The first table below looks at the demand for SLA skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 28 - 36
Rank change year-on-year
- 0
Contract jobs citing SLA 10 0 2
As % of all contract IT jobs located in Kent 3.968% - 0.647%
As % of the Quality Assurance & Compliance category 43.48% - 20.00%
Number of daily rates quoted 8 0 1
Average daily rate £301 - £120
UK excluding London average daily rate £300 £300 £255
% change year-on-year
- +17.64%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £14.13 £14.00
% change year-on-year
+9.73% +0.89%
All Quality Assurance & Compliance
Kent
Contract IT job ads with a match in the
Quality Assurance & Compliance category
23 11 10
As % of all contract IT jobs located in Kent 9.127% 4.382% 3.236%
Number of daily rates quoted 18 4 6
Average daily rate £295 £354 £246
Average daily rate % change year-on-year
-16.60% +43.80%
90% offered a daily rate of more than £275 £291 £192
10% offered a daily rate of more than £328 £408 £551
UK excluding London average daily rate £350 £350 £388
% change year-on-year
- -9.67%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.25 £16.72 £30.00
% change year-on-year
+9.15% -44.26%
SLA
South East

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

Kent SLA Jobs Demand Trend

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Kent region.

Kent SLA Daily Rate Trend

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Kent region.

Kent SLA Hourly Rate Trend

SLA
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Kent region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Maidstone - 3 £300 -
West Malling - - - - 1
Canterbury - - - -
Dartford - - - -
Edenbridge - - - - 1
SLA
South East

SLA
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 8 (61.54%) Service Delivery
2 5 (38.46%) Management Information System
2 5 (38.46%) Finance
2 5 (38.46%) Systems Analysis
2 5 (38.46%) SharePoint
2 5 (38.46%) Time Management
2 5 (38.46%) SharePoint 2010
3 3 (23.08%) Change Management
4 2 (15.38%) Firewall
4 2 (15.38%) BT
4 2 (15.38%) Risk Management
4 2 (15.38%) Law
4 2 (15.38%) Asset Management
4 2 (15.38%) Load Balancing
4 2 (15.38%) CMDB
4 2 (15.38%) Wiki
4 2 (15.38%) CRM
4 2 (15.38%) SAS
4 2 (15.38%) ITIL
4 2 (15.38%) DNS
4 2 (15.38%) Performance Management
5 1 (7.692%) Security Cleared
5 1 (7.692%) VMware Infrastructure
5 1 (7.692%) CentOS
5 1 (7.692%) nginx
5 1 (7.692%) Open Source
5 1 (7.692%) Network Architecture
5 1 (7.692%) Memcached
5 1 (7.692%) iSCSI
5 1 (7.692%) TippingPoint

SLA
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 1 (7.692%) Memcached
Application Platforms
1 5 (38.46%) SharePoint
1 5 (38.46%) SharePoint 2010
2 2 (15.38%) SAS
3 1 (7.692%) nginx
3 1 (7.692%) Apache
Communications & Networking
1 2 (15.38%) Firewall
1 2 (15.38%) DNS
2 1 (7.692%) iSCSI
2 1 (7.692%) Junos
2 1 (7.692%) SSL
2 1 (7.692%) SAN
2 1 (7.692%) Internet
2 1 (7.692%) VRRP
2 1 (7.692%) NetScreen
2 1 (7.692%) SMTP
2 1 (7.692%) HTTP
2 1 (7.692%) VPN
2 1 (7.692%) VLAN
2 1 (7.692%) IPsec
Database & Business Intelligence
1 1 (7.692%) MySQL
General
1 5 (38.46%) Finance
2 2 (15.38%) Law
3 1 (7.692%) Local Government
3 1 (7.692%) Marketing
3 1 (7.692%) Banking
3 1 (7.692%) Legal
Job Titles
1 5 (38.46%) SharePoint Developer
1 5 (38.46%) Developer
2 3 (23.08%) Commercial Manager
3 2 (15.38%) Operations Manager
3 2 (15.38%) Service Manager
3 2 (15.38%) Service Desk Manager
3 2 (15.38%) Consultant
3 2 (15.38%) ITIL Service Manager
3 2 (15.38%) ITIL Manager
4 1 (7.692%) Designer
4 1 (7.692%) Supplier Manager
4 1 (7.692%) SharePoint Designer
4 1 (7.692%) Support Analyst
4 1 (7.692%) Security Consultant
4 1 (7.692%) Analyst
4 1 (7.692%) Senior Consultant
4 1 (7.692%) UNIX Consultant
4 1 (7.692%) Senior UNIX Consultant
4 1 (7.692%) Linux Consultant
4 1 (7.692%) Senior Linux Consultant
Miscellaneous
1 5 (38.46%) Management Information System
2 2 (15.38%) CMDB
2 2 (15.38%) Wiki
3 1 (7.692%) Open Source
Operating Systems
1 1 (7.692%) CentOS
1 1 (7.692%) UNIX
1 1 (7.692%) Linux
1 1 (7.692%) FreeBSD
1 1 (7.692%) Ubuntu
1 1 (7.692%) Debian
1 1 (7.692%) OpenBSD
1 1 (7.692%) Fedora
Processes & Methodologies
1 8 (61.54%) Service Delivery
2 5 (38.46%) Systems Analysis
2 5 (38.46%) Time Management
3 3 (23.08%) Change Management
4 2 (15.38%) Risk Management
4 2 (15.38%) Asset Management
4 2 (15.38%) Load Balancing
4 2 (15.38%) CRM
4 2 (15.38%) ITIL
4 2 (15.38%) Performance Management
5 1 (7.692%) Network Architecture
5 1 (7.692%) Benchmarking
5 1 (7.692%) Configuration Management
5 1 (7.692%) Project Management
5 1 (7.692%) Investment Management
5 1 (7.692%) Workflow
Programming Languages
1 1 (7.692%) Java
1 1 (7.692%) PHP
Qualifications
1 1 (7.692%) Security Cleared
1 1 (7.692%) CCNP
1 1 (7.692%) CCNA
1 1 (7.692%) Cisco Certification
System Software
1 1 (7.692%) VMware Infrastructure
1 1 (7.692%) VMware ESXi
1 1 (7.692%) Squid
Vendors
1 2 (15.38%) BT
2 1 (7.692%) TippingPoint
2 1 (7.692%) F5
2 1 (7.692%) Cisco
2 1 (7.692%) Nokia
2 1 (7.692%) Red Hat
2 1 (7.692%) CheckPoint
2 1 (7.692%) Blue Coat
2 1 (7.692%) VMware
Kent, South East
Consistent improvement of KPIs (such as first line resolution rate, reducing call abandon and waiting times, increasing percentage achieved within SLA) Timely updates to users and other parties...
clearedgeconsulting
Rate: £15 - £20 per hour
Posted: 4 June 2013