The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 221 229 235
Rank change year-on-year
+8 +6
Permanent jobs requiring a Service Analyst 93 96 83
As % of all permanent IT jobs located in the City of London 0.89% 0.86% 0.75%
As % of the Job Titles category 0.96% 0.93% 0.80%
Number of salaries quoted 77 89 72
Average salary £31,000 £27,500 £29,000
Average salary % change year-on-year
+12.72% -5.17%
90% offered a salary of more than £23,800 £21,000 £22,500
10% offered a salary of more than £42,500 £37,200 £46,000
UK excluding London average salary £22,000 £21,800 £22,500
% change year-on-year
+0.91% -3.11%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9698 10369 10363
As % of all permanent IT jobs located in the City of London 93.24% 92.70% 93.49%
Number of salaries quoted 8264 8719 9211
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,750 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 27 March 2015.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 117 (66.48%) Windows
2 112 (63.64%) Microsoft
3 106 (60.23%) MS Office
4 92 (52.27%) ITIL
4 92 (52.27%) Active Directory
5 73 (41.48%) Windows 7
6 66 (37.50%) Finance
7 62 (35.23%) MS Exchange
8 61 (34.66%) MS Excel
9 51 (28.98%) SLA
10 42 (23.86%) Degree
11 41 (23.30%) Citrix
12 40 (22.73%) Blackberry
13 35 (19.89%) Windows XP
14 33 (18.75%) Bloomberg
14 33 (18.75%) VMware
15 32 (18.18%) Reuters
15 32 (18.18%) Blackberry Enterprise Server
16 31 (17.61%) MCP
17 30 (17.05%) Exchange Server 2010
18 25 (14.20%) Microsoft Certification
18 25 (14.20%) DHCP
19 24 (13.64%) VMware Infrastructure
20 23 (13.07%) Problem Management
21 18 (10.23%) Service Management
21 18 (10.23%) DNS
21 18 (10.23%) ITIL V3
22 17 (9.66%) Windows Server 2008
22 17 (9.66%) TCP/IP
23 16 (9.09%) Avaya

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (35.23%) MS Exchange
2 32 (18.18%) Blackberry Enterprise Server
3 30 (17.05%) Exchange Server 2010
4 14 (7.95%) Exchange Server 2003
5 11 (6.25%) Lync
6 9 (5.11%) Exchange Server 2013
7 3 (1.70%) SharePoint
8 2 (1.14%) WorkSite
9 1 (0.57%) IIS
9 1 (0.57%) IBM Notes
Applications
1 106 (60.23%) MS Office
2 61 (34.66%) MS Excel
3 6 (3.41%) MS PowerPoint
4 5 (2.84%) MS Visio
5 1 (0.57%) Spreadsheet
Business Applications
1 2 (1.14%) assyst
1 2 (1.14%) Remedy ITSM
Cloud Services
1 3 (1.70%) Office 365
2 2 (1.14%) Google Apps
3 1 (0.57%) Cloud Computing
Communications & Networking
1 25 (14.20%) DHCP
2 18 (10.23%) DNS
3 17 (9.66%) TCP/IP
4 16 (9.09%) Network Security
5 15 (8.52%) VPN
6 14 (7.95%) WAN
7 13 (7.39%) LAN
7 13 (7.39%) VoIP
8 12 (6.82%) Internet
9 7 (3.98%) IP Telephony
10 5 (2.84%) Firewall
11 2 (1.14%) Wireless
11 2 (1.14%) Extranet
11 2 (1.14%) SAN
11 2 (1.14%) Ethernet
11 2 (1.14%) Cisco IOS
12 1 (0.57%) ADSL
12 1 (0.57%) Broadband
12 1 (0.57%) Wi-Fi
Database & Business Intelligence
1 4 (2.27%) SQL Server
2 3 (1.70%) SQL Server 2005
3 2 (1.14%) SQL Server 2008
3 2 (1.14%) Oracle Database
3 2 (1.14%) SQL Server 2000
3 2 (1.14%) SQLPlus
4 1 (0.57%) Data Mining
General
1 66 (37.50%) Finance
2 13 (7.39%) Banking
2 13 (7.39%) Legal
3 11 (6.25%) Law
4 10 (5.68%) Financial Institution
5 8 (4.55%) Telecoms
6 4 (2.27%) Retail
7 3 (1.70%) Investment Banking
8 2 (1.14%) Manufacturing
9 1 (0.57%) Games
9 1 (0.57%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.57%) .NET
Miscellaneous
1 40 (22.73%) Blackberry
2 14 (7.95%) Smartphone
2 14 (7.95%) Hedge funds
3 13 (7.39%) Management Information System
4 11 (6.25%) Analytical Skills
5 9 (5.11%) Computer Science
5 9 (5.11%) CMDB
6 8 (4.55%) Mathematics
7 5 (2.84%) iPhone
8 4 (2.27%) Fat Client
8 4 (2.27%) Thin Client
9 2 (1.14%) Handset
9 2 (1.14%) Video Conferencing
10 1 (0.57%) EPoS
10 1 (0.57%) iPad
10 1 (0.57%) Spread Betting
10 1 (0.57%) Mobile Computing
10 1 (0.57%) User Experience
Operating Systems
1 117 (66.48%) Windows
2 73 (41.48%) Windows 7
3 35 (19.89%) Windows XP
4 17 (9.66%) Windows Server 2008
5 13 (7.39%) Windows Server 2003
6 5 (2.84%) Android
7 3 (1.70%) Windows Mobile
7 3 (1.70%) Windows Vista
7 3 (1.70%) Apple iOS
7 3 (1.70%) Windows 8
8 2 (1.14%) Windows Server 2012
8 2 (1.14%) UNIX
8 2 (1.14%) Solaris
8 2 (1.14%) Linux
9 1 (0.57%) Mac OS X
9 1 (0.57%) Mac OS
Processes & Methodologies
1 92 (52.27%) ITIL
2 23 (13.07%) Problem Management
3 18 (10.23%) Service Management
3 18 (10.23%) ITIL V3
4 16 (9.09%) Incident Management
5 13 (7.39%) Service Delivery
6 7 (3.98%) Project Management
7 6 (3.41%) Migration
7 6 (3.41%) ITSM
8 5 (2.84%) Asset Management
8 5 (2.84%) Business Analysis
9 4 (2.27%) Document Management
9 4 (2.27%) Time Management
9 4 (2.27%) Low Latency
10 3 (1.70%) Investment Management
10 3 (1.70%) Change Control
10 3 (1.70%) Root Cause Analysis
10 3 (1.70%) Information Security
10 3 (1.70%) Disaster Recovery
10 3 (1.70%) BCP
Programming Languages
1 4 (2.27%) SQL
2 2 (1.14%) Java
2 2 (1.14%) JavaScript
2 2 (1.14%) PL/SQL
3 1 (0.57%) C
Qualifications
1 42 (23.86%) Degree
2 31 (17.61%) MCP
3 25 (14.20%) Microsoft Certification
4 16 (9.09%) MCSE
5 11 (6.25%) ITIL Certification
5 11 (6.25%) MOS
6 8 (4.55%) Cisco Certification
6 8 (4.55%) CCNA
7 6 (3.41%) MCSA
8 4 (2.27%) MCITP
9 2 (1.14%) Security Cleared
9 2 (1.14%) Citrix Certification
9 2 (1.14%) MCDST
9 2 (1.14%) MCTS
10 1 (0.57%) A+ Certification
10 1 (0.57%) CCIE
10 1 (0.57%) CCNP
10 1 (0.57%) CCA
10 1 (0.57%) HND
10 1 (0.57%) CCAA
Quality Assurance & Compliance
1 51 (28.98%) SLA
System Software
1 92 (52.27%) Active Directory
2 24 (13.64%) VMware Infrastructure
3 6 (3.41%) XenApp
4 5 (2.84%) Hyper-V
5 2 (1.14%) VMware ESX
5 2 (1.14%) XenServer
5 2 (1.14%) XenDesktop
6 1 (0.57%) Microsoft Virtual Server
Systems Management
1 9 (5.11%) SCCM
2 4 (2.27%) SCOM
3 2 (1.14%) McAfee ePO
4 1 (0.57%) Windows Intune
4 1 (0.57%) Tivoli
4 1 (0.57%) Tivoli Storage Manager
4 1 (0.57%) Norton AntiVirus
Vendors
1 112 (63.64%) Microsoft
2 41 (23.30%) Citrix
3 33 (18.75%) Bloomberg
3 33 (18.75%) VMware
4 32 (18.18%) Reuters
5 16 (9.09%) Avaya
6 15 (8.52%) Cisco
7 5 (2.84%) McAfee
8 4 (2.27%) Sophos
8 4 (2.27%) F5
8 4 (2.27%) BMC
9 3 (1.70%) Oracle
9 3 (1.70%) CheckPoint
9 3 (1.70%) Remedy
9 3 (1.70%) AppSense
9 3 (1.70%) Altiris
9 3 (1.70%) ServiceNow
10 2 (1.14%) Google
10 2 (1.14%) Apple
10 2 (1.14%) Sun
City of London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: 5 days ago
City, London
ComputAppoint
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 6 days ago
City, London
Ashdown IT
Salary: £25000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 9 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £20000 - £24000 per annum + benefits
Posted: 9 days ago
City, London
Bell Integration
Posted: 10 days ago
City of London
Claremont Consulting Limited
Salary: £45000 - £55000.00 per annum + Benefits
Posted: 17 days ago
City of London
UK Mission Enterprise
Salary: £25000 - £35000 per annum
Posted: 26 days ago