The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 140 132 141
Rank change year-on-year
-8 +9
Contract jobs requiring a Service Analyst 60 77 59
As % of all contract IT jobs located in the City of London 1.06% 1.13% 0.96%
As % of the Job Titles category 1.15% 1.21% 1.04%
Number of daily rates quoted 39 46 33
Average daily rate
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£190 £214 £275
Average daily rate % change year-on-year
-11.00% -22.36%
90% offered a daily rate of more than £162 £143 £155
10% offered a daily rate of more than £415 £388 £364
UK excluding London average daily rate £130 £110 £115
% change year-on-year
+18.18% -4.34%
Number of hourly rates quoted 11 12 11
Average hourly rate £16.00 £17.25 £20.00
Average hourly rate % change year-on-year
-7.24% -13.75%
90% offered a hourly rate of more than £12.50 £12.14 £11.00
10% offered a hourly rate of more than £20.00 £23.15 £22.50
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5236 6344 5698
As % of all contract IT jobs located in the City of London 92.80% 93.32% 92.95%
Number of daily rates quoted 4045 4617 4242
Average daily rate £445 £450 £450
Average daily rate % change year-on-year
-1.11% -
90% offered a daily rate of more than £270 £275 £275
10% offered a daily rate of more than £613 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 93 114 148
Average hourly rate £17.25 £20.00 £19.50
Average hourly rate % change year-on-year
-13.75% +2.56%
90% offered a hourly rate of more than £11.59 £12.75 £12.50
10% offered a hourly rate of more than £22.78 £35.10 £49.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the City of London region.

Service Analyst Daily Rate Trend in the City of London

Service Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the City of London region over the 3 months to 19 December 2014.

Service Analyst Daily Rate Histogram in the City of London

Service Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the City of London region.

Service Analyst Hourly Rate Trend in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 84 (62.69%) Windows
2 61 (45.52%) MS Office
3 59 (44.03%) Microsoft
4 58 (43.28%) Active Directory
4 58 (43.28%) ITIL
5 36 (26.87%) Finance
5 36 (26.87%) Windows 7
6 33 (24.63%) Windows XP
7 32 (23.88%) Blackberry
8 31 (23.13%) Service Management
9 25 (18.66%) Banking
10 23 (17.16%) Citrix
11 21 (15.67%) MS Excel
12 19 (14.18%) Incident Management
13 18 (13.43%) MS Exchange
14 17 (12.69%) ITSM
14 17 (12.69%) Legal
15 14 (10.45%) Investment Banking
15 14 (10.45%) Blackberry Enterprise Server
16 12 (8.96%) SLA
16 12 (8.96%) VPN
16 12 (8.96%) Law
17 11 (8.21%) Google
17 11 (8.21%) Google Apps
18 10 (7.46%) Android
18 10 (7.46%) Service Delivery
18 10 (7.46%) Wireless
19 9 (6.72%) Business Analysis
19 9 (6.72%) MOS
19 9 (6.72%) Remedy

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (13.43%) MS Exchange
2 14 (10.45%) Blackberry Enterprise Server
3 6 (4.48%) IBM Notes
4 5 (3.73%) Lync
5 3 (2.24%) Exchange Server 2010
5 3 (2.24%) WorkSite
6 2 (1.49%) Exchange Server 2003
6 2 (1.49%) SharePoint
7 1 (0.75%) IIS
Applications
1 61 (45.52%) MS Office
2 21 (15.67%) MS Excel
3 6 (4.48%) MS PowerPoint
4 3 (2.24%) MS Visio
Business Applications
1 6 (4.48%) assyst
2 5 (3.73%) Remedy ITSM
Cloud Services
1 11 (8.21%) Google Apps
Communications & Networking
1 12 (8.96%) VPN
2 10 (7.46%) Wireless
3 8 (5.97%) Wi-Fi
4 6 (4.48%) Internet
5 5 (3.73%) LAN
6 4 (2.99%) VoIP
6 4 (2.99%) IP Telephony
7 3 (2.24%) Cisco IPT
8 2 (1.49%) VLAN
8 2 (1.49%) DNS
8 2 (1.49%) HTTP
9 1 (0.75%) SAN
9 1 (0.75%) TCP/IP
9 1 (0.75%) WAN
9 1 (0.75%) DHCP
Database & Business Intelligence
1 1 (0.75%) EDMS
1 1 (0.75%) MS Access
1 1 (0.75%) Data Mining
General
1 36 (26.87%) Finance
2 25 (18.66%) Banking
3 17 (12.69%) Legal
4 14 (10.45%) Investment Banking
5 12 (8.96%) Law
6 7 (5.22%) Financial Institution
7 6 (4.48%) Front Office
8 5 (3.73%) Back Office
8 5 (3.73%) French Language
9 3 (2.24%) Telecoms
10 2 (1.49%) Games
10 2 (1.49%) Billing
11 1 (0.75%) Retail
11 1 (0.75%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.49%) SOAP
Miscellaneous
1 32 (23.88%) Blackberry
2 7 (5.22%) Handset
3 6 (4.48%) Hedge funds
4 5 (3.73%) Smartphone
4 5 (3.73%) Management Information System
4 5 (3.73%) iPhone
5 4 (2.99%) Video Conferencing
5 4 (2.99%) SWIFT
5 4 (2.99%) iPad
5 4 (2.99%) Analytical Skills
5 4 (2.99%) Mainframe
6 2 (1.49%) Fat Client
6 2 (1.49%) NHS
6 2 (1.49%) Thin Client
7 1 (0.75%) PDA
7 1 (0.75%) Client/Server
7 1 (0.75%) User Experience
7 1 (0.75%) Mobile App
7 1 (0.75%) Statistics
7 1 (0.75%) Mathematics
Operating Systems
1 84 (62.69%) Windows
2 36 (26.87%) Windows 7
3 33 (24.63%) Windows XP
4 10 (7.46%) Android
5 9 (6.72%) Windows Server 2008
5 9 (6.72%) Apple iOS
6 8 (5.97%) Mac OS
7 7 (5.22%) Windows Server 2003
8 4 (2.99%) UNIX
8 4 (2.99%) Windows Mobile
9 2 (1.49%) Windows Server 2012
10 1 (0.75%) Windows 8
Processes & Methodologies
1 58 (43.28%) ITIL
2 31 (23.13%) Service Management
3 19 (14.18%) Incident Management
4 17 (12.69%) ITSM
5 10 (7.46%) Service Delivery
6 9 (6.72%) Business Analysis
6 9 (6.72%) Problem Management
7 8 (5.97%) Project Management
8 7 (5.22%) Change Management
8 7 (5.22%) Release Management
8 7 (5.22%) Software Deployment
9 6 (4.48%) Stakeholder Management
9 6 (4.48%) Document Management
10 5 (3.73%) Asset Management
10 5 (3.73%) ITIL V3
11 4 (2.99%) Cash Management
11 4 (2.99%) Business Continuity
12 3 (2.24%) Workflow
12 3 (2.24%) BPR
12 3 (2.24%) PRINCE2
Programming Languages
1 1 (0.75%) SQL
Qualifications
1 9 (6.72%) MOS
2 6 (4.48%) A+ Certification
3 5 (3.73%) Degree
4 4 (2.99%) ITIL Certification
4 4 (2.99%) Microsoft Certification
5 3 (2.24%) ITIL Foundation Certificate
6 2 (1.49%) MCSE
6 2 (1.49%) MCSA
7 1 (0.75%) MCP
7 1 (0.75%) Security Cleared
Quality Assurance & Compliance
1 12 (8.96%) SLA
2 4 (2.99%) Dodd-Frank
2 4 (2.99%) Sarbanes-Oxley
System Software
1 58 (43.28%) Active Directory
2 4 (2.99%) VMware Infrastructure
3 2 (1.49%) XenApp
4 1 (0.75%) Terminal Server
4 1 (0.75%) Terminal Services
4 1 (0.75%) Hyper-V
Systems Management
1 8 (5.97%) SCCM
2 2 (1.49%) HP SiteScope
3 1 (0.75%) DameWare
3 1 (0.75%) Tivoli
3 1 (0.75%) Tivoli Storage Manager
3 1 (0.75%) Systems Management Server (SMS)
3 1 (0.75%) XenMobile
3 1 (0.75%) SCOM
Vendors
1 59 (44.03%) Microsoft
2 23 (17.16%) Citrix
3 11 (8.21%) Google
4 9 (6.72%) Remedy
5 8 (5.97%) VMware
6 6 (4.48%) Cisco
6 6 (4.48%) Lotus
6 6 (4.48%) Altiris
7 4 (2.99%) HP
8 3 (2.24%) MobileIron
9 2 (1.49%) Dell
9 2 (1.49%) Red Hat
9 2 (1.49%) BMC
9 2 (1.49%) Open Text
9 2 (1.49%) FrontRange
10 1 (0.75%) Wyse
10 1 (0.75%) AppSense
10 1 (0.75%) IBM
10 1 (0.75%) Interwoven
10 1 (0.75%) Apple
City, London
Randstad Technologies
Rate: £22 - £25 per hour
Posted: 12 hours ago
City, London
Thebes IT
Posted: 3 days ago
City of London
Quantica Technology - London
Rate: £170 - £200 per day
Posted: 10 days ago
City of London
Interquest - IQ ESM
Rate: £120 per day
Posted: 18 days ago