The statistics below represent IT jobs advertised across the City of London region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 178 208 218
Rank change year-on-year
+30 +10
Permanent jobs requiring a Service Analyst 76 119 135
As % of all permanent IT jobs located in the City of London 1.21% 1.13% 1.09%
As % of the Job Titles category 1.26% 1.19% 1.14%
Number of salaries quoted 72 114 121
Median salary £33,000 £37,000 £30,000
Median salary % change year-on-year
-10.81% +23.33%
90% offered a salary of more than £26,275 £25,150 £23,500
10% offered a salary of more than £60,000 £52,500 £47,900
UK excluding London median salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6014 9983 11796
As % of all permanent IT jobs located in the City of London 96.04% 95.14% 95.16%
Number of salaries quoted 5479 8558 9850
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £82,500 £77,500 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 30 July 2016.

Service Analyst Salary Histogram in the City of London

Service Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 30 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Analyst in the job title.

1 93 (56.02%) Finance
2 84 (50.60%) Microsoft
3 83 (50.00%) Windows
4 82 (49.40%) ITIL
5 73 (43.98%) Active Directory
6 61 (36.75%) MS Office
7 50 (30.12%) MS Excel
8 41 (24.70%) Citrix
9 40 (24.10%) Windows 7
10 28 (16.87%) MS Exchange
10 28 (16.87%) Incident Management
11 26 (15.66%) Service Delivery
12 24 (14.46%) Service Management
12 24 (14.46%) Blackberry
13 22 (13.25%) Legal
14 19 (11.45%) Asset Management
15 18 (10.84%) Banking
15 18 (10.84%) Stakeholder Management
15 18 (10.84%) Law
15 18 (10.84%) SQL
15 18 (10.84%) SLA
15 18 (10.84%) Windows Server
15 18 (10.84%) Exchange Server 2010
16 16 (9.64%) Analytical Skills
16 16 (9.64%) Cisco
16 16 (9.64%) Microsoft Certification
16 16 (9.64%) Change Management
16 16 (9.64%) ITSM
16 16 (9.64%) Business Analysis
17 15 (9.04%) SCCM

Service Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (16.87%) MS Exchange
2 18 (10.84%) Exchange Server 2010
3 15 (9.04%) Blackberry Enterprise Server
4 10 (6.02%) Exchange Server 2013
5 5 (3.01%) Office Communications Server
6 4 (2.41%) Exchange Server 2007
7 3 (1.81%) SharePoint
7 3 (1.81%) Skype for Business
8 2 (1.20%) Confluence
8 2 (1.20%) Exchange Server 2003
9 1 (0.60%) SAS
9 1 (0.60%) WebSphere
Applications
1 61 (36.75%) MS Office
2 50 (30.12%) MS Excel
3 13 (7.83%) MS PowerPoint
4 7 (4.22%) MS Visio
Business Applications
1 1 (0.60%) Eikon
1 1 (0.60%) Maximo
Cloud Services
1 11 (6.63%) Office 365
2 1 (0.60%) Microsoft Azure
2 1 (0.60%) SaaS
Communications & Networking
1 15 (9.04%) LAN
2 13 (7.83%) TCP/IP
2 13 (7.83%) WAN
3 10 (6.02%) VPN
4 9 (5.42%) DHCP
4 9 (5.42%) DNS
5 7 (4.22%) Internet
6 5 (3.01%) Network Security
7 4 (2.41%) IP Telephony
8 3 (1.81%) Firewall
8 3 (1.81%) VoIP
9 2 (1.20%) SAN
9 2 (1.20%) Wireless
10 1 (0.60%) BGP
10 1 (0.60%) DMZ
10 1 (0.60%) IPsec
10 1 (0.60%) MPLS
10 1 (0.60%) OSPF
10 1 (0.60%) VRRP
10 1 (0.60%) Wi-Fi
Database & Business Intelligence
1 4 (2.41%) SQL Server
2 2 (1.20%) Data Warehouse
2 2 (1.20%) SQL Server 2005
2 2 (1.20%) SQL Server 2008
3 1 (0.60%) MS Access
3 1 (0.60%) RDBMS
3 1 (0.60%) Relational Database
3 1 (0.60%) SQL Server 2012
3 1 (0.60%) SQL Server Integration Services
3 1 (0.60%) SQL Server Reporting Services
Development Applications
1 3 (1.81%) JIRA
2 1 (0.60%) AppScan
2 1 (0.60%) JMeter
2 1 (0.60%) LoadRunner
General
1 93 (56.02%) Finance
2 22 (13.25%) Legal
3 18 (10.84%) Banking
3 18 (10.84%) Law
4 7 (4.22%) Retail
5 6 (3.61%) Financial Institution
6 4 (2.41%) Investment Banking
7 3 (1.81%) Back Office
7 3 (1.81%) German Language
7 3 (1.81%) Italian Language
7 3 (1.81%) Telecoms
8 2 (1.20%) Advertising
8 2 (1.20%) Front Office
8 2 (1.20%) Marketing
9 1 (0.60%) Electronics
9 1 (0.60%) French Language
9 1 (0.60%) Manufacturing
9 1 (0.60%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (1.81%) FIX Protocol
2 2 (1.20%) XML
3 1 (0.60%) 802.1X
3 1 (0.60%) HTML
3 1 (0.60%) Web Services
3 1 (0.60%) XMPP
Miscellaneous
1 24 (14.46%) Blackberry
2 16 (9.64%) Analytical Skills
3 12 (7.23%) iPhone
4 10 (6.02%) Management Information System
5 8 (4.82%) iPad
5 8 (4.82%) Video Conferencing
6 6 (3.61%) Mathematics
7 5 (3.01%) Derivative
7 5 (3.01%) Equities
7 5 (3.01%) Foreign Exchange (FX)
7 5 (3.01%) Hedge funds
8 4 (2.41%) Client/Server
8 4 (2.41%) OTC Derivatives
9 3 (1.81%) Computer Science
9 3 (1.81%) Smartphone
10 2 (1.20%) Data Conversion
10 2 (1.20%) Fat Client
10 2 (1.20%) Handset
10 2 (1.20%) Swaptions
10 2 (1.20%) Thin Client
Operating Systems
1 83 (50.00%) Windows
2 40 (24.10%) Windows 7
3 18 (10.84%) Windows Server
4 9 (5.42%) Windows Server 2008
4 9 (5.42%) Windows XP
5 8 (4.82%) Windows Server 2012
6 7 (4.22%) Windows Server 2003
7 6 (3.61%) Windows 8
8 5 (3.01%) Android
9 4 (2.41%) Windows Mobile
10 3 (1.81%) Mac OS X
10 3 (1.81%) Unix
10 3 (1.81%) Windows 10
10 3 (1.81%) Windows Vista
11 2 (1.20%) Linux
Processes & Methodologies
1 82 (49.40%) ITIL
2 28 (16.87%) Incident Management
3 26 (15.66%) Service Delivery
4 24 (14.46%) Service Management
5 19 (11.45%) Asset Management
6 18 (10.84%) Stakeholder Management
7 16 (9.64%) Business Analysis
7 16 (9.64%) Change Management
7 16 (9.64%) ITSM
8 11 (6.63%) Agile Software Development
8 11 (6.63%) Document Management
9 10 (6.02%) Data Management
9 10 (6.02%) Risk Management
9 10 (6.02%) SDLC
10 7 (4.22%) ITIL V3
10 7 (4.22%) Mentoring
10 7 (4.22%) Problem Management
11 6 (3.61%) Data Analysis
11 6 (3.61%) Line Management
12 5 (3.01%) Continuous Improvement
Programming Languages
1 18 (10.84%) SQL
2 6 (3.61%) C
2 6 (3.61%) VBA
3 2 (1.20%) Java
4 1 (0.60%) Bash Shell
4 1 (0.60%) C#
4 1 (0.60%) PowerShell
4 1 (0.60%) Shell Script
4 1 (0.60%) T-SQL
Qualifications
1 16 (9.64%) Microsoft Certification
2 15 (9.04%) MCP
3 13 (7.83%) MCSE
4 10 (6.02%) Degree
5 8 (4.82%) CCNA
5 8 (4.82%) Cisco Certification
6 7 (4.22%) ITIL Certification
7 6 (3.61%) MCITP
7 6 (3.61%) MCSA
8 3 (1.81%) MCDST
8 3 (1.81%) MOS
9 2 (1.20%) CISA
9 2 (1.20%) MCTS
9 2 (1.20%) PCI QSA
10 1 (0.60%) CCNP
10 1 (0.60%) CCSA
10 1 (0.60%) CISSP
10 1 (0.60%) CREST Certified
10 1 (0.60%) HNC
10 1 (0.60%) ISEB
Quality Assurance & Compliance
1 18 (10.84%) SLA
2 4 (2.41%) Data Quality
2 4 (2.41%) SSAE 16
3 3 (1.81%) MiFID
4 2 (1.20%) Dodd-Frank
4 2 (1.20%) EMIR
5 1 (0.60%) COBIT
5 1 (0.60%) ISO/IEC 27001
5 1 (0.60%) QA
5 1 (0.60%) Sarbanes-Oxley
5 1 (0.60%) Solvency II
System Software
1 73 (43.98%) Active Directory
2 7 (4.22%) VMware Infrastructure
3 6 (3.61%) Virtual Machines
4 4 (2.41%) Hyper-V
5 2 (1.20%) Virtual Servers
5 2 (1.20%) VMware ESX
5 2 (1.20%) VMware ESXi
6 1 (0.60%) BitLocker
6 1 (0.60%) Microsoft App-V
6 1 (0.60%) XenDesktop
Systems Management
1 15 (9.04%) SCCM
2 5 (3.01%) SCOM
2 5 (3.01%) WSUS
3 2 (1.20%) Backup Exec
3 2 (1.20%) CA Spectrum
3 2 (1.20%) EnCase
3 2 (1.20%) Nagios
3 2 (1.20%) NetBackup
3 2 (1.20%) Norton AntiVirus
4 1 (0.60%) Casper Suite
4 1 (0.60%) Cisco CUCM
4 1 (0.60%) Cisco UCCX
4 1 (0.60%) FTK
4 1 (0.60%) HP Quality Center
4 1 (0.60%) Opscode Chef
4 1 (0.60%) Puppet
Vendors
1 84 (50.60%) Microsoft
2 41 (24.70%) Citrix
3 16 (9.64%) Cisco
4 11 (6.63%) iManage
4 11 (6.63%) VMware
5 7 (4.22%) Bloomberg
6 4 (2.41%) Mitel
7 3 (1.81%) Apple
7 3 (1.81%) CheckPoint
7 3 (1.81%) Google
8 2 (1.20%) BT
8 2 (1.20%) CA
8 2 (1.20%) FactSet
8 2 (1.20%) HP
8 2 (1.20%) IBM
8 2 (1.20%) Intel Security
8 2 (1.20%) Remedy
8 2 (1.20%) Reuters
8 2 (1.20%) ServiceNow
8 2 (1.20%) Symantec
City, London
Sanderson
Salary: £30000.00 - £35000.00 per annum + great benefits + company
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 3 days ago
City, London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum + bonus
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £18000 - £20000 per annum
Posted: 5 days ago
City, London
ANSON MCCADE
Salary: £40000 - £60000
Posted: Yesterday
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £26000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 4 days ago
City, London
Energon People
Salary: £60000 - £70000 per annum
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum + Bonus & Benefits
Posted: 5 days ago
City, London
H&R Talent
Salary: From £27,000 to £35,000 per annum
Posted: 5 days ago
City, London
Harvey Nash plc
Salary: £50000 - £65000 per annum
Posted: 3 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits and bonus package
Posted: 15 days ago