The table below looks at the statistics for the Service Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Services Manager
Rank 154 165 140
Rank change year-on-year
+11 -25
Contract jobs requiring a Service Manager 101 83 101
As % of all contract IT jobs located in the South East 1.12% 0.92% 1.23%
As % of the Job Titles category 1.21% 1.01% 1.33%
Number of daily rates quoted 59 33 66
Average daily rate
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of your Daily Rate
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£400 £390 £350
Average daily rate % change year-on-year
+2.56% +11.42%
90% offered a daily rate of more than £300 £303 £275
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £408 £378 £356
% change year-on-year
+7.94% +6.08%
Number of hourly rates quoted 0 1 1
Average hourly rate - £72.50 £85.00
Average hourly rate % change year-on-year
- -14.70%
UK excluding London average hourly rate - £20.19 £130.00
% change year-on-year
- -84.46%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8314 8244 7570
As % of all contract IT jobs located in the South East 91.89% 91.80% 92.40%
Number of daily rates quoted 4710 4537 3853
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £235 £210 £210
10% offered a daily rate of more than £500 £498 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 396 424 589
Average hourly rate £16.50 £17.00 £17.50
Average hourly rate % change year-on-year
-2.94% -2.85%
90% offered a hourly rate of more than £11.00 £11.22 £12.00
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South East

Service Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South East region.

Service Manager Daily Rate Trend in the South East

Service Manager
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South East region over the 3 months to 29 May 2015.

Service Manager Daily Rate Histogram in the South East

Service Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South East region.

Service Manager Hourly Rate Trend in the South East

Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the South East region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +15 32 £361 -25.57% 5
Berkshire +1 22 £410 +17.14% 5
Buckinghamshire +12 21 £450 +18.03% 1
Surrey +4 9 £350 -21.34% 6
Oxfordshire - 9 £425 - 1
Middlesex +7 4 £413 -
Kent +2 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 29 May 2015, IT contractor jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 142 (70.65%) ITIL
2 109 (54.23%) Service Delivery
3 89 (44.28%) Service Management
4 43 (21.39%) SLA
5 41 (20.40%) Telecoms
6 38 (18.91%) Project Management
7 36 (17.91%) Security Cleared
8 32 (15.92%) SC Cleared
9 27 (13.43%) ITIL Certification
9 27 (13.43%) Finance
10 23 (11.44%) PRINCE2
11 19 (9.45%) Stakeholder Management
12 18 (8.96%) Microsoft
13 15 (7.46%) MS Office
13 15 (7.46%) Internet
13 15 (7.46%) Incident Management
14 14 (6.97%) ITSM
15 13 (6.47%) Change Management
15 13 (6.47%) HP
16 12 (5.97%) Transition Management
16 12 (5.97%) People Management
17 11 (5.47%) ITIL Foundation Certificate
17 11 (5.47%) Degree
17 11 (5.47%) DV Cleared
17 11 (5.47%) MS Visio
17 11 (5.47%) Broadband
17 11 (5.47%) DTV
17 11 (5.47%) Disaster Recovery
18 10 (4.98%) Management Information System
18 10 (4.98%) ITIL V3

Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 29 May 2015, IT contractor jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (1.49%) SharePoint
2 2 (1.00%) WebLogic
2 2 (1.00%) Apache
2 2 (1.00%) MS Exchange
2 2 (1.00%) Exchange Server 2010
3 1 (0.50%) OpenStack
3 1 (0.50%) SharePoint 2013
3 1 (0.50%) IBM Notes
Applications
1 15 (7.46%) MS Office
2 11 (5.47%) MS Visio
3 8 (3.98%) MS Excel
4 7 (3.48%) MS Project
5 2 (1.00%) SPSS
5 2 (1.00%) MS PowerPoint
Business Applications
1 2 (1.00%) Endur
1 2 (1.00%) Magento
2 1 (0.50%) Remedy ITSM
2 1 (0.50%) Findur
Cloud Services
1 8 (3.98%) SaaS
2 3 (1.49%) IaaS
2 3 (1.49%) PaaS
3 1 (0.50%) Office 365
3 1 (0.50%) SuccessFactors
3 1 (0.50%) Cloud Computing
3 1 (0.50%) Amazon AWS
Communications & Networking
1 15 (7.46%) Internet
2 11 (5.47%) Broadband
3 5 (2.49%) 3G
4 4 (1.99%) Radio Access Network
5 3 (1.49%) 4G
6 2 (1.00%) 2G
6 2 (1.00%) Wi-Fi
6 2 (1.00%) SAN
6 2 (1.00%) WAN
7 1 (0.50%) PABX
7 1 (0.50%) LAN
7 1 (0.50%) MPLS
Database & Business Intelligence
1 2 (1.00%) Crystal Reports
2 1 (0.50%) Oracle Database
2 1 (0.50%) Data Warehouse
General
1 41 (20.40%) Telecoms
2 27 (13.43%) Finance
3 9 (4.48%) Publishing
4 6 (2.99%) Back Office
4 6 (2.99%) Marketing
5 3 (1.49%) Spanish Language
5 3 (1.49%) Retail
5 3 (1.49%) Billing
6 2 (1.00%) Legal
7 1 (0.50%) Local Government
7 1 (0.50%) Pharmaceutical
7 1 (0.50%) Games
7 1 (0.50%) Banking
7 1 (0.50%) Manufacturing
7 1 (0.50%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.50%) Oracle Fusion
1 1 (0.50%) XML
1 1 (0.50%) Middleware
Miscellaneous
1 11 (5.47%) DTV
2 10 (4.98%) Management Information System
3 9 (4.48%) Data Centre
4 7 (3.48%) Performance Metrics
4 7 (3.48%) Analytical Skills
5 2 (1.00%) NHS
5 2 (1.00%) Private Cloud
6 1 (0.50%) Data Protection Act
Operating Systems
1 6 (2.99%) Windows
2 3 (1.49%) Windows 7
3 1 (0.50%) Apple iOS
3 1 (0.50%) Windows 8
3 1 (0.50%) Windows Server 2012
3 1 (0.50%) Android
3 1 (0.50%) Red Hat Enterprise Linux
3 1 (0.50%) Linux
3 1 (0.50%) Windows XP
3 1 (0.50%) Windows Server 2003
Processes & Methodologies
1 142 (70.65%) ITIL
2 109 (54.23%) Service Delivery
3 89 (44.28%) Service Management
4 38 (18.91%) Project Management
5 23 (11.44%) PRINCE2
6 19 (9.45%) Stakeholder Management
7 15 (7.46%) Incident Management
8 14 (6.97%) ITSM
9 13 (6.47%) Change Management
10 12 (5.97%) Transition Management
10 12 (5.97%) People Management
11 11 (5.47%) Disaster Recovery
12 10 (4.98%) ITIL V3
12 10 (4.98%) Continuous Improvement
13 9 (4.48%) Performance Management
13 9 (4.48%) Supplier Management
14 8 (3.98%) Problem Management
14 8 (3.98%) SDLC
15 7 (3.48%) Capacity Management
15 7 (3.48%) Lean Six Sigma
Programming Languages
1 3 (1.49%) Java
Qualifications
1 36 (17.91%) Security Cleared
2 32 (15.92%) SC Cleared
3 27 (13.43%) ITIL Certification
4 11 (5.47%) ITIL Foundation Certificate
4 11 (5.47%) Degree
4 11 (5.47%) DV Cleared
5 5 (2.49%) PMP
5 5 (2.49%) PMI Certification
6 4 (1.99%) PRINCE2 Certification
7 3 (1.49%) APMP
8 2 (1.00%) PRINCE2 Practitioner
9 1 (0.50%) ISTQB
9 1 (0.50%) ISEB
Quality Assurance & Compliance
1 43 (21.39%) SLA
2 9 (4.48%) ISO/IEC 27001
3 7 (3.48%) ISO 9001
4 2 (1.00%) QA
5 1 (0.50%) BS15000
System Software
1 3 (1.49%) Active Directory
2 2 (1.00%) Firmware
2 2 (1.00%) Hyper-V
2 2 (1.00%) VMware Infrastructure
Systems Management
1 4 (1.99%) OVSD
2 1 (0.50%) HP Quality Center
Vendors
1 18 (8.96%) Microsoft
2 13 (6.47%) HP
3 8 (3.98%) NetApp
4 7 (3.48%) Cisco
5 6 (2.99%) BMC
5 6 (2.99%) NetScout
6 4 (1.99%) Salesforce.com
6 4 (1.99%) SAP
6 4 (1.99%) Oracle
6 4 (1.99%) IBM
7 3 (1.49%) Dell
7 3 (1.49%) EMC
7 3 (1.49%) Siebel
7 3 (1.49%) Remedy
8 2 (1.00%) VMware
8 2 (1.00%) ATG
8 2 (1.00%) Citrix
8 2 (1.00%) Ericsson
8 2 (1.00%) Hitachi
8 2 (1.00%) i2
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