The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 47 71 62
Rank change year-on-year
+24 -9
Permanent jobs requiring a Support Analyst 46 31 32
As % of all permanent IT jobs located in Kent 4.66% 2.67% 2.75%
As % of the Job Titles category 4.90% 2.76% 2.90%
Number of salaries quoted 41 25 30
Average salary £24,000 £25,000 £27,500
Average salary % change year-on-year
-4.00% -9.09%
90% offered a salary of more than £16,150 £21,300 £22,950
10% offered a salary of more than £30,900 £42,500 £36,150
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
938 1122 1102
As % of all permanent IT jobs located in Kent 95.04% 96.81% 94.67%
Number of salaries quoted 851 946 940
Average salary £35,250 £40,000 £40,000
Average salary % change year-on-year
-11.87% -
90% offered a salary of more than £23,500 £24,000 £27,500
10% offered a salary of more than £55,000 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Kent region.

Support Analyst Salary Trend in Kent

Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Support Analyst across the Kent region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 10 £17,500 -
Maidstone +6 5 £31,000 -6.76% 1
Tunbridge Wells -17 3 £18,000 -20.00% 1
Chatham +3 2 £20,500 -14.58%
Tonbridge -7 1 £18,000 -57.64%
Dartford - 1 £24,500 - 2
West Malling - 1 £32,000 -
Whitstable - 1 £21,500 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 22 May 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 44 (58.67%) Windows
2 42 (56.00%) Microsoft
3 35 (46.67%) MS Office
4 34 (45.33%) SLA
5 31 (41.33%) Active Directory
6 29 (38.67%) MS Exchange
6 29 (38.67%) SQL
7 28 (37.33%) MS Excel
8 18 (24.00%) Microsoft Certification
8 18 (24.00%) MCSE
8 18 (24.00%) Finance
9 15 (20.00%) SQL Server
9 15 (20.00%) Cisco Certification
9 15 (20.00%) CCNA
9 15 (20.00%) Windows 8
10 13 (17.33%) VMware
10 13 (17.33%) Firewall
10 13 (17.33%) MCITP
11 12 (16.00%) Exchange Server 2000
11 12 (16.00%) Problem Management
11 12 (16.00%) Windows 2000 Server
11 12 (16.00%) VMware Infrastructure
11 12 (16.00%) Cisco
12 11 (14.67%) Incident Management
13 10 (13.33%) SharePoint
14 9 (12.00%) DNS
14 9 (12.00%) DHCP
14 9 (12.00%) Citrix
14 9 (12.00%) Thin Client
14 9 (12.00%) Fat Client

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 22 May 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (38.67%) MS Exchange
2 12 (16.00%) Exchange Server 2000
3 10 (13.33%) SharePoint
4 2 (2.67%) Oracle Workflow
4 2 (2.67%) SharePoint 2013
5 1 (1.33%) Tomcat
5 1 (1.33%) Apache
5 1 (1.33%) IIS
Applications
1 35 (46.67%) MS Office
2 28 (37.33%) MS Excel
Business Applications
1 3 (4.00%) Oracle Receivables
1 3 (4.00%) Oracle EBS R12
2 2 (2.67%) Oracle Financials
2 2 (2.67%) Oracle Cash Management
2 2 (2.67%) Oracle Subledger Accounting
3 1 (1.33%) Oracle EBS
Cloud Services
1 2 (2.67%) Office 365
Communications & Networking
1 13 (17.33%) Firewall
2 9 (12.00%) DNS
2 9 (12.00%) DHCP
3 8 (10.67%) VoIP
4 7 (9.33%) SAN
5 4 (5.33%) Internet
6 2 (2.67%) WAN
6 2 (2.67%) TCP/IP
6 2 (2.67%) Cisco PIX
6 2 (2.67%) Network Security
6 2 (2.67%) Cisco ASA
7 1 (1.33%) IPsec
7 1 (1.33%) MPLS
7 1 (1.33%) VPN
7 1 (1.33%) SNMP
7 1 (1.33%) SMTP
7 1 (1.33%) LAN
Database & Business Intelligence
1 15 (20.00%) SQL Server
2 1 (1.33%) Oracle Database
2 1 (1.33%) Relational Database
2 1 (1.33%) RDBMS
2 1 (1.33%) Crystal Reports
General
1 18 (24.00%) Finance
2 4 (5.33%) Advertising
3 3 (4.00%) French Language
3 3 (4.00%) German Language
4 2 (2.67%) Telecoms
5 1 (1.33%) Back Office
Libraries, Frameworks & Software Standards
1 3 (4.00%) HTML
2 1 (1.33%) Middleware
2 1 (1.33%) .NET
Miscellaneous
1 9 (12.00%) Thin Client
1 9 (12.00%) Fat Client
2 4 (5.33%) Blackberry
2 4 (5.33%) Management Information System
3 3 (4.00%) Mobile Computing
4 1 (1.33%) Mathematics
4 1 (1.33%) NHS
Operating Systems
1 44 (58.67%) Windows
2 15 (20.00%) Windows 8
3 12 (16.00%) Windows 2000 Server
4 6 (8.00%) Windows 7
5 5 (6.67%) Apple iOS
5 5 (6.67%) Windows Server 2008
6 2 (2.67%) Windows XP
6 2 (2.67%) Mac OS X
6 2 (2.67%) Linux
6 2 (2.67%) Windows Server 2012
7 1 (1.33%) Android
7 1 (1.33%) Windows Vista
7 1 (1.33%) Windows Server 2003
7 1 (1.33%) FreeBSD
7 1 (1.33%) Solaris
Processes & Methodologies
1 12 (16.00%) Problem Management
2 11 (14.67%) Incident Management
3 7 (9.33%) System Testing
4 5 (6.67%) Disaster Recovery
4 5 (6.67%) Business Continuity
5 4 (5.33%) Continuous Improvement
6 3 (4.00%) E-business
6 3 (4.00%) Data Entry
7 2 (2.67%) ITIL
7 2 (2.67%) ERP
7 2 (2.67%) Cash Management
7 2 (2.67%) Workflow
8 1 (1.33%) WAN Optimisation
8 1 (1.33%) Change Management
8 1 (1.33%) Regression Testing
8 1 (1.33%) User Acceptance Testing
Programming Languages
1 29 (38.67%) SQL
2 1 (1.33%) Java
Qualifications
1 18 (24.00%) Microsoft Certification
1 18 (24.00%) MCSE
2 15 (20.00%) Cisco Certification
2 15 (20.00%) CCNA
3 13 (17.33%) MCITP
4 5 (6.67%) MCP
5 2 (2.67%) Degree
5 2 (2.67%) Security Cleared
6 1 (1.33%) MCTS
6 1 (1.33%) MCSA
Quality Assurance & Compliance
1 34 (45.33%) SLA
2 3 (4.00%) ISO/IEC 27001
System Software
1 31 (41.33%) Active Directory
2 12 (16.00%) VMware Infrastructure
3 1 (1.33%) vSphere
Systems Management
1 1 (1.33%) SCCM
1 1 (1.33%) WMI
Vendors
1 42 (56.00%) Microsoft
2 13 (17.33%) VMware
3 12 (16.00%) Cisco
4 9 (12.00%) Citrix
5 7 (9.33%) Macromedia
6 4 (5.33%) Oracle
7 3 (4.00%) Avaya
8 2 (2.67%) Juniper
8 2 (2.67%) CheckPoint
8 2 (2.67%) Websense
8 2 (2.67%) Sophos
8 2 (2.67%) Blue Coat
8 2 (2.67%) F5
9 1 (1.33%) NETGEAR
9 1 (1.33%) Panasonic
9 1 (1.33%) LANDesk
9 1 (1.33%) Draytek
9 1 (1.33%) Remedy
9 1 (1.33%) HP
9 1 (1.33%) Apple
Tunbridge Wells, Kent
X4 Group
Salary: £20k per year
Posted: 2 days ago
Kent
TLP Consultancy Ltd.
Salary: £50000 per annum + benefits
Posted: 2 days ago
Kent
Coal IT Services
Salary: From £15,000 to £25,000 per annum + Benefits
Posted: 3 days ago
Maidstone, Kent
Informatiq Consulting
Salary: £20000 - £28000 per annum + benefits package!
Posted: 4 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 6 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £23,000 per annum
Posted: 6 days ago