The table below looks at the statistics for SLA skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 76 87 69
Rank change year-on-year
+11 -18
Contract jobs citing SLA 222 226 245
As % of all contract IT jobs located in the South East 2.66% 2.29% 2.65%
As % of the Quality Assurance & Compliance category 25.84% 21.77% 27.62%
Number of daily rates quoted 125 77 104
Median daily rate £340 £325 £273
Median daily rate % change year-on-year
+4.61% +19.26%
90% offered a daily rate of more than £148 £139 £135
10% offered a daily rate of more than £475 £453 £422
UK excluding London median daily rate £280 £300 £275
% change year-on-year
-6.66% +9.09%
Number of hourly rates quoted 19 30 33
Median hourly rate £15.00 £16.50 £16.50
Median hourly rate % change year-on-year
-9.09% -
90% offered a hourly rate of more than £12.50 £12.00 £12.00
10% offered a hourly rate of more than £40.50 £27.30 £24.40
UK excluding London median hourly rate £14.35 £15.77 £16.00
% change year-on-year
-9.00% -1.43%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South East region.

Quality Assurance & Compliance Category
South East
Contract IT job ads with a match in the
Quality Assurance & Compliance category
859 1038 887
As % of all contract IT jobs located in the South East 10.31% 10.51% 9.59%
Number of daily rates quoted 486 549 478
Median daily rate £415 £403 £350
Median daily rate % change year-on-year
+3.10% +15.00%
90% offered a daily rate of more than £233 £265 £200
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £413 £376
% change year-on-year
-3.03% +9.63%
Number of hourly rates quoted 42 60 63
Median hourly rate £36.00 £22.50 £20.00
Median hourly rate % change year-on-year
+60.00% +12.50%
90% offered a hourly rate of more than £12.50 £12.40 £12.00
10% offered a hourly rate of more than £42.50 £90.39 £45.00
UK excluding London median hourly rate £30.41 £30.00 £20.00
% change year-on-year
+1.35% +50.00%

SLA
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South East

SLA
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South East region.

SLA Daily Rate Trend in the South East

SLA
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the South East region over the 3 months to 25 September 2016.

SLA Daily Rate Histogram in the South East

SLA
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South East region.

SLA Hourly Rate Trend in the South East

SLA
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the South East region over the 3 months to 25 September 2016.

SLA Hourly Rate Histogram in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +22 80 £255 -21.53% 12
Buckinghamshire +12 54 £430 +43.33% 8
Hampshire -11 41 £400 +4.23% 14
Surrey -2 15 £270 +1.88% 7
Oxfordshire -1 12 £200 -27.92% 3
West Sussex +6 7 £275 - 2
Kent +6 5 £130 -65.33% 2
Middlesex +1 3 £286 -
East Sussex +4 1 £170 -
Isle of Wight - 1 £170 -
SLA
England

SLA
Top 30 Related IT Skills in the South East

For the 6 months to 25 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for SLA.

1 188 (41.23%) ITIL
2 107 (23.46%) Microsoft
3 105 (23.03%) Windows
4 103 (22.59%) Security Cleared
5 89 (19.52%) Finance
6 85 (18.64%) Telecoms
7 84 (18.42%) Service Management
8 79 (17.32%) Active Directory
9 74 (16.23%) Service Delivery
10 72 (15.79%) SC Cleared
11 71 (15.57%) MS Excel
12 63 (13.82%) Incident Management
13 62 (13.60%) MS Office
14 60 (13.16%) Windows Server
15 54 (11.84%) Management Information System
16 53 (11.62%) Oracle
17 47 (10.31%) Degree
18 46 (10.09%) Linux
18 46 (10.09%) Cisco
19 45 (9.87%) SharePoint
20 44 (9.65%) HP
21 42 (9.21%) SQL
22 36 (7.89%) WAN
23 35 (7.68%) LAN
24 34 (7.46%) Problem Management
24 34 (7.46%) Remedy
24 34 (7.46%) ITIL V3
25 33 (7.24%) DV Cleared
26 32 (7.02%) Firewall
26 32 (7.02%) Java

SLA
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (9.87%) SharePoint
2 23 (5.04%) MS Exchange
3 16 (3.51%) IIS
4 10 (2.19%) CMS
5 8 (1.75%) Skype for Business
6 6 (1.32%) Apache Pig
7 5 (1.10%) Documentum
7 5 (1.10%) JBoss
7 5 (1.10%) Joomla!
7 5 (1.10%) WordPress
8 3 (0.66%) Apache Spark
8 3 (0.66%) Blackberry Enterprise Server
8 3 (0.66%) SharePoint Server
8 3 (0.66%) WebLogic
9 2 (0.44%) Apache
9 2 (0.44%) iPlanet
9 2 (0.44%) Office Communications Server
9 2 (0.44%) SAS
10 1 (0.22%) IBM Notes
10 1 (0.22%) MQSeries
Applications
1 71 (15.57%) MS Excel
2 62 (13.60%) MS Office
3 22 (4.82%) MS Visio
4 18 (3.95%) MS PowerPoint
5 2 (0.44%) Maya
6 1 (0.22%) MS Project
6 1 (0.22%) Spreadsheet
Business Applications
1 11 (2.41%) Remedy ITSM
2 5 (1.10%) SAP Oil and Gas
3 3 (0.66%) Eloqua
3 3 (0.66%) Remedy AR System
4 1 (0.22%) BASE24
4 1 (0.22%) Dynamics CRM
4 1 (0.22%) Oracle EBS R12
4 1 (0.22%) Oracle ERP
4 1 (0.22%) Oracle FAH
4 1 (0.22%) Oracle General Ledger
4 1 (0.22%) SAP R/3
Cloud Services
1 25 (5.48%) Office 365
2 8 (1.75%) Microsoft Azure
3 7 (1.54%) Amazon AWS
4 4 (0.88%) Yammer
5 3 (0.66%) Cloud Computing
5 3 (0.66%) HP Helion
5 3 (0.66%) PaaS
5 3 (0.66%) SaaS
6 1 (0.22%) Azure Active Directory
6 1 (0.22%) IaaS
6 1 (0.22%) OneDrive
Communications & Networking
1 36 (7.89%) WAN
2 35 (7.68%) LAN
3 32 (7.02%) Firewall
4 26 (5.70%) Internet
5 23 (5.04%) SAN
6 21 (4.61%) 3G
7 19 (4.17%) TCP/IP
7 19 (4.17%) Wireless
8 18 (3.95%) 4G
8 18 (3.95%) Network Security
9 17 (3.73%) DNS
9 17 (3.73%) MPLS
10 16 (3.51%) DHCP
10 16 (3.51%) Radio Access Network
11 15 (3.29%) Wi-Fi
12 14 (3.07%) VPN
13 13 (2.85%) VoIP
14 12 (2.63%) IP Telephony
14 12 (2.63%) LTE
15 11 (2.41%) Intranet
Database & Business Intelligence
1 21 (4.61%) SQL Server
2 14 (3.07%) Oracle Database
2 14 (3.07%) Relational Database
3 10 (2.19%) Big Data
3 10 (2.19%) Data Warehouse
4 8 (1.75%) Hadoop
5 7 (1.54%) MS Access
6 6 (1.32%) Apache Hive
6 6 (1.32%) RDBMS
6 6 (1.32%) SAP BI
7 5 (1.10%) EDRMS
8 4 (0.88%) PostgreSQL
9 3 (0.66%) Apache Cassandra
9 3 (0.66%) BusinessObjects
9 3 (0.66%) HBase
9 3 (0.66%) Mahout
9 3 (0.66%) NoSQL
9 3 (0.66%) Oracle Database 11g
9 3 (0.66%) QlikView
9 3 (0.66%) Sqoop
Development Applications
1 6 (1.32%) Subversion
1 6 (1.32%) Visual Studio
2 5 (1.10%) Artifactory
2 5 (1.10%) Atlassian Bamboo
3 3 (0.66%) JIRA
4 1 (0.22%) Gradle
4 1 (0.22%) JMeter
4 1 (0.22%) JUnit
4 1 (0.22%) MSI
General
1 89 (19.52%) Finance
2 85 (18.64%) Telecoms
3 22 (4.82%) Retail
4 14 (3.07%) German Language
4 14 (3.07%) Legal
4 14 (3.07%) Marketing
5 12 (2.63%) Front Office
6 11 (2.41%) French Language
6 11 (2.41%) Spanish Language
7 10 (2.19%) Billing
8 9 (1.97%) Italian Language
9 6 (1.32%) Back Office
9 6 (1.32%) Electronics
10 5 (1.10%) Banking
10 5 (1.10%) Manufacturing
11 4 (0.88%) Automotive
12 2 (0.44%) Pharmaceutical
12 2 (0.44%) Publishing
13 1 (0.22%) Mandarin Language
Job Titles
1 80 (17.54%) Analyst
2 74 (16.23%) Support Engineer
3 39 (8.55%) Service Analyst
4 35 (7.68%) Service Desk Analyst
5 25 (5.48%) Service Manager
6 24 (5.26%) Developer
6 24 (5.26%) Support Analyst
7 22 (4.82%) Administrator
8 20 (4.39%) 3rd Line Support
8 20 (4.39%) Incident Manager
9 19 (4.17%) Network Engineer
9 19 (4.17%) Web Engineer
9 19 (4.17%) Web Support Engineer
10 18 (3.95%) Architect
11 17 (3.73%) 2nd Line Support
12 16 (3.51%) 3rd Line Engineer
13 15 (3.29%) Service Desk Engineer
14 14 (3.07%) 3rd Line Support Engineer
14 14 (3.07%) Delivery Manager
14 14 (3.07%) Vendor Manager
Libraries, Frameworks & Software Standards
1 24 (5.26%) Web Services
2 22 (4.82%) .NET
3 19 (4.17%) ASP.NET
3 19 (4.17%) CSS
4 18 (3.95%) Flash
5 14 (3.07%) jQuery
6 12 (2.63%) HTML
7 10 (2.19%) Node.js
8 9 (1.97%) MAPI
9 8 (1.75%) Twitter Bootstrap
9 8 (1.75%) WCF
10 7 (1.54%) HTML5
11 6 (1.32%) Classic ASP
11 6 (1.32%) CSS3
11 6 (1.32%) DCOM
12 5 (1.10%) REST
12 5 (1.10%) Spring
13 3 (0.66%) ASP.NET MVC
13 3 (0.66%) J2EE
13 3 (0.66%) WSDL
Miscellaneous
1 54 (11.84%) Management Information System
2 28 (6.14%) Analytical Skills
3 27 (5.92%) Data Centre
4 17 (3.73%) Driving Licence
5 13 (2.85%) Computer Science
6 11 (2.41%) Virtual Team
7 10 (2.19%) Clustering
8 8 (1.75%) Replication
9 7 (1.54%) Video Conferencing
10 6 (1.32%) Mainframe
11 5 (1.10%) EMC VNX
11 5 (1.10%) Performance Metrics
11 5 (1.10%) Smartphone
11 5 (1.10%) Statistics
12 4 (0.88%) Animation
12 4 (0.88%) Fat Client
12 4 (0.88%) PKI
12 4 (0.88%) STB
12 4 (0.88%) Thin Client
12 4 (0.88%) Video on Demand
Operating Systems
1 105 (23.03%) Windows
2 60 (13.16%) Windows Server
3 46 (10.09%) Linux
4 28 (6.14%) Windows 7
5 24 (5.26%) Unix
6 21 (4.61%) Windows Server 2008
7 15 (3.29%) Red Hat Enterprise Linux
8 13 (2.85%) Windows Server 2012
9 10 (2.19%) Windows Server 2003
10 9 (1.97%) AIX
10 9 (1.97%) Windows XP
11 8 (1.75%) Windows 10
12 7 (1.54%) Solaris
13 6 (1.32%) MVS
13 6 (1.32%) Windows 8
13 6 (1.32%) Windows NT
14 5 (1.10%) Apple iOS
15 4 (0.88%) Data ONTAP
16 3 (0.66%) Mac OS
17 1 (0.22%) CentOS
Processes & Methodologies
1 188 (41.23%) ITIL
2 84 (18.42%) Service Management
3 74 (16.23%) Service Delivery
4 63 (13.82%) Incident Management
5 34 (7.46%) ITIL V3
5 34 (7.46%) Problem Management
6 29 (6.36%) Project Management
7 28 (6.14%) Business Intelligence
7 28 (6.14%) Service Design
8 26 (5.70%) ITSM
9 22 (4.82%) Agile Software Development
9 22 (4.82%) Change Management
10 20 (4.39%) Time Management
11 19 (4.17%) Change Control
12 18 (3.95%) Continuous Improvement
12 18 (3.95%) Disaster Recovery
12 18 (3.95%) Fault Management
12 18 (3.95%) Workflow
13 17 (3.73%) CRM
13 17 (3.73%) Supplier Management
Programming Languages
1 42 (9.21%) SQL
2 32 (7.02%) Java
3 20 (4.39%) C#
3 20 (4.39%) JavaScript
4 18 (3.95%) PowerShell
5 14 (3.07%) PL/SQL
5 14 (3.07%) T-SQL
6 12 (2.63%) C++
6 12 (2.63%) Python
6 12 (2.63%) VB.NET
6 12 (2.63%) VBScript
7 8 (1.75%) VB
8 6 (1.32%) C
8 6 (1.32%) VB6
9 4 (0.88%) Ruby
10 2 (0.44%) Perl
11 1 (0.22%) ABAP
11 1 (0.22%) Bash Shell
11 1 (0.22%) VBA
Qualifications
1 103 (22.59%) Security Cleared
2 72 (15.79%) SC Cleared
3 47 (10.31%) Degree
4 33 (7.24%) DV Cleared
5 29 (6.36%) Cisco Certification
6 20 (4.39%) ITIL Certification
6 20 (4.39%) Microsoft Certification
7 18 (3.95%) CCNP
8 14 (3.07%) CCNA
9 12 (2.63%) MCP
10 9 (1.97%) MCSE
11 7 (1.54%) HNC
12 6 (1.32%) CCIE
13 5 (1.10%) ITIL Foundation Certificate
14 4 (0.88%) BPSS Clearance
14 4 (0.88%) ISTQB
14 4 (0.88%) ISTQB Foundation Certification
14 4 (0.88%) RHCE
15 3 (0.66%) CCA
15 3 (0.66%) MCDST
Quality Assurance & Compliance
1 6 (1.32%) QA
2 4 (0.88%) Data Quality
2 4 (0.88%) Disclosure Scotland
2 4 (0.88%) PCI DSS
2 4 (0.88%) Sarbanes-Oxley
3 2 (0.44%) ISO/IEC 27001
3 2 (0.44%) JSP 440
4 1 (0.22%) ISO 8583
4 1 (0.22%) ISO 9001
System Software
1 79 (17.32%) Active Directory
2 18 (3.95%) ISA Server
3 11 (2.41%) XenApp
4 8 (1.75%) Oracle RAC
4 8 (1.75%) VMware Infrastructure
5 6 (1.32%) HDFS
5 6 (1.32%) Virtual Machines
5 6 (1.32%) VMware ESX
6 4 (0.88%) KVM
6 4 (0.88%) vSphere
7 3 (0.66%) Apache ZooKeeper
7 3 (0.66%) Microsoft App-V
8 2 (0.44%) Hyper-V
9 1 (0.22%) Firmware
9 1 (0.22%) Terminal Services
9 1 (0.22%) Virtual Desktop
9 1 (0.22%) VMware ESXi
Systems Management
1 10 (2.19%) Amdocs OSS
1 10 (2.19%) SCCM
2 9 (1.97%) EMC NetWorker
2 9 (1.97%) WSUS
3 8 (1.75%) Puppet
4 6 (1.32%) Hadoop YARN
5 5 (1.10%) CA Wily
5 5 (1.10%) HP Data Protector
5 5 (1.10%) NetBackup
5 5 (1.10%) Tivoli
6 4 (0.88%) Ansible
6 4 (0.88%) Cisco Prime
6 4 (0.88%) Nagios
6 4 (0.88%) SCOM
6 4 (0.88%) SolarWinds Orion
7 3 (0.66%) Ambari
7 3 (0.66%) HP Operations Orchestration
7 3 (0.66%) HP Quality Center
7 3 (0.66%) Microsoft Clustering
7 3 (0.66%) Oozie
Vendors
1 107 (23.46%) Microsoft
2 53 (11.62%) Oracle
3 46 (10.09%) Cisco
4 44 (9.65%) HP
5 34 (7.46%) Remedy
6 31 (6.80%) Citrix
7 26 (5.70%) VMware
8 24 (5.26%) Huawei
9 19 (4.17%) SAP
10 17 (3.73%) Fujitsu
11 16 (3.51%) Ericsson
11 16 (3.51%) Red Hat
12 14 (3.07%) Palo Alto
13 13 (2.85%) EMC
14 12 (2.63%) Nokia Networks
15 11 (2.41%) F5
15 11 (2.41%) Tellabs
16 10 (2.19%) Arqiva
16 10 (2.19%) Cramer
16 10 (2.19%) Nortel
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