The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 45 72 51
Rank change year-on-year
+27 -21
Contract jobs citing Service Delivery 49 27 32
As % of all contract IT jobs located in the East Midlands 3.14% 1.83% 2.55%
As % of the Processes & Methodologies category 4.23% 2.46% 3.75%
Number of daily rates quoted 28 18 22
Average daily rate
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£325 £288 £300
Average daily rate % change year-on-year
+13.04% -4.16%
90% offered a daily rate of more than £150 £140 £205
10% offered a daily rate of more than £433 £400 £400
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.21%
Number of hourly rates quoted 5 2 3
Average hourly rate £11.00 £8.82 £14.50
Average hourly rate % change year-on-year
+24.78% -39.20%
90% offered a hourly rate of more than £10.66 £8.82 £13.22
10% offered a hourly rate of more than £29.23 £8.82 £154.90
UK excluding London average hourly rate £15.30 £12.90 £17.00
% change year-on-year
+18.60% -24.11%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1159 1097 853
As % of all contract IT jobs located in the East Midlands 74.25% 74.17% 67.97%
Number of daily rates quoted 645 564 425
Average daily rate £375 £355 £355
Average daily rate % change year-on-year
+5.63% -
90% offered a daily rate of more than £250 £140 £213
10% offered a daily rate of more than £525 £550 £500
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 39 69 78
Average hourly rate £16.38 £25.00 £33.00
Average hourly rate % change year-on-year
-34.50% -24.24%
90% offered a hourly rate of more than £11.00 £9.00 £13.00
10% offered a hourly rate of more than £25.00 £40.00 £45.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East Midlands region.

Service Delivery Daily Rate Trend in the East Midlands

Service Delivery
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East Midlands region over the 3 months to 4 March 2015.

Service Delivery Daily Rate Histogram in the East Midlands

Service Delivery
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East Midlands region.

Service Delivery Hourly Rate Trend in the East Midlands

Service Delivery
Hourly Rate Histogram in the East Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the East Midlands region over the 3 months to 4 March 2015.

Service Delivery Hourly Rate Histogram in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -8 15 £350 +21.73% 6
Northamptonshire +4 13 £300 +20.00% 1
Leicestershire +14 10 £150 -61.90% 6
Derbyshire +9 7 £425 +113.83% 5
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 4 March 2015, IT contractor jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 35 (39.33%) ITIL
2 23 (25.84%) Finance
3 17 (19.10%) SLA
4 15 (16.85%) Service Management
4 15 (16.85%) Banking
4 15 (16.85%) Analytical Skills
5 14 (15.73%) Stakeholder Management
6 12 (13.48%) ITIL Certification
6 12 (13.48%) Continuous Improvement
7 11 (12.36%) Windows
8 10 (11.24%) Change Management
8 10 (11.24%) Retail
9 9 (10.11%) Logistics
9 9 (10.11%) PRINCE2
9 9 (10.11%) WAN
9 9 (10.11%) Project Management
10 8 (8.99%) SAP
11 7 (7.87%) Incident Management
11 7 (7.87%) Management Information System
12 6 (6.74%) Workflow
12 6 (6.74%) WFM
12 6 (6.74%) Agile Software Development
12 6 (6.74%) Active Directory
12 6 (6.74%) Load Balancing
12 6 (6.74%) Performance Management
12 6 (6.74%) Security Cleared
12 6 (6.74%) FMCG
13 5 (5.62%) Financial Modelling
13 5 (5.62%) Lean Six Sigma
13 5 (5.62%) IBM Blueworks

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 4 March 2015, IT contractor jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.49%) Tomcat
1 4 (4.49%) Apache Solr
2 1 (1.12%) Lync
2 1 (1.12%) Lotus Domino
Applications
1 1 (1.12%) MS Project
1 1 (1.12%) MS Visio
1 1 (1.12%) MS Excel
1 1 (1.12%) MS PowerPoint
Business Applications
1 4 (4.49%) SAP Retail
Cloud Services
1 5 (5.62%) IBM Blueworks
Communications & Networking
1 9 (10.11%) WAN
2 2 (2.25%) TCP/IP
2 2 (2.25%) LAN
3 1 (1.12%) Intranet
3 1 (1.12%) Internet
3 1 (1.12%) PBX
3 1 (1.12%) DNS
3 1 (1.12%) DHCP
Database & Business Intelligence
1 4 (4.49%) SAP BW
2 1 (1.12%) Relational Database
2 1 (1.12%) SQL Server
2 1 (1.12%) RDBMS
Development Applications
1 4 (4.49%) JUnit
2 1 (1.12%) Team Foundation Server
2 1 (1.12%) WinRunner
2 1 (1.12%) TestDirector
2 1 (1.12%) QuickTest Pro
General
1 23 (25.84%) Finance
2 15 (16.85%) Banking
3 10 (11.24%) Retail
4 4 (4.49%) Financial Institution
4 4 (4.49%) Retail Banking
5 3 (3.37%) Legal
5 3 (3.37%) Manufacturing
Job Titles
1 26 (29.21%) Service Manager
2 17 (19.10%) Analyst
3 14 (15.73%) Services Delivery Manager
3 14 (15.73%) Delivery Manager
4 11 (12.36%) Project Manager
4 11 (12.36%) Service Analyst
5 8 (8.99%) Consultant
6 7 (7.87%) Performance Analyst
6 7 (7.87%) Services Delivery Analyst
7 6 (6.74%) Team Leader
7 6 (6.74%) Service Performance Analyst
7 6 (6.74%) Service Desk Team Leader
8 5 (5.62%) Customer Services Manager
9 4 (4.49%) SAP Consultant
9 4 (4.49%) E-Commerce Manager
9 4 (4.49%) Support Engineer
9 4 (4.49%) Programme Manager
9 4 (4.49%) SAP Retail Consultant
10 3 (3.37%) ITIL Manager
10 3 (3.37%) IT Services Manager
Libraries, Frameworks & Software Standards
1 4 (4.49%) J2EE
2 3 (3.37%) WAP
3 2 (2.25%) SAML
4 1 (1.12%) EDI
Miscellaneous
1 15 (16.85%) Analytical Skills
2 7 (7.87%) Management Information System
3 6 (6.74%) FMCG
4 3 (3.37%) Data Protection Act
4 3 (3.37%) Computer Science
5 1 (1.12%) Mobile Banking
5 1 (1.12%) Hedge funds
5 1 (1.12%) Data Structures
5 1 (1.12%) NHS
5 1 (1.12%) Economics
5 1 (1.12%) Statistics
5 1 (1.12%) E-Learning
Operating Systems
1 11 (12.36%) Windows
2 5 (5.62%) UNIX
3 4 (4.49%) Linux
4 2 (2.25%) Windows XP
4 2 (2.25%) Windows 7
5 1 (1.12%) Windows 8
Processes & Methodologies
1 35 (39.33%) ITIL
2 15 (16.85%) Service Management
3 14 (15.73%) Stakeholder Management
4 12 (13.48%) Continuous Improvement
5 10 (11.24%) Change Management
6 9 (10.11%) Logistics
6 9 (10.11%) PRINCE2
6 9 (10.11%) Project Management
7 7 (7.87%) Incident Management
8 6 (6.74%) Workflow
8 6 (6.74%) WFM
8 6 (6.74%) Agile Software Development
8 6 (6.74%) Load Balancing
8 6 (6.74%) Performance Management
9 5 (5.62%) Financial Modelling
9 5 (5.62%) Lean Six Sigma
9 5 (5.62%) Process Improvement
9 5 (5.62%) Six Sigma
10 4 (4.49%) Programme Management
10 4 (4.49%) E-Commerce
Programming Languages
1 5 (5.62%) SQL
2 4 (4.49%) Java
3 2 (2.25%) VBA
4 1 (1.12%) R
4 1 (1.12%) C
4 1 (1.12%) VB
Qualifications
1 12 (13.48%) ITIL Certification
2 6 (6.74%) Security Cleared
3 4 (4.49%) Degree
3 4 (4.49%) SC Cleared
4 3 (3.37%) PRINCE2 Practitioner
4 3 (3.37%) PMP
4 3 (3.37%) PMI Certification
5 2 (2.25%) VCP4
6 1 (1.12%) CTC Cleared
6 1 (1.12%) DV Cleared
6 1 (1.12%) NVQ Level 3
6 1 (1.12%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 17 (19.10%) SLA
System Software
1 6 (6.74%) Active Directory
2 2 (2.25%) Hyper-V
2 2 (2.25%) VMware Infrastructure
Systems Management
1 2 (2.25%) SCCM
1 2 (2.25%) SCOM
2 1 (1.12%) HP Quality Center
Vendors
1 8 (8.99%) SAP
2 5 (5.62%) IBM
3 4 (4.49%) HP
3 4 (4.49%) hybris
4 2 (2.25%) Ab Initio
4 2 (2.25%) VMware
4 2 (2.25%) Business Objects
4 2 (2.25%) Informatica
5 1 (1.12%) Infor
5 1 (1.12%) Lotus
5 1 (1.12%) PeopleSoft
5 1 (1.12%) Oracle
5 1 (1.12%) Cognos
5 1 (1.12%) Microsoft
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