The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 169 143 171
Rank change year-on-year
-26 +28
Contract jobs requiring a Service Analyst 39 56 55
As % of all contract IT jobs located in the City of London 0.67% 0.96% 0.78%
As % of the Job Titles category 0.72% 1.05% 0.84%
Number of daily rates quoted 25 37 28
Average daily rate
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£190 £190 £190
90% offered a daily rate of more than £117 £167 £147
10% offered a daily rate of more than £392 £354 £500
UK excluding London average daily rate £135 £150 £120
% change year-on-year
-10.00% +25.00%
Number of hourly rates quoted 7 8 13
Average hourly rate £13.00 £20.25 £18.00
Average hourly rate % change year-on-year
-35.80% +12.50%
90% offered a hourly rate of more than £11.70 £12.35 £13.98
10% offered a hourly rate of more than £14.70 £37.85 £22.00
UK excluding London average hourly rate £13.25 £14.00 £13.00
% change year-on-year
-5.35% +7.69%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5406 5340 6577
As % of all contract IT jobs located in the City of London 92.33% 92.01% 92.78%
Number of daily rates quoted 4192 3896 4823
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £257 £280
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 84 89 172
Average hourly rate £17.98 £17.00 £20.00
Average hourly rate % change year-on-year
+5.76% -15.00%
90% offered a hourly rate of more than £10.80 £12.00 £12.90
10% offered a hourly rate of more than £34.00 £32.11 £44.60
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the City of London region.

Service Analyst Daily Rate Trend in the City of London

Service Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the City of London region over the 3 months to 31 July 2015.

Service Analyst Daily Rate Histogram in the City of London

Service Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the City of London region.

Service Analyst Hourly Rate Trend in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2015, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 49 (57.65%) Windows
2 38 (44.71%) ITIL
3 37 (43.53%) MS Office
3 37 (43.53%) Microsoft
4 32 (37.65%) Active Directory
5 30 (35.29%) Windows 7
6 18 (21.18%) Citrix
6 18 (21.18%) Blackberry
7 17 (20.00%) MS Excel
7 17 (20.00%) Finance
8 13 (15.29%) Law
9 12 (14.12%) Legal
9 12 (14.12%) Windows XP
10 9 (10.59%) Incident Management
11 8 (9.41%) Banking
11 8 (9.41%) SLA
11 8 (9.41%) MS Exchange
11 8 (9.41%) VPN
11 8 (9.41%) Service Management
11 8 (9.41%) Microsoft Certification
12 7 (8.24%) MOS
12 7 (8.24%) ServiceNow
13 6 (7.06%) Windows Server 2003
13 6 (7.06%) ITSM
13 6 (7.06%) Cisco
14 5 (5.88%) LAN
14 5 (5.88%) MCSE
14 5 (5.88%) Service Delivery
14 5 (5.88%) A+ Certification
14 5 (5.88%) ITIL Certification

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2015, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.41%) MS Exchange
2 5 (5.88%) Blackberry Enterprise Server
3 4 (4.71%) WorkSite
3 4 (4.71%) Lync
4 3 (3.53%) SharePoint
5 2 (2.35%) Exchange Server 2010
5 2 (2.35%) Exchange Server 2007
6 1 (1.18%) IIS
Applications
1 37 (43.53%) MS Office
2 17 (20.00%) MS Excel
3 2 (2.35%) MS PowerPoint
4 1 (1.18%) MS Visio
Business Applications
1 2 (2.35%) assyst
2 1 (1.18%) RMDS
Cloud Services
1 4 (4.71%) Google Cloud Platform
2 1 (1.18%) SaaS
2 1 (1.18%) Google Apps
Communications & Networking
1 8 (9.41%) VPN
2 5 (5.88%) LAN
2 5 (5.88%) Wireless
3 4 (4.71%) Internet
4 3 (3.53%) Extranet
4 3 (3.53%) IP Telephony
4 3 (3.53%) Cisco IPT
5 2 (2.35%) TCP/IP
6 1 (1.18%) Cisco IOS
6 1 (1.18%) Wi-Fi
6 1 (1.18%) DNS
6 1 (1.18%) VoIP
6 1 (1.18%) WAN
6 1 (1.18%) DHCP
6 1 (1.18%) HTTP
Database & Business Intelligence
1 2 (2.35%) Data Mining
2 1 (1.18%) SQL Server 2005
2 1 (1.18%) SQL Server
Development Applications
1 1 (1.18%) Visual Studio
General
1 17 (20.00%) Finance
2 13 (15.29%) Law
3 12 (14.12%) Legal
4 8 (9.41%) Banking
5 3 (3.53%) Investment Banking
6 2 (2.35%) Financial Institution
6 2 (2.35%) Telecoms
7 1 (1.18%) French Language
7 1 (1.18%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.18%) .NET
1 1 (1.18%) ASP.NET
1 1 (1.18%) COM
1 1 (1.18%) Web Services
1 1 (1.18%) Middleware
1 1 (1.18%) .NET Framework
Miscellaneous
1 18 (21.18%) Blackberry
2 5 (5.88%) iPhone
2 5 (5.88%) NHS
3 4 (4.71%) Video Conferencing
4 2 (2.35%) Hedge funds
4 2 (2.35%) Handset
4 2 (2.35%) Statistics
5 1 (1.18%) CMDB
5 1 (1.18%) Analytical Skills
5 1 (1.18%) BYOD
Operating Systems
1 49 (57.65%) Windows
2 30 (35.29%) Windows 7
3 12 (14.12%) Windows XP
4 6 (7.06%) Windows Server 2003
5 5 (5.88%) Windows Server 2008
6 3 (3.53%) Android
7 2 (2.35%) Mac OS
7 2 (2.35%) Windows 8
8 1 (1.18%) UNIX
8 1 (1.18%) Apple iOS
8 1 (1.18%) Mac OS X
8 1 (1.18%) Linux
Processes & Methodologies
1 38 (44.71%) ITIL
2 9 (10.59%) Incident Management
3 8 (9.41%) Service Management
4 6 (7.06%) ITSM
5 5 (5.88%) Service Delivery
6 3 (3.53%) Document Management
6 3 (3.53%) Mentoring
7 2 (2.35%) Coaching
7 2 (2.35%) Change Control
7 2 (2.35%) Software Deployment
7 2 (2.35%) Systems Analysis
7 2 (2.35%) Business Analysis
7 2 (2.35%) OpenUP
7 2 (2.35%) Project Management
7 2 (2.35%) E-Commerce
7 2 (2.35%) Risk Management
7 2 (2.35%) IT Governance
8 1 (1.18%) Problem Management
8 1 (1.18%) Release Management
8 1 (1.18%) Stakeholder Management
Programming Languages
1 1 (1.18%) JavaScript
1 1 (1.18%) SQL
1 1 (1.18%) VBScript
1 1 (1.18%) PowerShell
Qualifications
1 8 (9.41%) Microsoft Certification
2 7 (8.24%) MOS
3 5 (5.88%) A+ Certification
3 5 (5.88%) ITIL Certification
3 5 (5.88%) MCSE
4 4 (4.71%) MCSA
4 4 (4.71%) Security Cleared
5 2 (2.35%) MCTS
6 1 (1.18%) Degree
6 1 (1.18%) SC Cleared
6 1 (1.18%) CTC Cleared
6 1 (1.18%) DV Cleared
6 1 (1.18%) MCP
Quality Assurance & Compliance
1 8 (9.41%) SLA
2 3 (3.53%) Sarbanes-Oxley
2 3 (3.53%) Dodd-Frank
System Software
1 32 (37.65%) Active Directory
2 1 (1.18%) Microsoft App-V
2 1 (1.18%) XenApp
Systems Management
1 3 (3.53%) SCCM
2 2 (2.35%) Symantec Enterprise Vault
3 1 (1.18%) Casper Suite
Vendors
1 37 (43.53%) Microsoft
2 18 (21.18%) Citrix
3 7 (8.24%) ServiceNow
4 6 (7.06%) Cisco
5 5 (5.88%) Apple
5 5 (5.88%) Remedy
5 5 (5.88%) Google
6 2 (2.35%) AppSense
6 2 (2.35%) Altiris
6 2 (2.35%) Symantec
7 1 (1.18%) WorldPay
7 1 (1.18%) VMware
7 1 (1.18%) IPFX
7 1 (1.18%) Verint
7 1 (1.18%) MobileIron
7 1 (1.18%) Reuters
7 1 (1.18%) Bloomberg
7 1 (1.18%) Oracle
7 1 (1.18%) Adobe