The first table below looks at the demand for the Service Manager role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 91 84 99
Rank change year-on-year
-7 +15
Contract jobs requiring a Service Manager 13 15 8
As % of all contract IT jobs located in Hampshire 0.840% 0.936% 0.432%
As % of the Job Titles category 0.901% 0.995% 0.462%
Number of daily rates quoted 10 13 6
Average daily rate £350 £375 £320
Average daily rate % change year-on-year
-6.66% +17.18%
90% offered a daily rate of more than £265 £231 £265
10% offered a daily rate of more than £373 £446 £340
UK excluding London average daily rate £370 £365 £338
% change year-on-year
+1.36% +8.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.39 £12.25 £24.81
% change year-on-year
+58.28% -50.62%
All Job Titles
Hampshire
Contract IT job ads with a match in the
Job Titles category
1443 1508 1731
As % of all contract IT jobs located in Hampshire 93.22% 94.07% 93.57%
Number of daily rates quoted 795 700 725
Average daily rate £350 £355 £350
Average daily rate % change year-on-year
-1.40% +1.42%
90% offered a daily rate of more than £228 £240 £238
10% offered a daily rate of more than £500 £500 £488
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 162 221 241
Average hourly rate £17.50 £21.75 £28.00
Average hourly rate % change year-on-year
-19.54% -22.32%
90% offered a hourly rate of more than £11.50 £11.49 £11.65
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Service Manager
South East

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Hampshire region.

Hampshire Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the Hampshire region over the 3 months to 17 May 2013.

Hampshire Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Hampshire region.

Hampshire Service Manager Hourly Rate Trend

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Hampshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Portsmouth - 2 £370 -
Southampton -3 1 £370 -1.33%
Basingstoke -15 1 - -
Eastleigh - 1 £350 -
Havant - 1 - -
Farnborough - 1 - -
Service Manager
South East

Service Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Hampshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 17 (80.95%) ITIL
2 14 (66.67%) Service Management
3 13 (61.90%) Service Delivery
4 12 (57.14%) ITIL Certification
5 7 (33.33%) Security Cleared
6 6 (28.57%) Incident Management
6 6 (28.57%) SLA
7 5 (23.81%) Project Management
8 4 (19.05%) Telecoms
8 4 (19.05%) Disaster Recovery
9 3 (14.29%) Agile Software Development
9 3 (14.29%) Windows Vista
9 3 (14.29%) Smartphone
9 3 (14.29%) SC Cleared
9 3 (14.29%) DV Cleared
9 3 (14.29%) Windows 7
9 3 (14.29%) Windows 8
9 3 (14.29%) Internet
9 3 (14.29%) Remedy
9 3 (14.29%) Blackberry
9 3 (14.29%) Finance
9 3 (14.29%) Microsoft
9 3 (14.29%) Lotus
9 3 (14.29%) Windows NT
9 3 (14.29%) Windows XP
9 3 (14.29%) MS Office
9 3 (14.29%) Windows
9 3 (14.29%) Windows 2000
9 3 (14.29%) Lotus Notes
10 2 (9.524%) MS Excel

Service Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Hampshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) Lotus Notes
Applications
1 3 (14.29%) MS Office
2 2 (9.524%) MS Excel
Business Applications
1 1 (4.762%) Maximo
Communications & Networking
1 3 (14.29%) Internet
General
1 4 (19.05%) Telecoms
2 3 (14.29%) Finance
3 1 (4.762%) Retail
Miscellaneous
1 3 (14.29%) Blackberry
1 3 (14.29%) Smartphone
2 2 (9.524%) CMDB
Operating Systems
1 3 (14.29%) Windows
1 3 (14.29%) Windows 2000
1 3 (14.29%) Windows NT
1 3 (14.29%) Windows XP
1 3 (14.29%) Windows Vista
1 3 (14.29%) Windows 7
1 3 (14.29%) Windows 8
Processes & Methodologies
1 17 (80.95%) ITIL
2 14 (66.67%) Service Management
3 13 (61.90%) Service Delivery
4 6 (28.57%) Incident Management
5 5 (23.81%) Project Management
6 4 (19.05%) Disaster Recovery
7 3 (14.29%) Agile Software Development
8 2 (9.524%) Strategic Planning
8 2 (9.524%) Risk Management
8 2 (9.524%) Agile Project Management
8 2 (9.524%) Change Management
8 2 (9.524%) PRINCE
9 1 (4.762%) Configuration Management
9 1 (4.762%) PRINCE2
9 1 (4.762%) ITSM
9 1 (4.762%) Service Desk Management
9 1 (4.762%) Problem Management
9 1 (4.762%) Release Management
9 1 (4.762%) Stakeholder Management
Qualifications
1 12 (57.14%) ITIL Certification
2 7 (33.33%) Security Cleared
3 3 (14.29%) SC Cleared
3 3 (14.29%) DV Cleared
4 1 (4.762%) ISEB
Quality Assurance & Compliance
1 6 (28.57%) SLA
Vendors
1 3 (14.29%) Microsoft
1 3 (14.29%) Lotus
1 3 (14.29%) Remedy
2 1 (4.762%) Citrix
2 1 (4.762%) SAP
Hampshire
Responsibilities include but are not limited to trouble tickets, Service Requests, Queue management and team scheduling. Candidates will need to be technically savvy on Win 7 XP and...
Redrock Consulting Ltd
Rate: Market Rate
Posted: 15 May 2013