The statistics below represent IT contracts advertised across the England region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
IT Support
Rank 343 323 295
Rank change year-on-year
-20 -28
Contract jobs requiring an IT Support 307 328 324
As % of all contract IT jobs located in England 0.61% 0.64% 0.68%
As % of the Job Titles category 0.65% 0.67% 0.71%
Number of daily rates quoted 141 132 113
Median daily rate £175 £170 £180
Median daily rate % change year-on-year
+2.94% -5.55%
90% offered a daily rate of more than £111 £103 £100
10% offered a daily rate of more than £375 £300 £361
UK excluding London median daily rate £160 £150 £165
% change year-on-year
+6.66% -9.09%
Number of hourly rates quoted 83 103 120
Median hourly rate £14.00 £13.87 £14.00
Median hourly rate % change year-on-year
+0.93% -0.92%
90% offered a hourly rate of more than £10.18 £10.00 £8.94
10% offered a hourly rate of more than £21.20 £20.90 £19.00
UK excluding London median hourly rate £14.00 £13.94 £13.50
% change year-on-year
+0.46% +3.22%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47342 48920 45504
As % of all contract IT jobs located in England 94.82% 94.83% 94.86%
Number of daily rates quoted 31086 31590 28112
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £590 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1402 1847 1880
Median hourly rate £17.50 £16.61 £16.50
Median hourly rate % change year-on-year
+5.35% +0.66%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.08
% change year-on-year
+2.10% +0.49%

IT Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in England

IT Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the England region.

IT Support Daily Rate Trend in England

IT Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 24 July 2016.

IT Support Daily Rate Histogram in England

IT Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the England region.

IT Support Hourly Rate Trend in England

IT Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the England region over the 3 months to 24 July 2016.

IT Support Hourly Rate Histogram in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -18 117 £175 - 72
South East -4 63 £175 - 44
East of England +16 31 £158 -4.54% 20
North West +6 27 £213 +41.66% 28
South West -1 18 £170 +41.66% 20
East Midlands +7 15 £325 +14.03% 8
West Midlands -16 15 £170 +36.00% 19
Yorkshire -21 15 £160 -13.51% 22
North East -35 9 £170 - 1
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 July 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 349 (55.48%) Windows
2 266 (42.29%) Active Directory
3 236 (37.52%) Microsoft
4 218 (34.66%) MS Office
5 189 (30.05%) Windows 7
6 105 (16.69%) MS Excel
7 101 (16.06%) Windows Server
8 98 (15.58%) ITIL
9 78 (12.40%) Finance
10 76 (12.08%) Windows 8
11 75 (11.92%) Citrix
12 58 (9.22%) MS Exchange
13 57 (9.06%) Windows Server 2008
14 56 (8.90%) SLA
15 54 (8.59%) VMware
16 52 (8.27%) Office 365
17 50 (7.95%) Windows 10
18 44 (7.00%) LAN
18 44 (7.00%) Windows Server 2012
19 43 (6.84%) Cisco
20 42 (6.68%) Blackberry
21 40 (6.36%) Service Management
21 40 (6.36%) DHCP
21 40 (6.36%) DNS
22 39 (6.20%) WAN
23 38 (6.04%) Windows Server 2003
24 37 (5.88%) Security Cleared
24 37 (5.88%) Windows XP
25 35 (5.56%) SQL
25 35 (5.56%) HP

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (9.22%) MS Exchange
2 28 (4.45%) SharePoint
3 25 (3.97%) Exchange Server 2010
4 16 (2.54%) Skype for Business
5 15 (2.38%) Blackberry Enterprise Server
6 10 (1.59%) Exchange Server 2013
7 9 (1.43%) Exchange Server 2003
8 8 (1.27%) WordPress
9 7 (1.11%) IBM Notes
9 7 (1.11%) IIS
10 5 (0.79%) CMS
10 5 (0.79%) Exchange Server 2007
11 4 (0.64%) Apache
11 4 (0.64%) WebSphere
12 3 (0.48%) SharePoint 2013
12 3 (0.48%) Umbraco
12 3 (0.48%) WebLogic
13 2 (0.32%) SharePoint 2010
14 1 (0.16%) Confluence
14 1 (0.16%) Sitecore CMS
Applications
1 218 (34.66%) MS Office
2 105 (16.69%) MS Excel
3 18 (2.86%) MS PowerPoint
4 4 (0.64%) Spreadsheet
5 3 (0.48%) MS Project
6 2 (0.32%) Adobe Illustrator
6 2 (0.32%) InDesign
6 2 (0.32%) Photoshop
7 1 (0.16%) MS Visio
Business Applications
1 4 (0.64%) Dynamics AX
1 4 (0.64%) Finacle
2 3 (0.48%) Dynamics NAV
3 2 (0.32%) Dynamics CRM
3 2 (0.32%) Sage X3
4 1 (0.16%) Adaptiv
4 1 (0.16%) Magento
4 1 (0.16%) Remedy ITSM
4 1 (0.16%) SAP CRM
4 1 (0.16%) SAP Oil and Gas
Cloud Services
1 52 (8.27%) Office 365
2 12 (1.91%) Microsoft Azure
3 6 (0.95%) Google Apps
4 5 (0.79%) Adobe Creative Cloud
5 1 (0.16%) Azure Active Directory
5 1 (0.16%) Cloud Computing
5 1 (0.16%) Google Analytics
5 1 (0.16%) OneDrive
5 1 (0.16%) Trello
Communications & Networking
1 44 (7.00%) LAN
2 40 (6.36%) DHCP
2 40 (6.36%) DNS
3 39 (6.20%) WAN
4 33 (5.25%) Firewall
4 33 (5.25%) TCP/IP
5 30 (4.77%) Internet
6 26 (4.13%) VPN
7 21 (3.34%) VoIP
8 19 (3.02%) Wi-Fi
8 19 (3.02%) Wireless
9 14 (2.23%) Skype
10 13 (2.07%) Intranet
11 12 (1.91%) SAN
12 10 (1.59%) Network Security
13 6 (0.95%) ISDN
13 6 (0.95%) Remote Desktop
14 5 (0.79%) IPv4
14 5 (0.79%) SSL
14 5 (0.79%) VLAN
Database & Business Intelligence
1 18 (2.86%) SQL Server
2 5 (0.79%) SQL Server 2005
2 5 (0.79%) SQL Server 2008
3 4 (0.64%) Oracle Database
4 2 (0.32%) BusinessObjects
4 2 (0.32%) MS Access
4 2 (0.32%) Relational Database
5 1 (0.16%) Data Mining
5 1 (0.16%) DB2
5 1 (0.16%) MongoDB
5 1 (0.16%) MySQL
5 1 (0.16%) SQL Server 2012
5 1 (0.16%) SQL Server Integration Services
5 1 (0.16%) SQL Server Reporting Services
Development Applications
1 4 (0.64%) JIRA
2 2 (0.32%) Visual Studio
3 1 (0.16%) Atlassian Bamboo
3 1 (0.16%) ClearQuest
3 1 (0.16%) Xcode
General
1 78 (12.40%) Finance
2 33 (5.25%) Legal
3 26 (4.13%) Banking
4 24 (3.82%) Law
5 15 (2.38%) Telecoms
6 14 (2.23%) Retail
7 11 (1.75%) Advertising
8 9 (1.43%) Back Office
9 7 (1.11%) Front Office
9 7 (1.11%) Marketing
10 6 (0.95%) Investment Banking
11 5 (0.79%) French Language
11 5 (0.79%) Manufacturing
12 4 (0.64%) Publishing
13 3 (0.48%) German Language
13 3 (0.48%) Italian Language
13 3 (0.48%) Turkish Language
14 2 (0.32%) Cantonese Language
14 2 (0.32%) Mandarin Language
14 2 (0.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 9 (1.43%) .NET
2 5 (0.79%) HTML
3 4 (0.64%) CSS
4 3 (0.48%) HTML5
4 3 (0.48%) Web Services
4 3 (0.48%) WebSphere MQ
5 2 (0.32%) CSS3
5 2 (0.32%) IBM Integration Bus
5 2 (0.32%) jQuery
5 2 (0.32%) Middleware
5 2 (0.32%) SAML
5 2 (0.32%) Velocity
5 2 (0.32%) XML
6 1 (0.16%) Ajax
6 1 (0.16%) Apache Flex
6 1 (0.16%) FIX Protocol
6 1 (0.16%) MAPI
6 1 (0.16%) Ruby on Rails
6 1 (0.16%) WCF
6 1 (0.16%) XBRL
Miscellaneous
1 42 (6.68%) Blackberry
2 28 (4.45%) Smartphone
3 26 (4.13%) Analytical Skills
4 22 (3.50%) Video Conferencing
5 18 (2.86%) iPhone
6 16 (2.54%) Driving Licence
7 12 (1.91%) iPad
8 6 (0.95%) Client/Server
8 6 (0.95%) Data Protection Act
8 6 (0.95%) Equities
8 6 (0.95%) Mainframe
8 6 (0.95%) Management Information System
9 5 (0.79%) Computer Science
10 4 (0.64%) EPoS
10 4 (0.64%) Foreign Exchange (FX)
10 4 (0.64%) NHS
10 4 (0.64%) Social Media
10 4 (0.64%) Statistics
11 3 (0.48%) Data Centre
11 3 (0.48%) Replication
Operating Systems
1 349 (55.48%) Windows
2 189 (30.05%) Windows 7
3 101 (16.06%) Windows Server
4 76 (12.08%) Windows 8
5 57 (9.06%) Windows Server 2008
6 50 (7.95%) Windows 10
7 44 (7.00%) Windows Server 2012
8 38 (6.04%) Windows Server 2003
9 37 (5.88%) Windows XP
10 30 (4.77%) Linux
11 20 (3.18%) Mac OS X
12 17 (2.70%) Unix
13 11 (1.75%) Android
14 8 (1.27%) Apple iOS
15 5 (0.79%) Windows 2000 Server
16 2 (0.32%) Mac OS
16 2 (0.32%) Red Hat Enterprise Linux
16 2 (0.32%) Solaris
16 2 (0.32%) Ubuntu
16 2 (0.32%) Windows Mobile
Processes & Methodologies
1 98 (15.58%) ITIL
2 40 (6.36%) Service Management
3 30 (4.77%) Incident Management
4 24 (3.82%) Change Management
4 24 (3.82%) Service Delivery
5 22 (3.50%) CRM
6 20 (3.18%) Asset Management
7 18 (2.86%) ITSM
7 18 (2.86%) Problem Management
8 17 (2.70%) Document Management
9 15 (2.38%) Migration
10 13 (2.07%) E-Commerce
11 11 (1.75%) Project Management
12 9 (1.43%) Agile Software Development
12 9 (1.43%) BCP
12 9 (1.43%) Continuous Improvement
12 9 (1.43%) Escalation Management
13 7 (1.11%) Configuration Management
13 7 (1.11%) Data Protection
13 7 (1.11%) Release Management
Programming Languages
1 35 (5.56%) SQL
2 10 (1.59%) Java
3 9 (1.43%) PowerShell
4 7 (1.11%) C
4 7 (1.11%) Perl
4 7 (1.11%) Shell Script
5 6 (0.95%) PHP
6 5 (0.79%) PL/SQL
6 5 (0.79%) VBA
7 4 (0.64%) C#
7 4 (0.64%) VB
7 4 (0.64%) VBScript
8 3 (0.48%) JavaScript
8 3 (0.48%) Python
8 3 (0.48%) T-SQL
9 2 (0.32%) C++
10 1 (0.16%) CFML
10 1 (0.16%) COBOL
10 1 (0.16%) MATLAB
10 1 (0.16%) Ruby
Qualifications
1 37 (5.88%) Security Cleared
2 32 (5.09%) Microsoft Certification
3 24 (3.82%) CCNA
3 24 (3.82%) Cisco Certification
3 24 (3.82%) Degree
4 22 (3.50%) SC Cleared
5 16 (2.54%) MCP
5 16 (2.54%) MCSE
6 15 (2.38%) DBS Check
7 11 (1.75%) MCSA
8 10 (1.59%) ITIL Certification
9 5 (0.79%) BPSS Clearance
9 5 (0.79%) CTC Cleared
10 4 (0.64%) DV Cleared
10 4 (0.64%) MCTS
11 3 (0.48%) A+ Certification
11 3 (0.48%) CCA
11 3 (0.48%) Citrix Certification
11 3 (0.48%) MCITP
12 2 (0.32%) PRINCE2 Certification
Quality Assurance & Compliance
1 56 (8.90%) SLA
2 2 (0.32%) Disclosure Scotland
2 2 (0.32%) QA
System Software
1 266 (42.29%) Active Directory
2 27 (4.29%) VMware Infrastructure
3 14 (2.23%) Hyper-V
4 8 (1.27%) vSphere
5 6 (0.95%) XenApp
6 4 (0.64%) Virtual Servers
6 4 (0.64%) VMware Server
6 4 (0.64%) XenDesktop
7 2 (0.32%) BitLocker
7 2 (0.32%) ISA Server
7 2 (0.32%) VMware ESXi
8 1 (0.16%) Firmware
8 1 (0.16%) MetaFrame
8 1 (0.16%) Samba
8 1 (0.16%) UAG
8 1 (0.16%) vCloud
8 1 (0.16%) Virtual Desktop
8 1 (0.16%) VMware ESX
8 1 (0.16%) VMware Workstation
8 1 (0.16%) Xen
Systems Management
1 29 (4.61%) SCCM
2 6 (0.95%) Backup Exec
3 4 (0.64%) WSUS
4 3 (0.48%) Microsoft Intune
5 2 (0.32%) ITRS Geneos
5 2 (0.32%) McAfee ePO
6 1 (0.16%) Casper Suite
6 1 (0.16%) Failover Clustering
6 1 (0.16%) Microsoft Data Protection Manager
6 1 (0.16%) NetBackup
6 1 (0.16%) Netcool
6 1 (0.16%) NetVault Backup
6 1 (0.16%) Norton AntiVirus
6 1 (0.16%) OpenView Configuration Management
6 1 (0.16%) SCDPM
6 1 (0.16%) Symantec Endpoint Protection
6 1 (0.16%) Sysprep
6 1 (0.16%) Systems Management Server (SMS)
6 1 (0.16%) Tivoli
6 1 (0.16%) Tivoli Storage Manager
Vendors
1 236 (37.52%) Microsoft
2 75 (11.92%) Citrix
3 54 (8.59%) VMware
4 43 (6.84%) Cisco
5 35 (5.56%) HP
6 24 (3.82%) Apple
7 21 (3.34%) Oracle
7 21 (3.34%) Remedy
8 14 (2.23%) Mitel
9 10 (1.59%) Bloomberg
9 10 (1.59%) Dell
10 9 (1.43%) Symantec
11 8 (1.27%) Adobe
11 8 (1.27%) Avaya
11 8 (1.27%) Google
11 8 (1.27%) SAP
12 7 (1.11%) LANDesk
12 7 (1.11%) Lotus
12 7 (1.11%) Reuters
13 6 (0.95%) Intel Security
Peterborough, Cambridgeshire
Austin Fraser
Posted: 4 days ago
South West London
Ashdown IT
Rate: £124 - £125 per day
Posted: 2 days ago
Wakefield, West Yorkshire
Fruition IT Resources Limited
Rate: £300 - £350 per day
Posted: 2 days ago
Central London / West End
Complete Tech Limited
Rate: Up to £200 per day
Posted: 3 days ago
Irlam / Bolton, North West
ACDOCO LIMITED
Rate: £150-£400 per day
Posted: 9 days ago
Banbury, Oxfordshire
Bluetownonline
Posted: Yesterday
Bath
People Source Consulting
Rate: £220 - £260 per day
Posted: 26 days ago
East London
IOD Productions Limited
Rate: From £24,000 to £28,000 per annum Negotiable depending on experience.
Posted: 16 days ago
London
ReThink Recruitment
Posted: 5 days ago
Stevenage, Hertfordshire
Sogeti
Rate: Competitive Day Rate
Posted: 17 days ago
Southampton, Hampshire
Networkers
Posted: 3 days ago
London
Blue Octopus Recruitment LLP
Rate: £23,000 per annum
Posted: 3 days ago
Peterborough, Cambridgeshire
Capita Resourcing - IT Resourcing
Rate: £180 - £220 per day
Posted: 5 days ago