The table below looks at the statistics for SLA skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 157 156 125
Rank change year-on-year
-1 -31
Contract jobs citing SLA 840 844 929
As % of all contract IT jobs located in England 1.71% 1.60% 1.77%
As % of the Quality Assurance & Compliance category 17.90% 16.66% 18.65%
Number of daily rates quoted 483 395 444
Median daily rate £314 £328 £300
Median daily rate % change year-on-year
-4.34% +9.33%
90% offered a daily rate of more than £145 £120 £137
10% offered a daily rate of more than £500 £500 £475
UK excluding London median daily rate £280 £300 £275
% change year-on-year
-6.66% +9.09%
Number of hourly rates quoted 82 94 113
Median hourly rate £14.00 £16.00 £16.50
Median hourly rate % change year-on-year
-12.50% -3.03%
90% offered a hourly rate of more than £8.91 £11.50 £11.07
10% offered a hourly rate of more than £28.60 £23.25 £26.56
UK excluding London median hourly rate £14.35 £15.77 £16.00
% change year-on-year
-9.00% -1.43%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4692 5066 4982
As % of all contract IT jobs located in England 9.54% 9.61% 9.49%
Number of daily rates quoted 3063 3157 3140
Median daily rate £435 £438 £420
Median daily rate % change year-on-year
-0.57% +4.16%
90% offered a daily rate of more than £255 £275 £240
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £413 £376
% change year-on-year
-3.03% +9.63%
Number of hourly rates quoted 173 213 222
Median hourly rate £28.00 £23.00 £20.00
Median hourly rate % change year-on-year
+21.73% +15.00%
90% offered a hourly rate of more than £10.00 £11.58 £12.00
10% offered a hourly rate of more than £45.00 £47.50 £45.00
UK excluding London median hourly rate £30.41 £30.00 £20.00
% change year-on-year
+1.35% +50.00%

SLA
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the England region.

SLA Daily Rate Trend in England

SLA
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 25 September 2016.

SLA Daily Rate Histogram in England

SLA
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the England region.

SLA Hourly Rate Trend in England

SLA
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 25 September 2016.

SLA Hourly Rate Histogram in England

SLA
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 278 £360 +1.14% 56
South East +11 222 £340 +4.61% 48
North East +41 78 £278 +26.13% 5
North West -2 53 £275 -14.06% 31
South West +17 52 £250 -33.33% 16
West Midlands 0 51 £300 -17.24% 25
Yorkshire -7 46 £188 -51.61% 14
East of England -17 39 £285 +14.10% 23
East Midlands -10 17 £388 +330.55% 7
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for SLA.

1 740 (45.12%) ITIL
2 495 (30.18%) Windows
3 422 (25.73%) Microsoft
4 344 (20.98%) Service Delivery
5 323 (19.70%) Active Directory
6 304 (18.54%) Security Cleared
7 284 (17.32%) Finance
8 272 (16.59%) Service Management
9 262 (15.98%) Incident Management
10 234 (14.27%) MS Excel
11 230 (14.02%) Windows Server
12 228 (13.90%) HP
13 227 (13.84%) MS Office
14 225 (13.72%) SC Cleared
15 209 (12.74%) Problem Management
16 204 (12.44%) Oracle
17 185 (11.28%) Change Management
18 179 (10.91%) Cisco
19 164 (10.00%) Linux
20 158 (9.63%) Windows 7
21 148 (9.02%) Unix
21 148 (9.02%) SQL
22 147 (8.96%) Root Cause Analysis
23 138 (8.41%) VMware
24 134 (8.17%) SAN
25 131 (7.99%) Management Information System
26 129 (7.87%) Degree
27 125 (7.62%) Telecoms
28 124 (7.56%) Firewall
29 120 (7.32%) Citrix

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (5.79%) SharePoint
2 87 (5.30%) MS Exchange
3 41 (2.50%) IIS
4 37 (2.26%) WebLogic
5 27 (1.65%) Skype for Business
6 21 (1.28%) Exchange Server 2010
7 19 (1.16%) IBM Notes
8 17 (1.04%) Blackberry Enterprise Server
8 17 (1.04%) CMS
9 14 (0.85%) Exchange Server 2007
10 13 (0.79%) iPlanet
11 12 (0.73%) Apache
11 12 (0.73%) Exchange Server 2013
12 11 (0.67%) SharePoint 2010
13 10 (0.61%) OpenStack
14 9 (0.55%) Exchange Server 2003
14 9 (0.55%) SharePoint Server
15 8 (0.49%) SharePoint 2013
16 7 (0.43%) Apache Pig
17 6 (0.37%) Office Communications Server
Applications
1 234 (14.27%) MS Excel
2 227 (13.84%) MS Office
3 48 (2.93%) MS Visio
4 40 (2.44%) MS PowerPoint
5 13 (0.79%) Spreadsheet
6 3 (0.18%) Acrobat
6 3 (0.18%) MS Project
7 2 (0.12%) Maya
8 1 (0.061%) Photoshop
Business Applications
1 32 (1.95%) Remedy ITSM
2 11 (0.67%) Dynamics CRM
3 10 (0.61%) Oracle EBS
4 6 (0.37%) SAP CO
4 6 (0.37%) SAP FI
4 6 (0.37%) SAP FI/CO
4 6 (0.37%) SAP Oil and Gas
5 5 (0.30%) Oracle EBS R12
5 5 (0.30%) Oracle FAH
5 5 (0.30%) Oracle General Ledger
6 4 (0.24%) BASE24
6 4 (0.24%) Oracle Receivables
7 3 (0.18%) assyst
7 3 (0.18%) Eikon
7 3 (0.18%) Eloqua
7 3 (0.18%) HFM
7 3 (0.18%) Oracle Assets
7 3 (0.18%) Oracle ERP
7 3 (0.18%) Remedy AR System
7 3 (0.18%) SAP ERP
Cloud Services
1 78 (4.76%) Office 365
2 34 (2.07%) Microsoft Azure
3 15 (0.91%) Amazon AWS
4 11 (0.67%) SaaS
5 10 (0.61%) PaaS
6 7 (0.43%) Cloud Computing
6 7 (0.43%) Yammer
7 6 (0.37%) Azure Active Directory
7 6 (0.37%) HP Helion
7 6 (0.37%) IaaS
8 5 (0.30%) OneDrive
9 3 (0.18%) Google Apps
10 2 (0.12%) Mimecast
11 1 (0.061%) DigitalOcean
11 1 (0.061%) GitHub
11 1 (0.061%) Google Analytics
11 1 (0.061%) Linode
Communications & Networking
1 134 (8.17%) SAN
2 124 (7.56%) Firewall
3 98 (5.98%) DNS
4 88 (5.37%) DHCP
5 79 (4.82%) TCP/IP
5 79 (4.82%) WAN
6 77 (4.70%) LAN
7 65 (3.96%) Internet
8 64 (3.90%) VPN
9 55 (3.35%) Wireless
10 34 (2.07%) Intranet
11 32 (1.95%) MPLS
12 30 (1.83%) Network Security
13 29 (1.77%) 3G
13 29 (1.77%) IP Telephony
13 29 (1.77%) VoIP
14 28 (1.71%) Cisco ASA
14 28 (1.71%) Wi-Fi
15 26 (1.59%) BIG-IP
16 21 (1.28%) Unified Communications
Database & Business Intelligence
1 112 (6.83%) SQL Server
2 37 (2.26%) Oracle Database
3 32 (1.95%) Relational Database
4 26 (1.59%) DB2
5 23 (1.40%) Data Warehouse
6 15 (0.91%) Big Data
7 13 (0.79%) SQL Server 2012
8 11 (0.67%) SQL Server 2008
8 11 (0.67%) SQL Server Integration Services
9 10 (0.61%) MS Access
10 9 (0.55%) BusinessObjects
10 9 (0.55%) Hadoop
10 9 (0.55%) MySQL
11 8 (0.49%) RDBMS
11 8 (0.49%) SQL Server 2005
12 7 (0.43%) Apache Hive
12 7 (0.43%) Oracle Reports
12 7 (0.43%) PostgreSQL
12 7 (0.43%) SAP BI
12 7 (0.43%) SQL Server Reporting Services
Development Applications
1 21 (1.28%) JIRA
2 13 (0.79%) MSI
3 9 (0.55%) Subversion
4 6 (0.37%) Atlassian Bamboo
4 6 (0.37%) Git (software)
4 6 (0.37%) SQL Server Management Studio (SSMS)
4 6 (0.37%) Visual Studio
5 5 (0.30%) Artifactory
5 5 (0.30%) Jenkins
5 5 (0.30%) JMeter
6 4 (0.24%) LoadRunner
6 4 (0.24%) Zephyr
7 3 (0.18%) git-flow
7 3 (0.18%) Team Foundation Server
8 1 (0.061%) FindBugs
8 1 (0.061%) GitLab
8 1 (0.061%) Gradle
8 1 (0.061%) JUnit
8 1 (0.061%) Oracle Forms
8 1 (0.061%) Vagrant
General
1 284 (17.32%) Finance
2 125 (7.62%) Telecoms
3 51 (3.11%) Banking
4 47 (2.87%) Retail
5 39 (2.38%) Legal
6 27 (1.65%) Front Office
7 26 (1.59%) Financial Institution
8 23 (1.40%) Marketing
9 22 (1.34%) Back Office
10 21 (1.28%) German Language
11 19 (1.16%) French Language
12 17 (1.04%) Spanish Language
13 15 (0.91%) Billing
13 15 (0.91%) Italian Language
13 15 (0.91%) Law
14 11 (0.67%) Advertising
14 11 (0.67%) Publishing
15 10 (0.61%) Manufacturing
16 7 (0.43%) Electronics
17 5 (0.30%) Investment Banking
Job Titles
1 334 (20.37%) Analyst
2 170 (10.37%) Support Engineer
3 149 (9.09%) Service Analyst
4 134 (8.17%) Service Desk Analyst
5 121 (7.38%) Service Manager
6 114 (6.95%) Support Analyst
7 94 (5.73%) Administrator
8 69 (4.21%) 2nd Line Support
9 65 (3.96%) Desktop Support
10 57 (3.48%) Delivery Manager
11 55 (3.35%) Services Delivery Manager
12 52 (3.17%) Architect
12 52 (3.17%) Consultant
13 49 (2.99%) Developer
14 48 (2.93%) IT Support
15 47 (2.87%) 1st Line Support
16 43 (2.62%) IT Analyst
16 43 (2.62%) IT Manager
16 43 (2.62%) Network Engineer
17 42 (2.56%) Service Desk Support
Libraries, Frameworks & Software Standards
1 50 (3.05%) .NET
2 40 (2.44%) Web Services
3 38 (2.32%) Middleware
4 34 (2.07%) CSS
5 32 (1.95%) HTML
6 30 (1.83%) ASP.NET
7 21 (1.28%) jQuery
8 19 (1.16%) Flash
9 15 (0.91%) J2EE
10 13 (0.79%) JSP
11 12 (0.73%) HTML5
12 11 (0.67%) XML
13 10 (0.61%) Node.js
14 9 (0.55%) MAPI
15 8 (0.49%) REST
15 8 (0.49%) Twitter Bootstrap
15 8 (0.49%) WCF
16 7 (0.43%) Spring
17 6 (0.37%) Classic ASP
17 6 (0.37%) DCOM
Miscellaneous
1 131 (7.99%) Management Information System
2 109 (6.65%) Analytical Skills
3 98 (5.98%) Data Centre
4 73 (4.45%) Clustering
5 50 (3.05%) Computer Science
6 35 (2.13%) CMDB
7 33 (2.01%) Blackberry
7 33 (2.01%) Driving Licence
8 31 (1.89%) Virtual Team
9 29 (1.77%) Mainframe
10 26 (1.59%) Fat Client
10 26 (1.59%) Thin Client
11 22 (1.34%) Replication
11 22 (1.34%) Video Conferencing
12 17 (1.04%) Statistics
13 13 (0.79%) Hedge funds
14 12 (0.73%) Smartphone
15 11 (0.67%) Client/Server
15 11 (0.67%) User Experience
16 10 (0.61%) Performance Metrics
Operating Systems
1 495 (30.18%) Windows
2 230 (14.02%) Windows Server
3 164 (10.00%) Linux
4 158 (9.63%) Windows 7
5 148 (9.02%) Unix
6 110 (6.71%) AIX
7 79 (4.82%) Windows Server 2008
8 75 (4.57%) Solaris
9 62 (3.78%) Windows 8
10 59 (3.60%) Red Hat Enterprise Linux
11 55 (3.35%) Windows Server 2003
12 53 (3.23%) Windows Server 2012
13 50 (3.05%) Windows XP
14 44 (2.68%) Windows 10
15 20 (1.22%) Mac OS X
16 17 (1.04%) Apple iOS
17 14 (0.85%) Windows 2000
18 10 (0.61%) Windows NT
19 9 (0.55%) MVS
20 8 (0.49%) Mac OS
Processes & Methodologies
1 740 (45.12%) ITIL
2 344 (20.98%) Service Delivery
3 272 (16.59%) Service Management
4 262 (15.98%) Incident Management
5 209 (12.74%) Problem Management
6 185 (11.28%) Change Management
7 147 (8.96%) Root Cause Analysis
8 120 (7.32%) ITIL V3
9 116 (7.07%) Project Management
10 93 (5.67%) ITSM
11 91 (5.55%) Release Management
12 90 (5.49%) Configuration Management
13 78 (4.76%) Stakeholder Management
14 75 (4.57%) High Availability
15 74 (4.51%) Agile Software Development
16 68 (4.15%) Migration
17 64 (3.90%) CRM
18 58 (3.54%) Continuous Improvement
18 58 (3.54%) Disaster Recovery
18 58 (3.54%) PRINCE2
Programming Languages
1 148 (9.02%) SQL
2 65 (3.96%) Java
3 46 (2.80%) PowerShell
4 44 (2.68%) JavaScript
5 39 (2.38%) VB
6 37 (2.26%) C#
7 31 (1.89%) Perl
8 30 (1.83%) PL/SQL
9 29 (1.77%) C
10 28 (1.71%) Shell Script
11 24 (1.46%) T-SQL
12 22 (1.34%) VB.NET
13 19 (1.16%) Python
14 15 (0.91%) VBScript
15 14 (0.85%) C++
16 8 (0.49%) Ruby
17 7 (0.43%) VB6
18 3 (0.18%) JCL
18 3 (0.18%) PHP
19 2 (0.12%) ABAP
Qualifications
1 304 (18.54%) Security Cleared
2 225 (13.72%) SC Cleared
3 129 (7.87%) Degree
4 89 (5.43%) ITIL Certification
5 86 (5.24%) Cisco Certification
6 76 (4.63%) Microsoft Certification
7 74 (4.51%) BPSS Clearance
8 62 (3.78%) DV Cleared
9 49 (2.99%) CCNA
10 42 (2.56%) CCNP
11 41 (2.50%) MCP
12 39 (2.38%) RHCE
13 35 (2.13%) MCSE
14 31 (1.89%) AAT
15 21 (1.28%) ITIL Foundation Certificate
16 15 (0.91%) A+ Certification
16 15 (0.91%) HNC
16 15 (0.91%) PRINCE2 Certification
17 11 (0.67%) VMware Certified Professional (VCP)
18 10 (0.61%) CCIE
Quality Assurance & Compliance
1 49 (2.99%) Disclosure Scotland
2 46 (2.80%) ISO 9001
3 23 (1.40%) Sarbanes-Oxley
4 21 (1.28%) QA
5 18 (1.10%) ISO/IEC 27001
6 16 (0.98%) PCI DSS
7 13 (0.79%) JSP 440
8 10 (0.61%) Data Quality
9 5 (0.30%) GPG13
9 5 (0.30%) HMG Security Policy Framework
10 3 (0.18%) COBIT
11 2 (0.12%) SEPA
12 1 (0.061%) BS7799
12 1 (0.061%) ISO 8583
12 1 (0.061%) ISO22301
12 1 (0.061%) MiFID
System Software
1 323 (19.70%) Active Directory
2 85 (5.18%) VMware Infrastructure
3 45 (2.74%) Oracle RAC
4 39 (2.38%) KVM
5 37 (2.26%) XenApp
6 25 (1.52%) VMware ESX
7 22 (1.34%) Firmware
7 22 (1.34%) Microsoft App-V
8 19 (1.16%) ISA Server
9 17 (1.04%) vSphere
10 16 (0.98%) Terminal Services
11 13 (0.79%) Virtual Machines
12 8 (0.49%) Hyper-V
12 8 (0.49%) Virtual Desktop
13 7 (0.43%) HDFS
13 7 (0.43%) NFS
13 7 (0.43%) VMware ESXi
14 6 (0.37%) Terminal Server
15 5 (0.30%) Virtual Servers
16 4 (0.24%) XenDesktop
Systems Management
1 72 (4.39%) SCCM
2 53 (3.23%) EMC NetWorker
3 39 (2.38%) Tivoli
4 31 (1.89%) SCOM
5 24 (1.46%) MOM
6 22 (1.34%) NetBackup
6 22 (1.34%) WSUS
7 19 (1.16%) HP SiteScope
7 19 (1.16%) OpenView
8 16 (0.98%) Puppet
9 15 (0.91%) Perfmon
10 14 (0.85%) Microsoft Clustering
10 14 (0.85%) Tivoli Storage Manager
11 13 (0.79%) Cisco Prime
12 10 (0.61%) Amdocs OSS
12 10 (0.61%) HP Data Protector
12 10 (0.61%) Nagios
12 10 (0.61%) Systems Management Server (SMS)
13 9 (0.55%) Ansible
13 9 (0.55%) Opscode Chef
Vendors
1 422 (25.73%) Microsoft
2 228 (13.90%) HP
3 204 (12.44%) Oracle
4 179 (10.91%) Cisco
5 138 (8.41%) VMware
6 120 (7.32%) Citrix
7 84 (5.12%) ServiceNow
8 72 (4.39%) Red Hat
8 72 (4.39%) Remedy
9 61 (3.72%) EMC
10 60 (3.66%) SAP
11 54 (3.29%) CA
11 54 (3.29%) IBM
12 45 (2.74%) BMC
13 35 (2.13%) F5
14 31 (1.89%) CheckPoint
14 31 (1.89%) Juniper
15 28 (1.71%) Huawei
15 28 (1.71%) LANDesk
16 22 (1.34%) Palo Alto
South East London
TEKsystems
Rate: £110.00 - £120.00 per day
Posted: 2 days ago
Birmingham, West Midlands (County)
TEKsystems
Rate: £300 - £350 per day
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 5 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £425 - £450 per day
Posted: 3 days ago
Walsall, West Midlands (County)
Experis Ltd
Rate: £14 per hour
Posted: 5 days ago
Telford, Shropshire
Catchfish
Rate: Dependent on Skills and Experience
Posted: 4 days ago
London
Eutopia Solutions Ltd
Posted: 3 days ago
London
Thebes IT
Posted: 3 days ago
London
Computer People
Rate: £300.00 - £320.00 per day
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 5 days ago
London
Harris Global
Rate: Market Rate
Posted: 6 days ago
Exeter, Devon
Reed Technology
Rate: £180 - £200 per day + +
Posted: 4 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago
Manchester, Lancashire
Square One Resources
Rate: Unspecified Negotiable
Posted: 2 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: Excellent
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Hays Talent Solutions
Rate: £9.00 - £10.22 per hour + Holiday Pay
Posted: 5 days ago
South East London
Linkpoint Resources
Rate: From £27,000 to £27,000 per annum Temp to Perm - Long Term
Posted: 5 days ago
Manchester, Lancashire
Hydrogen Group
Rate: £450.00 - £650.00 per day
Posted: 2 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 6 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 6 days ago
Hampshire
Lawrence Harvey Enterprise
Rate: £500.00 - £600.00 per day
Posted: 5 days ago
Hampshire
Sanderson
Rate: £400 - £450 per day
Posted: 6 days ago
Hertfordshire
Volt
Posted: 5 days ago
Durham, County Durham
Harvey Nash plc
Rate: £90 - £110 per day
Posted: 3 days ago
London
Experis Ltd
Rate: £350 - £405 per day
Posted: 4 days ago
Telford, Shropshire
Oscar
Rate: £350 - £400 per day
Posted: 6 days ago
Bath
CPS Group Limited
Rate: £35 - £45 per hour
Posted: 24 days ago
Bath
CPS Group Limited
Rate: £35 - £45 per hour
Posted: 26 days ago
London
Edward Carter Solutions
Rate: Market Rates
Posted: 26 days ago
Bedfordshire
Tria Recruitment
Rate: £300.00 - £350.00 per day
Posted: 3 days ago