The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 352 349 303
Rank change year-on-year
-3 -46
Contract jobs requiring an IT Support 237 235 219
As % of all contract IT jobs located in England 0.47% 0.47% 0.51%
As % of the Job Titles category 0.51% 0.51% 0.55%
Number of daily rates quoted 83 83 45
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £150 £138
Average daily rate % change year-on-year
- +9.09%
90% offered a daily rate of more than £81 £105 £90
10% offered a daily rate of more than £235 £300 £305
UK excluding London average daily rate £143 £139 £130
% change year-on-year
+2.70% +6.73%
Number of hourly rates quoted 78 83 101
Average hourly rate £14.75 £13.50 £15.00
Average hourly rate % change year-on-year
+9.25% -10.00%
90% offered a hourly rate of more than £10.18 £10.00 £11.00
10% offered a hourly rate of more than £25.00 £20.90 £19.25
UK excluding London average hourly rate £14.50 £13.50 £13.75
% change year-on-year
+7.40% -1.81%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46718 45896 39925
As % of all contract IT jobs located in England 92.36% 92.42% 92.76%
Number of daily rates quoted 28865 28541 23423
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+1.01% -1.00%
90% offered a daily rate of more than £250 £233 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1833 1844 2043
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.70 £17.50 £17.50
% change year-on-year
-4.57% -

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 28 April 2015.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 28 April 2015.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -5 65 £170 +47.82% 38
London -13 62 £180 +2.85% 51
East of England +7 24 £105 -34.37% 15
East Midlands -6 22 £81 -32.50% 7
North West -14 21 £150 +9.09% 23
West Midlands +4 16 £125 -50.00% 13
Yorkshire -23 14 £220 +57.14% 18
South West +17 13 £116 -19.82% 11
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 28 April 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 347 (74.46%) Windows
2 223 (47.85%) Active Directory
3 187 (40.13%) MS Office
4 174 (37.34%) Microsoft
5 156 (33.48%) Windows 7
6 103 (22.10%) Windows XP
7 97 (20.82%) MS Exchange
8 92 (19.74%) Windows Server 2008
9 89 (19.10%) ITIL
10 87 (18.67%) MS Excel
11 69 (14.81%) VMware
12 62 (13.30%) Citrix
13 54 (11.59%) Windows Server 2012
14 52 (11.16%) DNS
15 46 (9.87%) DHCP
16 44 (9.44%) LAN
16 44 (9.44%) Cisco
16 44 (9.44%) Windows Server 2003
17 43 (9.23%) Firewall
17 43 (9.23%) Finance
18 42 (9.01%) Exchange Server 2010
19 39 (8.37%) TCP/IP
20 38 (8.15%) SQL
21 36 (7.73%) Microsoft Certification
21 36 (7.73%) Windows 8
22 35 (7.51%) WAN
23 34 (7.30%) Office 365
23 34 (7.30%) VMware Infrastructure
23 34 (7.30%) SCCM
24 33 (7.08%) MCSE

IT Support
Top Related IT Skills in England by Category

For the 6 months to 28 April 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 97 (20.82%) MS Exchange
2 42 (9.01%) Exchange Server 2010
3 22 (4.72%) SharePoint
4 18 (3.86%) IIS
5 14 (3.00%) Lync
6 13 (2.79%) Blackberry Enterprise Server
7 11 (2.36%) Exchange Server 2003
8 9 (1.93%) Exchange Server 2007
9 8 (1.72%) SharePoint 2010
10 7 (1.50%) IBM Notes
11 6 (1.29%) Lotus Domino
12 5 (1.07%) WorkSite
12 5 (1.07%) Exchange Server 2013
13 1 (0.21%) SharePoint 2013
13 1 (0.21%) SharePoint Server
13 1 (0.21%) Drupal
13 1 (0.21%) Confluence
13 1 (0.21%) Apache
13 1 (0.21%) Tomcat
13 1 (0.21%) CMS
Applications
1 187 (40.13%) MS Office
2 87 (18.67%) MS Excel
3 24 (5.15%) MS PowerPoint
4 3 (0.64%) Adobe Creative Suite
5 2 (0.43%) Spreadsheet
5 2 (0.43%) MS Visio
6 1 (0.21%) Shockwave
6 1 (0.21%) Quicktime
Business Applications
1 5 (1.07%) assyst
2 4 (0.86%) Oracle Payables
3 2 (0.43%) Remedy ITSM
3 2 (0.43%) CODA-Financials
4 1 (0.21%) Cognos TM1
4 1 (0.21%) Dynamics NAV
4 1 (0.21%) Oracle General Ledger
4 1 (0.21%) Oracle iProcurement
4 1 (0.21%) Oracle Receivables
Cloud Services
1 34 (7.30%) Office 365
2 7 (1.50%) Amazon AWS
3 4 (0.86%) Google Apps
4 3 (0.64%) Microsoft Azure
5 1 (0.21%) Google Analytics
5 1 (0.21%) Symantec.cloud
Communications & Networking
1 52 (11.16%) DNS
2 46 (9.87%) DHCP
3 44 (9.44%) LAN
4 43 (9.23%) Firewall
5 39 (8.37%) TCP/IP
6 35 (7.51%) WAN
7 29 (6.22%) Wireless
8 28 (6.01%) VPN
9 26 (5.58%) SAN
10 25 (5.36%) VoIP
11 18 (3.86%) VLAN
12 12 (2.58%) Internet
13 9 (1.93%) IP Telephony
13 9 (1.93%) Wi-Fi
14 7 (1.50%) Network Security
15 5 (1.07%) iSCSI
15 5 (1.07%) Cisco IOS
15 5 (1.07%) NAS
15 5 (1.07%) Ethernet
16 4 (0.86%) Broadband
Database & Business Intelligence
1 26 (5.58%) SQL Server
2 5 (1.07%) SQL Server Reporting Services
3 3 (0.64%) SQL Server 2005
3 3 (0.64%) SQL Server 2008
3 3 (0.64%) MySQL
3 3 (0.64%) SQL Server 2012
4 1 (0.21%) Hadoop
4 1 (0.21%) DB2
4 1 (0.21%) Oracle Reports
4 1 (0.21%) FileMaker
Development Applications
1 5 (1.07%) Visual Studio
1 5 (1.07%) Team Foundation Server
2 2 (0.43%) MSI
3 1 (0.21%) Subversion
3 1 (0.21%) JIRA
3 1 (0.21%) Oracle Forms
3 1 (0.21%) Yeoman
General
1 43 (9.23%) Finance
2 15 (3.22%) Telecoms
3 10 (2.15%) Law
3 10 (2.15%) Legal
3 10 (2.15%) Manufacturing
3 10 (2.15%) Retail
4 7 (1.50%) Banking
5 5 (1.07%) Pharmaceutical
6 4 (0.86%) Spanish Language
7 3 (0.64%) Automotive
7 3 (0.64%) French Language
8 2 (0.43%) Investment Banking
8 2 (0.43%) Financial Institution
8 2 (0.43%) Back Office
8 2 (0.43%) Advertising
8 2 (0.43%) Publishing
8 2 (0.43%) Marketing
9 1 (0.21%) General Ledger
9 1 (0.21%) Local Government
9 1 (0.21%) International Banking
Libraries, Frameworks & Software Standards
1 7 (1.50%) Web Services
2 4 (0.86%) HTML
2 4 (0.86%) CSS
3 3 (0.64%) Application Packaging
4 2 (0.43%) XHTML
4 2 (0.43%) jQuery
4 2 (0.43%) .NET
4 2 (0.43%) ODBC
5 1 (0.21%) Flash
5 1 (0.21%) XML
5 1 (0.21%) JSP
5 1 (0.21%) Software Packaging
Miscellaneous
1 28 (6.01%) Blackberry
2 17 (3.65%) Analytical Skills
3 15 (3.22%) Management Information System
4 13 (2.79%) iPhone
5 11 (2.36%) Video Conferencing
6 10 (2.15%) NHS
6 10 (2.15%) Clustering
7 8 (1.72%) Replication
7 8 (1.72%) iPad
7 8 (1.72%) Hedge funds
8 4 (0.86%) FMCG
8 4 (0.86%) Client/Server
9 3 (0.64%) SecurID
9 3 (0.64%) Smartphone
9 3 (0.64%) Computer Science
9 3 (0.64%) Wiki
9 3 (0.64%) BYOD
9 3 (0.64%) Mobile App
10 2 (0.43%) Kindle
10 2 (0.43%) Contract for Difference
Operating Systems
1 347 (74.46%) Windows
2 156 (33.48%) Windows 7
3 103 (22.10%) Windows XP
4 92 (19.74%) Windows Server 2008
5 54 (11.59%) Windows Server 2012
6 44 (9.44%) Windows Server 2003
7 36 (7.73%) Windows 8
8 18 (3.86%) Mac OS X
8 18 (3.86%) Linux
8 18 (3.86%) Android
9 16 (3.43%) Windows Vista
10 15 (3.22%) Apple iOS
11 7 (1.50%) VMS
12 5 (1.07%) Ubuntu
12 5 (1.07%) CentOS
13 4 (0.86%) Mac OS
13 4 (0.86%) UNIX
13 4 (0.86%) OpenVMS
14 3 (0.64%) Windows Mobile
14 3 (0.64%) Windows 2000 Server
Processes & Methodologies
1 89 (19.10%) ITIL
2 30 (6.44%) Incident Management
3 19 (4.08%) Service Management
3 19 (4.08%) Service Delivery
4 16 (3.43%) Change Management
5 10 (2.15%) Migration
5 10 (2.15%) Asset Management
5 10 (2.15%) Time Management
6 9 (1.93%) Stakeholder Management
6 9 (1.93%) Project Management
7 8 (1.72%) Disaster Recovery
7 8 (1.72%) Configuration Management
7 8 (1.72%) Mobile Device Management
8 7 (1.50%) Capacity Planning
8 7 (1.50%) Network Management
9 6 (1.29%) ITIL V3
9 6 (1.29%) Infrastructure Management
9 6 (1.29%) Information Security
9 6 (1.29%) Systems Analysis
10 5 (1.07%) Document Management
Programming Languages
1 38 (8.15%) SQL
2 11 (2.36%) PowerShell
3 6 (1.29%) VBScript
4 4 (0.86%) VB
5 3 (0.64%) JavaScript
5 3 (0.64%) PHP
5 3 (0.64%) Python
6 2 (0.43%) VBA
7 1 (0.21%) Perl
7 1 (0.21%) C
7 1 (0.21%) Java
7 1 (0.21%) Shell Script
7 1 (0.21%) PL/SQL
Qualifications
1 36 (7.73%) Microsoft Certification
2 33 (7.08%) MCSE
3 27 (5.79%) Security Cleared
4 23 (4.94%) SC Cleared
5 20 (4.29%) Degree
6 16 (3.43%) MCP
7 13 (2.79%) ITIL Certification
8 10 (2.15%) MCSA
9 9 (1.93%) MCITP
10 8 (1.72%) DV Cleared
11 7 (1.50%) CCNA
11 7 (1.50%) A+ Certification
11 7 (1.50%) Cisco Certification
12 4 (0.86%) ITIL Foundation Certificate
13 3 (0.64%) VMware Certified Professional (VCP)
13 3 (0.64%) CCA
13 3 (0.64%) Citrix Certification
13 3 (0.64%) CCEA
13 3 (0.64%) CCNP
14 2 (0.43%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 25 (5.36%) SLA
2 4 (0.86%) ISO/IEC 27001
2 4 (0.86%) ISO 9001
3 1 (0.21%) QA
3 1 (0.21%) Sarbanes-Oxley
System Software
1 223 (47.85%) Active Directory
2 34 (7.30%) VMware Infrastructure
3 24 (5.15%) Hyper-V
4 11 (2.36%) XenApp
5 9 (1.93%) vSphere
6 7 (1.50%) Terminal Services
7 6 (1.29%) XenDesktop
8 4 (0.86%) VMware ESXi
8 4 (0.86%) VMware ESX
8 4 (0.86%) VMware Workstation
8 4 (0.86%) VMware Server
9 3 (0.64%) Citrix Presentation Server
10 2 (0.43%) ISA Server
10 2 (0.43%) MetaFrame
11 1 (0.21%) Samba
11 1 (0.21%) NFS
11 1 (0.21%) HDFS
11 1 (0.21%) BitLocker
11 1 (0.21%) Forefront TMG
Systems Management
1 34 (7.30%) SCCM
2 8 (1.72%) WSUS
3 4 (0.86%) SCOM
3 4 (0.86%) Norton AntiVirus
3 4 (0.86%) Backup Exec
4 2 (0.43%) NetBackup
4 2 (0.43%) SAP Afaria
4 2 (0.43%) AirWatch
5 1 (0.21%) Zenoss
5 1 (0.21%) McAfee ePO
5 1 (0.21%) Puppet
5 1 (0.21%) DameWare
5 1 (0.21%) OpenView
5 1 (0.21%) Tivoli Storage Manager
5 1 (0.21%) Systems Management Server (SMS)
5 1 (0.21%) Control-M
5 1 (0.21%) Nagios
Vendors
1 174 (37.34%) Microsoft
2 69 (14.81%) VMware
3 62 (13.30%) Citrix
4 44 (9.44%) Cisco
5 33 (7.08%) HP
6 24 (5.15%) Remedy
7 22 (4.72%) Apple
7 22 (4.72%) Dell
8 15 (3.22%) Oracle
9 14 (3.00%) McAfee
10 11 (2.36%) Symantec
11 10 (2.15%) Mitel
12 8 (1.72%) Google
13 7 (1.50%) Lotus
13 7 (1.50%) Adobe
14 6 (1.29%) LANDesk
15 5 (1.07%) Avaya
15 5 (1.07%) NetApp
16 4 (0.86%) Splunk
17 3 (0.64%) ProCurve
London
EasyWebRecruitment.com
Rate: £20-23k
Posted: 2 hours ago
Upminster
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 7 hours ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Rate: £100 per day
Posted: Yesterday
Birmingham, West Midlands (County)
Certes Computing Ltd
Rate: Negotiable
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Rate: £200 - £230 per day
Posted: 2 days ago
East Sussex
ARC IT Recruitment Ltd
Posted: 4 days ago
West Midlands
ARC IT Recruitment Ltd
Rate: £125 Per Day
Posted: 4 days ago
Taunton, Somerset
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: 4 days ago
City, London
LA International
Rate: Negotiable
Posted: 5 days ago
London
ANSON MCCADE
Rate: £200- £250pd
Posted: 5 days ago
London
Lorien Resourcing
Posted: 5 days ago
London
Marcus Donald People
Rate: £10 - £11 per hour
Posted: 5 days ago
City, London
Senitor Associates
Rate: £200 - £230 per day
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Rate: £200 - £275 per day
Posted: 6 days ago
West London
Vadis People
Rate: circ £170 - £190 per day
Posted: 7 days ago
York
Interquest - IQ ERP
Rate: £market rates
Posted: 12 days ago
Royston
Deerfoot IT
Rate: £35 - £40 per hour
Posted: 13 days ago
Manchester
Computer Futures
Rate: £16 - £1718 per hour + competitive
Posted: 14 days ago
Sheffield
Interquest - IQ ERP
Rate: £market rates
Posted: 21 days ago
London
Computer Futures
Rate: competitive
Posted: 21 days ago