The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 569 522 497
Rank change year-on-year
-47 -25
Contract jobs citing CTI 9 35 38
As % of all contract IT jobs located in the UK 0.018% 0.072% 0.085%
As % of the Communications & Networking category 0.12% 0.54% 0.54%
Number of daily rates quoted 5 7 18
Average daily rate
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£305 £325 £393
Average daily rate % change year-on-year
-6.15% -17.19%
90% offered a daily rate of more than £288 £275 £318
10% offered a daily rate of more than £495 £420 £429
UK excluding London average daily rate £300 £325 £375
% change year-on-year
-7.69% -13.33%
Number of hourly rates quoted 0 2 6
Average hourly rate - £25.50 £17.10
Average hourly rate % change year-on-year
- +49.12%
UK excluding London average hourly rate - £25.50 £17.10
% change year-on-year
- +49.12%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7429 6513 7064
As % of all contract IT jobs located in the UK 14.65% 13.37% 15.82%
Number of daily rates quoted 4169 3477 3383
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £220 £223 £200
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £350 £350 £325
% change year-on-year
- +7.69%
Number of hourly rates quoted 394 390 636
Average hourly rate £23.75 £18.00 £22.00
Average hourly rate % change year-on-year
+31.94% -18.18%
90% offered a hourly rate of more than £13.00 £11.55 £12.00
10% offered a hourly rate of more than £40.00 £40.80 £45.00
UK excluding London average hourly rate £26.00 £19.50 £22.50
% change year-on-year
+33.33% -13.33%

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 23 January 2015.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 9 £305 -6.15% 2
West Yorkshire - 5 £300 -
Yorkshire - 5 £300 -
Leeds - 5 £300 -
City of London +8 2 £495 -
Bracknell +4 2 - -
Berkshire 0 2 - -
London -10 2 £495 +10.30% 1
South East -32 2 - -
South West - - - -
West Midlands - - - -
Ashby-de-la-Zouch - - - - 1
Birmingham - - - -
East Midlands - - - - 1
Scotland - - - -
Maidenhead - - - -
Marlow - - - -
Southampton - - - -
Tewkesbury - - - -
York - - - -
Bradford - - - -
Edinburgh - - - -
Folkestone - - - -
Halifax - - - -
Harrogate - - - -
Huddersfield - - - -
Buckinghamshire - - - -
Gloucestershire - - - -
Hampshire - - - -
Kent - - - -

CTI
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 11 (47.83%) CRM
2 9 (39.13%) SQL
3 8 (34.78%) .NET
3 8 (34.78%) C#
3 8 (34.78%) IVR
4 6 (26.09%) Cisco
4 6 (26.09%) SOAP
5 5 (21.74%) Web Services
5 5 (21.74%) Siebel
5 5 (21.74%) ASP.NET
5 5 (21.74%) Dynamics CRM
5 5 (21.74%) Marketing
5 5 (21.74%) JSON
5 5 (21.74%) WCF
5 5 (21.74%) Verint
6 4 (17.39%) Campaign Management
6 4 (17.39%) Finance
6 4 (17.39%) IIS
6 4 (17.39%) SQL Server
6 4 (17.39%) Windows
7 3 (13.04%) Oracle
7 3 (13.04%) Windows Server 2003
7 3 (13.04%) Active Directory
7 3 (13.04%) Microsoft
7 3 (13.04%) SMTP
7 3 (13.04%) FTP
7 3 (13.04%) HTTP
7 3 (13.04%) DNS
7 3 (13.04%) Crystal Enterprise
7 3 (13.04%) HTTPS

CTI
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT contractor jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) IIS
2 3 (13.04%) Tomcat
2 3 (13.04%) WebLogic
3 2 (8.70%) BizTalk Server
4 1 (4.35%) Apache
4 1 (4.35%) Lync
Applications
1 1 (4.35%) MS Excel
1 1 (4.35%) MS Visio
1 1 (4.35%) MS Office
Business Applications
1 5 (21.74%) Dynamics CRM
Communications & Networking
1 3 (13.04%) SMTP
1 3 (13.04%) FTP
1 3 (13.04%) HTTP
1 3 (13.04%) DNS
1 3 (13.04%) HTTPS
1 3 (13.04%) SSL
1 3 (13.04%) Broadband
1 3 (13.04%) Firewall
2 2 (8.70%) Cisco ICM
2 2 (8.70%) Wireless
2 2 (8.70%) IP Telephony
3 1 (4.35%) MPLS
3 1 (4.35%) DPNSS
3 1 (4.35%) SCCP
3 1 (4.35%) SNMP
3 1 (4.35%) TCP/IP
3 1 (4.35%) PSTN
3 1 (4.35%) VoIP
3 1 (4.35%) Network Security
3 1 (4.35%) Cisco IPT
Database & Business Intelligence
1 4 (17.39%) SQL Server
2 3 (13.04%) Crystal Enterprise
2 3 (13.04%) RDBMS
2 3 (13.04%) Relational Database
3 2 (8.70%) SQL Server 2008
3 2 (8.70%) SQL Server 2005
3 2 (8.70%) Data Warehouse
3 2 (8.70%) SQL Server 2000
4 1 (4.35%) MySQL
4 1 (4.35%) Oracle BI Publisher
Development Applications
1 1 (4.35%) Visual Studio
1 1 (4.35%) Team Foundation Server
1 1 (4.35%) Moq
General
1 5 (21.74%) Marketing
2 4 (17.39%) Finance
3 3 (13.04%) Telecoms
4 2 (8.70%) Publishing
4 2 (8.70%) Retail
5 1 (4.35%) Banking
Job Titles
1 8 (34.78%) Analyst
2 4 (17.39%) Telephony Analyst
2 4 (17.39%) Siebel Analyst
2 4 (17.39%) Systems Engineer
3 3 (13.04%) Developer
4 2 (8.70%) Integration Analyst
4 2 (8.70%) Network Analyst
4 2 (8.70%) Siebel Business Analyst
4 2 (8.70%) Architect
4 2 (8.70%) Business Analyst
4 2 (8.70%) Consultant
4 2 (8.70%) Solutions Architect
5 1 (4.35%) Support Analyst
5 1 (4.35%) Support Engineer
5 1 (4.35%) Lead Developer
5 1 (4.35%) Software Developer
5 1 (4.35%) Technical Leader
5 1 (4.35%) Integration Engineer
5 1 (4.35%) CRM Consultant
5 1 (4.35%) Telephony Engineer
Libraries, Frameworks & Software Standards
1 8 (34.78%) .NET
2 6 (26.09%) SOAP
3 5 (21.74%) Web Services
3 5 (21.74%) ASP.NET
3 5 (21.74%) JSON
3 5 (21.74%) WCF
4 3 (13.04%) XML
4 3 (13.04%) ODBC
4 3 (13.04%) REST
5 2 (8.70%) .NET Framework
6 1 (4.35%) HTML
6 1 (4.35%) COM
6 1 (4.35%) LINQ
6 1 (4.35%) TAPI
6 1 (4.35%) RESTful
6 1 (4.35%) Yii
Miscellaneous
1 8 (34.78%) IVR
2 2 (8.70%) User Experience
2 2 (8.70%) FMCG
3 1 (4.35%) Enterprise Software
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) Windows Server 2003
2 3 (13.04%) Windows XP
2 3 (13.04%) Windows Server 2008
Processes & Methodologies
1 11 (47.83%) CRM
2 4 (17.39%) Campaign Management
3 3 (13.04%) Validation
3 3 (13.04%) User Acceptance Testing
3 3 (13.04%) WFM
4 2 (8.70%) Change Management
4 2 (8.70%) Data Management
4 2 (8.70%) PRINCE2
5 1 (4.35%) OOD
5 1 (4.35%) Software Engineering
5 1 (4.35%) Release Management
5 1 (4.35%) Multithreading
5 1 (4.35%) Time Management
Programming Languages
1 9 (39.13%) SQL
2 8 (34.78%) C#
3 2 (8.70%) VBScript
3 2 (8.70%) VB
4 1 (4.35%) C++
4 1 (4.35%) PHP
Qualifications
1 1 (4.35%) Cisco Certification
1 1 (4.35%) CCIE
1 1 (4.35%) CCNP
1 1 (4.35%) Degree
System Software
1 3 (13.04%) Active Directory
Systems Management
1 2 (8.70%) Cisco UCCX
2 1 (4.35%) Cisco CUCM
2 1 (4.35%) Cisco Prime
Vendors
1 6 (26.09%) Cisco
2 5 (21.74%) Siebel
2 5 (21.74%) Verint
3 3 (13.04%) Oracle
3 3 (13.04%) Microsoft
3 3 (13.04%) Cognos
3 3 (13.04%) Sybase
3 3 (13.04%) Business Objects
4 2 (8.70%) Avaya
4 2 (8.70%) CosmoCom
4 2 (8.70%) Actuate
4 2 (8.70%) Salesforce.com