The first table below looks at the demand for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 357 290 361
Rank change year-on-year
-67 +71
Contract jobs requiring an IT Support 244 223 223
As % of all contract IT jobs located in England 0.48% 0.52% 0.40%
As % of the Job Titles category 0.51% 0.56% 0.43%
Number of daily rates quoted 82 45 66
Average daily rate £158 £135 £170
Average daily rate % change year-on-year
+16.66% -20.58%
90% offered a daily rate of more than £105 £90 £100
10% offered a daily rate of more than £300 £245 £313
UK excluding London average daily rate £140 £129 £158
% change year-on-year
+8.73% -18.25%
Number of hourly rates quoted 88 105 88
Average hourly rate £13.50 £15.00 £15.50
Average hourly rate % change year-on-year
-10.00% -3.22%
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £20.47 £19.70 £33.95
UK excluding London average hourly rate £13.50 £13.75 £14.75
% change year-on-year
-1.81% -6.77%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
IT Support
UK

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 18 April 2014.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 18 April 2014.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -10 75 £175 +16.66% 32
South East -14 56 £115 -11.53% 40
East of England -16 35 £160 +16.36% 14
East Midlands +4 25 £131 +19.31% 9
North West -12 18 £138 - 20
West Midlands -13 12 £215 +132.43% 10
Yorkshire -24 11 £135 +12.50% 6
South West -34 9 £145 -42.00% 10
North East - 1 - - 2
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 336 (68.71%) Windows
2 214 (43.76%) Active Directory
3 198 (40.49%) Microsoft
4 178 (36.40%) Windows 7
5 169 (34.56%) MS Office
6 131 (26.79%) MS Excel
7 113 (23.11%) Windows XP
8 98 (20.04%) Windows Server 2008
9 89 (18.20%) MS Exchange
9 89 (18.20%) ITIL
10 74 (15.13%) Citrix
11 68 (13.91%) Blackberry
12 62 (12.68%) Finance
13 61 (12.47%) Windows Server 2003
14 58 (11.86%) VMware
15 50 (10.22%) TCP/IP
16 47 (9.61%) Cisco
17 44 (9.00%) Microsoft Certification
18 39 (7.98%) SLA
18 39 (7.98%) Incident Management
19 37 (7.57%) Exchange Server 2010
20 30 (6.13%) DHCP
21 29 (5.93%) Service Management
21 29 (5.93%) VMware Infrastructure
22 28 (5.73%) Degree
23 27 (5.52%) VPN
23 27 (5.52%) Linux
23 27 (5.52%) HP
24 26 (5.32%) LAN
24 26 (5.32%) Firewall

IT Support
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (18.20%) MS Exchange
2 37 (7.57%) Exchange Server 2010
3 22 (4.50%) IBM Notes
4 20 (4.09%) Exchange Server 2003
5 15 (3.07%) SharePoint
6 13 (2.66%) Blackberry Enterprise Server
7 12 (2.45%) Exchange Server 2007
8 8 (1.64%) SharePoint 2010
9 5 (1.02%) Lync
10 4 (0.82%) LiveLink
11 2 (0.41%) WorkSite
12 1 (0.20%) Exchange Server 5.5
12 1 (0.20%) Exchange Server 2000
12 1 (0.20%) Office Communications Server
12 1 (0.20%) Exchange Server 2013
12 1 (0.20%) CMS
12 1 (0.20%) IIS
12 1 (0.20%) Lotus Domino
12 1 (0.20%) SAS
12 1 (0.20%) GroupWise
Applications
1 169 (34.56%) MS Office
2 131 (26.79%) MS Excel
3 5 (1.02%) MS PowerPoint
4 4 (0.82%) Spreadsheet
5 3 (0.61%) MS Project
5 3 (0.61%) MS Visio
Business Applications
1 2 (0.41%) Dynamics GP
2 1 (0.20%) Magento
2 1 (0.20%) Infor M3
2 1 (0.20%) Dynamics AX
2 1 (0.20%) Temenos T24
2 1 (0.20%) Eikon
2 1 (0.20%) Movex
2 1 (0.20%) Oracle CRM
2 1 (0.20%) Summit
Cloud Services
1 9 (1.84%) Office 365
2 2 (0.41%) Google Apps
Communications & Networking
1 50 (10.22%) TCP/IP
2 30 (6.13%) DHCP
3 27 (5.52%) VPN
4 26 (5.32%) LAN
4 26 (5.32%) Firewall
5 25 (5.11%) DNS
6 19 (3.89%) WAN
7 14 (2.86%) VoIP
8 13 (2.66%) Wireless
8 13 (2.66%) SAN
9 8 (1.64%) Ethernet
10 6 (1.23%) ADSL
10 6 (1.23%) IP Telephony
10 6 (1.23%) Wi-Fi
11 5 (1.02%) Cisco IOS
11 5 (1.02%) Internet
12 3 (0.61%) Junos
12 3 (0.61%) 4G
12 3 (0.61%) VLAN
12 3 (0.61%) 3G
Database & Business Intelligence
1 21 (4.29%) SQL Server
2 3 (0.61%) EDRMS
3 2 (0.41%) DataStage
3 2 (0.41%) MySQL
4 1 (0.20%) SQL Server 2008
General
1 62 (12.68%) Finance
2 18 (3.68%) Law
3 16 (3.27%) Telecoms
4 14 (2.86%) Legal
5 13 (2.66%) Banking
6 10 (2.04%) Retail
6 10 (2.04%) Financial Institution
7 9 (1.84%) Manufacturing
8 5 (1.02%) Advertising
9 3 (0.61%) Front Office
9 3 (0.61%) Back Office
10 2 (0.41%) Investment Banking
10 2 (0.41%) Pharmaceutical
11 1 (0.20%) Mandarin Language
11 1 (0.20%) French Language
11 1 (0.20%) Italian Language
11 1 (0.20%) Japanese Language
11 1 (0.20%) Marketing
11 1 (0.20%) Automotive
11 1 (0.20%) Local Government
Libraries, Frameworks & Software Standards
1 5 (1.02%) HTML
1 5 (1.02%) XML
1 5 (1.02%) Flash
2 3 (0.61%) .NET
3 2 (0.41%) COM
3 2 (0.41%) CSS
3 2 (0.41%) HTML5
4 1 (0.20%) Software Packaging
4 1 (0.20%) J2EE
4 1 (0.20%) JSP
4 1 (0.20%) CORBA
Miscellaneous
1 68 (13.91%) Blackberry
2 13 (2.66%) Thin Client
2 13 (2.66%) Fat Client
3 9 (1.84%) AS400
3 9 (1.84%) NHS
4 8 (1.64%) Video Conferencing
4 8 (1.64%) iPhone
5 7 (1.43%) Management Information System
6 6 (1.23%) Computer Science
7 4 (0.82%) iPad
7 4 (0.82%) EqualLogic
8 3 (0.61%) Digital Media
8 3 (0.61%) PDA
8 3 (0.61%) Enterprise Software
8 3 (0.61%) Client/Server
9 2 (0.41%) IVR
9 2 (0.41%) CMDB
10 1 (0.20%) Hedge funds
10 1 (0.20%) Kindle
10 1 (0.20%) Mathematics
Operating Systems
1 336 (68.71%) Windows
2 178 (36.40%) Windows 7
3 113 (23.11%) Windows XP
4 98 (20.04%) Windows Server 2008
5 61 (12.47%) Windows Server 2003
6 27 (5.52%) Linux
7 21 (4.29%) Windows 8
8 19 (3.89%) Windows Server 2012
9 15 (3.07%) Windows Vista
10 13 (2.66%) Mac OS X
11 11 (2.25%) UNIX
12 9 (1.84%) Apple iOS
13 7 (1.43%) Windows 2000 Server
14 6 (1.23%) Windows Mobile
14 6 (1.23%) Red Hat Enterprise Linux
15 5 (1.02%) Android
16 4 (0.82%) Oracle Linux
17 3 (0.61%) Windows 2000
18 2 (0.41%) NetWare
18 2 (0.41%) Windows NT
Processes & Methodologies
1 89 (18.20%) ITIL
2 39 (7.98%) Incident Management
3 29 (5.93%) Service Management
4 24 (4.91%) Change Management
5 22 (4.50%) Project Management
6 16 (3.27%) Asset Management
7 15 (3.07%) Configuration Management
8 14 (2.86%) Service Delivery
9 13 (2.66%) Document Management
10 12 (2.45%) Problem Management
11 10 (2.04%) Migration
12 8 (1.64%) Disaster Recovery
13 7 (1.43%) Release Management
13 7 (1.43%) Supplier Management
13 7 (1.43%) ERP
14 6 (1.23%) CRM
14 6 (1.23%) Root Cause Analysis
15 5 (1.02%) Time Management
15 5 (1.02%) Software Deployment
15 5 (1.02%) Business Continuity
Programming Languages
1 23 (4.70%) SQL
2 6 (1.23%) Java
3 5 (1.02%) JavaScript
4 4 (0.82%) VB
4 4 (0.82%) PHP
4 4 (0.82%) PowerShell
5 2 (0.41%) AppleScript
5 2 (0.41%) VB.NET
5 2 (0.41%) VBScript
5 2 (0.41%) C
6 1 (0.20%) C++
6 1 (0.20%) T-SQL
6 1 (0.20%) PL/SQL
6 1 (0.20%) Shell Script
Qualifications
1 44 (9.00%) Microsoft Certification
2 28 (5.73%) Degree
3 26 (5.32%) Security Cleared
4 24 (4.91%) MCSE
5 22 (4.50%) MCSA
6 18 (3.68%) SC Cleared
7 16 (3.27%) MCP
8 14 (2.86%) MCDST
9 9 (1.84%) A+ Certification
10 8 (1.64%) MCITP
11 6 (1.23%) Cisco Certification
11 6 (1.23%) CCNA
12 5 (1.02%) MCTS
13 4 (0.82%) Citrix Certification
13 4 (0.82%) MOS
14 3 (0.61%) DV Cleared
15 2 (0.41%) ITIL Certification
15 2 (0.41%) VMware Certified Professional (VCP)
15 2 (0.41%) CTC Cleared
16 1 (0.20%) CCAA
Quality Assurance & Compliance
1 39 (7.98%) SLA
2 8 (1.64%) ISO 9001
3 1 (0.20%) QA
3 1 (0.20%) ISO/IEC 27001
System Software
1 214 (43.76%) Active Directory
2 29 (5.93%) VMware Infrastructure
3 11 (2.25%) Hyper-V
4 10 (2.04%) XenApp
5 9 (1.84%) VMware ESX
6 7 (1.43%) vSphere
7 6 (1.23%) Terminal Services
8 5 (1.02%) Citrix Presentation Server
9 3 (0.61%) ISA Server
10 2 (0.41%) MetaFrame
10 2 (0.41%) VMware Workstation
10 2 (0.41%) Forefront TMG
10 2 (0.41%) VMware ESXi
10 2 (0.41%) XenDesktop
11 1 (0.20%) UAG
11 1 (0.20%) Xen
11 1 (0.20%) Microsoft Virtual Server
11 1 (0.20%) VMware Server
11 1 (0.20%) Novell eDirectory
Systems Management
1 9 (1.84%) SCCM
2 5 (1.02%) Backup Exec
3 4 (0.82%) WSUS
4 3 (0.61%) Cisco UCCX
4 3 (0.61%) SCOM
4 3 (0.61%) Cisco CUCM
4 3 (0.61%) ARCserve
5 2 (0.41%) Tivoli
5 2 (0.41%) Tivoli Storage Manager
5 2 (0.41%) Norton AntiVirus
5 2 (0.41%) McAfee ePO
6 1 (0.20%) Symantec Endpoint Protection
6 1 (0.20%) MIMEsweeper
6 1 (0.20%) Systems Management Server (SMS)
Vendors
1 198 (40.49%) Microsoft
2 74 (15.13%) Citrix
3 58 (11.86%) VMware
4 47 (9.61%) Cisco
5 27 (5.52%) HP
6 23 (4.70%) Lotus
7 20 (4.09%) Apple
8 16 (3.27%) Oracle
9 10 (2.04%) Dell
10 8 (1.64%) Remedy
10 8 (1.64%) Bloomberg
10 8 (1.64%) Avaya
10 8 (1.64%) IBM
11 7 (1.43%) Juniper
12 6 (1.23%) Red Hat
12 6 (1.23%) Symantec
12 6 (1.23%) Reuters
12 6 (1.23%) Mitel
12 6 (1.23%) Open Text
13 5 (1.02%) LANDesk
South East London
Global Technology Solutions Ltd
Rate: £75 per day
Posted: 4 days ago
Nottingham, Nottinghamshire
Access Computer Consulting Plc
Posted: 4 days ago
Leicester, Leicestershire
Applause IT Innovation
Rate: £140 - £180 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £17 per hour
Posted: 6 days ago
Reading, Berkshire
Deerfoot IT Resources Ltd
Rate: £12 - £14 per hour
Posted: 6 days ago
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Rate: £150 - 175 per day
Posted: 6 days ago
Oxford, Oxfordshire
Redrock Consulting Ltd
Posted: 6 days ago
London
Connectus
Rate: £180 per day
Posted: 6 days ago
London
Venn Group - UK
Rate: 100-150 Per Day
Posted: 10 days ago
London
Computer Futures
Posted: 12 days ago
Fleet, Hampshire, United Kingdom
Dimension Data
Rate: Competitive
Posted: 26 days ago
Plymouth
Deerfoot IT
Rate: £150 per day + Possible renewals
Posted: 27 days ago