The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Computer Telephony Integration (CTI)
UK
Rank 573 573 603
Rank change year-on-year
0 +30
Contract jobs citing CTI 20 39 9
As % of all contract IT jobs located in the UK 0.045% 0.078% 0.018%
As % of the Communications & Networking category 0.29% 0.54% 0.12%
Number of daily rates quoted 15 23 5
Median daily rate £463 £473 £305
Median daily rate % change year-on-year
-2.11% +54.91%
90% offered a daily rate of more than £393 £265 £288
10% offered a daily rate of more than £598 £550 £495
UK excluding London median daily rate £431 £473 £300
% change year-on-year
-8.73% +57.50%
Number of hourly rates quoted 0 2 0
Median hourly rate - £45.00 -
UK excluding London median hourly rate - £45.00 -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
6862 7277 7379
As % of all contract IT jobs located in the UK 15.30% 14.55% 14.79%
Number of daily rates quoted 4188 4236 4168
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £225 £240 £220
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £375 £365 £350
% change year-on-year
+2.73% +4.28%
Number of hourly rates quoted 352 359 407
Median hourly rate £28.00 £27.50 £23.75
Median hourly rate % change year-on-year
+1.81% +15.78%
90% offered a hourly rate of more than £12.07 £14.00 £13.00
10% offered a hourly rate of more than £55.00 £50.00 £42.50
UK excluding London median hourly rate £25.00 £30.00 £25.00
% change year-on-year
-16.66% +20.00%

CTI
Jobs Demand Trend

The demand trend of contract jobs citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 24 January 2017.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 20 £463 -2.11% 6
South East +18 10 £425 +78.94% 4
London +2 8 £595 +48.75%
Berkshire - 8 £400 -
Reading - 6 £419 -
Newcastle upon Tyne - 2 £500 - 1
North East - 2 £500 - 1
Tyne and Wear - 2 £500 - 1
Surrey - 2 £444 -
Reigate - 1 £463 -
City of London - 1 - -
Bracknell - 1 £170 -
Maidenhead - 1 - -

CTI
Top 30 Related IT Skills

For the 6 months to 24 January 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 19 (43.18%) Cisco
1 19 (43.18%) IVR
2 11 (25.00%) Risk Management
2 11 (25.00%) VoIP
2 11 (25.00%) SC Cleared
2 11 (25.00%) Security Cleared
3 10 (22.73%) PBX
3 10 (22.73%) Telecoms
4 8 (18.18%) Project Management
4 8 (18.18%) PSTN
4 8 (18.18%) High Availability
5 7 (15.91%) Cisco CUCM
5 7 (15.91%) CCNP
5 7 (15.91%) Cisco Certification
5 7 (15.91%) Unix
5 7 (15.91%) CRM
5 7 (15.91%) Migration
6 6 (13.64%) User Acceptance Testing
6 6 (13.64%) Disaster Recovery
6 6 (13.64%) Avaya
6 6 (13.64%) Security Architecture
6 6 (13.64%) Unified Communications
7 5 (11.36%) Cisco Nexus
7 5 (11.36%) CentOS
7 5 (11.36%) Red Hat Enterprise Linux
7 5 (11.36%) CCNA
7 5 (11.36%) Linux
7 5 (11.36%) Data Security
7 5 (11.36%) Security Management
7 5 (11.36%) Management Information System

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.27%) CMS
1 1 (2.27%) Skype for Business
Applications
1 3 (6.82%) MS Office
2 1 (2.27%) MS Project
Business Applications
1 1 (2.27%) Dynamics CRM
Communications & Networking
1 11 (25.00%) VoIP
2 10 (22.73%) PBX
3 8 (18.18%) PSTN
4 6 (13.64%) Unified Communications
5 5 (11.36%) Cisco Nexus
6 3 (6.82%) Cisco IPT
6 3 (6.82%) H.323
6 3 (6.82%) LAN
6 3 (6.82%) WAN
7 2 (4.55%) Cisco ICM
7 2 (4.55%) IP Telephony
8 1 (2.27%) DPNSS
8 1 (2.27%) Firewall
8 1 (2.27%) Intelligent Network
8 1 (2.27%) MGCP
8 1 (2.27%) MPLS
8 1 (2.27%) Network Security
8 1 (2.27%) RTP
8 1 (2.27%) Skype
8 1 (2.27%) Softphone
Database & Business Intelligence
1 5 (11.36%) PostgreSQL
2 1 (2.27%) DB2
2 1 (2.27%) IBM InfoSphere
Development Applications
1 4 (9.09%) JIRA
2 2 (4.55%) Git (software)
2 2 (4.55%) Jenkins
General
1 10 (22.73%) Telecoms
2 4 (9.09%) Finance
3 2 (4.55%) Multimedia
4 1 (2.27%) Banking
4 1 (2.27%) Investment Banking
4 1 (2.27%) Manufacturing
4 1 (2.27%) Marketing
Job Titles
1 9 (20.45%) Architect
2 7 (15.91%) Administrator
3 6 (13.64%) Analyst
3 6 (13.64%) Security Architect
4 5 (11.36%) Unified Communications Engineer
5 4 (9.09%) Cisco Administrator
5 4 (9.09%) Security Analyst
5 4 (9.09%) Systems Administrator
5 4 (9.09%) Unix Administrator
5 4 (9.09%) Unix Systems Administrator
6 3 (6.82%) Project Manager
6 3 (6.82%) Solutions Architect
7 2 (4.55%) Consultant
7 2 (4.55%) Network Engineer
7 2 (4.55%) PMO Officer
7 2 (4.55%) Siebel Administrator
7 2 (4.55%) Telephony Manager
8 1 (2.27%) Call Centre Engineer
8 1 (2.27%) Portfolio Planner
8 1 (2.27%) Technical Leader
Libraries, Frameworks & Software Standards
1 3 (6.82%) Middleware
1 3 (6.82%) Web Services
2 1 (2.27%) .NET
2 1 (2.27%) CCXML
2 1 (2.27%) RFC 2833
2 1 (2.27%) VXML
Miscellaneous
1 19 (43.18%) IVR
2 5 (11.36%) Management Information System
3 3 (6.82%) Freedom of Information
3 3 (6.82%) Freedom of Information Act
4 2 (4.55%) Data Centre
4 2 (4.55%) Handset
5 1 (2.27%) Analytical Skills
5 1 (2.27%) AS400
5 1 (2.27%) Equities
5 1 (2.27%) Fixed Income
5 1 (2.27%) Foreign Exchange (FX)
5 1 (2.27%) iSeries
5 1 (2.27%) Reference Data
5 1 (2.27%) Statistics
5 1 (2.27%) Video Conferencing
Operating Systems
1 7 (15.91%) Unix
2 5 (11.36%) CentOS
2 5 (11.36%) Linux
2 5 (11.36%) Red Hat Enterprise Linux
3 3 (6.82%) Solaris
4 2 (4.55%) AIX
Processes & Methodologies
1 11 (25.00%) Risk Management
2 8 (18.18%) High Availability
2 8 (18.18%) Project Management
3 7 (15.91%) CRM
3 7 (15.91%) Migration
4 6 (13.64%) Disaster Recovery
4 6 (13.64%) Security Architecture
4 6 (13.64%) User Acceptance Testing
5 5 (11.36%) Data Security
5 5 (11.36%) Security Management
6 4 (9.09%) Stakeholder Management
6 4 (9.09%) WFM
7 3 (6.82%) Change Management
7 3 (6.82%) Data Architecture
7 3 (6.82%) Data Protection
7 3 (6.82%) Dependency Management
7 3 (6.82%) SOA
8 2 (4.55%) ETL
8 2 (4.55%) ITIL
8 2 (4.55%) ITSM
Programming Languages
1 3 (6.82%) SQL
2 1 (2.27%) C
2 1 (2.27%) C#
2 1 (2.27%) R
Qualifications
1 11 (25.00%) SC Cleared
1 11 (25.00%) Security Cleared
2 7 (15.91%) CCNP
2 7 (15.91%) Cisco Certification
3 5 (11.36%) CCNA
4 4 (9.09%) CCIE
4 4 (9.09%) CLAS
5 1 (2.27%) Degree
Quality Assurance & Compliance
1 2 (4.55%) PCI DSS
1 2 (4.55%) SLA
Systems Management
1 7 (15.91%) Cisco CUCM
2 4 (9.09%) Cisco UCCE
3 3 (6.82%) Cisco UCCX
4 2 (4.55%) Cisco IPCC
4 2 (4.55%) Packer
4 2 (4.55%) Puppet
Vendors
1 19 (43.18%) Cisco
2 6 (13.64%) Avaya
3 3 (6.82%) Microsoft
3 3 (6.82%) Red Hat
4 2 (4.55%) Genesys
4 2 (4.55%) Informatica
4 2 (4.55%) Siebel
5 1 (2.27%) BT
5 1 (2.27%) GENBAND
5 1 (2.27%) IBM
5 1 (2.27%) Infor
5 1 (2.27%) Oracle
5 1 (2.27%) Salesforce.com
5 1 (2.27%) TIBCO
5 1 (2.27%) Verint
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