The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 582 595 557
Rank change year-on-year
+13 -38
Contract jobs citing CTI 38 16 22
As % of all contract IT jobs located in the UK 0.067% 0.029% 0.043%
As % of the Communications & Networking category 0.49% 0.21% 0.31%
Number of daily rates quoted 12 7 10
Average daily rate
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of your Daily Rate
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£350 £400 £500
Average daily rate % change year-on-year
-12.50% -20.00%
90% offered a daily rate of more than £325 £329 £120
10% offered a daily rate of more than £400 £435 £555
UK excluding London average daily rate £350 £400 £120
% change year-on-year
-12.50% +233.33%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £16.70
UK excluding London average hourly rate - - £16.70

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7831 7646 6987
As % of all contract IT jobs located in the UK 13.77% 13.99% 13.67%
Number of daily rates quoted 4478 4078 3617
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £210 £198
10% offered a daily rate of more than £500 £500 £488
UK excluding London average daily rate £350 £336 £320
% change year-on-year
+4.27% +4.88%
Number of hourly rates quoted 477 416 465
Average hourly rate £21.50 £20.00 £25.00
Average hourly rate % change year-on-year
+7.50% -20.00%
90% offered a hourly rate of more than £12.35 £12.00 £13.50
10% offered a hourly rate of more than £47.83 £42.50 £42.50
UK excluding London average hourly rate £21.76 £20.00 £25.50
% change year-on-year
+8.81% -21.56%

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 31 July 2015.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 27 £351 -3.52% 4
London +7 15 £352 -9.20% 1
South East -5 6 £265 - 2
Berkshire +9 5 - -
East Midlands +4 5 £350 -
Scotland - 5 £338 - 2
Edinburgh - 3 £350 - 2
Leicester - 3 £400 -
Leicestershire - 3 £400 -
Northampton - 2 £350 -
Northamptonshire - 2 £350 -
Bracknell - 2 - -
City of London -10 1 £352 +12.59%
Reading - 1 - -
Knutsford - 1 £500 -
Dunfermline - 1 - -
Cheshire - 1 £500 -
Hampshire - 1 £265 - 2
Glasgow - 1 £325 -
Fife - 1 - -
North West - 1 £500 - 1

CTI
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 31 (51.67%) Cisco
2 27 (45.00%) VoIP
3 19 (31.67%) Genesys
4 18 (30.00%) Avaya
4 18 (30.00%) Oracle
4 18 (30.00%) IVR
5 16 (26.67%) Telecoms
5 16 (26.67%) CMS
5 16 (26.67%) H.323
5 16 (26.67%) ISDN
5 16 (26.67%) Tandberg
5 16 (26.67%) Video Conferencing
6 15 (25.00%) CRM
7 14 (23.33%) Avaya Modular Messaging
8 12 (20.00%) Cisco Certification
9 11 (18.33%) PBX
9 11 (18.33%) Microsoft
9 11 (18.33%) CCNP
9 11 (18.33%) Degree
9 11 (18.33%) Computer Science
10 10 (16.67%) CCNA
11 9 (15.00%) Finance
11 9 (15.00%) Cisco UCCX
12 8 (13.33%) Marketing
13 7 (11.67%) Windows
13 7 (11.67%) Change Management
13 7 (11.67%) Clustering
13 7 (11.67%) Retail
14 6 (10.00%) Data Management
14 6 (10.00%) Windows Server 2003

CTI
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 16 (26.67%) CMS
2 1 (1.67%) Lync
2 1 (1.67%) IIS
2 1 (1.67%) Tomcat
Applications
1 2 (3.33%) MS Excel
Business Applications
1 2 (3.33%) Radian6
2 1 (1.67%) Dynamics CRM
Cloud Services
1 1 (1.67%) Force.com
1 1 (1.67%) Heroku
Communications & Networking
1 27 (45.00%) VoIP
2 16 (26.67%) ISDN
2 16 (26.67%) H.323
3 14 (23.33%) Avaya Modular Messaging
4 11 (18.33%) PBX
5 4 (6.67%) Firewall
5 4 (6.67%) Cisco ICM
6 3 (5.00%) Network Security
7 2 (3.33%) LAN
7 2 (3.33%) WAN
8 1 (1.67%) TCP/IP
8 1 (1.67%) Internet
8 1 (1.67%) QSIG
8 1 (1.67%) SMS
8 1 (1.67%) Unified Communications
8 1 (1.67%) Skype
8 1 (1.67%) Broadband
8 1 (1.67%) Cisco IPT
8 1 (1.67%) Wireshark
8 1 (1.67%) IP Telephony
Database & Business Intelligence
1 2 (3.33%) SQL Server
2 1 (1.67%) RDBMS
2 1 (1.67%) Oracle Database
2 1 (1.67%) Relational Database
Development Applications
1 1 (1.67%) Visual Studio
1 1 (1.67%) NUnit
1 1 (1.67%) CruiseControl
1 1 (1.67%) Subversion
1 1 (1.67%) Fiddler
1 1 (1.67%) Talend Open Studio
1 1 (1.67%) TeamCity
1 1 (1.67%) Team Foundation Server
1 1 (1.67%) Moq
1 1 (1.67%) MSBuild
1 1 (1.67%) QUnit
1 1 (1.67%) Jasmine
General
1 16 (26.67%) Telecoms
2 9 (15.00%) Finance
3 8 (13.33%) Marketing
4 7 (11.67%) Retail
5 5 (8.33%) Banking
6 2 (3.33%) Retail Banking
6 2 (3.33%) Publishing
7 1 (1.67%) Financial Institution
7 1 (1.67%) Front Office
7 1 (1.67%) Back Office
7 1 (1.67%) Investment Banking
7 1 (1.67%) French Language
7 1 (1.67%) German Language
Job Titles
1 16 (26.67%) Voice Engineer
2 14 (23.33%) Avaya Engineer
3 11 (18.33%) Analyst
4 10 (16.67%) Architect
5 8 (13.33%) Business Analyst
5 8 (13.33%) Solutions Architect
6 5 (8.33%) Systems Engineer
7 4 (6.67%) Senior Systems Engineer
7 4 (6.67%) Technical Architect
7 4 (6.67%) Consultant
7 4 (6.67%) VoIP Engineer
7 4 (6.67%) Senior VoIP Engineer
8 3 (5.00%) Technical Solutions Architect
8 3 (5.00%) Telephony Engineer
8 3 (5.00%) Network Engineer
8 3 (5.00%) Developer
9 2 (3.33%) Network Security Engineer
9 2 (3.33%) .NET Developer
9 2 (3.33%) C# Developer
9 2 (3.33%) Cisco Consultant
Libraries, Frameworks & Software Standards
1 5 (8.33%) Web Services
1 5 (8.33%) SOAP
2 4 (6.67%) XML
2 4 (6.67%) .NET
2 4 (6.67%) REST
3 3 (5.00%) CSS
3 3 (5.00%) JSON
4 2 (3.33%) NHibernate
4 2 (3.33%) Middleware
4 2 (3.33%) ASP.NET
4 2 (3.33%) HTML
4 2 (3.33%) WCF
4 2 (3.33%) LINQ
5 1 (1.67%) jQuery
5 1 (1.67%) Ext JS
5 1 (1.67%) RESTful
5 1 (1.67%) Visualforce
5 1 (1.67%) ASP.NET MVC
5 1 (1.67%) Entity Framework
5 1 (1.67%) CSS3
Miscellaneous
1 18 (30.00%) IVR
2 16 (26.67%) Video Conferencing
3 11 (18.33%) Computer Science
4 7 (11.67%) Clustering
5 4 (6.67%) User Experience
6 3 (5.00%) Social Media
7 2 (3.33%) Mobile App
7 2 (3.33%) Handset
7 2 (3.33%) FMCG
8 1 (1.67%) Client/Server
8 1 (1.67%) N-Tier
8 1 (1.67%) Enterprise Software
8 1 (1.67%) Data Structures
8 1 (1.67%) Data Centre
Operating Systems
1 7 (11.67%) Windows
2 6 (10.00%) Windows Server 2003
2 6 (10.00%) Windows Server 2008
2 6 (10.00%) Windows Server 2012
3 1 (1.67%) UNIX
Processes & Methodologies
1 15 (25.00%) CRM
2 7 (11.67%) Change Management
3 6 (10.00%) Data Management
3 6 (10.00%) Campaign Management
4 5 (8.33%) Incident Management
4 5 (8.33%) Problem Management
4 5 (8.33%) Disaster Recovery
4 5 (8.33%) SOA
5 3 (5.00%) Data Modelling
5 3 (5.00%) Migration
5 3 (5.00%) TOGAF
5 3 (5.00%) Cisco ICM Scripting
6 2 (3.33%) Coaching
6 2 (3.33%) Master Data Management
6 2 (3.33%) Speech Recognition
6 2 (3.33%) WFM
6 2 (3.33%) User Acceptance Testing
6 2 (3.33%) Agile Software Development
6 2 (3.33%) Configuration Management
6 2 (3.33%) Project Management
Programming Languages
1 5 (8.33%) Java
2 4 (6.67%) C#
2 4 (6.67%) SQL
3 3 (5.00%) JavaScript
4 2 (3.33%) PHP
4 2 (3.33%) C++
4 2 (3.33%) VBScript
5 1 (1.67%) VB
5 1 (1.67%) Apex Code
Qualifications
1 12 (20.00%) Cisco Certification
2 11 (18.33%) CCNP
2 11 (18.33%) Degree
3 10 (16.67%) CCNA
4 1 (1.67%) CCVP
4 1 (1.67%) SC Cleared
4 1 (1.67%) Security Cleared
Quality Assurance & Compliance
1 3 (5.00%) SLA
2 2 (3.33%) QA
3 1 (1.67%) Dodd-Frank
System Software
1 1 (1.67%) Active Directory
Systems Management
1 9 (15.00%) Cisco UCCX
2 3 (5.00%) Cisco CUCM
3 2 (3.33%) Cisco IPCC
3 2 (3.33%) Cisco UCCE
Vendors
1 31 (51.67%) Cisco
2 19 (31.67%) Genesys
3 18 (30.00%) Oracle
3 18 (30.00%) Avaya
4 16 (26.67%) Tandberg
5 11 (18.33%) Microsoft
6 5 (8.33%) Salesforce.com
7 3 (5.00%) Siebel
7 3 (5.00%) Polycom
8 2 (3.33%) Websense
8 2 (3.33%) Pardot
8 2 (3.33%) ExactTarget
8 2 (3.33%) Conga
8 2 (3.33%) Informatica
9 1 (1.67%) Siemens
9 1 (1.67%) Remedy
9 1 (1.67%) Pega
9 1 (1.67%) Talend
9 1 (1.67%) Verint
9 1 (1.67%) RightFax