The table below looks at the statistics for Service Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Management
London / City of London
Rank 99 101 70
Rank change year-on-year
+2 -31
Contract jobs citing Service Management 49 58 135
As % of all contract IT jobs located in the City of London 1.68% 1.81% 2.63%
As % of the Processes & Methodologies category 1.98% 2.08% 3.17%
Number of daily rates quoted 32 43 107
Median daily rate £446 £425 £475
Median daily rate % change year-on-year
+4.82% -10.52%
90% offered a daily rate of more than £249 £252 £295
10% offered a daily rate of more than £575 £625 £586
UK excluding London median daily rate £410 £395 £375
% change year-on-year
+3.79% +5.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £17.00
UK excluding London median hourly rate £13.75 £13.50 £16.00
% change year-on-year
+1.85% -15.62%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2475 2787 4253
As % of all contract IT jobs located in the City of London 84.85% 86.90% 82.73%
Number of daily rates quoted 1964 2211 3314
Median daily rate £500 £485 £450
Median daily rate % change year-on-year
+3.09% +7.77%
90% offered a daily rate of more than £345 £325 £313
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 15 28 32
Median hourly rate £21.75 £22.00 £20.45
Median hourly rate % change year-on-year
-1.13% +7.60%
90% offered a hourly rate of more than £13.50 £13.00 £12.95
10% offered a hourly rate of more than £80.00 £53.00 £45.50
UK excluding London median hourly rate £36.00 £40.00 £27.79
% change year-on-year
-10.00% +43.93%

Service Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the City of London region.

Service Management Daily Rate Trend in the City of London

Service Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the City of London region over the 3 months to 25 February 2017.

Service Management Daily Rate Histogram in the City of London

Service Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the City of London region.

Service Management Hourly Rate Trend in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 25 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Management.

1 60 (53.10%) ITIL
2 40 (35.40%) Agile Software Development
3 35 (30.97%) ITSM
4 29 (25.66%) Finance
5 25 (22.12%) Project Management
6 23 (20.35%) Security Cleared
7 15 (13.27%) Scrum
8 14 (12.39%) Linux
8 14 (12.39%) LAN
8 14 (12.39%) DevOps
9 13 (11.50%) Data Centre
9 13 (11.50%) Windows
10 12 (10.62%) WAN
10 12 (10.62%) Stakeholder Management
10 12 (10.62%) Asset Management
10 12 (10.62%) SC Cleared
11 11 (9.73%) DV Cleared
11 11 (9.73%) ServiceNow
11 11 (9.73%) Retail
11 11 (9.73%) Firewall
11 11 (9.73%) Service Delivery
11 11 (9.73%) Microsoft
12 10 (8.85%) SQL
12 10 (8.85%) Change Management
12 10 (8.85%) Virtual Team
12 10 (8.85%) Release Management
13 9 (7.96%) Degree
13 9 (7.96%) Mentoring
13 9 (7.96%) Coaching
13 9 (7.96%) VMware

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.96%) SharePoint
2 3 (2.65%) Confluence
3 2 (1.77%) Apache
3 2 (1.77%) JBoss
3 2 (1.77%) Tomcat
3 2 (1.77%) WebSphere
4 1 (0.88%) Elasticsearch
4 1 (0.88%) IIS
4 1 (0.88%) MS Exchange
4 1 (0.88%) OpenStack
4 1 (0.88%) Oracle Coherence
4 1 (0.88%) WebLogic
4 1 (0.88%) WebSphere Application Server
Applications
1 7 (6.19%) MS Office
2 5 (4.42%) MS Excel
3 4 (3.54%) MS Visio
4 1 (0.88%) HipChat
4 1 (0.88%) MS PowerPoint
4 1 (0.88%) Spreadsheet
Business Applications
1 1 (0.88%) Dynamics CRM
1 1 (0.88%) Remedy ITSM
1 1 (0.88%) SAP Business ByDesign
1 1 (0.88%) SAP ERP
1 1 (0.88%) SAP Oil and Gas
Cloud Services
1 5 (4.42%) Microsoft Azure
2 4 (3.54%) Amazon AWS
3 2 (1.77%) IaaS
3 2 (1.77%) Office 365
3 2 (1.77%) PaaS
3 2 (1.77%) SaaS
4 1 (0.88%) Cloud Computing
4 1 (0.88%) OneDrive
Communications & Networking
1 14 (12.39%) LAN
2 12 (10.62%) WAN
3 11 (9.73%) Firewall
4 6 (5.31%) Network Security
5 5 (4.42%) Wireless
6 4 (3.54%) DNS
6 4 (3.54%) VPN
7 3 (2.65%) Internet
7 3 (2.65%) TCP/IP
7 3 (2.65%) Wi-Fi
8 2 (1.77%) BGP
8 2 (1.77%) DHCP
8 2 (1.77%) OSPF
8 2 (1.77%) SSH
8 2 (1.77%) SSL
8 2 (1.77%) WLAN
9 1 (0.88%) FTP
9 1 (0.88%) HTTP
9 1 (0.88%) SMTP
9 1 (0.88%) SNMP
Database & Business Intelligence
1 4 (3.54%) SQL Server
2 2 (1.77%) Big Data
2 2 (1.77%) Oracle Database
2 2 (1.77%) PostgreSQL
2 2 (1.77%) Power BI
2 2 (1.77%) Relational Database
2 2 (1.77%) SQL Server 2012
3 1 (0.88%) DB2
3 1 (0.88%) Electronic Patient Records
3 1 (0.88%) Hadoop
3 1 (0.88%) Oracle Database 11g
3 1 (0.88%) SQL Server 2008
3 1 (0.88%) SQL Server Reporting Services
Development Applications
1 5 (4.42%) JIRA
2 3 (2.65%) Bitbucket
2 3 (2.65%) Git (software)
2 3 (2.65%) Jenkins
2 3 (2.65%) Sonatype Nexus
3 2 (1.77%) Atlassian Bamboo
4 1 (0.88%) Ant
4 1 (0.88%) JIRA Agile
4 1 (0.88%) JUnit
4 1 (0.88%) Liquibase
4 1 (0.88%) Maven
4 1 (0.88%) MSI
4 1 (0.88%) SonarQube
4 1 (0.88%) TeamCity
General
1 29 (25.66%) Finance
2 11 (9.73%) Retail
3 7 (6.19%) Banking
3 7 (6.19%) Financial Institution
4 4 (3.54%) Telecoms
5 3 (2.65%) Legal
5 3 (2.65%) Pharmaceutical
6 2 (1.77%) Law
6 2 (1.77%) Retail Banking
7 1 (0.88%) Electronics
7 1 (0.88%) Manufacturing
7 1 (0.88%) Marketing
7 1 (0.88%) Publishing
Job Titles
1 22 (19.47%) Analyst
2 14 (12.39%) Developer
3 11 (9.73%) Service Manager
4 8 (7.08%) Agile Coach
5 6 (5.31%) Project Manager
5 6 (5.31%) Service Analyst
6 5 (4.42%) Consultant
6 5 (4.42%) Infrastructure Manager
6 5 (4.42%) Systems Analyst
7 4 (3.54%) Architect
8 3 (2.65%) Business Systems Analyst
8 3 (2.65%) Graduate
8 3 (2.65%) Incident Manager
8 3 (2.65%) Infrastructure Services Manager
8 3 (2.65%) Linux Engineer
8 3 (2.65%) Linux/Unix DevOps
8 3 (2.65%) Network Analyst
8 3 (2.65%) Network Engineer
8 3 (2.65%) Service Desk Manager
8 3 (2.65%) Test Leader
Libraries, Frameworks & Software Standards
1 4 (3.54%) Middleware
2 3 (2.65%) HTML
2 3 (2.65%) XML
3 2 (1.77%) CSS
3 2 (1.77%) JSON
3 2 (1.77%) RSS
3 2 (1.77%) Software Packaging
3 2 (1.77%) Web Services
3 2 (1.77%) XSLT
4 1 (0.88%) .NET Framework
4 1 (0.88%) Elastic Stack
4 1 (0.88%) Flask
4 1 (0.88%) IBM Integration Bus
4 1 (0.88%) jQuery
4 1 (0.88%) MCollective
4 1 (0.88%) Node.js
4 1 (0.88%) Oracle Fusion
4 1 (0.88%) PostGIS
4 1 (0.88%) REST
4 1 (0.88%) Spring
Miscellaneous
1 13 (11.50%) Data Centre
2 10 (8.85%) Virtual Team
3 8 (7.08%) Analytical Skills
4 6 (5.31%) Equities
4 6 (5.31%) Fixed Income
5 5 (4.42%) Management Information System
6 4 (3.54%) User Experience
7 3 (2.65%) NHS
8 2 (1.77%) Web 2.0
9 1 (0.88%) Blackberry
9 1 (0.88%) Clustering
9 1 (0.88%) CMDB
9 1 (0.88%) Computer Science
9 1 (0.88%) Enterprise Storage
9 1 (0.88%) Hedge funds
9 1 (0.88%) Hybrid Cloud
9 1 (0.88%) Reference Data
9 1 (0.88%) Reinsurance
9 1 (0.88%) Video Conferencing
9 1 (0.88%) Wiki
Operating Systems
1 14 (12.39%) Linux
2 13 (11.50%) Windows
3 7 (6.19%) Windows Server
4 4 (3.54%) Red Hat Enterprise Linux
4 4 (3.54%) Unix
5 3 (2.65%) CentOS
5 3 (2.65%) Windows Server 2008
6 2 (1.77%) AIX
6 2 (1.77%) SUSE
6 2 (1.77%) Ubuntu
6 2 (1.77%) Windows 7
6 2 (1.77%) Windows Server 2012
7 1 (0.88%) Oracle Linux
7 1 (0.88%) Solaris
7 1 (0.88%) SUSE Linux Enterprise Server
7 1 (0.88%) Windows 10
Processes & Methodologies
1 60 (53.10%) ITIL
2 40 (35.40%) Agile Software Development
3 35 (30.97%) ITSM
4 25 (22.12%) Project Management
5 15 (13.27%) Scrum
6 14 (12.39%) DevOps
7 12 (10.62%) Asset Management
7 12 (10.62%) Stakeholder Management
8 11 (9.73%) Service Delivery
9 10 (8.85%) Change Management
9 10 (8.85%) Release Management
10 9 (7.96%) Coaching
10 9 (7.96%) Mentoring
11 8 (7.08%) Continuous Improvement
11 8 (7.08%) ITIL V3
11 8 (7.08%) Kanban
11 8 (7.08%) Matrix Management
11 8 (7.08%) Matrix Organization
11 8 (7.08%) Problem Management
11 8 (7.08%) Software Delivery
Programming Languages
1 10 (8.85%) SQL
2 6 (5.31%) Python
2 6 (5.31%) Ruby
3 5 (4.42%) Java
4 3 (2.65%) Bash Shell
4 3 (2.65%) JavaScript
4 3 (2.65%) Perl
4 3 (2.65%) PowerShell
5 2 (1.77%) C
5 2 (1.77%) PHP
6 1 (0.88%) Korn
6 1 (0.88%) Shell Script
Qualifications
1 23 (20.35%) Security Cleared
2 12 (10.62%) SC Cleared
3 11 (9.73%) DV Cleared
4 9 (7.96%) Degree
5 5 (4.42%) ITIL Certification
6 2 (1.77%) CISSP
7 1 (0.88%) CEH
7 1 (0.88%) CISM
7 1 (0.88%) CISMP
7 1 (0.88%) CTC Cleared
7 1 (0.88%) ECDL
7 1 (0.88%) GIAC
7 1 (0.88%) HNC
7 1 (0.88%) ISEB
7 1 (0.88%) MCITP
7 1 (0.88%) MCP
7 1 (0.88%) MCSE
7 1 (0.88%) MCTS
7 1 (0.88%) Microsoft Certification
7 1 (0.88%) SAP Certification
Quality Assurance & Compliance
1 7 (6.19%) SLA
2 5 (4.42%) QA
3 3 (2.65%) ISO/IEC 27001
3 3 (2.65%) PCI DSS
4 1 (0.88%) ISO 9001
System Software
1 8 (7.08%) Active Directory
2 7 (6.19%) VMware Infrastructure
3 2 (1.77%) Hyper-V
3 2 (1.77%) Microsoft App-V
4 1 (0.88%) Docker
4 1 (0.88%) Postfix
4 1 (0.88%) Squid
4 1 (0.88%) vCloud
4 1 (0.88%) Veritas Cluster Server
4 1 (0.88%) Virtual Desktop
4 1 (0.88%) Virtual Machines
4 1 (0.88%) VMware ESX
4 1 (0.88%) VMware ESXi
4 1 (0.88%) vSphere
4 1 (0.88%) XenDesktop
Systems Management
1 5 (4.42%) Puppet
2 3 (2.65%) SCCM
3 2 (1.77%) Ansible
3 2 (1.77%) Kubernetes
3 2 (1.77%) Tivoli
4 1 (0.88%) Docker Swarm
4 1 (0.88%) Kibana
4 1 (0.88%) logstash
4 1 (0.88%) Microsoft Data Protection Manager
4 1 (0.88%) Rancher
4 1 (0.88%) SCOM
4 1 (0.88%) SCOrch
4 1 (0.88%) SCSM
4 1 (0.88%) SCVMM
4 1 (0.88%) Terraform
4 1 (0.88%) ZABBIX
Vendors
1 11 (9.73%) Microsoft
1 11 (9.73%) ServiceNow
2 9 (7.96%) VMware
3 8 (7.08%) Oracle
4 6 (5.31%) Salesforce.com
5 5 (4.42%) Citrix
6 4 (3.54%) CheckPoint
6 4 (3.54%) Red Hat
7 3 (2.65%) Atlassian
7 3 (2.65%) Cisco
7 3 (2.65%) Remedy
8 2 (1.77%) Avaya
8 2 (1.77%) EMC
8 2 (1.77%) F5
8 2 (1.77%) IBM
8 2 (1.77%) NetIQ
8 2 (1.77%) Nortel
8 2 (1.77%) SAP
8 2 (1.77%) WorldPay
9 1 (0.88%) HP
City, London
Red10
Rate: £525 - £575 per day
Posted: Yesterday
City, London
Empiric Solutions
Posted: 2 days ago
City, London
Sanderson
Rate: £350 - £450 per day
Posted: 11 days ago
City, London
Reed Technology
Rate: £450 - £550 per day
Posted: 2 days ago