The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 48 32 31
Rank change year-on-year
-16 -1
Contract jobs citing Service Delivery 15 4 3
As % of all contract IT jobs located in Kent 3.20% 1.65% 1.52%
As % of the Processes & Methodologies category 4.37% 2.38% 2.22%
Number of daily rates quoted 13 0 2
Average daily rate £400 - £438
90% offered a daily rate of more than £283 - £388
10% offered a daily rate of more than £590 - £488
UK excluding London average daily rate £375 £388 £355
% change year-on-year
-3.22% +9.15%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £23.00 £20.00 £12.50
% change year-on-year
+15.00% +60.00%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
343 168 135
As % of all contract IT jobs located in Kent 73.13% 69.42% 68.18%
Number of daily rates quoted 259 81 88
Average daily rate £375 £340 £395
Average daily rate % change year-on-year
+10.29% -13.92%
90% offered a daily rate of more than £210 £288 £275
10% offered a daily rate of more than £625 £500 £550
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 5 9 2
Average hourly rate £170.00 £20.00 £17.00
Average hourly rate % change year-on-year
+750.00% +17.64%
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Kent region.

Service Delivery Daily Rate Trend in Kent

Service Delivery
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Kent region over the 3 months to 30 April 2016.

Service Delivery Daily Rate Histogram in Kent

Service Delivery
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Kent region.

Service Delivery Hourly Rate Trend in Kent

Service Delivery
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells -3 5 £400 -
Maidstone - 2 £575 - 2
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 30 April 2016, IT contractor jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 10 (58.82%) ITIL
2 6 (35.29%) VMware
2 6 (35.29%) VMware Infrastructure
3 5 (29.41%) Computer Science
4 4 (23.53%) Process Improvement
4 4 (23.53%) Vulnerability Management
4 4 (23.53%) Capacity Management
4 4 (23.53%) Disaster Recovery
4 4 (23.53%) Firmware
5 3 (17.65%) Active Directory
5 3 (17.65%) ITIL Certification
5 3 (17.65%) Linux
5 3 (17.65%) LDAP
5 3 (17.65%) Finance
5 3 (17.65%) VMware ESXi
5 3 (17.65%) Red Hat Enterprise Linux
5 3 (17.65%) Data Centre
6 2 (11.76%) Palo Alto
6 2 (11.76%) REST
6 2 (11.76%) Extreme Networks
6 2 (11.76%) Performance Monitoring
6 2 (11.76%) Ansible
6 2 (11.76%) Git (software)
6 2 (11.76%) Cacti
6 2 (11.76%) Application Packaging
6 2 (11.76%) Wireshark
6 2 (11.76%) Squid
6 2 (11.76%) Red Hat
6 2 (11.76%) Asterisk PBX
6 2 (11.76%) Aruba

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) Tomcat
2 1 (5.88%) Skype for Business
Applications
1 1 (5.88%) MS Office
Communications & Networking
1 3 (17.65%) LDAP
2 2 (11.76%) Asterisk PBX
2 2 (11.76%) Firewall
2 2 (11.76%) Kerberos
2 2 (11.76%) VoIP
2 2 (11.76%) Wireless
2 2 (11.76%) Wireshark
3 1 (5.88%) PBX
3 1 (5.88%) SAN
3 1 (5.88%) Skype
Database & Business Intelligence
1 2 (11.76%) MySQL
2 1 (5.88%) SQL Server
Development Applications
1 2 (11.76%) Git (software)
1 2 (11.76%) Subversion
General
1 3 (17.65%) Finance
2 2 (11.76%) Telecoms
Job Titles
1 3 (17.65%) Head of Applications
1 3 (17.65%) Head of Infrastructure
2 2 (11.76%) Head of Delivery
2 2 (11.76%) Head of Service Delivery
2 2 (11.76%) Linux Engineer
2 2 (11.76%) Network Engineer
2 2 (11.76%) Network Support
2 2 (11.76%) Network Support Engineer
2 2 (11.76%) Project Manager
2 2 (11.76%) Service Manager
2 2 (11.76%) Support Engineer
3 1 (5.88%) Analyst
3 1 (5.88%) Architect
3 1 (5.88%) Deployment Manager
3 1 (5.88%) Help Desk Support
3 1 (5.88%) Help Desk Support Analyst
3 1 (5.88%) IT Manager
3 1 (5.88%) Senior Support Analyst
3 1 (5.88%) Service Desk Analyst
3 1 (5.88%) Technical Specialist
Libraries, Frameworks & Software Standards
1 2 (11.76%) LAMP
1 2 (11.76%) REST
1 2 (11.76%) SOAP
Miscellaneous
1 5 (29.41%) Computer Science
2 3 (17.65%) Data Centre
3 1 (5.88%) Economics
3 1 (5.88%) Enterprise Software
3 1 (5.88%) User Experience
Operating Systems
1 3 (17.65%) Linux
1 3 (17.65%) Red Hat Enterprise Linux
2 2 (11.76%) Debian
2 2 (11.76%) Windows
3 1 (5.88%) Windows 7
3 1 (5.88%) Windows XP
Processes & Methodologies
1 10 (58.82%) ITIL
2 4 (23.53%) Capacity Management
2 4 (23.53%) Disaster Recovery
2 4 (23.53%) Process Improvement
2 4 (23.53%) Vulnerability Management
3 2 (11.76%) Application Packaging
3 2 (11.76%) Configuration Management
3 2 (11.76%) Migration
3 2 (11.76%) Performance Monitoring
3 2 (11.76%) PRINCE2
4 1 (5.88%) Capacity Planning
4 1 (5.88%) CMMI
4 1 (5.88%) Coaching
4 1 (5.88%) Incident Management
4 1 (5.88%) Project Management
4 1 (5.88%) Service Management
4 1 (5.88%) Stakeholder Management
4 1 (5.88%) Supplier Management
4 1 (5.88%) Technical Architecture
Programming Languages
1 2 (11.76%) Perl
1 2 (11.76%) Python
Qualifications
1 3 (17.65%) ITIL Certification
2 2 (11.76%) CCNA
2 2 (11.76%) Cisco Certification
2 2 (11.76%) PRINCE2 Certification
3 1 (5.88%) Degree
System Software
1 6 (35.29%) VMware Infrastructure
2 4 (23.53%) Firmware
3 3 (17.65%) Active Directory
3 3 (17.65%) VMware ESXi
4 2 (11.76%) FreeRADIUS
4 2 (11.76%) Gluster
4 2 (11.76%) NFS
4 2 (11.76%) SpamAssassin
4 2 (11.76%) Squid
4 2 (11.76%) VMware ESX
Systems Management
1 2 (11.76%) Ansible
1 2 (11.76%) Cacti
1 2 (11.76%) Nagios
2 1 (5.88%) NetBackup
2 1 (5.88%) Tivoli Storage Manager
Vendors
1 6 (35.29%) VMware
2 2 (11.76%) Aruba
2 2 (11.76%) Extreme Networks
2 2 (11.76%) HP
2 2 (11.76%) Palo Alto
2 2 (11.76%) Red Hat
3 1 (5.88%) Avaya
3 1 (5.88%) BMC
3 1 (5.88%) Microsoft
3 1 (5.88%) NetApp
3 1 (5.88%) Oracle
3 1 (5.88%) Polycom