SLA Contracts in England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for SLA skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 137 100 149
Rank change year-on-year
-37 +49
Contract jobs citing SLA 629 997 760
As % of all contract IT jobs located in England 1.513% 1.869% 1.353%
As % of the Quality Assurance & Compliance category 21.26% 24.92% 18.92%
Number of daily rates quoted 318 328 307
Average daily rate £325 £303 £313
Average daily rate % change year-on-year
+7.43% -3.20%
90% offered a daily rate of more than £120 £159 £105
10% offered a daily rate of more than £500 £450 £485
UK excluding London average daily rate £303 £300 £255
% change year-on-year
+0.83% +17.64%
Number of hourly rates quoted 59 131 108
Average hourly rate £17.50 £16.00 £14.00
Average hourly rate % change year-on-year
+9.37% +14.28%
90% offered a hourly rate of more than £10.92 £11.00 £9.50
10% offered a hourly rate of more than £135.00 £22.50 £37.50
UK excluding London average hourly rate £14.25 £14.50 £14.00
% change year-on-year
-1.72% +3.57%
Search 287 SLA jobs in England
All Quality Assurance & Compliance
England
Contract IT job ads with a match in the
Quality Assurance & Compliance category		 2959 4001 4017
As % of all contract IT jobs located in England 7.117% 7.501% 7.149%
Number of daily rates quoted 1801 2107 2228
Average daily rate £413 £425 £450
Average daily rate % change year-on-year
-2.94% -5.55%
90% offered a daily rate of more than £235 £238 £250
10% offered a daily rate of more than £550 £600 £624
UK excluding London average daily rate £350 £350 £375
% change year-on-year
- -6.66%
Number of hourly rates quoted 100 215 229
Average hourly rate £20.00 £17.00 £29.00
Average hourly rate % change year-on-year
+17.64% -41.37%
90% offered a hourly rate of more than £11.05 £11.50 £11.00
10% offered a hourly rate of more than £59.75 £37.00 £40.00
UK excluding London average hourly rate £17.75 £16.35 £30.50
% change year-on-year
+8.56% -46.39%
SLA
UK

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

England SLA Jobs Demand Trend

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the England region.

England SLA Daily Rate Trend

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 24 May 2013.

England SLA Daily Rate Histogram

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the England region.

England SLA Hourly Rate Trend

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 24 May 2013.

England SLA Hourly Rate Histogram

SLA
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
London -36 232 £400 +23.07%
South East -49 142 £290 -9.37%
Yorkshire +12 63 £330 +32.00%
East of England +5 48 £275 +37.50%
North West -19 41 £325 +8.33%
West Midlands +9 39 £275 -29.03%
South West +38 38 £325 +71.05%
East Midlands -12 21 £263 -35.97%
North East +6 4 - -
Midlands 0 1 - -
SLA
UK

SLA
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 487 (36.51%) ITIL
2 418 (31.33%) Windows
3 302 (22.64%) Microsoft
4 248 (18.59%) Active Directory
5 225 (16.87%) Service Management
5 225 (16.87%) Service Delivery
6 221 (16.57%) Finance
7 184 (13.79%) Citrix
8 177 (13.27%) MS Excel
9 160 (11.99%) MS Office
10 150 (11.24%) SQL
10 150 (11.24%) Windows XP
10 150 (11.24%) Telecoms
11 141 (10.57%) Incident Management
11 141 (10.57%) Security Cleared
12 134 (10.04%) Windows 7
13 131 (9.820%) Project Management
14 120 (8.996%) Microsoft Certification
15 119 (8.921%) MS Exchange
16 115 (8.621%) Windows Server 2008
17 112 (8.396%) Change Management
17 112 (8.396%) Cisco
18 107 (8.021%) LAN
18 107 (8.021%) VMware
19 106 (7.946%) Windows Server 2003
20 103 (7.721%) Problem Management
21 94 (7.046%) SC Cleared
22 92 (6.897%) WAN
23 90 (6.747%) HP
24 89 (6.672%) UNIX

SLA
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 45 (3.373%) .NET
2 34 (2.549%) HTML
3 25 (1.874%) Web Services
4 20 (1.499%) ASP.NET
5 17 (1.274%) WebSphere
5 17 (1.274%) XML
6 13 (0.975%) Application Packaging
6 13 (0.975%) ASP
7 12 (0.900%) J2EE
8 10 (0.750%) CSS
8 10 (0.750%) SOAP
9 8 (0.600%) Ajax
10 7 (0.525%) WCF
10 7 (0.525%) Middleware
11 6 (0.450%) COM
11 6 (0.450%) JSP
11 6 (0.450%) JMS
11 6 (0.450%) jQuery
12 5 (0.375%) Spring
12 5 (0.375%) XSLT
Application Platforms
1 119 (8.921%) MS Exchange
2 54 (4.048%) SharePoint
3 35 (2.624%) Exchange Server 2007
4 32 (2.399%) IIS
5 29 (2.174%) Exchange Server 2010
5 29 (2.174%) Exchange Server 2003
6 22 (1.649%) SharePoint 2010
7 18 (1.349%) Apache
7 18 (1.349%) Lotus Notes
8 11 (0.825%) WebLogic
8 11 (0.825%) Blackberry Enterprise Server
9 9 (0.675%) Tomcat
10 8 (0.600%) CICS
10 8 (0.600%) Lync
11 5 (0.375%) SAS
11 5 (0.375%) WebSphere Application Server
12 3 (0.225%) TIBCO EMS
12 3 (0.225%) Oracle Coherence
12 3 (0.225%) nginx
12 3 (0.225%) SharePoint Server
Applications
1 177 (13.27%) MS Excel
2 160 (11.99%) MS Office
3 19 (1.424%) MS Visio
4 16 (1.199%) MS Project
4 16 (1.199%) MS PowerPoint
5 7 (0.525%) Office 365
6 6 (0.450%) Spreadsheet
7 1 (0.075%) Maya
Business Applications
1 10 (0.750%) Remedy ITSM
2 6 (0.450%) SAP Oil and Gas
2 6 (0.450%) Oracle EBS R12
3 5 (0.375%) Dynamics CRM
3 5 (0.375%) Oracle Financials
4 4 (0.300%) SAP FI/CO
4 4 (0.300%) SAP CRM
4 4 (0.300%) SAP FI
4 4 (0.300%) RMDS
4 4 (0.300%) SAP CO
5 3 (0.225%) FRx
5 3 (0.225%) Oracle EBS
5 3 (0.225%) Oracle HRMS
5 3 (0.225%) Oracle Applications
5 3 (0.225%) Global One
6 2 (0.150%) SAP R/3
6 2 (0.150%) SAP HR
6 2 (0.150%) SAP SD
6 2 (0.150%) Oracle 11i
6 2 (0.150%) assyst
Communications & Networking
1 107 (8.021%) LAN
2 92 (6.897%) WAN
3 82 (6.147%) TCP/IP
4 71 (5.322%) VPN
5 69 (5.172%) Firewall
6 68 (5.097%) Internet
7 46 (3.448%) DNS
8 45 (3.373%) SAN
9 42 (3.148%) DHCP
10 33 (2.474%) VoIP
11 28 (2.099%) ATM
11 28 (2.099%) Intranet
12 27 (2.024%) Wireless
13 26 (1.949%) GSM
13 26 (1.949%) NAS
14 25 (1.874%) UMTS
14 25 (1.874%) HTTP
15 24 (1.799%) Cisco ASA
16 23 (1.724%) Network Security
16 23 (1.724%) 3G
Database & Business Intelligence
1 88 (6.597%) SQL Server
2 26 (1.949%) SQL Server 2008
3 17 (1.274%) SQL Server Reporting Services
4 16 (1.199%) SQL Server 2012
5 15 (1.124%) SQL Server 2005
6 13 (0.975%) SQL Server Integration Services
7 12 (0.900%) MySQL
7 12 (0.900%) SQL Server Analysis Services
8 11 (0.825%) Oracle 8/8i
8 11 (0.825%) SQL Server 2000
9 9 (0.675%) Data Warehouse
9 9 (0.675%) Oracle 10g
10 8 (0.600%) SQLPlus
10 8 (0.600%) Oracle 11g
11 7 (0.525%) NoSQL
11 7 (0.525%) Big Data
12 6 (0.450%) MS Access
13 4 (0.300%) SAP BW
13 4 (0.300%) Oracle Reports
13 4 (0.300%) Sybase ASE
Development Applications
1 28 (2.099%) MSI
2 12 (0.900%) InstallShield
3 6 (0.450%) Subversion
3 6 (0.450%) Team Foundation Server
4 5 (0.375%) ClearQuest
4 5 (0.375%) AdminStudio
5 4 (0.300%) ChangeMan
5 4 (0.300%) SpecFlow
5 4 (0.300%) Jenkins
6 3 (0.225%) ClearCase
6 3 (0.225%) Eclipse
6 3 (0.225%) Visual Studio
7 2 (0.150%) NetBeans
7 2 (0.150%) QuickTest Pro
7 2 (0.150%) LSMW
7 2 (0.150%) TortoiseSVN
7 2 (0.150%) Selenium
7 2 (0.150%) JIRA
8 1 (0.075%) NWDI
8 1 (0.075%) NWDS
General
1 221 (16.57%) Finance
2 150 (11.24%) Telecoms
3 53 (3.973%) Banking
4 34 (2.549%) Legal
5 32 (2.399%) Back Office
6 30 (2.249%) Retail
7 20 (1.499%) Marketing
8 19 (1.424%) Financial Institution
9 17 (1.274%) Investment Banking
9 17 (1.274%) Law
9 17 (1.274%) Front Office
10 14 (1.049%) Publishing
11 13 (0.975%) Local Government
12 9 (0.675%) Billing
13 6 (0.450%) Electronics
13 6 (0.450%) Aerospace
14 4 (0.300%) Pharmaceutical
14 4 (0.300%) Games
14 4 (0.300%) Manufacturing
14 4 (0.300%) Advertising
Job Titles
1 344 (25.79%) Analyst
2 142 (10.64%) Service Analyst
3 134 (10.04%) Service Manager
4 117 (8.771%) Service Desk Analyst
5 116 (8.696%) Support Analyst
6 83 (6.222%) Support Engineer
7 81 (6.072%) Administrator
8 66 (4.948%) Delivery Manager
9 65 (4.873%) 1st Line Support
10 54 (4.048%) 2nd Line Support
10 54 (4.048%) Services Delivery Manager
11 49 (3.673%) Project Manager
12 47 (3.523%) Developer
12 47 (3.523%) Help Desk Analyst
13 43 (3.223%) Consultant
14 37 (2.774%) Help Desk Support
15 36 (2.699%) Applications Support
16 35 (2.624%) Desktop Support
17 34 (2.549%) Network Engineer
18 33 (2.474%) DBA
Miscellaneous
1 76 (5.697%) Blackberry
2 61 (4.573%) Management Information System
3 31 (2.324%) Clustering
4 25 (1.874%) Statistics
5 19 (1.424%) Fat Client
5 19 (1.424%) Thin Client
6 18 (1.349%) NHS
7 17 (1.274%) Mainframe
8 14 (1.049%) CMDB
9 12 (0.900%) Open Source
10 10 (0.750%) Equities
10 10 (0.750%) Mathematics
11 9 (0.675%) Hedge funds
12 8 (0.600%) Derivative
12 8 (0.600%) SaaS
12 8 (0.600%) Credit Risk
12 8 (0.600%) Computer Science
12 8 (0.600%) Data Protection Act
13 7 (0.525%) IaaS
13 7 (0.525%) Replication
Operating Systems
1 418 (31.33%) Windows
2 150 (11.24%) Windows XP
3 134 (10.04%) Windows 7
4 115 (8.621%) Windows Server 2008
5 106 (7.946%) Windows Server 2003
6 89 (6.672%) UNIX
7 76 (5.697%) Linux
8 43 (3.223%) Windows Vista
9 28 (2.099%) Windows 2000
9 28 (2.099%) Solaris
10 21 (1.574%) AIX
10 21 (1.574%) Windows NT
11 19 (1.424%) Red Hat Enterprise Linux
12 10 (0.750%) VMS
13 8 (0.600%) zOS
13 8 (0.600%) Windows 2000 Server
14 7 (0.525%) HPUX
15 6 (0.450%) Mac OS X
15 6 (0.450%) MVS
15 6 (0.450%) CentOS
Processes & Methodologies
1 487 (36.51%) ITIL
2 225 (16.87%) Service Management
2 225 (16.87%) Service Delivery
3 141 (10.57%) Incident Management
4 131 (9.820%) Project Management
5 112 (8.396%) Change Management
6 103 (7.721%) Problem Management
7 85 (6.372%) PRINCE2
8 62 (4.648%) Continuous Improvement
9 56 (4.198%) Disaster Recovery
9 56 (4.198%) Asset Management
10 49 (3.673%) Change Control
11 47 (3.523%) ITSM
12 43 (3.223%) Risk Management
13 39 (2.924%) Stakeholder Management
14 36 (2.699%) Release Management
14 36 (2.699%) Business Analysis
15 35 (2.624%) Configuration Management
15 35 (2.624%) Validation
15 35 (2.624%) Root Cause Analysis
Programming Languages
1 150 (11.24%) SQL
2 41 (3.073%) C
3 33 (2.474%) Perl
4 30 (2.249%) Shell Script
4 30 (2.249%) Java
5 28 (2.099%) VB
6 23 (1.724%) PowerShell
7 22 (1.649%) VBA
8 17 (1.274%) VBScript
9 13 (0.975%) Python
9 13 (0.975%) C#
10 12 (0.900%) JavaScript
11 9 (0.675%) Bash shell
11 9 (0.675%) C++
12 8 (0.600%) COBOL
12 8 (0.600%) T-SQL
13 6 (0.450%) PHP
14 5 (0.375%) PL/SQL
14 5 (0.375%) JCL
15 4 (0.300%) Korn
Qualifications
1 141 (10.57%) Security Cleared
2 120 (8.996%) Microsoft Certification
3 94 (7.046%) SC Cleared
4 73 (5.472%) MCSE
5 63 (4.723%) ITIL Certification
6 62 (4.648%) Degree
7 55 (4.123%) Cisco Certification
8 48 (3.598%) MCP
9 45 (3.373%) CCNA
10 33 (2.474%) DV Cleared
11 24 (1.799%) MCDST
12 20 (1.499%) CCNP
13 12 (0.900%) MCSA
14 9 (0.675%) MCITP
14 9 (0.675%) PRINCE2 Certification
15 8 (0.600%) PMI Certification
15 8 (0.600%) Citrix Certification
16 7 (0.525%) VMware Certified Professional (VCP)
16 7 (0.525%) PMP
16 7 (0.525%) Oracle Certification
Quality Assurance & Compliance
1 17 (1.274%) ISO/IEC 27001
2 14 (1.049%) ISO 9000
3 13 (0.975%) QA
4 9 (0.675%) Sarbanes-Oxley
5 6 (0.450%) ISO 9001
6 3 (0.225%) Basel III
6 3 (0.225%) COBIT
7 2 (0.150%) Basel II
7 2 (0.150%) ISO/IEC 20000
8 1 (0.075%) Data Quality
8 1 (0.075%) WAI
8 1 (0.075%) PCI DSS
8 1 (0.075%) TickIT
System Software
1 248 (18.59%) Active Directory
2 78 (5.847%) VMware Infrastructure
3 30 (2.249%) Microsoft App-V
4 24 (1.799%) XenApp
5 18 (1.349%) Hyper-V
6 15 (1.124%) vSphere
7 12 (0.900%) Terminal Services
8 10 (0.750%) XenDesktop
8 10 (0.750%) Veritas Cluster Server
9 8 (0.600%) Oracle RAC
10 7 (0.525%) Samba
11 6 (0.450%) SRDF
11 6 (0.450%) Citrix Presentation Server
12 5 (0.375%) VMware ESXi
12 5 (0.375%) XenServer
12 5 (0.375%) VMware ESX
13 4 (0.300%) MetaFrame
13 4 (0.300%) Veritas Volume Manager
13 4 (0.300%) VMware Server
13 4 (0.300%) UAG
Systems Management
1 70 (5.247%) SCCM
2 31 (2.324%) Systems Management Server (SMS)
3 26 (1.949%) OpenView
4 21 (1.574%) OVSD
5 19 (1.424%) SCOM
6 17 (1.274%) Backup Exec
7 12 (0.900%) Tivoli
8 9 (0.675%) WSUS
8 9 (0.675%) Control-M
9 8 (0.600%) Norton AntiVirus
9 8 (0.600%) EMC NetWorker
9 8 (0.600%) Cisco CUCM
10 7 (0.525%) Puppet
10 7 (0.525%) Cisco UCCX
10 7 (0.525%) Netcool
11 6 (0.450%) NetBackup
11 6 (0.450%) ServiceCenter
11 6 (0.450%) Cobbler
12 5 (0.375%) HP SIM
13 4 (0.300%) DameWare
Vendors
1 302 (22.64%) Microsoft
2 184 (13.79%) Citrix
3 112 (8.396%) Cisco
4 107 (8.021%) VMware
5 90 (6.747%) HP
6 82 (6.147%) Oracle
7 66 (4.948%) Remedy
8 54 (4.048%) SAP
9 34 (2.549%) Symantec
10 30 (2.249%) Dell
11 24 (1.799%) McAfee
11 24 (1.799%) IBM
12 22 (1.649%) Red Hat
12 22 (1.649%) AppSense
13 21 (1.574%) Lotus
14 20 (1.499%) Sun
14 20 (1.499%) EMC
14 20 (1.499%) Juniper
14 20 (1.499%) Business Objects
15 18 (1.349%) CheckPoint
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London
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Service Delivery Manager
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Service Delivery Manager
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Head of Support Services - Customer Channelling
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Rate: £500 per day
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IT SERVICE DELIVERY ANALYST
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Rate: £250 - £325 per day
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German Speaking Service Desk Contract
Middlesbrough, North East
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Mint
Rate: £10 - £12 per hour + Negotiable on Experience
Posted: 9 May 2013
Mac/PC 2nd line ITSupport - 3-6 month contract
Central London / West End
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Eligo Recruitment Ltd
Rate: £15 - £18 per hour + flexible hours
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IT Service Manager - Banking
London
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Huxley Associates
Rate: £45000 - £60000 per annum + Benefits + Bonus
Posted: 17 May 2013
Operational Assessment Coordinator
City of London
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Deerfoot IT Resources Ltd
Rate: £400 - £450 per day
Posted: 30 April 2013
Application Support Analyst, Windows, Bespoke, Remedy
Southampton, Hampshire
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Haybrook IT Resourcing Ltd
Rate: From £15 to £23 per hour
Posted: 21 May 2013
Citrix Engineer
London
For our client, a huge global consultancy company, we are looking for a Citrix Senior Engineer to work on a 3 month (possibly rolling) paying up to £425...
Computer Futures
Rate: £400 - £425 per day
Posted: 18 May 2013
SCCM SUPPORT ENGINEER - SC CLEARED
Preston, Lancashire
Provides account administration support via Active Directory. * Provides request fulfilment support across varying services such as Software Deployment Main Responsibilities * Problem solve across MS Office Suite, operating systems (...
LA International
Posted: 20 May 2013
Remote Monitoring Systems Engineer
City of London
About your personal attributes:Collaborative working and willing to share knowledge and experienceCustomer focused with excellent rapport building skills - able to comfortably communicate with clients face to face,...
Claremont Consulting
Rate: £18000 - £24000 per annum + Excellent Benefits
Posted: 2 May 2013
DESKTOP SUPPORT ENGINEER / 2ND LINE SUPPORT - SC CLEARED
Preston, Lancashire
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LA International
Posted: 20 May 2013
IT Services Manager - 1st and 2nd Line management / ITIL
Manchester, North West
This ever growing organisation is seeking an IT Services Manager to provide management and training of 1st & 2nd line analysts, seniors and team leaders. You will also be...
Hudson
Rate: £35000 - £40000 per annum
Posted: 21 May 2013
Service Desk Analyst
Warrington, Cheshire
A full driving licence and use of vehicle is essential as you will be required to travel to other sites throughout the Northwest, to provide support to 1500+...
Harvey Nash plc
Posted: 21 May 2013
DV Cleared 1st, 2nd, 3rd Line Support
England
To be eligible for these roles you must hold Valid/Active DV level clearance, formal qualifications within Windows (MCSA / MCSE / MCTIS / MCITP), UNIX (Sun, Solaris, HP-Ux, Linux...
Rate: £250 - £500 per day
Posted: 4 May 2013
Geneos Product Specialist
London
Configuration of rules in Geneos for visualisation on dashboards... - Maintain and monitor the SLA database and Netcool alerting/reporting... - UNIX, Windows platforms. - ITIL / best practice service context... - Good...
Extra Technology 'Human Capital Solutions' Ltd
Rate: £ Competive Daily Rate
Posted: 25 May 2013
AIX/UNIX Eng.
Bristol, South West
Our large public sector client is looking for a AIX/IBM support engineer for an urgent (initial) three month contract to start ASAP. You will provide support across...
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Posted: 15 May 2013
Head of Technology
City of London
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Argyll Scott International
Rate: £800 - £1200 per annum
Posted: 22 May 2013
Operations/ ITIL Service Desk Manager "Hornbill"
Kent, South East
Sand Resources have a need for an Experienced Service Desk Manager. I'm looking for someone to implement change management of the Service Desk (ITIL Process) and associated...
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Rate: £275 - £330 per day
Posted: 4 May 2013
PMO - Contracts Manager - Consultancy - Business Intelligence
London
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Hays Specialist Recruitment
Rate: £375.00 - £400.00 per day
Posted: 17 May 2013
Client Engineer (Security Life-Cycle Engineer)
London
All security designs are created to support SLA and are therefore optimized to support business continuity... Potential Responsibilities Security Architecture... Required Qualifications/Skills : Extensive experience of hands on,...
Advantage XPO
Posted: 20 May 2013
Business Analyst - Broadcast
London
We have made progress with the project collecting relevant management information and creating an initial set of KPI's. The Broadcasting Business Analyst will be required to complete...
TEKsystems
Rate: £350 - £351 per day
Posted: 25 May 2013
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