The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 63 56 74
Rank change year-on-year
-7 +18
Contract jobs citing Service Delivery 29 44 13
As % of all contract IT jobs located in the East Midlands 1.81% 2.76% 0.91%
As % of the Processes & Methodologies category 2.68% 4.10% 1.38%
Number of daily rates quoted 18 31 6
Average daily rate
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£375 £225 £350
Average daily rate % change year-on-year
+66.66% -35.71%
90% offered a daily rate of more than £264 £140 £331
10% offered a daily rate of more than £575 £400 £488
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 6 3 3
Average hourly rate £10.60 £8.82 £14.50
Average hourly rate % change year-on-year
+20.19% -39.20%
90% offered a hourly rate of more than £10.44 £8.82 £13.22
10% offered a hourly rate of more than £28.53 £129.76 £17.30
UK excluding London average hourly rate £14.00 £17.15 £19.00
% change year-on-year
-18.36% -9.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1081 1074 943
As % of all contract IT jobs located in the East Midlands 67.31% 67.25% 65.94%
Number of daily rates quoted 626 592 468
Average daily rate £375 £318 £350
Average daily rate % change year-on-year
+18.11% -9.28%
90% offered a daily rate of more than £231 £110 £231
10% offered a daily rate of more than £550 £430 £500
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 46 56 70
Average hourly rate £15.50 £17.00 £32.50
Average hourly rate % change year-on-year
-8.82% -47.69%
90% offered a hourly rate of more than £9.11 £9.00 £11.00
10% offered a hourly rate of more than £25.00 £36.50 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East Midlands region.

Service Delivery Daily Rate Trend in the East Midlands

Service Delivery
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East Midlands region over the 3 months to 24 December 2014.

Service Delivery Daily Rate Histogram in the East Midlands

Service Delivery
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East Midlands region.

Service Delivery Hourly Rate Trend in the East Midlands

Service Delivery
Hourly Rate Histogram in the East Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the East Midlands region over the 3 months to 24 December 2014.

Service Delivery Hourly Rate Histogram in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -1 9 £375 +36.36% 2
Northamptonshire -11 8 £425 +41.66% 3
Leicestershire +11 6 £325 -16.12% 3
Lincolnshire - 3 £375 -
Derbyshire 0 2 £290 +107.14% 3
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 December 2014, IT contractor jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 24 (36.92%) ITIL
2 16 (24.62%) Service Management
3 15 (23.08%) Windows
4 13 (20.00%) Finance
5 12 (18.46%) SLA
5 12 (18.46%) Change Management
6 10 (15.38%) Banking
7 9 (13.85%) Retail
7 9 (13.85%) Management Information System
7 9 (13.85%) Stakeholder Management
7 9 (13.85%) Active Directory
7 9 (13.85%) WAN
8 8 (12.31%) Continuous Improvement
8 8 (12.31%) Process Improvement
8 8 (12.31%) Analytical Skills
9 7 (10.77%) ITIL Certification
9 7 (10.77%) Logistics
9 7 (10.77%) Incident Management
10 6 (9.23%) Project Management
10 6 (9.23%) FMCG
11 5 (7.69%) Financial Modelling
11 5 (7.69%) IBM Blueworks
11 5 (7.69%) Six Sigma
11 5 (7.69%) IBM
11 5 (7.69%) PRINCE2
11 5 (7.69%) UNIX
11 5 (7.69%) Enterprise Architecture
11 5 (7.69%) Agile Software Development
11 5 (7.69%) Lean Six Sigma
11 5 (7.69%) Problem Management

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 December 2014, IT contractor jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.15%) Tomcat
1 4 (6.15%) Apache Solr
2 1 (1.54%) Lync
2 1 (1.54%) IBM Notes
2 1 (1.54%) Lotus Domino
Applications
1 2 (3.08%) MS Excel
2 1 (1.54%) MS Visio
2 1 (1.54%) MS PowerPoint
2 1 (1.54%) MS Project
Business Applications
1 3 (4.62%) SAP Retail
Cloud Services
1 5 (7.69%) IBM Blueworks
Communications & Networking
1 9 (13.85%) WAN
2 3 (4.62%) LAN
2 3 (4.62%) TCP/IP
3 2 (3.08%) DNS
3 2 (3.08%) Firewall
4 1 (1.54%) BIG-IP
4 1 (1.54%) Cisco ASA
4 1 (1.54%) ADSL
4 1 (1.54%) SAN
4 1 (1.54%) Intranet
4 1 (1.54%) Internet
4 1 (1.54%) PBX
4 1 (1.54%) DHCP
Database & Business Intelligence
1 3 (4.62%) SAP BW
2 1 (1.54%) Relational Database
2 1 (1.54%) SQL Server
2 1 (1.54%) RDBMS
Development Applications
1 4 (6.15%) JUnit
2 1 (1.54%) WinRunner
2 1 (1.54%) TestDirector
2 1 (1.54%) QuickTest Pro
2 1 (1.54%) Team Foundation Server
General
1 13 (20.00%) Finance
2 10 (15.38%) Banking
3 9 (13.85%) Retail
4 4 (6.15%) Retail Banking
5 2 (3.08%) Local Government
5 2 (3.08%) Legal
6 1 (1.54%) Manufacturing
Job Titles
1 25 (38.46%) Service Manager
2 13 (20.00%) Delivery Manager
2 13 (20.00%) Services Delivery Manager
3 7 (10.77%) Analyst
3 7 (10.77%) Consultant
4 5 (7.69%) Customer Services Manager
5 4 (6.15%) ITIL Manager
5 4 (6.15%) Project Manager
5 4 (6.15%) E-Commerce Manager
6 3 (4.62%) SAP Functional Consultant
6 3 (4.62%) Functional Consultant
6 3 (4.62%) SAP Consultant
6 3 (4.62%) Senior Manager
6 3 (4.62%) Service Level Manager
6 3 (4.62%) IT Services Manager
6 3 (4.62%) SAP Retail Consultant
7 2 (3.08%) Applications Manager
7 2 (3.08%) ITIL Service Manager
7 2 (3.08%) Process Manager
7 2 (3.08%) Performance Manager
Libraries, Frameworks & Software Standards
1 4 (6.15%) J2EE
2 3 (4.62%) WAP
3 1 (1.54%) EDI
Miscellaneous
1 9 (13.85%) Management Information System
2 8 (12.31%) Analytical Skills
3 6 (9.23%) FMCG
4 3 (4.62%) Data Protection Act
5 1 (1.54%) Computer Science
5 1 (1.54%) NHS
5 1 (1.54%) Replication
5 1 (1.54%) E-Learning
5 1 (1.54%) Economics
5 1 (1.54%) Statistics
Operating Systems
1 15 (23.08%) Windows
2 5 (7.69%) UNIX
3 4 (6.15%) Linux
4 3 (4.62%) Windows Server 2012
4 3 (4.62%) Windows 7
5 2 (3.08%) Windows XP
5 2 (3.08%) Windows Server 2008
6 1 (1.54%) Windows 8
Processes & Methodologies
1 24 (36.92%) ITIL
2 16 (24.62%) Service Management
3 12 (18.46%) Change Management
4 9 (13.85%) Stakeholder Management
5 8 (12.31%) Continuous Improvement
5 8 (12.31%) Process Improvement
6 7 (10.77%) Incident Management
6 7 (10.77%) Logistics
7 6 (9.23%) Project Management
8 5 (7.69%) Six Sigma
8 5 (7.69%) PRINCE2
8 5 (7.69%) Lean Six Sigma
8 5 (7.69%) Problem Management
8 5 (7.69%) Enterprise Architecture
8 5 (7.69%) Agile Software Development
8 5 (7.69%) Financial Modelling
9 4 (6.15%) Information Assurance
9 4 (6.15%) BPMN
9 4 (6.15%) E-Commerce
9 4 (6.15%) Process Management
Programming Languages
1 4 (6.15%) Java
1 4 (6.15%) SQL
2 2 (3.08%) C
Qualifications
1 7 (10.77%) ITIL Certification
2 4 (6.15%) Security Cleared
3 2 (3.08%) Degree
3 2 (3.08%) SC Cleared
4 1 (1.54%) CTC Cleared
4 1 (1.54%) DV Cleared
4 1 (1.54%) NVQ Level 3
Quality Assurance & Compliance
1 12 (18.46%) SLA
2 1 (1.54%) QA
System Software
1 9 (13.85%) Active Directory
2 3 (4.62%) Hyper-V
3 1 (1.54%) XenApp
3 1 (1.54%) XenServer
Systems Management
1 3 (4.62%) SCCM
1 3 (4.62%) SCOM
2 1 (1.54%) HP Quality Center
2 1 (1.54%) WSUS
Vendors
1 5 (7.69%) IBM
2 4 (6.15%) SAP
2 4 (6.15%) hybris
3 3 (4.62%) HP
4 2 (3.08%) Lotus
4 2 (3.08%) Microsoft
5 1 (1.54%) Cognos
5 1 (1.54%) Cisco
5 1 (1.54%) VMware
5 1 (1.54%) Infor
5 1 (1.54%) Citrix
5 1 (1.54%) F5
5 1 (1.54%) Oracle
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