The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 160 188 183
Rank change year-on-year
+28 -5
Contract jobs citing ITSM 39 36 27
As % of all contract IT jobs located in the City of London 0.67% 0.51% 0.41%
As % of the Processes & Methodologies category 0.86% 0.66% 0.55%
Number of daily rates quoted 31 30 23
Average daily rate
Keep up to 90%
of your Daily Rate
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£360 £400 £350
Average daily rate % change year-on-year
-10.00% +14.28%
90% offered a daily rate of more than £180 £345 £160
10% offered a daily rate of more than £450 £575 £450
UK excluding London average daily rate £400 £375 £325
% change year-on-year
+6.66% +15.38%
Number of hourly rates quoted 1 1 0
Average hourly rate £15.50 £21.50 -
Average hourly rate % change year-on-year
-27.90% -
UK excluding London average hourly rate £15.00 £14.81 £15.00
% change year-on-year
+1.28% -1.26%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4512 5452 4917
As % of all contract IT jobs located in the City of London 77.71% 76.83% 75.38%
Number of daily rates quoted 3522 4040 3704
Average daily rate £450 £450 £450
90% offered a daily rate of more than £310 £313 £300
10% offered a daily rate of more than £625 £613 £600
UK excluding London average daily rate £385 £363 £370
% change year-on-year
+6.20% -2.02%
Number of hourly rates quoted 46 72 76
Average hourly rate £18.00 £21.50 £31.00
Average hourly rate % change year-on-year
-16.27% -30.64%
90% offered a hourly rate of more than £11.20 £11.50 £16.02
10% offered a hourly rate of more than £39.35 £45.00 £53.38
UK excluding London average hourly rate £25.00 £29.40 £29.00
% change year-on-year
-14.96% +1.37%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 25 November 2014.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 25 November 2014, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 56 (74.67%) Service Management
2 53 (70.67%) ITIL
3 30 (40.00%) Finance
4 19 (25.33%) Remedy
4 19 (25.33%) Windows
4 19 (25.33%) Remedy ITSM
5 17 (22.67%) Microsoft
5 17 (22.67%) Service Delivery
6 15 (20.00%) Project Management
7 14 (18.67%) BMC
7 14 (18.67%) UNIX
7 14 (18.67%) Banking
8 13 (17.33%) MS Office
9 11 (14.67%) Stakeholder Management
10 10 (13.33%) Active Directory
10 10 (13.33%) Degree
11 9 (12.00%) Analytical Skills
11 9 (12.00%) SQL
12 7 (9.33%) PRINCE2
12 7 (9.33%) Google Apps
12 7 (9.33%) ServiceNow
12 7 (9.33%) Security Cleared
12 7 (9.33%) Google
13 6 (8.00%) Incident Management
13 6 (8.00%) Asset Management
13 6 (8.00%) Release Management
13 6 (8.00%) Cash Management
13 6 (8.00%) SWIFT
13 6 (8.00%) MS Excel
13 6 (8.00%) HTML

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 25 November 2014, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.00%) SharePoint
2 2 (2.67%) Blackberry Enterprise Server
3 1 (1.33%) Apache
3 1 (1.33%) Tomcat
3 1 (1.33%) MS Exchange
3 1 (1.33%) TIBCO EMS
Applications
1 13 (17.33%) MS Office
2 6 (8.00%) MS Excel
3 3 (4.00%) MS Visio
4 2 (2.67%) MS Project
5 1 (1.33%) MS PowerPoint
Business Applications
1 19 (25.33%) Remedy ITSM
Cloud Services
1 7 (9.33%) Google Apps
2 1 (1.33%) Office 365
2 1 (1.33%) SaaS
Communications & Networking
1 5 (6.67%) Wi-Fi
2 2 (2.67%) Intranet
2 2 (2.67%) WAN
3 1 (1.33%) MPLS
3 1 (1.33%) DSL
3 1 (1.33%) Firewall
3 1 (1.33%) VPN
3 1 (1.33%) LAN
3 1 (1.33%) VoIP
3 1 (1.33%) BIG-IP
Database & Business Intelligence
1 2 (2.67%) Oracle Database
2 1 (1.33%) Crystal Reports
2 1 (1.33%) Data Warehouse
2 1 (1.33%) Data Mining
2 1 (1.33%) BusinessObjects
2 1 (1.33%) Oracle Database 11g
2 1 (1.33%) BusinessObjects Web Intelligence
Development Applications
1 1 (1.33%) ClearQuest
1 1 (1.33%) Toad
General
1 30 (40.00%) Finance
2 14 (18.67%) Banking
3 3 (4.00%) Investment Banking
4 2 (2.67%) Publishing
5 1 (1.33%) Financial Institution
5 1 (1.33%) Law
5 1 (1.33%) Legal
5 1 (1.33%) Retail
5 1 (1.33%) International Banking
Job Titles
1 31 (41.33%) Analyst
2 19 (25.33%) Service Analyst
3 8 (10.67%) Service Desk Analyst
4 7 (9.33%) Business Analyst
4 7 (9.33%) Service Management Analyst
5 6 (8.00%) Project Manager
6 5 (6.67%) Service Manager
7 4 (5.33%) Architect
8 3 (4.00%) Consultant
8 3 (4.00%) Head of Service Management
9 2 (2.67%) Head of IT
9 2 (2.67%) Technical Business Analyst
9 2 (2.67%) IT Services Manager
9 2 (2.67%) QA Leader
9 2 (2.67%) ServiceNow Consultant
9 2 (2.67%) ServiceNow Developer
9 2 (2.67%) Senior Analyst
9 2 (2.67%) Technical Architect
9 2 (2.67%) Senior Business Analyst
9 2 (2.67%) Administrator
Libraries, Frameworks & Software Standards
1 6 (8.00%) HTML
2 5 (6.67%) XML
3 3 (4.00%) .NET
3 3 (4.00%) SailPoint
4 2 (2.67%) HTML5
4 2 (2.67%) ADO.NET
4 2 (2.67%) CSS
4 2 (2.67%) SOAP
4 2 (2.67%) Web Services
5 1 (1.33%) Rendezvous
5 1 (1.33%) FIX Protocol
Miscellaneous
1 9 (12.00%) Analytical Skills
2 6 (8.00%) SWIFT
2 6 (8.00%) Mainframe
2 6 (8.00%) Management Information System
3 4 (5.33%) Computer Science
3 4 (5.33%) CMDB
3 4 (5.33%) Fixed Income
4 3 (4.00%) Enterprise Software
4 3 (4.00%) Derivative
5 2 (2.67%) Blackberry
6 1 (1.33%) PMI
6 1 (1.33%) User Experience
6 1 (1.33%) Mobile App
6 1 (1.33%) iPhone
6 1 (1.33%) Data Integration
6 1 (1.33%) iPad
6 1 (1.33%) Kindle
6 1 (1.33%) Smartphone
Operating Systems
1 19 (25.33%) Windows
2 14 (18.67%) UNIX
3 5 (6.67%) Apple iOS
3 5 (6.67%) Android
3 5 (6.67%) Mac OS
4 3 (4.00%) Linux
5 2 (2.67%) Windows 7
5 2 (2.67%) Windows Server 2003
6 1 (1.33%) Windows Server 2008
Processes & Methodologies
1 56 (74.67%) Service Management
2 53 (70.67%) ITIL
3 17 (22.67%) Service Delivery
4 15 (20.00%) Project Management
5 11 (14.67%) Stakeholder Management
6 7 (9.33%) PRINCE2
7 6 (8.00%) Incident Management
7 6 (8.00%) Asset Management
7 6 (8.00%) Release Management
7 6 (8.00%) Cash Management
8 5 (6.67%) Time Management
8 5 (6.67%) Business Analysis
9 4 (5.33%) Continuous Improvement
9 4 (5.33%) Configuration Management
10 3 (4.00%) Six Sigma
10 3 (4.00%) Change Management
10 3 (4.00%) Risk Management
10 3 (4.00%) People Management
10 3 (4.00%) Root Cause Analysis
10 3 (4.00%) Software Deployment
Programming Languages
1 9 (12.00%) SQL
2 4 (5.33%) JavaScript
2 4 (5.33%) Perl
3 3 (4.00%) PHP
4 2 (2.67%) PowerShell
4 2 (2.67%) Shell Script
4 2 (2.67%) Python
4 2 (2.67%) PL/SQL
4 2 (2.67%) C
4 2 (2.67%) C#
5 1 (1.33%) C++
5 1 (1.33%) Java
Qualifications
1 10 (13.33%) Degree
2 7 (9.33%) Security Cleared
3 6 (8.00%) ITIL Certification
4 4 (5.33%) SC Cleared
5 3 (4.00%) ITIL Foundation Certificate
6 2 (2.67%) PRINCE2 Practitioner
6 2 (2.67%) PMI Certification
7 1 (1.33%) CISA
7 1 (1.33%) MCSE
7 1 (1.33%) ISEB
7 1 (1.33%) CCNA
7 1 (1.33%) CISSP
7 1 (1.33%) Cisco Certification
7 1 (1.33%) Microsoft Certification
7 1 (1.33%) PRINCE2 Certification
7 1 (1.33%) PMP
7 1 (1.33%) BC Cleared
7 1 (1.33%) DV Cleared
7 1 (1.33%) Six Sigma Green Belt
7 1 (1.33%) ISEB Practitioner
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 3 (4.00%) QA
3 2 (2.67%) COBIT
3 2 (2.67%) GPG13
3 2 (2.67%) ISO 9001
4 1 (1.33%) ISO/IEC 20000
4 1 (1.33%) ISO/IEC 27001
System Software
1 10 (13.33%) Active Directory
2 1 (1.33%) XenApp
2 1 (1.33%) NLBS
Systems Management
1 4 (5.33%) SCOM
1 4 (5.33%) SCOrch
2 3 (4.00%) BMC PATROL
2 3 (4.00%) Control-M
3 2 (2.67%) ServiceCenter
3 2 (2.67%) SCCM
4 1 (1.33%) Oracle Enterprise Manager
4 1 (1.33%) Systems Management Server (SMS)
4 1 (1.33%) WSUS
Vendors
1 19 (25.33%) Remedy
2 17 (22.67%) Microsoft
3 14 (18.67%) BMC
4 7 (9.33%) ServiceNow
4 7 (9.33%) Google
5 5 (6.67%) Cisco
6 3 (4.00%) Oracle
6 3 (4.00%) HP
6 3 (4.00%) VMware
7 2 (2.67%) Nimsoft
7 2 (2.67%) CA
7 2 (2.67%) Citrix
7 2 (2.67%) SAP
8 1 (1.33%) Sybase
8 1 (1.33%) Business Objects
8 1 (1.33%) Peregrine
8 1 (1.33%) Apple
8 1 (1.33%) CheckPoint
8 1 (1.33%) TIBCO
8 1 (1.33%) MobileIron
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 6 days ago
City, London
E-synergy Solutions
Rate: £160 - £200 per day + negotiable
Posted: 6 days ago
City of London
Capita - ITMS
Rate: £400 - £500 per day
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £450.00 per day
Posted: 13 days ago