Service Level Agreement (SLA) Jobs in the South East
Jobs 1 to 15 of 53
Basingstoke, Hampshire -
Capita Resourcing - IT Resourcing
1st Line Support / Service Desk / Helpdesk / Windows XP / Windows 7 / MS Office / ITIL / Active Directory / Basingstoke / Permanent / £18,000 pa... You must be familiar with using call logging systems and be able to identify and prioritise your work load, adhering to all SLA's agreed... Essential Skills: Previous experience working...
Salary: £17000 - £18000 per annum + Excellent Benefits!Posted: Yesterday
Haywards Heath, West Sussex -
You will also be required to support delivery of the IT business plan through ensuring the team achieve their SLA's and assisting with IT database projects including optimising databases for efficiency and performance... Be the primary point of contact for all IT issues, identifying the cause of the issue...
Salary: £31000 - £35000 per annum + BenefitsPosted: 4 days ago
Fleet, Hampshire, United Kingdom -
Working within the UK Microsoft and DCS Technical Resolver Group you will fulfil a level 1 support role responsible for investigating monitoring alarms from our client’s environments and providing technical resolution for the Microsoft and DCS services. Responsibilities of the a L1 Support Engineer (IT Support, Engineer, Server, Helpdesk);...
Rate: CompetitivePosted: 23 days ago
Milton Keynes, Buckinghamshire -
Certes Computing Ltd (Birmingham)
Essential skills/experience required: Experience of the below in an enterprise environment MS Windows 2008//3/0 Server MS Exchange 2003 Experience of backup strategies and messaging services Good problem solving and analytical skills Good interpersonal skills and an excellent team player. Desirable would be any of the following: MCP/...
Posted: 2 days ago
West Sussex -
You will be joining a dynamic and growing IT department who have massive plans for the next 3 years for expansion, bringing in new technologies and strategies and continuous improvement... - Be the final point of technical service escalation - Provide technical support to the team when required - Ensure SLAs are delivered...
Salary: From £36,000 to £40,000 per annum Excellent BenefitsPosted: 4 days ago
Crawley, West Sussex -
Ace European Group
resolution times, aging statistics, and incident classifications)... success statistics, scheduled vs emergency, change classifications)... Incident Management and Escalation. Assist with the Incident Management process... Change Management. Assist with the change management processes... Intel and Microsoft. Service Desk Management... ITIL Foundation or ITIL Practitioner Qualified I and P Series IBM midrange.....
Salary: Depending on ExperiencePosted: 16 days ago
Manage, prioritise and respond promptly and effectively to assigned Tickets, demonstrating & performing effective Incident Management disciplines - Managing assigned tasks, incidents, Changes, Project tasks and activities through to satisfactory conclusion according to SLA targets and in conjunction with the Service Desk team and IT Support teams... " Excellent problem management skills... " Excellent...
Salary: £25000 to £32000 per annumPosted: 2 days ago
Desktop, Support, 2nd line, Service support, LAN/WAN, Lotus Notes, Cisco, Infrastructure, 3rd Line, Citrix, Windows, AD, Active Directory, ITIL, Server, Operations, backups, asset management, Support engineer, Contract, Berkshire) Roc Search is currently recruiting for an excellent client based in Berkshire for a 2nd Line Support Engineer - 6 month contract... *...
Posted: 4 days ago
Fleet, Hampshire -
Good understanding of troubleshooting Microsoft Windows Server 2003/2008. - Skilled in Microsoft Office applications. - Experience of supporting Microsoft OCS/Lync would be an advantage. - MCTS certifications would be an advantage... Remedy, HP Service Desk, Service Now, Siebel) Competencies of the Microsoft Level 1 Support Engineer (Support, IT, Helpdesk, L1, Engineer); -...
Salary: Up to £25,000 (10% Bonus & 10% Shift Allowance)Posted: 23 days ago
Crawley, West Sussex -
ARC IT Recruitment Ltd
On the technology front you will need to possess expert strong desktop support and systems support experience, with the following being the ideal snapshot: * Windows Server 2003/2008/2012. * Active Directory... * SQL Server. * Windows 7,8. * Microsoft Office. * TCP/IP, DNS, DHCP, FTP. * WAN, LAN, VPN, DMZ... * VOIP. * Switches, Firewalls,...
Salary: £20000 - £30000 Per AnnumPosted: 14 hours ago
The primary function of this role is to provide professional, efficient, proactive and reactionary inbound IT support throughout their customer base. Providing first port of call for technical support requests. First Line engineers are to see all support requests through to end resolution via first time fix or call escalation...
Salary: £18000 - £25000 per annumPosted: 4 days ago
Woking, Surrey -
Capita Resourcing - IT Resourcing
3rd Line Support / Citrix / XenApp / XenDesktop / CCA / MS Operating Systems / Exchange / SCCM / WSUS / Nimsoft / Windows Server 2003, 2008 / Active Directory / Virtualisation / Hyper-V / XenServer / HP/Dell SANs / Permanent / Located in Surrey / £30-35,000pa plus Benefits!... SCCM, WSUS... 5+ years' experience with Microsoft technologies - Windows Server 2003, 2008 R2, Exchange,...
Salary: £30000 - £35000 per annum + BenefitsPosted: 3 days ago
Oxford, Oxfordshire -
To guarantee service level agreement (SLA) targets are met, whilst ensuring an excellent service to meet customer expectations, through day to day liaison and the timely escalation of issues... Excellent appreciation of ITIL/ ISO20000 methodologies and standards; ideally accredited to Practitioner or Manager standards... Desirable: Experience with Call Management Systems...
Salary: Salary offered will be competitive & dependent on skills & experiencePosted: 8 days ago
Coal IT Services
Line / Networking / Cisco / SIP / VOIP / ITIL / Support Analyst... Actively monitor the networks using our network monitoring system Solarwinds. Provide support on the additional services we offer our customers - Anti-virus (Sophos), Email (MS Exchange Server), User accounts (Active Directory), Web filtering, SIP, Inter-net Services... CCNA or relevant IT network...
Salary: From £20,000 to £25,000 per annum + BenefitsPosted: 4 days ago
Southampton, Hampshire -
Answer / respond to all incoming calls, emails and monitoring alerts within SLA. Log calls accurately using call logging software (HEAT and TFS)... Creation and maintenance of QA systems for QA team and DIT systems for Development... Ideally, you would also have experience of Basic Networking, good knowledge of Windows Server...
Salary: £22000.00 - £29000.00 per annumPosted: 5 days ago