Jobs 1 to 15 of 83

1st Line IT Support / Helpdesk / Service Desk / First Line

Basingstoke, Hampshire -
Capita Resourcing - IT Resourcing
You must be familiar with using call logging systems and be able to identify and prioritise your work load, adhering to all SLA's agreed... Good working knowledge of Windows XP/7. Strong understanding of MS Office applications. Be able to set up user accounts using Active Directory. Familiar with...
Posted: 3 days ago

Operations Adminstrator

Reading, Berkshire -
Polar Recruitment
Your role will include general administration including, but not limited to booking staff on site, booking training and planning meetings and tasks, the role would also include taking control of problems that arise and working on them to reduce further impact on the business in line with the company SLA.....
Rate: £15 - £20 per hour + Uplift
Posted: 5 days ago

Service Desk Analyst (Level 2)

Southampton, Hampshire -
Connectus
Specification As a service desk analyst you will be responsible for end to end management of incidents and service requests reported by the customer, achieving first time fix where possible. Escalating and liaising with other business units/3rd parties as required in order to resolve issues within the defined SLA.
Posted: 2 days ago

Onsite Support Engineer (Exchange, Server, Citrix)

Southampton, Hampshire -
Wavex
You will be working with a wide range of technologies including Windows, Active Directory, Exchange and Virtual technologies... Managing and troubleshooting Microsoft Exchange Server (2007 onwards), Windows Server (2008 onwards), Hyper-V and VMware. Knowledge of Active Directory and Group Policy. Understanding and some practical experiencing managing incidents within a...
Salary: salary
Posted: 2 days ago

Service Desk Assistant/Analyst/1st/2nd Line Support

Milton Keynes, Buckinghamshire -
Global Technology Solutions Ltd
Specific Duties and Responsibilities for a Service Desk Assistant: *As a Service Desk Analyst you will Log and own customer incidents arising from electronic or verbal notifications from customers falling within the responsibility of the Service Desk; *Create trouble tickets using the IT Service Management Tool; *Update trouble tickets with...
Salary: £20000 - £24000 per annum
Posted: 2 days ago

Junior IT Engineer

Oxford -
Oxera
This includes receiving requests (via phone and email), managing, recording and resolving IT support queries to agreed SLA’s and general IT troubleshooting... - User administration including adding users, Active Directory updating and e-mail account creation... The ideal candidate will have the following technical abilities: - Excellent knowledge of Windows 7...
Rate: £21k to £25k
Posted: 20 days ago

IT Service Manager

Kidlington, Oxfordshire -
Reed Professional Services
Duties and skills required: - Comprehensive knowledge, understanding and experience of Service Management, the application of ITIL Best Practice and how IT applications and IT technologies affect business demands... - Comprehensive understanding of supplier management and the ability to draft, review and manage Service Level Agreements (SLA's) and Operational Level Agreements (...
Salary: £400 - £450 per day
Posted: 4 days ago

IT Service Desk Analyst

Southampton, Hampshire -
Experis Ltd
The role Involves Providing 1st Line IT support and excellent Customer Service, to diagnose and rectify technical problems and queries, prioritising them against agreed SLA's... An understanding of Active Directory,Exchange,Cisco IP Phones, Remote assistance/Desktop and Server infrastructure behaviour... This role will require Security Clearance, Previous SC...
Salary: £20000 - £22000 per annum
Posted: 2 days ago

IT Support Analyst - Desktop

Surrey -
Clearwater People Solutions
IT Support of all office, overseas and home based customers use a broad variety of mainstream and bespoke applications on Windows XP/Windows 7 operating system... Administration for Windows 2003/08, XP, Win 7 Exchange, RAS (Secure ID), Internet and Intranet... Good knowledge of DHCP/DNS/WINS and Active BES...
Salary: £26000 - £28000 Per Annum
Posted: 6 days ago

Systems Administrator - Surrey

Surrey -
Engage PSG
My client, a software services company, is looking to hire a System Administrator with experience in providing 1st to 3rd line Support to 500+ users, with very good networking experience (TCP/IP, LAN/WAN) and a very good understanding of all IT... ITIL Certified. Experience working under strict OLA's...
Salary: £30000 per annum
Posted: 6 days ago

IT Support Analyst - Berkshire - £15 p/h - Immediate Contract

Wokingham, Berkshire -
Ashdown IT
You will demonstrate a systematic and effective approach to trouble shooting, adhering to set KPI's and SLA's... They will demonstrate good knowledge of a Windows environment, Office and of basic networking infrastructure such as TCP/IP, LAN and WAN. They should also be confident using an Incident Management...
Rate: £13 - £15 per hour
Posted: Yesterday

Service Desk Analyst ITIL Telecoms

Reading, Berkshire -
Imperative People
Service Desk Analyst, Help Desk Analyst, ITIL, Avaya, contact centre, call centre, Telecommunications, Managed Services. A leading provider of contact centre solutions is recruiting for a Service Desk Analyst to deliver in an ITIL environment an excellent level of service to customers by triaging, resolving incidents and complete tasks quickly...
Salary: £20000.00 - £25000.00 per annum + full bens
Posted: 3 days ago

2nd line Support Engineer/HelpDesk Security Cleared

Reading, Berkshire -
Global Technology Solutions Ltd
Excellent knowledge of Microsoft Operating Systems - XP / Windows 7. *Knowledge of Microsoft products - including but not limited to all supported Office Suites including Visio, Project and Access. *Active Directory Skills - All administration functions... This role required the second line support engineer to be DV Cleared. ESSENTIALS SKILLS/QUALIFICATIONS/ 2ND LINE...
Rate: £21.55 per hour
Posted: 3 days ago

2nd line Support Engineer/HelpDesk Security Cleared

Reading, Berkshire -
Global Technology Solutions Ltd
Excellent knowledge of Microsoft Operating Systems - XP / Windows 7. *Knowledge of Microsoft products - including but not limited to all supported Office Suites including Visio, Project and Access. *Active Directory Skills - All administration functions... This role required the second line support engineer to be DV Cleared. ESSENTIALS SKILLS/QUALIFICATIONS/ 2ND LINE...
Salary: £22979 - £24179 per annum
Posted: 3 days ago

Service Desk Analyst

Reading, Berkshire -
Allied Worldwide
You will be responsible for resolving incidents and complete tasks quickly, effectively and within the agreed SLA and prioritise incidents in accordance with business impact... You will report into the Senior Service Desk Analyst and be a key member of the Service Desk team who are committed to deliver Service...
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago