The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 44 90 66
Rank change year-on-year
+46 -24
Permanent jobs requiring a Support Analyst 54 18 32
As % of all permanent IT jobs located in Kent 5.63% 1.49% 2.53%
As % of the Job Titles category 5.93% 1.54% 2.70%
Number of salaries quoted 48 14 29
Average salary £25,000 £23,000 £27,500
Average salary % change year-on-year
+8.69% -16.36%
90% offered a salary of more than £17,200 £18,100 £22,900
10% offered a salary of more than £31,000 £45,000 £36,300
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
911 1167 1184
As % of all permanent IT jobs located in Kent 94.99% 96.29% 93.60%
Number of salaries quoted 824 956 994
Average salary £37,500 £40,000 £42,500
Average salary % change year-on-year
-6.25% -5.88%
90% offered a salary of more than £23,500 £23,000 £27,500
10% offered a salary of more than £55,000 £70,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Kent region.

Support Analyst Salary Trend in Kent

Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Support Analyst across the Kent region over the 3 months to 1 May 2015.

Support Analyst Salary Histogram in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 10 £21,500 -
Maidstone +26 8 £31,000 +47.61%
Tunbridge Wells -8 3 £18,000 -20.00%
Chatham - 2 £20,500 - 1
Tonbridge -2 1 £18,000 +2.85%
Dartford - 1 £24,500 -
West Malling - 1 £32,000 -
Whitstable - 1 £21,500 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 1 May 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 43 (59.72%) Windows
2 40 (55.56%) Microsoft
3 33 (45.83%) MS Office
4 31 (43.06%) SLA
5 30 (41.67%) MS Excel
6 29 (40.28%) MS Exchange
6 29 (40.28%) Active Directory
7 28 (38.89%) SQL
8 18 (25.00%) Finance
9 17 (23.61%) SQL Server
9 17 (23.61%) MCSE
9 17 (23.61%) Microsoft Certification
10 14 (19.44%) Cisco Certification
10 14 (19.44%) CCNA
10 14 (19.44%) Windows 8
11 13 (18.06%) VMware
11 13 (18.06%) Firewall
12 12 (16.67%) MCITP
12 12 (16.67%) VMware Infrastructure
12 12 (16.67%) Cisco
13 11 (15.28%) Incident Management
14 10 (13.89%) Exchange Server 2000
14 10 (13.89%) Problem Management
14 10 (13.89%) SharePoint
14 10 (13.89%) Citrix
14 10 (13.89%) Windows 2000 Server
15 9 (12.50%) Thin Client
15 9 (12.50%) Fat Client
16 8 (11.11%) DNS
16 8 (11.11%) DHCP

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 1 May 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (40.28%) MS Exchange
2 10 (13.89%) Exchange Server 2000
2 10 (13.89%) SharePoint
3 2 (2.78%) SharePoint 2013
3 2 (2.78%) Oracle Workflow
3 2 (2.78%) Exchange Server 2007
4 1 (1.39%) IIS
4 1 (1.39%) Tomcat
4 1 (1.39%) Apache
4 1 (1.39%) Exchange Server 2010
Applications
1 33 (45.83%) MS Office
2 30 (41.67%) MS Excel
3 2 (2.78%) PrintSoft PReS
3 2 (2.78%) Spreadsheet
Business Applications
1 3 (4.17%) Oracle Receivables
1 3 (4.17%) Oracle EBS R12
2 2 (2.78%) Oracle Cash Management
2 2 (2.78%) Oracle Subledger Accounting
2 2 (2.78%) Oracle Financials
3 1 (1.39%) Oracle EBS
Cloud Services
1 3 (4.17%) Office 365
Communications & Networking
1 13 (18.06%) Firewall
2 8 (11.11%) DNS
2 8 (11.11%) DHCP
2 8 (11.11%) VoIP
3 7 (9.72%) SAN
4 4 (5.56%) Internet
5 3 (4.17%) WAN
6 2 (2.78%) Cisco PIX
6 2 (2.78%) Cisco ASA
6 2 (2.78%) Network Security
6 2 (2.78%) LAN
7 1 (1.39%) MPLS
7 1 (1.39%) SMTP
7 1 (1.39%) TCP/IP
7 1 (1.39%) VPN
7 1 (1.39%) Wireless
7 1 (1.39%) IPsec
Database & Business Intelligence
1 17 (23.61%) SQL Server
2 2 (2.78%) SQL Server Integration Services
3 1 (1.39%) Oracle Database
General
1 18 (25.00%) Finance
2 4 (5.56%) Advertising
3 3 (4.17%) French Language
3 3 (4.17%) German Language
4 2 (2.78%) Telecoms
5 1 (1.39%) Back Office
Libraries, Frameworks & Software Standards
1 3 (4.17%) HTML
2 1 (1.39%) Middleware
2 1 (1.39%) .NET
Miscellaneous
1 9 (12.50%) Thin Client
1 9 (12.50%) Fat Client
2 6 (8.33%) Management Information System
3 4 (5.56%) Blackberry
4 3 (4.17%) Mobile Computing
5 1 (1.39%) Mathematics
Operating Systems
1 43 (59.72%) Windows
2 14 (19.44%) Windows 8
3 10 (13.89%) Windows 2000 Server
4 8 (11.11%) Windows 7
5 7 (9.72%) Windows Server 2008
6 5 (6.94%) Apple iOS
7 3 (4.17%) Windows Server 2012
8 2 (2.78%) Windows XP
8 2 (2.78%) Mac OS X
9 1 (1.39%) Windows Server 2003
9 1 (1.39%) Solaris
9 1 (1.39%) Linux
9 1 (1.39%) Android
9 1 (1.39%) Windows Vista
Processes & Methodologies
1 11 (15.28%) Incident Management
2 10 (13.89%) Problem Management
3 6 (8.33%) Business Continuity
4 5 (6.94%) Disaster Recovery
5 4 (5.56%) Continuous Improvement
5 4 (5.56%) System Testing
6 3 (4.17%) E-business
6 3 (4.17%) Data Entry
7 2 (2.78%) Cash Management
7 2 (2.78%) Business Continuity Planning
7 2 (2.78%) Change Control
7 2 (2.78%) Workflow
7 2 (2.78%) Change Management
7 2 (2.78%) Document Management
7 2 (2.78%) ERP
7 2 (2.78%) ITIL
7 2 (2.78%) BCP
8 1 (1.39%) User Acceptance Testing
8 1 (1.39%) Regression Testing
8 1 (1.39%) Service Delivery
Programming Languages
1 28 (38.89%) SQL
2 2 (2.78%) VBScript
2 2 (2.78%) VB
3 1 (1.39%) Java
3 1 (1.39%) C
Qualifications
1 17 (23.61%) MCSE
1 17 (23.61%) Microsoft Certification
2 14 (19.44%) Cisco Certification
2 14 (19.44%) CCNA
3 12 (16.67%) MCITP
4 6 (8.33%) MCP
5 2 (2.78%) Degree
5 2 (2.78%) Security Cleared
6 1 (1.39%) A+ Certification
6 1 (1.39%) MCSA
6 1 (1.39%) MCTS
Quality Assurance & Compliance
1 31 (43.06%) SLA
2 3 (4.17%) ISO/IEC 27001
System Software
1 29 (40.28%) Active Directory
2 12 (16.67%) VMware Infrastructure
3 1 (1.39%) XenApp
Systems Management
1 1 (1.39%) SCCM
Vendors
1 40 (55.56%) Microsoft
2 13 (18.06%) VMware
3 12 (16.67%) Cisco
4 10 (13.89%) Citrix
5 4 (5.56%) Oracle
5 4 (5.56%) Macromedia
6 3 (4.17%) Avaya
7 2 (2.78%) F5
7 2 (2.78%) Blue Coat
7 2 (2.78%) Juniper
7 2 (2.78%) CheckPoint
7 2 (2.78%) HP
7 2 (2.78%) Websense
7 2 (2.78%) Sophos
8 1 (1.39%) Remedy
8 1 (1.39%) Apple
8 1 (1.39%) Draytek
8 1 (1.39%) NETGEAR
8 1 (1.39%) LANDesk
8 1 (1.39%) AppSense
Chatham, Kent
JNC Recruitment
Salary: From £25,000 to £32,000 per annum
Posted: 4 days ago
Kent
Coal IT Services
Salary: From £15,000 to £25,000 per annum + Benefits
Posted: 4 days ago