The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 31 28 29
Rank change year-on-year
-3 +1
Contract jobs requiring a Support Analyst 6 10 9
As % of all contract IT jobs located in Kent 2.43% 4.27% 3.14%
As % of the Job Titles category 2.70% 4.48% 3.40%
Number of daily rates quoted 4 8 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£148 £175 £200
Average daily rate % change year-on-year
-15.71% -12.50%
90% offered a daily rate of more than £145 £110 £160
10% offered a daily rate of more than £171 £204 £240
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 0 1 6
Average hourly rate - £17.50 £14.00
Average hourly rate % change year-on-year
- +25.00%
UK excluding London average hourly rate £13.48 £14.50 £14.00
% change year-on-year
-7.03% +3.57%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
222 223 265
As % of all contract IT jobs located in Kent 89.88% 95.30% 92.33%
Number of daily rates quoted 113 146 130
Average daily rate £338 £350 £303
Average daily rate % change year-on-year
-3.57% +15.70%
90% offered a daily rate of more than £175 £145 £219
10% offered a daily rate of more than £500 £515 £483
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 11 5 20
Average hourly rate £16.00 £17.50 £16.00
Average hourly rate % change year-on-year
-8.57% +9.37%
90% offered a hourly rate of more than £9.00 £8.25 £11.50
10% offered a hourly rate of more than £38.10 £47.00 £84.75
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Kent region.

Support Analyst Daily Rate Trend in Kent

Support Analyst
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Kent region.

Support Analyst Hourly Rate Trend in Kent

Support Analyst
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Canterbury - 2 £148 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 27 May 2015, IT contractor jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 16 (80.00%) Windows
2 15 (75.00%) MS Office
3 12 (60.00%) Active Directory
4 11 (55.00%) Citrix
5 8 (40.00%) Windows 7
6 7 (35.00%) Finance
6 7 (35.00%) Mobile Computing
7 6 (30.00%) SLA
7 6 (30.00%) Windows XP
8 5 (25.00%) MS Exchange
8 5 (25.00%) XenApp
9 4 (20.00%) SCCM
9 4 (20.00%) Windows Server 2008
9 4 (20.00%) Advertising
9 4 (20.00%) VMware
9 4 (20.00%) LAN
9 4 (20.00%) Microsoft
9 4 (20.00%) Windows 8
10 3 (15.00%) Office 365
10 3 (15.00%) MS Excel
10 3 (15.00%) CRM
10 3 (15.00%) WAN
10 3 (15.00%) ITIL
10 3 (15.00%) Windows Vista
11 2 (10.00%) Exchange Server 2007
11 2 (10.00%) PDA
11 2 (10.00%) XenDesktop
11 2 (10.00%) SolarWinds
11 2 (10.00%) SolarWinds Orion
11 2 (10.00%) vSphere

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 27 May 2015, IT contractor jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (25.00%) MS Exchange
2 2 (10.00%) Exchange Server 2007
2 2 (10.00%) Exchange Server 2010
2 2 (10.00%) Exchange Server 2013
Applications
1 15 (75.00%) MS Office
2 3 (15.00%) MS Excel
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 4 (20.00%) LAN
2 3 (15.00%) WAN
3 2 (10.00%) VoIP
3 2 (10.00%) TCP/IP
3 2 (10.00%) MPLS
3 2 (10.00%) OSPF
3 2 (10.00%) BGP
3 2 (10.00%) Firewall
4 1 (5.00%) SNMP
Database & Business Intelligence
1 1 (5.00%) Crystal Reports
1 1 (5.00%) RDBMS
1 1 (5.00%) Relational Database
General
1 7 (35.00%) Finance
2 4 (20.00%) Advertising
3 1 (5.00%) Banking
3 1 (5.00%) Back Office
Miscellaneous
1 7 (35.00%) Mobile Computing
2 2 (10.00%) Blackberry
2 2 (10.00%) PDA
3 1 (5.00%) NHS
Operating Systems
1 16 (80.00%) Windows
2 8 (40.00%) Windows 7
3 6 (30.00%) Windows XP
4 4 (20.00%) Windows 8
4 4 (20.00%) Windows Server 2008
5 3 (15.00%) Windows Vista
6 2 (10.00%) Windows Server 2012
7 1 (5.00%) Mac OS X
7 1 (5.00%) Windows Server 2003
7 1 (5.00%) Linux
7 1 (5.00%) FreeBSD
Processes & Methodologies
1 3 (15.00%) ITIL
1 3 (15.00%) CRM
2 1 (5.00%) Business Continuity
Programming Languages
1 2 (10.00%) Java
Qualifications
1 2 (10.00%) MCSA
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 6 (30.00%) SLA
System Software
1 12 (60.00%) Active Directory
2 5 (25.00%) XenApp
3 2 (10.00%) XenDesktop
3 2 (10.00%) vSphere
Systems Management
1 4 (20.00%) SCCM
2 2 (10.00%) SolarWinds Orion
2 2 (10.00%) Norton AntiVirus
3 1 (5.00%) WMI
Vendors
1 11 (55.00%) Citrix
2 4 (20.00%) Microsoft
2 4 (20.00%) VMware
3 2 (10.00%) SolarWinds
3 2 (10.00%) CheckPoint
3 2 (10.00%) Symantec
3 2 (10.00%) Cisco
4 1 (5.00%) Adobe
4 1 (5.00%) Apple