The statistics below represent IT contracts advertised across the City of London region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Analyst
London / City of London
Rank 132 118 132
Rank change year-on-year
-14 +14
Contract jobs requiring a Service Analyst 21 31 62
As % of all contract IT jobs located in the City of London 0.73% 1.01% 1.22%
As % of the Job Titles category 0.76% 1.05% 1.28%
Number of daily rates quoted 18 23 36
Median daily rate £175 £180 £273
Median daily rate % change year-on-year
-2.77% -33.94%
90% offered a daily rate of more than £125 £117 £161
10% offered a daily rate of more than £405 £650 £431
UK excluding London median daily rate £165 £260 £175
% change year-on-year
-36.53% +48.57%
Number of hourly rates quoted 0 5 12
Median hourly rate - £13.00 £15.00
Median hourly rate % change year-on-year
- -13.33%
UK excluding London median hourly rate £12.00 £13.50 £12.50
% change year-on-year
-11.11% +8.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
2761 2952 4853
As % of all contract IT jobs located in the City of London 95.40% 95.88% 95.31%
Number of daily rates quoted 2200 2306 3748
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £323 £300 £275
10% offered a daily rate of more than £650 £625 £613
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 23 49 81
Median hourly rate £21.50 £22.50 £17.87
Median hourly rate % change year-on-year
-4.44% +25.94%
90% offered a hourly rate of more than £14.00 £13.00 £11.75
10% offered a hourly rate of more than £55.00 £53.00 £22.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the City of London region.

Service Analyst Daily Rate Trend in the City of London

Service Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the City of London region over the 3 months to 22 January 2017.

Service Analyst Daily Rate Histogram in the City of London

Service Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the City of London region.

Service Analyst Hourly Rate Trend in the City of London

Service Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 22 January 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Service Analyst in the job title.

1 26 (52.00%) MS Office
2 22 (44.00%) Windows
3 20 (40.00%) ITIL
4 16 (32.00%) Active Directory
4 16 (32.00%) Finance
5 15 (30.00%) Windows 7
6 14 (28.00%) Microsoft
6 14 (28.00%) Citrix
7 9 (18.00%) Law
8 8 (16.00%) Service Management
8 8 (16.00%) MOS
8 8 (16.00%) Degree
8 8 (16.00%) Windows Server
9 7 (14.00%) Banking
9 7 (14.00%) ITSM
9 7 (14.00%) Blackberry
10 6 (12.00%) MS Excel
10 6 (12.00%) iPhone
11 5 (10.00%) Office 365
11 5 (10.00%) Service Delivery
11 5 (10.00%) MS Exchange
12 4 (8.00%) Windows Server 2003
12 4 (8.00%) Change Management
12 4 (8.00%) Legal
12 4 (8.00%) Stakeholder Management
12 4 (8.00%) Business Analysis
12 4 (8.00%) Agile Software Development
12 4 (8.00%) Windows Server 2008
12 4 (8.00%) Release Management
13 3 (6.00%) Service Design

Service Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.00%) MS Exchange
2 3 (6.00%) SharePoint
3 2 (4.00%) IBM Notes
3 2 (4.00%) SharePoint 2013
4 1 (2.00%) Apache Pig
4 1 (2.00%) Apache Spark
4 1 (2.00%) Blackberry Enterprise Server
4 1 (2.00%) IIS
4 1 (2.00%) SAS
Applications
1 26 (52.00%) MS Office
2 6 (12.00%) MS Excel
3 3 (6.00%) MS PowerPoint
4 2 (4.00%) Acrobat
5 1 (2.00%) MS Project
5 1 (2.00%) MS Visio
5 1 (2.00%) SPSS
Business Applications
1 1 (2.00%) SAP Oil and Gas
Cloud Services
1 5 (10.00%) Office 365
Communications & Networking
1 2 (4.00%) DHCP
1 2 (4.00%) DNS
1 2 (4.00%) LAN
1 2 (4.00%) TCP/IP
1 2 (4.00%) VPN
1 2 (4.00%) WAN
2 1 (2.00%) HTTPS
2 1 (2.00%) IP Telephony
2 1 (2.00%) VoIP
Database & Business Intelligence
1 2 (4.00%) Data Warehouse
1 2 (4.00%) Hadoop
2 1 (2.00%) Apache Hive
2 1 (2.00%) Big Data
2 1 (2.00%) BusinessObjects
2 1 (2.00%) Impala
2 1 (2.00%) SAS Visual Analytics
2 1 (2.00%) SQL Server
Development Applications
1 1 (2.00%) Jenkins
1 1 (2.00%) JUnit
1 1 (2.00%) NUnit
1 1 (2.00%) Selenium
1 1 (2.00%) TestNG
General
1 16 (32.00%) Finance
2 9 (18.00%) Law
3 7 (14.00%) Banking
4 4 (8.00%) Legal
5 2 (4.00%) Retail
6 1 (2.00%) Electronics
6 1 (2.00%) Investment Banking
6 1 (2.00%) Manufacturing
6 1 (2.00%) Marketing
6 1 (2.00%) Telecoms
Miscellaneous
1 7 (14.00%) Blackberry
2 6 (12.00%) iPhone
3 3 (6.00%) Enterprise Software
4 2 (4.00%) Analytical Skills
4 2 (4.00%) Data Structures
4 2 (4.00%) Fintech
4 2 (4.00%) NHS
4 2 (4.00%) Statistics
4 2 (4.00%) User Experience
5 1 (2.00%) Computer Science
5 1 (2.00%) Credit Risk
5 1 (2.00%) Economics
5 1 (2.00%) Management Information System
5 1 (2.00%) Reference Data
5 1 (2.00%) SWIFT
Operating Systems
1 22 (44.00%) Windows
2 15 (30.00%) Windows 7
3 8 (16.00%) Windows Server
4 4 (8.00%) Windows Server 2003
4 4 (8.00%) Windows Server 2008
5 1 (2.00%) Unix
5 1 (2.00%) Windows 10
5 1 (2.00%) Windows 2000
5 1 (2.00%) Windows Vista
Processes & Methodologies
1 20 (40.00%) ITIL
2 8 (16.00%) Service Management
3 7 (14.00%) ITSM
4 5 (10.00%) Service Delivery
5 4 (8.00%) Agile Software Development
5 4 (8.00%) Business Analysis
5 4 (8.00%) Change Management
5 4 (8.00%) Release Management
5 4 (8.00%) Stakeholder Management
6 3 (6.00%) Configuration Management
6 3 (6.00%) Document Management
6 3 (6.00%) ITIL V3
6 3 (6.00%) Service Design
7 2 (4.00%) Continuous Improvement
7 2 (4.00%) Data Modelling
7 2 (4.00%) ETL
7 2 (4.00%) Migration
7 2 (4.00%) UML
8 1 (2.00%) Business Intelligence
8 1 (2.00%) Six Sigma
Programming Languages
1 1 (2.00%) C#
1 1 (2.00%) C++
1 1 (2.00%) Java
1 1 (2.00%) R
1 1 (2.00%) SQL
1 1 (2.00%) VB
Qualifications
1 8 (16.00%) Degree
1 8 (16.00%) MOS
2 2 (4.00%) ITIL Certification
3 1 (2.00%) CCNA
3 1 (2.00%) CCNP
3 1 (2.00%) Cisco Certification
3 1 (2.00%) ISEB
3 1 (2.00%) Microsoft Certification
3 1 (2.00%) PRINCE2 Certification
3 1 (2.00%) Security Cleared
Quality Assurance & Compliance
1 2 (4.00%) SLA
2 1 (2.00%) Data Quality
2 1 (2.00%) MiFID
2 1 (2.00%) QA
2 1 (2.00%) Sarbanes-Oxley
2 1 (2.00%) Solvency II
System Software
1 16 (32.00%) Active Directory
2 1 (2.00%) Firmware
2 1 (2.00%) Virtual Servers
2 1 (2.00%) VMware ESX
2 1 (2.00%) VMware ESXi
Systems Management
1 2 (4.00%) SCCM
2 1 (2.00%) Tivoli
Vendors
1 14 (28.00%) Citrix
1 14 (28.00%) Microsoft
2 3 (6.00%) ServiceNow
3 2 (4.00%) Adobe
3 2 (4.00%) Altiris
3 2 (4.00%) Bloomberg
3 2 (4.00%) Cisco
3 2 (4.00%) HP
3 2 (4.00%) LANDesk
3 2 (4.00%) Lotus
3 2 (4.00%) MobileIron
3 2 (4.00%) Reuters
3 2 (4.00%) SAP
4 1 (2.00%) Cloudera
4 1 (2.00%) Cognos
4 1 (2.00%) Informatica
4 1 (2.00%) Oracle
4 1 (2.00%) Remedy
4 1 (2.00%) Teradata
4 1 (2.00%) VMware
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