The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 237 239 271
Rank change year-on-year
+2 +32
Permanent jobs requiring a Service Analyst 71 106 60
As % of all permanent IT jobs located in the City of London 0.68% 0.84% 0.50%
As % of the Job Titles category 0.74% 0.91% 0.53%
Number of salaries quoted 69 98 49
Average salary £31,000 £27,500 £28,500
Average salary % change year-on-year
+12.72% -3.50%
90% offered a salary of more than £21,500 £22,200 £22,500
10% offered a salary of more than £41,000 £40,000 £42,600
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9562 11707 11254
As % of all permanent IT jobs located in the City of London 92.24% 92.52% 93.10%
Number of salaries quoted 8248 9892 9769
Average salary £55,000 £53,750 £52,500
Average salary % change year-on-year
+2.32% +2.38%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £77,500 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 3 July 2015.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 3 July 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 97 (58.79%) Windows
2 89 (53.94%) Microsoft
3 81 (49.09%) MS Office
4 74 (44.85%) ITIL
5 71 (43.03%) Active Directory
6 63 (38.18%) Finance
7 56 (33.94%) MS Excel
8 51 (30.91%) Windows 7
9 47 (28.48%) MS Exchange
10 38 (23.03%) SLA
11 32 (19.39%) Citrix
12 31 (18.79%) Windows XP
13 29 (17.58%) Blackberry
13 29 (17.58%) Problem Management
14 26 (15.76%) Bloomberg
15 25 (15.15%) Blackberry Enterprise Server
15 25 (15.15%) Reuters
16 23 (13.94%) Service Management
17 22 (13.33%) VMware
18 21 (12.73%) Service Delivery
18 21 (12.73%) Microsoft Certification
18 21 (12.73%) Windows Server 2008
18 21 (12.73%) Banking
19 20 (12.12%) Management Information System
20 19 (11.52%) Degree
21 17 (10.30%) Internet
21 17 (10.30%) Cisco
21 17 (10.30%) VPN
21 17 (10.30%) LAN
22 16 (9.70%) WAN

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 3 July 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (28.48%) MS Exchange
2 25 (15.15%) Blackberry Enterprise Server
3 16 (9.70%) Exchange Server 2010
4 10 (6.06%) Lync
5 7 (4.24%) Exchange Server 2013
6 6 (3.64%) Exchange Server 2007
6 6 (3.64%) SharePoint
7 5 (3.03%) Exchange Server 2003
8 2 (1.21%) WorkSite
9 1 (0.61%) IIS
Applications
1 81 (49.09%) MS Office
2 56 (33.94%) MS Excel
3 7 (4.24%) MS Visio
4 6 (3.64%) MS PowerPoint
5 1 (0.61%) PowerPivot
5 1 (0.61%) Adobe Creative Suite
Business Applications
1 2 (1.21%) assyst
1 2 (1.21%) SAP ERP
1 2 (1.21%) Eikon
2 1 (0.61%) Remedy ITSM
2 1 (0.61%) SAP HCM
2 1 (0.61%) SAP CCM
2 1 (0.61%) SAP HR
2 1 (0.61%) SAP FI
2 1 (0.61%) SAP FI/CO
2 1 (0.61%) SAP CO
Cloud Services
1 3 (1.82%) Office 365
2 1 (0.61%) Google Apps
Communications & Networking
1 17 (10.30%) LAN
1 17 (10.30%) VPN
1 17 (10.30%) Internet
2 16 (9.70%) WAN
3 8 (4.85%) IP Telephony
4 7 (4.24%) VoIP
5 6 (3.64%) Firewall
6 5 (3.03%) Network Security
6 5 (3.03%) DHCP
7 3 (1.82%) TCP/IP
7 3 (1.82%) Extranet
8 2 (1.21%) Wireless
8 2 (1.21%) Cisco IOS
8 2 (1.21%) DNS
8 2 (1.21%) SAN
9 1 (0.61%) Intranet
9 1 (0.61%) Broadband
Database & Business Intelligence
1 3 (1.82%) SQL Server
1 3 (1.82%) SQL Server 2005
2 2 (1.21%) SQL Server 2008
2 2 (1.21%) SQL Server 2000
3 1 (0.61%) SQLPlus
3 1 (0.61%) SAP BI
3 1 (0.61%) Data Mining
3 1 (0.61%) Oracle Database
General
1 63 (38.18%) Finance
2 21 (12.73%) Banking
3 14 (8.48%) Law
3 14 (8.48%) Legal
4 6 (3.64%) Investment Banking
4 6 (3.64%) Telecoms
5 5 (3.03%) Financial Institution
6 2 (1.21%) Front Office
6 2 (1.21%) Manufacturing
7 1 (0.61%) Marketing
7 1 (0.61%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.61%) HTML
1 1 (0.61%) .NET
Miscellaneous
1 29 (17.58%) Blackberry
2 20 (12.12%) Management Information System
3 15 (9.09%) Hedge funds
4 12 (7.27%) Mathematics
4 12 (7.27%) CMDB
5 7 (4.24%) Computer Science
5 7 (4.24%) iPhone
5 7 (4.24%) Analytical Skills
6 5 (3.03%) Thin Client
6 5 (3.03%) Fat Client
7 4 (2.42%) Handset
8 2 (1.21%) Data Centre
9 1 (0.61%) iPad
9 1 (0.61%) User Experience
9 1 (0.61%) Smartphone
9 1 (0.61%) PDA
9 1 (0.61%) Spread Betting
9 1 (0.61%) Video Conferencing
Operating Systems
1 97 (58.79%) Windows
2 51 (30.91%) Windows 7
3 31 (18.79%) Windows XP
4 21 (12.73%) Windows Server 2008
5 9 (5.45%) Windows Server 2003
6 7 (4.24%) Android
7 4 (2.42%) Windows 8
7 4 (2.42%) Windows Mobile
7 4 (2.42%) Windows Vista
8 3 (1.82%) Windows Server 2012
8 3 (1.82%) Apple iOS
9 2 (1.21%) Mac OS
9 2 (1.21%) Mac OS X
10 1 (0.61%) Solaris
10 1 (0.61%) Linux
10 1 (0.61%) Windows 2000
10 1 (0.61%) UNIX
Processes & Methodologies
1 74 (44.85%) ITIL
2 29 (17.58%) Problem Management
3 23 (13.94%) Service Management
4 21 (12.73%) Service Delivery
5 11 (6.67%) Project Management
6 10 (6.06%) Incident Management
7 8 (4.85%) ITSM
8 7 (4.24%) Business Analysis
9 6 (3.64%) Low Latency
9 6 (3.64%) PRINCE2
10 5 (3.03%) Disaster Recovery
10 5 (3.03%) Root Cause Analysis
10 5 (3.03%) ITIL V3
10 5 (3.03%) Asset Management
11 4 (2.42%) Document Management
11 4 (2.42%) Investment Management
11 4 (2.42%) Information Security
11 4 (2.42%) Agile Software Development
11 4 (2.42%) BCP
12 3 (1.82%) CRM
Programming Languages
1 3 (1.82%) SQL
2 2 (1.21%) JavaScript
3 1 (0.61%) PL/SQL
3 1 (0.61%) C
3 1 (0.61%) Java
Qualifications
1 21 (12.73%) Microsoft Certification
2 19 (11.52%) Degree
3 15 (9.09%) MCP
4 14 (8.48%) MCSE
5 10 (6.06%) CCNA
5 10 (6.06%) Cisco Certification
5 10 (6.06%) MOS
6 8 (4.85%) ITIL Certification
7 7 (4.24%) MCSA
8 6 (3.64%) MCITP
9 4 (2.42%) MCTS
9 4 (2.42%) Security Cleared
10 2 (1.21%) MCDST
10 2 (1.21%) A+ Certification
10 2 (1.21%) CCIE
10 2 (1.21%) CCNP
10 2 (1.21%) CCA
10 2 (1.21%) Citrix Certification
10 2 (1.21%) HND
11 1 (0.61%) SC Cleared
Quality Assurance & Compliance
1 38 (23.03%) SLA
2 1 (0.61%) COBIT
System Software
1 71 (43.03%) Active Directory
2 8 (4.85%) XenApp
3 7 (4.24%) VMware Infrastructure
4 3 (1.82%) Hyper-V
5 2 (1.21%) XenServer
5 2 (1.21%) XenDesktop
5 2 (1.21%) VMware ESX
6 1 (0.61%) Microsoft Virtual Server
6 1 (0.61%) Citrix Presentation Server
Systems Management
1 12 (7.27%) SCCM
2 3 (1.82%) SCOM
3 2 (1.21%) McAfee ePO
3 2 (1.21%) ITRS Geneos
4 1 (0.61%) SCSM
4 1 (0.61%) Windows Intune
4 1 (0.61%) CA Spectrum
4 1 (0.61%) Nagios
4 1 (0.61%) Norton AntiVirus
4 1 (0.61%) NetBackup
4 1 (0.61%) Backup Exec
4 1 (0.61%) WSUS
Vendors
1 89 (53.94%) Microsoft
2 32 (19.39%) Citrix
3 26 (15.76%) Bloomberg
4 25 (15.15%) Reuters
5 22 (13.33%) VMware
6 17 (10.30%) Cisco
7 8 (4.85%) ServiceNow
8 7 (4.24%) McAfee
9 5 (3.03%) Avaya
10 4 (2.42%) Fidessa
10 4 (2.42%) Sophos
11 3 (1.82%) AppSense
11 3 (1.82%) Altiris
11 3 (1.82%) F5
11 3 (1.82%) Apple
11 3 (1.82%) CheckPoint
12 2 (1.21%) Sun
12 2 (1.21%) SAP
12 2 (1.21%) SolarWinds
12 2 (1.21%) Mitel
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Salary: £28000 - £34000 per annum + Bonus, Pension, Gym, Travel + more!
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