The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
London / City of London
Rank 132 122 151
Rank change year-on-year
-10 +29
Contract jobs citing ITSM 23 31 39
As % of all contract IT jobs located in the City of London 0.78% 0.97% 0.76%
As % of the Processes & Methodologies category 0.92% 1.12% 0.92%
Number of daily rates quoted 21 25 28
Median daily rate £375 £448 £406
Median daily rate % change year-on-year
-16.20% +10.15%
90% offered a daily rate of more than £245 £238 £177
10% offered a daily rate of more than £475 £624 £508
UK excluding London median daily rate £375 £350 £373
% change year-on-year
+7.14% -6.04%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.50
UK excluding London median hourly rate £13.00 £13.00 £15.25
% change year-on-year
- -14.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2501 2769 4247
As % of all contract IT jobs located in the City of London 84.75% 86.75% 82.79%
Number of daily rates quoted 1984 2201 3314
Median daily rate £500 £475 £450
Median daily rate % change year-on-year
+5.26% +5.55%
90% offered a daily rate of more than £340 £325 £313
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 15 30 32
Median hourly rate £21.75 £22.00 £22.69
Median hourly rate % change year-on-year
-1.13% -3.04%
90% offered a hourly rate of more than £13.50 £13.00 £13.10
10% offered a hourly rate of more than £80.00 £53.00 £45.50
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

ITSM
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 22 February 2017.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 22 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for ITSM.

1 36 (66.67%) Service Management
2 29 (53.70%) ITIL
3 18 (33.33%) ServiceNow
4 15 (27.78%) Agile Software Development
5 13 (24.07%) Finance
6 11 (20.37%) Project Management
7 8 (14.81%) Matrix Management
7 8 (14.81%) Security Cleared
7 8 (14.81%) Matrix Organization
8 7 (12.96%) Degree
8 7 (12.96%) SQL
9 6 (11.11%) Microsoft
9 6 (11.11%) Service Delivery
9 6 (11.11%) Banking
9 6 (11.11%) SC Cleared
10 5 (9.26%) Remedy ITSM
10 5 (9.26%) Incident Management
10 5 (9.26%) Web Development
10 5 (9.26%) User Experience
10 5 (9.26%) Asset Management
10 5 (9.26%) Firewall
10 5 (9.26%) Configuration Management
10 5 (9.26%) Remedy
10 5 (9.26%) LAN
10 5 (9.26%) ITIL Certification
10 5 (9.26%) MS Office
10 5 (9.26%) JavaScript
10 5 (9.26%) Linux
10 5 (9.26%) Python
10 5 (9.26%) Service Design

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) Confluence
2 2 (3.70%) SharePoint
3 1 (1.85%) SharePoint 2010
3 1 (1.85%) WebSphere
3 1 (1.85%) WebSphere Application Server
Applications
1 5 (9.26%) MS Office
2 4 (7.41%) MS Excel
3 2 (3.70%) MS PowerPoint
4 1 (1.85%) MS Visio
Business Applications
1 5 (9.26%) Remedy ITSM
2 1 (1.85%) SAP Business ByDesign
2 1 (1.85%) SAP ERP
2 1 (1.85%) SAP Oil and Gas
Cloud Services
1 3 (5.56%) IaaS
1 3 (5.56%) PaaS
1 3 (5.56%) SaaS
2 1 (1.85%) Amazon AWS
2 1 (1.85%) Cloud Computing
2 1 (1.85%) Microsoft Azure
Communications & Networking
1 5 (9.26%) Firewall
1 5 (9.26%) LAN
2 3 (5.56%) BGP
2 3 (5.56%) EIGRP
2 3 (5.56%) WAN
3 2 (3.70%) DNS
4 1 (1.85%) Multicast
4 1 (1.85%) SSL
4 1 (1.85%) TCP/IP
4 1 (1.85%) VoIP
4 1 (1.85%) Wireless
Database & Business Intelligence
1 3 (5.56%) SQL Server
2 2 (3.70%) Power BI
3 1 (1.85%) Big Data
3 1 (1.85%) Data Warehouse
3 1 (1.85%) DB2
3 1 (1.85%) Hadoop
3 1 (1.85%) Oracle Database
3 1 (1.85%) SQL Server Reporting Services
Development Applications
1 3 (5.56%) Bitbucket
1 3 (5.56%) JIRA
2 1 (1.85%) MSI
2 1 (1.85%) TeamCity
General
1 13 (24.07%) Finance
2 6 (11.11%) Banking
3 4 (7.41%) Investment Banking
4 2 (3.70%) Retail
4 2 (3.70%) Telecoms
5 1 (1.85%) Electronics
5 1 (1.85%) Law
5 1 (1.85%) Manufacturing
5 1 (1.85%) Marketing
Job Titles
1 15 (27.78%) Developer
2 12 (22.22%) Analyst
3 6 (11.11%) Service Analyst
3 6 (11.11%) Service Manager
4 4 (7.41%) Business Analyst
4 4 (7.41%) Network Engineer
4 4 (7.41%) Web Developer
5 3 (5.56%) Project Manager
5 3 (5.56%) Python Developer
5 3 (5.56%) Python Web Developer
5 3 (5.56%) Service Desk Manager
6 2 (3.70%) Consultant
6 2 (3.70%) Coordinator
6 2 (3.70%) Deployment Engineer
6 2 (3.70%) Desktop Engineer
6 2 (3.70%) Django Developer
6 2 (3.70%) Operations Engineer
6 2 (3.70%) Python/Django Developer
6 2 (3.70%) Report Analyst
6 2 (3.70%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 4 (7.41%) HTML
1 4 (7.41%) jQuery
2 3 (5.56%) AngularJS
2 3 (5.56%) CSS
2 3 (5.56%) D3.js
2 3 (5.56%) Django
2 3 (5.56%) Highcharts JS
2 3 (5.56%) HTML5
2 3 (5.56%) Web Services
3 2 (3.70%) Middleware
4 1 (1.85%) .NET
4 1 (1.85%) ASP.NET
4 1 (1.85%) Flask
4 1 (1.85%) REST
4 1 (1.85%) SOAP
4 1 (1.85%) XML
Miscellaneous
1 5 (9.26%) User Experience
2 3 (5.56%) Fintech
3 2 (3.70%) Data Centre
3 2 (3.70%) Management Information System
3 2 (3.70%) Virtual Team
4 1 (1.85%) Analytical Skills
4 1 (1.85%) Blackberry
4 1 (1.85%) Clustering
4 1 (1.85%) CMDB
4 1 (1.85%) Computer Science
4 1 (1.85%) e-Learning
4 1 (1.85%) NHS
4 1 (1.85%) Reinsurance
Operating Systems
1 5 (9.26%) Linux
2 4 (7.41%) Windows
3 3 (5.56%) Unix
4 2 (3.70%) AIX
4 2 (3.70%) SUSE
4 2 (3.70%) Windows Server
5 1 (1.85%) Oracle Linux
5 1 (1.85%) Red Hat Enterprise Linux
5 1 (1.85%) Solaris
5 1 (1.85%) SUSE Linux Enterprise Server
5 1 (1.85%) Windows Server 2008
5 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 36 (66.67%) Service Management
2 29 (53.70%) ITIL
3 15 (27.78%) Agile Software Development
4 11 (20.37%) Project Management
5 8 (14.81%) Matrix Management
5 8 (14.81%) Matrix Organization
6 6 (11.11%) Service Delivery
7 5 (9.26%) Asset Management
7 5 (9.26%) Configuration Management
7 5 (9.26%) Incident Management
7 5 (9.26%) Service Design
7 5 (9.26%) Web Development
8 4 (7.41%) Continuous Improvement
8 4 (7.41%) Data Management
8 4 (7.41%) ITIL V3
8 4 (7.41%) Line Management
9 3 (5.56%) Business Intelligence
9 3 (5.56%) Low Latency
9 3 (5.56%) Root Cause Analysis
9 3 (5.56%) Ticket Management
Programming Languages
1 7 (12.96%) SQL
2 5 (9.26%) JavaScript
2 5 (9.26%) Python
3 3 (5.56%) Perl
4 2 (3.70%) Ruby
5 1 (1.85%) Bash Shell
5 1 (1.85%) C#
5 1 (1.85%) Java
5 1 (1.85%) Korn
5 1 (1.85%) PowerShell
Qualifications
1 8 (14.81%) Security Cleared
2 7 (12.96%) Degree
3 6 (11.11%) SC Cleared
4 5 (9.26%) ITIL Certification
5 2 (3.70%) DV Cleared
6 1 (1.85%) BC Cleared
6 1 (1.85%) CCNA
6 1 (1.85%) CCNP
6 1 (1.85%) Cisco Certification
6 1 (1.85%) MCP
6 1 (1.85%) MCSA
6 1 (1.85%) Microsoft Certification
6 1 (1.85%) PRINCE2 Certification
6 1 (1.85%) SAP Certification
Quality Assurance & Compliance
1 4 (7.41%) SLA
2 1 (1.85%) PCI DSS
2 1 (1.85%) QA
2 1 (1.85%) Sarbanes-Oxley
2 1 (1.85%) Solvency II
System Software
1 3 (5.56%) Active Directory
2 1 (1.85%) Microsoft App-V
2 1 (1.85%) Veritas Cluster Server
2 1 (1.85%) Virtual Machines
2 1 (1.85%) VMware ESXi
2 1 (1.85%) VMware Infrastructure
2 1 (1.85%) vSphere
Systems Management
1 2 (3.70%) Puppet
2 1 (1.85%) Ansible
2 1 (1.85%) Norton AntiVirus
2 1 (1.85%) SCCM
Vendors
1 18 (33.33%) ServiceNow
2 6 (11.11%) Microsoft
3 5 (9.26%) Remedy
4 3 (5.56%) Oracle
5 2 (3.70%) Cisco
5 2 (3.70%) SAP
6 1 (1.85%) Apple
6 1 (1.85%) Cloudera
6 1 (1.85%) Cognos
6 1 (1.85%) Dell
6 1 (1.85%) EMC
6 1 (1.85%) HP
6 1 (1.85%) IBM
6 1 (1.85%) Informatica
6 1 (1.85%) Juniper
6 1 (1.85%) Sun
6 1 (1.85%) Symantec
6 1 (1.85%) Toshiba
6 1 (1.85%) Veritas
6 1 (1.85%) VMware
City, London
Sanderson
Rate: £350 - £450 per day
Posted: 8 days ago
City, London
Hatstand Limited
Rate: £400 - £550 per day
Posted: 2 days ago
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 5 days ago
City, London
Hatstand Limited
Rate: £350 - £550 per day
Posted: 4 days ago