The table below looks at the statistics for ITSM skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
East of England / Hertfordshire
Rank 47 50 61
Rank change year-on-year
+3 +11
Contract jobs citing ITSM 8 7 4
As % of all contract IT jobs located in Hertfordshire 1.37% 1.20% 0.62%
As % of the Processes & Methodologies category 1.81% 1.68% 0.82%
Number of daily rates quoted 3 6 3
Median daily rate £165 £350 £350
Median daily rate % change year-on-year
-52.85% -
90% offered a daily rate of more than £153 £146 £250
10% offered a daily rate of more than £353 £363 £370
UK excluding London median daily rate £350 £353 £400
% change year-on-year
-0.70% -11.87%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.50
UK excluding London median hourly rate £12.00 £19.00 £15.00
% change year-on-year
-36.84% +26.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
443 416 487
As % of all contract IT jobs located in Hertfordshire 76.12% 71.48% 75.74%
Number of daily rates quoted 255 208 283
Median daily rate £450 £450 £413
Median daily rate % change year-on-year
- +9.09%
90% offered a daily rate of more than £298 £287 £275
10% offered a daily rate of more than £605 £625 £550
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 16 37 18
Median hourly rate £45.00 £29.00 £34.75
Median hourly rate % change year-on-year
+55.17% -16.54%
90% offered a hourly rate of more than £11.00 £15.00 £12.50
10% offered a hourly rate of more than £50.00 £49.50 £45.00
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Hertfordshire region.

ITSM Daily Rate Trend in Hertfordshire

ITSM
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Hertfordshire region over the 3 months to 16 January 2017.

ITSM Daily Rate Histogram in Hertfordshire

ITSM
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Hertfordshire region.

ITSM Hourly Rate Trend in Hertfordshire

ITSM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 2 £158 -
Stevenage - 2 £400 -
Watford +1 1 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 16 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for ITSM.

1 9 (81.82%) ITIL
2 6 (54.55%) Service Management
3 5 (45.45%) MS Office
4 4 (36.36%) Remedy
4 4 (36.36%) Microsoft
4 4 (36.36%) Windows
4 4 (36.36%) Stakeholder Management
4 4 (36.36%) Remedy ITSM
4 4 (36.36%) Windows 7
4 4 (36.36%) Windows 8
5 3 (27.27%) Business Process Mapping
5 3 (27.27%) Problem Management
5 3 (27.27%) Banking
5 3 (27.27%) Telecoms
5 3 (27.27%) Change Management
5 3 (27.27%) MS Excel
5 3 (27.27%) BMC
6 2 (18.18%) Windows Server 2003
6 2 (18.18%) Active Directory
6 2 (18.18%) Windows Server
6 2 (18.18%) People Management
6 2 (18.18%) Windows Server 2008
6 2 (18.18%) Office 365
7 1 (9.09%) Stakeholder Engagement
7 1 (9.09%) Capacity Management
7 1 (9.09%) Ticket Management
7 1 (9.09%) Line Management
7 1 (9.09%) Mentoring
7 1 (9.09%) SC Cleared
7 1 (9.09%) Security Cleared

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (45.45%) MS Office
2 3 (27.27%) MS Excel
Business Applications
1 4 (36.36%) Remedy ITSM
Cloud Services
1 2 (18.18%) Office 365
Communications & Networking
1 1 (9.09%) Cisco ASA
1 1 (9.09%) Cisco IOS
1 1 (9.09%) Firewall
General
1 3 (27.27%) Banking
1 3 (27.27%) Telecoms
2 1 (9.09%) Advertising
2 1 (9.09%) Finance
Job Titles
1 5 (45.45%) Analyst
2 3 (27.27%) Business Analyst
2 3 (27.27%) ITIL Business Analyst
2 3 (27.27%) ITSM Analyst
2 3 (27.27%) Senior Analyst
2 3 (27.27%) Senior Business Analyst
3 2 (18.18%) Desktop Team Leader
3 2 (18.18%) Service Analyst
3 2 (18.18%) Team Leader
4 1 (9.09%) Administrator
4 1 (9.09%) Cisco Engineer
4 1 (9.09%) Cisco Network Engineer
4 1 (9.09%) Delivery Manager
4 1 (9.09%) IT Administrator
4 1 (9.09%) Network Engineer
4 1 (9.09%) Procurement Administrator
4 1 (9.09%) Service Desk Analyst
4 1 (9.09%) Service Manager
4 1 (9.09%) Technical Manager
4 1 (9.09%) Transition Manager
Miscellaneous
1 1 (9.09%) Management Information System
1 1 (9.09%) Mathematics
Operating Systems
1 4 (36.36%) Windows
1 4 (36.36%) Windows 7
1 4 (36.36%) Windows 8
2 2 (18.18%) Windows Server
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows Server 2008
Processes & Methodologies
1 9 (81.82%) ITIL
2 6 (54.55%) Service Management
3 4 (36.36%) Stakeholder Management
4 3 (27.27%) Business Process Mapping
4 3 (27.27%) Change Management
4 3 (27.27%) Problem Management
5 2 (18.18%) People Management
6 1 (9.09%) Business Development
6 1 (9.09%) Capacity Management
6 1 (9.09%) Identity Management
6 1 (9.09%) Line Management
6 1 (9.09%) Mentoring
6 1 (9.09%) Programme Management
6 1 (9.09%) Project Management
6 1 (9.09%) Resource Management
6 1 (9.09%) Risk Management
6 1 (9.09%) Service Delivery
6 1 (9.09%) Stakeholder Engagement
6 1 (9.09%) Technical Architecture
6 1 (9.09%) Ticket Management
Qualifications
1 1 (9.09%) A+ Certification
1 1 (9.09%) CCNA
1 1 (9.09%) Cisco Certification
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MCP
1 1 (9.09%) SC Cleared
1 1 (9.09%) Security Cleared
System Software
1 2 (18.18%) Active Directory
Vendors
1 4 (36.36%) Microsoft
1 4 (36.36%) Remedy
2 3 (27.27%) BMC
3 1 (9.09%) Cisco
3 1 (9.09%) Citrix
3 1 (9.09%) Intel Security
Hatfield, Hertfordshire
Hays Talent Solutions
Rate: £450.00 - £550.00 per day
Posted: 12 days ago