The table below looks at the statistics for ITIL skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 24 23 23
Rank change year-on-year
-1 0
Contract jobs citing ITIL 3415 3191 2624
As % of all contract IT jobs located in England 6.81% 6.65% 6.28%
As % of the Processes & Methodologies category 8.82% 8.79% 8.37%
Number of daily rates quoted 1929 1889 1451
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £357 £375
Average daily rate % change year-on-year
-1.89% -4.86%
90% offered a daily rate of more than £175 £175 £180
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £340 £325 £338
% change year-on-year
+4.61% -3.70%
Number of hourly rates quoted 276 318 179
Average hourly rate £15.50 £15.65 £19.00
Average hourly rate % change year-on-year
-0.92% -17.65%
90% offered a hourly rate of more than £11.00 £9.95 £12.50
10% offered a hourly rate of more than £34.60 £31.05 £45.50
UK excluding London average hourly rate £15.00 £16.00 £18.00
% change year-on-year
-6.25% -11.11%
ITIL
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38728 36307 31355
As % of all contract IT jobs located in England 77.28% 75.63% 75.00%
Number of daily rates quoted 24983 23317 19199
Average daily rate £418 £400 £417
Average daily rate % change year-on-year
+4.37% -4.07%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £578 £575 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 1116 1099 985
Average hourly rate £27.50 £28.50 £32.50
Average hourly rate % change year-on-year
-3.50% -12.30%
90% offered a hourly rate of more than £12.00 £12.50 £14.00
10% offered a hourly rate of more than £47.79 £50.00 £48.56
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITIL
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the England region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in England

ITIL
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the England region.

ITIL Daily Rate Trend in England

ITIL
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the England region over the 3 months to 27 May 2015.

ITIL Daily Rate Histogram in England

ITIL
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the England region.

ITIL Hourly Rate Trend in England

ITIL
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the England region over the 3 months to 27 May 2015.

ITIL Hourly Rate Histogram in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the England region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 1308 £380 -3.79% 265
South East +4 809 £350 +2.94% 215
East of England +6 264 £355 +9.23% 71
Yorkshire +3 262 £300 -9.97% 67
North West +1 229 £350 +28.55% 94
West Midlands +2 188 £325 -6.47% 71
South West -6 172 £350 +7.69% 75
East Midlands +2 92 £325 +38.29% 28
North East +12 77 £300 +6.19% 13
Midlands -4 5 £550 +46.66% 3
ITIL
UK

ITIL
Top 30 Related IT Skills in England

For the 6 months to 27 May 2015, IT contractor jobs across the England region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2012 (30.28%) Windows
2 1739 (26.17%) Microsoft
3 1633 (24.58%) Service Management
4 1214 (18.27%) Active Directory
5 1198 (18.03%) Finance
6 996 (14.99%) Security Cleared
7 985 (14.83%) Service Delivery
8 963 (14.49%) PRINCE2
9 942 (14.18%) Project Management
10 862 (12.97%) MS Office
11 831 (12.51%) VMware
12 801 (12.06%) MS Excel
13 788 (11.86%) ITIL Certification
14 781 (11.75%) SQL
15 734 (11.05%) Change Management
16 730 (10.99%) Cisco
17 694 (10.45%) SC Cleared
18 687 (10.34%) SLA
19 602 (9.06%) Linux
20 601 (9.05%) Oracle
21 591 (8.90%) Incident Management
22 586 (8.82%) Windows 7
23 584 (8.79%) Analytical Skills
24 574 (8.64%) ITSM
25 573 (8.62%) Windows Server 2008
26 570 (8.58%) HP
27 550 (8.28%) Citrix
28 542 (8.16%) Degree
29 487 (7.33%) Stakeholder Management
30 475 (7.15%) SQL Server

ITIL
Top Related IT Skills in England by Category

For the 6 months to 27 May 2015, IT contractor jobs across the England region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 439 (6.61%) SharePoint
2 376 (5.66%) MS Exchange
3 284 (4.27%) IIS
4 137 (2.06%) Exchange Server 2010
5 126 (1.90%) WebSphere
6 121 (1.82%) Tomcat
7 114 (1.72%) Lync
8 102 (1.54%) Apache
9 99 (1.49%) IBM Notes
10 88 (1.32%) CMS
11 71 (1.07%) WebLogic
12 62 (0.93%) Exchange Server 2013
13 61 (0.92%) JBoss
14 58 (0.87%) WebSphere Application Server
14 58 (0.87%) Blackberry Enterprise Server
15 54 (0.81%) Exchange Server 2003
16 53 (0.80%) BizTalk Server
17 46 (0.69%) Exchange Server 2007
18 41 (0.62%) SharePoint 2010
19 33 (0.50%) IBM HTTP Server
Applications
1 862 (12.97%) MS Office
2 801 (12.06%) MS Excel
3 191 (2.87%) MS Project
4 190 (2.86%) MS Visio
5 149 (2.24%) MS PowerPoint
6 20 (0.30%) Spreadsheet
7 10 (0.15%) SOLIDWORKS
8 7 (0.11%) InfoPath
9 5 (0.075%) Adobe Captivate
9 5 (0.075%) Acrobat
10 3 (0.045%) Open Workbench
11 2 (0.030%) PTC Creo
11 2 (0.030%) AutoCAD
12 1 (0.015%) S-PLUS
12 1 (0.015%) Shockwave
12 1 (0.015%) SPSS
12 1 (0.015%) Adobe Creative Suite
Business Applications
1 145 (2.18%) Remedy ITSM
2 47 (0.71%) Dynamics CRM
3 35 (0.53%) Oracle EBS
4 27 (0.41%) RMDS
5 24 (0.36%) Oracle EBS R12
6 20 (0.30%) Oracle Applications
7 16 (0.24%) SAP Oil and Gas
8 13 (0.20%) SAP FI
9 12 (0.18%) Remedy AR System
10 11 (0.17%) WebTrends
10 11 (0.17%) Oracle ERP
11 10 (0.15%) SAP CRM
11 10 (0.15%) SAP BPC
11 10 (0.15%) Oracle Procure-to-Pay
12 9 (0.14%) Oracle Receivables
12 9 (0.14%) Oracle Payables
12 9 (0.14%) Oracle General Ledger
12 9 (0.14%) Adobe Campaign
12 9 (0.14%) assyst
13 8 (0.12%) SAP CO
Cloud Services
1 106 (1.60%) Office 365
2 85 (1.28%) SaaS
3 81 (1.22%) Amazon AWS
4 54 (0.81%) Microsoft Azure
5 38 (0.57%) PaaS
6 34 (0.51%) Cloud Computing
7 30 (0.45%) IaaS
8 12 (0.18%) Google Apps
9 10 (0.15%) Google Analytics
10 9 (0.14%) Adobe Analytics
11 4 (0.060%) Heroku
12 3 (0.045%) SuccessFactors
12 3 (0.045%) Yammer
13 2 (0.030%) Mimecast
14 1 (0.015%) Azure Active Directory
14 1 (0.015%) Symantec.cloud
14 1 (0.015%) GitHub
14 1 (0.015%) IBM SmartCloud
14 1 (0.015%) SoftLayer
14 1 (0.015%) Amazon S3
Communications & Networking
1 472 (7.10%) Firewall
2 461 (6.94%) LAN
3 443 (6.67%) WAN
4 369 (5.55%) DNS
5 334 (5.03%) SAN
6 296 (4.46%) TCP/IP
7 261 (3.93%) DHCP
8 252 (3.79%) VPN
9 173 (2.60%) Internet
10 165 (2.48%) Network Security
11 147 (2.21%) SSL
12 146 (2.20%) Wireless
13 135 (2.03%) LDAP
14 114 (1.72%) Cisco ASA
15 112 (1.69%) MPLS
16 108 (1.63%) NAS
17 104 (1.57%) VoIP
18 92 (1.38%) OSPF
19 80 (1.20%) BGP
20 75 (1.13%) VLAN
Database & Business Intelligence
1 475 (7.15%) SQL Server
2 178 (2.68%) Oracle Database
3 84 (1.26%) Relational Database
4 82 (1.23%) Data Warehouse
5 81 (1.22%) SQL Server Reporting Services
6 80 (1.20%) SQL Server 2008
7 62 (0.93%) Oracle Database 11g
7 62 (0.93%) MySQL
8 55 (0.83%) Oracle Reports
9 53 (0.80%) SQL Server Integration Services
10 47 (0.71%) SQL Server 2005
11 39 (0.59%) RDBMS
12 37 (0.56%) DB2
13 35 (0.53%) SQL Server 2012
14 30 (0.45%) SQL Server Analysis Services
14 30 (0.45%) Crystal Reports
15 27 (0.41%) Oracle Database 10g
16 23 (0.35%) Big Data
17 20 (0.30%) SAP BW
18 19 (0.29%) Oracle BI EE
Development Applications
1 81 (1.22%) Subversion
2 73 (1.10%) Ant
3 67 (1.01%) JIRA
4 63 (0.95%) Jenkins
5 58 (0.87%) Visual Studio
6 52 (0.78%) Maven
7 40 (0.60%) Team Foundation Server
8 32 (0.48%) Git (software)
9 29 (0.44%) Introscope
10 26 (0.39%) Selenium
11 25 (0.38%) ClearCase
11 25 (0.38%) Toad
12 21 (0.32%) JUnit
13 18 (0.27%) Oracle Forms
13 18 (0.27%) ClearQuest
14 17 (0.26%) Gradle
14 17 (0.26%) TeamCity
15 16 (0.24%) Eclipse
15 16 (0.24%) Mercurial
16 15 (0.23%) StarTeam
General
1 1198 (18.03%) Finance
2 342 (5.15%) Telecoms
3 319 (4.80%) Banking
4 174 (2.62%) Retail
5 143 (2.15%) Legal
6 104 (1.57%) Manufacturing
7 100 (1.51%) Law
8 85 (1.28%) Investment Banking
9 70 (1.05%) Local Government
9 70 (1.05%) Back Office
10 65 (0.98%) Marketing
11 55 (0.83%) Financial Institution
12 48 (0.72%) Front Office
13 42 (0.63%) Publishing
14 39 (0.59%) Billing
15 27 (0.41%) Pharmaceutical
16 22 (0.33%) Spanish Language
17 21 (0.32%) German Language
17 21 (0.32%) Electronics
18 19 (0.29%) Automotive
Job Titles
1 1590 (23.93%) Analyst
2 563 (8.47%) Service Manager
3 535 (8.05%) Project Manager
4 515 (7.75%) Service Analyst
5 495 (7.45%) Support Analyst
6 399 (6.01%) Service Desk Analyst
7 343 (5.16%) Consultant
8 334 (5.03%) Architect
9 307 (4.62%) Support Engineer
10 209 (3.15%) 1st Line Support
11 206 (3.10%) Delivery Manager
12 203 (3.06%) Developer
12 203 (3.06%) 2nd Line Support
13 194 (2.92%) Infrastructure Engineer
14 192 (2.89%) Administrator
15 189 (2.84%) Services Delivery Manager
16 181 (2.72%) Desktop Support
17 179 (2.69%) Applications Support
18 165 (2.48%) Incident Manager
19 163 (2.45%) Business Analyst
Libraries, Frameworks & Software Standards
1 278 (4.18%) .NET
2 240 (3.61%) Web Services
3 216 (3.25%) XML
4 178 (2.68%) HTML
5 161 (2.42%) Middleware
6 95 (1.43%) CSS
7 70 (1.05%) J2EE
8 68 (1.02%) ASP.NET
9 65 (0.98%) SOAP
10 56 (0.84%) .NET Framework
11 52 (0.78%) Java EE
12 47 (0.71%) JSP
13 45 (0.68%) Ajax
14 39 (0.59%) REST
15 34 (0.51%) Rendezvous
16 26 (0.39%) Oracle Fusion
17 25 (0.38%) JMS
18 24 (0.36%) Application Packaging
19 23 (0.35%) WebSphere MQ
20 22 (0.33%) FIX Protocol
Miscellaneous
1 584 (8.79%) Analytical Skills
2 435 (6.55%) Data Centre
3 343 (5.16%) Management Information System
4 191 (2.87%) CMDB
5 155 (2.33%) Blackberry
6 152 (2.29%) Computer Science
7 145 (2.18%) Clustering
8 109 (1.64%) NHS
9 98 (1.48%) PKI
10 75 (1.13%) Replication
11 63 (0.95%) Thin Client
11 63 (0.95%) Fat Client
12 59 (0.89%) Statistics
13 58 (0.87%) PMI
14 51 (0.77%) Video Conferencing
15 47 (0.71%) Enterprise Software
16 42 (0.63%) iPhone
17 40 (0.60%) iPad
17 40 (0.60%) Distributed Denial-of-Service
18 36 (0.54%) User Experience
Operating Systems
1 2012 (30.28%) Windows
2 602 (9.06%) Linux
3 586 (8.82%) Windows 7
4 573 (8.62%) Windows Server 2008
5 475 (7.15%) UNIX
6 367 (5.52%) Windows Server 2003
7 304 (4.58%) Windows Server 2012
8 260 (3.91%) Windows XP
9 162 (2.44%) Red Hat Enterprise Linux
10 151 (2.27%) Solaris
11 133 (2.00%) Windows 8
12 112 (1.69%) AIX
13 64 (0.96%) Android
14 51 (0.77%) CentOS
15 43 (0.65%) Ubuntu
16 41 (0.62%) Windows 2000 Server
17 35 (0.53%) Mac OS X
17 35 (0.53%) HPUX
18 32 (0.48%) Apple iOS
19 22 (0.33%) SUSE
Processes & Methodologies
1 1633 (24.58%) Service Management
2 985 (14.83%) Service Delivery
3 963 (14.49%) PRINCE2
4 942 (14.18%) Project Management
5 734 (11.05%) Change Management
6 591 (8.90%) Incident Management
7 574 (8.64%) ITSM
8 487 (7.33%) Stakeholder Management
9 457 (6.88%) Problem Management
10 391 (5.89%) Agile Software Development
11 375 (5.64%) Configuration Management
12 366 (5.51%) ITIL V3
13 346 (5.21%) Migration
14 255 (3.84%) Continuous Improvement
15 230 (3.46%) Release Management
16 221 (3.33%) Change Control
17 205 (3.09%) Risk Management
18 199 (3.00%) Disaster Recovery
19 190 (2.86%) Information Security
20 183 (2.75%) CRM
Programming Languages
1 781 (11.75%) SQL
2 331 (4.98%) Java
3 276 (4.15%) PowerShell
4 147 (2.21%) C#
5 121 (1.82%) JavaScript
6 114 (1.72%) PL/SQL
6 114 (1.72%) Shell Script
7 107 (1.61%) Perl
8 106 (1.60%) Python
9 103 (1.55%) VBScript
10 91 (1.37%) VB
11 77 (1.16%) C
12 74 (1.11%) T-SQL
13 47 (0.71%) Bash Shell
14 41 (0.62%) PHP
15 36 (0.54%) Ruby
16 29 (0.44%) C++
17 27 (0.41%) VB.NET
17 27 (0.41%) VBA
18 23 (0.35%) Korn
Qualifications
1 996 (14.99%) Security Cleared
2 788 (11.86%) ITIL Certification
3 694 (10.45%) SC Cleared
4 542 (8.16%) Degree
5 451 (6.79%) Microsoft Certification
6 329 (4.95%) Cisco Certification
7 243 (3.66%) MCSE
8 221 (3.33%) CCNA
9 210 (3.16%) DV Cleared
10 167 (2.51%) ITIL Foundation Certificate
10 167 (2.51%) MCP
11 166 (2.50%) PMI Certification
12 155 (2.33%) CCNP
13 140 (2.11%) CISSP
14 138 (2.08%) MCITP
15 128 (1.93%) PMP
16 127 (1.91%) PRINCE2 Practitioner
17 122 (1.84%) ISEB
18 112 (1.69%) MCSA
19 108 (1.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 687 (10.34%) SLA
2 207 (3.12%) ISO/IEC 27001
3 195 (2.93%) QA
4 104 (1.57%) COBIT
5 92 (1.38%) PCI DSS
6 67 (1.01%) Sarbanes-Oxley
7 48 (0.72%) ISO 9001
8 32 (0.48%) ISO 9000
9 28 (0.42%) JSP 440
10 16 (0.24%) ISO/IEC 20000
11 12 (0.18%) ISO/IEC 17799
11 12 (0.18%) Dodd-Frank
12 6 (0.090%) BS15000
13 5 (0.075%) GxP
13 5 (0.075%) PMBOK
13 5 (0.075%) COSO
14 4 (0.060%) Data Quality
14 4 (0.060%) BS7799
15 3 (0.045%) P3O
16 2 (0.030%) Solvency II
System Software
1 1214 (18.27%) Active Directory
2 468 (7.04%) VMware Infrastructure
3 201 (3.03%) Hyper-V
4 150 (2.26%) vSphere
5 133 (2.00%) XenApp
6 77 (1.16%) XenDesktop
7 69 (1.04%) VMware ESXi
8 52 (0.78%) VMware ESX
9 38 (0.57%) Microsoft App-V
10 36 (0.54%) vCloud
11 31 (0.47%) Firmware
12 27 (0.41%) Veritas Cluster Server
12 27 (0.41%) VMware Server
13 24 (0.36%) UAG
13 24 (0.36%) NFS
14 22 (0.33%) XenServer
15 17 (0.26%) Oracle RAC
15 17 (0.26%) VMware Workstation
15 17 (0.26%) Terminal Services
16 15 (0.23%) Terminal Server
Systems Management
1 267 (4.02%) SCCM
2 143 (2.15%) SCOM
3 76 (1.14%) OpenView
4 64 (0.96%) Puppet
5 51 (0.77%) Tivoli
6 46 (0.69%) OVSD
7 43 (0.65%) WSUS
8 39 (0.59%) Backup Exec
9 34 (0.51%) Opscode Chef
10 32 (0.48%) Nagios
11 31 (0.47%) HP UCMDB
11 31 (0.47%) ITRS Geneos
12 30 (0.45%) NetBackup
13 29 (0.44%) SCOrch
14 27 (0.41%) SCVMM
15 26 (0.39%) BladeLogic
16 23 (0.35%) CA Single Sign-On
17 22 (0.33%) Systems Management Server (SMS)
17 22 (0.33%) HP Quality Center
18 21 (0.32%) HP SIM
Vendors
1 1739 (26.17%) Microsoft
2 831 (12.51%) VMware
3 730 (10.99%) Cisco
4 601 (9.05%) Oracle
5 570 (8.58%) HP
6 550 (8.28%) Citrix
7 290 (4.36%) Remedy
8 228 (3.43%) SAP
9 222 (3.34%) IBM
10 185 (2.78%) F5
11 180 (2.71%) ServiceNow
11 180 (2.71%) CheckPoint
12 174 (2.62%) BMC
13 170 (2.56%) Red Hat
14 152 (2.29%) Juniper
15 132 (1.99%) NetApp
16 127 (1.91%) Dell
17 118 (1.78%) CA
18 111 (1.67%) EMC
19 108 (1.63%) Lotus
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