The statistics below represent IT jobs advertised across the City of London region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Analyst
London / City of London
Rank 176 127 186
Rank change year-on-year
-49 +59
Permanent jobs requiring a Service Analyst 52 133 136
As % of all permanent IT jobs located in the City of London 1.04% 2.06% 1.33%
As % of the Job Titles category 1.07% 2.15% 1.39%
Number of salaries quoted 50 111 117
Median salary £35,000 £45,000 £32,500
Median salary % change year-on-year
-22.22% +38.46%
90% offered a salary of more than £27,500 £27,000 £25,800
10% offered a salary of more than £55,000 £65,000 £55,000
UK excluding London median salary £23,500 £23,000 £23,500
% change year-on-year
+2.17% -2.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4866 6198 9811
As % of all permanent IT jobs located in the City of London 96.93% 95.87% 95.84%
Number of salaries quoted 4428 5555 8583
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year
- +4.54%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 20 January 2017.

Service Analyst Salary Histogram in the City of London

Service Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 20 January 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Analyst in the job title.

1 67 (57.26%) Windows
2 64 (54.70%) ITIL
3 63 (53.85%) Microsoft
4 59 (50.43%) MS Office
5 50 (42.74%) Active Directory
6 45 (38.46%) Finance
7 44 (37.61%) Windows 7
8 38 (32.48%) Citrix
9 32 (27.35%) MS Excel
10 27 (23.08%) Law
11 22 (18.80%) Service Management
11 22 (18.80%) SLA
12 19 (16.24%) Legal
12 19 (16.24%) Banking
13 18 (15.38%) VMware
13 18 (15.38%) Blackberry
14 17 (14.53%) Project Management
15 16 (13.68%) ITSM
16 15 (12.82%) iManage
16 15 (12.82%) Incident Management
17 14 (11.97%) Service Delivery
17 14 (11.97%) ITIL Certification
18 13 (11.11%) Cisco
19 12 (10.26%) ITIL V3
19 12 (10.26%) Business Analysis
19 12 (10.26%) MS PowerPoint
19 12 (10.26%) MS Exchange
20 11 (9.40%) TCP/IP
20 11 (9.40%) Microsoft Certification
21 10 (8.55%) DNS

Service Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (10.26%) MS Exchange
2 6 (5.13%) SharePoint
3 4 (3.42%) Blackberry Enterprise Server
3 4 (3.42%) Skype for Business
4 3 (2.56%) Exchange Server 2010
5 1 (0.85%) CMS
5 1 (0.85%) Exchange Server 2013
Applications
1 59 (50.43%) MS Office
2 32 (27.35%) MS Excel
3 12 (10.26%) MS PowerPoint
4 5 (4.27%) MS Project
5 3 (2.56%) MS Visio
Cloud Services
1 7 (5.98%) Office 365
2 1 (0.85%) Microsoft Azure
Communications & Networking
1 11 (9.40%) TCP/IP
2 10 (8.55%) DNS
3 8 (6.84%) DHCP
3 8 (6.84%) VPN
4 6 (5.13%) LAN
4 6 (5.13%) WAN
5 4 (3.42%) VoIP
6 3 (2.56%) HTTP
6 3 (2.56%) HTTPS
7 1 (0.85%) Internet
7 1 (0.85%) IP Telephony
7 1 (0.85%) Network Security
7 1 (0.85%) Skype
7 1 (0.85%) Softphone
7 1 (0.85%) Unified Communications
7 1 (0.85%) VLAN
Database & Business Intelligence
1 4 (3.42%) SQL Server
2 3 (2.56%) SQL Server Reporting Services
3 1 (0.85%) SQL Server Integration Services
Development Applications
1 3 (2.56%) JIRA
General
1 45 (38.46%) Finance
2 27 (23.08%) Law
3 19 (16.24%) Banking
3 19 (16.24%) Legal
4 4 (3.42%) Publishing
5 3 (2.56%) Telecoms
6 2 (1.71%) French Language
7 1 (0.85%) Back Office
7 1 (0.85%) International Banking
7 1 (0.85%) Investment Banking
7 1 (0.85%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.56%) CSS
1 3 (2.56%) HTML
2 2 (1.71%) .NET
2 2 (1.71%) ASP.NET
2 2 (1.71%) Web Services
Miscellaneous
1 18 (15.38%) Blackberry
2 8 (6.84%) Analytical Skills
2 8 (6.84%) Fintech
3 7 (5.98%) Client/Server
3 7 (5.98%) User Experience
4 6 (5.13%) iPhone
5 5 (4.27%) Mobile Banking
6 4 (3.42%) Statistics
7 3 (2.56%) iPad
8 2 (1.71%) Fat Client
8 2 (1.71%) Handset
8 2 (1.71%) Thin Client
8 2 (1.71%) Video Conferencing
9 1 (0.85%) Derivative
9 1 (0.85%) Equities
9 1 (0.85%) Fixed Income
9 1 (0.85%) Management Information System
9 1 (0.85%) Mathematics
9 1 (0.85%) Smartphone
Operating Systems
1 67 (57.26%) Windows
2 44 (37.61%) Windows 7
3 8 (6.84%) Windows 8
4 7 (5.98%) Windows Server
5 3 (2.56%) Android
5 3 (2.56%) Windows 10
5 3 (2.56%) Windows Server 2008
6 2 (1.71%) Windows Server 2012
7 1 (0.85%) Mac OS
7 1 (0.85%) Mac OS X
7 1 (0.85%) Windows XP
Processes & Methodologies
1 64 (54.70%) ITIL
2 22 (18.80%) Service Management
3 17 (14.53%) Project Management
4 16 (13.68%) ITSM
5 15 (12.82%) Incident Management
6 14 (11.97%) Service Delivery
7 12 (10.26%) Business Analysis
7 12 (10.26%) ITIL V3
8 10 (8.55%) Problem Management
9 9 (7.69%) Continuous Improvement
9 9 (7.69%) Root Cause Analysis
10 8 (6.84%) Document Management
10 8 (6.84%) Trend Analysis
11 7 (5.98%) Agile Software Development
11 7 (5.98%) Quality Management
11 7 (5.98%) Stakeholder Management
12 6 (5.13%) Waterfall
13 4 (3.42%) Change Control
13 4 (3.42%) Change Management
13 4 (3.42%) SDLC
Programming Languages
1 10 (8.55%) SQL
2 3 (2.56%) PowerShell
3 2 (1.71%) C#
4 1 (0.85%) Bash Shell
4 1 (0.85%) C
4 1 (0.85%) Java
4 1 (0.85%) Shell Script
Qualifications
1 14 (11.97%) ITIL Certification
2 11 (9.40%) Microsoft Certification
3 9 (7.69%) MCSE
3 9 (7.69%) MOS
4 7 (5.98%) Degree
5 6 (5.13%) PMP
6 5 (4.27%) MCITP
7 4 (3.42%) DBS Check
8 3 (2.56%) MCP
8 3 (2.56%) MCSA
8 3 (2.56%) MCTS
9 2 (1.71%) ISEB
10 1 (0.85%) CBAP
10 1 (0.85%) CCNA
10 1 (0.85%) Cisco Certification
10 1 (0.85%) HND
10 1 (0.85%) IIBA
10 1 (0.85%) MCDST
Quality Assurance & Compliance
1 22 (18.80%) SLA
2 4 (3.42%) QA
3 3 (2.56%) MiFID
4 2 (1.71%) Sarbanes-Oxley
5 1 (0.85%) EMIR
System Software
1 50 (42.74%) Active Directory
2 8 (6.84%) VMware Infrastructure
3 2 (1.71%) Hyper-V
4 1 (0.85%) vSphere
4 1 (0.85%) XenApp
4 1 (0.85%) XenDesktop
Systems Management
1 6 (5.13%) SCCM
2 5 (4.27%) SCOM
3 4 (3.42%) WSUS
4 3 (2.56%) AirWatch
4 3 (2.56%) Backup Exec
4 3 (2.56%) CA Spectrum
4 3 (2.56%) Nagios
4 3 (2.56%) NetBackup
4 3 (2.56%) Norton AntiVirus
5 1 (0.85%) Opscode Chef
5 1 (0.85%) Puppet
5 1 (0.85%) Systems Management Server (SMS)
Vendors
1 63 (53.85%) Microsoft
2 38 (32.48%) Citrix
3 18 (15.38%) VMware
4 15 (12.82%) iManage
5 13 (11.11%) Cisco
6 10 (8.55%) Apple
7 7 (5.98%) Sun
8 6 (5.13%) Google
9 4 (3.42%) NetSuite
10 3 (2.56%) BT
10 3 (2.56%) CA
10 3 (2.56%) CheckPoint
10 3 (2.56%) Intel Security
10 3 (2.56%) Symantec
11 2 (1.71%) Mitel
11 2 (1.71%) Remedy
11 2 (1.71%) SAP
11 2 (1.71%) ServiceNow
12 1 (0.85%) FactSet
12 1 (0.85%) Sonus
City of London
TDA Group
Salary: £30000 - £40000 per annum
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £60000 - £70000 per annum + excellent benefits
Posted: 10 hours ago
City, London
Premier IT
Salary: £28000 - £33000 per annum
Posted: Yesterday
City, London
Red10
Salary: £35000 - £45000 per annum + bonus and benefits
Posted: 3 days ago
City, London
TEKsystems
Salary: £30000 - £45000 per annum + Large Bonus + Benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 6 days ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 4 days ago
City of London
Energon Global
Salary: £35000 - £40000.00 per annum + Amazing Package
Posted: 10 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + plus package and bonus
Posted: 5 days ago