The first table below looks at the demand for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Computer Telephony Integration (CTI)
Rank 504 509 531
Rank change year-on-year
+5 +22
Contract jobs citing CTI 37 56 55
As % of all contract IT jobs located in the UK 0.080% 0.096% 0.089%
As % of the Communications & Networking category 0.548% 0.612% 0.685%
Number of daily rates quoted 20 26 20
Average daily rate £375 £425 £400
Average daily rate % change year-on-year
-11.76% +6.25%
90% offered a daily rate of more than £260 £143 £317
10% offered a daily rate of more than £550 £593 £500
UK excluding London average daily rate £400 £525 £425
% change year-on-year
-23.80% +23.52%
Number of hourly rates quoted 6 0 6
Average hourly rate £16.80 - £36.00
90% offered a hourly rate of more than £16.25 - £33.25
10% offered a hourly rate of more than £25.00 - £36.60
UK excluding London average hourly rate £16.60 - £36.00
All Communications & Networking
UK
Contract IT job ads with a match in the
Communications & Networking category
6757 9155 8028
As % of all contract IT jobs located in the UK 14.58% 15.68% 12.94%
Number of daily rates quoted 3308 4150 3638
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £200 £215 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £315 £338 £325
% change year-on-year
-6.66% +3.84%
Number of hourly rates quoted 527 612 810
Average hourly rate £21.34 £25.00 £25.00
Average hourly rate % change year-on-year
-14.66% -
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £42.50 £45.00 £41.25
UK excluding London average hourly rate £21.50 £25.38 £27.50
% change year-on-year
-15.27% -7.72%

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 23 May 2013.

CTI Daily Rate Histogram

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend

CTI
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +22 34 £375 -11.76%
London +21 22 £350 -15.15%
City of London +20 13 £550 +29.41%
North West +14 7 £120 -74.73%
Manchester +15 4 £120 -71.76%
Cheshire +6 3 - -
Chester - 3 - -
South East +14 2 £350 -46.15%
Leeds - 2 £475 -
Yorkshire - 2 £475 -
West Yorkshire - 2 £475 -
Hampshire - 2 £350 -
East of England +18 1 £400 -
Essex +2 1 £400 -
Chelmsford -4 1 £400 -

CTI
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 31 (39.74%) CRM
2 18 (23.08%) Siebel
2 18 (23.08%) Migration
2 18 (23.08%) Marketing
3 15 (19.23%) IVR
4 14 (17.95%) Avaya
4 14 (17.95%) Oracle BI EE
4 14 (17.95%) Data Migration
5 13 (16.67%) ISEB
5 13 (16.67%) Genesys
6 12 (15.38%) Windows
6 12 (15.38%) SQL
6 12 (15.38%) Degree
7 11 (14.10%) Test Scripting
7 11 (14.10%) VoIP
8 10 (12.82%) Finance
9 9 (11.54%) Cisco
9 9 (11.54%) SQL Server
9 9 (11.54%) Use Case
9 9 (11.54%) HP Quality Center
9 9 (11.54%) Verint
9 9 (11.54%) Analytics
10 8 (10.26%) SaaS
10 8 (10.26%) Integration Testing
10 8 (10.26%) Banking
10 8 (10.26%) Oracle
10 8 (10.26%) Web Services
11 7 (8.974%) Change Management
11 7 (8.974%) Telecoms
11 7 (8.974%) .NET

CTI
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Development
1 8 (10.26%) Web Services
2 7 (8.974%) .NET
3 5 (6.410%) ASP.NET
4 4 (5.128%) FIX Protocol
5 2 (2.564%) HTML
5 2 (2.564%) CSS
5 2 (2.564%) XML
6 1 (1.282%) WCF
6 1 (1.282%) WPF
6 1 (1.282%) .NET Framework
6 1 (1.282%) WebSphere
6 1 (1.282%) RESTful
6 1 (1.282%) XSL
6 1 (1.282%) SOAP
6 1 (1.282%) J2EE
6 1 (1.282%) Middleware
6 1 (1.282%) JavaBeans
Application Platforms
1 5 (6.410%) SharePoint
2 4 (5.128%) CMS
3 2 (2.564%) Blackberry Enterprise Server
4 1 (1.282%) Exchange Server 2007
4 1 (1.282%) Exchange Server 2010
4 1 (1.282%) Exchange Server 2013
4 1 (1.282%) MS Exchange
4 1 (1.282%) CICS
Applications
1 2 (2.564%) MS Office
1 2 (2.564%) MS Excel
1 2 (2.564%) MS Visio
Business Applications
1 3 (3.846%) SAP CRM
2 1 (1.282%) Temenos T24
2 1 (1.282%) FLEXCUBE
Communications & Networking
1 11 (14.10%) VoIP
2 7 (8.974%) PBX
2 7 (8.974%) Internet
3 5 (6.410%) Intranet
4 3 (3.846%) TCP/IP
5 2 (2.564%) LAN
5 2 (2.564%) WAN
5 2 (2.564%) LDAP
5 2 (2.564%) Nortel Meridian
5 2 (2.564%) Cisco IPT
5 2 (2.564%) IP Telephony
6 1 (1.282%) NAS
6 1 (1.282%) Unified Communications
6 1 (1.282%) Firewall
6 1 (1.282%) MPLS
6 1 (1.282%) SAN
Database & Business Intelligence
1 14 (17.95%) Oracle BI EE
2 9 (11.54%) SQL Server
3 6 (7.692%) GIS
4 3 (3.846%) SQL Server 2005
5 2 (2.564%) Oracle 8/8i
6 1 (1.282%) Siebel EIM
6 1 (1.282%) Oracle Reports
Development Applications
1 1 (1.282%) Team Foundation Server
General
1 18 (23.08%) Marketing
2 10 (12.82%) Finance
3 8 (10.26%) Banking
4 7 (8.974%) Telecoms
5 5 (6.410%) Retail
6 4 (5.128%) Front Office
7 3 (3.846%) Legal
7 3 (3.846%) Publishing
8 2 (2.564%) Law
9 1 (1.282%) French Language
9 1 (1.282%) German Language
9 1 (1.282%) Greek Language
9 1 (1.282%) Italian Language
9 1 (1.282%) Multimedia
9 1 (1.282%) Private Banking
9 1 (1.282%) Automotive
Job Titles
1 32 (41.03%) Analyst
2 15 (19.23%) Siebel Analyst
3 13 (16.67%) Test Analyst
4 12 (15.38%) Consultant
5 11 (14.10%) Developer
6 8 (10.26%) Business Analyst
6 8 (10.26%) Architect
7 6 (7.692%) Siebel Business Analyst
7 6 (7.692%) Help Desk Analyst
7 6 (7.692%) Solutions Architect
8 5 (6.410%) Siebel Functional Consultant
8 5 (6.410%) Support Engineer
8 5 (6.410%) Java Developer
8 5 (6.410%) Siebel Consultant
8 5 (6.410%) Functional Consultant
9 4 (5.128%) Project Manager
9 4 (5.128%) Functional Test Analyst
9 4 (5.128%) Functional Analyst
10 3 (3.846%) CRM Consultant
10 3 (3.846%) SharePoint Developer
Miscellaneous
1 15 (19.23%) IVR
2 8 (10.26%) SaaS
3 6 (7.692%) FMCG
4 4 (5.128%) Client/Server
4 4 (5.128%) Mainframe
5 3 (3.846%) Management Information System
5 3 (3.846%) Blackberry
6 2 (2.564%) Thin Client
6 2 (2.564%) Handset
6 2 (2.564%) PaaS
6 2 (2.564%) Fat Client
7 1 (1.282%) CMDB
7 1 (1.282%) Credit Risk
7 1 (1.282%) VSAM
7 1 (1.282%) Online Banking
7 1 (1.282%) CCTV
7 1 (1.282%) Visualisation
7 1 (1.282%) Mobile Banking
Operating Systems
1 12 (15.38%) Windows
2 5 (6.410%) Windows 7
3 4 (5.128%) Windows Server 2003
3 4 (5.128%) Linux
4 2 (2.564%) Windows XP
4 2 (2.564%) Android
5 1 (1.282%) Windows Server 2008
Processes & Methodologies
1 31 (39.74%) CRM
2 18 (23.08%) Migration
3 14 (17.95%) Data Migration
4 11 (14.10%) Test Scripting
5 9 (11.54%) Use Case
5 9 (11.54%) Analytics
6 8 (10.26%) Integration Testing
7 7 (8.974%) Change Management
8 6 (7.692%) ITIL
8 6 (7.692%) WFM
9 5 (6.410%) Data Cleansing
9 5 (6.410%) Agile Software Development
9 5 (6.410%) Workflow
9 5 (6.410%) Business Intelligence
10 4 (5.128%) GAP Analysis
10 4 (5.128%) Project Management
10 4 (5.128%) Multithreading
10 4 (5.128%) Web Development
11 3 (3.846%) Business Analysis
11 3 (3.846%) Software Testing
Programming Languages
1 12 (15.38%) SQL
2 7 (8.974%) C#
3 6 (7.692%) Java
4 3 (3.846%) C
5 1 (1.282%) C++
5 1 (1.282%) COBOL
5 1 (1.282%) VB
Qualifications
1 13 (16.67%) ISEB
2 12 (15.38%) Degree
3 5 (6.410%) ISTQB
4 1 (1.282%) Security Cleared
4 1 (1.282%) Avaya Certification
Quality Assurance & Compliance
1 3 (3.846%) QA
System Software
1 2 (2.564%) XenApp
1 2 (2.564%) VMware Infrastructure
2 1 (1.282%) Hyper-V
2 1 (1.282%) vSphere
2 1 (1.282%) VMware ESX
2 1 (1.282%) Active Directory
Systems Management
1 9 (11.54%) HP Quality Center
2 2 (2.564%) Cisco UCCX
2 2 (2.564%) Cisco UCCE
3 1 (1.282%) Foglight
Vendors
1 18 (23.08%) Siebel
2 14 (17.95%) Avaya
3 13 (16.67%) Genesys
4 9 (11.54%) Cisco
4 9 (11.54%) Verint
5 8 (10.26%) Oracle
6 6 (7.692%) Microsoft
7 4 (5.128%) Nortel
8 3 (3.846%) Hyperion
8 3 (3.846%) Siemens
8 3 (3.846%) SAP
8 3 (3.846%) IBM
9 2 (2.564%) Citrix
9 2 (2.564%) VMware
10 1 (1.282%) Pega
10 1 (1.282%) Mitel
10 1 (1.282%) Lagan
10 1 (1.282%) NEC
10 1 (1.282%) CheckPoint
10 1 (1.282%) Nokia
City, London
CCIE / VoIP / CCIE voice / Cisco / Avaya / Voice / Voice over IP / IP / IP Agent / CUCM / Call Management System / CMS / AES / CTI / Architecture / Advocate / IVR / Routing / UCCE / Contract / London... They...
Roc Search
Posted: 21 May 2013
East Midlands
Candidates will also have detailed knowledge in some, with awareness in all of the following technologies: Avaya Contact Centre suite of products (ACD, IVR, MI etc...) IVR applications...
Maclean Moore Consulting
Rate: Unspecified
Posted: 22 May 2013
City, London
A leading investment bank requires a senior Java Developer Exhcnage connectivity specialist to work within the HFT area of the business. The successful candidate will be required to...
iKas International
Rate: £500 - £600 per day
Posted: 17 May 2013