The first table below looks at the demand for the Service Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 133 141 186
Rank change year-on-year
+8 +45
Contract jobs requiring a Service Manager 92 99 67
As % of all contract IT jobs located in the South East 1.180% 0.976% 0.646%
As % of the Job Titles category 1.276% 1.057% 0.697%
Number of daily rates quoted 61 46 31
Average daily rate £370 £400 £350
Average daily rate % change year-on-year
-7.50% +14.28%
90% offered a daily rate of more than £275 £294 £275
10% offered a daily rate of more than £500 £488 £450
UK excluding London average daily rate £370 £365 £338
% change year-on-year
+1.36% +8.14%
Number of hourly rates quoted 2 0 0
Average hourly rate £19.39 - -
UK excluding London average hourly rate £19.39 £11.75 £24.81
% change year-on-year
+65.02% -52.64%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category
7211 9367 9611
As % of all contract IT jobs located in the South East 92.52% 92.32% 92.65%
Number of daily rates quoted 3605 4207 4140
Average daily rate £350 £350 £351
Average daily rate % change year-on-year
- -0.28%
90% offered a daily rate of more than £205 £225 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 577 716 825
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £12.00 £11.38 £11.00
10% offered a hourly rate of more than £39.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the South East region as a proportion of the total demand within the Job Titles category.

South East Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South East region.

South East Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South East region over the 3 months to 24 May 2013.

South East Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South East region.

South East Service Manager Hourly Rate Trend

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the South East region over the 3 months to 24 May 2013.

South East Service Manager Hourly Rate Histogram

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the South East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Berkshire +7 24 £400 +2.89%
Buckinghamshire +13 16 £320 -8.57%
Oxfordshire +9 15 £438 -7.89%
Middlesex +14 12 £450 -0.05%
Hampshire -8 12 £350 -4.76%
Surrey +8 5 £433 +44.16%
Kent - 4 £303 -
M4 Corridor - 1 £520 -
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 145 (71.43%) ITIL
2 101 (49.75%) Service Delivery
3 71 (34.98%) Service Management
4 48 (23.65%) Project Management
5 43 (21.18%) ITIL Certification
6 37 (18.23%) SLA
7 33 (16.26%) Telecoms
8 31 (15.27%) Finance
9 30 (14.78%) PRINCE2
10 24 (11.82%) PRINCE
11 21 (10.34%) Stakeholder Management
12 20 (9.852%) 4G
12 20 (9.852%) 2G
12 20 (9.852%) 3G
12 20 (9.852%) SAP
13 18 (8.867%) GAP Analysis
14 16 (7.882%) Performance Management
15 15 (7.389%) Security Cleared
16 14 (6.897%) Degree
17 13 (6.404%) Change Management
18 12 (5.911%) Incident Management
19 9 (4.433%) DV Cleared
19 9 (4.433%) ITIL V3
20 8 (3.941%) Network Performance Management
20 8 (3.941%) Problem Management
20 8 (3.941%) ITSM
21 7 (3.448%) Agile Software Development
21 7 (3.448%) Supplier Management
21 7 (3.448%) Capacity Management
22 6 (2.956%) SC Cleared

Service Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (0.493%) Middleware
1 1 (0.493%) COM
Application Platforms
1 3 (1.478%) Lotus Notes
2 2 (0.985%) SAS
3 1 (0.493%) Lync
Applications
1 5 (2.463%) MS Excel
1 5 (2.463%) MS Office
2 2 (0.985%) MS Project
Business Applications
1 4 (1.970%) Oracle EBS R12
2 3 (1.478%) Oracle Financials
3 2 (0.985%) SAP CO
3 2 (0.985%) SAP CS
3 2 (0.985%) SAP FI/CO
3 2 (0.985%) SAP Oil and Gas
3 2 (0.985%) SAP FI
4 1 (0.493%) Oracle 11i
4 1 (0.493%) Oracle Applications
4 1 (0.493%) Maximo
Communications & Networking
1 20 (9.852%) 4G
1 20 (9.852%) 2G
1 20 (9.852%) 3G
2 3 (1.478%) Internet
2 3 (1.478%) HTTP
3 2 (0.985%) Unified Communications
3 2 (0.985%) Radio Access Network
3 2 (0.985%) LAN
4 1 (0.493%) SS7
4 1 (0.493%) PBX
4 1 (0.493%) VoIP
4 1 (0.493%) WAN
Database & Business Intelligence
1 1 (0.493%) SAP BW
1 1 (0.493%) BusinessObjects
General
1 33 (16.26%) Telecoms
2 31 (15.27%) Finance
3 3 (1.478%) Banking
4 2 (0.985%) Publishing
4 2 (0.985%) Retail
4 2 (0.985%) Investment Banking
5 1 (0.493%) Pharmaceutical
5 1 (0.493%) Local Government
5 1 (0.493%) Marketing
5 1 (0.493%) Back Office
5 1 (0.493%) Aerospace
5 1 (0.493%) French Language
Miscellaneous
1 6 (2.956%) Management Information System
1 6 (2.956%) NHS
2 4 (1.970%) CMDB
3 3 (1.478%) Blackberry
3 3 (1.478%) Smartphone
4 2 (0.985%) Enterprise Software
4 2 (0.985%) Wiki
5 1 (0.493%) Cloud Computing
5 1 (0.493%) Smart Meter
5 1 (0.493%) Computer Science
5 1 (0.493%) Mobile App
Operating Systems
1 6 (2.956%) Windows
2 4 (1.970%) Windows 7
3 3 (1.478%) Windows 2000
3 3 (1.478%) Windows NT
3 3 (1.478%) Windows XP
3 3 (1.478%) Windows Vista
3 3 (1.478%) Windows 8
4 1 (0.493%) Solaris
4 1 (0.493%) UNIX
Processes & Methodologies
1 145 (71.43%) ITIL
2 101 (49.75%) Service Delivery
3 71 (34.98%) Service Management
4 48 (23.65%) Project Management
5 30 (14.78%) PRINCE2
6 24 (11.82%) PRINCE
7 21 (10.34%) Stakeholder Management
8 18 (8.867%) GAP Analysis
9 16 (7.882%) Performance Management
10 13 (6.404%) Change Management
11 12 (5.911%) Incident Management
12 9 (4.433%) ITIL V3
13 8 (3.941%) Network Performance Management
13 8 (3.941%) Problem Management
13 8 (3.941%) ITSM
14 7 (3.448%) Agile Software Development
14 7 (3.448%) Supplier Management
14 7 (3.448%) Capacity Management
15 6 (2.956%) HOOD
16 5 (2.463%) CRM
Qualifications
1 43 (21.18%) ITIL Certification
2 15 (7.389%) Security Cleared
3 14 (6.897%) Degree
4 9 (4.433%) DV Cleared
5 6 (2.956%) SC Cleared
6 4 (1.970%) PRINCE2 Certification
7 3 (1.478%) ISEB
7 3 (1.478%) PRINCE2 Practitioner
8 1 (0.493%) MCP
8 1 (0.493%) Microsoft Certification
Quality Assurance & Compliance
1 37 (18.23%) SLA
2 2 (0.985%) QA
2 2 (0.985%) Sarbanes-Oxley
System Software
1 6 (2.956%) Active Directory
2 1 (0.493%) Xen
2 1 (0.493%) VMware Infrastructure
Vendors
1 20 (9.852%) SAP
2 5 (2.463%) Oracle
2 5 (2.463%) Remedy
3 4 (1.970%) Microsoft
4 3 (1.478%) Lotus
4 3 (1.478%) Citrix
5 2 (0.985%) BT
5 2 (0.985%) HP
6 1 (0.493%) Business Objects
6 1 (0.493%) Cisco
6 1 (0.493%) IBM
6 1 (0.493%) Huawei
6 1 (0.493%) Fujitsu
6 1 (0.493%) VMware
Surrey
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