The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 80 94 104
Rank change year-on-year
+14 +10
Permanent jobs citing ITSM 3 9 1
As % of all permanent IT jobs located in Kent 0.32% 0.83% 0.096%
As % of the Processes & Methodologies category 0.38% 0.97% 0.11%
Number of salaries quoted 2 9 1
Median salary £57,000 £52,000 £28,000
Median salary % change year-on-year
+9.61% +85.71%
UK excluding London median salary £42,500 £42,500 £41,000
% change year-on-year
- +3.65%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
791 926 928
As % of all permanent IT jobs located in Kent 84.42% 85.27% 89.32%
Number of salaries quoted 708 816 768
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £28,500 £27,500 £30,000
10% offered a salary of more than £65,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing ITSM across the Kent region over the 3 months to 25 August 2016.

ITSM Salary Histogram in Kent

ITSM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Kent region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - 1 £36,500 -
Dartford - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Kent

For the 6 months to 25 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for ITSM.

1 5 (83.33%) BMC
1 5 (83.33%) Remedy
1 5 (83.33%) ITIL
1 5 (83.33%) Remedy ITSM
2 4 (66.67%) SCCM
2 4 (66.67%) Windows Server 2008
2 4 (66.67%) SolarWinds
2 4 (66.67%) Windows
2 4 (66.67%) VMware
2 4 (66.67%) LAN
2 4 (66.67%) WAN
2 4 (66.67%) Microsoft
2 4 (66.67%) Puppet
2 4 (66.67%) ITIL V3
2 4 (66.67%) High Availability
2 4 (66.67%) Performance Optimisation
2 4 (66.67%) Windows Server
3 3 (50.00%) Fault Analysis
3 3 (50.00%) ITIL Foundation Certificate
3 3 (50.00%) Red Hat
3 3 (50.00%) MOM
3 3 (50.00%) Systems Management Server (SMS)
3 3 (50.00%) Linux
3 3 (50.00%) Red Hat Enterprise Linux
3 3 (50.00%) SCOM
3 3 (50.00%) VMware Infrastructure
4 2 (33.33%) Finance
5 1 (16.67%) Advertising
5 1 (16.67%) Change Management
5 1 (16.67%) Disaster Recovery

ITSM
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 5 (83.33%) Remedy ITSM
Communications & Networking
1 4 (66.67%) LAN
1 4 (66.67%) WAN
General
1 2 (33.33%) Finance
2 1 (16.67%) Advertising
Job Titles
1 4 (66.67%) Infrastructure Engineer
2 3 (50.00%) Infrastructure Support
2 3 (50.00%) Infrastructure Support Engineer
2 3 (50.00%) Support Engineer
3 1 (16.67%) IT Manager
3 1 (16.67%) IT Operations Manager
3 1 (16.67%) ITSM Specialist
3 1 (16.67%) Operations Manager
3 1 (16.67%) SCCM Engineer
3 1 (16.67%) VMware Engineer
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows Server
1 4 (66.67%) Windows Server 2008
2 3 (50.00%) Linux
2 3 (50.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) High Availability
2 4 (66.67%) ITIL V3
2 4 (66.67%) Performance Optimisation
3 3 (50.00%) Fault Analysis
4 1 (16.67%) Change Management
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Process Improvement
4 1 (16.67%) Project Management
Qualifications
1 3 (50.00%) ITIL Foundation Certificate
2 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (16.67%) Sarbanes-Oxley
System Software
1 3 (50.00%) VMware Infrastructure
Systems Management
1 4 (66.67%) Puppet
1 4 (66.67%) SCCM
2 3 (50.00%) MOM
2 3 (50.00%) SCOM
2 3 (50.00%) Systems Management Server (SMS)
3 1 (16.67%) BMC PATROL
Vendors
1 5 (83.33%) BMC
1 5 (83.33%) Remedy
2 4 (66.67%) Microsoft
2 4 (66.67%) SolarWinds
2 4 (66.67%) VMware
3 3 (50.00%) Red Hat
4 1 (16.67%) HP