The table below looks at the statistics for SLA skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 122 142 113
Rank change year-on-year
+20 -29
Contract jobs citing SLA 877 753 920
As % of all contract IT jobs located in England 1.71% 1.54% 1.73%
As % of the Quality Assurance & Compliance category 21.27% 20.54% 21.61%
Number of daily rates quoted 408 315 344
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £325 £300
Average daily rate % change year-on-year
-7.69% +8.33%
90% offered a daily rate of more than £140 £140 £110
10% offered a daily rate of more than £475 £500 £506
UK excluding London average daily rate £265 £321 £288
% change year-on-year
-17.50% +11.64%
Number of hourly rates quoted 104 74 111
Average hourly rate £16.80 £15.88 £16.50
Average hourly rate % change year-on-year
+5.82% -3.78%
90% offered a hourly rate of more than £11.00 £10.00 £11.00
10% offered a hourly rate of more than £26.83 £20.85 £35.00
UK excluding London average hourly rate £16.50 £15.88 £15.00
% change year-on-year
+3.93% +5.83%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4123 3666 4258
As % of all contract IT jobs located in England 8.06% 7.52% 8.01%
Number of daily rates quoted 2536 2208 2388
Average daily rate £413 £425 £425
Average daily rate % change year-on-year
-2.94% -
90% offered a daily rate of more than £230 £265 £245
10% offered a daily rate of more than £563 £625 £600
UK excluding London average daily rate £375 £355 £360
% change year-on-year
+5.63% -1.38%
Number of hourly rates quoted 189 147 215
Average hourly rate £20.00 £17.50 £21.50
Average hourly rate % change year-on-year
+14.28% -18.60%
90% offered a hourly rate of more than £12.00 £11.00 £12.42
10% offered a hourly rate of more than £45.00 £37.50 £40.80
UK excluding London average hourly rate £20.00 £17.50 £21.25
% change year-on-year
+14.28% -17.64%

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the England region.

SLA Daily Rate Trend in England

SLA
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 1 September 2014.

SLA Daily Rate Histogram in England

SLA
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the England region.

SLA Hourly Rate Trend in England

SLA
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 1 September 2014.

SLA Hourly Rate Histogram in England

SLA
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the England region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 266 £350 - 105
South East -4 231 £279 -14.23% 79
South West +17 98 £298 -17.93% 27
West Midlands +9 69 £225 -27.41% 14
East of England -26 59 £290 +26.08% 23
North West +10 58 £135 -58.46% 29
Yorkshire +5 55 £313 +2.88% 25
East Midlands -2 24 £220 -40.33% 16
North East -8 18 £450 - 2
Midlands +2 1 - -
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 1 September 2014, IT contractor jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 649 (37.41%) ITIL
2 557 (32.10%) Windows
3 496 (28.59%) Microsoft
4 364 (20.98%) Active Directory
5 346 (19.94%) Security Cleared
6 299 (17.23%) MS Excel
7 293 (16.89%) Service Delivery
8 270 (15.56%) Service Management
9 268 (15.45%) MS Office
10 259 (14.93%) Finance
11 257 (14.81%) SC Cleared
12 213 (12.28%) Windows 7
13 205 (11.82%) SQL
14 197 (11.35%) HP
15 181 (10.43%) Telecoms
16 177 (10.20%) Cisco
17 172 (9.91%) Incident Management
18 167 (9.63%) VMware
19 166 (9.57%) Citrix
20 159 (9.16%) Oracle
21 146 (8.41%) Windows XP
22 145 (8.36%) Change Management
23 142 (8.18%) Problem Management
24 137 (7.90%) UNIX
25 129 (7.44%) MS Exchange
26 125 (7.20%) SQL Server
27 123 (7.09%) Microsoft Certification
28 120 (6.92%) Blackberry
29 114 (6.57%) SharePoint
30 113 (6.51%) Linux

SLA
Top Related IT Skills in England by Category

For the 6 months to 1 September 2014, IT contractor jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 129 (7.44%) MS Exchange
2 114 (6.57%) SharePoint
3 52 (3.00%) IBM Notes
4 49 (2.82%) Exchange Server 2010
5 38 (2.19%) Exchange Server 2003
6 34 (1.96%) Blackberry Enterprise Server
7 28 (1.61%) IIS
8 25 (1.44%) Exchange Server 2007
9 24 (1.38%) SharePoint Server
10 16 (0.92%) Apache
10 16 (0.92%) Lync
11 15 (0.86%) Exchange Server 2013
12 14 (0.81%) SharePoint 2010
12 14 (0.81%) WebSphere
12 14 (0.81%) Oracle Workflow
13 12 (0.69%) WebLogic
13 12 (0.69%) SharePoint 2013
14 11 (0.63%) MS Project Server
14 11 (0.63%) BizTalk Server
15 10 (0.58%) CMS
Applications
1 299 (17.23%) MS Excel
2 268 (15.45%) MS Office
3 41 (2.36%) MS PowerPoint
4 34 (1.96%) MS Visio
5 26 (1.50%) MS Project
6 13 (0.75%) Spreadsheet
7 1 (0.058%) InfoPath
7 1 (0.058%) Windchill
Business Applications
1 33 (1.90%) Oracle EBS
2 29 (1.67%) Remedy ITSM
3 26 (1.50%) Oracle EBS R12
4 22 (1.27%) Oracle Applications
5 20 (1.15%) Oracle Payables
6 19 (1.10%) Oracle Receivables
6 19 (1.10%) Oracle General Ledger
7 11 (0.63%) assyst
8 10 (0.58%) Oracle 11i
9 9 (0.52%) Oracle Cash Management
9 9 (0.52%) Oracle Assets
10 8 (0.46%) Oracle Financials
11 7 (0.40%) Remedy AR System
11 7 (0.40%) Oracle Subledger Accounting
12 6 (0.35%) Oracle Internet Expenses
12 6 (0.35%) SAP Oil and Gas
12 6 (0.35%) Dynamics CRM
12 6 (0.35%) SAP Retail
13 5 (0.29%) SiteCatalyst
14 4 (0.23%) Oracle FAH
Cloud Services
1 21 (1.21%) Office 365
2 10 (0.58%) Microsoft Azure
3 8 (0.46%) Amazon AWS
4 7 (0.40%) SaaS
5 5 (0.29%) PaaS
6 4 (0.23%) IaaS
7 2 (0.12%) GitHub
8 1 (0.058%) Taleo
8 1 (0.058%) Cloud Computing
8 1 (0.058%) IBM SmartCloud
8 1 (0.058%) Google Compute Engine
Communications & Networking
1 97 (5.59%) Firewall
2 92 (5.30%) DNS
3 83 (4.78%) LAN
4 80 (4.61%) DHCP
5 73 (4.21%) SAN
5 73 (4.21%) WAN
6 57 (3.29%) VPN
7 54 (3.11%) 3G
8 49 (2.82%) TCP/IP
9 46 (2.65%) Wireless
10 39 (2.25%) LTE
11 38 (2.19%) Internet
11 38 (2.19%) VoIP
12 35 (2.02%) LDAP
13 30 (1.73%) 2G
14 29 (1.67%) Cisco PIX
15 28 (1.61%) 4G
16 23 (1.33%) Cisco ASA
17 22 (1.27%) Ethernet
18 19 (1.10%) BGP
Database & Business Intelligence
1 125 (7.20%) SQL Server
2 47 (2.71%) SQL Server 2008
2 47 (2.71%) Oracle Database
3 41 (2.36%) SQL Server 2005
4 34 (1.96%) SQL Server Integration Services
4 34 (1.96%) Oracle Database 10g
5 33 (1.90%) SQL Server Reporting Services
5 33 (1.90%) SQL Server 2012
6 29 (1.67%) Oracle Database 11g
7 27 (1.56%) Data Warehouse
8 26 (1.50%) Oracle Reports
9 16 (0.92%) OLAP
9 16 (0.92%) Relational Database
10 13 (0.75%) Crystal Reports
11 11 (0.63%) IDOL
12 10 (0.58%) SQL Server Analysis Services
12 10 (0.58%) MySQL
12 10 (0.58%) Data Mining
12 10 (0.58%) Oracle Discoverer
12 10 (0.58%) Oracle Exadata
Development Applications
1 18 (1.04%) Git (software)
2 14 (0.81%) Visual Studio
3 13 (0.75%) Oracle Forms
4 11 (0.63%) Jenkins
5 10 (0.58%) Subversion
6 7 (0.40%) Maven
6 7 (0.40%) Team Foundation Server
6 7 (0.40%) JIRA
7 6 (0.35%) Toad
8 4 (0.23%) Eclipse
9 3 (0.17%) StarTeam
10 2 (0.12%) ClearCase
11 1 (0.058%) LoadRunner
11 1 (0.058%) MSI
11 1 (0.058%) InstallShield
11 1 (0.058%) JMeter
11 1 (0.058%) NUnit
11 1 (0.058%) CruiseControl
11 1 (0.058%) Moq
11 1 (0.058%) Wise Package Studio
General
1 259 (14.93%) Finance
2 181 (10.43%) Telecoms
3 71 (4.09%) Banking
4 42 (2.42%) Legal
5 39 (2.25%) Retail
6 34 (1.96%) Back Office
7 29 (1.67%) Financial Institution
8 22 (1.27%) Investment Banking
9 20 (1.15%) Front Office
10 18 (1.04%) Manufacturing
10 18 (1.04%) Marketing
11 17 (0.98%) Law
12 16 (0.92%) Publishing
12 16 (0.92%) General Ledger
13 10 (0.58%) German Language
13 10 (0.58%) Billing
14 9 (0.52%) Advertising
14 9 (0.52%) Pharmaceutical
15 8 (0.46%) Local Government
15 8 (0.46%) French Language
Job Titles
1 445 (25.65%) Analyst
2 171 (9.86%) Service Analyst
3 162 (9.34%) Support Analyst
4 141 (8.13%) Support Engineer
5 131 (7.55%) Service Manager
6 129 (7.44%) Service Desk Analyst
7 100 (5.76%) 2nd Line Support
8 92 (5.30%) Desktop Support
9 90 (5.19%) Administrator
10 69 (3.98%) 1st Line Support
11 67 (3.86%) Consultant
12 65 (3.75%) Project Manager
13 59 (3.40%) DBA
13 59 (3.40%) Applications Support
14 54 (3.11%) Desktop Engineer
15 53 (3.05%) Delivery Manager
16 52 (3.00%) Network Engineer
17 50 (2.88%) Services Delivery Manager
18 44 (2.54%) SQL DBA
19 42 (2.42%) Developer
Libraries, Frameworks & Software Standards
1 33 (1.90%) .NET
1 33 (1.90%) XML
2 28 (1.61%) Web Services
3 26 (1.50%) Middleware
4 20 (1.15%) HTML
5 19 (1.10%) CSS
6 15 (0.86%) ASP.NET
7 14 (0.81%) .NET Framework
8 12 (0.69%) Windows SharePoint Services
9 10 (0.58%) jQuery
10 8 (0.46%) HTML5
10 8 (0.46%) LAMP
11 6 (0.35%) Application Packaging
12 5 (0.29%) Oracle Fusion
12 5 (0.29%) Spring
12 5 (0.29%) WebSphere MQ
13 4 (0.23%) Hibernate
13 4 (0.23%) J2EE
13 4 (0.23%) ASP.NET MVC
13 4 (0.23%) Oracle Streams
Miscellaneous
1 120 (6.92%) Blackberry
2 108 (6.22%) Management Information System
3 48 (2.77%) Clustering
3 48 (2.77%) Statistics
4 44 (2.54%) Computer Science
5 34 (1.96%) Fat Client
5 34 (1.96%) Thin Client
6 32 (1.84%) CMDB
7 27 (1.56%) NHS
8 25 (1.44%) Hedge funds
9 20 (1.15%) Video Conferencing
10 19 (1.10%) Mainframe
11 15 (0.86%) Replication
12 13 (0.75%) Client/Server
12 13 (0.75%) iPad
13 12 (0.69%) iPhone
14 11 (0.63%) RMADS
14 11 (0.63%) Mathematics
14 11 (0.63%) GIS
14 11 (0.63%) Handset
Operating Systems
1 557 (32.10%) Windows
2 213 (12.28%) Windows 7
3 146 (8.41%) Windows XP
4 137 (7.90%) UNIX
5 113 (6.51%) Linux
5 113 (6.51%) Windows Server 2003
6 112 (6.46%) Windows Server 2008
7 54 (3.11%) Solaris
8 36 (2.07%) Windows Vista
9 31 (1.79%) Windows Server 2012
10 28 (1.61%) Red Hat Enterprise Linux
11 22 (1.27%) Windows 8
12 19 (1.10%) Windows 2000
12 19 (1.10%) Windows NT
13 18 (1.04%) Windows 2000 Server
14 17 (0.98%) CentOS
15 13 (0.75%) Ubuntu
16 12 (0.69%) Mac OS X
17 10 (0.58%) Apple iOS
18 9 (0.52%) MVS
Processes & Methodologies
1 649 (37.41%) ITIL
2 293 (16.89%) Service Delivery
3 270 (15.56%) Service Management
4 172 (9.91%) Incident Management
5 145 (8.36%) Change Management
6 142 (8.18%) Problem Management
7 104 (5.99%) Project Management
8 92 (5.30%) ITSM
9 85 (4.90%) Continuous Improvement
10 76 (4.38%) Migration
11 75 (4.32%) Disaster Recovery
12 69 (3.98%) Workflow
13 66 (3.80%) PRINCE2
14 64 (3.69%) Configuration Management
15 62 (3.57%) Stakeholder Management
16 61 (3.52%) ITIL V3
17 51 (2.94%) Root Cause Analysis
18 49 (2.82%) Change Control
19 48 (2.77%) Business Intelligence
20 44 (2.54%) Risk Management
Programming Languages
1 205 (11.82%) SQL
2 48 (2.77%) T-SQL
3 42 (2.42%) Java
4 30 (1.73%) PowerShell
5 27 (1.56%) C
6 22 (1.27%) JavaScript
7 20 (1.15%) C#
7 20 (1.15%) Shell Script
8 17 (0.98%) Perl
9 16 (0.92%) PL/SQL
10 14 (0.81%) Python
11 9 (0.52%) PHP
12 8 (0.46%) VB
13 7 (0.40%) VBA
13 7 (0.40%) VBScript
14 5 (0.29%) Ruby
15 4 (0.23%) JCL
16 3 (0.17%) ABAP
16 3 (0.17%) C++
17 2 (0.12%) CFML
Qualifications
1 346 (19.94%) Security Cleared
2 257 (14.81%) SC Cleared
3 123 (7.09%) Microsoft Certification
4 108 (6.22%) Degree
5 98 (5.65%) ITIL Certification
6 72 (4.15%) Cisco Certification
7 68 (3.92%) MCP
8 56 (3.23%) CCNA
9 55 (3.17%) MCSE
10 54 (3.11%) DV Cleared
11 41 (2.36%) CCNP
12 30 (1.73%) ITIL Foundation Certificate
13 27 (1.56%) MCSA
14 19 (1.10%) MCTS
15 15 (0.86%) MCITP
15 15 (0.86%) MCDST
16 12 (0.69%) A+ Certification
17 10 (0.58%) CISSP
17 10 (0.58%) PMI Certification
17 10 (0.58%) ISEB
Quality Assurance & Compliance
1 29 (1.67%) QA
2 17 (0.98%) ISO/IEC 27001
3 4 (0.23%) ISO 9001
4 3 (0.17%) ISO 14001
4 3 (0.17%) COBIT
4 3 (0.17%) Data Quality
5 2 (0.12%) BS25999
5 2 (0.12%) BS7799
5 2 (0.12%) Sarbanes-Oxley
5 2 (0.12%) BS15000
6 1 (0.058%) ISO 9000
6 1 (0.058%) WCAG
6 1 (0.058%) WAI
6 1 (0.058%) Basel II
6 1 (0.058%) GxP
6 1 (0.058%) PCI DSS
6 1 (0.058%) HL7
System Software
1 364 (20.98%) Active Directory
2 109 (6.28%) VMware Infrastructure
3 32 (1.84%) VMware ESX
3 32 (1.84%) XenApp
4 30 (1.73%) vSphere
5 26 (1.50%) Microsoft App-V
6 20 (1.15%) Oracle RMAN
7 17 (0.98%) Terminal Services
7 17 (0.98%) Oracle RAC
8 12 (0.69%) Microsoft Virtual Server
9 11 (0.63%) vCloud
10 10 (0.58%) VMware ESXi
10 10 (0.58%) XenDesktop
10 10 (0.58%) ISA Server
11 9 (0.52%) Hyper-V
12 7 (0.40%) NFS
13 6 (0.35%) Terminal Server
14 4 (0.23%) MetaFrame
14 4 (0.23%) ProxySG
14 4 (0.23%) XenServer
Systems Management
1 86 (4.96%) SCCM
2 54 (3.11%) SCOM
3 44 (2.54%) NetBackup
4 38 (2.19%) OpenView
5 36 (2.07%) Control-M
6 26 (1.50%) Backup Exec
6 26 (1.50%) HP SIM
7 23 (1.33%) Data Guard
8 22 (1.27%) Tivoli
9 21 (1.21%) Systems Management Server (SMS)
10 19 (1.10%) Nagios
10 19 (1.10%) Symantec Endpoint Protection
11 17 (0.98%) OVSD
12 11 (0.63%) Norton AntiVirus
12 11 (0.63%) BladeLogic
12 11 (0.63%) Puppet
13 10 (0.58%) Opscode Chef
13 10 (0.58%) ARCserve
13 10 (0.58%) BMC PATROL
13 10 (0.58%) Netcool
Vendors
1 496 (28.59%) Microsoft
2 197 (11.35%) HP
3 177 (10.20%) Cisco
4 167 (9.63%) VMware
5 166 (9.57%) Citrix
6 159 (9.16%) Oracle
7 84 (4.84%) Remedy
8 54 (3.11%) SAP
9 52 (3.00%) Lotus
10 49 (2.82%) Symantec
11 47 (2.71%) CA
12 39 (2.25%) CheckPoint
13 38 (2.19%) BMC
13 38 (2.19%) IBM
14 36 (2.07%) Juniper
15 29 (1.67%) Red Hat
16 26 (1.50%) AppSense
17 25 (1.44%) Veritas
17 25 (1.44%) F5
17 25 (1.44%) Lumension
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