The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 46 89 79
Rank change year-on-year
+43 -10
Permanent jobs requiring a Support Analyst 54 19 29
As % of all permanent IT jobs located in Kent 4.95% 1.82% 2.53%
As % of the Job Titles category 5.10% 1.89% 2.61%
Number of salaries quoted 54 17 22
Average salary £26,500 £22,000 £23,500
Average salary % change year-on-year
+20.45% -6.38%
90% offered a salary of more than £21,500 £21,300 £19,000
10% offered a salary of more than £40,000 £36,600 £32,000
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1058 1007 1110
As % of all permanent IT jobs located in Kent 96.98% 96.64% 97.03%
Number of salaries quoted 935 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £24,690 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Kent region.

Support Analyst Salary Trend in Kent

Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Support Analyst across the Kent region over the 3 months to 9 February 2016.

Support Analyst Salary Histogram in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 9 £30,500 -
Sevenoaks +1 8 £24,000 +11.62%
Canterbury - 3 £32,615 - 1
Rochester - 3 £26,583 -
Maidstone +6 2 £19,500 -37.09%
Faversham - 2 £25,000 -
Chatham -8 1 £32,000 +52.38%
Dartford - 1 £24,000 -
Westerham - 1 £29,000 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 9 February 2016, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 46 (54.76%) Windows
2 38 (45.24%) Microsoft
3 28 (33.33%) MS Excel
4 24 (28.57%) ITSM
5 23 (27.38%) Active Directory
6 22 (26.19%) MS Office
7 21 (25.00%) Service Management
8 20 (23.81%) Finance
9 19 (22.62%) SLA
10 17 (20.24%) Windows Server
11 14 (16.67%) Windows Server 2008
12 13 (15.48%) ERP
12 13 (15.48%) SharePoint
12 13 (15.48%) ITIL
12 13 (15.48%) Firewall
13 11 (13.10%) Citrix
13 11 (13.10%) Microsoft Certification
13 11 (13.10%) Office 365
14 10 (11.90%) Windows 7
14 10 (11.90%) Degree
14 10 (11.90%) Avaya
14 10 (11.90%) Cisco Certification
14 10 (11.90%) CCNA
14 10 (11.90%) SQL
14 10 (11.90%) MS Exchange
14 10 (11.90%) Business Analysis
15 9 (10.71%) Cisco
15 9 (10.71%) MCSE
15 9 (10.71%) .NET
15 9 (10.71%) Dynamics AX

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 9 February 2016, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (15.48%) SharePoint
2 10 (11.90%) MS Exchange
3 9 (10.71%) SharePoint 2010
4 7 (8.33%) IIS
5 5 (5.95%) Exchange Server 2007
5 5 (5.95%) Exchange Server 2010
6 2 (2.38%) Blackberry Enterprise Server
6 2 (2.38%) Exchange Server 2013
6 2 (2.38%) IBM Notes
Applications
1 28 (33.33%) MS Excel
2 22 (26.19%) MS Office
3 9 (10.71%) MS PowerPoint
Business Applications
1 9 (10.71%) Dynamics AX
2 4 (4.76%) Dynamics NAV
3 2 (2.38%) SAP MM
3 2 (2.38%) SAP PP
4 1 (1.19%) Lawson
4 1 (1.19%) Oracle EBS
4 1 (1.19%) Oracle ERP
Cloud Services
1 11 (13.10%) Office 365
Communications & Networking
1 13 (15.48%) Firewall
2 8 (9.52%) VPN
3 7 (8.33%) IP Telephony
4 6 (7.14%) LAN
4 6 (7.14%) WAN
5 4 (4.76%) Wireless
6 3 (3.57%) SAN
6 3 (3.57%) TCP/IP
7 2 (2.38%) Cisco ASA
7 2 (2.38%) Cisco PIX
7 2 (2.38%) DHCP
7 2 (2.38%) DNS
7 2 (2.38%) iSCSI
7 2 (2.38%) NAS
7 2 (2.38%) Network Security
8 1 (1.19%) FCoE
Database & Business Intelligence
1 7 (8.33%) SQL Server
2 2 (2.38%) BusinessObjects
3 1 (1.19%) Informix
3 1 (1.19%) Relational Database
3 1 (1.19%) SQL Server 2012
Development Applications
1 1 (1.19%) Visual Studio
General
1 20 (23.81%) Finance
2 6 (7.14%) Retail
3 3 (3.57%) Local Government
4 2 (2.38%) Telecoms
5 1 (1.19%) Advertising
Libraries, Frameworks & Software Standards
1 9 (10.71%) .NET
2 4 (4.76%) EDI
3 1 (1.19%) ASP.NET
3 1 (1.19%) ASP.NET Web Forms
3 1 (1.19%) CSS
3 1 (1.19%) HTML
Miscellaneous
1 8 (9.52%) Analytical Skills
2 7 (8.33%) Management Information System
3 4 (4.76%) Blackberry
4 3 (3.57%) Driving Licence
5 2 (2.38%) iPhone
5 2 (2.38%) Replication
5 2 (2.38%) Video Conferencing
6 1 (1.19%) AS400
6 1 (1.19%) Data Structures
6 1 (1.19%) iSeries
Operating Systems
1 46 (54.76%) Windows
2 17 (20.24%) Windows Server
3 14 (16.67%) Windows Server 2008
4 10 (11.90%) Windows 7
5 6 (7.14%) Android
5 6 (7.14%) Windows Server 2012
6 4 (4.76%) Apple iOS
7 3 (3.57%) Windows Server 2003
8 2 (2.38%) Windows 8
9 1 (1.19%) Unix
Processes & Methodologies
1 24 (28.57%) ITSM
2 21 (25.00%) Service Management
3 13 (15.48%) ERP
3 13 (15.48%) ITIL
4 10 (11.90%) Business Analysis
5 8 (9.52%) Line Management
6 7 (8.33%) Case Management
6 7 (8.33%) Workflow
7 5 (5.95%) Disaster Recovery
8 4 (4.76%) Resource Management
8 4 (4.76%) Service Delivery
9 3 (3.57%) Continuous Improvement
9 3 (3.57%) Logistics
9 3 (3.57%) Server Patching
10 2 (2.38%) Analytics
10 2 (2.38%) Asset Management
10 2 (2.38%) Change Control
10 2 (2.38%) High Availability
10 2 (2.38%) Performance Monitoring
10 2 (2.38%) Risk Management
Programming Languages
1 10 (11.90%) SQL
2 2 (2.38%) Java
3 1 (1.19%) C#
3 1 (1.19%) JavaScript
Qualifications
1 11 (13.10%) Microsoft Certification
2 10 (11.90%) CCNA
2 10 (11.90%) Cisco Certification
2 10 (11.90%) Degree
3 9 (10.71%) MCSE
4 7 (8.33%) MCP
5 6 (7.14%) MCITP
6 5 (5.95%) A+ Certification
7 3 (3.57%) ITIL Foundation Certificate
7 3 (3.57%) MCSA
8 2 (2.38%) CCENT
8 2 (2.38%) MCTS
8 2 (2.38%) Security Cleared
9 1 (1.19%) BPSS Clearance
9 1 (1.19%) Citrix Certification
9 1 (1.19%) ITIL Certification
9 1 (1.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (22.62%) SLA
2 7 (8.33%) ISO/IEC 27001
3 3 (3.57%) ISO/IEC 20000
System Software
1 23 (27.38%) Active Directory
2 5 (5.95%) VMware ESX
3 4 (4.76%) Terminal Services
4 2 (2.38%) DFS Replication
4 2 (2.38%) Hyper-V
4 2 (2.38%) vSphere
4 2 (2.38%) XenApp
4 2 (2.38%) XenDesktop
5 1 (1.19%) NFS
5 1 (1.19%) VMware ESXi
Systems Management
1 1 (1.19%) SCCM
1 1 (1.19%) SCOM
Vendors
1 38 (45.24%) Microsoft
2 11 (13.10%) Citrix
3 10 (11.90%) Avaya
4 9 (10.71%) Cisco
5 8 (9.52%) VMware
6 6 (7.14%) SAP
7 5 (5.95%) HP
7 5 (5.95%) JD Edwards
7 5 (5.95%) Oracle
8 4 (4.76%) CheckPoint
8 4 (4.76%) Forcepoint
9 3 (3.57%) JDA
10 2 (2.38%) Blue Coat
10 2 (2.38%) Juniper
10 2 (2.38%) LANDesk
10 2 (2.38%) Lotus
10 2 (2.38%) Pegasus
10 2 (2.38%) Siebel
10 2 (2.38%) SolarWinds
10 2 (2.38%) Tripwire
Canterbury, Kent
Canterbury Christ Church University
Salary: From £31,656 to £33,574 per annum
Posted: 12 days ago
Kent
Nigel Frank International Ltd
Salary: £30000 - £40000 per annum + Excellent pension and annual bonus scheme!
Posted: 13 days ago