The table below looks at the statistics for CTI skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited CTI over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Computer Telephony Integration (CTI)
UK
Rank 572 600 604
Rank change year-on-year
+28 +4
Contract jobs citing CTI 22 29 12
As % of all contract IT jobs located in the UK 0.049% 0.056% 0.023%
As % of the Communications & Networking category 0.32% 0.38% 0.16%
Number of daily rates quoted 16 18 7
Median daily rate £431 £450 £495
Median daily rate % change year-on-year
-4.16% -9.09%
90% offered a daily rate of more than £260 £246 £315
10% offered a daily rate of more than £475 £558 £497
UK excluding London median daily rate £425 £450 £325
% change year-on-year
-5.55% +38.46%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
6820 7569 7658
As % of all contract IT jobs located in the UK 15.04% 14.55% 14.83%
Number of daily rates quoted 4245 4478 4214
Median daily rate £400 £380 £375
Median daily rate % change year-on-year
+5.26% +1.33%
90% offered a daily rate of more than £240 £238 £213
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 371 314 442
Median hourly rate £22.50 £27.50 £25.00
Median hourly rate % change year-on-year
-18.18% +10.00%
90% offered a hourly rate of more than £12.07 £13.00 £13.00
10% offered a hourly rate of more than £52.50 £50.00 £43.20
UK excluding London median hourly rate £21.50 £30.00 £26.50
% change year-on-year
-28.33% +13.20%

CTI
Jobs Demand Trend

The demand trend of contract jobs citing CTI as a proportion of all IT contracts with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI within the UK.

CTI Daily Rate Trend in the UK

CTI
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CTI within the UK over the 3 months to 22 February 2017.

CTI Daily Rate Histogram in the UK

CTI
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI within the UK.

CTI Hourly Rate Trend in the UK

CTI
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +37 22 £431 -4.16% 5
South East +29 13 £425 +25.92%
Berkshire +27 11 £400 -8.57%
Reading +11 5 £425 -
Tyne and Wear - 5 £453 - 2
North East - 5 £453 - 2
Newcastle upon Tyne - 5 £453 - 2
London +22 4 £475 +46.15% 1
Bracknell - 2 £164 -
Surrey - 2 £444 -
Slough - 2 £388 -
Reigate - 1 £463 -
Maidenhead - 1 - -

CTI
Top 30 Related IT Skills

For the 6 months to 22 February 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 24 (68.57%) IVR
2 18 (51.43%) Cisco
3 14 (40.00%) Telecoms
4 12 (34.29%) VoIP
5 11 (31.43%) PBX
5 11 (31.43%) CRM
5 11 (31.43%) Cisco CUCM
5 11 (31.43%) Customer Requirements
6 9 (25.71%) PSTN
7 8 (22.86%) Cisco Certification
7 8 (22.86%) CCNP
7 8 (22.86%) Migration
7 8 (22.86%) High Availability
8 7 (20.00%) Unified Communications
8 7 (20.00%) Web Services
9 6 (17.14%) WAN
9 6 (17.14%) Siebel
9 6 (17.14%) CCNA
9 6 (17.14%) LAN
9 6 (17.14%) Disaster Recovery
9 6 (17.14%) WFM
10 5 (14.29%) Handset
10 5 (14.29%) Cisco ICM Scripting
10 5 (14.29%) DevOps
10 5 (14.29%) Cisco ICM
10 5 (14.29%) Cisco IPT
10 5 (14.29%) Cisco UCCE
10 5 (14.29%) Cisco IPCC
10 5 (14.29%) CCIE
10 5 (14.29%) Red Hat

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) Oracle Workflow
1 1 (2.86%) Skype for Business
Applications
1 5 (14.29%) MS Office
2 1 (2.86%) MS Excel
Communications & Networking
1 12 (34.29%) VoIP
2 11 (31.43%) PBX
3 9 (25.71%) PSTN
4 7 (20.00%) Unified Communications
5 6 (17.14%) LAN
5 6 (17.14%) WAN
6 5 (14.29%) Cisco ICM
6 5 (14.29%) Cisco IPT
7 4 (11.43%) IP Telephony
8 3 (8.57%) H.323
9 1 (2.86%) DPNSS
9 1 (2.86%) Firewall
9 1 (2.86%) HTTP
9 1 (2.86%) ISUP
9 1 (2.86%) MGCP
9 1 (2.86%) MPLS
9 1 (2.86%) Q.931
9 1 (2.86%) QSIG
9 1 (2.86%) RTP
9 1 (2.86%) SCCP
Database & Business Intelligence
1 1 (2.86%) Apache Cassandra
1 1 (2.86%) Siebel EIM
Development Applications
1 4 (11.43%) Git (software)
1 4 (11.43%) Jenkins
2 2 (5.71%) JIRA
General
1 14 (40.00%) Telecoms
2 2 (5.71%) Finance
2 2 (5.71%) Multimedia
3 1 (2.86%) Manufacturing
Job Titles
1 6 (17.14%) Unified Communications Engineer
2 5 (14.29%) Administrator
2 5 (14.29%) Consultant
2 5 (14.29%) Siebel Administrator
3 3 (8.57%) Cisco Specialist
3 3 (8.57%) Genesys Consultant
3 3 (8.57%) IP Specialist
4 2 (5.71%) Architect
4 2 (5.71%) Cisco IPT Specialist
4 2 (5.71%) Design Engineer
4 2 (5.71%) Network Engineer
4 2 (5.71%) Project Manager
4 2 (5.71%) Solutions Architect
4 2 (5.71%) Telephony Manager
4 2 (5.71%) Telephony Specialist
5 1 (2.86%) Analyst
5 1 (2.86%) Infrastructure Project Manager
5 1 (2.86%) Junior
5 1 (2.86%) Senior Consultant
5 1 (2.86%) Senior Manager
Libraries, Frameworks & Software Standards
1 7 (20.00%) Web Services
2 2 (5.71%) Middleware
3 1 (2.86%) CCXML
3 1 (2.86%) HTML
3 1 (2.86%) REST
3 1 (2.86%) RFC 2833
3 1 (2.86%) SOAP
3 1 (2.86%) VXML
Miscellaneous
1 24 (68.57%) IVR
2 5 (14.29%) Handset
3 2 (5.71%) Data Centre
4 1 (2.86%) Analytical Skills
4 1 (2.86%) Video Conferencing
Operating Systems
1 5 (14.29%) Unix
2 1 (2.86%) AIX
Processes & Methodologies
1 11 (31.43%) CRM
1 11 (31.43%) Customer Requirements
2 8 (22.86%) High Availability
2 8 (22.86%) Migration
3 6 (17.14%) Disaster Recovery
3 6 (17.14%) WFM
4 5 (14.29%) Cisco ICM Scripting
4 5 (14.29%) DevOps
5 4 (11.43%) ITIL
6 3 (8.57%) BCP
6 3 (8.57%) Change Management
6 3 (8.57%) Project Management
6 3 (8.57%) Stakeholder Management
7 2 (5.71%) Continuous Improvement
7 2 (5.71%) Dependency Management
7 2 (5.71%) ITSM
7 2 (5.71%) Matrix Management
7 2 (5.71%) Mentoring
7 2 (5.71%) SOA
8 1 (2.86%) Use Case
Qualifications
1 8 (22.86%) CCNP
1 8 (22.86%) Cisco Certification
2 6 (17.14%) CCNA
3 5 (14.29%) CCIE
4 1 (2.86%) SC Cleared
4 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 2 (5.71%) PCI DSS
Systems Management
1 11 (31.43%) Cisco CUCM
2 5 (14.29%) Cisco IPCC
2 5 (14.29%) Cisco UCCE
3 4 (11.43%) Cisco UCCX
3 4 (11.43%) Packer
3 4 (11.43%) Puppet
Vendors
1 18 (51.43%) Cisco
2 6 (17.14%) Siebel
3 5 (14.29%) Red Hat
4 4 (11.43%) Avaya
4 4 (11.43%) Genesys
4 4 (11.43%) Informatica
4 4 (11.43%) Verint
5 3 (8.57%) Microsoft
6 2 (5.71%) NICE Systems
6 2 (5.71%) Oracle
7 1 (2.86%) BT
7 1 (2.86%) GENBAND
7 1 (2.86%) Infor
7 1 (2.86%) Salesforce.com
7 1 (2.86%) TIBCO
Newcastle Upon Tyne, Tyne and Wear
Hydrogen Group
Rate: £400.00 - £600.00 per day
Posted: 23 hours ago