The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 223 244 268
Rank change year-on-year
+21 +24
Permanent jobs requiring a Service Analyst 96 79 75
As % of all permanent IT jobs located in the City of London 0.81% 0.66% 0.58%
As % of the Job Titles category 0.88% 0.71% 0.62%
Number of salaries quoted 89 72 62
Average salary £27,500 £35,000 £24,500
Average salary % change year-on-year
-21.42% +42.85%
90% offered a salary of more than £22,500 £22,550 £21,550
10% offered a salary of more than £40,000 £47,500 £40,000
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10947 11164 12084
As % of all permanent IT jobs located in the City of London 92.68% 93.13% 93.93%
Number of salaries quoted 9208 9889 11051
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the City of London region.

Service Analyst Salary Trend in the City of London

Service Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Analyst across the City of London region over the 3 months to 1 September 2014.

Service Analyst Salary Histogram in the City of London

Service Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2014, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 132 (62.56%) Windows
2 126 (59.72%) ITIL
3 119 (56.40%) MS Office
4 109 (51.66%) Active Directory
5 90 (42.65%) Microsoft
6 77 (36.49%) Windows 7
7 73 (34.60%) Finance
8 71 (33.65%) MS Excel
9 55 (26.07%) MS Exchange
10 51 (24.17%) SLA
11 49 (23.22%) Windows XP
12 40 (18.96%) Banking
13 39 (18.48%) Service Management
14 34 (16.11%) Citrix
15 32 (15.17%) Blackberry
16 27 (12.80%) TCP/IP
17 24 (11.37%) Legal
17 24 (11.37%) Degree
18 23 (10.90%) Microsoft Certification
19 22 (10.43%) Project Management
19 22 (10.43%) Law
20 21 (9.95%) Management Information System
21 19 (9.00%) Blackberry Enterprise Server
22 18 (8.53%) ITSM
22 18 (8.53%) Service Delivery
22 18 (8.53%) Incident Management
23 17 (8.06%) VMware
23 17 (8.06%) ITIL Certification
24 16 (7.58%) Remedy
24 16 (7.58%) Windows Server 2008

Service Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2014, IT jobs across the City of London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (26.07%) MS Exchange
2 19 (9.00%) Blackberry Enterprise Server
3 8 (3.79%) Exchange Server 2010
4 5 (2.37%) IBM Notes
4 5 (2.37%) SharePoint
5 4 (1.90%) Exchange Server 2003
5 4 (1.90%) Exchange Server 2007
6 2 (0.95%) WorkSite
7 1 (0.47%) CMS
7 1 (0.47%) Documentum
7 1 (0.47%) Lync
7 1 (0.47%) SharePoint 2013
7 1 (0.47%) Exchange Server 2013
Applications
1 119 (56.40%) MS Office
2 71 (33.65%) MS Excel
3 10 (4.74%) MS PowerPoint
4 2 (0.95%) MS Visio
5 1 (0.47%) Spreadsheet
Business Applications
1 5 (2.37%) Remedy ITSM
2 3 (1.42%) Bond Adapt
3 1 (0.47%) assyst
Cloud Services
1 13 (6.16%) Office 365
2 4 (1.90%) Cloud Computing
Communications & Networking
1 27 (12.80%) TCP/IP
2 13 (6.16%) VPN
3 10 (4.74%) VoIP
4 9 (4.27%) LAN
4 9 (4.27%) DHCP
4 9 (4.27%) DNS
5 7 (3.32%) Internet
6 5 (2.37%) IP Telephony
6 5 (2.37%) WAN
7 3 (1.42%) Network Security
8 1 (0.47%) F5 BIG-IP LTM
8 1 (0.47%) Firewall
8 1 (0.47%) Intranet
Database & Business Intelligence
1 6 (2.84%) SQL Server
2 2 (0.95%) BusinessObjects XI
2 2 (0.95%) BusinessObjects Web Intelligence
2 2 (0.95%) Relational Database
3 1 (0.47%) MS Access
3 1 (0.47%) SQL Server Reporting Services
Development Applications
1 1 (0.47%) Subversion
1 1 (0.47%) JIRA
General
1 73 (34.60%) Finance
2 40 (18.96%) Banking
3 24 (11.37%) Legal
4 22 (10.43%) Law
5 8 (3.79%) Financial Institution
6 7 (3.32%) Investment Banking
7 5 (2.37%) French Language
8 2 (0.95%) Cantonese Language
8 2 (0.95%) Telecoms
8 2 (0.95%) Retail
9 1 (0.47%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.95%) COM
1 2 (0.95%) Web Services
Miscellaneous
1 32 (15.17%) Blackberry
2 21 (9.95%) Management Information System
3 7 (3.32%) Computer Science
4 4 (1.90%) CMDB
4 4 (1.90%) Fat Client
4 4 (1.90%) iPhone
4 4 (1.90%) Digital Media
4 4 (1.90%) Smartphone
4 4 (1.90%) Thin Client
5 3 (1.42%) Mathematics
5 3 (1.42%) iPad
5 3 (1.42%) Video Conferencing
6 2 (0.95%) Mainframe
6 2 (0.95%) SWIFT
7 1 (0.47%) AS400
7 1 (0.47%) PDA
7 1 (0.47%) Hedge funds
7 1 (0.47%) New Media
Operating Systems
1 132 (62.56%) Windows
2 77 (36.49%) Windows 7
3 49 (23.22%) Windows XP
4 16 (7.58%) Windows Server 2008
5 12 (5.69%) Windows Server 2003
6 9 (4.27%) Android
6 9 (4.27%) Mac OS X
7 5 (2.37%) Windows 8
8 3 (1.42%) Linux
9 2 (0.95%) UNIX
10 1 (0.47%) Windows Mobile
10 1 (0.47%) Windows Vista
10 1 (0.47%) Windows Server 2012
10 1 (0.47%) Apple iOS
Processes & Methodologies
1 126 (59.72%) ITIL
2 39 (18.48%) Service Management
3 22 (10.43%) Project Management
4 18 (8.53%) Incident Management
4 18 (8.53%) Service Delivery
4 18 (8.53%) ITSM
5 14 (6.64%) Problem Management
6 10 (4.74%) ITIL V3
6 10 (4.74%) Change Management
6 10 (4.74%) PRINCE2
7 9 (4.27%) Risk Assessment
8 8 (3.79%) CRM
9 6 (2.84%) Configuration Management
9 6 (2.84%) Document Management
10 5 (2.37%) Investment Management
11 4 (1.90%) Business Analysis
11 4 (1.90%) Data Protection
11 4 (1.90%) Stakeholder Management
12 3 (1.42%) Asset Management
12 3 (1.42%) ITIL V2
Programming Languages
1 11 (5.21%) SQL
2 4 (1.90%) PowerShell
3 3 (1.42%) C
3 3 (1.42%) JavaScript
4 1 (0.47%) Java
Qualifications
1 24 (11.37%) Degree
2 23 (10.90%) Microsoft Certification
3 17 (8.06%) ITIL Certification
4 11 (5.21%) ITIL Foundation Certificate
5 7 (3.32%) MCP
5 7 (3.32%) MCSE
6 6 (2.84%) MOS
6 6 (2.84%) SC Cleared
6 6 (2.84%) Security Cleared
7 5 (2.37%) MCITP
7 5 (2.37%) MCSA
8 4 (1.90%) MCTS
9 2 (0.95%) CCENT
10 1 (0.47%) CCNA
10 1 (0.47%) Cisco Certification
10 1 (0.47%) MCDST
10 1 (0.47%) PRINCE2 Certification
Quality Assurance & Compliance
1 51 (24.17%) SLA
System Software
1 109 (51.66%) Active Directory
2 9 (4.27%) VMware Infrastructure
3 5 (2.37%) XenApp
4 4 (1.90%) MetaFrame
5 2 (0.95%) Microsoft App-V
6 1 (0.47%) Citrix Presentation Server
6 1 (0.47%) XenDesktop
6 1 (0.47%) vSphere
6 1 (0.47%) Hyper-V
Systems Management
1 5 (2.37%) SCCM
2 2 (0.95%) Tivoli
3 1 (0.47%) ARCserve
3 1 (0.47%) NetBackup
3 1 (0.47%) HP Data Protector
Vendors
1 90 (42.65%) Microsoft
2 34 (16.11%) Citrix
3 17 (8.06%) VMware
4 16 (7.58%) Remedy
5 15 (7.11%) Cisco
6 11 (5.21%) ServiceNow
7 10 (4.74%) Reuters
7 10 (4.74%) Bloomberg
8 5 (2.37%) Lotus
9 4 (1.90%) Apple
9 4 (1.90%) Fidessa
9 4 (1.90%) Altiris
10 3 (1.42%) AppSense
10 3 (1.42%) Business Objects
10 3 (1.42%) Avaya
11 2 (0.95%) BMC
11 2 (0.95%) CheckPoint
11 2 (0.95%) HP
12 1 (0.47%) Interwoven
12 1 (0.47%) Sun
City, London
Burns Sheehan
Salary: £30000 - £35000 per annum + benefits
Posted: 4 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: 6 hours ago
City, London
Bluetownonline
Salary: Competitive
Posted: 3 days ago
City of London
Real Staffing
Salary: £40000 - £50000 per annum + competitive
Posted: 5 days ago
City, London
ComputAppoint
Salary: £37000 per annum
Posted: 6 days ago
City, London
Red10
Salary: £45000 - £50000 per annum + overtime allowance
Posted: 6 days ago
City, London
Greywood Associates Limited
Salary: £30000 - £35000 per annum
Posted: 6 days ago
City of London
Quantica Technology - London
Salary: £20000 - £25000 per annum + Excellant Bens/Bonus
Posted: 17 days ago
City of London
Quantica Technology - London
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 17 days ago
City of London
Hays IT - Uk Posting account
Salary: £22000.00 - £32000.00 per annum
Posted: 20 days ago