The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 77 65 60
Rank change year-on-year
-12 -5
Permanent jobs citing Service Delivery 24 28 18
As % of all permanent IT jobs located in Kent 2.17% 2.64% 2.17%
As % of the Processes & Methodologies category 2.59% 3.62% 2.82%
Number of salaries quoted 16 24 15
Average salary £58,750 £52,750 £52,500
Average salary % change year-on-year
+11.37% +0.47%
90% offered a salary of more than £41,390 £25,000 £40,000
10% offered a salary of more than £70,000 £91,900 £62,500
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
928 774 639
As % of all permanent IT jobs located in Kent 83.83% 72.95% 77.17%
Number of salaries quoted 798 662 578
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,500 £28,500
10% offered a salary of more than £55,100 £57,000 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
South East

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 31 July 2014.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +16 5 £70,000 - 1
Dover -1 3 £58,750 +26.34%
Chatham -2 3 £55,000 -
Maidstone -10 1 - -
Folkestone - 1 £40,000 -
West Malling - 1 £35,500 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 31 July 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 42 (66.67%) ITIL
2 26 (41.27%) Microsoft
3 25 (39.68%) Windows
3 25 (39.68%) Finance
4 22 (34.92%) Service Management
5 21 (33.33%) Firewall
5 21 (33.33%) MS Exchange
5 21 (33.33%) Cisco
6 20 (31.75%) Degree
7 16 (25.40%) Release Management
7 16 (25.40%) LAN
7 16 (25.40%) WAN
8 15 (23.81%) Active Directory
9 14 (22.22%) Cisco Certification
9 14 (22.22%) Stakeholder Management
9 14 (22.22%) IP Telephony
10 13 (20.63%) Supplier Management
11 12 (19.05%) MS Office
12 11 (17.46%) SLA
13 10 (15.87%) SQL
13 10 (15.87%) Exchange Server 2003
13 10 (15.87%) Cisco IPT
14 9 (14.29%) Windows 7
15 8 (12.70%) Microsoft Certification
15 8 (12.70%) VMware
16 7 (11.11%) Risk Management
16 7 (11.11%) Change Management
16 7 (11.11%) SQL Server
16 7 (11.11%) MCSE
17 6 (9.52%) MCSA

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 21 (33.33%) MS Exchange
2 10 (15.87%) Exchange Server 2003
3 6 (9.52%) Exchange Server 2010
4 5 (7.94%) SharePoint
5 3 (4.76%) Lync
6 1 (1.59%) Exchange Server 2007
6 1 (1.59%) CMS
Applications
1 12 (19.05%) MS Office
2 3 (4.76%) MS Excel
3 1 (1.59%) MS Project
3 1 (1.59%) MS Visio
3 1 (1.59%) MS PowerPoint
Business Applications
1 4 (6.35%) Dynamics CRM
2 3 (4.76%) RMDS
3 2 (3.17%) SAP Oil and Gas
4 1 (1.59%) Remedy ITSM
Communications & Networking
1 21 (33.33%) Firewall
2 16 (25.40%) LAN
2 16 (25.40%) WAN
3 14 (22.22%) IP Telephony
4 10 (15.87%) Cisco IPT
5 5 (7.94%) FTP
5 5 (7.94%) TCP/IP
6 3 (4.76%) Wireshark
6 3 (4.76%) Multicast
6 3 (4.76%) F5 BIG-IP LTM
6 3 (4.76%) F5 BIG-IP GTM
6 3 (4.76%) SAN
6 3 (4.76%) VoIP
6 3 (4.76%) DNS
6 3 (4.76%) DHCP
6 3 (4.76%) IPsec
7 2 (3.17%) Unified Communications
8 1 (1.59%) Network Security
8 1 (1.59%) Intrusion Detection
8 1 (1.59%) Wireless
Database & Business Intelligence
1 7 (11.11%) SQL Server
2 3 (4.76%) Oracle Database 11g
2 3 (4.76%) Oracle Database
3 2 (3.17%) SQL Server 2008
4 1 (1.59%) SQL Server Analysis Services
4 1 (1.59%) SQL Server 2012
4 1 (1.59%) Oracle Database 10g
4 1 (1.59%) SQL Server 2000
4 1 (1.59%) Crystal Reports
4 1 (1.59%) MySQL
4 1 (1.59%) Oracle9i Database
4 1 (1.59%) SQL Server 2005
4 1 (1.59%) SQL Server Integration Services
4 1 (1.59%) Microsoft Analysis Services
4 1 (1.59%) SQL Server Reporting Services
General
1 25 (39.68%) Finance
2 6 (9.52%) Marketing
3 2 (3.17%) Electronics
3 2 (3.17%) Telecoms
3 2 (3.17%) Manufacturing
4 1 (1.59%) Financial Institution
Job Titles
1 12 (19.05%) Infrastructure Manager
2 11 (17.46%) Service Manager
3 7 (11.11%) Network Manager
4 6 (9.52%) Analyst
5 5 (7.94%) Operations Engineer
6 4 (6.35%) Operations Manager
6 4 (6.35%) Support Analyst
6 4 (6.35%) Product Manager
6 4 (6.35%) CRM Manager
7 3 (4.76%) Head of ICT
7 3 (4.76%) Service Transition Manager
7 3 (4.76%) Pre Sales Engineer
7 3 (4.76%) Network Infrastructure Manager
7 3 (4.76%) Applications Support Analyst
7 3 (4.76%) Transition Manager
7 3 (4.76%) Applications Support
7 3 (4.76%) DBA
8 2 (3.17%) Oracle DBA
8 2 (3.17%) Cisco Engineer
8 2 (3.17%) Server Engineer
Libraries, Frameworks & Software Standards
1 3 (4.76%) Rendezvous
Miscellaneous
1 4 (6.35%) Replication
1 4 (6.35%) Credit Risk
2 3 (4.76%) Fat Client
2 3 (4.76%) Thin Client
2 3 (4.76%) Blackberry
2 3 (4.76%) Management Information System
3 2 (3.17%) DTV
4 1 (1.59%) CMDB
4 1 (1.59%) Open Source
4 1 (1.59%) Biometrics
4 1 (1.59%) N-Tier
4 1 (1.59%) Statistics
4 1 (1.59%) Clustering
Operating Systems
1 25 (39.68%) Windows
2 9 (14.29%) Windows 7
3 6 (9.52%) Windows Server 2012
3 6 (9.52%) Windows Server 2008
4 2 (3.17%) VMS
4 2 (3.17%) Windows Server 2003
5 1 (1.59%) Windows 8
5 1 (1.59%) Apple iOS
5 1 (1.59%) Windows XP
Processes & Methodologies
1 42 (66.67%) ITIL
2 22 (34.92%) Service Management
3 16 (25.40%) Release Management
4 14 (22.22%) Stakeholder Management
5 13 (20.63%) Supplier Management
6 7 (11.11%) Risk Management
6 7 (11.11%) Change Management
7 5 (7.94%) Performance Management
7 5 (7.94%) Business Intelligence
7 5 (7.94%) ITSM
8 4 (6.35%) CRM
8 4 (6.35%) Project Management
8 4 (6.35%) Market Research
8 4 (6.35%) Continuous Improvement
9 3 (4.76%) Problem Management
9 3 (4.76%) Load Balancing
9 3 (4.76%) Operations Management
9 3 (4.76%) Time Management
9 3 (4.76%) Performance Tuning
9 3 (4.76%) Network Architecture
Programming Languages
1 10 (15.87%) SQL
2 1 (1.59%) C
2 1 (1.59%) T-SQL
Qualifications
1 20 (31.75%) Degree
2 14 (22.22%) Cisco Certification
3 8 (12.70%) Microsoft Certification
4 7 (11.11%) MCSE
5 6 (9.52%) MCSA
6 3 (4.76%) CCIE
6 3 (4.76%) CCNP
6 3 (4.76%) CCNA
6 3 (4.76%) CCDA
6 3 (4.76%) CCDP
6 3 (4.76%) MCITP
7 2 (3.17%) ITIL Certification
7 2 (3.17%) CISSP
8 1 (1.59%) Security Cleared
8 1 (1.59%) CCA
8 1 (1.59%) Citrix Certification
8 1 (1.59%) ISEB
8 1 (1.59%) MCDBA
8 1 (1.59%) EXIN
8 1 (1.59%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (17.46%) SLA
2 5 (7.94%) COBIT
System Software
1 15 (23.81%) Active Directory
2 3 (4.76%) XenApp
3 2 (3.17%) VMware Infrastructure
3 2 (3.17%) Oracle RAC
4 1 (1.59%) XenDesktop
4 1 (1.59%) VMware ESX
Systems Management
1 2 (3.17%) Data Guard
Vendors
1 26 (41.27%) Microsoft
2 21 (33.33%) Cisco
3 8 (12.70%) VMware
4 4 (6.35%) CheckPoint
4 4 (6.35%) Juniper
4 4 (6.35%) Citrix
4 4 (6.35%) Adobe
5 3 (4.76%) NetScout
5 3 (4.76%) TippingPoint
5 3 (4.76%) F5
5 3 (4.76%) LogLogic
5 3 (4.76%) SolarWinds
5 3 (4.76%) Tufin
5 3 (4.76%) Tradeweb
5 3 (4.76%) TIBCO
5 3 (4.76%) Bloomberg
5 3 (4.76%) Radianz
5 3 (4.76%) Oracle
5 3 (4.76%) Blue Coat
6 2 (3.17%) Wyse
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum
Posted: Yesterday
Surrey / Kent
Fidelity Worldwide Investment
Posted: 2 days ago
Kent, United Kingdom
Fidelity Worldwide Investment
Salary: Competitive
Posted: 20 days ago
Kent
Interquest - ITQ Financial - London
Salary: Negotiable + excellent benefits & bonus
Posted: 21 days ago