The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 77 69 59
Rank change year-on-year
-8 -10
Permanent jobs citing Service Delivery 24 24 19
As % of all permanent IT jobs located in Kent 2.14% 2.27% 2.32%
As % of the Processes & Methodologies category 2.56% 3.13% 2.99%
Number of salaries quoted 16 20 16
Average salary £60,000 £49,500 £52,500
Average salary % change year-on-year
+21.21% -5.71%
90% offered a salary of more than £48,890 £24,400 £40,000
10% offered a salary of more than £70,000 £100,000 £63,750
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
936 767 636
As % of all permanent IT jobs located in Kent 83.27% 72.70% 77.56%
Number of salaries quoted 811 651 578
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,500 £26,000
10% offered a salary of more than £57,500 £57,500 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
South East

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 25 July 2014.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +18 5 £70,000 -
Dover 0 3 £58,750 +26.34%
Chatham -5 3 £55,000 -
Maidstone -11 1 - -
Folkestone - 1 £40,000 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 25 July 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 43 (65.15%) ITIL
2 26 (39.39%) Windows
2 26 (39.39%) Microsoft
2 26 (39.39%) Finance
3 24 (36.36%) Service Management
4 22 (33.33%) Cisco
5 21 (31.82%) MS Exchange
5 21 (31.82%) Firewall
6 20 (30.30%) Degree
7 16 (24.24%) Release Management
7 16 (24.24%) LAN
7 16 (24.24%) WAN
8 15 (22.73%) Active Directory
9 14 (21.21%) Cisco Certification
9 14 (21.21%) Stakeholder Management
9 14 (21.21%) IP Telephony
10 13 (19.70%) Supplier Management
10 13 (19.70%) SLA
11 12 (18.18%) MS Office
12 10 (15.15%) Exchange Server 2003
12 10 (15.15%) Cisco IPT
13 9 (13.64%) Windows 7
13 9 (13.64%) SQL
14 8 (12.12%) Microsoft Certification
14 8 (12.12%) VMware
14 8 (12.12%) Change Management
15 7 (10.61%) Risk Management
15 7 (10.61%) SQL Server
15 7 (10.61%) MCSE
16 6 (9.09%) MCSA

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 25 July 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 21 (31.82%) MS Exchange
2 10 (15.15%) Exchange Server 2003
3 6 (9.09%) Exchange Server 2010
4 5 (7.58%) SharePoint
5 3 (4.55%) Lync
6 1 (1.52%) Exchange Server 2007
6 1 (1.52%) CMS
Applications
1 12 (18.18%) MS Office
2 4 (6.06%) MS Excel
3 1 (1.52%) MS Visio
3 1 (1.52%) MS PowerPoint
3 1 (1.52%) MS Project
Business Applications
1 4 (6.06%) Dynamics CRM
2 3 (4.55%) RMDS
3 2 (3.03%) SAP Oil and Gas
4 1 (1.52%) Remedy ITSM
Communications & Networking
1 21 (31.82%) Firewall
2 16 (24.24%) LAN
2 16 (24.24%) WAN
3 14 (21.21%) IP Telephony
4 10 (15.15%) Cisco IPT
5 5 (7.58%) FTP
5 5 (7.58%) TCP/IP
6 3 (4.55%) DNS
6 3 (4.55%) SAN
6 3 (4.55%) DHCP
6 3 (4.55%) VoIP
6 3 (4.55%) Wireshark
6 3 (4.55%) F5 BIG-IP LTM
6 3 (4.55%) F5 BIG-IP GTM
6 3 (4.55%) Multicast
6 3 (4.55%) IPsec
7 2 (3.03%) Network Security
7 2 (3.03%) Unified Communications
7 2 (3.03%) Intrusion Detection
8 1 (1.52%) Wireless
Database & Business Intelligence
1 7 (10.61%) SQL Server
2 3 (4.55%) Oracle Database 11g
2 3 (4.55%) Oracle Database
3 2 (3.03%) SQL Server 2008
4 1 (1.52%) SQL Server 2012
4 1 (1.52%) SQL Server Analysis Services
4 1 (1.52%) MySQL
4 1 (1.52%) Crystal Reports
4 1 (1.52%) Oracle9i Database
4 1 (1.52%) Oracle Database 10g
4 1 (1.52%) SQL Server 2000
4 1 (1.52%) Microsoft Analysis Services
4 1 (1.52%) SQL Server Reporting Services
4 1 (1.52%) SQL Server 2005
4 1 (1.52%) SQL Server Integration Services
General
1 26 (39.39%) Finance
2 6 (9.09%) Marketing
3 2 (3.03%) Manufacturing
3 2 (3.03%) Electronics
3 2 (3.03%) Telecoms
Job Titles
1 13 (19.70%) Service Manager
2 12 (18.18%) Infrastructure Manager
3 7 (10.61%) Network Manager
4 6 (9.09%) Analyst
5 5 (7.58%) Operations Engineer
6 4 (6.06%) Operations Manager
6 4 (6.06%) Product Manager
6 4 (6.06%) CRM Manager
7 3 (4.55%) Transition Manager
7 3 (4.55%) Delivery Manager
7 3 (4.55%) Services Delivery Manager
7 3 (4.55%) DBA
7 3 (4.55%) Support Analyst
7 3 (4.55%) Pre Sales Engineer
7 3 (4.55%) Network Infrastructure Manager
7 3 (4.55%) Head of ICT
7 3 (4.55%) Service Transition Manager
8 2 (3.03%) Service Assurance Manager
8 2 (3.03%) Service Operations Manager
8 2 (3.03%) IT Operations Manager
Libraries, Frameworks & Software Standards
1 3 (4.55%) Rendezvous
Miscellaneous
1 4 (6.06%) Replication
1 4 (6.06%) Credit Risk
2 3 (4.55%) Fat Client
2 3 (4.55%) Management Information System
2 3 (4.55%) Thin Client
2 3 (4.55%) Blackberry
3 2 (3.03%) DTV
4 1 (1.52%) Biometrics
4 1 (1.52%) Clustering
4 1 (1.52%) Statistics
4 1 (1.52%) CMDB
4 1 (1.52%) N-Tier
4 1 (1.52%) Open Source
Operating Systems
1 26 (39.39%) Windows
2 9 (13.64%) Windows 7
3 6 (9.09%) Windows Server 2008
3 6 (9.09%) Windows Server 2012
4 2 (3.03%) VMS
4 2 (3.03%) Windows Server 2003
5 1 (1.52%) Windows XP
5 1 (1.52%) Apple iOS
5 1 (1.52%) Windows 8
Processes & Methodologies
1 43 (65.15%) ITIL
2 24 (36.36%) Service Management
3 16 (24.24%) Release Management
4 14 (21.21%) Stakeholder Management
5 13 (19.70%) Supplier Management
6 8 (12.12%) Change Management
7 7 (10.61%) Risk Management
8 5 (7.58%) Performance Management
8 5 (7.58%) ITSM
8 5 (7.58%) Project Management
8 5 (7.58%) Business Intelligence
9 4 (6.06%) CRM
9 4 (6.06%) Market Research
9 4 (6.06%) Continuous Improvement
10 3 (4.55%) Network Management
10 3 (4.55%) Network Architecture
10 3 (4.55%) Network Design
10 3 (4.55%) Strategic Planning
10 3 (4.55%) Operations Management
10 3 (4.55%) Load Balancing
Programming Languages
1 9 (13.64%) SQL
2 1 (1.52%) T-SQL
2 1 (1.52%) C
Qualifications
1 20 (30.30%) Degree
2 14 (21.21%) Cisco Certification
3 8 (12.12%) Microsoft Certification
4 7 (10.61%) MCSE
5 6 (9.09%) MCSA
6 4 (6.06%) ITIL Certification
7 3 (4.55%) MCITP
7 3 (4.55%) CCIE
7 3 (4.55%) CCNP
7 3 (4.55%) CCNA
7 3 (4.55%) CCDA
7 3 (4.55%) CCDP
8 2 (3.03%) Security Cleared
8 2 (3.03%) CISSP
9 1 (1.52%) ISEB
9 1 (1.52%) CCA
9 1 (1.52%) Citrix Certification
9 1 (1.52%) EXIN
9 1 (1.52%) MCDBA
9 1 (1.52%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (19.70%) SLA
2 5 (7.58%) COBIT
System Software
1 15 (22.73%) Active Directory
2 3 (4.55%) XenApp
3 2 (3.03%) Oracle RAC
3 2 (3.03%) VMware Infrastructure
4 1 (1.52%) VMware ESX
4 1 (1.52%) XenDesktop
Systems Management
1 2 (3.03%) Data Guard
Vendors
1 26 (39.39%) Microsoft
2 22 (33.33%) Cisco
3 8 (12.12%) VMware
4 5 (7.58%) CheckPoint
4 5 (7.58%) Juniper
5 4 (6.06%) Adobe
5 4 (6.06%) Citrix
6 3 (4.55%) NetScout
6 3 (4.55%) TippingPoint
6 3 (4.55%) Tradeweb
6 3 (4.55%) SolarWinds
6 3 (4.55%) Tufin
6 3 (4.55%) F5
6 3 (4.55%) LogLogic
6 3 (4.55%) IBM
6 3 (4.55%) Oracle
6 3 (4.55%) TIBCO
6 3 (4.55%) Bloomberg
6 3 (4.55%) Blue Coat
6 3 (4.55%) Radianz
Kent, United Kingdom
Fidelity Worldwide Investment
Salary: Competitive
Posted: 14 days ago
Kent
Interquest - ITQ Financial - London
Salary: Negotiable + excellent benefits & bonus
Posted: 15 days ago