The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 57 50 67
Rank change year-on-year
-7 +17
Permanent jobs requiring a Support Analyst 40 56 24
As % of all permanent IT jobs located in Kent 3.64% 5.06% 2.29%
As % of the Job Titles category 3.85% 5.17% 2.35%
Number of salaries quoted 35 52 24
Average salary £25,000 £24,750 £27,000
Average salary % change year-on-year
+1.01% -8.33%
90% offered a salary of more than £19,000 £20,300 £21,150
10% offered a salary of more than £50,000 £42,500 £30,700
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1040 1084 1021
As % of all permanent IT jobs located in Kent 94.63% 97.92% 97.24%
Number of salaries quoted 926 935 870
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £24,500 £24,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Kent region.

Support Analyst Salary Trend in Kent

Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Support Analyst across the Kent region over the 3 months to 31 July 2015.

Support Analyst Salary Histogram in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone -4 6 £22,250 -7.29%
Tunbridge Wells -23 6 £20,000 +31.14%
Sevenoaks - 4 £18,250 -
Tonbridge -5 1 £19,000 -55.29%
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 31 July 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 51 (52.58%) Windows
2 44 (45.36%) Microsoft
3 42 (43.30%) MS Office
4 36 (37.11%) SLA
4 36 (37.11%) Active Directory
5 35 (36.08%) SQL
6 30 (30.93%) MS Excel
7 28 (28.87%) MS Exchange
8 22 (22.68%) Microsoft Certification
9 20 (20.62%) MCSE
9 20 (20.62%) Finance
10 19 (19.59%) CCNA
10 19 (19.59%) Cisco Certification
11 16 (16.49%) Windows 8
12 15 (15.46%) MCITP
12 15 (15.46%) SQL Server
13 14 (14.43%) Exchange Server 2000
13 14 (14.43%) VMware
13 14 (14.43%) Windows 2000 Server
13 14 (14.43%) Problem Management
14 13 (13.40%) VMware Infrastructure
14 13 (13.40%) Firewall
15 11 (11.34%) Cisco
16 10 (10.31%) DNS
16 10 (10.31%) VoIP
16 10 (10.31%) DHCP
17 9 (9.28%) Fat Client
17 9 (9.28%) Citrix
17 9 (9.28%) Thin Client
18 8 (8.25%) Macromedia

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (28.87%) MS Exchange
2 14 (14.43%) Exchange Server 2000
3 8 (8.25%) SharePoint
4 3 (3.09%) IIS
4 3 (3.09%) Apache
4 3 (3.09%) Tomcat
5 2 (2.06%) SharePoint 2013
6 1 (1.03%) WorkSite
6 1 (1.03%) Oracle Workflow
Applications
1 42 (43.30%) MS Office
2 30 (30.93%) MS Excel
Business Applications
1 2 (2.06%) SAP MM
1 2 (2.06%) Oracle EBS R12
1 2 (2.06%) Oracle Receivables
2 1 (1.03%) Oracle Cash Management
2 1 (1.03%) Oracle Subledger Accounting
2 1 (1.03%) SAP MII
2 1 (1.03%) Oracle EBS
2 1 (1.03%) Infor CRM
2 1 (1.03%) Oracle Financials
2 1 (1.03%) Agresso
Cloud Services
1 7 (7.22%) Office 365
Communications & Networking
1 13 (13.40%) Firewall
2 10 (10.31%) VoIP
2 10 (10.31%) DHCP
2 10 (10.31%) DNS
3 7 (7.22%) SAN
4 5 (5.15%) Internet
5 4 (4.12%) Cisco PIX
5 4 (4.12%) Network Security
5 4 (4.12%) Cisco ASA
5 4 (4.12%) TCP/IP
6 2 (2.06%) WAN
6 2 (2.06%) Skype
7 1 (1.03%) 3G
7 1 (1.03%) MPLS
7 1 (1.03%) SMTP
7 1 (1.03%) Broadband
7 1 (1.03%) LAN
7 1 (1.03%) VPN
7 1 (1.03%) SNMP
7 1 (1.03%) Wi-Fi
Database & Business Intelligence
1 15 (15.46%) SQL Server
2 2 (2.06%) SQL Server Reporting Services
3 1 (1.03%) SQL Server Integration Services
3 1 (1.03%) SQL Server Analysis Services
3 1 (1.03%) Oracle Database
3 1 (1.03%) Relational Database
3 1 (1.03%) Crystal Reports
3 1 (1.03%) RDBMS
3 1 (1.03%) Microsoft Analysis Services
General
1 20 (20.62%) Finance
2 3 (3.09%) Telecoms
2 3 (3.09%) Advertising
2 3 (3.09%) French Language
2 3 (3.09%) German Language
2 3 (3.09%) Italian Language
3 1 (1.03%) Back Office
3 1 (1.03%) Legal
3 1 (1.03%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (5.15%) .NET
2 3 (3.09%) HTML
3 1 (1.03%) Middleware
Miscellaneous
1 9 (9.28%) Thin Client
1 9 (9.28%) Fat Client
2 6 (6.19%) Blackberry
3 4 (4.12%) Management Information System
3 4 (4.12%) NHS
4 3 (3.09%) Analytical Skills
5 2 (2.06%) Mobile Computing
5 2 (2.06%) Mathematics
6 1 (1.03%) iPhone
6 1 (1.03%) Social Media
6 1 (1.03%) iPad
6 1 (1.03%) User Experience
Operating Systems
1 51 (52.58%) Windows
2 16 (16.49%) Windows 8
3 14 (14.43%) Windows 2000 Server
4 8 (8.25%) Windows 7
5 6 (6.19%) Apple iOS
6 5 (5.15%) Windows Server 2008
7 4 (4.12%) Linux
8 3 (3.09%) Windows XP
8 3 (3.09%) Mac OS X
9 2 (2.06%) Windows Server 2003
9 2 (2.06%) Android
9 2 (2.06%) Windows Server 2012
10 1 (1.03%) UNIX
10 1 (1.03%) FreeBSD
10 1 (1.03%) Solaris
Processes & Methodologies
1 14 (14.43%) Problem Management
2 8 (8.25%) System Testing
2 8 (8.25%) Incident Management
3 5 (5.15%) Business Continuity
3 5 (5.15%) Disaster Recovery
4 4 (4.12%) ITIL
4 4 (4.12%) Continuous Improvement
5 3 (3.09%) Patch Management
5 3 (3.09%) Data Entry
6 2 (2.06%) Logistics
6 2 (2.06%) E-business
6 2 (2.06%) Project Management
7 1 (1.03%) Change Management
7 1 (1.03%) Regression Testing
7 1 (1.03%) Workflow
7 1 (1.03%) CRM
7 1 (1.03%) ERP
7 1 (1.03%) Business Intelligence
7 1 (1.03%) User Acceptance Testing
7 1 (1.03%) Cash Management
Programming Languages
1 35 (36.08%) SQL
2 3 (3.09%) PowerShell
2 3 (3.09%) C#
3 1 (1.03%) Java
Qualifications
1 22 (22.68%) Microsoft Certification
2 20 (20.62%) MCSE
3 19 (19.59%) CCNA
3 19 (19.59%) Cisco Certification
4 15 (15.46%) MCITP
5 7 (7.22%) MCP
6 4 (4.12%) Degree
6 4 (4.12%) Security Cleared
7 3 (3.09%) MCTS
8 1 (1.03%) ITIL Certification
8 1 (1.03%) MCSA
Quality Assurance & Compliance
1 36 (37.11%) SLA
2 3 (3.09%) ISO/IEC 27001
System Software
1 36 (37.11%) Active Directory
2 13 (13.40%) VMware Infrastructure
3 2 (2.06%) vSphere
4 1 (1.03%) Terminal Services
Systems Management
1 1 (1.03%) WMI
1 1 (1.03%) SCCM
Vendors
1 44 (45.36%) Microsoft
2 14 (14.43%) VMware
3 11 (11.34%) Cisco
4 9 (9.28%) Citrix
5 8 (8.25%) Macromedia
6 4 (4.12%) Juniper
6 4 (4.12%) CheckPoint
6 4 (4.12%) Blue Coat
6 4 (4.12%) Websense
6 4 (4.12%) F5
7 3 (3.09%) Sophos
7 3 (3.09%) Avaya
7 3 (3.09%) Oracle
7 3 (3.09%) SAP
8 1 (1.03%) Apple
8 1 (1.03%) Remedy
8 1 (1.03%) McAfee
8 1 (1.03%) LANDesk