The statistics below represent IT contracts advertised across the England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Support
Rank 312 343 219
Rank change year-on-year
+31 -124
Contract jobs requiring an IT Support 360 320 549
As % of all contract IT jobs located in England 0.73% 0.61% 1.04%
As % of the Job Titles category 0.77% 0.64% 1.12%
Number of daily rates quoted 182 131 135
Median daily rate £170 £170 £165
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £108 £105 £100
10% offered a daily rate of more than £325 £265 £365
UK excluding London median daily rate £160 £165 £164
% change year-on-year
-3.03% +0.76%
Number of hourly rates quoted 98 113 126
Median hourly rate £14.00 £13.50 £13.50
Median hourly rate % change year-on-year
+3.70% -
90% offered a hourly rate of more than £10.00 £10.00 £9.23
10% offered a hourly rate of more than £21.45 £18.50 £19.00
UK excluding London median hourly rate £13.50 £13.11 £13.35
% change year-on-year
+2.95% -1.77%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46932 50120 49138
As % of all contract IT jobs located in England 94.61% 95.00% 93.12%
Number of daily rates quoted 30956 32529 30550
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1540 1922 1988
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £38.00
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

IT Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 29 September 2016.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 29 September 2016.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 129 £175 +2.94% 53
South East +39 84 £160 -27.27% 36
South West +16 30 £150 +25.00% 18
East of England +18 27 £188 +29.31% 13
Yorkshire +5 23 £213 -5.55% 13
West Midlands -14 23 £175 +6.06% 14
North West +3 22 £178 +31.48% 25
East Midlands -1 20 £200 +25.00% 7
North East -33 2 £300 +76.47% 5
Midlands - 1 £160 -
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 September 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 377 (57.12%) Windows
2 265 (40.15%) Active Directory
3 254 (38.48%) Microsoft
4 217 (32.88%) MS Office
5 197 (29.85%) Windows 7
6 125 (18.94%) MS Excel
7 123 (18.64%) ITIL
8 106 (16.06%) Windows Server
9 68 (10.30%) Office 365
10 66 (10.00%) Finance
10 66 (10.00%) Citrix
11 64 (9.70%) MS Exchange
11 64 (9.70%) Windows Server 2008
11 64 (9.70%) Windows 8
12 60 (9.09%) Windows 10
13 52 (7.88%) VMware
14 51 (7.73%) Windows Server 2012
15 49 (7.42%) SLA
16 44 (6.67%) DHCP
17 42 (6.36%) Service Management
18 41 (6.21%) DNS
19 38 (5.76%) Windows XP
20 36 (5.45%) SharePoint
20 36 (5.45%) LAN
20 36 (5.45%) TCP/IP
20 36 (5.45%) Windows Server 2003
21 35 (5.30%) Incident Management
22 34 (5.15%) Blackberry
22 34 (5.15%) SQL
23 33 (5.00%) WAN

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (9.70%) MS Exchange
2 36 (5.45%) SharePoint
3 22 (3.33%) Exchange Server 2010
4 21 (3.18%) Skype for Business
5 11 (1.67%) Blackberry Enterprise Server
6 10 (1.52%) Exchange Server 2013
7 9 (1.36%) CMS
8 8 (1.21%) Exchange Server 2007
8 8 (1.21%) IIS
9 6 (0.91%) IBM Notes
10 4 (0.61%) Exchange Server 2003
10 4 (0.61%) SharePoint 2010
10 4 (0.61%) WebSphere
10 4 (0.61%) WordPress
11 3 (0.45%) SharePoint 2013
11 3 (0.45%) Umbraco
12 2 (0.30%) Apache
12 2 (0.30%) Moodle
12 2 (0.30%) SharePoint Server
13 1 (0.15%) Tomcat
Applications
1 217 (32.88%) MS Office
2 125 (18.94%) MS Excel
3 15 (2.27%) MS PowerPoint
4 6 (0.91%) MS Visio
4 6 (0.91%) Spreadsheet
5 5 (0.76%) MS Project
6 3 (0.45%) Adobe Illustrator
6 3 (0.45%) InDesign
6 3 (0.45%) Photoshop
7 1 (0.15%) Adobe Creative Suite
Business Applications
1 5 (0.76%) Dynamics CRM
2 4 (0.61%) Sage X3
3 3 (0.45%) Dynamics AX
4 2 (0.30%) Remedy ITSM
5 1 (0.15%) Bankmaster
5 1 (0.15%) Dynamics NAV
5 1 (0.15%) Eikon
5 1 (0.15%) Finacle
5 1 (0.15%) SAP CRM
5 1 (0.15%) SAP Oil and Gas
Cloud Services
1 68 (10.30%) Office 365
2 6 (0.91%) Adobe Creative Cloud
2 6 (0.91%) Microsoft Azure
3 4 (0.61%) Google Apps
3 4 (0.61%) OneDrive
4 2 (0.30%) Azure Active Directory
4 2 (0.30%) Google Drive
5 1 (0.15%) Cloud Computing
5 1 (0.15%) Google Play
5 1 (0.15%) IaaS
5 1 (0.15%) PaaS
5 1 (0.15%) SaaS
Communications & Networking
1 44 (6.67%) DHCP
2 41 (6.21%) DNS
3 36 (5.45%) LAN
3 36 (5.45%) TCP/IP
4 33 (5.00%) WAN
5 29 (4.39%) VoIP
6 26 (3.94%) Internet
7 23 (3.48%) Firewall
8 22 (3.33%) VPN
9 17 (2.58%) Skype
9 17 (2.58%) Wi-Fi
10 16 (2.42%) Wireless
11 12 (1.82%) Intranet
11 12 (1.82%) SAN
12 9 (1.36%) VLAN
13 7 (1.06%) IP Telephony
13 7 (1.06%) SSL
14 6 (0.91%) ISDN
15 5 (0.76%) ADSL
15 5 (0.76%) IPv4
Database & Business Intelligence
1 22 (3.33%) SQL Server
2 5 (0.76%) SQL Server 2008
3 4 (0.61%) Oracle Database
4 3 (0.45%) MS Access
5 2 (0.30%) Crystal Reports
5 2 (0.30%) Relational Database
5 2 (0.30%) SQL Server 2005
6 1 (0.15%) DB2
6 1 (0.15%) Essbase
6 1 (0.15%) FileMaker
6 1 (0.15%) MySQL
6 1 (0.15%) RDBMS
6 1 (0.15%) SQL Server 2012
6 1 (0.15%) SQL Server Integration Services
6 1 (0.15%) SQL Server Reporting Services
Development Applications
1 6 (0.91%) JIRA
2 1 (0.15%) Atlassian Bamboo
2 1 (0.15%) ClearQuest
2 1 (0.15%) Visual Studio
2 1 (0.15%) Xcode
General
1 66 (10.00%) Finance
2 22 (3.33%) Legal
3 20 (3.03%) Banking
3 20 (3.03%) Law
3 20 (3.03%) Retail
4 18 (2.73%) Telecoms
5 13 (1.97%) Advertising
6 10 (1.52%) Back Office
7 8 (1.21%) Marketing
8 5 (0.76%) French Language
8 5 (0.76%) German Language
8 5 (0.76%) Investment Banking
8 5 (0.76%) Manufacturing
8 5 (0.76%) Publishing
9 4 (0.61%) Cantonese Language
9 4 (0.61%) Front Office
9 4 (0.61%) Italian Language
9 4 (0.61%) Mandarin Language
9 4 (0.61%) Turkish Language
10 2 (0.30%) Electronics
Libraries, Frameworks & Software Standards
1 5 (0.76%) .NET
2 4 (0.61%) HTML
3 3 (0.45%) CSS
3 3 (0.45%) WebSphere MQ
4 2 (0.30%) HTML5
4 2 (0.30%) IBM Integration Bus
4 2 (0.30%) J2EE
4 2 (0.30%) Middleware
4 2 (0.30%) SAML
4 2 (0.30%) Web Services
4 2 (0.30%) XML
5 1 (0.15%) Ajax
5 1 (0.15%) Apache Flex
5 1 (0.15%) CSS3
5 1 (0.15%) EDI
5 1 (0.15%) FIX Protocol
5 1 (0.15%) jQuery
5 1 (0.15%) JSP
5 1 (0.15%) Oracle Fusion
Miscellaneous
1 34 (5.15%) Blackberry
2 33 (5.00%) Analytical Skills
3 32 (4.85%) Smartphone
4 20 (3.03%) Video Conferencing
5 19 (2.88%) Driving Licence
6 17 (2.58%) iPhone
7 14 (2.12%) iPad
8 12 (1.82%) Mainframe
9 8 (1.21%) NHS
10 7 (1.06%) EPoS
11 5 (0.76%) Computer Science
11 5 (0.76%) Data Protection Act
11 5 (0.76%) Management Information System
11 5 (0.76%) Replication
12 4 (0.61%) CMDB
13 3 (0.45%) AS400
13 3 (0.45%) Data Centre
13 3 (0.45%) Handset
13 3 (0.45%) Social Media
13 3 (0.45%) Tandem
Operating Systems
1 377 (57.12%) Windows
2 197 (29.85%) Windows 7
3 106 (16.06%) Windows Server
4 64 (9.70%) Windows 8
4 64 (9.70%) Windows Server 2008
5 60 (9.09%) Windows 10
6 51 (7.73%) Windows Server 2012
7 38 (5.76%) Windows XP
8 36 (5.45%) Windows Server 2003
9 27 (4.09%) Linux
10 24 (3.64%) Mac OS X
11 19 (2.88%) Android
12 15 (2.27%) Apple iOS
13 14 (2.12%) Unix
14 4 (0.61%) Mac OS
15 3 (0.45%) Windows Mobile
15 3 (0.45%) Windows Vista
16 2 (0.30%) Red Hat Enterprise Linux
16 2 (0.30%) Solaris
16 2 (0.30%) Windows 2000 Server
Processes & Methodologies
1 123 (18.64%) ITIL
2 42 (6.36%) Service Management
3 35 (5.30%) Incident Management
4 29 (4.39%) Asset Management
5 28 (4.24%) Change Management
5 28 (4.24%) Service Delivery
6 27 (4.09%) Problem Management
7 23 (3.48%) Project Management
8 21 (3.18%) CRM
9 20 (3.03%) ITSM
10 19 (2.88%) Migration
11 14 (2.12%) Document Management
12 11 (1.67%) Stakeholder Management
13 10 (1.52%) Data Protection
13 10 (1.52%) PRINCE2
14 9 (1.36%) Business Continuity
14 9 (1.36%) E-Commerce
14 9 (1.36%) ERP
14 9 (1.36%) Root Cause Analysis
15 8 (1.21%) Continuous Improvement
Programming Languages
1 34 (5.15%) SQL
2 7 (1.06%) C
2 7 (1.06%) PowerShell
3 5 (0.76%) Java
3 5 (0.76%) VBA
4 4 (0.61%) Shell Script
4 4 (0.61%) VB
5 3 (0.45%) Perl
5 3 (0.45%) PHP
5 3 (0.45%) PL/SQL
6 2 (0.30%) JavaScript
6 2 (0.30%) T-SQL
7 1 (0.15%) Bash Shell
7 1 (0.15%) C#
7 1 (0.15%) C++
7 1 (0.15%) CFML
7 1 (0.15%) COBOL
7 1 (0.15%) MATLAB
7 1 (0.15%) VB6
7 1 (0.15%) VBScript
Qualifications
1 33 (5.00%) Security Cleared
2 27 (4.09%) Degree
2 27 (4.09%) Microsoft Certification
3 20 (3.03%) ITIL Certification
3 20 (3.03%) SC Cleared
4 14 (2.12%) MCSE
5 13 (1.97%) CCNA
5 13 (1.97%) Cisco Certification
6 12 (1.82%) MCP
7 10 (1.52%) DBS Check
8 7 (1.06%) BPSS Clearance
9 6 (0.91%) DV Cleared
10 5 (0.76%) MCTS
11 3 (0.45%) A+ Certification
11 3 (0.45%) CTC Cleared
11 3 (0.45%) MCSA
12 2 (0.30%) ITIL Foundation Certificate
12 2 (0.30%) MCITP
12 2 (0.30%) PMI Certification
12 2 (0.30%) PMP
Quality Assurance & Compliance
1 49 (7.42%) SLA
2 2 (0.30%) Disclosure Scotland
2 2 (0.30%) ISO 9000
3 1 (0.15%) QA
System Software
1 265 (40.15%) Active Directory
2 28 (4.24%) VMware Infrastructure
3 16 (2.42%) Hyper-V
4 10 (1.52%) XenApp
5 8 (1.21%) vSphere
6 5 (0.76%) Virtual Machines
6 5 (0.76%) Virtual Servers
7 4 (0.61%) VMware ESXi
8 3 (0.45%) Samba
8 3 (0.45%) VMware Server
9 2 (0.30%) Dovecot
9 2 (0.30%) Firmware
9 2 (0.30%) Microsoft App-V
9 2 (0.30%) Postfix
9 2 (0.30%) Terminal Server
9 2 (0.30%) Terminal Services
9 2 (0.30%) VMware ESX
9 2 (0.30%) XenDesktop
10 1 (0.15%) Virtual Desktop
10 1 (0.15%) XenServer
Systems Management
1 33 (5.00%) SCCM
2 5 (0.76%) AirWatch
2 5 (0.76%) Backup Exec
3 4 (0.61%) Microsoft Intune
4 3 (0.45%) WSUS
5 2 (0.30%) McAfee ePO
5 2 (0.30%) Norton AntiVirus
6 1 (0.15%) Casper Suite
6 1 (0.15%) Failover Clustering
6 1 (0.15%) Nagios
6 1 (0.15%) NetBackup
6 1 (0.15%) Netcool
6 1 (0.15%) OpenView
6 1 (0.15%) Puppet
6 1 (0.15%) SAP Afaria
6 1 (0.15%) SCSM
6 1 (0.15%) Tivoli
6 1 (0.15%) Tivoli Storage Manager
6 1 (0.15%) Unicenter
6 1 (0.15%) XenMobile
Vendors
1 254 (38.48%) Microsoft
2 66 (10.00%) Citrix
3 52 (7.88%) VMware
4 32 (4.85%) Cisco
5 29 (4.39%) Apple
6 27 (4.09%) HP
7 17 (2.58%) Remedy
8 15 (2.27%) Oracle
9 13 (1.97%) Mitel
9 13 (1.97%) ServiceNow
10 12 (1.82%) Avaya
11 11 (1.67%) Adobe
11 11 (1.67%) Bloomberg
11 11 (1.67%) Dell
12 9 (1.36%) IBM
12 9 (1.36%) SAP
12 9 (1.36%) Symantec
13 7 (1.06%) Google
13 7 (1.06%) Lotus
13 7 (1.06%) Reuters
London
Information Technology Services
Rate: Market related
Posted: 8 hours ago
City, London
Ashdown IT
Rate: £23 - £25 per hour
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Rate: £280.00 - £300.00 per day
Posted: Yesterday
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £12 - £15.00 per hour
Posted: 5 hours ago
West London
Complete Tech Limited
Rate: Up to £200 per day
Posted: Yesterday
West Sussex
Clearwater People Solutions
Rate: £400 - £450 Per Annum
Posted: 3 hours ago
South West
ReThink Recruitment
Posted: 2 days ago
Caterham, Surrey
Capita Resourcing - IT Resourcing
Rate: £14 - £16 per hour
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £10.60 per hour
Posted: 2 days ago
London
Joseph Harry Ltd
Rate: £200 - £275 per day
Posted: 3 days ago
Skelmersdale, Lancashire
Nutriculture UK Ltd
Posted: 6 days ago
Leeds, Yorkshire
Parity Professionals
Posted: 21 hours ago
Stockport
Real Staffing
Rate: £20000 - £26000 per annum + competitive
Posted: 6 days ago
Gloucestershire
CPS Group Limited
Rate: £9 - £15 per hour
Posted: 21 days ago
London
MSF UK (MEDECINS SANS FRONTIERES)
Rate: £34,656.99 per annum
Posted: 15 days ago