The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 620 643 626
Rank change year-on-year
+23 -17
Contract jobs citing CTI 33 20 13
As % of all contract IT jobs located in the UK 0.062% 0.034% 0.022%
As % of the Communications & Networking category 0.40% 0.25% 0.15%
Number of daily rates quoted 21 10 7
Median daily rate £525 £350 £400
Median daily rate % change year-on-year
+50.00% -12.50%
90% offered a daily rate of more than £450 £294 £345
10% offered a daily rate of more than £550 £377 £560
UK excluding London median daily rate £500 £350 £450
% change year-on-year
+42.85% -22.22%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8274 7955 8575
As % of all contract IT jobs located in the UK 15.50% 13.72% 14.76%
Number of daily rates quoted 5051 4583 4747
Median daily rate £400 £380 £365
Median daily rate % change year-on-year
+5.26% +4.10%
90% offered a daily rate of more than £246 £231 £225
10% offered a daily rate of more than £550 £513 £500
UK excluding London median daily rate £365 £360 £344
% change year-on-year
+1.38% +4.65%
Number of hourly rates quoted 419 543 484
Median hourly rate £27.50 £20.50 £22.50
Median hourly rate % change year-on-year
+34.14% -8.88%
90% offered a hourly rate of more than £13.00 £12.00 £12.50
10% offered a hourly rate of more than £49.19 £45.00 £45.00
UK excluding London median hourly rate £29.00 £21.01 £22.50
% change year-on-year
+38.06% -6.64%

CTI
Jobs Demand Trend

The demand trend of contract jobs citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 29 September 2016.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 32 £525 +50.00% 3
London +17 26 £525 +49.21% 1
City of London +17 6 £525 +49.21%
South East +21 3 £500 -
Croydon - 3 £475 -
Scotland +12 1 - - 1
Hampshire +6 1 £500 -
Berkshire +1 1 - -
Birmingham -6 1 - -
West Midlands -34 1 - -
North West - 1 - -
West Sussex - 1 - -
West Yorkshire - 1 - -
Yorkshire - 1 - -
Bracknell - 1 - -
Manchester - 1 - -
Stockport - 1 - -
Glasgow - 1 - -
Horsham - 1 - -
Leeds - 1 - -
Farnborough - 1 £500 -

CTI
Top 30 Related IT Skills

For the 6 months to 29 September 2016, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 35 (41.67%) IVR
2 24 (28.57%) Data Centre
3 21 (25.00%) Finance
4 19 (22.62%) Cisco
5 18 (21.43%) Microsoft
5 18 (21.43%) Firewall
6 17 (20.24%) CRM
6 17 (20.24%) SC Cleared
6 17 (20.24%) Security Cleared
6 17 (20.24%) Cloud Computing
7 16 (19.05%) Salesforce.com
8 15 (17.86%) Avaya
8 15 (17.86%) VoIP
8 15 (17.86%) Windows
8 15 (17.86%) Degree
8 15 (17.86%) Windows Server
9 14 (16.67%) Government Security Classifications
9 14 (16.67%) Marketing
9 14 (16.67%) H.323
10 13 (15.48%) PBX
10 13 (15.48%) Data Modelling
10 13 (15.48%) SQL
10 13 (15.48%) Unified Communications
10 13 (15.48%) Computer Science
11 12 (14.29%) Web Services
11 12 (14.29%) Telecoms
12 11 (13.10%) XML
12 11 (13.10%) SQL Server
12 11 (13.10%) SOAP
12 11 (13.10%) SOA

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.10%) Skype for Business
2 2 (2.38%) SharePoint
3 1 (1.19%) CMS
3 1 (1.19%) MQSeries
Applications
1 5 (5.95%) MS Project
2 1 (1.19%) MS Office
Business Applications
1 8 (9.52%) Radian6
1 8 (9.52%) Social Studio
2 5 (5.95%) Dynamics CRM
3 1 (1.19%) Salesforce.com CRM
Cloud Services
1 17 (20.24%) Cloud Computing
2 3 (3.57%) SaaS
3 2 (2.38%) Force.com
3 2 (2.38%) Heroku
Communications & Networking
1 18 (21.43%) Firewall
2 15 (17.86%) VoIP
3 14 (16.67%) H.323
4 13 (15.48%) PBX
4 13 (15.48%) Unified Communications
5 11 (13.10%) LDAP
5 11 (13.10%) Skype
6 3 (3.57%) Cisco Nexus
6 3 (3.57%) LAN
6 3 (3.57%) WAN
7 2 (2.38%) Cisco IPT
8 1 (1.19%) Cisco ICM
8 1 (1.19%) DPNSS
8 1 (1.19%) Intelligent Network
8 1 (1.19%) IP Telephony
8 1 (1.19%) MGCP
8 1 (1.19%) MPLS
8 1 (1.19%) Network Security
8 1 (1.19%) RTP
8 1 (1.19%) WebEx
Database & Business Intelligence
1 11 (13.10%) SQL Server
2 3 (3.57%) PostgreSQL
3 2 (2.38%) DB2
3 2 (2.38%) IBM InfoSphere
4 1 (1.19%) Oracle Database
Development Applications
1 4 (4.76%) Team Foundation Server
2 2 (2.38%) JIRA
General
1 21 (25.00%) Finance
2 14 (16.67%) Marketing
3 12 (14.29%) Telecoms
4 5 (5.95%) Banking
5 2 (2.38%) Investment Banking
6 1 (1.19%) Financial Institution
Job Titles
1 16 (19.05%) Architect
2 15 (17.86%) Designer
3 14 (16.67%) Security Designer
4 9 (10.71%) Salesforce.com Architect
5 8 (9.52%) Consultant
5 8 (9.52%) Head of Infrastructure
5 8 (9.52%) Head of Security
5 8 (9.52%) Solutions Architect
6 6 (7.14%) Unified Communications Engineer
7 5 (5.95%) Developer
8 4 (4.76%) CRM Consultant
8 4 (4.76%) Project Manager
8 4 (4.76%) Security Architect
9 3 (3.57%) Administrator
9 3 (3.57%) Cisco Administrator
9 3 (3.57%) Infrastructure Designer
9 3 (3.57%) Infrastructure Manager
9 3 (3.57%) Infrastructure Project Manager
9 3 (3.57%) PMO Planner
9 3 (3.57%) Technical Architect
Libraries, Frameworks & Software Standards
1 12 (14.29%) Web Services
2 11 (13.10%) REST
2 11 (13.10%) SOAP
2 11 (13.10%) XML
3 10 (11.90%) XMPP
4 3 (3.57%) .NET
5 2 (2.38%) VXML
6 1 (1.19%) CCXML
6 1 (1.19%) CSS
6 1 (1.19%) HTML
6 1 (1.19%) RFC 2833
6 1 (1.19%) Visualforce
Miscellaneous
1 35 (41.67%) IVR
2 24 (28.57%) Data Centre
3 13 (15.48%) Computer Science
4 7 (8.33%) Mobile App
5 5 (5.95%) Social Media
6 4 (4.76%) Management Information System
7 2 (2.38%) AS400
7 2 (2.38%) Freedom of Information
7 2 (2.38%) Freedom of Information Act
7 2 (2.38%) iSeries
8 1 (1.19%) Cyberthreat
8 1 (1.19%) Equities
8 1 (1.19%) Fixed Income
8 1 (1.19%) Foreign Exchange (FX)
8 1 (1.19%) Reference Data
8 1 (1.19%) Statistics
Operating Systems
1 15 (17.86%) Windows
1 15 (17.86%) Windows Server
2 4 (4.76%) Linux
2 4 (4.76%) Unix
3 3 (3.57%) AIX
3 3 (3.57%) CentOS
3 3 (3.57%) Red Hat Enterprise Linux
4 2 (2.38%) Solaris
5 1 (1.19%) Windows Server 2008
Processes & Methodologies
1 17 (20.24%) CRM
2 13 (15.48%) Data Modelling
3 11 (13.10%) SOA
4 10 (11.90%) Change Management
4 10 (11.90%) Project Management
5 9 (10.71%) Data Management
6 8 (9.52%) Master Data Management
6 8 (9.52%) PRINCE2
7 7 (8.33%) Investment Management
7 7 (8.33%) User Acceptance Testing
8 6 (7.14%) Dependency Management
8 6 (7.14%) Knowledge Management
8 6 (7.14%) Translating Business Requirements
9 5 (5.95%) Continuous Improvement
9 5 (5.95%) Critical Path Analysis
9 5 (5.95%) Migration
9 5 (5.95%) Programme Management
9 5 (5.95%) Project Governance
10 4 (4.76%) Data Architecture
10 4 (4.76%) Unit Testing
Programming Languages
1 13 (15.48%) SQL
2 5 (5.95%) C#
3 4 (4.76%) XAML
4 1 (1.19%) Apex Code
4 1 (1.19%) C
4 1 (1.19%) JavaScript
4 1 (1.19%) R
4 1 (1.19%) SOQL
Qualifications
1 17 (20.24%) SC Cleared
1 17 (20.24%) Security Cleared
2 15 (17.86%) Degree
3 5 (5.95%) Microsoft Certification
4 3 (3.57%) PRINCE2 Practitioner
5 1 (1.19%) CCIE
5 1 (1.19%) CCNA
5 1 (1.19%) CCNP
5 1 (1.19%) Cisco Certification
Quality Assurance & Compliance
1 14 (16.67%) Government Security Classifications
2 3 (3.57%) QA
3 2 (2.38%) SLA
System Software
1 11 (13.10%) Active Directory
Systems Management
1 3 (3.57%) Cisco CUCM
2 2 (2.38%) Cisco UCCE
3 1 (1.19%) Cisco IPCC
3 1 (1.19%) Cisco UCCX
3 1 (1.19%) HP Quality Center
Vendors
1 19 (22.62%) Cisco
2 18 (21.43%) Microsoft
3 16 (19.05%) Salesforce.com
4 15 (17.86%) Avaya
5 9 (10.71%) Informatica
6 8 (9.52%) Salesforce Marketing Cloud
7 7 (8.33%) Conga
7 7 (8.33%) Pardot
8 4 (4.76%) Genesys
9 2 (2.38%) IBM
9 2 (2.38%) ServiceNow
10 1 (1.19%) HP
10 1 (1.19%) Oracle
10 1 (1.19%) SAP