ITSM Contracts in Hertfordshire

IT Service Management (ITSM)
East of England > Hertfordshire

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 67 47 49
Rank change year-on-year -20 +2 +4
Contract jobs citing ITSM 7 31 26
As % of all contract jobs advertised in Hertfordshire 0.84% 3.98% 3.30%
As % of the Processes & Methodologies category 0.95% 4.57% 3.80%
Number of daily rates quoted 5 20 21
10th Percentile £278 £205 £103
25th Percentile £425 £359 £375
Median daily rate (50th Percentile) £450 £398 £450
Median % change year-on-year +13.21% -11.67% -18.18%
75th Percentile £563 £575 £475
90th Percentile £600 £756 £500
East of England median daily rate £600 £388 £425
% change year-on-year +54.84% -8.82% +88.89%
Number of hourly rates quoted 0 3 0
Median hourly rate - £13.16 -
East of England median hourly rate £14.00 £13.58 £13.66
% change year-on-year +3.09% -0.59% -26.16%

All Process and Methodology Skills
Hertfordshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 740 679 684
As % of all contract IT jobs advertised in Hertfordshire 88.94% 87.28% 86.80%
Number of daily rates quoted 260 347 411
10th Percentile £224 £246 £185
25th Percentile £315 £363 £363
Median daily rate (50th Percentile) £425 £500 £480
Median % change year-on-year -15.00% +4.17% +1.05%
75th Percentile £600 £674 £625
90th Percentile £713 £750 £688
East of England median daily rate £475 £475 £475
% change year-on-year - - +11.76%
Number of hourly rates quoted 320 152 76
10th Percentile £38.12 £22.05 £21.75
25th Percentile £40.00 £53.69 £41.76
Median hourly rate £50.00 £65.00 £52.93
Median % change year-on-year -23.08% +22.82% +17.61%
75th Percentile £65.00 £70.00 £60.00
90th Percentile £77.30 £75.85 -
East of England median hourly rate £40.14 £22.00 £15.50
% change year-on-year +82.44% +41.94% -13.58%

ITSM
Job Vacancy Trend in Hertfordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITSM in Hertfordshire

ITSM
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing ITSM in Hertfordshire.

Daily rate trend for ITSM in Hertfordshire

ITSM
Daily Rate Histogram in Hertfordshire

Daily rate distribution for jobs citing ITSM in Hertfordshire over the 6 months to 13 May 2024.

Daily rate histogram for ITSM in Hertfordshire

ITSM
Contractor Hourly Rate Trend in Hertfordshire

3-month moving average hourly rates quoted in jobs citing ITSM in Hertfordshire.

Hourly rate trend for ITSM in Hertfordshire

ITSM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hertfordshire region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Watford +1 3 £180 -54.14% 2
Hatfield -16 2 £488 -2.50% 1
Hemel Hempstead -1 1 £600 -14.29% 2
ITSM
East of England

ITSM
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) MS Visio
Business Applications
1 1 (14.29%) Remedy ITSM
1 1 (14.29%) SAP MM
Cloud Services
1 1 (14.29%) Azure
General
1 2 (28.57%) Social Skills
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Public Sector
Job Titles
1 3 (42.86%) Analyst
2 2 (28.57%) Consultant
2 2 (28.57%) Functional Consultant
2 2 (28.57%) ITSM Consultant
3 1 (14.29%) Business Systems Analyst
3 1 (14.29%) IT Manager
3 1 (14.29%) IT Services Manager
3 1 (14.29%) Sales Analyst
3 1 (14.29%) SAP Analyst
3 1 (14.29%) Senior
3 1 (14.29%) Senior Analyst
3 1 (14.29%) Senior Business Analyst
3 1 (14.29%) Senior Business Systems Analyst
3 1 (14.29%) Service Analyst
3 1 (14.29%) Service Manager
3 1 (14.29%) Service Transition Manager
3 1 (14.29%) ServiceNow Developer
3 1 (14.29%) Technical Analyst
3 1 (14.29%) Technical Services Analyst
3 1 (14.29%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (14.29%) SAP PI
Miscellaneous
1 1 (14.29%) Management Information System
1 1 (14.29%) Onboarding
1 1 (14.29%) Self-Motivation
Operating Systems
1 1 (14.29%) Windows
Processes & Methodologies
1 7 (100.00%) Service Management
2 5 (71.43%) ITIL
3 2 (28.57%) Agile
3 2 (28.57%) Continuous Improvement
3 2 (28.57%) Data Analysis
3 2 (28.57%) People Management
4 1 (14.29%) Acceptance Criteria
4 1 (14.29%) Change Management
4 1 (14.29%) Client Onboarding
4 1 (14.29%) Contract Management
4 1 (14.29%) Cross-Platform Development
4 1 (14.29%) Customer Service
4 1 (14.29%) Mentoring
4 1 (14.29%) Migration
4 1 (14.29%) Problem-Solving
4 1 (14.29%) Scrum
4 1 (14.29%) SDLC
4 1 (14.29%) Security Operations
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) System Integration Testing
Qualifications
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
Vendors
1 4 (57.14%) ServiceNow
2 2 (28.57%) Microsoft
3 1 (14.29%) Avaya
3 1 (14.29%) Genesys
3 1 (14.29%) Peregrine
3 1 (14.29%) Remedy
3 1 (14.29%) SAP
3 1 (14.29%) Siemens