The table below looks at the statistics for ITSM skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank - 49 57
Contract jobs citing ITSM 0 22 1
As % of all contract IT jobs located in Hertfordshire - 2.60% 0.15%
As % of the Processes & Methodologies category - 3.45% 0.20%
Number of daily rates quoted 0 9 0
Median daily rate - £350 -
UK excluding London median daily rate £365 £375 £388
% change year-on-year
-2.66% -3.22%
Number of hourly rates quoted 0 3 1
Median hourly rate - £10.50 £14.00
Median hourly rate % change year-on-year
- -25.00%
UK excluding London median hourly rate £19.70 £18.50 £16.25
% change year-on-year
+6.48% +13.84%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
470 637 503
As % of all contract IT jobs located in Hertfordshire 74.48% 75.21% 77.38%
Number of daily rates quoted 257 329 252
Median daily rate £425 £375 £375
Median daily rate % change year-on-year
+13.33% -
90% offered a daily rate of more than £288 £275 £245
10% offered a daily rate of more than £573 £550 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 18 55 32
Median hourly rate £34.50 £33.00 £21.00
Median hourly rate % change year-on-year
+4.54% +57.14%
90% offered a hourly rate of more than £16.00 £9.50 £10.85
10% offered a hourly rate of more than £52.50 £50.00 £39.00
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Hertfordshire region.

ITSM Daily Rate Trend in Hertfordshire

ITSM
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Hertfordshire region.

ITSM Hourly Rate Trend in Hertfordshire

ITSM
Top 24 Related IT Skills in Hertfordshire

For the 6 months to 25 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for ITSM.

1 6 (60.00%) CMDB
2 5 (50.00%) Remedy ITSM
2 5 (50.00%) Service Management
2 5 (50.00%) BMC
2 5 (50.00%) Remedy
3 4 (40.00%) ITIL
4 3 (30.00%) Change Control
5 2 (20.00%) ITIL Certification
5 2 (20.00%) Finance
5 2 (20.00%) Stakeholder Management
6 1 (10.00%) Windows Server 2008
6 1 (10.00%) Windows 7
6 1 (10.00%) ITIL V3
6 1 (10.00%) CMS
6 1 (10.00%) Service Delivery
6 1 (10.00%) Configuration Management
6 1 (10.00%) Pharmaceutical
6 1 (10.00%) MS Office
6 1 (10.00%) Windows Server 2003
6 1 (10.00%) Windows
6 1 (10.00%) Microsoft
6 1 (10.00%) Active Directory
6 1 (10.00%) Windows 8
6 1 (10.00%) Windows Server

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) CMS
Applications
1 1 (10.00%) MS Office
Business Applications
1 5 (50.00%) Remedy ITSM
General
1 2 (20.00%) Finance
2 1 (10.00%) Pharmaceutical
Job Titles
1 5 (50.00%) Developer
1 5 (50.00%) Remedy Developer
2 2 (20.00%) Analyst
2 2 (20.00%) ITIL Manager
2 2 (20.00%) Service Analyst
3 1 (10.00%) Applications Manager
3 1 (10.00%) Applications Support
3 1 (10.00%) Business IT Analyst
3 1 (10.00%) Change Manager
3 1 (10.00%) Configuration Manager
3 1 (10.00%) Consultant
3 1 (10.00%) IT Analyst
3 1 (10.00%) IT Business Analyst
3 1 (10.00%) ITIL Change Manager
3 1 (10.00%) ITIL Configuration Manager
3 1 (10.00%) ITSM Analyst
3 1 (10.00%) Process Analyst
3 1 (10.00%) Service Desk Analyst
3 1 (10.00%) Service Management Analyst
3 1 (10.00%) Service Management Consultant
Miscellaneous
1 6 (60.00%) CMDB
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 7
1 1 (10.00%) Windows 8
1 1 (10.00%) Windows Server
1 1 (10.00%) Windows Server 2003
1 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 5 (50.00%) Service Management
2 4 (40.00%) ITIL
3 3 (30.00%) Change Control
4 2 (20.00%) Stakeholder Management
5 1 (10.00%) Configuration Management
5 1 (10.00%) ITIL V3
5 1 (10.00%) Service Delivery
Qualifications
1 2 (20.00%) ITIL Certification
System Software
1 1 (10.00%) Active Directory
Vendors
1 5 (50.00%) BMC
1 5 (50.00%) Remedy
2 1 (10.00%) Microsoft