Service Level Agreement (SLA) Jobs in the South East
Jobs 1 to 15 of 68
Due to promotions from within they are now seeking a Service Desk Analyst to join their head offices in Chichester. Your new role The Service Desk Analyst will be the central point of contact for all IT related incidents and service requests, and will provide 1st line support through to...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £24000.00 per annumPosted: 10 days ago
The Service Operations Centre delivers a range of high quality IT services using best practice, as recommended in the IT Infrastructure Library... Analysts record and monitor all support activity using HP service manager call logging system and keep users up to date with progress... CONDITIONS: DV Clearance is required for...
Milton Keynes -
Capita Defence & Security Resourcing
Rate: £220 - £250 per dayPosted: 22 days ago
Working with bespoke applications within an Oracle Database, resolving incoming issues within an ITIL framework... - Application - Finance - Oracle - Scripting - SLA - KPI - Windows - Desktop - Database - SQL - Helpdesk - The client offers and extensive training scheme and bonuses that are relevant for this role, including industry recognised certifications... * 1st & 2nd line application support...
Hungerford, Berkshire -
Salary: £20000 - £25000 per annumPosted: 5 days ago
Escalating and liaising with other business units / 3rd parties as required in order to resolve issues within the defined SLA. Technical skills: *Good working knowledge of Microsoft office applications (Outlook, Excel, Word.) *Good working knowledge of Windows Operating Systems / Server... Technical Qualifications (Preferred, but not essential) *CompTIA A+ *MCP (preferably...
Southampton, Hampshire -
Salary: £20000 - £22000 per annum + Graet benefits - see below.Posted: 3 days ago
Capita End User Services is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... Our key areas are service management, managed workplace, on demand toolset and service integration...
Salary: £18000 - £19500 per annumPosted: 16 days ago
Your responsibilities will include, but not be limited to - -Provide second level resolutions to hardware and software support issues that cannot be resolved remotely within agreed SLA timeframes, while following related IT/Security policies and procedures. -Complete new provisioning requests within agreed SLA timeframes, including PC builds & local installations... browser/...
High Wycombe, Buckinghamshire -
CPS Group UK
Salary: £25000 - £35000 per annum + excellent benefitsPosted: Yesterday
Austin Fraser are looking for a 2nd/3rd Line Support Engineer working for our market leading client in Oxford. - Responsibe for suporting Local Offices and Remote Sites. - Desktop Support, Administration and Installations. - Implementation and support of Windows Server and Desktop platforms. - Remote Support. - Incident management. Resolving incidents from 1st-3rd...
Oxford, Oxfordshire -
Salary: £32000 - £35000 per annum + Excellent benefitsPosted: 22 hours ago
The ideal candidate will work within the ITIL compliant service desk team, managing incidents, events and service requests to contractual SLAs... We are looking for an individual who is methodical and customer focused with a good understanding of the following technologies: Microsoft Server. VMWare... SQL Server basic knowledge... - Be a...
CPS Group Limited
Salary: £25000 - £35000 per annum + Excellent BenefitsPosted: 16 days ago
Select and implement Integrated Logistic Support (ILS) / Logistic Support Analysis (LSA) / Supportability Analysis (SA) and Information Technology Infrastructure Library (ITIL) tasks appropriate to the project characteristics, the customer's requirements, the maintenance strategy and ILS tailoring guidelines. Carry out Reliability, Maintainability and Availability (RMA) analysis including Failure Modes, Effects and...
Farnborough, Hampshire -
Posted: 10 days ago
Provide technical coaching and mentoring to all MSC staff... Experience of configuring, troubleshooting and administering the Microsoft Windows Server Operating System (2003, 2008) and key roles, including; Active Directory, IIS, FTP, and MS Print Services. Experience supporting platforms using SCCM/SCOM. Experience of configuring, troubleshooting and administering the VMware ESXi &...
iKonnect Global Solutions
Salary: £37000 - £42000 per annum + PackagePosted: 16 days ago
You will have a track record of meeting SLA's and working to strict deadlines as well as experience of report generation... A sound knowledge of SQL is very important in this role as are solid communication skills... - SQL. - Experience meeting SLA's and KPI's... Desirable: - Any development knowledge - ...
Fareham, Hampshire -
Salary: £20000 - £35000 per annumPosted: 4 days ago
Essential Skills: demonstrable track record of working as an IT Problem manager within a large and complex blue chip organisation; proven experience working in a pure Problem Management role where your sole focus is around building and implementing problem management strategy (this is not a hybrid incident/problem role); sound...
Maidenhead, Berkshire -
Earth Stream Global
Posted: 22 hours ago
Identify potential issues and recommend areas of improvement for our SaaS model clients that run the software... Provide ongoing support to include deploying base code and patches, meeting availability SLA’s, maintaining secured environment to meet internal and external audit requirements and engage customer communications for day-to-day operations...
Woking, Surrey -
Absolute Solution Limited
Salary: From £45,000 to £48,000 per annum Great bens packagePosted: 4 days ago
You will join the company's busy in-house technical support team supporting their range of products for Microsoft Exchange... You will gather all required information regarding a case or an investigation before escalating problems and issues and you will need to meet SLA's to ensure the best possible...
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £25000.00 per annum + training, free parking, pension, etcPosted: 12 days ago
The three roles available span from junior to senior operator level and will give you exposure to the following technologies: SQL, MYSQL, Linux and Windows Server... Experienced in using commands within either SQL or MySQL databases is essential (ie SELECT, UPDATE, DELETE) Knowledge of Linux, Unix and/or Windows Server.
High Wycombe, Buckinghamshire -
Salary: £20000 - £23000 per annum + benefitsPosted: 6 days ago
SLA Jobs in the South East