The statistics below represent IT jobs advertised across the City of London region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 242 287 327
Rank change year-on-year
+45 +40
Permanent jobs requiring a 2nd Line Support Analyst 14 28 19
As % of all permanent IT jobs located in the City of London 0.22% 0.27% 0.15%
As % of the Job Titles category 0.23% 0.28% 0.16%
Number of salaries quoted 14 26 18
Median salary £31,500 £30,000 £29,750
Median salary % change year-on-year
+5.00% +0.84%
90% offered a salary of more than £23,550 £25,000 £22,500
10% offered a salary of more than £38,900 £37,375 £40,975
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6014 9992 11730
As % of all permanent IT jobs located in the City of London 95.99% 95.03% 95.15%
Number of salaries quoted 5480 8554 9801
Median salary £57,500 £55,000 £53,000
Median salary % change year-on-year
+4.54% +3.77%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the City of London

2nd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Salary Trend in the City of London

2nd Line Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the City of London region over the 3 months to 27 July 2016.

2nd Line Support Analyst Salary Histogram in the City of London

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 27 July 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Analyst in the job title.

1 31 (91.18%) Windows
2 23 (67.65%) Microsoft
2 23 (67.65%) Active Directory
3 18 (52.94%) Windows 7
4 17 (50.00%) ITIL
5 15 (44.12%) MS Office
6 14 (41.18%) MS Exchange
7 10 (29.41%) VMware
7 10 (29.41%) Windows Server
7 10 (29.41%) Exchange Server 2010
8 9 (26.47%) Microsoft Certification
9 8 (23.53%) LAN
10 7 (20.59%) WAN
10 7 (20.59%) XenApp
11 6 (17.65%) MCITP
11 6 (17.65%) Windows Vista
11 6 (17.65%) VPN
11 6 (17.65%) MS Excel
11 6 (17.65%) MCP
11 6 (17.65%) HP
12 5 (14.71%) Citrix
12 5 (14.71%) MCSA
12 5 (14.71%) DNS
12 5 (14.71%) DHCP
12 5 (14.71%) TCP/IP
12 5 (14.71%) Windows Server 2008
12 5 (14.71%) MS PowerPoint
12 5 (14.71%) XenDesktop
12 5 (14.71%) Xerox
13 4 (11.76%) Windows Server 2012

2nd Line Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (41.18%) MS Exchange
2 10 (29.41%) Exchange Server 2010
3 4 (11.76%) Exchange Server 2013
4 2 (5.88%) Exchange Server 2007
5 1 (2.94%) SharePoint
Applications
1 15 (44.12%) MS Office
2 6 (17.65%) MS Excel
3 5 (14.71%) MS PowerPoint
Cloud Services
1 2 (5.88%) Office 365
Communications & Networking
1 8 (23.53%) LAN
2 7 (20.59%) WAN
3 6 (17.65%) VPN
4 5 (14.71%) DHCP
4 5 (14.71%) DNS
4 5 (14.71%) TCP/IP
5 3 (8.82%) VoIP
6 2 (5.88%) SAN
6 2 (5.88%) Wireless
7 1 (2.94%) Remote Desktop
Database & Business Intelligence
1 1 (2.94%) SQL Server
1 1 (2.94%) SQL Server 2008
1 1 (2.94%) SQL Server 2012
General
1 4 (11.76%) Finance
1 4 (11.76%) Marketing
2 3 (8.82%) Law
2 3 (8.82%) Legal
3 1 (2.94%) Financial Institution
3 1 (2.94%) Publishing
Miscellaneous
1 3 (8.82%) Analytical Skills
1 3 (8.82%) iPhone
2 2 (5.88%) Blackberry
2 2 (5.88%) Smartphone
3 1 (2.94%) Data Centre
3 1 (2.94%) User Experience
Operating Systems
1 31 (91.18%) Windows
2 18 (52.94%) Windows 7
3 10 (29.41%) Windows Server
4 6 (17.65%) Windows Vista
5 5 (14.71%) Windows Server 2008
6 4 (11.76%) Windows Server 2012
7 3 (8.82%) Windows 10
8 2 (5.88%) Android
8 2 (5.88%) Windows 8
Processes & Methodologies
1 17 (50.00%) ITIL
2 3 (8.82%) Workflow
3 2 (5.88%) Change Control
3 2 (5.88%) IT Audit
3 2 (5.88%) Migration
3 2 (5.88%) Patch Management
3 2 (5.88%) Service Delivery
3 2 (5.88%) Software Deployment
4 1 (2.94%) Agile Software Development
4 1 (2.94%) CRM
4 1 (2.94%) Customer Engagement
4 1 (2.94%) ITIL V3
4 1 (2.94%) Root Cause Analysis
Programming Languages
1 1 (2.94%) PowerShell
1 1 (2.94%) SQL
Qualifications
1 9 (26.47%) Microsoft Certification
2 6 (17.65%) MCITP
2 6 (17.65%) MCP
3 5 (14.71%) MCSA
4 4 (11.76%) CCNA
4 4 (11.76%) Cisco Certification
4 4 (11.76%) MCSE
5 2 (5.88%) Degree
5 2 (5.88%) ITIL Certification
System Software
1 23 (67.65%) Active Directory
2 7 (20.59%) XenApp
3 5 (14.71%) XenDesktop
4 3 (8.82%) VMware Infrastructure
5 2 (5.88%) Hyper-V
6 1 (2.94%) Virtual Desktop
Systems Management
1 4 (11.76%) SCCM
2 2 (5.88%) SCOM
2 2 (5.88%) Systems Management Server (SMS)
3 1 (2.94%) Backup Exec
Vendors
1 23 (67.65%) Microsoft
2 10 (29.41%) VMware
3 6 (17.65%) HP
4 5 (14.71%) Citrix
4 5 (14.71%) Xerox
5 3 (8.82%) Cisco
6 2 (5.88%) Avaya
7 1 (2.94%) Apple
7 1 (2.94%) Mitel
7 1 (2.94%) Symantec
City of London
Interquest - IQ Tech
Salary: £38000 - £44000 per annum + pension, healthcare
Posted: 12 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago