The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 234 246 255
Rank change year-on-year
+12 +9
Permanent jobs requiring a Service Analyst 97 82 75
As % of all permanent IT jobs located in the City of London 0.81% 0.68% 0.57%
As % of the Job Titles category 0.88% 0.72% 0.61%
Number of salaries quoted 90 75 60
Average salary £27,500 £35,000 £24,500
Average salary % change year-on-year
-21.42% +42.85%
90% offered a salary of more than £22,500 £22,700 £23,000
10% offered a salary of more than £40,000 £47,500 £40,000
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11013 11311 12287
As % of all permanent IT jobs located in the City of London 92.43% 93.37% 94.02%
Number of salaries quoted 9250 10008 11245
Average salary £52,500 £55,000 £53,500
Average salary % change year-on-year
-4.54% +2.80%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 20 August 2014.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 134 (62.62%) Windows
2 127 (59.35%) ITIL
3 122 (57.01%) MS Office
4 110 (51.40%) Active Directory
5 88 (41.12%) Microsoft
6 80 (37.38%) Windows 7
7 75 (35.05%) MS Excel
8 69 (32.24%) Finance
9 53 (24.77%) Windows XP
10 50 (23.36%) MS Exchange
10 50 (23.36%) SLA
11 39 (18.22%) Service Management
12 37 (17.29%) Banking
13 34 (15.89%) Blackberry
14 32 (14.95%) Citrix
15 28 (13.08%) TCP/IP
16 26 (12.15%) Microsoft Certification
17 25 (11.68%) Legal
18 23 (10.75%) Law
19 22 (10.28%) Project Management
20 21 (9.81%) Management Information System
20 21 (9.81%) Degree
21 20 (9.35%) Windows Server 2008
21 20 (9.35%) Blackberry Enterprise Server
22 19 (8.88%) ITIL Certification
22 19 (8.88%) Service Delivery
23 18 (8.41%) ITSM
23 18 (8.41%) Incident Management
24 16 (7.48%) Cisco
24 16 (7.48%) Office 365

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (23.36%) MS Exchange
2 20 (9.35%) Blackberry Enterprise Server
3 7 (3.27%) SharePoint
4 5 (2.34%) IBM Notes
4 5 (2.34%) Exchange Server 2010
5 4 (1.87%) Exchange Server 2007
6 2 (0.93%) Documentum
6 2 (0.93%) Exchange Server 2003
6 2 (0.93%) WorkSite
7 1 (0.47%) CMS
7 1 (0.47%) Lync
7 1 (0.47%) SharePoint 2013
Applications
1 122 (57.01%) MS Office
2 75 (35.05%) MS Excel
3 9 (4.21%) MS PowerPoint
4 2 (0.93%) MS Visio
5 1 (0.47%) Spreadsheet
Business Applications
1 4 (1.87%) Remedy ITSM
2 3 (1.40%) Bond Adapt
3 1 (0.47%) assyst
Cloud Services
1 16 (7.48%) Office 365
2 4 (1.87%) Cloud Computing
Communications & Networking
1 28 (13.08%) TCP/IP
2 12 (5.61%) VPN
3 10 (4.67%) VoIP
4 9 (4.21%) LAN
5 7 (3.27%) DHCP
5 7 (3.27%) DNS
5 7 (3.27%) Internet
6 5 (2.34%) IP Telephony
6 5 (2.34%) WAN
7 2 (0.93%) Network Security
8 1 (0.47%) F5 BIG-IP LTM
8 1 (0.47%) Firewall
8 1 (0.47%) Intranet
Database & Business Intelligence
1 6 (2.80%) SQL Server
2 2 (0.93%) BusinessObjects XI
2 2 (0.93%) BusinessObjects Web Intelligence
2 2 (0.93%) Relational Database
3 1 (0.47%) MS Access
3 1 (0.47%) SQL Server Reporting Services
Development Applications
1 1 (0.47%) Subversion
1 1 (0.47%) JIRA
General
1 69 (32.24%) Finance
2 37 (17.29%) Banking
3 25 (11.68%) Legal
4 23 (10.75%) Law
5 8 (3.74%) Financial Institution
6 7 (3.27%) Investment Banking
7 5 (2.34%) French Language
8 2 (0.93%) Cantonese Language
8 2 (0.93%) Telecoms
8 2 (0.93%) Retail
9 1 (0.47%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.93%) COM
1 2 (0.93%) Web Services
Miscellaneous
1 34 (15.89%) Blackberry
2 21 (9.81%) Management Information System
3 7 (3.27%) Computer Science
4 5 (2.34%) CMDB
4 5 (2.34%) Fat Client
4 5 (2.34%) Thin Client
5 4 (1.87%) iPhone
5 4 (1.87%) Digital Media
6 3 (1.40%) iPad
6 3 (1.40%) Video Conferencing
6 3 (1.40%) Mathematics
7 2 (0.93%) Smartphone
7 2 (0.93%) Mainframe
7 2 (0.93%) SWIFT
8 1 (0.47%) AS400
8 1 (0.47%) PDA
8 1 (0.47%) Hedge funds
8 1 (0.47%) New Media
Operating Systems
1 134 (62.62%) Windows
2 80 (37.38%) Windows 7
3 53 (24.77%) Windows XP
4 20 (9.35%) Windows Server 2008
5 14 (6.54%) Windows Server 2003
6 9 (4.21%) Android
6 9 (4.21%) Mac OS X
7 5 (2.34%) Windows 8
8 3 (1.40%) Linux
9 2 (0.93%) UNIX
10 1 (0.47%) Windows Mobile
10 1 (0.47%) Windows Vista
10 1 (0.47%) Windows 2000
10 1 (0.47%) Windows Server 2012
10 1 (0.47%) Apple iOS
Processes & Methodologies
1 127 (59.35%) ITIL
2 39 (18.22%) Service Management
3 22 (10.28%) Project Management
4 19 (8.88%) Service Delivery
5 18 (8.41%) ITSM
5 18 (8.41%) Incident Management
6 14 (6.54%) Problem Management
7 10 (4.67%) Change Management
8 9 (4.21%) PRINCE2
8 9 (4.21%) Risk Assessment
9 8 (3.74%) CRM
9 8 (3.74%) ITIL V3
10 7 (3.27%) Document Management
11 6 (2.80%) Configuration Management
12 4 (1.87%) Stakeholder Management
12 4 (1.87%) Business Analysis
12 4 (1.87%) Continuous Improvement
13 3 (1.40%) Kalman Filter
13 3 (1.40%) ITIL V2
13 3 (1.40%) Investment Management
Programming Languages
1 12 (5.61%) SQL
2 6 (2.80%) PowerShell
3 3 (1.40%) C
3 3 (1.40%) JavaScript
4 2 (0.93%) Java
Qualifications
1 26 (12.15%) Microsoft Certification
2 21 (9.81%) Degree
3 19 (8.88%) ITIL Certification
4 12 (5.61%) ITIL Foundation Certificate
5 7 (3.27%) SC Cleared
5 7 (3.27%) Security Cleared
5 7 (3.27%) MCP
5 7 (3.27%) MCSE
6 6 (2.80%) MCSA
6 6 (2.80%) MOS
7 5 (2.34%) MCITP
8 4 (1.87%) MCTS
9 2 (0.93%) CCENT
9 2 (0.93%) MCDST
10 1 (0.47%) PRINCE2 Certification
10 1 (0.47%) CCNA
10 1 (0.47%) Cisco Certification
Quality Assurance & Compliance
1 50 (23.36%) SLA
System Software
1 110 (51.40%) Active Directory
2 7 (3.27%) VMware Infrastructure
3 5 (2.34%) XenApp
4 4 (1.87%) MetaFrame
5 2 (0.93%) Microsoft App-V
6 1 (0.47%) Citrix Presentation Server
6 1 (0.47%) XenDesktop
6 1 (0.47%) vSphere
6 1 (0.47%) Hyper-V
Systems Management
1 4 (1.87%) SCCM
2 2 (0.93%) Tivoli
3 1 (0.47%) ARCserve
3 1 (0.47%) NetBackup
3 1 (0.47%) HP Data Protector
Vendors
1 88 (41.12%) Microsoft
2 32 (14.95%) Citrix
3 16 (7.48%) Cisco
4 15 (7.01%) Remedy
5 14 (6.54%) VMware
6 11 (5.14%) ServiceNow
7 9 (4.21%) Reuters
7 9 (4.21%) Bloomberg
8 5 (2.34%) Fidessa
8 5 (2.34%) Lotus
9 4 (1.87%) Apple
9 4 (1.87%) Altiris
10 3 (1.40%) Business Objects
11 2 (0.93%) Interwoven
11 2 (0.93%) Avaya
11 2 (0.93%) BMC
11 2 (0.93%) CheckPoint
11 2 (0.93%) HP
11 2 (0.93%) AppSense
11 2 (0.93%) Hummingbird
City, London
Greywood Associates Limited
Salary: £30000 - £35000 per annum
Posted: 2 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: 2 days ago
City, London
I.T. Skillfinder
Salary: £24000 - £28000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 5 days ago
City, London
QUANTICA
Salary: £20000 - £25000 per annum + Excellant Bens/Bonus
Posted: 5 days ago
City, London
QUANTICA
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 5 days ago
City, London
Burns Sheehan
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £22000.00 - £32000.00 per annum
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Salary: £300.00 - £320.00 per annum
Posted: 27 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Posted: 27 days ago