The first table below looks at the demand for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 343 310 348
Rank change year-on-year
-33 +38
Contract jobs requiring an IT Support 236 220 228
As % of all contract IT jobs located in England 0.47% 0.51% 0.41%
As % of the Job Titles category 0.51% 0.55% 0.44%
Number of daily rates quoted 82 45 68
Average daily rate £153 £150 £164
Average daily rate % change year-on-year
+1.66% -8.39%
90% offered a daily rate of more than £105 £90 £100
10% offered a daily rate of more than £300 £305 £300
UK excluding London average daily rate £138 £134 £153
% change year-on-year
+2.80% -12.29%
Number of hourly rates quoted 85 100 87
Average hourly rate £13.50 £15.00 £15.00
Average hourly rate % change year-on-year
-10.00% -
90% offered a hourly rate of more than £10.00 £11.00 £10.80
10% offered a hourly rate of more than £20.70 £19.33 £25.00
UK excluding London average hourly rate £13.50 £13.75 £14.50
% change year-on-year
-1.81% -5.17%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45860 39882 51429
As % of all contract IT jobs located in England 92.27% 92.73% 92.77%
Number of daily rates quoted 28497 23419 28960
Average daily rate £395 £400 £400
Average daily rate % change year-on-year
-1.25% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1848 2045 2410
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.37
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
IT Support
UK

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 24 April 2014.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 24 April 2014.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London 0 73 £175 +10.23% 25
South East -6 51 £115 -11.53% 23
East of England -14 32 £160 +16.36% 11
East Midlands +1 28 £120 - 7
North West -17 18 £138 - 9
Yorkshire -16 11 £135 -3.57% 4
West Midlands -18 11 £250 +170.27% 4
South West -25 9 £145 -42.00% 4
North East - 1 - - 3
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 331 (68.39%) Windows
2 213 (44.01%) Active Directory
3 196 (40.50%) Microsoft
4 175 (36.16%) Windows 7
5 169 (34.92%) MS Office
6 130 (26.86%) MS Excel
7 114 (23.55%) Windows XP
8 94 (19.42%) Windows Server 2008
9 89 (18.39%) MS Exchange
10 88 (18.18%) ITIL
11 74 (15.29%) Citrix
12 68 (14.05%) Blackberry
13 62 (12.81%) Finance
14 58 (11.98%) Windows Server 2003
15 57 (11.78%) VMware
16 49 (10.12%) Cisco
16 49 (10.12%) TCP/IP
17 44 (9.09%) Microsoft Certification
18 40 (8.26%) Incident Management
19 39 (8.06%) SLA
20 36 (7.44%) Exchange Server 2010
21 29 (5.99%) Degree
21 29 (5.99%) VPN
21 29 (5.99%) Service Management
22 28 (5.79%) DHCP
22 28 (5.79%) VMware Infrastructure
23 27 (5.58%) HP
24 26 (5.37%) LAN
24 26 (5.37%) Security Cleared
25 25 (5.17%) Linux

IT Support
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (18.39%) MS Exchange
2 36 (7.44%) Exchange Server 2010
3 22 (4.55%) IBM Notes
4 20 (4.13%) Exchange Server 2003
5 16 (3.31%) SharePoint
6 13 (2.69%) Blackberry Enterprise Server
7 11 (2.27%) Exchange Server 2007
8 8 (1.65%) SharePoint 2010
9 5 (1.03%) Lync
10 4 (0.83%) LiveLink
11 2 (0.41%) WorkSite
11 2 (0.41%) Site Server
12 1 (0.21%) GroupWise
12 1 (0.21%) SAS
12 1 (0.21%) IIS
12 1 (0.21%) Lotus Domino
12 1 (0.21%) Office Communications Server
12 1 (0.21%) Exchange Server 5.5
12 1 (0.21%) Exchange Server 2000
12 1 (0.21%) CMS
Applications
1 169 (34.92%) MS Office
2 130 (26.86%) MS Excel
3 5 (1.03%) MS PowerPoint
4 4 (0.83%) Spreadsheet
5 3 (0.62%) MS Project
5 3 (0.62%) MS Visio
6 1 (0.21%) CATIA
6 1 (0.21%) Pro/ENGINEER
Business Applications
1 2 (0.41%) Dynamics GP
2 1 (0.21%) Temenos T24
2 1 (0.21%) Magento
2 1 (0.21%) Infor M3
2 1 (0.21%) Eikon
2 1 (0.21%) Movex
2 1 (0.21%) Oracle CRM
2 1 (0.21%) Summit
2 1 (0.21%) Dynamics AX
Cloud Services
1 10 (2.07%) Office 365
2 2 (0.41%) Google Apps
Communications & Networking
1 49 (10.12%) TCP/IP
2 29 (5.99%) VPN
3 28 (5.79%) DHCP
4 26 (5.37%) LAN
5 25 (5.17%) Firewall
6 24 (4.96%) DNS
7 18 (3.72%) WAN
8 14 (2.89%) VoIP
8 14 (2.89%) Wireless
9 10 (2.07%) SAN
10 8 (1.65%) Ethernet
11 7 (1.45%) Wi-Fi
12 6 (1.24%) IP Telephony
12 6 (1.24%) ADSL
13 5 (1.03%) Cisco IOS
13 5 (1.03%) Internet
14 3 (0.62%) 3G
14 3 (0.62%) FTP
14 3 (0.62%) HTTP
14 3 (0.62%) VLAN
Database & Business Intelligence
1 20 (4.13%) SQL Server
2 3 (0.62%) EDRMS
3 2 (0.41%) MySQL
3 2 (0.41%) DataStage
4 1 (0.21%) Data Warehouse
4 1 (0.21%) SQL Server 2008
General
1 62 (12.81%) Finance
2 20 (4.13%) Law
3 16 (3.31%) Legal
4 15 (3.10%) Telecoms
5 13 (2.69%) Banking
6 10 (2.07%) Retail
6 10 (2.07%) Financial Institution
7 9 (1.86%) Manufacturing
8 5 (1.03%) Advertising
9 3 (0.62%) Front Office
9 3 (0.62%) Back Office
10 2 (0.41%) Pharmaceutical
10 2 (0.41%) Investment Banking
11 1 (0.21%) Local Government
11 1 (0.21%) Marketing
11 1 (0.21%) Mandarin Language
11 1 (0.21%) French Language
11 1 (0.21%) Italian Language
11 1 (0.21%) Japanese Language
11 1 (0.21%) Automotive
Libraries, Frameworks & Software Standards
1 5 (1.03%) HTML
1 5 (1.03%) XML
1 5 (1.03%) Flash
2 3 (0.62%) .NET
3 2 (0.41%) COM
3 2 (0.41%) CSS
3 2 (0.41%) HTML5
4 1 (0.21%) JSP
4 1 (0.21%) J2EE
4 1 (0.21%) Software Packaging
4 1 (0.21%) CORBA
Miscellaneous
1 68 (14.05%) Blackberry
2 14 (2.89%) Thin Client
2 14 (2.89%) Fat Client
3 9 (1.86%) AS400
3 9 (1.86%) NHS
4 8 (1.65%) Management Information System
4 8 (1.65%) Video Conferencing
4 8 (1.65%) iPhone
5 6 (1.24%) Computer Science
6 4 (0.83%) EqualLogic
6 4 (0.83%) iPad
7 3 (0.62%) PDA
7 3 (0.62%) Client/Server
7 3 (0.62%) Digital Media
7 3 (0.62%) Enterprise Software
8 2 (0.41%) IVR
8 2 (0.41%) CMDB
9 1 (0.21%) Mathematics
9 1 (0.21%) Hedge funds
9 1 (0.21%) Kindle
Operating Systems
1 331 (68.39%) Windows
2 175 (36.16%) Windows 7
3 114 (23.55%) Windows XP
4 94 (19.42%) Windows Server 2008
5 58 (11.98%) Windows Server 2003
6 25 (5.17%) Linux
7 21 (4.34%) Windows Server 2012
8 20 (4.13%) Windows 8
9 15 (3.10%) Windows Vista
10 14 (2.89%) Mac OS X
11 9 (1.86%) UNIX
11 9 (1.86%) Apple iOS
12 7 (1.45%) Windows 2000 Server
13 6 (1.24%) Red Hat Enterprise Linux
13 6 (1.24%) Windows Mobile
14 5 (1.03%) Android
15 4 (0.83%) Oracle Linux
16 3 (0.62%) Windows 2000
17 2 (0.41%) Windows NT
17 2 (0.41%) AIX
Processes & Methodologies
1 88 (18.18%) ITIL
2 40 (8.26%) Incident Management
3 29 (5.99%) Service Management
4 23 (4.75%) Change Management
5 20 (4.13%) Project Management
6 16 (3.31%) Service Delivery
7 15 (3.10%) Configuration Management
7 15 (3.10%) Asset Management
8 13 (2.69%) Document Management
9 12 (2.48%) Problem Management
10 9 (1.86%) Migration
11 8 (1.65%) Disaster Recovery
12 7 (1.45%) ERP
12 7 (1.45%) Supplier Management
12 7 (1.45%) Release Management
13 6 (1.24%) Root Cause Analysis
13 6 (1.24%) CRM
14 5 (1.03%) Business Continuity
14 5 (1.03%) Software Deployment
14 5 (1.03%) Time Management
Programming Languages
1 20 (4.13%) SQL
2 6 (1.24%) Java
3 5 (1.03%) JavaScript
4 4 (0.83%) PHP
4 4 (0.83%) VB
4 4 (0.83%) PowerShell
5 2 (0.41%) VB.NET
5 2 (0.41%) VBScript
5 2 (0.41%) AppleScript
5 2 (0.41%) C
6 1 (0.21%) C++
6 1 (0.21%) T-SQL
6 1 (0.21%) PL/SQL
6 1 (0.21%) Shell Script
Qualifications
1 44 (9.09%) Microsoft Certification
2 29 (5.99%) Degree
3 26 (5.37%) Security Cleared
4 24 (4.96%) MCSE
5 22 (4.55%) MCSA
6 18 (3.72%) SC Cleared
7 16 (3.31%) MCP
8 14 (2.89%) MCDST
9 9 (1.86%) A+ Certification
10 8 (1.65%) MCITP
11 6 (1.24%) Cisco Certification
11 6 (1.24%) CCNA
12 5 (1.03%) MCTS
13 4 (0.83%) MOS
13 4 (0.83%) Citrix Certification
14 3 (0.62%) DV Cleared
15 2 (0.41%) CTC Cleared
15 2 (0.41%) VMware Certified Professional (VCP)
15 2 (0.41%) ITIL Certification
16 1 (0.21%) ECDL
Quality Assurance & Compliance
1 39 (8.06%) SLA
2 8 (1.65%) ISO 9001
3 1 (0.21%) ISO/IEC 27001
3 1 (0.21%) QA
System Software
1 213 (44.01%) Active Directory
2 28 (5.79%) VMware Infrastructure
3 13 (2.69%) Hyper-V
4 11 (2.27%) XenApp
5 9 (1.86%) VMware ESX
6 7 (1.45%) vSphere
7 6 (1.24%) Terminal Services
8 5 (1.03%) Citrix Presentation Server
9 3 (0.62%) XenDesktop
9 3 (0.62%) ISA Server
10 2 (0.41%) MetaFrame
10 2 (0.41%) VMware Workstation
10 2 (0.41%) Forefront TMG
10 2 (0.41%) VMware ESXi
11 1 (0.21%) UAG
11 1 (0.21%) VMware Server
11 1 (0.21%) Xen
11 1 (0.21%) Microsoft Virtual Server
11 1 (0.21%) Novell eDirectory
Systems Management
1 8 (1.65%) SCCM
2 5 (1.03%) Backup Exec
3 4 (0.83%) WSUS
4 3 (0.62%) SCOM
4 3 (0.62%) ARCserve
4 3 (0.62%) Cisco UCCX
4 3 (0.62%) Cisco CUCM
5 2 (0.41%) Norton AntiVirus
5 2 (0.41%) Tivoli
5 2 (0.41%) Tivoli Storage Manager
5 2 (0.41%) McAfee ePO
6 1 (0.21%) Systems Management Server (SMS)
6 1 (0.21%) MIMEsweeper
6 1 (0.21%) Symantec Endpoint Protection
Vendors
1 196 (40.50%) Microsoft
2 74 (15.29%) Citrix
3 57 (11.78%) VMware
4 49 (10.12%) Cisco
5 27 (5.58%) HP
6 23 (4.75%) Lotus
7 21 (4.34%) Apple
8 14 (2.89%) Oracle
9 10 (2.07%) Dell
10 8 (1.65%) Avaya
10 8 (1.65%) IBM
10 8 (1.65%) Bloomberg
10 8 (1.65%) Remedy
11 7 (1.45%) Juniper
12 6 (1.24%) Symantec
12 6 (1.24%) Reuters
12 6 (1.24%) Red Hat
12 6 (1.24%) Mitel
12 6 (1.24%) LANDesk
12 6 (1.24%) Open Text
London
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Rate: From £100 to £150 per day
Posted: 7 hours ago
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Rate: Excellent Daily Rate Negotiable
Posted: 10 hours ago
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Rate: £170 - £200 per day
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Rate: £170 - £200 per day
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Posted: Yesterday
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Rate: £100 - £130 per day
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Haybrook IT Resourcing Ltd
Rate: Up to £17 per hour
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Rate: £14 - £17 per hour
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