The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 312 309 328
Rank change year-on-year
-3 +19
Permanent jobs requiring a 2nd Line Support Analyst 20 6 13
As % of all permanent IT jobs located in the City of London 0.16% 0.051% 0.093%
As % of the Job Titles category 0.17% 0.055% 0.100%
Number of salaries quoted 20 5 13
Average salary £37,500 £37,500 £28,500
Average salary % change year-on-year
- +31.57%
90% offered a salary of more than £23,450 £28,000 £24,500
10% offered a salary of more than £52,500 £58,500 £32,500
UK excluding London average salary £23,500 £24,500 £24,000
% change year-on-year
-4.08% +2.08%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11696 10979 13020
As % of all permanent IT jobs located in the City of London 92.39% 93.35% 93.51%
Number of salaries quoted 9858 9611 11780
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Analyst
London

2nd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the City of London

2nd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Salary Trend in the City of London

2nd Line Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the City of London region over the 3 months to 18 April 2014.

2nd Line Support Analyst Salary Histogram in the City of London

2nd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 23 (74.19%) Windows
2 17 (54.84%) Active Directory
3 13 (41.94%) SQL
4 12 (38.71%) Microsoft
4 12 (38.71%) Windows Server 2003
4 12 (38.71%) Windows Server 2008
5 10 (32.26%) Degree
6 9 (29.03%) Banking
6 9 (29.03%) Windows XP
6 9 (29.03%) MS Office
7 8 (25.81%) Citrix
7 8 (25.81%) Windows 7
8 7 (22.58%) C#
8 7 (22.58%) .NET
8 7 (22.58%) MS Exchange
8 7 (22.58%) TCP/IP
9 6 (19.35%) SharePoint
9 6 (19.35%) FTP
9 6 (19.35%) SQL Server
9 6 (19.35%) IIS
9 6 (19.35%) UNIX
9 6 (19.35%) Linux
9 6 (19.35%) Java
9 6 (19.35%) VBScript
9 6 (19.35%) XML
9 6 (19.35%) Foreign Exchange (FX)
9 6 (19.35%) SQL Server 2008
9 6 (19.35%) Capacity Planning
9 6 (19.35%) Root Cause Analysis
9 6 (19.35%) SQL Server 2005

2nd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (22.58%) MS Exchange
2 6 (19.35%) SharePoint
2 6 (19.35%) IIS
3 4 (12.90%) Exchange Server 2010
4 3 (9.68%) Exchange Server 2000
4 3 (9.68%) Exchange Server 2003
4 3 (9.68%) IBM Notes
5 2 (6.45%) WorkSite
Applications
1 9 (29.03%) MS Office
2 5 (16.13%) MS Excel
Business Applications
1 1 (3.23%) Remedy ITSM
Communications & Networking
1 7 (22.58%) TCP/IP
2 6 (19.35%) FTP
3 3 (9.68%) NAS
3 3 (9.68%) SAN
4 2 (6.45%) Firewall
5 1 (3.23%) Wi-Fi
5 1 (3.23%) VPN
5 1 (3.23%) DNS
5 1 (3.23%) LAN
5 1 (3.23%) WAN
5 1 (3.23%) DHCP
Database & Business Intelligence
1 6 (19.35%) SQL Server
1 6 (19.35%) SQL Server 2008
1 6 (19.35%) SQL Server 2005
General
1 9 (29.03%) Banking
2 2 (6.45%) Finance
2 2 (6.45%) Law
2 2 (6.45%) Legal
3 1 (3.23%) Investment Banking
3 1 (3.23%) Front Office
Libraries, Frameworks & Software Standards
1 7 (22.58%) .NET
2 6 (19.35%) XML
Miscellaneous
1 6 (19.35%) Foreign Exchange (FX)
1 6 (19.35%) Derivative
2 3 (9.68%) Clustering
3 2 (6.45%) Blackberry
4 1 (3.23%) HP StorageWorks
4 1 (3.23%) Computer Science
4 1 (3.23%) Smartphone
Operating Systems
1 23 (74.19%) Windows
2 12 (38.71%) Windows Server 2003
2 12 (38.71%) Windows Server 2008
3 9 (29.03%) Windows XP
4 8 (25.81%) Windows 7
5 6 (19.35%) UNIX
5 6 (19.35%) Linux
6 3 (9.68%) Windows 2000 Server
6 3 (9.68%) Windows Vista
6 3 (9.68%) Windows 2000
7 2 (6.45%) Mac OS X
8 1 (3.23%) Windows 8
8 1 (3.23%) Windows NT
Processes & Methodologies
1 6 (19.35%) Capacity Planning
1 6 (19.35%) Root Cause Analysis
2 3 (9.68%) Project Planning
3 2 (6.45%) ITIL
4 1 (3.23%) Incident Management
4 1 (3.23%) ITSM
4 1 (3.23%) Service Management
4 1 (3.23%) Service Delivery
4 1 (3.23%) Disaster Recovery
Programming Languages
1 13 (41.94%) SQL
2 7 (22.58%) C#
3 6 (19.35%) Java
3 6 (19.35%) VBScript
Qualifications
1 10 (32.26%) Degree
2 5 (16.13%) Microsoft Certification
3 4 (12.90%) MCSE
4 3 (9.68%) MCITP
5 2 (6.45%) MCP
6 1 (3.23%) SC Cleared
6 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 17 (54.84%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 1 (3.23%) Hyper-V
Systems Management
1 4 (12.90%) SCOM
2 1 (3.23%) HP SIM
Vendors
1 12 (38.71%) Microsoft
2 8 (25.81%) Citrix
3 5 (16.13%) HP
4 4 (12.90%) VMware
4 4 (12.90%) SolarWinds
4 4 (12.90%) Nimsoft
5 3 (9.68%) Lotus
5 3 (9.68%) Intel
5 3 (9.68%) Apple
5 3 (9.68%) IBM
6 1 (3.23%) Remedy
6 1 (3.23%) McAfee
6 1 (3.23%) Cisco
6 1 (3.23%) Dell
City, London
Senitor Associates
Salary: £21000 - £23000 per annum
Posted: Yesterday
City, London
Venturi
Salary: £25000 - £30000 per annum + Bonus + On Call + Benefits
Posted: 3 days ago