East of England IVR Contracts

The table below looks at the demand for Interactive Voice Response (IVR) skills within the East of England region with a comparison to our Miscellaneous category. Included is a guide to the contractor rates offered in IT jobs that have cited IVR over the 3 months to 21 November 2008 with a comparison to the same period last year.

Interactive Voice Response (IVR)
Location Chertsey City of London Clapham East of England England Glasgow Leeds London Newcastle Upon Tyne Norfolk North East North West Norwich Scotland Sheffield South East South West South Yorkshire Surrey Tyne and Wear UK West Midlands West Yorkshire Yorkshire	3 months to 21 Nov 2008	Same period last year
Rank	120	155
Rank change on same period last year	+35
Matching contract IT job ads	3	1
As % of all UK contract IT job ads sampled	0.005 %	0.001 %
As % of the category below	0.467 %	0.123 %
Daily rates quoted	0	1
Average minimum daily rate	-	£420
Average daily rate	-	£420
% change on same period last year	-
Average maximum daily rate	-	£420
UK excluding London average daily rate	£454	£409
% change on same period last year	+11.20 %
Hourly rates quoted	0	0
Average minimum hourly rate	-	-
Average hourly rate	-	-
% change on same period last year	-
Average maximum hourly rate	-	-
UK excluding London average hourly rate	-	£22.83
% change on same period last year	-
Miscellaneous East of England
Matching contract IT job ads	643	815
As % of all UK contract IT job ads sampled	1.013 %	0.873 %
Daily rates quoted	173	248
Average minimum daily rate	£307	£303
Average daily rate	£327	£324
% change on same period last year	+0.81 %
Average maximum daily rate	£346	£345
UK excluding London average daily rate	£344	£343
% change on same period last year	+0.33 %
Hourly rates quoted	116	136
Average minimum hourly rate	£27.00	£31.01
Average hourly rate	£29.90	£33.72
% change on same period last year	-11.32 %
Average maximum hourly rate	£32.81	£36.43
UK excluding London average hourly rate	£25.46	£25.58
% change on same period last year	-0.46 %
IVR England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing IVR across the East of England region as a proportion of the total demand within the Miscellaneous category.

IVR
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the East of England region.

IVR
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the East of England region.

IVR
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the East of England region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Norfolk	-	3	-	-

IVR England

IVR
Top 9 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the East of England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 3 (50.00 %) Finance 1 3 (50.00 %) Speech Recognition 2 2 (33.33 %) Insurance 2 2 (33.33 %) Telecoms 2 2 (33.33 %) Banking 2 2 (33.33 %) SMS 2 2 (33.33 %) TCP/IP 3 1 (16.67 %) Genesys 3 1 (16.67 %) CTI

IVR
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the East of England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Communications & Networking 1 2 (33.33 %) SMS 1 2 (33.33 %) TCP/IP 2 1 (16.67 %) CTI	General 1 3 (50.00 %) Finance 2 2 (33.33 %) Banking 2 2 (33.33 %) Insurance 2 2 (33.33 %) Telecoms
Job Titles 1 2 (33.33 %) Project Manager 1 2 (33.33 %) Systems Integrator 2 1 (16.67 %) Systems Engineer 2 1 (16.67 %) Interface Designer	Miscellaneous 1 3 (50.00 %) Speech Recognition
Vendors 1 1 (16.67 %) Genesys