The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / Kent
Rank 83 87 97
Rank change year-on-year
+4 +10
Permanent jobs citing ITSM 2 13 5
As % of all permanent IT jobs located in Kent 0.24% 1.18% 0.50%
As % of the Processes & Methodologies category 0.27% 1.29% 0.59%
Number of salaries quoted 2 11 5
Median salary £57,500 £22,500 £50,000
Median salary % change year-on-year
+155.55% -55.00%
UK excluding London median salary £47,500 £43,250 £40,575
% change year-on-year
+9.82% +6.59%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
748 1005 854
As % of all permanent IT jobs located in Kent 88.10% 91.45% 85.06%
Number of salaries quoted 593 861 764
Median salary £45,000 £42,500 £45,000
Median salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £29,900 £28,000 £30,000
10% offered a salary of more than £60,000 £58,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Kent region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling - 2 £57,500 -
ITSM
South East

ITSM
Top 7 Related IT Skills in Kent

For the 6 months to 27 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for ITSM.

1 5 (100.00%) ITIL
1 5 (100.00%) SLA
1 5 (100.00%) Service Management
1 5 (100.00%) Service Delivery
2 4 (80.00%) ITIL Certification
3 1 (20.00%) Sarbanes-Oxley
3 1 (20.00%) Root Cause Analysis

ITSM
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 5 (100.00%) IT Manager
1 5 (100.00%) IT Services Manager
1 5 (100.00%) Service Manager
2 4 (80.00%) Delivery Manager
2 4 (80.00%) IT Services Delivery Manager
2 4 (80.00%) Services Delivery Manager
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Service Delivery
1 5 (100.00%) Service Management
2 1 (20.00%) Root Cause Analysis
Qualifications
1 4 (80.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (100.00%) SLA
2 1 (20.00%) Sarbanes-Oxley