The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 378 367 343
Rank change year-on-year
-11 -24
Contract jobs requiring an IT Support 207 208 213
As % of all contract IT jobs located in England 0.42% 0.43% 0.48%
As % of the Job Titles category 0.45% 0.47% 0.51%
Number of daily rates quoted 83 75 59
Average daily rate
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of your Daily Rate
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£160 £163 £175
Average daily rate % change year-on-year
-1.53% -7.14%
90% offered a daily rate of more than £103 £98 £107
10% offered a daily rate of more than £278 £325 £303
UK excluding London average daily rate £153 £145 £150
% change year-on-year
+5.17% -3.33%
Number of hourly rates quoted 57 78 85
Average hourly rate £15.00 £14.00 £15.00
Average hourly rate % change year-on-year
+7.14% -6.66%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £30.00 £20.00 £24.25
UK excluding London average hourly rate £14.00 £14.00 £13.88
% change year-on-year
- +0.90%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46002 44397 41390
As % of all contract IT jobs located in England 92.44% 92.72% 92.76%
Number of daily rates quoted 29583 27602 24612
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £234 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1748 1803 1983
Average hourly rate £17.00 £16.50 £19.00
Average hourly rate % change year-on-year
+3.03% -13.15%
90% offered a hourly rate of more than £11.00 £10.50 £11.35
10% offered a hourly rate of more than £40.54 £37.80 £41.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 6 July 2015.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 6 July 2015.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 84 £158 -10.00% 46
South East -14 50 £175 -2.77% 42
East of England -1 25 £160 -1.53% 15
Yorkshire -22 15 £240 +51.18% 12
South West -4 13 £120 -65.21% 9
North West -21 11 £150 +20.00% 17
West Midlands -2 7 £125 +27.55% 14
East Midlands -29 2 - - 7
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 6 July 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 333 (72.23%) Windows
2 229 (49.67%) Active Directory
3 194 (42.08%) Microsoft
4 176 (38.18%) MS Office
5 162 (35.14%) Windows 7
6 101 (21.91%) Windows XP
7 91 (19.74%) MS Exchange
8 90 (19.52%) MS Excel
9 84 (18.22%) Windows Server 2008
10 77 (16.70%) VMware
11 75 (16.27%) ITIL
12 67 (14.53%) Citrix
13 51 (11.06%) Finance
14 49 (10.63%) DHCP
14 49 (10.63%) DNS
15 46 (9.98%) Windows Server 2012
16 43 (9.33%) Windows Server 2003
17 40 (8.68%) SQL
17 40 (8.68%) Windows 8
17 40 (8.68%) VMware Infrastructure
18 39 (8.46%) Exchange Server 2010
18 39 (8.46%) LAN
19 38 (8.24%) Office 365
20 37 (8.03%) WAN
20 37 (8.03%) Cisco
20 37 (8.03%) Microsoft Certification
21 35 (7.59%) Firewall
21 35 (7.59%) Blackberry
22 34 (7.38%) TCP/IP
22 34 (7.38%) SCCM

IT Support
Top Related IT Skills in England by Category

For the 6 months to 6 July 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 91 (19.74%) MS Exchange
2 39 (8.46%) Exchange Server 2010
3 26 (5.64%) SharePoint
4 17 (3.69%) IIS
5 15 (3.25%) Blackberry Enterprise Server
6 13 (2.82%) Exchange Server 2003
7 12 (2.60%) Exchange Server 2007
7 12 (2.60%) Lync
8 9 (1.95%) SharePoint 2010
9 7 (1.52%) IBM Notes
9 7 (1.52%) Exchange Server 2013
10 6 (1.30%) Lotus Domino
11 4 (0.87%) CMS
12 3 (0.65%) WorkSite
13 2 (0.43%) Oracle Coherence
14 1 (0.22%) Drupal
14 1 (0.22%) Office Communications Server
14 1 (0.22%) BizTalk Server
14 1 (0.22%) Apache
14 1 (0.22%) Tomcat
Applications
1 176 (38.18%) MS Office
2 90 (19.52%) MS Excel
3 15 (3.25%) MS PowerPoint
4 4 (0.87%) Spreadsheet
5 2 (0.43%) AutoCAD
5 2 (0.43%) MS Visio
6 1 (0.22%) Shockwave
6 1 (0.22%) Quicktime
6 1 (0.22%) MS Project
6 1 (0.22%) Adobe Creative Suite
Business Applications
1 5 (1.08%) Oracle Payables
2 3 (0.65%) Remedy ITSM
3 2 (0.43%) assyst
3 2 (0.43%) CODA-Financials
3 2 (0.43%) Oracle EBS
4 1 (0.22%) SAP CRM
4 1 (0.22%) Cognos TM1
4 1 (0.22%) Dynamics NAV
4 1 (0.22%) Dynamics CRM
Cloud Services
1 38 (8.24%) Office 365
2 5 (1.08%) Microsoft Azure
2 5 (1.08%) Amazon AWS
3 2 (0.43%) Google Apps
4 1 (0.22%) Google Analytics
4 1 (0.22%) Yammer
4 1 (0.22%) Symantec.cloud
4 1 (0.22%) Azure Active Directory
Communications & Networking
1 49 (10.63%) DHCP
1 49 (10.63%) DNS
2 39 (8.46%) LAN
3 37 (8.03%) WAN
4 35 (7.59%) Firewall
5 34 (7.38%) TCP/IP
6 28 (6.07%) SAN
7 24 (5.21%) Wireless
8 22 (4.77%) VPN
9 21 (4.56%) Internet
10 19 (4.12%) VoIP
11 9 (1.95%) IP Telephony
11 9 (1.95%) Wi-Fi
11 9 (1.95%) VLAN
12 7 (1.52%) Network Security
13 6 (1.30%) iSCSI
13 6 (1.30%) Broadband
13 6 (1.30%) NAS
14 5 (1.08%) Intranet
15 4 (0.87%) SSL
Database & Business Intelligence
1 15 (3.25%) SQL Server
2 3 (0.65%) SQL Server 2008
3 2 (0.43%) SQL Server 2012
3 2 (0.43%) MySQL
3 2 (0.43%) SQL Server 2005
4 1 (0.22%) DB2
4 1 (0.22%) Hadoop
Development Applications
1 1 (0.22%) Yeoman
General
1 51 (11.06%) Finance
2 20 (4.34%) Telecoms
3 18 (3.90%) Legal
4 12 (2.60%) Law
5 11 (2.39%) Retail
6 7 (1.52%) Manufacturing
7 6 (1.30%) Banking
8 4 (0.87%) Pharmaceutical
8 4 (0.87%) French Language
8 4 (0.87%) Marketing
8 4 (0.87%) Spanish Language
9 3 (0.65%) Investment Banking
10 2 (0.43%) Multimedia
10 2 (0.43%) Back Office
10 2 (0.43%) Advertising
10 2 (0.43%) Publishing
10 2 (0.43%) German Language
10 2 (0.43%) Russian Language
11 1 (0.22%) Italian Language
11 1 (0.22%) Japanese Language
Libraries, Frameworks & Software Standards
1 5 (1.08%) Web Services
2 4 (0.87%) HTML
2 4 (0.87%) CSS
3 3 (0.65%) .NET
3 3 (0.65%) ODBC
4 2 (0.43%) XML
4 2 (0.43%) XHTML
4 2 (0.43%) Middleware
4 2 (0.43%) jQuery
4 2 (0.43%) Oracle Fusion
5 1 (0.22%) X-Windows
5 1 (0.22%) Application Packaging
5 1 (0.22%) Flash
5 1 (0.22%) JSP
Miscellaneous
1 35 (7.59%) Blackberry
2 20 (4.34%) Analytical Skills
3 17 (3.69%) iPhone
4 13 (2.82%) Video Conferencing
5 12 (2.60%) Management Information System
5 12 (2.60%) Data Centre
6 10 (2.17%) NHS
7 9 (1.95%) iPad
8 7 (1.52%) Hedge funds
8 7 (1.52%) Replication
9 6 (1.30%) Clustering
9 6 (1.30%) Smartphone
10 4 (0.87%) FMCG
11 3 (0.65%) Wiki
11 3 (0.65%) BYOD
12 2 (0.43%) iSeries
12 2 (0.43%) Social Media
12 2 (0.43%) Kindle
12 2 (0.43%) Computer Science
12 2 (0.43%) Foreign Exchange (FX)
Operating Systems
1 333 (72.23%) Windows
2 162 (35.14%) Windows 7
3 101 (21.91%) Windows XP
4 84 (18.22%) Windows Server 2008
5 46 (9.98%) Windows Server 2012
6 43 (9.33%) Windows Server 2003
7 40 (8.68%) Windows 8
8 20 (4.34%) Mac OS X
9 19 (4.12%) Android
10 15 (3.25%) Apple iOS
11 14 (3.04%) Windows Vista
11 14 (3.04%) Linux
12 6 (1.30%) Ubuntu
12 6 (1.30%) CentOS
12 6 (1.30%) Mac OS
13 4 (0.87%) UNIX
13 4 (0.87%) VMS
13 4 (0.87%) OpenVMS
14 3 (0.65%) Windows Mobile
14 3 (0.65%) Windows Phone
Processes & Methodologies
1 75 (16.27%) ITIL
2 30 (6.51%) Incident Management
3 20 (4.34%) Service Management
4 16 (3.47%) Change Management
5 15 (3.25%) Time Management
6 14 (3.04%) ITSM
7 13 (2.82%) Service Delivery
7 13 (2.82%) Migration
8 12 (2.60%) Project Management
9 10 (2.17%) Disaster Recovery
9 10 (2.17%) Problem Management
10 8 (1.74%) Asset Management
11 7 (1.52%) Change Control
11 7 (1.52%) Mobile Device Management
12 6 (1.30%) Continuous Improvement
12 6 (1.30%) Infrastructure Management
12 6 (1.30%) Document Management
12 6 (1.30%) Information Security
12 6 (1.30%) Systems Analysis
12 6 (1.30%) Workflow
Programming Languages
1 40 (8.68%) SQL
2 14 (3.04%) PowerShell
3 6 (1.30%) VBScript
4 4 (0.87%) JavaScript
5 3 (0.65%) Perl
5 3 (0.65%) PHP
6 2 (0.43%) Shell Script
6 2 (0.43%) C
6 2 (0.43%) VBA
7 1 (0.22%) Python
7 1 (0.22%) C++
7 1 (0.22%) Java
7 1 (0.22%) PL/SQL
7 1 (0.22%) VB
7 1 (0.22%) VB.NET
Qualifications
1 37 (8.03%) Microsoft Certification
2 29 (6.29%) MCSE
3 26 (5.64%) Security Cleared
4 22 (4.77%) SC Cleared
5 20 (4.34%) Degree
6 11 (2.39%) MCP
6 11 (2.39%) MCITP
7 8 (1.74%) ITIL Certification
8 6 (1.30%) MCSA
9 5 (1.08%) CCNA
9 5 (1.08%) Cisco Certification
9 5 (1.08%) DV Cleared
10 4 (0.87%) A+ Certification
11 3 (0.65%) VMware Certified Professional (VCP)
11 3 (0.65%) CCA
11 3 (0.65%) Citrix Certification
11 3 (0.65%) CCEA
11 3 (0.65%) CCNP
12 2 (0.43%) PRINCE2 Practitioner
12 2 (0.43%) MOS
Quality Assurance & Compliance
1 25 (5.42%) SLA
2 7 (1.52%) ISO/IEC 27001
3 4 (0.87%) ISO 9001
4 2 (0.43%) QA
System Software
1 229 (49.67%) Active Directory
2 40 (8.68%) VMware Infrastructure
3 19 (4.12%) Hyper-V
4 14 (3.04%) vSphere
5 13 (2.82%) XenApp
6 6 (1.30%) XenDesktop
6 6 (1.30%) VMware ESX
7 5 (1.08%) VMware Server
8 4 (0.87%) VMware Workstation
8 4 (0.87%) Terminal Services
9 2 (0.43%) Citrix Presentation Server
9 2 (0.43%) VMware ESXi
10 1 (0.22%) HDFS
10 1 (0.22%) NFS
10 1 (0.22%) Xen
10 1 (0.22%) ISA Server
10 1 (0.22%) Samba
Systems Management
1 34 (7.38%) SCCM
2 12 (2.60%) AirWatch
3 6 (1.30%) Backup Exec
3 6 (1.30%) WSUS
4 5 (1.08%) SCOM
5 3 (0.65%) SAP Afaria
6 2 (0.43%) Symantec Endpoint Protection
6 2 (0.43%) ITRS Geneos
7 1 (0.22%) Zenoss
7 1 (0.22%) McAfee ePO
7 1 (0.22%) Windows Intune
7 1 (0.22%) Nagios
7 1 (0.22%) MIMEsweeper
Vendors
1 194 (42.08%) Microsoft
2 77 (16.70%) VMware
3 67 (14.53%) Citrix
4 37 (8.03%) Cisco
5 33 (7.16%) HP
6 22 (4.77%) Dell
7 20 (4.34%) Apple
8 18 (3.90%) Oracle
9 15 (3.25%) Remedy
9 15 (3.25%) LANDesk
10 9 (1.95%) Symantec
11 8 (1.74%) McAfee
12 7 (1.52%) Lotus
13 6 (1.30%) NetApp
13 6 (1.30%) Avaya
13 6 (1.30%) Splunk
14 5 (1.08%) Wyse
14 5 (1.08%) Mitel
15 4 (0.87%) EMC
16 3 (0.65%) CommVault
South West London
Nationwide People Ltd
Rate: £22000 - £28000 Per Annum Salary shown is 'pro-rata' for the
Posted: 6 hours ago
London (SE1)
Guru Careers
Rate: £20 - 22k
Posted: 10 hours ago
West London
JM
Rate: £25000 - £30000 per day
Posted: 11 hours ago
East Grinstead, West Sussex
Vadis People
Rate: £200 per day
Posted: 3 days ago
Sussex
Vadis People
Rate: £200 per day
Posted: 3 days ago
Feltham
Hays IT - Uk Posting account
Rate: £16.00 per hour
Posted: 11 days ago
Reading
Hays IT - Uk Posting account
Rate: £10.50 - £12.50 per hour
Posted: 12 days ago
Runcorn
Hays IT - Uk Posting account
Rate: £12.50 per hour
Posted: 12 days ago
Oxford
Hays IT - Uk Posting account
Rate: £10.50 - £13.50 per hour
Posted: 13 days ago
Hertfordshire
Lawrence Harvey
Rate: £28000.00 - £32000 per annum
Posted: 13 days ago
Welwyn Garden City
Hays IT - Uk Posting account
Rate: £32000.00 per annum
Posted: 17 days ago
Cambridge
Interquest - IQ Tech
Rate: £22000 - £26000 per annum
Posted: 18 days ago
Cambridge
Interquest - IQ Telecom
Rate: £140 - £145 per day
Posted: 27 days ago