The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 223 236 254
Rank change year-on-year
+13 +18
Permanent jobs requiring a Service Analyst 87 104 80
As % of all permanent IT jobs located in the City of London 0.82% 0.83% 0.67%
As % of the Job Titles category 0.88% 0.89% 0.72%
Number of salaries quoted 77 98 68
Average salary £30,000 £27,500 £28,500
Average salary % change year-on-year
+9.09% -3.50%
90% offered a salary of more than £21,800 £21,000 £22,500
10% offered a salary of more than £42,700 £40,750 £50,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9848 11625 11140
As % of all permanent IT jobs located in the City of London 92.90% 92.57% 93.37%
Number of salaries quoted 8390 9773 9771
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £32,521
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 17 April 2015.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 107 (61.85%) Windows
2 104 (60.12%) Microsoft
3 102 (58.96%) MS Office
4 89 (51.45%) Active Directory
5 83 (47.98%) ITIL
6 64 (36.99%) MS Excel
7 63 (36.42%) Finance
7 63 (36.42%) Windows 7
8 56 (32.37%) MS Exchange
9 47 (27.17%) SLA
10 36 (20.81%) Blackberry
11 35 (20.23%) Windows XP
12 31 (17.92%) Degree
13 29 (16.76%) Citrix
13 29 (16.76%) Blackberry Enterprise Server
14 27 (15.61%) Bloomberg
14 27 (15.61%) Microsoft Certification
15 26 (15.03%) Reuters
15 26 (15.03%) VMware
15 26 (15.03%) Problem Management
16 24 (13.87%) Exchange Server 2010
17 23 (13.29%) MCP
18 20 (11.56%) Service Management
19 18 (10.40%) Management Information System
19 18 (10.40%) MCSE
19 18 (10.40%) VPN
20 17 (9.83%) DHCP
20 17 (9.83%) VMware Infrastructure
21 16 (9.25%) Windows Server 2008
21 16 (9.25%) Incident Management

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 56 (32.37%) MS Exchange
2 29 (16.76%) Blackberry Enterprise Server
3 24 (13.87%) Exchange Server 2010
4 11 (6.36%) Lync
5 10 (5.78%) Exchange Server 2003
6 9 (5.20%) Exchange Server 2013
7 3 (1.73%) SharePoint
7 3 (1.73%) Exchange Server 2007
8 2 (1.16%) WorkSite
9 1 (0.58%) IIS
9 1 (0.58%) IBM Notes
Applications
1 102 (58.96%) MS Office
2 64 (36.99%) MS Excel
3 7 (4.05%) MS PowerPoint
4 5 (2.89%) MS Visio
5 1 (0.58%) Spreadsheet
5 1 (0.58%) PowerPivot
5 1 (0.58%) Adobe Creative Suite
Business Applications
1 2 (1.16%) assyst
1 2 (1.16%) Remedy ITSM
Cloud Services
1 3 (1.73%) Office 365
2 2 (1.16%) Google Apps
Communications & Networking
1 18 (10.40%) VPN
2 17 (9.83%) DHCP
3 16 (9.25%) Internet
4 14 (8.09%) Network Security
5 13 (7.51%) LAN
5 13 (7.51%) VoIP
5 13 (7.51%) WAN
6 10 (5.78%) DNS
6 10 (5.78%) TCP/IP
7 6 (3.47%) IP Telephony
8 5 (2.89%) Firewall
9 3 (1.73%) SAN
10 2 (1.16%) Wireless
10 2 (1.16%) Extranet
10 2 (1.16%) Cisco IOS
11 1 (0.58%) Ethernet
11 1 (0.58%) ADSL
11 1 (0.58%) Broadband
Database & Business Intelligence
1 3 (1.73%) SQL Server
1 3 (1.73%) SQL Server 2005
2 2 (1.16%) SQL Server 2008
2 2 (1.16%) Oracle Database
2 2 (1.16%) SQL Server 2000
2 2 (1.16%) SQLPlus
3 1 (0.58%) Data Mining
General
1 63 (36.42%) Finance
2 16 (9.25%) Legal
3 14 (8.09%) Law
4 10 (5.78%) Financial Institution
4 10 (5.78%) Banking
5 7 (4.05%) Telecoms
6 3 (1.73%) Investment Banking
7 2 (1.16%) Retail
7 2 (1.16%) Manufacturing
8 1 (0.58%) Games
8 1 (0.58%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.58%) .NET
Miscellaneous
1 36 (20.81%) Blackberry
2 18 (10.40%) Management Information System
3 14 (8.09%) Hedge funds
4 12 (6.94%) CMDB
4 12 (6.94%) Mathematics
5 11 (6.36%) Analytical Skills
6 9 (5.20%) Computer Science
7 7 (4.05%) Smartphone
8 6 (3.47%) iPhone
9 2 (1.16%) Fat Client
9 2 (1.16%) Handset
9 2 (1.16%) Thin Client
10 1 (0.58%) EPoS
10 1 (0.58%) Spread Betting
10 1 (0.58%) Video Conferencing
10 1 (0.58%) iPad
10 1 (0.58%) BYOD
10 1 (0.58%) Mobile Computing
10 1 (0.58%) User Experience
Operating Systems
1 107 (61.85%) Windows
2 63 (36.42%) Windows 7
3 35 (20.23%) Windows XP
4 16 (9.25%) Windows Server 2008
5 13 (7.51%) Windows Server 2003
6 6 (3.47%) Android
7 4 (2.31%) Windows Mobile
7 4 (2.31%) Windows Vista
8 3 (1.73%) Apple iOS
8 3 (1.73%) Windows 8
9 2 (1.16%) Windows Server 2012
9 2 (1.16%) Mac OS
9 2 (1.16%) UNIX
9 2 (1.16%) Solaris
9 2 (1.16%) Linux
10 1 (0.58%) Mac OS X
Processes & Methodologies
1 83 (47.98%) ITIL
2 26 (15.03%) Problem Management
3 20 (11.56%) Service Management
4 16 (9.25%) Incident Management
5 14 (8.09%) Service Delivery
6 13 (7.51%) ITIL V3
7 7 (4.05%) Project Management
8 6 (3.47%) Migration
8 6 (3.47%) ITSM
9 5 (2.89%) Business Analysis
10 4 (2.31%) Low Latency
10 4 (2.31%) Information Security
10 4 (2.31%) Asset Management
10 4 (2.31%) Document Management
10 4 (2.31%) Time Management
10 4 (2.31%) Disaster Recovery
10 4 (2.31%) BCP
11 3 (1.73%) PRINCE2
11 3 (1.73%) CRM
11 3 (1.73%) Investment Management
Programming Languages
1 4 (2.31%) SQL
2 2 (1.16%) JavaScript
2 2 (1.16%) PL/SQL
3 1 (0.58%) C
Qualifications
1 31 (17.92%) Degree
2 27 (15.61%) Microsoft Certification
3 23 (13.29%) MCP
4 18 (10.40%) MCSE
5 9 (5.20%) ITIL Certification
5 9 (5.20%) MOS
6 8 (4.62%) Cisco Certification
6 8 (4.62%) CCNA
7 6 (3.47%) MCSA
8 5 (2.89%) MCITP
9 2 (1.16%) MCDST
9 2 (1.16%) MCTS
9 2 (1.16%) Security Cleared
10 1 (0.58%) ITIL Foundation Certificate
10 1 (0.58%) SC Cleared
10 1 (0.58%) A+ Certification
10 1 (0.58%) CCIE
10 1 (0.58%) CCNP
10 1 (0.58%) CCA
10 1 (0.58%) Citrix Certification
Quality Assurance & Compliance
1 47 (27.17%) SLA
System Software
1 89 (51.45%) Active Directory
2 17 (9.83%) VMware Infrastructure
3 8 (4.62%) XenApp
4 5 (2.89%) Hyper-V
5 3 (1.73%) VMware ESX
5 3 (1.73%) XenDesktop
6 2 (1.16%) XenServer
7 1 (0.58%) Microsoft Virtual Server
7 1 (0.58%) Citrix Presentation Server
Systems Management
1 9 (5.20%) SCCM
2 4 (2.31%) SCOM
3 2 (1.16%) McAfee ePO
4 1 (0.58%) Windows Intune
4 1 (0.58%) SCSM
4 1 (0.58%) Norton AntiVirus
Vendors
1 104 (60.12%) Microsoft
2 29 (16.76%) Citrix
3 27 (15.61%) Bloomberg
4 26 (15.03%) Reuters
4 26 (15.03%) VMware
5 16 (9.25%) Cisco
6 14 (8.09%) Avaya
7 6 (3.47%) McAfee
8 5 (2.89%) ServiceNow
9 4 (2.31%) Sophos
9 4 (2.31%) F5
10 3 (1.73%) AppSense
10 3 (1.73%) Altiris
10 3 (1.73%) Remedy
10 3 (1.73%) BMC
10 3 (1.73%) CheckPoint
11 2 (1.16%) Sun
11 2 (1.16%) Lotus
11 2 (1.16%) Apple
11 2 (1.16%) Oracle
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