The table below looks at the prevalence of the term IVR in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 131 - 124
Rank change year-on-year
- 0
Contract jobs citing IVR 18 0 16
As % of all contract IT jobs located in the East of England 0.58% - 0.52%
As % of the Miscellaneous category 1.94% - 1.97%
Number of daily rates quoted 17 0 7
Average daily rate
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£250 - £400
90% offered a daily rate of more than £223 - £378
10% offered a daily rate of more than £413 - £435
UK excluding London average daily rate £300 £375 £400
% change year-on-year
-20.00% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £25.00 -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the East of England region.

Miscellaneous Category
East of England
Contract IT job ads with a match in the
Miscellaneous category
926 732 812
As % of all contract IT jobs located in the East of England 29.96% 30.42% 26.42%
Number of daily rates quoted 517 365 350
Average daily rate £340 £336 £350
Average daily rate % change year-on-year
+1.34% -4.14%
90% offered a daily rate of more than £190 £186 £225
10% offered a daily rate of more than £490 £450 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 88 92 93
Average hourly rate £23.50 £31.50 £23.00
Average hourly rate % change year-on-year
-25.39% +36.95%
90% offered a hourly rate of more than £12.50 £13.95 £14.50
10% offered a hourly rate of more than £42.30 £45.20 £40.15
UK excluding London average hourly rate £17.50 £17.50 £22.50
% change year-on-year
- -22.22%

IVR
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the East of England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the East of England

IVR
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the East of England region.

IVR Daily Rate Trend in the East of England

IVR
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the East of England region over the 3 months to 20 October 2014.

IVR Daily Rate Histogram in the East of England

IVR
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the East of England region.

IVR Hourly Rate Trend in the East of England

IVR
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the East of England region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 7 £413 - 1
Essex - - - -
IVR
England

IVR
Top 25 Related IT Skills in the East of England

For the 6 months to 20 October 2014, IT contractor jobs across the East of England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 11 (50.00%) Telecoms
1 11 (50.00%) CMS
1 11 (50.00%) PBX
1 11 (50.00%) WFM
2 10 (45.45%) Data Analysis
2 10 (45.45%) Verint
2 10 (45.45%) MS Excel
2 10 (45.45%) Microsoft
3 9 (40.91%) Analytical Skills
4 6 (27.27%) Retail
4 6 (27.27%) SMS
5 4 (18.18%) Finance
5 4 (18.18%) PRINCE2
6 2 (9.09%) Cisco CUCM
6 2 (9.09%) Cisco ICM
6 2 (9.09%) PCI DSS
6 2 (9.09%) Migration
6 2 (9.09%) Stakeholder Management
6 2 (9.09%) Contact Management
6 2 (9.09%) Cisco
6 2 (9.09%) MS Visio
6 2 (9.09%) Project Management
7 1 (4.55%) Change Management
7 1 (4.55%) Smart Meter
7 1 (4.55%) Analytics

IVR
Top Related IT Skills in the East of England by Category

For the 6 months to 20 October 2014, IT contractor jobs across the East of England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 11 (50.00%) CMS
Applications
1 10 (45.45%) MS Excel
2 2 (9.09%) MS Visio
Communications & Networking
1 11 (50.00%) PBX
2 6 (27.27%) SMS
3 2 (9.09%) Cisco ICM
General
1 11 (50.00%) Telecoms
2 6 (27.27%) Retail
3 4 (18.18%) Finance
Job Titles
1 13 (59.09%) Analyst
2 6 (27.27%) Project Manager
3 3 (13.64%) Telephony Analyst
4 2 (9.09%) Cisco Support Engineer
4 2 (9.09%) Support Engineer
4 2 (9.09%) Cisco Engineer
4 2 (9.09%) Cisco Support
5 1 (4.55%) Integration Analyst
5 1 (4.55%) Voice Analyst
5 1 (4.55%) Test Leader
5 1 (4.55%) Business Analyst
Miscellaneous
1 9 (40.91%) Analytical Skills
2 1 (4.55%) Smart Meter
Processes & Methodologies
1 11 (50.00%) WFM
2 10 (45.45%) Data Analysis
3 4 (18.18%) PRINCE2
4 2 (9.09%) Project Management
4 2 (9.09%) Contact Management
4 2 (9.09%) Migration
4 2 (9.09%) Stakeholder Management
5 1 (4.55%) Change Management
5 1 (4.55%) Analytics
Quality Assurance & Compliance
1 2 (9.09%) PCI DSS
Systems Management
1 2 (9.09%) Cisco CUCM
Vendors
1 10 (45.45%) Microsoft
1 10 (45.45%) Verint
2 2 (9.09%) Cisco