The table below looks at the statistics for ITSM skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 88 - 90
Rank change year-on-year
- 0
Permanent jobs citing ITSM 9 0 1
As % of all permanent IT jobs located in Kent 0.82% - 0.095%
As % of the Processes & Methodologies category 0.98% - 0.13%
Number of salaries quoted 9 0 0
Average salary £52,000 - -
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
922 944 789
As % of all permanent IT jobs located in Kent 83.89% 85.28% 75.14%
Number of salaries quoted 803 817 668
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £57,500 £67,500 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Kent

ITSM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Kent region.

ITSM Salary Trend in Kent

ITSM
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing ITSM across the Kent region over the 3 months to 31 July 2015.

ITSM Salary Histogram in Kent

ITSM
Top 30 Related IT Skills in Kent

For the 6 months to 31 July 2015, IT jobs across the Kent region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 16 (88.89%) ITIL
1 16 (88.89%) Service Management
2 10 (55.56%) Incident Management
3 8 (44.44%) ISO/IEC 27001
3 8 (44.44%) Information Security Management
3 8 (44.44%) Security Management
3 8 (44.44%) Risk Management
3 8 (44.44%) Business Continuity
3 8 (44.44%) Information Security
3 8 (44.44%) CISM
3 8 (44.44%) Project Management
3 8 (44.44%) CISSP
3 8 (44.44%) ISMS
3 8 (44.44%) Data Privacy
4 7 (38.89%) Data Centre
5 6 (33.33%) Release Management
5 6 (33.33%) ITIL V2
5 6 (33.33%) PRINCE2
5 6 (33.33%) Service Delivery
5 6 (33.33%) Finance
6 5 (27.78%) Data Centre Operations
7 4 (22.22%) SLA
8 3 (16.67%) Disaster Recovery
8 3 (16.67%) SaaS
8 3 (16.67%) Business Continuity Management
9 2 (11.11%) Performance Improvement
9 2 (11.11%) Office 365
9 2 (11.11%) ServiceNow
9 2 (11.11%) PCI DSS
9 2 (11.11%) VMware Infrastructure

ITSM
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2015, IT jobs across the Kent region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Cloud Services
1 3 (16.67%) SaaS
2 2 (11.11%) Office 365
General
1 6 (33.33%) Finance
2 2 (11.11%) Banking
Job Titles
1 8 (44.44%) Information Manager
1 8 (44.44%) Information Security Manager
1 8 (44.44%) Security Manager
2 6 (33.33%) Services Delivery Manager
2 6 (33.33%) Service Manager
2 6 (33.33%) Delivery Manager
3 2 (11.11%) Desktop Support
3 2 (11.11%) Support Engineer
3 2 (11.11%) Operations Manager
3 2 (11.11%) Desktop Support Engineer
3 2 (11.11%) Desktop Engineer
3 2 (11.11%) IT Operations Manager
Miscellaneous
1 7 (38.89%) Data Centre
Operating Systems
1 2 (11.11%) Windows
Processes & Methodologies
1 16 (88.89%) ITIL
1 16 (88.89%) Service Management
2 10 (55.56%) Incident Management
3 8 (44.44%) ISMS
3 8 (44.44%) Business Continuity
3 8 (44.44%) Information Security
3 8 (44.44%) Information Security Management
3 8 (44.44%) Security Management
3 8 (44.44%) Risk Management
3 8 (44.44%) Project Management
3 8 (44.44%) Data Privacy
4 6 (33.33%) PRINCE2
4 6 (33.33%) Service Delivery
4 6 (33.33%) ITIL V2
4 6 (33.33%) Release Management
5 5 (27.78%) Data Centre Operations
6 3 (16.67%) Business Continuity Management
6 3 (16.67%) Disaster Recovery
7 2 (11.11%) Performance Improvement
7 2 (11.11%) Configuration Management
Qualifications
1 8 (44.44%) CISSP
1 8 (44.44%) CISM
2 2 (11.11%) PMP
2 2 (11.11%) PMI Certification
Quality Assurance & Compliance
1 8 (44.44%) ISO/IEC 27001
2 4 (22.22%) SLA
3 2 (11.11%) COBIT
3 2 (11.11%) PCI DSS
System Software
1 2 (11.11%) Active Directory
1 2 (11.11%) VMware Infrastructure
Vendors
1 2 (11.11%) Cisco
1 2 (11.11%) Citrix
1 2 (11.11%) VMware
1 2 (11.11%) ServiceNow
Kent
University of Kent
Salary: From £32,277 to £37,394 per annum
Posted: Yesterday