The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 82 72 108
Rank change year-on-year
-10 +36
Permanent jobs citing ITSM 3 29 2
As % of all permanent IT jobs located in Kent 0.38% 2.60% 0.17%
As % of the Processes & Methodologies category 0.42% 2.95% 0.19%
Number of salaries quoted 3 29 2
Median salary £57,500 £18,000 £70,000
Median salary % change year-on-year
+219.44% -74.28%
90% offered a salary of more than £55,500 £14,000 £62,000
10% offered a salary of more than £59,500 £25,000 £78,000
UK excluding London median salary £45,000 £42,500 £37,500
% change year-on-year
+5.88% +13.33%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
720 983 1049
As % of all permanent IT jobs located in Kent 91.84% 88.08% 88.15%
Number of salaries quoted 622 877 907
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £33,000 £29,000 £32,500
10% offered a salary of more than £60,000 £62,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Kent region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling - 2 £56,250 -
ITSM
South East

ITSM
Top 11 Related IT Skills in Kent

For the 6 months to 4 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for ITSM.

1 4 (100.00%) ITIL
2 3 (75.00%) Service Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) SLA
2 3 (75.00%) ITIL Certification
3 2 (50.00%) Sarbanes-Oxley
4 1 (25.00%) Process Improvement
4 1 (25.00%) Root Cause Analysis
4 1 (25.00%) Project Management
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) Finance

ITSM
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (25.00%) Finance
Job Titles
1 4 (100.00%) IT Manager
2 3 (75.00%) IT Services Manager
2 3 (75.00%) Service Manager
3 2 (50.00%) Delivery Manager
3 2 (50.00%) IT Services Delivery Manager
3 2 (50.00%) Services Delivery Manager
4 1 (25.00%) IT Operations Manager
4 1 (25.00%) Operations Manager
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Service Delivery
2 3 (75.00%) Service Management
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Process Improvement
3 1 (25.00%) Project Management
3 1 (25.00%) Root Cause Analysis
Qualifications
1 3 (75.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
2 2 (50.00%) Sarbanes-Oxley
Kent
Harvey Nash plc
Salary: £50000 - £70000 per annum + BENEFITS
Posted: 2 days ago