The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 142 145 167
Rank change year-on-year
+3 +22
Contract jobs citing ITSM 43 50 35
As % of all contract IT jobs located in the City of London 0.84% 0.85% 0.60%
As % of the Processes & Methodologies category 1.06% 1.10% 0.79%
Number of daily rates quoted 29 35 23
Average daily rate
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of your Daily Rate
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£413 £425 £315
Average daily rate % change year-on-year
-2.94% +34.92%
90% offered a daily rate of more than £186 £209 £156
10% offered a daily rate of more than £505 £550 £398
UK excluding London average daily rate £354 £350 £338
% change year-on-year
+1.07% +3.70%
Number of hourly rates quoted 2 2 1
Average hourly rate £15.60 £16.85 £53.50
Average hourly rate % change year-on-year
-7.41% -68.50%
UK excluding London average hourly rate £16.75 £20.00 £14.08
% change year-on-year
-16.25% +42.02%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4047 4545 4410
As % of all contract IT jobs located in the City of London 79.03% 77.45% 76.09%
Number of daily rates quoted 3161 3233 3373
Average daily rate £450 £450 £450
90% offered a daily rate of more than £320 £300 £315
10% offered a daily rate of more than £623 £625 £600
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.25% +3.44%
Number of hourly rates quoted 27 48 65
Average hourly rate £20.45 £27.58 £44.00
Average hourly rate % change year-on-year
-25.87% -37.31%
90% offered a hourly rate of more than £12.50 £16.89 £16.15
10% offered a hourly rate of more than £45.50 £77.50 £135.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 3 March 2015.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 3 March 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 60 (75.00%) Service Management
2 55 (68.75%) ITIL
3 37 (46.25%) Finance
4 21 (26.25%) Remedy
4 21 (26.25%) Remedy ITSM
5 19 (23.75%) Windows
6 18 (22.50%) Microsoft
7 17 (21.25%) BMC
8 16 (20.00%) MS Office
9 15 (18.75%) Service Delivery
10 14 (17.50%) Degree
11 13 (16.25%) Project Management
11 13 (16.25%) Stakeholder Management
12 12 (15.00%) Incident Management
13 11 (13.75%) Google
13 11 (13.75%) Google Apps
13 11 (13.75%) Analytical Skills
14 10 (12.50%) Active Directory
15 9 (11.25%) Wi-Fi
15 9 (11.25%) Android
15 9 (11.25%) Mac OS
15 9 (11.25%) Apple iOS
15 9 (11.25%) Banking
15 9 (11.25%) CMDB
16 8 (10.00%) Release Management
16 8 (10.00%) Business Analysis
16 8 (10.00%) Security Cleared
16 8 (10.00%) Requirements Engineering
16 8 (10.00%) Configuration Management
17 7 (8.75%) HP

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 3 March 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.25%) WebLogic
1 1 (1.25%) SharePoint
1 1 (1.25%) Blackberry Enterprise Server
1 1 (1.25%) CMS
Applications
1 16 (20.00%) MS Office
2 3 (3.75%) MS Excel
3 2 (2.50%) MS Visio
Business Applications
1 21 (26.25%) Remedy ITSM
Cloud Services
1 11 (13.75%) Google Apps
2 5 (6.25%) IaaS
3 1 (1.25%) SaaS
Communications & Networking
1 9 (11.25%) Wi-Fi
2 3 (3.75%) LAN
3 2 (2.50%) TCP/IP
4 1 (1.25%) VPN
4 1 (1.25%) DNS
4 1 (1.25%) Intranet
4 1 (1.25%) VoIP
4 1 (1.25%) WAN
4 1 (1.25%) Network Security
Database & Business Intelligence
1 3 (3.75%) Oracle Database
2 2 (2.50%) Hadoop
2 2 (2.50%) Big Data
3 1 (1.25%) Relational Database
3 1 (1.25%) SQL Server
3 1 (1.25%) Crystal Reports
3 1 (1.25%) RDBMS
3 1 (1.25%) BusinessObjects
3 1 (1.25%) Oracle Database 11g
3 1 (1.25%) BusinessObjects Web Intelligence
3 1 (1.25%) Pentaho
Development Applications
1 2 (2.50%) Toad
1 2 (2.50%) ClearQuest
2 1 (1.25%) Subversion
2 1 (1.25%) Maven
2 1 (1.25%) JIRA
2 1 (1.25%) Artifactory
2 1 (1.25%) Jenkins
2 1 (1.25%) Ant
2 1 (1.25%) JUnit
2 1 (1.25%) ClearCase
2 1 (1.25%) Eclipse
General
1 37 (46.25%) Finance
2 9 (11.25%) Banking
3 2 (2.50%) Legal
4 1 (1.25%) Publishing
4 1 (1.25%) Law
4 1 (1.25%) Retail
4 1 (1.25%) Investment Banking
4 1 (1.25%) Retail Banking
4 1 (1.25%) International Banking
4 1 (1.25%) Financial Institution
Job Titles
1 23 (28.75%) Analyst
2 11 (13.75%) Business Analyst
3 9 (11.25%) Service Analyst
4 7 (8.75%) Service Manager
4 7 (8.75%) Service Desk Analyst
4 7 (8.75%) ITIL Manager
5 6 (7.50%) Problem Manager
5 6 (7.50%) Incident Manager
5 6 (7.50%) IT Services Manager
6 5 (6.25%) Incident & Problem Manager
6 5 (6.25%) Project Manager
6 5 (6.25%) Developer
6 5 (6.25%) Administrator
7 4 (5.00%) Consultant
7 4 (5.00%) Service Desk Engineer
8 3 (3.75%) Service Management Consultant
8 3 (3.75%) Business Manager
8 3 (3.75%) Relationships Manager
8 3 (3.75%) Systems Administrator
8 3 (3.75%) Management Consultant
Libraries, Frameworks & Software Standards
1 3 (3.75%) HTML
1 3 (3.75%) XML
1 3 (3.75%) SailPoint
2 1 (1.25%) Hibernate
2 1 (1.25%) Spring
2 1 (1.25%) Apache CXF
2 1 (1.25%) J2EE
2 1 (1.25%) JSP
2 1 (1.25%) Servlets
2 1 (1.25%) Struts
2 1 (1.25%) Web Services
Miscellaneous
1 11 (13.75%) Analytical Skills
2 9 (11.25%) CMDB
3 6 (7.50%) Computer Science
4 4 (5.00%) Enterprise Software
4 4 (5.00%) Fat Client
4 4 (5.00%) Thin Client
5 2 (2.50%) Management Information System
5 2 (2.50%) Fixed Income
5 2 (2.50%) Derivative
5 2 (2.50%) Open Source
6 1 (1.25%) iPad
6 1 (1.25%) SWIFT
6 1 (1.25%) Mobile App
6 1 (1.25%) PMI
6 1 (1.25%) Smartphone
6 1 (1.25%) Blackberry
6 1 (1.25%) Mainframe
6 1 (1.25%) Video Conferencing
6 1 (1.25%) Data Integration
6 1 (1.25%) iPhone
Operating Systems
1 19 (23.75%) Windows
2 9 (11.25%) Android
2 9 (11.25%) Mac OS
2 9 (11.25%) Apple iOS
3 7 (8.75%) UNIX
4 3 (3.75%) Linux
5 1 (1.25%) Windows XP
5 1 (1.25%) Windows 7
5 1 (1.25%) Windows 8
Processes & Methodologies
1 60 (75.00%) Service Management
2 55 (68.75%) ITIL
3 15 (18.75%) Service Delivery
4 13 (16.25%) Project Management
4 13 (16.25%) Stakeholder Management
5 12 (15.00%) Incident Management
6 8 (10.00%) Business Analysis
6 8 (10.00%) Configuration Management
6 8 (10.00%) Release Management
6 8 (10.00%) Requirements Engineering
7 7 (8.75%) PRINCE2
8 5 (6.25%) Change Management
8 5 (6.25%) Network Management
8 5 (6.25%) Time Management
9 4 (5.00%) ITIL V3
9 4 (5.00%) Risk Management
9 4 (5.00%) Asset Management
10 3 (3.75%) Six Sigma
10 3 (3.75%) OO
10 3 (3.75%) Test Strategy
Programming Languages
1 7 (8.75%) SQL
2 3 (3.75%) PHP
3 2 (2.50%) PL/SQL
4 1 (1.25%) C
4 1 (1.25%) Java
4 1 (1.25%) Perl
4 1 (1.25%) Shell Script
Qualifications
1 14 (17.50%) Degree
2 8 (10.00%) Security Cleared
3 6 (7.50%) SC Cleared
3 6 (7.50%) PMI Certification
4 5 (6.25%) ITIL Certification
4 5 (6.25%) PMP
5 4 (5.00%) CTC Cleared
6 3 (3.75%) VCP4
7 2 (2.50%) ITIL Foundation Certificate
8 1 (1.25%) Six Sigma Green Belt
8 1 (1.25%) DV Cleared
8 1 (1.25%) PRINCE2 Practitioner
8 1 (1.25%) OCPJP
8 1 (1.25%) ISEB Practitioner
8 1 (1.25%) CCNA
8 1 (1.25%) ISEB
8 1 (1.25%) Cisco Certification
8 1 (1.25%) Microsoft Certification
8 1 (1.25%) Oracle Certification
8 1 (1.25%) Sun Certification
Quality Assurance & Compliance
1 3 (3.75%) SLA
1 3 (3.75%) COBIT
2 2 (2.50%) QA
3 1 (1.25%) ISO/IEC 20000
System Software
1 10 (12.50%) Active Directory
2 1 (1.25%) VMware Workstation
2 1 (1.25%) VMware Infrastructure
Systems Management
1 2 (2.50%) BMC PATROL
1 2 (2.50%) Control-M
2 1 (1.25%) ServiceCenter
2 1 (1.25%) HP Quality Center
2 1 (1.25%) SCSM
2 1 (1.25%) Oracle Enterprise Manager
2 1 (1.25%) Systems Management Server (SMS)
Vendors
1 21 (26.25%) Remedy
2 18 (22.50%) Microsoft
3 17 (21.25%) BMC
4 11 (13.75%) Google
5 7 (8.75%) HP
6 6 (7.50%) ServiceNow
7 4 (5.00%) SAP
7 4 (5.00%) Apple
8 3 (3.75%) Oracle
8 3 (3.75%) CA
8 3 (3.75%) Citrix
9 2 (2.50%) Nimsoft
9 2 (2.50%) Cisco
9 2 (2.50%) VMware
10 1 (1.25%) Altiris
10 1 (1.25%) FrontRange
10 1 (1.25%) Bloomberg
10 1 (1.25%) McAfee
10 1 (1.25%) Business Objects
10 1 (1.25%) Peregrine
City, London
Red10
Rate: £350 - £450 per day
Posted: 8 hours ago
City, London
Deerfoot IT Resources Ltd
Rate: £450 - £500 per day
Posted: Yesterday
City, London
Red10
Rate: £450 - £550 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £450 - £500 per day
Posted: 6 days ago
City of London
Interquest - IQ ESM
Rate: £350 - £450 per day
Posted: 7 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 7 days ago