The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 86 88 92
Rank change year-on-year
+2 +4
Permanent jobs citing ITSM 1 15 3
As % of all permanent IT jobs located in Kent 0.12% 1.43% 0.30%
As % of the Processes & Methodologies category 0.14% 1.69% 0.34%
Number of salaries quoted 1 15 3
Median salary £77,500 £25,000 £60,000
Median salary % change year-on-year
+210.00% -58.33%
UK excluding London median salary £44,000 £42,500 £37,500
% change year-on-year
+3.52% +13.33%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
723 890 881
As % of all permanent IT jobs located in Kent 84.56% 84.60% 89.08%
Number of salaries quoted 645 820 715
Median salary £44,000 £43,500 £42,500
Median salary % change year-on-year
+1.14% +2.35%
90% offered a salary of more than £28,200 £27,500 £30,000
10% offered a salary of more than £65,000 £62,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Top 30 Related IT Skills in Kent

For the 6 months to 29 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for ITSM.

1 5 (83.33%) BMC
1 5 (83.33%) Remedy
1 5 (83.33%) ITIL
1 5 (83.33%) Remedy ITSM
2 4 (66.67%) SCCM
2 4 (66.67%) Windows Server 2008
2 4 (66.67%) SolarWinds
2 4 (66.67%) Windows
2 4 (66.67%) VMware
2 4 (66.67%) LAN
2 4 (66.67%) WAN
2 4 (66.67%) Microsoft
2 4 (66.67%) Puppet
2 4 (66.67%) ITIL V3
2 4 (66.67%) High Availability
2 4 (66.67%) Performance Optimisation
2 4 (66.67%) Windows Server
3 3 (50.00%) Fault Analysis
3 3 (50.00%) ITIL Foundation Certificate
3 3 (50.00%) Red Hat
3 3 (50.00%) MOM
3 3 (50.00%) Systems Management Server (SMS)
3 3 (50.00%) Linux
3 3 (50.00%) Red Hat Enterprise Linux
3 3 (50.00%) SCOM
3 3 (50.00%) VMware Infrastructure
4 2 (33.33%) Finance
5 1 (16.67%) Advertising
5 1 (16.67%) Change Management
5 1 (16.67%) Disaster Recovery

ITSM
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 5 (83.33%) Remedy ITSM
Communications & Networking
1 4 (66.67%) LAN
1 4 (66.67%) WAN
General
1 2 (33.33%) Finance
2 1 (16.67%) Advertising
Job Titles
1 4 (66.67%) Infrastructure Engineer
2 3 (50.00%) Infrastructure Support
2 3 (50.00%) Infrastructure Support Engineer
2 3 (50.00%) Support Engineer
3 1 (16.67%) IT Manager
3 1 (16.67%) IT Operations Manager
3 1 (16.67%) ITSM Specialist
3 1 (16.67%) Operations Manager
3 1 (16.67%) SCCM Engineer
3 1 (16.67%) VMware Engineer
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows Server
1 4 (66.67%) Windows Server 2008
2 3 (50.00%) Linux
2 3 (50.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) High Availability
2 4 (66.67%) ITIL V3
2 4 (66.67%) Performance Optimisation
3 3 (50.00%) Fault Analysis
4 1 (16.67%) Change Management
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Process Improvement
4 1 (16.67%) Project Management
Qualifications
1 3 (50.00%) ITIL Foundation Certificate
2 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (16.67%) Sarbanes-Oxley
System Software
1 3 (50.00%) VMware Infrastructure
Systems Management
1 4 (66.67%) Puppet
1 4 (66.67%) SCCM
2 3 (50.00%) MOM
2 3 (50.00%) SCOM
2 3 (50.00%) Systems Management Server (SMS)
3 1 (16.67%) BMC PATROL
Vendors
1 5 (83.33%) BMC
1 5 (83.33%) Remedy
2 4 (66.67%) Microsoft
2 4 (66.67%) SolarWinds
2 4 (66.67%) VMware
3 3 (50.00%) Red Hat
4 1 (16.67%) HP