The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Support
Rank 388 348 344
Rank change year-on-year
-40 -4
Contract jobs requiring an IT Support 213 247 229
As % of all contract IT jobs located in England 0.40% 0.49% 0.48%
As % of the Job Titles category 0.43% 0.53% 0.52%
Number of daily rates quoted 92 84 63
Average daily rate
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of your Daily Rate
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£170 £163 £168
Average daily rate % change year-on-year
+4.61% -2.98%
90% offered a daily rate of more than £117 £100 £107
10% offered a daily rate of more than £264 £325 £329
UK excluding London average daily rate £164 £180 £150
% change year-on-year
-9.02% +20.00%
Number of hourly rates quoted 75 84 95
Average hourly rate £13.23 £14.00 £14.50
Average hourly rate % change year-on-year
-5.53% -3.44%
90% offered a hourly rate of more than £9.70 £10.00 £10.13
10% offered a hourly rate of more than £22.30 £19.00 £22.60
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49243 46583 44268
As % of all contract IT jobs located in England 92.84% 92.15% 92.92%
Number of daily rates quoted 32057 28819 26941
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1828 1854 1961
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.92% -2.85%
90% offered a hourly rate of more than £11.00 £10.53 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £41.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 4 September 2015.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 4 September 2015.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 86 £173 +7.81% 57
South East -58 38 £200 -5.88% 45
Yorkshire -20 27 £225 +50.00% 17
East of England -12 17 £145 +5.45% 9
South West +4 15 £120 -42.16% 21
North West -27 14 £135 -34.54% 22
North East -24 7 - - 3
East Midlands -20 6 - - 12
West Midlands +7 3 £150 +7.14% 8
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 294 (70.50%) Windows
2 207 (49.64%) Active Directory
3 179 (42.93%) Microsoft
4 157 (37.65%) Windows 7
5 144 (34.53%) MS Office
6 93 (22.30%) MS Excel
7 88 (21.10%) Windows XP
8 74 (17.75%) MS Exchange
9 68 (16.31%) Citrix
10 67 (16.07%) ITIL
11 62 (14.87%) VMware
12 60 (14.39%) Windows Server 2008
13 49 (11.75%) Finance
14 42 (10.07%) DHCP
14 42 (10.07%) DNS
15 39 (9.35%) Windows Server 2003
16 37 (8.87%) Windows 8
17 35 (8.39%) Blackberry
17 35 (8.39%) TCP/IP
18 33 (7.91%) Microsoft Certification
18 33 (7.91%) Windows Server 2012
18 33 (7.91%) Office 365
19 32 (7.67%) Cisco
19 32 (7.67%) LAN
20 31 (7.43%) SQL
20 31 (7.43%) VMware Infrastructure
21 30 (7.19%) Degree
22 29 (6.95%) WAN
23 28 (6.71%) VPN
23 28 (6.71%) Firewall

IT Support
Top Related IT Skills in England by Category

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 74 (17.75%) MS Exchange
2 25 (6.00%) Exchange Server 2010
3 18 (4.32%) SharePoint
4 13 (3.12%) Exchange Server 2003
5 11 (2.64%) Blackberry Enterprise Server
5 11 (2.64%) IIS
5 11 (2.64%) Lync
6 10 (2.40%) Exchange Server 2007
7 6 (1.44%) IBM Notes
8 5 (1.20%) CMS
8 5 (1.20%) Exchange Server 2013
9 4 (0.96%) Lotus Domino
10 2 (0.48%) SharePoint 2010
10 2 (0.48%) Oracle Coherence
10 2 (0.48%) WorkSite
11 1 (0.24%) SharePoint Server
11 1 (0.24%) Drupal
11 1 (0.24%) Office Communications Server
11 1 (0.24%) Apache
11 1 (0.24%) Tomcat
Applications
1 144 (34.53%) MS Office
2 93 (22.30%) MS Excel
3 9 (2.16%) MS PowerPoint
4 3 (0.72%) Spreadsheet
5 2 (0.48%) Photoshop
5 2 (0.48%) AutoCAD
6 1 (0.24%) Adobe Illustrator
6 1 (0.24%) InDesign
6 1 (0.24%) Adobe Premiere
6 1 (0.24%) Adobe After Effects
6 1 (0.24%) MS Project
6 1 (0.24%) Acrobat
Business Applications
1 2 (0.48%) CODA-Financials
1 2 (0.48%) Oracle EBS
1 2 (0.48%) Oracle Payables
2 1 (0.24%) SAP CRM
2 1 (0.24%) Dynamics CRM
2 1 (0.24%) Dynamics AX
2 1 (0.24%) Retail-J
2 1 (0.24%) Line 500
2 1 (0.24%) Remedy ITSM
Cloud Services
1 33 (7.91%) Office 365
2 6 (1.44%) Microsoft Azure
3 3 (0.72%) Amazon AWS
3 3 (0.72%) Google Apps
4 1 (0.24%) Force.com
4 1 (0.24%) Amazon S3
4 1 (0.24%) Yammer
4 1 (0.24%) Amazon Glacier
4 1 (0.24%) Azure Active Directory
Communications & Networking
1 42 (10.07%) DHCP
1 42 (10.07%) DNS
2 35 (8.39%) TCP/IP
3 32 (7.67%) LAN
4 29 (6.95%) WAN
5 28 (6.71%) VPN
5 28 (6.71%) Firewall
6 23 (5.52%) Wireless
7 21 (5.04%) SAN
8 20 (4.80%) VoIP
9 17 (4.08%) Internet
10 15 (3.60%) Wi-Fi
11 7 (1.68%) Network Security
12 6 (1.44%) iSCSI
12 6 (1.44%) IP Telephony
13 5 (1.20%) VLAN
13 5 (1.20%) Intranet
14 4 (0.96%) SSL
14 4 (0.96%) PBX
14 4 (0.96%) NAS
Database & Business Intelligence
1 9 (2.16%) SQL Server
2 2 (0.48%) SQL Server 2005
2 2 (0.48%) SQL Server 2008
2 2 (0.48%) SQL Server 2012
3 1 (0.24%) Hadoop
3 1 (0.24%) Crystal Reports
3 1 (0.24%) BusinessObjects
Development Applications
1 1 (0.24%) Visual Studio
1 1 (0.24%) Dreamweaver
1 1 (0.24%) Yeoman
General
1 49 (11.75%) Finance
2 24 (5.76%) Legal
3 18 (4.32%) Law
3 18 (4.32%) Telecoms
4 12 (2.88%) Retail
5 7 (1.68%) Banking
5 7 (1.68%) Pharmaceutical
6 4 (0.96%) Manufacturing
6 4 (0.96%) Marketing
6 4 (0.96%) French Language
7 3 (0.72%) Investment Banking
7 3 (0.72%) Advertising
8 2 (0.48%) Back Office
8 2 (0.48%) Dutch Language
8 2 (0.48%) Multimedia
8 2 (0.48%) German Language
8 2 (0.48%) Italian Language
9 1 (0.24%) Japanese Language
9 1 (0.24%) Korean Language
9 1 (0.24%) Portuguese Language
Libraries, Frameworks & Software Standards
1 4 (0.96%) .NET
1 4 (0.96%) CSS
2 3 (0.72%) ODBC
2 3 (0.72%) HTML
3 2 (0.48%) Middleware
3 2 (0.48%) Oracle Fusion
3 2 (0.48%) Web Services
3 2 (0.48%) XML
4 1 (0.24%) JSP
4 1 (0.24%) HTML5
4 1 (0.24%) X-Windows
Miscellaneous
1 35 (8.39%) Blackberry
2 18 (4.32%) iPhone
2 18 (4.32%) Analytical Skills
3 13 (3.12%) Management Information System
4 11 (2.64%) Video Conferencing
5 9 (2.16%) Data Centre
6 8 (1.92%) NHS
7 7 (1.68%) Computer Science
8 6 (1.44%) iPad
8 6 (1.44%) Replication
8 6 (1.44%) Smartphone
9 3 (0.72%) CCTV
9 3 (0.72%) BYOD
9 3 (0.72%) Mathematics
9 3 (0.72%) FMCG
10 2 (0.48%) Kindle
10 2 (0.48%) Wiki
10 2 (0.48%) Social Media
10 2 (0.48%) Foreign Exchange (FX)
10 2 (0.48%) Informatics
Operating Systems
1 294 (70.50%) Windows
2 157 (37.65%) Windows 7
3 88 (21.10%) Windows XP
4 60 (14.39%) Windows Server 2008
5 39 (9.35%) Windows Server 2003
6 37 (8.87%) Windows 8
7 33 (7.91%) Windows Server 2012
8 17 (4.08%) Android
9 14 (3.36%) Linux
10 12 (2.88%) Mac OS X
11 11 (2.64%) Apple iOS
11 11 (2.64%) Windows Vista
12 8 (1.92%) Mac OS
13 7 (1.68%) UNIX
14 6 (1.44%) Ubuntu
15 5 (1.20%) CentOS
16 3 (0.72%) Windows Phone
17 2 (0.48%) Windows Mobile
17 2 (0.48%) Windows CE
17 2 (0.48%) VMS
Processes & Methodologies
1 67 (16.07%) ITIL
2 27 (6.47%) Incident Management
3 20 (4.80%) Service Management
4 16 (3.84%) ITSM
5 15 (3.60%) Change Management
6 14 (3.36%) Project Management
6 14 (3.36%) Time Management
7 13 (3.12%) Disaster Recovery
8 11 (2.64%) Service Delivery
9 10 (2.40%) Document Management
9 10 (2.40%) Migration
10 7 (1.68%) Stakeholder Management
10 7 (1.68%) Information Security
10 7 (1.68%) Problem Management
10 7 (1.68%) Mobile Device Management
11 6 (1.44%) Continuous Improvement
11 6 (1.44%) Systems Analysis
11 6 (1.44%) User Acceptance Testing
11 6 (1.44%) Infrastructure Management
12 5 (1.20%) ISMS
Programming Languages
1 31 (7.43%) SQL
2 10 (2.40%) PowerShell
3 4 (0.96%) C
4 3 (0.72%) JavaScript
4 3 (0.72%) Perl
4 3 (0.72%) Shell Script
5 2 (0.48%) Java
6 1 (0.24%) R
6 1 (0.24%) PHP
6 1 (0.24%) PL/SQL
6 1 (0.24%) C++
6 1 (0.24%) VB.NET
6 1 (0.24%) Python
Qualifications
1 33 (7.91%) Microsoft Certification
2 30 (7.19%) Degree
3 21 (5.04%) MCSE
4 17 (4.08%) Security Cleared
5 11 (2.64%) SC Cleared
6 10 (2.40%) ITIL Certification
7 9 (2.16%) Cisco Certification
7 9 (2.16%) MCP
7 9 (2.16%) CCNA
8 8 (1.92%) MCSA
9 6 (1.44%) MCITP
10 4 (0.96%) PRINCE2 Practitioner
11 3 (0.72%) DV Cleared
12 2 (0.48%) MOS
12 2 (0.48%) VMware Certified Professional (VCP)
12 2 (0.48%) HND
12 2 (0.48%) A+ Certification
13 1 (0.24%) CISSP
13 1 (0.24%) MCTS
13 1 (0.24%) HP ASE
Quality Assurance & Compliance
1 21 (5.04%) SLA
2 7 (1.68%) ISO/IEC 27001
3 4 (0.96%) ISO 9001
4 3 (0.72%) QA
5 1 (0.24%) Data Quality
System Software
1 207 (49.64%) Active Directory
2 31 (7.43%) VMware Infrastructure
3 15 (3.60%) Hyper-V
3 15 (3.60%) vSphere
4 13 (3.12%) XenApp
5 4 (0.96%) XenDesktop
5 4 (0.96%) VMware Server
5 4 (0.96%) VMware ESX
6 3 (0.72%) ISA Server
7 2 (0.48%) Samba
7 2 (0.48%) Terminal Services
7 2 (0.48%) NFS
7 2 (0.48%) Citrix Presentation Server
8 1 (0.24%) VMware Workstation
8 1 (0.24%) Xen
8 1 (0.24%) HDFS
8 1 (0.24%) BitLocker
Systems Management
1 27 (6.47%) SCCM
2 13 (3.12%) AirWatch
3 8 (1.92%) Backup Exec
4 5 (1.20%) SAP Afaria
4 5 (1.20%) SCOM
5 2 (0.48%) NetBackup
5 2 (0.48%) WSUS
5 2 (0.48%) Symantec Endpoint Protection
5 2 (0.48%) ITRS Geneos
6 1 (0.24%) SCSM
6 1 (0.24%) Zenoss
6 1 (0.24%) McAfee ePO
6 1 (0.24%) Windows Intune
6 1 (0.24%) Unicenter
6 1 (0.24%) Nagios
6 1 (0.24%) ARCserve
6 1 (0.24%) MIMEsweeper
Vendors
1 179 (42.93%) Microsoft
2 68 (16.31%) Citrix
3 62 (14.87%) VMware
4 32 (7.67%) Cisco
5 23 (5.52%) Apple
6 19 (4.56%) HP
7 16 (3.84%) Dell
8 14 (3.36%) Oracle
9 13 (3.12%) LANDesk
10 8 (1.92%) Remedy
11 7 (1.68%) Avaya
11 7 (1.68%) Symantec
12 6 (1.44%) McAfee
12 6 (1.44%) Lotus
12 6 (1.44%) Salesforce.com
13 5 (1.20%) Splunk
14 4 (0.96%) Sophos
14 4 (0.96%) EMC
15 3 (0.72%) CommVault
15 3 (0.72%) NetApp
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Rate: Up to £110 per day
Posted: 19 hours ago
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Rate: £27000.00 per annum
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Rate: £100 - £180 per day + competitive
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Rate: £33k - 37k per year + benefits
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Rate: £12.00 - £14.00 per annum
Posted: 10 days ago
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Rate: £170.00 - £180.00 per day
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