Service Level Agreement (SLA) Jobs in the South East
Jobs 1 to 15 of 70
Milton Keynes, Buckinghamshire -
We are seeking dynamic individuals to join our Change Management function within our Service Control Departments in Milton Keynes. Coming into a lively and friendly team, the successful individual will be responsible for performing the Change Management function for our IT Service customers, ensuring that exceptional standards of customer satisfaction...
Salary: generous benefits schemePosted: 26 days ago
Basingstoke, Hampshire -
HAYS INFORMATION TECHNOLOGY
Key responsibilities include: * To act as a single point of contact for all IT issues and requests via telephone, email, InfoPath and walk-in. * Escalation to the IT Support Supervisor any tickets that are close to their SLA or are not able to be resolved. * To ensure that all calls...
Salary: £20000.00 - £24000.00 per annum + benefitsPosted: 18 hours ago
Reading, Berkshire -
Your role will include general administration including, but not limited to booking staff on site, booking training and planning meetings and tasks, the role would also include taking control of problems that arise and working on them to reduce further impact on the business in line with the company SLA.....
Rate: £15 - £20 per hour + UpliftPosted: 2 days ago
Interquest - IQ Telecom
The NOC Shift Leader will be working on a 24/7 shift patter working 12 hour shifts on a 4 on 4 off pattern, and we are looking for an experienced NOC Team Leader or NOC Supervisor, that is experienced with running a NOC team of up to 10 people,...
Salary: £22000.0000 - £27000.0000 per annum + 33 days holiday, Pension schemePosted: 14 days ago
Portsmouth, Hampshire -
Ping IT Recruitment ltd
Security Clearance will be required... You will perform typical 1 st line support duties and responsibilities ensuring strict SLA’a and KPI’s are adhered to. Essential Skills: - Technical Service Desk experience in a complex IT support environment that is customer focused - Ability to identify and solve calls at technical...
Salary: From £21,000 to £24,000 per annumPosted: 19 hours ago
Southampton, Hampshire -
For this role the Messaging Subject Matter Expert will be required to support and work with a number of technologies such as exchange, office 365, Active Directory and Lync Server 2013 to ensure services are kept up to date and available for users. This will include support and troubleshooting of...
Rate: £400 per dayPosted: Yesterday
Capital IT Resourcing LTD
As a 1 st and 2 nd line Support Engineer you must be able to demonstrate a strong understanding of the German language where you can provide support on Microsoft technologies, basic networking, HTML and email support The selected candidate must have experience in:- German speaking skills. Microsoft : Exchange, Active...
Salary: £18k - 25k per year + .Posted: 6 days ago
Harvey Nash plc
The 2nd line support engineer will support operational OLA's and support customers SLA's, maintain knowledge base and provide accurate reports and documentation. To be considered the 2nd Line Support Engineer will need solid experience of the following: *Windows Server. *Active Directory / Exchange. *VOIP (Voice Over IP)/ Microsoft Lync.....
Salary: £35000 - £40000 per annumPosted: 3 days ago
Guildford, Surrey -
CPS Group UK
The role is Level 2 Infrastructure Support on Windows Server, VMWare (Virtualised Platforms), Cisco Networks, SQL and bespoke Healthcare applications such as HL7, DICOM, and IHE. Essential skills are Windows Server (WR2, VMWare/Vsphere, and Cisco Networking (LAN, WAN, TCP/IP) Desirable skills are HL7, DICOM, IHE, however these are...
Salary: £30k - 35k per year + corporate benefitsPosted: 5 days ago
Leatherhead, Surrey -
Strong knowledge of Windows OS (desktop\server) - Experience of Active Directory administration and User and Group management - Experience of Exchange 2010 administration - Experience of VMware and virtualisation technologies - Proven experience working in 1 st - 3 rd line support in a service desk environment - Understanding of TCP/IP, LAN/WAN topology...
Salary: Up to £33,000 per annumPosted: 27 days ago
Fareham, Hampshire -
Ability to develop web back end's including HTML, CSS or XML... * Experience supporting Windows XP / 7... * Ability to decode HTML / XML and troubleshoot... * Relevant IT certifications - (MCITP, MCSA, Comptia A+) etc... XML - Marketing - HTML - CSS - SQL - Application Support - Customer Support - Scripting - Database - Application - Call Logging - Web Site - Design - Programming.
Salary: £20000 - £26000 per annumPosted: 5 days ago
Fareham, Hampshire -
Working within the support desk function you will administer applications (XML, HTML, CSS) for key UK based clients... * Ability to develop web Back End's including HTML, CSS or XML... * Experience supporting Windows XP/7... * Ability to decode HTML/XML and troubleshoot. * Experience of working to SLA's/KPI's...
Posted: 12 hours ago
Milton Keynes, Buckinghamshire -
Due to our continued growth we are looking to recruit a seasoned Service Delivery Manager based in our Milton Keynes office... The successful candidate will be responsible for all aspects of the service including support, sla achievement, vendor management and service availability etc. The key skills required to be considered...
Salary: From £38,000 to £48,000 per annumPosted: 2 days ago
The People Network
Support Analyst, knowledge of EPOS, Eastleigh, Hampshire... In this broad role you will provide support on their EPOS application and support on the technologies their product sits on (Windows / Microsoft technologies, SQL Server, etc)... Typical responsibilities for this role include - * Respond to all incoming calls and emails and respond within...
Salary: competitive salaryPosted: 10 days ago
Cranbrook, Kent -
1st Line Helpdesk Analyst - Windows, Active Directory, Exchange... Key skills:- 1st Line, First Line, 1st Line Support, Windows, Operating Systems, Windows OS, Windows XP, Windows 7, Windows 8, AD, Active Directory, Exchange, Exchange Server, MS Office Support, MS Office, Microsoft Office, Customer Service, SLA, Service Level Agreement, KPI, Key Performance...
Rate: £100 - £120 per dayPosted: 19 hours ago