The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 349 348 326
Rank change year-on-year
-1 -22
Contract jobs requiring an IT Support 251 229 271
As % of all contract IT jobs located in England 0.48% 0.48% 0.51%
As % of the Job Titles category 0.53% 0.51% 0.55%
Number of daily rates quoted 95 64 57
Average daily rate
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of your Daily Rate
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£160 £155 £165
Average daily rate % change year-on-year
+3.22% -6.06%
90% offered a daily rate of more than £100 £107 £105
10% offered a daily rate of more than £240 £325 £405
UK excluding London average daily rate £150 £139 £145
% change year-on-year
+8.10% -4.31%
Number of hourly rates quoted 83 99 104
Average hourly rate £13.00 £13.38 £14.00
Average hourly rate % change year-on-year
-2.80% -4.46%
90% offered a hourly rate of more than £9.10 £9.42 £11.00
10% offered a hourly rate of more than £18.00 £19.50 £20.00
UK excluding London average hourly rate £13.00 £13.00 £14.00
% change year-on-year
- -7.14%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47033 44604 49140
As % of all contract IT jobs located in England 90.46% 92.69% 93.07%
Number of daily rates quoted 29411 27456 28065
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1867 1914 2465
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 1 October 2014.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 1 October 2014.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +31 97 £160 -4.47% 74
South East -10 60 £165 -5.71% 49
East of England -19 35 £138 -8.33% 13
Yorkshire +13 23 £175 +63.55% 10
East Midlands +2 12 £200 +45.45% 5
North West -17 8 £206 -4.06% 19
West Midlands -19 7 £140 -46.66% 13
South West -38 5 £216 +80.20% 17
North East - 4 £103 - 1
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 321 (69.63%) Windows
2 205 (44.47%) Active Directory
3 172 (37.31%) Microsoft
4 156 (33.84%) Windows 7
5 151 (32.75%) MS Office
6 120 (26.03%) Windows XP
7 108 (23.43%) MS Excel
8 100 (21.69%) MS Exchange
9 75 (16.27%) Windows Server 2008
10 70 (15.18%) ITIL
11 62 (13.45%) Citrix
12 54 (11.71%) Blackberry
13 53 (11.50%) VMware
14 49 (10.63%) Windows Server 2003
15 44 (9.54%) Cisco
16 38 (8.24%) Incident Management
17 37 (8.03%) SLA
18 34 (7.38%) DNS
18 34 (7.38%) Finance
19 33 (7.16%) TCP/IP
20 32 (6.94%) DHCP
20 32 (6.94%) Microsoft Certification
21 31 (6.72%) Exchange Server 2010
22 30 (6.51%) LAN
22 30 (6.51%) WAN
23 29 (6.29%) Windows 8
24 24 (5.21%) VMware Infrastructure
25 22 (4.77%) VPN
26 21 (4.56%) Firewall
26 21 (4.56%) SQL

IT Support
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 100 (21.69%) MS Exchange
2 31 (6.72%) Exchange Server 2010
3 15 (3.25%) Blackberry Enterprise Server
3 15 (3.25%) IBM Notes
4 13 (2.82%) Exchange Server 2003
5 12 (2.60%) SharePoint
5 12 (2.60%) Exchange Server 2007
6 6 (1.30%) Lync
7 5 (1.08%) IIS
8 4 (0.87%) SharePoint 2010
9 3 (0.65%) SharePoint 2013
9 3 (0.65%) LiveLink
10 2 (0.43%) WebLogic
10 2 (0.43%) Tomcat
10 2 (0.43%) Lotus Domino
10 2 (0.43%) Office Communications Server
10 2 (0.43%) WorkSite
11 1 (0.22%) Exchange Server 2013
11 1 (0.22%) OpenStack
11 1 (0.22%) Drupal
Applications
1 151 (32.75%) MS Office
2 108 (23.43%) MS Excel
3 12 (2.60%) MS PowerPoint
4 5 (1.08%) Spreadsheet
5 1 (0.22%) Acrobat
5 1 (0.22%) AutoCAD
5 1 (0.22%) MS Visio
5 1 (0.22%) MS Project
5 1 (0.22%) Pro/ENGINEER
5 1 (0.22%) CATIA
Business Applications
1 3 (0.65%) Remedy ITSM
2 1 (0.22%) SAP Oil and Gas
2 1 (0.22%) Dynamics CRM
2 1 (0.22%) assyst
Cloud Services
1 8 (1.74%) Office 365
2 4 (0.87%) Amazon AWS
3 1 (0.22%) Google Apps
3 1 (0.22%) SaaS
Communications & Networking
1 34 (7.38%) DNS
2 33 (7.16%) TCP/IP
3 32 (6.94%) DHCP
4 30 (6.51%) LAN
4 30 (6.51%) WAN
5 22 (4.77%) VPN
6 21 (4.56%) Firewall
7 16 (3.47%) Internet
8 13 (2.82%) SAN
9 10 (2.17%) VoIP
10 8 (1.74%) Wireless
10 8 (1.74%) IP Telephony
11 6 (1.30%) Wi-Fi
12 4 (0.87%) 3G
12 4 (0.87%) Intranet
13 3 (0.65%) Cisco IOS
13 3 (0.65%) DSL
14 2 (0.43%) ADSL
14 2 (0.43%) Ethernet
14 2 (0.43%) Extranet
Database & Business Intelligence
1 14 (3.04%) SQL Server
2 4 (0.87%) Data Warehouse
3 3 (0.65%) Oracle Database
3 3 (0.65%) Crystal Reports
4 2 (0.43%) SQL Server 2008
4 2 (0.43%) SQL Server 2005
4 2 (0.43%) Oracle Database 11g
5 1 (0.22%) Hadoop
5 1 (0.22%) DataStage
5 1 (0.22%) SQL Server 2000
5 1 (0.22%) EDRMS
5 1 (0.22%) FileMaker
5 1 (0.22%) MySQL
5 1 (0.22%) SQL Server Reporting Services
5 1 (0.22%) PostgreSQL
Development Applications
1 1 (0.22%) Team Foundation Server
1 1 (0.22%) Visual Studio
General
1 34 (7.38%) Finance
2 14 (3.04%) Banking
3 13 (2.82%) Telecoms
4 10 (2.17%) Law
5 8 (1.74%) Legal
6 5 (1.08%) Marketing
6 5 (1.08%) Manufacturing
6 5 (1.08%) Advertising
7 4 (0.87%) Pharmaceutical
7 4 (0.87%) Publishing
7 4 (0.87%) Financial Institution
7 4 (0.87%) Retail
8 3 (0.65%) Mandarin Language
8 3 (0.65%) German Language
8 3 (0.65%) Electronics
9 2 (0.43%) Spanish Language
10 1 (0.22%) Italian Language
10 1 (0.22%) Dutch Language
10 1 (0.22%) French Language
10 1 (0.22%) Investment Banking
Libraries, Frameworks & Software Standards
1 5 (1.08%) .NET
2 4 (0.87%) Web Services
3 3 (0.65%) JSP
4 2 (0.43%) HTML
4 2 (0.43%) CSS
4 2 (0.43%) Application Packaging
4 2 (0.43%) .NET Framework
5 1 (0.22%) Android SDK
5 1 (0.22%) Middleware
5 1 (0.22%) CORBA
5 1 (0.22%) J2EE
Miscellaneous
1 54 (11.71%) Blackberry
2 16 (3.47%) Analytical Skills
3 14 (3.04%) Management Information System
4 10 (2.17%) Video Conferencing
5 9 (1.95%) iPad
6 8 (1.74%) NHS
7 7 (1.52%) Computer Science
8 6 (1.30%) Handset
8 6 (1.30%) iPhone
9 4 (0.87%) Client/Server
9 4 (0.87%) Thin Client
9 4 (0.87%) PDA
9 4 (0.87%) Fat Client
10 2 (0.43%) Clustering
10 2 (0.43%) Mathematics
10 2 (0.43%) CMDB
10 2 (0.43%) Mobile Computing
10 2 (0.43%) Enterprise Software
11 1 (0.22%) Digital Media
11 1 (0.22%) Animation
Operating Systems
1 321 (69.63%) Windows
2 156 (33.84%) Windows 7
3 120 (26.03%) Windows XP
4 75 (16.27%) Windows Server 2008
5 49 (10.63%) Windows Server 2003
6 29 (6.29%) Windows 8
7 20 (4.34%) Linux
8 19 (4.12%) Windows Vista
8 19 (4.12%) Windows Server 2012
9 18 (3.90%) Mac OS X
10 12 (2.60%) Apple iOS
11 11 (2.39%) Mac OS
12 9 (1.95%) Android
12 9 (1.95%) Windows 2000
13 7 (1.52%) CentOS
13 7 (1.52%) UNIX
14 4 (0.87%) Ubuntu
15 3 (0.65%) Windows Mobile
16 2 (0.43%) SUSE
16 2 (0.43%) Mac OS X Server
Processes & Methodologies
1 70 (15.18%) ITIL
2 38 (8.24%) Incident Management
3 20 (4.34%) Service Management
4 14 (3.04%) Service Delivery
4 14 (3.04%) Time Management
5 13 (2.82%) Problem Management
6 11 (2.39%) Change Management
7 10 (2.17%) Line Management
8 9 (1.95%) Workflow
8 9 (1.95%) Asset Management
8 9 (1.95%) Document Management
9 8 (1.74%) Migration
9 8 (1.74%) Project Management
10 7 (1.52%) Configuration Management
11 6 (1.30%) Root Cause Analysis
11 6 (1.30%) Change Control
12 5 (1.08%) Performance Management
12 5 (1.08%) Information Security
13 4 (0.87%) ITSM
13 4 (0.87%) Agile Software Development
Programming Languages
1 21 (4.56%) SQL
2 4 (0.87%) C
2 4 (0.87%) Java
2 4 (0.87%) Python
2 4 (0.87%) PowerShell
3 3 (0.65%) PL/SQL
4 2 (0.43%) VB.NET
4 2 (0.43%) JavaScript
5 1 (0.22%) Bash Shell
5 1 (0.22%) Shell Script
5 1 (0.22%) PowerHouse
5 1 (0.22%) T-SQL
5 1 (0.22%) VB
5 1 (0.22%) VB6
Qualifications
1 32 (6.94%) Microsoft Certification
2 20 (4.34%) Security Cleared
2 20 (4.34%) MCSE
3 16 (3.47%) SC Cleared
4 14 (3.04%) Degree
5 11 (2.39%) MCSA
5 11 (2.39%) MCP
6 9 (1.95%) MCITP
7 6 (1.30%) A+ Certification
7 6 (1.30%) MCDST
8 4 (0.87%) ITIL Certification
8 4 (0.87%) CCNA
8 4 (0.87%) Cisco Certification
9 3 (0.65%) ITIL Foundation Certificate
9 3 (0.65%) VMware Certified Professional (VCP)
9 3 (0.65%) MCTS
9 3 (0.65%) DV Cleared
10 2 (0.43%) NVQ Level 3
11 1 (0.22%) PRINCE2 Practitioner
11 1 (0.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 37 (8.03%) SLA
2 3 (0.65%) Sarbanes-Oxley
3 2 (0.43%) ISO 9001
3 2 (0.43%) ISO/IEC 27001
4 1 (0.22%) COREP
4 1 (0.22%) QA
4 1 (0.22%) Basel II
System Software
1 205 (44.47%) Active Directory
2 24 (5.21%) VMware Infrastructure
3 10 (2.17%) Hyper-V
4 7 (1.52%) XenApp
5 4 (0.87%) Terminal Services
6 3 (0.65%) VMware Server
6 3 (0.65%) VMware ESX
7 2 (0.43%) VMware Workstation
7 2 (0.43%) ISA Server
7 2 (0.43%) VMware ESXi
7 2 (0.43%) Forefront TMG
7 2 (0.43%) vSphere
7 2 (0.43%) XenDesktop
7 2 (0.43%) Xen
8 1 (0.22%) Citrix Presentation Server
8 1 (0.22%) MetaFrame
8 1 (0.22%) NFS
8 1 (0.22%) Samba
Systems Management
1 21 (4.56%) SCCM
2 4 (0.87%) ARCserve
3 3 (0.65%) WSUS
3 3 (0.65%) Backup Exec
4 2 (0.43%) Norton AntiVirus
4 2 (0.43%) McAfee ePO
4 2 (0.43%) Symantec Enterprise Vault
4 2 (0.43%) SCDPM
4 2 (0.43%) Symantec Endpoint Protection
5 1 (0.22%) SCOrch
5 1 (0.22%) SCOM
5 1 (0.22%) SCVMM
5 1 (0.22%) Puppet
5 1 (0.22%) OpenView Configuration Management
5 1 (0.22%) Nagios
5 1 (0.22%) NetBackup
Vendors
1 172 (37.31%) Microsoft
2 62 (13.45%) Citrix
3 53 (11.50%) VMware
4 44 (9.54%) Cisco
5 19 (4.12%) Apple
6 15 (3.25%) Lotus
7 14 (3.04%) HP
7 14 (3.04%) Dell
8 10 (2.17%) Symantec
9 9 (1.95%) Remedy
10 7 (1.52%) NetApp
10 7 (1.52%) Oracle
11 6 (1.30%) Capita
12 5 (1.08%) ServiceNow
12 5 (1.08%) Bloomberg
12 5 (1.08%) SAP
13 4 (0.87%) Reuters
13 4 (0.87%) Red Hat
13 4 (0.87%) Splunk
14 3 (0.65%) LANDesk
Derby, Derbyshire
Lorien Resourcing
Rate: £8.50 - £9.70 per hour
Posted: 3 hours ago
London
Ashdown IT
Rate: £32 - £35 per hour
Posted: Yesterday
Guildford, Surrey
Senitor Associates
Rate: £110 - £150 per day
Posted: Yesterday
City, London
Ashdown IT
Rate: £10 - £13 per hour + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Rate: £110 per day
Posted: 2 days ago
City, London
ComputAppoint
Rate: £32000 - £38000 per annum
Posted: 2 days ago
London
Information Technology Services
Rate: £140 - 155 per day
Posted: 2 days ago
Guildford, Surrey
Connectus
Rate: £10 - £17.45 per hour
Posted: 4 days ago
Stevenage, Hertfordshire
Marcus Donald People
Rate: £7 to £10 per hour
Posted: 5 days ago
South West
Sanderson
Rate: £210 - £255 per annum
Posted: 6 days ago
London
Certes Computing Ltd
Rate: £300 - £350 per day
Posted: 6 days ago
Buckinghamshire
Hays IT - Uk Posting account
Rate: £10.00 - £15.00 per hour
Posted: 8 days ago
Kingston Upon Hull
Hays IT - Uk Posting account
Rate: £13.00 - £17.00 per hour
Posted: 12 days ago
Burton-On-Trent
Progressive Recruitment
Rate: £40000 - £45000 per annum + competitive
Posted: 13 days ago
London
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 16 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + negotiable
Posted: 18 days ago
City of London
Reed Technology - UK Posting Account
Rate: £33000 - £35000 per annum + benefits
Posted: 19 days ago
Tamworth, Staffordshire
euro car parts
Rate: From £22,000 to £28,000 per annum 6 month contract possibly permanent
Posted: 22 days ago
City of London
Reed Technology - UK Posting Account
Rate: £10 - £13 per hour
Posted: 25 days ago