The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 100 78 112
Rank change year-on-year
-22 +34
Contract jobs citing Service Management 102 144 105
As % of all contract IT jobs located in the City of London 1.88% 2.41% 1.63%
As % of the Processes & Methodologies category 2.44% 3.13% 2.14%
Number of daily rates quoted 81 99 61
Average daily rate
Keep up to 90%
of your Daily Rate
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£465 £400 £425
Average daily rate % change year-on-year
+16.25% -5.88%
90% offered a daily rate of more than £293 £249 £225
10% offered a daily rate of more than £525 £555 £525
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 1 2 12
Average hourly rate £175.00 £14.00 £135.00
Average hourly rate % change year-on-year
+1150.00% -89.62%
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4182 4595 4909
As % of all contract IT jobs located in the City of London 77.07% 76.87% 76.36%
Number of daily rates quoted 3293 3455 3705
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £300 £313
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 46 40 81
Average hourly rate £23.00 £21.75 £41.50
Average hourly rate % change year-on-year
+5.74% -47.59%
90% offered a hourly rate of more than £13.50 £12.50 £18.00
10% offered a hourly rate of more than £92.50 £53.50 £135.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT contractor jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 158 (66.67%) ITIL
2 95 (40.08%) Finance
3 67 (28.27%) ITSM
4 49 (20.68%) Service Delivery
4 49 (20.68%) Windows
5 41 (17.30%) Microsoft
6 37 (15.61%) Project Management
7 36 (15.19%) Degree
8 32 (13.50%) Change Management
9 31 (13.08%) PRINCE2
10 29 (12.24%) Problem Management
11 28 (11.81%) Banking
12 27 (11.39%) Stakeholder Management
13 26 (10.97%) Business Analysis
14 25 (10.55%) Active Directory
15 24 (10.13%) MS Office
16 23 (9.70%) Incident Management
16 23 (9.70%) Analytical Skills
17 22 (9.28%) HP
17 22 (9.28%) Remedy
18 21 (8.86%) Oracle
19 20 (8.44%) Citrix
20 19 (8.02%) People Management
21 18 (7.59%) CMDB
21 18 (7.59%) Performance Monitoring
22 17 (7.17%) Remedy ITSM
22 17 (7.17%) Management Information System
22 17 (7.17%) VMware
22 17 (7.17%) SLA
22 17 (7.17%) SQL

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT contractor jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (7.17%) MS Exchange
2 8 (3.38%) SharePoint
3 5 (2.11%) IIS
3 5 (2.11%) Blackberry Enterprise Server
4 4 (1.69%) Lync
5 3 (1.27%) Apache
5 3 (1.27%) Exchange Server 2003
6 2 (0.84%) WebSphere
6 2 (0.84%) SharePoint Server
6 2 (0.84%) CMS
6 2 (0.84%) WebLogic
7 1 (0.42%) WebLogic Portal
7 1 (0.42%) IBM Notes
7 1 (0.42%) Lotus Domino
7 1 (0.42%) SAS
7 1 (0.42%) Oracle Workflow
7 1 (0.42%) WebSphere Portal
7 1 (0.42%) Office Communications Server
7 1 (0.42%) Kentico
7 1 (0.42%) Exchange Server 2010
Applications
1 24 (10.13%) MS Office
2 16 (6.75%) MS Excel
3 7 (2.95%) MS Visio
4 6 (2.53%) MS PowerPoint
5 1 (0.42%) MS Project
5 1 (0.42%) Photoshop
Business Applications
1 17 (7.17%) Remedy ITSM
2 3 (1.27%) SAP FI
2 3 (1.27%) SAP CO
2 3 (1.27%) SAP FI/CO
3 2 (0.84%) SAP BPC
3 2 (0.84%) RMDS
3 2 (0.84%) WebTrends
4 1 (0.42%) SAP ERP
4 1 (0.42%) Cerner Millennium
4 1 (0.42%) Dynamics CRM
4 1 (0.42%) Adobe Campaign
Cloud Services
1 7 (2.95%) Google Apps
2 6 (2.53%) IaaS
3 3 (1.27%) SaaS
4 2 (0.84%) Cloud Computing
5 1 (0.42%) Google Analytics
5 1 (0.42%) Force.com
5 1 (0.42%) PaaS
5 1 (0.42%) Adobe Analytics
Communications & Networking
1 12 (5.06%) HTTP
2 11 (4.64%) WAN
3 10 (4.22%) VLAN
4 9 (3.80%) TCP/IP
4 9 (3.80%) LAN
5 7 (2.95%) SAN
5 7 (2.95%) Wi-Fi
5 7 (2.95%) Firewall
6 5 (2.11%) MPLS
7 4 (1.69%) BIG-IP
7 4 (1.69%) DSL
7 4 (1.69%) DNS
8 2 (0.84%) FCoE
8 2 (0.84%) iSCSI
8 2 (0.84%) NAS
8 2 (0.84%) Cisco ICM
8 2 (0.84%) Cisco IOS
8 2 (0.84%) Reverse Proxy
8 2 (0.84%) VoIP
8 2 (0.84%) VPN
Database & Business Intelligence
1 10 (4.22%) Oracle Database
2 7 (2.95%) SQL Server
3 6 (2.53%) Data Warehouse
4 5 (2.11%) SQL Server Integration Services
5 3 (1.27%) Oracle Database 11g
5 3 (1.27%) BusinessObjects XI
5 3 (1.27%) Hadoop
6 2 (0.84%) SQL Server 2012
6 2 (0.84%) Big Data
6 2 (0.84%) Pentaho
6 2 (0.84%) SQL Server Reporting Services
6 2 (0.84%) SQL Server Analysis Services
6 2 (0.84%) QlikView
6 2 (0.84%) Spotfire
6 2 (0.84%) Oracle9i Database
6 2 (0.84%) Oracle Reports
6 2 (0.84%) BusinessObjects
7 1 (0.42%) EDMS
7 1 (0.42%) RDBMS
7 1 (0.42%) Oracle Database 10g
Development Applications
1 4 (1.69%) JIRA
2 2 (0.84%) Jenkins
3 1 (0.42%) ClearQuest
3 1 (0.42%) Toad
3 1 (0.42%) Eclipse
3 1 (0.42%) ClearCase
3 1 (0.42%) Visual Studio
3 1 (0.42%) Ant
3 1 (0.42%) JUnit
3 1 (0.42%) Maven
3 1 (0.42%) Subversion
3 1 (0.42%) Artifactory
General
1 95 (40.08%) Finance
2 28 (11.81%) Banking
3 10 (4.22%) Front Office
4 8 (3.38%) Legal
5 7 (2.95%) Advertising
6 6 (2.53%) Investment Banking
6 6 (2.53%) Financial Institution
7 5 (2.11%) Telecoms
7 5 (2.11%) Law
8 4 (1.69%) Billing
9 3 (1.27%) Back Office
9 3 (1.27%) Aerospace
9 3 (1.27%) Publishing
9 3 (1.27%) Marketing
9 3 (1.27%) Retail
10 2 (0.84%) International Banking
11 1 (0.42%) Retail Banking
Job Titles
1 46 (19.41%) Analyst
2 28 (11.81%) Service Manager
3 19 (8.02%) Business Analyst
4 17 (7.17%) Architect
4 17 (7.17%) Project Manager
4 17 (7.17%) Consultant
5 13 (5.49%) Developer
6 12 (5.06%) Delivery Manager
7 11 (4.64%) Services Delivery Manager
7 11 (4.64%) Service Analyst
8 10 (4.22%) Support Engineer
9 8 (3.38%) Release Manager
9 8 (3.38%) Technical Support
10 7 (2.95%) Support Analyst
10 7 (2.95%) Technical Support Engineer
10 7 (2.95%) Technical Engineer
10 7 (2.95%) ITIL Manager
10 7 (2.95%) Incident Manager
11 6 (2.53%) Service Management Consultant
11 6 (2.53%) IT Services Manager
Libraries, Frameworks & Software Standards
1 12 (5.06%) SOAP
2 11 (4.64%) FIX Protocol
3 6 (2.53%) XML
4 5 (2.11%) .NET
4 5 (2.11%) HTML
5 4 (1.69%) Web Services
6 3 (1.27%) J2EE
6 3 (1.27%) Middleware
6 3 (1.27%) Java EE
7 2 (0.84%) MDX
7 2 (0.84%) CSS
7 2 (0.84%) JSP
8 1 (0.42%) WebSphere MQ
8 1 (0.42%) Rendezvous
8 1 (0.42%) Servlets
8 1 (0.42%) ASP.NET
8 1 (0.42%) COM
8 1 (0.42%) Struts
8 1 (0.42%) Hibernate
8 1 (0.42%) Application Packaging
Miscellaneous
1 23 (9.70%) Analytical Skills
2 18 (7.59%) CMDB
3 17 (7.17%) Management Information System
4 16 (6.75%) Computer Science
5 12 (5.06%) Blackberry
6 4 (1.69%) Visualisation
6 4 (1.69%) Equities
7 3 (1.27%) PMI
7 3 (1.27%) Derivative
7 3 (1.27%) Open Source
8 2 (0.84%) Enterprise Storage
8 2 (0.84%) Mobile Computing
8 2 (0.84%) Mobile App
8 2 (0.84%) Fat Client
8 2 (0.84%) Thin Client
8 2 (0.84%) Foreign Exchange (FX)
8 2 (0.84%) User Experience
8 2 (0.84%) Private Cloud
9 1 (0.42%) NHS
9 1 (0.42%) Mainframe
Operating Systems
1 49 (20.68%) Windows
2 17 (7.17%) Linux
3 16 (6.75%) Windows Server 2008
4 15 (6.33%) UNIX
4 15 (6.33%) Windows Server 2003
5 12 (5.06%) Android
6 11 (4.64%) Apple iOS
7 10 (4.22%) Windows 7
7 10 (4.22%) Solaris
8 7 (2.95%) Mac OS
9 4 (1.69%) Red Hat Enterprise Linux
10 2 (0.84%) AIX
11 1 (0.42%) Mac OS X
11 1 (0.42%) Windows XP
11 1 (0.42%) Debian
11 1 (0.42%) Windows 8
Processes & Methodologies
1 158 (66.67%) ITIL
2 67 (28.27%) ITSM
3 49 (20.68%) Service Delivery
4 37 (15.61%) Project Management
5 32 (13.50%) Change Management
6 31 (13.08%) PRINCE2
7 29 (12.24%) Problem Management
8 27 (11.39%) Stakeholder Management
9 26 (10.97%) Business Analysis
10 23 (9.70%) Incident Management
11 19 (8.02%) People Management
12 18 (7.59%) Performance Monitoring
13 15 (6.33%) Configuration Management
14 13 (5.49%) Risk Management
14 13 (5.49%) ITIL V3
15 12 (5.06%) Release Management
15 12 (5.06%) Information Security
16 11 (4.64%) BPR
16 11 (4.64%) Continuous Improvement
16 11 (4.64%) Application Performance Monitoring
Programming Languages
1 17 (7.17%) SQL
2 10 (4.22%) Java
3 5 (2.11%) C
4 3 (1.27%) VB.NET
4 3 (1.27%) JavaScript
5 2 (0.84%) R
5 2 (0.84%) PowerShell
5 2 (0.84%) PL/SQL
5 2 (0.84%) C#
5 2 (0.84%) C++
6 1 (0.42%) SOQL
6 1 (0.42%) VBScript
6 1 (0.42%) Apex Code
Qualifications
1 36 (15.19%) Degree
2 16 (6.75%) Security Cleared
3 15 (6.33%) ITIL Certification
4 11 (4.64%) PMI Certification
5 9 (3.80%) SC Cleared
6 8 (3.38%) PMP
7 6 (2.53%) CTC Cleared
7 6 (2.53%) CISA
8 5 (2.11%) Microsoft Certification
9 4 (1.69%) ITIL Foundation Certificate
9 4 (1.69%) MCSE
10 3 (1.27%) Cisco Certification
10 3 (1.27%) PRINCE2 Practitioner
10 3 (1.27%) MCITP
10 3 (1.27%) BC Cleared
11 2 (0.84%) HP APS
11 2 (0.84%) MCSA
12 1 (0.42%) CCNA
12 1 (0.42%) Oracle Certification
12 1 (0.42%) PRINCE2 Certification
Quality Assurance & Compliance
1 17 (7.17%) SLA
2 6 (2.53%) QA
3 5 (2.11%) COBIT
4 3 (1.27%) Sarbanes-Oxley
5 2 (0.84%) ISO/IEC 20000
5 2 (0.84%) ISO 9000
6 1 (0.42%) PMBOK
6 1 (0.42%) ISO 9001
6 1 (0.42%) ISO/IEC 27001
6 1 (0.42%) PCI DSS
System Software
1 25 (10.55%) Active Directory
2 8 (3.38%) VMware Infrastructure
3 5 (2.11%) Microsoft App-V
4 4 (1.69%) NLBS
5 2 (0.84%) Hyper-V
5 2 (0.84%) XenApp
5 2 (0.84%) Xen
5 2 (0.84%) NFS
6 1 (0.42%) VMware ESX
6 1 (0.42%) VMware Workstation
6 1 (0.42%) Citrix Presentation Server
6 1 (0.42%) Microsoft Virtual Server
6 1 (0.42%) XenDesktop
6 1 (0.42%) vCloud
Systems Management
1 10 (4.22%) HP SiteScope
2 6 (2.53%) SCOM
3 5 (2.11%) SCCM
4 3 (1.27%) WSUS
5 2 (0.84%) Cisco UCCX
5 2 (0.84%) Cisco CUCM
5 2 (0.84%) Cisco UCCE
5 2 (0.84%) NetBackup
5 2 (0.84%) Norton AntiVirus
5 2 (0.84%) SCOrch
6 1 (0.42%) Casper Suite
6 1 (0.42%) SCSM
6 1 (0.42%) Tivoli
6 1 (0.42%) Tivoli Storage Manager
6 1 (0.42%) Control-M
6 1 (0.42%) CiscoWorks
6 1 (0.42%) HP Quality Center
6 1 (0.42%) HP SIM
6 1 (0.42%) CA Spectrum
6 1 (0.42%) ITRS Geneos
Vendors
1 41 (17.30%) Microsoft
2 22 (9.28%) HP
2 22 (9.28%) Remedy
3 21 (8.86%) Oracle
4 20 (8.44%) Citrix
5 17 (7.17%) VMware
6 14 (5.91%) BMC
6 14 (5.91%) Cisco
7 11 (4.64%) Red Hat
7 11 (4.64%) ServiceNow
8 8 (3.38%) Google
8 8 (3.38%) WorldPay
9 7 (2.95%) Symantec
9 7 (2.95%) Business Objects
10 6 (2.53%) Fidessa
10 6 (2.53%) Apple
11 5 (2.11%) CheckPoint
12 4 (1.69%) MobileIron
12 4 (1.69%) SAP
12 4 (1.69%) Adobe
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £445.00 per day
Posted: 3 days ago
City, London
Networking People
Posted: 4 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Rate: £300.00 - £360.00 per day
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Rate: £250.00 - £335.00 per day
Posted: 12 days ago
City of London
Hays IT - Uk Posting account
Rate: £300.00 - £375.00 per day
Posted: 12 days ago