The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 80 78 53
Rank change year-on-year
-2 -25
Permanent jobs citing Service Delivery 20 15 21
As % of all permanent IT jobs located in Kent 1.80% 1.39% 2.70%
As % of the Processes & Methodologies category 2.20% 1.95% 3.49%
Number of salaries quoted 14 13 17
Average salary £57,500 £40,500 £60,000
Average salary % change year-on-year
+41.97% -32.50%
90% offered a salary of more than £42,859 £20,200 £40,000
10% offered a salary of more than £67,750 £89,300 £65,000
UK excluding London average salary £45,000 £43,250 £43,000
% change year-on-year
+4.04% +0.58%
Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
908 770 602
As % of all permanent IT jobs located in Kent 81.65% 71.43% 77.28%
Number of salaries quoted 799 659 549
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £30,000 £28,500 £26,800
10% offered a salary of more than £57,500 £59,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Delivery
South East

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 11 July 2014.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 5 £70,000 - 1
Dover -2 4 £57,500 +23.65%
Chatham - 4 £55,000 -
Maidstone -13 1 - -
Folkestone - 1 £40,000 - 1
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 11 July 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 41 (65.08%) ITIL
2 26 (41.27%) Windows
2 26 (41.27%) Service Management
3 25 (39.68%) Finance
4 23 (36.51%) Microsoft
5 20 (31.75%) Degree
6 19 (30.16%) Cisco
7 18 (28.57%) MS Exchange
8 17 (26.98%) Firewall
9 15 (23.81%) Release Management
10 13 (20.63%) Stakeholder Management
10 13 (20.63%) IP Telephony
10 13 (20.63%) Active Directory
11 12 (19.05%) SLA
11 12 (19.05%) LAN
11 12 (19.05%) WAN
11 12 (19.05%) MS Office
11 12 (19.05%) Supplier Management
12 11 (17.46%) Cisco Certification
13 10 (15.87%) Cisco IPT
13 10 (15.87%) Exchange Server 2003
14 9 (14.29%) Windows 7
14 9 (14.29%) SQL
14 9 (14.29%) Change Management
15 8 (12.70%) Microsoft Certification
16 7 (11.11%) MCSE
16 7 (11.11%) Risk Management
17 6 (9.52%) MCSA
17 6 (9.52%) MS Excel
17 6 (9.52%) SQL Server

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 11 July 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 18 (28.57%) MS Exchange
2 10 (15.87%) Exchange Server 2003
3 6 (9.52%) Exchange Server 2010
4 5 (7.94%) SharePoint
5 2 (3.17%) Lync
6 1 (1.59%) Exchange Server 2007
6 1 (1.59%) CMS
Applications
1 12 (19.05%) MS Office
2 6 (9.52%) MS Excel
3 2 (3.17%) MS Visio
3 2 (3.17%) MS PowerPoint
3 2 (3.17%) MS Project
Business Applications
1 4 (6.35%) Dynamics CRM
2 3 (4.76%) RMDS
3 1 (1.59%) SAP Oil and Gas
3 1 (1.59%) Remedy ITSM
Communications & Networking
1 17 (26.98%) Firewall
2 13 (20.63%) IP Telephony
3 12 (19.05%) LAN
3 12 (19.05%) WAN
4 10 (15.87%) Cisco IPT
5 5 (7.94%) FTP
6 4 (6.35%) TCP/IP
7 3 (4.76%) DNS
7 3 (4.76%) DHCP
7 3 (4.76%) Wireshark
7 3 (4.76%) Network Security
7 3 (4.76%) Intrusion Detection
7 3 (4.76%) F5 BIG-IP LTM
7 3 (4.76%) F5 BIG-IP GTM
7 3 (4.76%) Multicast
8 2 (3.17%) SAN
9 1 (1.59%) Wireless
9 1 (1.59%) Unified Communications
Database & Business Intelligence
1 6 (9.52%) SQL Server
2 3 (4.76%) Oracle Database 11g
2 3 (4.76%) Oracle Database
3 2 (3.17%) SQL Server 2008
4 1 (1.59%) Big Data
4 1 (1.59%) SQL Server 2012
4 1 (1.59%) SQL Server Analysis Services
4 1 (1.59%) Oracle BI EE
4 1 (1.59%) MySQL
4 1 (1.59%) Crystal Reports
4 1 (1.59%) Oracle9i Database
4 1 (1.59%) Oracle Database 10g
4 1 (1.59%) SQL Server 2000
4 1 (1.59%) Microsoft Analysis Services
4 1 (1.59%) SQL Server Reporting Services
4 1 (1.59%) SQL Server 2005
4 1 (1.59%) SQL Server Integration Services
General
1 25 (39.68%) Finance
2 5 (7.94%) Marketing
3 1 (1.59%) Manufacturing
3 1 (1.59%) Electronics
3 1 (1.59%) Telecoms
Job Titles
1 11 (17.46%) Service Manager
1 11 (17.46%) Infrastructure Manager
2 7 (11.11%) Network Manager
2 7 (11.11%) Analyst
3 5 (7.94%) Delivery Manager
3 5 (7.94%) Operations Engineer
4 4 (6.35%) CRM Manager
4 4 (6.35%) Services Delivery Manager
4 4 (6.35%) Product Manager
5 3 (4.76%) Transition Manager
5 3 (4.76%) DBA
5 3 (4.76%) Support Analyst
5 3 (4.76%) Service Analyst
5 3 (4.76%) Operations Manager
5 3 (4.76%) Network Infrastructure Manager
5 3 (4.76%) Head of ICT
5 3 (4.76%) Service Transition Manager
6 2 (3.17%) Head of Service Delivery
6 2 (3.17%) Service Operations Manager
6 2 (3.17%) Desktop Manager
Libraries, Frameworks & Software Standards
1 3 (4.76%) Rendezvous
Miscellaneous
1 4 (6.35%) Management Information System
1 4 (6.35%) Replication
1 4 (6.35%) Credit Risk
2 2 (3.17%) Fat Client
2 2 (3.17%) Thin Client
2 2 (3.17%) Blackberry
3 1 (1.59%) DTV
3 1 (1.59%) Biometrics
3 1 (1.59%) Clustering
3 1 (1.59%) Equities
3 1 (1.59%) Statistics
3 1 (1.59%) CMDB
3 1 (1.59%) Open Source
3 1 (1.59%) Oracle Exalogic
3 1 (1.59%) Oracle Exalytics
3 1 (1.59%) N-Tier
Operating Systems
1 26 (41.27%) Windows
2 9 (14.29%) Windows 7
3 6 (9.52%) Windows Server 2012
3 6 (9.52%) Windows Server 2008
4 2 (3.17%) Windows Server 2003
5 1 (1.59%) Windows XP
5 1 (1.59%) VMS
5 1 (1.59%) Apple iOS
5 1 (1.59%) Windows 8
Processes & Methodologies
1 41 (65.08%) ITIL
2 26 (41.27%) Service Management
3 15 (23.81%) Release Management
4 13 (20.63%) Stakeholder Management
5 12 (19.05%) Supplier Management
6 9 (14.29%) Change Management
7 7 (11.11%) Risk Management
8 6 (9.52%) Project Management
9 5 (7.94%) ITSM
10 4 (6.35%) CRM
10 4 (6.35%) Business Intelligence
10 4 (6.35%) Problem Management
10 4 (6.35%) Continuous Improvement
10 4 (6.35%) Market Research
11 3 (4.76%) Network Architecture
11 3 (4.76%) Performance Tuning
11 3 (4.76%) Load Balancing
11 3 (4.76%) Strategic Planning
11 3 (4.76%) Performance Management
11 3 (4.76%) Process Management
Programming Languages
1 9 (14.29%) SQL
2 1 (1.59%) T-SQL
2 1 (1.59%) C
Qualifications
1 20 (31.75%) Degree
2 11 (17.46%) Cisco Certification
3 8 (12.70%) Microsoft Certification
4 7 (11.11%) MCSE
5 6 (9.52%) MCSA
5 6 (9.52%) ITIL Certification
6 4 (6.35%) Security Cleared
7 3 (4.76%) MCITP
8 2 (3.17%) CISSP
9 1 (1.59%) EXIN
9 1 (1.59%) SC Cleared
9 1 (1.59%) VMware Certified Professional (VCP)
9 1 (1.59%) PRINCE2 Certification
9 1 (1.59%) MCDBA
9 1 (1.59%) ISEB
9 1 (1.59%) CCA
9 1 (1.59%) Citrix Certification
Quality Assurance & Compliance
1 12 (19.05%) SLA
2 3 (4.76%) COBIT
System Software
1 13 (20.63%) Active Directory
2 2 (3.17%) Oracle RAC
2 2 (3.17%) VMware Infrastructure
2 2 (3.17%) XenApp
3 1 (1.59%) XenDesktop
3 1 (1.59%) VMware ESX
Systems Management
1 2 (3.17%) Data Guard
Vendors
1 23 (36.51%) Microsoft
2 19 (30.16%) Cisco
3 6 (9.52%) Juniper
3 6 (9.52%) CheckPoint
4 5 (7.94%) IBM
5 4 (6.35%) Oracle
5 4 (6.35%) Adobe
5 4 (6.35%) VMware
6 3 (4.76%) Blue Coat
6 3 (4.76%) Radianz
6 3 (4.76%) TIBCO
6 3 (4.76%) Bloomberg
6 3 (4.76%) NetScout
6 3 (4.76%) TippingPoint
6 3 (4.76%) Tradeweb
6 3 (4.76%) SolarWinds
6 3 (4.76%) Tufin
6 3 (4.76%) F5
6 3 (4.76%) LogLogic
6 3 (4.76%) ServiceNow
Kent, United Kingdom
Fidelity Worldwide Investment
Salary: Competitive
Posted: 2 days ago
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum
Posted: 2 days ago
Kent
Interquest - ITQ Financial - London
Salary: Negotiable + excellent benefits & bonus
Posted: 3 days ago
Folkestone, Kent
Premier Group Recruitment
Salary: £55000 - £65000 per annum + Benifits
Posted: 5 days ago