IT Support Contracts in England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
IT Support
Rank 307 347 376
Rank change year-on-year
+40 +29
Contract jobs requiring an IT Support 219 216 204
As % of all contract IT jobs located in England 0.527% 0.405% 0.362%
As % of the Job Titles category 0.569% 0.437% 0.390%
Number of daily rates quoted 50 64 65
Average daily rate £151 £173 £440
Average daily rate % change year-on-year
-12.31% -60.79%
90% offered a daily rate of more than £93 £110 £111
10% offered a daily rate of more than £271 £300 £500
UK excluding London average daily rate £150 £153 £123
% change year-on-year
-1.63% +24.48%
Number of hourly rates quoted 97 78 69
Average hourly rate £14.00 £15.00 £13.00
Average hourly rate % change year-on-year
-6.66% +15.38%
90% offered a hourly rate of more than £11.00 £10.35 £9.95
10% offered a hourly rate of more than £19.55 £22.50 £20.78
UK excluding London average hourly rate £13.75 £14.50 £12.50
% change year-on-year
-5.17% +16.00%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category		 38474 49443 52336
As % of all contract IT jobs located in England 92.56% 92.67% 92.75%
Number of daily rates quoted 22637 27972 29016
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £245 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2002 2393 2764
Average hourly rate £19.00 £19.00 £20.00
Average hourly rate % change year-on-year
- -5.00%
90% offered a hourly rate of more than £11.15 £11.00 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
IT Support
UK

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing IT Support across the England region as a proportion of the total demand within the Job Titles category.

England IT Support Jobs Demand Trend

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

England IT Support Daily Rate Trend

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 17 May 2013.

England IT Support Daily Rate Histogram

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

England IT Support Hourly Rate Trend

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 17 May 2013.

England IT Support Hourly Rate Histogram

IT Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
London +2 65 £151 -24.37%
South East +28 61 £175 +16.66%
East of England +17 25 £131 -17.96%
South West +30 17 £250 +25.00%
East Midlands +13 14 - -
Yorkshire -11 12 £140 +40.00%
West Midlands +13 10 £93 -
North West +12 9 - -
North East +14 1 - -
IT Support
UK

IT Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 320 (68.97%) Windows
2 213 (45.91%) Active Directory
3 177 (38.15%) Microsoft
4 157 (33.84%) Windows XP
5 150 (32.33%) MS Office
6 122 (26.29%) Windows 7
7 102 (21.98%) MS Exchange
8 80 (17.24%) MS Excel
9 73 (15.73%) Citrix
10 72 (15.52%) TCP/IP
11 57 (12.28%) Windows Server 2003
12 56 (12.07%) Windows Server 2008
13 55 (11.85%) ITIL
14 54 (11.64%) DNS
15 52 (11.21%) Blackberry
16 51 (10.99%) DHCP
17 48 (10.34%) Finance
18 45 (9.698%) LAN
18 45 (9.698%) Microsoft Certification
19 44 (9.483%) VMware
20 42 (9.052%) SQL
21 41 (8.836%) Windows Vista
22 40 (8.621%) HP
23 39 (8.405%) Exchange Server 2007
24 36 (7.759%) Cisco
25 34 (7.328%) VPN
26 33 (7.112%) WAN
27 32 (6.897%) Exchange Server 2010
28 31 (6.681%) Internet
29 29 (6.250%) Security Cleared

IT Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (1.940%) .NET
2 4 (0.862%) COM
3 2 (0.431%) ASP
4 1 (0.216%) HTML
4 1 (0.216%) J2EE
4 1 (0.216%) Web Services
4 1 (0.216%) Middleware
Application Platforms
1 102 (21.98%) MS Exchange
2 39 (8.405%) Exchange Server 2007
3 32 (6.897%) Exchange Server 2010
4 26 (5.603%) Exchange Server 2003
5 22 (4.741%) SharePoint
6 19 (4.095%) Blackberry Enterprise Server
7 15 (3.233%) Lotus Notes
8 6 (1.293%) IIS
9 5 (1.078%) Lync
10 4 (0.862%) WorkSite
11 2 (0.431%) SharePoint 2010
11 2 (0.431%) WebLogic
12 1 (0.216%) Apache
12 1 (0.216%) Oracle Workflow
12 1 (0.216%) Exchange Server 2000
12 1 (0.216%) Site Server
12 1 (0.216%) WebLogic Portal
12 1 (0.216%) Office Communications Server
12 1 (0.216%) Zimbra
Applications
1 150 (32.33%) MS Office
2 80 (17.24%) MS Excel
3 10 (2.155%) Office 365
4 7 (1.509%) MS PowerPoint
5 3 (0.647%) Spreadsheet
5 3 (0.647%) Google Apps
5 3 (0.647%) Photoshop
6 1 (0.216%) MS Visio
Business Applications
1 2 (0.431%) FRx
1 2 (0.431%) Remedy ITSM
2 1 (0.216%) Oracle EBS R12
2 1 (0.216%) Oracle EBS
2 1 (0.216%) Oracle HRMS
2 1 (0.216%) Oracle Payroll
2 1 (0.216%) Dynamics CRM
Communications & Networking
1 72 (15.52%) TCP/IP
2 54 (11.64%) DNS
3 51 (10.99%) DHCP
4 45 (9.698%) LAN
5 34 (7.328%) VPN
6 33 (7.112%) WAN
7 31 (6.681%) Internet
8 28 (6.034%) SAN
9 26 (5.603%) Firewall
10 13 (2.802%) Wireless
11 11 (2.371%) Cisco IOS
12 9 (1.940%) Cisco PIX
12 9 (1.940%) Cisco ASA
12 9 (1.940%) VoIP
12 9 (1.940%) ADSL
13 7 (1.509%) DSL
14 6 (1.293%) WLAN
15 5 (1.078%) Broadband
15 5 (1.078%) HTTP
15 5 (1.078%) IP Telephony
Database & Business Intelligence
1 14 (3.017%) SQL Server
2 9 (1.940%) MySQL
3 7 (1.509%) Oracle Reports
4 5 (1.078%) SQL Server 2008
5 4 (0.862%) Crystal Reports
6 3 (0.647%) SQL Server 2005
7 2 (0.431%) SQL Server 2000
8 1 (0.216%) SQL Server Reporting Services
8 1 (0.216%) Oracle 8/8i
8 1 (0.216%) Oracle Discoverer
8 1 (0.216%) RDBMS
Development Applications
1 2 (0.431%) Visual Studio
General
1 48 (10.34%) Finance
2 15 (3.233%) Telecoms
3 14 (3.017%) Legal
4 9 (1.940%) Retail
4 9 (1.940%) Law
5 8 (1.724%) Banking
6 5 (1.078%) Marketing
6 5 (1.078%) Manufacturing
7 4 (0.862%) Advertising
7 4 (0.862%) Back Office
8 3 (0.647%) Czech Language
8 3 (0.647%) French Language
8 3 (0.647%) Investment Banking
8 3 (0.647%) General Ledger
9 2 (0.431%) Local Government
9 2 (0.431%) Music
9 2 (0.431%) German Language
9 2 (0.431%) Publishing
9 2 (0.431%) Polish Language
10 1 (0.216%) Games
Miscellaneous
1 52 (11.21%) Blackberry
2 20 (4.310%) NHS
3 13 (2.802%) Statistics
3 13 (2.802%) Video Conferencing
4 11 (2.371%) iPhone
5 9 (1.940%) iPad
5 9 (1.940%) Thin Client
5 9 (1.940%) Fat Client
6 6 (1.293%) Computer Science
7 5 (1.078%) Mathematics
8 4 (0.862%) Management Information System
8 4 (0.862%) PDA
9 3 (0.647%) Mobile App
9 3 (0.647%) Client/Server
9 3 (0.647%) EPoS
10 2 (0.431%) AS400
10 2 (0.431%) Speech Recognition
10 2 (0.431%) Smartphone
10 2 (0.431%) SWIFT
11 1 (0.216%) Hedge funds
Operating Systems
1 320 (68.97%) Windows
2 157 (33.84%) Windows XP
3 122 (26.29%) Windows 7
4 57 (12.28%) Windows Server 2003
5 56 (12.07%) Windows Server 2008
6 41 (8.836%) Windows Vista
7 24 (5.172%) Mac OS X
8 23 (4.957%) Windows 2000
9 17 (3.664%) Linux
10 10 (2.155%) Windows NT
11 7 (1.509%) UNIX
12 6 (1.293%) Windows 2000 Server
13 5 (1.078%) Android
14 4 (0.862%) Windows 8
14 4 (0.862%) Windows Server 2012
15 2 (0.431%) Windows Mobile
15 2 (0.431%) Windows CE
16 1 (0.216%) AIX
16 1 (0.216%) Solaris
16 1 (0.216%) Mac OS
Processes & Methodologies
1 55 (11.85%) ITIL
2 20 (4.310%) Incident Management
2 20 (4.310%) Migration
3 12 (2.586%) Project Management
4 11 (2.371%) Asset Management
5 9 (1.940%) Service Management
6 7 (1.509%) Disaster Recovery
6 7 (1.509%) CRM
6 7 (1.509%) ERP
7 6 (1.293%) Service Delivery
7 6 (1.293%) Change Management
8 5 (1.078%) Business Intelligence
8 5 (1.078%) PRINCE2
9 4 (0.862%) ITSM
9 4 (0.862%) Workflow
9 4 (0.862%) Problem Management
9 4 (0.862%) Time Management
10 3 (0.647%) Data Migration
10 3 (0.647%) Mobile Marketing
10 3 (0.647%) Investment Management
Programming Languages
1 42 (9.052%) SQL
2 20 (4.310%) C
3 8 (1.724%) C++
3 8 (1.724%) Java
3 8 (1.724%) PHP
4 5 (1.078%) VBA
5 3 (0.647%) PL/SQL
6 2 (0.431%) T-SQL
6 2 (0.431%) C#
6 2 (0.431%) VB
7 1 (0.216%) Shell Script
7 1 (0.216%) LINC
7 1 (0.216%) PowerShell
7 1 (0.216%) COBOL
7 1 (0.216%) VBScript
Qualifications
1 45 (9.698%) Microsoft Certification
2 29 (6.250%) Security Cleared
3 26 (5.603%) MCSE
4 24 (5.172%) SC Cleared
5 17 (3.664%) MCITP
5 17 (3.664%) Degree
6 12 (2.586%) DV Cleared
6 12 (2.586%) CCNA
6 12 (2.586%) Cisco Certification
7 9 (1.940%) CCNP
7 9 (1.940%) CCA
7 9 (1.940%) Citrix Certification
7 9 (1.940%) CCEA
7 9 (1.940%) MCP
8 8 (1.724%) ITIL Certification
8 8 (1.724%) MCDST
9 6 (1.293%) MCSA
10 5 (1.078%) A+ Certification
11 3 (0.647%) MCT
12 2 (0.431%) MCTS
Quality Assurance & Compliance
1 22 (4.741%) SLA
2 10 (2.155%) ISO/IEC 27001
2 10 (2.155%) ISO 9000
3 4 (0.862%) ISO 9001
System Software
1 213 (45.91%) Active Directory
2 28 (6.034%) VMware Infrastructure
3 20 (4.310%) XenApp
4 14 (3.017%) XenDesktop
4 14 (3.017%) Hyper-V
5 5 (1.078%) Terminal Services
6 4 (0.862%) vSphere
6 4 (0.862%) Forefront TMG
7 2 (0.431%) Citrix Presentation Server
7 2 (0.431%) ISA Server
7 2 (0.431%) VMware ESX
8 1 (0.216%) Microsoft Virtual Server
8 1 (0.216%) Postfix
8 1 (0.216%) MetaFrame
8 1 (0.216%) UAG
8 1 (0.216%) VMware ESXi
Systems Management
1 18 (3.879%) SCCM
2 8 (1.724%) ZENworks
3 5 (1.078%) Norton AntiVirus
3 5 (1.078%) Systems Management Server (SMS)
4 3 (0.647%) Backup Exec
5 1 (0.216%) WSUS
5 1 (0.216%) SCOM
5 1 (0.216%) FortiGate
5 1 (0.216%) Netcool
5 1 (0.216%) DameWare
5 1 (0.216%) Tivoli
Vendors
1 177 (38.15%) Microsoft
2 73 (15.73%) Citrix
3 44 (9.483%) VMware
4 40 (8.621%) HP
5 36 (7.759%) Cisco
6 25 (5.388%) Dell
7 15 (3.233%) Lotus
8 11 (2.371%) Oracle
9 9 (1.940%) Novell
9 9 (1.940%) Apple
10 8 (1.724%) Symantec
11 7 (1.509%) CommVault
12 5 (1.078%) Remedy
13 4 (0.862%) McAfee
13 4 (0.862%) iSOFT
13 4 (0.862%) Intel
14 3 (0.647%) Sophos
14 3 (0.647%) Epicor
14 3 (0.647%) Avaya
14 3 (0.647%) Business Objects
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3rd Line IT Support Engineer - Urgent - Norfolk, Windows 2008
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Rate: £225 - £300 per day
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Rate: £195 per day
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IT Support Analyst
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IT Support Engineer - Berkshire - 3 months
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