The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Analyst
Rank 260 257 291
Rank change year-on-year
-3 +34
Permanent jobs requiring a Service Analyst 63 66 45
As % of all permanent IT jobs located in the City of London 0.525% 0.501% 0.285%
As % of the Job Titles category 0.564% 0.536% 0.305%
Number of salaries quoted 51 54 42
Average salary £28,500 £23,750 £27,500
Average salary % change year-on-year
+20.00% -13.63%
90% offered a salary of more than £22,500 £21,650 £21,000
10% offered a salary of more than £45,000 £35,000 £39,750
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
11163 12316 14730
As % of all permanent IT jobs located in the City of London 92.96% 93.51% 93.29%
Number of salaries quoted 9631 11241 13261
Average salary £52,500 £53,000 £55,000
Average salary % change year-on-year
-0.94% -3.63%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £85,000 £80,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Service Analyst
London

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

City of London Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 19 June 2013.

City of London Service Analyst Salary Histogram

Service Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 79 (55.24%) ITIL
2 72 (50.35%) Windows
3 64 (44.76%) Active Directory
4 55 (38.46%) Microsoft
5 53 (37.06%) MS Office
6 48 (33.57%) Finance
7 46 (32.17%) Windows XP
8 42 (29.37%) MS Excel
9 36 (25.17%) Citrix
10 32 (22.38%) Blackberry
11 31 (21.68%) Banking
12 28 (19.58%) Windows 7
13 24 (16.78%) Service Management
14 20 (13.99%) MS Exchange
14 20 (13.99%) ITIL Certification
15 18 (12.59%) SLA
16 17 (11.89%) Service Delivery
16 17 (11.89%) Blackberry Enterprise Server
16 17 (11.89%) Degree
17 14 (9.790%) Internet
18 13 (9.091%) Law
18 13 (9.091%) Investment Banking
18 13 (9.091%) Root Cause Analysis
19 12 (8.392%) TCP/IP
19 12 (8.392%) E-Commerce
20 11 (7.692%) Fixed Income
20 11 (7.692%) Derivative
20 11 (7.692%) Problem Management
21 10 (6.993%) SaaS
21 10 (6.993%) Performance Testing

Service Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (6.294%) HTML
2 8 (5.594%) CSS
3 5 (3.497%) XML
4 4 (2.797%) Web Services
5 3 (2.098%) Spring
6 2 (1.399%) COM
7 1 (0.699%) .NET
7 1 (0.699%) LINQ
Application Platforms
1 20 (13.99%) MS Exchange
2 17 (11.89%) Blackberry Enterprise Server
3 9 (6.294%) Exchange Server 2007
4 7 (4.895%) IBM Notes
5 5 (3.497%) Exchange Server 2010
6 4 (2.797%) Exchange Server 2003
7 3 (2.098%) WebLogic
7 3 (2.098%) Oracle Service Bus
7 3 (2.098%) ESB
8 2 (1.399%) WorkSite
9 1 (0.699%) IIS
9 1 (0.699%) SharePoint
9 1 (0.699%) BizTalk Server
9 1 (0.699%) LiveLink
Applications
1 53 (37.06%) MS Office
2 42 (29.37%) MS Excel
3 9 (6.294%) MS PowerPoint
4 3 (2.098%) MS Visio
Business Applications
1 2 (1.399%) Dynamics CRM
2 1 (0.699%) SAP ERP
Communications & Networking
1 14 (9.790%) Internet
2 12 (8.392%) TCP/IP
3 9 (6.294%) DNS
4 7 (4.895%) LAN
4 7 (4.895%) Network Security
5 6 (4.196%) IP Telephony
6 4 (2.797%) VPN
6 4 (2.797%) VoIP
7 3 (2.098%) DHCP
7 3 (2.098%) Ethernet
8 2 (1.399%) WAN
9 1 (0.699%) GSM
9 1 (0.699%) HTTP
Database & Business Intelligence
1 3 (2.098%) Oracle 8/8i
1 3 (2.098%) SQL Server
2 1 (0.699%) Crystal Reports
2 1 (0.699%) SQL Server Integration Services
2 1 (0.699%) SQL Server Reporting Services
Development Applications
1 3 (2.098%) Eclipse
1 3 (2.098%) ClearCase
1 3 (2.098%) Maven
2 1 (0.699%) JIRA
General
1 48 (33.57%) Finance
2 31 (21.68%) Banking
3 13 (9.091%) Law
3 13 (9.091%) Investment Banking
4 9 (6.294%) Telecoms
4 9 (6.294%) Legal
5 5 (3.497%) Advertising
6 3 (2.098%) Marketing
7 2 (1.399%) Electronics
7 2 (1.399%) Financial Institution
8 1 (0.699%) Manufacturing
8 1 (0.699%) Billing
8 1 (0.699%) International Banking
8 1 (0.699%) Private Banking
8 1 (0.699%) Dutch Language
8 1 (0.699%) French Language
8 1 (0.699%) German Language
8 1 (0.699%) Polish Language
Miscellaneous
1 32 (22.38%) Blackberry
2 11 (7.692%) Fixed Income
2 11 (7.692%) Derivative
3 10 (6.993%) SaaS
4 5 (3.497%) iPhone
4 5 (3.497%) Computer Science
5 4 (2.797%) iPad
5 4 (2.797%) Management Information System
6 3 (2.098%) Thin Client
6 3 (2.098%) Fat Client
7 2 (1.399%) PMI
8 1 (0.699%) Client/Server
8 1 (0.699%) Handset
8 1 (0.699%) Statistics
8 1 (0.699%) Video Conferencing
8 1 (0.699%) CMDB
Operating Systems
1 72 (50.35%) Windows
2 46 (32.17%) Windows XP
3 28 (19.58%) Windows 7
4 9 (6.294%) Mac OS X
5 7 (4.895%) UNIX
6 6 (4.196%) Windows Server 2008
6 6 (4.196%) Windows Vista
7 5 (3.497%) Windows Server 2003
8 3 (2.098%) Solaris
9 2 (1.399%) Android
10 1 (0.699%) Windows 2000
10 1 (0.699%) Windows NT
10 1 (0.699%) Windows Mobile
10 1 (0.699%) Apple iOS
Processes & Methodologies
1 79 (55.24%) ITIL
2 24 (16.78%) Service Management
3 17 (11.89%) Service Delivery
4 13 (9.091%) Root Cause Analysis
5 12 (8.392%) E-Commerce
6 11 (7.692%) Problem Management
7 10 (6.993%) Performance Testing
8 9 (6.294%) Change Management
8 9 (6.294%) Operations Management
8 9 (6.294%) Incident Management
9 8 (5.594%) Asset Management
9 8 (5.594%) Capacity Planning
10 7 (4.895%) ITSM
10 7 (4.895%) Release Management
11 6 (4.196%) Document Management
11 6 (4.196%) Service Desk Management
11 6 (4.196%) Disaster Recovery
11 6 (4.196%) Project Management
12 5 (3.497%) PRINCE2
12 5 (3.497%) ITIL V3
Programming Languages
1 10 (6.993%) SQL
2 9 (6.294%) JavaScript
3 5 (3.497%) Java
4 3 (2.098%) Shell Script
5 1 (0.699%) T-SQL
5 1 (0.699%) C#
Qualifications
1 20 (13.99%) ITIL Certification
2 17 (11.89%) Degree
3 10 (6.993%) Microsoft Certification
4 6 (4.196%) MCSE
5 5 (3.497%) MCP
6 3 (2.098%) CIPD
7 2 (1.399%) MCDST
7 2 (1.399%) MCSA
7 2 (1.399%) HNC
7 2 (1.399%) PMI Certification
8 1 (0.699%) MCITP
Quality Assurance & Compliance
1 18 (12.59%) SLA
2 3 (2.098%) ISO 9001
3 1 (0.699%) QA
System Software
1 64 (44.76%) Active Directory
2 4 (2.797%) Hyper-V
2 4 (2.797%) VMware Infrastructure
3 2 (1.399%) Terminal Services
4 1 (0.699%) MetaFrame
4 1 (0.699%) XenApp
4 1 (0.699%) XenDesktop
Systems Management
1 4 (2.797%) Systems Management Server (SMS)
2 2 (1.399%) SCCM
2 2 (1.399%) Backup Exec
3 1 (0.699%) MAILsweeper
3 1 (0.699%) DameWare
3 1 (0.699%) SCOM
Vendors
1 55 (38.46%) Microsoft
2 36 (25.17%) Citrix
3 8 (5.594%) VMware
3 8 (5.594%) Reuters
3 8 (5.594%) Bloomberg
4 7 (4.895%) Lotus
5 6 (4.196%) Apple
5 6 (4.196%) Sage
5 6 (4.196%) Avaya
6 4 (2.797%) Remedy
6 4 (2.797%) Cisco
7 3 (2.098%) Oracle
8 2 (1.399%) Open Text
8 2 (1.399%) Symantec
8 2 (1.399%) Business Objects
8 2 (1.399%) IBM
8 2 (1.399%) Fidessa
8 2 (1.399%) HP
8 2 (1.399%) Dell
8 2 (1.399%) Intel
City, London
Service Desk Analyst / Helpdesk Analyst. An exciting new opportunity has arisen for a Service Desk Analyst / Helpdesk Analyst to join our client. The Service Desk Analyst / Helpdesk Analyst...
DGH Recruitment Ltd
Salary: £24000 - £26000 per annum
Posted: 13 June 2013
City, London
An exciting opportunity has arisen for a Service Transition Manager / Service Transition Analyst to join our client, a global, magic-circle law firm... The successful candidate will also...
DGH Recruitment Ltd
Salary: £45000 - £55000 per annum
Posted: 14 June 2013