The first table below looks at the demand for ITSM skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 38 - -
Rank change year-on-year
- 0
Contract jobs citing ITSM 2 0 0
As % of all contract IT jobs located in Kent 0.74% - -
As % of the Processes & Methodologies category 0.97% - -
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£288 - -
UK excluding London average daily rate £385 £375 £318
% change year-on-year
+2.66% +18.11%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £15.50 £13.50
% change year-on-year
+12.90% +14.81%
Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
206 187 171
As % of all contract IT jobs located in Kent 76.58% 67.51% 68.13%
Number of daily rates quoted 131 102 91
Average daily rate £350 £350 £333
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £225 £240 £250
10% offered a daily rate of more than £500 £500 £473
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 4 18 8
Average hourly rate £17.50 £27.50 £37.50
Average hourly rate % change year-on-year
-36.36% -26.66%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
South East

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Kent region.

ITSM Daily Rate Trend in Kent

ITSM
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Kent region.

ITSM Hourly Rate Trend in Kent

ITSM
Top 22 Related IT Skills in Kent

For the 6 months to 28 July 2014, IT contractor jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 3 (50.00%) ServiceNow
3 2 (33.33%) ITIL Foundation Certificate
3 2 (33.33%) Degree
3 2 (33.33%) ITIL V3
3 2 (33.33%) Finance
3 2 (33.33%) MS Excel
3 2 (33.33%) NHS
4 1 (16.67%) Six Sigma
4 1 (16.67%) MS Visio
4 1 (16.67%) Microsoft
4 1 (16.67%) ITIL Certification
4 1 (16.67%) Legal
4 1 (16.67%) MS Office
4 1 (16.67%) Process Management
4 1 (16.67%) Service Delivery
4 1 (16.67%) Management Information System
4 1 (16.67%) Capacity Management
4 1 (16.67%) MS PowerPoint
4 1 (16.67%) Incident Management
4 1 (16.67%) Marketing

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (33.33%) MS Excel
2 1 (16.67%) MS Visio
2 1 (16.67%) MS PowerPoint
2 1 (16.67%) MS Office
General
1 2 (33.33%) Finance
2 1 (16.67%) Legal
2 1 (16.67%) Marketing
Job Titles
1 2 (33.33%) Administrator
1 2 (33.33%) Service Manager
1 2 (33.33%) Service Design Manager
2 1 (16.67%) Author
2 1 (16.67%) Technical Author
2 1 (16.67%) ITIL Manager
2 1 (16.67%) Process Manager
Miscellaneous
1 2 (33.33%) NHS
2 1 (16.67%) Management Information System
Processes & Methodologies
1 6 (100.00%) Service Management
1 6 (100.00%) ITIL
2 2 (33.33%) ITIL V3
3 1 (16.67%) Capacity Management
3 1 (16.67%) Six Sigma
3 1 (16.67%) Process Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) Incident Management
Qualifications
1 2 (33.33%) Degree
1 2 (33.33%) ITIL Foundation Certificate
2 1 (16.67%) ITIL Certification
Vendors
1 3 (50.00%) ServiceNow
2 1 (16.67%) Microsoft