The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 94 100 98
Rank change year-on-year
+6 -2
Permanent jobs citing Customer Engagement 2 4 7
As % of all permanent IT jobs located in Edinburgh 0.16% 0.26% 0.47%
As % of the Processes & Methodologies category 0.18% 0.29% 0.54%
Number of salaries quoted 1 3 3
Median salary £55,000 £37,500 £31,000
Median salary % change year-on-year
+46.66% +20.96%
UK excluding London median salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1120 1400 1289
As % of all permanent IT jobs located in Edinburgh 91.28% 89.97% 86.92%
Number of salaries quoted 742 902 849
Median salary £50,000 £45,000 £42,500
Median salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Edinburgh

Customer Engagement
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Edinburgh region.

Customer Engagement Salary Trend in Edinburgh

Customer Engagement
Top 23 Related IT Skills in Edinburgh

For the 6 months to 28 August 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Customer Engagement.

1 5 (100.00%) Finance
2 2 (40.00%) Stakeholder Management
2 2 (40.00%) Programme Management
2 2 (40.00%) NHS
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Banking
2 2 (40.00%) Retail
2 2 (40.00%) Local Government
2 2 (40.00%) Retail Banking
2 2 (40.00%) Project Planning
2 2 (40.00%) People Management
2 2 (40.00%) Project Governance
2 2 (40.00%) Matrix Organization
3 1 (20.00%) Windows 7
3 1 (20.00%) MCITP
3 1 (20.00%) SQL
3 1 (20.00%) MCP
3 1 (20.00%) PRINCE2
3 1 (20.00%) Windows
3 1 (20.00%) MS Exchange
3 1 (20.00%) SLA
3 1 (20.00%) Microsoft
3 1 (20.00%) Microsoft Certification

Customer Engagement
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
General
1 5 (100.00%) Finance
2 2 (40.00%) Banking
2 2 (40.00%) Local Government
2 2 (40.00%) Retail
2 2 (40.00%) Retail Banking
Job Titles
1 2 (40.00%) Architect
1 2 (40.00%) Digital Architect
1 2 (40.00%) Digital Transformation
1 2 (40.00%) Digital Transformation Architect
1 2 (40.00%) Lead Architect
1 2 (40.00%) Project Manager
2 1 (20.00%) Analyst
2 1 (20.00%) Change Manager
2 1 (20.00%) Change Project Manager
2 1 (20.00%) Help Desk Analyst
2 1 (20.00%) IT Analyst
2 1 (20.00%) IT Change Manager
2 1 (20.00%) IT Manager
2 1 (20.00%) IT Project Manager
2 1 (20.00%) Life and Pensions Project Manager
2 1 (20.00%) Project Change Manager
2 1 (20.00%) Senior Manager
2 1 (20.00%) Senior Project Manager
Miscellaneous
1 2 (40.00%) NHS
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 7
Processes & Methodologies
1 2 (40.00%) Agile Software Development
1 2 (40.00%) Matrix Organization
1 2 (40.00%) People Management
1 2 (40.00%) Programme Management
1 2 (40.00%) Project Governance
1 2 (40.00%) Project Planning
1 2 (40.00%) Stakeholder Management
2 1 (20.00%) PRINCE2
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) MCITP
1 1 (20.00%) MCP
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 1 (20.00%) Microsoft