The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Service Management
London / City of London
Rank 102 94 82
Rank change year-on-year
-8 -12
Contract jobs citing Service Management 53 56 125
As % of all contract IT jobs located in the City of London 1.83% 1.82% 2.44%
As % of the Processes & Methodologies category 2.13% 2.15% 2.99%
Number of daily rates quoted 35 36 98
Median daily rate £400 £450 £431
Median daily rate % change year-on-year
-11.11% +4.34%
90% offered a daily rate of more than £343 £238 £275
10% offered a daily rate of more than £575 £624 £585
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 0 2 0
Median hourly rate - £39.50 -
UK excluding London median hourly rate £12.50 £14.75 £15.00
% change year-on-year
-15.25% -1.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2489 2603 4182
As % of all contract IT jobs located in the City of London 86.01% 84.71% 81.71%
Number of daily rates quoted 1978 2047 3286
Median daily rate £500 £475 £450
Median daily rate % change year-on-year
+5.26% +5.55%
90% offered a daily rate of more than £360 £320 £320
10% offered a daily rate of more than £650 £625 £625
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 13 25 35
Median hourly rate £55.00 £35.60 £20.45
Median hourly rate % change year-on-year
+54.51% +74.10%
UK excluding London median hourly rate £35.00 £40.00 £25.25
% change year-on-year
-12.50% +58.41%

Service Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 21 January 2017.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 21 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Management.

1 64 (52.89%) ITIL
2 41 (33.88%) ITSM
3 37 (30.58%) Agile Software Development
4 35 (28.93%) Finance
5 24 (19.83%) Security Cleared
6 23 (19.01%) Project Management
7 19 (15.70%) Windows
8 18 (14.88%) Microsoft
9 15 (12.40%) Linux
9 15 (12.40%) LAN
9 15 (12.40%) SC Cleared
9 15 (12.40%) ServiceNow
10 13 (10.74%) WAN
11 12 (9.92%) SharePoint
11 12 (9.92%) Banking
11 12 (9.92%) Asset Management
11 12 (9.92%) Data Centre
11 12 (9.92%) Windows Server
12 11 (9.09%) Degree
12 11 (9.09%) Change Management
12 11 (9.09%) Configuration Management
12 11 (9.09%) Active Directory
13 10 (8.26%) Service Delivery
13 10 (8.26%) Stakeholder Management
13 10 (8.26%) Scrum
13 10 (8.26%) Retail
13 10 (8.26%) ITIL V3
13 10 (8.26%) Matrix Organization
13 10 (8.26%) DevOps
13 10 (8.26%) Analytical Skills

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.92%) SharePoint
2 3 (2.48%) Confluence
3 2 (1.65%) Apache
3 2 (1.65%) MS Exchange
3 2 (1.65%) Tomcat
3 2 (1.65%) WebSphere
4 1 (0.83%) Elasticsearch
4 1 (0.83%) FileNet
4 1 (0.83%) IIS
4 1 (0.83%) JBoss
4 1 (0.83%) Oracle Coherence
4 1 (0.83%) SAS
4 1 (0.83%) WebLogic
4 1 (0.83%) WebSphere Application Server
Applications
1 7 (5.79%) MS Excel
1 7 (5.79%) MS Office
2 3 (2.48%) MS Visio
3 1 (0.83%) HipChat
3 1 (0.83%) MS PowerPoint
3 1 (0.83%) Spreadsheet
Business Applications
1 4 (3.31%) Remedy ITSM
2 1 (0.83%) SAP Business ByDesign
2 1 (0.83%) SAP ERP
2 1 (0.83%) SAP Oil and Gas
Cloud Services
1 4 (3.31%) Amazon AWS
2 3 (2.48%) IaaS
2 3 (2.48%) Microsoft Azure
2 3 (2.48%) PaaS
2 3 (2.48%) SaaS
3 1 (0.83%) Cloud Computing
Communications & Networking
1 15 (12.40%) LAN
2 13 (10.74%) WAN
3 9 (7.44%) Firewall
4 6 (4.96%) DNS
5 4 (3.31%) DHCP
5 4 (3.31%) Network Security
5 4 (3.31%) VPN
6 3 (2.48%) TCP/IP
6 3 (2.48%) Wi-Fi
6 3 (2.48%) Wireless
7 2 (1.65%) BGP
7 2 (1.65%) Internet
7 2 (1.65%) OSPF
7 2 (1.65%) SSH
7 2 (1.65%) SSL
7 2 (1.65%) WLAN
8 1 (0.83%) DMZ
8 1 (0.83%) FTP
8 1 (0.83%) SAN
8 1 (0.83%) Telnet
Database & Business Intelligence
1 7 (5.79%) SQL Server
2 4 (3.31%) SQL Server Reporting Services
3 2 (1.65%) Big Data
3 2 (1.65%) Oracle Database
3 2 (1.65%) PostgreSQL
3 2 (1.65%) Relational Database
3 2 (1.65%) SQL Server 2012
4 1 (0.83%) DB2
4 1 (0.83%) Electronic Patient Records
4 1 (0.83%) Hadoop
4 1 (0.83%) Oracle Database 11g
4 1 (0.83%) PowerCenter
4 1 (0.83%) SQL Server 2008
Development Applications
1 5 (4.13%) JIRA
2 3 (2.48%) Bitbucket
2 3 (2.48%) Git (software)
2 3 (2.48%) Jenkins
2 3 (2.48%) Sonatype Nexus
3 2 (1.65%) Atlassian Bamboo
4 1 (0.83%) Ant
4 1 (0.83%) JIRA Agile
4 1 (0.83%) JUnit
4 1 (0.83%) Liquibase
4 1 (0.83%) Maven
4 1 (0.83%) MSI
4 1 (0.83%) SonarQube
General
1 35 (28.93%) Finance
2 12 (9.92%) Banking
3 10 (8.26%) Retail
4 5 (4.13%) Financial Institution
5 4 (3.31%) Telecoms
6 3 (2.48%) Legal
6 3 (2.48%) Pharmaceutical
7 2 (1.65%) Investment Banking
7 2 (1.65%) Marketing
7 2 (1.65%) Retail Banking
8 1 (0.83%) Electronics
8 1 (0.83%) Games
8 1 (0.83%) Law
8 1 (0.83%) Manufacturing
Job Titles
1 28 (23.14%) Analyst
2 14 (11.57%) Developer
3 12 (9.92%) Service Manager
4 9 (7.44%) Systems Analyst
5 8 (6.61%) Service Analyst
6 6 (4.96%) Monitoring Analyst
6 6 (4.96%) Project Manager
7 5 (4.13%) Agile Coach
7 5 (4.13%) Infrastructure Manager
7 5 (4.13%) Tivoli Analyst
8 4 (3.31%) Architect
8 4 (3.31%) Business Analyst
8 4 (3.31%) Consultant
9 3 (2.48%) Business Systems Analyst
9 3 (2.48%) Graduate
9 3 (2.48%) Incident Manager
9 3 (2.48%) Java Developer
9 3 (2.48%) Linux Engineer
9 3 (2.48%) Network Engineer
9 3 (2.48%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 5 (4.13%) Middleware
2 3 (2.48%) HTML
2 3 (2.48%) XML
3 2 (1.65%) CSS
3 2 (1.65%) JSON
3 2 (1.65%) RSS
3 2 (1.65%) Software Packaging
3 2 (1.65%) XSLT
4 1 (0.83%) .NET
4 1 (0.83%) .NET Framework
4 1 (0.83%) ELK Stack
4 1 (0.83%) IBM Integration Bus
4 1 (0.83%) JMS
4 1 (0.83%) MCollective
4 1 (0.83%) Oracle Fusion
4 1 (0.83%) PostGIS
4 1 (0.83%) REST
4 1 (0.83%) SOAP
4 1 (0.83%) Web Services
Miscellaneous
1 12 (9.92%) Data Centre
2 10 (8.26%) Analytical Skills
3 7 (5.79%) Management Information System
3 7 (5.79%) Virtual Team
4 5 (4.13%) Equities
4 5 (4.13%) Fixed Income
4 5 (4.13%) User Experience
5 2 (1.65%) Clustering
5 2 (1.65%) CMDB
5 2 (1.65%) Web 2.0
6 1 (0.83%) Computer Science
6 1 (0.83%) Enterprise Storage
6 1 (0.83%) Mathematics
6 1 (0.83%) NHS
6 1 (0.83%) Physics
6 1 (0.83%) Reference Data
6 1 (0.83%) Statistics
6 1 (0.83%) Video Conferencing
6 1 (0.83%) Visualisation
6 1 (0.83%) Wiki
Operating Systems
1 19 (15.70%) Windows
2 15 (12.40%) Linux
3 12 (9.92%) Windows Server
4 8 (6.61%) Windows Server 2008
5 6 (4.96%) Windows Server 2012
6 5 (4.13%) Red Hat Enterprise Linux
7 4 (3.31%) Unix
8 3 (2.48%) AIX
8 3 (2.48%) CentOS
8 3 (2.48%) SUSE
8 3 (2.48%) Windows 7
9 2 (1.65%) Solaris
9 2 (1.65%) SUSE Linux Enterprise Server
9 2 (1.65%) Ubuntu
9 2 (1.65%) Windows Server 2003
10 1 (0.83%) Data ONTAP
10 1 (0.83%) Oracle Linux
10 1 (0.83%) Windows 10
Processes & Methodologies
1 64 (52.89%) ITIL
2 41 (33.88%) ITSM
3 37 (30.58%) Agile Software Development
4 23 (19.01%) Project Management
5 12 (9.92%) Asset Management
6 11 (9.09%) Change Management
6 11 (9.09%) Configuration Management
7 10 (8.26%) DevOps
7 10 (8.26%) ITIL V3
7 10 (8.26%) Matrix Organization
7 10 (8.26%) Scrum
7 10 (8.26%) Service Delivery
7 10 (8.26%) Stakeholder Management
8 9 (7.44%) Continuous Improvement
8 9 (7.44%) Matrix Management
9 8 (6.61%) Release Management
10 7 (5.79%) Disaster Recovery
10 7 (5.79%) Incident Management
11 6 (4.96%) Information Security
11 6 (4.96%) Problem Management
Programming Languages
1 8 (6.61%) Java
1 8 (6.61%) Ruby
2 7 (5.79%) SQL
3 5 (4.13%) PowerShell
3 5 (4.13%) Python
4 4 (3.31%) Perl
5 3 (2.48%) Bash Shell
6 2 (1.65%) C
6 2 (1.65%) JavaScript
6 2 (1.65%) PHP
7 1 (0.83%) Korn
7 1 (0.83%) Shell Script
7 1 (0.83%) VBScript
Qualifications
1 24 (19.83%) Security Cleared
2 15 (12.40%) SC Cleared
3 11 (9.09%) Degree
4 8 (6.61%) DV Cleared
5 4 (3.31%) CISM
5 4 (3.31%) ITIL Certification
6 3 (2.48%) CISSP
7 2 (1.65%) CISA
8 1 (0.83%) CEH
8 1 (0.83%) CESG Certified Professional
8 1 (0.83%) CISMP
8 1 (0.83%) CTC Cleared
8 1 (0.83%) ECDL
8 1 (0.83%) GIAC
8 1 (0.83%) HNC
8 1 (0.83%) ISEB
8 1 (0.83%) Microsoft Certification
8 1 (0.83%) PMP
8 1 (0.83%) PRINCE2 Certification
8 1 (0.83%) SAP Certification
Quality Assurance & Compliance
1 8 (6.61%) SLA
2 5 (4.13%) QA
3 3 (2.48%) ISO/IEC 27001
3 3 (2.48%) PCI DSS
4 1 (0.83%) ISO 9001
4 1 (0.83%) Sarbanes-Oxley
System Software
1 11 (9.09%) Active Directory
2 7 (5.79%) VMware Infrastructure
3 2 (1.65%) Hyper-V
3 2 (1.65%) Microsoft App-V
3 2 (1.65%) Veritas Cluster Server
3 2 (1.65%) vSphere
4 1 (0.83%) Docker
4 1 (0.83%) Postfix
4 1 (0.83%) Squid
4 1 (0.83%) vCloud
4 1 (0.83%) Virtual Desktop
4 1 (0.83%) Virtual Machines
4 1 (0.83%) VMware ESX
4 1 (0.83%) VMware ESXi
4 1 (0.83%) XenDesktop
Systems Management
1 7 (5.79%) Tivoli
2 5 (4.13%) Puppet
3 4 (3.31%) SCCM
4 2 (1.65%) Ansible
5 1 (0.83%) Kibana
5 1 (0.83%) Kubernetes
5 1 (0.83%) logstash
5 1 (0.83%) Microsoft Data Protection Manager
5 1 (0.83%) NetBackup
5 1 (0.83%) Rancher
5 1 (0.83%) SCOM
5 1 (0.83%) SCOrch
5 1 (0.83%) SCSM
5 1 (0.83%) SCVMM
5 1 (0.83%) SnapVault
5 1 (0.83%) Terraform
5 1 (0.83%) Tivoli Monitoring
5 1 (0.83%) WSUS
5 1 (0.83%) ZABBIX
Vendors
1 18 (14.88%) Microsoft
2 15 (12.40%) ServiceNow
3 9 (7.44%) Oracle
3 9 (7.44%) VMware
4 7 (5.79%) Remedy
4 7 (5.79%) Salesforce.com
5 6 (4.96%) NetIQ
6 5 (4.13%) Citrix
7 4 (3.31%) Red Hat
8 3 (2.48%) Atlassian
8 3 (2.48%) CheckPoint
8 3 (2.48%) EMC
8 3 (2.48%) IBM
8 3 (2.48%) Veritas
9 2 (1.65%) Avaya
9 2 (1.65%) Cisco
9 2 (1.65%) F5
9 2 (1.65%) Nortel
9 2 (1.65%) Sun
9 2 (1.65%) WorldPay
City, London
Sanderson
Rate: £250 - £350 per day
Posted: 9 days ago
City, London
Thebes IT
Posted: 5 days ago