The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 62 58 60
Rank change year-on-year
-4 +2
Contract jobs citing Service Delivery 34 42 30
As % of all contract IT jobs located in the East Midlands 2.17% 2.57% 1.90%
As % of the Processes & Methodologies category 3.05% 3.53% 2.91%
Number of daily rates quoted 19 24 10
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £218 £268
Average daily rate % change year-on-year
+72.41% -18.69%
90% offered a daily rate of more than £250 £140 £177
10% offered a daily rate of more than £500 £470 £560
UK excluding London average daily rate £399 £350 £350
% change year-on-year
+14.02% -0.07%
Number of hourly rates quoted 1 1 4
Average hourly rate £10.15 £7.25 £17.50
Average hourly rate % change year-on-year
+40.00% -58.57%
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1116 1191 1032
As % of all contract IT jobs located in the East Midlands 71.13% 72.80% 65.48%
Number of daily rates quoted 594 605 434
Average daily rate £400 £350 £375
Average daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £250 £200 £250
10% offered a daily rate of more than £540 £476 £500
UK excluding London average daily rate £375 £367 £363
% change year-on-year
+2.17% +1.24%
Number of hourly rates quoted 49 49 85
Average hourly rate £17.50 £36.50 £34.50
Average hourly rate % change year-on-year
-52.05% +5.79%
90% offered a hourly rate of more than £10.20 £10.50 £11.50
10% offered a hourly rate of more than £37.50 £56.21 £65.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East Midlands region.

Service Delivery Daily Rate Trend in the East Midlands

Service Delivery
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East Midlands region over the 3 months to 23 September 2014.

Service Delivery Daily Rate Histogram in the East Midlands

Service Delivery
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East Midlands region.

Service Delivery Hourly Rate Trend in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +9 11 £405 -12.19% 8
Nottinghamshire +6 11 £430 +22.85% 1
Leicestershire +7 6 - - 3
Derbyshire -3 2 £465 +232.14% 3
Lincolnshire - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 September 2014, IT contractor jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 22 (32.84%) ITIL
2 15 (22.39%) Change Management
2 15 (22.39%) Stakeholder Management
3 14 (20.90%) Finance
4 13 (19.40%) Windows
4 13 (19.40%) Active Directory
4 13 (19.40%) Analytical Skills
5 12 (17.91%) Retail
6 11 (16.42%) SLA
7 10 (14.93%) ITIL Certification
7 10 (14.93%) PRINCE2
8 9 (13.43%) Service Management
8 9 (13.43%) Security Cleared
9 8 (11.94%) Process Improvement
10 7 (10.45%) Incident Management
10 7 (10.45%) SQL Server
10 7 (10.45%) IBM
11 6 (8.96%) Project Management
11 6 (8.96%) Oracle
11 6 (8.96%) Banking
11 6 (8.96%) Programme Management
11 6 (8.96%) Enterprise Architecture
11 6 (8.96%) Information Assurance
11 6 (8.96%) Windows Server 2012
11 6 (8.96%) Continuous Improvement
12 5 (7.46%) IBM Blueworks
12 5 (7.46%) SC Cleared
12 5 (7.46%) QA
12 5 (7.46%) Lean Six Sigma
12 5 (7.46%) Problem Management

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 23 September 2014, IT contractor jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.46%) SharePoint
2 3 (4.48%) Lync
3 2 (2.99%) WebSphere
3 2 (2.99%) IBM Notes
3 2 (2.99%) NetWeaver
4 1 (1.49%) Site Server
4 1 (1.49%) Blackberry Enterprise Server
4 1 (1.49%) Exchange Server 2003
4 1 (1.49%) IIS
4 1 (1.49%) MS Exchange
4 1 (1.49%) Exchange Server 2013
Applications
1 3 (4.48%) MS Excel
2 2 (2.99%) Photoshop
2 2 (2.99%) MS Office
Business Applications
1 3 (4.48%) SAP Retail
2 2 (2.99%) Google Analytics
Cloud Services
1 5 (7.46%) IBM Blueworks
2 2 (2.99%) SaaS
2 2 (2.99%) PaaS
2 2 (2.99%) Office 365
2 2 (2.99%) IaaS
Communications & Networking
1 5 (7.46%) WAN
1 5 (7.46%) DNS
1 5 (7.46%) Firewall
2 4 (5.97%) DHCP
2 4 (5.97%) LAN
2 4 (5.97%) TCP/IP
3 2 (2.99%) VPN
3 2 (2.99%) ADSL
3 2 (2.99%) DMZ
3 2 (2.99%) HTTP
3 2 (2.99%) HTTPS
3 2 (2.99%) Wi-Fi
3 2 (2.99%) Wireless
4 1 (1.49%) Intrusion Detection
4 1 (1.49%) BIG-IP
4 1 (1.49%) Wireless Security
4 1 (1.49%) Cisco ASA
4 1 (1.49%) PABX
4 1 (1.49%) Structured Cabling
4 1 (1.49%) SSL
Database & Business Intelligence
1 7 (10.45%) SQL Server
2 4 (5.97%) RDBMS
2 4 (5.97%) Relational Database
3 3 (4.48%) SAP BW
4 2 (2.99%) DB2
General
1 14 (20.90%) Finance
2 12 (17.91%) Retail
3 6 (8.96%) Banking
4 4 (5.97%) Manufacturing
4 4 (5.97%) Local Government
4 4 (5.97%) Retail Banking
5 2 (2.99%) Financial Institution
5 2 (2.99%) Legal
6 1 (1.49%) Aerospace
6 1 (1.49%) Automotive
Job Titles
1 18 (26.87%) Service Manager
2 10 (14.93%) Project Manager
3 6 (8.96%) Services Delivery Manager
3 6 (8.96%) Delivery Manager
3 6 (8.96%) IT Services Manager
4 5 (7.46%) Architect
4 5 (7.46%) Programme Manager
5 4 (5.97%) ITIL Manager
5 4 (5.97%) Technical Leader
5 4 (5.97%) Customer Services Manager
6 3 (4.48%) Applications Manager
6 3 (4.48%) SAP Retail Consultant
6 3 (4.48%) Service Level Manager
6 3 (4.48%) SAP Functional Consultant
6 3 (4.48%) SAP Consultant
6 3 (4.48%) Infrastructure Manager
6 3 (4.48%) Analyst
6 3 (4.48%) Consultant
6 3 (4.48%) Functional Consultant
6 3 (4.48%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (2.99%) HTML
1 2 (2.99%) .NET
1 2 (2.99%) Web Services
1 2 (2.99%) XML
1 2 (2.99%) XSD
1 2 (2.99%) JMS
1 2 (2.99%) WSDL
1 2 (2.99%) WebSphere MQ
1 2 (2.99%) Middleware
1 2 (2.99%) ActiveMQ
1 2 (2.99%) JSON
1 2 (2.99%) WebSphere Message Broker
1 2 (2.99%) REST
Miscellaneous
1 13 (19.40%) Analytical Skills
2 4 (5.97%) Management Information System
3 2 (2.99%) Thin Client
3 2 (2.99%) Mainframe
3 2 (2.99%) Clustering
3 2 (2.99%) Economics
3 2 (2.99%) Statistics
3 2 (2.99%) Data Protection Act
3 2 (2.99%) Fat Client
3 2 (2.99%) Open Source
4 1 (1.49%) FMCG
4 1 (1.49%) Replication
Operating Systems
1 13 (19.40%) Windows
2 6 (8.96%) Windows Server 2012
3 4 (5.97%) Windows Server 2008
4 3 (4.48%) Windows 7
5 2 (2.99%) Linux
6 1 (1.49%) Windows XP
6 1 (1.49%) Windows Server 2003
6 1 (1.49%) Windows 8
Processes & Methodologies
1 22 (32.84%) ITIL
2 15 (22.39%) Change Management
2 15 (22.39%) Stakeholder Management
3 10 (14.93%) PRINCE2
4 9 (13.43%) Service Management
5 8 (11.94%) Process Improvement
6 7 (10.45%) Incident Management
7 6 (8.96%) Enterprise Architecture
7 6 (8.96%) Programme Management
7 6 (8.96%) Project Management
7 6 (8.96%) Information Assurance
7 6 (8.96%) Continuous Improvement
8 5 (7.46%) Migration
8 5 (7.46%) Six Sigma
8 5 (7.46%) Lean Six Sigma
8 5 (7.46%) Problem Management
9 4 (5.97%) Release Management
9 4 (5.97%) BPMN
9 4 (5.97%) Coaching
10 3 (4.48%) Business Analysis
Programming Languages
1 2 (2.99%) Java
1 2 (2.99%) SQL
2 1 (1.49%) C
Qualifications
1 10 (14.93%) ITIL Certification
2 9 (13.43%) Security Cleared
3 5 (7.46%) Degree
3 5 (7.46%) SC Cleared
4 1 (1.49%) CTC Cleared
4 1 (1.49%) DV Cleared
4 1 (1.49%) CISSP
4 1 (1.49%) CISM
Quality Assurance & Compliance
1 11 (16.42%) SLA
2 5 (7.46%) QA
System Software
1 13 (19.40%) Active Directory
2 3 (4.48%) XenApp
3 2 (2.99%) Hyper-V
3 2 (2.99%) XenDesktop
4 1 (1.49%) XenServer
4 1 (1.49%) BlackBerry Internet Service
Systems Management
1 3 (4.48%) SCCM
2 2 (2.99%) SCOM
3 1 (1.49%) Backup Exec
3 1 (1.49%) WSUS
Vendors
1 7 (10.45%) IBM
2 6 (8.96%) Oracle
3 5 (7.46%) SAP
4 4 (5.97%) Microsoft
4 4 (5.97%) HP
4 4 (5.97%) Citrix
5 2 (2.99%) Software AG
5 2 (2.99%) Lotus
5 2 (2.99%) Salesforce.com
5 2 (2.99%) VMware
5 2 (2.99%) Google
5 2 (2.99%) Intel
5 2 (2.99%) Cisco
5 2 (2.99%) ServiceNow
6 1 (1.49%) F5
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