The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 33 39 31
Rank change year-on-year
+6 -8
Contract jobs citing Service Delivery 4 5 8
As % of all contract IT jobs located in Kent 1.84% 1.44% 2.69%
As % of the Processes & Methodologies category 2.78% 2.30% 4.49%
Number of daily rates quoted 3 2 8
Average daily rate £375 £355 £280
Average daily rate % change year-on-year
+5.63% +26.78%
90% offered a daily rate of more than £343 £199 £139
10% offered a daily rate of more than £475 £511 £343
UK excluding London average daily rate £358 £350 £350
% change year-on-year
+2.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.50 £16.00 £17.00
% change year-on-year
-21.87% -5.88%
Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
144 217 178
As % of all contract IT jobs located in Kent 66.36% 62.54% 59.93%
Number of daily rates quoted 93 102 107
Average daily rate £375 £325 £322
Average daily rate % change year-on-year
+15.38% +0.93%
90% offered a daily rate of more than £260 £256 £138
10% offered a daily rate of more than £530 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 4 4 6
Average hourly rate £17.00 £33.50 £17.50
Average hourly rate % change year-on-year
-49.25% +91.42%
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Delivery
South East

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Kent region.

Service Delivery Daily Rate Trend in Kent

Service Delivery
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Kent region over the 3 months to 18 April 2014.

Service Delivery Daily Rate Histogram in Kent

Service Delivery
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Kent region.

Service Delivery Hourly Rate Trend in Kent

Service Delivery
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Tunbridge Wells -5 1 £500 -9.09% 1
West Malling - - - -
Canterbury - - - -
Chatham - - - - 1
Dover - - - -
Maidstone - - - -
Sandwich - - - -
Sevenoaks - - - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 18 April 2014, IT contractor jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 4 (36.36%) ITIL
1 4 (36.36%) MS Excel
1 4 (36.36%) Project Management
1 4 (36.36%) Degree
2 3 (27.27%) MS PowerPoint
2 3 (27.27%) Telecoms
3 2 (18.18%) Finance
3 2 (18.18%) Change Management
3 2 (18.18%) SLA
3 2 (18.18%) ITIL Certification
3 2 (18.18%) NHS
3 2 (18.18%) Asset Management
3 2 (18.18%) ITSM
3 2 (18.18%) MS Office
4 1 (9.09%) Management Information System
4 1 (9.09%) Risk Management
4 1 (9.09%) Business Analysis
4 1 (9.09%) Incident Management
4 1 (9.09%) Marketing
4 1 (9.09%) CMDB
4 1 (9.09%) Performance Management
4 1 (9.09%) Video Conferencing
4 1 (9.09%) Data Protection
4 1 (9.09%) ITIL V3
4 1 (9.09%) Change Control
4 1 (9.09%) Qualitative Research
4 1 (9.09%) Performance Monitoring
4 1 (9.09%) Service Management
4 1 (9.09%) Process Management
4 1 (9.09%) Six Sigma

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 4 (36.36%) MS Excel
2 3 (27.27%) MS PowerPoint
3 2 (18.18%) MS Office
4 1 (9.09%) SPSS
4 1 (9.09%) MS Visio
Communications & Networking
1 1 (9.09%) MPLS
1 1 (9.09%) LAN
1 1 (9.09%) WAN
General
1 3 (27.27%) Telecoms
2 2 (18.18%) Finance
3 1 (9.09%) Marketing
3 1 (9.09%) Law
3 1 (9.09%) Legal
3 1 (9.09%) Advertising
Job Titles
1 4 (36.36%) Project Manager
2 2 (18.18%) Service Manager
2 2 (18.18%) Analyst
2 2 (18.18%) ITIL Manager
3 1 (9.09%) IT Services Manager
3 1 (9.09%) Research Analyst
3 1 (9.09%) Process Manager
3 1 (9.09%) IT Operations Manager
3 1 (9.09%) ITIL Service Manager
3 1 (9.09%) Voice Project Manager
3 1 (9.09%) Service Design Manager
3 1 (9.09%) Commercial Manager
3 1 (9.09%) Business Process Analyst
3 1 (9.09%) Process Analyst
3 1 (9.09%) Delivery Manager
3 1 (9.09%) Data Manager
3 1 (9.09%) IT Services Delivery Manager
3 1 (9.09%) Operations Manager
3 1 (9.09%) Business Analyst
3 1 (9.09%) Services Delivery Manager
Miscellaneous
1 2 (18.18%) NHS
2 1 (9.09%) Management Information System
2 1 (9.09%) CMDB
2 1 (9.09%) Video Conferencing
Processes & Methodologies
1 4 (36.36%) ITIL
1 4 (36.36%) Project Management
2 2 (18.18%) Change Management
2 2 (18.18%) Asset Management
2 2 (18.18%) ITSM
3 1 (9.09%) Risk Management
3 1 (9.09%) Business Analysis
3 1 (9.09%) Incident Management
3 1 (9.09%) Performance Management
3 1 (9.09%) Data Protection
3 1 (9.09%) ITIL V3
3 1 (9.09%) Change Control
3 1 (9.09%) Qualitative Research
3 1 (9.09%) Performance Monitoring
3 1 (9.09%) Service Management
3 1 (9.09%) Process Management
3 1 (9.09%) Six Sigma
3 1 (9.09%) Benchmarking
3 1 (9.09%) Stakeholder Management
3 1 (9.09%) Risk Assessment
Qualifications
1 4 (36.36%) Degree
2 2 (18.18%) ITIL Certification
Quality Assurance & Compliance
1 2 (18.18%) SLA
Vendors
1 1 (9.09%) Microsoft
1 1 (9.09%) Citrix