The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 77 85 89
Rank change year-on-year
+8 +4
Permanent jobs citing Service Delivery 11 19 21
As % of all permanent IT jobs located in Kent 1.14% 1.74% 1.82%
As % of the Processes & Methodologies category 1.30% 2.04% 2.10%
Number of salaries quoted 10 19 14
Median salary £43,750 £46,000 £57,500
Median salary % change year-on-year
-4.89% -20.00%
90% offered a salary of more than £27,750 £22,500 £42,859
10% offered a salary of more than £67,500 £52,100 £61,750
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
848 932 998
As % of all permanent IT jobs located in Kent 88.15% 85.11% 86.26%
Number of salaries quoted 744 811 876
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,750 £28,000 £29,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 2 July 2016.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 4 £67,500 -
West Malling - 3 £35,000 -
Sevenoaks - 1 £28,000 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 2 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Service Delivery.

1 17 (37.78%) ITIL
1 17 (37.78%) Microsoft
2 14 (31.11%) Windows
2 14 (31.11%) Security Cleared
3 13 (28.89%) Active Directory
4 12 (26.67%) SLA
5 11 (24.44%) Change Management
6 10 (22.22%) Cisco
6 10 (22.22%) DNS
6 10 (22.22%) DHCP
7 9 (20.00%) Cisco Certification
7 9 (20.00%) Firewall
8 8 (17.78%) VPN
8 8 (17.78%) PRINCE2
9 7 (15.56%) MS Excel
9 7 (15.56%) TCP/IP
9 7 (15.56%) CCNP
9 7 (15.56%) Service Management
9 7 (15.56%) Data Centre
10 6 (13.33%) SC Cleared
10 6 (13.33%) Hyper-V
10 6 (13.33%) Resource Management
10 6 (13.33%) SAN
10 6 (13.33%) CheckPoint
10 6 (13.33%) CCNA
10 6 (13.33%) MS Exchange
11 5 (11.11%) Unix
11 5 (11.11%) Linux
11 5 (11.11%) IIS
11 5 (11.11%) CCDA

Service Delivery
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.33%) MS Exchange
2 5 (11.11%) IIS
3 4 (8.89%) SharePoint
3 4 (8.89%) Skype for Business
4 3 (6.67%) Exchange Server 2010
4 3 (6.67%) Exchange Server 2013
4 3 (6.67%) SharePoint 2010
4 3 (6.67%) SharePoint 2013
Applications
1 7 (15.56%) MS Excel
2 3 (6.67%) MS Office
3 2 (4.44%) Spreadsheet
Cloud Services
1 4 (8.89%) Office 365
2 3 (6.67%) SaaS
Communications & Networking
1 10 (22.22%) DHCP
1 10 (22.22%) DNS
2 9 (20.00%) Firewall
3 8 (17.78%) VPN
4 7 (15.56%) TCP/IP
5 6 (13.33%) SAN
6 5 (11.11%) Wireless
7 3 (6.67%) Cisco Nexus
7 3 (6.67%) Fibre Channel
7 3 (6.67%) iSCSI
7 3 (6.67%) NAS
8 2 (4.44%) Cisco ASA
8 2 (4.44%) VXLAN
8 2 (4.44%) WAN
9 1 (2.22%) ADSL
9 1 (2.22%) Ethernet
9 1 (2.22%) LAN
9 1 (2.22%) MPLS
9 1 (2.22%) OSPF
9 1 (2.22%) SSL
Database & Business Intelligence
1 4 (8.89%) SQL Server
2 3 (6.67%) SQL Server 2008
Development Applications
1 3 (6.67%) Visual Studio
General
1 4 (8.89%) Finance
2 3 (6.67%) Local Government
3 2 (4.44%) Legal
3 2 (4.44%) Marketing
4 1 (2.22%) Law
4 1 (2.22%) Telecoms
Job Titles
1 8 (17.78%) Server Engineer
2 7 (15.56%) Analyst
2 7 (15.56%) Infrastructure Manager
3 6 (13.33%) Client Services Manager
3 6 (13.33%) Infrastructure Services Manager
3 6 (13.33%) ITIL Manager
3 6 (13.33%) ITIL Service Manager
3 6 (13.33%) Service Desk Manager
3 6 (13.33%) Service Manager
4 5 (11.11%) Active Directory Engineer
4 5 (11.11%) Architect
4 5 (11.11%) IT Engineer
4 5 (11.11%) Network Architect
5 4 (8.89%) Backup Engineer
5 4 (8.89%) IT Manager
5 4 (8.89%) Network Design Architect
6 3 (6.67%) Hyper-V Engineer
6 3 (6.67%) IT Support
6 3 (6.67%) Professional Services Manager
6 3 (6.67%) Senior IT Support
Miscellaneous
1 7 (15.56%) Data Centre
2 2 (4.44%) Health Informatics
2 2 (4.44%) Informatics
2 2 (4.44%) Private Cloud
3 1 (2.22%) Driving Licence
3 1 (2.22%) Fat Client
3 1 (2.22%) Thin Client
3 1 (2.22%) User Experience
Operating Systems
1 14 (31.11%) Windows
2 5 (11.11%) Linux
2 5 (11.11%) Unix
3 4 (8.89%) Windows 7
4 3 (6.67%) Windows 8
4 3 (6.67%) Windows Server 2008
5 1 (2.22%) Windows XP
Processes & Methodologies
1 17 (37.78%) ITIL
2 11 (24.44%) Change Management
3 8 (17.78%) PRINCE2
4 7 (15.56%) Service Management
5 6 (13.33%) Resource Management
6 5 (11.11%) Network Design
6 5 (11.11%) Problem Management
6 5 (11.11%) Project Management
6 5 (11.11%) Security Management
6 5 (11.11%) Service Design
7 4 (8.89%) Programme Management
8 3 (6.67%) Agile Software Development
8 3 (6.67%) Continuous Improvement
8 3 (6.67%) Disaster Recovery
8 3 (6.67%) Server Patching
8 3 (6.67%) Supplier Management
9 2 (4.44%) Budget Control
9 2 (4.44%) Change Control
9 2 (4.44%) Dependency Management
9 2 (4.44%) Operations Management
Programming Languages
1 3 (6.67%) PowerShell
2 1 (2.22%) C
2 1 (2.22%) SQL
Qualifications
1 14 (31.11%) Security Cleared
2 9 (20.00%) Cisco Certification
3 7 (15.56%) CCNP
4 6 (13.33%) CCNA
4 6 (13.33%) SC Cleared
5 5 (11.11%) CCDA
5 5 (11.11%) CCDP
5 5 (11.11%) CCIE
5 5 (11.11%) CCSA
5 5 (11.11%) CCSE
5 5 (11.11%) JNCIE
5 5 (11.11%) JNCIP
6 4 (8.89%) Degree
7 3 (6.67%) ITIL Certification
7 3 (6.67%) ITIL Foundation Certificate
8 2 (4.44%) CISM
8 2 (4.44%) CISSP
8 2 (4.44%) IISP
8 2 (4.44%) Microsoft Certification
9 1 (2.22%) Network+ Certification
Quality Assurance & Compliance
1 12 (26.67%) SLA
2 3 (6.67%) ISO/IEC 20000
System Software
1 13 (28.89%) Active Directory
2 6 (13.33%) Hyper-V
3 4 (8.89%) VMware Infrastructure
4 3 (6.67%) Forefront TMG
4 3 (6.67%) ISA Server
5 1 (2.22%) vCloud
Systems Management
1 3 (6.67%) SCCM
1 3 (6.67%) Tivoli
1 3 (6.67%) Tivoli Storage Manager
2 2 (4.44%) MIIS
3 1 (2.22%) Norton AntiVirus
Vendors
1 17 (37.78%) Microsoft
2 10 (22.22%) Cisco
3 6 (13.33%) CheckPoint
4 5 (11.11%) EMC
4 5 (11.11%) HP
4 5 (11.11%) Remedy
5 4 (8.89%) VMware
6 3 (6.67%) Citrix
6 3 (6.67%) Dell
6 3 (6.67%) IBM
6 3 (6.67%) WatchGuard
7 2 (4.44%) F5
7 2 (4.44%) Juniper
7 2 (4.44%) Palo Alto
8 1 (2.22%) Apple
8 1 (2.22%) BMC
8 1 (2.22%) BT
8 1 (2.22%) Extreme Networks
8 1 (2.22%) Openreach
8 1 (2.22%) Symantec