The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 68 67 63
Rank change year-on-year
-1 -4
Permanent jobs citing Service Delivery 37 34 17
As % of all permanent IT jobs located in Kent 3.11% 2.71% 2.15%
As % of the Processes & Methodologies category 3.65% 3.28% 2.94%
Number of salaries quoted 34 25 16
Average salary £55,000 £29,500 £40,000
Average salary % change year-on-year
+86.44% -26.25%
90% offered a salary of more than £22,600 £27,500 £32,500
10% offered a salary of more than £70,000 £61,500 £75,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
1015 1038 578
As % of all permanent IT jobs located in Kent 85.37% 82.64% 73.26%
Number of salaries quoted 878 909 508
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £32,500 £32,500 £27,500
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Kent

Service Delivery
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Kent region.

Service Delivery Salary Trend in Kent

Service Delivery
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Delivery across the Kent region over the 3 months to 28 November 2014.

Service Delivery Salary Histogram in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Kent region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +10 6 £70,000 +154.54% 1
Dover - 5 £60,000 -
West Malling -2 4 £50,000 +69.49% 1
Stansted - 2 £16,000 -
Maidstone +6 1 £52,500 +5.00% 1
Tonbridge - 1 £27,500 -
Dartford - 1 £52,500 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Kent

For the 6 months to 28 November 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 40 (66.67%) ITIL
2 26 (43.33%) Windows
3 23 (38.33%) Finance
4 21 (35.00%) Cisco
4 21 (35.00%) Microsoft
5 17 (28.33%) Firewall
6 16 (26.67%) VMware
6 16 (26.67%) SLA
6 16 (26.67%) MS Excel
7 15 (25.00%) LAN
7 15 (25.00%) WAN
7 15 (25.00%) Stakeholder Management
8 14 (23.33%) Cisco Certification
8 14 (23.33%) COBIT
9 13 (21.67%) SAN
10 12 (20.00%) CCNA
10 12 (20.00%) Project Management
11 11 (18.33%) Service Management
11 11 (18.33%) SQL
11 11 (18.33%) Performance Management
12 10 (16.67%) Degree
12 10 (16.67%) Line Management
12 10 (16.67%) SQL Server
12 10 (16.67%) MS Exchange
12 10 (16.67%) Active Directory
13 9 (15.00%) Microsoft Certification
13 9 (15.00%) MCSE
13 9 (15.00%) IP Telephony
14 8 (13.33%) Blackberry
14 8 (13.33%) Citrix

Service Delivery
Top Related IT Skills in Kent by Category

For the 6 months to 28 November 2014, IT jobs across the Kent region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.67%) MS Exchange
2 6 (10.00%) Lync
3 3 (5.00%) SAS
3 3 (5.00%) Blackberry Enterprise Server
3 3 (5.00%) Exchange Server 2003
4 1 (1.67%) Exchange Server 2013
Applications
1 16 (26.67%) MS Excel
2 5 (8.33%) MS Office
3 1 (1.67%) PrintSoft PReS
3 1 (1.67%) Spreadsheet
Business Applications
1 3 (5.00%) SAP Oil and Gas
Cloud Services
1 2 (3.33%) Office 365
Communications & Networking
1 17 (28.33%) Firewall
2 15 (25.00%) LAN
2 15 (25.00%) WAN
3 13 (21.67%) SAN
4 9 (15.00%) IP Telephony
5 7 (11.67%) TCP/IP
6 5 (8.33%) VoIP
6 5 (8.33%) Unified Communications
7 4 (6.67%) DNS
8 3 (5.00%) IPsec
8 3 (5.00%) ADSL
8 3 (5.00%) Ethernet
8 3 (5.00%) VPN
9 2 (3.33%) Wireless
9 2 (3.33%) Internet
9 2 (3.33%) MPLS
10 1 (1.67%) OSPF
10 1 (1.67%) BGP
10 1 (1.67%) SNMP
10 1 (1.67%) DHCP
Database & Business Intelligence
1 10 (16.67%) SQL Server
2 4 (6.67%) SQL Server Integration Services
3 3 (5.00%) SAS Data Integration Studio
3 3 (5.00%) Data Warehouse
4 2 (3.33%) OLTP
4 2 (3.33%) Data Mart
4 2 (3.33%) Crystal Reports
General
1 23 (38.33%) Finance
2 5 (8.33%) Telecoms
3 4 (6.67%) Marketing
4 3 (5.00%) Retail
4 3 (5.00%) Manufacturing
4 3 (5.00%) Electronics
5 2 (3.33%) Financial Institution
5 2 (3.33%) Local Government
6 1 (1.67%) Advertising
Job Titles
1 19 (31.67%) Infrastructure Manager
2 12 (20.00%) Service Manager
3 9 (15.00%) Analyst
4 6 (10.00%) Operations Manager
4 6 (10.00%) IT Operations Manager
5 5 (8.33%) Head of IT
6 4 (6.67%) IT Manager
6 4 (6.67%) Consultant
6 4 (6.67%) Business Analyst
6 4 (6.67%) Head of Infrastructure
6 4 (6.67%) Vendor Manager
6 4 (6.67%) IT Infrastructure Manager
6 4 (6.67%) Infrastructure Services Manager
6 4 (6.67%) Service Assurance Manager
6 4 (6.67%) Technical Business Analyst
7 3 (5.00%) Pre Sales Engineer
7 3 (5.00%) Developer
7 3 (5.00%) Support Analyst
7 3 (5.00%) Technical Consultant
7 3 (5.00%) Network Manager
Libraries, Frameworks & Software Standards
1 4 (6.67%) SOAP
1 4 (6.67%) XML
2 3 (5.00%) .NET Framework
2 3 (5.00%) .NET
3 1 (1.67%) Web Services
Miscellaneous
1 8 (13.33%) Blackberry
1 8 (13.33%) Analytical Skills
2 5 (8.33%) Fat Client
2 5 (8.33%) Thin Client
3 4 (6.67%) Data Integration
4 3 (5.00%) DTV
4 3 (5.00%) Management Information System
5 2 (3.33%) Mathematics
6 1 (1.67%) N-Tier
6 1 (1.67%) Biometrics
6 1 (1.67%) Replication
Operating Systems
1 26 (43.33%) Windows
2 6 (10.00%) Windows 7
3 5 (8.33%) Windows XP
3 5 (8.33%) VMS
4 4 (6.67%) Windows 8
5 3 (5.00%) Windows 2000 Server
6 2 (3.33%) Windows 2000
6 2 (3.33%) Mac OS X
6 2 (3.33%) Windows Server 2012
7 1 (1.67%) Apple iOS
7 1 (1.67%) Windows Server 2003
7 1 (1.67%) Windows Vista
7 1 (1.67%) Linux
Processes & Methodologies
1 40 (66.67%) ITIL
2 15 (25.00%) Stakeholder Management
3 12 (20.00%) Project Management
4 11 (18.33%) Service Management
4 11 (18.33%) Performance Management
5 10 (16.67%) Line Management
6 8 (13.33%) Release Management
7 7 (11.67%) Business Intelligence
7 7 (11.67%) Agile Software Development
7 7 (11.67%) Migration
7 7 (11.67%) Capacity Management
7 7 (11.67%) Network Management
8 6 (10.00%) Operations Management
8 6 (10.00%) Supplier Management
9 5 (8.33%) Data Analysis
9 5 (8.33%) Security Management
9 5 (8.33%) People Management
10 4 (6.67%) Stakeholder Analysis
10 4 (6.67%) Technical Analysis
10 4 (6.67%) User Stories
Programming Languages
1 11 (18.33%) SQL
2 3 (5.00%) C
3 2 (3.33%) VBScript
4 1 (1.67%) VB
4 1 (1.67%) PowerShell
Qualifications
1 14 (23.33%) Cisco Certification
2 12 (20.00%) CCNA
3 10 (16.67%) Degree
4 9 (15.00%) Microsoft Certification
4 9 (15.00%) MCSE
5 8 (13.33%) MCITP
6 7 (11.67%) CCIE
6 7 (11.67%) CCDP
7 6 (10.00%) MCSA
8 5 (8.33%) VMware Certified Professional (VCP)
9 4 (6.67%) MCP
10 3 (5.00%) ITIL Certification
10 3 (5.00%) CCNP
10 3 (5.00%) CCDA
11 2 (3.33%) SC Cleared
11 2 (3.33%) Security Cleared
12 1 (1.67%) CCA
12 1 (1.67%) Citrix Certification
Quality Assurance & Compliance
1 16 (26.67%) SLA
2 14 (23.33%) COBIT
3 4 (6.67%) QA
System Software
1 10 (16.67%) Active Directory
2 6 (10.00%) VMware Infrastructure
2 6 (10.00%) XenApp
3 1 (1.67%) XenDesktop
Systems Management
1 4 (6.67%) Backup Exec
Vendors
1 21 (35.00%) Cisco
1 21 (35.00%) Microsoft
2 16 (26.67%) VMware
3 8 (13.33%) Citrix
4 5 (8.33%) Wyse
5 4 (6.67%) Apple
6 3 (5.00%) Avaya
6 3 (5.00%) SAP
7 2 (3.33%) CheckPoint
7 2 (3.33%) HP
7 2 (3.33%) SolarWinds
8 1 (1.67%) Tufin
8 1 (1.67%) F5
8 1 (1.67%) LogLogic
8 1 (1.67%) Meru Networks
8 1 (1.67%) Blue Coat
8 1 (1.67%) Brocade
8 1 (1.67%) TippingPoint
8 1 (1.67%) BT
8 1 (1.67%) Juniper
West Malling
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + car
Posted: 4 hours ago
Maidstone, Kent
Orbit
Salary: Up to £24,050 per annum
Posted: 14 hours ago
Kent
Capita - ITIN
Salary: £25000 - £40000 per annum
Posted: 3 days ago
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum
Posted: 3 days ago
Canterbury
Canterbury Christ Church University
Salary: £34,233 to £36,309 per annum
Posted: 15 days ago