The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 84 88 68
Rank change year-on-year
+4 -20
Permanent jobs citing Service Delivery 21 9 39
As % of all permanent IT jobs located in Kent 1.95% 0.94% 3.19%
As % of the Processes & Methodologies category 2.19% 1.16% 3.69%
Number of salaries quoted 18 7 28
Average salary £46,250 £70,000 £52,500
Average salary % change year-on-year
-33.92% +33.33%
90% offered a salary of more than £25,850 £40,600 £38,350
10% offered a salary of more than £67,500 £95,500 £60,750
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
959 775 1057
As % of all permanent IT jobs located in Kent 89.13% 80.90% 86.36%
Number of salaries quoted 828 700 847
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,500 £29,600 £28,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 30 April 2016.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling -14 5 £43,750 +56.25% 1
Tunbridge Wells 0 3 £47,500 -32.14%
Maidstone - 3 £67,500 - 2
Rochester - 1 £26,583 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 30 April 2016, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 36 (52.94%) Microsoft
2 33 (48.53%) ITIL
3 23 (33.82%) Active Directory
4 21 (30.88%) SLA
5 19 (27.94%) Change Management
6 18 (26.47%) Windows
6 18 (26.47%) Security Cleared
7 17 (25.00%) MS Excel
7 17 (25.00%) PRINCE2
8 15 (22.06%) DNS
8 15 (22.06%) DHCP
8 15 (22.06%) Firewall
9 14 (20.59%) VPN
10 13 (19.12%) TCP/IP
10 13 (19.12%) Cisco
10 13 (19.12%) Wireless
11 12 (17.65%) MS Exchange
12 11 (16.18%) VMware
13 10 (14.71%) Hyper-V
14 9 (13.24%) VMware Infrastructure
15 8 (11.76%) Telecoms
15 8 (11.76%) SQL Server
15 8 (11.76%) SAN
16 7 (10.29%) HP
16 7 (10.29%) Cisco Certification
16 7 (10.29%) Windows Server 2008
16 7 (10.29%) Data Centre
16 7 (10.29%) Driving Licence
17 6 (8.82%) Exchange Server 2013
17 6 (8.82%) Exchange Server 2010

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 30 April 2016, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (17.65%) MS Exchange
2 6 (8.82%) Exchange Server 2010
2 6 (8.82%) Exchange Server 2013
3 5 (7.35%) IIS
3 5 (7.35%) SharePoint
4 4 (5.88%) Skype for Business
5 3 (4.41%) SharePoint 2010
5 3 (4.41%) SharePoint 2013
6 2 (2.94%) Exchange Server 2007
Applications
1 17 (25.00%) MS Excel
2 6 (8.82%) MS Office
3 2 (2.94%) MS PowerPoint
3 2 (2.94%) Spreadsheet
Cloud Services
1 4 (5.88%) Office 365
1 4 (5.88%) SaaS
Communications & Networking
1 15 (22.06%) DHCP
1 15 (22.06%) DNS
1 15 (22.06%) Firewall
2 14 (20.59%) VPN
3 13 (19.12%) TCP/IP
3 13 (19.12%) Wireless
4 8 (11.76%) SAN
5 6 (8.82%) WAN
6 5 (7.35%) LAN
7 3 (4.41%) Fibre Channel
7 3 (4.41%) IP Telephony
7 3 (4.41%) iSCSI
7 3 (4.41%) NAS
7 3 (4.41%) VLAN
7 3 (4.41%) VoIP
8 2 (2.94%) Cisco ASA
8 2 (2.94%) SSL
9 1 (1.47%) ADSL
9 1 (1.47%) Ethernet
9 1 (1.47%) PBX
Database & Business Intelligence
1 8 (11.76%) SQL Server
2 3 (4.41%) SQL Server 2008
3 1 (1.47%) SQL Server 2014
Development Applications
1 3 (4.41%) Visual Studio
2 1 (1.47%) Selenium
General
1 8 (11.76%) Telecoms
2 5 (7.35%) Finance
3 3 (4.41%) Local Government
4 1 (1.47%) Legal
Job Titles
1 15 (22.06%) Infrastructure Manager
1 15 (22.06%) Service Manager
2 14 (20.59%) Client Services Manager
2 14 (20.59%) Infrastructure Services Manager
2 14 (20.59%) ITIL Manager
2 14 (20.59%) ITIL Service Manager
2 14 (20.59%) Service Desk Manager
3 8 (11.76%) Server Engineer
4 7 (10.29%) IT Support
5 6 (8.82%) 2nd Line Engineer
5 6 (8.82%) Analyst
5 6 (8.82%) IT Engineer
5 6 (8.82%) IT Manager
6 5 (7.35%) Active Directory Engineer
7 4 (5.88%) Backup Engineer
7 4 (5.88%) Desktop Support
7 4 (5.88%) IT Support Manager
7 4 (5.88%) Support Analyst
7 4 (5.88%) Support Engineer
7 4 (5.88%) Support Manager
Miscellaneous
1 7 (10.29%) Data Centre
1 7 (10.29%) Driving Licence
2 5 (7.35%) User Experience
3 3 (4.41%) Fat Client
3 3 (4.41%) Thin Client
4 1 (1.47%) IVR
4 1 (1.47%) Mainframe
4 1 (1.47%) Private Cloud
4 1 (1.47%) Public Cloud
Operating Systems
1 18 (26.47%) Windows
2 7 (10.29%) Windows Server 2008
3 5 (7.35%) Linux
3 5 (7.35%) Unix
3 5 (7.35%) Windows 7
3 5 (7.35%) Windows 8
4 4 (5.88%) Windows Server
5 3 (4.41%) Windows Server 2012
5 3 (4.41%) Windows XP
6 2 (2.94%) Windows 2000
7 1 (1.47%) Windows 10
Processes & Methodologies
1 33 (48.53%) ITIL
2 19 (27.94%) Change Management
3 17 (25.00%) PRINCE2
4 5 (7.35%) Problem Management
4 5 (7.35%) Project Management
4 5 (7.35%) Security Management
4 5 (7.35%) Service Management
5 4 (5.88%) Agile Software Development
5 4 (5.88%) Programme Management
5 4 (5.88%) Resource Management
6 3 (4.41%) Continuous Improvement
6 3 (4.41%) Disaster Recovery
6 3 (4.41%) ITIL V2
6 3 (4.41%) Kalman Filter
6 3 (4.41%) Network Design
6 3 (4.41%) Server Patching
6 3 (4.41%) Service Design
6 3 (4.41%) Web Filtering
7 2 (2.94%) Coaching
7 2 (2.94%) Dependency Management
Programming Languages
1 3 (4.41%) PowerShell
1 3 (4.41%) SQL
2 1 (1.47%) Java
Qualifications
1 18 (26.47%) Security Cleared
2 7 (10.29%) Cisco Certification
3 5 (7.35%) CCNP
4 4 (5.88%) CCNA
5 3 (4.41%) CCDA
5 3 (4.41%) CCDP
5 3 (4.41%) CCIE
5 3 (4.41%) CCSA
5 3 (4.41%) CCSE
5 3 (4.41%) Degree
5 3 (4.41%) ITIL Foundation Certificate
5 3 (4.41%) JNCIE
5 3 (4.41%) JNCIP
5 3 (4.41%) Microsoft Certification
5 3 (4.41%) SC Cleared
6 2 (2.94%) CISM
6 2 (2.94%) CISSP
6 2 (2.94%) IISP
6 2 (2.94%) MCITP
6 2 (2.94%) MCSE
Quality Assurance & Compliance
1 21 (30.88%) SLA
2 3 (4.41%) ISO/IEC 20000
System Software
1 23 (33.82%) Active Directory
2 10 (14.71%) Hyper-V
3 9 (13.24%) VMware Infrastructure
4 3 (4.41%) Forefront TMG
4 3 (4.41%) ISA Server
5 1 (1.47%) Terminal Services
5 1 (1.47%) vCloud
5 1 (1.47%) VMware ESXi
Systems Management
1 3 (4.41%) Norton AntiVirus
1 3 (4.41%) SCCM
1 3 (4.41%) Tivoli
1 3 (4.41%) Tivoli Storage Manager
2 2 (2.94%) MIIS
Vendors
1 36 (52.94%) Microsoft
2 13 (19.12%) Cisco
3 11 (16.18%) VMware
4 7 (10.29%) HP
5 5 (7.35%) Apple
5 5 (7.35%) CheckPoint
5 5 (7.35%) EMC
5 5 (7.35%) Remedy
6 4 (5.88%) Symantec
6 4 (5.88%) WatchGuard
7 3 (4.41%) Citrix
7 3 (4.41%) Dell
7 3 (4.41%) IBM
8 2 (2.94%) Avaya
8 2 (2.94%) BT
8 2 (2.94%) F5
8 2 (2.94%) Juniper
8 2 (2.94%) Palo Alto
9 1 (1.47%) Extreme Networks
9 1 (1.47%) Openreach
West Malling
Capita plc
Salary: £25000 - £26000 per annum + Shift
Posted: 10 days ago
Maidstone
IQ Public Sector
Salary: £50000 - £60000 per annum + Pension, Private Medical, Annual Leave +
Posted: 15 days ago
Maidstone
IQ Public Sector
Salary: £40000 - £60000 per annum
Posted: 16 days ago
Kent
IQ Public Sector
Salary: £46 - £60000 per annum + Multiple Benefits
Posted: 16 days ago
Sittingbourne
Pro-Quest
Salary: 28000-37000 Per Annum + benefits
Posted: 23 days ago