The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 78 71 68
Rank change year-on-year
-7 -3
Permanent jobs citing Service Delivery 29 33 12
As % of all permanent IT jobs located in Kent 2.49% 2.68% 1.55%
As % of the Processes & Methodologies category 2.93% 3.25% 2.19%
Number of salaries quoted 27 28 11
Average salary £52,500 £27,500 £36,000
Average salary % change year-on-year
+90.90% -23.61%
90% offered a salary of more than £20,500 £22,500 £29,000
10% offered a salary of more than £70,000 £50,000 £50,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
991 1014 548
As % of all permanent IT jobs located in Kent 85.14% 82.31% 70.89%
Number of salaries quoted 870 885 480
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £32,500 £31,500 £27,500
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells -4 5 £70,000 +154.54%
West Malling +6 3 £52,500 -16.00% 1
Dartford - 2 £43,625 -
Stansted - 2 £16,000 -
Maidstone +5 1 £52,500 +5.00%
Tonbridge - 1 £27,500 -
Dover - 1 £60,000 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 19 December 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 37 (62.71%) ITIL
2 25 (42.37%) Windows
3 22 (37.29%) Finance
4 20 (33.90%) Cisco
4 20 (33.90%) Microsoft
5 16 (27.12%) VMware
6 15 (25.42%) MS Excel
6 15 (25.42%) LAN
6 15 (25.42%) WAN
6 15 (25.42%) Firewall
6 15 (25.42%) SLA
7 14 (23.73%) Cisco Certification
7 14 (23.73%) Stakeholder Management
8 13 (22.03%) Project Management
8 13 (22.03%) CCNA
8 13 (22.03%) COBIT
8 13 (22.03%) SAN
9 12 (20.34%) SQL
9 12 (20.34%) Performance Management
10 10 (16.95%) Service Management
10 10 (16.95%) SQL Server
10 10 (16.95%) Line Management
11 9 (15.25%) Microsoft Certification
11 9 (15.25%) MCSE
11 9 (15.25%) Analytical Skills
11 9 (15.25%) Active Directory
12 8 (13.56%) MS Exchange
12 8 (13.56%) Blackberry
12 8 (13.56%) Degree
12 8 (13.56%) TCP/IP

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 19 December 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (13.56%) MS Exchange
2 5 (8.47%) Lync
3 3 (5.08%) SAS
3 3 (5.08%) Blackberry Enterprise Server
4 2 (3.39%) Exchange Server 2003
5 1 (1.69%) Exchange Server 2013
5 1 (1.69%) IIS
Applications
1 15 (25.42%) MS Excel
2 5 (8.47%) MS Office
3 1 (1.69%) PrintSoft PReS
3 1 (1.69%) Spreadsheet
Business Applications
1 3 (5.08%) SAP Oil and Gas
Cloud Services
1 2 (3.39%) Office 365
Communications & Networking
1 15 (25.42%) LAN
1 15 (25.42%) WAN
1 15 (25.42%) Firewall
2 13 (22.03%) SAN
3 8 (13.56%) TCP/IP
3 8 (13.56%) IP Telephony
4 5 (8.47%) Unified Communications
4 5 (8.47%) VoIP
5 4 (6.78%) Ethernet
5 4 (6.78%) DNS
6 3 (5.08%) IPsec
6 3 (5.08%) ADSL
6 3 (5.08%) VPN
6 3 (5.08%) Internet
7 2 (3.39%) MPLS
8 1 (1.69%) OSPF
8 1 (1.69%) BGP
8 1 (1.69%) Wireless
8 1 (1.69%) Broadband
8 1 (1.69%) SNMP
Database & Business Intelligence
1 10 (16.95%) SQL Server
2 4 (6.78%) SQL Server Integration Services
3 3 (5.08%) SAS Data Integration Studio
3 3 (5.08%) Data Warehouse
4 2 (3.39%) OLTP
4 2 (3.39%) Data Mart
4 2 (3.39%) Crystal Reports
General
1 22 (37.29%) Finance
2 5 (8.47%) Telecoms
2 5 (8.47%) Marketing
3 3 (5.08%) Electronics
3 3 (5.08%) Manufacturing
3 3 (5.08%) Retail
4 2 (3.39%) Local Government
4 2 (3.39%) Financial Institution
5 1 (1.69%) Legal
5 1 (1.69%) Advertising
Job Titles
1 19 (32.20%) Infrastructure Manager
2 12 (20.34%) Service Manager
3 9 (15.25%) Analyst
4 6 (10.17%) Operations Manager
4 6 (10.17%) IT Operations Manager
5 4 (6.78%) Technical Business Analyst
5 4 (6.78%) Head of IT
5 4 (6.78%) IT Manager
5 4 (6.78%) Consultant
5 4 (6.78%) Business Analyst
5 4 (6.78%) Head of Infrastructure
5 4 (6.78%) IT Infrastructure Manager
5 4 (6.78%) Infrastructure Services Manager
6 3 (5.08%) Service Assurance Manager
6 3 (5.08%) Delivery Manager
6 3 (5.08%) Vendor Manager
6 3 (5.08%) Pre Sales Engineer
6 3 (5.08%) Developer
6 3 (5.08%) Support Analyst
6 3 (5.08%) Technical Consultant
Libraries, Frameworks & Software Standards
1 4 (6.78%) SOAP
1 4 (6.78%) XML
2 3 (5.08%) .NET Framework
2 3 (5.08%) .NET
3 1 (1.69%) Web Services
Miscellaneous
1 9 (15.25%) Analytical Skills
2 8 (13.56%) Blackberry
3 5 (8.47%) Thin Client
3 5 (8.47%) Fat Client
4 4 (6.78%) Data Integration
5 3 (5.08%) DTV
6 2 (3.39%) Management Information System
6 2 (3.39%) Mathematics
7 1 (1.69%) Performance Metrics
7 1 (1.69%) Replication
7 1 (1.69%) N-Tier
Operating Systems
1 25 (42.37%) Windows
2 6 (10.17%) Windows 7
3 5 (8.47%) Windows XP
3 5 (8.47%) VMS
4 4 (6.78%) Windows 8
5 3 (5.08%) Windows 2000 Server
6 2 (3.39%) Windows 2000
6 2 (3.39%) Mac OS X
6 2 (3.39%) Windows Server 2012
7 1 (1.69%) Windows Server 2003
7 1 (1.69%) Windows Vista
7 1 (1.69%) Linux
Processes & Methodologies
1 37 (62.71%) ITIL
2 14 (23.73%) Stakeholder Management
3 13 (22.03%) Project Management
4 12 (20.34%) Performance Management
5 10 (16.95%) Service Management
5 10 (16.95%) Line Management
6 7 (11.86%) Network Management
6 7 (11.86%) Capacity Management
6 7 (11.86%) Agile Software Development
6 7 (11.86%) Migration
6 7 (11.86%) Release Management
7 6 (10.17%) Operations Management
7 6 (10.17%) Business Intelligence
8 5 (8.47%) Security Management
8 5 (8.47%) Data Analysis
8 5 (8.47%) People Management
9 4 (6.78%) Stakeholder Analysis
9 4 (6.78%) Use Case
9 4 (6.78%) Root Cause Analysis
9 4 (6.78%) Technical Analysis
Programming Languages
1 12 (20.34%) SQL
2 3 (5.08%) C
3 2 (3.39%) VBScript
4 1 (1.69%) VB
4 1 (1.69%) PowerShell
Qualifications
1 14 (23.73%) Cisco Certification
2 13 (22.03%) CCNA
3 9 (15.25%) MCSE
3 9 (15.25%) Microsoft Certification
4 8 (13.56%) Degree
5 7 (11.86%) MCITP
5 7 (11.86%) CCIE
5 7 (11.86%) CCDP
6 5 (8.47%) MCSA
7 4 (6.78%) MCP
7 4 (6.78%) VMware Certified Professional (VCP)
8 3 (5.08%) ITIL Certification
8 3 (5.08%) SC Cleared
8 3 (5.08%) Security Cleared
8 3 (5.08%) CCDA
8 3 (5.08%) CCNP
Quality Assurance & Compliance
1 15 (25.42%) SLA
2 13 (22.03%) COBIT
3 4 (6.78%) QA
System Software
1 9 (15.25%) Active Directory
2 6 (10.17%) VMware Infrastructure
3 5 (8.47%) XenApp
Systems Management
1 4 (6.78%) Backup Exec
Vendors
1 20 (33.90%) Cisco
1 20 (33.90%) Microsoft
2 16 (27.12%) VMware
3 8 (13.56%) Citrix
4 5 (8.47%) Wyse
5 3 (5.08%) SAP
5 3 (5.08%) Avaya
5 3 (5.08%) Apple
5 3 (5.08%) CheckPoint
6 2 (3.39%) Juniper
6 2 (3.39%) SolarWinds
7 1 (1.69%) Tufin
7 1 (1.69%) F5
7 1 (1.69%) LogLogic
7 1 (1.69%) Blue Coat
7 1 (1.69%) Brocade
7 1 (1.69%) TippingPoint
7 1 (1.69%) NetApp
7 1 (1.69%) BT
7 1 (1.69%) HP
Kent
Austin Fraser
Salary: £40000 - £50000 per annum
Posted: Yesterday
West Malling
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + car
Posted: 22 days ago
Kent
Capita - ITIN
Salary: £25000 - £40000 per annum
Posted: 25 days ago