The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 218 233 220
Rank change year-on-year
+15 -13
Permanent jobs requiring a Service Analyst 86 82 98
As % of all permanent IT jobs located in the City of London 0.85% 0.78% 0.90%
As % of the Job Titles category 0.91% 0.84% 0.95%
Number of salaries quoted 67 77 85
Average salary £30,000 £30,000 £25,500
Average salary % change year-on-year
- +17.64%
90% offered a salary of more than £22,450 £23,500 £22,500
10% offered a salary of more than £41,500 £42,500 £46,000
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9457 9777 10266
As % of all permanent IT jobs located in the City of London 93.42% 92.92% 93.97%
Number of salaries quoted 8263 8353 9246
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 29 January 2015.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 29 January 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 121 (66.48%) Windows
2 120 (65.93%) Microsoft
3 104 (57.14%) ITIL
4 102 (56.04%) MS Office
5 91 (50.00%) Active Directory
6 78 (42.86%) Windows 7
7 64 (35.16%) MS Excel
8 63 (34.62%) MS Exchange
9 61 (33.52%) Finance
10 59 (32.42%) SLA
11 55 (30.22%) Degree
12 54 (29.67%) Citrix
13 43 (23.63%) Blackberry
14 36 (19.78%) Windows XP
15 33 (18.13%) DHCP
16 32 (17.58%) MCP
16 32 (17.58%) Blackberry Enterprise Server
17 31 (17.03%) VMware
18 29 (15.93%) TCP/IP
18 29 (15.93%) Exchange Server 2010
19 27 (14.84%) VMware Infrastructure
19 27 (14.84%) DNS
19 27 (14.84%) Reuters
19 27 (14.84%) Bloomberg
20 25 (13.74%) ITIL V3
21 23 (12.64%) Smartphone
22 22 (12.09%) Exchange Server 2003
23 21 (11.54%) Microsoft Certification
24 19 (10.44%) Service Delivery
25 18 (9.89%) Problem Management

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 29 January 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 63 (34.62%) MS Exchange
2 32 (17.58%) Blackberry Enterprise Server
3 29 (15.93%) Exchange Server 2010
4 22 (12.09%) Exchange Server 2003
5 5 (2.75%) Lync
6 4 (2.20%) Exchange Server 2013
7 2 (1.10%) SharePoint
7 2 (1.10%) IBM Notes
7 2 (1.10%) IIS
7 2 (1.10%) WorkSite
Applications
1 102 (56.04%) MS Office
2 64 (35.16%) MS Excel
3 7 (3.85%) MS PowerPoint
4 5 (2.75%) MS Visio
5 1 (0.55%) Spreadsheet
Business Applications
1 4 (2.20%) Remedy ITSM
2 1 (0.55%) assyst
Cloud Services
1 4 (2.20%) Office 365
2 2 (1.10%) Google Apps
3 1 (0.55%) Cloud Computing
Communications & Networking
1 33 (18.13%) DHCP
2 29 (15.93%) TCP/IP
3 27 (14.84%) DNS
4 16 (8.79%) Network Security
5 12 (6.59%) VPN
6 11 (6.04%) VoIP
7 10 (5.49%) IP Telephony
8 9 (4.95%) Internet
9 4 (2.20%) WAN
10 3 (1.65%) LAN
11 2 (1.10%) Firewall
11 2 (1.10%) Ethernet
11 2 (1.10%) Cisco ASA
12 1 (0.55%) ADSL
12 1 (0.55%) Extranet
12 1 (0.55%) Intranet
12 1 (0.55%) SAN
12 1 (0.55%) Wi-Fi
12 1 (0.55%) Wireless
Database & Business Intelligence
1 5 (2.75%) SQL Server
2 2 (1.10%) SQLPlus
2 2 (1.10%) SQL Server 2005
2 2 (1.10%) Oracle Database
3 1 (0.55%) MS Access
3 1 (0.55%) Data Mining
General
1 61 (33.52%) Finance
2 17 (9.34%) Banking
3 16 (8.79%) Legal
4 13 (7.14%) Law
5 9 (4.95%) Financial Institution
6 5 (2.75%) Telecoms
7 4 (2.20%) Retail
8 3 (1.65%) Investment Banking
9 2 (1.10%) French Language
10 1 (0.55%) Multimedia
10 1 (0.55%) Games
10 1 (0.55%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.10%) .NET
2 1 (0.55%) COM
Miscellaneous
1 43 (23.63%) Blackberry
2 23 (12.64%) Smartphone
3 11 (6.04%) Analytical Skills
4 9 (4.95%) Thin Client
4 9 (4.95%) Fat Client
5 8 (4.40%) Computer Science
6 4 (2.20%) Management Information System
6 4 (2.20%) Mathematics
6 4 (2.20%) Hedge funds
7 3 (1.65%) Video Conferencing
7 3 (1.65%) iPhone
7 3 (1.65%) CMDB
8 2 (1.10%) iPad
9 1 (0.55%) User Experience
9 1 (0.55%) Mobile Computing
9 1 (0.55%) Statistics
9 1 (0.55%) EPoS
9 1 (0.55%) Handset
Operating Systems
1 121 (66.48%) Windows
2 78 (42.86%) Windows 7
3 36 (19.78%) Windows XP
4 10 (5.49%) Windows Server 2003
5 7 (3.85%) Windows Server 2008
6 2 (1.10%) UNIX
6 2 (1.10%) Solaris
6 2 (1.10%) Linux
6 2 (1.10%) Android
6 2 (1.10%) Apple iOS
6 2 (1.10%) Windows 8
7 1 (0.55%) Windows Server 2012
7 1 (0.55%) Mac OS
7 1 (0.55%) Mac OS X
Processes & Methodologies
1 104 (57.14%) ITIL
2 25 (13.74%) ITIL V3
3 19 (10.44%) Service Delivery
4 18 (9.89%) Problem Management
5 17 (9.34%) Incident Management
6 16 (8.79%) Service Management
7 9 (4.95%) ITSM
8 5 (2.75%) Project Management
9 4 (2.20%) PRINCE2
9 4 (2.20%) Business Analysis
9 4 (2.20%) Investment Management
9 4 (2.20%) Time Management
10 3 (1.65%) ITIL V2
10 3 (1.65%) Change Control
10 3 (1.65%) Data Protection
10 3 (1.65%) Asset Management
10 3 (1.65%) Document Management
10 3 (1.65%) Migration
10 3 (1.65%) Stakeholder Management
11 2 (1.10%) Disaster Recovery
Programming Languages
1 7 (3.85%) SQL
2 2 (1.10%) Java
2 2 (1.10%) PL/SQL
3 1 (0.55%) C
3 1 (0.55%) JavaScript
Qualifications
1 55 (30.22%) Degree
2 32 (17.58%) MCP
3 21 (11.54%) Microsoft Certification
4 10 (5.49%) MCSE
5 8 (4.40%) ITIL Certification
6 7 (3.85%) MOS
7 6 (3.30%) ITIL Foundation Certificate
8 3 (1.65%) MCITP
8 3 (1.65%) MCSA
8 3 (1.65%) CCNA
8 3 (1.65%) Cisco Certification
9 2 (1.10%) Security Cleared
9 2 (1.10%) SC Cleared
9 2 (1.10%) CCENT
10 1 (0.55%) CCAA
10 1 (0.55%) BC Cleared
10 1 (0.55%) PRINCE2 Certification
10 1 (0.55%) Citrix Certification
10 1 (0.55%) MCDST
Quality Assurance & Compliance
1 59 (32.42%) SLA
System Software
1 91 (50.00%) Active Directory
2 27 (14.84%) VMware Infrastructure
3 4 (2.20%) Hyper-V
4 2 (1.10%) Microsoft App-V
4 2 (1.10%) XenApp
5 1 (0.55%) XenDesktop
5 1 (0.55%) VMware ESX
Systems Management
1 10 (5.49%) SCCM
2 2 (1.10%) Tivoli
2 2 (1.10%) SCOM
3 1 (0.55%) Tivoli Storage Manager
3 1 (0.55%) Norton AntiVirus
Vendors
1 120 (65.93%) Microsoft
2 54 (29.67%) Citrix
3 31 (17.03%) VMware
4 27 (14.84%) Reuters
4 27 (14.84%) Bloomberg
5 17 (9.34%) Avaya
6 12 (6.59%) Cisco
7 5 (2.75%) Fidessa
8 4 (2.20%) Remedy
8 4 (2.20%) BMC
8 4 (2.20%) Altiris
9 3 (1.65%) F5
9 3 (1.65%) Oracle
9 3 (1.65%) AppSense
9 3 (1.65%) Sophos
10 2 (1.10%) Google
10 2 (1.10%) Lotus
11 1 (0.55%) Meraki
11 1 (0.55%) LexisNexis
11 1 (0.55%) MobileIron
City, London
ComputAppoint
Salary: £32000 - £35000 per annum + Excellent Benefits
Posted: 2 hours ago
City of London
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum
Posted: 5 hours ago
City, London
Michael Bailey Associates
Salary: Market Rates
Posted: 6 hours ago
City, London
Global Technology Solutions Ltd
Salary: £25000 - £30000 per annum + training & benefits
Posted: 2 days ago
City of London
Interquest - IQ ESM
Salary: £28000 per annum
Posted: 3 days ago
City of London
Hays IT - Uk Posting account
Salary: £85.00 per annum
Posted: 5 days ago
City, London
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 5 days ago
City of London
Claremont Consulting Limited
Salary: £20000 - £25000 per annum + Benefits
Posted: 21 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 22 days ago