The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 241 262 209
Rank change year-on-year
+21 -53
Permanent jobs requiring a Service Analyst 85 74 116
As % of all permanent IT jobs located in the City of London 0.77% 0.62% 0.98%
As % of the Job Titles category 0.83% 0.67% 1.04%
Number of salaries quoted 66 71 106
Average salary £28,000 £30,000 £25,000
Average salary % change year-on-year
-6.66% +20.00%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £41,500 £42,500 £42,500
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10296 11095 11113
As % of all permanent IT jobs located in the City of London 93.67% 93.04% 94.30%
Number of salaries quoted 9016 9532 10096
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 17 December 2014.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 17 December 2014, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 127 (69.40%) Windows
2 123 (67.21%) Microsoft
3 107 (58.47%) ITIL
4 103 (56.28%) MS Office
5 97 (53.01%) Active Directory
6 81 (44.26%) Windows 7
7 70 (38.25%) MS Excel
8 62 (33.88%) MS Exchange
9 59 (32.24%) Finance
10 58 (31.69%) Citrix
11 56 (30.60%) SLA
12 53 (28.96%) Degree
13 42 (22.95%) Windows XP
14 41 (22.40%) Blackberry
15 36 (19.67%) VMware
16 31 (16.94%) TCP/IP
17 30 (16.39%) VMware Infrastructure
18 28 (15.30%) DHCP
19 27 (14.75%) Blackberry Enterprise Server
20 25 (13.66%) MCP
20 25 (13.66%) DNS
21 24 (13.11%) Reuters
21 24 (13.11%) Bloomberg
21 24 (13.11%) Banking
22 22 (12.02%) Exchange Server 2010
22 22 (12.02%) ITIL V3
23 21 (11.48%) Smartphone
24 20 (10.93%) Exchange Server 2003
25 18 (9.84%) Microsoft Certification
26 17 (9.29%) Service Delivery

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 17 December 2014, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (33.88%) MS Exchange
2 27 (14.75%) Blackberry Enterprise Server
3 22 (12.02%) Exchange Server 2010
4 20 (10.93%) Exchange Server 2003
5 5 (2.73%) IBM Notes
6 2 (1.09%) WorkSite
6 2 (1.09%) Lync
6 2 (1.09%) Exchange Server 2013
6 2 (1.09%) IIS
7 1 (0.55%) SharePoint
Applications
1 103 (56.28%) MS Office
2 70 (38.25%) MS Excel
3 6 (3.28%) MS PowerPoint
4 4 (2.19%) MS Visio
Business Applications
1 2 (1.09%) Remedy ITSM
Cloud Services
1 6 (3.28%) Office 365
2 4 (2.19%) Cloud Computing
3 1 (0.55%) Google Apps
Communications & Networking
1 31 (16.94%) TCP/IP
2 28 (15.30%) DHCP
3 25 (13.66%) DNS
4 14 (7.65%) Network Security
5 11 (6.01%) IP Telephony
6 9 (4.92%) VoIP
7 8 (4.37%) VPN
8 6 (3.28%) Internet
9 3 (1.64%) WAN
10 2 (1.09%) Cisco ASA
10 2 (1.09%) Ethernet
10 2 (1.09%) LAN
11 1 (0.55%) ADSL
11 1 (0.55%) Intranet
11 1 (0.55%) SAN
11 1 (0.55%) Firewall
11 1 (0.55%) Wi-Fi
Database & Business Intelligence
1 6 (3.28%) SQL Server
2 2 (1.09%) SQL Server 2005
3 1 (0.55%) MS Access
General
1 59 (32.24%) Finance
2 24 (13.11%) Banking
3 16 (8.74%) Legal
4 12 (6.56%) Law
5 8 (4.37%) Financial Institution
6 5 (2.73%) Investment Banking
7 4 (2.19%) Retail
7 4 (2.19%) French Language
8 2 (1.09%) Telecoms
9 1 (0.55%) Games
9 1 (0.55%) Publishing
9 1 (0.55%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (1.09%) .NET
1 2 (1.09%) COM
2 1 (0.55%) Web Services
Miscellaneous
1 41 (22.40%) Blackberry
2 21 (11.48%) Smartphone
3 10 (5.46%) Fat Client
3 10 (5.46%) Computer Science
3 10 (5.46%) Thin Client
4 9 (4.92%) Analytical Skills
5 4 (2.19%) Video Conferencing
6 2 (1.09%) iPhone
6 2 (1.09%) iPad
6 2 (1.09%) Mathematics
7 1 (0.55%) Mainframe
7 1 (0.55%) EPoS
7 1 (0.55%) Management Information System
7 1 (0.55%) Statistics
7 1 (0.55%) CMDB
7 1 (0.55%) Hedge funds
7 1 (0.55%) SWIFT
7 1 (0.55%) New Media
7 1 (0.55%) Mobile Computing
Operating Systems
1 127 (69.40%) Windows
2 81 (44.26%) Windows 7
3 42 (22.95%) Windows XP
4 8 (4.37%) Windows Server 2003
5 6 (3.28%) Windows Server 2008
6 3 (1.64%) Android
7 1 (0.55%) UNIX
7 1 (0.55%) Windows Vista
7 1 (0.55%) Apple iOS
7 1 (0.55%) Windows 8
7 1 (0.55%) Windows Server 2012
7 1 (0.55%) Mac OS
Processes & Methodologies
1 107 (58.47%) ITIL
2 22 (12.02%) ITIL V3
3 17 (9.29%) Service Delivery
4 15 (8.20%) Incident Management
5 14 (7.65%) Service Management
6 12 (6.56%) Problem Management
7 7 (3.83%) Investment Management
8 6 (3.28%) Project Management
9 5 (2.73%) ITSM
9 5 (2.73%) Data Protection
10 4 (2.19%) Time Management
10 4 (2.19%) Business Analysis
10 4 (2.19%) Stakeholder Management
10 4 (2.19%) PRINCE2
11 3 (1.64%) Migration
11 3 (1.64%) Change Management
12 2 (1.09%) Performance Management
12 2 (1.09%) Change Control
12 2 (1.09%) ITIL V2
12 2 (1.09%) Asset Management
Programming Languages
1 5 (2.73%) SQL
2 2 (1.09%) Java
3 1 (0.55%) C
Qualifications
1 53 (28.96%) Degree
2 25 (13.66%) MCP
3 18 (9.84%) Microsoft Certification
4 10 (5.46%) ITIL Certification
5 8 (4.37%) ITIL Foundation Certificate
6 6 (3.28%) MCITP
7 5 (2.73%) MCSE
7 5 (2.73%) MOS
8 3 (1.64%) CCENT
9 2 (1.09%) MCSA
10 1 (0.55%) PRINCE2 Certification
10 1 (0.55%) Citrix Certification
10 1 (0.55%) CCAA
10 1 (0.55%) SC Cleared
10 1 (0.55%) BC Cleared
10 1 (0.55%) Security Cleared
Quality Assurance & Compliance
1 56 (30.60%) SLA
System Software
1 97 (53.01%) Active Directory
2 30 (16.39%) VMware Infrastructure
3 5 (2.73%) Hyper-V
3 5 (2.73%) XenApp
4 3 (1.64%) MetaFrame
5 2 (1.09%) XenDesktop
5 2 (1.09%) Microsoft App-V
6 1 (0.55%) VMware ESX
6 1 (0.55%) vSphere
Systems Management
1 11 (6.01%) SCCM
2 3 (1.64%) Tivoli
3 2 (1.09%) SCOM
4 1 (0.55%) Norton AntiVirus
4 1 (0.55%) Tivoli Storage Manager
4 1 (0.55%) ARCserve
4 1 (0.55%) NetBackup
4 1 (0.55%) HP Data Protector
Vendors
1 123 (67.21%) Microsoft
2 58 (31.69%) Citrix
3 36 (19.67%) VMware
4 24 (13.11%) Reuters
4 24 (13.11%) Bloomberg
5 15 (8.20%) Avaya
6 12 (6.56%) Cisco
7 6 (3.28%) Fidessa
8 5 (2.73%) Lotus
9 4 (2.19%) Altiris
9 4 (2.19%) BMC
10 3 (1.64%) AppSense
11 2 (1.09%) Remedy
12 1 (0.55%) Oracle
12 1 (0.55%) Sophos
12 1 (0.55%) Symantec
12 1 (0.55%) CheckPoint
12 1 (0.55%) HP
12 1 (0.55%) Google
12 1 (0.55%) ServiceNow
City of London
Deerfoot IT
Salary: £28000 per annum
Posted: Yesterday
City of London
Interquest - IQ ESM
Salary: £28000 per annum
Posted: Yesterday
City of London
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: Yesterday
City, London
Eligo Recruitment Ltd
Salary: £20000 - £22000 per annum + benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum + competitive benefits
Posted: 2 days ago
City, London
Michael Bailey Associates
Salary: Market Rates
Posted: 5 days ago
City of London
Harrington Starr
Salary: £30000 - £40000 per annum
Posted: 5 days ago