The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 346 356 335
Rank change year-on-year
+10 -21
Contract jobs requiring an IT Support 256 226 262
As % of all contract IT jobs located in England 0.49% 0.47% 0.50%
As % of the Job Titles category 0.54% 0.50% 0.53%
Number of daily rates quoted 89 64 56
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £163 £158
Average daily rate % change year-on-year
-1.53% +3.17%
90% offered a daily rate of more than £99 £107 £105
10% offered a daily rate of more than £237 £325 £450
UK excluding London average daily rate £148 £140 £145
% change year-on-year
+5.35% -3.44%
Number of hourly rates quoted 89 96 96
Average hourly rate £13.50 £13.19 £14.00
Average hourly rate % change year-on-year
+2.36% -5.80%
90% offered a hourly rate of more than £9.10 £9.48 £11.00
10% offered a hourly rate of more than £19.00 £19.75 £20.00
UK excluding London average hourly rate £13.00 £13.00 £14.00
% change year-on-year
- -7.14%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47557 44759 49184
As % of all contract IT jobs located in England 91.01% 92.80% 92.98%
Number of daily rates quoted 29593 27372 28112
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1907 1958 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 19 September 2014.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 19 September 2014.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +40 98 £160 -12.32% 58
South East +13 61 £165 -5.71% 48
East of England -15 38 £138 -8.33% 12
Yorkshire +12 22 £175 +63.55% 6
East Midlands +5 15 £200 +45.45% 5
North West -11 9 £206 -4.06% 27
West Midlands -28 5 £140 -37.07% 14
South West -52 4 £200 +66.66% 16
North East - 4 £103 - 2
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 330 (69.92%) Windows
2 212 (44.92%) Active Directory
3 175 (37.08%) Microsoft
4 160 (33.90%) Windows 7
5 153 (32.42%) MS Office
6 124 (26.27%) Windows XP
7 115 (24.36%) MS Excel
8 106 (22.46%) MS Exchange
9 84 (17.80%) Windows Server 2008
10 66 (13.98%) ITIL
11 64 (13.56%) Citrix
12 58 (12.29%) VMware
13 55 (11.65%) Blackberry
14 52 (11.02%) Windows Server 2003
15 47 (9.96%) Cisco
16 40 (8.47%) Microsoft Certification
17 36 (7.63%) TCP/IP
17 36 (7.63%) Finance
18 35 (7.42%) DNS
18 35 (7.42%) SLA
18 35 (7.42%) Incident Management
18 35 (7.42%) Exchange Server 2010
19 33 (6.99%) DHCP
19 33 (6.99%) WAN
20 32 (6.78%) LAN
21 29 (6.14%) Windows 8
22 26 (5.51%) VMware Infrastructure
22 26 (5.51%) MCSE
23 24 (5.08%) VPN
24 23 (4.87%) Firewall

IT Support
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 106 (22.46%) MS Exchange
2 35 (7.42%) Exchange Server 2010
3 18 (3.81%) Exchange Server 2003
4 17 (3.60%) Blackberry Enterprise Server
5 16 (3.39%) IBM Notes
6 14 (2.97%) Exchange Server 2007
6 14 (2.97%) SharePoint
7 7 (1.48%) Lync
8 5 (1.06%) IIS
8 5 (1.06%) SharePoint 2010
9 4 (0.85%) LiveLink
10 3 (0.64%) SharePoint 2013
11 2 (0.42%) Exchange Server 2013
11 2 (0.42%) Office Communications Server
11 2 (0.42%) WorkSite
11 2 (0.42%) WebLogic
11 2 (0.42%) Tomcat
11 2 (0.42%) Lotus Domino
12 1 (0.21%) Site Server
12 1 (0.21%) SAS
Applications
1 153 (32.42%) MS Office
2 115 (24.36%) MS Excel
3 11 (2.33%) MS PowerPoint
4 5 (1.06%) Spreadsheet
5 1 (0.21%) Acrobat
5 1 (0.21%) MS Visio
5 1 (0.21%) MS Project
5 1 (0.21%) CATIA
5 1 (0.21%) Pro/ENGINEER
Business Applications
1 3 (0.64%) Remedy ITSM
2 1 (0.21%) Dynamics CRM
2 1 (0.21%) Dynamics AX
2 1 (0.21%) assyst
2 1 (0.21%) SAP Oil and Gas
Cloud Services
1 10 (2.12%) Office 365
2 4 (0.85%) Amazon AWS
3 1 (0.21%) SaaS
3 1 (0.21%) Google Apps
Communications & Networking
1 36 (7.63%) TCP/IP
2 35 (7.42%) DNS
3 33 (6.99%) DHCP
3 33 (6.99%) WAN
4 32 (6.78%) LAN
5 24 (5.08%) VPN
6 23 (4.87%) Firewall
7 17 (3.60%) Internet
8 13 (2.75%) VoIP
8 13 (2.75%) SAN
9 9 (1.91%) Wireless
10 7 (1.48%) IP Telephony
11 6 (1.27%) Wi-Fi
12 4 (0.85%) 3G
12 4 (0.85%) Intranet
13 3 (0.64%) DSL
13 3 (0.64%) Ethernet
13 3 (0.64%) Cisco IOS
14 2 (0.42%) Junos
14 2 (0.42%) Cisco ASA
Database & Business Intelligence
1 17 (3.60%) SQL Server
2 4 (0.85%) Data Warehouse
3 3 (0.64%) Crystal Reports
3 3 (0.64%) Oracle Database
4 2 (0.42%) SQL Server 2008
4 2 (0.42%) SQL Server 2005
4 2 (0.42%) Oracle Database 11g
4 2 (0.42%) EDRMS
4 2 (0.42%) DataStage
5 1 (0.21%) SQL Server 2000
5 1 (0.21%) SQL Server Reporting Services
5 1 (0.21%) PostgreSQL
5 1 (0.21%) Hadoop
Development Applications
1 1 (0.21%) Visual Studio
1 1 (0.21%) Team Foundation Server
General
1 36 (7.63%) Finance
2 15 (3.18%) Telecoms
3 12 (2.54%) Banking
4 10 (2.12%) Law
5 8 (1.69%) Legal
6 7 (1.48%) Manufacturing
7 5 (1.06%) Advertising
7 5 (1.06%) Marketing
8 4 (0.85%) Publishing
8 4 (0.85%) Financial Institution
8 4 (0.85%) Pharmaceutical
9 3 (0.64%) Retail
9 3 (0.64%) Electronics
9 3 (0.64%) Mandarin Language
9 3 (0.64%) German Language
10 2 (0.42%) Spanish Language
11 1 (0.21%) Front Office
11 1 (0.21%) Italian Language
11 1 (0.21%) Dutch Language
11 1 (0.21%) French Language
Libraries, Frameworks & Software Standards
1 5 (1.06%) .NET
2 4 (0.85%) Web Services
3 3 (0.64%) JSP
4 2 (0.42%) .NET Framework
4 2 (0.42%) Application Packaging
4 2 (0.42%) HTML
4 2 (0.42%) CSS
5 1 (0.21%) Middleware
5 1 (0.21%) CORBA
5 1 (0.21%) J2EE
5 1 (0.21%) Android SDK
Miscellaneous
1 55 (11.65%) Blackberry
2 17 (3.60%) Analytical Skills
3 14 (2.97%) Management Information System
4 10 (2.12%) Computer Science
5 9 (1.91%) iPad
6 8 (1.69%) Video Conferencing
6 8 (1.69%) NHS
7 6 (1.27%) iPhone
8 5 (1.06%) Client/Server
8 5 (1.06%) Handset
9 4 (0.85%) CMDB
9 4 (0.85%) Fat Client
9 4 (0.85%) Thin Client
10 3 (0.64%) PDA
11 2 (0.42%) Enterprise Software
11 2 (0.42%) Mathematics
11 2 (0.42%) Clustering
12 1 (0.21%) EPoS
12 1 (0.21%) DTV
12 1 (0.21%) AS400
Operating Systems
1 330 (69.92%) Windows
2 160 (33.90%) Windows 7
3 124 (26.27%) Windows XP
4 84 (17.80%) Windows Server 2008
5 52 (11.02%) Windows Server 2003
6 29 (6.14%) Windows 8
7 23 (4.87%) Windows Server 2012
8 22 (4.66%) Windows Vista
9 21 (4.45%) Linux
10 15 (3.18%) Mac OS X
11 12 (2.54%) Apple iOS
12 10 (2.12%) Mac OS
12 10 (2.12%) Windows 2000
13 9 (1.91%) Android
14 7 (1.48%) UNIX
14 7 (1.48%) CentOS
15 4 (0.85%) Ubuntu
16 3 (0.64%) Windows Mobile
17 2 (0.42%) Windows 2000 Server
17 2 (0.42%) SUSE
Processes & Methodologies
1 66 (13.98%) ITIL
2 35 (7.42%) Incident Management
3 20 (4.24%) Service Management
4 14 (2.97%) Time Management
5 13 (2.75%) Service Delivery
6 12 (2.54%) Problem Management
7 10 (2.12%) Line Management
7 10 (2.12%) Project Management
7 10 (2.12%) Change Management
7 10 (2.12%) Asset Management
8 9 (1.91%) Document Management
8 9 (1.91%) Migration
9 8 (1.69%) Workflow
10 7 (1.48%) Configuration Management
11 6 (1.27%) Change Control
11 6 (1.27%) Root Cause Analysis
11 6 (1.27%) ERP
12 5 (1.06%) Information Security
13 4 (0.85%) Mentoring
13 4 (0.85%) Performance Management
Programming Languages
1 19 (4.03%) SQL
2 5 (1.06%) C
3 4 (0.85%) PowerShell
3 4 (0.85%) Java
3 4 (0.85%) Python
4 3 (0.64%) PL/SQL
5 2 (0.42%) VB.NET
5 2 (0.42%) JavaScript
6 1 (0.21%) PowerHouse
6 1 (0.21%) Shell Script
6 1 (0.21%) T-SQL
6 1 (0.21%) VB
6 1 (0.21%) VB6
6 1 (0.21%) Bash Shell
Qualifications
1 40 (8.47%) Microsoft Certification
2 26 (5.51%) MCSE
3 19 (4.03%) Security Cleared
4 15 (3.18%) MCSA
4 15 (3.18%) Degree
4 15 (3.18%) SC Cleared
5 12 (2.54%) MCP
6 10 (2.12%) MCITP
7 7 (1.48%) CCNA
7 7 (1.48%) Cisco Certification
8 6 (1.27%) MCDST
8 6 (1.27%) A+ Certification
9 4 (0.85%) VMware Certified Professional (VCP)
10 3 (0.64%) ITIL Certification
10 3 (0.64%) MCTS
11 2 (0.42%) ITIL Foundation Certificate
11 2 (0.42%) NVQ Level 3
11 2 (0.42%) DV Cleared
11 2 (0.42%) Citrix Certification
12 1 (0.21%) CCA
Quality Assurance & Compliance
1 35 (7.42%) SLA
2 3 (0.64%) ISO 9001
2 3 (0.64%) Sarbanes-Oxley
3 2 (0.42%) ISO/IEC 27001
4 1 (0.21%) Basel II
4 1 (0.21%) QA
4 1 (0.21%) COREP
System Software
1 212 (44.92%) Active Directory
2 26 (5.51%) VMware Infrastructure
3 13 (2.75%) Hyper-V
4 7 (1.48%) XenApp
5 5 (1.06%) Terminal Services
6 4 (0.85%) VMware Server
6 4 (0.85%) VMware ESX
7 3 (0.64%) vSphere
7 3 (0.64%) VMware ESXi
8 2 (0.42%) Forefront TMG
8 2 (0.42%) XenDesktop
8 2 (0.42%) Xen
8 2 (0.42%) VMware Workstation
8 2 (0.42%) ISA Server
9 1 (0.21%) MetaFrame
9 1 (0.21%) NFS
9 1 (0.21%) Samba
9 1 (0.21%) Citrix Presentation Server
Systems Management
1 20 (4.24%) SCCM
2 4 (0.85%) WSUS
2 4 (0.85%) ARCserve
3 3 (0.64%) Backup Exec
4 2 (0.42%) SCDPM
4 2 (0.42%) Symantec Endpoint Protection
4 2 (0.42%) Symantec Enterprise Vault
4 2 (0.42%) McAfee ePO
4 2 (0.42%) SCOM
4 2 (0.42%) Norton AntiVirus
5 1 (0.21%) Nagios
5 1 (0.21%) NetBackup
5 1 (0.21%) SCVMM
5 1 (0.21%) Puppet
5 1 (0.21%) SCOrch
Vendors
1 175 (37.08%) Microsoft
2 64 (13.56%) Citrix
3 58 (12.29%) VMware
4 47 (9.96%) Cisco
5 16 (3.39%) Lotus
5 16 (3.39%) Apple
5 16 (3.39%) HP
6 12 (2.54%) Dell
7 10 (2.12%) Symantec
8 9 (1.91%) Remedy
9 8 (1.69%) NetApp
10 7 (1.48%) Oracle
11 6 (1.27%) Capita
12 5 (1.06%) Bloomberg
12 5 (1.06%) SAP
12 5 (1.06%) ServiceNow
13 4 (0.85%) Splunk
13 4 (0.85%) LANDesk
13 4 (0.85%) Open Text
13 4 (0.85%) Red Hat
London
Information Technology Services
Rate: £140 - 155 per day
Posted: 8 hours ago
Coventry, Warwickshire
HomeSense UK
Posted: 22 hours ago
Hull, North Humberside
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 - £17.00 per hour
Posted: Yesterday
Dartford, Kent
Rark Solutions
Rate: From £120 to £150 per day
Posted: Yesterday
Burton-On-Trent
Progressive Recruitment
Rate: £40000 - £45000 per annum + competitive
Posted: 2 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £8.50 - £9.70 per hour
Posted: 2 days ago
Kent
Reed Technology - UK Posting Account
Rate: £11.35 per hour
Posted: 2 days ago
Sutton Coldfield, West Midlands (County)
IT Talent Solutions
Rate: Unspecified
Posted: 4 days ago
Hayes, Middlesex
Capita Resourcing - IT Resourcing
Posted: 4 days ago
Greater Manchester
Senitor Associates
Rate: £13 - £17 per hour
Posted: 4 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £250.00 per day
Posted: 4 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + negotiable
Posted: 6 days ago
City of London
Reed Technology - UK Posting Account
Rate: £33000 - £35000 per annum + benefits
Posted: 8 days ago
Tamworth, Staffordshire
euro car parts
Rate: From £22,000 to £28,000 per annum 6 month contract possibly permanent
Posted: 10 days ago
Oxfordshire
Hays IT - Uk Posting account
Rate: £11.00 - £15.00 per hour
Posted: 11 days ago
City of London
Reed Technology - UK Posting Account
Rate: £10 - £13 per hour
Posted: 14 days ago