The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 610 606 591
Rank change year-on-year
-4 -15
Contract jobs citing CTI 40 39 16
As % of all contract IT jobs located in the UK 0.074% 0.068% 0.030%
As % of the Communications & Networking category 0.46% 0.49% 0.21%
Number of daily rates quoted 35 13 7
Median daily rate £513 £350 £400
Median daily rate % change year-on-year
+46.42% -12.50%
90% offered a daily rate of more than £424 £325 £329
10% offered a daily rate of more than £550 £400 £435
UK excluding London median daily rate £475 £350 £400
% change year-on-year
+35.71% -12.50%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8740 7972 7525
As % of all contract IT jobs located in the UK 16.19% 14.00% 13.96%
Number of daily rates quoted 5340 4547 3993
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £240 £225 £210
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £365 £350 £330
% change year-on-year
+4.28% +6.06%
Number of hourly rates quoted 428 483 433
Median hourly rate £28.75 £21.00 £20.00
Median hourly rate % change year-on-year
+36.90% +5.00%
90% offered a hourly rate of more than £12.50 £12.35 £11.50
10% offered a hourly rate of more than £47.83 £45.00 £42.50
UK excluding London median hourly rate £31.50 £21.53 £20.00
% change year-on-year
+46.34% +7.62%

CTI
Jobs Demand Trend

The demand trend of contract jobs citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 26 July 2016.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 19 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 39 £513 +45.65% 4
London +16 33 £525 +49.21% 1
City of London +56 10 £525 +49.21%
South East +11 3 £430 +62.26% 1
West Sussex - 2 - -
Horsham - 2 - -
Reading +9 1 £430 -
Glasgow +5 1 - -
North West +1 1 £525 +5.00%
Berkshire -4 1 £430 -
Scotland -6 1 - - 1
South West - 1 £500 - 1
Wiltshire - 1 £500 -
Yorkshire - 1 £450 -
Croydon - 1 £475 -
Sheffield - 1 £450 -
Swindon - 1 £500 -
South Yorkshire - 1 £450 -
Manchester - 1 £525 -

CTI
Top 30 Related IT Skills

For the 6 months to 26 July 2016, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 32 (37.21%) IVR
2 28 (32.56%) CRM
3 24 (27.91%) Data Centre
4 20 (23.26%) Windows Server
4 20 (23.26%) Windows
4 20 (23.26%) Microsoft
5 19 (22.09%) Finance
6 18 (20.93%) Marketing
6 18 (20.93%) Data Modelling
7 17 (19.77%) Firewall
7 17 (19.77%) Cloud Computing
8 15 (17.44%) REST
8 15 (17.44%) VoIP
8 15 (17.44%) Salesforce.com
8 15 (17.44%) XML
8 15 (17.44%) Degree
9 14 (16.28%) Avaya
9 14 (16.28%) Cisco
9 14 (16.28%) Security Cleared
9 14 (16.28%) Government Security Classifications
10 13 (15.12%) H.323
10 13 (15.12%) Web Services
10 13 (15.12%) Computer Science
10 13 (15.12%) SC Cleared
11 12 (13.95%) Telecoms
12 11 (12.79%) Agile Software Development
12 11 (12.79%) PBX
12 11 (12.79%) SOA
12 11 (12.79%) LDAP
12 11 (12.79%) SOAP

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.79%) Skype for Business
2 5 (5.81%) SharePoint
3 1 (1.16%) MQSeries
Applications
1 4 (4.65%) MS Project
2 1 (1.16%) MS Excel
Business Applications
1 9 (10.47%) Dynamics CRM
2 8 (9.30%) Radian6
2 8 (9.30%) Social Studio
3 2 (2.33%) SAP CRM
4 1 (1.16%) Salesforce.com CRM
Cloud Services
1 17 (19.77%) Cloud Computing
2 4 (4.65%) Boomi
3 3 (3.49%) SaaS
4 2 (2.33%) Force.com
4 2 (2.33%) Heroku
Communications & Networking
1 17 (19.77%) Firewall
2 15 (17.44%) VoIP
3 13 (15.12%) H.323
4 11 (12.79%) LDAP
4 11 (12.79%) PBX
4 11 (12.79%) Skype
4 11 (12.79%) Unified Communications
5 4 (4.65%) SMS
6 2 (2.33%) LAN
6 2 (2.33%) WAN
7 1 (1.16%) RTP
7 1 (1.16%) WebEx
Database & Business Intelligence
1 11 (12.79%) SQL Server
2 8 (9.30%) SAP Data Services
3 2 (2.33%) Oracle Database
4 1 (1.16%) DB2
4 1 (1.16%) IBM InfoSphere
4 1 (1.16%) Siebel EIM
Development Applications
1 9 (10.47%) Team Foundation Server
General
1 19 (22.09%) Finance
2 18 (20.93%) Marketing
3 12 (13.95%) Telecoms
4 4 (4.65%) Banking
5 1 (1.16%) Financial Institution
5 1 (1.16%) Greek Language
5 1 (1.16%) Investment Banking
Job Titles
1 18 (20.93%) Architect
2 14 (16.28%) Designer
2 14 (16.28%) Developer
2 14 (16.28%) Security Designer
3 11 (12.79%) Consultant
3 11 (12.79%) CRM Developer
4 9 (10.47%) Salesforce.com Architect
5 8 (9.30%) Head of Infrastructure
5 8 (9.30%) Head of Security
5 8 (9.30%) Solutions Architect
6 7 (8.14%) CRM Consultant
7 6 (6.98%) Dynamics CRM Developer
7 6 (6.98%) Unified Communications Engineer
8 4 (4.65%) Cloud Developer
8 4 (4.65%) SAP CRM Developer
8 4 (4.65%) SAP Developer
8 4 (4.65%) Security Architect
9 3 (3.49%) .NET Developer
9 3 (3.49%) C# Developer
9 3 (3.49%) SAP CRM Consultant
Libraries, Frameworks & Software Standards
1 15 (17.44%) REST
1 15 (17.44%) XML
2 13 (15.12%) Web Services
3 11 (12.79%) SOAP
4 10 (11.63%) XMPP
5 8 (9.30%) SAML
6 5 (5.81%) .NET
7 2 (2.33%) HTML
8 1 (1.16%) CSS
8 1 (1.16%) RFC 2833
8 1 (1.16%) Visualforce
8 1 (1.16%) VXML
Miscellaneous
1 32 (37.21%) IVR
2 24 (27.91%) Data Centre
3 13 (15.12%) Computer Science
4 11 (12.79%) Mobile App
5 5 (5.81%) Social Media
6 2 (2.33%) AS400
7 1 (1.16%) Cyberthreat
7 1 (1.16%) iSeries
Operating Systems
1 20 (23.26%) Windows
1 20 (23.26%) Windows Server
2 1 (1.16%) AIX
2 1 (1.16%) Linux
2 1 (1.16%) Unix
2 1 (1.16%) Windows Server 2008
Processes & Methodologies
1 28 (32.56%) CRM
2 18 (20.93%) Data Modelling
3 11 (12.79%) Agile Software Development
3 11 (12.79%) SOA
4 10 (11.63%) Service Management
5 9 (10.47%) Unit Testing
5 9 (10.47%) Workflow
6 8 (9.30%) Data Management
6 8 (9.30%) Knowledge Management
6 8 (9.30%) Master Data Management
6 8 (9.30%) Scrum
7 7 (8.14%) Change Management
7 7 (8.14%) Investment Management
7 7 (8.14%) PRINCE2
8 6 (6.98%) Project Management
8 6 (6.98%) Translating Business Requirements
9 5 (5.81%) Campaign Management
9 5 (5.81%) Contact Management
9 5 (5.81%) Dependency Management
10 4 (4.65%) Migration
Programming Languages
1 11 (12.79%) SQL
2 9 (10.47%) C#
2 9 (10.47%) XAML
3 2 (2.33%) JavaScript
4 1 (1.16%) Apex Code
4 1 (1.16%) SOQL
4 1 (1.16%) VB
4 1 (1.16%) VBScript
Qualifications
1 15 (17.44%) Degree
2 14 (16.28%) Security Cleared
3 13 (15.12%) SC Cleared
4 5 (5.81%) Microsoft Certification
5 3 (3.49%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (16.28%) Government Security Classifications
2 3 (3.49%) QA
System Software
1 11 (12.79%) Active Directory
Systems Management
1 1 (1.16%) Cisco CUCM
1 1 (1.16%) HP Quality Center
Vendors
1 20 (23.26%) Microsoft
2 15 (17.44%) Salesforce.com
3 14 (16.28%) Avaya
3 14 (16.28%) Cisco
4 9 (10.47%) Informatica
4 9 (10.47%) SAP
5 8 (9.30%) Salesforce Marketing Cloud
6 7 (8.14%) Conga
6 7 (8.14%) Pardot
7 4 (4.65%) Dell
7 4 (4.65%) Genesys
7 4 (4.65%) hybris
8 2 (2.33%) IBM
8 2 (2.33%) Oracle
8 2 (2.33%) ServiceNow
9 1 (1.16%) HP
9 1 (1.16%) Siebel