The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 74 62 58
Rank change year-on-year
-12 -4
Permanent jobs citing Service Delivery 24 33 20
As % of all permanent IT jobs located in Kent 2.33% 2.99% 2.40%
As % of the Processes & Methodologies category 2.78% 3.97% 3.17%
Number of salaries quoted 16 27 17
Average salary £60,000 £52,500 £52,500
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £39,140 £25,000 £40,000
10% offered a salary of more than £70,000 £83,800 £62,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
864 831 631
As % of all permanent IT jobs located in Kent 83.88% 75.27% 75.84%
Number of salaries quoted 733 712 570
Average salary £42,000 £43,500 £42,500
Average salary % change year-on-year
-3.44% +2.35%
90% offered a salary of more than £30,000 £28,500 £31,500
10% offered a salary of more than £55,000 £57,500 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +23 5 £70,000 -
Dover +2 4 £60,000 +29.03% 1
Chatham -5 2 £55,000 -
West Malling - 2 £35,500 -
Maidstone - 1 - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 22 August 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 42 (70.00%) ITIL
2 26 (43.33%) Microsoft
3 25 (41.67%) Windows
4 24 (40.00%) Finance
5 21 (35.00%) Cisco
6 20 (33.33%) Firewall
7 19 (31.67%) Service Management
7 19 (31.67%) Degree
7 19 (31.67%) MS Exchange
8 16 (26.67%) WAN
8 16 (26.67%) LAN
9 15 (25.00%) Release Management
10 14 (23.33%) Active Directory
10 14 (23.33%) Stakeholder Management
11 13 (21.67%) IP Telephony
11 13 (21.67%) Cisco Certification
12 11 (18.33%) Supplier Management
13 10 (16.67%) VMware
13 10 (16.67%) SQL
14 9 (15.00%) MS Office
14 9 (15.00%) SLA
14 9 (15.00%) Microsoft Certification
14 9 (15.00%) Exchange Server 2003
14 9 (15.00%) Cisco IPT
14 9 (15.00%) Windows 7
15 8 (13.33%) SQL Server
15 8 (13.33%) MCSE
16 7 (11.67%) MCSA
16 7 (11.67%) COBIT
17 6 (10.00%) Change Management

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 22 August 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (31.67%) MS Exchange
2 9 (15.00%) Exchange Server 2003
3 6 (10.00%) Exchange Server 2010
4 4 (6.67%) SharePoint
5 3 (5.00%) Lync
6 1 (1.67%) Exchange Server 2007
Applications
1 9 (15.00%) MS Office
2 4 (6.67%) MS Excel
Business Applications
1 4 (6.67%) Dynamics CRM
2 3 (5.00%) RMDS
3 2 (3.33%) SAP Oil and Gas
Communications & Networking
1 20 (33.33%) Firewall
2 16 (26.67%) WAN
2 16 (26.67%) LAN
3 13 (21.67%) IP Telephony
4 9 (15.00%) Cisco IPT
5 6 (10.00%) TCP/IP
6 5 (8.33%) FTP
6 5 (8.33%) SAN
7 4 (6.67%) DNS
7 4 (6.67%) VoIP
8 3 (5.00%) F5 BIG-IP LTM
8 3 (5.00%) F5 BIG-IP GTM
8 3 (5.00%) Multicast
8 3 (5.00%) DHCP
8 3 (5.00%) IPsec
8 3 (5.00%) Wireshark
9 2 (3.33%) Unified Communications
10 1 (1.67%) Ethernet
10 1 (1.67%) ADSL
10 1 (1.67%) Internet
Database & Business Intelligence
1 8 (13.33%) SQL Server
2 3 (5.00%) Oracle Database
2 3 (5.00%) Oracle Database 11g
3 2 (3.33%) SQL Server 2008
4 1 (1.67%) SQL Server 2012
4 1 (1.67%) SQL Server Analysis Services
4 1 (1.67%) Crystal Reports
4 1 (1.67%) MySQL
4 1 (1.67%) Oracle9i Database
4 1 (1.67%) Oracle Database 10g
4 1 (1.67%) SQL Server 2000
4 1 (1.67%) SQL Server 2005
4 1 (1.67%) SQL Server Integration Services
4 1 (1.67%) Microsoft Analysis Services
4 1 (1.67%) SQL Server Reporting Services
General
1 24 (40.00%) Finance
2 5 (8.33%) Marketing
3 3 (5.00%) Telecoms
4 2 (3.33%) Manufacturing
4 2 (3.33%) Electronics
4 2 (3.33%) Financial Institution
5 1 (1.67%) Local Government
5 1 (1.67%) Retail
Job Titles
1 13 (21.67%) Infrastructure Manager
2 11 (18.33%) Service Manager
3 5 (8.33%) Operations Engineer
3 5 (8.33%) Analyst
3 5 (8.33%) Network Manager
4 4 (6.67%) Operations Manager
4 4 (6.67%) Support Analyst
4 4 (6.67%) CRM Manager
5 3 (5.00%) Head of ICT
5 3 (5.00%) Network Infrastructure Manager
5 3 (5.00%) Service Transition Manager
5 3 (5.00%) Pre Sales Engineer
5 3 (5.00%) Applications Support
5 3 (5.00%) DBA
5 3 (5.00%) Applications Support Analyst
5 3 (5.00%) Product Manager
5 3 (5.00%) Transition Manager
5 3 (5.00%) Head of IT
6 2 (3.33%) Cisco Engineer
6 2 (3.33%) Server Engineer
Libraries, Frameworks & Software Standards
1 3 (5.00%) Rendezvous
Miscellaneous
1 4 (6.67%) Replication
2 3 (5.00%) Fat Client
2 3 (5.00%) Credit Risk
2 3 (5.00%) Blackberry
2 3 (5.00%) Thin Client
2 3 (5.00%) Management Information System
3 2 (3.33%) DTV
4 1 (1.67%) Open Source
4 1 (1.67%) N-Tier
4 1 (1.67%) Biometrics
4 1 (1.67%) Clustering
4 1 (1.67%) Mathematics
Operating Systems
1 25 (41.67%) Windows
2 9 (15.00%) Windows 7
3 6 (10.00%) Windows Server 2008
3 6 (10.00%) Windows Server 2012
4 3 (5.00%) VMS
5 2 (3.33%) Windows Server 2003
6 1 (1.67%) Windows 8
6 1 (1.67%) Apple iOS
6 1 (1.67%) Windows XP
Processes & Methodologies
1 42 (70.00%) ITIL
2 19 (31.67%) Service Management
3 15 (25.00%) Release Management
4 14 (23.33%) Stakeholder Management
5 11 (18.33%) Supplier Management
6 6 (10.00%) Change Management
6 6 (10.00%) Risk Management
6 6 (10.00%) Performance Management
7 5 (8.33%) Business Intelligence
7 5 (8.33%) Project Management
8 4 (6.67%) ITSM
8 4 (6.67%) CRM
8 4 (6.67%) Network Management
8 4 (6.67%) Capacity Management
9 3 (5.00%) Continuous Improvement
9 3 (5.00%) Network Architecture
9 3 (5.00%) Performance Tuning
9 3 (5.00%) Time Management
9 3 (5.00%) Market Research
9 3 (5.00%) Problem Management
Programming Languages
1 10 (16.67%) SQL
2 2 (3.33%) C
3 1 (1.67%) T-SQL
Qualifications
1 19 (31.67%) Degree
2 13 (21.67%) Cisco Certification
3 9 (15.00%) Microsoft Certification
4 8 (13.33%) MCSE
5 7 (11.67%) MCSA
6 4 (6.67%) MCITP
6 4 (6.67%) CCDP
6 4 (6.67%) CCNA
6 4 (6.67%) CCIE
7 3 (5.00%) CCNP
7 3 (5.00%) CCDA
8 2 (3.33%) VMware Certified Professional (VCP)
8 2 (3.33%) CISSP
8 2 (3.33%) ITIL Certification
9 1 (1.67%) MCDBA
9 1 (1.67%) MCP
9 1 (1.67%) CCA
9 1 (1.67%) Citrix Certification
9 1 (1.67%) ISEB
9 1 (1.67%) EXIN
Quality Assurance & Compliance
1 9 (15.00%) SLA
2 7 (11.67%) COBIT
System Software
1 14 (23.33%) Active Directory
2 3 (5.00%) XenApp
2 3 (5.00%) VMware Infrastructure
3 2 (3.33%) Oracle RAC
4 1 (1.67%) XenDesktop
4 1 (1.67%) VMware ESX
Systems Management
1 2 (3.33%) Data Guard
2 1 (1.67%) Backup Exec
Vendors
1 26 (43.33%) Microsoft
2 21 (35.00%) Cisco
3 10 (16.67%) VMware
4 4 (6.67%) Citrix
4 4 (6.67%) Adobe
4 4 (6.67%) SolarWinds
5 3 (5.00%) LogLogic
5 3 (5.00%) F5
5 3 (5.00%) Tufin
5 3 (5.00%) TippingPoint
5 3 (5.00%) Tradeweb
5 3 (5.00%) Oracle
5 3 (5.00%) Radianz
5 3 (5.00%) CheckPoint
5 3 (5.00%) TIBCO
5 3 (5.00%) Bloomberg
5 3 (5.00%) Juniper
5 3 (5.00%) NetScout
5 3 (5.00%) Blue Coat
6 2 (3.33%) Wyse
Dover, Kent
Spring Technology
Salary: £60000.00 - £65000.00 per annum
Posted: Yesterday