The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 73 68 73
Rank change year-on-year
-5 +5
Permanent jobs citing Service Delivery 18 45 15
As % of all permanent IT jobs located in Kent 1.89% 3.66% 1.33%
As % of the Processes & Methodologies category 2.33% 4.36% 1.73%
Number of salaries quoted 15 38 8
Average salary £67,500 £48,750 £65,000
Average salary % change year-on-year
+38.46% -25.00%
90% offered a salary of more than £34,500 £33,600 £20,000
10% offered a salary of more than £106,000 £67,000 £68,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
772 1031 865
As % of all permanent IT jobs located in Kent 81.09% 83.82% 76.62%
Number of salaries quoted 694 808 721
Average salary £43,500 £45,000 £42,500
Average salary % change year-on-year
-3.33% +5.88%
90% offered a salary of more than £29,600 £30,000 £31,100
10% offered a salary of more than £60,000 £75,000 £56,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 30 March 2015.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +9 7 £70,000 -9.67%
Chatham 0 2 £130,000 +147.61%
Dartford - 2 £37,500 -
Folkestone - 2 - -
West Malling +9 1 £28,000 +16.66%
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 30 March 2015, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (44.44%) ITIL
2 15 (33.33%) Windows
3 14 (31.11%) Finance
4 12 (26.67%) SLA
5 11 (24.44%) Microsoft
5 11 (24.44%) SQL
6 8 (17.78%) Project Management
7 7 (15.56%) Service Management
7 7 (15.56%) MS Excel
7 7 (15.56%) CCNA
7 7 (15.56%) Cisco Certification
7 7 (15.56%) Microsoft Certification
8 6 (13.33%) Performance Management
8 6 (13.33%) SAN
8 6 (13.33%) LAN
8 6 (13.33%) WAN
8 6 (13.33%) MCSE
8 6 (13.33%) Agile Software Development
8 6 (13.33%) VMware
9 5 (11.11%) SQL Server Integration Services
9 5 (11.11%) SQL Server
9 5 (11.11%) Citrix
9 5 (11.11%) TCP/IP
9 5 (11.11%) COBIT
9 5 (11.11%) Operations Management
10 4 (8.89%) VMware Infrastructure
10 4 (8.89%) Analytical Skills
10 4 (8.89%) Line Management
10 4 (8.89%) Business Intelligence
10 4 (8.89%) Cisco

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 30 March 2015, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.67%) SAS
1 3 (6.67%) IIS
2 2 (4.44%) MS Exchange
3 1 (2.22%) Blackberry Enterprise Server
3 1 (2.22%) Exchange Server 2003
3 1 (2.22%) Lync
Applications
1 7 (15.56%) MS Excel
2 4 (8.89%) MS Office
3 2 (4.44%) Spreadsheet
4 1 (2.22%) PrintSoft PReS
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 6 (13.33%) LAN
1 6 (13.33%) WAN
1 6 (13.33%) SAN
2 5 (11.11%) TCP/IP
3 4 (8.89%) Ethernet
3 4 (8.89%) Firewall
4 3 (6.67%) Internet
4 3 (6.67%) VPN
5 2 (4.44%) DNS
5 2 (4.44%) FTP
6 1 (2.22%) SNMP
6 1 (2.22%) DHCP
6 1 (2.22%) ADSL
6 1 (2.22%) Broadband
6 1 (2.22%) OSPF
6 1 (2.22%) BGP
6 1 (2.22%) Wireless
6 1 (2.22%) IP Telephony
6 1 (2.22%) SHDSL
6 1 (2.22%) Unified Communications
Database & Business Intelligence
1 5 (11.11%) SQL Server
1 5 (11.11%) SQL Server Integration Services
2 3 (6.67%) SAS Data Integration Studio
2 3 (6.67%) Data Warehouse
3 2 (4.44%) OLTP
3 2 (4.44%) Data Mart
4 1 (2.22%) SQL Server Analysis Services
4 1 (2.22%) SQL Server 2000
4 1 (2.22%) Microsoft Analysis Services
4 1 (2.22%) SQL Server Reporting Services
General
1 14 (31.11%) Finance
2 3 (6.67%) Legal
2 3 (6.67%) Marketing
3 2 (4.44%) Telecoms
4 1 (2.22%) Advertising
Job Titles
1 7 (15.56%) Operations Manager
1 7 (15.56%) Service Manager
1 7 (15.56%) IT Operations Manager
2 6 (13.33%) Analyst
3 5 (11.11%) Infrastructure Manager
4 4 (8.89%) Vendor Manager
4 4 (8.89%) Service Assurance Manager
5 3 (6.67%) Developer
5 3 (6.67%) Project Manager
5 3 (6.67%) Infrastructure Engineer
6 2 (4.44%) Business Analyst
6 2 (4.44%) Service Analyst
6 2 (4.44%) IT Infrastructure Manager
6 2 (4.44%) Incident Analyst
6 2 (4.44%) Operations Director
6 2 (4.44%) Product Manager
6 2 (4.44%) Delivery Manager
6 2 (4.44%) Services Delivery Analyst
6 2 (4.44%) Technical Business Analyst
7 1 (2.22%) Business Manager
Libraries, Frameworks & Software Standards
1 3 (6.67%) .NET
1 3 (6.67%) .NET Framework
2 2 (4.44%) XML
2 2 (4.44%) SOAP
3 1 (2.22%) Web Services
Miscellaneous
1 4 (8.89%) Management Information System
1 4 (8.89%) Analytical Skills
2 2 (4.44%) Blackberry
2 2 (4.44%) Data Integration
3 1 (2.22%) PMI
3 1 (2.22%) Thin Client
3 1 (2.22%) Replication
3 1 (2.22%) Clustering
3 1 (2.22%) Statistics
3 1 (2.22%) Fat Client
3 1 (2.22%) Performance Metrics
Operating Systems
1 15 (33.33%) Windows
2 3 (6.67%) Windows XP
2 3 (6.67%) Windows 7
2 3 (6.67%) Windows Server 2012
3 2 (4.44%) Windows 8
3 2 (4.44%) Windows 2000
4 1 (2.22%) UNIX
4 1 (2.22%) Linux
4 1 (2.22%) Mac OS X
4 1 (2.22%) Windows Server 2003
4 1 (2.22%) Windows Server 2008
4 1 (2.22%) Windows 2000 Server
Processes & Methodologies
1 20 (44.44%) ITIL
2 8 (17.78%) Project Management
3 7 (15.56%) Service Management
4 6 (13.33%) Agile Software Development
4 6 (13.33%) Performance Management
5 5 (11.11%) Operations Management
6 4 (8.89%) Supplier Management
6 4 (8.89%) Change Management
6 4 (8.89%) Business Intelligence
6 4 (8.89%) Information Security
6 4 (8.89%) Line Management
7 3 (6.67%) People Management
7 3 (6.67%) Continuous Improvement
7 3 (6.67%) Risk Management
7 3 (6.67%) Migration
7 3 (6.67%) Stakeholder Management
7 3 (6.67%) PRINCE2
8 2 (4.44%) CRM
8 2 (4.44%) Data Modelling
8 2 (4.44%) Incident Management
Programming Languages
1 11 (24.44%) SQL
2 2 (4.44%) VBScript
3 1 (2.22%) VB
3 1 (2.22%) PowerShell
3 1 (2.22%) T-SQL
3 1 (2.22%) C
Qualifications
1 7 (15.56%) Cisco Certification
1 7 (15.56%) Microsoft Certification
1 7 (15.56%) CCNA
2 6 (13.33%) MCSE
3 3 (6.67%) MCSA
3 3 (6.67%) Degree
4 2 (4.44%) SC Cleared
4 2 (4.44%) Security Cleared
4 2 (4.44%) MCITP
4 2 (4.44%) HND
4 2 (4.44%) ITIL Certification
5 1 (2.22%) PMI Certification
5 1 (2.22%) VMware Certified Professional (VCP)
5 1 (2.22%) MCP
5 1 (2.22%) CCIE
5 1 (2.22%) CCDP
Quality Assurance & Compliance
1 12 (26.67%) SLA
2 5 (11.11%) COBIT
3 3 (6.67%) QA
4 1 (2.22%) P3O
System Software
1 4 (8.89%) VMware Infrastructure
2 3 (6.67%) Hyper-V
3 2 (4.44%) Active Directory
4 1 (2.22%) Terminal Server
4 1 (2.22%) XenApp
Systems Management
1 2 (4.44%) Backup Exec
2 1 (2.22%) WSUS
2 1 (2.22%) EMC NetWorker
2 1 (2.22%) Tivoli Storage Manager
2 1 (2.22%) ARCserve
2 1 (2.22%) NetBackup
Vendors
1 11 (24.44%) Microsoft
2 6 (13.33%) VMware
3 5 (11.11%) Citrix
4 4 (8.89%) Cisco
5 3 (6.67%) HP
5 3 (6.67%) CheckPoint
6 2 (4.44%) EMC
6 2 (4.44%) Juniper
7 1 (2.22%) Apple
7 1 (2.22%) Avaya
7 1 (2.22%) SunGard
7 1 (2.22%) Remedy
7 1 (2.22%) BT
7 1 (2.22%) Wyse
7 1 (2.22%) Blue Coat
7 1 (2.22%) Brocade
7 1 (2.22%) TippingPoint
7 1 (2.22%) Tufin
7 1 (2.22%) F5
7 1 (2.22%) LogLogic