The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 139 191 192
Rank change year-on-year
+52 +1
Permanent jobs requiring a Service Analyst 127 132 131
As % of all permanent IT jobs located in the City of London 1.90% 1.29% 1.28%
As % of the Job Titles category 2.00% 1.36% 1.35%
Number of salaries quoted 106 110 121
Average salary £43,750 £33,500 £32,500
Average salary % change year-on-year
+30.59% +3.07%
90% offered a salary of more than £26,000 £24,400 £24,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £24,000 £23,408 £23,500
% change year-on-year
+2.53% -0.39%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6363 9725 9706
As % of all permanent IT jobs located in the City of London 95.07% 95.35% 94.54%
Number of salaries quoted 5728 8455 8287
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 5 February 2016.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 120 (55.56%) Finance
2 98 (45.37%) Windows
3 80 (37.04%) Active Directory
4 78 (36.11%) Microsoft
5 68 (31.48%) ITIL
6 67 (31.02%) MS Office
7 58 (26.85%) Banking
8 49 (22.69%) Windows 7
9 44 (20.37%) Citrix
10 43 (19.91%) MS Excel
11 37 (17.13%) Blackberry
11 37 (17.13%) Blackberry Enterprise Server
12 33 (15.28%) Analytical Skills
13 29 (13.43%) Change Management
14 28 (12.96%) SLA
14 28 (12.96%) Windows Server
15 26 (12.04%) SQL
15 26 (12.04%) Investment Banking
16 25 (11.57%) Degree
17 23 (10.65%) PRINCE2
17 23 (10.65%) MS Exchange
18 22 (10.19%) Business Analysis
19 21 (9.72%) SDLC
20 20 (9.26%) Back Office
20 20 (9.26%) Cisco
21 19 (8.80%) VMware
21 19 (8.80%) Video Conferencing
22 18 (8.33%) Service Management
23 17 (7.87%) Stakeholder Management
23 17 (7.87%) Agile Software Development

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (17.13%) Blackberry Enterprise Server
2 23 (10.65%) MS Exchange
3 13 (6.02%) Exchange Server 2010
4 9 (4.17%) Exchange Server 2007
5 7 (3.24%) Office Communications Server
6 5 (2.31%) SharePoint
7 4 (1.85%) Lync
8 3 (1.39%) IBM Notes
8 3 (1.39%) SAS
9 2 (0.93%) Exchange Server 2013
9 2 (0.93%) SharePoint 2010
10 1 (0.46%) Apache
10 1 (0.46%) CMS
10 1 (0.46%) IIS
10 1 (0.46%) Tomcat
10 1 (0.46%) WebSphere
Applications
1 67 (31.02%) MS Office
2 43 (19.91%) MS Excel
3 2 (0.93%) MS PowerPoint
3 2 (0.93%) MS Visio
4 1 (0.46%) SPSS
Business Applications
1 6 (2.78%) Summit
2 2 (0.93%) Algo Collateral
2 2 (0.93%) assyst
3 1 (0.46%) Dynamics CRM
3 1 (0.46%) Remedy ITSM
Cloud Services
1 5 (2.31%) Office 365
2 2 (0.93%) SaaS
Communications & Networking
1 16 (7.41%) VPN
2 13 (6.02%) TCP/IP
3 10 (4.63%) Firewall
3 10 (4.63%) OSPF
3 10 (4.63%) Wireless
4 9 (4.17%) BGP
5 8 (3.70%) EIGRP
5 8 (3.70%) VoIP
6 7 (3.24%) DNS
7 6 (2.78%) DHCP
7 6 (2.78%) Internet
8 5 (2.31%) IP Telephony
9 4 (1.85%) Intranet
9 4 (1.85%) LAN
10 2 (0.93%) HSRP
10 2 (0.93%) Skype
10 2 (0.93%) SSL
10 2 (0.93%) WAN
11 1 (0.46%) Remote Desktop
11 1 (0.46%) Spanning Tree
Database & Business Intelligence
1 8 (3.70%) SQL Server
2 3 (1.39%) SQL Server 2005
2 3 (1.39%) SQL Server Reporting Services
3 2 (0.93%) Data Warehouse
3 2 (0.93%) Oracle Database
3 2 (0.93%) Oracle Database 10g
3 2 (0.93%) PostgreSQL
3 2 (0.93%) RDBMS
3 2 (0.93%) Relational Database
3 2 (0.93%) SQL Server 2008
3 2 (0.93%) SQL Server Analysis Services
3 2 (0.93%) SQL Server Integration Services
4 1 (0.46%) Crystal Reports
4 1 (0.46%) Oracle BI EE
4 1 (0.46%) QlikView
4 1 (0.46%) Redis
4 1 (0.46%) Spotfire
4 1 (0.46%) SQL Server 2000
Development Applications
1 1 (0.46%) Git (software)
1 1 (0.46%) JIRA
1 1 (0.46%) TeamCity
General
1 120 (55.56%) Finance
2 58 (26.85%) Banking
3 26 (12.04%) Investment Banking
4 20 (9.26%) Back Office
5 14 (6.48%) Law
6 13 (6.02%) Retail
7 12 (5.56%) Advertising
7 12 (5.56%) Legal
8 9 (4.17%) Financial Institution
8 9 (4.17%) Front Office
9 4 (1.85%) Telecoms
10 3 (1.39%) Japanese Language
11 2 (0.93%) Billing
11 2 (0.93%) French Language
11 2 (0.93%) Retail Banking
12 1 (0.46%) Marketing
12 1 (0.46%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.85%) HTML
2 3 (1.39%) .NET
2 3 (1.39%) .NET Framework
2 3 (1.39%) CSS
2 3 (1.39%) XML
3 2 (0.93%) ASP.NET
3 2 (0.93%) DHTML
4 1 (0.46%) Software Packaging
Miscellaneous
1 37 (17.13%) Blackberry
2 33 (15.28%) Analytical Skills
3 19 (8.80%) Video Conferencing
4 10 (4.63%) iPad
4 10 (4.63%) iPhone
5 8 (3.70%) Data Centre
5 8 (3.70%) Hedge funds
6 5 (2.31%) Management Information System
7 4 (1.85%) Fat Client
7 4 (1.85%) Handset
7 4 (1.85%) Thin Client
8 3 (1.39%) Derivative
9 2 (0.93%) Client/Server
9 2 (0.93%) N-Tier
9 2 (0.93%) Robotics
10 1 (0.46%) BYOD
10 1 (0.46%) CMDB
10 1 (0.46%) Fintech
10 1 (0.46%) User Experience
10 1 (0.46%) Visualisation
Operating Systems
1 98 (45.37%) Windows
2 49 (22.69%) Windows 7
3 28 (12.96%) Windows Server
4 15 (6.94%) Windows 8
5 13 (6.02%) Windows Server 2008
6 8 (3.70%) Windows Server 2003
7 5 (2.31%) Windows XP
8 4 (1.85%) Android
8 4 (1.85%) Linux
8 4 (1.85%) Windows Server 2012
9 3 (1.39%) Unix
10 2 (0.93%) Windows Vista
11 1 (0.46%) Windows 10
Processes & Methodologies
1 68 (31.48%) ITIL
2 29 (13.43%) Change Management
3 23 (10.65%) PRINCE2
4 22 (10.19%) Business Analysis
5 21 (9.72%) SDLC
6 18 (8.33%) Service Management
7 17 (7.87%) Agile Software Development
7 17 (7.87%) Stakeholder Management
8 16 (7.41%) UML
9 15 (6.94%) Incident Management
9 15 (6.94%) Use Case
10 14 (6.48%) Analytics
10 14 (6.48%) Mentoring
11 13 (6.02%) Investment Management
12 11 (5.09%) Problem Management
12 11 (5.09%) Project Management
13 10 (4.63%) Business Transformation
13 10 (4.63%) Release Management
13 10 (4.63%) Six Sigma
13 10 (4.63%) Transition Management
Programming Languages
1 26 (12.04%) SQL
2 4 (1.85%) C#
2 4 (1.85%) VBA
3 3 (1.39%) Bash Shell
3 3 (1.39%) Java
3 3 (1.39%) JavaScript
3 3 (1.39%) Shell Script
4 2 (0.93%) Python
4 2 (0.93%) T-SQL
5 1 (0.46%) C++
5 1 (0.46%) Perl
5 1 (0.46%) PowerShell
Qualifications
1 25 (11.57%) Degree
2 16 (7.41%) ITIL Certification
3 15 (6.94%) ISEB
3 15 (6.94%) Microsoft Certification
4 13 (6.02%) CCNA
4 13 (6.02%) Cisco Certification
5 9 (4.17%) PMI Certification
5 9 (4.17%) PMP
6 8 (3.70%) CCDA
6 8 (3.70%) CCNP
7 7 (3.24%) Citrix Certification
7 7 (3.24%) MCDST
8 5 (2.31%) MCP
8 5 (2.31%) MCSA
8 5 (2.31%) MCSE
9 4 (1.85%) MCITP
10 2 (0.93%) Security Cleared
11 1 (0.46%) NVQ Level 3
11 1 (0.46%) NVQ Level 4
11 1 (0.46%) SC Cleared
Quality Assurance & Compliance
1 28 (12.96%) SLA
2 13 (6.02%) QA
3 7 (3.24%) EMIR
3 7 (3.24%) MiFID
4 5 (2.31%) Dodd-Frank
5 3 (1.39%) Data Quality
6 2 (0.93%) Basel II
6 2 (0.93%) COBIT
6 2 (0.93%) Solvency II
7 1 (0.46%) CRD IV
System Software
1 80 (37.04%) Active Directory
2 11 (5.09%) VMware Infrastructure
3 8 (3.70%) XenApp
4 2 (0.93%) XenDesktop
5 1 (0.46%) Microsoft App-V
5 1 (0.46%) zsh
Systems Management
1 12 (5.56%) SCCM
2 8 (3.70%) FortiGate
3 7 (3.24%) Norton AntiVirus
4 2 (0.93%) DameWare
4 2 (0.93%) Systems Management Server (SMS)
5 1 (0.46%) EnCase
5 1 (0.46%) MAILsweeper
5 1 (0.46%) Netcool
5 1 (0.46%) Opscode Chef
5 1 (0.46%) Puppet
5 1 (0.46%) SCSM
Vendors
1 78 (36.11%) Microsoft
2 44 (20.37%) Citrix
3 20 (9.26%) Cisco
4 19 (8.80%) VMware
5 17 (7.87%) ServiceNow
6 13 (6.02%) Calypso
7 12 (5.56%) Murex
8 11 (5.09%) Bloomberg
9 10 (4.63%) Remedy
10 8 (3.70%) Juniper
10 8 (3.70%) Meraki
11 7 (3.24%) McAfee
11 7 (3.24%) Symantec
12 5 (2.31%) Apple
12 5 (2.31%) FrontRange
12 5 (2.31%) MobileIron
13 4 (1.85%) Altiris
13 4 (1.85%) Dell
13 4 (1.85%) Guidewire
13 4 (1.85%) Reuters
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 21 hours ago
City, London
ANSON MCCADE
Salary: £45K - £65K (determined by years of experience)+package+benefits
Posted: Yesterday
City, London
Satigo Ltd
Salary: £20000 - £25000 per annum + Benefits and Bonus
Posted: Yesterday
City, London
NDK Consulting.co.uk Ltd
Salary: From £40,000 to £45,000 per annum Plus Bens + Bonus
Posted: 2 days ago
City, London
Think IT Recruitment
Salary: £28000.00 - £30000 per annum + exceptional benefits package
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £25000 - £34000 per annum + bonus and benefits
Posted: 2 days ago
City, London
Plan-net
Posted: 3 days ago
City, London
Energon People
Salary: £60000 - £70000 per annum
Posted: 3 days ago
City, London
Burns Sheehan
Salary: £22000.00 - £28000.00 per annum
Posted: 4 days ago
City, London
Scott-Merrick LLP
Salary: Benefits
Posted: 4 days ago
City of London
Eligo Recruitment
Salary: £20000 - £24000 per annum + benefits
Posted: 5 days ago
City of London
Interquest - IQ Tech
Salary: £25000 per annum
Posted: 24 days ago
City of London
Huxley
Salary: £25000 - £35000 per annum + Bonus and Benefits
Posted: 26 days ago