The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 584 549 501
Rank change year-on-year
-35 -48
Contract jobs citing CTI 15 21 39
As % of all contract IT jobs located in the UK 0.028% 0.040% 0.085%
As % of the Communications & Networking category 0.19% 0.31% 0.56%
Number of daily rates quoted 7 6 25
Average daily rate
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£448 £400 £413
Average daily rate % change year-on-year
+11.87% -3.03%
90% offered a daily rate of more than £336 £325 £310
10% offered a daily rate of more than £497 £605 £475
UK excluding London average daily rate £400 £325 £400
% change year-on-year
+23.07% -18.75%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £25.00
UK excluding London average hourly rate - - £16.00

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7789 6720 6936
As % of all contract IT jobs located in the UK 14.52% 12.95% 15.06%
Number of daily rates quoted 4246 3470 3376
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £210 £210 £190
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £347 £350 £315
% change year-on-year
-0.72% +11.11%
Number of hourly rates quoted 428 411 579
Average hourly rate £27.50 £20.00 £23.00
Average hourly rate % change year-on-year
+37.50% -13.04%
90% offered a hourly rate of more than £13.00 £12.50 £12.00
10% offered a hourly rate of more than £47.00 £45.00 £42.50
UK excluding London average hourly rate £30.00 £21.00 £22.50
% change year-on-year
+42.85% -6.66%

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 27 March 2015.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 29 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 13 £495 +23.75% 9
London -6 7 £495 -1.00% 3
City of London +19 5 £495 -23.84% 1
Bracknell +10 3 £400 +23.07%
Berkshire -7 3 £400 +23.07% 1
South East -29 3 £400 +23.07% 4
East Midlands - 1 - -
Nottinghamshire - 1 - -
Nottingham - 1 - -
Reading - - - - 1
Southampton - - - - 2
Ashby-de-la-Zouch - - - -
Birmingham - - - -
Buckinghamshire - - - -
Essex - - - -
Hampshire - - - - 3
Leicestershire - - - -
Crawley - - - -
Edinburgh - - - - 1
Harlow - - - -
Maidenhead - - - -
Manchester - - - -
Marlow - - - -
West Sussex - - - -
North West - - - -
South West - - - -
West Midlands - - - -
Scotland - - - - 1
East of England - - - - 2

CTI
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 12 (42.86%) IVR
2 11 (39.29%) CRM
3 9 (32.14%) SQL
3 9 (32.14%) .NET
4 8 (28.57%) C#
4 8 (28.57%) Cisco
4 8 (28.57%) Telecoms
5 6 (21.43%) Dynamics CRM
5 6 (21.43%) WCF
5 6 (21.43%) ASP.NET
5 6 (21.43%) SOAP
5 6 (21.43%) Web Services
5 6 (21.43%) Siebel
6 5 (17.86%) Oracle
6 5 (17.86%) JSON
6 5 (17.86%) Firewall
6 5 (17.86%) Finance
7 4 (14.29%) Publishing
7 4 (14.29%) Change Management
7 4 (14.29%) Marketing
7 4 (14.29%) Windows
7 4 (14.29%) Broadband
7 4 (14.29%) PBX
7 4 (14.29%) FMCG
7 4 (14.29%) REST
7 4 (14.29%) Verint
7 4 (14.29%) Campaign Management
8 3 (10.71%) Relational Database
8 3 (10.71%) WFM
8 3 (10.71%) SMTP

CTI
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) Tomcat
1 3 (10.71%) WebLogic
1 3 (10.71%) IIS
2 2 (7.14%) CMS
3 1 (3.57%) BizTalk Server
Applications
1 1 (3.57%) MS Office
1 1 (3.57%) MS Visio
1 1 (3.57%) MS Excel
Business Applications
1 6 (21.43%) Dynamics CRM
Communications & Networking
1 5 (17.86%) Firewall
2 4 (14.29%) Broadband
2 4 (14.29%) PBX
3 3 (10.71%) SMTP
3 3 (10.71%) FTP
3 3 (10.71%) HTTP
3 3 (10.71%) DNS
3 3 (10.71%) HTTPS
3 3 (10.71%) SSL
3 3 (10.71%) VoIP
3 3 (10.71%) Cisco ICM
4 2 (7.14%) IP Telephony
4 2 (7.14%) Wireless
4 2 (7.14%) ISDN
4 2 (7.14%) PABX
5 1 (3.57%) LAN
5 1 (3.57%) PSTN
5 1 (3.57%) SNMP
5 1 (3.57%) TCP/IP
5 1 (3.57%) Internet
Database & Business Intelligence
1 3 (10.71%) Relational Database
1 3 (10.71%) Crystal Enterprise
1 3 (10.71%) RDBMS
2 2 (7.14%) SQL Server
3 1 (3.57%) SQL Server 2000
3 1 (3.57%) Data Warehouse
3 1 (3.57%) SQL Server 2005
3 1 (3.57%) SQL Server 2008
Development Applications
1 1 (3.57%) Visual Studio
1 1 (3.57%) Team Foundation Server
1 1 (3.57%) Moq
General
1 8 (28.57%) Telecoms
2 5 (17.86%) Finance
3 4 (14.29%) Publishing
3 4 (14.29%) Marketing
4 1 (3.57%) French Language
4 1 (3.57%) German Language
4 1 (3.57%) Back Office
4 1 (3.57%) Retail
Job Titles
1 8 (28.57%) Analyst
2 5 (17.86%) Siebel Analyst
2 5 (17.86%) Systems Engineer
3 4 (14.29%) Siebel Business Analyst
3 4 (14.29%) Business Analyst
4 2 (7.14%) Network Analyst
4 2 (7.14%) Telephony Engineer
4 2 (7.14%) Architect
4 2 (7.14%) Developer
4 2 (7.14%) Consultant
4 2 (7.14%) Solutions Architect
4 2 (7.14%) Integration Analyst
4 2 (7.14%) Telephony Analyst
5 1 (3.57%) IP Telephony Engineer
5 1 (3.57%) AWS Developer
5 1 (3.57%) BSS Architect
5 1 (3.57%) OSS Solutions Architect
5 1 (3.57%) Software Developer
5 1 (3.57%) PMO Analyst
5 1 (3.57%) Voice Architect
Libraries, Frameworks & Software Standards
1 9 (32.14%) .NET
2 6 (21.43%) WCF
2 6 (21.43%) ASP.NET
2 6 (21.43%) SOAP
2 6 (21.43%) Web Services
3 5 (17.86%) JSON
4 4 (14.29%) REST
5 3 (10.71%) ODBC
6 1 (3.57%) TAPI
6 1 (3.57%) Middleware
6 1 (3.57%) HTML
6 1 (3.57%) XML
6 1 (3.57%) COM
6 1 (3.57%) .NET Framework
6 1 (3.57%) LINQ
Miscellaneous
1 12 (42.86%) IVR
2 4 (14.29%) FMCG
3 2 (7.14%) Handset
4 1 (3.57%) Data Structures
4 1 (3.57%) Enterprise Software
4 1 (3.57%) Client/Server
4 1 (3.57%) Computer Science
4 1 (3.57%) Social Media
4 1 (3.57%) Clustering
Operating Systems
1 4 (14.29%) Windows
2 3 (10.71%) Windows Server 2003
2 3 (10.71%) Windows XP
2 3 (10.71%) Windows Server 2008
Processes & Methodologies
1 11 (39.29%) CRM
2 4 (14.29%) Change Management
2 4 (14.29%) Campaign Management
3 3 (10.71%) WFM
3 3 (10.71%) User Acceptance Testing
3 3 (10.71%) Validation
4 2 (7.14%) Speech Recognition
5 1 (3.57%) Cisco ICM Scripting
5 1 (3.57%) Coaching
5 1 (3.57%) Business Transformation
5 1 (3.57%) Analytics
5 1 (3.57%) Business Intelligence
5 1 (3.57%) B2B
5 1 (3.57%) Project Management
5 1 (3.57%) OOD
5 1 (3.57%) SOA
5 1 (3.57%) ERP
5 1 (3.57%) PRINCE2
5 1 (3.57%) OOP
5 1 (3.57%) Load Balancing
Programming Languages
1 9 (32.14%) SQL
2 8 (28.57%) C#
3 2 (7.14%) VB
3 2 (7.14%) C++
4 1 (3.57%) Java
4 1 (3.57%) VBScript
Qualifications
1 2 (7.14%) Cisco Certification
1 2 (7.14%) Degree
2 1 (3.57%) CCIE
2 1 (3.57%) CCNP
2 1 (3.57%) CCNA
2 1 (3.57%) SC Cleared
2 1 (3.57%) Security Cleared
2 1 (3.57%) CCVP
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 3 (10.71%) Active Directory
Systems Management
1 2 (7.14%) Cisco CUCM
2 1 (3.57%) Cisco Prime
2 1 (3.57%) Cisco IPCC
Vendors
1 8 (28.57%) Cisco
2 6 (21.43%) Siebel
3 5 (17.86%) Oracle
4 4 (14.29%) Verint
5 3 (10.71%) Microsoft
5 3 (10.71%) Cognos
5 3 (10.71%) Sybase
5 3 (10.71%) Business Objects
5 3 (10.71%) Avaya
6 2 (7.14%) Genesys
7 1 (3.57%) Remedy
7 1 (3.57%) Nortel
7 1 (3.57%) Speakerbus
7 1 (3.57%) Syntegra
7 1 (3.57%) CosmoCom
7 1 (3.57%) Actuate
7 1 (3.57%) Siemens
London
Real Staffing
Rate: £600 - £700 per day
Posted: 21 days ago