The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 306 285 267
Rank change year-on-year
-21 -18
Contract jobs requiring an IT Support 337 350 346
As % of all contract IT jobs located in England 0.71% 0.75% 0.78%
As % of the Job Titles category 0.76% 0.79% 0.83%
Number of daily rates quoted 138 124 95
Average daily rate £180 £156 £170
Average daily rate % change year-on-year
+15.20% -8.08%
90% offered a daily rate of more than £114 £100 £120
10% offered a daily rate of more than £350 £319 £334
UK excluding London average daily rate £150 £150 £150
Number of hourly rates quoted 117 121 131
Average hourly rate £13.50 £14.00 £14.00
Average hourly rate % change year-on-year
-3.57% -
90% offered a hourly rate of more than £9.66 £10.00 £10.50
10% offered a hourly rate of more than £19.50 £24.40 £24.65
UK excluding London average hourly rate £13.50 £13.87 £14.00
% change year-on-year
-2.66% -0.92%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44618 44325 41838
As % of all contract IT jobs located in England 94.55% 94.46% 94.37%
Number of daily rates quoted 29130 28067 25288
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £590 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1611 1774 1871
Average hourly rate £17.50 £16.75 £17.50
Average hourly rate % change year-on-year
+4.47% -4.28%
90% offered a hourly rate of more than £11.00 £10.96 £11.35
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 8 February 2016.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 8 February 2016.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +44 141 £228 +30.00% 55
South East +8 81 £168 +13.55% 61
East of England -4 28 £205 +51.85% 22
South West +2 20 £145 -14.70% 21
East Midlands -13 19 £114 +40.74% 7
North West -33 19 £120 -35.13% 33
West Midlands -24 17 £150 +15.38% 16
Yorkshire -23 10 £125 -20.63% 15
North East -32 2 - - 2
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 462 (64.44%) Windows
2 336 (46.86%) Active Directory
3 286 (39.89%) Microsoft
4 250 (34.87%) MS Office
5 228 (31.80%) Windows 7
6 137 (19.11%) MS Excel
7 133 (18.55%) ITIL
8 127 (17.71%) Windows Server
9 98 (13.67%) MS Exchange
10 97 (13.53%) Windows XP
11 92 (12.83%) Finance
12 89 (12.41%) Windows Server 2008
13 71 (9.90%) VMware
14 68 (9.48%) WAN
15 67 (9.34%) LAN
16 64 (8.93%) Blackberry
17 63 (8.79%) Windows 8
18 62 (8.65%) Windows Server 2003
19 61 (8.51%) Cisco
20 59 (8.23%) VPN
20 59 (8.23%) Citrix
21 57 (7.95%) Microsoft Certification
22 55 (7.67%) Degree
22 55 (7.67%) Service Management
23 54 (7.53%) Office 365
24 50 (6.97%) SLA
25 45 (6.28%) Security Cleared
26 42 (5.86%) TCP/IP
26 42 (5.86%) Apple
27 41 (5.72%) Firewall

IT Support
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 98 (13.67%) MS Exchange
2 33 (4.60%) Exchange Server 2010
3 26 (3.63%) Blackberry Enterprise Server
3 26 (3.63%) SharePoint
4 18 (2.51%) Skype for Business
5 16 (2.23%) Exchange Server 2013
6 12 (1.67%) Exchange Server 2003
7 10 (1.39%) IBM Notes
8 9 (1.26%) IIS
9 6 (0.84%) SharePoint 2013
10 5 (0.70%) Exchange Server 2007
11 4 (0.56%) CMS
12 3 (0.42%) Apache
13 2 (0.28%) JBoss
13 2 (0.28%) LiveLink
13 2 (0.28%) SharePoint 2010
14 1 (0.14%) Confluence
14 1 (0.14%) Drupal
14 1 (0.14%) Moodle
14 1 (0.14%) WordPress
Applications
1 250 (34.87%) MS Office
2 137 (19.11%) MS Excel
3 15 (2.09%) MS PowerPoint
4 3 (0.42%) MS Visio
4 3 (0.42%) Spreadsheet
5 2 (0.28%) AutoCAD
5 2 (0.28%) Photoshop
6 1 (0.14%) Acrobat
6 1 (0.14%) Adobe After Effects
6 1 (0.14%) Adobe Captivate
6 1 (0.14%) Adobe Premiere
Business Applications
1 4 (0.56%) Remedy ITSM
2 2 (0.28%) Dynamics CRM
2 2 (0.28%) Dynamics NAV
3 1 (0.14%) Adaptiv
3 1 (0.14%) Dynamics AX
3 1 (0.14%) Eikon
3 1 (0.14%) Line 500
3 1 (0.14%) Northgate Housing
3 1 (0.14%) Retail-J
3 1 (0.14%) Visualfiles
3 1 (0.14%) WebTrends
Cloud Services
1 54 (7.53%) Office 365
2 9 (1.26%) Microsoft Azure
3 6 (0.84%) Google Apps
4 5 (0.70%) SaaS
5 3 (0.42%) Amazon AWS
6 2 (0.28%) Cloud Computing
7 1 (0.14%) Amazon Glacier
7 1 (0.14%) Amazon S3
7 1 (0.14%) Force.com
7 1 (0.14%) GitHub
7 1 (0.14%) Google Analytics
Communications & Networking
1 68 (9.48%) WAN
2 67 (9.34%) LAN
3 59 (8.23%) VPN
4 42 (5.86%) TCP/IP
5 41 (5.72%) Firewall
6 36 (5.02%) DNS
7 33 (4.60%) DHCP
8 31 (4.32%) Wi-Fi
9 23 (3.21%) Internet
10 18 (2.51%) VoIP
11 14 (1.95%) SAN
12 12 (1.67%) Remote Desktop
12 12 (1.67%) Wireless
13 11 (1.53%) Network Security
14 9 (1.26%) Intranet
15 8 (1.12%) VLAN
16 7 (0.98%) IP Telephony
16 7 (0.98%) WLAN
17 5 (0.70%) LDAP
18 4 (0.56%) Cisco PIX
Database & Business Intelligence
1 31 (4.32%) SQL Server
2 7 (0.98%) SQL Server 2005
3 5 (0.70%) MySQL
4 4 (0.56%) SQL Server 2012
5 3 (0.42%) Crystal Reports
6 2 (0.28%) Pentaho
6 2 (0.28%) SQL Server 2008
7 1 (0.14%) Data Mining
7 1 (0.14%) DB2
7 1 (0.14%) FileMaker
7 1 (0.14%) MongoDB
7 1 (0.14%) Oracle Database
7 1 (0.14%) Oracle Database 11g
7 1 (0.14%) PostgreSQL
7 1 (0.14%) Relational Database
Development Applications
1 4 (0.56%) JIRA
2 2 (0.28%) SQL Server Management Studio (SSMS)
2 2 (0.28%) Visual Studio
3 1 (0.14%) Atlassian Bamboo
3 1 (0.14%) Talend Open Studio
General
1 92 (12.83%) Finance
2 34 (4.74%) Legal
3 23 (3.21%) Banking
4 21 (2.93%) Law
5 16 (2.23%) Retail
6 15 (2.09%) Telecoms
7 11 (1.53%) Investment Banking
8 10 (1.39%) Manufacturing
9 8 (1.12%) Pharmaceutical
10 7 (0.98%) Advertising
10 7 (0.98%) French Language
11 6 (0.84%) Korean Language
12 5 (0.70%) Back Office
13 3 (0.42%) German Language
13 3 (0.42%) Multimedia
14 2 (0.28%) Financial Institution
14 2 (0.28%) Mandarin Language
14 2 (0.28%) Marketing
15 1 (0.14%) Automotive
15 1 (0.14%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.70%) HTML
2 4 (0.56%) Web Services
3 3 (0.42%) .NET
3 3 (0.42%) CSS
4 2 (0.28%) XML
5 1 (0.14%) Hibernate
5 1 (0.14%) HTML5
5 1 (0.14%) J2EE
5 1 (0.14%) JDBC
5 1 (0.14%) jQuery
5 1 (0.14%) SailPoint
5 1 (0.14%) Spring
5 1 (0.14%) Swing
5 1 (0.14%) Velocity
5 1 (0.14%) WCF
5 1 (0.14%) XBRL
5 1 (0.14%) XHTML
Miscellaneous
1 64 (8.93%) Blackberry
2 31 (4.32%) Analytical Skills
3 26 (3.63%) Video Conferencing
4 19 (2.65%) Management Information System
5 18 (2.51%) iPhone
6 16 (2.23%) Driving Licence
7 14 (1.95%) Data Centre
7 14 (1.95%) NHS
8 13 (1.81%) Computer Science
9 10 (1.39%) iPad
10 7 (0.98%) Client/Server
10 7 (0.98%) Mathematics
11 6 (0.84%) Data Protection Act
12 5 (0.70%) Blog
12 5 (0.70%) Handset
12 5 (0.70%) Hedge funds
13 4 (0.56%) CMDB
13 4 (0.56%) PMI
13 4 (0.56%) SWIFT
14 3 (0.42%) AS400
Operating Systems
1 462 (64.44%) Windows
2 228 (31.80%) Windows 7
3 127 (17.71%) Windows Server
4 97 (13.53%) Windows XP
5 89 (12.41%) Windows Server 2008
6 63 (8.79%) Windows 8
7 62 (8.65%) Windows Server 2003
8 39 (5.44%) Windows Server 2012
9 28 (3.91%) Linux
10 24 (3.35%) Unix
11 20 (2.79%) Android
12 19 (2.65%) Apple iOS
13 14 (1.95%) Mac OS X
13 14 (1.95%) Windows 10
14 13 (1.81%) Windows Vista
15 10 (1.39%) Windows 2000 Server
16 6 (0.84%) Mac OS
17 5 (0.70%) Windows Phone
18 4 (0.56%) Red Hat Enterprise Linux
18 4 (0.56%) Windows 2000
Processes & Methodologies
1 133 (18.55%) ITIL
2 55 (7.67%) Service Management
3 31 (4.32%) ITSM
4 27 (3.77%) Service Delivery
5 24 (3.35%) Change Management
6 21 (2.93%) Project Management
7 19 (2.65%) Migration
8 17 (2.37%) Incident Management
9 16 (2.23%) Asset Management
10 15 (2.09%) Disaster Recovery
11 14 (1.95%) CRM
11 14 (1.95%) User Acceptance Testing
12 13 (1.81%) Document Management
12 13 (1.81%) Problem Management
12 13 (1.81%) Time Management
13 12 (1.67%) Configuration Management
13 12 (1.67%) Data Protection
13 12 (1.67%) Mentoring
14 11 (1.53%) PRINCE2
14 11 (1.53%) Root Cause Analysis
Programming Languages
1 35 (4.88%) SQL
2 16 (2.23%) PowerShell
3 11 (1.53%) C
4 9 (1.26%) Java
5 7 (0.98%) VBScript
6 6 (0.84%) Shell Script
7 4 (0.56%) JavaScript
8 3 (0.42%) VB
9 2 (0.28%) Perl
9 2 (0.28%) VBA
10 1 (0.14%) COBOL
10 1 (0.14%) JCL
10 1 (0.14%) Korn
10 1 (0.14%) PL/SQL
10 1 (0.14%) R
Qualifications
1 57 (7.95%) Microsoft Certification
2 55 (7.67%) Degree
3 45 (6.28%) Security Cleared
4 32 (4.46%) MCSE
5 24 (3.35%) CCNA
5 24 (3.35%) Cisco Certification
5 24 (3.35%) MCP
6 22 (3.07%) SC Cleared
7 18 (2.51%) DBS Check
8 16 (2.23%) A+ Certification
8 16 (2.23%) ITIL Certification
9 9 (1.26%) HND
10 8 (1.12%) MCITP
11 6 (0.84%) CTC Cleared
11 6 (0.84%) MCSA
12 5 (0.70%) MCDST
12 5 (0.70%) PRINCE2 Practitioner
13 4 (0.56%) ITIL Foundation Certificate
13 4 (0.56%) MOS
13 4 (0.56%) PMI Certification
Quality Assurance & Compliance
1 50 (6.97%) SLA
2 5 (0.70%) QA
3 4 (0.56%) Disclosure Scotland
4 3 (0.42%) PCI DSS
5 2 (0.28%) SEPA
6 1 (0.14%) ISO 9000
6 1 (0.14%) ISO 9001
6 1 (0.14%) JSP 440
System Software
1 336 (46.86%) Active Directory
2 38 (5.30%) VMware Infrastructure
3 18 (2.51%) vSphere
4 15 (2.09%) Hyper-V
5 14 (1.95%) XenApp
6 11 (1.53%) XenDesktop
7 6 (0.84%) VMware ESX
8 5 (0.70%) NFS
8 5 (0.70%) Samba
9 4 (0.56%) ISA Server
9 4 (0.56%) VMware ESXi
10 2 (0.28%) BitLocker
11 1 (0.14%) KVM
11 1 (0.14%) Microsoft App-V
11 1 (0.14%) Microsoft Virtual Server
11 1 (0.14%) Shibboleth
11 1 (0.14%) UAG
11 1 (0.14%) VMware Workstation
11 1 (0.14%) Xen
11 1 (0.14%) XenServer
Systems Management
1 36 (5.02%) SCCM
2 12 (1.67%) Backup Exec
3 7 (0.98%) AirWatch
4 5 (0.70%) WSUS
5 4 (0.56%) Microsoft Data Protection Manager
5 4 (0.56%) SCOM
6 3 (0.42%) SAP Afaria
6 3 (0.42%) SCDPM
6 3 (0.42%) Symantec Endpoint Protection
6 3 (0.42%) Sysprep
7 2 (0.28%) Control-M
7 2 (0.28%) HP Data Protector
7 2 (0.28%) Norton AntiVirus
7 2 (0.28%) OpenView
7 2 (0.28%) SCVMM
8 1 (0.14%) BMC PATROL
8 1 (0.14%) Nagios
8 1 (0.14%) NetBackup
8 1 (0.14%) OpenView Configuration Management
8 1 (0.14%) OPNET
Vendors
1 286 (39.89%) Microsoft
2 71 (9.90%) VMware
3 61 (8.51%) Cisco
4 59 (8.23%) Citrix
5 42 (5.86%) Apple
6 37 (5.16%) HP
7 20 (2.79%) LANDesk
8 17 (2.37%) NetApp
9 11 (1.53%) Google
10 10 (1.39%) Lotus
10 10 (1.39%) Remedy
10 10 (1.39%) Sophos
11 9 (1.26%) Oracle
12 8 (1.12%) EMC
12 8 (1.12%) Intel Security
13 7 (0.98%) Dell
13 7 (0.98%) Symantec
14 6 (0.84%) Bloomberg
14 6 (0.84%) Salesforce.com
14 6 (0.84%) Sun
Berkshire
Hays Specialist Recruitment
Rate: £150.00 - £200.00 per day + dep on experience
Posted: 16 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £200.00 per day + dep on experience
Posted: 16 hours ago
Berkshire
Hays Specialist Recruitment
Rate: £280.00 - £320.00 per day + Circa £300 per day
Posted: 16 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £280.00 - £320.00 per day + Circa £300 per day
Posted: 16 hours ago
Barnsley, South Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: negotiable
Posted: 16 hours ago
Farnborough, Hampshire
ComputerWorld Personnel Ltd
Rate: £28000 - £30000 per annum
Posted: 19 hours ago
Swindon, Wiltshire
Technology Leaders
Rate: From £180 to £280 per day
Posted: 2 days ago
Reading, Berkshire
Experis Ltd
Rate: £2200.00 - £2250.00 per month
Posted: 3 days ago
City, London
Sogeti
Rate: From £100 to £120 per day
Posted: 3 days ago
Barnoldswick, Lancashire
Send
Rate: From £16,000 to £16,000 per annum
Posted: 3 days ago
High Wycombe, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £80.00 - £120.00 per day + Permanent Opportunity
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Posted: 4 days ago
City of London
Mint
Rate: £8 - £12 per hour
Posted: 4 days ago
Manchester, Lancashire
Vertical IT
Rate: £120 - £150 per day
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 6 days ago
Kent
Senitor Associates
Rate: £160 - £200 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Rate: £120 per day
Posted: 6 days ago
City, London
Marcus Donald People
Rate: £120 - £150 per day
Posted: 6 days ago
Norwich
Hays Specialist Recruitment Ltd
Rate: £16.00 per annum
Posted: 7 days ago
Reading, Berkshire
Field Seymour Parkes LLP
Rate: From £20,000 to £25,000 per annum
Posted: 11 days ago
Wakefield
Hays Specialist Recruitment
Rate: £10 - £15 per hour + negotiable
Posted: 11 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £16.09 - £18.05 per hour
Posted: 13 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £13.00 per annum
Posted: 20 days ago
Manchester
Cathcart Associates
Rate: £12 - £18 per hour
Posted: 20 days ago
Southampton
Spectrum IT
Rate: £80 - £90 per day
Posted: 25 days ago