The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
Scotland / Edinburgh
Rank 70 85 82
Rank change year-on-year
+15 -3
Contract jobs citing Customer Engagement 4 4 2
As % of all contract IT jobs located in Edinburgh 0.49% 0.28% 0.15%
As % of the Processes & Methodologies category 0.59% 0.35% 0.19%
Number of daily rates quoted 2 2 0
Median daily rate £425 £340 -
Median daily rate % change year-on-year
+25.00% -
UK excluding London median daily rate £413 £400 £400
% change year-on-year
+3.12% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
682 1152 1066
As % of all contract IT jobs located in Edinburgh 82.97% 81.93% 80.33%
Number of daily rates quoted 427 600 564
Median daily rate £400 £385 £400
Median daily rate % change year-on-year
+3.89% -3.75%
90% offered a daily rate of more than £288 £280 £300
10% offered a daily rate of more than £550 £525 £538
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 7 9 8
Median hourly rate £19.50 £19.02 £47.50
Median hourly rate % change year-on-year
+2.52% -59.95%
90% offered a hourly rate of more than £14.50 £15.25 £22.50
10% offered a hourly rate of more than £52.17 £41.50 £73.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Customer Engagement
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Edinburgh

Customer Engagement
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Edinburgh region.

Customer Engagement Daily Rate Trend in Edinburgh

Customer Engagement
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the Edinburgh region over the 3 months to 20 January 2017.

Customer Engagement Daily Rate Histogram in Edinburgh

Customer Engagement
Top 21 Related IT Skills in Edinburgh

For the 6 months to 20 January 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Customer Engagement.

1 3 (75.00%) Agile Software Development
2 2 (50.00%) Business Intelligence
2 2 (50.00%) Six Sigma
2 2 (50.00%) Project Management
2 2 (50.00%) Service Delivery
2 2 (50.00%) Change Management
2 2 (50.00%) Lean Six Sigma
2 2 (50.00%) Customer Insight
2 2 (50.00%) Business Analytics
2 2 (50.00%) Business Transformation
2 2 (50.00%) Analytics
2 2 (50.00%) Analytical Skills
2 2 (50.00%) Target Operating Model
2 2 (50.00%) Service Design
3 1 (25.00%) Impala
3 1 (25.00%) Apache Hive
3 1 (25.00%) Big Data
3 1 (25.00%) Business Analysis
3 1 (25.00%) Informatica
3 1 (25.00%) PowerCenter
3 1 (25.00%) Retail

Customer Engagement
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (25.00%) Apache Hive
1 1 (25.00%) Big Data
1 1 (25.00%) Impala
1 1 (25.00%) PowerCenter
General
1 1 (25.00%) Retail
Job Titles
1 2 (50.00%) Business Manager
2 1 (25.00%) Analyst
2 1 (25.00%) Big Data Consultant
2 1 (25.00%) Business Analyst
2 1 (25.00%) Business Change Manager
2 1 (25.00%) Business Improvement Manager
2 1 (25.00%) Change Manager
2 1 (25.00%) Consultant
2 1 (25.00%) Data Consultant
2 1 (25.00%) Digital Transformation
2 1 (25.00%) Digital Transformation Manager
2 1 (25.00%) Informatica Consultant
2 1 (25.00%) Transformation Manager
Miscellaneous
1 2 (50.00%) Analytical Skills
Processes & Methodologies
1 3 (75.00%) Agile Software Development
2 2 (50.00%) Analytics
2 2 (50.00%) Business Analytics
2 2 (50.00%) Business Intelligence
2 2 (50.00%) Business Transformation
2 2 (50.00%) Change Management
2 2 (50.00%) Customer Insight
2 2 (50.00%) Lean Six Sigma
2 2 (50.00%) Project Management
2 2 (50.00%) Service Delivery
2 2 (50.00%) Service Design
2 2 (50.00%) Six Sigma
2 2 (50.00%) Target Operating Model
3 1 (25.00%) Business Analysis
Vendors
1 1 (25.00%) Informatica