The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 573 580 520
Rank change year-on-year
+7 -60
Contract jobs citing CTI 20 19 44
As % of all contract IT jobs located in the UK 0.036% 0.034% 0.091%
As % of the Communications & Networking category 0.24% 0.26% 0.59%
Number of daily rates quoted 10 5 29
Average daily rate
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of your Daily Rate
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£400 £450 £413
Average daily rate % change year-on-year
-11.11% +9.09%
90% offered a daily rate of more than £325 £325 £275
10% offered a daily rate of more than £550 £613 £517
UK excluding London average daily rate £375 £325 £419
% change year-on-year
+15.38% -22.38%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £25.00
UK excluding London average hourly rate - - £16.00

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8225 7283 7453
As % of all contract IT jobs located in the UK 14.72% 12.92% 15.34%
Number of daily rates quoted 4508 3818 3701
Average daily rate £350 £360 £348
Average daily rate % change year-on-year
-2.77% +3.59%
90% offered a daily rate of more than £203 £200 £190
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £340 £340 £313
% change year-on-year
- +8.80%
Number of hourly rates quoted 439 416 589
Average hourly rate £28.75 £20.50 £22.50
Average hourly rate % change year-on-year
+40.24% -8.88%
90% offered a hourly rate of more than £12.50 £13.00 £12.50
10% offered a hourly rate of more than £46.50 £45.00 £42.50
UK excluding London average hourly rate £30.00 £21.00 £22.50
% change year-on-year
+42.85% -6.66%

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 17 April 2015.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 14 £495 +10.00% 7
London -1 8 £495 -7.90% 2
City of London +26 6 £495 -23.84%
Berkshire +9 3 £400 +23.07%
South East -17 3 £400 +23.07%
Scotland - 3 £338 - 1
Edinburgh - 3 £338 - 1
Bracknell +4 2 £400 +23.07%
East Midlands - 1 - - 1
Nottingham - 1 - -
Reading - 1 - -
Nottinghamshire - 1 - -
Surrey - - - -
West Sussex - - - -
Southampton - - - -
North West - - - - 1
South West - - - -
West Midlands - - - -
East of England - - - - 2
Crawley - - - -
Ashby-de-la-Zouch - - - -
Birmingham - - - -
Gosport - - - -
Guildford - - - -
Harlow - - - -
High Wycombe - - - -
Buckinghamshire - - - -
Essex - - - -
Hampshire - - - -
Leicestershire - - - - 1

CTI
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 18 (58.06%) IVR
2 13 (41.94%) CRM
3 10 (32.26%) Cisco
4 9 (29.03%) Telecoms
4 9 (29.03%) Finance
5 8 (25.81%) SQL
5 8 (25.81%) Web Services
6 7 (22.58%) C#
6 7 (22.58%) .NET
6 7 (22.58%) SOAP
7 6 (19.35%) ASP.NET
7 6 (19.35%) Dynamics CRM
7 6 (19.35%) Marketing
7 6 (19.35%) JSON
7 6 (19.35%) WCF
7 6 (19.35%) REST
8 5 (16.13%) Cisco ICM
8 5 (16.13%) Siebel
9 4 (12.90%) PBX
9 4 (12.90%) Publishing
9 4 (12.90%) Change Management
9 4 (12.90%) FMCG
9 4 (12.90%) Degree
9 4 (12.90%) Campaign Management
10 3 (9.68%) Social Media
10 3 (9.68%) Cisco CUCM
10 3 (9.68%) Computer Science
10 3 (9.68%) User Acceptance Testing
10 3 (9.68%) Firewall
10 3 (9.68%) SOA

CTI
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.45%) CMS
2 1 (3.23%) WebLogic
2 1 (3.23%) IIS
2 1 (3.23%) Tomcat
Applications
1 1 (3.23%) MS Office
1 1 (3.23%) MS Excel
1 1 (3.23%) MS Visio
Business Applications
1 6 (19.35%) Dynamics CRM
2 2 (6.45%) Radian6
Cloud Services
1 1 (3.23%) Force.com
1 1 (3.23%) Heroku
Communications & Networking
1 5 (16.13%) Cisco ICM
2 4 (12.90%) PBX
3 3 (9.68%) Firewall
3 3 (9.68%) VoIP
4 2 (6.45%) Wireless
4 2 (6.45%) IP Telephony
4 2 (6.45%) Broadband
4 2 (6.45%) ISDN
4 2 (6.45%) PABX
5 1 (3.23%) LAN
5 1 (3.23%) PSTN
5 1 (3.23%) Cisco IPT
5 1 (3.23%) Unified Communications
5 1 (3.23%) WAN
5 1 (3.23%) SMTP
5 1 (3.23%) FTP
5 1 (3.23%) HTTP
5 1 (3.23%) SNMP
5 1 (3.23%) DNS
5 1 (3.23%) HTTPS
Database & Business Intelligence
1 1 (3.23%) Crystal Enterprise
1 1 (3.23%) RDBMS
1 1 (3.23%) Relational Database
Development Applications
1 1 (3.23%) Talend Open Studio
General
1 9 (29.03%) Telecoms
1 9 (29.03%) Finance
2 6 (19.35%) Marketing
3 4 (12.90%) Publishing
4 2 (6.45%) Retail
5 1 (3.23%) Retail Banking
5 1 (3.23%) Financial Institution
5 1 (3.23%) Back Office
5 1 (3.23%) Banking
5 1 (3.23%) French Language
5 1 (3.23%) German Language
Job Titles
1 10 (32.26%) Analyst
2 6 (19.35%) Business Analyst
3 4 (12.90%) Architect
3 4 (12.90%) Siebel Business Analyst
3 4 (12.90%) Siebel Analyst
4 3 (9.68%) Developer
4 3 (9.68%) Consultant
4 3 (9.68%) Systems Engineer
4 3 (9.68%) Solutions Architect
5 2 (6.45%) Network Analyst
5 2 (6.45%) Telephony Engineer
5 2 (6.45%) Integration Analyst
5 2 (6.45%) CRM Architect
5 2 (6.45%) Telephony Analyst
6 1 (3.23%) CRM Solutions Architect
6 1 (3.23%) Salesforce.com Architect
6 1 (3.23%) BSS Architect
6 1 (3.23%) OSS Solutions Architect
6 1 (3.23%) AWS Developer
6 1 (3.23%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 8 (25.81%) Web Services
2 7 (22.58%) .NET
2 7 (22.58%) SOAP
3 6 (19.35%) REST
3 6 (19.35%) JSON
3 6 (19.35%) WCF
3 6 (19.35%) ASP.NET
4 2 (6.45%) CSS
4 2 (6.45%) HTML
4 2 (6.45%) XML
5 1 (3.23%) ODBC
5 1 (3.23%) Middleware
5 1 (3.23%) DHTML
5 1 (3.23%) CodeIgniter
5 1 (3.23%) TAPI
5 1 (3.23%) Visualforce
Miscellaneous
1 18 (58.06%) IVR
2 4 (12.90%) FMCG
3 3 (9.68%) Social Media
3 3 (9.68%) Computer Science
4 2 (6.45%) Handset
4 2 (6.45%) Mobile App
5 1 (3.23%) Enterprise Software
5 1 (3.23%) Data Structures
5 1 (3.23%) Clustering
5 1 (3.23%) Client/Server
Operating Systems
1 1 (3.23%) Windows
1 1 (3.23%) Windows XP
1 1 (3.23%) Windows Server 2003
1 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 13 (41.94%) CRM
2 4 (12.90%) Change Management
2 4 (12.90%) Campaign Management
3 3 (9.68%) User Acceptance Testing
3 3 (9.68%) SOA
4 2 (6.45%) Data Modelling
4 2 (6.45%) Speech Recognition
4 2 (6.45%) Cisco ICM Scripting
4 2 (6.45%) Data Management
4 2 (6.45%) Master Data Management
5 1 (3.23%) TOGAF
5 1 (3.23%) Coaching
5 1 (3.23%) Investment Management
5 1 (3.23%) Time Management
5 1 (3.23%) Business Transformation
5 1 (3.23%) Analytics
5 1 (3.23%) Knowledge Management
5 1 (3.23%) Technical Architecture
5 1 (3.23%) Web Development
5 1 (3.23%) WFM
Programming Languages
1 8 (25.81%) SQL
2 7 (22.58%) C#
3 3 (9.68%) Java
4 2 (6.45%) JavaScript
4 2 (6.45%) PHP
5 1 (3.23%) C++
5 1 (3.23%) VBScript
5 1 (3.23%) VB
5 1 (3.23%) Apex Code
Qualifications
1 4 (12.90%) Degree
2 2 (6.45%) Cisco Certification
3 1 (3.23%) CCVP
3 1 (3.23%) CCIE
3 1 (3.23%) CCNP
3 1 (3.23%) CCNA
3 1 (3.23%) SC Cleared
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) SLA
1 2 (6.45%) QA
System Software
1 1 (3.23%) Active Directory
Systems Management
1 3 (9.68%) Cisco CUCM
2 2 (6.45%) Cisco IPCC
3 1 (3.23%) Cisco UCCE
3 1 (3.23%) Cisco UCCX
3 1 (3.23%) Cisco Prime
Vendors
1 10 (32.26%) Cisco
2 5 (16.13%) Siebel
3 3 (9.68%) Microsoft
3 3 (9.68%) Oracle
3 3 (9.68%) Avaya
3 3 (9.68%) Genesys
4 2 (6.45%) Informatica
4 2 (6.45%) Salesforce.com
4 2 (6.45%) Verint
4 2 (6.45%) Pardot
4 2 (6.45%) ExactTarget
4 2 (6.45%) Conga
5 1 (3.23%) Remedy
5 1 (3.23%) Syntegra
5 1 (3.23%) Speakerbus
5 1 (3.23%) Talend
5 1 (3.23%) Siemens
5 1 (3.23%) Sybase
5 1 (3.23%) Business Objects
5 1 (3.23%) Cognos
Leicester, Leicestershire
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Posted: 22 hours ago
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