East Midlands SLA Contracts

This section looks at the demand for Service Level Agreement (SLA) skills within the East Midlands region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 29 August 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Ashton-under-Lyne Aylesbury Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bexleyheath Birmingham Borehamwood Bracknell Bridgend Brighton Bristol Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cardiff Chatham Cheltenham Cheshire City of London Corsham County Antrim Coventry Crewe Croydon Deeside Derby Derbyshire Devon Docklands, London Dorset Douglas Durham East Anglia East Midlands East of England East Sussex Edinburgh England Epsom Essex Exeter Falkirk Feltham Flintshire Folkestone Glasgow Gloucester Gloucestershire Guildford Halifax Hampshire Harrogate Harrow Hartlepool Hastings Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Huntingdon Ilford Ipswich Isle of Man Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicestershire Lincolnshire London Luton Lutterworth M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Upon Tyne Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Plymouth Poole Portsmouth Potters Bar Reading Redditch Rickmansworth Rochester Romford Rotherham Salford Salisbury Sandwich Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Suffolk Surrey Swansea Swindon Tadworth Telford Thames Valley Tyne and Wear UK Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Wales West Yorkshire Weybridge Wiltshire Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 29 Aug 2008	Same period last year
Rank	72	72
Rank change on same period last year	0
Matching contract IT job ads	20	25
As % of all UK contract IT job ads sampled	0.027 %	0.025 %
As % of the category below	23.81 %	24.04 %
Daily rates quoted	2	2
Average minimum daily rate	£500	£375
Average daily rate	£550	£388
% change on same period last year	+41.93 %
Average maximum daily rate	£600	£400
UK excluding London average daily rate	£342	£330
% change on same period last year	+3.38 %
Hourly rates quoted	6	15
Average minimum hourly rate	£10.88	£13.96
Average hourly rate	£11.06	£15.13
% change on same period last year	-26.86 %
Average maximum hourly rate	£11.25	£16.29
UK excluding London average hourly rate	£17.66	£19.36
% change on same period last year	-8.77 %
Quality Assurance & Compliance East Midlands
Matching contract IT job ads	84	104
As % of all UK contract IT job ads sampled	0.112 %	0.104 %
Daily rates quoted	33	26
Average minimum daily rate	£412	£372
Average daily rate	£429	£398
% change on same period last year	+7.93 %
Average maximum daily rate	£447	£424
UK excluding London average daily rate	£382	£358
% change on same period last year	+6.72 %
Hourly rates quoted	8	22
Average minimum hourly rate	£16.92	£15.29
Average hourly rate	£17.79	£16.43
% change on same period last year	+8.30 %
Average maximum hourly rate	£18.67	£17.56
UK excluding London average hourly rate	£23.39	£25.63
% change on same period last year	-8.73 %
SLA England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the East Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East Midlands region.

SLA
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East Midlands region over the 3 months to 29 August 2008.

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East Midlands region.

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the East Midlands region over the 3 months to 29 August 2008.

SLA
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East Midlands region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Leicestershire	-4	6	-	-
Nottinghamshire	0	6	-	-
Derbyshire	0	4	-	-
Northamptonshire	-4	3	-	-
Lincolnshire	-	1	-	-

SLA England

SLA
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT contractor jobs across the East Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 13 (20.63 %) ITIL 2 11 (17.46 %) Windows 2 11 (17.46 %) Finance 3 10 (15.87 %) Microsoft Certification 4 9 (14.29 %) MCSE 5 8 (12.70 %) Mainframe 6 7 (11.11 %) Windows XP 7 6 (9.524 %) Windows 2000 7 6 (9.524 %) SQL 8 5 (7.937 %) Oracle 8 5 (7.937 %) MCP 8 5 (7.937 %) MS Office 8 5 (7.937 %) SAP 8 5 (7.937 %) ERP 8 5 (7.937 %) Microsoft

9 4 (6.349 %) Incident Management 9 4 (6.349 %) CCNA 9 4 (6.349 %) TCP/IP 9 4 (6.349 %) Cisco 9 4 (6.349 %) Cisco Certification 9 4 (6.349 %) SOA 9 4 (6.349 %) XML 9 4 (6.349 %) HTML 10 3 (4.762 %) Java 10 3 (4.762 %) VBScript 10 3 (4.762 %) .NET 10 3 (4.762 %) LAN 10 3 (4.762 %) MS Exchange 10 3 (4.762 %) Windows Server 2003 10 3 (4.762 %) BizTalk Server

SLA
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT contractor jobs across the East Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development 1 4 (6.349 %) XML 1 4 (6.349 %) HTML 2 3 (4.762 %) .NET 3 1 (1.587 %) XSLT 3 1 (1.587 %) Servlets 3 1 (1.587 %) .NET Framework	Application Platforms 1 3 (4.762 %) MS Exchange 1 3 (4.762 %) BizTalk Server 1 3 (4.762 %) Exchange Server 2003 2 2 (3.175 %) CICS 3 1 (1.587 %) IIS 3 1 (1.587 %) Apache 3 1 (1.587 %) Tomcat 3 1 (1.587 %) SharePoint
Applications 1 5 (7.937 %) MS Office 2 1 (1.587 %) MS Project 2 1 (1.587 %) Spreadsheet	Business Applications 1 3 (4.762 %) Oracle ERP 2 2 (3.175 %) SAP ERP 3 1 (1.587 %) Oracle HRMS
Communications & Networking 1 4 (6.349 %) TCP/IP 2 3 (4.762 %) LAN 3 2 (3.175 %) CTI 3 2 (3.175 %) SAN 3 2 (3.175 %) PSTN 3 2 (3.175 %) VoIP 3 2 (3.175 %) WAN 4 1 (1.587 %) Intranet 4 1 (1.587 %) Internet	Database & Business Intelligence 1 2 (3.175 %) SQL Server 2 1 (1.587 %) DB2 2 1 (1.587 %) MySQL 2 1 (1.587 %) SAP BW
General 1 11 (17.46 %) Finance 2 3 (4.762 %) Health 3 2 (3.175 %) Retail 4 1 (1.587 %) Banking 4 1 (1.587 %) Back Office 4 1 (1.587 %) Manufacturing	Job Titles 1 18 (28.57 %) Analyst 2 9 (14.29 %) Service Desk Analyst 2 9 (14.29 %) Service Analyst 3 7 (11.11 %) Consultant 4 5 (7.937 %) Support Analyst 4 5 (7.937 %) 1st Line Support 5 3 (4.762 %) Helpdesk Analyst 5 3 (4.762 %) Applications Support 5 3 (4.762 %) Support Consultant 5 3 (4.762 %) Team Leader 6 2 (3.175 %) Senior Analyst 6 2 (3.175 %) Operations Manager 6 2 (3.175 %) 2nd Line Support 6 2 (3.175 %) Applications Consultant 6 2 (3.175 %) Helpdesk Support 6 2 (3.175 %) Support Team Leader 6 2 (3.175 %) Helpdesk Engineer 6 2 (3.175 %) Applications Support Consultant 6 2 (3.175 %) SAP Team Leader 7 1 (1.587 %) Project Manager
Miscellaneous 1 8 (12.70 %) Mainframe 2 1 (1.587 %) PKI 2 1 (1.587 %) Credit Risk 2 1 (1.587 %) Management Information System	Operating Systems 1 11 (17.46 %) Windows 2 7 (11.11 %) Windows XP 3 6 (9.524 %) Windows 2000 4 3 (4.762 %) Windows Server 2003 5 2 (3.175 %) UNIX 6 1 (1.587 %) AIX 6 1 (1.587 %) Linux 6 1 (1.587 %) Windows NT 6 1 (1.587 %) Windows Vista
Processes & Methodologies 1 13 (20.63 %) ITIL 2 5 (7.937 %) ERP 3 4 (6.349 %) Incident Management 3 4 (6.349 %) SOA 4 3 (4.762 %) Service Delivery 4 3 (4.762 %) Service Management 5 2 (3.175 %) Information Security 5 2 (3.175 %) Balanced Scorecard 5 2 (3.175 %) Change Management 5 2 (3.175 %) Disaster Recovery 5 2 (3.175 %) Problem Management 5 2 (3.175 %) Knowledge Management 5 2 (3.175 %) Business Intelligence 5 2 (3.175 %) Project Management 6 1 (1.587 %) UML 6 1 (1.587 %) Benchmarking 6 1 (1.587 %) User Acceptance Testing 6 1 (1.587 %) Test Scripting 6 1 (1.587 %) Resource Management 6 1 (1.587 %) Risk Management	Programming Languages 1 6 (9.524 %) SQL 2 3 (4.762 %) Java 2 3 (4.762 %) VBScript 3 2 (3.175 %) COBOL 4 1 (1.587 %) ABAP 4 1 (1.587 %) Perl 4 1 (1.587 %) JCL 4 1 (1.587 %) PL/1
Qualifications 1 10 (15.87 %) Microsoft Certification 2 9 (14.29 %) MCSE 3 5 (7.937 %) MCP 4 4 (6.349 %) CCNA 4 4 (6.349 %) Cisco Certification 5 1 (1.587 %) MCSA 5 1 (1.587 %) ITIL Certification	Quality Assurance & Compliance 1 2 (3.175 %) Sarbanes-Oxley
System Software 1 2 (3.175 %) NetBackup 1 2 (3.175 %) Active Directory 2 1 (1.587 %) ISA Server	Systems Management 1 1 (1.587 %) Tivoli
Vendors 1 5 (7.937 %) Oracle 1 5 (7.937 %) SAP 1 5 (7.937 %) Microsoft 2 4 (6.349 %) Cisco 3 2 (3.175 %) Avaya 3 2 (3.175 %) Citrix 4 1 (1.587 %) Nortel