The table below looks at the statistics for ITSM skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank - - 30
Contract jobs citing ITSM 0 0 8
As % of all contract IT jobs located in Kent - - 3.72%
As % of the Processes & Methodologies category - - 5.88%
Number of daily rates quoted 0 0 8
Average daily rate - - £336
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
231 194 136
As % of all contract IT jobs located in Kent 72.87% 71.06% 63.26%
Number of daily rates quoted 179 113 84
Average daily rate £350 £400 £375
Average daily rate % change year-on-year
-12.50% +6.66%
90% offered a daily rate of more than £210 £290 £275
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 10 12 10
Average hourly rate £170.00 £40.00 £16.25
Average hourly rate % change year-on-year
+325.00% +146.15%
90% offered a hourly rate of more than £11.46 £9.00 £15.00
10% offered a hourly rate of more than £185.00 £40.00 £42.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Kent region.

ITSM Daily Rate Trend in Kent

ITSM
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Kent region.

ITSM Hourly Rate Trend in Kent

ITSM
Top 16 Related IT Skills in Kent

For the 6 months to 11 February 2016, IT contractor jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 3 (100.00%) Service Management
2 2 (66.67%) HP
2 2 (66.67%) Business Continuity
2 2 (66.67%) Enterprise Architecture
2 2 (66.67%) Software Licensing
2 2 (66.67%) Risk Management
3 1 (33.33%) Finance
3 1 (33.33%) Migration
3 1 (33.33%) Analytical Skills
3 1 (33.33%) Exstream
3 1 (33.33%) Document Management
3 1 (33.33%) Lotus
3 1 (33.33%) Back Office
3 1 (33.33%) MS Office
3 1 (33.33%) IBM Notes
3 1 (33.33%) SLA

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 11 February 2016, IT contractor jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) IBM Notes
Applications
1 1 (33.33%) MS Office
Business Applications
1 1 (33.33%) Exstream
General
1 1 (33.33%) Back Office
1 1 (33.33%) Finance
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) IT Analyst
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Desk Analyst
Miscellaneous
1 1 (33.33%) Analytical Skills
Processes & Methodologies
1 3 (100.00%) Service Management
2 2 (66.67%) Business Continuity
2 2 (66.67%) Enterprise Architecture
2 2 (66.67%) Risk Management
2 2 (66.67%) Software Licensing
3 1 (33.33%) Document Management
3 1 (33.33%) Migration
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 2 (66.67%) HP
2 1 (33.33%) Lotus