The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 274 323 311
Rank change year-on-year
+49 -12
Permanent jobs requiring a 2nd Line Support Analyst 32 14 14
As % of all permanent IT jobs located in the City of London 0.29% 0.12% 0.12%
As % of the Job Titles category 0.31% 0.13% 0.13%
Number of salaries quoted 32 14 14
Average salary £38,000 £25,500 £36,250
Average salary % change year-on-year
+49.01% -29.65%
90% offered a salary of more than £24,550 £22,800 £30,250
10% offered a salary of more than £41,750 £35,250 £37,500
UK excluding London average salary £26,250 £25,000 £24,000
% change year-on-year
+5.00% +4.16%
2nd Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10205 11027 11046
As % of all permanent IT jobs located in the City of London 93.59% 93.06% 94.30%
Number of salaries quoted 8935 9469 10030
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the City of London

2nd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the City of London region.

2nd Line Support Analyst Salary Trend in the City of London

2nd Line Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the City of London region over the 3 months to 19 December 2014.

2nd Line Support Analyst Salary Histogram in the City of London

2nd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT jobs across the City of London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 32 (59.26%) Windows
2 24 (44.44%) ITIL
3 23 (42.59%) MS Office
4 21 (38.89%) MS Excel
4 21 (38.89%) Microsoft
5 18 (33.33%) Citrix
6 17 (31.48%) SQL
6 17 (31.48%) Active Directory
7 16 (29.63%) Windows 7
8 14 (25.93%) Change Control
9 13 (24.07%) Incident Management
10 12 (22.22%) Project Planning
10 12 (22.22%) Problem Management
10 12 (22.22%) Wyse
10 12 (22.22%) MCSE
10 12 (22.22%) Microsoft Certification
11 11 (20.37%) Banking
12 10 (18.52%) UNIX
13 9 (16.67%) Windows XP
13 9 (16.67%) Finance
14 8 (14.81%) Derivative
14 8 (14.81%) XML
14 8 (14.81%) FIX Protocol
14 8 (14.81%) Foreign Exchange (FX)
14 8 (14.81%) Java
14 8 (14.81%) Linux
15 7 (12.96%) TCP/IP
15 7 (12.96%) Blackberry
16 6 (11.11%) Legal
16 6 (11.11%) DHCP

2nd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT jobs across the City of London region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.41%) Blackberry Enterprise Server
2 3 (5.56%) IBM Notes
3 2 (3.70%) SharePoint
3 2 (3.70%) MS Exchange
4 1 (1.85%) SharePoint 2010
4 1 (1.85%) Exchange Server 2010
4 1 (1.85%) IIS
Applications
1 23 (42.59%) MS Office
2 21 (38.89%) MS Excel
3 3 (5.56%) MS PowerPoint
Communications & Networking
1 7 (12.96%) TCP/IP
2 6 (11.11%) DHCP
3 5 (9.26%) LAN
3 5 (9.26%) WAN
3 5 (9.26%) DNS
4 3 (5.56%) IP Telephony
5 2 (3.70%) VoIP
6 1 (1.85%) Broadband
6 1 (1.85%) FTP
6 1 (1.85%) VPN
6 1 (1.85%) 3G
6 1 (1.85%) Wireless
Database & Business Intelligence
1 5 (9.26%) SQL Server
2 1 (1.85%) SQL Server 2005
2 1 (1.85%) SQL Server 2008
General
1 11 (20.37%) Banking
2 9 (16.67%) Finance
3 6 (11.11%) Legal
4 3 (5.56%) Law
5 1 (1.85%) Retail
Libraries, Frameworks & Software Standards
1 8 (14.81%) XML
1 8 (14.81%) FIX Protocol
2 1 (1.85%) .NET
2 1 (1.85%) Web Services
Miscellaneous
1 8 (14.81%) Foreign Exchange (FX)
1 8 (14.81%) Derivative
2 7 (12.96%) Blackberry
3 2 (3.70%) Handset
3 2 (3.70%) Analytical Skills
4 1 (1.85%) Fat Client
4 1 (1.85%) Digital Media
4 1 (1.85%) EPoS
4 1 (1.85%) Thin Client
Operating Systems
1 32 (59.26%) Windows
2 16 (29.63%) Windows 7
3 10 (18.52%) UNIX
4 9 (16.67%) Windows XP
5 8 (14.81%) Linux
6 4 (7.41%) Windows Vista
7 3 (5.56%) Windows 8
8 2 (3.70%) Apple iOS
8 2 (3.70%) Android
8 2 (3.70%) Windows Server 2008
8 2 (3.70%) Windows Server 2003
8 2 (3.70%) Windows 2000
9 1 (1.85%) Mac OS X
Processes & Methodologies
1 24 (44.44%) ITIL
2 14 (25.93%) Change Control
3 13 (24.07%) Incident Management
4 12 (22.22%) Project Planning
4 12 (22.22%) Problem Management
5 3 (5.56%) Service Management
6 2 (3.70%) Quality Management
6 2 (3.70%) Service Delivery
6 2 (3.70%) CRM
6 2 (3.70%) QMS
7 1 (1.85%) Capacity Planning
7 1 (1.85%) ITIL V3
7 1 (1.85%) Project Management
7 1 (1.85%) Root Cause Analysis
7 1 (1.85%) Line Management
7 1 (1.85%) Practice Management
7 1 (1.85%) Asset Management
7 1 (1.85%) Document Management
7 1 (1.85%) Time Management
Programming Languages
1 17 (31.48%) SQL
2 8 (14.81%) Java
3 1 (1.85%) C#
3 1 (1.85%) VBScript
Qualifications
1 12 (22.22%) MCSE
1 12 (22.22%) Microsoft Certification
2 3 (5.56%) MCP
3 2 (3.70%) CCNA
3 2 (3.70%) Cisco Certification
4 1 (1.85%) ITIL Certification
4 1 (1.85%) Degree
Quality Assurance & Compliance
1 2 (3.70%) ISO 9001
1 2 (3.70%) SLA
System Software
1 17 (31.48%) Active Directory
2 1 (1.85%) Citrix Presentation Server
Systems Management
1 2 (3.70%) Norton AntiVirus
2 1 (1.85%) SCCM
Vendors
1 21 (38.89%) Microsoft
2 18 (33.33%) Citrix
3 12 (22.22%) Wyse
4 5 (9.26%) Cisco
4 5 (9.26%) Reuters
4 5 (9.26%) Bloomberg
5 3 (5.56%) Lotus
5 3 (5.56%) Apple
6 2 (3.70%) CheckPoint
6 2 (3.70%) Symantec
6 2 (3.70%) Intel
6 2 (3.70%) LANDesk
6 2 (3.70%) Mitel
7 1 (1.85%) Altiris
7 1 (1.85%) Siemens
City of London
Interquest - IQ ERP
Salary: £21000 - £27000 per annum + Benefits
Posted: 6 days ago