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Service Management Contracts in the City of London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Related Skills
Browse 27 Service Management job vacancies in the City of London

The first table below looks at the demand for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013		 Same period 2012 Same period 2011
Service Management
Rank 112 130 123
Rank change year-on-year
+18 -7
Contract jobs citing Service Management 104 86 135
As % of all contract IT jobs located in the City of London 1.534% 1.111% 1.349%
As % of the Processes & Methodologies category 2.069% 1.537% 1.898%
Number of daily rates quoted 69 57 75
Average daily rate £400 £458 £450
Average daily rate % change year-on-year
-12.56% +1.66%
90% offered a daily rate of more than £240 £325 £264
10% offered a daily rate of more than £550 £560 £550
UK excluding London average daily rate £355 £341 £325
% change year-on-year
+4.02% +5.00%
Number of hourly rates quoted 5 0 10
Average hourly rate £135.00 - £14.50
UK excluding London average hourly rate £14.75 £16.74 £14.91
% change year-on-year
-11.87% +12.25%
All Processes & Methodologies
City of London
Contract IT job ads with a match in the
Processes & Methodologies category		 5027 5597 7112
As % of all contract IT jobs located in the City of London 74.14% 72.30% 71.04%
Number of daily rates quoted 3796 4123 5235
Average daily rate £450 £475 £500
Average daily rate % change year-on-year
-5.26% -5.00%
90% offered a daily rate of more than £310 £301 £325
10% offered a daily rate of more than £600 £625 £650
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 93 82 123
Average hourly rate £31.25 £25.00 £25.00
Average hourly rate % change year-on-year
+25.00% -
90% offered a hourly rate of more than £17.00 £16.65 £14.50
10% offered a hourly rate of more than £125.00 £47.85 £54.00
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Management
London

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

City of London Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

City of London Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 19 June 2013.

City of London Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

City of London Service Management Hourly Rate Trend

Service Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 19 June 2013.

City of London Service Management Hourly Rate Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 135 (69.59%) ITIL
2 60 (30.93%) Windows
3 51 (26.29%) Project Management
4 49 (25.26%) Finance
5 47 (24.23%) Service Delivery
6 40 (20.62%) PRINCE2
7 37 (19.07%) Banking
8 36 (18.56%) Windows Server 2003
8 36 (18.56%) Security Cleared
9 35 (18.04%) ITSM
10 33 (17.01%) SLA
11 32 (16.49%) Windows Server 2008
12 31 (15.98%) Citrix
13 30 (15.46%) Internet
14 28 (14.43%) Active Directory
15 26 (13.40%) SQL
16 25 (12.89%) Windows XP
16 25 (12.89%) Change Management
16 25 (12.89%) Business Analysis
17 24 (12.37%) MCSE
17 24 (12.37%) Microsoft Certification
18 23 (11.86%) Microsoft
18 23 (11.86%) LAN
18 23 (11.86%) WAN
19 22 (11.34%) Change Control
20 21 (10.82%) Windows 7
20 21 (10.82%) Oracle
21 20 (10.31%) Blackberry
22 18 (9.278%) UNIX
22 18 (9.278%) QA

Service Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 17 (8.763%) HTML
2 10 (5.155%) XML
3 7 (3.608%) Web Services
4 6 (3.093%) SOAP
5 4 (2.062%) WSDL
5 4 (2.062%) CSS
5 4 (2.062%) Ajax
6 3 (1.546%) CSS3
6 3 (1.546%) JSON
6 3 (1.546%) jQuery
6 3 (1.546%) HTML5
6 3 (1.546%) Ext JS
7 2 (1.031%) Middleware
8 1 (0.515%) WebSphere
8 1 (0.515%) Application Packaging
8 1 (0.515%) UDDI
8 1 (0.515%) .NET
8 1 (0.515%) J2EE
8 1 (0.515%) X-Windows
Application Platforms
1 17 (8.763%) MS Exchange
2 13 (6.701%) Exchange Server 2007
3 5 (2.577%) SharePoint
4 4 (2.062%) IIS
4 4 (2.062%) TIBCO EMS
5 3 (1.546%) IBM Notes
6 2 (1.031%) Lync
6 2 (1.031%) SharePoint 2013
7 1 (0.515%) Exchange Server 2003
7 1 (0.515%) Exchange Server 2010
7 1 (0.515%) SAS
7 1 (0.515%) WebLogic
7 1 (0.515%) WebLogic Portal
7 1 (0.515%) CMS
Applications
1 16 (8.247%) MS Office
2 12 (6.186%) MS Excel
3 10 (5.155%) MS Visio
4 6 (3.093%) MS PowerPoint
5 4 (2.062%) Acrobat
5 4 (2.062%) MS Project
Business Applications
1 4 (2.062%) BusinessWorks
2 1 (0.515%) Remedy ITSM
2 1 (0.515%) Remedy AR System
2 1 (0.515%) Oracle BPM
2 1 (0.515%) SAP HR
2 1 (0.515%) SAP SM
Communications & Networking
1 30 (15.46%) Internet
2 23 (11.86%) LAN
2 23 (11.86%) WAN
3 14 (7.216%) Cisco ASA
3 14 (7.216%) Intranet
4 11 (5.670%) VoIP
4 11 (5.670%) SAN
5 9 (4.639%) DNS
6 8 (4.124%) DHCP
7 7 (3.608%) TCP/IP
7 7 (3.608%) Firewall
8 4 (2.062%) HTTP
9 2 (1.031%) VPN
9 2 (1.031%) PBX
9 2 (1.031%) ADSL
9 2 (1.031%) Ethernet
9 2 (1.031%) Unified Communications
9 2 (1.031%) NetScaler
10 1 (0.515%) Cisco Nexus
10 1 (0.515%) ADSL2+
Database & Business Intelligence
1 16 (8.247%) SQL Server
2 5 (2.577%) Oracle 10g
3 4 (2.062%) Oracle 9i
4 3 (1.546%) SQLPlus
5 2 (1.031%) Oracle 8/8i
5 2 (1.031%) Oracle 11g
6 1 (0.515%) SQL Server 2012
6 1 (0.515%) SQL Server 2008
6 1 (0.515%) Data Mining
6 1 (0.515%) Data Warehouse
6 1 (0.515%) Oracle Reports
6 1 (0.515%) PowerCenter
6 1 (0.515%) RDBMS
6 1 (0.515%) Oracle OWB
Development Applications
1 4 (2.062%) FrontPage
2 2 (1.031%) JIRA
3 1 (0.515%) ClearCase
3 1 (0.515%) TestDirector
3 1 (0.515%) QuickTest Pro
3 1 (0.515%) LoadRunner
3 1 (0.515%) ClearQuest
3 1 (0.515%) JMeter
General
1 49 (25.26%) Finance
2 37 (19.07%) Banking
3 16 (8.247%) Telecoms
4 13 (6.701%) Legal
5 12 (6.186%) Back Office
6 11 (5.670%) Law
7 10 (5.155%) Investment Banking
8 7 (3.608%) Games
9 5 (2.577%) Corporate Banking
10 4 (2.062%) Retail
11 2 (1.031%) Billing
11 2 (1.031%) Manufacturing
12 1 (0.515%) Marketing
12 1 (0.515%) Retail Banking
12 1 (0.515%) Front Office
Job Titles
1 47 (24.23%) Analyst
2 24 (12.37%) Administrator
3 20 (10.31%) Service Analyst
4 18 (9.278%) Systems Administrator
5 16 (8.247%) Service Manager
6 13 (6.701%) Support Analyst
7 9 (4.639%) Service Management Analyst
7 9 (4.639%) Delivery Manager
8 8 (4.124%) Business Analyst
9 7 (3.608%) Designer
10 6 (3.093%) Service Desk Analyst
10 6 (3.093%) Technical Manager
10 6 (3.093%) Architect
10 6 (3.093%) Project Manager
10 6 (3.093%) Support Engineer
10 6 (3.093%) 3rd Line Support
11 5 (2.577%) Virtualisation Specialist
11 5 (2.577%) Operations Support Analyst
11 5 (2.577%) 3rd Line Support Engineer
11 5 (2.577%) Consultant
Miscellaneous
1 20 (10.31%) Blackberry
2 9 (4.639%) Management Information System
3 7 (3.608%) Statistics
4 6 (3.093%) Enterprise Storage
4 6 (3.093%) Data Protection Act
5 5 (2.577%) CMDB
5 5 (2.577%) SWIFT
6 4 (2.062%) Freedom of Information
6 4 (2.062%) Freedom of Information Act
6 4 (2.062%) PDA
7 3 (1.546%) Mobile App
7 3 (1.546%) RIA
8 2 (1.031%) Replication
8 2 (1.031%) Mainframe
8 2 (1.031%) Enterprise Software
9 1 (0.515%) Mobile Payment
9 1 (0.515%) Derivative
9 1 (0.515%) Credit Risk
9 1 (0.515%) Computer Science
9 1 (0.515%) SaaS
Operating Systems
1 60 (30.93%) Windows
2 36 (18.56%) Windows Server 2003
3 32 (16.49%) Windows Server 2008
4 25 (12.89%) Windows XP
5 21 (10.82%) Windows 7
6 18 (9.278%) UNIX
7 14 (7.216%) Linux
8 9 (4.639%) Solaris
9 6 (3.093%) HPUX
10 5 (2.577%) Mac OS X
11 4 (2.062%) Windows 2000
12 2 (1.031%) Red Hat Enterprise Linux
13 1 (0.515%) Windows Server 2012
13 1 (0.515%) NetWare
Processes & Methodologies
1 135 (69.59%) ITIL
2 51 (26.29%) Project Management
3 47 (24.23%) Service Delivery
4 40 (20.62%) PRINCE2
5 35 (18.04%) ITSM
6 25 (12.89%) Change Management
6 25 (12.89%) Business Analysis
7 22 (11.34%) Change Control
8 16 (8.247%) Migration
8 16 (8.247%) ITIL V3
9 14 (7.216%) Incident Management
10 13 (6.701%) Configuration Management
10 13 (6.701%) Stakeholder Management
10 13 (6.701%) Risk Management
11 12 (6.186%) Disaster Recovery
12 11 (5.670%) PRINCE
13 10 (5.155%) Agile Software Development
13 10 (5.155%) Release Management
13 10 (5.155%) Problem Management
14 9 (4.639%) E-Commerce
Programming Languages
1 26 (13.40%) SQL
2 9 (4.639%) Java
3 6 (3.093%) C
4 5 (2.577%) PowerShell
5 4 (2.062%) PL/SQL
5 4 (2.062%) JavaScript
5 4 (2.062%) VB
5 4 (2.062%) Scala
6 3 (1.546%) VBScript
6 3 (1.546%) PHP
6 3 (1.546%) Shell Script
7 2 (1.031%) Bash shell
8 1 (0.515%) Python
8 1 (0.515%) C#
8 1 (0.515%) Perl
Qualifications
1 36 (18.56%) Security Cleared
2 24 (12.37%) MCSE
2 24 (12.37%) Microsoft Certification
3 17 (8.763%) Degree
3 17 (8.763%) DV Cleared
4 16 (8.247%) SC Cleared
5 13 (6.701%) Cisco Certification
5 13 (6.701%) CCNA
6 9 (4.639%) ITIL Certification
7 7 (3.608%) MCP
7 7 (3.608%) MBA
8 6 (3.093%) MCSA
8 6 (3.093%) MCITP
9 5 (2.577%) VMware Certified Professional (VCP)
10 4 (2.062%) PRINCE2 Certification
11 3 (1.546%) BC Cleared
12 2 (1.031%) PMI Certification
12 2 (1.031%) CISSP
12 2 (1.031%) PRINCE2 Practitioner
13 1 (0.515%) VCAP
Quality Assurance & Compliance
1 33 (17.01%) SLA
2 18 (9.278%) QA
3 7 (3.608%) COBIT
4 3 (1.546%) ISO 9001
5 2 (1.031%) ISO/IEC 27001
6 1 (0.515%) Data Quality
6 1 (0.515%) Sarbanes-Oxley
System Software
1 28 (14.43%) Active Directory
2 10 (5.155%) VMware Infrastructure
3 8 (4.124%) Hyper-V
4 6 (3.093%) vSphere
5 4 (2.062%) VMware ESXi
5 4 (2.062%) DFS Replication
5 4 (2.062%) Microsoft Virtual Server
6 2 (1.031%) VMware ESX
7 1 (0.515%) vCloud
7 1 (0.515%) Oracle RAC
7 1 (0.515%) XenApp
7 1 (0.515%) Terminal Server
7 1 (0.515%) Microsoft App-V
Systems Management
1 9 (4.639%) SCOM
2 7 (3.608%) Tivoli
3 6 (3.093%) HP Data Protector
3 6 (3.093%) SCCM
4 5 (2.577%) WSUS
4 5 (2.577%) OpenView Configuration Management
5 4 (2.062%) TIBCO Hawk
5 4 (2.062%) Norton AntiVirus
6 2 (1.031%) Tivoli Monitoring
6 2 (1.031%) Tivoli Storage Manager
7 1 (0.515%) McAfee ePO
7 1 (0.515%) SolarWinds Orion
7 1 (0.515%) Puppet
7 1 (0.515%) Oracle Enterprise Manager
7 1 (0.515%) Systems Management Server (SMS)
7 1 (0.515%) Control-M
Vendors
1 31 (15.98%) Citrix
2 23 (11.86%) Microsoft
3 21 (10.82%) Oracle
4 17 (8.763%) Cisco
5 14 (7.216%) Remedy
6 13 (6.701%) VMware
7 12 (6.186%) HP
8 9 (4.639%) Sybase
8 9 (4.639%) IBM
9 8 (4.124%) Sun
10 7 (3.608%) Cadence
11 6 (3.093%) Veeam
12 5 (2.577%) Symantec
12 5 (2.577%) TIBCO
12 5 (2.577%) Misys
12 5 (2.577%) Thunderhead
13 4 (2.062%) GoldenSource
13 4 (2.062%) Adobe
13 4 (2.062%) EMC
13 4 (2.062%) Apple
Service Delivery Manager
City of London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 28 May 2013
IT Service Desk Analyst, Financial, Contract, Canary Wharf
City, London
You will adopt best practice approach to IT service management (ITIL)... Administering active directory and managing remote access... Active Directory. experience supporting Windows platform... Operating within an ITIL...
Randstad Technologies
Rate: £18 - £25 per hour
Posted: 17 June 2013
DV Cleared Business Continuity (Disaster Rec/IT Service Mgmt)
City of London
They are looking for a DV Cleared Business Continuity/Disaster Recovery specialist to join a busy business area... Provide support to the team in the development and implementation...
Capita Resourcing Ltd
Rate: £400 - £480 per day
Posted: 29 May 2013
DV Cleared Incident Manager (Service Desk Team Leader)
City of London
BAU cover work for others in the team who will be helpign out with another large programme. Manage the Helpdesk Analyst in the Call Centre area. Overall management...
Capita Resourcing Ltd
Rate: £250 - £350 per day
Posted: 6 June 2013
Configuration Analyst (Service Delivery, ITIL V3, V2, JIRA, Spi
City of London
Candidates need to have experience of: Straight configuration and service asset based configuration with configuration management systems and databases in an ITIL environment.Service Transition/Configuration Analyst Role:*...
Sand Resources
Rate: £250 - £300 per day
Posted: 3 June 2013
Change and Configuration Management Analyst- Financial Services
City of London
Rate: £350 - £400 per day
Posted: 28 May 2013
Performance Manager - Service Delivery
City, London
Advanced Resource Managers
Rate: £400 - £450 per day
Posted: 18 June 2013
Operations Support Analyst
City, London
Cititec
Rate: £300 - £350 per day
Posted: 14 June 2013
Business Process Analyst
City, London
Advanced Resource Managers
Posted: 17 June 2013
Automation/Monitoring Operations Support Analyst
City, London
Aston Carter
Rate: £325 - £375 per annum
Posted: 17 June 2013
DV Cleared Business Continuity Consultant
City of London
Rate: MarketRate
Posted: 28 May 2013
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Last Updated Wednesday 19 June 2013
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