The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 119 156 167
Rank change year-on-year
+37 +11
Contract jobs requiring a Service Analyst 95 41 58
As % of all contract IT jobs located in the City of London 1.47% 0.66% 0.72%
As % of the Job Titles category 1.59% 0.71% 0.78%
Number of daily rates quoted 57 13 19
Average daily rate £190 £190 £165
Average daily rate % change year-on-year
- +15.15%
90% offered a daily rate of more than £113 £167 £122
10% offered a daily rate of more than £375 £406 £367
UK excluding London average daily rate £120 £120 £138
% change year-on-year
- -12.72%
Number of hourly rates quoted 13 10 25
Average hourly rate £13.50 £17.00 £20.00
Average hourly rate % change year-on-year
-20.58% -15.00%
90% offered a hourly rate of more than £11.60 £13.92 £11.90
10% offered a hourly rate of more than £20.40 £36.60 £22.50
UK excluding London average hourly rate £13.50 £12.00 £13.00
% change year-on-year
+12.50% -7.69%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5961 5787 7412
As % of all contract IT jobs located in the City of London 92.36% 92.86% 91.65%
Number of daily rates quoted 4311 4275 5242
Average daily rate £438 £450 £450
Average daily rate % change year-on-year
-2.77% -
90% offered a daily rate of more than £273 £280 £280
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 88 120 171
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £11.50 £12.50
10% offered a hourly rate of more than £38.80 £135.00 £40.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Service Analyst
London

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the City of London region.

Service Analyst Daily Rate Trend in the City of London

Service Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the City of London region over the 3 months to 18 April 2014.

Service Analyst Daily Rate Histogram in the City of London

Service Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the City of London region.

Service Analyst Hourly Rate Trend in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 93 (59.62%) Windows
2 89 (57.05%) ITIL
3 57 (36.54%) Active Directory
4 56 (35.90%) Windows XP
5 53 (33.97%) MS Office
6 48 (30.77%) Blackberry
7 44 (28.21%) Service Management
8 41 (26.28%) Finance
9 39 (25.00%) Citrix
10 36 (23.08%) Blackberry Enterprise Server
10 36 (23.08%) Windows 7
11 35 (22.44%) Legal
12 33 (21.15%) Microsoft
13 27 (17.31%) MS Excel
14 20 (12.82%) Service Delivery
15 19 (12.18%) Management Information System
16 18 (11.54%) Handset
16 18 (11.54%) VMware
17 17 (10.90%) MS Exchange
17 17 (10.90%) Security Cleared
18 16 (10.26%) VMware Infrastructure
18 16 (10.26%) ITIL Certification
19 15 (9.62%) SLA
20 14 (8.97%) Problem Management
20 14 (8.97%) ITIL V3
21 13 (8.33%) Exchange Server 2010
21 13 (8.33%) Banking
21 13 (8.33%) Law
21 13 (8.33%) PRINCE2
22 11 (7.05%) Project Management

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (23.08%) Blackberry Enterprise Server
2 17 (10.90%) MS Exchange
3 13 (8.33%) Exchange Server 2010
4 10 (6.41%) IBM Notes
5 2 (1.28%) WorkSite
6 1 (0.64%) SharePoint
6 1 (0.64%) Documentum
6 1 (0.64%) Exchange Server 2003
Applications
1 53 (33.97%) MS Office
2 27 (17.31%) MS Excel
3 5 (3.21%) MS PowerPoint
4 2 (1.28%) MS Visio
Business Applications
1 3 (1.92%) Remedy ITSM
1 3 (1.92%) Cerner Millennium
Communications & Networking
1 11 (7.05%) IP Telephony
2 5 (3.21%) Internet
2 5 (3.21%) DNS
2 5 (3.21%) LAN
2 5 (3.21%) WAN
3 3 (1.92%) Broadband
3 3 (1.92%) TCP/IP
3 3 (1.92%) Network Security
4 2 (1.28%) Wireless
4 2 (1.28%) DHCP
4 2 (1.28%) VoIP
5 1 (0.64%) ADSL
5 1 (0.64%) VPN
Database & Business Intelligence
1 2 (1.28%) BusinessObjects XI
1 2 (1.28%) CorVu
General
1 41 (26.28%) Finance
2 35 (22.44%) Legal
3 13 (8.33%) Banking
3 13 (8.33%) Law
4 6 (3.85%) Investment Banking
5 4 (2.56%) French Language
6 2 (1.28%) Back Office
7 1 (0.64%) Spanish Language
7 1 (0.64%) Telecoms
7 1 (0.64%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.64%) COM
Miscellaneous
1 48 (30.77%) Blackberry
2 19 (12.18%) Management Information System
3 18 (11.54%) Handset
4 8 (5.13%) iPhone
5 6 (3.85%) NHS
6 2 (1.28%) Mobile Computing
6 2 (1.28%) Statistics
6 2 (1.28%) Mathematics
7 1 (0.64%) Thin Client
7 1 (0.64%) CMDB
7 1 (0.64%) Data Protection Act
7 1 (0.64%) iPad
7 1 (0.64%) Fat Client
Operating Systems
1 93 (59.62%) Windows
2 56 (35.90%) Windows XP
3 36 (23.08%) Windows 7
4 10 (6.41%) Android
5 9 (5.77%) Windows Server 2008
5 9 (5.77%) Windows Mobile
6 7 (4.49%) Windows Server 2003
7 3 (1.92%) Windows Vista
8 2 (1.28%) Apple iOS
8 2 (1.28%) Linux
8 2 (1.28%) Mac OS X
9 1 (0.64%) UNIX
9 1 (0.64%) Windows 8
9 1 (0.64%) Windows Server 2012
Processes & Methodologies
1 89 (57.05%) ITIL
2 44 (28.21%) Service Management
3 20 (12.82%) Service Delivery
4 14 (8.97%) Problem Management
4 14 (8.97%) ITIL V3
5 13 (8.33%) PRINCE2
6 11 (7.05%) Project Management
6 11 (7.05%) ITSM
7 10 (6.41%) Disaster Recovery
8 9 (5.77%) Incident Management
9 8 (5.13%) Information Security
9 8 (5.13%) Stakeholder Management
9 8 (5.13%) BCP
10 7 (4.49%) Project Planning
11 5 (3.21%) Asset Management
11 5 (3.21%) Document Management
11 5 (3.21%) Operations Management
11 5 (3.21%) Resource Management
12 3 (1.92%) Performance Management
13 2 (1.28%) Waterfall
Programming Languages
1 4 (2.56%) C
2 1 (0.64%) Ruby
2 1 (0.64%) PowerShell
Qualifications
1 17 (10.90%) Security Cleared
2 16 (10.26%) ITIL Certification
3 9 (5.77%) DV Cleared
4 7 (4.49%) MCP
5 6 (3.85%) Degree
6 5 (3.21%) Microsoft Certification
6 5 (3.21%) SC Cleared
7 4 (2.56%) MCSE
8 3 (1.92%) MOS
8 3 (1.92%) MCDST
9 2 (1.28%) CCA
9 2 (1.28%) Citrix Certification
10 1 (0.64%) MCSA
10 1 (0.64%) MCITP
Quality Assurance & Compliance
1 15 (9.62%) SLA
System Software
1 57 (36.54%) Active Directory
2 16 (10.26%) VMware Infrastructure
3 3 (1.92%) XenApp
3 3 (1.92%) XenDesktop
4 1 (0.64%) VMware Server
Systems Management
1 2 (1.28%) SCCM
1 2 (1.28%) HP Data Protector
1 2 (1.28%) NetBackup
1 2 (1.28%) MIMEsweeper
1 2 (1.28%) ARCserve
Vendors
1 39 (25.00%) Citrix
2 33 (21.15%) Microsoft
3 18 (11.54%) VMware
4 10 (6.41%) Lotus
4 10 (6.41%) Cisco
5 9 (5.77%) HP
6 8 (5.13%) McAfee
7 7 (4.49%) ServiceNow
8 5 (3.21%) Remedy
9 4 (2.56%) Apple
10 3 (1.92%) BMC
10 3 (1.92%) Cerner
10 3 (1.92%) Reuters
10 3 (1.92%) Bloomberg
11 2 (1.28%) Wyse
11 2 (1.28%) Cognos
11 2 (1.28%) CQG
12 1 (0.64%) Interwoven
12 1 (0.64%) Juniper
12 1 (0.64%) Adobe
City, London
Informatiq Consulting
Rate: £200 - £300 per day
Posted: 6 days ago
City, London
Informatiq Consulting
Rate: £200 - £300 per day
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Rate: negotiable
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Rate: £250 - £300 per day
Posted: 6 days ago
City of London
Capita - ITMS
Rate: £300 - £450 per day
Posted: 13 days ago
City of London
Bluefire Consulting
Rate: £12 per hour + Opportunity for permanent employment
Posted: 25 days ago
City of London
Capita - ITMS
Rate: £200 - £300 per day
Posted: 25 days ago