The first table below looks at the demand for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 588 542 512
Rank change year-on-year
-46 -30
Contract jobs citing CTI 16 23 71
As % of all contract IT jobs located in the UK 0.029% 0.045% 0.12%
As % of the Communications & Networking category 0.21% 0.33% 0.79%
Number of daily rates quoted 7 10 37
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £500 £425
Average daily rate % change year-on-year
-20.00% +17.64%
90% offered a daily rate of more than £329 £120 £283
10% offered a daily rate of more than £435 £555 £588
UK excluding London average daily rate £400 £120 £450
% change year-on-year
+233.33% -73.33%
Number of hourly rates quoted 0 3 0
Average hourly rate - £16.70 -
UK excluding London average hourly rate - £16.70 -
Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7542 6984 8956
As % of all contract IT jobs located in the UK 13.80% 13.66% 15.46%
Number of daily rates quoted 4022 3605 3937
Average daily rate £360 £350 £350
Average daily rate % change year-on-year
+2.85% -
90% offered a daily rate of more than £210 £200 £200
10% offered a daily rate of more than £500 £488 £475
UK excluding London average daily rate £335 £320 £325
% change year-on-year
+4.68% -1.53%
Number of hourly rates quoted 408 468 690
Average hourly rate £20.00 £25.00 £22.50
Average hourly rate % change year-on-year
-20.00% +11.11%
90% offered a hourly rate of more than £12.00 £13.65 £12.50
10% offered a hourly rate of more than £42.50 £42.50 £45.00
UK excluding London average hourly rate £20.00 £25.50 £24.97
% change year-on-year
-21.56% +2.12%

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 28 July 2014.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 27 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 12 £364 -33.86% 3
London +7 6 £388 -29.54%
County Antrim - 4 £400 - 1
Belfast - 4 £400 - 1
Northern Ireland - 4 £400 - 1
East of England - 3 £340 - 1
City of London +2 2 £313 -43.18%
East Midlands 0 1 - - 1
South East - 1 - - 1
West Midlands - 1 - -
Hertfordshire - 1 - - 1
Kent - - - -
Leicestershire - - - - 1
Surrey - - - -
West Sussex - - - - 1
West Yorkshire - - - -
Yorkshire - - - -
Birmingham - - - -
Crawley - - - - 1
Folkestone - - - -
Hemel Hempstead - - - - 1
Leeds - - - -
Luton - - - -
Market Harborough - - - - 1
Southampton - - - -
Bedfordshire - - - -
Hampshire - - - -

CTI
Top 30 Related IT Skills

For the 6 months to 28 July 2014, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 14 (45.16%) CRM
2 7 (22.58%) Legal
3 6 (19.35%) SAP CRM
3 6 (19.35%) Operations Management
3 6 (19.35%) SAP
3 6 (19.35%) Avaya
3 6 (19.35%) Continuous Improvement
4 5 (16.13%) Active Directory
4 5 (16.13%) JavaScript
4 5 (16.13%) ABAP
5 4 (12.90%) IVR
5 4 (12.90%) Finance
5 4 (12.90%) Oracle
5 4 (12.90%) OO
5 4 (12.90%) LAN
5 4 (12.90%) WAN
5 4 (12.90%) Oracle Database
6 3 (9.68%) Analytics
6 3 (9.68%) Software Distribution
6 3 (9.68%) TCP/IP
6 3 (9.68%) Client/Server
6 3 (9.68%) Business Intelligence
6 3 (9.68%) Windows
6 3 (9.68%) Web Services
6 3 (9.68%) Siebel
6 3 (9.68%) Linux
6 3 (9.68%) .NET
6 3 (9.68%) Java
6 3 (9.68%) Oracle EBS
6 3 (9.68%) Telecoms

CTI
Top Related IT Skills by Category

For the 6 months to 28 July 2014, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.23%) WebSphere Application Server
1 1 (3.23%) WebLogic
1 1 (3.23%) MQSeries
1 1 (3.23%) SharePoint
1 1 (3.23%) BizTalk Server
1 1 (3.23%) WebSphere
Applications
1 2 (6.45%) MS Excel
2 1 (3.23%) MS Office
Business Applications
1 6 (19.35%) SAP CRM
2 3 (9.68%) Oracle EBS
2 3 (9.68%) SAP IS-U
3 2 (6.45%) Oracle EBS R12
3 2 (6.45%) Oracle Applications
4 1 (3.23%) SAP Retail
4 1 (3.23%) Dynamics CRM
4 1 (3.23%) Oracle BPM
Communications & Networking
1 4 (12.90%) LAN
1 4 (12.90%) WAN
2 3 (9.68%) TCP/IP
2 3 (9.68%) Firewall
3 2 (6.45%) Softphone
3 2 (6.45%) Internet
4 1 (3.23%) MPLS
4 1 (3.23%) H.323
4 1 (3.23%) VLAN
4 1 (3.23%) Network Security
4 1 (3.23%) VPN
4 1 (3.23%) SMS
4 1 (3.23%) VoIP
Database & Business Intelligence
1 4 (12.90%) Oracle Database
2 2 (6.45%) Oracle Database 12c
2 2 (6.45%) Relational Database
2 2 (6.45%) SQL Server
2 2 (6.45%) Oracle Discoverer
2 2 (6.45%) RDBMS
2 2 (6.45%) Oracle Database 10g
2 2 (6.45%) Oracle Database 11g
3 1 (3.23%) Oracle BI EE
3 1 (3.23%) Oracle Exadata
3 1 (3.23%) DB2
3 1 (3.23%) Oracle Reports
3 1 (3.23%) Data Warehouse
3 1 (3.23%) Oracle BI Publisher
Development Applications
1 1 (3.23%) LoadRunner
1 1 (3.23%) Lombardi
1 1 (3.23%) Rational DOORS
General
1 7 (22.58%) Legal
2 4 (12.90%) Finance
3 3 (9.68%) Telecoms
3 3 (9.68%) Banking
3 3 (9.68%) Marketing
4 2 (6.45%) Publishing
5 1 (3.23%) Dutch Language
5 1 (3.23%) French Language
5 1 (3.23%) Norwegian Language
5 1 (3.23%) Portuguese Language
5 1 (3.23%) Swedish Language
5 1 (3.23%) Retail
5 1 (3.23%) Manufacturing
5 1 (3.23%) Back Office
5 1 (3.23%) Automotive
Job Titles
1 9 (29.03%) Analyst
2 5 (16.13%) Developer
2 5 (16.13%) SAP Developer
2 5 (16.13%) CRM Developer
2 5 (16.13%) SAP CRM Developer
3 3 (9.68%) Consultant
4 2 (6.45%) Tester
4 2 (6.45%) Architect
4 2 (6.45%) Project Manager
4 2 (6.45%) DBA
4 2 (6.45%) Performance Tester
4 2 (6.45%) Oracle DBA
4 2 (6.45%) CRM Consultant
4 2 (6.45%) Oracle Applications DBA
5 1 (3.23%) Technical Manager
5 1 (3.23%) Contracts Manager
5 1 (3.23%) Siebel Functional Consultant
5 1 (3.23%) Microsoft CRM Consultant
5 1 (3.23%) OBIEE Consultant
5 1 (3.23%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
1 3 (9.68%) Web Services
2 2 (6.45%) XML
2 2 (6.45%) HTML
2 2 (6.45%) ASP.NET
2 2 (6.45%) SAP BSP
3 1 (3.23%) Oracle Fusion
3 1 (3.23%) WebCenter
3 1 (3.23%) J2EE
3 1 (3.23%) WSDL
3 1 (3.23%) Middleware
Miscellaneous
1 4 (12.90%) IVR
2 3 (9.68%) Client/Server
3 1 (3.23%) Mainframe
3 1 (3.23%) IBM Mainframe
3 1 (3.23%) Data Conversion
3 1 (3.23%) Data Integration
3 1 (3.23%) FMCG
3 1 (3.23%) Social Media
Operating Systems
1 3 (9.68%) Windows
1 3 (9.68%) Linux
2 2 (6.45%) Solaris
2 2 (6.45%) UNIX
3 1 (3.23%) SUSE
Processes & Methodologies
1 14 (45.16%) CRM
2 6 (19.35%) Operations Management
2 6 (19.35%) Continuous Improvement
3 4 (12.90%) OO
4 3 (9.68%) Analytics
4 3 (9.68%) Software Distribution
4 3 (9.68%) Requirements Management
4 3 (9.68%) TOGAF
4 3 (9.68%) Business Intelligence
5 2 (6.45%) Six Sigma
5 2 (6.45%) OOD
5 2 (6.45%) Change Management
5 2 (6.45%) Disaster Recovery
5 2 (6.45%) High Availability
5 2 (6.45%) Performance Testing
5 2 (6.45%) Performance Management
6 1 (3.23%) Data Migration
6 1 (3.23%) Data Protection
6 1 (3.23%) Image Processing
6 1 (3.23%) Non-Functional Testing
Programming Languages
1 5 (16.13%) JavaScript
1 5 (16.13%) ABAP
2 3 (9.68%) Java
3 2 (6.45%) Ruby
3 2 (6.45%) Python
3 2 (6.45%) Shell Script
3 2 (6.45%) C#
4 1 (3.23%) COBOL
4 1 (3.23%) SQL
4 1 (3.23%) JCL
4 1 (3.23%) VBA
Qualifications
1 2 (6.45%) Degree
1 2 (6.45%) Six Sigma Green Belt
2 1 (3.23%) Six Sigma Black Belt
2 1 (3.23%) CTC Cleared
2 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) QA
System Software
1 5 (16.13%) Active Directory
2 2 (6.45%) Oracle RMAN
3 1 (3.23%) RACF
Systems Management
1 2 (6.45%) Oracle Enterprise Manager
1 2 (6.45%) Data Guard
Vendors
1 6 (19.35%) SAP
1 6 (19.35%) Avaya
2 4 (12.90%) Oracle
3 3 (9.68%) Siebel
4 2 (6.45%) Business Objects
4 2 (6.45%) IBM
4 2 (6.45%) Microsoft
4 2 (6.45%) Nortel
4 2 (6.45%) Genesys
4 2 (6.45%) Salesforce.com
5 1 (3.23%) Mercator
5 1 (3.23%) Verint
5 1 (3.23%) Informatica
5 1 (3.23%) Citrix
5 1 (3.23%) Cisco