The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 120 149 169
Rank change year-on-year
+29 +20
Contract jobs citing ITSM 33 39 37
As % of all contract IT jobs located in the City of London 1.05% 0.76% 0.62%
As % of the Processes & Methodologies category 1.25% 0.94% 0.78%
Number of daily rates quoted 27 29 28
Average daily rate £425 £413 £438
Average daily rate % change year-on-year
+3.03% -5.71%
90% offered a daily rate of more than £238 £263 £223
10% offered a daily rate of more than £624 £505 £550
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 1 1 1
Average hourly rate £50.99 £12.50 £18.70
Average hourly rate % change year-on-year
+307.92% -33.15%
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2644 4159 4730
As % of all contract IT jobs located in the City of London 84.04% 80.90% 79.44%
Number of daily rates quoted 2091 3247 3422
Average daily rate £488 £450 £450
Average daily rate % change year-on-year
+8.33% -
90% offered a daily rate of more than £325 £318 £293
10% offered a daily rate of more than £625 £613 £625
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 30 36 51
Average hourly rate £24.00 £23.10 £27.25
Average hourly rate % change year-on-year
+3.91% -15.24%
90% offered a hourly rate of more than £13.00 £12.50 £16.50
10% offered a hourly rate of more than £53.00 £45.50 £77.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 11 February 2016.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 11 February 2016, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 54 (75.00%) Service Management
2 48 (66.67%) ITIL
3 24 (33.33%) Finance
4 17 (23.61%) ServiceNow
5 16 (22.22%) Analytical Skills
6 14 (19.44%) Microsoft
7 13 (18.06%) Service Delivery
7 13 (18.06%) Banking
8 12 (16.67%) Remedy ITSM
8 12 (16.67%) Remedy
9 11 (15.28%) Security Cleared
10 10 (13.89%) CMDB
10 10 (13.89%) PRINCE2
10 10 (13.89%) Windows
10 10 (13.89%) MS Excel
10 10 (13.89%) Oracle
11 9 (12.50%) Management Information System
11 9 (12.50%) Degree
11 9 (12.50%) Oracle Database
11 9 (12.50%) ITIL V3
12 8 (11.11%) MS Office
12 8 (11.11%) SQL
12 8 (11.11%) Data Warehouse
12 8 (11.11%) ETL
12 8 (11.11%) BMC
13 7 (9.72%) Business Intelligence
13 7 (9.72%) BusinessObjects
13 7 (9.72%) SAP
13 7 (9.72%) Change Management
13 7 (9.72%) Validation

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 11 February 2016, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.94%) CMS
2 3 (4.17%) Node.js
3 2 (2.78%) Documentum
3 2 (2.78%) WebSphere
3 2 (2.78%) WebSphere Application Server
4 1 (1.39%) Liferay
4 1 (1.39%) Oracle Workflow
4 1 (1.39%) SharePoint
4 1 (1.39%) Skype for Business
Applications
1 10 (13.89%) MS Excel
2 8 (11.11%) MS Office
3 4 (5.56%) MS PowerPoint
4 1 (1.39%) MS Visio
Business Applications
1 12 (16.67%) Remedy ITSM
2 4 (5.56%) assyst
2 4 (5.56%) Dynamics CRM
3 2 (2.78%) Misys Opics
Cloud Services
1 2 (2.78%) Cloud Computing
2 1 (1.39%) Office 365
2 1 (1.39%) SaaS
Communications & Networking
1 3 (4.17%) Firewall
1 3 (4.17%) LAN
1 3 (4.17%) WAN
2 2 (2.78%) DNS
2 2 (2.78%) Intranet
2 2 (2.78%) LDAP
2 2 (2.78%) SSL
3 1 (1.39%) BGP
3 1 (1.39%) Cisco ASA
3 1 (1.39%) Cisco Nexus
3 1 (1.39%) Cisco Wireless
3 1 (1.39%) EIGRP
3 1 (1.39%) MPLS
3 1 (1.39%) NAS
3 1 (1.39%) OSPF
3 1 (1.39%) SAN
3 1 (1.39%) Unified Communications
3 1 (1.39%) Wi-Fi
3 1 (1.39%) Wireless
Database & Business Intelligence
1 9 (12.50%) Oracle Database
2 8 (11.11%) Data Warehouse
3 7 (9.72%) BusinessObjects
4 5 (6.94%) Oracle Database 10g
5 4 (5.56%) BusinessObjects Web Intelligence
5 4 (5.56%) BusinessObjects XI
5 4 (5.56%) RDBMS
5 4 (5.56%) Relational Database
6 3 (4.17%) Oracle Database 11g
6 3 (4.17%) Pentaho
6 3 (4.17%) SAP Data Services
6 3 (4.17%) SQL Server
6 3 (4.17%) SQL Server Integration Services
6 3 (4.17%) SQL Server Reporting Services
7 2 (2.78%) DB2
7 2 (2.78%) Microsoft Analysis Services
7 2 (2.78%) SQL Server 2005
7 2 (2.78%) SQL Server Analysis Services
8 1 (1.39%) FileMaker
8 1 (1.39%) Oracle Reports
Development Applications
1 4 (5.56%) JIRA
General
1 24 (33.33%) Finance
2 13 (18.06%) Banking
3 5 (6.94%) Back Office
3 5 (6.94%) Front Office
4 4 (5.56%) Advertising
4 4 (5.56%) Financial Institution
5 3 (4.17%) Investment Banking
6 1 (1.39%) Law
6 1 (1.39%) Publishing
Job Titles
1 26 (36.11%) Analyst
2 12 (16.67%) Service Manager
3 11 (15.28%) Developer
4 9 (12.50%) Business Analyst
5 7 (9.72%) Consultant
5 7 (9.72%) Support Analyst
6 5 (6.94%) Architect
6 5 (6.94%) Project Manager
6 5 (6.94%) Service Analyst
7 4 (5.56%) Applications Support
7 4 (5.56%) Banking Analyst
7 4 (5.56%) Business Developer
7 4 (5.56%) Business Objects Analyst
7 4 (5.56%) CRM Consultant
7 4 (5.56%) Desktop Support
7 4 (5.56%) Developer Analyst
7 4 (5.56%) Dynamics CRM Consultant
7 4 (5.56%) Microsoft Consultant
7 4 (5.56%) Microsoft CRM Consultant
7 4 (5.56%) Support Consultant
Libraries, Frameworks & Software Standards
1 6 (8.33%) Web Services
2 3 (4.17%) HTML
2 3 (4.17%) HTML5
2 3 (4.17%) jQuery
2 3 (4.17%) Twitter Bootstrap
2 3 (4.17%) XML
3 2 (2.78%) Middleware
4 1 (1.39%) Oracle Fusion
4 1 (1.39%) Software Packaging
Miscellaneous
1 16 (22.22%) Analytical Skills
2 10 (13.89%) CMDB
3 9 (12.50%) Management Information System
4 4 (5.56%) Computer Science
5 3 (4.17%) Visualisation
6 2 (2.78%) Blog
6 2 (2.78%) iPad
6 2 (2.78%) User Experience
7 1 (1.39%) Blackberry
7 1 (1.39%) BYOD
7 1 (1.39%) Data Centre
7 1 (1.39%) PKI
7 1 (1.39%) Smartphone
Operating Systems
1 10 (13.89%) Windows
2 7 (9.72%) Windows Server
3 6 (8.33%) Linux
4 5 (6.94%) Windows Server 2008
5 4 (5.56%) Windows 7
6 3 (4.17%) Unix
7 2 (2.78%) AIX
7 2 (2.78%) Apple iOS
7 2 (2.78%) Mac OS X
7 2 (2.78%) Oracle Linux
7 2 (2.78%) SUSE
8 1 (1.39%) Android
8 1 (1.39%) Mac OS
8 1 (1.39%) Windows 8
Processes & Methodologies
1 54 (75.00%) Service Management
2 48 (66.67%) ITIL
3 13 (18.06%) Service Delivery
4 10 (13.89%) PRINCE2
5 9 (12.50%) ITIL V3
6 8 (11.11%) ETL
7 7 (9.72%) Agile Software Development
7 7 (9.72%) Business Analysis
7 7 (9.72%) Business Intelligence
7 7 (9.72%) Change Management
7 7 (9.72%) Project Management
7 7 (9.72%) Stakeholder Management
7 7 (9.72%) Validation
8 6 (8.33%) Configuration Management
8 6 (8.33%) Data Modelling
8 6 (8.33%) Problem Management
8 6 (8.33%) Workflow
9 5 (6.94%) Incident Management
10 4 (5.56%) Content Management
10 4 (5.56%) Data Analysis
Programming Languages
1 8 (11.11%) SQL
2 6 (8.33%) PowerShell
3 4 (5.56%) Java
3 4 (5.56%) PL/SQL
4 3 (4.17%) JavaScript
4 3 (4.17%) Perl
5 2 (2.78%) Bash Shell
5 2 (2.78%) Korn
5 2 (2.78%) VBA
5 2 (2.78%) VBScript
6 1 (1.39%) C
6 1 (1.39%) T-SQL
Qualifications
1 11 (15.28%) Security Cleared
2 9 (12.50%) Degree
3 6 (8.33%) SC Cleared
4 4 (5.56%) ITIL Certification
4 4 (5.56%) ITIL Foundation Certificate
4 4 (5.56%) PMI Certification
4 4 (5.56%) PMP
4 4 (5.56%) PRINCE2 Practitioner
5 2 (2.78%) Microsoft Certification
6 1 (1.39%) APMG
6 1 (1.39%) APMP
6 1 (1.39%) CCNP
6 1 (1.39%) Cisco Certification
6 1 (1.39%) ISTQB
Quality Assurance & Compliance
1 4 (5.56%) SLA
2 2 (2.78%) PCI DSS
2 2 (2.78%) QA
System Software
1 4 (5.56%) Active Directory
2 3 (4.17%) VMware Infrastructure
3 2 (2.78%) VMware ESXi
3 2 (2.78%) vSphere
4 1 (1.39%) Firmware
4 1 (1.39%) Microsoft App-V
4 1 (1.39%) XenApp
4 1 (1.39%) XenDesktop
4 1 (1.39%) XenServer
Systems Management
1 2 (2.78%) Ansible
1 2 (2.78%) Puppet
2 1 (1.39%) EMC NetWorker
2 1 (1.39%) SCCM
2 1 (1.39%) Tivoli
2 1 (1.39%) ZABBIX
Vendors
1 17 (23.61%) ServiceNow
2 14 (19.44%) Microsoft
3 12 (16.67%) Remedy
4 10 (13.89%) Oracle
5 8 (11.11%) BMC
6 7 (9.72%) SAP
7 4 (5.56%) Citrix
7 4 (5.56%) VMware
8 3 (4.17%) GoldenSource
9 2 (2.78%) IBM
9 2 (2.78%) Infor
9 2 (2.78%) Misys
9 2 (2.78%) OpenLink
9 2 (2.78%) Sun
9 2 (2.78%) Trayport
10 1 (1.39%) Apple
10 1 (1.39%) CheckPoint
10 1 (1.39%) Cisco
10 1 (1.39%) SmartStream
10 1 (1.39%) Sybase
City, London
JM
Rate: £350 - £500 per day
Posted: 3 days ago
City, London
Lorien Resourcing
Posted: 6 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 22 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 22 days ago
City of London
Lawrence Harvey
Rate: £450 - £500 per annum
Posted: 22 days ago
City of London
Hays London City Cheapside
Rate: £550.00 - £645.00 per day
Posted: 23 days ago