The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 601 600 600
Rank change year-on-year
-1 0
Contract jobs citing CTI 47 27 15
As % of all contract IT jobs located in the UK 0.087% 0.050% 0.028%
As % of the Communications & Networking category 0.55% 0.34% 0.21%
Number of daily rates quoted 36 12 3
Median daily rate £513 £400 £313
Median daily rate % change year-on-year
+28.12% +28.00%
90% offered a daily rate of more than £375 £328 £175
10% offered a daily rate of more than £575 £540 £403
UK excluding London median daily rate £455 £400 £140
% change year-on-year
+13.75% +185.71%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8530 8022 7031
As % of all contract IT jobs located in the UK 15.87% 14.78% 13.35%
Number of daily rates quoted 5171 4464 3829
Median daily rate £388 £350 £360
Median daily rate % change year-on-year
+10.71% -2.77%
90% offered a daily rate of more than £245 £200 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £365 £340 £330
% change year-on-year
+7.35% +3.03%
Number of hourly rates quoted 379 468 393
Median hourly rate £27.50 £25.00 £20.00
Median hourly rate % change year-on-year
+10.00% +25.00%
90% offered a hourly rate of more than £12.50 £13.00 £12.00
10% offered a hourly rate of more than £47.83 £44.78 £40.50
UK excluding London median hourly rate £29.00 £26.00 £18.50
% change year-on-year
+11.53% +40.54%

CTI
Jobs Demand Trend

The demand trend of contract jobs citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 26 May 2016.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 47 £513 +28.12% 10
London +11 29 £519 -5.68% 3
South East +3 13 £455 +13.75% 2
Hampshire - 8 £335 -
Berkshire -2 4 £480 +20.00%
Reading -2 3 £455 -
North West -20 3 £375 -25.00%
Cheshire -4 2 £375 -25.00%
Knutsford -7 2 £375 -25.00%
Winchester - 2 £335 -
City of London +37 1 £420 -23.63% 3
Oxfordshire - 1 £550 -
South West - 1 £488 - 1
Bristol - 1 £488 - 1
Manchester - 1 £525 -

CTI
Top 30 Related IT Skills

For the 6 months to 26 May 2016, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 31 (40.79%) CRM
2 23 (30.26%) Data Centre
3 19 (25.00%) Avaya
4 18 (23.68%) IVR
5 17 (22.37%) Dynamics CRM
6 16 (21.05%) Firewall
7 13 (17.11%) Cisco
7 13 (17.11%) Cloud Computing
8 12 (15.79%) Microsoft
9 11 (14.47%) VoIP
9 11 (14.47%) Service Management
10 10 (13.16%) Security Cleared
10 10 (13.16%) Windows Server
10 10 (13.16%) Government Security Classifications
10 10 (13.16%) Windows
11 9 (11.84%) C#
11 9 (11.84%) PRINCE2
11 9 (11.84%) Genesys
11 9 (11.84%) XAML
11 9 (11.84%) Workflow
11 9 (11.84%) Agile Software Development
11 9 (11.84%) Team Foundation Server
11 9 (11.84%) Unit Testing
11 9 (11.84%) SC Cleared
12 8 (10.53%) SAP Data Services
12 8 (10.53%) Scrum
12 8 (10.53%) SAML
12 8 (10.53%) EMC
12 8 (10.53%) Data Modelling
12 8 (10.53%) WAN

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.58%) SharePoint
2 3 (3.95%) IIS
3 2 (2.63%) Skype for Business
4 1 (1.32%) MQSeries
Applications
1 7 (9.21%) MS Excel
2 3 (3.95%) MS Project
Business Applications
1 17 (22.37%) Dynamics CRM
2 6 (7.89%) Radian6
3 3 (3.95%) Unit4 Business World
4 2 (2.63%) SAP CRM
Cloud Services
1 13 (17.11%) Cloud Computing
2 4 (5.26%) Boomi
3 3 (3.95%) SaaS
4 2 (2.63%) Amazon AWS
4 2 (2.63%) Microsoft Azure
Communications & Networking
1 16 (21.05%) Firewall
2 11 (14.47%) VoIP
3 8 (10.53%) WAN
4 7 (9.21%) H.323
5 5 (6.58%) LAN
5 5 (6.58%) PBX
6 4 (5.26%) SMS
7 3 (3.95%) ADSL
7 3 (3.95%) DHCP
7 3 (3.95%) DNS
7 3 (3.95%) FTP
7 3 (3.95%) ISDN
7 3 (3.95%) MPLS
7 3 (3.95%) MRTG
7 3 (3.95%) RTP
7 3 (3.95%) TCP/IP
7 3 (3.95%) VLAN
7 3 (3.95%) VPN
7 3 (3.95%) VSAT
8 2 (2.63%) LDAP
Database & Business Intelligence
1 8 (10.53%) SAP Data Services
2 2 (2.63%) SQL Server
3 1 (1.32%) Oracle Database
3 1 (1.32%) Siebel EIM
Development Applications
1 9 (11.84%) Team Foundation Server
General
1 6 (7.89%) Finance
1 6 (7.89%) Marketing
2 3 (3.95%) Billing
2 3 (3.95%) Telecoms
3 2 (2.63%) Banking
4 1 (1.32%) Greek Language
Job Titles
1 18 (23.68%) Architect
2 12 (15.79%) Developer
3 11 (14.47%) CRM Developer
4 10 (13.16%) Designer
4 10 (13.16%) Security Designer
5 9 (11.84%) Solutions Architect
6 8 (10.53%) Consultant
6 8 (10.53%) Head of Infrastructure
6 8 (10.53%) Head of Security
7 7 (9.21%) Avaya Specialist
7 7 (9.21%) CRM Consultant
8 6 (7.89%) Dynamics CRM Developer
9 5 (6.58%) Project Manager
10 4 (5.26%) Analyst
10 4 (5.26%) Cloud Developer
10 4 (5.26%) SAP CRM Developer
10 4 (5.26%) SAP Developer
10 4 (5.26%) Security Architect
10 4 (5.26%) Telephony Architect
11 3 (3.95%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 8 (10.53%) SAML
2 5 (6.58%) .NET
2 5 (6.58%) Web Services
3 4 (5.26%) REST
3 4 (5.26%) RFC 2833
3 4 (5.26%) XML
4 2 (2.63%) HTML
4 2 (2.63%) XMPP
5 1 (1.32%) CSS
5 1 (1.32%) Visualforce
Miscellaneous
1 23 (30.26%) Data Centre
2 18 (23.68%) IVR
3 6 (7.89%) Analytical Skills
3 6 (7.89%) Social Media
4 4 (5.26%) Mobile App
5 3 (3.95%) Client/Server
5 3 (3.95%) LLPG
6 2 (2.63%) Data Integration
6 2 (2.63%) Management Information System
7 1 (1.32%) AS400
Operating Systems
1 10 (13.16%) Windows
1 10 (13.16%) Windows Server
Processes & Methodologies
1 31 (40.79%) CRM
2 11 (14.47%) Service Management
3 9 (11.84%) Agile Software Development
3 9 (11.84%) PRINCE2
3 9 (11.84%) Unit Testing
3 9 (11.84%) Workflow
4 8 (10.53%) Data Modelling
4 8 (10.53%) Scrum
5 7 (9.21%) Knowledge Management
6 5 (6.58%) Campaign Management
6 5 (6.58%) Contact Management
6 5 (6.58%) Migration
6 5 (6.58%) SOA
6 5 (6.58%) Translating Business Requirements
7 4 (5.26%) Change Management
7 4 (5.26%) Dependency Management
7 4 (5.26%) ITIL
7 4 (5.26%) Service Delivery
7 4 (5.26%) Stakeholder Management
7 4 (5.26%) Workflow Development
Programming Languages
1 9 (11.84%) C#
1 9 (11.84%) XAML
2 4 (5.26%) SQL
3 2 (2.63%) JavaScript
4 1 (1.32%) Apex Code
4 1 (1.32%) SOQL
4 1 (1.32%) VB
4 1 (1.32%) VBScript
Qualifications
1 10 (13.16%) Security Cleared
2 9 (11.84%) SC Cleared
3 5 (6.58%) MBA
4 3 (3.95%) PRINCE2 Certification
4 3 (3.95%) PRINCE2 Practitioner
5 2 (2.63%) Degree
6 1 (1.32%) CCIE
6 1 (1.32%) Cisco Certification
6 1 (1.32%) Microsoft Certification
Quality Assurance & Compliance
1 10 (13.16%) Government Security Classifications
2 3 (3.95%) PCI DSS
3 1 (1.32%) ISO/IEC 27001
3 1 (1.32%) SLA
System Software
1 5 (6.58%) Active Directory
2 2 (2.63%) Microsoft App-V
Systems Management
1 2 (2.63%) McAfee ePO
2 1 (1.32%) Cisco CUCM
Vendors
1 19 (25.00%) Avaya
2 13 (17.11%) Cisco
3 12 (15.79%) Microsoft
4 9 (11.84%) Genesys
5 8 (10.53%) EMC
5 8 (10.53%) SAP
6 4 (5.26%) Dell
6 4 (5.26%) hybris
7 3 (3.95%) CheckPoint
7 3 (3.95%) Salesforce.com
7 3 (3.95%) SolarWinds
8 2 (2.63%) Capita
8 2 (2.63%) Citrix
8 2 (2.63%) Intel Security
9 1 (1.32%) IBM
9 1 (1.32%) IPFX
9 1 (1.32%) Oracle
9 1 (1.32%) Siebel
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