The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 161 171 188
Rank change year-on-year
+10 +17
Contract jobs citing ITSM 42 32 28
As % of all contract IT jobs located in the City of London 0.72% 0.54% 0.40%
As % of the Processes & Methodologies category 0.93% 0.70% 0.52%
Number of daily rates quoted 26 27 19
Average daily rate
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of your Daily Rate
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£424 £375 £375
Average daily rate % change year-on-year
+13.00% -
90% offered a daily rate of more than £288 £271 £310
10% offered a daily rate of more than £500 £597 £453
UK excluding London average daily rate £380 £375 £375
% change year-on-year
+1.33% -
Number of hourly rates quoted 3 0 3
Average hourly rate £17.98 - £13.97
UK excluding London average hourly rate £12.50 £19.00 £19.00
% change year-on-year
-34.21% -
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4540 4566 5387
As % of all contract IT jobs located in the City of London 77.62% 77.44% 77.81%
Number of daily rates quoted 3598 3440 4056
Average daily rate £470 £450 £450
Average daily rate % change year-on-year
+4.44% -
90% offered a daily rate of more than £325 £310 £313
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 43 37 102
Average hourly rate £24.50 £21.75 £36.04
Average hourly rate % change year-on-year
+12.64% -39.65%
90% offered a hourly rate of more than £14.73 £14.50 £18.00
10% offered a hourly rate of more than £55.50 £53.50 £59.50
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 30 June 2015.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 30 June 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 67 (75.28%) Service Management
2 58 (65.17%) ITIL
3 37 (41.57%) Finance
4 25 (28.09%) Microsoft
5 24 (26.97%) Windows
6 22 (24.72%) Remedy
6 22 (24.72%) Remedy ITSM
7 20 (22.47%) CMDB
8 19 (21.35%) Service Delivery
9 17 (19.10%) BMC
10 15 (16.85%) MS Office
11 14 (15.73%) Degree
12 12 (13.48%) Problem Management
12 12 (13.48%) Project Management
12 12 (13.48%) Analytical Skills
13 10 (11.24%) Configuration Management
13 10 (11.24%) Change Management
13 10 (11.24%) PRINCE2
13 10 (11.24%) Active Directory
13 10 (11.24%) Incident Management
13 10 (11.24%) Banking
14 9 (10.11%) Security Cleared
14 9 (10.11%) SLA
14 9 (10.11%) Stakeholder Management
14 9 (10.11%) People Management
15 8 (8.99%) ServiceNow
15 8 (8.99%) HP
16 7 (7.87%) PMI Certification
16 7 (7.87%) Apple
16 7 (7.87%) Thin Client

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 30 June 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.87%) Blackberry Enterprise Server
2 6 (6.74%) MS Exchange
3 2 (2.25%) CMS
3 2 (2.25%) SharePoint
4 1 (1.12%) IIS
Applications
1 15 (16.85%) MS Office
2 3 (3.37%) MS Excel
3 2 (2.25%) MS PowerPoint
4 1 (1.12%) MS Project
4 1 (1.12%) MS Visio
Business Applications
1 22 (24.72%) Remedy ITSM
2 1 (1.12%) Remedy AR System
Cloud Services
1 7 (7.87%) IaaS
2 6 (6.74%) Google Apps
3 5 (5.62%) SaaS
4 1 (1.12%) Amazon AWS
4 1 (1.12%) SoftLayer
Communications & Networking
1 7 (7.87%) LAN
2 6 (6.74%) TCP/IP
2 6 (6.74%) Wi-Fi
3 5 (5.62%) SAN
3 5 (5.62%) WAN
3 5 (5.62%) Firewall
4 4 (4.49%) DNS
4 4 (4.49%) MPLS
4 4 (4.49%) DSL
4 4 (4.49%) BIG-IP
5 3 (3.37%) Network Security
6 1 (1.12%) NAS
6 1 (1.12%) Internet
6 1 (1.12%) LDAP
6 1 (1.12%) VPN
6 1 (1.12%) DHCP
6 1 (1.12%) VoIP
Database & Business Intelligence
1 5 (5.62%) Pentaho
2 3 (3.37%) SQL Server
3 2 (2.25%) Oracle Database
General
1 37 (41.57%) Finance
2 10 (11.24%) Banking
3 2 (2.25%) International Banking
4 1 (1.12%) Retail
4 1 (1.12%) Investment Banking
4 1 (1.12%) Retail Banking
4 1 (1.12%) Manufacturing
4 1 (1.12%) Advertising
4 1 (1.12%) Pharmaceutical
4 1 (1.12%) Financial Institution
4 1 (1.12%) Telecoms
Job Titles
1 16 (17.98%) Analyst
1 16 (17.98%) Service Manager
2 8 (8.99%) Business Analyst
3 7 (7.87%) Consultant
3 7 (7.87%) Services Delivery Manager
3 7 (7.87%) Delivery Manager
4 6 (6.74%) Incident Manager
4 6 (6.74%) IT Services Manager
4 6 (6.74%) Project Manager
5 5 (5.62%) Service Analyst
5 5 (5.62%) Desktop Engineer
5 5 (5.62%) ITIL Manager
5 5 (5.62%) Contracts Manager
5 5 (5.62%) Service Desk Engineer
6 4 (4.49%) Incident & Problem Manager
6 4 (4.49%) Problem Manager
6 4 (4.49%) Developer
7 3 (3.37%) Architect
7 3 (3.37%) Management Consultant
7 3 (3.37%) Systems Administrator
Libraries, Frameworks & Software Standards
1 2 (2.25%) .NET
1 2 (2.25%) J2EE
1 2 (2.25%) Web Services
2 1 (1.12%) XML
2 1 (1.12%) CSS
2 1 (1.12%) HTML
Miscellaneous
1 20 (22.47%) CMDB
2 12 (13.48%) Analytical Skills
3 7 (7.87%) Fat Client
3 7 (7.87%) Thin Client
3 7 (7.87%) Blackberry
4 5 (5.62%) Data Centre
5 3 (3.37%) Computer Science
5 3 (3.37%) iPhone
5 3 (3.37%) iPad
6 1 (1.12%) HP Storage
6 1 (1.12%) Hedge funds
6 1 (1.12%) Enterprise Software
6 1 (1.12%) PMI
6 1 (1.12%) Management Information System
6 1 (1.12%) Video Conferencing
6 1 (1.12%) Hybrid Cloud
Operating Systems
1 24 (26.97%) Windows
2 6 (6.74%) Linux
2 6 (6.74%) Windows Server 2003
2 6 (6.74%) Android
2 6 (6.74%) Mac OS
2 6 (6.74%) Windows 7
2 6 (6.74%) Apple iOS
3 4 (4.49%) Windows Server 2008
4 3 (3.37%) Windows XP
5 2 (2.25%) Red Hat Enterprise Linux
5 2 (2.25%) Windows 8
6 1 (1.12%) UNIX
6 1 (1.12%) Debian
6 1 (1.12%) Solaris
Processes & Methodologies
1 67 (75.28%) Service Management
2 58 (65.17%) ITIL
3 19 (21.35%) Service Delivery
4 12 (13.48%) Project Management
4 12 (13.48%) Problem Management
5 10 (11.24%) Incident Management
5 10 (11.24%) Configuration Management
5 10 (11.24%) PRINCE2
5 10 (11.24%) Change Management
6 9 (10.11%) Stakeholder Management
6 9 (10.11%) People Management
7 7 (7.87%) Business Analysis
7 7 (7.87%) Release Management
8 6 (6.74%) Information Security
8 6 (6.74%) Network Management
8 6 (6.74%) Requirements Engineering
9 5 (5.62%) Business Continuity Planning
9 5 (5.62%) Business Continuity
9 5 (5.62%) BCP
10 4 (4.49%) Disaster Recovery
Programming Languages
1 6 (6.74%) C
2 3 (3.37%) Java
3 2 (2.25%) C#
3 2 (2.25%) SQL
3 2 (2.25%) VB.NET
4 1 (1.12%) PowerShell
4 1 (1.12%) Bash Shell
4 1 (1.12%) Perl
Qualifications
1 14 (15.73%) Degree
2 9 (10.11%) Security Cleared
3 7 (7.87%) PMI Certification
4 6 (6.74%) SC Cleared
4 6 (6.74%) CTC Cleared
4 6 (6.74%) PMP
5 5 (5.62%) Microsoft Certification
5 5 (5.62%) ITIL Certification
5 5 (5.62%) CISA
6 2 (2.25%) MCSE
6 2 (2.25%) ITIL Foundation Certificate
7 1 (1.12%) MCSA
7 1 (1.12%) CCNA
7 1 (1.12%) CCA
7 1 (1.12%) Citrix Certification
7 1 (1.12%) CCEA
7 1 (1.12%) Cisco Certification
7 1 (1.12%) MCP
7 1 (1.12%) VMware Certified Professional (VCP)
7 1 (1.12%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (10.11%) SLA
2 2 (2.25%) QA
3 1 (1.12%) Sarbanes-Oxley
3 1 (1.12%) COBIT
System Software
1 10 (11.24%) Active Directory
2 6 (6.74%) VMware Infrastructure
3 4 (4.49%) NLBS
4 2 (2.25%) Citrix Presentation Server
4 2 (2.25%) NFS
4 2 (2.25%) Xen
4 2 (2.25%) Hyper-V
4 2 (2.25%) XenApp
5 1 (1.12%) XenDesktop
5 1 (1.12%) VMware ESXi
5 1 (1.12%) vCloud
5 1 (1.12%) Tivoli Workload Scheduler
5 1 (1.12%) Samba
5 1 (1.12%) Microsoft App-V
Systems Management
1 4 (4.49%) SCCM
2 3 (3.37%) WSUS
3 2 (2.25%) SCOM
3 2 (2.25%) SCOrch
3 2 (2.25%) Tivoli
4 1 (1.12%) Tivoli Monitoring
4 1 (1.12%) Tivoli Storage Manager
4 1 (1.12%) BMC PATROL
4 1 (1.12%) SCSM
4 1 (1.12%) Symantec Endpoint Protection
Vendors
1 25 (28.09%) Microsoft
2 22 (24.72%) Remedy
3 17 (19.10%) BMC
4 8 (8.99%) HP
4 8 (8.99%) ServiceNow
5 7 (7.87%) Citrix
5 7 (7.87%) VMware
5 7 (7.87%) Apple
6 6 (6.74%) Cisco
6 6 (6.74%) Google
6 6 (6.74%) WorldPay
7 4 (4.49%) IBM
7 4 (4.49%) Dell
7 4 (4.49%) CheckPoint
8 3 (3.37%) Bloomberg
8 3 (3.37%) Oracle
8 3 (3.37%) SAP
8 3 (3.37%) Altiris
8 3 (3.37%) McAfee
9 2 (2.25%) Red Hat
City, London
Hays Talent Solutions
Rate: £17.26 - £18.70 per hour
Posted: 23 hours ago
City of London
Interquest - IQ Public Sector
Rate: £300 per day
Posted: 7 days ago
City of London
Hays IT - Uk Posting account
Rate: £240.00 - £260.00 per annum
Posted: 7 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 15 days ago
City of London
Mint Recruitment Solutions
Rate: £300 - £340 per day
Posted: 15 days ago