The table below looks at the statistics for the IT Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
IT Support
Rank 91 70 67
Rank change year-on-year
-21 -3
Contract jobs requiring an IT Support 11 28 14
As % of all contract IT jobs located in the East Midlands 0.66% 1.82% 1.10%
As % of the Job Titles category 0.70% 1.93% 1.20%
Number of daily rates quoted 5 7 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£81 £113 -
Average daily rate % change year-on-year
-28.00% -
UK excluding London average daily rate £150 £125 £150
% change year-on-year
+20.00% -16.66%
Number of hourly rates quoted 4 15 6
Average hourly rate £14.13 £12.88 £11.50
Average hourly rate % change year-on-year
+9.70% +11.95%
90% offered a hourly rate of more than £11.85 £10.00 £10.75
10% offered a hourly rate of more than £15.00 £16.50 £12.25
UK excluding London average hourly rate £14.00 £14.00 £13.75
% change year-on-year
- +1.81%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1563 1448 1165
As % of all contract IT jobs located in the East Midlands 94.04% 94.33% 91.88%
Number of daily rates quoted 899 713 522
Average daily rate £375 £325 £338
Average daily rate % change year-on-year
+15.38% -3.70%
90% offered a daily rate of more than £225 £200 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 80 146 134
Average hourly rate £13.13 £14.00 £14.08
Average hourly rate % change year-on-year
-6.25% -0.56%
90% offered a hourly rate of more than £10.44 £10.00 £10.35
10% offered a hourly rate of more than £19.08 £45.00 £32.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

IT Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East Midlands

IT Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the East Midlands region.

IT Support Daily Rate Trend in the East Midlands

IT Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the East Midlands region.

IT Support Hourly Rate Trend in the East Midlands

IT Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -9 5 £81 -49.37%
Nottinghamshire -16 5 - - 2
Northamptonshire - 1 - -
IT Support
England

IT Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 May 2015, IT contractor jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 23 (85.19%) Windows
2 21 (77.78%) Active Directory
3 20 (74.07%) MS Office
4 17 (62.96%) Windows XP
5 15 (55.56%) MS Excel
6 10 (37.04%) MS PowerPoint
6 10 (37.04%) Incident Management
6 10 (37.04%) Remedy
7 8 (29.63%) Windows 7
8 6 (22.22%) Microsoft
9 5 (18.52%) Cisco
9 5 (18.52%) Blackberry
9 5 (18.52%) Blackberry Enterprise Server
9 5 (18.52%) Windows Server 2008
9 5 (18.52%) VMware
10 4 (14.81%) Windows Vista
11 3 (11.11%) VMware Certified Professional (VCP)
11 3 (11.11%) IP Telephony
11 3 (11.11%) Firewall
11 3 (11.11%) Wireless
11 3 (11.11%) Lotus
11 3 (11.11%) IBM Notes
11 3 (11.11%) Lotus Domino
11 3 (11.11%) LAN
11 3 (11.11%) WAN
12 2 (7.41%) HP
12 2 (7.41%) Dell
12 2 (7.41%) Citrix
12 2 (7.41%) MS Exchange
12 2 (7.41%) SQL

IT Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 May 2015, IT contractor jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) Blackberry Enterprise Server
2 3 (11.11%) IBM Notes
2 3 (11.11%) Lotus Domino
3 2 (7.41%) MS Exchange
3 2 (7.41%) Exchange Server 2010
4 1 (3.70%) Lync
4 1 (3.70%) SharePoint
Applications
1 20 (74.07%) MS Office
2 15 (55.56%) MS Excel
3 10 (37.04%) MS PowerPoint
Communications & Networking
1 3 (11.11%) IP Telephony
1 3 (11.11%) Firewall
1 3 (11.11%) Wireless
1 3 (11.11%) LAN
1 3 (11.11%) WAN
2 1 (3.70%) VLAN
2 1 (3.70%) Intranet
2 1 (3.70%) Internet
2 1 (3.70%) DHCP
2 1 (3.70%) DNS
General
1 1 (3.70%) Finance
1 1 (3.70%) Banking
1 1 (3.70%) International Banking
Libraries, Frameworks & Software Standards
1 1 (3.70%) Application Packaging
Miscellaneous
1 5 (18.52%) Blackberry
Operating Systems
1 23 (85.19%) Windows
2 17 (62.96%) Windows XP
3 8 (29.63%) Windows 7
4 5 (18.52%) Windows Server 2008
5 4 (14.81%) Windows Vista
6 2 (7.41%) Windows Server 2003
6 2 (7.41%) Windows 8
6 2 (7.41%) Windows Server 2012
Processes & Methodologies
1 10 (37.04%) Incident Management
2 1 (3.70%) Software Distribution
2 1 (3.70%) ITSM
2 1 (3.70%) ITIL
Programming Languages
1 2 (7.41%) SQL
Qualifications
1 3 (11.11%) VMware Certified Professional (VCP)
System Software
1 21 (77.78%) Active Directory
2 2 (7.41%) VMware Infrastructure
Systems Management
1 1 (3.70%) SCCM
Vendors
1 10 (37.04%) Remedy
2 6 (22.22%) Microsoft
3 5 (18.52%) Cisco
3 5 (18.52%) VMware
4 3 (11.11%) Lotus
5 2 (7.41%) HP
5 2 (7.41%) Dell
5 2 (7.41%) Citrix
6 1 (3.70%) Altiris
6 1 (3.70%) Symantec