The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 615 568 533
Rank change year-on-year
-47 -35
Contract jobs citing CTI 14 13 46
As % of all contract IT jobs located in the UK 0.024% 0.025% 0.082%
As % of the Communications & Networking category 0.16% 0.18% 0.54%
Number of daily rates quoted 5 5 18
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £400 £400
Average daily rate % change year-on-year
-6.25% -
90% offered a daily rate of more than £300 £400 £351
10% offered a daily rate of more than £565 £465 £615
UK excluding London average daily rate £425 £400 £400
% change year-on-year
+6.25% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8504 7122 8560
As % of all contract IT jobs located in the UK 14.59% 13.52% 15.28%
Number of daily rates quoted 4798 3887 4044
Average daily rate £365 £375 £355
Average daily rate % change year-on-year
-2.66% +5.63%
90% offered a daily rate of more than £225 £220 £213
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £347 £325 £340
% change year-on-year
+6.91% -4.41%
Number of hourly rates quoted 466 442 639
Average hourly rate £23.00 £21.75 £21.00
Average hourly rate % change year-on-year
+5.74% +3.57%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £40.00 £45.00
UK excluding London average hourly rate £23.50 £22.50 £22.50
% change year-on-year
+4.44% -

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 20 October 2014.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 14 £375 -6.25% 3
London +11 6 £375 -16.66% 2
South East - 4 £563 -
West Midlands -17 2 - -
Berkshire - 2 £563 -
Birmingham - 2 - -
Crawley - 1 - -
Hampshire - 1 - -
West Sussex - 1 - -
West Yorkshire - - - -
Yorkshire - - - -
East Midlands - - - - 1
East Sussex - - - -
Scotland - - - -
Northern Ireland - - - -
Kent - - - -
Leicestershire - - - - 1
Surrey - - - -
Warwickshire - - - -
Slough - - - -
Southampton - - - -
Stratford-upon-Avon - - - -
Dover - - - -
Edinburgh - - - -
Fareham - - - -
Folkestone - - - -
Leeds - - - -
Leicester - - - -
Brighton - - - -
County Antrim - - - -

CTI
Top 30 Related IT Skills

For the 6 months to 20 October 2014, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 11 (36.67%) CRM
2 8 (26.67%) Analytical Skills
3 7 (23.33%) Legal
4 6 (20.00%) Operations Management
4 6 (20.00%) Avaya
4 6 (20.00%) Windows
4 6 (20.00%) Continuous Improvement
5 5 (16.67%) Verint
5 5 (16.67%) XML
5 5 (16.67%) Oracle
5 5 (16.67%) SQL Server
5 5 (16.67%) .NET
5 5 (16.67%) SQL
5 5 (16.67%) Siebel
5 5 (16.67%) Marketing
5 5 (16.67%) Telecoms
6 4 (13.33%) Finance
6 4 (13.33%) Banking
6 4 (13.33%) Microsoft
6 4 (13.33%) Active Directory
6 4 (13.33%) Cisco
6 4 (13.33%) C#
6 4 (13.33%) Business Objects
6 4 (13.33%) WebLogic
6 4 (13.33%) IIS
7 3 (10.00%) Sybase
7 3 (10.00%) ODBC
7 3 (10.00%) Tomcat
7 3 (10.00%) HTTPS
7 3 (10.00%) RDBMS

CTI
Top Related IT Skills by Category

For the 6 months to 20 October 2014, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.33%) WebLogic
1 4 (13.33%) IIS
2 3 (10.00%) Tomcat
2 3 (10.00%) BizTalk Server
3 1 (3.33%) WebSphere
3 1 (3.33%) Lync
3 1 (3.33%) WebSphere Application Server
3 1 (3.33%) MQSeries
3 1 (3.33%) SharePoint
3 1 (3.33%) Apache
Applications
1 2 (6.67%) MS Excel
2 1 (3.33%) MS Office
Business Applications
1 1 (3.33%) Oracle EBS
1 1 (3.33%) SAP CRM
1 1 (3.33%) SAP Retail
1 1 (3.33%) Dynamics CRM
1 1 (3.33%) Oracle BPM
Communications & Networking
1 3 (10.00%) DNS
1 3 (10.00%) HTTPS
1 3 (10.00%) SSL
1 3 (10.00%) Firewall
1 3 (10.00%) SMTP
1 3 (10.00%) FTP
1 3 (10.00%) HTTP
1 3 (10.00%) Broadband
2 2 (6.67%) TCP/IP
3 1 (3.33%) SMS
3 1 (3.33%) VoIP
3 1 (3.33%) Softphone
3 1 (3.33%) IP Telephony
3 1 (3.33%) Cisco IPT
3 1 (3.33%) Network Security
Database & Business Intelligence
1 5 (16.67%) SQL Server
2 3 (10.00%) Data Warehouse
2 3 (10.00%) Crystal Enterprise
2 3 (10.00%) RDBMS
2 3 (10.00%) Relational Database
3 2 (6.67%) SQL Server 2000
3 2 (6.67%) SQL Server 2005
3 2 (6.67%) SQL Server 2008
3 2 (6.67%) Oracle Database
3 2 (6.67%) Oracle BI Publisher
4 1 (3.33%) DB2
4 1 (3.33%) Oracle Reports
4 1 (3.33%) Oracle Exadata
4 1 (3.33%) MySQL
Development Applications
1 1 (3.33%) Visual Studio
1 1 (3.33%) LoadRunner
1 1 (3.33%) Lombardi
1 1 (3.33%) Team Foundation Server
1 1 (3.33%) Moq
General
1 7 (23.33%) Legal
2 5 (16.67%) Telecoms
2 5 (16.67%) Marketing
3 4 (13.33%) Banking
3 4 (13.33%) Finance
4 3 (10.00%) Retail
5 1 (3.33%) Back Office
5 1 (3.33%) Automotive
5 1 (3.33%) Manufacturing
5 1 (3.33%) Publishing
Job Titles
1 11 (36.67%) Analyst
2 3 (10.00%) Architect
2 3 (10.00%) Consultant
2 3 (10.00%) Systems Engineer
2 3 (10.00%) Solutions Architect
2 3 (10.00%) CRM Consultant
3 2 (6.67%) Support Analyst
3 2 (6.67%) Tester
3 2 (6.67%) Siebel Analyst
3 2 (6.67%) Performance Tester
3 2 (6.67%) Telephony Analyst
4 1 (3.33%) Voice Support Engineer
4 1 (3.33%) SAP CRM Consultant
4 1 (3.33%) SAP Consultant
4 1 (3.33%) Integration Engineer
4 1 (3.33%) Performance Test Manager
4 1 (3.33%) Voice Engineer
4 1 (3.33%) Dynamics CRM Consultant
4 1 (3.33%) Senior Architect
4 1 (3.33%) Development Engineer
Libraries, Frameworks & Software Standards
1 5 (16.67%) .NET
1 5 (16.67%) XML
2 3 (10.00%) ODBC
3 2 (6.67%) .NET Framework
3 2 (6.67%) SOAP
3 2 (6.67%) HTML
4 1 (3.33%) Web Services
4 1 (3.33%) JSON
4 1 (3.33%) LINQ
4 1 (3.33%) Oracle Fusion
4 1 (3.33%) RESTful
4 1 (3.33%) WebCenter
4 1 (3.33%) Yii
4 1 (3.33%) WSDL
4 1 (3.33%) Middleware
4 1 (3.33%) J2EE
4 1 (3.33%) ASP.NET
4 1 (3.33%) COM
Miscellaneous
1 8 (26.67%) Analytical Skills
2 3 (10.00%) IVR
3 2 (6.67%) User Experience
4 1 (3.33%) Mainframe
4 1 (3.33%) Data Structures
4 1 (3.33%) IBM Mainframe
4 1 (3.33%) Data Conversion
4 1 (3.33%) Data Integration
4 1 (3.33%) Social Media
4 1 (3.33%) Enterprise Software
Operating Systems
1 6 (20.00%) Windows
2 3 (10.00%) Windows XP
2 3 (10.00%) Windows Server 2003
2 3 (10.00%) Windows Server 2008
3 2 (6.67%) Linux
4 1 (3.33%) SUSE
Processes & Methodologies
1 11 (36.67%) CRM
2 6 (20.00%) Operations Management
2 6 (20.00%) Continuous Improvement
3 3 (10.00%) User Acceptance Testing
3 3 (10.00%) WFM
3 3 (10.00%) Validation
4 2 (6.67%) Release Management
4 2 (6.67%) Agile Software Development
4 2 (6.67%) Data Management
4 2 (6.67%) OOD
4 2 (6.67%) PRINCE2
4 2 (6.67%) Six Sigma
4 2 (6.67%) Performance Testing
4 2 (6.67%) Performance Management
4 2 (6.67%) Analytics
4 2 (6.67%) Campaign Management
4 2 (6.67%) Coaching
5 1 (3.33%) Data Migration
5 1 (3.33%) Data Protection
5 1 (3.33%) Image Processing
Programming Languages
1 5 (16.67%) SQL
2 4 (13.33%) C#
3 2 (6.67%) Java
3 2 (6.67%) VBScript
3 2 (6.67%) VB
4 1 (3.33%) VBA
4 1 (3.33%) Python
4 1 (3.33%) JCL
4 1 (3.33%) Ruby
4 1 (3.33%) PHP
4 1 (3.33%) C++
4 1 (3.33%) COBOL
Qualifications
1 2 (6.67%) Six Sigma Green Belt
2 1 (3.33%) Degree
2 1 (3.33%) Six Sigma Black Belt
Quality Assurance & Compliance
1 2 (6.67%) QA
System Software
1 4 (13.33%) Active Directory
2 1 (3.33%) RACF
Systems Management
1 2 (6.67%) Cisco UCCX
Vendors
1 6 (20.00%) Avaya
2 5 (16.67%) Verint
2 5 (16.67%) Oracle
2 5 (16.67%) Siebel
3 4 (13.33%) Cisco
3 4 (13.33%) Microsoft
3 4 (13.33%) Business Objects
4 3 (10.00%) Sybase
4 3 (10.00%) Cognos
4 3 (10.00%) Salesforce.com
5 2 (6.67%) CosmoCom
5 2 (6.67%) Actuate
6 1 (3.33%) Informatica
6 1 (3.33%) Genesys
6 1 (3.33%) SAP
6 1 (3.33%) Nortel
6 1 (3.33%) IBM
Leicestershire
Orgtel
Rate: £250 - £330 per day
Posted: 2 days ago
London
EDT Global
Posted: 3 days ago
Central London / West End
VIRTUATel Ltd
Rate: Rate negotiable
Posted: 16 days ago