Support Officer Contracts in England

Support Officer
UK > England

The median Support Officer daily rate in England is £325 according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 409 547 668
Rank change year-on-year +138 +121 -130
Contract jobs requiring a Support Officer 133 98 110
As % of all contract jobs advertised in England 0.36% 0.20% 0.16%
As % of the Job Titles category 0.39% 0.21% 0.16%
Number of daily rates quoted 63 76 69
10th Percentile £145 £176 £147
25th Percentile £210 £210 £163
Median daily rate (50th Percentile) £325 £310 £238
Median % change year-on-year +4.84% +30.53% -5.00%
75th Percentile £422 £400 £324
90th Percentile £471 £438 £384
UK median daily rate £267 £281 £200
% change year-on-year -5.24% +40.63% -11.11%
Number of hourly rates quoted 56 6 24
10th Percentile £12.49 £11.63 £11.66
25th Percentile £13.24 £12.95 £12.44
Median hourly rate £16.00 £18.16 £14.65
Median % change year-on-year -11.87% +23.97% -3.41%
75th Percentile £20.37 £23.86 £23.98
90th Percentile £32.50 £31.12 £28.08
UK median hourly rate £15.75 £18.16 £17.00
% change year-on-year -13.25% +6.79% +9.27%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,916 46,484 67,372
% of contract IT jobs with a recognized job title 92.70% 94.64% 95.50%
Number of daily rates quoted 22,507 32,994 47,972
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £639
90th Percentile £750 £758 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,425 1,382 1,859
10th Percentile £12.92 £14.30 £12.50
25th Percentile £16.30 £20.00 £15.37
Median hourly rate £36.50 £45.00 £22.50
Median % change year-on-year -18.89% +100.00% +2.27%
75th Percentile £61.30 £65.45 £48.75
90th Percentile £73.75 £77.50 £62.80
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Support Officer
Job Vacancy Trend in England

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Officer in England

Support Officer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Officer in England.

Daily rate trend for Support Officer in England

Support Officer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Officer in England over the 6 months to 7 May 2024.

Daily rate histogram for Support Officer in England

Support Officer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Officer in England.

Hourly rate trend for Support Officer in England

Support Officer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Officer in England over the 6 months to 7 May 2024.

Hourly rate histogram for Support Officer in England

Support Officer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Officer within the England region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +93 46 £375 +30.43% 11
South West +31 24 £425 +10.39% 6
North of England +31 22 £303 -10.37% 9
Midlands +31 16 £375 +19.52% 14
North West +26 15 £300 -29.41% 1
South East +21 13 £363 +51.04% 24
East of England +13 10 £110 -76.84% 3
East Midlands +25 9 £335 -16.25% 11
West Midlands +18 7 £375 +30.43% 3
Yorkshire +28 6 £325 +10.64% 5
North East - 1 - - 3
Support Officer
UK

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Officer in the job title.

1 38 (28.57%) Social Skills
2 37 (27.82%) Finance
3 24 (18.05%) SharePoint
4 23 (17.29%) Security Cleared
5 20 (15.04%) PMO
5 20 (15.04%) Public Sector
5 20 (15.04%) Microsoft
6 19 (14.29%) Project Management
7 17 (12.78%) Windows
7 17 (12.78%) Customer Service
8 14 (10.53%) Microsoft Office
9 13 (9.77%) Degree
9 13 (9.77%) Management Information System
10 11 (8.27%) Active Directory
10 11 (8.27%) Change Management
10 11 (8.27%) SC Cleared
10 11 (8.27%) Microsoft 365
11 10 (7.52%) Mobile Device Management
11 10 (7.52%) Problem-Solving
11 10 (7.52%) Microsoft Excel
11 10 (7.52%) Programme Management
11 10 (7.52%) VMware
12 9 (6.77%) Document Management
12 9 (6.77%) PRINCE2
12 9 (6.77%) Microsoft Intune
12 9 (6.77%) Continuous Improvement
12 9 (6.77%) VMware Infrastructure
12 9 (6.77%) DV Cleared
13 8 (6.02%) SCCM
13 8 (6.02%) Project Delivery

Support Officer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (18.05%) SharePoint
2 8 (6.02%) Microsoft Exchange
3 5 (3.76%) Moodle
3 5 (3.76%) WordPress
4 4 (3.01%) Skype for Business
5 3 (2.26%) IIS
6 2 (1.50%) Confluence
7 1 (0.75%) Apache
7 1 (0.75%) Tomcat
Applications
1 14 (10.53%) Microsoft Office
2 10 (7.52%) Microsoft Excel
3 8 (6.02%) Microsoft PowerPoint
4 5 (3.76%) Microsoft Project
5 2 (1.50%) Adobe Creative Suite
5 2 (1.50%) Spreadsheet
Business Applications
1 7 (5.26%) ContrOCC
2 1 (0.75%) Academy Housing
2 1 (0.75%) Academy Revenues and Benefits
Cloud Services
1 11 (8.27%) Microsoft 365
2 6 (4.51%) Azure
2 6 (4.51%) Entra ID
3 4 (3.01%) OneDrive
4 3 (2.26%) AWS
5 2 (1.50%) Azure ExpressRoute
5 2 (1.50%) Mimecast
5 2 (1.50%) Nutanix
5 2 (1.50%) Rubrik
6 1 (0.75%) Dynamics 365
6 1 (0.75%) IaaS
6 1 (0.75%) Power Platform
6 1 (0.75%) Smartsheet
Communications & Networking
1 7 (5.26%) Internet
2 5 (3.76%) TCP/IP
3 4 (3.01%) Cisco IOS
3 4 (3.01%) Skype
4 3 (2.26%) SAN
5 2 (1.50%) DKIM
5 2 (1.50%) DMARC
5 2 (1.50%) DNS
5 2 (1.50%) Extranet
5 2 (1.50%) Firewall
5 2 (1.50%) Intranet
5 2 (1.50%) LAN
5 2 (1.50%) NAS
5 2 (1.50%) VPN
5 2 (1.50%) Wi-Fi
5 2 (1.50%) Wireless
6 1 (0.75%) Structured Cabling
6 1 (0.75%) WAN
Database & Business Intelligence
1 3 (2.26%) EDRMS
2 2 (1.50%) Spatial Data
3 1 (0.75%) Oracle Reports
3 1 (0.75%) Power BI
Development Applications
1 3 (2.26%) JIRA
General
1 38 (28.57%) Social Skills
2 37 (27.82%) Finance
3 20 (15.04%) Public Sector
4 8 (6.02%) Local Government
4 8 (6.02%) Organisational Skills
5 6 (4.51%) Banking
6 4 (3.01%) Analytical Skills
6 4 (3.01%) Law
6 4 (3.01%) Legal
6 4 (3.01%) Presentation Skills
6 4 (3.01%) Telecoms
7 3 (2.26%) Influencing Skills
7 3 (2.26%) Police
8 2 (1.50%) Advertising
8 2 (1.50%) Financial Institution
9 1 (0.75%) Aerospace
9 1 (0.75%) Back Office
9 1 (0.75%) Electronics
9 1 (0.75%) Manufacturing
9 1 (0.75%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.50%) Software Packaging
Miscellaneous
1 13 (9.77%) Management Information System
2 5 (3.76%) Learning Management System
2 5 (3.76%) NHS
2 5 (3.76%) Onboarding
3 4 (3.01%) Data Centre
3 4 (3.01%) iPhone
4 3 (2.26%) Video Conferencing
5 2 (1.50%) Fat Client
5 2 (1.50%) PKI
5 2 (1.50%) Thin Client
5 2 (1.50%) Virtual Team
6 1 (0.75%) CMDB
6 1 (0.75%) Data Protection Act
6 1 (0.75%) Freedom of Information
6 1 (0.75%) Freedom of Information Act
6 1 (0.75%) Self-Motivation
Operating Systems
1 17 (12.78%) Windows
2 5 (3.76%) Mac OS X
3 4 (3.01%) Android
3 4 (3.01%) Windows 10
3 4 (3.01%) Windows 7
4 3 (2.26%) Unix
4 3 (2.26%) Windows Server
5 2 (1.50%) Windows Server 2012
Processes & Methodologies
1 19 (14.29%) Project Management
2 17 (12.78%) Customer Service
3 11 (8.27%) Change Management
4 10 (7.52%) Mobile Device Management
4 10 (7.52%) Problem-Solving
4 10 (7.52%) Programme Management
5 9 (6.77%) Continuous Improvement
5 9 (6.77%) Document Management
5 9 (6.77%) PRINCE2
6 8 (6.02%) ITIL
6 8 (6.02%) Project Delivery
7 7 (5.26%) Data Entry
7 7 (5.26%) Decision-Making
7 7 (5.26%) Programme Delivery
7 7 (5.26%) Risk Management
7 7 (5.26%) Stakeholder Engagement
7 7 (5.26%) Stakeholder Management
8 6 (4.51%) Configuration Management
8 6 (4.51%) Supplier Management
8 6 (4.51%) Workflow
Programming Languages
1 3 (2.26%) PowerShell
2 1 (0.75%) SQL
2 1 (0.75%) VBScript
Qualifications
1 23 (17.29%) Security Cleared
2 13 (9.77%) Degree
3 11 (8.27%) SC Cleared
4 9 (6.77%) DV Cleared
5 3 (2.26%) MCSE
5 3 (2.26%) Microsoft Certification
6 2 (1.50%) CCNA
6 2 (1.50%) Cisco Certification
6 2 (1.50%) CTC Cleared
6 2 (1.50%) VMware Certified Professional (VCP)
7 1 (0.75%) APMP
7 1 (0.75%) Computer Science Degree
7 1 (0.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (15.04%) PMO
2 2 (1.50%) SLA
3 1 (0.75%) Data Quality
3 1 (0.75%) GDPR
3 1 (0.75%) P3O
3 1 (0.75%) QA
System Software
1 11 (8.27%) Active Directory
2 9 (6.77%) VMware Infrastructure
3 5 (3.76%) Virtual Servers
4 3 (2.26%) Hyper-V
5 2 (1.50%) BitLocker
5 2 (1.50%) Microsoft App-V
6 1 (0.75%) VMware Workstation
Systems Management
1 9 (6.77%) Microsoft Intune
2 8 (6.02%) SCCM
3 3 (2.26%) NetBackup
3 3 (2.26%) SCOM
3 3 (2.26%) SCVMM
4 2 (1.50%) Active Directory Federation Services
4 2 (1.50%) VxRail
5 1 (0.75%) SCOrch
5 1 (0.75%) Simpana
Vendors
1 20 (15.04%) Microsoft
2 10 (7.52%) VMware
3 7 (5.26%) Liquidlogic
4 6 (4.51%) Cisco
4 6 (4.51%) Mitel
5 4 (3.01%) Apple
5 4 (3.01%) Citrix
5 4 (3.01%) Progress
5 4 (3.01%) SAP
6 3 (2.26%) Civica
6 3 (2.26%) Commvault
6 3 (2.26%) Dell
6 3 (2.26%) Dell Compellent
6 3 (2.26%) EMC
6 3 (2.26%) MobileIron
6 3 (2.26%) Proofpoint
7 2 (1.50%) Capita
7 2 (1.50%) Equitrac
7 2 (1.50%) F5
7 2 (1.50%) SolarWinds