The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 157 182 151
Rank change year-on-year
+25 -31
Contract jobs citing ITSM 39 26 41
As % of all contract IT jobs located in the City of London 0.77% 0.44% 0.73%
As % of the Processes & Methodologies category 0.97% 0.57% 0.95%
Number of daily rates quoted 31 20 26
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £413 £323
Average daily rate % change year-on-year
-3.14% +28.06%
90% offered a daily rate of more than £263 £223 £155
10% offered a daily rate of more than £490 £553 £394
UK excluding London average daily rate £375 £344 £313
% change year-on-year
+9.09% +10.00%
Number of hourly rates quoted 1 1 2
Average hourly rate £12.50 £18.70 £44.25
Average hourly rate % change year-on-year
-33.15% -57.74%
UK excluding London average hourly rate £15.00 £19.35 £16.00
% change year-on-year
-22.48% +20.93%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4006 4577 4299
As % of all contract IT jobs located in the City of London 78.90% 77.39% 76.28%
Number of daily rates quoted 3133 3335 3287
Average daily rate £450 £450 £450
90% offered a daily rate of more than £323 £300 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 30 48 74
Average hourly rate £22.25 £24.00 £35.00
Average hourly rate % change year-on-year
-7.29% -31.42%
90% offered a hourly rate of more than £12.50 £15.00 £14.60
10% offered a hourly rate of more than £45.50 £77.50 £135.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 30 January 2015.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 61 (77.22%) Service Management
2 51 (64.56%) ITIL
3 35 (44.30%) Finance
4 21 (26.58%) Remedy
4 21 (26.58%) Remedy ITSM
5 19 (24.05%) Windows
6 18 (22.78%) BMC
7 17 (21.52%) Service Delivery
8 15 (18.99%) Stakeholder Management
9 14 (17.72%) Project Management
9 14 (17.72%) Microsoft
9 14 (17.72%) Degree
10 13 (16.46%) Analytical Skills
11 12 (15.19%) MS Office
12 11 (13.92%) Banking
12 11 (13.92%) Incident Management
13 10 (12.66%) CMDB
14 9 (11.39%) Release Management
14 9 (11.39%) UNIX
14 9 (11.39%) Active Directory
15 8 (10.13%) PRINCE2
15 8 (10.13%) Configuration Management
15 8 (10.13%) Google
15 8 (10.13%) Business Analysis
15 8 (10.13%) Google Apps
15 8 (10.13%) Security Cleared
15 8 (10.13%) Requirements Engineering
16 7 (8.86%) SQL
17 6 (7.59%) Wi-Fi
17 6 (7.59%) PMI Certification

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.80%) SharePoint
2 1 (1.27%) CMS
2 1 (1.27%) Blackberry Enterprise Server
2 1 (1.27%) WebLogic
2 1 (1.27%) MS Exchange
Applications
1 12 (15.19%) MS Office
2 4 (5.06%) MS Excel
3 2 (2.53%) MS Visio
4 1 (1.27%) MS PowerPoint
Business Applications
1 21 (26.58%) Remedy ITSM
Cloud Services
1 8 (10.13%) Google Apps
2 5 (6.33%) IaaS
3 1 (1.27%) SaaS
Communications & Networking
1 6 (7.59%) Wi-Fi
2 2 (2.53%) Intranet
2 2 (2.53%) WAN
3 1 (1.27%) BIG-IP
3 1 (1.27%) Firewall
3 1 (1.27%) DSL
3 1 (1.27%) MPLS
3 1 (1.27%) LAN
3 1 (1.27%) VoIP
3 1 (1.27%) TCP/IP
3 1 (1.27%) VPN
Database & Business Intelligence
1 3 (3.80%) Oracle Database
2 2 (2.53%) Hadoop
2 2 (2.53%) Big Data
3 1 (1.27%) Relational Database
3 1 (1.27%) Pentaho
3 1 (1.27%) BusinessObjects Web Intelligence
3 1 (1.27%) Oracle Database 11g
3 1 (1.27%) Crystal Reports
3 1 (1.27%) RDBMS
3 1 (1.27%) BusinessObjects
Development Applications
1 2 (2.53%) Toad
1 2 (2.53%) ClearQuest
2 1 (1.27%) Artifactory
2 1 (1.27%) Jenkins
2 1 (1.27%) JIRA
2 1 (1.27%) Maven
2 1 (1.27%) Subversion
2 1 (1.27%) Eclipse
2 1 (1.27%) ClearCase
2 1 (1.27%) Ant
2 1 (1.27%) JUnit
General
1 35 (44.30%) Finance
2 11 (13.92%) Banking
3 2 (2.53%) Legal
3 2 (2.53%) Publishing
3 2 (2.53%) Investment Banking
4 1 (1.27%) Retail Banking
4 1 (1.27%) International Banking
4 1 (1.27%) Retail
4 1 (1.27%) Law
4 1 (1.27%) Financial Institution
Job Titles
1 29 (36.71%) Analyst
2 12 (15.19%) Business Analyst
3 11 (13.92%) Service Analyst
4 7 (8.86%) ITIL Manager
4 7 (8.86%) Service Manager
4 7 (8.86%) Service Desk Analyst
5 6 (7.59%) Problem Manager
5 6 (7.59%) Project Manager
6 5 (6.33%) Incident & Problem Manager
6 5 (6.33%) Incident Manager
6 5 (6.33%) IT Services Manager
6 5 (6.33%) Developer
7 3 (3.80%) Service Management Analyst
7 3 (3.80%) Business Manager
7 3 (3.80%) Delivery Manager
7 3 (3.80%) Relationships Manager
8 2 (2.53%) Coordinator
8 2 (2.53%) Architect
8 2 (2.53%) Administrator
8 2 (2.53%) Process Analyst
Libraries, Frameworks & Software Standards
1 4 (5.06%) HTML
2 3 (3.80%) SailPoint
2 3 (3.80%) XML
3 1 (1.27%) Apache CXF
3 1 (1.27%) HTML5
3 1 (1.27%) Spring
3 1 (1.27%) Hibernate
3 1 (1.27%) .NET
3 1 (1.27%) J2EE
3 1 (1.27%) ADO.NET
3 1 (1.27%) JSP
3 1 (1.27%) Servlets
3 1 (1.27%) Struts
3 1 (1.27%) Web Services
Miscellaneous
1 13 (16.46%) Analytical Skills
2 10 (12.66%) CMDB
3 4 (5.06%) Management Information System
3 4 (5.06%) Enterprise Software
4 3 (3.80%) Computer Science
4 3 (3.80%) Derivative
4 3 (3.80%) Fixed Income
5 2 (2.53%) Mainframe
5 2 (2.53%) Open Source
5 2 (2.53%) SWIFT
6 1 (1.27%) Mobile App
6 1 (1.27%) Data Integration
6 1 (1.27%) Kindle
6 1 (1.27%) Video Conferencing
6 1 (1.27%) Smartphone
6 1 (1.27%) Blackberry
6 1 (1.27%) PMI
Operating Systems
1 19 (24.05%) Windows
2 9 (11.39%) UNIX
3 6 (7.59%) Apple iOS
3 6 (7.59%) Mac OS
3 6 (7.59%) Android
4 3 (3.80%) Windows 7
4 3 (3.80%) Linux
5 1 (1.27%) Windows 8
5 1 (1.27%) Windows Server 2008
5 1 (1.27%) Windows Server 2003
Processes & Methodologies
1 61 (77.22%) Service Management
2 51 (64.56%) ITIL
3 17 (21.52%) Service Delivery
4 15 (18.99%) Stakeholder Management
5 14 (17.72%) Project Management
6 11 (13.92%) Incident Management
7 9 (11.39%) Release Management
8 8 (10.13%) PRINCE2
8 8 (10.13%) Configuration Management
8 8 (10.13%) Business Analysis
8 8 (10.13%) Requirements Engineering
9 6 (7.59%) Asset Management
10 5 (6.33%) Network Management
10 5 (6.33%) Time Management
11 4 (5.06%) Risk Management
12 3 (3.80%) Analytics
12 3 (3.80%) Software Deployment
12 3 (3.80%) Problem Management
12 3 (3.80%) Test Strategy
12 3 (3.80%) Root Cause Analysis
Programming Languages
1 7 (8.86%) SQL
2 3 (3.80%) PHP
3 2 (2.53%) PL/SQL
3 2 (2.53%) C
3 2 (2.53%) Perl
4 1 (1.27%) PowerShell
4 1 (1.27%) Shell Script
4 1 (1.27%) Python
4 1 (1.27%) C#
4 1 (1.27%) Java
4 1 (1.27%) JavaScript
Qualifications
1 14 (17.72%) Degree
2 8 (10.13%) Security Cleared
3 6 (7.59%) PMI Certification
4 5 (6.33%) SC Cleared
4 5 (6.33%) ITIL Certification
4 5 (6.33%) PMP
5 2 (2.53%) PRINCE2 Practitioner
6 1 (1.27%) ITIL Foundation Certificate
6 1 (1.27%) BC Cleared
6 1 (1.27%) CTC Cleared
6 1 (1.27%) DV Cleared
6 1 (1.27%) Six Sigma Green Belt
6 1 (1.27%) OCPJP
6 1 (1.27%) ISEB Practitioner
6 1 (1.27%) ISEB
6 1 (1.27%) Cisco Certification
6 1 (1.27%) Microsoft Certification
6 1 (1.27%) Oracle Certification
6 1 (1.27%) Sun Certification
6 1 (1.27%) CCNA
Quality Assurance & Compliance
1 3 (3.80%) COBIT
1 3 (3.80%) SLA
2 2 (2.53%) ISO 9001
2 2 (2.53%) QA
3 1 (1.27%) GPG13
3 1 (1.27%) ISO/IEC 20000
System Software
1 9 (11.39%) Active Directory
2 1 (1.27%) NLBS
2 1 (1.27%) VMware Workstation
Systems Management
1 3 (3.80%) BMC PATROL
1 3 (3.80%) Control-M
2 2 (2.53%) SCOM
2 2 (2.53%) SCOrch
3 1 (1.27%) HP Quality Center
3 1 (1.27%) SCCM
3 1 (1.27%) ServiceCenter
3 1 (1.27%) WSUS
3 1 (1.27%) Oracle Enterprise Manager
3 1 (1.27%) Systems Management Server (SMS)
Vendors
1 21 (26.58%) Remedy
2 18 (22.78%) BMC
3 14 (17.72%) Microsoft
4 8 (10.13%) Google
5 6 (7.59%) ServiceNow
6 4 (5.06%) Cisco
6 4 (5.06%) HP
7 3 (3.80%) Oracle
7 3 (3.80%) CA
8 2 (2.53%) SAP
8 2 (2.53%) VMware
8 2 (2.53%) Nimsoft
9 1 (1.27%) FrontRange
9 1 (1.27%) Business Objects
9 1 (1.27%) Peregrine
9 1 (1.27%) Apple
9 1 (1.27%) CheckPoint
City, London
Harris Global
Posted: 4 days ago
City, London
Harris Global
Posted: 4 days ago
City, London
Red10
Rate: £350 - £450 per day
Posted: 4 days ago
City of London
Interquest - IQ ESM
Rate: £350 - £450 per day
Posted: 5 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 5 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £480 per day
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Rate: £450.00 - £495.00 per day
Posted: 16 days ago