The statistics below represent IT contracts advertised across the East of England region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 101 114 120
Rank change year-on-year
+13 +6
Contract jobs requiring a 1st Line Support 32 33 27
As % of all contract IT jobs located in the East of England 1.26% 1.10% 0.93%
As % of the Job Titles category 1.31% 1.16% 0.98%
Number of daily rates quoted 9 4 2
Median daily rate £115 £100 £113
Median daily rate % change year-on-year
+15.00% -11.11%
90% offered a daily rate of more than £102 £100 £91
10% offered a daily rate of more than £160 £153 £135
UK excluding London median daily rate £115 £120 £105
% change year-on-year
-4.16% +14.28%
Number of hourly rates quoted 13 25 21
Median hourly rate £10.00 £12.00 £15.00
Median hourly rate % change year-on-year
-16.66% -20.00%
90% offered a hourly rate of more than £8.25 £9.50 £10.86
10% offered a hourly rate of more than £12.65 £15.00 £19.00
UK excluding London median hourly rate £11.50 £12.00 £11.50
% change year-on-year
-4.16% +4.34%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2437 2849 2746
As % of all contract IT jobs located in the East of England 95.98% 95.32% 94.20%
Number of daily rates quoted 1387 1701 1566
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £165 £200 £200
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 199 244 229
Median hourly rate £17.50 £17.00 £16.50
Median hourly rate % change year-on-year
+2.94% +3.03%
90% offered a hourly rate of more than £12.00 £10.50 £11.00
10% offered a hourly rate of more than £40.18 £41.00 £36.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

1st Line Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East of England

1st Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the East of England region.

1st Line Support Daily Rate Trend in the East of England

1st Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the East of England region.

1st Line Support Hourly Rate Trend in the East of England

1st Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the East of England region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +17 14 £105 - 1
Cambridgeshire +10 12 £118 - 3
Hertfordshire +14 4 - - 3
Bedfordshire +7 2 £100 - 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 29 June 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 1st Line Support in the job title.

1 18 (40.91%) Windows
2 17 (38.64%) MS Office
3 16 (36.36%) Active Directory
4 14 (31.82%) Microsoft
5 11 (25.00%) Windows 7
5 11 (25.00%) ITIL
5 11 (25.00%) MS Excel
6 10 (22.73%) SC Cleared
6 10 (22.73%) Security Cleared
7 7 (15.91%) Remedy
7 7 (15.91%) Microsoft Certification
7 7 (15.91%) ITIL Certification
7 7 (15.91%) Windows XP
8 6 (13.64%) Telecoms
8 6 (13.64%) MS Exchange
8 6 (13.64%) VoIP
8 6 (13.64%) MCSE
8 6 (13.64%) Citrix
9 5 (11.36%) Avaya
9 5 (11.36%) IPv4
9 5 (11.36%) ISDN
9 5 (11.36%) Mitel
9 5 (11.36%) Wi-Fi
10 4 (9.09%) Windows Server
10 4 (9.09%) Windows 8
10 4 (9.09%) Incident Management
10 4 (9.09%) SLA
11 3 (6.82%) Service Delivery
12 2 (4.55%) WorldPay
12 2 (4.55%) BYOD

1st Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.64%) MS Exchange
2 1 (2.27%) IBM Notes
Applications
1 17 (38.64%) MS Office
2 11 (25.00%) MS Excel
Cloud Services
1 1 (2.27%) Office 365
Communications & Networking
1 6 (13.64%) VoIP
2 5 (11.36%) IPv4
2 5 (11.36%) ISDN
2 5 (11.36%) Wi-Fi
3 1 (2.27%) Internet
General
1 6 (13.64%) Telecoms
2 2 (4.55%) Finance
Miscellaneous
1 2 (4.55%) Blackberry
1 2 (4.55%) BYOD
2 1 (2.27%) Biometrics
2 1 (2.27%) Client/Server
2 1 (2.27%) EPoS
2 1 (2.27%) Smartphone
2 1 (2.27%) Statistics
2 1 (2.27%) Video Conferencing
Operating Systems
1 18 (40.91%) Windows
2 11 (25.00%) Windows 7
3 7 (15.91%) Windows XP
4 4 (9.09%) Windows 8
4 4 (9.09%) Windows Server
5 2 (4.55%) Windows 10
Processes & Methodologies
1 11 (25.00%) ITIL
2 4 (9.09%) Incident Management
3 3 (6.82%) Service Delivery
4 2 (4.55%) ITIL V3
4 2 (4.55%) Service Management
4 2 (4.55%) Time Management
5 1 (2.27%) Data Analysis
5 1 (2.27%) E-business
5 1 (2.27%) Migration
5 1 (2.27%) Office Automation
5 1 (2.27%) Software Deployment
Qualifications
1 10 (22.73%) SC Cleared
1 10 (22.73%) Security Cleared
2 7 (15.91%) ITIL Certification
2 7 (15.91%) Microsoft Certification
3 6 (13.64%) MCSE
4 1 (2.27%) A+ Certification
4 1 (2.27%) MCP
Quality Assurance & Compliance
1 4 (9.09%) SLA
System Software
1 16 (36.36%) Active Directory
2 1 (2.27%) VMware Infrastructure
Vendors
1 14 (31.82%) Microsoft
2 7 (15.91%) Remedy
3 6 (13.64%) Citrix
4 5 (11.36%) Avaya
4 5 (11.36%) Mitel
5 2 (4.55%) WorldPay
6 1 (2.27%) Adobe
6 1 (2.27%) Cisco
6 1 (2.27%) Intel Security
6 1 (2.27%) Lotus
6 1 (2.27%) SAP
6 1 (2.27%) Symantec
6 1 (2.27%) VMware
Peterborough, Cambridgeshire
Datacom Recruitment Limited
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: 16 hours ago
Bedfordshire
G2 Recruitment Solutions
Rate: £80 - £120 per day + Travel Expenses
Posted: Yesterday