The table below looks at the statistics for ITSM skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 44 53 63
Rank change year-on-year
+9 +10
Contract jobs citing ITSM 10 13 2
As % of all contract IT jobs located in Hertfordshire 1.50% 1.75% 0.29%
As % of the Processes & Methodologies category 1.95% 2.31% 0.40%
Number of daily rates quoted 5 5 1
Median daily rate £450 £425 £500
Median daily rate % change year-on-year
+5.88% -15.00%
UK excluding London median daily rate £375 £350 £368
% change year-on-year
+7.14% -4.76%
Number of hourly rates quoted 0 3 0
Median hourly rate - £10.50 -
UK excluding London median hourly rate £17.38 £15.75 £19.00
% change year-on-year
+10.31% -17.10%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
514 562 494
As % of all contract IT jobs located in Hertfordshire 77.18% 75.54% 71.08%
Number of daily rates quoted 262 276 237
Median daily rate £415 £400 £400
Median daily rate % change year-on-year
+3.75% -
90% offered a daily rate of more than £300 £288 £260
10% offered a daily rate of more than £550 £525 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 14 42 30
Median hourly rate £27.50 £25.00 £37.00
Median hourly rate % change year-on-year
+10.00% -32.43%
UK excluding London median hourly rate £33.75 £30.50 £30.00
% change year-on-year
+10.65% +1.66%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Hertfordshire region.

ITSM Daily Rate Trend in Hertfordshire

ITSM
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Hertfordshire region over the 3 months to 25 May 2016.

ITSM Daily Rate Histogram in Hertfordshire

ITSM
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Hertfordshire region.

ITSM Hourly Rate Trend in Hertfordshire

ITSM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans +4 5 £438 +9.37%
Watford - 2 £500 -
Hoddesdon - 1 - -
Rickmansworth - 1 £153 -
Welwyn Garden City - 1 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for ITSM.

1 10 (66.67%) Remedy
1 10 (66.67%) BMC
1 10 (66.67%) Remedy ITSM
2 9 (60.00%) Service Management
3 8 (53.33%) ITIL
4 6 (40.00%) CMDB
5 5 (33.33%) Web Services
5 5 (33.33%) XML
6 4 (26.67%) Banking
6 4 (26.67%) Telecoms
7 3 (20.00%) Service Delivery
7 3 (20.00%) Change Control
8 2 (13.33%) Requirements Analysis
8 2 (13.33%) Use Case
8 2 (13.33%) Integration Testing
8 2 (13.33%) Finance
8 2 (13.33%) Stakeholder Management
8 2 (13.33%) ITIL Certification
9 1 (6.67%) MS Office
9 1 (6.67%) Windows
9 1 (6.67%) Microsoft
9 1 (6.67%) Active Directory
9 1 (6.67%) Configuration Management
9 1 (6.67%) Pharmaceutical
9 1 (6.67%) CMS
9 1 (6.67%) Windows Server 2003
9 1 (6.67%) Windows Server 2008
9 1 (6.67%) Windows 7
9 1 (6.67%) SoapUI
9 1 (6.67%) ITIL V3

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) CMS
Applications
1 1 (6.67%) MS Office
Business Applications
1 10 (66.67%) Remedy ITSM
Development Applications
1 1 (6.67%) SoapUI
General
1 4 (26.67%) Banking
1 4 (26.67%) Telecoms
2 2 (13.33%) Finance
3 1 (6.67%) Pharmaceutical
Job Titles
1 5 (33.33%) Analyst
1 5 (33.33%) Developer
1 5 (33.33%) Remedy Developer
2 3 (20.00%) ITSM Analyst
2 3 (20.00%) Remedy Analyst
2 3 (20.00%) Service Analyst
3 2 (13.33%) Integration Analyst
3 2 (13.33%) ITIL Manager
3 2 (13.33%) Service Management Analyst
4 1 (6.67%) Applications Manager
4 1 (6.67%) Applications Support Manager
4 1 (6.67%) Configuration Manager
4 1 (6.67%) IT Analyst
4 1 (6.67%) IT Business Analyst
4 1 (6.67%) ITIL Change Manager
4 1 (6.67%) ITIL Configuration Manager
4 1 (6.67%) ITIL Service Analyst
4 1 (6.67%) Service Management Consultant
4 1 (6.67%) Support Manager
4 1 (6.67%) Technical Leader
Libraries, Frameworks & Software Standards
1 5 (33.33%) Web Services
1 5 (33.33%) XML
Miscellaneous
1 6 (40.00%) CMDB
Operating Systems
1 1 (6.67%) Windows
1 1 (6.67%) Windows 7
1 1 (6.67%) Windows 8
1 1 (6.67%) Windows Server
1 1 (6.67%) Windows Server 2003
1 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 9 (60.00%) Service Management
2 8 (53.33%) ITIL
3 3 (20.00%) Change Control
3 3 (20.00%) Service Delivery
4 2 (13.33%) Integration Testing
4 2 (13.33%) Requirements Analysis
4 2 (13.33%) Stakeholder Management
4 2 (13.33%) Use Case
5 1 (6.67%) Configuration Management
5 1 (6.67%) ITIL V3
Qualifications
1 2 (13.33%) ITIL Certification
System Software
1 1 (6.67%) Active Directory
Vendors
1 10 (66.67%) BMC
1 10 (66.67%) Remedy
2 1 (6.67%) Microsoft