The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 132 175 171
Rank change year-on-year
+43 -4
Contract jobs citing ITSM 43 33 37
As % of all contract IT jobs located in the City of London 1.24% 0.61% 0.63%
As % of the Processes & Methodologies category 1.44% 0.74% 0.78%
Number of daily rates quoted 36 20 28
Median daily rate £359 £363 £425
Median daily rate % change year-on-year
-1.03% -14.70%
90% offered a daily rate of more than £211 £204 £258
10% offered a daily rate of more than £575 £516 £636
UK excluding London median daily rate £375 £380 £425
% change year-on-year
-1.31% -10.58%
Number of hourly rates quoted 0 1 0
Median hourly rate - £17.98 -
UK excluding London median hourly rate £14.50 £21.75 £15.50
% change year-on-year
-33.33% +40.32%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2990 4471 4717
As % of all contract IT jobs located in the City of London 86.39% 82.20% 79.83%
Number of daily rates quoted 2401 3529 3501
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £350 £325 £313
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 18 42 47
Median hourly rate £17.25 £21.63 £22.00
Median hourly rate % change year-on-year
-20.23% -1.70%
90% offered a hourly rate of more than £12.50 £13.00 £16.10
10% offered a hourly rate of more than £49.01 £40.00 £36.50
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

ITSM
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 27 August 2016.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 27 August 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for ITSM.

1 58 (86.57%) ITIL
2 42 (62.69%) Service Management
3 28 (41.79%) Finance
4 21 (31.34%) Configuration Management
5 19 (28.36%) Project Management
6 17 (25.37%) Incident Management
6 17 (25.37%) ITIL V3
7 16 (23.88%) Problem Management
7 16 (23.88%) Remedy ITSM
7 16 (23.88%) Remedy
8 15 (22.39%) Change Management
9 14 (20.90%) Microsoft
9 14 (20.90%) Security Cleared
10 13 (19.40%) ServiceNow
10 13 (19.40%) Active Directory
11 12 (17.91%) SQL
11 12 (17.91%) Unix
11 12 (17.91%) SC Cleared
11 12 (17.91%) Degree
12 11 (16.42%) Hedge funds
12 11 (16.42%) SharePoint
12 11 (16.42%) Perl
12 11 (16.42%) Financial Institution
13 10 (14.93%) HTML
13 10 (14.93%) JavaScript
13 10 (14.93%) XML
14 9 (13.43%) Shell Script
14 9 (13.43%) HTTP
14 9 (13.43%) PMP
14 9 (13.43%) PMI Certification

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (16.42%) SharePoint
2 7 (10.45%) SharePoint 2010
3 1 (1.49%) FileNet
3 1 (1.49%) SAS
3 1 (1.49%) Skype for Business
Applications
1 9 (13.43%) MS Excel
2 3 (4.48%) MS Office
Business Applications
1 16 (23.88%) Remedy ITSM
2 1 (1.49%) SAP Business ByDesign
2 1 (1.49%) SAP ERP
Cloud Services
1 2 (2.99%) IaaS
1 2 (2.99%) Office 365
2 1 (1.49%) PaaS
2 1 (1.49%) SaaS
Communications & Networking
1 9 (13.43%) HTTP
1 9 (13.43%) LDAP
2 3 (4.48%) LAN
2 3 (4.48%) WAN
Database & Business Intelligence
1 8 (11.94%) SQL Server
2 5 (7.46%) SQL Server Reporting Services
3 2 (2.99%) SQL Server Integration Services
4 1 (1.49%) Pentaho
4 1 (1.49%) PowerCenter
Development Applications
1 2 (2.99%) Team Foundation Server
General
1 28 (41.79%) Finance
2 11 (16.42%) Financial Institution
3 9 (13.43%) Banking
4 5 (7.46%) Investment Banking
5 3 (4.48%) Advertising
6 1 (1.49%) Retail
Job Titles
1 14 (20.90%) Analyst
2 9 (13.43%) Consultant
2 9 (13.43%) Implementation Specialist
2 9 (13.43%) ITSM Specialist
3 7 (10.45%) Service Manager
4 6 (8.96%) Administrator
4 6 (8.96%) Configuration Analyst
4 6 (8.96%) IT Manager
4 6 (8.96%) IT Services Manager
4 6 (8.96%) ITSM Analyst
5 5 (7.46%) Developer
5 5 (7.46%) IT Analyst
5 5 (7.46%) Service Analyst
5 5 (7.46%) Service Management Consultant
5 5 (7.46%) SharePoint Administrator
6 4 (5.97%) Incident Manager
6 4 (5.97%) Management Consultant
7 3 (4.48%) ITIL Expert
7 3 (4.48%) ITIL Service Consultant
7 3 (4.48%) ITIL Service Management Consultant
Libraries, Frameworks & Software Standards
1 10 (14.93%) HTML
1 10 (14.93%) XML
2 9 (13.43%) Ajax
2 9 (13.43%) CSS
3 4 (5.97%) Middleware
4 2 (2.99%) .NET
4 2 (2.99%) ASP.NET
4 2 (2.99%) Web Services
5 1 (1.49%) Flash
5 1 (1.49%) HTML5
5 1 (1.49%) JMS
5 1 (1.49%) jQuery
5 1 (1.49%) Node.js
5 1 (1.49%) Twitter Bootstrap
Miscellaneous
1 11 (16.42%) Hedge funds
2 9 (13.43%) CMDB
3 3 (4.48%) Analytical Skills
4 2 (2.99%) Clustering
4 2 (2.99%) Data Centre
4 2 (2.99%) Fintech
4 2 (2.99%) Management Information System
5 1 (1.49%) Data Structures
5 1 (1.49%) EMC Centera
5 1 (1.49%) EMC VMAX
5 1 (1.49%) EMC VNX
5 1 (1.49%) Public Cloud
5 1 (1.49%) Statistics
5 1 (1.49%) User Experience
Operating Systems
1 12 (17.91%) Unix
2 7 (10.45%) Windows
3 5 (7.46%) Linux
4 4 (5.97%) Windows Server
4 4 (5.97%) Windows Server 2008
4 4 (5.97%) Windows Server 2012
5 3 (4.48%) AIX
5 3 (4.48%) Red Hat Enterprise Linux
5 3 (4.48%) Solaris
5 3 (4.48%) SUSE Linux Enterprise Server
6 2 (2.99%) SUSE
6 2 (2.99%) Windows 7
7 1 (1.49%) Windows 8
Processes & Methodologies
1 58 (86.57%) ITIL
2 42 (62.69%) Service Management
3 21 (31.34%) Configuration Management
4 19 (28.36%) Project Management
5 17 (25.37%) Incident Management
5 17 (25.37%) ITIL V3
6 16 (23.88%) Problem Management
7 15 (22.39%) Change Management
8 9 (13.43%) CMMI
8 9 (13.43%) Programme Management
8 9 (13.43%) Software Engineering
9 4 (5.97%) Data Management
9 4 (5.97%) Release Management
9 4 (5.97%) Stakeholder Management
10 3 (4.48%) Agile Software Development
10 3 (4.48%) Algorithmic Trading
10 3 (4.48%) Investment Management
10 3 (4.48%) Service Delivery
10 3 (4.48%) Validation
10 3 (4.48%) Wealth Management
Programming Languages
1 12 (17.91%) SQL
2 11 (16.42%) Perl
3 10 (14.93%) JavaScript
4 9 (13.43%) Shell Script
5 6 (8.96%) PowerShell
6 4 (5.97%) Java
7 3 (4.48%) Ruby
8 2 (2.99%) C#
Qualifications
1 14 (20.90%) Security Cleared
2 12 (17.91%) Degree
2 12 (17.91%) SC Cleared
3 9 (13.43%) PMI Certification
3 9 (13.43%) PMP
4 4 (5.97%) BC Cleared
5 3 (4.48%) ITIL Certification
5 3 (4.48%) Microsoft Certification
6 2 (2.99%) MCITP
6 2 (2.99%) MCTS
7 1 (1.49%) MCP
7 1 (1.49%) MCSA
7 1 (1.49%) MCSE
7 1 (1.49%) MOS
7 1 (1.49%) PRINCE2 Certification
7 1 (1.49%) SAP Certification
Quality Assurance & Compliance
1 6 (8.96%) COBIT
2 2 (2.99%) SLA
2 2 (2.99%) WCAG
3 1 (1.49%) QA
System Software
1 13 (19.40%) Active Directory
2 2 (2.99%) Veritas Cluster Server
3 1 (1.49%) VMware Infrastructure
Systems Management
1 6 (8.96%) SCOM
2 2 (2.99%) Puppet
3 1 (1.49%) HP Data Protector
3 1 (1.49%) NetApp OnCommand
3 1 (1.49%) SCCM
3 1 (1.49%) ServiceCenter
3 1 (1.49%) Tivoli Storage Manager
3 1 (1.49%) WSUS
Vendors
1 16 (23.88%) Remedy
2 14 (20.90%) Microsoft
3 13 (19.40%) ServiceNow
4 5 (7.46%) BMC
5 3 (4.48%) EMC
5 3 (4.48%) HP
6 2 (2.99%) Cisco
6 2 (2.99%) Citrix
6 2 (2.99%) IBM
6 2 (2.99%) Veritas
7 1 (1.49%) Cognos
7 1 (1.49%) Informatica
7 1 (1.49%) Oracle
7 1 (1.49%) SAP
7 1 (1.49%) Solace
7 1 (1.49%) Sun
7 1 (1.49%) SunGard
7 1 (1.49%) Symantec
7 1 (1.49%) TIBCO
7 1 (1.49%) xMatters
City, London
Executive Recruitment Services (ERS)
Rate: £300 - £355 per day
Posted: 4 days ago