The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank - 38 29
Contract jobs citing Service Delivery 0 3 7
As % of all contract IT jobs located in Kent - 1.08% 2.77%
As % of the Processes & Methodologies category - 1.59% 4.07%
Number of daily rates quoted 0 0 6
Average daily rate
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- - £383
UK excluding London average daily rate £375 £348 £350
% change year-on-year
+7.91% -0.71%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £17.50 £19.00
% change year-on-year
-17.14% -7.89%
Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
203 189 172
As % of all contract IT jobs located in Kent 76.89% 67.74% 67.98%
Number of daily rates quoted 128 102 91
Average daily rate £350 £350 £338
Average daily rate % change year-on-year
- +3.70%
90% offered a daily rate of more than £225 £240 £250
10% offered a daily rate of more than £483 £500 £471
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 4 18 9
Average hourly rate £17.50 £27.50 £29.25
Average hourly rate % change year-on-year
-36.36% -5.98%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Delivery
South East

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Kent region.

Service Delivery Daily Rate Trend in Kent

Service Delivery
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Kent region.

Service Delivery Hourly Rate Trend in Kent

Service Delivery
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - - - -
Dover - - - -
Folkestone - - - -
Maidstone - - - -
Tunbridge Wells - - - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 25 July 2014, IT contractor jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 2 (50.00%) ITIL Certification
1 2 (50.00%) Finance
1 2 (50.00%) ITIL
1 2 (50.00%) MS Excel
1 2 (50.00%) SLA
1 2 (50.00%) Asset Management
1 2 (50.00%) Degree
1 2 (50.00%) ITSM
2 1 (25.00%) Risk Management
2 1 (25.00%) CMDB
2 1 (25.00%) Performance Management
2 1 (25.00%) Data Protection
2 1 (25.00%) ITIL V3
2 1 (25.00%) Change Control
2 1 (25.00%) Qualitative Research
2 1 (25.00%) Performance Monitoring
2 1 (25.00%) MS PowerPoint
2 1 (25.00%) Incident Management
2 1 (25.00%) Marketing
2 1 (25.00%) Microsoft
2 1 (25.00%) Citrix
2 1 (25.00%) MS Visio
2 1 (25.00%) Law
2 1 (25.00%) Legal
2 1 (25.00%) Advertising
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Risk Assessment
2 1 (25.00%) Information Security
2 1 (25.00%) SPSS
2 1 (25.00%) NHS

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
2 1 (25.00%) MS Visio
2 1 (25.00%) SPSS
2 1 (25.00%) MS PowerPoint
General
1 2 (50.00%) Finance
2 1 (25.00%) Law
2 1 (25.00%) Legal
2 1 (25.00%) Advertising
2 1 (25.00%) Marketing
Job Titles
1 1 (25.00%) Analyst
1 1 (25.00%) Commercial Manager
1 1 (25.00%) Operations Manager
1 1 (25.00%) Services Delivery Manager
1 1 (25.00%) Service Manager
1 1 (25.00%) Delivery Manager
1 1 (25.00%) IT Services Delivery Manager
1 1 (25.00%) ITIL Manager
1 1 (25.00%) IT Services Manager
1 1 (25.00%) Research Analyst
1 1 (25.00%) Process Manager
1 1 (25.00%) IT Operations Manager
Miscellaneous
1 1 (25.00%) NHS
1 1 (25.00%) CMDB
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) ITSM
1 2 (50.00%) Asset Management
2 1 (25.00%) Incident Management
2 1 (25.00%) Performance Management
2 1 (25.00%) Data Protection
2 1 (25.00%) ITIL V3
2 1 (25.00%) Change Control
2 1 (25.00%) Qualitative Research
2 1 (25.00%) Performance Monitoring
2 1 (25.00%) Risk Management
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Risk Assessment
2 1 (25.00%) Information Security
2 1 (25.00%) Six Sigma
2 1 (25.00%) Benchmarking
2 1 (25.00%) Project Management
2 1 (25.00%) Service Management
2 1 (25.00%) Process Management
2 1 (25.00%) Change Management
Qualifications
1 2 (50.00%) ITIL Certification
1 2 (50.00%) Degree
Quality Assurance & Compliance
1 2 (50.00%) SLA
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Citrix