The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 136 141 130
Rank change year-on-year
+5 -11
Contract jobs requiring a Service Analyst 50 61 65
As % of all contract IT jobs located in the City of London 1.01% 1.02% 1.13%
As % of the Job Titles category 1.08% 1.09% 1.21%
Number of daily rates quoted 28 35 43
Average daily rate
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£186 £203 £275
Average daily rate % change year-on-year
-8.02% -26.36%
90% offered a daily rate of more than £154 £156 £170
10% offered a daily rate of more than £429 £386 £400
UK excluding London average daily rate £131 £110 £130
% change year-on-year
+19.09% -15.38%
Number of hourly rates quoted 13 9 11
Average hourly rate £16.50 £16.00 £16.05
Average hourly rate % change year-on-year
+3.12% -0.31%
90% offered a hourly rate of more than £10.70 £11.65 £11.00
10% offered a hourly rate of more than £22.80 £23.60 £22.00
UK excluding London average hourly rate £12.50 £12.95 £12.00
% change year-on-year
-3.47% +7.91%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4624 5603 5353
As % of all contract IT jobs located in the City of London 93.26% 93.70% 93.08%
Number of daily rates quoted 3536 4053 4000
Average daily rate £450 £450 £438
Average daily rate % change year-on-year
- +2.85%
90% offered a daily rate of more than £285 £280 £285
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 78 92 132
Average hourly rate £17.81 £20.00 £19.00
Average hourly rate % change year-on-year
-10.96% +5.26%
90% offered a hourly rate of more than £12.50 £13.35 £13.00
10% offered a hourly rate of more than £27.01 £30.83 £50.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the City of London region.

Service Analyst Daily Rate Trend in the City of London

Service Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the City of London region over the 3 months to 28 January 2015.

Service Analyst Daily Rate Histogram in the City of London

Service Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the City of London region.

Service Analyst Hourly Rate Trend in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 January 2015, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 77 (64.17%) Windows
2 58 (48.33%) MS Office
3 56 (46.67%) Microsoft
4 51 (42.50%) Active Directory
5 48 (40.00%) ITIL
6 31 (25.83%) Blackberry
7 30 (25.00%) Windows 7
8 29 (24.17%) Windows XP
9 26 (21.67%) Finance
10 25 (20.83%) Service Management
11 22 (18.33%) Incident Management
12 20 (16.67%) Banking
13 19 (15.83%) MS Excel
14 18 (15.00%) Citrix
15 17 (14.17%) VPN
16 16 (13.33%) MS Exchange
17 15 (12.50%) Blackberry Enterprise Server
18 14 (11.67%) Wireless
19 13 (10.83%) Investment Banking
20 12 (10.00%) ITSM
21 11 (9.17%) Law
21 11 (9.17%) Legal
21 11 (9.17%) Google
21 11 (9.17%) SLA
21 11 (9.17%) Google Apps
22 10 (8.33%) Android
22 10 (8.33%) Remedy
23 9 (7.50%) Internet
23 9 (7.50%) MOS
23 9 (7.50%) Financial Institution

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 January 2015, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (13.33%) MS Exchange
2 15 (12.50%) Blackberry Enterprise Server
3 7 (5.83%) Lync
4 3 (2.50%) SharePoint
4 3 (2.50%) WorkSite
4 3 (2.50%) Exchange Server 2010
5 2 (1.67%) IBM Notes
6 1 (0.83%) IIS
6 1 (0.83%) Exchange Server 2003
Applications
1 58 (48.33%) MS Office
2 19 (15.83%) MS Excel
3 3 (2.50%) MS PowerPoint
4 1 (0.83%) MS Visio
Business Applications
1 8 (6.67%) assyst
2 4 (3.33%) Remedy ITSM
Cloud Services
1 11 (9.17%) Google Apps
Communications & Networking
1 17 (14.17%) VPN
2 14 (11.67%) Wireless
3 9 (7.50%) Internet
4 8 (6.67%) Wi-Fi
5 7 (5.83%) LAN
6 5 (4.17%) IP Telephony
7 4 (3.33%) Cisco IPT
8 3 (2.50%) VoIP
9 2 (1.67%) VLAN
9 2 (1.67%) HTTP
9 2 (1.67%) DNS
10 1 (0.83%) SAN
10 1 (0.83%) TCP/IP
10 1 (0.83%) WAN
10 1 (0.83%) DHCP
Database & Business Intelligence
1 1 (0.83%) MS Access
General
1 26 (21.67%) Finance
2 20 (16.67%) Banking
3 13 (10.83%) Investment Banking
4 11 (9.17%) Law
4 11 (9.17%) Legal
5 9 (7.50%) Financial Institution
6 3 (2.50%) Front Office
7 2 (1.67%) Games
7 2 (1.67%) Retail
7 2 (1.67%) Back Office
7 2 (1.67%) French Language
8 1 (0.83%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.67%) SOAP
Miscellaneous
1 31 (25.83%) Blackberry
2 8 (6.67%) Hedge funds
2 8 (6.67%) Handset
3 6 (5.00%) Video Conferencing
3 6 (5.00%) Smartphone
4 5 (4.17%) Management Information System
5 4 (3.33%) iPhone
5 4 (3.33%) NHS
6 3 (2.50%) Mainframe
6 3 (2.50%) SWIFT
6 3 (2.50%) iPad
7 2 (1.67%) Analytical Skills
7 2 (1.67%) Fat Client
7 2 (1.67%) Thin Client
8 1 (0.83%) Client/Server
8 1 (0.83%) Statistics
8 1 (0.83%) Mathematics
8 1 (0.83%) PDA
8 1 (0.83%) Credit Risk
8 1 (0.83%) VLE
Operating Systems
1 77 (64.17%) Windows
2 30 (25.00%) Windows 7
3 29 (24.17%) Windows XP
4 10 (8.33%) Android
5 9 (7.50%) Apple iOS
6 8 (6.67%) Windows Server 2008
6 8 (6.67%) Mac OS
7 6 (5.00%) Windows Server 2003
8 4 (3.33%) Windows Mobile
9 3 (2.50%) UNIX
10 2 (1.67%) Windows Server 2012
Processes & Methodologies
1 48 (40.00%) ITIL
2 25 (20.83%) Service Management
3 22 (18.33%) Incident Management
4 12 (10.00%) ITSM
5 9 (7.50%) Software Deployment
6 6 (5.00%) Release Management
6 6 (5.00%) Service Delivery
6 6 (5.00%) Change Management
7 5 (4.17%) Project Management
7 5 (4.17%) Problem Management
7 5 (4.17%) Asset Management
8 4 (3.33%) Stakeholder Management
8 4 (3.33%) Document Management
9 3 (2.50%) PRINCE2
9 3 (2.50%) Business Analysis
9 3 (2.50%) Business Continuity
9 3 (2.50%) ITIL V3
9 3 (2.50%) Cash Management
9 3 (2.50%) Business Continuity Management
10 2 (1.67%) Service Desk Management
Programming Languages
1 1 (0.83%) SQL
Qualifications
1 9 (7.50%) MOS
2 7 (5.83%) A+ Certification
3 4 (3.33%) Degree
3 4 (3.33%) Microsoft Certification
4 3 (2.50%) ITIL Certification
5 2 (1.67%) ITIL Foundation Certificate
5 2 (1.67%) Security Cleared
5 2 (1.67%) MCSE
5 2 (1.67%) MCSA
6 1 (0.83%) MCP
Quality Assurance & Compliance
1 11 (9.17%) SLA
2 6 (5.00%) Dodd-Frank
2 6 (5.00%) Sarbanes-Oxley
System Software
1 51 (42.50%) Active Directory
2 4 (3.33%) VMware Infrastructure
3 1 (0.83%) Terminal Server
3 1 (0.83%) Terminal Services
3 1 (0.83%) Hyper-V
3 1 (0.83%) XenApp
Systems Management
1 5 (4.17%) SCCM
2 2 (1.67%) HP SiteScope
3 1 (0.83%) Tivoli
3 1 (0.83%) Tivoli Storage Manager
3 1 (0.83%) Systems Management Server (SMS)
3 1 (0.83%) DameWare
3 1 (0.83%) SCOM
3 1 (0.83%) XenMobile
Vendors
1 56 (46.67%) Microsoft
2 18 (15.00%) Citrix
3 11 (9.17%) Google
4 10 (8.33%) Remedy
5 8 (6.67%) Altiris
5 8 (6.67%) Cisco
6 7 (5.83%) VMware
7 2 (1.67%) MobileIron
7 2 (1.67%) Open Text
7 2 (1.67%) HP
7 2 (1.67%) BMC
7 2 (1.67%) Lotus
7 2 (1.67%) Red Hat
8 1 (0.83%) Interwoven
8 1 (0.83%) McAfee
8 1 (0.83%) Dell
8 1 (0.83%) IBM
8 1 (0.83%) LANDesk
8 1 (0.83%) FrontRange
8 1 (0.83%) AppSense
City of London
Computer Futures
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Rate: £150.00 - £160.00 per day
Posted: Yesterday
City, London
Randstad Technologies
Rate: £22 - £25 per hour
Posted: 2 days ago
City, London
Harvey Nash plc
Rate: £150 - £190 per day
Posted: 2 days ago
City, London
Harvey Nash plc
Rate: £130 - £150 per day
Posted: 5 days ago
City, London
LA International
Rate: £17 - £18 per hour
Posted: 6 days ago
City, London
Harvey Nash plc
Rate: £180 - £190 per day
Posted: 6 days ago