The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 139 134 141
Rank change year-on-year
-5 +7
Contract jobs requiring a Service Analyst 47 67 52
As % of all contract IT jobs located in the City of London 0.92% 1.15% 0.90%
As % of the Job Titles category 0.99% 1.23% 0.96%
Number of daily rates quoted 27 35 30
Average daily rate
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£185 £192 £225
Average daily rate % change year-on-year
-3.64% -14.66%
90% offered a daily rate of more than £146 £134 £170
10% offered a daily rate of more than £475 £336 £403
UK excluding London average daily rate £135 £110 £120
% change year-on-year
+22.72% -8.33%
Number of hourly rates quoted 12 11 9
Average hourly rate £18.50 £13.50 £16.50
Average hourly rate % change year-on-year
+37.03% -18.18%
90% offered a hourly rate of more than £10.55 £11.88 £13.00
10% offered a hourly rate of more than £23.50 £23.50 £20.80
UK excluding London average hourly rate £12.40 £13.00 £12.00
% change year-on-year
-4.61% +8.33%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4731 5443 5406
As % of all contract IT jobs located in the City of London 92.80% 93.22% 93.17%
Number of daily rates quoted 3616 3824 4008
Average daily rate £450 £450 £450
90% offered a daily rate of more than £290 £275 £280
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 68 87 130
Average hourly rate £17.98 £20.00 £19.00
Average hourly rate % change year-on-year
-10.10% +5.26%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £28.00 £33.34 £72.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the City of London region.

Service Analyst Daily Rate Trend in the City of London

Service Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the City of London region over the 3 months to 4 March 2015.

Service Analyst Daily Rate Histogram in the City of London

Service Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the City of London region.

Service Analyst Hourly Rate Trend in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 4 March 2015, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 76 (62.81%) Windows
2 57 (47.11%) MS Office
3 54 (44.63%) Microsoft
4 52 (42.98%) ITIL
5 49 (40.50%) Active Directory
6 35 (28.93%) Blackberry
7 30 (24.79%) Windows 7
8 29 (23.97%) Windows XP
9 25 (20.66%) Finance
9 25 (20.66%) Incident Management
10 23 (19.01%) VPN
11 22 (18.18%) Citrix
12 21 (17.36%) Service Management
13 19 (15.70%) MS Excel
14 18 (14.88%) Wireless
15 17 (14.05%) Banking
15 17 (14.05%) MS Exchange
16 16 (13.22%) Blackberry Enterprise Server
17 12 (9.92%) Remedy
17 12 (9.92%) SLA
17 12 (9.92%) Investment Banking
18 11 (9.09%) Cisco
18 11 (9.09%) LAN
18 11 (9.09%) Internet
19 10 (8.26%) A+ Certification
19 10 (8.26%) Google
19 10 (8.26%) Law
19 10 (8.26%) Financial Institution
19 10 (8.26%) Lync
19 10 (8.26%) Google Apps

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 4 March 2015, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.05%) MS Exchange
2 16 (13.22%) Blackberry Enterprise Server
3 10 (8.26%) Lync
4 4 (3.31%) Exchange Server 2010
4 4 (3.31%) SharePoint
5 2 (1.65%) WorkSite
6 1 (0.83%) IIS
6 1 (0.83%) IBM Notes
6 1 (0.83%) Exchange Server 2003
6 1 (0.83%) Exchange Server 2007
Applications
1 57 (47.11%) MS Office
2 19 (15.70%) MS Excel
3 2 (1.65%) MS PowerPoint
Business Applications
1 9 (7.44%) assyst
2 3 (2.48%) Remedy ITSM
Cloud Services
1 10 (8.26%) Google Apps
Communications & Networking
1 23 (19.01%) VPN
2 18 (14.88%) Wireless
3 11 (9.09%) LAN
3 11 (9.09%) Internet
4 8 (6.61%) IP Telephony
5 7 (5.79%) Cisco IPT
5 7 (5.79%) Wi-Fi
6 2 (1.65%) VLAN
6 2 (1.65%) VoIP
6 2 (1.65%) HTTP
6 2 (1.65%) TCP/IP
7 1 (0.83%) DNS
7 1 (0.83%) WAN
Database & Business Intelligence
1 2 (1.65%) Data Mining
2 1 (0.83%) MS Access
General
1 25 (20.66%) Finance
2 17 (14.05%) Banking
3 12 (9.92%) Investment Banking
4 10 (8.26%) Law
4 10 (8.26%) Financial Institution
5 7 (5.79%) Legal
6 2 (1.65%) Retail
6 2 (1.65%) Telecoms
7 1 (0.83%) Games
7 1 (0.83%) Front Office
7 1 (0.83%) French Language
Libraries, Frameworks & Software Standards
1 2 (1.65%) SOAP
Miscellaneous
1 35 (28.93%) Blackberry
2 9 (7.44%) Hedge funds
2 9 (7.44%) Video Conferencing
2 9 (7.44%) Handset
3 5 (4.13%) NHS
3 5 (4.13%) Smartphone
3 5 (4.13%) iPhone
4 4 (3.31%) Management Information System
5 2 (1.65%) Fat Client
5 2 (1.65%) iPad
5 2 (1.65%) Thin Client
6 1 (0.83%) Client/Server
6 1 (0.83%) Mainframe
6 1 (0.83%) VLE
6 1 (0.83%) CMDB
6 1 (0.83%) PDA
6 1 (0.83%) SWIFT
6 1 (0.83%) Mobile App
6 1 (0.83%) Analytical Skills
Operating Systems
1 76 (62.81%) Windows
2 30 (24.79%) Windows 7
3 29 (23.97%) Windows XP
4 9 (7.44%) Android
5 8 (6.61%) Windows Server 2008
5 8 (6.61%) Apple iOS
6 7 (5.79%) Mac OS
7 5 (4.13%) Windows Server 2003
8 4 (3.31%) Windows Mobile
9 1 (0.83%) UNIX
9 1 (0.83%) Windows Server 2012
Processes & Methodologies
1 52 (42.98%) ITIL
2 25 (20.66%) Incident Management
3 21 (17.36%) Service Management
4 10 (8.26%) Software Deployment
5 9 (7.44%) ITSM
6 6 (4.96%) Change Management
6 6 (4.96%) Asset Management
6 6 (4.96%) Document Management
7 5 (4.13%) Problem Management
7 5 (4.13%) Service Delivery
7 5 (4.13%) Release Management
8 3 (2.48%) Project Management
8 3 (2.48%) Risk Management
8 3 (2.48%) Business Continuity
8 3 (2.48%) Business Analysis
8 3 (2.48%) ITIL V3
8 3 (2.48%) Business Continuity Management
9 2 (1.65%) Capacity Planning
9 2 (1.65%) Business Process Improvement
9 2 (1.65%) Change Control
Programming Languages
1 1 (0.83%) SQL
Qualifications
1 10 (8.26%) A+ Certification
2 7 (5.79%) MOS
3 6 (4.96%) Microsoft Certification
4 4 (3.31%) ITIL Certification
4 4 (3.31%) MCSE
4 4 (3.31%) MCSA
5 2 (1.65%) MCP
6 1 (0.83%) MCTS
6 1 (0.83%) VCP4
6 1 (0.83%) Security Cleared
6 1 (0.83%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (9.92%) SLA
2 9 (7.44%) Dodd-Frank
2 9 (7.44%) Sarbanes-Oxley
System Software
1 49 (40.50%) Active Directory
2 3 (2.48%) VMware Infrastructure
3 1 (0.83%) Terminal Server
3 1 (0.83%) Terminal Services
3 1 (0.83%) Hyper-V
Systems Management
1 5 (4.13%) SCCM
2 2 (1.65%) HP SiteScope
3 1 (0.83%) Tivoli
3 1 (0.83%) Tivoli Storage Manager
3 1 (0.83%) Systems Management Server (SMS)
3 1 (0.83%) DameWare
3 1 (0.83%) SCOM
3 1 (0.83%) Symantec Enterprise Vault
3 1 (0.83%) XenMobile
Vendors
1 54 (44.63%) Microsoft
2 22 (18.18%) Citrix
3 12 (9.92%) Remedy
4 11 (9.09%) Cisco
5 10 (8.26%) Google
6 9 (7.44%) Altiris
7 5 (4.13%) VMware
8 2 (1.65%) ServiceNow
8 2 (1.65%) Verint
8 2 (1.65%) IPFX
8 2 (1.65%) Open Text
8 2 (1.65%) Red Hat
8 2 (1.65%) HP
9 1 (0.83%) Dell
9 1 (0.83%) IBM
9 1 (0.83%) McAfee
9 1 (0.83%) Symantec
9 1 (0.83%) Interwoven
9 1 (0.83%) BMC
9 1 (0.83%) Lotus
City, London
Certes Computing Ltd
Posted: 17 hours ago
City, London
Connectus
Rate: £175 per day
Posted: 2 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £120 - £160 per day
Posted: 19 days ago
City, London
QA Limited
Rate: £211.50 per week
Posted: 21 days ago