The statistics below represent IT contracts advertised across the England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
IT Support
UK / England
Rank 318 306 281
Rank change year-on-year
-12 -25
Contract jobs requiring an IT Support 271 332 338
As % of all contract IT jobs located in England 0.65% 0.73% 0.73%
As % of the Job Titles category 0.69% 0.76% 0.77%
Number of daily rates quoted 134 132 124
Median daily rate £160 £175 £164
Median daily rate % change year-on-year
-8.57% +6.87%
90% offered a daily rate of more than £103 £114 £100
10% offered a daily rate of more than £330 £333 £334
UK excluding London median daily rate £148 £141 £164
% change year-on-year
+4.42% -14.03%
Number of hourly rates quoted 67 119 119
Median hourly rate £13.00 £13.00 £13.87
Median hourly rate % change year-on-year
- -6.27%
90% offered a hourly rate of more than £10.31 £9.70 £10.00
10% offered a hourly rate of more than £18.85 £18.70 £23.00
UK excluding London median hourly rate £12.50 £13.50 £13.87
% change year-on-year
-7.40% -2.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39357 43443 43764
As % of all contract IT jobs located in England 94.72% 94.89% 94.71%
Number of daily rates quoted 25811 28092 27916
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £255 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1340 1597 1753
Median hourly rate £19.00 £17.50 £16.50
Median hourly rate % change year-on-year
+8.57% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £39.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

IT Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 23 January 2017.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 23 January 2017.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -43 82 £175 -12.50% 43
South East +6 61 £180 +20.00% 49
South West +13 29 £135 -18.18% 12
East of England -2 24 £190 +1.33% 22
Yorkshire +18 19 £190 +52.00% 11
North West +32 18 £103 -14.58% 30
East Midlands -4 17 £128 +11.84% 6
West Midlands -15 14 £115 -23.33% 13
North East -12 5 £150 - 3
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 January 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 372 (59.24%) Windows
2 292 (46.50%) Active Directory
3 253 (40.29%) Microsoft
4 197 (31.37%) Windows 7
5 187 (29.78%) MS Office
6 137 (21.82%) MS Excel
7 131 (20.86%) ITIL
8 91 (14.49%) Windows Server
9 79 (12.58%) MS Exchange
10 68 (10.83%) Windows Server 2008
10 68 (10.83%) Windows 10
10 68 (10.83%) Office 365
11 65 (10.35%) Finance
12 59 (9.39%) Citrix
13 58 (9.24%) VMware
14 52 (8.28%) Windows Server 2012
15 50 (7.96%) Windows 8
16 46 (7.32%) Service Management
16 46 (7.32%) Apple
17 40 (6.37%) SharePoint
18 39 (6.21%) Windows XP
19 38 (6.05%) Smartphone
20 36 (5.73%) VMware Infrastructure
20 36 (5.73%) SCCM
20 36 (5.73%) WAN
20 36 (5.73%) SLA
21 35 (5.57%) Android
22 33 (5.25%) Incident Management
22 33 (5.25%) Cisco
22 33 (5.25%) Service Delivery

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (12.58%) MS Exchange
2 40 (6.37%) SharePoint
3 28 (4.46%) Exchange Server 2010
4 17 (2.71%) Skype for Business
5 12 (1.91%) Exchange Server 2007
5 12 (1.91%) Exchange Server 2013
6 9 (1.43%) IIS
7 8 (1.27%) Blackberry Enterprise Server
8 7 (1.11%) IBM Notes
9 5 (0.80%) CMS
10 4 (0.64%) SharePoint 2010
10 4 (0.64%) SharePoint 2013
11 3 (0.48%) Exchange Server 2003
11 3 (0.48%) Moodle
12 2 (0.32%) IBM Domino
12 2 (0.32%) SharePoint Server
13 1 (0.16%) Apache
13 1 (0.16%) Oracle SOA Suite
13 1 (0.16%) Umbraco
13 1 (0.16%) WordPress
Applications
1 187 (29.78%) MS Office
2 137 (21.82%) MS Excel
3 29 (4.62%) MS PowerPoint
4 9 (1.43%) MS Visio
5 8 (1.27%) Spreadsheet
6 4 (0.64%) Adobe Creative Suite
7 3 (0.48%) Adobe Illustrator
7 3 (0.48%) InDesign
8 2 (0.32%) MS Project
8 2 (0.32%) SOLIDWORKS
9 1 (0.16%) Photoshop
Business Applications
1 4 (0.64%) Dynamics CRM
2 3 (0.48%) Remedy ITSM
3 2 (0.32%) Dynamics NAV
3 2 (0.32%) Sage X3
3 2 (0.32%) SAP Oil and Gas
4 1 (0.16%) Bankmaster
4 1 (0.16%) Eikon
4 1 (0.16%) Global One
4 1 (0.16%) Minerva
4 1 (0.16%) Pegasus Opera
4 1 (0.16%) SAP Business One
4 1 (0.16%) Sentinel
4 1 (0.16%) Summit
4 1 (0.16%) Tesseract
4 1 (0.16%) Unit4 Business World
Cloud Services
1 68 (10.83%) Office 365
2 9 (1.43%) Microsoft Azure
3 8 (1.27%) OneDrive
4 6 (0.96%) G Suite
4 6 (0.96%) Google Drive
5 4 (0.64%) Adobe Creative Cloud
5 4 (0.64%) Azure Active Directory
6 3 (0.48%) SaaS
7 1 (0.16%) Cloud Computing
7 1 (0.16%) Google Play
7 1 (0.16%) IaaS
7 1 (0.16%) PaaS
Communications & Networking
1 36 (5.73%) WAN
2 32 (5.10%) LAN
3 28 (4.46%) DNS
4 27 (4.30%) TCP/IP
5 26 (4.14%) DHCP
5 26 (4.14%) Firewall
6 24 (3.82%) VPN
7 22 (3.50%) Internet
8 16 (2.55%) Wi-Fi
9 14 (2.23%) VoIP
9 14 (2.23%) Wireless
10 10 (1.59%) SAN
10 10 (1.59%) Skype
11 9 (1.43%) Remote Desktop
12 8 (1.27%) IP Telephony
12 8 (1.27%) VLAN
13 6 (0.96%) ADSL
13 6 (0.96%) SNMP
13 6 (0.96%) SSL
13 6 (0.96%) WLAN
Database & Business Intelligence
1 28 (4.46%) SQL Server
2 5 (0.80%) SQL Server 2008
3 4 (0.64%) SQL Server 2012
4 3 (0.48%) Crystal Reports
4 3 (0.48%) MS Access
5 2 (0.32%) FileMaker
5 2 (0.32%) Oracle Database
5 2 (0.32%) Oracle Reports
5 2 (0.32%) Relational Database
6 1 (0.16%) Essbase
6 1 (0.16%) MySQL
6 1 (0.16%) Oracle Database 11g
6 1 (0.16%) RDBMS
6 1 (0.16%) SQL Server 2005
Development Applications
1 7 (1.11%) JIRA
2 2 (0.32%) SQL Server Management Studio (SSMS)
3 1 (0.16%) Atlassian Bamboo
3 1 (0.16%) Oracle Forms
3 1 (0.16%) Visual Studio
General
1 65 (10.35%) Finance
2 20 (3.18%) Banking
3 18 (2.87%) Retail
4 17 (2.71%) Telecoms
5 15 (2.39%) Legal
6 12 (1.91%) Advertising
7 10 (1.59%) Marketing
8 9 (1.43%) Law
9 6 (0.96%) Front Office
9 6 (0.96%) Manufacturing
10 5 (0.80%) Back Office
10 5 (0.80%) Electronics
11 4 (0.64%) German Language
11 4 (0.64%) Investment Banking
12 3 (0.48%) Aerospace
12 3 (0.48%) Financial Institution
12 3 (0.48%) Military
12 3 (0.48%) Pharmaceutical
13 2 (0.32%) Cantonese Language
13 2 (0.32%) Mandarin Language
Libraries, Frameworks & Software Standards
1 3 (0.48%) .NET
1 3 (0.48%) XML
2 2 (0.32%) HTML
3 1 (0.16%) .NET Framework
3 1 (0.16%) FIX Protocol
3 1 (0.16%) J2EE
3 1 (0.16%) jQuery
3 1 (0.16%) Software Packaging
3 1 (0.16%) WAP
3 1 (0.16%) Web Services
Miscellaneous
1 38 (6.05%) Smartphone
2 31 (4.94%) Analytical Skills
3 20 (3.18%) Blackberry
4 19 (3.03%) Video Conferencing
5 16 (2.55%) Data Centre
6 13 (2.07%) Driving Licence
6 13 (2.07%) iPad
6 13 (2.07%) NHS
7 12 (1.91%) iPhone
8 11 (1.75%) CMDB
9 7 (1.11%) EPoS
9 7 (1.11%) Mainframe
10 6 (0.96%) Computer Science
10 6 (0.96%) Management Information System
10 6 (0.96%) RSA SecurID
11 4 (0.64%) BYOD
11 4 (0.64%) Derivative
11 4 (0.64%) Equities
11 4 (0.64%) Handset
11 4 (0.64%) Mobile App
Operating Systems
1 372 (59.24%) Windows
2 197 (31.37%) Windows 7
3 91 (14.49%) Windows Server
4 68 (10.83%) Windows 10
4 68 (10.83%) Windows Server 2008
5 52 (8.28%) Windows Server 2012
6 50 (7.96%) Windows 8
7 39 (6.21%) Windows XP
8 35 (5.57%) Android
9 25 (3.98%) Mac OS X
10 24 (3.82%) Apple iOS
11 23 (3.66%) Windows Server 2003
12 22 (3.50%) Linux
13 13 (2.07%) Unix
14 12 (1.91%) Mac OS
15 6 (0.96%) Windows Mobile
16 5 (0.80%) Windows Vista
17 2 (0.32%) SUSE
18 1 (0.16%) Red Hat Enterprise Linux
18 1 (0.16%) Windows 2000
Processes & Methodologies
1 131 (20.86%) ITIL
2 46 (7.32%) Service Management
3 33 (5.25%) Incident Management
3 33 (5.25%) Service Delivery
4 32 (5.10%) Asset Management
5 24 (3.82%) Change Management
6 22 (3.50%) Time Management
7 18 (2.87%) Problem Management
7 18 (2.87%) Project Management
8 16 (2.55%) ITSM
9 14 (2.23%) ITIL V3
10 12 (1.91%) Migration
11 11 (1.75%) CRM
12 10 (1.59%) PRINCE2
12 10 (1.59%) Root Cause Analysis
13 9 (1.43%) Configuration Management
14 8 (1.27%) Continuous Improvement
14 8 (1.27%) Mobile Device Management
14 8 (1.27%) Stakeholder Management
15 7 (1.11%) Disaster Recovery
Programming Languages
1 32 (5.10%) SQL
2 11 (1.75%) PowerShell
3 7 (1.11%) VBA
4 6 (0.96%) C
5 4 (0.64%) C#
6 3 (0.48%) Perl
6 3 (0.48%) VB
6 3 (0.48%) VBScript
7 2 (0.32%) C++
7 2 (0.32%) JavaScript
7 2 (0.32%) PHP
7 2 (0.32%) Shell Script
7 2 (0.32%) T-SQL
8 1 (0.16%) Bash Shell
8 1 (0.16%) COBOL
8 1 (0.16%) Delphi
8 1 (0.16%) Java
8 1 (0.16%) PL/SQL
Qualifications
1 29 (4.62%) Microsoft Certification
1 29 (4.62%) Security Cleared
2 25 (3.98%) ITIL Certification
3 22 (3.50%) DBS Check
4 19 (3.03%) MCSE
5 18 (2.87%) Degree
6 16 (2.55%) SC Cleared
7 12 (1.91%) MCP
8 11 (1.75%) Cisco Certification
9 10 (1.59%) CCNA
10 5 (0.80%) DV Cleared
11 4 (0.64%) CTC Cleared
11 4 (0.64%) ITIL Foundation Certificate
12 3 (0.48%) BPSS Clearance
12 3 (0.48%) MCSA
13 2 (0.32%) ECDL
13 2 (0.32%) PMI Certification
13 2 (0.32%) PMP
14 1 (0.16%) A+ Certification
14 1 (0.16%) CCA
Quality Assurance & Compliance
1 36 (5.73%) SLA
2 3 (0.48%) Disclosure Scotland
3 2 (0.32%) ISO 9000
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO 9001
4 1 (0.16%) Sarbanes-Oxley
System Software
1 292 (46.50%) Active Directory
2 36 (5.73%) VMware Infrastructure
3 21 (3.34%) Hyper-V
4 11 (1.75%) XenApp
5 6 (0.96%) Virtual Machines
5 6 (0.96%) vSphere
6 5 (0.80%) BitLocker
6 5 (0.80%) Terminal Services
6 5 (0.80%) VMware ESXi
7 3 (0.48%) Microsoft App-V
7 3 (0.48%) Terminal Server
7 3 (0.48%) Virtual Desktop
7 3 (0.48%) Virtual Servers
7 3 (0.48%) XenDesktop
8 2 (0.32%) Dovecot
8 2 (0.32%) Postfix
8 2 (0.32%) Samba
8 2 (0.32%) VMware ESX
9 1 (0.16%) ISA Server
9 1 (0.16%) VMware Workstation
Systems Management
1 36 (5.73%) SCCM
2 7 (1.11%) AirWatch
3 5 (0.80%) Backup Exec
4 4 (0.64%) Microsoft Intune
4 4 (0.64%) WSUS
5 3 (0.48%) McAfee ePO
6 2 (0.32%) SCSM
6 2 (0.32%) Symantec Endpoint Protection
7 1 (0.16%) Control-M
7 1 (0.16%) DameWare
7 1 (0.16%) Forefront Identity Manager
7 1 (0.16%) Norton AntiVirus
7 1 (0.16%) Puppet
7 1 (0.16%) SAP Afaria
7 1 (0.16%) SCOM
7 1 (0.16%) ServiceCenter
7 1 (0.16%) Sysprep
7 1 (0.16%) ThinApp
7 1 (0.16%) Unicenter
7 1 (0.16%) XenMobile
Vendors
1 253 (40.29%) Microsoft
2 59 (9.39%) Citrix
3 58 (9.24%) VMware
4 46 (7.32%) Apple
5 33 (5.25%) Cisco
6 25 (3.98%) HP
7 18 (2.87%) Google
8 15 (2.39%) Dell
9 13 (2.07%) Oracle
9 13 (2.07%) ServiceNow
10 11 (1.75%) Adobe
10 11 (1.75%) Bloomberg
10 11 (1.75%) Intel Security
11 9 (1.43%) Lotus
11 9 (1.43%) SAP
12 8 (1.27%) Reuters
13 7 (1.11%) Avaya
13 7 (1.11%) Remedy
13 7 (1.11%) Sophos
14 6 (0.96%) Toshiba
Reading, Berkshire
Coal IT Services
Rate: £200 per day
Posted: 14 hours ago
Manchester, Lancashire
Harvey Nash plc
Posted: 4 days ago
South East
EMBS Ltd
Rate: £350 day
Posted: 4 days ago
Norwich, Norfolk
Blue Octopus Recruitment LLP
Rate: £25,000 - £35,000
Posted: 12 hours ago
Derby, Derbyshire
Lorien Resourcing
Rate: £120.00 - £130.00 per day
Posted: 3 days ago
North West
Venn Group
Rate: £10 - £11 Per Hour
Posted: 6 days ago
Cumbria
Spring Technology
Rate: £120 - £180 per day
Posted: 5 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 14 days ago
Stanley, County Durham
Reed Technology
Rate: £7.99 - £9.99 per hour
Posted: 3 days ago
London
Venn Group
Rate: £130 - £150 Per Day
Posted: 5 days ago
London
FDM Group
Posted: 6 days ago