The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 170 163 191
Rank change year-on-year
-7 +28
Contract jobs citing ITSM 33 37 29
As % of all contract IT jobs located in the City of London 0.61% 0.64% 0.40%
As % of the Processes & Methodologies category 0.76% 0.82% 0.51%
Number of daily rates quoted 21 29 20
Average daily rate
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of your Daily Rate
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£350 £425 £388
Average daily rate % change year-on-year
-17.64% +9.67%
90% offered a daily rate of more than £205 £262 £295
10% offered a daily rate of more than £513 £606 £459
UK excluding London average daily rate £380 £400 £350
% change year-on-year
-5.00% +14.28%
Number of hourly rates quoted 1 0 4
Average hourly rate £17.98 - £13.97
UK excluding London average hourly rate £20.38 £15.50 £14.00
% change year-on-year
+31.45% +10.71%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4348 4497 5652
As % of all contract IT jobs located in the City of London 80.24% 77.31% 77.98%
Number of daily rates quoted 3440 3333 4204
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £320 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 42 40 71
Average hourly rate £21.38 £22.50 £22.50
Average hourly rate % change year-on-year
-5.00% -
90% offered a hourly rate of more than £13.00 £16.00 £15.00
10% offered a hourly rate of more than £40.75 £36.50 £58.60
UK excluding London average hourly rate £32.50 £25.00 £30.25
% change year-on-year
+30.00% -17.35%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 31 August 2015.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 31 August 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 56 (68.29%) Service Management
2 52 (63.41%) ITIL
3 23 (28.05%) Microsoft
3 23 (28.05%) Finance
4 21 (25.61%) Windows
5 19 (23.17%) Remedy
5 19 (23.17%) CMDB
5 19 (23.17%) Remedy ITSM
6 17 (20.73%) Service Delivery
7 14 (17.07%) BMC
8 13 (15.85%) Problem Management
9 11 (13.41%) Security Cleared
9 11 (13.41%) ServiceNow
9 11 (13.41%) Banking
9 11 (13.41%) MS Office
9 11 (13.41%) SLA
10 9 (10.98%) Active Directory
10 9 (10.98%) Analytical Skills
10 9 (10.98%) People Management
11 8 (9.76%) Degree
11 8 (9.76%) Linux
11 8 (9.76%) Blackberry Enterprise Server
12 7 (8.54%) Project Management
12 7 (8.54%) Blackberry
12 7 (8.54%) Windows Server 2003
12 7 (8.54%) Information Security
12 7 (8.54%) Change Management
13 6 (7.32%) VMware
13 6 (7.32%) BCP
13 6 (7.32%) Configuration Management

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 31 August 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.76%) Blackberry Enterprise Server
2 6 (7.32%) MS Exchange
3 4 (4.88%) CMS
4 3 (3.66%) SharePoint
4 3 (3.66%) Node.js
5 1 (1.22%) IIS
5 1 (1.22%) SharePoint 2010
Applications
1 11 (13.41%) MS Office
2 5 (6.10%) MS Excel
3 2 (2.44%) MS PowerPoint
4 1 (1.22%) MS Project
4 1 (1.22%) MS Visio
Business Applications
1 19 (23.17%) Remedy ITSM
2 1 (1.22%) Remedy AR System
2 1 (1.22%) Maximo
2 1 (1.22%) Dynamics CRM
Cloud Services
1 5 (6.10%) SaaS
2 3 (3.66%) Google Apps
3 2 (2.44%) IaaS
4 1 (1.22%) SoftLayer
4 1 (1.22%) Amazon AWS
Communications & Networking
1 5 (6.10%) WAN
1 5 (6.10%) TCP/IP
1 5 (6.10%) SAN
1 5 (6.10%) Firewall
2 4 (4.88%) BIG-IP
2 4 (4.88%) MPLS
2 4 (4.88%) DSL
2 4 (4.88%) DNS
2 4 (4.88%) LAN
3 3 (3.66%) Network Security
3 3 (3.66%) Wi-Fi
4 1 (1.22%) NAS
4 1 (1.22%) Internet
4 1 (1.22%) VoIP
4 1 (1.22%) DHCP
4 1 (1.22%) LDAP
4 1 (1.22%) VPN
Database & Business Intelligence
1 4 (4.88%) SQL Server
1 4 (4.88%) Pentaho
2 2 (2.44%) Oracle Database
3 1 (1.22%) Relational Database
3 1 (1.22%) Oracle Reports
3 1 (1.22%) Data Warehouse
3 1 (1.22%) RDBMS
3 1 (1.22%) BusinessObjects
3 1 (1.22%) FileMaker
3 1 (1.22%) SQL Server Reporting Services
3 1 (1.22%) SQL Server Integration Services
3 1 (1.22%) BusinessObjects XI
3 1 (1.22%) BusinessObjects Web Intelligence
Development Applications
1 3 (3.66%) JIRA
General
1 23 (28.05%) Finance
2 11 (13.41%) Banking
3 2 (2.44%) Investment Banking
3 2 (2.44%) Manufacturing
3 2 (2.44%) Advertising
3 2 (2.44%) Telecoms
4 1 (1.22%) Pharmaceutical
4 1 (1.22%) Financial Institution
4 1 (1.22%) International Banking
4 1 (1.22%) Marketing
Job Titles
1 16 (19.51%) Service Manager
2 15 (18.29%) Analyst
3 6 (7.32%) Consultant
3 6 (7.32%) Developer
3 6 (7.32%) Service Analyst
4 5 (6.10%) Services Delivery Manager
4 5 (6.10%) Desktop Engineer
4 5 (6.10%) Project Manager
4 5 (6.10%) Delivery Manager
4 5 (6.10%) Contracts Manager
5 4 (4.88%) IT Services Manager
5 4 (4.88%) Business Analyst
5 4 (4.88%) ServiceNow Developer
6 3 (3.66%) Architect
6 3 (3.66%) Customer Engineer
6 3 (3.66%) Report Analyst
7 2 (2.44%) Infrastructure Engineer
7 2 (2.44%) Service Desk Analyst
7 2 (2.44%) Systems Architect
7 2 (2.44%) Development Manager
Libraries, Frameworks & Software Standards
1 5 (6.10%) Web Services
2 4 (4.88%) XML
2 4 (4.88%) HTML
3 3 (3.66%) jQuery
3 3 (3.66%) HTML5
3 3 (3.66%) Twitter Bootstrap
4 2 (2.44%) .NET
4 2 (2.44%) J2EE
5 1 (1.22%) CSS
Miscellaneous
1 19 (23.17%) CMDB
2 9 (10.98%) Analytical Skills
3 7 (8.54%) Blackberry
4 3 (3.66%) Thin Client
4 3 (3.66%) Computer Science
4 3 (3.66%) Fat Client
4 3 (3.66%) iPhone
4 3 (3.66%) iPad
4 3 (3.66%) Data Centre
5 2 (2.44%) Management Information System
6 1 (1.22%) HP Storage
6 1 (1.22%) Hedge funds
6 1 (1.22%) Hybrid Cloud
Operating Systems
1 21 (25.61%) Windows
2 8 (9.76%) Linux
3 7 (8.54%) Windows Server 2003
4 5 (6.10%) Windows 7
5 4 (4.88%) Windows Server 2008
6 3 (3.66%) Apple iOS
6 3 (3.66%) Mac OS
6 3 (3.66%) Android
6 3 (3.66%) Windows XP
7 2 (2.44%) UNIX
7 2 (2.44%) Windows 8
7 2 (2.44%) Red Hat Enterprise Linux
8 1 (1.22%) Debian
8 1 (1.22%) Solaris
Processes & Methodologies
1 56 (68.29%) Service Management
2 52 (63.41%) ITIL
3 17 (20.73%) Service Delivery
4 13 (15.85%) Problem Management
5 9 (10.98%) People Management
6 7 (8.54%) Change Management
6 7 (8.54%) Project Management
6 7 (8.54%) Information Security
7 6 (7.32%) BCP
7 6 (7.32%) Configuration Management
7 6 (7.32%) Incident Management
8 5 (6.10%) Stakeholder Engagement
8 5 (6.10%) Business Continuity Planning
8 5 (6.10%) PRINCE2
8 5 (6.10%) Stakeholder Management
8 5 (6.10%) Business Continuity
9 4 (4.88%) Migration
9 4 (4.88%) Disaster Recovery
9 4 (4.88%) Agile Software Development
9 4 (4.88%) Performance Management
Programming Languages
1 6 (7.32%) Java
1 6 (7.32%) C
2 4 (4.88%) PowerShell
3 3 (3.66%) SQL
3 3 (3.66%) JavaScript
4 2 (2.44%) Perl
4 2 (2.44%) C#
4 2 (2.44%) VB.NET
5 1 (1.22%) Bash Shell
5 1 (1.22%) T-SQL
5 1 (1.22%) PL/SQL
Qualifications
1 11 (13.41%) Security Cleared
2 8 (9.76%) Degree
3 5 (6.10%) CISA
3 5 (6.10%) Microsoft Certification
3 5 (6.10%) ITIL Certification
4 4 (4.88%) SC Cleared
5 3 (3.66%) ITIL Foundation Certificate
6 2 (2.44%) CTC Cleared
6 2 (2.44%) PMP
6 2 (2.44%) PMI Certification
6 2 (2.44%) MCSE
7 1 (1.22%) MCSA
7 1 (1.22%) CCNA
7 1 (1.22%) CCA
7 1 (1.22%) Citrix Certification
7 1 (1.22%) CCEA
7 1 (1.22%) Cisco Certification
7 1 (1.22%) VMware Certified Professional (VCP)
7 1 (1.22%) ISTQB
7 1 (1.22%) MCP
Quality Assurance & Compliance
1 11 (13.41%) SLA
2 2 (2.44%) QA
3 1 (1.22%) Data Quality
3 1 (1.22%) Sarbanes-Oxley
System Software
1 9 (10.98%) Active Directory
2 5 (6.10%) VMware Infrastructure
3 4 (4.88%) NLBS
4 3 (3.66%) XenApp
5 2 (2.44%) Hyper-V
5 2 (2.44%) Citrix Presentation Server
5 2 (2.44%) NFS
5 2 (2.44%) Xen
6 1 (1.22%) Tivoli Workload Scheduler
6 1 (1.22%) Samba
6 1 (1.22%) Microsoft App-V
6 1 (1.22%) XenDesktop
6 1 (1.22%) VMware ESXi
6 1 (1.22%) vCloud
Systems Management
1 4 (4.88%) SCCM
2 3 (3.66%) WSUS
3 2 (2.44%) SCOrch
3 2 (2.44%) SCOM
3 2 (2.44%) Tivoli
4 1 (1.22%) Tivoli Monitoring
4 1 (1.22%) Tivoli Storage Manager
4 1 (1.22%) BMC PATROL
4 1 (1.22%) Nessus
4 1 (1.22%) Symantec Endpoint Protection
Vendors
1 23 (28.05%) Microsoft
2 19 (23.17%) Remedy
3 14 (17.07%) BMC
4 11 (13.41%) ServiceNow
5 6 (7.32%) VMware
6 5 (6.10%) Citrix
6 5 (6.10%) Cisco
7 4 (4.88%) IBM
7 4 (4.88%) Oracle
7 4 (4.88%) HP
7 4 (4.88%) Dell
7 4 (4.88%) CheckPoint
8 3 (3.66%) Bloomberg
8 3 (3.66%) McAfee
8 3 (3.66%) Altiris
8 3 (3.66%) Google
8 3 (3.66%) Apple
9 2 (2.44%) Red Hat
10 1 (1.22%) LANDesk
10 1 (1.22%) Infor
City, London
Harris Global
Posted: 4 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 6 days ago
City, London
Nigel Frank International Limited - Newcastle
Rate: £200 - £300 per day
Posted: 7 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £200 - £300 per day
Posted: 14 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £200 - £275 per day
Posted: 26 days ago