
2 3 (4.23%) SLA
3 2 (2.82%) WCAG
4 1 (1.41%) PCI DSS
4 1 (1.41%) QA
System Software
1 10 (14.08%) Active Directory
2 3 (4.23%) Veritas Cluster Server
3 2 (2.82%) VMware Infrastructure
4 1 (1.41%) Virtual Machines
4 1 (1.41%) VMware ESXi
4 1 (1.41%) vSphere
Systems Management
1 4 (5.63%) Puppet
2 3 (4.23%) SCOM
3 1 (1.41%) Ansible
3 1 (1.41%) SCCM
3 1 (1.41%) ServiceCenter
3 1 (1.41%) WSUS
Vendors
1 22 (30.99%) ServiceNow
2 13 (18.31%) Remedy
3 12 (16.90%) Microsoft
4 3 (4.23%) EMC
4 3 (4.23%) Oracle
4 3 (4.23%) Veritas
5 2 (2.82%) Citrix
5 2 (2.82%) IBM
5 2 (2.82%) Sun
5 2 (2.82%) VMware
6 1 (1.41%) BMC
6 1 (1.41%) BT
6 1 (1.41%) Cisco
6 1 (1.41%) Cognos
6 1 (1.41%) HP
6 1 (1.41%) Informatica
6 1 (1.41%) SAP
6 1 (1.41%) Solace
6 1 (1.41%) Symantec
6 1 (1.41%) TIBCO
City, London
McGregor Boyall
Rate: £450 - £550 per day
Posted: 2 days ago
City, London
Thebes IT
Posted: 5 days ago