The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 107 91 -
Rank change year-on-year
-16 -
Permanent jobs citing Customer Engagement 5 2 0
As % of all permanent IT jobs located in Edinburgh 0.33% 0.15% -
As % of the Processes & Methodologies category 0.40% 0.18% -
Number of salaries quoted 5 1 0
Average salary £39,000 £45,000 -
Average salary % change year-on-year
-13.33% -
UK excluding London average salary £48,500 £47,500 £52,500
% change year-on-year
+2.10% -9.52%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1257 1117 1018
As % of all permanent IT jobs located in Edinburgh 83.80% 83.48% 81.18%
Number of salaries quoted 839 711 720
Average salary £42,000 £46,000 £42,500
Average salary % change year-on-year
-8.69% +8.23%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Edinburgh

Customer Engagement
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Edinburgh region.

Customer Engagement Salary Trend in Edinburgh

Customer Engagement
Top 30 Related IT Skills in Edinburgh

For the 6 months to 1 October 2014, IT jobs across the Edinburgh region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 11 (78.57%) Agile Software Development
2 9 (64.29%) Publishing
2 9 (64.29%) Scrum
2 9 (64.29%) Selenium
3 5 (35.71%) Digital Marketing
3 5 (35.71%) Finance
3 5 (35.71%) Social Media
3 5 (35.71%) Marketing
4 4 (28.57%) SQL Server
4 4 (28.57%) Windows
5 3 (21.43%) Python
5 3 (21.43%) Ruby
5 3 (21.43%) Team Foundation Server
6 2 (14.29%) SaaS
6 2 (14.29%) Puppet
6 2 (14.29%) JIRA
6 2 (14.29%) VMware Infrastructure
6 2 (14.29%) User Stories
6 2 (14.29%) FogBugz
6 2 (14.29%) Opscode Chef
6 2 (14.29%) Docker
6 2 (14.29%) Software Testing
6 2 (14.29%) VMware
6 2 (14.29%) Bugzilla
6 2 (14.29%) MySQL
6 2 (14.29%) Regression Testing
6 2 (14.29%) MS Excel
6 2 (14.29%) Microsoft
6 2 (14.29%) EPoS
6 2 (14.29%) IIS

Customer Engagement
Top Related IT Skills in Edinburgh by Category

For the 6 months to 1 October 2014, IT jobs across the Edinburgh region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) IIS
2 1 (7.14%) Apache
2 1 (7.14%) GlassFish
2 1 (7.14%) Node.js
2 1 (7.14%) nginx
Applications
1 2 (14.29%) MS Excel
Cloud Services
1 2 (14.29%) SaaS
Database & Business Intelligence
1 4 (28.57%) SQL Server
2 2 (14.29%) MySQL
3 1 (7.14%) Relational Database
Development Applications
1 9 (64.29%) Selenium
2 3 (21.43%) Team Foundation Server
3 2 (14.29%) JIRA
3 2 (14.29%) FogBugz
3 2 (14.29%) Bugzilla
4 1 (7.14%) InstallShield
4 1 (7.14%) Subversion
4 1 (7.14%) TeamCity
4 1 (7.14%) Git (software)
4 1 (7.14%) Hudson
4 1 (7.14%) Jenkins
General
1 9 (64.29%) Publishing
2 5 (35.71%) Finance
2 5 (35.71%) Marketing
Job Titles
1 9 (64.29%) Manual Tester
1 9 (64.29%) Tester
1 9 (64.29%) Automation Tester
2 2 (14.29%) Deployment Engineer
2 2 (14.29%) Analyst
3 1 (7.14%) Test Analyst
3 1 (7.14%) Quality Analyst
3 1 (7.14%) Performance Test Analyst
3 1 (7.14%) Performance Analyst
3 1 (7.14%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
1 1 (7.14%) Ruby on Rails
Miscellaneous
1 5 (35.71%) Social Media
2 2 (14.29%) EPoS
Operating Systems
1 4 (28.57%) Windows
2 2 (14.29%) Linux
Processes & Methodologies
1 11 (78.57%) Agile Software Development
2 9 (64.29%) Scrum
3 5 (35.71%) Digital Marketing
4 2 (14.29%) User Stories
4 2 (14.29%) Software Testing
4 2 (14.29%) Regression Testing
5 1 (7.14%) OOP
5 1 (7.14%) OO
5 1 (7.14%) DevOps
5 1 (7.14%) Performance Testing
5 1 (7.14%) Test Strategy
Programming Languages
1 3 (21.43%) Python
1 3 (21.43%) Ruby
2 2 (14.29%) JavaScript
2 2 (14.29%) Perl
3 1 (7.14%) SQL
3 1 (7.14%) Bash Shell
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 2 (14.29%) VMware Infrastructure
1 2 (14.29%) Docker
Systems Management
1 2 (14.29%) Puppet
1 2 (14.29%) Opscode Chef
Vendors
1 2 (14.29%) VMware
1 2 (14.29%) Microsoft