The statistics below represent IT jobs advertised across the City of London region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support Analyst
London / City of London
Rank 220 230 256
Rank change year-on-year
+10 +26
Permanent jobs requiring a 2nd Line Support Analyst 8 21 61
As % of all permanent IT jobs located in the City of London 0.16% 0.32% 0.60%
As % of the Job Titles category 0.16% 0.34% 0.62%
Number of salaries quoted 6 13 48
Median salary £28,250 £28,500 £30,875
Median salary % change year-on-year
-0.87% -7.69%
90% offered a salary of more than £27,500 £25,400 £22,000
10% offered a salary of more than £30,250 £32,500 £41,225
UK excluding London median salary £25,000 £25,000 £25,750
% change year-on-year
- -2.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4866 6198 9811
As % of all permanent IT jobs located in the City of London 96.93% 95.87% 95.84%
Number of salaries quoted 4428 5555 8583
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year
- +4.54%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the City of London

2nd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Salary Trend in the City of London

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 20 January 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Analyst in the job title.

1 14 (66.67%) Windows
1 14 (66.67%) Microsoft
2 11 (52.38%) MS Office
2 11 (52.38%) ITIL
3 10 (47.62%) Active Directory
4 7 (33.33%) MS Excel
5 6 (28.57%) Windows 7
6 5 (23.81%) Finance
6 5 (23.81%) Law
6 5 (23.81%) Video Conferencing
6 5 (23.81%) Citrix
7 4 (19.05%) Microsoft Certification
7 4 (19.05%) MCP
7 4 (19.05%) SQL
7 4 (19.05%) DNS
7 4 (19.05%) TCP/IP
7 4 (19.05%) Legal
7 4 (19.05%) Windows Server 2008
8 3 (14.29%) Windows Server
8 3 (14.29%) Exchange Server 2010
8 3 (14.29%) Office 365
8 3 (14.29%) DevOps
8 3 (14.29%) Analytical Skills
8 3 (14.29%) VMware
8 3 (14.29%) Service Delivery
8 3 (14.29%) MCITP
8 3 (14.29%) VPN
8 3 (14.29%) MS Exchange
8 3 (14.29%) Adobe
8 3 (14.29%) MCSE

2nd Line Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) Exchange Server 2010
1 3 (14.29%) MS Exchange
2 2 (9.52%) Exchange Server 2007
2 2 (9.52%) Exchange Server 2013
2 2 (9.52%) Skype for Business
3 1 (4.76%) IIS
Applications
1 11 (52.38%) MS Office
2 7 (33.33%) MS Excel
Business Applications
1 1 (4.76%) Dynamics CRM
Cloud Services
1 3 (14.29%) Office 365
Communications & Networking
1 4 (19.05%) DNS
1 4 (19.05%) TCP/IP
2 3 (14.29%) DHCP
2 3 (14.29%) VPN
3 2 (9.52%) LAN
3 2 (9.52%) Skype
3 2 (9.52%) WAN
Database & Business Intelligence
1 2 (9.52%) SQL Server
2 1 (4.76%) SQL Server 2008
2 1 (4.76%) SQL Server 2012
General
1 5 (23.81%) Finance
1 5 (23.81%) Law
2 4 (19.05%) Legal
Miscellaneous
1 5 (23.81%) Video Conferencing
2 3 (14.29%) Analytical Skills
3 2 (9.52%) Fintech
4 1 (4.76%) Wiki
Operating Systems
1 14 (66.67%) Windows
2 6 (28.57%) Windows 7
3 4 (19.05%) Windows Server 2008
4 3 (14.29%) Windows Server
5 2 (9.52%) Windows Server 2012
6 1 (4.76%) Windows 10
Processes & Methodologies
1 11 (52.38%) ITIL
2 3 (14.29%) DevOps
2 3 (14.29%) Service Delivery
3 2 (9.52%) Agile Software Development
3 2 (9.52%) Change Control
3 2 (9.52%) Mentoring
3 2 (9.52%) Problem Management
4 1 (4.76%) Configuration Management
4 1 (4.76%) CRM
4 1 (4.76%) SEO
4 1 (4.76%) Virtual Environments
Programming Languages
1 4 (19.05%) SQL
2 1 (4.76%) PowerShell
Qualifications
1 4 (19.05%) MCP
1 4 (19.05%) Microsoft Certification
2 3 (14.29%) MCITP
2 3 (14.29%) MCSA
2 3 (14.29%) MCSE
3 2 (9.52%) CCNA
3 2 (9.52%) Cisco Certification
3 2 (9.52%) ITIL Certification
3 2 (9.52%) MOS
4 1 (4.76%) MCTS
System Software
1 10 (47.62%) Active Directory
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) XenApp
2 1 (4.76%) XenDesktop
Systems Management
1 2 (9.52%) SCOM
2 1 (4.76%) Nagios
2 1 (4.76%) Puppet
Vendors
1 14 (66.67%) Microsoft
2 5 (23.81%) Citrix
3 3 (14.29%) Adobe
3 3 (14.29%) VMware
4 1 (4.76%) IBM