The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 89 80 -
Rank change year-on-year
-9 -
Contract jobs citing Customer Engagement 7 7 0
As % of all contract IT jobs located in Edinburgh 0.52% 0.49% -
As % of the Processes & Methodologies category 0.62% 0.60% -
Number of daily rates quoted 4 2 0
Median daily rate £368 £350 -
Median daily rate % change year-on-year
+5.00% -
UK excluding London median daily rate £368 £353 £369
% change year-on-year
+4.25% -4.40%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £59.50 £14.63
% change year-on-year
- +306.83%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
1126 1168 1009
As % of all contract IT jobs located in Edinburgh 82.86% 81.45% 78.64%
Number of daily rates quoted 617 605 611
Median daily rate £400 £375 £405
Median daily rate % change year-on-year
+6.66% -7.40%
90% offered a daily rate of more than £288 £275 £270
10% offered a daily rate of more than £525 £500 £513
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 6 13 17
Median hourly rate £15.82 £18.50 £25.00
Median hourly rate % change year-on-year
-14.51% -26.00%
90% offered a hourly rate of more than £11.52 £12.35 £18.00
10% offered a hourly rate of more than £42.50 £42.50 £32.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Customer Engagement
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Edinburgh

Customer Engagement
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Edinburgh region.

Customer Engagement Daily Rate Trend in Edinburgh

Customer Engagement
Top 30 Related IT Skills in Edinburgh

For the 6 months to 29 June 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Customer Engagement.

1 4 (33.33%) Migration
1 4 (33.33%) Resource Management
2 3 (25.00%) Requirements Management
2 3 (25.00%) Service Management
2 3 (25.00%) Service Delivery
2 3 (25.00%) ITIL
2 3 (25.00%) CA
2 3 (25.00%) ITIL V3
2 3 (25.00%) Nimsoft
2 3 (25.00%) Service Design
3 2 (16.67%) Stakeholder and Relationship Management
3 2 (16.67%) Data Centre
3 2 (16.67%) Identity Access Management
3 2 (16.67%) MySQL
3 2 (16.67%) CRM
3 2 (16.67%) Data Warehouse
3 2 (16.67%) ETL
3 2 (16.67%) Identity Management
3 2 (16.67%) Finance
3 2 (16.67%) BPR
3 2 (16.67%) Stakeholder Management
3 2 (16.67%) Programme Management
3 2 (16.67%) Critical Path Analysis
3 2 (16.67%) Business Analysis
3 2 (16.67%) Pentaho
4 1 (8.33%) Amazon AWS
4 1 (8.33%) Marketing
4 1 (8.33%) Banking
4 1 (8.33%) Web Analytics
4 1 (8.33%) Coremetrics

Customer Engagement
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SAS
Business Applications
1 1 (8.33%) Radian6
1 1 (8.33%) WebTrends
Cloud Services
1 1 (8.33%) Adobe Analytics
1 1 (8.33%) Amazon AWS
Database & Business Intelligence
1 2 (16.67%) Data Warehouse
1 2 (16.67%) MySQL
1 2 (16.67%) Pentaho
2 1 (8.33%) Enterprise Data Warehouse
General
1 2 (16.67%) Finance
2 1 (8.33%) Banking
2 1 (8.33%) Marketing
Job Titles
1 4 (33.33%) Contracts Manager
1 4 (33.33%) IT Manager
1 4 (33.33%) IT Project Manager
1 4 (33.33%) Project Manager
2 3 (25.00%) Architect
2 3 (25.00%) Consultant
2 3 (25.00%) Service Architect
2 3 (25.00%) Service Management Architect
3 2 (16.67%) Analyst
3 2 (16.67%) Business Analyst
3 2 (16.67%) Process Analyst
4 1 (8.33%) Analytics Consultant
4 1 (8.33%) Business Intelligence Consultant
4 1 (8.33%) MySQL Consultant
4 1 (8.33%) Web Analytics Consultant
4 1 (8.33%) Web Consultant
Libraries, Frameworks & Software Standards
1 1 (8.33%) Web Services
Miscellaneous
1 2 (16.67%) Data Centre
2 1 (8.33%) User Experience
Processes & Methodologies
1 4 (33.33%) Migration
1 4 (33.33%) Resource Management
2 3 (25.00%) ITIL
2 3 (25.00%) ITIL V3
2 3 (25.00%) Requirements Management
2 3 (25.00%) Service Delivery
2 3 (25.00%) Service Design
2 3 (25.00%) Service Management
3 2 (16.67%) BPR
3 2 (16.67%) Business Analysis
3 2 (16.67%) Critical Path Analysis
3 2 (16.67%) CRM
3 2 (16.67%) ETL
3 2 (16.67%) Identity Access Management
3 2 (16.67%) Identity Management
3 2 (16.67%) Programme Management
3 2 (16.67%) Stakeholder and Relationship Management
3 2 (16.67%) Stakeholder Management
4 1 (8.33%) Analytics
4 1 (8.33%) Campaign Management
Vendors
1 3 (25.00%) CA
1 3 (25.00%) Nimsoft
2 1 (8.33%) Adobe
2 1 (8.33%) Coremetrics