The table below looks at the statistics for ITSM skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 50 59 64
Rank change year-on-year
+9 +5
Contract jobs citing ITSM 13 2 1
As % of all contract IT jobs located in Hertfordshire 1.70% 0.30% 0.16%
As % of the Processes & Methodologies category 2.33% 0.44% 0.19%
Number of daily rates quoted 5 1 1
Average daily rate
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of your Daily Rate
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£425 £500 £388
Average daily rate % change year-on-year
-15.00% +29.03%
UK excluding London average daily rate £375 £369 £393
% change year-on-year
+1.69% -6.05%
Number of hourly rates quoted 3 0 0
Average hourly rate £10.50 - -
UK excluding London average hourly rate £12.50 £20.00 £15.50
% change year-on-year
-37.50% +29.03%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
559 458 513
As % of all contract IT jobs located in Hertfordshire 72.98% 68.05% 80.53%
Number of daily rates quoted 270 225 268
Average daily rate £400 £400 £400
90% offered a daily rate of more than £295 £250 £265
10% offered a daily rate of more than £525 £475 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 44 27 20
Average hourly rate £32.00 £37.00 £21.50
Average hourly rate % change year-on-year
-13.51% +72.09%
90% offered a hourly rate of more than £9.55 £17.50 £11.50
10% offered a hourly rate of more than £46.00 £37.00 £40.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Hertfordshire region.

ITSM Daily Rate Trend in Hertfordshire

ITSM
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Hertfordshire region.

ITSM Hourly Rate Trend in Hertfordshire

ITSM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertford - 2 £538 -
St Albans - 1 £400 -
Stevenage - 1 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 May 2015, IT contractor jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (55.56%) ITIL
1 10 (55.56%) Service Management
2 9 (50.00%) Remedy
2 9 (50.00%) Remedy ITSM
3 6 (33.33%) XML
4 5 (27.78%) Service Delivery
5 4 (22.22%) BMC
5 4 (22.22%) SAP
5 4 (22.22%) SAP PI
6 3 (16.67%) Use Case
6 3 (16.67%) ITIL V3
6 3 (16.67%) Asset Management
6 3 (16.67%) Middleware
6 3 (16.67%) Change Management
6 3 (16.67%) Stakeholder Management
6 3 (16.67%) Service Desk Management
7 2 (11.11%) Security Cleared
7 2 (11.11%) Microsoft
7 2 (11.11%) ITIL Certification
7 2 (11.11%) Web Services
7 2 (11.11%) ERP
7 2 (11.11%) PRINCE2
7 2 (11.11%) COBIT
7 2 (11.11%) Systems Analysis
7 2 (11.11%) Software Asset Management
7 2 (11.11%) Software License Management
7 2 (11.11%) Software Licensing
7 2 (11.11%) SoapUI
8 1 (5.56%) Stakeholder Engagement
8 1 (5.56%) Test Management

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 27 May 2015, IT contractor jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 9 (50.00%) Remedy ITSM
Development Applications
1 2 (11.11%) SoapUI
2 1 (5.56%) ClearCase
General
1 1 (5.56%) Telecoms
Job Titles
1 9 (50.00%) Analyst
2 4 (22.22%) Business Analyst
3 3 (16.67%) Service Analyst
3 3 (16.67%) Service Desk Analyst
3 3 (16.67%) Integration Analyst
3 3 (16.67%) Test Leader
4 2 (11.11%) Systems Integration Analyst
4 2 (11.11%) Software Licensing Analyst
4 2 (11.11%) Business Integration Analyst
4 2 (11.11%) Project Manager
4 2 (11.11%) Service Manager
4 2 (11.11%) IT Project Manager
4 2 (11.11%) IT Business Analyst
4 2 (11.11%) IT Services Manager
4 2 (11.11%) Systems Analyst
5 1 (5.56%) Consultant
5 1 (5.56%) Delivery Project Manager
5 1 (5.56%) Services Delivery Manager
5 1 (5.56%) Release Manager
5 1 (5.56%) Tester
Libraries, Frameworks & Software Standards
1 6 (33.33%) XML
2 4 (22.22%) SAP PI
3 3 (16.67%) Middleware
4 2 (11.11%) Web Services
Miscellaneous
1 1 (5.56%) Statistics
1 1 (5.56%) CMDB
1 1 (5.56%) Analytical Skills
Processes & Methodologies
1 10 (55.56%) Service Management
1 10 (55.56%) ITIL
2 5 (27.78%) Service Delivery
3 3 (16.67%) Change Management
3 3 (16.67%) Stakeholder Management
3 3 (16.67%) Asset Management
3 3 (16.67%) Use Case
3 3 (16.67%) ITIL V3
3 3 (16.67%) Service Desk Management
4 2 (11.11%) Software Asset Management
4 2 (11.11%) Software License Management
4 2 (11.11%) Software Licensing
4 2 (11.11%) PRINCE2
4 2 (11.11%) ERP
4 2 (11.11%) Systems Analysis
5 1 (5.56%) Business Analysis
5 1 (5.56%) Requirements Analysis
5 1 (5.56%) Problem Management
5 1 (5.56%) Business Intelligence
5 1 (5.56%) Configuration Management
Qualifications
1 2 (11.11%) ITIL Certification
1 2 (11.11%) Security Cleared
2 1 (5.56%) Degree
Quality Assurance & Compliance
1 2 (11.11%) COBIT
2 1 (5.56%) QA
Vendors
1 9 (50.00%) Remedy
2 4 (22.22%) SAP
2 4 (22.22%) BMC
3 2 (11.11%) Microsoft
4 1 (5.56%) Siebel