The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 54 51 40
Rank change year-on-year
-3 -11
Contract jobs requiring a 1st Line Support 1 7 7
As % of all contract IT jobs located in Essex 0.19% 1.13% 1.69%
As % of the Job Titles category 0.20% 1.21% 1.86%
Number of daily rates quoted 0 0 1
Average daily rate
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of your Daily Rate
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- - £100
UK excluding London average daily rate £115 £100 £110
% change year-on-year
+15.00% -9.09%
Number of hourly rates quoted 1 6 4
Average hourly rate £11.00 £15.00 £49.25
Average hourly rate % change year-on-year
-26.66% -69.54%
UK excluding London average hourly rate £11.75 £11.00 £11.50
% change year-on-year
+6.81% -4.34%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Essex
Contract IT job ads with a match in the
Job Titles category
505 577 376
As % of all contract IT jobs located in Essex 95.10% 93.06% 91.04%
Number of daily rates quoted 275 311 184
Average daily rate £400 £375 £300
Average daily rate % change year-on-year
+6.66% +25.00%
90% offered a daily rate of more than £208 £190 £154
10% offered a daily rate of more than £525 £500 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 36 56 74
Average hourly rate £36.50 £16.50 £29.96
Average hourly rate % change year-on-year
+121.21% -44.92%
90% offered a hourly rate of more than £16.50 £12.00 £11.15
10% offered a hourly rate of more than £44.80 £37.75 £38.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

1st Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Essex

1st Line Support
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Essex region.

1st Line Support Daily Rate Trend in Essex

1st Line Support
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Essex region.

1st Line Support Hourly Rate Trend in Essex

1st Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 22 May 2015, IT contractor jobs across the Essex region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 11 (68.75%) Windows
1 11 (68.75%) Active Directory
2 10 (62.50%) MS Office
2 10 (62.50%) ITIL
2 10 (62.50%) Microsoft
3 6 (37.50%) Windows Vista
4 5 (31.25%) Citrix
5 4 (25.00%) French Language
5 4 (25.00%) Finance
5 4 (25.00%) Legal
6 3 (18.75%) SLA
6 3 (18.75%) Windows 7
6 3 (18.75%) Windows XP
7 2 (12.50%) TCP/IP
7 2 (12.50%) Linux
7 2 (12.50%) MS Excel
7 2 (12.50%) Mac OS X
7 2 (12.50%) Apple
7 2 (12.50%) Security Cleared
7 2 (12.50%) Wi-Fi
7 2 (12.50%) Wireless
7 2 (12.50%) Kerio
7 2 (12.50%) Windows 8
7 2 (12.50%) Service Desk Management
7 2 (12.50%) Structured Cabling
7 2 (12.50%) Line Management
8 1 (6.25%) User Experience
8 1 (6.25%) Analytical Skills
8 1 (6.25%) Service Management
8 1 (6.25%) Incident Management

1st Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Essex region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
Applications
1 10 (62.50%) MS Office
2 2 (12.50%) MS Excel
Communications & Networking
1 2 (12.50%) TCP/IP
1 2 (12.50%) Wi-Fi
1 2 (12.50%) Wireless
1 2 (12.50%) Structured Cabling
2 1 (6.25%) VPN
General
1 4 (25.00%) French Language
1 4 (25.00%) Finance
1 4 (25.00%) Legal
Miscellaneous
1 1 (6.25%) User Experience
1 1 (6.25%) Analytical Skills
Operating Systems
1 11 (68.75%) Windows
2 6 (37.50%) Windows Vista
3 3 (18.75%) Windows 7
3 3 (18.75%) Windows XP
4 2 (12.50%) Linux
4 2 (12.50%) Mac OS X
4 2 (12.50%) Windows 8
Processes & Methodologies
1 10 (62.50%) ITIL
2 2 (12.50%) Service Desk Management
2 2 (12.50%) Line Management
3 1 (6.25%) Service Management
3 1 (6.25%) Incident Management
Qualifications
1 2 (12.50%) Security Cleared
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 11 (68.75%) Active Directory
Vendors
1 10 (62.50%) Microsoft
2 5 (31.25%) Citrix
3 2 (12.50%) Apple
3 2 (12.50%) Kerio