The table below looks at the statistics for SLA skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 157 147 123
Rank change year-on-year
-10 -24
Contract jobs citing SLA 754 833 931
As % of all contract IT jobs located in England 1.65% 1.64% 1.77%
As % of the Quality Assurance & Compliance category 16.95% 16.33% 19.13%
Number of daily rates quoted 382 425 466
Median daily rate £346 £325 £275
Median daily rate % change year-on-year
+6.30% +18.18%
90% offered a daily rate of more than £145 £120 £118
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £325 £315 £263
% change year-on-year
+3.17% +20.00%
Number of hourly rates quoted 97 88 116
Median hourly rate £15.05 £18.50 £15.50
Median hourly rate % change year-on-year
-18.64% +19.35%
90% offered a hourly rate of more than £11.00 £11.25 £10.15
10% offered a hourly rate of more than £25.00 £35.43 £24.50
UK excluding London median hourly rate £15.24 £18.00 £15.00
% change year-on-year
-15.34% +20.00%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4448 5102 4866
As % of all contract IT jobs located in England 9.73% 10.07% 9.24%
Number of daily rates quoted 2914 3180 3181
Median daily rate £450 £428 £415
Median daily rate % change year-on-year
+5.26% +3.01%
90% offered a daily rate of more than £275 £275 £225
10% offered a daily rate of more than £614 £600 £600
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 176 186 213
Median hourly rate £20.97 £24.23 £22.50
Median hourly rate % change year-on-year
-13.45% +7.68%
90% offered a hourly rate of more than £11.00 £12.00 £11.00
10% offered a hourly rate of more than £45.00 £47.50 £45.00
UK excluding London median hourly rate £22.50 £25.00 £22.50
% change year-on-year
-10.00% +11.11%

SLA
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the England region.

SLA Daily Rate Trend in England

SLA
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 3 December 2016.

SLA Daily Rate Histogram in England

SLA
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the England region.

SLA Hourly Rate Trend in England

SLA
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the England region over the 3 months to 3 December 2016.

SLA Hourly Rate Histogram in England

SLA
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 256 £380 +16.92% 53
South East -1 191 £380 +14.71% 53
North East +18 56 £335 -48.46% 4
North West +30 52 £350 +47.36% 24
West Midlands -15 48 £165 -41.07% 16
South West +2 46 £190 -45.71% 11
East of England -23 46 £250 -16.66% 15
Yorkshire +3 44 £281 -8.24% 24
East Midlands -14 16 £165 -49.23% 12
Midlands +3 1 £550 +111.53% 1
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 3 December 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for SLA.

1 698 (43.54%) ITIL
2 467 (29.13%) Windows
3 417 (26.01%) Microsoft
4 329 (20.52%) Service Delivery
5 328 (20.46%) Service Management
6 300 (18.71%) Finance
7 272 (16.97%) Active Directory
8 233 (14.54%) Security Cleared
9 219 (13.66%) MS Excel
10 208 (12.98%) Incident Management
11 205 (12.79%) MS Office
12 171 (10.67%) Windows 7
13 170 (10.61%) Windows Server
14 166 (10.36%) SC Cleared
15 162 (10.11%) Problem Management
16 155 (9.67%) Change Management
17 149 (9.30%) Cisco
18 142 (8.86%) Unix
19 140 (8.73%) Oracle
20 138 (8.61%) HP
21 137 (8.55%) Linux
22 129 (8.05%) VMware
22 129 (8.05%) SQL
23 125 (7.80%) Analytical Skills
24 114 (7.11%) Project Management
25 110 (6.86%) Degree
26 107 (6.67%) Root Cause Analysis
27 105 (6.55%) ITIL V3
27 105 (6.55%) Telecoms
28 104 (6.49%) Management Information System

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (4.74%) MS Exchange
2 70 (4.37%) SharePoint
3 37 (2.31%) IIS
4 30 (1.87%) WebLogic
4 30 (1.87%) WebSphere
5 26 (1.62%) Exchange Server 2010
6 24 (1.50%) Exchange Server 2007
7 23 (1.43%) CMS
8 21 (1.31%) Oracle SOA Suite
9 20 (1.25%) Exchange Server 2013
9 20 (1.25%) Skype for Business
10 19 (1.19%) Blackberry Enterprise Server
11 12 (0.75%) IBM Notes
11 12 (0.75%) SharePoint 2010
12 10 (0.62%) Apache
12 10 (0.62%) Exchange Server 2003
12 10 (0.62%) SAS
13 9 (0.56%) Joomla!
13 9 (0.56%) WordPress
14 7 (0.44%) WebLogic Portal
Applications
1 219 (13.66%) MS Excel
2 205 (12.79%) MS Office
3 58 (3.62%) MS PowerPoint
4 35 (2.18%) MS Visio
5 19 (1.19%) Spreadsheet
6 6 (0.37%) Maya
7 4 (0.25%) Acrobat
8 3 (0.19%) MS Project
9 1 (0.062%) Photoshop
9 1 (0.062%) Windchill
Business Applications
1 17 (1.06%) Remedy ITSM
2 11 (0.69%) Dynamics CRM
3 8 (0.50%) Oracle EBS
4 5 (0.31%) SAP CO
4 5 (0.31%) SAP FI
4 5 (0.31%) SAP FI/CO
5 4 (0.25%) HFM
6 3 (0.19%) Eloqua
6 3 (0.19%) SAP ERP
7 2 (0.12%) assyst
7 2 (0.12%) Eikon
7 2 (0.12%) Northgate Housing
7 2 (0.12%) Oracle EBS R12
7 2 (0.12%) Oracle ERP
7 2 (0.12%) Oracle Procure-to-Pay
7 2 (0.12%) PeopleSoft HRMS
7 2 (0.12%) SAP GRC
7 2 (0.12%) SAP Oil and Gas
8 1 (0.062%) SAP HR
8 1 (0.062%) SAP SD
Cloud Services
1 70 (4.37%) Office 365
2 43 (2.68%) PaaS
3 42 (2.62%) IaaS
4 34 (2.12%) SaaS
5 33 (2.06%) Microsoft Azure
6 18 (1.12%) Amazon AWS
7 8 (0.50%) Cloud Computing
8 3 (0.19%) Azure Active Directory
8 3 (0.19%) HP Helion
9 2 (0.12%) GitHub
9 2 (0.12%) IBM PureFlex
9 2 (0.12%) OneDrive
9 2 (0.12%) Yammer
10 1 (0.062%) DigitalOcean
10 1 (0.062%) G Suite
10 1 (0.062%) Google Cloud Platform
10 1 (0.062%) Linode
10 1 (0.062%) Mimecast
10 1 (0.062%) SoftLayer
10 1 (0.062%) SuccessFactors
Communications & Networking
1 101 (6.30%) Firewall
2 97 (6.05%) DNS
3 95 (5.93%) SAN
4 82 (5.12%) DHCP
5 63 (3.93%) LAN
6 62 (3.87%) TCP/IP
7 61 (3.81%) WAN
8 59 (3.68%) Internet
9 56 (3.49%) VPN
10 51 (3.18%) Wireless
11 34 (2.12%) VoIP
12 30 (1.87%) Cisco ASA
12 30 (1.87%) Intranet
13 24 (1.50%) Network Security
14 22 (1.37%) Wi-Fi
15 21 (1.31%) IP Telephony
16 19 (1.19%) 3G
16 19 (1.19%) Cisco Nexus
16 19 (1.19%) MPLS
17 17 (1.06%) BGP
Database & Business Intelligence
1 89 (5.55%) SQL Server
2 29 (1.81%) Oracle Database
2 29 (1.81%) Relational Database
3 22 (1.37%) Data Warehouse
4 14 (0.87%) SQL Server 2008
5 13 (0.81%) Big Data
5 13 (0.81%) DB2
5 13 (0.81%) SQL Server Integration Services
6 12 (0.75%) Oracle Reports
7 11 (0.69%) SQL Server 2012
8 10 (0.62%) MS Access
8 10 (0.62%) Oracle Database 10g
8 10 (0.62%) RDBMS
9 9 (0.56%) Hadoop
9 9 (0.56%) SQL Server Reporting Services
10 7 (0.44%) Apache Hive
10 7 (0.44%) BusinessObjects Business Intelligence
10 7 (0.44%) MySQL
11 6 (0.37%) Oracle BI Publisher
11 6 (0.37%) Oracle Database 11g
Development Applications
1 18 (1.12%) JIRA
2 11 (0.69%) Subversion
3 10 (0.62%) MSI
4 8 (0.50%) Jenkins
5 7 (0.44%) Visual Studio
6 5 (0.31%) Atlassian Bamboo
7 4 (0.25%) Artifactory
7 4 (0.25%) JMeter
8 3 (0.19%) TeamCity
9 2 (0.12%) Git (software)
9 2 (0.12%) LoadRunner
9 2 (0.12%) Selenium
9 2 (0.12%) Toad
9 2 (0.12%) Vagrant
9 2 (0.12%) Zephyr
10 1 (0.062%) GitLab
10 1 (0.062%) SQL Server Management Studio (SSMS)
10 1 (0.062%) Team Foundation Server
10 1 (0.062%) Travis CI
General
1 300 (18.71%) Finance
2 105 (6.55%) Telecoms
3 63 (3.93%) Banking
4 43 (2.68%) Retail
5 41 (2.56%) Legal
6 23 (1.43%) Back Office
6 23 (1.43%) Marketing
7 22 (1.37%) Law
8 20 (1.25%) Billing
8 20 (1.25%) Financial Institution
9 15 (0.94%) German Language
10 13 (0.81%) Advertising
10 13 (0.81%) Front Office
11 12 (0.75%) French Language
12 10 (0.62%) Publishing
12 10 (0.62%) Spanish Language
13 9 (0.56%) Italian Language
14 8 (0.50%) Automotive
15 7 (0.44%) Investment Banking
15 7 (0.44%) Manufacturing
Job Titles
1 372 (23.21%) Analyst
2 158 (9.86%) Service Analyst
3 153 (9.54%) Support Engineer
4 136 (8.48%) Service Desk Analyst
4 136 (8.48%) Support Analyst
5 123 (7.67%) Service Manager
6 79 (4.93%) 2nd Line Support
7 76 (4.74%) Administrator
8 67 (4.18%) Delivery Manager
8 67 (4.18%) Field Engineer
9 66 (4.12%) Services Delivery Manager
10 64 (3.99%) Field Service Engineer
11 63 (3.93%) Desktop Support
12 56 (3.49%) Architect
13 55 (3.43%) Consultant
14 52 (3.24%) 1st Line Support
15 47 (2.93%) Applications Support
16 45 (2.81%) Network Engineer
17 42 (2.62%) Developer
18 39 (2.43%) IT Support
Libraries, Frameworks & Software Standards
1 48 (2.99%) .NET
2 34 (2.12%) Middleware
3 28 (1.75%) HTML
4 27 (1.68%) Web Services
5 25 (1.56%) CSS
6 22 (1.37%) ASP.NET
7 20 (1.25%) XML
8 17 (1.06%) jQuery
9 15 (0.94%) Spring
10 14 (0.87%) J2EE
11 11 (0.69%) Hibernate
11 11 (0.69%) HTML5
11 11 (0.69%) JSP
12 10 (0.62%) Java EE
13 9 (0.56%) FIX Protocol
13 9 (0.56%) JSF
14 8 (0.50%) AngularJS
14 8 (0.50%) Flash
15 7 (0.44%) REST
16 6 (0.37%) CSS3
Miscellaneous
1 125 (7.80%) Analytical Skills
2 104 (6.49%) Management Information System
3 85 (5.30%) Data Centre
4 50 (3.12%) Clustering
5 40 (2.50%) Driving Licence
6 37 (2.31%) Computer Science
7 30 (1.87%) Virtual Team
8 26 (1.62%) Statistics
9 25 (1.56%) Blackberry
9 25 (1.56%) Video Conferencing
10 20 (1.25%) CMDB
11 18 (1.12%) Tandem
12 16 (1.00%) Fat Client
12 16 (1.00%) Mainframe
12 16 (1.00%) Thin Client
13 12 (0.75%) Derivative
14 11 (0.69%) Equities
14 11 (0.69%) NHS
14 11 (0.69%) Replication
15 10 (0.62%) Smartphone
Operating Systems
1 467 (29.13%) Windows
2 171 (10.67%) Windows 7
3 170 (10.61%) Windows Server
4 142 (8.86%) Unix
5 137 (8.55%) Linux
6 94 (5.86%) AIX
7 78 (4.87%) Windows XP
8 73 (4.55%) Windows Server 2008
9 67 (4.18%) Windows Server 2012
10 49 (3.06%) Windows 8
11 48 (2.99%) Windows Server 2003
12 40 (2.50%) Solaris
12 40 (2.50%) Windows 2000
13 38 (2.37%) Windows 10
14 37 (2.31%) Red Hat Enterprise Linux
15 24 (1.50%) Mac OS X
16 19 (1.19%) Android
17 16 (1.00%) Windows NT
18 15 (0.94%) Apple iOS
18 15 (0.94%) MVS
Processes & Methodologies
1 698 (43.54%) ITIL
2 329 (20.52%) Service Delivery
3 328 (20.46%) Service Management
4 208 (12.98%) Incident Management
5 162 (10.11%) Problem Management
6 155 (9.67%) Change Management
7 114 (7.11%) Project Management
8 107 (6.67%) Root Cause Analysis
9 105 (6.55%) ITIL V3
10 93 (5.80%) ITSM
11 92 (5.74%) Release Management
12 86 (5.36%) Agile Software Development
13 79 (4.93%) Continuous Improvement
14 78 (4.87%) Configuration Management
15 74 (4.62%) Service Design
15 74 (4.62%) Stakeholder Management
16 73 (4.55%) CRM
17 70 (4.37%) High Availability
18 60 (3.74%) PRINCE2
19 58 (3.62%) Migration
Programming Languages
1 129 (8.05%) SQL
2 53 (3.31%) Java
3 38 (2.37%) PowerShell
4 31 (1.93%) JavaScript
5 29 (1.81%) PL/SQL
6 28 (1.75%) C#
7 25 (1.56%) C
8 22 (1.37%) VB
9 17 (1.06%) Perl
9 17 (1.06%) VB.NET
10 16 (1.00%) Shell Script
11 13 (0.81%) T-SQL
12 8 (0.50%) Ruby
13 7 (0.44%) C++
13 7 (0.44%) Python
13 7 (0.44%) VB6
13 7 (0.44%) VBScript
14 3 (0.19%) VBA
15 2 (0.12%) Jython
15 2 (0.12%) Korn
Qualifications
1 233 (14.54%) Security Cleared
2 166 (10.36%) SC Cleared
3 110 (6.86%) Degree
4 81 (5.05%) Cisco Certification
4 81 (5.05%) ITIL Certification
5 63 (3.93%) Microsoft Certification
6 53 (3.31%) DV Cleared
7 50 (3.12%) BPSS Clearance
8 45 (2.81%) CCNA
9 38 (2.37%) CCNP
10 31 (1.93%) MCP
11 30 (1.87%) MCSE
12 27 (1.68%) RHCE
13 20 (1.25%) AAT
14 18 (1.12%) A+ Certification
15 17 (1.06%) ITIL Foundation Certificate
16 16 (1.00%) HNC
17 13 (0.81%) MCSA
18 12 (0.75%) DBS Check
19 11 (0.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (2.50%) Disclosure Scotland
2 30 (1.87%) Sarbanes-Oxley
3 29 (1.81%) ISO 9001
4 25 (1.56%) QA
5 17 (1.06%) PCI DSS
6 14 (0.87%) ISO/IEC 27001
7 8 (0.50%) Data Quality
8 6 (0.37%) JSP 440
9 2 (0.12%) COBIT
9 2 (0.12%) ISO22301
10 1 (0.062%) GPG13
10 1 (0.062%) HMG Security Policy Framework
System Software
1 272 (16.97%) Active Directory
2 83 (5.18%) VMware Infrastructure
3 35 (2.18%) Oracle RAC
4 27 (1.68%) VMware ESX
5 25 (1.56%) KVM
6 23 (1.43%) vSphere
6 23 (1.43%) XenApp
7 21 (1.31%) Microsoft App-V
8 20 (1.25%) Firmware
9 15 (0.94%) Terminal Services
10 14 (0.87%) Virtual Machines
11 13 (0.81%) Hyper-V
12 11 (0.69%) Virtual Desktop
13 9 (0.56%) ISA Server
14 7 (0.44%) HDFS
15 5 (0.31%) VMware ESXi
16 4 (0.25%) NFS
17 3 (0.19%) Apache ZooKeeper
17 3 (0.19%) Docker
17 3 (0.19%) XenDesktop
Systems Management
1 62 (3.87%) SCCM
2 39 (2.43%) Tivoli
3 31 (1.93%) SCOM
4 27 (1.68%) EMC NetWorker
5 18 (1.12%) NetBackup
6 15 (0.94%) WSUS
7 11 (0.69%) AirWatch
7 11 (0.69%) MOM
7 11 (0.69%) OpenView
7 11 (0.69%) Puppet
7 11 (0.69%) Tivoli Storage Manager
8 10 (0.62%) CA Wily
8 10 (0.62%) HP SiteScope
9 9 (0.56%) Amdocs OSS
10 8 (0.50%) Ansible
10 8 (0.50%) Microsoft Clustering
10 8 (0.50%) Nagios
11 7 (0.44%) Hadoop YARN
11 7 (0.44%) HP SIM
11 7 (0.44%) Opscode Chef
Vendors
1 417 (26.01%) Microsoft
2 149 (9.30%) Cisco
3 140 (8.73%) Oracle
4 138 (8.61%) HP
5 129 (8.05%) VMware
6 93 (5.80%) Citrix
7 52 (3.24%) ServiceNow
8 50 (3.12%) Remedy
9 46 (2.87%) Red Hat
10 45 (2.81%) SAP
11 42 (2.62%) IBM
12 41 (2.56%) EMC
13 32 (2.00%) CA
13 32 (2.00%) CheckPoint
14 27 (1.68%) Juniper
15 26 (1.62%) F5
15 26 (1.62%) LANDesk
16 24 (1.50%) BMC
17 22 (1.37%) Huawei
17 22 (1.37%) Palo Alto
Leeds
Isource IT
Rate: £0 - £100 per day
Posted: 2 days ago
Reading, Berkshire
Polar Recruitment
Rate: £42 - £55 per day
Posted: Yesterday
South East London
Linkpoint Resources
Rate: From £35,000 to £40,000 per annum 4 Months +
Posted: Yesterday
Raf Mildenhall, Suffolk
RB
Posted: 2 days ago
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 3 days ago
Southampton, Hampshire
Randstad Technologies
Rate: £350 - £400 per day
Posted: Yesterday
Chelmsford, Essex
The People Network
Rate: £400 - £500 per day
Posted: 2 days ago
Central London / West End
Complete Tech Limited
Rate: Up to £66,500 per annum + Outstanding Benefits
Posted: Yesterday
Sunderland, Tyne and Wear
Experis Ltd
Rate: £100.00 - £150.00 per day
Posted: 2 days ago
Bradford, West Yorkshire
ReThink Recruitment
Posted: 2 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 5 days ago
Central London / West End
Complete Tech Limited
Rate: Up to £66,500 per annum + Outstanding Benefits
Posted: Yesterday
Marlborough, Wiltshire
Experis Ltd
Rate: £150.00 - £165.00 per day
Posted: 4 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: £170 per day
Posted: 4 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: Competitive
Posted: 4 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Rate: £14.25 per hour
Posted: 4 days ago
Bradford, West Yorkshire
Northern Recruitment Group
Rate: From £30,000 to £35,000 per annum 12 month fixed term contract
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Rate: From £30,000 to £35,000 per annum 12 month fixed term contract
Posted: 2 days ago
North West
Gibbs S3
Posted: 13 days ago
London
Gibbs S3
Posted: 13 days ago
London
Gorkana
Rate: £33,000 - £38,000 per year
Posted: 15 days ago
London
Experis Ltd
Rate: £450 - £560.00 per day + Negotiable
Posted: 3 days ago
Milton Keynes, Buckinghamshire
SAI Global
Rate: From £45,000 to £48,000 per annum (Pro Rata)
Posted: 16 days ago