The table below looks at the statistics for SLA skills in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 19 18 20
Rank change year-on-year
-1 +2
Contract jobs citing SLA 23 14 19
As % of all contract IT jobs located in Coventry 5.94% 5.11% 5.81%
As % of the Quality Assurance & Compliance category 57.50% 82.35% 37.25%
Number of daily rates quoted 4 3 4
Average daily rate
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£213 £375 £400
Average daily rate % change year-on-year
-43.33% -6.25%
UK excluding London average daily rate £260 £325 £288
% change year-on-year
-20.00% +12.94%
Number of hourly rates quoted 11 1 0
Average hourly rate £17.50 £10.00 -
Average hourly rate % change year-on-year
+75.00% -
UK excluding London average hourly rate £16.50 £15.88 £15.00
% change year-on-year
+3.93% +5.83%
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Coventry region.

Quality Assurance & Compliance Category
Coventry
Contract IT job ads with a match in the
Quality Assurance & Compliance category
40 17 51
As % of all contract IT jobs located in Coventry 10.34% 6.20% 15.60%
Number of daily rates quoted 9 4 21
Average daily rate £250 £375 £400
Average daily rate % change year-on-year
-33.33% -6.25%
UK excluding London average daily rate £375 £360 £360
% change year-on-year
+4.16% -
Number of hourly rates quoted 11 1 0
Average hourly rate £17.50 £10.00 -
Average hourly rate % change year-on-year
+75.00% -
UK excluding London average hourly rate £19.50 £17.50 £21.25
% change year-on-year
+11.42% -17.64%

SLA
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Coventry region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Coventry

SLA
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Coventry region.

SLA Daily Rate Trend in Coventry

SLA
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Coventry region.

SLA Hourly Rate Trend in Coventry

SLA
Hourly Rate Histogram in Coventry

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Coventry region over the 3 months to 28 August 2014.

SLA Hourly Rate Histogram in Coventry

SLA
Top 30 Related IT Skills in Coventry

For the 6 months to 28 August 2014, IT contractor jobs across the Coventry region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 30 (54.55%) ITIL
1 30 (54.55%) Microsoft
2 27 (49.09%) MS Office
3 20 (36.36%) Telecoms
4 17 (30.91%) MS Excel
5 15 (27.27%) 3G
5 15 (27.27%) 2G
5 15 (27.27%) LTE
6 14 (25.45%) Active Directory
7 13 (23.64%) Windows
7 13 (23.64%) Problem Management
8 12 (21.82%) Legal
8 12 (21.82%) Risk Assessment
8 12 (21.82%) Lotus
8 12 (21.82%) IBM Notes
9 10 (18.18%) Citrix
9 10 (18.18%) Fault Management
10 9 (16.36%) Root Cause Analysis
11 8 (14.55%) MS PowerPoint
11 8 (14.55%) WFM
11 8 (14.55%) Disaster Recovery
11 8 (14.55%) Management Information System
12 7 (12.73%) RNC
12 7 (12.73%) ITIL Certification
12 7 (12.73%) Nokia Solutions and Networks
12 7 (12.73%) Continuous Improvement
13 5 (9.09%) MS Visio
14 4 (7.27%) MCSE
14 4 (7.27%) Microsoft Certification
14 4 (7.27%) Degree

SLA
Top Related IT Skills in Coventry by Category

For the 6 months to 28 August 2014, IT contractor jobs across the Coventry region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 12 (21.82%) IBM Notes
2 1 (1.82%) Lotus Domino
Applications
1 27 (49.09%) MS Office
2 17 (30.91%) MS Excel
3 8 (14.55%) MS PowerPoint
4 5 (9.09%) MS Visio
Communications & Networking
1 15 (27.27%) 3G
1 15 (27.27%) 2G
1 15 (27.27%) LTE
2 7 (12.73%) RNC
3 4 (7.27%) 4G
4 3 (5.45%) Radio Access Network
5 2 (3.64%) LAN
5 2 (3.64%) VoIP
5 2 (3.64%) TCP/IP
6 1 (1.82%) SAN
General
1 20 (36.36%) Telecoms
2 12 (21.82%) Legal
3 4 (7.27%) Front Office
Job Titles
1 19 (34.55%) Analyst
2 15 (27.27%) Incident Manager
3 13 (23.64%) Support Analyst
4 8 (14.55%) Service Analyst
4 8 (14.55%) Service Desk Analyst
5 7 (12.73%) 1st Line Support Analyst
5 7 (12.73%) 1st Line Support
6 4 (7.27%) Coordinator
6 4 (7.27%) Help Desk Analyst
6 4 (7.27%) Infrastructure Analyst
6 4 (7.27%) Infrastructure Support Analyst
7 3 (5.45%) 3rd Line Support Analyst
7 3 (5.45%) Service Manager
7 3 (5.45%) 3rd Line Support
8 2 (3.64%) Administrator
8 2 (3.64%) NOC Manager
8 2 (3.64%) ITIL Service Manager
8 2 (3.64%) Network Manager
8 2 (3.64%) ITIL Manager
9 1 (1.82%) Head of IT
Miscellaneous
1 8 (14.55%) Management Information System
2 1 (1.82%) Visualisation
Operating Systems
1 13 (23.64%) Windows
2 1 (1.82%) Windows Server 2003
2 1 (1.82%) Windows Server 2008
Processes & Methodologies
1 30 (54.55%) ITIL
2 13 (23.64%) Problem Management
3 12 (21.82%) Risk Assessment
4 10 (18.18%) Fault Management
5 9 (16.36%) Root Cause Analysis
6 8 (14.55%) WFM
6 8 (14.55%) Disaster Recovery
7 7 (12.73%) Continuous Improvement
8 2 (3.64%) Service Delivery
8 2 (3.64%) Capacity Management
9 1 (1.82%) Service Management
9 1 (1.82%) Network Design
Programming Languages
1 3 (5.45%) SQL
2 1 (1.82%) VB
2 1 (1.82%) VBA
Qualifications
1 7 (12.73%) ITIL Certification
2 4 (7.27%) Degree
2 4 (7.27%) MCSE
2 4 (7.27%) Microsoft Certification
3 3 (5.45%) HND
3 3 (5.45%) Security Cleared
4 1 (1.82%) CCNA
4 1 (1.82%) Cisco Certification
System Software
1 14 (25.45%) Active Directory
Vendors
1 30 (54.55%) Microsoft
2 12 (21.82%) Lotus
3 10 (18.18%) Citrix
4 7 (12.73%) Nokia Solutions and Networks
5 3 (5.45%) Ericsson
5 3 (5.45%) HP
5 3 (5.45%) Dell
6 2 (3.64%) Nokia
7 1 (1.82%) Cisco
7 1 (1.82%) VMware