The statistics below represent IT contracts advertised across the South East region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Services Manager
Rank 186 165 170
Rank change year-on-year
-21 +5
Contract jobs requiring a Service Manager 83 108 84
As % of all contract IT jobs located in the South East 0.94% 1.13% 0.93%
As % of the Job Titles category 0.99% 1.19% 0.98%
Number of daily rates quoted 58 69 38
Median daily rate £411 £400 £393
Median daily rate % change year-on-year
+2.75% +1.91%
90% offered a daily rate of more than £329 £324 £296
10% offered a daily rate of more than £533 £455 £506
UK excluding London median daily rate £425 £403 £388
% change year-on-year
+5.59% +3.87%
Number of hourly rates quoted 3 1 1
Median hourly rate £36.00 £17.50 £42.50
Median hourly rate % change year-on-year
+105.71% -58.82%
UK excluding London median hourly rate £33.00 £30.52 £28.17
% change year-on-year
+8.12% +8.36%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8365 9058 8542
As % of all contract IT jobs located in the South East 94.27% 94.70% 94.42%
Number of daily rates quoted 4989 5288 4621
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 378 426 430
Median hourly rate £21.00 £16.14 £16.25
Median hourly rate % change year-on-year
+30.11% -0.67%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £47.50 £41.37 £40.00
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Service Manager
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the South East

Service Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South East region.

Service Manager Daily Rate Trend in the South East

Service Manager
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South East region over the 3 months to 25 July 2016.

Service Manager Daily Rate Histogram in the South East

Service Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South East region.

Service Manager Hourly Rate Trend in the South East

Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the South East region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +1 24 £361 -3.73% 2
Berkshire -9 21 £425 +6.25% 2
Buckinghamshire +10 14 £406 +1.38%
West Sussex -2 4 £485 +17.57%
Middlesex -3 4 £450 +15.38%
Surrey -14 4 £350 -20.00%
Oxfordshire +1 3 £398 -11.66% 1
East Sussex - 1 £500 -
Kent - 1 £400 - 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 July 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Manager in the job title.

1 133 (71.12%) ITIL
2 89 (47.59%) Service Delivery
3 74 (39.57%) Service Management
4 42 (22.46%) Finance
5 37 (19.79%) ITIL Certification
6 31 (16.58%) Service Design
7 29 (15.51%) ITIL V3
8 28 (14.97%) Stakeholder Management
8 28 (14.97%) SLA
8 28 (14.97%) Security Cleared
9 27 (14.44%) Telecoms
10 26 (13.90%) Change Management
11 25 (13.37%) PRINCE2
12 24 (12.83%) Project Management
13 22 (11.76%) SC Cleared
14 17 (9.09%) Problem Management
15 16 (8.56%) Degree
15 16 (8.56%) Transition Management
16 14 (7.49%) ITIL Foundation Certificate
17 12 (6.42%) Continuous Improvement
17 12 (6.42%) CRM
17 12 (6.42%) Agile Software Development
18 11 (5.88%) DV Cleared
19 10 (5.35%) Data Centre
19 10 (5.35%) Supplier Management
19 10 (5.35%) Incident Management
19 10 (5.35%) Risk Management
19 10 (5.35%) Scrum
20 9 (4.81%) MS Excel
20 9 (4.81%) Analytical Skills

Service Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.07%) SharePoint
1 2 (1.07%) Skype for Business
2 1 (0.53%) Apache
2 1 (0.53%) SharePoint 2010
2 1 (0.53%) SharePoint 2013
2 1 (0.53%) WebLogic
Applications
1 9 (4.81%) MS Excel
2 6 (3.21%) MS Office
Business Applications
1 5 (2.67%) SAP Oil and Gas
2 1 (0.53%) Dynamics CRM
2 1 (0.53%) Oracle Retail
2 1 (0.53%) Remedy ITSM
Cloud Services
1 1 (0.53%) Office 365
1 1 (0.53%) Yammer
Communications & Networking
1 8 (4.28%) Internet
2 6 (3.21%) Broadband
3 4 (2.14%) 3G
3 4 (2.14%) 4G
3 4 (2.14%) Unified Communications
4 3 (1.60%) Radio Access Network
5 1 (0.53%) NGN
Database & Business Intelligence
1 4 (2.14%) Data Warehouse
2 3 (1.60%) MS Access
3 1 (0.53%) Oracle Database
3 1 (0.53%) SQL Server
Development Applications
1 6 (3.21%) JIRA
2 1 (0.53%) Rational DOORS
2 1 (0.53%) Team Foundation Server
2 1 (0.53%) Visual Studio
General
1 42 (22.46%) Finance
2 27 (14.44%) Telecoms
3 7 (3.74%) Back Office
4 6 (3.21%) Publishing
5 5 (2.67%) Electronics
5 5 (2.67%) Manufacturing
5 5 (2.67%) Marketing
5 5 (2.67%) Retail
6 3 (1.60%) Legal
7 2 (1.07%) Billing
8 1 (0.53%) Advertising
8 1 (0.53%) Banking
8 1 (0.53%) Dutch Language
8 1 (0.53%) German Language
8 1 (0.53%) Law
8 1 (0.53%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.53%) .NET
1 1 (0.53%) Middleware
1 1 (0.53%) Oracle Fusion
Miscellaneous
1 10 (5.35%) Data Centre
2 9 (4.81%) Analytical Skills
3 7 (3.74%) FMCG
3 7 (3.74%) Performance Metrics
4 6 (3.21%) Digital TV
5 5 (2.67%) Virtual Team
6 4 (2.14%) Management Information System
6 4 (2.14%) NHS
7 3 (1.60%) CMDB
8 2 (1.07%) Learning Management System
9 1 (0.53%) CESG
9 1 (0.53%) Private Cloud
Operating Systems
1 5 (2.67%) Windows
2 1 (0.53%) Linux
2 1 (0.53%) Red Hat Enterprise Linux
2 1 (0.53%) Windows 7
2 1 (0.53%) Windows Server
2 1 (0.53%) Windows XP
Processes & Methodologies
1 133 (71.12%) ITIL
2 89 (47.59%) Service Delivery
3 74 (39.57%) Service Management
4 31 (16.58%) Service Design
5 29 (15.51%) ITIL V3
6 28 (14.97%) Stakeholder Management
7 26 (13.90%) Change Management
8 25 (13.37%) PRINCE2
9 24 (12.83%) Project Management
10 17 (9.09%) Problem Management
11 16 (8.56%) Transition Management
12 12 (6.42%) Agile Software Development
12 12 (6.42%) Continuous Improvement
12 12 (6.42%) CRM
13 10 (5.35%) Incident Management
13 10 (5.35%) Risk Management
13 10 (5.35%) Scrum
13 10 (5.35%) Supplier Management
14 8 (4.28%) Lean Six Sigma
14 8 (4.28%) Release Management
Programming Languages
1 4 (2.14%) SQL
1 4 (2.14%) VB
2 1 (0.53%) C
2 1 (0.53%) C#
2 1 (0.53%) JavaScript
Qualifications
1 37 (19.79%) ITIL Certification
2 28 (14.97%) Security Cleared
3 22 (11.76%) SC Cleared
4 16 (8.56%) Degree
5 14 (7.49%) ITIL Foundation Certificate
6 11 (5.88%) DV Cleared
7 5 (2.67%) PRINCE2 Certification
8 3 (1.60%) PRINCE2 Practitioner
9 1 (0.53%) BPSS Clearance
9 1 (0.53%) MBA
9 1 (0.53%) MCP
9 1 (0.53%) Microsoft Certification
Quality Assurance & Compliance
1 28 (14.97%) SLA
2 6 (3.21%) ISO 9001
2 6 (3.21%) ISO/IEC 27001
2 6 (3.21%) QA
3 1 (0.53%) Data Quality
3 1 (0.53%) Sarbanes-Oxley
Systems Management
1 1 (0.53%) HP UCMDB
1 1 (0.53%) SCSM
Vendors
1 8 (4.28%) SAP
2 7 (3.74%) Remedy
2 7 (3.74%) ServiceNow
3 6 (3.21%) Microsoft
4 2 (1.07%) LANDesk
4 2 (1.07%) Oracle
5 1 (0.53%) BMC
5 1 (0.53%) CheckPoint
5 1 (0.53%) Cisco
5 1 (0.53%) Citrix
5 1 (0.53%) Fujitsu
5 1 (0.53%) HP
5 1 (0.53%) hybris
5 1 (0.53%) Rally
5 1 (0.53%) VMware
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