The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 84 116 119
Rank change year-on-year
+32 +3
Contract jobs citing Service Management 134 79 110
As % of all contract IT jobs located in the City of London 2.32% 1.37% 1.55%
As % of the Processes & Methodologies category 2.93% 1.77% 1.99%
Number of daily rates quoted 97 58 74
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £395 £381
Average daily rate % change year-on-year
+13.92% +3.60%
90% offered a daily rate of more than £298 £249 £240
10% offered a daily rate of more than £625 £609 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2 0 3
Average hourly rate £18.00 - £13.97
UK excluding London average hourly rate £18.52 £15.00 £13.35
% change year-on-year
+23.46% +12.35%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4570 4457 5540
As % of all contract IT jobs located in the City of London 79.08% 77.34% 78.16%
Number of daily rates quoted 3609 3320 4120
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £313 £308
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 41 42 94
Average hourly rate £21.00 £23.50 £27.99
Average hourly rate % change year-on-year
-10.63% -16.02%
90% offered a hourly rate of more than £13.00 £15.00 £17.50
10% offered a hourly rate of more than £40.00 £46.70 £52.50
UK excluding London average hourly rate £30.52 £26.00 £31.00
% change year-on-year
+17.38% -16.12%

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 4 August 2015.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 4 August 2015, IT contractor jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 160 (68.97%) ITIL
2 88 (37.93%) Finance
3 55 (23.71%) ITSM
4 51 (21.98%) Windows
5 50 (21.55%) Microsoft
6 44 (18.97%) Service Delivery
7 37 (15.95%) Project Management
7 37 (15.95%) Active Directory
8 32 (13.79%) Banking
9 31 (13.36%) PRINCE2
9 31 (13.36%) MS Office
10 25 (10.78%) Oracle
10 25 (10.78%) SLA
10 25 (10.78%) Change Management
11 24 (10.34%) Degree
11 24 (10.34%) Problem Management
12 23 (9.91%) Cisco
12 23 (9.91%) MS Exchange
13 21 (9.05%) MS Excel
13 21 (9.05%) Analytical Skills
14 20 (8.62%) Stakeholder Management
15 19 (8.19%) Blackberry
15 19 (8.19%) Remedy
15 19 (8.19%) Security Cleared
16 18 (7.76%) Windows 7
16 18 (7.76%) ServiceNow
16 18 (7.76%) SQL
16 18 (7.76%) WAN
17 17 (7.33%) LAN
17 17 (7.33%) VMware

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 4 August 2015, IT contractor jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (9.91%) MS Exchange
2 13 (5.60%) SharePoint
3 11 (4.74%) Blackberry Enterprise Server
4 8 (3.45%) Lync
5 5 (2.16%) IIS
5 5 (2.16%) Apache
6 3 (1.29%) WebLogic
6 3 (1.29%) CMS
7 2 (0.86%) JBoss
7 2 (0.86%) Exchange Server 2003
7 2 (0.86%) SharePoint Server
7 2 (0.86%) WebSphere
8 1 (0.43%) Drupal
8 1 (0.43%) Office Communications Server
8 1 (0.43%) WebSphere Portal
8 1 (0.43%) nginx
8 1 (0.43%) Apache Solr
8 1 (0.43%) Kentico
8 1 (0.43%) Lotus Domino
8 1 (0.43%) Tomcat
Applications
1 31 (13.36%) MS Office
2 21 (9.05%) MS Excel
3 11 (4.74%) MS PowerPoint
4 8 (3.45%) MS Visio
5 2 (0.86%) MS Project
6 1 (0.43%) Photoshop
Business Applications
1 13 (5.60%) Remedy ITSM
2 9 (3.88%) SAP FI
2 9 (3.88%) SAP FI/CO
2 9 (3.88%) SAP CO
2 9 (3.88%) SAP BPC
3 3 (1.29%) assyst
4 2 (0.86%) RMDS
4 2 (0.86%) WebTrends
5 1 (0.43%) Adobe Campaign
5 1 (0.43%) Maximo
5 1 (0.43%) Dynamics CRM
5 1 (0.43%) Cerner Millennium
Cloud Services
1 6 (2.59%) Google Apps
2 5 (2.16%) SaaS
3 2 (0.86%) IaaS
3 2 (0.86%) Amazon AWS
4 1 (0.43%) SoftLayer
4 1 (0.43%) Adobe Analytics
4 1 (0.43%) Google Analytics
4 1 (0.43%) Cloud Computing
4 1 (0.43%) Force.com
Communications & Networking
1 18 (7.76%) WAN
2 17 (7.33%) LAN
3 16 (6.90%) Firewall
4 12 (5.17%) DNS
5 11 (4.74%) SAN
5 11 (4.74%) MPLS
6 10 (4.31%) DSL
6 10 (4.31%) VPN
7 9 (3.88%) TCP/IP
7 9 (3.88%) DHCP
7 9 (3.88%) BIG-IP
8 6 (2.59%) Wi-Fi
9 5 (2.16%) WLAN
10 4 (1.72%) Internet
10 4 (1.72%) Cisco IOS
10 4 (1.72%) NAS
11 3 (1.29%) Wireless
11 3 (1.29%) IPsec
11 3 (1.29%) ADSL
12 2 (0.86%) ISDN
Database & Business Intelligence
1 11 (4.74%) SQL Server
2 10 (4.31%) BusinessObjects
3 8 (3.45%) Oracle Database
4 6 (2.59%) Data Warehouse
5 5 (2.16%) SQL Server Integration Services
6 4 (1.72%) Oracle Database 11g
6 4 (1.72%) Oracle Reports
7 3 (1.29%) Oracle9i Database
7 3 (1.29%) SQL Server 2012
8 2 (0.86%) SQL Server Analysis Services
8 2 (0.86%) Spotfire
8 2 (0.86%) QlikView
8 2 (0.86%) SQL Server Reporting Services
9 1 (0.43%) MySQL
9 1 (0.43%) Oracle BI EE
9 1 (0.43%) Pentaho
9 1 (0.43%) Redis
9 1 (0.43%) Big Data
9 1 (0.43%) DB2
9 1 (0.43%) Ingres
Development Applications
1 2 (0.86%) JIRA
2 1 (0.43%) Jenkins
2 1 (0.43%) Visual Studio
General
1 88 (37.93%) Finance
2 32 (13.79%) Banking
3 11 (4.74%) Investment Banking
4 9 (3.88%) Advertising
5 7 (3.02%) Telecoms
6 6 (2.59%) Front Office
6 6 (2.59%) Legal
7 5 (2.16%) Publishing
8 4 (1.72%) Marketing
8 4 (1.72%) Aerospace
8 4 (1.72%) Law
8 4 (1.72%) Financial Institution
9 3 (1.29%) Back Office
9 3 (1.29%) Retail
9 3 (1.29%) Billing
10 2 (0.86%) Manufacturing
10 2 (0.86%) Spanish Language
11 1 (0.43%) International Banking
11 1 (0.43%) Games
11 1 (0.43%) French Language
Job Titles
1 40 (17.24%) Analyst
2 33 (14.22%) Service Manager
3 24 (10.34%) Project Manager
4 17 (7.33%) Architect
5 14 (6.03%) Consultant
6 12 (5.17%) Delivery Manager
7 10 (4.31%) Developer
7 10 (4.31%) Services Delivery Manager
8 8 (3.45%) Service Analyst
8 8 (3.45%) Business Analyst
8 8 (3.45%) Support Engineer
9 7 (3.02%) Support Analyst
9 7 (3.02%) Management Consultant
9 7 (3.02%) Programme Manager
9 7 (3.02%) Service Management Consultant
9 7 (3.02%) Service Architect
10 6 (2.59%) Operations Analyst
10 6 (2.59%) Incident Manager
10 6 (2.59%) Applications Support
10 6 (2.59%) IT Project Manager
Libraries, Frameworks & Software Standards
1 7 (3.02%) Middleware
2 6 (2.59%) .NET
3 5 (2.16%) XML
4 4 (1.72%) HTML
5 3 (1.29%) Web Services
5 3 (1.29%) CSS
5 3 (1.29%) FIX Protocol
5 3 (1.29%) Java EE
6 2 (0.86%) MDX
6 2 (0.86%) 802.1X
6 2 (0.86%) SOAP
6 2 (0.86%) J2EE
7 1 (0.43%) ASP.NET
7 1 (0.43%) COM
7 1 (0.43%) Struts
7 1 (0.43%) JSP
7 1 (0.43%) WebSphere MQ
7 1 (0.43%) Rendezvous
7 1 (0.43%) ActiveMQ
7 1 (0.43%) Spring
Miscellaneous
1 21 (9.05%) Analytical Skills
2 19 (8.19%) Blackberry
3 17 (7.33%) CMDB
4 9 (3.88%) Management Information System
5 8 (3.45%) Computer Science
6 6 (2.59%) Data Centre
7 5 (2.16%) Video Conferencing
8 3 (1.29%) User Experience
8 3 (1.29%) Fat Client
8 3 (1.29%) Replication
8 3 (1.29%) Equities
8 3 (1.29%) Thin Client
9 2 (0.86%) NHS
9 2 (0.86%) Fixed Income
9 2 (0.86%) PKI
9 2 (0.86%) Private Cloud
9 2 (0.86%) Mobile Computing
9 2 (0.86%) Enterprise Storage
9 2 (0.86%) Visualisation
10 1 (0.43%) Video on Demand
Operating Systems
1 51 (21.98%) Windows
2 18 (7.76%) Windows 7
3 17 (7.33%) Windows Server 2008
4 15 (6.47%) Windows Server 2003
5 14 (6.03%) Android
6 12 (5.17%) Linux
7 10 (4.31%) UNIX
7 10 (4.31%) Apple iOS
8 7 (3.02%) Solaris
9 6 (2.59%) Mac OS
10 5 (2.16%) Windows 8
10 5 (2.16%) Windows Server 2012
11 4 (1.72%) Mac OS X
11 4 (1.72%) Red Hat Enterprise Linux
12 3 (1.29%) Windows Phone
13 2 (0.86%) Data ONTAP
14 1 (0.43%) CentOS
14 1 (0.43%) AIX
14 1 (0.43%) HPUX
14 1 (0.43%) Windows XP
Processes & Methodologies
1 160 (68.97%) ITIL
2 55 (23.71%) ITSM
3 44 (18.97%) Service Delivery
4 37 (15.95%) Project Management
5 31 (13.36%) PRINCE2
6 25 (10.78%) Change Management
7 24 (10.34%) Problem Management
8 20 (8.62%) Stakeholder Management
9 16 (6.90%) Asset Management
9 16 (6.90%) Incident Management
10 13 (5.60%) Risk Management
10 13 (5.60%) Performance Monitoring
11 12 (5.17%) Business Continuity
11 12 (5.17%) Information Security
12 11 (4.74%) Disaster Recovery
12 11 (4.74%) BCP
12 11 (4.74%) CRM
12 11 (4.74%) Business Continuity Planning
12 11 (4.74%) Performance Management
12 11 (4.74%) People Management
Programming Languages
1 18 (7.76%) SQL
2 7 (3.02%) Java
3 6 (2.59%) C
3 6 (2.59%) PowerShell
4 4 (1.72%) JavaScript
5 3 (1.29%) VB.NET
6 2 (0.86%) R
6 2 (0.86%) XMLA
6 2 (0.86%) C#
6 2 (0.86%) VBScript
7 1 (0.43%) Perl
7 1 (0.43%) PL/SQL
7 1 (0.43%) SOQL
7 1 (0.43%) Python
7 1 (0.43%) Ruby
7 1 (0.43%) Apex Code
Qualifications
1 24 (10.34%) Degree
2 19 (8.19%) Security Cleared
3 15 (6.47%) ITIL Certification
4 10 (4.31%) SC Cleared
5 8 (3.45%) Microsoft Certification
6 6 (2.59%) CISA
7 5 (2.16%) CTC Cleared
7 5 (2.16%) MCSA
8 4 (1.72%) PRINCE2 Certification
8 4 (1.72%) MCP
8 4 (1.72%) MCSE
8 4 (1.72%) Cisco Certification
8 4 (1.72%) PMI Certification
8 4 (1.72%) BC Cleared
8 4 (1.72%) ITIL Foundation Certificate
9 3 (1.29%) HP APS
9 3 (1.29%) DV Cleared
9 3 (1.29%) MCITP
9 3 (1.29%) PMP
10 2 (0.86%) CCIE
Quality Assurance & Compliance
1 25 (10.78%) SLA
2 9 (3.88%) QA
3 7 (3.02%) COBIT
4 4 (1.72%) Sarbanes-Oxley
4 4 (1.72%) ISO/IEC 20000
5 2 (0.86%) ISO/IEC 27001
6 1 (0.43%) PCI DSS
6 1 (0.43%) Data Quality
6 1 (0.43%) PMBOK
System Software
1 37 (15.95%) Active Directory
2 10 (4.31%) VMware Infrastructure
3 9 (3.88%) NLBS
4 5 (2.16%) Hyper-V
4 5 (2.16%) Microsoft App-V
5 3 (1.29%) NFS
5 3 (1.29%) Xen
6 2 (0.86%) XenApp
6 2 (0.86%) Citrix Presentation Server
7 1 (0.43%) XenDesktop
7 1 (0.43%) DFS Replication
7 1 (0.43%) Varnish
7 1 (0.43%) VMware ESXi
7 1 (0.43%) vCloud
7 1 (0.43%) Snort
7 1 (0.43%) Squid
7 1 (0.43%) Tivoli Workload Scheduler
7 1 (0.43%) Samba
7 1 (0.43%) VMware ESX
Systems Management
1 10 (4.31%) SCCM
2 9 (3.88%) SCOM
2 9 (3.88%) WSUS
3 4 (1.72%) Control-M
4 3 (1.29%) CA Single Sign-On
4 3 (1.29%) Tivoli
4 3 (1.29%) Tivoli Monitoring
4 3 (1.29%) McAfee ePO
4 3 (1.29%) SCOrch
5 2 (0.86%) Cisco UCCX
5 2 (0.86%) Cisco CUCM
5 2 (0.86%) NetBackup
6 1 (0.43%) Nessus
6 1 (0.43%) Tivoli Storage Manager
6 1 (0.43%) BMC PATROL
6 1 (0.43%) Puppet
6 1 (0.43%) Oracle Identity Manager
6 1 (0.43%) Oracle Identity Management
6 1 (0.43%) SCVMM
6 1 (0.43%) ZABBIX
Vendors
1 50 (21.55%) Microsoft
2 25 (10.78%) Oracle
3 23 (9.91%) Cisco
4 19 (8.19%) Remedy
5 18 (7.76%) ServiceNow
6 17 (7.33%) VMware
7 15 (6.47%) Citrix
8 14 (6.03%) HP
9 13 (5.60%) CheckPoint
10 12 (5.17%) BMC
11 10 (4.31%) SAP
12 8 (3.45%) Dell
12 8 (3.45%) Apple
12 8 (3.45%) Reuters
13 7 (3.02%) Google
14 6 (2.59%) Bloomberg
14 6 (2.59%) McAfee
14 6 (2.59%) IBM
14 6 (2.59%) WorldPay
15 5 (2.16%) Symantec
City, London
I.T. Skillfinder
Rate: £450 - £500 per day
Posted: 5 hours ago
City, London
Eames Consulting
Posted: 4 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Posted: 5 days ago
City, London
Red10
Rate: £500 - £550 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £350 - £400 per day
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £200 - £275 per day
Posted: 7 days ago
City of London
Hays IT - Uk Posting account
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Rate: £401 per day
Posted: 11 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 14 days ago
City of London
Hays IT - Uk Posting account
Posted: 14 days ago
City of London
Hays IT - Uk Posting account
Rate: £380.00 - £400.00 per day
Posted: 15 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £525.00 per day
Posted: 27 days ago