The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 99 98 108
Rank change year-on-year
-1 +10
Contract jobs citing Service Management 62 117 105
As % of all contract IT jobs located in the City of London 1.86% 2.01% 1.80%
As % of the Processes & Methodologies category 2.18% 2.51% 2.25%
Number of daily rates quoted 49 88 82
Median daily rate £500 £450 £393
Median daily rate % change year-on-year
+11.11% +14.64%
90% offered a daily rate of more than £209 £300 £250
10% offered a daily rate of more than £634 £625 £575
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 5 1 0
Median hourly rate £12.50 £175.00 -
Median hourly rate % change year-on-year
-92.85% -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2839 4661 4661
As % of all contract IT jobs located in the City of London 84.97% 79.91% 79.98%
Number of daily rates quoted 2319 3676 3496
Median daily rate £475 £463 £450
Median daily rate % change year-on-year
+2.70% +2.77%
90% offered a daily rate of more than £338 £325 £305
10% offered a daily rate of more than £638 £625 £625
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 23 51 37
Median hourly rate £19.00 £24.50 £21.75
Median hourly rate % change year-on-year
-22.44% +12.64%
90% offered a hourly rate of more than £12.50 £14.95 £14.50
10% offered a hourly rate of more than £31.50 £59.70 £53.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 29 June 2016.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 29 June 2016.

Service Management Hourly Rate Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 29 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Management.

1 74 (66.07%) ITIL
2 56 (50.00%) Finance
3 33 (29.46%) ITSM
4 29 (25.89%) Project Management
5 25 (22.32%) Change Management
6 22 (19.64%) Incident Management
7 20 (17.86%) Active Directory
8 19 (16.96%) Configuration Management
8 19 (16.96%) ITIL V3
9 18 (16.07%) Microsoft
9 18 (16.07%) Windows
9 18 (16.07%) SQL
10 17 (15.18%) Problem Management
11 16 (14.29%) Unix
12 13 (11.61%) MS Excel
13 12 (10.71%) Perl
13 12 (10.71%) Banking
14 11 (9.82%) Degree
14 11 (9.82%) Software Engineering
14 11 (9.82%) Service Delivery
14 11 (9.82%) zSecure
15 10 (8.93%) Windows 7
15 10 (8.93%) Puppet
15 10 (8.93%) RACF
15 10 (8.93%) PMP
15 10 (8.93%) PMI Certification
15 10 (8.93%) MS Office
15 10 (8.93%) Agile Software Development
16 9 (8.04%) Management Information System
16 9 (8.04%) Programme Management

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.36%) SharePoint
2 4 (3.57%) Exchange Server 2010
2 4 (3.57%) MS Exchange
2 4 (3.57%) WebSphere
3 2 (1.79%) WebLogic
3 2 (1.79%) WebSphere Application Server
4 1 (0.89%) CMS
4 1 (0.89%) Confluence
4 1 (0.89%) Exchange Server 2013
4 1 (0.89%) IIS
4 1 (0.89%) Lightstreamer
4 1 (0.89%) Oracle Coherence
4 1 (0.89%) Sitecore CMS
4 1 (0.89%) Skype for Business
Applications
1 13 (11.61%) MS Excel
2 10 (8.93%) MS Office
3 6 (5.36%) MS PowerPoint
4 3 (2.68%) MS Visio
5 1 (0.89%) Spreadsheet
Business Applications
1 4 (3.57%) Remedy ITSM
2 2 (1.79%) Dynamics AX
3 1 (0.89%) assyst
3 1 (0.89%) Documaker
Cloud Services
1 4 (3.57%) Microsoft Azure
2 3 (2.68%) Cloud Computing
3 2 (1.79%) Office 365
4 1 (0.89%) Amazon AWS
4 1 (0.89%) Google Apps
4 1 (0.89%) IaaS
4 1 (0.89%) SaaS
Communications & Networking
1 8 (7.14%) Firewall
1 8 (7.14%) LDAP
2 7 (6.25%) HTTP
3 6 (5.36%) DNS
4 3 (2.68%) SAN
5 2 (1.79%) BIG-IP
5 2 (1.79%) Cisco ASA
5 2 (1.79%) Cisco Nexus
5 2 (1.79%) DHCP
5 2 (1.79%) F5 BIG-IP GTM
5 2 (1.79%) F5 BIG-IP LTM
5 2 (1.79%) LAN
5 2 (1.79%) SSL
5 2 (1.79%) TCP/IP
5 2 (1.79%) WAAS
5 2 (1.79%) WAN
5 2 (1.79%) Wireless
5 2 (1.79%) Wireshark
6 1 (0.89%) Network Security
6 1 (0.89%) Remote Desktop
Database & Business Intelligence
1 3 (2.68%) DB2
1 3 (2.68%) Oracle Database
2 1 (0.89%) Data Warehouse
2 1 (0.89%) Oracle Exadata
2 1 (0.89%) Oracle ODI
2 1 (0.89%) Relational Database
2 1 (0.89%) SQL Server
Development Applications
1 4 (3.57%) Hudson
1 4 (3.57%) Octopus Deploy
2 2 (1.79%) JIRA
3 1 (0.89%) Sonatype Nexus
3 1 (0.89%) Subversion
3 1 (0.89%) Team Foundation Server
3 1 (0.89%) TeamCity
General
1 56 (50.00%) Finance
2 12 (10.71%) Banking
3 7 (6.25%) Financial Institution
4 5 (4.46%) Retail
5 4 (3.57%) Advertising
5 4 (3.57%) Legal
6 3 (2.68%) Investment Banking
7 2 (1.79%) French Language
7 2 (1.79%) German Language
7 2 (1.79%) Italian Language
7 2 (1.79%) Law
7 2 (1.79%) Spanish Language
7 2 (1.79%) Telecoms
8 1 (0.89%) Military
8 1 (0.89%) Publishing
8 1 (0.89%) Retail Banking
Job Titles
1 16 (14.29%) Analyst
1 16 (14.29%) Consultant
2 9 (8.04%) Architect
3 7 (6.25%) Implementation Specialist
3 7 (6.25%) ITSM Specialist
3 7 (6.25%) Management Consultant
3 7 (6.25%) Service Management Consultant
4 6 (5.36%) Incident Analyst
4 6 (5.36%) IT Manager
4 6 (5.36%) ITIL Consultant
4 6 (5.36%) ITIL Service Consultant
4 6 (5.36%) ITIL Service Management Consultant
4 6 (5.36%) Project Manager
4 6 (5.36%) RACF Technician
4 6 (5.36%) Service Manager
5 5 (4.46%) Deployment Engineer
5 5 (4.46%) IT Services Manager
5 5 (4.46%) ITIL Expert
5 5 (4.46%) Security Technician
5 5 (4.46%) Service Analyst
Libraries, Frameworks & Software Standards
1 7 (6.25%) Ajax
1 7 (6.25%) CSS
1 7 (6.25%) HTML
1 7 (6.25%) XML
2 6 (5.36%) Middleware
3 2 (1.79%) J2EE
3 2 (1.79%) Oracle Fusion
3 2 (1.79%) Web Services
3 2 (1.79%) WebCenter
4 1 (0.89%) CGI
4 1 (0.89%) FIX Protocol
4 1 (0.89%) Flash
4 1 (0.89%) GWT
4 1 (0.89%) IBM Integration Bus
4 1 (0.89%) WebSphere MQ
Miscellaneous
1 9 (8.04%) Management Information System
2 8 (7.14%) Analytical Skills
3 7 (6.25%) Hedge funds
4 4 (3.57%) CMDB
4 4 (3.57%) Fat Client
4 4 (3.57%) Thin Client
5 3 (2.68%) Freedom of Information
5 3 (2.68%) Mainframe
6 2 (1.79%) BBC
6 2 (1.79%) Clustering
6 2 (1.79%) Data Centre
6 2 (1.79%) Virtual Team
7 1 (0.89%) CESG
7 1 (0.89%) Digital Media
7 1 (0.89%) EMC VMAX
7 1 (0.89%) EMC VNX
7 1 (0.89%) Health Informatics
7 1 (0.89%) Public Cloud
7 1 (0.89%) User Experience
7 1 (0.89%) Video on Demand
Operating Systems
1 18 (16.07%) Windows
2 16 (14.29%) Unix
3 10 (8.93%) Windows 7
4 8 (7.14%) Linux
5 6 (5.36%) Windows Server
6 5 (4.46%) Windows Server 2012
7 4 (3.57%) AIX
8 3 (2.68%) Apple iOS
8 3 (2.68%) Oracle Linux
8 3 (2.68%) Red Hat Enterprise Linux
8 3 (2.68%) Solaris
8 3 (2.68%) SUSE
8 3 (2.68%) Windows Server 2008
9 2 (1.79%) Windows 8
9 2 (1.79%) zOS
10 1 (0.89%) Android
10 1 (0.89%) SUSE Linux Enterprise Server
Processes & Methodologies
1 74 (66.07%) ITIL
2 33 (29.46%) ITSM
3 29 (25.89%) Project Management
4 25 (22.32%) Change Management
5 22 (19.64%) Incident Management
6 19 (16.96%) Configuration Management
6 19 (16.96%) ITIL V3
7 17 (15.18%) Problem Management
8 11 (9.82%) Service Delivery
8 11 (9.82%) Software Engineering
9 10 (8.93%) Agile Software Development
10 9 (8.04%) Programme Management
11 7 (6.25%) CMMI
11 7 (6.25%) PRINCE2
11 7 (6.25%) Process Improvement
11 7 (6.25%) Release Management
12 6 (5.36%) Data Protection
12 6 (5.36%) Stakeholder Management
13 5 (4.46%) Information Management
13 5 (4.46%) Software Deployment
Programming Languages
1 18 (16.07%) SQL
2 12 (10.71%) Perl
3 9 (8.04%) Shell Script
4 8 (7.14%) JavaScript
5 6 (5.36%) Java
6 3 (2.68%) C
6 3 (2.68%) Korn
6 3 (2.68%) PowerShell
7 2 (1.79%) Bash Shell
7 2 (1.79%) C++
7 2 (1.79%) VBScript
8 1 (0.89%) PHP
8 1 (0.89%) Python
8 1 (0.89%) Ruby
8 1 (0.89%) T-SQL
Qualifications
1 11 (9.82%) Degree
2 10 (8.93%) PMI Certification
2 10 (8.93%) PMP
3 8 (7.14%) Security Cleared
4 6 (5.36%) ITIL Certification
5 3 (2.68%) ITIL Foundation Certificate
5 3 (2.68%) MCITP
5 3 (2.68%) Microsoft Certification
5 3 (2.68%) SC Cleared
6 2 (1.79%) BC Cleared
6 2 (1.79%) CISM
6 2 (1.79%) CISSP
6 2 (1.79%) MCP
6 2 (1.79%) MCTS
7 1 (0.89%) MBA
7 1 (0.89%) MCSA
7 1 (0.89%) MCSE
7 1 (0.89%) MOS
7 1 (0.89%) RHCA
7 1 (0.89%) RHCE
Quality Assurance & Compliance
1 7 (6.25%) SLA
2 4 (3.57%) ISO/IEC 27001
3 3 (2.68%) COBIT
4 2 (1.79%) PCI DSS
4 2 (1.79%) QA
5 1 (0.89%) ISO/IEC 20000
5 1 (0.89%) Solvency II
System Software
1 20 (17.86%) Active Directory
2 10 (8.93%) RACF
3 6 (5.36%) VMware Infrastructure
4 4 (3.57%) Terminal Services
4 4 (3.57%) vSphere
5 2 (1.79%) Virtual Machines
5 2 (1.79%) VMware ESXi
6 1 (0.89%) ACF2
6 1 (0.89%) NFS
6 1 (0.89%) Oracle RAC
6 1 (0.89%) Samba
6 1 (0.89%) Veritas Cluster Server
Systems Management
1 11 (9.82%) zSecure
2 10 (8.93%) Puppet
3 5 (4.46%) Opscode Chef
4 3 (2.68%) Ansible
5 2 (1.79%) SCCM
6 1 (0.89%) Control-M
6 1 (0.89%) EMC NetWorker
6 1 (0.89%) HP Data Protector
6 1 (0.89%) Nagios
6 1 (0.89%) NetBackup
6 1 (0.89%) OpenView
6 1 (0.89%) Oracle Enterprise Manager
6 1 (0.89%) Red Hat Satellite
6 1 (0.89%) SCOM
6 1 (0.89%) Tivoli Storage Manager
6 1 (0.89%) WSUS
Vendors
1 18 (16.07%) Microsoft
2 7 (6.25%) Remedy
3 6 (5.36%) Cisco
3 6 (5.36%) Citrix
3 6 (5.36%) VMware
4 5 (4.46%) BMC
4 5 (4.46%) ServiceNow
5 4 (3.57%) CheckPoint
5 4 (3.57%) HP
5 4 (3.57%) IBM
5 4 (3.57%) Oracle
6 3 (2.68%) Ab Initio
6 3 (2.68%) Apple
6 3 (2.68%) EMC
6 3 (2.68%) F5
6 3 (2.68%) Juniper
6 3 (2.68%) Red Hat
6 3 (2.68%) SolarWinds
6 3 (2.68%) WorldPay
7 2 (1.79%) Riverbed
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 18 hours ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 18 hours ago
City, London
Thebes IT
Rate: £550 - £600 per day
Posted: Yesterday
City, London
LA International
Posted: 9 hours ago
City of London
aap3
Rate: £150 - £186 per annum
Posted: 7 days ago
City, London
Nigel Frank International Ltd
Rate: £425 - £465 per day
Posted: 5 days ago
City, London
The Collinson Group
Posted: 7 days ago
City, London
Harris Rubbert Associates
Rate: £500 per day
Posted: 6 days ago