The statistics below represent IT contracts advertised across the England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
IT Support
UK / England
Rank 337 312 282
Rank change year-on-year
-25 -30
Contract jobs requiring an IT Support 252 328 356
As % of all contract IT jobs located in England 0.61% 0.69% 0.75%
As % of the Job Titles category 0.64% 0.72% 0.79%
Number of daily rates quoted 123 136 126
Median daily rate £165 £190 £160
Median daily rate % change year-on-year
-13.15% +18.75%
90% offered a daily rate of more than £100 £110 £100
10% offered a daily rate of more than £322 £355 £329
UK excluding London median daily rate £145 £160 £140
% change year-on-year
-9.37% +14.28%
Number of hourly rates quoted 58 112 119
Median hourly rate £13.50 £13.50 £15.50
Median hourly rate % change year-on-year
- -12.90%
90% offered a hourly rate of more than £10.31 £10.00 £10.53
10% offered a hourly rate of more than £20.80 £21.00 £25.00
UK excluding London median hourly rate £12.50 £13.50 £14.00
% change year-on-year
-7.40% -3.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39180 45432 45208
As % of all contract IT jobs located in England 94.70% 95.10% 94.75%
Number of daily rates quoted 25756 29645 28239
Median daily rate £425 £422 £400
Median daily rate % change year-on-year
+0.83% +5.37%
90% offered a daily rate of more than £263 £263 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1388 1536 1792
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £48.00 £42.00
UK excluding London median hourly rate £17.50 £18.00 £17.22
% change year-on-year
-2.77% +4.52%

IT Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 26 February 2017.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 26 February 2017.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 84 £178 -29.00% 52
South East -24 63 £150 -14.28% 55
South West +14 26 £140 +14.28% 18
East of England -9 20 £174 -6.03% 27
North West +20 17 £100 -6.97% 32
East Midlands +8 14 £125 +9.64% 11
Yorkshire +25 13 £200 - 10
West Midlands -1 11 £116 -27.34% 13
North East -4 4 £105 - 1
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 February 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 369 (61.60%) Windows
2 292 (48.75%) Active Directory
3 248 (41.40%) Microsoft
4 200 (33.39%) Windows 7
5 180 (30.05%) MS Office
6 133 (22.20%) MS Excel
7 128 (21.37%) ITIL
8 83 (13.86%) Windows Server
9 82 (13.69%) MS Exchange
10 77 (12.85%) Windows 10
11 76 (12.69%) Finance
12 73 (12.19%) Office 365
13 64 (10.68%) Windows Server 2008
14 59 (9.85%) VMware
15 58 (9.68%) Citrix
16 55 (9.18%) Apple
17 54 (9.02%) Windows 8
18 51 (8.51%) Windows Server 2012
19 41 (6.84%) SLA
19 41 (6.84%) Windows XP
19 41 (6.84%) WAN
20 40 (6.68%) Service Management
21 39 (6.51%) SharePoint
21 39 (6.51%) Smartphone
22 38 (6.34%) Android
22 38 (6.34%) SCCM
22 38 (6.34%) LAN
22 38 (6.34%) Cisco
22 38 (6.34%) VPN
23 36 (6.01%) Incident Management

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (13.69%) MS Exchange
2 39 (6.51%) SharePoint
3 31 (5.18%) Exchange Server 2010
4 15 (2.50%) Skype for Business
5 12 (2.00%) Exchange Server 2007
6 11 (1.84%) Blackberry Enterprise Server
6 11 (1.84%) Exchange Server 2013
7 9 (1.50%) IIS
8 8 (1.34%) IBM Notes
9 6 (1.00%) Exchange Server 2003
10 5 (0.83%) SharePoint 2013
11 3 (0.50%) SharePoint 2010
12 2 (0.33%) IBM Domino
12 2 (0.33%) Moodle
13 1 (0.17%) Apache
13 1 (0.17%) Oracle SOA Suite
13 1 (0.17%) SharePoint Server
13 1 (0.17%) WebSphere
Applications
1 180 (30.05%) MS Office
2 133 (22.20%) MS Excel
3 24 (4.01%) MS PowerPoint
4 8 (1.34%) Spreadsheet
5 5 (0.83%) MS Visio
6 4 (0.67%) Adobe Creative Suite
7 2 (0.33%) Adobe Illustrator
7 2 (0.33%) InDesign
7 2 (0.33%) SOLIDWORKS
Business Applications
1 4 (0.67%) Dynamics NAV
1 4 (0.67%) Pegasus Opera
2 3 (0.50%) Remedy ITSM
3 2 (0.33%) Dynamics CRM
3 2 (0.33%) SAP Oil and Gas
4 1 (0.17%) Bankmaster
4 1 (0.17%) Global One
4 1 (0.17%) Minerva
4 1 (0.17%) SAP Business One
4 1 (0.17%) Sentinel
4 1 (0.17%) Summit
4 1 (0.17%) Tesseract
4 1 (0.17%) Unit4 Business World
Cloud Services
1 73 (12.19%) Office 365
2 8 (1.34%) Microsoft Azure
3 7 (1.17%) OneDrive
4 6 (1.00%) Google Drive
5 5 (0.83%) G Suite
6 3 (0.50%) Adobe Creative Cloud
6 3 (0.50%) Azure Active Directory
6 3 (0.50%) SaaS
7 1 (0.17%) Cloud Computing
7 1 (0.17%) IaaS
7 1 (0.17%) PaaS
Communications & Networking
1 41 (6.84%) WAN
2 38 (6.34%) LAN
2 38 (6.34%) VPN
3 32 (5.34%) Firewall
4 25 (4.17%) DNS
5 24 (4.01%) TCP/IP
6 23 (3.84%) DHCP
7 22 (3.67%) Internet
8 21 (3.51%) Wi-Fi
9 19 (3.17%) Wireless
10 11 (1.84%) Remote Desktop
10 11 (1.84%) VoIP
11 10 (1.67%) SAN
12 9 (1.50%) IP Telephony
13 8 (1.34%) Skype
14 6 (1.00%) SNMP
14 6 (1.00%) WLAN
15 5 (0.83%) ADSL
15 5 (0.83%) PBX
15 5 (0.83%) VLAN
Database & Business Intelligence
1 28 (4.67%) SQL Server
2 7 (1.17%) SQL Server 2008
2 7 (1.17%) SQL Server 2012
3 6 (1.00%) Relational Database
4 5 (0.83%) MS Access
4 5 (0.83%) Oracle Reports
5 4 (0.67%) Crystal Reports
6 2 (0.33%) FileMaker
6 2 (0.33%) Oracle Database
7 1 (0.17%) Electronic Patient Records
7 1 (0.17%) Essbase
7 1 (0.17%) Oracle Database 11g
7 1 (0.17%) RDBMS
7 1 (0.17%) SQL Server 2005
Development Applications
1 6 (1.00%) JIRA
2 2 (0.33%) SQL Server Management Studio (SSMS)
3 1 (0.17%) Oracle Forms
3 1 (0.17%) Visual Studio
General
1 76 (12.69%) Finance
2 20 (3.34%) Banking
3 15 (2.50%) Telecoms
4 14 (2.34%) Advertising
5 12 (2.00%) Legal
5 12 (2.00%) Retail
6 10 (1.67%) Front Office
7 9 (1.50%) Marketing
8 8 (1.34%) Law
9 7 (1.17%) Manufacturing
10 5 (0.83%) Pharmaceutical
11 4 (0.67%) Back Office
11 4 (0.67%) Electronics
12 3 (0.50%) Aerospace
12 3 (0.50%) Financial Institution
12 3 (0.50%) Investment Banking
12 3 (0.50%) Military
13 2 (0.33%) German Language
14 1 (0.17%) Italian Language
14 1 (0.17%) Portuguese Language
Libraries, Frameworks & Software Standards
1 3 (0.50%) .NET
1 3 (0.50%) HTML
1 3 (0.50%) XML
2 1 (0.17%) .NET Framework
2 1 (0.17%) FIX Protocol
2 1 (0.17%) IBM Integration Bus
2 1 (0.17%) J2EE
2 1 (0.17%) jQuery
2 1 (0.17%) Software Packaging
2 1 (0.17%) WAP
2 1 (0.17%) Web Services
2 1 (0.17%) WebSphere MQ
Miscellaneous
1 39 (6.51%) Smartphone
2 33 (5.51%) Analytical Skills
3 23 (3.84%) Blackberry
4 17 (2.84%) Video Conferencing
5 16 (2.67%) Data Centre
6 15 (2.50%) Driving Licence
7 12 (2.00%) iPad
8 11 (1.84%) CMDB
8 11 (1.84%) NHS
9 10 (1.67%) iPhone
9 10 (1.67%) RSA SecurID
10 8 (1.34%) Equities
11 6 (1.00%) EPoS
12 5 (0.83%) Computer Science
12 5 (0.83%) Mainframe
12 5 (0.83%) Management Information System
13 4 (0.67%) Derivative
13 4 (0.67%) Handset
13 4 (0.67%) Mobile App
13 4 (0.67%) Replication
Operating Systems
1 369 (61.60%) Windows
2 200 (33.39%) Windows 7
3 83 (13.86%) Windows Server
4 77 (12.85%) Windows 10
5 64 (10.68%) Windows Server 2008
6 54 (9.02%) Windows 8
7 51 (8.51%) Windows Server 2012
8 41 (6.84%) Windows XP
9 38 (6.34%) Android
10 25 (4.17%) Mac OS X
11 24 (4.01%) Apple iOS
11 24 (4.01%) Windows Server 2003
12 19 (3.17%) Linux
13 13 (2.17%) Unix
14 11 (1.84%) Mac OS
15 6 (1.00%) Windows Mobile
16 4 (0.67%) Windows Vista
17 3 (0.50%) SUSE
18 2 (0.33%) CentOS
18 2 (0.33%) Ubuntu
Processes & Methodologies
1 128 (21.37%) ITIL
2 40 (6.68%) Service Management
3 36 (6.01%) Incident Management
4 31 (5.18%) Service Delivery
5 26 (4.34%) Asset Management
6 24 (4.01%) Change Management
7 21 (3.51%) Time Management
8 16 (2.67%) Project Management
9 14 (2.34%) Problem Management
10 13 (2.17%) Migration
11 12 (2.00%) ITIL V3
12 10 (1.67%) Configuration Management
12 10 (1.67%) ITSM
13 9 (1.50%) Continuous Improvement
13 9 (1.50%) Disaster Recovery
14 8 (1.34%) ERP
14 8 (1.34%) Mobile Device Management
14 8 (1.34%) PRINCE2
14 8 (1.34%) Stakeholder Management
15 7 (1.17%) CRM
Programming Languages
1 34 (5.68%) SQL
2 13 (2.17%) PowerShell
3 8 (1.34%) C#
4 7 (1.17%) Perl
4 7 (1.17%) Shell Script
5 6 (1.00%) Java
5 6 (1.00%) PHP
5 6 (1.00%) VB
6 5 (0.83%) C
6 5 (0.83%) VBA
6 5 (0.83%) VBScript
7 2 (0.33%) JavaScript
7 2 (0.33%) PL/SQL
7 2 (0.33%) T-SQL
8 1 (0.17%) Bash Shell
8 1 (0.17%) C++
8 1 (0.17%) COBOL
8 1 (0.17%) Delphi
Qualifications
1 29 (4.84%) Security Cleared
2 28 (4.67%) Microsoft Certification
3 26 (4.34%) DBS Check
4 23 (3.84%) ITIL Certification
5 16 (2.67%) Degree
5 16 (2.67%) MCSE
5 16 (2.67%) SC Cleared
6 11 (1.84%) MCP
7 10 (1.67%) Cisco Certification
8 9 (1.50%) CCNA
9 4 (0.67%) CTC Cleared
9 4 (0.67%) DV Cleared
9 4 (0.67%) ECDL
9 4 (0.67%) MCSA
10 3 (0.50%) BPSS Clearance
10 3 (0.50%) ITIL Foundation Certificate
11 2 (0.33%) MCITP
11 2 (0.33%) MCTS
11 2 (0.33%) PMI Certification
11 2 (0.33%) PMP
Quality Assurance & Compliance
1 41 (6.84%) SLA
2 4 (0.67%) PMO
2 4 (0.67%) Sarbanes-Oxley
3 3 (0.50%) Disclosure Scotland
4 1 (0.17%) Data Quality
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 292 (48.75%) Active Directory
2 34 (5.68%) VMware Infrastructure
3 22 (3.67%) Hyper-V
4 8 (1.34%) vSphere
4 8 (1.34%) XenApp
5 6 (1.00%) BitLocker
6 5 (0.83%) Terminal Services
6 5 (0.83%) XenDesktop
7 4 (0.67%) VMware ESXi
8 3 (0.50%) Virtual Desktop
8 3 (0.50%) Virtual Machines
8 3 (0.50%) VMware ESX
9 2 (0.33%) Dovecot
9 2 (0.33%) Microsoft App-V
9 2 (0.33%) Postfix
9 2 (0.33%) Samba
9 2 (0.33%) Terminal Server
9 2 (0.33%) Virtual Servers
10 1 (0.17%) DFS Replication
10 1 (0.17%) Firmware
Systems Management
1 38 (6.34%) SCCM
2 6 (1.00%) AirWatch
3 4 (0.67%) Backup Exec
3 4 (0.67%) Microsoft Intune
3 4 (0.67%) WSUS
4 3 (0.50%) McAfee ePO
5 2 (0.33%) Host Intrusion Detection System
5 2 (0.33%) NetBackup
5 2 (0.33%) SCOM
5 2 (0.33%) SCSM
5 2 (0.33%) Symantec Endpoint Protection
5 2 (0.33%) Unicenter
6 1 (0.17%) Control-M
6 1 (0.17%) DameWare
6 1 (0.17%) Forefront Identity Manager
6 1 (0.17%) Microsoft Data Protection Manager
6 1 (0.17%) Systems Management Server (SMS)
6 1 (0.17%) ThinApp
6 1 (0.17%) Tivoli
6 1 (0.17%) Tivoli Storage Manager
Vendors
1 248 (41.40%) Microsoft
2 59 (9.85%) VMware
3 58 (9.68%) Citrix
4 55 (9.18%) Apple
5 38 (6.34%) Cisco
6 33 (5.51%) HP
7 22 (3.67%) Google
8 17 (2.84%) Dell
9 16 (2.67%) Oracle
10 12 (2.00%) Intel Security
11 11 (1.84%) Bloomberg
12 10 (1.67%) Lotus
12 10 (1.67%) ServiceNow
12 10 (1.67%) Toshiba
13 9 (1.50%) Reuters
13 9 (1.50%) SAP
14 8 (1.34%) Adobe
14 8 (1.34%) Sophos
15 7 (1.17%) IBM
15 7 (1.17%) Remedy
City, London
Red10
Rate: £27000 - £30000 per annum
Posted: 2 days ago
Cambridgeshire
Pure Resourcing Solutions
Rate: £8 - £10 per hour
Posted: 3 days ago
London
Senitor Associates
Rate: £16 - £20 per hour
Posted: 2 days ago
Nottinghamshire
Ashdown IT
Rate: £12 per hour
Posted: 4 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £12.00 per hour
Posted: 6 days ago
Manchester, Lancashire
The One Group
Rate: £120 - 150 per day
Posted: 4 days ago
Swindon, Wiltshire
Austin Fraser
Rate: £13 - £14 per hour
Posted: 6 days ago
Reading, Berkshire
Networkers
Rate: £14.00 - £17.40 per hour
Posted: 4 days ago
Suffolk
Tec Partners
Rate: £275.00 - £300.00 per day
Posted: 4 days ago
Bristol
Hays Specialist Recruitment Ltd
Rate: £15.00 - £20.00 per hour
Posted: 6 days ago
Surrey
Spectrum IT
Rate: £120 - £140 per day
Posted: 27 days ago
Central London
OHO Group Ltd.
Rate: £150 - £200 per day
Posted: 10 days ago
Folkestone
Saga
Rate: £18,173-£24,597
Posted: 26 days ago