The table below looks at the statistics for ITSM skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 165 178 197
Rank change year-on-year
+13 +19
Contract jobs citing ITSM 39 30 29
As % of all contract IT jobs located in the City of London 0.66% 0.51% 0.41%
As % of the Processes & Methodologies category 0.83% 0.66% 0.52%
Number of daily rates quoted 24 22 22
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £406 £389
Average daily rate % change year-on-year
-7.69% +4.50%
90% offered a daily rate of more than £243 £231 £325
10% offered a daily rate of more than £500 £627 £425
UK excluding London average daily rate £375 £380 £350
% change year-on-year
-1.31% +8.57%
Number of hourly rates quoted 3 0 3
Average hourly rate £17.98 - £13.97
UK excluding London average hourly rate £19.26 £16.88 £17.25
% change year-on-year
+14.13% -2.17%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4674 4578 5562
As % of all contract IT jobs located in the City of London 78.63% 77.61% 78.28%
Number of daily rates quoted 3706 3403 4149
Average daily rate £468 £450 £450
Average daily rate % change year-on-year
+3.88% -
90% offered a daily rate of more than £325 £313 £313
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 42 45 97
Average hourly rate £21.30 £22.69 £39.51
Average hourly rate % change year-on-year
-6.12% -42.56%
90% offered a hourly rate of more than £13.50 £14.50 £18.00
10% offered a hourly rate of more than £47.50 £45.00 £52.50
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the City of London region.

ITSM Daily Rate Trend in the City of London

ITSM
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the City of London region over the 3 months to 29 July 2015.

ITSM Daily Rate Histogram in the City of London

ITSM
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the City of London region.

ITSM Hourly Rate Trend in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 29 July 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 57 (67.86%) Service Management
2 54 (64.29%) ITIL
3 28 (33.33%) Finance
4 27 (32.14%) Microsoft
5 25 (29.76%) Windows
6 19 (22.62%) Remedy
6 19 (22.62%) Remedy ITSM
7 17 (20.24%) Service Delivery
8 16 (19.05%) CMDB
9 15 (17.86%) MS Office
9 15 (17.86%) BMC
10 12 (14.29%) Problem Management
11 11 (13.10%) Change Management
11 11 (13.10%) Active Directory
11 11 (13.10%) SLA
12 10 (11.90%) Banking
12 10 (11.90%) Degree
13 9 (10.71%) Security Cleared
13 9 (10.71%) Blackberry Enterprise Server
13 9 (10.71%) ServiceNow
13 9 (10.71%) People Management
14 8 (9.52%) Blackberry
14 8 (9.52%) Project Management
14 8 (9.52%) HP
14 8 (9.52%) Citrix
15 7 (8.33%) Thin Client
15 7 (8.33%) LAN
15 7 (8.33%) Configuration Management
15 7 (8.33%) Windows Server 2003
15 7 (8.33%) VMware

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 29 July 2015, IT contractor jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.71%) Blackberry Enterprise Server
2 6 (7.14%) MS Exchange
3 3 (3.57%) CMS
4 2 (2.38%) SharePoint
5 1 (1.19%) IIS
5 1 (1.19%) Node.js
Applications
1 15 (17.86%) MS Office
2 3 (3.57%) MS Excel
3 2 (2.38%) MS PowerPoint
4 1 (1.19%) MS Project
4 1 (1.19%) MS Visio
Business Applications
1 19 (22.62%) Remedy ITSM
2 1 (1.19%) Remedy AR System
2 1 (1.19%) Maximo
Cloud Services
1 6 (7.14%) Google Apps
2 4 (4.76%) SaaS
3 3 (3.57%) IaaS
4 1 (1.19%) SoftLayer
4 1 (1.19%) Amazon AWS
Communications & Networking
1 7 (8.33%) LAN
2 6 (7.14%) TCP/IP
2 6 (7.14%) Wi-Fi
3 5 (5.95%) Firewall
3 5 (5.95%) DNS
3 5 (5.95%) SAN
3 5 (5.95%) WAN
4 4 (4.76%) MPLS
4 4 (4.76%) DSL
4 4 (4.76%) BIG-IP
4 4 (4.76%) Network Security
5 1 (1.19%) NAS
5 1 (1.19%) LDAP
5 1 (1.19%) DHCP
5 1 (1.19%) VoIP
5 1 (1.19%) Internet
5 1 (1.19%) VPN
Database & Business Intelligence
1 4 (4.76%) Pentaho
2 3 (3.57%) SQL Server
3 1 (1.19%) Oracle Database
Development Applications
1 1 (1.19%) JIRA
General
1 28 (33.33%) Finance
2 10 (11.90%) Banking
3 1 (1.19%) Investment Banking
3 1 (1.19%) International Banking
3 1 (1.19%) Marketing
3 1 (1.19%) Manufacturing
3 1 (1.19%) Advertising
3 1 (1.19%) Pharmaceutical
3 1 (1.19%) Financial Institution
3 1 (1.19%) Telecoms
Job Titles
1 15 (17.86%) Service Manager
2 13 (15.48%) Analyst
3 8 (9.52%) Consultant
4 6 (7.14%) Service Analyst
4 6 (7.14%) Desktop Engineer
5 5 (5.95%) Services Delivery Manager
5 5 (5.95%) Project Manager
5 5 (5.95%) Delivery Manager
5 5 (5.95%) Contracts Manager
5 5 (5.95%) IT Services Manager
5 5 (5.95%) Service Desk Engineer
6 4 (4.76%) Business Analyst
6 4 (4.76%) Management Consultant
6 4 (4.76%) Developer
7 3 (3.57%) Desktop Support
7 3 (3.57%) Architect
7 3 (3.57%) Systems Administrator
7 3 (3.57%) Customer Engineer
7 3 (3.57%) Support Engineer
7 3 (3.57%) Administrator
Libraries, Frameworks & Software Standards
1 3 (3.57%) Web Services
2 2 (2.38%) XML
2 2 (2.38%) HTML
2 2 (2.38%) .NET
2 2 (2.38%) J2EE
3 1 (1.19%) CSS
3 1 (1.19%) jQuery
3 1 (1.19%) HTML5
3 1 (1.19%) Twitter Bootstrap
Miscellaneous
1 16 (19.05%) CMDB
2 8 (9.52%) Blackberry
3 7 (8.33%) Thin Client
3 7 (8.33%) Fat Client
3 7 (8.33%) Analytical Skills
4 4 (4.76%) iPhone
4 4 (4.76%) iPad
4 4 (4.76%) Computer Science
5 3 (3.57%) Data Centre
6 2 (2.38%) Management Information System
7 1 (1.19%) HP Storage
7 1 (1.19%) Hedge funds
7 1 (1.19%) Hybrid Cloud
Operating Systems
1 25 (29.76%) Windows
2 7 (8.33%) Windows Server 2003
3 6 (7.14%) Android
3 6 (7.14%) Linux
3 6 (7.14%) Mac OS
3 6 (7.14%) Apple iOS
4 5 (5.95%) Windows 7
5 4 (4.76%) Windows XP
5 4 (4.76%) Windows Server 2008
6 2 (2.38%) Red Hat Enterprise Linux
6 2 (2.38%) Windows 8
7 1 (1.19%) UNIX
7 1 (1.19%) Debian
7 1 (1.19%) Solaris
Processes & Methodologies
1 57 (67.86%) Service Management
2 54 (64.29%) ITIL
3 17 (20.24%) Service Delivery
4 12 (14.29%) Problem Management
5 11 (13.10%) Change Management
6 9 (10.71%) People Management
7 8 (9.52%) Project Management
8 7 (8.33%) Configuration Management
9 6 (7.14%) PRINCE2
9 6 (7.14%) Information Security
10 5 (5.95%) Incident Management
10 5 (5.95%) Migration
10 5 (5.95%) Stakeholder Management
10 5 (5.95%) Business Continuity
10 5 (5.95%) BCP
10 5 (5.95%) Stakeholder Engagement
10 5 (5.95%) ITIL V3
10 5 (5.95%) Business Continuity Planning
11 4 (4.76%) Software Deployment
11 4 (4.76%) Performance Management
Programming Languages
1 6 (7.14%) C
2 4 (4.76%) Java
3 2 (2.38%) C#
3 2 (2.38%) SQL
3 2 (2.38%) VB.NET
3 2 (2.38%) PowerShell
4 1 (1.19%) Bash Shell
4 1 (1.19%) JavaScript
4 1 (1.19%) Perl
Qualifications
1 10 (11.90%) Degree
2 9 (10.71%) Security Cleared
3 5 (5.95%) SC Cleared
3 5 (5.95%) CTC Cleared
3 5 (5.95%) CISA
3 5 (5.95%) Microsoft Certification
4 4 (4.76%) ITIL Certification
5 2 (2.38%) PMP
5 2 (2.38%) PMI Certification
5 2 (2.38%) MCSE
5 2 (2.38%) ITIL Foundation Certificate
6 1 (1.19%) MCP
6 1 (1.19%) VCAP
6 1 (1.19%) VMware Certified Professional (VCP)
6 1 (1.19%) MCSA
6 1 (1.19%) CCNA
6 1 (1.19%) CCA
6 1 (1.19%) Citrix Certification
6 1 (1.19%) CCEA
6 1 (1.19%) Cisco Certification
Quality Assurance & Compliance
1 11 (13.10%) SLA
2 2 (2.38%) QA
3 1 (1.19%) Data Quality
3 1 (1.19%) Sarbanes-Oxley
System Software
1 11 (13.10%) Active Directory
2 6 (7.14%) VMware Infrastructure
3 4 (4.76%) NLBS
4 3 (3.57%) XenApp
5 2 (2.38%) Hyper-V
5 2 (2.38%) Citrix Presentation Server
5 2 (2.38%) NFS
5 2 (2.38%) Xen
6 1 (1.19%) Tivoli Workload Scheduler
6 1 (1.19%) Samba
6 1 (1.19%) Microsoft App-V
6 1 (1.19%) XenDesktop
6 1 (1.19%) VMware ESXi
6 1 (1.19%) vCloud
Systems Management
1 4 (4.76%) SCCM
2 3 (3.57%) WSUS
3 2 (2.38%) SCOM
3 2 (2.38%) SCOrch
3 2 (2.38%) Tivoli
4 1 (1.19%) Tivoli Monitoring
4 1 (1.19%) Tivoli Storage Manager
4 1 (1.19%) BMC PATROL
4 1 (1.19%) SCSM
4 1 (1.19%) Symantec Endpoint Protection
Vendors
1 27 (32.14%) Microsoft
2 19 (22.62%) Remedy
3 15 (17.86%) BMC
4 9 (10.71%) ServiceNow
5 8 (9.52%) Citrix
5 8 (9.52%) HP
6 7 (8.33%) VMware
7 6 (7.14%) Google
7 6 (7.14%) Cisco
7 6 (7.14%) Apple
8 5 (5.95%) Dell
9 4 (4.76%) IBM
9 4 (4.76%) CheckPoint
9 4 (4.76%) Bloomberg
9 4 (4.76%) McAfee
9 4 (4.76%) Altiris
10 3 (3.57%) SAP
11 2 (2.38%) Oracle
11 2 (2.38%) CA
11 2 (2.38%) WorldPay
City, London
TEKsystems
Rate: £450 - £550 per day
Posted: 6 hours ago
City, London
TEKsystems
Rate: £350 - £400 per day
Posted: 9 hours ago
City, London
TEKsystems
Rate: Market Rates
Posted: Yesterday
City, London
Harris Global
Posted: Yesterday
City of London
Nigel Frank International Limited - Newcastle
Rate: £200 - £275 per day
Posted: Yesterday
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Posted: 14 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £525.00 per day
Posted: 21 days ago