The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Management
Rank 97 108 79
Rank change year-on-year
+11 -29
Contract jobs citing Service Management 65 100 156
As % of all contract IT jobs located in the City of London 1.88% 1.82% 2.49%
As % of the Processes & Methodologies category 2.21% 2.27% 3.12%
Number of daily rates quoted 54 82 103
Median daily rate £450 £475 £400
Median daily rate % change year-on-year
-5.26% +18.75%
90% offered a daily rate of more than £318 £225 £250
10% offered a daily rate of more than £621 £585 £529
UK excluding London median daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 2 1 2
Median hourly rate £68.75 £17.00 £14.00
Median hourly rate % change year-on-year
+304.41% +21.42%
90% offered a hourly rate of more than £23.75 £17.00 £13.20
10% offered a hourly rate of more than £113.75 £17.00 £14.80
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2937 4408 5001
As % of all contract IT jobs located in the City of London 84.93% 80.44% 79.84%
Number of daily rates quoted 2385 3428 3684
Median daily rate £475 £463 £450
Median daily rate % change year-on-year
+2.70% +2.77%
90% offered a daily rate of more than £334 £320 £300
10% offered a daily rate of more than £625 £601 £625
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 26 40 47
Median hourly rate £19.00 £27.37 £22.50
Median hourly rate % change year-on-year
-30.58% +21.64%
90% offered a hourly rate of more than £12.50 £13.50 £12.55
10% offered a hourly rate of more than £34.31 £92.50 £47.50
UK excluding London median hourly rate £36.00 £30.50 £31.00
% change year-on-year
+18.03% -1.61%

Service Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 4 May 2016.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 4 May 2016.

Service Management Hourly Rate Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 4 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Management.

1 69 (57.02%) ITIL
2 59 (48.76%) Finance
3 34 (28.10%) ITSM
4 27 (22.31%) Project Management
5 20 (16.53%) Microsoft
6 19 (15.70%) Banking
7 17 (14.05%) Change Management
7 17 (14.05%) Windows
7 17 (14.05%) SQL
8 16 (13.22%) Incident Management
9 15 (12.40%) SLA
10 14 (11.57%) Configuration Management
10 14 (11.57%) Service Delivery
11 13 (10.74%) Problem Management
11 13 (10.74%) zSecure
12 12 (9.92%) ITIL V3
13 11 (9.09%) Security Cleared
14 10 (8.26%) Agile Software Development
14 10 (8.26%) RACF
15 9 (7.44%) Active Directory
15 9 (7.44%) PRINCE2
15 9 (7.44%) Unix
15 9 (7.44%) ServiceNow
15 9 (7.44%) Analytical Skills
16 8 (6.61%) Windows Server
16 8 (6.61%) Puppet
16 8 (6.61%) SC Cleared
16 8 (6.61%) Management Information System
17 7 (5.79%) ITIL Certification
17 7 (5.79%) SQL Server

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.48%) WebSphere
2 2 (1.65%) SharePoint
2 2 (1.65%) WebSphere Application Server
3 1 (0.83%) CMS
3 1 (0.83%) Exchange Server 2010
3 1 (0.83%) Exchange Server 2013
3 1 (0.83%) IIS
3 1 (0.83%) Lightstreamer
3 1 (0.83%) MS Exchange
3 1 (0.83%) Sitecore CMS
Applications
1 7 (5.79%) MS Excel
2 5 (4.13%) MS Office
2 5 (4.13%) MS PowerPoint
3 3 (2.48%) MS Visio
4 1 (0.83%) MS Project
4 1 (0.83%) Spreadsheet
Business Applications
1 4 (3.31%) Remedy ITSM
2 3 (2.48%) assyst
2 3 (2.48%) Dynamics AX
Cloud Services
1 4 (3.31%) Microsoft Azure
2 3 (2.48%) Cloud Computing
3 1 (0.83%) Amazon AWS
3 1 (0.83%) Office 365
3 1 (0.83%) SaaS
Communications & Networking
1 7 (5.79%) Firewall
2 5 (4.13%) WAN
3 4 (3.31%) DNS
3 4 (3.31%) SAN
4 3 (2.48%) BGP
4 3 (2.48%) Cisco ASA
4 3 (2.48%) Cisco ISE
4 3 (2.48%) IPsec
4 3 (2.48%) ISDN
4 3 (2.48%) MPLS
4 3 (2.48%) OSPF
4 3 (2.48%) PSTN
4 3 (2.48%) RTSP
4 3 (2.48%) VPN
4 3 (2.48%) Wireless
5 2 (1.65%) Internet
5 2 (1.65%) LAN
5 2 (1.65%) LDAP
5 2 (1.65%) SSL
6 1 (0.83%) SNMP
Database & Business Intelligence
1 7 (5.79%) SQL Server
2 5 (4.13%) SQL Server 2012
3 4 (3.31%) SQL Server 2005
3 4 (3.31%) SQL Server 2008
4 3 (2.48%) DB2
5 2 (1.65%) Data Warehouse
5 2 (1.65%) Oracle Database
5 2 (1.65%) Sybase ASE
6 1 (0.83%) Relational Database
6 1 (0.83%) SQL Server Analysis Services
6 1 (0.83%) SQL Server Reporting Services
Development Applications
1 4 (3.31%) Hudson
1 4 (3.31%) Octopus Deploy
2 1 (0.83%) JIRA
2 1 (0.83%) SoapUI
2 1 (0.83%) Subversion
2 1 (0.83%) Team Foundation Server
2 1 (0.83%) TeamCity
General
1 59 (48.76%) Finance
2 19 (15.70%) Banking
3 7 (5.79%) Financial Institution
4 6 (4.96%) Retail
5 4 (3.31%) Advertising
5 4 (3.31%) Investment Banking
6 3 (2.48%) Front Office
7 2 (1.65%) Back Office
8 1 (0.83%) Legal
8 1 (0.83%) Marketing
8 1 (0.83%) Retail Banking
8 1 (0.83%) Telecoms
Job Titles
1 22 (18.18%) Analyst
2 19 (15.70%) Consultant
3 10 (8.26%) Architect
4 9 (7.44%) Deployment Engineer
4 9 (7.44%) Service Analyst
4 9 (7.44%) Service Manager
5 8 (6.61%) Management Consultant
5 8 (6.61%) Service Management Consultant
6 7 (5.79%) Project Manager
6 7 (5.79%) Service Desk Analyst
7 6 (4.96%) Business Analyst
7 6 (4.96%) IT Manager
7 6 (4.96%) IT Services Manager
7 6 (4.96%) ITIL Consultant
7 6 (4.96%) ITIL Service Consultant
7 6 (4.96%) ITIL Service Management Consultant
7 6 (4.96%) RACF Technician
8 5 (4.13%) ITIL Expert
8 5 (4.13%) Security Technician
9 4 (3.31%) RACF Consultant
Libraries, Frameworks & Software Standards
1 3 (2.48%) 802.1X
1 3 (2.48%) Middleware
2 2 (1.65%) Web Services
2 2 (1.65%) XML
3 1 (0.83%) .NET
3 1 (0.83%) Ajax
3 1 (0.83%) CGI
3 1 (0.83%) CSS
3 1 (0.83%) FIX Protocol
3 1 (0.83%) GWT
3 1 (0.83%) HTML
3 1 (0.83%) J2EE
3 1 (0.83%) SOAP
3 1 (0.83%) Velocity
3 1 (0.83%) WebSphere MQ
3 1 (0.83%) XML Messaging
Miscellaneous
1 9 (7.44%) Analytical Skills
2 8 (6.61%) Management Information System
3 5 (4.13%) Hedge funds
4 4 (3.31%) Mainframe
5 3 (2.48%) CMDB
5 3 (2.48%) Data Centre
5 3 (2.48%) PKI
5 3 (2.48%) Video Conferencing
5 3 (2.48%) Visualisation
6 2 (1.65%) BBC
6 2 (1.65%) Replication
7 1 (0.83%) Biometrics
7 1 (0.83%) Clustering
7 1 (0.83%) Digital Media
7 1 (0.83%) Fat Client
7 1 (0.83%) Freedom of Information
7 1 (0.83%) Smartphone
7 1 (0.83%) Thin Client
7 1 (0.83%) User Experience
7 1 (0.83%) Video on Demand
Operating Systems
1 17 (14.05%) Windows
2 9 (7.44%) Unix
3 8 (6.61%) Windows Server
4 7 (5.79%) Windows Server 2008
5 6 (4.96%) Linux
5 6 (4.96%) Solaris
5 6 (4.96%) Windows Server 2012
6 5 (4.13%) Windows 7
7 4 (3.31%) Windows Server 2003
7 4 (3.31%) zOS
8 3 (2.48%) AIX
9 2 (1.65%) Apple iOS
9 2 (1.65%) Oracle Linux
9 2 (1.65%) Red Hat Enterprise Linux
9 2 (1.65%) SUSE
9 2 (1.65%) Windows 8
Processes & Methodologies
1 69 (57.02%) ITIL
2 34 (28.10%) ITSM
3 27 (22.31%) Project Management
4 17 (14.05%) Change Management
5 16 (13.22%) Incident Management
6 14 (11.57%) Configuration Management
6 14 (11.57%) Service Delivery
7 13 (10.74%) Problem Management
8 12 (9.92%) ITIL V3
9 10 (8.26%) Agile Software Development
10 9 (7.44%) PRINCE2
11 7 (5.79%) Release Management
11 7 (5.79%) Risk Management
11 7 (5.79%) Stakeholder Management
12 6 (4.96%) Disaster Recovery
12 6 (4.96%) Process Improvement
13 5 (4.13%) Business Analysis
13 5 (4.13%) Knowledge Management
13 5 (4.13%) Software Engineering
13 5 (4.13%) Validation
Programming Languages
1 17 (14.05%) SQL
2 5 (4.13%) C
2 5 (4.13%) Java
2 5 (4.13%) Perl
3 4 (3.31%) Shell Script
4 3 (2.48%) Korn
4 3 (2.48%) PowerShell
5 2 (1.65%) Bash Shell
5 2 (1.65%) C++
5 2 (1.65%) JavaScript
5 2 (1.65%) VBScript
6 1 (0.83%) PHP
6 1 (0.83%) Python
6 1 (0.83%) T-SQL
Qualifications
1 11 (9.09%) Security Cleared
2 8 (6.61%) SC Cleared
3 7 (5.79%) ITIL Certification
4 6 (4.96%) Degree
5 5 (4.13%) PMI Certification
5 5 (4.13%) PMP
6 3 (2.48%) CCIE
6 3 (2.48%) CCNP
6 3 (2.48%) CCNP Voice
6 3 (2.48%) Cisco Certification
6 3 (2.48%) Microsoft Certification
7 2 (1.65%) CISM
7 2 (1.65%) CISSP
7 2 (1.65%) DV Cleared
8 1 (0.83%) ISEB
8 1 (0.83%) ISEB Practitioner
8 1 (0.83%) MCITP
8 1 (0.83%) MCP
8 1 (0.83%) RHCA
8 1 (0.83%) RHCE
Quality Assurance & Compliance
1 15 (12.40%) SLA
2 3 (2.48%) COBIT
3 2 (1.65%) ISO/IEC 27001
3 2 (1.65%) PCI DSS
4 1 (0.83%) ISO/IEC 20000
4 1 (0.83%) QA
4 1 (0.83%) Solvency II
System Software
1 10 (8.26%) RACF
2 9 (7.44%) Active Directory
3 5 (4.13%) VMware Infrastructure
4 3 (2.48%) ACF2
4 3 (2.48%) vSphere
5 2 (1.65%) VMware ESXi
6 1 (0.83%) Hyper-V
6 1 (0.83%) Microsoft App-V
6 1 (0.83%) NFS
6 1 (0.83%) Samba
6 1 (0.83%) Terminal Services
6 1 (0.83%) XenApp
6 1 (0.83%) XenDesktop
6 1 (0.83%) XenServer
Systems Management
1 13 (10.74%) zSecure
2 8 (6.61%) Puppet
3 5 (4.13%) Opscode Chef
4 4 (3.31%) SCOM
5 3 (2.48%) Ansible
5 3 (2.48%) Cisco CUCM
5 3 (2.48%) Cisco UCCX
6 2 (1.65%) SCCM
7 1 (0.83%) Control-M
7 1 (0.83%) EMC NetWorker
7 1 (0.83%) Nagios
7 1 (0.83%) NetBackup
7 1 (0.83%) OpenView
7 1 (0.83%) Red Hat Satellite
7 1 (0.83%) XenMobile
Vendors
1 20 (16.53%) Microsoft
2 9 (7.44%) ServiceNow
3 6 (4.96%) Citrix
3 6 (4.96%) Oracle
3 6 (4.96%) Remedy
4 5 (4.13%) BMC
4 5 (4.13%) Veritas
4 5 (4.13%) VMware
5 4 (3.31%) CheckPoint
5 4 (3.31%) Cisco
5 4 (3.31%) HP
5 4 (3.31%) Juniper
5 4 (3.31%) Siebel
6 3 (2.48%) Ab Initio
6 3 (2.48%) Apple
6 3 (2.48%) CA
6 3 (2.48%) IBM
6 3 (2.48%) Polycom
6 3 (2.48%) Red Hat
6 3 (2.48%) Riverbed
City of London
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 7 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 9 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 9 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £10.00 - £15.00 per hour
Posted: 9 days ago
City of London
Interquest - IQ Tech
Rate: £200 per day
Posted: 14 days ago
City of London
aap3
Rate: £400 - £480 per day
Posted: 19 days ago
City of London
aap3
Rate: £400 - £450 per day
Posted: 20 days ago
City of Westminster
Hays Specialist Recruitment Ltd
Rate: £440.00 per day
Posted: 20 days ago