Jobs 1 to 15 of 54

Software Support Analyst - SQL

Ashford, Kent -
1st Choice Computer Appointments Ltd
Job Purpose The successful candidate will be providing second line product/solution support to our customer base; they will be required to prioritise day to day incidents, resolve customer queries and promote excellent customer service both internally and externally. Key Responsibilities and Accountabilities * Second point of contact for all customers...
Salary: From £16,000 to £23,000 per annum
Posted: Yesterday

Service Desk Analyst

Horsham, West Sussex -
Clearwater People Solutions
Good Customer Service skills are key for this role as you will be dealing with a high level of user's throughout the Company. Key responsibilities for the Service Desk Analyst: Log calls onto call logging system and updating at each action stage ensuring a detailed history for each request...
Salary: £23599 Per Annum benefits
Posted: 3 days ago

Service Desk Analyst

Southampton, Hampshire -
Amicus ITS
Escalating and liaising with other business units / 3rd parties as required in order to resolve issues within the defined SLA... Monitor and escalate Incidents according to the customer’s SLA... Complete additional tasks as defined by the Service Desk Management... Mentoring SDA L1s / juniors. Work within other departments as and...
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: 7 days ago

IT Support Analyst (1st Line/2ndline)

Maidenhead, Berkshire -
Austin Fraser
1st/2nd Line IT Support Analyst - (Windows, Exchange) Austin Fraser are proud to be working with one of the world's forefront leaders in supplying and publishing technical information to the manufacturing market... As a 1st/2nd Line IT Support Analyst - (Windows, Exchange) you will have: Responsibilities and key tasks:...
Salary: £20000.00 - £25000.00 per annum + Excellent benefits
Posted: Yesterday

IT Support Analyst - Witney (Oxfordshire)

Witney -
Computer Futures
A market leading client of Computer Futures are looking for x3 IT Support Analysts to join a growing team and aid in their projects! This contract will be for 6 Months. Paying between £100 - £180 per day (dependant on experience). The site is located in Witney (Oxfordshire). You will be...
Rate: £100 - £180 per day + competitive
Posted: 2 days ago

Service Desk Manager

Kent -
Coal IT Services
Reporting to the Head of Service Delivery, you will be responsible for the delivery of exceptional levels of service and support to both internal and external clients across an estate of 90+ sites and a range of different industry sectors... - Ownership and development of company Remote Management and Monitoring System -...
Salary: From £45,000 to £50,000 per annum + benefits
Posted: 3 days ago

IT Service Management Analyst

Basingstoke, Hampshire -
Spectrum IT Recruitment (South) Ltd
will include: Co-ordination of all activities required to detect problems that potentially the IT service by analysis of Incident Management data. Preparation and presentation of Root Cause Analysis for internal and external SLA requirements. Use of the Service Management System to update relevant information... will have the following skills...
Salary: £26500 - £33000 per annum + Benefits
Posted: 5 hours ago

Incident Manager - Maidenhead

Maidenhead, Berkshire -
EarthStream Global
Essential Skills: demonstrable track record of working as an IT incident manager within a large and complex blue chip organisation; proven experience working in a pure Incident Management role where your sole focus is around building and implementing incident management strategy (this is not a hybrid incident / problem role); sound...
Salary: From £55,000 to £65,000 per annum
Posted: 2 days ago

IT Service Desk Analyst

Southampton, Hampshire -
Experis Ltd
The role Involves Providing 1st Line IT support and excellent Customer Service, to diagnose and rectify technical problems and queries, prioritising them against agreed SLA's... An understanding of Active Directory,Exchange,Cisco IP Phones, Remote assistance/Desktop and Server infrastructure behaviour... This role will require Security Clearance, Previous SC...
Salary: £21500 - £22000 per annum
Posted: 10 hours ago

IT Support Technician

Fareham, Hampshire -
Spectrum IT Recruitment (South) Ltd
will involve: To provide 1st Line Support within an SLA driven environment... will have the following skills and experience: One of the following qualifications: BTEC in IT, CompTIA or Degree in ICT. GCSE in English and Maths... Microsoft... Keywords: Windows, IT Support, Support Technician, Microsoft, Customer Service, CompTIA, 1st Line,...
Salary: £15000 - £17500 per annum + Benefits
Posted: Yesterday

DV Cleared 1st line Support Engineer/Service Desk Analyst

Reading, Berkshire -
Global Technology Solutions Ltd
A great opportunity for an experienced, DV Cleared 1st line Support Engineer... *Excellent knowledge of Microsoft Operating Systems - XP / Windows 7. *Knowledge of Microsoft products - including but not limited to all supported Office Suites including Visio, Project and Access. *Active Directory Skills - All administration functions... This role requires the Service...
Rate: £21.55 per hour
Posted: 2 days ago

2nd Line Nightshift Service Desk Engineer

High Wycombe, Buckinghamshire -
Atech Support
Review tickets and respond to users appropriately and within established SLA standards; resolve open tickets in a timely and professional manner, ensuring a positive client experience... Knowledge and Experience: Experience working on an ITIL based Service Desk of an MSP or similar environment... Experience of AVAYA handsets. Experience with Office...
Salary: From £25,000 to £30,000 per annum depending on experience
Posted: 16 days ago

2nd Line Service Desk Engineer

High Wycombe, Buckinghamshire -
Atech Support
Review tickets and respond to users appropriately and within established SLA standards; resolve open tickets in a timely and professional manner, ensuring a positive client experience... Knowledge and Experience: Experience working on an ITIL based Service Desk... Experience of AVAYA handsets. Experience with Office 365. Experience with Citrix Xendesktop and...
Salary: Competitive
Posted: 16 days ago

2nd Line Support

Gatwick, West Sussex -
Search Consultancy
Company. A fantastic opportunity has arisen for an 2nd line support professional to join a successful and expanding IT support company based near Gatwick with large client base across the South East. Due to an increased workload this company requires someone to join them initially on a 3 month contract...
Posted: 3 days ago

3rd Line Infrastructure Engineer

High Wycombe, Buckinghamshire -
Atech Support
Virtualisation Technologies (VMware, Hyper-V) Desktop Operating Systems (including Windows 7, Windows 8) Microsoft Windows Server 2008 & 2012... Solid knowledge of Active Directory and Group Policy. Exchange Server 2003/2007/2010/2013. Thorough understanding of IP Protocols including, firewall configuration, switching, routing, DHCP & DNS... Change Management Experience... Industry specific qualifications...
Salary: From £40,000 to £60,000 per annum depending on experience
Posted: 16 days ago