The table below looks at the statistics for the Service Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 185 142 130
Rank change year-on-year
-43 -12
Contract jobs requiring a Service Manager 75 115 109
As % of all contract IT jobs located in the South East 0.88% 1.21% 1.28%
As % of the Job Titles category 0.94% 1.29% 1.37%
Number of daily rates quoted 50 75 58
Average daily rate £403 £375 £350
Average daily rate % change year-on-year
+7.53% +7.14%
90% offered a daily rate of more than £322 £318 £275
10% offered a daily rate of more than £464 £472 £502
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 5 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate £20.63 £24.00 £27.50
% change year-on-year
-14.06% -12.72%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8011 8890 7964
As % of all contract IT jobs located in the South East 93.98% 93.80% 93.40%
Number of daily rates quoted 4827 4759 4142
Average daily rate £385 £375 £366
Average daily rate % change year-on-year
+2.66% +2.52%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £513 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 409 434 467
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £10.96 £11.63
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South East

Service Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South East region.

Service Manager Daily Rate Trend in the South East

Service Manager
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South East region over the 3 months to 9 February 2016.

Service Manager Daily Rate Histogram in the South East

Service Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South East region.

Service Manager Hourly Rate Trend in the South East

Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the South East region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +3 27 £369 -11.14% 13
Buckinghamshire +2 13 £406 +3.97% 1
West Sussex +9 5 £400 +10.34% 1
Oxfordshire -11 5 £388 -6.62% 5
Surrey -13 5 £434 +15.60% 5
Hampshire -15 4 £450 +24.65% 2
Middlesex +2 3 £400 -
Sussex - 2 - -
East Sussex - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 9 February 2016, IT contractor jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 156 (81.25%) ITIL
2 122 (63.54%) Service Delivery
3 79 (41.15%) Service Management
4 52 (27.08%) Finance
5 49 (25.52%) ITIL Certification
6 38 (19.79%) Security Cleared
7 34 (17.71%) ITIL V3
8 32 (16.67%) SLA
9 28 (14.58%) Telecoms
10 26 (13.54%) PRINCE2
11 25 (13.02%) Project Management
12 24 (12.50%) Analytical Skills
13 23 (11.98%) People Management
13 23 (11.98%) Change Management
14 22 (11.46%) Stakeholder Management
15 21 (10.94%) SC Cleared
16 16 (8.33%) Continuous Improvement
16 16 (8.33%) Risk Management
17 15 (7.81%) Infrastructure Management
18 14 (7.29%) ITIL Foundation Certificate
19 13 (6.77%) Incident Management
19 13 (6.77%) Problem Management
20 12 (6.25%) CRM
21 11 (5.73%) DV Cleared
21 11 (5.73%) Supplier Management
21 11 (5.73%) Coaching
21 11 (5.73%) Transition Management
22 10 (5.21%) Process Improvement
22 10 (5.21%) Knowledge Management
22 10 (5.21%) Degree

Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 9 February 2016, IT contractor jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.60%) WebLogic
2 4 (2.08%) Oracle SOA Suite
3 2 (1.04%) Cloud Foundry
3 2 (1.04%) Documentum
3 2 (1.04%) OpenStack
3 2 (1.04%) WebSphere
4 1 (0.52%) Apache
4 1 (0.52%) SharePoint
4 1 (0.52%) Skype for Business
Applications
1 4 (2.08%) MS Excel
2 3 (1.56%) MS Office
2 3 (1.56%) MS PowerPoint
3 2 (1.04%) Spreadsheet
4 1 (0.52%) MS Project
4 1 (0.52%) ProjectWise
Business Applications
1 4 (2.08%) Oracle BPM
2 2 (1.04%) SAP Oil and Gas
Cloud Services
1 2 (1.04%) Amazon AWS
Communications & Networking
1 7 (3.65%) 3G
1 7 (3.65%) 4G
2 6 (3.13%) GSM
2 6 (3.13%) Internet
3 4 (2.08%) 2G
3 4 (2.08%) Radio Access Network
4 2 (1.04%) ATM
4 2 (1.04%) Firewall
4 2 (1.04%) LAN
4 2 (1.04%) LTE
4 2 (1.04%) SSL
4 2 (1.04%) VoIP
4 2 (1.04%) WAN
5 1 (0.52%) DNS
5 1 (0.52%) FTP
5 1 (0.52%) HTTPS
5 1 (0.52%) Intranet
5 1 (0.52%) IPv6
5 1 (0.52%) TCP/IP
5 1 (0.52%) VPN
Database & Business Intelligence
1 5 (2.60%) Big Data
2 4 (2.08%) Oracle Database
2 4 (2.08%) Oracle Database 10g
2 4 (2.08%) Oracle Database 11g
3 3 (1.56%) Data Mining
3 3 (1.56%) SQL Server
4 2 (1.04%) EDRMS
Development Applications
1 3 (1.56%) JIRA
2 1 (0.52%) CA Gen
2 1 (0.52%) Sonatype Nexus
General
1 52 (27.08%) Finance
2 28 (14.58%) Telecoms
3 7 (3.65%) Marketing
4 6 (3.13%) Manufacturing
5 4 (2.08%) Banking
5 4 (2.08%) Retail
6 2 (1.04%) Back Office
6 2 (1.04%) Billing
6 2 (1.04%) Electronics
6 2 (1.04%) Spanish Language
7 1 (0.52%) Automotive
7 1 (0.52%) Local Government
7 1 (0.52%) Publishing
Libraries, Frameworks & Software Standards
1 4 (2.08%) Java EE
1 4 (2.08%) Middleware
1 4 (2.08%) Oracle Fusion
1 4 (2.08%) Spring
2 1 (0.52%) WAP
Miscellaneous
1 24 (12.50%) Analytical Skills
2 5 (2.60%) Data Centre
2 5 (2.60%) Internet of Things
3 4 (2.08%) Performance Metrics
4 2 (1.04%) FMCG
4 2 (1.04%) Mainframe
4 2 (1.04%) Management Information System
4 2 (1.04%) PMI
4 2 (1.04%) Public Cloud
5 1 (0.52%) Client/Server
5 1 (0.52%) CMDB
5 1 (0.52%) Driving Licence
5 1 (0.52%) iPad
5 1 (0.52%) NHS
5 1 (0.52%) Visualisation
Operating Systems
1 6 (3.13%) Windows
2 3 (1.56%) Unix
2 3 (1.56%) Windows 7
3 2 (1.04%) Linux
4 1 (0.52%) Red Hat Enterprise Linux
4 1 (0.52%) Solaris
4 1 (0.52%) Windows XP
Processes & Methodologies
1 156 (81.25%) ITIL
2 122 (63.54%) Service Delivery
3 79 (41.15%) Service Management
4 34 (17.71%) ITIL V3
5 26 (13.54%) PRINCE2
6 25 (13.02%) Project Management
7 23 (11.98%) Change Management
7 23 (11.98%) People Management
8 22 (11.46%) Stakeholder Management
9 16 (8.33%) Continuous Improvement
9 16 (8.33%) Risk Management
10 15 (7.81%) Infrastructure Management
11 13 (6.77%) Incident Management
11 13 (6.77%) Problem Management
12 12 (6.25%) CRM
13 11 (5.73%) Coaching
13 11 (5.73%) Supplier Management
13 11 (5.73%) Transition Management
14 10 (5.21%) Knowledge Management
14 10 (5.21%) Process Improvement
Programming Languages
1 7 (3.65%) SQL
2 4 (2.08%) Java
2 4 (2.08%) PL/SQL
3 2 (1.04%) COBOL
3 2 (1.04%) PowerShell
3 2 (1.04%) VBA
Qualifications
1 49 (25.52%) ITIL Certification
2 38 (19.79%) Security Cleared
3 21 (10.94%) SC Cleared
4 14 (7.29%) ITIL Foundation Certificate
5 11 (5.73%) DV Cleared
6 10 (5.21%) Degree
7 5 (2.60%) PRINCE2 Certification
8 4 (2.08%) PMI Certification
9 3 (1.56%) PRINCE2 Practitioner
10 2 (1.04%) BPSS Clearance
10 2 (1.04%) PMP
11 1 (0.52%) Cisco Certification
Quality Assurance & Compliance
1 32 (16.67%) SLA
2 5 (2.60%) Disclosure Scotland
2 5 (2.60%) QA
3 3 (1.56%) ISO 9001
4 2 (1.04%) ISO/IEC 27001
5 1 (0.52%) ISO/IEC 20000
5 1 (0.52%) Sarbanes-Oxley
System Software
1 2 (1.04%) Active Directory
2 1 (0.52%) Oracle RAC
2 1 (0.52%) VMware Infrastructure
Systems Management
1 2 (1.04%) SCSM
Vendors
1 7 (3.65%) Microsoft
1 7 (3.65%) Oracle
2 4 (2.08%) ServiceNow
3 3 (1.56%) SAP
3 3 (1.56%) VMware
4 2 (1.04%) Cisco
4 2 (1.04%) IBM
5 1 (0.52%) Blue Coat
5 1 (0.52%) Capita
5 1 (0.52%) CheckPoint
5 1 (0.52%) Citrix
5 1 (0.52%) F5
5 1 (0.52%) Informatica
5 1 (0.52%) IronPort
5 1 (0.52%) OpenText
5 1 (0.52%) Red Hat
5 1 (0.52%) Remedy
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