The table below looks at the prevalence of the term IVR in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 141 144 119
Rank change year-on-year
+3 -25
Contract jobs citing IVR 4 2 2
As % of all contract IT jobs located in the East of England 0.13% 0.066% 0.084%
As % of the Miscellaneous category 0.48% 0.24% 0.27%
Number of daily rates quoted 3 2 0
Average daily rate
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£425 £295 -
Average daily rate % change year-on-year
+44.06% -
UK excluding London average daily rate £425 £355 £365
% change year-on-year
+19.71% -2.73%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.22 £33.50 £14.96
% change year-on-year
-33.67% +123.93%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the East of England region.

Miscellaneous Category
East of England
Contract IT job ads with a match in the
Miscellaneous category
829 828 751
As % of all contract IT jobs located in the East of England 26.63% 27.29% 31.42%
Number of daily rates quoted 443 479 365
Average daily rate £350 £350 £350
90% offered a daily rate of more than £200 £176 £225
10% offered a daily rate of more than £500 £490 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 86 82 96
Average hourly rate £28.50 £27.50 £25.75
Average hourly rate % change year-on-year
+3.63% +6.79%
90% offered a hourly rate of more than £14.40 £16.50 £12.38
10% offered a hourly rate of more than £42.50 £42.50 £42.50
UK excluding London average hourly rate £19.08 £21.75 £20.00
% change year-on-year
-12.27% +8.75%

IVR
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the East of England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the East of England

IVR
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the East of England region.

IVR Daily Rate Trend in the East of England

IVR
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the East of England region over the 3 months to 29 July 2015.

IVR Daily Rate Histogram in the East of England

IVR
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the East of England region.

IVR Hourly Rate Trend in the East of England

IVR
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the East of England region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex - 3 £363 -
Suffolk - 1 £525 -
IVR
England

IVR
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2015, IT contractor jobs across the East of England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 5 (83.33%) Cisco
2 4 (66.67%) PBX
2 4 (66.67%) VoIP
3 3 (50.00%) Telecoms
3 3 (50.00%) IP Telephony
3 3 (50.00%) Cisco UCCX
4 2 (33.33%) CCVP
4 2 (33.33%) Mitel
4 2 (33.33%) Disaster Recovery
4 2 (33.33%) Management Information System
4 2 (33.33%) Frame Relay
4 2 (33.33%) VLAN
4 2 (33.33%) TCP/IP
4 2 (33.33%) Business Intelligence
4 2 (33.33%) H.323
4 2 (33.33%) Internet
4 2 (33.33%) ATM
4 2 (33.33%) ISDN
5 1 (16.67%) PSTN
5 1 (16.67%) Avaya
5 1 (16.67%) Alcatel-Lucent
5 1 (16.67%) Siemens
5 1 (16.67%) Configuration Management
5 1 (16.67%) DPNSS
5 1 (16.67%) QSIG
5 1 (16.67%) Degree
5 1 (16.67%) WFM
5 1 (16.67%) Computer Science
5 1 (16.67%) Network Security
5 1 (16.67%) Video Conferencing

IVR
Top Related IT Skills in the East of England by Category

For the 6 months to 29 July 2015, IT contractor jobs across the East of England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) CMS
Communications & Networking
1 4 (66.67%) PBX
1 4 (66.67%) VoIP
2 3 (50.00%) IP Telephony
3 2 (33.33%) VLAN
3 2 (33.33%) H.323
3 2 (33.33%) Frame Relay
3 2 (33.33%) TCP/IP
3 2 (33.33%) Internet
3 2 (33.33%) ATM
3 2 (33.33%) ISDN
4 1 (16.67%) PSTN
4 1 (16.67%) DPNSS
4 1 (16.67%) QSIG
4 1 (16.67%) Network Security
General
1 3 (50.00%) Telecoms
2 1 (16.67%) Finance
2 1 (16.67%) Billing
Job Titles
1 3 (50.00%) VoIP Engineer
2 1 (16.67%) Voice Engineer
2 1 (16.67%) Designer
2 1 (16.67%) Lead Designer
2 1 (16.67%) Network Engineer
Libraries, Frameworks & Software Standards
1 1 (16.67%) XMPP
Miscellaneous
1 2 (33.33%) Management Information System
2 1 (16.67%) Handset
2 1 (16.67%) Computer Science
2 1 (16.67%) Video Conferencing
2 1 (16.67%) Analytical Skills
Processes & Methodologies
1 2 (33.33%) Disaster Recovery
1 2 (33.33%) Business Intelligence
2 1 (16.67%) Configuration Management
2 1 (16.67%) Risk Management
2 1 (16.67%) Migration
2 1 (16.67%) Stakeholder Management
2 1 (16.67%) Asset Management
2 1 (16.67%) WFM
2 1 (16.67%) Infrastructure Management
Programming Languages
1 1 (16.67%) C
Qualifications
1 2 (33.33%) CCVP
2 1 (16.67%) Degree
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Systems Management
1 3 (50.00%) Cisco UCCX
2 1 (16.67%) Cisco CUCM
Vendors
1 5 (83.33%) Cisco
2 2 (33.33%) Mitel
3 1 (16.67%) Avaya
3 1 (16.67%) Alcatel-Lucent
3 1 (16.67%) Siemens