The statistics below represent IT jobs advertised across the City of London region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 155 204 187
Rank change year-on-year
+49 -17
Permanent jobs requiring a Service Analyst 84 88 145
As % of all permanent IT jobs located in the City of London 1.40% 1.02% 1.27%
As % of the Job Titles category 1.45% 1.07% 1.33%
Number of salaries quoted 79 75 134
Median salary £33,500 £31,000 £32,500
Median salary % change year-on-year
+8.06% -4.61%
90% offered a salary of more than £27,800 £24,500 £22,650
10% offered a salary of more than £60,000 £51,500 £46,750
UK excluding London median salary £24,000 £24,000 £23,500
% change year-on-year
- +2.12%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5779 8245 10893
As % of all permanent IT jobs located in the City of London 96.03% 95.59% 95.60%
Number of salaries quoted 5280 7146 9155
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 26 September 2016.

Service Analyst Salary Histogram in the City of London

Service Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 26 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Analyst in the job title.

1 82 (56.16%) Windows
2 75 (51.37%) ITIL
3 72 (49.32%) Finance
4 69 (47.26%) Microsoft
4 69 (47.26%) Active Directory
5 60 (41.10%) MS Office
6 54 (36.99%) Citrix
7 41 (28.08%) MS Excel
7 41 (28.08%) Windows 7
8 29 (19.86%) MS Exchange
9 27 (18.49%) Incident Management
10 25 (17.12%) Service Management
11 23 (15.75%) Law
12 22 (15.07%) Legal
13 20 (13.70%) Blackberry
14 19 (13.01%) Microsoft Certification
14 19 (13.01%) SLA
14 19 (13.01%) Cisco
15 18 (12.33%) Stakeholder Management
15 18 (12.33%) Service Delivery
16 17 (11.64%) TCP/IP
16 17 (11.64%) Windows Server
17 15 (10.27%) Analytical Skills
17 15 (10.27%) Business Analysis
17 15 (10.27%) Exchange Server 2010
17 15 (10.27%) MCSE
17 15 (10.27%) VMware
18 14 (9.59%) MCP
18 14 (9.59%) DNS
18 14 (9.59%) LAN

Service Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (19.86%) MS Exchange
2 15 (10.27%) Exchange Server 2010
3 10 (6.85%) Blackberry Enterprise Server
4 7 (4.79%) Exchange Server 2013
5 5 (3.42%) SharePoint
5 5 (3.42%) Skype for Business
6 4 (2.74%) Exchange Server 2007
7 2 (1.37%) Confluence
7 2 (1.37%) Exchange Server 2003
Applications
1 60 (41.10%) MS Office
2 41 (28.08%) MS Excel
3 10 (6.85%) MS PowerPoint
4 7 (4.79%) MS Visio
Business Applications
1 1 (0.68%) Eikon
Cloud Services
1 12 (8.22%) Office 365
2 1 (0.68%) Microsoft Azure
2 1 (0.68%) SaaS
Communications & Networking
1 17 (11.64%) TCP/IP
2 14 (9.59%) DNS
2 14 (9.59%) LAN
3 12 (8.22%) DHCP
3 12 (8.22%) WAN
4 8 (5.48%) VPN
5 5 (3.42%) IP Telephony
5 5 (3.42%) VoIP
6 4 (2.74%) Internet
6 4 (2.74%) Network Security
7 3 (2.05%) HTTP
7 3 (2.05%) HTTPS
8 2 (1.37%) SAN
8 2 (1.37%) Wireless
9 1 (0.68%) DMZ
9 1 (0.68%) Firewall
9 1 (0.68%) IPsec
9 1 (0.68%) Softphone
9 1 (0.68%) VRRP
9 1 (0.68%) Wi-Fi
Database & Business Intelligence
1 2 (1.37%) Data Warehouse
2 1 (0.68%) SQL Server
2 1 (0.68%) SQL Server Integration Services
2 1 (0.68%) SQL Server Reporting Services
Development Applications
1 5 (3.42%) JIRA
2 1 (0.68%) AppScan
General
1 72 (49.32%) Finance
2 23 (15.75%) Law
3 22 (15.07%) Legal
4 13 (8.90%) Banking
5 4 (2.74%) Publishing
6 2 (1.37%) French Language
6 2 (1.37%) Marketing
7 1 (0.68%) Back Office
7 1 (0.68%) Electronics
7 1 (0.68%) German Language
7 1 (0.68%) Investment Banking
7 1 (0.68%) Italian Language
7 1 (0.68%) Manufacturing
7 1 (0.68%) Retail
7 1 (0.68%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.05%) CSS
1 3 (2.05%) HTML
2 1 (0.68%) 802.1X
2 1 (0.68%) XMPP
Miscellaneous
1 20 (13.70%) Blackberry
2 15 (10.27%) Analytical Skills
3 13 (8.90%) iPhone
4 9 (6.16%) Client/Server
4 9 (6.16%) iPad
4 9 (6.16%) Management Information System
5 7 (4.79%) Fintech
5 7 (4.79%) Mathematics
6 4 (2.74%) Smartphone
7 3 (2.05%) Computer Science
7 3 (2.05%) Fat Client
7 3 (2.05%) Mobile Banking
7 3 (2.05%) Thin Client
8 2 (1.37%) Data Centre
8 2 (1.37%) Data Conversion
8 2 (1.37%) Equities
8 2 (1.37%) Foreign Exchange (FX)
8 2 (1.37%) Handset
8 2 (1.37%) OTC Derivatives
8 2 (1.37%) Video Conferencing
Operating Systems
1 82 (56.16%) Windows
2 41 (28.08%) Windows 7
3 17 (11.64%) Windows Server
4 8 (5.48%) Windows 8
4 8 (5.48%) Windows Server 2008
5 7 (4.79%) Windows Server 2012
5 7 (4.79%) Windows XP
6 5 (3.42%) Android
7 4 (2.74%) Mac OS X
7 4 (2.74%) Windows 10
7 4 (2.74%) Windows Mobile
8 3 (2.05%) Windows Server 2003
8 3 (2.05%) Windows Vista
9 1 (0.68%) Mac OS
9 1 (0.68%) Unix
Processes & Methodologies
1 75 (51.37%) ITIL
2 27 (18.49%) Incident Management
3 25 (17.12%) Service Management
4 18 (12.33%) Service Delivery
4 18 (12.33%) Stakeholder Management
5 15 (10.27%) Business Analysis
6 14 (9.59%) Agile Software Development
7 11 (7.53%) ITSM
8 10 (6.85%) Document Management
8 10 (6.85%) Risk Management
9 9 (6.16%) Asset Management
9 9 (6.16%) ITIL V3
9 9 (6.16%) SDLC
10 8 (5.48%) Change Management
11 7 (4.79%) Data Management
11 7 (4.79%) Problem Management
11 7 (4.79%) Waterfall
12 6 (4.11%) GAP Analysis
12 6 (4.11%) Mentoring
13 5 (3.42%) Project Management
Programming Languages
1 11 (7.53%) SQL
2 4 (2.74%) C
3 2 (1.37%) PowerShell
3 2 (1.37%) VBA
4 1 (0.68%) Bash Shell
4 1 (0.68%) Java
Qualifications
1 19 (13.01%) Microsoft Certification
2 15 (10.27%) MCSE
3 14 (9.59%) MCP
4 9 (6.16%) Degree
4 9 (6.16%) ITIL Certification
5 6 (4.11%) MCITP
5 6 (4.11%) MOS
6 5 (3.42%) MCSA
7 4 (2.74%) CCNA
7 4 (2.74%) Cisco Certification
7 4 (2.74%) DBS Check
7 4 (2.74%) MCDST
7 4 (2.74%) MCTS
8 3 (2.05%) ISEB
9 2 (1.37%) CISA
9 2 (1.37%) PCI QSA
10 1 (0.68%) CCNP
10 1 (0.68%) CCSA
10 1 (0.68%) CISSP
10 1 (0.68%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (13.01%) SLA
2 4 (2.74%) QA
3 3 (2.05%) MiFID
4 2 (1.37%) Data Quality
4 2 (1.37%) PCI DSS
4 2 (1.37%) Sarbanes-Oxley
4 2 (1.37%) SSAE 16
System Software
1 69 (47.26%) Active Directory
2 10 (6.85%) VMware Infrastructure
3 5 (3.42%) Hyper-V
4 2 (1.37%) VMware ESX
4 2 (1.37%) VMware ESXi
5 1 (0.68%) BitLocker
5 1 (0.68%) Microsoft App-V
5 1 (0.68%) Virtual Machines
5 1 (0.68%) XenDesktop
Systems Management
1 14 (9.59%) SCCM
2 8 (5.48%) SCOM
2 8 (5.48%) WSUS
3 4 (2.74%) Backup Exec
3 4 (2.74%) CA Spectrum
3 4 (2.74%) Nagios
3 4 (2.74%) NetBackup
3 4 (2.74%) Norton AntiVirus
4 1 (0.68%) Casper Suite
4 1 (0.68%) Cisco CUCM
4 1 (0.68%) Cisco UCCX
4 1 (0.68%) Opscode Chef
4 1 (0.68%) Puppet
Vendors
1 69 (47.26%) Microsoft
2 54 (36.99%) Citrix
3 19 (13.01%) Cisco
4 15 (10.27%) VMware
5 12 (8.22%) iManage
6 8 (5.48%) Google
7 5 (3.42%) Apple
7 5 (3.42%) CheckPoint
8 4 (2.74%) BT
8 4 (2.74%) CA
8 4 (2.74%) Intel Security
8 4 (2.74%) Symantec
9 3 (2.05%) Bloomberg
9 3 (2.05%) Mitel
9 3 (2.05%) Reuters
10 2 (1.37%) Remedy
11 1 (0.68%) Adobe
11 1 (0.68%) Dell
11 1 (0.68%) HP
11 1 (0.68%) Juniper
City, London
Send
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: 14 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 3 days ago
City, London
Red10
Salary: £23000 - £27000 per annum
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £20000 - £25000 per annum + bonus & benefits
Posted: 4 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 6 days ago
City, London
Leigh Day
Salary: Competitive
Posted: 5 days ago
City, London
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £50,000 per annum + bonus
Posted: 5 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits package
Posted: 24 days ago