The first table below looks at the demand for ITSM skills in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 99 116 93
Rank change year-on-year
+17 -23
Contract jobs citing ITSM 13 1 8
As % of all contract IT jobs located in Hampshire 0.63% 0.059% 0.44%
As % of the Processes & Methodologies category 0.90% 0.081% 0.64%
Number of daily rates quoted 9 1 3
Average daily rate £305 £630 £325
Average daily rate % change year-on-year
-51.58% +93.84%
UK excluding London average daily rate £354 £400 £398
% change year-on-year
-11.62% +0.62%
Number of hourly rates quoted 1 0 3
Average hourly rate £13.50 - £16.00
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Hampshire
Contract IT job ads with a match in the
Processes & Methodologies category
1448 1242 1244
As % of all contract IT jobs located in Hampshire 69.75% 72.80% 68.20%
Number of daily rates quoted 853 767 609
Average daily rate £363 £355 £375
Average daily rate % change year-on-year
+2.11% -5.33%
90% offered a daily rate of more than £250 £280 £265
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 66 76 117
Average hourly rate £44.25 £34.00 £30.00
Average hourly rate % change year-on-year
+30.14% +13.33%
90% offered a hourly rate of more than £14.00 £12.00 £15.50
10% offered a hourly rate of more than £60.00 £40.00 £40.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
South East

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Hampshire region.

ITSM Daily Rate Trend in Hampshire

ITSM
Daily Rate Histogram in Hampshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Hampshire region over the 3 months to 18 April 2014.

ITSM Daily Rate Histogram in Hampshire

ITSM
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Hampshire region.

ITSM Hourly Rate Trend in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Southampton - 3 £235 -
Portsmouth - 2 £315 -
Fareham - 1 £250 -
Basingstoke - 1 £120 -
Farnborough - 1 £575 -
Eastleigh - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 18 April 2014, IT contractor jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 21 (60.00%) Remedy
1 21 (60.00%) Service Management
1 21 (60.00%) Remedy ITSM
2 19 (54.29%) ITIL
3 9 (25.71%) HP
3 9 (25.71%) BMC
3 9 (25.71%) Change Management
4 8 (22.86%) Shell Script
4 8 (22.86%) Middleware
4 8 (22.86%) SUSE
4 8 (22.86%) VMware
4 8 (22.86%) Novell
4 8 (22.86%) Red Hat
4 8 (22.86%) IBM
4 8 (22.86%) SAN
4 8 (22.86%) ISEB
4 8 (22.86%) Linux
4 8 (22.86%) Performance Management
4 8 (22.86%) VMware Infrastructure
5 7 (20.00%) Banking
5 7 (20.00%) Change Control
6 4 (11.43%) SLA
6 4 (11.43%) Knowledge Management
6 4 (11.43%) Security Cleared
6 4 (11.43%) CMDB
6 4 (11.43%) Remedy AR System
7 3 (8.57%) SC Cleared
7 3 (8.57%) ServiceNow
7 3 (8.57%) VPN
7 3 (8.57%) Windows

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (2.86%) MS PowerPoint
1 1 (2.86%) Spreadsheet
1 1 (2.86%) RoboHelp
1 1 (2.86%) MS Excel
1 1 (2.86%) MS Office
Business Applications
1 21 (60.00%) Remedy ITSM
2 4 (11.43%) Remedy AR System
Communications & Networking
1 8 (22.86%) SAN
2 3 (8.57%) VPN
2 3 (8.57%) LAN
3 2 (5.71%) Firewall
3 2 (5.71%) VoIP
3 2 (5.71%) WAN
3 2 (5.71%) DHCP
3 2 (5.71%) TCP/IP
3 2 (5.71%) DNS
4 1 (2.86%) Network Security
4 1 (2.86%) Multicast
4 1 (2.86%) Structured Cabling
4 1 (2.86%) SSL
4 1 (2.86%) Ethernet
4 1 (2.86%) MPLS
4 1 (2.86%) BGP
4 1 (2.86%) EIGRP
Development Applications
1 1 (2.86%) JIRA
1 1 (2.86%) Selenium
General
1 7 (20.00%) Banking
2 2 (5.71%) Telecoms
2 2 (5.71%) Finance
3 1 (2.86%) Legal
3 1 (2.86%) Back Office
Job Titles
1 8 (22.86%) Build Engineer
1 8 (22.86%) Linux Engineer
2 5 (14.29%) Analyst
3 4 (11.43%) Project Manager
3 4 (11.43%) Designer
4 3 (8.57%) Architect
4 3 (8.57%) Business Analyst
5 2 (5.71%) 1st Line Support
5 2 (5.71%) Support Engineer
5 2 (5.71%) Linux Support Engineer
5 2 (5.71%) Linux Support
6 1 (2.86%) Lead Architect
6 1 (2.86%) Remedy Analyst
6 1 (2.86%) Linux Server Engineer
6 1 (2.86%) UNIX Server Engineer
6 1 (2.86%) Test Leader
6 1 (2.86%) Infrastructure Delivery Manager
6 1 (2.86%) Infrastructure Services Manager
6 1 (2.86%) Services Delivery Manager
6 1 (2.86%) Service Manager
Libraries, Frameworks & Software Standards
1 8 (22.86%) Middleware
Miscellaneous
1 4 (11.43%) CMDB
2 1 (2.86%) Blackberry
Operating Systems
1 8 (22.86%) SUSE
1 8 (22.86%) Linux
2 3 (8.57%) Windows
3 2 (5.71%) Windows 7
4 1 (2.86%) Apple iOS
4 1 (2.86%) Windows XP
4 1 (2.86%) UNIX
Processes & Methodologies
1 21 (60.00%) Service Management
2 19 (54.29%) ITIL
3 9 (25.71%) Change Management
4 8 (22.86%) Performance Management
5 7 (20.00%) Change Control
6 4 (11.43%) Knowledge Management
7 2 (5.71%) Service Delivery
7 2 (5.71%) Disaster Recovery
7 2 (5.71%) Network Management
7 2 (5.71%) Incident Management
8 1 (2.86%) Migration
8 1 (2.86%) Zachman Framework
8 1 (2.86%) TOGAF
8 1 (2.86%) Network Design
8 1 (2.86%) Software Testing
8 1 (2.86%) MODAF
8 1 (2.86%) Problem Management
8 1 (2.86%) Matrix Management
8 1 (2.86%) Time Management
8 1 (2.86%) Risk Management
Programming Languages
1 8 (22.86%) Shell Script
Qualifications
1 8 (22.86%) ISEB
2 4 (11.43%) Security Cleared
3 3 (8.57%) SC Cleared
4 2 (5.71%) Cisco Certification
4 2 (5.71%) CCNP
4 2 (5.71%) CCNA
5 1 (2.86%) CCDP
5 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 8 (22.86%) VMware Infrastructure
2 1 (2.86%) Active Directory
Systems Management
1 1 (2.86%) OpenView Configuration Management
Vendors
1 21 (60.00%) Remedy
2 9 (25.71%) HP
2 9 (25.71%) BMC
3 8 (22.86%) VMware
3 8 (22.86%) Novell
3 8 (22.86%) Red Hat
3 8 (22.86%) IBM
4 3 (8.57%) ServiceNow
5 2 (5.71%) Cisco
5 2 (5.71%) Juniper
6 1 (2.86%) Microsoft
6 1 (2.86%) Apple
6 1 (2.86%) CheckPoint
6 1 (2.86%) Business Objects