The statistics below represent IT contracts advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 119 123 111
Rank change year-on-year
+4 -12
Contract jobs requiring a Technical Support 6 12 25
As % of all contract IT jobs located in the East of England 0.24% 0.44% 0.86%
As % of the Job Titles category 0.25% 0.46% 0.92%
Number of daily rates quoted 4 7 12
Median daily rate £120 £288 £195
Median daily rate % change year-on-year
-58.26% +47.43%
90% offered a daily rate of more than £99 £230 £190
10% offered a daily rate of more than £334 £423 £235
UK excluding London median daily rate £289 £263 £225
% change year-on-year
+10.00% +16.66%
Number of hourly rates quoted 0 2 5
Median hourly rate - £14.50 £23.00
Median hourly rate % change year-on-year
- -36.95%
UK excluding London median hourly rate £16.25 £14.25 £18.00
% change year-on-year
+14.03% -20.83%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2392 2595 2732
As % of all contract IT jobs located in the East of England 96.06% 95.40% 93.92%
Number of daily rates quoted 1351 1466 1513
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £170 £200 £198
10% offered a daily rate of more than £525 £525 £475
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 178 229 229
Median hourly rate £16.50 £16.50 £17.50
Median hourly rate % change year-on-year
- -5.71%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £40.25 £40.00 £37.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Technical Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the East of England region.

Technical Support Daily Rate Trend in the East of England

Technical Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the East of England region over the 3 months to 1 June 2016.

Technical Support Daily Rate Histogram in the East of England

Technical Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the East of England region.

Technical Support Hourly Rate Trend in the East of England

Technical Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 1 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +11 3 £90 -74.28% 1
Cambridgeshire +8 2 £120 -64.44% 2
Bedfordshire +2 1 £425 -10.52% 3
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 1 June 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Technical Support in the job title.

1 7 (46.67%) Windows
2 6 (40.00%) Active Directory
3 5 (33.33%) ITIL
3 5 (33.33%) Windows 7
4 4 (26.67%) Microsoft
5 3 (20.00%) MS Office
5 3 (20.00%) LAN
5 3 (20.00%) WAN
5 3 (20.00%) Windows Server
6 2 (13.33%) Patch Management
6 2 (13.33%) SC Cleared
6 2 (13.33%) Security Cleared
6 2 (13.33%) Capacity Management
6 2 (13.33%) SCCM
6 2 (13.33%) Line Management
6 2 (13.33%) MS Excel
6 2 (13.33%) SLA
6 2 (13.33%) Apple
6 2 (13.33%) Problem Management
6 2 (13.33%) Supplier Management
7 1 (6.67%) CCNP
7 1 (6.67%) CCNA
7 1 (6.67%) Network Design
7 1 (6.67%) JNCIA
7 1 (6.67%) JNCIS
7 1 (6.67%) JNCIP
7 1 (6.67%) JNCIE
7 1 (6.67%) Local Government
7 1 (6.67%) Strategic Planning
7 1 (6.67%) MCITP

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) SharePoint
1 1 (6.67%) SharePoint 2010
Applications
1 3 (20.00%) MS Office
2 2 (13.33%) MS Excel
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 3 (20.00%) LAN
1 3 (20.00%) WAN
2 1 (6.67%) DHCP
2 1 (6.67%) DNS
2 1 (6.67%) Firewall
2 1 (6.67%) Junos
2 1 (6.67%) Network Security
2 1 (6.67%) Wireless
General
1 1 (6.67%) Back Office
1 1 (6.67%) Finance
1 1 (6.67%) Local Government
1 1 (6.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.67%) Middleware
Miscellaneous
1 1 (6.67%) Blog
1 1 (6.67%) BYOD
1 1 (6.67%) Data Centre
Operating Systems
1 7 (46.67%) Windows
2 5 (33.33%) Windows 7
3 3 (20.00%) Windows Server
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2008
4 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 5 (33.33%) ITIL
2 2 (13.33%) Capacity Management
2 2 (13.33%) Line Management
2 2 (13.33%) Patch Management
2 2 (13.33%) Problem Management
2 2 (13.33%) Supplier Management
3 1 (6.67%) Incident Management
3 1 (6.67%) Network Design
3 1 (6.67%) Operations Management
3 1 (6.67%) Project Management
3 1 (6.67%) Service Delivery
3 1 (6.67%) Service Management
3 1 (6.67%) Strategic Planning
Qualifications
1 2 (13.33%) SC Cleared
1 2 (13.33%) Security Cleared
2 1 (6.67%) CCNA
2 1 (6.67%) CCNP
2 1 (6.67%) Cisco Certification
2 1 (6.67%) JNCIA
2 1 (6.67%) JNCIE
2 1 (6.67%) JNCIP
2 1 (6.67%) JNCIS
2 1 (6.67%) MCITP
2 1 (6.67%) MCSA
2 1 (6.67%) MCSE
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 6 (40.00%) Active Directory
Systems Management
1 2 (13.33%) SCCM
2 1 (6.67%) SCOM
Vendors
1 4 (26.67%) Microsoft
2 2 (13.33%) Apple
3 1 (6.67%) Cisco
3 1 (6.67%) Citrix
3 1 (6.67%) Intel Security
3 1 (6.67%) Juniper
3 1 (6.67%) ServiceNow
3 1 (6.67%) VMware
3 1 (6.67%) WorldPay