The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 92 92 -
Rank change year-on-year
0 -
Permanent jobs citing ITSM 3 2 0
As % of all permanent IT jobs located in Kent 0.30% 0.19% -
As % of the Processes & Methodologies category 0.36% 0.23% -
Number of salaries quoted 3 1 0
Average salary £60,000 £60,000 -
UK excluding London average salary £39,500 £42,000 £40,000
% change year-on-year
-5.95% +5.00%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
830 872 630
As % of all permanent IT jobs located in Kent 83.25% 81.42% 79.15%
Number of salaries quoted 684 751 562
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £62,500 £57,500 £67,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing ITSM across the Kent region over the 3 months to 22 September 2014.

ITSM Salary Histogram in Kent

ITSM
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Kent region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone - 1 £28,000 -
Tunbridge Wells - 1 £60,000 - 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Kent

For the 6 months to 22 September 2014, IT jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (100.00%) Service Management
2 6 (75.00%) ITIL
3 4 (50.00%) SLA
3 4 (50.00%) Change Management
4 3 (37.50%) Process Management
4 3 (37.50%) Project Management
5 2 (25.00%) Resource Management
5 2 (25.00%) PRINCE2
5 2 (25.00%) Service Delivery
5 2 (25.00%) Finance
5 2 (25.00%) Stakeholder Management
5 2 (25.00%) Programme Management
6 1 (12.50%) Strategic Planning
6 1 (12.50%) MS PowerPoint
6 1 (12.50%) MCITP
6 1 (12.50%) EXIN
6 1 (12.50%) Incident Management
6 1 (12.50%) ISO/IEC 27001
6 1 (12.50%) Degree
6 1 (12.50%) VMware
6 1 (12.50%) Business Continuity
6 1 (12.50%) Legal
6 1 (12.50%) Management Information System
6 1 (12.50%) UNIX
6 1 (12.50%) Linux
6 1 (12.50%) MCSE
6 1 (12.50%) MS Excel
6 1 (12.50%) E-Commerce
6 1 (12.50%) Microsoft
6 1 (12.50%) ISEB

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 22 September 2014, IT jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS PowerPoint
1 1 (12.50%) MS Excel
1 1 (12.50%) MS Office
Cloud Services
1 1 (12.50%) IaaS
General
1 2 (25.00%) Finance
2 1 (12.50%) Legal
Job Titles
1 3 (37.50%) Head of Service Management
2 2 (25.00%) Service Manager
3 1 (12.50%) Senior Project Manager
3 1 (12.50%) Service Desk Analyst
3 1 (12.50%) Transition Manager
3 1 (12.50%) Head of IT
3 1 (12.50%) Operations Director
3 1 (12.50%) Operations Manager
3 1 (12.50%) Project Manager
3 1 (12.50%) Analyst
3 1 (12.50%) Senior Manager
3 1 (12.50%) Help Desk Analyst
3 1 (12.50%) Service Analyst
3 1 (12.50%) Service Operations Manager
3 1 (12.50%) Service Transition Manager
Miscellaneous
1 1 (12.50%) Management Information System
1 1 (12.50%) Open Source
1 1 (12.50%) Analytical Skills
Operating Systems
1 1 (12.50%) UNIX
1 1 (12.50%) Linux
Processes & Methodologies
1 8 (100.00%) Service Management
2 6 (75.00%) ITIL
3 4 (50.00%) Change Management
4 3 (37.50%) Process Management
4 3 (37.50%) Project Management
5 2 (25.00%) Resource Management
5 2 (25.00%) PRINCE2
5 2 (25.00%) Service Delivery
5 2 (25.00%) Stakeholder Management
5 2 (25.00%) Programme Management
6 1 (12.50%) Strategic Planning
6 1 (12.50%) Incident Management
6 1 (12.50%) Business Continuity
6 1 (12.50%) E-Commerce
6 1 (12.50%) PRINCE
6 1 (12.50%) BCP
6 1 (12.50%) Configuration Management
6 1 (12.50%) Quality Management
6 1 (12.50%) Problem Management
6 1 (12.50%) Performance Management
Programming Languages
1 1 (12.50%) C
Qualifications
1 1 (12.50%) MCITP
1 1 (12.50%) EXIN
1 1 (12.50%) Degree
1 1 (12.50%) MCSE
1 1 (12.50%) ISEB
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (50.00%) SLA
2 1 (12.50%) ISO/IEC 27001
2 1 (12.50%) PCI DSS
System Software
1 1 (12.50%) VMware Infrastructure
1 1 (12.50%) Hyper-V
Vendors
1 1 (12.50%) VMware
1 1 (12.50%) Microsoft
Tunbridge Wells, Kent
Experis Ltd
Salary: £50000 - £70000 per annum + Benefits
Posted: 6 days ago