The table below looks at the statistics for SLA skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 84 67 72
Rank change year-on-year
-17 +5
Contract jobs citing SLA 236 243 221
As % of all contract IT jobs located in the South East 2.59% 2.64% 2.44%
As % of the Quality Assurance & Compliance category 29.32% 26.85% 27.32%
Number of daily rates quoted 94 106 92
Median daily rate £356 £375 £280
Median daily rate % change year-on-year
-5.00% +33.92%
90% offered a daily rate of more than £143 £135 £101
10% offered a daily rate of more than £475 £480 £450
UK excluding London median daily rate £300 £296 £300
% change year-on-year
+1.26% -1.25%
Number of hourly rates quoted 36 27 11
Median hourly rate £12.50 £16.00 £17.50
Median hourly rate % change year-on-year
-21.87% -8.57%
90% offered a hourly rate of more than £11.75 £11.00 £11.00
10% offered a hourly rate of more than £21.33 £21.55 £30.00
UK excluding London median hourly rate £15.00 £15.00 £16.63
% change year-on-year
- -9.77%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South East region.

Quality Assurance & Compliance Category
South East
Contract IT job ads with a match in the
Quality Assurance & Compliance category
805 905 809
As % of all contract IT jobs located in the South East 8.83% 9.84% 8.94%
Number of daily rates quoted 463 496 414
Median daily rate £425 £400 £360
Median daily rate % change year-on-year
+6.25% +11.11%
90% offered a daily rate of more than £255 £260 £176
10% offered a daily rate of more than £525 £528 £485
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 57 36 41
Median hourly rate £15.00 £21.55 £21.50
Median hourly rate % change year-on-year
-30.39% +0.23%
90% offered a hourly rate of more than £12.42 £11.07 £12.55
10% offered a hourly rate of more than £42.50 £45.00 £47.50
UK excluding London median hourly rate £27.62 £25.00 £21.00
% change year-on-year
+10.48% +19.04%

SLA
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South East

SLA
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South East region.

SLA Daily Rate Trend in the South East

SLA
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the South East region over the 3 months to 31 May 2016.

SLA Daily Rate Histogram in the South East

SLA
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South East region.

SLA Hourly Rate Trend in the South East

SLA
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the South East region over the 3 months to 31 May 2016.

SLA Hourly Rate Histogram in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +18 112 £280 -11.11% 14
Hampshire -8 39 £350 +14.28% 15
Surrey -6 29 £363 +20.83% 8
Buckinghamshire -17 28 £475 +25.00% 9
West Sussex -38 10 £350 -7.28% 3
Oxfordshire +5 7 £400 -5.88% 5
Kent -14 5 £321 -28.61%
Middlesex -8 4 £350 -9.56% 1
East Sussex -3 1 £363 -3.33% 3
SLA
England

SLA
Top 30 Related IT Skills in the South East

For the 6 months to 31 May 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for SLA.

1 205 (42.53%) ITIL
2 134 (27.80%) Windows
3 124 (25.73%) Microsoft
4 96 (19.92%) Telecoms
5 95 (19.71%) Incident Management
6 91 (18.88%) Active Directory
7 87 (18.05%) Windows Server
8 84 (17.43%) Linux
9 83 (17.22%) Service Management
10 67 (13.90%) MS Excel
11 63 (13.07%) Finance
12 57 (11.83%) Cisco
13 56 (11.62%) Security Cleared
14 55 (11.41%) Service Delivery
15 54 (11.20%) Remedy
16 49 (10.17%) Problem Management
17 48 (9.96%) Unix
18 46 (9.54%) Oracle
18 46 (9.54%) Management Information System
19 43 (8.92%) SQL Server
20 41 (8.51%) MS Office
20 41 (8.51%) SharePoint
20 41 (8.51%) SC Cleared
20 41 (8.51%) Windows Server 2008
21 40 (8.30%) Windows Server 2012
21 40 (8.30%) SQL
22 39 (8.09%) VMware
23 38 (7.88%) SAN
23 38 (7.88%) WAN
24 37 (7.68%) Cisco Certification

SLA
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (8.51%) SharePoint
2 30 (6.22%) MS Exchange
3 13 (2.70%) IIS
4 6 (1.24%) Elasticsearch
4 6 (1.24%) IBM Notes
5 5 (1.04%) Node.js
5 5 (1.04%) SharePoint Server
6 4 (0.83%) CMS
6 4 (0.83%) Exchange Server 2010
7 3 (0.62%) Apache
7 3 (0.62%) Exchange Server 2007
7 3 (0.62%) SharePoint 2013
7 3 (0.62%) Skype for Business
7 3 (0.62%) WebLogic
8 2 (0.41%) Blackberry Enterprise Server
8 2 (0.41%) Exchange Server 2003
8 2 (0.41%) IBM Domino
9 1 (0.21%) JBoss
9 1 (0.21%) MTS
9 1 (0.21%) Tomcat
Applications
1 67 (13.90%) MS Excel
2 41 (8.51%) MS Office
3 15 (3.11%) MS PowerPoint
4 12 (2.49%) MS Visio
5 3 (0.62%) QuarkXPress
6 2 (0.41%) MS Project
7 1 (0.21%) Spreadsheet
Business Applications
1 6 (1.24%) Remedy ITSM
2 3 (0.62%) Remedy AR System
2 3 (0.62%) SAP Oil and Gas
3 2 (0.41%) Dynamics AX
3 2 (0.41%) SAP R/3
4 1 (0.21%) BASE24
4 1 (0.21%) Oracle EBS R12
4 1 (0.21%) Oracle ERP
4 1 (0.21%) Oracle FAH
4 1 (0.21%) Oracle General Ledger
4 1 (0.21%) Oracle Retail
4 1 (0.21%) SAP SD
Cloud Services
1 7 (1.45%) Office 365
2 6 (1.24%) Amazon AWS
3 4 (0.83%) Yammer
4 3 (0.62%) Adobe Creative Cloud
4 3 (0.62%) PaaS
4 3 (0.62%) SaaS
5 1 (0.21%) Azure Active Directory
5 1 (0.21%) Cloud Computing
5 1 (0.21%) Microsoft Azure
5 1 (0.21%) OneDrive
Communications & Networking
1 38 (7.88%) SAN
1 38 (7.88%) WAN
2 33 (6.85%) LAN
3 29 (6.02%) 3G
4 26 (5.39%) DNS
5 24 (4.98%) Firewall
5 24 (4.98%) Wireless
6 22 (4.56%) 4G
6 22 (4.56%) DHCP
6 22 (4.56%) MPLS
7 20 (4.15%) TCP/IP
8 19 (3.94%) VPN
9 18 (3.73%) Internet
10 17 (3.53%) Unified Communications
11 14 (2.90%) 2G
11 14 (2.90%) Ethernet
12 12 (2.49%) Broadband
12 12 (2.49%) IPsec
12 12 (2.49%) ISDN
12 12 (2.49%) VoIP
Database & Business Intelligence
1 43 (8.92%) SQL Server
2 20 (4.15%) Oracle Database
3 8 (1.66%) Big Data
4 7 (1.45%) SQL Server 2008
5 5 (1.04%) Data Warehouse
5 5 (1.04%) EDRMS
5 5 (1.04%) QlikView
6 4 (0.83%) SQL Server 2012
7 3 (0.62%) BusinessObjects
7 3 (0.62%) FileMaker
7 3 (0.62%) SQL Server 2005
8 2 (0.41%) Data Mining
8 2 (0.41%) DB2
8 2 (0.41%) Informix
8 2 (0.41%) MS Access
8 2 (0.41%) Relational Database
9 1 (0.21%) MySQL
9 1 (0.21%) SAP BW
9 1 (0.21%) SQL Server 2000
9 1 (0.21%) SQL Server Analysis Services
Development Applications
1 1 (0.21%) Artifactory
1 1 (0.21%) Atlassian Bamboo
1 1 (0.21%) Bugzilla
1 1 (0.21%) Gradle
1 1 (0.21%) JIRA
1 1 (0.21%) JMeter
1 1 (0.21%) JUnit
1 1 (0.21%) Subversion
General
1 96 (19.92%) Telecoms
2 63 (13.07%) Finance
3 33 (6.85%) Front Office
4 24 (4.98%) Billing
5 21 (4.36%) Retail
6 13 (2.70%) Spanish Language
7 10 (2.07%) Legal
8 8 (1.66%) Back Office
9 7 (1.45%) German Language
10 6 (1.24%) French Language
10 6 (1.24%) Italian Language
10 6 (1.24%) Marketing
11 4 (0.83%) Banking
11 4 (0.83%) Manufacturing
12 3 (0.62%) Electronics
12 3 (0.62%) Games
13 2 (0.41%) Pharmaceutical
14 1 (0.21%) Advertising
14 1 (0.21%) Financial Institution
14 1 (0.21%) Publishing
Job Titles
1 93 (19.29%) Support Engineer
2 78 (16.18%) Analyst
3 41 (8.51%) Incident Manager
4 38 (7.88%) Service Analyst
5 36 (7.47%) Service Desk Analyst
6 29 (6.02%) Linux Engineer
7 28 (5.81%) Administrator
8 25 (5.19%) Service Manager
8 25 (5.19%) Support Analyst
9 24 (4.98%) IT Support
10 23 (4.77%) IT Analyst
11 20 (4.15%) 1st Line Support
11 20 (4.15%) 3rd Line Engineer
12 19 (3.94%) 3rd Line Support
12 19 (3.94%) IT Engineer
13 18 (3.73%) Network Engineer
14 17 (3.53%) 3rd Line Support Engineer
15 16 (3.32%) Linux Support Engineer
15 16 (3.32%) Service Desk Engineer
15 16 (3.32%) Service Desk Support
Libraries, Frameworks & Software Standards
1 23 (4.77%) Web Services
2 16 (3.32%) .NET
3 14 (2.90%) ASP.NET
4 13 (2.70%) Flash
5 8 (1.66%) CSS
6 7 (1.45%) jQuery
7 6 (1.24%) ELK Stack
7 6 (1.24%) HTML
7 6 (1.24%) RESTful
7 6 (1.24%) Sensu
7 6 (1.24%) Twitter Bootstrap
7 6 (1.24%) WCF
8 4 (0.83%) MAPI
8 4 (0.83%) XML
9 3 (0.62%) ASP.NET MVC
9 3 (0.62%) REST
10 2 (0.41%) SAP XI
10 2 (0.41%) SOAP
10 2 (0.41%) Web Dynpro
11 1 (0.21%) Hibernate
Miscellaneous
1 46 (9.54%) Management Information System
2 31 (6.43%) Data Centre
3 28 (5.81%) Analytical Skills
4 25 (5.19%) Clustering
5 13 (2.70%) Computer Science
6 7 (1.45%) Driving Licence
6 7 (1.45%) EMC VNX
6 7 (1.45%) Mainframe
6 7 (1.45%) PKI
7 6 (1.24%) Blackberry
7 6 (1.24%) Replication
8 4 (0.83%) HACMP
8 4 (0.83%) Smartphone
9 3 (0.62%) CMDB
9 3 (0.62%) Data Protection Act
9 3 (0.62%) iPhone
9 3 (0.62%) LPAR
9 3 (0.62%) NHS
9 3 (0.62%) Statistics
9 3 (0.62%) Wiki
Operating Systems
1 134 (27.80%) Windows
2 87 (18.05%) Windows Server
3 84 (17.43%) Linux
4 48 (9.96%) Unix
5 41 (8.51%) Windows Server 2008
6 40 (8.30%) Windows Server 2012
7 35 (7.26%) Windows 7
8 20 (4.15%) Red Hat Enterprise Linux
9 14 (2.90%) Windows Server 2003
10 12 (2.49%) Solaris
11 11 (2.28%) AIX
12 8 (1.66%) Windows 8
13 7 (1.45%) CentOS
13 7 (1.45%) MVS
14 6 (1.24%) Ubuntu
14 6 (1.24%) Windows NT
15 5 (1.04%) Data ONTAP
16 4 (0.83%) VMS
16 4 (0.83%) Windows 10
17 3 (0.62%) Windows XP
Processes & Methodologies
1 205 (42.53%) ITIL
2 95 (19.71%) Incident Management
3 83 (17.22%) Service Management
4 55 (11.41%) Service Delivery
5 49 (10.17%) Problem Management
6 36 (7.47%) Ticket Management
7 29 (6.02%) Project Management
8 28 (5.81%) Change Management
9 25 (5.19%) Disaster Recovery
10 21 (4.36%) Continuous Improvement
10 21 (4.36%) CRM
11 20 (4.15%) Agile Software Development
12 18 (3.73%) Time Management
13 15 (3.11%) Configuration Management
13 15 (3.11%) ITIL V3
13 15 (3.11%) Process Improvement
14 14 (2.90%) Business Intelligence
15 13 (2.70%) Patch Management
15 13 (2.70%) Root Cause Analysis
16 12 (2.49%) Change Control
Programming Languages
1 40 (8.30%) SQL
2 25 (5.19%) Java
3 18 (3.73%) Python
4 14 (2.90%) C#
4 14 (2.90%) JavaScript
5 12 (2.49%) PowerShell
6 11 (2.28%) Bash Shell
7 9 (1.87%) Perl
8 8 (1.66%) AWK
8 8 (1.66%) C
8 8 (1.66%) PL/SQL
8 8 (1.66%) sed
8 8 (1.66%) Shell Script
9 7 (1.45%) T-SQL
9 7 (1.45%) VBScript
10 6 (1.24%) C++
10 6 (1.24%) VB.NET
11 3 (0.62%) VB
12 2 (0.41%) ABAP
13 1 (0.21%) JCL
Qualifications
1 56 (11.62%) Security Cleared
2 41 (8.51%) SC Cleared
3 37 (7.68%) Cisco Certification
4 24 (4.98%) CCNA
5 22 (4.56%) Microsoft Certification
6 19 (3.94%) Degree
7 18 (3.73%) ITIL Certification
8 16 (3.32%) MCSE
9 14 (2.90%) DV Cleared
10 10 (2.07%) CCNP
11 9 (1.87%) HNC
12 8 (1.66%) MCP
13 7 (1.45%) CCIE
14 6 (1.24%) RHCSA
15 5 (1.04%) ITIL Foundation Certificate
16 4 (0.83%) A+ Certification
16 4 (0.83%) BPSS Clearance
16 4 (0.83%) DBS Check
16 4 (0.83%) Network+ Certification
16 4 (0.83%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (1.87%) ISO/IEC 27001
2 6 (1.24%) QA
3 3 (0.62%) PCI DSS
4 2 (0.41%) Disclosure Scotland
4 2 (0.41%) ISO 9001
5 1 (0.21%) Data Quality
5 1 (0.21%) ISO 8583
5 1 (0.21%) ISO/IEC 20000
5 1 (0.21%) Sarbanes-Oxley
System Software
1 91 (18.88%) Active Directory
2 22 (4.56%) VMware Infrastructure
3 19 (3.94%) Hyper-V
4 15 (3.11%) ISA Server
5 13 (2.70%) VMware ESX
6 12 (2.49%) XenApp
7 7 (1.45%) VMware ESXi
8 5 (1.04%) vSphere
9 4 (0.83%) Veritas Cluster Server
9 4 (0.83%) Veritas File System
10 3 (0.62%) Oracle RAC
11 2 (0.41%) Forefront TMG
11 2 (0.41%) VMware Workstation
11 2 (0.41%) XenDesktop
11 2 (0.41%) XenServer
12 1 (0.21%) UAG
Systems Management
1 15 (3.11%) Simpana
2 14 (2.90%) Puppet
3 9 (1.87%) Nagios
3 9 (1.87%) SCCM
4 8 (1.66%) HP Data Protector
4 8 (1.66%) NetBackup
5 7 (1.45%) Ansible
5 7 (1.45%) Tivoli
5 7 (1.45%) WSUS
6 6 (1.24%) Cisco Prime
6 6 (1.24%) EMC NetWorker
6 6 (1.24%) Graphite
6 6 (1.24%) logstash
6 6 (1.24%) SolarWinds Orion
6 6 (1.24%) Terraform
7 5 (1.04%) CA Wily
8 4 (0.83%) Amdocs OSS
8 4 (0.83%) Backup Exec
8 4 (0.83%) HP Quality Center
9 3 (0.62%) Tivoli Storage Manager
Vendors
1 124 (25.73%) Microsoft
2 57 (11.83%) Cisco
3 54 (11.20%) Remedy
4 46 (9.54%) Oracle
5 39 (8.09%) VMware
6 37 (7.68%) HP
6 37 (7.68%) Huawei
7 31 (6.43%) Citrix
8 16 (3.32%) Ericsson
9 15 (3.11%) CommVault
9 15 (3.11%) EMC
9 15 (3.11%) Nokia
9 15 (3.11%) Nokia Networks
10 14 (2.90%) Dell Compellent
11 13 (2.70%) IBM
11 13 (2.70%) Juniper
11 13 (2.70%) Red Hat
11 13 (2.70%) SAP
12 12 (2.49%) Alcatel-Lucent
12 12 (2.49%) NetApp
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