The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 107 84 120
Rank change year-on-year
-23 +36
Contract jobs citing Service Management 59 138 78
As % of all contract IT jobs located in the City of London 1.75% 2.36% 1.34%
As % of the Processes & Methodologies category 2.04% 2.91% 1.67%
Number of daily rates quoted 48 104 57
Median daily rate £500 £450 £400
Median daily rate % change year-on-year
+11.11% +12.50%
90% offered a daily rate of more than £219 £297 £248
10% offered a daily rate of more than £600 £625 £654
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 5 3 0
Median hourly rate £12.50 £19.00 -
Median hourly rate % change year-on-year
-34.21% -
UK excluding London median hourly rate £14.50 £16.42 £15.00
% change year-on-year
-11.69% +9.46%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2888 4740 4683
As % of all contract IT jobs located in the City of London 85.90% 80.91% 80.26%
Number of daily rates quoted 2358 3738 3487
Median daily rate £475 £465 £450
Median daily rate % change year-on-year
+2.15% +3.33%
90% offered a daily rate of more than £338 £323 £310
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 16 46 48
Median hourly rate £12.50 £21.63 £22.00
Median hourly rate % change year-on-year
-42.19% -1.70%
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Service Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 31 July 2016.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Management.

1 85 (68.00%) ITIL
2 62 (49.60%) Finance
3 37 (29.60%) ITSM
4 34 (27.20%) Project Management
5 30 (24.00%) Change Management
6 27 (21.60%) Microsoft
7 26 (20.80%) Incident Management
8 24 (19.20%) Active Directory
9 23 (18.40%) Windows
10 22 (17.60%) Configuration Management
11 21 (16.80%) ITIL V3
12 20 (16.00%) SQL
13 19 (15.20%) MS Excel
13 19 (15.20%) Problem Management
14 17 (13.60%) Unix
15 15 (12.00%) Banking
16 14 (11.20%) Software Engineering
17 13 (10.40%) Service Delivery
17 13 (10.40%) MS Office
17 13 (10.40%) Degree
18 12 (9.60%) Perl
18 12 (9.60%) Shell Script
19 11 (8.80%) SharePoint
19 11 (8.80%) Management Information System
19 11 (8.80%) Programme Management
19 11 (8.80%) Windows 7
20 10 (8.00%) zSecure
20 10 (8.00%) Windows Server
20 10 (8.00%) Firewall
20 10 (8.00%) Agile Software Development

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.80%) SharePoint
2 6 (4.80%) MS Exchange
3 5 (4.00%) Exchange Server 2010
4 2 (1.60%) Confluence
4 2 (1.60%) WebLogic
4 2 (1.60%) WebSphere
5 1 (0.80%) Apache
5 1 (0.80%) Blackberry Enterprise Server
5 1 (0.80%) CMS
5 1 (0.80%) Elasticsearch
5 1 (0.80%) FileNet
5 1 (0.80%) IIS
5 1 (0.80%) Lightstreamer
5 1 (0.80%) Oracle Coherence
5 1 (0.80%) SAP EP
5 1 (0.80%) SAS
5 1 (0.80%) Sitecore CMS
5 1 (0.80%) Skype for Business
Applications
1 19 (15.20%) MS Excel
2 13 (10.40%) MS Office
3 5 (4.00%) MS PowerPoint
4 3 (2.40%) MS Visio
5 1 (0.80%) HipChat
5 1 (0.80%) MS Project
5 1 (0.80%) Spreadsheet
Business Applications
1 7 (5.60%) Remedy ITSM
2 2 (1.60%) Dynamics AX
3 1 (0.80%) Documaker
3 1 (0.80%) Faxination
3 1 (0.80%) SAP HCM
3 1 (0.80%) SAP HR
Cloud Services
1 6 (4.80%) Microsoft Azure
2 5 (4.00%) Office 365
3 2 (1.60%) Amazon AWS
4 1 (0.80%) Cloud Computing
4 1 (0.80%) Google Apps
4 1 (0.80%) IaaS
4 1 (0.80%) Mimecast
4 1 (0.80%) SoftLayer
4 1 (0.80%) SuccessFactors
Communications & Networking
1 10 (8.00%) Firewall
1 10 (8.00%) LDAP
2 9 (7.20%) HTTP
3 8 (6.40%) DNS
4 6 (4.80%) Cisco ASA
4 6 (4.80%) SAN
5 5 (4.00%) DHCP
5 5 (4.00%) TCP/IP
6 4 (3.20%) BIG-IP
6 4 (3.20%) Cisco Nexus
6 4 (3.20%) F5 BIG-IP GTM
6 4 (3.20%) F5 BIG-IP LTM
6 4 (3.20%) WAAS
6 4 (3.20%) Wireless
6 4 (3.20%) Wireshark
7 2 (1.60%) LAN
7 2 (1.60%) NetScaler
7 2 (1.60%) WAN
8 1 (0.80%) ADSL
8 1 (0.80%) Broadband
Database & Business Intelligence
1 3 (2.40%) SQL Server
2 2 (1.60%) SQL Server Reporting Services
3 1 (0.80%) Data Warehouse
3 1 (0.80%) DB2
3 1 (0.80%) Hadoop
3 1 (0.80%) Oracle Database
3 1 (0.80%) Oracle Exadata
3 1 (0.80%) Oracle ODI
3 1 (0.80%) PostgreSQL
3 1 (0.80%) PowerCenter
3 1 (0.80%) Relational Database
Development Applications
1 4 (3.20%) Hudson
1 4 (3.20%) Octopus Deploy
2 3 (2.40%) JIRA
3 2 (1.60%) Sonatype Nexus
4 1 (0.80%) Ant
4 1 (0.80%) Bitbucket
4 1 (0.80%) Git (software)
4 1 (0.80%) Jenkins
4 1 (0.80%) JIRA Agile
4 1 (0.80%) JUnit
4 1 (0.80%) Liquibase
4 1 (0.80%) Maven
4 1 (0.80%) SonarQube
4 1 (0.80%) Subversion
4 1 (0.80%) Team Foundation Server
4 1 (0.80%) TeamCity
General
1 62 (49.60%) Finance
2 15 (12.00%) Banking
3 9 (7.20%) Financial Institution
4 5 (4.00%) Advertising
4 5 (4.00%) Legal
4 5 (4.00%) Retail
5 4 (3.20%) Investment Banking
6 3 (2.40%) Telecoms
7 2 (1.60%) French Language
7 2 (1.60%) German Language
7 2 (1.60%) Italian Language
7 2 (1.60%) Law
7 2 (1.60%) Spanish Language
8 1 (0.80%) Military
8 1 (0.80%) Publishing
8 1 (0.80%) Retail Banking
Job Titles
1 21 (16.80%) Analyst
2 16 (12.80%) Consultant
3 9 (7.20%) Architect
3 9 (7.20%) Implementation Specialist
3 9 (7.20%) ITSM Specialist
4 8 (6.40%) Service Management Consultant
5 7 (5.60%) Incident Analyst
5 7 (5.60%) Management Consultant
5 7 (5.60%) Service Manager
6 6 (4.80%) IT Manager
6 6 (4.80%) ITIL Consultant
6 6 (4.80%) ITIL Service Consultant
6 6 (4.80%) ITIL Service Management Consultant
6 6 (4.80%) RACF Technician
6 6 (4.80%) Service Analyst
7 5 (4.00%) Deployment Engineer
7 5 (4.00%) IT Services Manager
7 5 (4.00%) ITIL Expert
7 5 (4.00%) Security Technician
8 4 (3.20%) Software Deployment Engineer
Libraries, Frameworks & Software Standards
1 9 (7.20%) Ajax
1 9 (7.20%) CSS
1 9 (7.20%) HTML
1 9 (7.20%) XML
2 5 (4.00%) Middleware
3 2 (1.60%) J2EE
3 2 (1.60%) Oracle Fusion
3 2 (1.60%) WebCenter
4 1 (0.80%) CGI
4 1 (0.80%) ELK Stack
4 1 (0.80%) FIX Protocol
4 1 (0.80%) Flash
4 1 (0.80%) GWT
4 1 (0.80%) IBM Integration Bus
4 1 (0.80%) JMS
4 1 (0.80%) MCollective
4 1 (0.80%) SAP Basis
4 1 (0.80%) Software Packaging
4 1 (0.80%) Web Services
4 1 (0.80%) WebSphere MQ
Miscellaneous
1 11 (8.80%) Management Information System
2 9 (7.20%) Hedge funds
3 8 (6.40%) Analytical Skills
4 6 (4.80%) CMDB
5 5 (4.00%) Fat Client
5 5 (4.00%) Thin Client
6 4 (3.20%) Freedom of Information
7 3 (2.40%) Clustering
7 3 (2.40%) Mainframe
7 3 (2.40%) Virtual Team
8 2 (1.60%) BBC
8 2 (1.60%) Blackberry
8 2 (1.60%) Data Centre
9 1 (0.80%) BYOD
9 1 (0.80%) EMC VMAX
9 1 (0.80%) EMC VNX
9 1 (0.80%) Health Informatics
9 1 (0.80%) Private Cloud
9 1 (0.80%) Public Cloud
9 1 (0.80%) User Experience
Operating Systems
1 23 (18.40%) Windows
2 17 (13.60%) Unix
3 11 (8.80%) Windows 7
4 10 (8.00%) Windows Server
5 9 (7.20%) Linux
6 8 (6.40%) Windows Server 2012
7 5 (4.00%) Windows Server 2008
8 4 (3.20%) Apple iOS
8 4 (3.20%) Red Hat Enterprise Linux
8 4 (3.20%) Solaris
9 3 (2.40%) AIX
10 2 (1.60%) Android
10 2 (1.60%) SUSE Linux Enterprise Server
10 2 (1.60%) Windows 8
10 2 (1.60%) zOS
11 1 (0.80%) CentOS
11 1 (0.80%) Oracle Linux
11 1 (0.80%) SUSE
11 1 (0.80%) Windows Mobile
11 1 (0.80%) Windows Server 2003
Processes & Methodologies
1 85 (68.00%) ITIL
2 37 (29.60%) ITSM
3 34 (27.20%) Project Management
4 30 (24.00%) Change Management
5 26 (20.80%) Incident Management
6 22 (17.60%) Configuration Management
7 21 (16.80%) ITIL V3
8 19 (15.20%) Problem Management
9 14 (11.20%) Software Engineering
10 13 (10.40%) Service Delivery
11 11 (8.80%) Programme Management
12 10 (8.00%) Agile Software Development
13 9 (7.20%) CMMI
14 8 (6.40%) Stakeholder Management
15 7 (5.60%) Process Improvement
15 7 (5.60%) Release Management
16 6 (4.80%) Information Management
16 6 (4.80%) PRINCE2
16 6 (4.80%) Scrum
16 6 (4.80%) SDLC
Programming Languages
1 20 (16.00%) SQL
2 12 (9.60%) Perl
2 12 (9.60%) Shell Script
3 10 (8.00%) JavaScript
4 8 (6.40%) Java
5 4 (3.20%) PowerShell
6 2 (1.60%) C
6 2 (1.60%) C++
6 2 (1.60%) Ruby
7 1 (0.80%) Korn
7 1 (0.80%) PHP
7 1 (0.80%) Python
7 1 (0.80%) T-SQL
7 1 (0.80%) VBScript
Qualifications
1 13 (10.40%) Degree
2 10 (8.00%) PMI Certification
2 10 (8.00%) PMP
3 8 (6.40%) Security Cleared
4 6 (4.80%) ITIL Certification
5 3 (2.40%) ITIL Foundation Certificate
5 3 (2.40%) MCITP
5 3 (2.40%) MCP
5 3 (2.40%) Microsoft Certification
5 3 (2.40%) SC Cleared
6 2 (1.60%) BC Cleared
6 2 (1.60%) MCTS
7 1 (0.80%) BPSS Clearance
7 1 (0.80%) CAPM
7 1 (0.80%) CISSP
7 1 (0.80%) CTC Cleared
7 1 (0.80%) DV Cleared
7 1 (0.80%) MCSA
7 1 (0.80%) MCSE
7 1 (0.80%) RHCE
Quality Assurance & Compliance
1 8 (6.40%) SLA
2 5 (4.00%) ISO/IEC 27001
3 2 (1.60%) COBIT
3 2 (1.60%) QA
4 1 (0.80%) Disclosure Scotland
4 1 (0.80%) ISO/IEC 20000
System Software
1 24 (19.20%) Active Directory
2 9 (7.20%) RACF
3 5 (4.00%) Terminal Services
3 5 (4.00%) VMware Infrastructure
4 4 (3.20%) vSphere
5 2 (1.60%) XenDesktop
6 1 (0.80%) ACF2
6 1 (0.80%) DFS Replication
6 1 (0.80%) Docker
6 1 (0.80%) Hyper-V
6 1 (0.80%) NFS
6 1 (0.80%) Oracle RAC
6 1 (0.80%) Postfix
6 1 (0.80%) Samba
6 1 (0.80%) Squid
6 1 (0.80%) vCloud
6 1 (0.80%) Veritas Cluster Server
6 1 (0.80%) XenApp
Systems Management
1 10 (8.00%) zSecure
2 9 (7.20%) Puppet
3 5 (4.00%) Opscode Chef
4 3 (2.40%) SCCM
5 2 (1.60%) Ansible
5 2 (1.60%) SCOM
5 2 (1.60%) Tivoli
5 2 (1.60%) WSUS
6 1 (0.80%) Control-M
6 1 (0.80%) Kubernetes
6 1 (0.80%) logstash
6 1 (0.80%) Nagios
6 1 (0.80%) NetBackup
6 1 (0.80%) OpenView
6 1 (0.80%) Oracle Enterprise Manager
6 1 (0.80%) Red Hat Satellite
6 1 (0.80%) Symantec Enterprise Vault
6 1 (0.80%) Terraform
6 1 (0.80%) Tivoli Monitoring
6 1 (0.80%) Tivoli Storage Manager
Vendors
1 27 (21.60%) Microsoft
2 10 (8.00%) Cisco
2 10 (8.00%) Remedy
3 9 (7.20%) Citrix
4 8 (6.40%) CheckPoint
5 7 (5.60%) ServiceNow
5 7 (5.60%) VMware
6 6 (4.80%) HP
7 5 (4.00%) F5
7 5 (4.00%) Juniper
7 5 (4.00%) SolarWinds
8 4 (3.20%) Alcatel-Lucent
8 4 (3.20%) Aruba
8 4 (3.20%) BMC
8 4 (3.20%) FireEye
8 4 (3.20%) LogLogic
8 4 (3.20%) Palo Alto
8 4 (3.20%) Riverbed
8 4 (3.20%) TippingPoint
8 4 (3.20%) Tufin
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 3 days ago
City, London
Executive Recruitment Services (ERS)
Rate: £300 - £355 per day
Posted: 6 days ago