The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 91 93 91
Rank change year-on-year
+2 -2
Permanent jobs citing ITSM 10 1 2
As % of all permanent IT jobs located in Kent 0.92% 0.10% 0.19%
As % of the Processes & Methodologies category 1.12% 0.12% 0.23%
Number of salaries quoted 10 1 0
Average salary £52,000 £28,000 -
Average salary % change year-on-year
+85.71% -
UK excluding London average salary £42,500 £40,000 £42,500
% change year-on-year
+6.25% -5.88%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
891 822 855
As % of all permanent IT jobs located in Kent 82.27% 83.79% 79.53%
Number of salaries quoted 799 688 729
Average salary £42,500 £41,000 £44,000
Average salary % change year-on-year
+3.65% -6.81%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £57,500 £65,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing ITSM across the Kent region over the 3 months to 4 September 2015.

ITSM Salary Histogram in Kent

ITSM
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Kent region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 2 £39,750 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Kent

For the 6 months to 4 September 2015, IT jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 16 (88.89%) Service Management
2 14 (77.78%) ITIL
3 10 (55.56%) Incident Management
4 8 (44.44%) Project Management
5 6 (33.33%) CISSP
5 6 (33.33%) PRINCE2
5 6 (33.33%) SLA
5 6 (33.33%) CISM
5 6 (33.33%) Service Delivery
5 6 (33.33%) Information Security Management
5 6 (33.33%) Security Management
5 6 (33.33%) Risk Management
5 6 (33.33%) Finance
5 6 (33.33%) Business Continuity
5 6 (33.33%) Information Security
5 6 (33.33%) ISO/IEC 27001
5 6 (33.33%) Release Management
5 6 (33.33%) ISMS
5 6 (33.33%) ITIL V2
5 6 (33.33%) Data Privacy
6 5 (27.78%) Data Centre
7 4 (22.22%) VMware
7 4 (22.22%) Windows
8 3 (16.67%) Disaster Recovery
8 3 (16.67%) SaaS
8 3 (16.67%) Data Centre Operations
8 3 (16.67%) Business Continuity Management
9 2 (11.11%) SQL Server
9 2 (11.11%) Performance Improvement
9 2 (11.11%) Office 365

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 4 September 2015, IT jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) MS Exchange
Cloud Services
1 3 (16.67%) SaaS
2 2 (11.11%) Office 365
Database & Business Intelligence
1 2 (11.11%) SQL Server
1 2 (11.11%) Informix
General
1 6 (33.33%) Finance
2 2 (11.11%) Banking
Job Titles
1 6 (33.33%) Services Delivery Manager
1 6 (33.33%) Service Manager
1 6 (33.33%) Delivery Manager
1 6 (33.33%) Information Manager
1 6 (33.33%) Information Security Manager
1 6 (33.33%) Security Manager
2 4 (22.22%) Support Engineer
3 2 (11.11%) 3rd Line Support
3 2 (11.11%) Operations Manager
3 2 (11.11%) Desktop Support
3 2 (11.11%) IT Operations Manager
3 2 (11.11%) 3rd Line Support Engineer
3 2 (11.11%) IT Support
3 2 (11.11%) Desktop Support Engineer
3 2 (11.11%) Desktop Engineer
3 2 (11.11%) IT Support Engineer
Miscellaneous
1 5 (27.78%) Data Centre
Operating Systems
1 4 (22.22%) Windows
2 2 (11.11%) UNIX
Processes & Methodologies
1 16 (88.89%) Service Management
2 14 (77.78%) ITIL
3 10 (55.56%) Incident Management
4 8 (44.44%) Project Management
5 6 (33.33%) Data Privacy
5 6 (33.33%) Release Management
5 6 (33.33%) ISMS
5 6 (33.33%) ITIL V2
5 6 (33.33%) Service Delivery
5 6 (33.33%) Business Continuity
5 6 (33.33%) Information Security
5 6 (33.33%) PRINCE2
5 6 (33.33%) Information Security Management
5 6 (33.33%) Security Management
5 6 (33.33%) Risk Management
6 3 (16.67%) Disaster Recovery
6 3 (16.67%) Data Centre Operations
6 3 (16.67%) Business Continuity Management
7 2 (11.11%) Performance Improvement
7 2 (11.11%) Stakeholder Management
Qualifications
1 6 (33.33%) CISSP
1 6 (33.33%) CISM
2 2 (11.11%) PMP
2 2 (11.11%) PMI Certification
Quality Assurance & Compliance
1 6 (33.33%) SLA
1 6 (33.33%) ISO/IEC 27001
2 2 (11.11%) COBIT
2 2 (11.11%) PCI DSS
System Software
1 2 (11.11%) Active Directory
1 2 (11.11%) VMware Infrastructure
1 2 (11.11%) Hyper-V
Vendors
1 4 (22.22%) VMware
2 2 (11.11%) ServiceNow
2 2 (11.11%) Cisco
2 2 (11.11%) Microsoft
2 2 (11.11%) Citrix