The table below looks at the statistics for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 381 348 310
Rank change year-on-year
-33 -38
Contract jobs requiring an IT Support 201 214 226
As % of all contract IT jobs located in England 0.41% 0.45% 0.53%
As % of the Job Titles category 0.44% 0.48% 0.57%
Number of daily rates quoted 85 80 53
Average daily rate
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of your Daily Rate
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£160 £145 £160
Average daily rate % change year-on-year
+10.34% -9.37%
90% offered a daily rate of more than £100 £100 £93
10% offered a daily rate of more than £260 £291 £255
UK excluding London average daily rate £150 £125 £150
% change year-on-year
+20.00% -16.66%
Number of hourly rates quoted 57 74 97
Average hourly rate £14.00 £14.00 £14.50
Average hourly rate % change year-on-year
- -3.44%
90% offered a hourly rate of more than £10.00 £10.00 £11.00
10% offered a hourly rate of more than £20.70 £20.21 £20.00
UK excluding London average hourly rate £14.00 £14.00 £13.75
% change year-on-year
- +1.81%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45428 44376 39335
As % of all contract IT jobs located in England 92.34% 92.50% 92.67%
Number of daily rates quoted 28584 27952 23212
Average daily rate £400 £400 £400
Average daily rate % change year-on-year
+0.12% -0.12%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1800 1857 2029
Average hourly rate £16.54 £17.00 £19.00
Average hourly rate % change year-on-year
-2.70% -10.52%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.00 £40.50 £41.77
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 22 May 2015.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 22 May 2015.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 59 £180 +2.85% 38
South East -5 52 £170 +47.82% 44
East of England +1 21 £160 -1.53% 15
West Midlands -1 16 £125 -50.00% 12
Yorkshire -17 16 £210 +25.37% 14
North West -19 14 £150 +20.00% 16
South West +12 13 £113 -25.00% 18
East Midlands -27 11 £81 -28.00% 6
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 328 (73.54%) Windows
2 216 (48.43%) Active Directory
3 178 (39.91%) MS Office
4 173 (38.79%) Microsoft
5 154 (34.53%) Windows 7
6 97 (21.75%) Windows XP
7 89 (19.96%) MS Exchange
8 86 (19.28%) Windows Server 2008
9 84 (18.83%) ITIL
10 82 (18.39%) MS Excel
11 68 (15.25%) VMware
12 60 (13.45%) Citrix
13 50 (11.21%) Windows Server 2012
14 49 (10.99%) Finance
15 45 (10.09%) DNS
16 44 (9.87%) DHCP
17 42 (9.42%) LAN
18 41 (9.19%) SQL
19 39 (8.74%) Windows Server 2003
20 38 (8.52%) Firewall
21 36 (8.07%) Office 365
21 36 (8.07%) Exchange Server 2010
21 36 (8.07%) Windows 8
22 35 (7.85%) TCP/IP
22 35 (7.85%) HP
23 34 (7.62%) Cisco
23 34 (7.62%) VMware Infrastructure
24 32 (7.17%) Incident Management
24 32 (7.17%) WAN
25 31 (6.95%) SCCM

IT Support
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (19.96%) MS Exchange
2 36 (8.07%) Exchange Server 2010
3 23 (5.16%) SharePoint
4 18 (4.04%) IIS
5 13 (2.91%) Blackberry Enterprise Server
6 12 (2.69%) Lync
6 12 (2.69%) Exchange Server 2003
7 9 (2.02%) Exchange Server 2007
8 8 (1.79%) SharePoint 2010
9 7 (1.57%) IBM Notes
10 6 (1.35%) Lotus Domino
11 5 (1.12%) Exchange Server 2013
12 3 (0.67%) WorkSite
13 2 (0.45%) Oracle Coherence
14 1 (0.22%) Apache
14 1 (0.22%) Tomcat
14 1 (0.22%) BizTalk Server
14 1 (0.22%) Site Server
14 1 (0.22%) CMS
14 1 (0.22%) Drupal
Applications
1 178 (39.91%) MS Office
2 82 (18.39%) MS Excel
3 18 (4.04%) MS PowerPoint
4 4 (0.90%) Spreadsheet
5 3 (0.67%) Adobe Creative Suite
6 2 (0.45%) MS Visio
7 1 (0.22%) Shockwave
7 1 (0.22%) Quicktime
Business Applications
1 4 (0.90%) assyst
2 3 (0.67%) Remedy ITSM
2 3 (0.67%) Oracle Payables
3 2 (0.45%) CODA-Financials
4 1 (0.22%) SAP CRM
4 1 (0.22%) Cognos TM1
4 1 (0.22%) Dynamics NAV
4 1 (0.22%) Dynamics CRM
Cloud Services
1 36 (8.07%) Office 365
2 7 (1.57%) Amazon AWS
3 5 (1.12%) Microsoft Azure
4 3 (0.67%) Google Apps
5 1 (0.22%) Google Analytics
5 1 (0.22%) Symantec.cloud
5 1 (0.22%) Azure Active Directory
5 1 (0.22%) Yammer
Communications & Networking
1 45 (10.09%) DNS
2 44 (9.87%) DHCP
3 42 (9.42%) LAN
4 38 (8.52%) Firewall
5 35 (7.85%) TCP/IP
6 32 (7.17%) WAN
7 28 (6.28%) SAN
8 26 (5.83%) VPN
9 25 (5.61%) Wireless
10 24 (5.38%) VoIP
11 16 (3.59%) VLAN
12 15 (3.36%) Internet
13 8 (1.79%) Network Security
13 8 (1.79%) IP Telephony
13 8 (1.79%) Wi-Fi
14 6 (1.35%) iSCSI
15 5 (1.12%) Intranet
15 5 (1.12%) NAS
16 4 (0.90%) Cisco IOS
16 4 (0.90%) Ethernet
Database & Business Intelligence
1 20 (4.48%) SQL Server
2 3 (0.67%) MySQL
2 3 (0.67%) SQL Server 2012
3 2 (0.45%) SQL Server 2008
4 1 (0.22%) DB2
4 1 (0.22%) Oracle Reports
4 1 (0.22%) FileMaker
4 1 (0.22%) SQL Server Reporting Services
4 1 (0.22%) SQL Server 2005
4 1 (0.22%) Hadoop
Development Applications
1 1 (0.22%) Visual Studio
1 1 (0.22%) Subversion
1 1 (0.22%) JIRA
1 1 (0.22%) Team Foundation Server
1 1 (0.22%) Yeoman
General
1 49 (10.99%) Finance
2 17 (3.81%) Telecoms
3 13 (2.91%) Legal
4 11 (2.47%) Retail
5 10 (2.24%) Law
6 9 (2.02%) Manufacturing
7 7 (1.57%) Banking
8 4 (0.90%) Spanish Language
8 4 (0.90%) Pharmaceutical
9 3 (0.67%) Automotive
9 3 (0.67%) Investment Banking
9 3 (0.67%) French Language
9 3 (0.67%) Marketing
10 2 (0.45%) Multimedia
10 2 (0.45%) Advertising
10 2 (0.45%) Publishing
10 2 (0.45%) Back Office
11 1 (0.22%) Financial Institution
11 1 (0.22%) German Language
11 1 (0.22%) Korean Language
Libraries, Frameworks & Software Standards
1 7 (1.57%) Web Services
2 4 (0.90%) HTML
2 4 (0.90%) CSS
3 3 (0.67%) .NET
4 2 (0.45%) jQuery
4 2 (0.45%) XHTML
4 2 (0.45%) XML
4 2 (0.45%) ODBC
5 1 (0.22%) JSP
5 1 (0.22%) Flash
5 1 (0.22%) Software Packaging
5 1 (0.22%) Application Packaging
Miscellaneous
1 30 (6.73%) Blackberry
2 18 (4.04%) Analytical Skills
3 15 (3.36%) iPhone
4 12 (2.69%) Video Conferencing
4 12 (2.69%) Management Information System
5 9 (2.02%) iPad
6 8 (1.79%) NHS
7 7 (1.57%) Replication
7 7 (1.57%) Hedge funds
8 6 (1.35%) Clustering
9 5 (1.12%) FMCG
10 4 (0.90%) Smartphone
10 4 (0.90%) Wiki
11 3 (0.67%) Computer Science
11 3 (0.67%) BYOD
12 2 (0.45%) Kindle
12 2 (0.45%) PDA
12 2 (0.45%) SecurID
12 2 (0.45%) Contract for Difference
12 2 (0.45%) Spread Betting
Operating Systems
1 328 (73.54%) Windows
2 154 (34.53%) Windows 7
3 97 (21.75%) Windows XP
4 86 (19.28%) Windows Server 2008
5 50 (11.21%) Windows Server 2012
6 39 (8.74%) Windows Server 2003
7 36 (8.07%) Windows 8
8 18 (4.04%) Mac OS X
9 16 (3.59%) Android
10 15 (3.36%) Linux
10 15 (3.36%) Windows Vista
11 13 (2.91%) Apple iOS
12 6 (1.35%) VMS
13 5 (1.12%) UNIX
13 5 (1.12%) Ubuntu
13 5 (1.12%) CentOS
14 4 (0.90%) OpenVMS
15 3 (0.67%) Windows Mobile
15 3 (0.67%) Mac OS
16 2 (0.45%) Windows Phone
Processes & Methodologies
1 84 (18.83%) ITIL
2 32 (7.17%) Incident Management
3 22 (4.93%) Service Management
4 18 (4.04%) Change Management
5 16 (3.59%) Service Delivery
6 12 (2.69%) Migration
7 11 (2.47%) Time Management
8 10 (2.24%) ITSM
9 9 (2.02%) Project Management
9 9 (2.02%) Stakeholder Management
9 9 (2.02%) Asset Management
10 8 (1.79%) Mobile Device Management
10 8 (1.79%) Disaster Recovery
11 7 (1.57%) Configuration Management
12 6 (1.35%) Infrastructure Management
12 6 (1.35%) Capacity Planning
12 6 (1.35%) Systems Analysis
12 6 (1.35%) Information Security
13 5 (1.12%) Information Security Management
13 5 (1.12%) Security Management
Programming Languages
1 41 (9.19%) SQL
2 12 (2.69%) PowerShell
3 6 (1.35%) VBScript
4 4 (0.90%) VB
5 3 (0.67%) JavaScript
5 3 (0.67%) Perl
5 3 (0.67%) PHP
6 2 (0.45%) VBA
6 2 (0.45%) C
7 1 (0.22%) C++
7 1 (0.22%) Java
7 1 (0.22%) PL/SQL
7 1 (0.22%) VB.NET
7 1 (0.22%) Python
7 1 (0.22%) Shell Script
Qualifications
1 29 (6.50%) Microsoft Certification
1 29 (6.50%) Security Cleared
2 26 (5.83%) MCSE
3 24 (5.38%) SC Cleared
4 21 (4.71%) Degree
5 14 (3.14%) MCP
6 12 (2.69%) ITIL Certification
7 9 (2.02%) MCITP
8 8 (1.79%) DV Cleared
9 7 (1.57%) A+ Certification
10 4 (0.90%) MCSA
11 3 (0.67%) CCNP
11 3 (0.67%) CCNA
11 3 (0.67%) CCA
11 3 (0.67%) Citrix Certification
11 3 (0.67%) CCEA
11 3 (0.67%) Cisco Certification
11 3 (0.67%) VMware Certified Professional (VCP)
12 2 (0.45%) ITIL Foundation Certificate
12 2 (0.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 24 (5.38%) SLA
2 5 (1.12%) ISO/IEC 27001
3 4 (0.90%) ISO 9001
4 1 (0.22%) Sarbanes-Oxley
4 1 (0.22%) QA
System Software
1 216 (48.43%) Active Directory
2 34 (7.62%) VMware Infrastructure
3 19 (4.26%) Hyper-V
4 11 (2.47%) vSphere
5 10 (2.24%) XenApp
6 7 (1.57%) XenDesktop
7 6 (1.35%) VMware ESX
8 5 (1.12%) Terminal Services
9 4 (0.90%) VMware Server
9 4 (0.90%) VMware Workstation
10 3 (0.67%) Citrix Presentation Server
11 2 (0.45%) VMware ESXi
11 2 (0.45%) ISA Server
12 1 (0.22%) Xen
12 1 (0.22%) HDFS
Systems Management
1 31 (6.95%) SCCM
2 7 (1.57%) AirWatch
3 6 (1.35%) WSUS
4 5 (1.12%) Backup Exec
4 5 (1.12%) SCOM
5 3 (0.67%) Norton AntiVirus
6 2 (0.45%) ITRS Geneos
6 2 (0.45%) SAP Afaria
7 1 (0.22%) OpenView
7 1 (0.22%) Control-M
7 1 (0.22%) Nagios
7 1 (0.22%) Tivoli Storage Manager
7 1 (0.22%) Zenoss
7 1 (0.22%) Windows Intune
7 1 (0.22%) Puppet
7 1 (0.22%) Symantec Endpoint Protection
Vendors
1 173 (38.79%) Microsoft
2 68 (15.25%) VMware
3 60 (13.45%) Citrix
4 35 (7.85%) HP
5 34 (7.62%) Cisco
6 22 (4.93%) Dell
6 22 (4.93%) Apple
7 19 (4.26%) Remedy
8 15 (3.36%) Oracle
9 12 (2.69%) McAfee
10 11 (2.47%) LANDesk
11 10 (2.24%) Mitel
11 10 (2.24%) Symantec
12 7 (1.57%) Lotus
12 7 (1.57%) Adobe
13 6 (1.35%) Google
14 5 (1.12%) NetApp
14 5 (1.12%) Splunk
15 4 (0.90%) Wyse
16 3 (0.67%) SAP
London
Interquest - IQ Public Sector
Rate: £175 - £200 per day
Posted: 8 hours ago
Bedford, Bedfordshire
Ashdown IT
Rate: £150 - £170 per day
Posted: 2 days ago
Warwick, West Midlands
University of Warwick
Rate: £24,775 - £27,864 per annum
Posted: 3 days ago
London
Marcus Donald People
Rate: £80 - £100 per day
Posted: 4 days ago
City, London
TEKsystems
Rate: Market Rate
Posted: 4 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £9.63 - £11.25 per hour
Posted: 4 days ago
Weston-Super-Mare, Avon
Randstad Technologies
Posted: 4 days ago
South West London
Premier IT
Rate: £24000 - £28000 per annum
Posted: 4 days ago
Leeds
Computer Futures
Rate: £11 - £12 per hour + competitive
Posted: 8 days ago
Uxbridge
Hays IT - Uk Posting account
Rate: £120.00 - £135.00 per day
Posted: 9 days ago
Chester
Applause IT Innovation
Rate: £140 - £190 per day + Neg. Good chance of Extension
Posted: 11 days ago
Royston
Deerfoot IT
Rate: £35 - £40 per hour
Posted: 15 days ago
Upminster
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 24 days ago