The first table below looks at the demand for ITSM skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 30 - -
Rank change year-on-year
- 0
Contract jobs citing ITSM 5 0 0
As % of all contract IT jobs located in Kent 2.26% - -
As % of the Processes & Methodologies category 3.42% - -
Number of daily rates quoted 4 0 0
Average daily rate £336 - -
UK excluding London average daily rate £363 £400 £398
% change year-on-year
-9.37% +0.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.75 £14.50 £16.00
% change year-on-year
+43.10% -9.37%
Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
146 210 178
As % of all contract IT jobs located in Kent 66.06% 61.40% 59.93%
Number of daily rates quoted 94 99 107
Average daily rate £375 £325 £322
Average daily rate % change year-on-year
+15.38% +0.93%
90% offered a daily rate of more than £260 £262 £138
10% offered a daily rate of more than £530 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 4 4 6
Average hourly rate £17.00 £33.50 £17.50
Average hourly rate % change year-on-year
-49.25% +91.42%
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
South East

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Kent region.

ITSM Daily Rate Trend in Kent

ITSM
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Kent region over the 3 months to 17 April 2014.

ITSM Daily Rate Histogram in Kent

ITSM
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Kent region.

ITSM Hourly Rate Trend in Kent

ITSM
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Kent region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Sandwich - - - -
Tonbridge - - - -
ITSM
South East

ITSM
Top 22 Related IT Skills in Kent

For the 6 months to 17 April 2014, IT contractor jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (100.00%) ITIL
2 9 (90.00%) Service Management
3 8 (80.00%) NHS
4 5 (50.00%) Degree
5 4 (40.00%) Capacity Management
6 2 (20.00%) ITIL V3
6 2 (20.00%) Service Delivery
6 2 (20.00%) ITIL Certification
6 2 (20.00%) MS Excel
7 1 (10.00%) MS Visio
7 1 (10.00%) SLA
7 1 (10.00%) Microsoft
7 1 (10.00%) Citrix
7 1 (10.00%) MS Office
7 1 (10.00%) Process Management
7 1 (10.00%) Six Sigma
7 1 (10.00%) Change Management
7 1 (10.00%) Asset Management
7 1 (10.00%) Change Control
7 1 (10.00%) MS PowerPoint
7 1 (10.00%) CMDB
7 1 (10.00%) ServiceNow

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 17 April 2014, IT contractor jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (20.00%) MS Excel
2 1 (10.00%) MS Visio
2 1 (10.00%) MS PowerPoint
2 1 (10.00%) MS Office
Job Titles
1 7 (70.00%) Service Manager
2 6 (60.00%) Service Design Manager
3 2 (20.00%) ITIL Manager
4 1 (10.00%) IT Services Manager
4 1 (10.00%) Process Manager
4 1 (10.00%) IT Operations Manager
4 1 (10.00%) ITIL Service Manager
4 1 (10.00%) Delivery Manager
4 1 (10.00%) IT Services Delivery Manager
4 1 (10.00%) Business Analyst
4 1 (10.00%) Author
4 1 (10.00%) Technical Author
4 1 (10.00%) Analyst
4 1 (10.00%) Business Process Analyst
4 1 (10.00%) Process Analyst
4 1 (10.00%) Operations Manager
4 1 (10.00%) Services Delivery Manager
Miscellaneous
1 8 (80.00%) NHS
2 1 (10.00%) CMDB
Processes & Methodologies
1 10 (100.00%) ITIL
2 9 (90.00%) Service Management
3 4 (40.00%) Capacity Management
4 2 (20.00%) Service Delivery
4 2 (20.00%) ITIL V3
5 1 (10.00%) Change Control
5 1 (10.00%) Change Management
5 1 (10.00%) Asset Management
5 1 (10.00%) Process Management
5 1 (10.00%) Six Sigma
Qualifications
1 5 (50.00%) Degree
2 2 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
Vendors
1 1 (10.00%) Microsoft
1 1 (10.00%) Citrix
1 1 (10.00%) ServiceNow