The statistics below represent IT contracts advertised across the Hertfordshire region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 57 56 65
Rank change year-on-year
-1 +9
Contract jobs requiring a 1st Line Support 6 10 10
As % of all contract IT jobs located in Hertfordshire 0.80% 1.34% 1.17%
As % of the Job Titles category 0.83% 1.41% 1.22%
Number of daily rates quoted 1 3 4
Median daily rate £100 £215 £113
Median daily rate % change year-on-year
-53.48% +91.11%
UK excluding London median daily rate £110 £108 £113
% change year-on-year
+2.32% -4.44%
Number of hourly rates quoted 4 5 6
Median hourly rate £11.09 £9.00 £13.00
Median hourly rate % change year-on-year
+23.16% -30.76%
90% offered a hourly rate of more than £9.08 £7.77 £11.00
10% offered a hourly rate of more than £11.17 £14.00 £17.50
UK excluding London median hourly rate £11.83 £12.00 £11.50
% change year-on-year
-1.45% +4.34%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
720 708 822
As % of all contract IT jobs located in Hertfordshire 96.26% 94.91% 96.25%
Number of daily rates quoted 385 358 469
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £225 £190 £160
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 44 65 51
Median hourly rate £13.50 £14.50 £15.00
Median hourly rate % change year-on-year
-6.89% -3.33%
90% offered a hourly rate of more than £11.00 £9.00 £10.50
10% offered a hourly rate of more than £52.50 £37.25 £29.75
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

1st Line Support
Jobs Demand Trend in Hertfordshire

The demand trend of IT contracts across the Hertfordshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Hertfordshire

1st Line Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Hertfordshire region.

1st Line Support Daily Rate Trend in Hertfordshire

1st Line Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Hertfordshire region.

1st Line Support Hourly Rate Trend in Hertfordshire

1st Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Hertfordshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +6 2 - -
Hemel Hempstead +3 2 - -
Watford -7 1 £100 +17.64% 1
1st Line Support
East of England

1st Line Support Skill Set
Top 13 Related IT Skills in Hertfordshire

For the 6 months to 29 September 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring 1st Line Support in the job title.

1 4 (40.00%) MS Office
1 4 (40.00%) Remedy
2 1 (10.00%) Google Drive
2 1 (10.00%) Windows 7
2 1 (10.00%) Windows
2 1 (10.00%) MS Excel
2 1 (10.00%) EPoS
2 1 (10.00%) Internet
2 1 (10.00%) Service Delivery
2 1 (10.00%) Retail
2 1 (10.00%) Google
2 1 (10.00%) Smartphone
2 1 (10.00%) Video Conferencing

1st Line Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (40.00%) MS Office
2 1 (10.00%) MS Excel
Cloud Services
1 1 (10.00%) Google Drive
Communications & Networking
1 1 (10.00%) Internet
General
1 1 (10.00%) Retail
Miscellaneous
1 1 (10.00%) EPoS
1 1 (10.00%) Smartphone
1 1 (10.00%) Video Conferencing
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 7
Processes & Methodologies
1 1 (10.00%) Service Delivery
Vendors
1 4 (40.00%) Remedy
2 1 (10.00%) Google