The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 245 236 247
Rank change year-on-year
-9 +11
Permanent jobs requiring a Service Analyst 66 93 79
As % of all permanent IT jobs located in the City of London 0.68% 0.79% 0.67%
As % of the Job Titles category 0.73% 0.86% 0.72%
Number of salaries quoted 60 87 72
Average salary £30,750 £27,500 £35,000
Average salary % change year-on-year
+11.81% -21.42%
90% offered a salary of more than £23,950 £22,500 £22,550
10% offered a salary of more than £39,650 £38,500 £47,500
UK excluding London average salary £22,250 £22,500 £21,000
% change year-on-year
-1.11% +7.14%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9057 10869 11026
As % of all permanent IT jobs located in the City of London 92.92% 92.64% 93.24%
Number of salaries quoted 7822 9148 9769
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 31 August 2015.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 31 August 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 81 (55.86%) Windows
2 71 (48.97%) ITIL
3 66 (45.52%) Microsoft
4 61 (42.07%) MS Office
5 55 (37.93%) Active Directory
6 52 (35.86%) Finance
7 46 (31.72%) MS Excel
8 41 (28.28%) Windows 7
9 38 (26.21%) Citrix
10 33 (22.76%) MS Exchange
11 25 (17.24%) SLA
12 23 (15.86%) Blackberry
12 23 (15.86%) Blackberry Enterprise Server
13 21 (14.48%) Service Management
14 20 (13.79%) Windows XP
15 19 (13.10%) Banking
16 18 (12.41%) Problem Management
17 17 (11.72%) VMware
18 15 (10.34%) Law
18 15 (10.34%) Legal
18 15 (10.34%) Reuters
18 15 (10.34%) Bloomberg
18 15 (10.34%) Cisco
19 14 (9.66%) Management Information System
20 13 (8.97%) Service Delivery
20 13 (8.97%) Degree
21 12 (8.28%) SCCM
21 12 (8.28%) Windows Server 2008
21 12 (8.28%) ITIL Certification
22 10 (6.90%) VPN

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 31 August 2015, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (22.76%) MS Exchange
2 23 (15.86%) Blackberry Enterprise Server
3 9 (6.21%) Exchange Server 2010
4 6 (4.14%) Exchange Server 2007
5 5 (3.45%) Exchange Server 2003
5 5 (3.45%) SharePoint
6 3 (2.07%) Lync
7 2 (1.38%) IIS
7 2 (1.38%) WorkSite
7 2 (1.38%) Exchange Server 2013
8 1 (0.69%) IBM Notes
Applications
1 61 (42.07%) MS Office
2 46 (31.72%) MS Excel
3 5 (3.45%) MS Visio
4 3 (2.07%) MS PowerPoint
5 1 (0.69%) PowerPivot
5 1 (0.69%) Adobe Creative Suite
Business Applications
1 3 (2.07%) Eikon
2 2 (1.38%) SAP ERP
3 1 (0.69%) Dynamics CRM
3 1 (0.69%) SAP HCM
3 1 (0.69%) Remedy ITSM
3 1 (0.69%) SAP CCM
3 1 (0.69%) SAP FI
3 1 (0.69%) SAP FI/CO
3 1 (0.69%) SAP CO
3 1 (0.69%) SAP HR
Cloud Services
1 1 (0.69%) Office 365
Communications & Networking
1 10 (6.90%) VPN
2 9 (6.21%) IP Telephony
2 9 (6.21%) Internet
3 8 (5.52%) LAN
3 8 (5.52%) WAN
4 5 (3.45%) VoIP
5 4 (2.76%) TCP/IP
6 3 (2.07%) Firewall
7 2 (1.38%) Broadband
7 2 (1.38%) Extranet
7 2 (1.38%) SAN
7 2 (1.38%) Intranet
7 2 (1.38%) 3G
8 1 (0.69%) Network Security
8 1 (0.69%) Wireless
8 1 (0.69%) ADSL
8 1 (0.69%) DHCP
Database & Business Intelligence
1 3 (2.07%) SQL Server
2 2 (1.38%) SQL Server 2008
2 2 (1.38%) SQL Server 2005
3 1 (0.69%) SQL Server 2012
3 1 (0.69%) SQL Server Reporting Services
3 1 (0.69%) SAP BI
3 1 (0.69%) SQL Server 2000
General
1 52 (35.86%) Finance
2 19 (13.10%) Banking
3 15 (10.34%) Law
3 15 (10.34%) Legal
4 4 (2.76%) Investment Banking
5 2 (1.38%) Telecoms
5 2 (1.38%) Front Office
6 1 (0.69%) Marketing
6 1 (0.69%) German Language
6 1 (0.69%) Financial Institution
6 1 (0.69%) Manufacturing
6 1 (0.69%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.38%) .NET
2 1 (0.69%) HTML
Miscellaneous
1 23 (15.86%) Blackberry
2 14 (9.66%) Management Information System
3 9 (6.21%) Analytical Skills
4 8 (5.52%) CMDB
5 7 (4.83%) Mathematics
6 6 (4.14%) Thin Client
6 6 (4.14%) Fat Client
7 5 (3.45%) Hedge funds
7 5 (3.45%) iPhone
8 4 (2.76%) Computer Science
9 3 (2.07%) Handset
10 2 (1.38%) Foreign Exchange (FX)
10 2 (1.38%) Video Conferencing
10 2 (1.38%) Contract for Difference
10 2 (1.38%) PDA
10 2 (1.38%) Data Centre
11 1 (0.69%) iPad
11 1 (0.69%) Statistics
11 1 (0.69%) NHS
Operating Systems
1 81 (55.86%) Windows
2 41 (28.28%) Windows 7
3 20 (13.79%) Windows XP
4 12 (8.28%) Windows Server 2008
5 8 (5.52%) Windows Server 2003
6 6 (4.14%) Android
7 4 (2.76%) Windows Mobile
8 3 (2.07%) Windows Vista
8 3 (2.07%) Linux
9 2 (1.38%) Mac OS
9 2 (1.38%) Windows 8
9 2 (1.38%) Apple iOS
10 1 (0.69%) Windows Server 2012
10 1 (0.69%) Mac OS X
10 1 (0.69%) Windows 2000
Processes & Methodologies
1 71 (48.97%) ITIL
2 21 (14.48%) Service Management
3 18 (12.41%) Problem Management
4 13 (8.97%) Service Delivery
5 10 (6.90%) Incident Management
6 9 (6.21%) Project Management
6 9 (6.21%) ITSM
7 8 (5.52%) PRINCE2
8 6 (4.14%) ITIL V3
9 5 (3.45%) Low Latency
9 5 (3.45%) Business Analysis
9 5 (3.45%) Asset Management
9 5 (3.45%) Disaster Recovery
10 4 (2.76%) CRM
10 4 (2.76%) Information Security
10 4 (2.76%) BCP
10 4 (2.76%) Agile Software Development
10 4 (2.76%) Root Cause Analysis
11 3 (2.07%) Mentoring
11 3 (2.07%) Investment Management
Programming Languages
1 7 (4.83%) SQL
2 1 (0.69%) Java
Qualifications
1 13 (8.97%) Degree
2 12 (8.28%) ITIL Certification
3 10 (6.90%) Microsoft Certification
4 8 (5.52%) MOS
5 7 (4.83%) MCSE
6 5 (3.45%) MCITP
6 5 (3.45%) Cisco Certification
6 5 (3.45%) CCNA
6 5 (3.45%) MCP
6 5 (3.45%) MCSA
7 4 (2.76%) Security Cleared
8 3 (2.07%) MCTS
9 2 (1.38%) HND
9 2 (1.38%) A+ Certification
9 2 (1.38%) CCA
9 2 (1.38%) Citrix Certification
9 2 (1.38%) CCIE
9 2 (1.38%) CCNP
10 1 (0.69%) MCDST
Quality Assurance & Compliance
1 25 (17.24%) SLA
2 5 (3.45%) QA
3 1 (0.69%) COBIT
System Software
1 55 (37.93%) Active Directory
2 10 (6.90%) XenApp
3 7 (4.83%) VMware Infrastructure
4 2 (1.38%) VMware ESX
4 2 (1.38%) XenDesktop
5 1 (0.69%) Forefront TMG
5 1 (0.69%) Citrix Presentation Server
5 1 (0.69%) XenServer
5 1 (0.69%) ISA Server
Systems Management
1 12 (8.28%) SCCM
2 2 (1.38%) Backup Exec
2 2 (1.38%) ITRS Geneos
2 2 (1.38%) SCSM
3 1 (0.69%) McAfee ePO
3 1 (0.69%) Symantec Enterprise Vault
3 1 (0.69%) CA Spectrum
3 1 (0.69%) WSUS
3 1 (0.69%) SCOM
3 1 (0.69%) Norton AntiVirus
3 1 (0.69%) NetBackup
3 1 (0.69%) Nagios
Vendors
1 66 (45.52%) Microsoft
2 38 (26.21%) Citrix
3 17 (11.72%) VMware
4 15 (10.34%) Reuters
4 15 (10.34%) Bloomberg
4 15 (10.34%) Cisco
5 10 (6.90%) ServiceNow
6 6 (4.14%) McAfee
7 5 (3.45%) Fidessa
8 3 (2.07%) MobileIron
8 3 (2.07%) FrontRange
8 3 (2.07%) Mitel
8 3 (2.07%) CheckPoint
9 2 (1.38%) SAP
9 2 (1.38%) BMC
9 2 (1.38%) Lotus
9 2 (1.38%) AppSense
9 2 (1.38%) Symantec
9 2 (1.38%) SolarWinds
10 1 (0.69%) LexisNexis
City, London
McGregor Boyall
Salary: £34 - £37 per annum + package
Posted: 3 days ago
City, London
Sanderson
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
City, London
I.T. Skillfinder
Salary: £25000 per annum
Posted: 5 days ago
City of London
Pearson Whiffin
Salary: £27000 - £31000 per annum + Benefits
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Salary: £412 per day
Posted: 13 days ago