The statistics below represent IT jobs advertised across the City of London region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Analyst
London / City of London
Rank 168 138 203
Rank change year-on-year
-30 +65
Permanent jobs requiring a Service Analyst 58 125 124
As % of all permanent IT jobs located in the City of London 1.15% 1.83% 1.19%
As % of the Job Titles category 1.20% 1.90% 1.25%
Number of salaries quoted 57 107 102
Median salary £35,000 £42,500 £33,500
Median salary % change year-on-year
-17.64% +26.86%
90% offered a salary of more than £27,500 £27,000 £22,825
10% offered a salary of more than £61,000 £57,500 £55,000
UK excluding London median salary £23,500 £24,500 £23,000
% change year-on-year
-4.08% +6.52%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4844 6564 9926
As % of all permanent IT jobs located in the City of London 96.40% 95.85% 95.56%
Number of salaries quoted 4437 5852 8528
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £82,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 24 February 2017.

Service Analyst Salary Histogram in the City of London

Service Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 24 February 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Analyst in the job title.

1 59 (54.63%) Microsoft
2 57 (52.78%) ITIL
3 56 (51.85%) MS Office
4 54 (50.00%) Windows
5 42 (38.89%) Active Directory
6 38 (35.19%) Finance
6 38 (35.19%) Windows 7
7 34 (31.48%) MS Excel
8 30 (27.78%) Citrix
9 25 (23.15%) Service Management
10 24 (22.22%) Law
11 20 (18.52%) SLA
12 19 (17.59%) Project Management
13 18 (16.67%) Service Delivery
14 17 (15.74%) ITSM
15 16 (14.81%) Legal
15 16 (14.81%) VMware
15 16 (14.81%) Banking
16 15 (13.89%) ITIL V3
16 15 (13.89%) MS PowerPoint
16 15 (13.89%) Blackberry
16 15 (13.89%) ITIL Certification
17 13 (12.04%) Business Analysis
18 12 (11.11%) Problem Management
18 12 (11.11%) Continuous Improvement
18 12 (11.11%) iManage
18 12 (11.11%) Apple
19 11 (10.19%) Quality Management
19 11 (10.19%) User Experience
20 10 (9.26%) Root Cause Analysis

Service Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.33%) MS Exchange
2 4 (3.70%) Exchange Server 2010
2 4 (3.70%) SharePoint
3 3 (2.78%) Skype for Business
4 2 (1.85%) Exchange Server 2013
5 1 (0.93%) BizTalk Server
5 1 (0.93%) Blackberry Enterprise Server
5 1 (0.93%) CMS
Applications
1 56 (51.85%) MS Office
2 34 (31.48%) MS Excel
3 15 (13.89%) MS PowerPoint
4 9 (8.33%) MS Project
5 6 (5.56%) MS Visio
6 2 (1.85%) Spreadsheet
Business Applications
1 4 (3.70%) NetSuite
Cloud Services
1 4 (3.70%) Office 365
Communications & Networking
1 9 (8.33%) VPN
2 6 (5.56%) VoIP
3 4 (3.70%) TCP/IP
4 3 (2.78%) DNS
4 3 (2.78%) LAN
4 3 (2.78%) WAN
5 2 (1.85%) DHCP
5 2 (1.85%) Internet
5 2 (1.85%) Skype
6 1 (0.93%) Unified Communications
6 1 (0.93%) VLAN
Database & Business Intelligence
1 5 (4.63%) SQL Server
2 3 (2.78%) BusinessObjects
3 2 (1.85%) SQL Server Reporting Services
4 1 (0.93%) Crystal Reports
4 1 (0.93%) Relational Database
Development Applications
1 2 (1.85%) Team Foundation Server
2 1 (0.93%) JIRA
2 1 (0.93%) Selenium
General
1 38 (35.19%) Finance
2 24 (22.22%) Law
3 16 (14.81%) Banking
3 16 (14.81%) Legal
4 4 (3.70%) Telecoms
5 2 (1.85%) Investment Banking
6 1 (0.93%) Advertising
6 1 (0.93%) Back Office
6 1 (0.93%) International Banking
6 1 (0.93%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.85%) .NET
1 2 (1.85%) ASP.NET
1 2 (1.85%) Web Services
2 1 (0.93%) FIX Protocol
Miscellaneous
1 15 (13.89%) Blackberry
2 11 (10.19%) User Experience
3 7 (6.48%) Analytical Skills
4 5 (4.63%) Fat Client
4 5 (4.63%) Thin Client
5 4 (3.70%) Fintech
5 4 (3.70%) iPhone
5 4 (3.70%) Mobile Banking
5 4 (3.70%) Video Conferencing
6 2 (1.85%) Client/Server
6 2 (1.85%) Management Information System
7 1 (0.93%) Derivative
7 1 (0.93%) Equities
7 1 (0.93%) Fixed Income
7 1 (0.93%) Handset
Operating Systems
1 54 (50.00%) Windows
2 38 (35.19%) Windows 7
3 8 (7.41%) Windows 8
4 5 (4.63%) Windows Server
5 4 (3.70%) Android
5 4 (3.70%) Windows 10
6 2 (1.85%) Windows Server 2008
6 2 (1.85%) Windows Server 2012
7 1 (0.93%) Linux
7 1 (0.93%) Windows Mobile
7 1 (0.93%) Windows XP
Processes & Methodologies
1 57 (52.78%) ITIL
2 25 (23.15%) Service Management
3 19 (17.59%) Project Management
4 18 (16.67%) Service Delivery
5 17 (15.74%) ITSM
6 15 (13.89%) ITIL V3
7 13 (12.04%) Business Analysis
8 12 (11.11%) Continuous Improvement
8 12 (11.11%) Problem Management
9 11 (10.19%) Quality Management
10 10 (9.26%) Root Cause Analysis
11 9 (8.33%) Trend Analysis
12 7 (6.48%) Change Control
12 7 (6.48%) Incident Management
13 6 (5.56%) Document Management
14 5 (4.63%) SDLC
14 5 (4.63%) Stakeholder Management
14 5 (4.63%) Statistics
15 3 (2.78%) Agile Software Development
15 3 (2.78%) Validation
Programming Languages
1 9 (8.33%) SQL
2 2 (1.85%) C#
2 2 (1.85%) Java
2 2 (1.85%) VBA
3 1 (0.93%) C
3 1 (0.93%) PowerShell
3 1 (0.93%) Shell Script
Qualifications
1 15 (13.89%) ITIL Certification
2 8 (7.41%) Microsoft Certification
3 7 (6.48%) MOS
4 6 (5.56%) PMP
5 5 (4.63%) Degree
5 5 (4.63%) MCSE
6 3 (2.78%) CBAP
6 3 (2.78%) IIBA
6 3 (2.78%) MCITP
7 2 (1.85%) DBS Check
7 2 (1.85%) MCP
8 1 (0.93%) CCNA
8 1 (0.93%) Cisco Certification
8 1 (0.93%) HND
8 1 (0.93%) MCSA
8 1 (0.93%) MCTS
Quality Assurance & Compliance
1 20 (18.52%) SLA
2 3 (2.78%) QA
3 1 (0.93%) EMIR
3 1 (0.93%) MiFID
System Software
1 42 (38.89%) Active Directory
2 5 (4.63%) VMware Infrastructure
3 1 (0.93%) Hyper-V
3 1 (0.93%) vSphere
3 1 (0.93%) XenApp
3 1 (0.93%) XenDesktop
Systems Management
1 5 (4.63%) SCOM
2 3 (2.78%) AirWatch
2 3 (2.78%) SCCM
3 1 (0.93%) Backup Exec
3 1 (0.93%) CA Spectrum
3 1 (0.93%) Nagios
3 1 (0.93%) NetBackup
3 1 (0.93%) Norton AntiVirus
3 1 (0.93%) Systems Management Server (SMS)
3 1 (0.93%) WSUS
Vendors
1 59 (54.63%) Microsoft
2 30 (27.78%) Citrix
3 16 (14.81%) VMware
4 12 (11.11%) Apple
4 12 (11.11%) iManage
5 9 (8.33%) Sun
6 6 (5.56%) Cisco
7 3 (2.78%) Mitel
7 3 (2.78%) ServiceNow
8 2 (1.85%) Remedy
8 2 (1.85%) SAP
8 2 (1.85%) Wyse
9 1 (0.93%) Adobe
9 1 (0.93%) Bloomberg
9 1 (0.93%) CheckPoint
9 1 (0.93%) HP
9 1 (0.93%) Intel Security
9 1 (0.93%) Juniper
9 1 (0.93%) Reuters
9 1 (0.93%) Symantec
City, London
Harvey Nash plc
Salary: £30000 - £32000 per annum
Posted: 2 days ago
City, London
Spring Technology
Salary: £40000 - £45000 per annum + bonus & benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 6 days ago
City, London
Asset Resourcing Ltd
Salary: £55000 - £75000 per annum + Benefits
Posted: 2 days ago
City, London
I3
Salary: £65000 - £75000 per annum + benefits
Posted: 2 days ago
City, London
Refreshing Recruitment
Salary: £65000 - £70000 per annum + a generous benefits package
Posted: 4 days ago
City, London
I3
Salary: £50000 - £55000 per annum + benefits
Posted: 2 days ago
City, London
Senitor Associates
Salary: £45000 - £55000 per annum
Posted: 3 days ago
City, London
Refreshing Recruitment
Salary: £65000 - £70000 per annum + a generous benefits package
Posted: 4 days ago
City, London
Harrington Starr
Salary: £28000 - £32000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £60000 - £70000 per annum + excellent benefits
Posted: 14 days ago