The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 223 242 253
Rank change year-on-year
+19 +11
Permanent jobs requiring a Service Analyst 82 117 77
As % of all permanent IT jobs located in the City of London 0.81% 0.90% 0.65%
As % of the Job Titles category 0.88% 0.97% 0.70%
Number of salaries quoted 79 109 64
Average salary £31,000 £28,000 £28,500
Average salary % change year-on-year
+10.71% -1.75%
90% offered a salary of more than £21,900 £20,800 £22,500
10% offered a salary of more than £41,300 £40,500 £47,900
UK excluding London average salary £22,500 £22,000 £22,000
% change year-on-year
+2.27% -
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9324 12065 11025
As % of all permanent IT jobs located in the City of London 92.19% 92.46% 93.21%
Number of salaries quoted 8003 10213 9492
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £33,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 28 May 2015.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 May 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 97 (56.73%) Windows
2 93 (54.39%) Microsoft
3 92 (53.80%) MS Office
4 79 (46.20%) ITIL
5 78 (45.61%) Active Directory
6 63 (36.84%) Finance
7 59 (34.50%) MS Excel
8 51 (29.82%) MS Exchange
9 50 (29.24%) Windows 7
10 43 (25.15%) SLA
11 35 (20.47%) Windows XP
12 31 (18.13%) Problem Management
13 30 (17.54%) Blackberry
14 28 (16.37%) Citrix
15 27 (15.79%) Bloomberg
16 26 (15.20%) Reuters
16 26 (15.20%) Blackberry Enterprise Server
16 26 (15.20%) Degree
17 25 (14.62%) Microsoft Certification
18 23 (13.45%) VMware
19 21 (12.28%) MCP
20 20 (11.70%) Management Information System
20 20 (11.70%) Exchange Server 2010
21 19 (11.11%) VPN
22 18 (10.53%) Service Management
22 18 (10.53%) Internet
22 18 (10.53%) Windows Server 2008
23 17 (9.94%) Banking
23 17 (9.94%) Service Delivery
23 17 (9.94%) Law

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 May 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (29.82%) MS Exchange
2 26 (15.20%) Blackberry Enterprise Server
3 20 (11.70%) Exchange Server 2010
4 11 (6.43%) Lync
5 9 (5.26%) Exchange Server 2013
6 8 (4.68%) Exchange Server 2003
7 5 (2.92%) SharePoint
7 5 (2.92%) Exchange Server 2007
8 3 (1.75%) WorkSite
9 1 (0.58%) IBM Notes
9 1 (0.58%) IIS
Applications
1 92 (53.80%) MS Office
2 59 (34.50%) MS Excel
3 6 (3.51%) MS Visio
4 5 (2.92%) MS PowerPoint
5 1 (0.58%) Spreadsheet
5 1 (0.58%) Adobe Creative Suite
5 1 (0.58%) PowerPivot
Business Applications
1 2 (1.17%) Eikon
1 2 (1.17%) Remedy ITSM
1 2 (1.17%) assyst
Cloud Services
1 2 (1.17%) Office 365
2 1 (0.58%) Google Apps
Communications & Networking
1 19 (11.11%) VPN
2 18 (10.53%) Internet
3 13 (7.60%) LAN
3 13 (7.60%) WAN
4 10 (5.85%) Network Security
4 10 (5.85%) DHCP
5 8 (4.68%) IP Telephony
5 8 (4.68%) VoIP
6 7 (4.09%) TCP/IP
7 5 (2.92%) Firewall
7 5 (2.92%) DNS
8 2 (1.17%) Cisco IOS
8 2 (1.17%) SAN
8 2 (1.17%) Extranet
8 2 (1.17%) Wireless
9 1 (0.58%) Broadband
9 1 (0.58%) Intranet
Database & Business Intelligence
1 3 (1.75%) SQL Server
1 3 (1.75%) SQL Server 2005
2 2 (1.17%) Oracle Database
2 2 (1.17%) SQL Server 2008
2 2 (1.17%) SQL Server 2000
2 2 (1.17%) SQLPlus
3 1 (0.58%) Data Mining
General
1 63 (36.84%) Finance
2 17 (9.94%) Banking
2 17 (9.94%) Law
2 17 (9.94%) Legal
3 7 (4.09%) Financial Institution
3 7 (4.09%) Telecoms
4 4 (2.34%) Investment Banking
5 2 (1.17%) Manufacturing
6 1 (0.58%) Retail
6 1 (0.58%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.58%) .NET
Miscellaneous
1 30 (17.54%) Blackberry
2 20 (11.70%) Management Information System
3 14 (8.19%) Mathematics
3 14 (8.19%) CMDB
3 14 (8.19%) Hedge funds
4 9 (5.26%) Computer Science
5 8 (4.68%) Analytical Skills
6 6 (3.51%) iPhone
7 4 (2.34%) Smartphone
8 3 (1.75%) Handset
8 3 (1.75%) Thin Client
8 3 (1.75%) Fat Client
9 1 (0.58%) Spread Betting
9 1 (0.58%) PDA
9 1 (0.58%) User Experience
9 1 (0.58%) Data Centre
Operating Systems
1 97 (56.73%) Windows
2 50 (29.24%) Windows 7
3 35 (20.47%) Windows XP
4 18 (10.53%) Windows Server 2008
5 10 (5.85%) Windows Server 2003
6 5 (2.92%) Android
7 4 (2.34%) Windows Mobile
7 4 (2.34%) Windows Vista
8 2 (1.17%) Windows 8
8 2 (1.17%) Windows Server 2012
8 2 (1.17%) Apple iOS
8 2 (1.17%) Solaris
8 2 (1.17%) Linux
8 2 (1.17%) UNIX
9 1 (0.58%) Mac OS X
9 1 (0.58%) Mac OS
Processes & Methodologies
1 79 (46.20%) ITIL
2 31 (18.13%) Problem Management
3 18 (10.53%) Service Management
4 17 (9.94%) Service Delivery
5 11 (6.43%) Incident Management
6 8 (4.68%) ITIL V3
6 8 (4.68%) Project Management
7 6 (3.51%) Business Analysis
7 6 (3.51%) ITSM
8 5 (2.92%) PRINCE2
8 5 (2.92%) Asset Management
9 4 (2.34%) Low Latency
9 4 (2.34%) Document Management
9 4 (2.34%) Disaster Recovery
9 4 (2.34%) BCP
9 4 (2.34%) Information Security
10 3 (1.75%) Agile Software Development
10 3 (1.75%) Migration
10 3 (1.75%) Change Management
10 3 (1.75%) Software Asset Management
Programming Languages
1 4 (2.34%) SQL
2 2 (1.17%) JavaScript
2 2 (1.17%) PL/SQL
3 1 (0.58%) C
3 1 (0.58%) Java
Qualifications
1 26 (15.20%) Degree
2 25 (14.62%) Microsoft Certification
3 21 (12.28%) MCP
4 17 (9.94%) MCSE
5 10 (5.85%) MOS
6 9 (5.26%) CCNA
6 9 (5.26%) Cisco Certification
7 7 (4.09%) ITIL Certification
8 6 (3.51%) MCSA
9 5 (2.92%) MCITP
10 4 (2.34%) Security Cleared
11 3 (1.75%) MCTS
12 2 (1.17%) MCDST
12 2 (1.17%) A+ Certification
12 2 (1.17%) CCA
12 2 (1.17%) Citrix Certification
12 2 (1.17%) CCIE
12 2 (1.17%) CCNP
12 2 (1.17%) HND
13 1 (0.58%) SC Cleared
Quality Assurance & Compliance
1 43 (25.15%) SLA
System Software
1 78 (45.61%) Active Directory
2 10 (5.85%) VMware Infrastructure
3 7 (4.09%) XenApp
4 3 (1.75%) Hyper-V
5 2 (1.17%) XenServer
5 2 (1.17%) XenDesktop
5 2 (1.17%) VMware ESX
6 1 (0.58%) Microsoft Virtual Server
6 1 (0.58%) Citrix Presentation Server
Systems Management
1 9 (5.26%) SCCM
2 2 (1.17%) McAfee ePO
2 2 (1.17%) SCOM
3 1 (0.58%) Windows Intune
3 1 (0.58%) SCSM
Vendors
1 93 (54.39%) Microsoft
2 28 (16.37%) Citrix
3 27 (15.79%) Bloomberg
4 26 (15.20%) Reuters
5 23 (13.45%) VMware
6 13 (7.60%) Cisco
7 10 (5.85%) Avaya
8 6 (3.51%) McAfee
9 5 (2.92%) ServiceNow
10 3 (1.75%) AppSense
10 3 (1.75%) Sophos
10 3 (1.75%) Remedy
10 3 (1.75%) Altiris
10 3 (1.75%) F5
11 2 (1.17%) CheckPoint
11 2 (1.17%) Apple
11 2 (1.17%) Lotus
11 2 (1.17%) Sun
11 2 (1.17%) Fidessa
11 2 (1.17%) Oracle
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Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 5 days ago
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ComputAppoint
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Salary: £200.00 per annum
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Salary: £35 - £38 per annum + pension and holiday etc
Posted: 17 days ago