Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the 1st Line Support role in IT contracts within the East of England region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 21 November 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
21 Nov 2008
Same period last year
Rank71102
Rank change on same period last yearUp+31
Matching contract IT job ads5254
As % of all UK contract IT job ads sampled0.082 %0.058 %
As % of the category below1.709 %1.273 %
Daily rates quoted312
Average minimum daily rate£88£118
Average daily rate£92£118
% change on same period last year-21.83 %
Average maximum daily rate£97£118
UK excluding London average daily rate£132£135
% change on same period last year-1.75 %
Hourly rates quoted1910
Average minimum hourly rate£10.42£12.83
Average hourly rate£11.37£13.43
% change on same period last year-15.32 %
Average maximum hourly rate£12.31£14.03
UK excluding London average hourly rate£11.45£12.08
% change on same period last year-5.22 %
East of England IT Contractor Job Market, Job TitlesJob Titles
East of England
Matching contract IT job ads30434243
As % of all UK contract IT job ads sampled4.793 %4.547 %
Daily rates quoted8391316
Average minimum daily rate£305£311
Average daily rate£326£329
% change on same period last year-0.90 %
Average maximum daily rate£347£347
UK excluding London average daily rate£353£351
% change on same period last year+0.72 %
Hourly rates quoted491689
Average minimum hourly rate£21.83£25.29
Average hourly rate£23.22£26.74
% change on same period last year-13.14 %
Average maximum hourly rate£24.61£28.18
UK excluding London average hourly rate£23.37£24.42
% change on same period last year-4.31 %
1st Line Support England1st Line Support
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 1st Line Support across the East of England region as a proportion of the total demand within the Job Titles category.

East of England 1st Line Support Demand Trend

1st Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the East of England region.

East of England 1st Line Support Daily Rate Trend

1st Line Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the East of England region over the 3 months to 21 November 2008.

East of England 1st Line Support Daily Rate Histogram

1st Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the East of England region.

East of England 1st Line Support Hourly Rate Trend

1st Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the East of England region over the 3 months to 21 November 2008.

East of England 1st Line Support Hourly Rate Histogram

1st Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the East of England region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
CambridgeshireUp+3727£95-36.66 %
EssexDown-714£78-32.60 %
HertfordshireUp+227£105-12.50 %
SuffolkUp+164--
NorfolkDown-81--
1st Line Support England1st Line Support
England

1st Line Support
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the East of England region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

155 (59.14 %)MS Office
252 (55.91 %)Windows
340 (43.01 %)Microsoft
423 (24.73 %)Windows Server 2003
519 (20.43 %)Windows XP
615 (16.13 %)Windows 2000
714 (15.05 %)MS Excel
812 (12.90 %)SLA
910 (10.75 %)Active Directory
108 (8.602 %)Microsoft Certification
108 (8.602 %)Legal
116 (6.452 %)MS Exchange
116 (6.452 %)ITIL
125 (5.376 %)MCP
125 (5.376 %)TCP/IP
125 (5.376 %)Internet
125 (5.376 %)Exchange Server 2003
134 (4.301 %)Knowledge Management
134 (4.301 %)Law
134 (4.301 %)Finance
134 (4.301 %)Citrix
134 (4.301 %)SQL
134 (4.301 %)MCSE
134 (4.301 %)MCSA
134 (4.301 %)Windows NT
143 (3.226 %)SAP
143 (3.226 %)Automotive
143 (3.226 %)Service Management
143 (3.226 %)Remedy
143 (3.226 %)Exchange Server 2000

1st Line Support
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the East of England region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

East of England IT Contractor Job Market, Application PlatformsApplication Platforms
16 (6.452 %)MS Exchange
25 (5.376 %)Exchange Server 2003
33 (3.226 %)Exchange Server 2000
41 (1.075 %)Exchange Server 5.5
East of England IT Contractor Job Market, ApplicationsApplications
155 (59.14 %)MS Office
214 (15.05 %)MS Excel
31 (1.075 %)MS Visio
East of England IT Contractor Job Market, Communications & NetworkingCommunications & Networking
15 (5.376 %)TCP/IP
15 (5.376 %)Internet
22 (2.151 %)SSH
31 (1.075 %)Wireless
31 (1.075 %)LAN
31 (1.075 %)WAN
31 (1.075 %)DHCP
East of England IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
12 (2.151 %)TOAD
East of England IT Contractor Job Market, GeneralGeneral
18 (8.602 %)Legal
24 (4.301 %)Finance
24 (4.301 %)Law
33 (3.226 %)Automotive
42 (2.151 %)Telecoms
51 (1.075 %)Government
East of England IT Contractor Job Market, MiscellaneousMiscellaneous
12 (2.151 %)PKI
21 (1.075 %)Data Protection Act
East of England IT Contractor Job Market, Operating SystemsOperating Systems
152 (55.91 %)Windows
223 (24.73 %)Windows Server 2003
319 (20.43 %)Windows XP
415 (16.13 %)Windows 2000
54 (4.301 %)Windows NT
63 (3.226 %)Windows 2000 Server
72 (2.151 %)UNIX
72 (2.151 %)AIX
East of England IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
16 (6.452 %)ITIL
24 (4.301 %)Knowledge Management
33 (3.226 %)Software Testing
33 (3.226 %)Incident Management
33 (3.226 %)Problem Management
33 (3.226 %)Service Management
33 (3.226 %)Security Cleared
42 (2.151 %)Performance Management
51 (1.075 %)Data Protection
51 (1.075 %)SC Cleared
51 (1.075 %)Service Delivery
51 (1.075 %)Workflow
51 (1.075 %)Business Continuity
51 (1.075 %)Content Management
51 (1.075 %)CRM
51 (1.075 %)ERP
East of England IT Contractor Job Market, Programming LanguagesProgramming Languages
14 (4.301 %)SQL
East of England IT Contractor Job Market, QualificationsQualifications
18 (8.602 %)Microsoft Certification
25 (5.376 %)MCP
34 (4.301 %)MCSE
34 (4.301 %)MCSA
42 (2.151 %)MCDST
51 (1.075 %)CCNA
51 (1.075 %)CCA
51 (1.075 %)Citrix Certification
51 (1.075 %)CCEA
51 (1.075 %)Cisco Certification
East of England IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
112 (12.90 %)SLA
East of England IT Contractor Job Market, System SoftwareSystem Software
110 (10.75 %)Active Directory
22 (2.151 %)Tivoli Workload Scheduler
East of England IT Contractor Job Market, Systems ManagementSystems Management
12 (2.151 %)Tivoli
21 (1.075 %)Systems Management Server (SMS)
21 (1.075 %)OpenView
East of England IT Contractor Job Market, VendorsVendors
140 (43.01 %)Microsoft
24 (4.301 %)Citrix
33 (3.226 %)SAP
33 (3.226 %)Remedy
42 (2.151 %)Oracle
51 (1.075 %)Cisco
51 (1.075 %)HP
51 (1.075 %)Dell
51 (1.075 %)Ericsson
51 (1.075 %)Nokia
51 (1.075 %)Novell
51 (1.075 %)VERITAS