The statistics below represent IT contracts advertised across the England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 304 286 217
Rank change year-on-year
-18 -69
Contract jobs requiring an IT Support 346 391 559
As % of all contract IT jobs located in England 0.75% 0.78% 1.07%
As % of the Job Titles category 0.79% 0.82% 1.14%
Number of daily rates quoted 162 155 146
Median daily rate £150 £175 £160
Median daily rate % change year-on-year
-14.28% +9.37%
90% offered a daily rate of more than £103 £115 £95
10% offered a daily rate of more than £338 £310 £277
UK excluding London median daily rate £150 £163 £155
% change year-on-year
-7.69% +4.83%
Number of hourly rates quoted 103 129 151
Median hourly rate £14.00 £13.00 £13.50
Median hourly rate % change year-on-year
+7.69% -3.70%
90% offered a hourly rate of more than £10.00 £9.52 £9.50
10% offered a hourly rate of more than £25.00 £19.55 £22.90
UK excluding London median hourly rate £13.00 £13.00 £13.50
% change year-on-year
- -3.70%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43899 47527 48849
As % of all contract IT jobs located in England 94.60% 94.94% 93.26%
Number of daily rates quoted 28945 30730 31404
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £595 £575
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.31% +2.66%
Number of hourly rates quoted 1518 1872 2042
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.77
% change year-on-year
-2.94% +7.79%

IT Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 5 December 2016.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 5 December 2016.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -36 119 £170 -2.85% 45
South East +8 79 £160 -36.00% 48
South West +23 33 £133 -19.69% 14
Yorkshire +27 27 £150 +20.00% 20
East of England -3 25 £150 -21.05% 15
East Midlands -12 22 £105 -8.69% 9
West Midlands -25 16 £128 -29.16% 18
North West -2 15 £130 +4.00% 23
North East -36 7 £188 +10.29% 2
Midlands +5 1 £160 +6.66% 1
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 5 December 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 391 (59.15%) Windows
2 287 (43.42%) Active Directory
3 266 (40.24%) Microsoft
4 203 (30.71%) MS Office
5 193 (29.20%) Windows 7
6 135 (20.42%) MS Excel
7 117 (17.70%) ITIL
8 96 (14.52%) Windows Server
9 83 (12.56%) MS Exchange
10 74 (11.20%) Office 365
10 74 (11.20%) Windows 10
11 71 (10.74%) Windows Server 2008
12 63 (9.53%) Citrix
13 61 (9.23%) Finance
14 60 (9.08%) Windows 8
15 58 (8.77%) Windows Server 2012
16 56 (8.47%) VMware
17 49 (7.41%) SCCM
18 46 (6.96%) Service Management
19 44 (6.66%) Windows XP
20 42 (6.35%) LAN
20 42 (6.35%) SQL
21 41 (6.20%) Apple
22 40 (6.05%) SharePoint
23 39 (5.90%) SLA
24 38 (5.75%) WAN
24 38 (5.75%) VMware Infrastructure
24 38 (5.75%) Smartphone
25 36 (5.45%) DHCP
25 36 (5.45%) DNS

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (12.56%) MS Exchange
2 40 (6.05%) SharePoint
3 25 (3.78%) Exchange Server 2010
4 23 (3.48%) Skype for Business
5 14 (2.12%) Exchange Server 2013
6 12 (1.82%) Exchange Server 2007
7 11 (1.66%) IIS
8 10 (1.51%) Blackberry Enterprise Server
8 10 (1.51%) IBM Notes
9 7 (1.06%) CMS
10 5 (0.76%) SharePoint 2010
11 4 (0.61%) Exchange Server 2003
11 4 (0.61%) SharePoint 2013
12 3 (0.45%) Moodle
12 3 (0.45%) Umbraco
12 3 (0.45%) WebSphere
12 3 (0.45%) WordPress
13 2 (0.30%) IBM Domino
13 2 (0.30%) SharePoint Server
14 1 (0.15%) Apache
Applications
1 203 (30.71%) MS Office
2 135 (20.42%) MS Excel
3 23 (3.48%) MS PowerPoint
4 7 (1.06%) MS Visio
4 7 (1.06%) Spreadsheet
5 5 (0.76%) Adobe Illustrator
5 5 (0.76%) InDesign
6 3 (0.45%) MS Project
6 3 (0.45%) Photoshop
7 2 (0.30%) Adobe Creative Suite
7 2 (0.30%) SOLIDWORKS
Business Applications
1 4 (0.61%) Sage X3
2 3 (0.45%) Dynamics CRM
3 2 (0.30%) Dynamics AX
3 2 (0.30%) Remedy ITSM
3 2 (0.30%) SAP Oil and Gas
4 1 (0.15%) Bankmaster
4 1 (0.15%) Dynamics NAV
4 1 (0.15%) Eikon
4 1 (0.15%) Global One
4 1 (0.15%) Minerva
4 1 (0.15%) Sentinel
4 1 (0.15%) Summit
4 1 (0.15%) Tesseract
4 1 (0.15%) Unit4 Business World
Cloud Services
1 74 (11.20%) Office 365
2 9 (1.36%) OneDrive
3 8 (1.21%) Microsoft Azure
4 6 (0.91%) Google Drive
5 5 (0.76%) Adobe Creative Cloud
6 3 (0.45%) Azure Active Directory
6 3 (0.45%) G Suite
6 3 (0.45%) SaaS
7 1 (0.15%) Cloud Computing
7 1 (0.15%) Google Play
7 1 (0.15%) IaaS
7 1 (0.15%) PaaS
Communications & Networking
1 42 (6.35%) LAN
2 38 (5.75%) WAN
3 36 (5.45%) DHCP
3 36 (5.45%) DNS
4 31 (4.69%) Firewall
5 30 (4.54%) TCP/IP
6 22 (3.33%) Internet
7 21 (3.18%) VoIP
8 18 (2.72%) Skype
8 18 (2.72%) VPN
9 16 (2.42%) Wi-Fi
10 14 (2.12%) Wireless
11 11 (1.66%) Intranet
11 11 (1.66%) SAN
12 10 (1.51%) VLAN
13 9 (1.36%) Remote Desktop
14 7 (1.06%) IP Telephony
15 6 (0.91%) ADSL
15 6 (0.91%) SSL
15 6 (0.91%) WLAN
Database & Business Intelligence
1 30 (4.54%) SQL Server
2 8 (1.21%) SQL Server 2008
3 4 (0.61%) MS Access
4 3 (0.45%) Oracle Database
4 3 (0.45%) SQL Server 2012
5 2 (0.30%) Crystal Reports
5 2 (0.30%) FileMaker
5 2 (0.30%) Relational Database
5 2 (0.30%) SQL Server 2005
6 1 (0.15%) Essbase
6 1 (0.15%) MySQL
6 1 (0.15%) Oracle Database 11g
6 1 (0.15%) RDBMS
Development Applications
1 9 (1.36%) JIRA
2 1 (0.15%) Atlassian Bamboo
2 1 (0.15%) ClearQuest
2 1 (0.15%) SQL Server Management Studio (SSMS)
2 1 (0.15%) Visual Studio
General
1 61 (9.23%) Finance
2 25 (3.78%) Banking
3 23 (3.48%) Retail
4 19 (2.87%) Telecoms
5 14 (2.12%) Advertising
5 14 (2.12%) Legal
6 10 (1.51%) Back Office
6 10 (1.51%) Marketing
7 9 (1.36%) Law
8 7 (1.06%) Front Office
8 7 (1.06%) Manufacturing
9 6 (0.91%) Investment Banking
10 5 (0.76%) German Language
11 4 (0.61%) Cantonese Language
11 4 (0.61%) French Language
11 4 (0.61%) Italian Language
11 4 (0.61%) Mandarin Language
11 4 (0.61%) Turkish Language
12 3 (0.45%) Military
12 3 (0.45%) Publishing
Libraries, Frameworks & Software Standards
1 4 (0.61%) .NET
1 4 (0.61%) XML
2 3 (0.45%) HTML
2 3 (0.45%) WebSphere MQ
3 2 (0.30%) FIX Protocol
3 2 (0.30%) IBM Integration Bus
3 2 (0.30%) J2EE
3 2 (0.30%) Web Services
4 1 (0.15%) .NET Framework
4 1 (0.15%) Apache Flex
4 1 (0.15%) CSS
4 1 (0.15%) EDI
4 1 (0.15%) jQuery
4 1 (0.15%) JSP
4 1 (0.15%) Oracle Fusion
4 1 (0.15%) Software Packaging
4 1 (0.15%) WAP
Miscellaneous
1 38 (5.75%) Smartphone
2 35 (5.30%) Analytical Skills
3 23 (3.48%) Blackberry
4 20 (3.03%) Video Conferencing
5 16 (2.42%) Driving Licence
6 14 (2.12%) iPad
7 12 (1.82%) iPhone
7 12 (1.82%) NHS
8 9 (1.36%) Data Centre
8 9 (1.36%) EPoS
9 7 (1.06%) Mainframe
10 6 (0.91%) CMDB
10 6 (0.91%) Computer Science
10 6 (0.91%) Management Information System
11 5 (0.76%) Derivative
11 5 (0.76%) Handset
12 4 (0.61%) Equities
12 4 (0.61%) Social Media
13 3 (0.45%) e-Learning
13 3 (0.45%) Fintech
Operating Systems
1 391 (59.15%) Windows
2 193 (29.20%) Windows 7
3 96 (14.52%) Windows Server
4 74 (11.20%) Windows 10
5 71 (10.74%) Windows Server 2008
6 60 (9.08%) Windows 8
7 58 (8.77%) Windows Server 2012
8 44 (6.66%) Windows XP
9 28 (4.24%) Windows Server 2003
10 27 (4.08%) Mac OS X
11 26 (3.93%) Android
12 24 (3.63%) Linux
13 22 (3.33%) Apple iOS
14 13 (1.97%) Unix
15 11 (1.66%) Mac OS
16 7 (1.06%) Windows Mobile
17 5 (0.76%) Windows Vista
18 2 (0.30%) Solaris
19 1 (0.15%) Windows 2000
19 1 (0.15%) Windows 2000 Server
Processes & Methodologies
1 117 (17.70%) ITIL
2 46 (6.96%) Service Management
3 35 (5.30%) Asset Management
4 30 (4.54%) Service Delivery
5 26 (3.93%) Incident Management
6 24 (3.63%) Problem Management
7 21 (3.18%) Project Management
8 19 (2.87%) Change Management
9 16 (2.42%) Migration
10 15 (2.27%) CRM
11 13 (1.97%) Time Management
12 12 (1.82%) ITSM
13 10 (1.51%) Continuous Improvement
13 10 (1.51%) Data Protection
13 10 (1.51%) Stakeholder Management
14 9 (1.36%) Configuration Management
14 9 (1.36%) ERP
14 9 (1.36%) Mobile Device Management
14 9 (1.36%) Root Cause Analysis
15 8 (1.21%) PRINCE2
Programming Languages
1 42 (6.35%) SQL
2 12 (1.82%) PowerShell
3 8 (1.21%) VBA
4 6 (0.91%) C
5 4 (0.61%) Perl
5 4 (0.61%) PL/SQL
5 4 (0.61%) Shell Script
6 3 (0.45%) C#
6 3 (0.45%) Java
6 3 (0.45%) T-SQL
6 3 (0.45%) VB
7 2 (0.30%) C++
7 2 (0.30%) JavaScript
7 2 (0.30%) PHP
7 2 (0.30%) VBScript
8 1 (0.15%) Bash Shell
8 1 (0.15%) COBOL
8 1 (0.15%) Delphi
8 1 (0.15%) VB6
Qualifications
1 31 (4.69%) Security Cleared
2 28 (4.24%) Degree
3 26 (3.93%) Microsoft Certification
4 24 (3.63%) ITIL Certification
5 23 (3.48%) DBS Check
6 16 (2.42%) SC Cleared
7 15 (2.27%) MCSE
8 13 (1.97%) Cisco Certification
9 12 (1.82%) CCNA
10 11 (1.66%) MCP
11 7 (1.06%) DV Cleared
12 4 (0.61%) BPSS Clearance
12 4 (0.61%) CTC Cleared
12 4 (0.61%) ITIL Foundation Certificate
13 3 (0.45%) A+ Certification
13 3 (0.45%) MCSA
13 3 (0.45%) MCTS
14 2 (0.30%) ECDL
14 2 (0.30%) PMI Certification
14 2 (0.30%) PMP
Quality Assurance & Compliance
1 39 (5.90%) SLA
2 3 (0.45%) Disclosure Scotland
3 2 (0.30%) ISO 9000
4 1 (0.15%) Data Quality
System Software
1 287 (43.42%) Active Directory
2 38 (5.75%) VMware Infrastructure
3 26 (3.93%) Hyper-V
4 12 (1.82%) XenApp
5 9 (1.36%) vSphere
6 6 (0.91%) BitLocker
6 6 (0.91%) Virtual Machines
7 5 (0.76%) Virtual Servers
8 3 (0.45%) Microsoft App-V
8 3 (0.45%) Samba
8 3 (0.45%) Terminal Server
8 3 (0.45%) Terminal Services
8 3 (0.45%) VMware ESX
8 3 (0.45%) VMware ESXi
8 3 (0.45%) XenDesktop
9 2 (0.30%) Dovecot
9 2 (0.30%) Firmware
9 2 (0.30%) Postfix
9 2 (0.30%) Virtual Desktop
10 1 (0.15%) XenServer
Systems Management
1 49 (7.41%) SCCM
2 7 (1.06%) AirWatch
3 6 (0.91%) Backup Exec
3 6 (0.91%) Microsoft Intune
4 5 (0.76%) WSUS
5 3 (0.45%) McAfee ePO
6 2 (0.30%) SCSM
7 1 (0.15%) Control-M
7 1 (0.15%) DameWare
7 1 (0.15%) Forefront Identity Manager
7 1 (0.15%) Nagios
7 1 (0.15%) NetBackup
7 1 (0.15%) Norton AntiVirus
7 1 (0.15%) Puppet
7 1 (0.15%) SAP Afaria
7 1 (0.15%) SCOM
7 1 (0.15%) Sysprep
7 1 (0.15%) ThinApp
7 1 (0.15%) XenMobile
Vendors
1 266 (40.24%) Microsoft
2 63 (9.53%) Citrix
3 56 (8.47%) VMware
4 41 (6.20%) Apple
5 31 (4.69%) Cisco
6 17 (2.57%) HP
7 13 (1.97%) Adobe
7 13 (1.97%) Oracle
8 12 (1.82%) Google
8 12 (1.82%) Lotus
8 12 (1.82%) ServiceNow
9 11 (1.66%) Bloomberg
9 11 (1.66%) Dell
10 9 (1.36%) Avaya
10 9 (1.36%) Intel Security
10 9 (1.36%) Remedy
10 9 (1.36%) SAP
11 8 (1.21%) IBM
11 8 (1.21%) Reuters
12 7 (1.06%) Mitel
Basingstoke, Hampshire
Chassam Contract
Rate: Unspecified Rate Negotiable
Posted: 5 hours ago
Liverpool, Merseyside
Premier IT
Posted: 3 days ago
City, London
I3
Rate: £200 - £210 per day
Posted: 3 days ago
Oxfordshire
Austin Fraser
Rate: £150 per day
Posted: 5 days ago
Exeter, Devon
Spring Technology
Posted: 2 days ago
Leeds
Nigel Frank International
Rate: £100 - £150 per annum
Posted: 3 days ago
Reading, Berkshire
83Zero
Rate: From £25,000 to £35,000 per annum + Company Benefits on top
Posted: 3 days ago
Stockport
Real Staffing
Rate: £12.00 - £15.00 per hour + competitive
Posted: 4 days ago
Reading, Berkshire
Davanti Solutions
Rate: £100 per day
Posted: 6 days ago
Chertsey, Surrey
Synergize Consulting
Rate: Up to £26,000 per annum
Posted: 4 days ago
South East London
Linkpoint Resources
Rate: From £35,000 to £40,000 per annum 4 Months +
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.75 per hour
Posted: 4 days ago
City, London
Explore Recruitment Solutions
Posted: 6 days ago
Leeds, West Yorkshire
Austin Fraser
Rate: £12 - £15 per hour
Posted: Yesterday
Halifax, West Yorkshire
Calderdale College
Rate: £36,046 per annum
Posted: 11 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 12 days ago
London
Gorkana
Rate: £33,000 - £38,000 per year
Posted: 17 days ago