The statistics below represent IT contracts advertised across the East of England region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 110 91 107
Rank change year-on-year
-19 +16
Contract jobs requiring a 1st Line Support 20 39 31
As % of all contract IT jobs located in the East of England 0.79% 1.41% 1.00%
As % of the Job Titles category 0.82% 1.47% 1.06%
Number of daily rates quoted 6 12 9
Median daily rate £116 £125 £104
Median daily rate % change year-on-year
-7.00% +20.77%
90% offered a daily rate of more than £105 £100 £89
10% offered a daily rate of more than £135 £135 £170
UK excluding London median daily rate £115 £125 £105
% change year-on-year
-8.00% +19.04%
Number of hourly rates quoted 10 18 16
Median hourly rate £10.00 £12.00 £12.00
Median hourly rate % change year-on-year
-16.66% -
90% offered a hourly rate of more than £7.75 £9.85 £9.63
10% offered a hourly rate of more than £13.65 £12.90 £19.00
UK excluding London median hourly rate £11.75 £11.93 £11.00
% change year-on-year
-1.48% +8.43%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2441 2662 2924
As % of all contract IT jobs located in the East of England 96.56% 95.93% 94.20%
Number of daily rates quoted 1414 1467 1631
Median daily rate £400 £388 £375
Median daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £220 £200 £215
10% offered a daily rate of more than £525 £525 £475
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 154 247 212
Median hourly rate £16.50 £16.50 £19.00
Median hourly rate % change year-on-year
- -13.15%
90% offered a hourly rate of more than £11.25 £11.00 £11.50
10% offered a hourly rate of more than £47.50 £40.00 £40.00
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

1st Line Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East of England

1st Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the East of England region.

1st Line Support Daily Rate Trend in the East of England

1st Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the East of England region.

1st Line Support Hourly Rate Trend in the East of England

1st Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the East of England region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -1 10 £116 - 1
Hertfordshire +7 5 £120 -27.27% 4
Essex +7 2 - -
Bedfordshire +2 2 £105 - 1
Suffolk +3 1 - -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 2 May 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 1st Line Support in the job title.

1 25 (56.82%) Windows
2 24 (54.55%) Active Directory
3 22 (50.00%) Microsoft
4 20 (45.45%) MS Office
5 16 (36.36%) Windows 7
6 15 (34.09%) MS Excel
7 12 (27.27%) ITIL
8 11 (25.00%) Remedy
9 10 (22.73%) MS Exchange
10 9 (20.45%) Windows XP
10 9 (20.45%) Microsoft Certification
11 8 (18.18%) MCSE
11 8 (18.18%) ITIL Certification
12 7 (15.91%) SC Cleared
12 7 (15.91%) Security Cleared
12 7 (15.91%) SLA
13 5 (11.36%) Incident Management
14 4 (9.09%) Citrix
15 3 (6.82%) Blackberry
15 3 (6.82%) Service Delivery
15 3 (6.82%) Windows 8
15 3 (6.82%) Windows Server
16 2 (4.55%) ITIL V3
16 2 (4.55%) Office 365
16 2 (4.55%) Analytical Skills
16 2 (4.55%) WorldPay
16 2 (4.55%) BYOD
16 2 (4.55%) Finance
16 2 (4.55%) Release Management
16 2 (4.55%) Retail

1st Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (22.73%) MS Exchange
2 1 (2.27%) IBM Notes
Applications
1 20 (45.45%) MS Office
2 15 (34.09%) MS Excel
Cloud Services
1 2 (4.55%) Office 365
Communications & Networking
1 1 (2.27%) DHCP
1 1 (2.27%) DNS
1 1 (2.27%) Internet
1 1 (2.27%) LAN
1 1 (2.27%) TCP/IP
1 1 (2.27%) WAN
General
1 2 (4.55%) Finance
1 2 (4.55%) Retail
2 1 (2.27%) Telecoms
Miscellaneous
1 3 (6.82%) Blackberry
2 2 (4.55%) Analytical Skills
2 2 (4.55%) BYOD
3 1 (2.27%) Biometrics
3 1 (2.27%) EPoS
3 1 (2.27%) iPhone
3 1 (2.27%) Statistics
3 1 (2.27%) Video Conferencing
Operating Systems
1 25 (56.82%) Windows
2 16 (36.36%) Windows 7
3 9 (20.45%) Windows XP
4 3 (6.82%) Windows 8
4 3 (6.82%) Windows Server
5 1 (2.27%) Android
5 1 (2.27%) Apple iOS
5 1 (2.27%) Windows 2000 Server
Processes & Methodologies
1 12 (27.27%) ITIL
2 5 (11.36%) Incident Management
3 3 (6.82%) Service Delivery
4 2 (4.55%) ITIL V3
4 2 (4.55%) Release Management
5 1 (2.27%) Change Management
5 1 (2.27%) Data Analysis
5 1 (2.27%) E-business
5 1 (2.27%) Migration
5 1 (2.27%) Mobile Device Management
5 1 (2.27%) Software Deployment
Qualifications
1 9 (20.45%) Microsoft Certification
2 8 (18.18%) ITIL Certification
2 8 (18.18%) MCSE
3 7 (15.91%) SC Cleared
3 7 (15.91%) Security Cleared
4 1 (2.27%) A+ Certification
4 1 (2.27%) MCP
Quality Assurance & Compliance
1 7 (15.91%) SLA
System Software
1 24 (54.55%) Active Directory
Vendors
1 22 (50.00%) Microsoft
2 11 (25.00%) Remedy
3 4 (9.09%) Citrix
4 2 (4.55%) Sun
4 2 (4.55%) WorldPay
5 1 (2.27%) Adobe
5 1 (2.27%) Apple
5 1 (2.27%) Cisco
5 1 (2.27%) Intel Security
5 1 (2.27%) Lotus
5 1 (2.27%) SAP
5 1 (2.27%) Symantec
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: 4 days ago