The first table below looks at the demand for the IT Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 353 337 333
Rank change year-on-year
-16 -4
Contract jobs requiring an IT Support 227 224 249
As % of all contract IT jobs located in England 0.46% 0.48% 0.47%
As % of the Job Titles category 0.50% 0.52% 0.51%
Number of daily rates quoted 78 67 56
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£163 £178 £160
Average daily rate % change year-on-year
-8.45% +10.93%
90% offered a daily rate of more than £98 £107 £110
10% offered a daily rate of more than £325 £325 £413
UK excluding London average daily rate £153 £150 £140
% change year-on-year
+1.66% +7.14%
Number of hourly rates quoted 79 90 86
Average hourly rate £14.00 £15.00 £14.50
Average hourly rate % change year-on-year
-6.66% +3.44%
90% offered a hourly rate of more than £10.41 £10.88 £10.00
10% offered a hourly rate of more than £19.96 £24.25 £20.00
UK excluding London average hourly rate £13.50 £13.88 £13.50
% change year-on-year
-2.70% +2.77%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45677 43067 48985
As % of all contract IT jobs located in England 92.52% 92.59% 92.57%
Number of daily rates quoted 28255 25820 27968
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £228 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 1840 1987 2538
Average hourly rate £16.50 £18.00 £20.00
Average hourly rate % change year-on-year
-8.33% -10.00%
90% offered a hourly rate of more than £10.50 £11.24 £11.50
10% offered a hourly rate of more than £37.80 £41.00 £40.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
IT Support
UK

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 25 July 2014.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 25 July 2014.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 63 £161 -19.37% 49
South East -13 63 £196 +12.14% 40
East of England -19 28 £161 +7.50% 17
East Midlands +12 21 £113 -16.66% 13
North West +9 18 £150 -30.23% 16
Yorkshire +6 14 £168 +56.54% 11
South West -32 10 £345 +91.66% 9
West Midlands -18 8 £97 -66.95% 13
North East -12 3 - - 4
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 25 July 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 307 (66.45%) Windows
2 210 (45.45%) Active Directory
3 175 (37.88%) Microsoft
4 151 (32.68%) MS Office
5 144 (31.17%) Windows 7
6 112 (24.24%) Windows XP
7 109 (23.59%) MS Excel
8 95 (20.56%) MS Exchange
9 80 (17.32%) Windows Server 2008
10 66 (14.29%) Citrix
11 63 (13.64%) ITIL
12 58 (12.55%) Blackberry
13 53 (11.47%) VMware
14 51 (11.04%) Windows Server 2003
15 41 (8.87%) Cisco
16 39 (8.44%) TCP/IP
16 39 (8.44%) SLA
17 38 (8.23%) Finance
18 37 (8.01%) Microsoft Certification
19 29 (6.28%) Exchange Server 2010
20 26 (5.63%) Security Cleared
20 26 (5.63%) LAN
21 25 (5.41%) WAN
21 25 (5.41%) Firewall
22 23 (4.98%) DNS
22 23 (4.98%) MCSE
22 23 (4.98%) Linux
22 23 (4.98%) Incident Management
23 22 (4.76%) Windows Vista
23 22 (4.76%) Windows 8

IT Support
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT contractor jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (20.56%) MS Exchange
2 29 (6.28%) Exchange Server 2010
3 16 (3.46%) Blackberry Enterprise Server
4 14 (3.03%) Exchange Server 2003
5 12 (2.60%) Exchange Server 2007
5 12 (2.60%) SharePoint
6 11 (2.38%) IBM Notes
7 7 (1.52%) LiveLink
8 6 (1.30%) SharePoint 2010
8 6 (1.30%) Lync
9 2 (0.43%) SharePoint 2013
9 2 (0.43%) Exchange Server 2013
9 2 (0.43%) WorkSite
10 1 (0.22%) Exchange Server 5.5
10 1 (0.22%) Exchange Server 2000
10 1 (0.22%) Drupal
10 1 (0.22%) WordPress
10 1 (0.22%) Office Communications Server
10 1 (0.22%) Lotus Domino
10 1 (0.22%) Tomcat
Applications
1 151 (32.68%) MS Office
2 109 (23.59%) MS Excel
3 5 (1.08%) MS PowerPoint
4 3 (0.65%) Spreadsheet
5 2 (0.43%) MS Project
5 2 (0.43%) MS Visio
6 1 (0.22%) Acrobat
6 1 (0.22%) CATIA
6 1 (0.22%) Pro/ENGINEER
Business Applications
1 3 (0.65%) Remedy ITSM
2 1 (0.22%) Temenos T24
2 1 (0.22%) Magento
2 1 (0.22%) Eikon
2 1 (0.22%) Oracle CRM
2 1 (0.22%) SAP Oil and Gas
2 1 (0.22%) Dynamics CRM
2 1 (0.22%) Dynamics AX
Cloud Services
1 8 (1.73%) Office 365
Communications & Networking
1 39 (8.44%) TCP/IP
2 26 (5.63%) LAN
3 25 (5.41%) WAN
3 25 (5.41%) Firewall
4 23 (4.98%) DNS
5 22 (4.76%) VPN
6 21 (4.55%) DHCP
7 14 (3.03%) VoIP
8 13 (2.81%) Internet
9 9 (1.95%) SAN
10 7 (1.52%) Ethernet
11 6 (1.30%) Wi-Fi
11 6 (1.30%) Wireless
12 5 (1.08%) IP Telephony
12 5 (1.08%) Cisco IOS
13 4 (0.87%) Intranet
14 3 (0.65%) Cisco ASA
14 3 (0.65%) Junos
15 2 (0.43%) ADSL
15 2 (0.43%) Extranet
Database & Business Intelligence
1 21 (4.55%) SQL Server
2 4 (0.87%) Data Warehouse
2 4 (0.87%) EDRMS
3 3 (0.65%) Oracle Database
4 2 (0.43%) MySQL
4 2 (0.43%) Oracle Database 11g
4 2 (0.43%) SQL Server 2008
4 2 (0.43%) DataStage
5 1 (0.22%) SQL Server 2000
5 1 (0.22%) Crystal Reports
5 1 (0.22%) SQL Server Reporting Services
5 1 (0.22%) SQL Server 2005
Development Applications
1 1 (0.22%) Visual Studio
1 1 (0.22%) Team Foundation Server
General
1 38 (8.23%) Finance
2 13 (2.81%) Manufacturing
3 12 (2.60%) Law
3 12 (2.60%) Banking
4 11 (2.38%) Telecoms
5 9 (1.95%) Legal
6 8 (1.73%) Retail
7 5 (1.08%) Advertising
8 4 (0.87%) Marketing
9 3 (0.65%) Publishing
10 2 (0.43%) Electronics
10 2 (0.43%) Pharmaceutical
10 2 (0.43%) Financial Institution
10 2 (0.43%) German Language
10 2 (0.43%) Spanish Language
11 1 (0.22%) Mandarin Language
11 1 (0.22%) Front Office
11 1 (0.22%) Back Office
11 1 (0.22%) Automotive
11 1 (0.22%) Local Government
Libraries, Frameworks & Software Standards
1 3 (0.65%) .NET
1 3 (0.65%) Flash
2 2 (0.43%) Application Packaging
2 2 (0.43%) JSP
3 1 (0.22%) CORBA
3 1 (0.22%) J2EE
3 1 (0.22%) CSS
3 1 (0.22%) Software Packaging
3 1 (0.22%) Android SDK
3 1 (0.22%) Middleware
3 1 (0.22%) HTML
Miscellaneous
1 58 (12.55%) Blackberry
2 9 (1.95%) NHS
3 8 (1.73%) AS400
4 7 (1.52%) Computer Science
5 6 (1.30%) Management Information System
5 6 (1.30%) iPhone
6 5 (1.08%) iPad
6 5 (1.08%) Video Conferencing
6 5 (1.08%) Enterprise Software
7 4 (0.87%) EqualLogic
7 4 (0.87%) Fat Client
7 4 (0.87%) PDA
7 4 (0.87%) Thin Client
8 3 (0.65%) Client/Server
8 3 (0.65%) Handset
8 3 (0.65%) CMDB
9 1 (0.22%) DTV
9 1 (0.22%) Statistics
9 1 (0.22%) Animation
9 1 (0.22%) Mathematics
Operating Systems
1 307 (66.45%) Windows
2 144 (31.17%) Windows 7
3 112 (24.24%) Windows XP
4 80 (17.32%) Windows Server 2008
5 51 (11.04%) Windows Server 2003
6 23 (4.98%) Linux
7 22 (4.76%) Windows 8
7 22 (4.76%) Windows Vista
8 21 (4.55%) Windows Server 2012
9 11 (2.38%) Apple iOS
10 10 (2.16%) Mac OS X
11 8 (1.73%) Windows 2000
11 8 (1.73%) Android
12 7 (1.52%) UNIX
13 6 (1.30%) Mac OS
13 6 (1.30%) Windows 2000 Server
14 5 (1.08%) CentOS
15 4 (0.87%) Red Hat Enterprise Linux
15 4 (0.87%) Ubuntu
15 4 (0.87%) Oracle Linux
Processes & Methodologies
1 63 (13.64%) ITIL
2 23 (4.98%) Incident Management
3 20 (4.33%) Service Management
4 14 (3.03%) Problem Management
5 13 (2.81%) Service Delivery
5 13 (2.81%) Asset Management
6 11 (2.38%) Project Management
7 10 (2.16%) Change Management
8 9 (1.95%) ERP
8 9 (1.95%) Document Management
8 9 (1.95%) Migration
9 7 (1.52%) Configuration Management
10 6 (1.30%) Release Management
11 5 (1.08%) Web Development
11 5 (1.08%) Root Cause Analysis
11 5 (1.08%) Software Deployment
11 5 (1.08%) CRM
12 4 (0.87%) Business Intelligence
12 4 (0.87%) Disaster Recovery
12 4 (0.87%) ITSM
Programming Languages
1 15 (3.25%) SQL
2 8 (1.73%) Java
3 5 (1.08%) C
4 4 (0.87%) Python
5 3 (0.65%) PowerShell
5 3 (0.65%) VB
6 2 (0.43%) PL/SQL
7 1 (0.22%) JavaScript
7 1 (0.22%) PHP
7 1 (0.22%) VB.NET
7 1 (0.22%) T-SQL
7 1 (0.22%) VBScript
7 1 (0.22%) PowerHouse
Qualifications
1 37 (8.01%) Microsoft Certification
2 26 (5.63%) Security Cleared
3 23 (4.98%) MCSE
4 21 (4.55%) SC Cleared
5 19 (4.11%) Degree
6 15 (3.25%) MCSA
7 13 (2.81%) MCP
7 13 (2.81%) MCITP
8 8 (1.73%) MCDST
9 7 (1.52%) Cisco Certification
9 7 (1.52%) CCNA
10 6 (1.30%) A+ Certification
11 5 (1.08%) MCTS
12 4 (0.87%) VMware Certified Professional (VCP)
13 2 (0.43%) NVQ Level 3
13 2 (0.43%) CTC Cleared
13 2 (0.43%) DV Cleared
14 1 (0.22%) Network+ Certification
14 1 (0.22%) MOS
14 1 (0.22%) CCA
Quality Assurance & Compliance
1 39 (8.44%) SLA
2 3 (0.65%) Sarbanes-Oxley
2 3 (0.65%) ISO/IEC 27001
2 3 (0.65%) ISO 9001
3 1 (0.22%) QA
3 1 (0.22%) COREP
3 1 (0.22%) Basel II
System Software
1 210 (45.45%) Active Directory
2 18 (3.90%) VMware Infrastructure
3 12 (2.60%) Hyper-V
4 10 (2.16%) VMware ESX
5 7 (1.52%) XenApp
6 6 (1.30%) Terminal Services
7 4 (0.87%) VMware Server
8 3 (0.65%) vSphere
8 3 (0.65%) VMware ESXi
9 2 (0.43%) Forefront TMG
9 2 (0.43%) XenDesktop
9 2 (0.43%) Xen
9 2 (0.43%) ISA Server
10 1 (0.22%) Samba
10 1 (0.22%) Citrix Presentation Server
10 1 (0.22%) NFS
10 1 (0.22%) UAG
Systems Management
1 11 (2.38%) SCCM
2 4 (0.87%) ARCserve
3 3 (0.65%) Backup Exec
4 2 (0.43%) WSUS
4 2 (0.43%) SCOM
4 2 (0.43%) McAfee ePO
4 2 (0.43%) Symantec Endpoint Protection
4 2 (0.43%) SCDPM
5 1 (0.22%) Systems Management Server (SMS)
5 1 (0.22%) Symantec Enterprise Vault
5 1 (0.22%) Norton AntiVirus
Vendors
1 175 (37.88%) Microsoft
2 66 (14.29%) Citrix
3 53 (11.47%) VMware
4 41 (8.87%) Cisco
5 20 (4.33%) HP
6 15 (3.25%) Apple
7 12 (2.60%) Oracle
8 11 (2.38%) Dell
8 11 (2.38%) Lotus
9 8 (1.73%) Open Text
10 7 (1.52%) Remedy
11 6 (1.30%) Red Hat
11 6 (1.30%) Juniper
11 6 (1.30%) IBM
11 6 (1.30%) Symantec
12 5 (1.08%) SAP
12 5 (1.08%) NetApp
13 4 (0.87%) Avaya
13 4 (0.87%) Adobe
13 4 (0.87%) Bloomberg
York, North Yorkshire
Randstad Technologies
Rate: £120 - £125 per day
Posted: 4 hours ago
City, London
I3
Rate: £200 - £240 per day
Posted: 22 hours ago
Middlesex
TEKsystems
Rate: £200 per day
Posted: 23 hours ago
Crawley, West Sussex
Ashdown IT
Rate: £10 - £12 per hour
Posted: Yesterday
South West London
PNG Recruitment Solutions
Rate: £15 per hour
Posted: Yesterday
South West London
PNG Recruitment Solutions
Rate: £20 per hour
Posted: Yesterday
City, London
Randstad Technologies
Rate: £18 per hour
Posted: 2 days ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Posted: 2 days ago
Crawley
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour
Posted: 2 days ago
Leicester, Leicestershire
CV Screen Ltd
Rate: Up to £15 per hour
Posted: 4 days ago
Manchester
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 7 days ago
London
Bridge Noble
Rate: £150 - £200 per day
Posted: 7 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £7.00 - £10.00 per hour
Posted: 8 days ago
Newbury
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour + Please quote
Posted: 9 days ago
Manchester
Computer Futures
Rate: competitive
Posted: 10 days ago
Manchester
Computer Futures
Rate: £17 per day + competitive
Posted: 10 days ago
North West
Venn Group - UK
Rate: 9-12 Per Hour
Posted: 13 days ago
City, London
Baker & McKenzie
Rate: Competitive
Posted: 14 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 15 days ago
Brighton
Hays IT - Uk Posting account
Rate: £13.00 - £15.00 per hour
Posted: 22 days ago