The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 106 103 -
Rank change year-on-year
-3 -
Permanent jobs citing ITSM 1 1 0
As % of all permanent IT jobs located in Kent 0.086% 0.081% -
As % of the Processes & Methodologies category 0.10% 0.099% -
Number of salaries quoted 1 1 0
Average salary £36,000 £57,500 -
Average salary % change year-on-year
-37.39% -
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
991 1014 548
As % of all permanent IT jobs located in Kent 85.14% 82.31% 70.89%
Number of salaries quoted 870 885 480
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £32,500 £31,500 £27,500
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Top 30 Related IT Skills in Kent

For the 6 months to 19 December 2014, IT jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) Service Management
2 2 (50.00%) ITIL
2 2 (50.00%) Resource Management
2 2 (50.00%) Stakeholder Management
2 2 (50.00%) Change Management
2 2 (50.00%) SLA
2 2 (50.00%) Management Information System
2 2 (50.00%) Finance
2 2 (50.00%) Project Management
3 1 (25.00%) Legal
3 1 (25.00%) IaaS
3 1 (25.00%) Analytical Skills
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Hyper-V
3 1 (25.00%) ISO/IEC 27001
3 1 (25.00%) PCI DSS
3 1 (25.00%) Workflow
3 1 (25.00%) Business Continuity
3 1 (25.00%) Programme Management
3 1 (25.00%) Strategic Planning
3 1 (25.00%) Incident Management
3 1 (25.00%) Problem Management
3 1 (25.00%) Release Management
3 1 (25.00%) Data Protection
3 1 (25.00%) Dependency Management
3 1 (25.00%) Mentoring
3 1 (25.00%) Coaching
3 1 (25.00%) UNIX
3 1 (25.00%) Linux
3 1 (25.00%) PRINCE2 Practitioner

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 19 December 2014, IT jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
1 1 (25.00%) MS Excel
1 1 (25.00%) MS PowerPoint
Cloud Services
1 1 (25.00%) IaaS
General
1 2 (50.00%) Finance
2 1 (25.00%) Legal
Job Titles
1 1 (25.00%) Project Manager
1 1 (25.00%) Analyst
1 1 (25.00%) Senior Manager
1 1 (25.00%) Help Desk Analyst
1 1 (25.00%) Service Analyst
1 1 (25.00%) Release Manager
1 1 (25.00%) Senior Project Manager
1 1 (25.00%) Service Desk Analyst
1 1 (25.00%) Operations Director
Miscellaneous
1 2 (50.00%) Management Information System
2 1 (25.00%) Analytical Skills
Operating Systems
1 1 (25.00%) UNIX
1 1 (25.00%) Linux
Processes & Methodologies
1 4 (100.00%) Service Management
2 2 (50.00%) ITIL
2 2 (50.00%) Stakeholder Management
2 2 (50.00%) Resource Management
2 2 (50.00%) Change Management
2 2 (50.00%) Project Management
3 1 (25.00%) Workflow
3 1 (25.00%) Problem Management
3 1 (25.00%) Release Management
3 1 (25.00%) Data Protection
3 1 (25.00%) Dependency Management
3 1 (25.00%) Mentoring
3 1 (25.00%) Coaching
3 1 (25.00%) Business Continuity
3 1 (25.00%) Programme Management
3 1 (25.00%) Strategic Planning
3 1 (25.00%) Incident Management
3 1 (25.00%) PRINCE2
3 1 (25.00%) BCP
3 1 (25.00%) Quality Management
Qualifications
1 1 (25.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (50.00%) SLA
2 1 (25.00%) ISO/IEC 27001
2 1 (25.00%) PCI DSS
System Software
1 1 (25.00%) VMware Infrastructure
1 1 (25.00%) Hyper-V
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) VMware
Kent
Vertical IT
Salary: £35000 - £37000 per annum + BENEFITS
Posted: 5 days ago