1st Line Support Contracts in Hertfordshire

First Line Support
East of England > Hertfordshire

The median First Line Support daily rate in Hertfordshire is £104 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 66 66 60
Rank change year-on-year 0 -6 -4
Contract jobs requiring a 1st Line Support 4 5 16
As % of all contract jobs advertised in Hertfordshire 0.48% 0.62% 2.04%
As % of the Job Titles category 0.54% 0.67% 2.21%
Number of daily rates quoted 3 5 12
10th Percentile £94 £143 £108
25th Percentile £98 £156 £124
Median daily rate (50th Percentile) £104 £175 £134
Median % change year-on-year -40.48% +30.84% -33.13%
75th Percentile - £190 £144
90th Percentile - £203 -
East of England median daily rate £104 £155 £130
% change year-on-year -32.80% +19.23% -10.84%
Number of hourly rates quoted 1 0 3
10th Percentile - - £15.25
25th Percentile £17.00 - £15.63
Median hourly rate £18.00 - £17.50
75th Percentile £19.00 - £18.75
90th Percentile - - -
East of England median hourly rate £14.49 £17.00 £15.00
% change year-on-year -14.79% +13.33% +11.11%

All Contract IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Hertfordshire with a recognized job title 743 744 723
% of contract IT jobs with a recognized job title 89.63% 91.74% 92.22%
Number of daily rates quoted 311 407 444
10th Percentile £237 £209 £158
25th Percentile £314 £363 £317
Median daily rate (50th Percentile) £425 £500 £450
Median % change year-on-year -15.00% +11.11% -5.26%
75th Percentile £575 £650 £588
90th Percentile £700 £788 £675
East of England median daily rate £450 £475 £450
% change year-on-year -5.26% +5.56% +5.88%
Number of hourly rates quoted 281 147 85
10th Percentile £37.91 £20.08 £16.35
25th Percentile £43.00 £49.00 £35.00
Median hourly rate £50.00 £62.50 £49.00
Median % change year-on-year -20.00% +27.55% +22.50%
75th Percentile £65.00 £66.00 £60.00
90th Percentile £80.00 £74.50 -
East of England median hourly rate £43.00 £32.16 £15.50
% change year-on-year +33.73% +107.45% -6.06%

1st Line Support
Job Vacancy Trend in Hertfordshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 1st Line Support in Hertfordshire

1st Line Support
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing 1st Line Support in Hertfordshire.

Daily rate trend for 1st Line Support in Hertfordshire

1st Line Support
Contractor Hourly Rate Trend in Hertfordshire

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Hertfordshire.

Hourly rate trend for 1st Line Support in Hertfordshire

1st Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Hertfordshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hatfield - 3 £104 - 1
Hemel Hempstead - 1 - -
1st Line Support
East of England

1st Line Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 26 April 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring 1st Line Support in the job title.

1 3 (75.00%) Presentation Skills
2 2 (50.00%) Time Management
2 2 (50.00%) Organisational Skills
2 2 (50.00%) Social Skills
2 2 (50.00%) Decision-Making
3 1 (25.00%) Problem-Solving
3 1 (25.00%) Customer Requirements
3 1 (25.00%) Onboarding
3 1 (25.00%) Microsoft 365
3 1 (25.00%) Veeam
3 1 (25.00%) ITSM
3 1 (25.00%) Windows
3 1 (25.00%) DHCP
3 1 (25.00%) Active Directory
3 1 (25.00%) SCCM

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (25.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) DHCP
General
1 3 (75.00%) Presentation Skills
2 2 (50.00%) Organisational Skills
2 2 (50.00%) Social Skills
Miscellaneous
1 1 (25.00%) Onboarding
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 2 (50.00%) Decision-Making
1 2 (50.00%) Time Management
2 1 (25.00%) Customer Requirements
2 1 (25.00%) ITSM
2 1 (25.00%) Problem-Solving
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) SCCM
Vendors
1 1 (25.00%) Veeam