The statistics below represent IT contracts advertised across the East of England region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / East of England
Rank 111 112 113
Rank change year-on-year
+1 +1
Contract jobs requiring a Technical Support 13 9 10
As % of all contract IT jobs located in the East of England 0.61% 0.39% 0.39%
As % of the Job Titles category 0.64% 0.40% 0.41%
Number of daily rates quoted 12 5 7
Median daily rate £200 £500 £375
Median daily rate % change year-on-year
-60.00% +33.33%
90% offered a daily rate of more than £120 £240 £188
10% offered a daily rate of more than £295 £500 £450
UK excluding London median daily rate £200 £275 £288
% change year-on-year
-27.27% -4.34%
Number of hourly rates quoted 0 1 0
Median hourly rate - £150.00 -
UK excluding London median hourly rate £13.00 £14.00 £13.25
% change year-on-year
-7.14% +5.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2026 2232 2459
As % of all contract IT jobs located in the East of England 95.21% 95.96% 96.85%
Number of daily rates quoted 1178 1340 1434
Median daily rate £388 £410 £390
Median daily rate % change year-on-year
-5.48% +5.12%
90% offered a daily rate of more than £195 £250 £190
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 159 191 234
Median hourly rate £32.50 £22.50 £17.50
Median hourly rate % change year-on-year
+44.44% +28.57%
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £48.31 £50.68 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.74
% change year-on-year
-2.77% +7.55%

Technical Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East of England

Technical Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the East of England region.

Technical Support Daily Rate Trend in the East of England

Technical Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the East of England region over the 3 months to 20 February 2017.

Technical Support Daily Rate Histogram in the East of England

Technical Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the East of England region.

Technical Support Hourly Rate Trend in the East of England

Technical Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +9 5 £140 -
Hertfordshire 0 4 £200 - 2
Suffolk -3 3 £250 +11.11% 2
Bedfordshire +4 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 20 February 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Technical Support in the job title.

1 11 (61.11%) Microsoft
2 10 (55.56%) Active Directory
2 10 (55.56%) Windows
3 7 (38.89%) VMware
3 7 (38.89%) VMware Infrastructure
4 6 (33.33%) Data Centre
4 6 (33.33%) SQL
4 6 (33.33%) LAN
5 5 (27.78%) Dell
5 5 (27.78%) Service Delivery
6 4 (22.22%) MS Excel
6 4 (22.22%) SCCM
6 4 (22.22%) Windows 7
7 3 (16.67%) vSphere
7 3 (16.67%) Capacity Planning
7 3 (16.67%) Enterprise Storage
7 3 (16.67%) Unified Communications
7 3 (16.67%) High Availability
7 3 (16.67%) Virtual Servers
7 3 (16.67%) Windows Server
7 3 (16.67%) EMC VNX
7 3 (16.67%) Software Deployment
7 3 (16.67%) Software Distribution
7 3 (16.67%) Performance Monitoring
7 3 (16.67%) HP
7 3 (16.67%) WAN
7 3 (16.67%) IBM Notes
7 3 (16.67%) MS Office
7 3 (16.67%) EMC
7 3 (16.67%) A+ Certification

Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) IBM Notes
Applications
1 4 (22.22%) MS Excel
2 3 (16.67%) MS Office
3 1 (5.56%) Spreadsheet
Business Applications
1 1 (5.56%) SAP Oil and Gas
1 1 (5.56%) Unit4 Business World
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 6 (33.33%) LAN
2 3 (16.67%) Unified Communications
2 3 (16.67%) WAN
3 2 (11.11%) SAN
4 1 (5.56%) Internet
4 1 (5.56%) Intranet
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server 2008
General
1 2 (11.11%) Finance
1 2 (11.11%) Front Office
2 1 (5.56%) Electronics
2 1 (5.56%) Local Government
2 1 (5.56%) Manufacturing
2 1 (5.56%) Marketing
2 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (16.67%) Java SE
Miscellaneous
1 6 (33.33%) Data Centre
2 3 (16.67%) EMC VNX
2 3 (16.67%) Enterprise Storage
3 1 (5.56%) NHS
Operating Systems
1 10 (55.56%) Windows
2 4 (22.22%) Windows 7
3 3 (16.67%) Windows Server
4 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 5 (27.78%) Service Delivery
2 3 (16.67%) Capacity Planning
2 3 (16.67%) Disaster Recovery
2 3 (16.67%) High Availability
2 3 (16.67%) Performance Monitoring
2 3 (16.67%) Software Deployment
2 3 (16.67%) Software Distribution
3 2 (11.11%) ITIL
3 2 (11.11%) People Management
4 1 (5.56%) Business Intelligence
4 1 (5.56%) Digital Marketing
4 1 (5.56%) ERP
4 1 (5.56%) Incident Management
4 1 (5.56%) Migration
4 1 (5.56%) Network Management
4 1 (5.56%) Programme Management
4 1 (5.56%) Project Management
4 1 (5.56%) Server Monitoring
4 1 (5.56%) Time Management
Programming Languages
1 6 (33.33%) SQL
2 1 (5.56%) VBA
Qualifications
1 3 (16.67%) A+ Certification
2 1 (5.56%) DBS Check
2 1 (5.56%) MOS
2 1 (5.56%) SC Cleared
2 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 1 (5.56%) QA
1 1 (5.56%) SLA
System Software
1 10 (55.56%) Active Directory
2 7 (38.89%) VMware Infrastructure
3 3 (16.67%) Microsoft App-V
3 3 (16.67%) Microsoft Virtual Server
3 3 (16.67%) Virtual Servers
3 3 (16.67%) vSphere
4 2 (11.11%) VMware ESX
5 1 (5.56%) Hyper-V
5 1 (5.56%) Virtual Desktop
5 1 (5.56%) XenApp
Systems Management
1 4 (22.22%) SCCM
2 1 (5.56%) Backup Exec
2 1 (5.56%) Microsoft Data Protection Manager
Vendors
1 11 (61.11%) Microsoft
2 7 (38.89%) VMware
3 5 (27.78%) Dell
4 3 (16.67%) EMC
4 3 (16.67%) HP
4 3 (16.67%) Lotus
5 1 (5.56%) Apple
5 1 (5.56%) Citrix
5 1 (5.56%) NetApp
5 1 (5.56%) Oracle
5 1 (5.56%) SAP
5 1 (5.56%) Veeam