The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 597 613 616
Rank change year-on-year
+16 +3
Contract jobs citing CTI 24 31 17
As % of all contract IT jobs located in the UK 0.048% 0.056% 0.030%
As % of the Communications & Networking category 0.32% 0.39% 0.21%
Number of daily rates quoted 17 16 9
Median daily rate £463 £475 £300
Median daily rate % change year-on-year
-2.63% +58.33%
90% offered a daily rate of more than £396 £255 £288
10% offered a daily rate of more than £600 £538 £555
UK excluding London median daily rate £450 £473 £300
% change year-on-year
-4.76% +57.50%
Number of hourly rates quoted 0 3 0
Median hourly rate - £45.00 -
UK excluding London median hourly rate - £45.00 -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7522 7923 8209
As % of all contract IT jobs located in the UK 15.11% 14.35% 14.54%
Number of daily rates quoted 4548 4651 4687
Median daily rate £400 £400 £360
Median daily rate % change year-on-year
- +11.11%
90% offered a daily rate of more than £225 £240 £210
10% offered a daily rate of more than £550 £530 £500
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 389 475 440
Median hourly rate £28.00 £22.62 £22.18
Median hourly rate % change year-on-year
+23.78% +2.00%
90% offered a hourly rate of more than £13.43 £12.00 £12.50
10% offered a hourly rate of more than £50.00 £45.31 £40.00
UK excluding London median hourly rate £27.50 £22.50 £22.69
% change year-on-year
+22.22% -0.83%

CTI
Jobs Demand Trend

The demand trend of contract jobs citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 8 December 2016.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 22 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 22 £475 - 4
London 0 10 £570 +20.00%
South East +35 7 £450 +5.88% 4
Reading - 5 £460 -
Berkshire - 5 £460 - 1
Hampshire +21 2 £450 - 1
South West +15 2 £600 +33.33%
Hook - 2 £450 -
Tyne and Wear - 2 £500 -
Newcastle upon Tyne - 2 £500 -
North East - 2 £500 -
City of London - 2 £380 -
North West +9 1 - -
Wiltshire -4 1 £600 +33.33%
Birmingham -9 1 £450 -
West Midlands -10 1 £450 +50.00%
Wales - 1 £400 -
South Wales - 1 £400 -
Stockport - 1 - -
Manchester - 1 - -
Corsham - 1 £600 -
Cardiff - 1 £400 -

CTI
Top 30 Related IT Skills

For the 6 months to 8 December 2016, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 28 (45.90%) IVR
2 18 (29.51%) Telecoms
3 16 (26.23%) CRM
3 16 (26.23%) Cisco
4 15 (24.59%) SC Cleared
4 15 (24.59%) Security Cleared
5 14 (22.95%) Finance
6 13 (21.31%) Marketing
6 13 (21.31%) Salesforce.com
6 13 (21.31%) Web Services
7 11 (18.03%) XML
7 11 (18.03%) SOAP
7 11 (18.03%) Informatica
7 11 (18.03%) Degree
7 11 (18.03%) REST
8 10 (16.39%) Risk Management
8 10 (16.39%) Data Modelling
8 10 (16.39%) SOA
9 9 (14.75%) PBX
9 9 (14.75%) VoIP
9 9 (14.75%) Data Management
9 9 (14.75%) Computer Science
9 9 (14.75%) User Acceptance Testing
10 8 (13.11%) Master Data Management
10 8 (13.11%) Salesforce Marketing Cloud
10 8 (13.11%) Radian6
10 8 (13.11%) Social Studio
10 8 (13.11%) Unix
11 7 (11.48%) Project Management
11 7 (11.48%) Avaya

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.92%) Skype for Business
2 1 (1.64%) CMS
Applications
1 2 (3.28%) MS Project
2 1 (1.64%) MS Office
Business Applications
1 8 (13.11%) Radian6
1 8 (13.11%) Social Studio
2 1 (1.64%) Dynamics CRM
2 1 (1.64%) Salesforce.com CRM
Cloud Services
1 4 (6.56%) Cloud Computing
2 2 (3.28%) Force.com
2 2 (3.28%) Heroku
3 1 (1.64%) SaaS
Communications & Networking
1 9 (14.75%) PBX
1 9 (14.75%) VoIP
2 6 (9.84%) Unified Communications
3 5 (8.20%) Cisco Nexus
3 5 (8.20%) Firewall
3 5 (8.20%) PSTN
4 4 (6.56%) H.323
5 3 (4.92%) LAN
5 3 (4.92%) Skype
5 3 (4.92%) WAN
6 2 (3.28%) Cisco IPT
6 2 (3.28%) LDAP
7 1 (1.64%) Cisco ICM
7 1 (1.64%) DPNSS
7 1 (1.64%) Intelligent Network
7 1 (1.64%) IP Telephony
7 1 (1.64%) ISDN
7 1 (1.64%) MPLS
7 1 (1.64%) Network Security
7 1 (1.64%) Softphone
Database & Business Intelligence
1 5 (8.20%) PostgreSQL
2 2 (3.28%) SQL Server
3 1 (1.64%) DB2
3 1 (1.64%) IBM InfoSphere
3 1 (1.64%) Oracle Database
Development Applications
1 2 (3.28%) Git (software)
1 2 (3.28%) Jenkins
1 2 (3.28%) JIRA
General
1 18 (29.51%) Telecoms
2 14 (22.95%) Finance
3 13 (21.31%) Marketing
4 2 (3.28%) Banking
4 2 (3.28%) Multimedia
5 1 (1.64%) Financial Institution
5 1 (1.64%) Investment Banking
5 1 (1.64%) Manufacturing
Job Titles
1 16 (26.23%) Architect
2 8 (13.11%) Solutions Architect
3 7 (11.48%) Administrator
4 6 (9.84%) Analyst
4 6 (9.84%) Salesforce Architect
4 6 (9.84%) Security Architect
5 5 (8.20%) Consultant
5 5 (8.20%) Designer
5 5 (8.20%) Salesforce Solution Architect
6 4 (6.56%) Cisco Administrator
6 4 (6.56%) CRM Architect
6 4 (6.56%) CRM Solutions Architect
6 4 (6.56%) Security Analyst
6 4 (6.56%) Security Designer
6 4 (6.56%) Systems Administrator
6 4 (6.56%) Unix Administrator
6 4 (6.56%) Unix Systems Administrator
7 3 (4.92%) Lead Solutions Architect
7 3 (4.92%) Unified Communications Engineer
8 2 (3.28%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 13 (21.31%) Web Services
2 11 (18.03%) REST
2 11 (18.03%) SOAP
2 11 (18.03%) XML
3 2 (3.28%) Middleware
3 2 (3.28%) VXML
3 2 (3.28%) XMPP
4 1 (1.64%) .NET
4 1 (1.64%) CCXML
4 1 (1.64%) RFC 2833
Miscellaneous
1 28 (45.90%) IVR
2 9 (14.75%) Computer Science
3 7 (11.48%) Mobile App
4 6 (9.84%) Data Centre
5 5 (8.20%) Management Information System
5 5 (8.20%) Social Media
6 3 (4.92%) Freedom of Information
6 3 (4.92%) Freedom of Information Act
7 2 (3.28%) Handset
8 1 (1.64%) AS400
8 1 (1.64%) Cyberthreat
8 1 (1.64%) Equities
8 1 (1.64%) Fixed Income
8 1 (1.64%) Foreign Exchange (FX)
8 1 (1.64%) iSeries
8 1 (1.64%) Reference Data
8 1 (1.64%) Statistics
8 1 (1.64%) Video Conferencing
Operating Systems
1 8 (13.11%) Unix
2 6 (9.84%) Linux
3 5 (8.20%) CentOS
3 5 (8.20%) Red Hat Enterprise Linux
4 3 (4.92%) Solaris
4 3 (4.92%) Windows
4 3 (4.92%) Windows Server
5 2 (3.28%) AIX
6 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 16 (26.23%) CRM
2 10 (16.39%) Data Modelling
2 10 (16.39%) Risk Management
2 10 (16.39%) SOA
3 9 (14.75%) Data Management
3 9 (14.75%) User Acceptance Testing
4 8 (13.11%) Master Data Management
5 7 (11.48%) Investment Management
5 7 (11.48%) Project Management
6 6 (9.84%) Change Management
6 6 (9.84%) Security Architecture
7 5 (8.20%) Data Security
7 5 (8.20%) High Availability
7 5 (8.20%) Migration
7 5 (8.20%) Security Management
8 3 (4.92%) Agile Software Development
8 3 (4.92%) Data Architecture
8 3 (4.92%) Data Protection
8 3 (4.92%) Disaster Recovery
8 3 (4.92%) Use Case
Programming Languages
1 5 (8.20%) SQL
2 1 (1.64%) C
2 1 (1.64%) C#
2 1 (1.64%) R
Qualifications
1 15 (24.59%) SC Cleared
1 15 (24.59%) Security Cleared
2 11 (18.03%) Degree
3 5 (8.20%) CCNP
3 5 (8.20%) Cisco Certification
4 4 (6.56%) CCNA
4 4 (6.56%) CLAS
5 3 (4.92%) CCIE
Quality Assurance & Compliance
1 4 (6.56%) Government Security Classifications
2 3 (4.92%) QA
3 2 (3.28%) SLA
System Software
1 2 (3.28%) Active Directory
Systems Management
1 5 (8.20%) Cisco CUCM
2 3 (4.92%) Cisco UCCE
3 2 (3.28%) Cisco UCCX
3 2 (3.28%) Packer
3 2 (3.28%) Puppet
4 1 (1.64%) Cisco IPCC
4 1 (1.64%) HP Quality Center
Vendors
1 16 (26.23%) Cisco
2 13 (21.31%) Salesforce.com
3 11 (18.03%) Informatica
4 8 (13.11%) Salesforce Marketing Cloud
5 7 (11.48%) Avaya
5 7 (11.48%) Conga
5 7 (11.48%) Pardot
6 5 (8.20%) Microsoft
7 3 (4.92%) Genesys
7 3 (4.92%) Red Hat
8 2 (3.28%) Oracle
8 2 (3.28%) ServiceNow
8 2 (3.28%) Siebel
9 1 (1.64%) BT
9 1 (1.64%) GENBAND
9 1 (1.64%) HP
9 1 (1.64%) IBM
9 1 (1.64%) SAP
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