The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 90 72 52
Rank change year-on-year
-18 -20
Permanent jobs requiring a Support Analyst 18 30 25
As % of all permanent IT jobs located in Kent 1.65% 2.72% 3.55%
As % of the Job Titles category 1.72% 2.87% 3.63%
Number of salaries quoted 17 22 25
Average salary £24,000 £28,750 £31,500
Average salary % change year-on-year
-16.52% -8.73%
90% offered a salary of more than £20,400 £23,000 £23,400
10% offered a salary of more than £40,500 £34,750 £42,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1047 1044 688
As % of all permanent IT jobs located in Kent 96.23% 94.57% 97.59%
Number of salaries quoted 947 903 595
Average salary £40,000 £42,500 £41,000
Average salary % change year-on-year
-5.88% +3.65%
90% offered a salary of more than £24,000 £23,500 £27,000
10% offered a salary of more than £57,500 £55,000 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Kent region.

Support Analyst Salary Trend in Kent

Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Support Analyst across the Kent region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 3 £21,500 - 1
Tonbridge +1 2 £25,750 -2.83%
Faversham - 2 £37,500 -
Tunbridge Wells +7 1 £19,500 -35.00%
Whitstable - 1 £21,500 -
Chatham - 1 £21,000 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 30 January 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (50.00%) Windows
2 16 (44.44%) Microsoft
3 15 (41.67%) SQL
4 11 (30.56%) MS Office
4 11 (30.56%) MS Exchange
4 11 (30.56%) MS Excel
5 10 (27.78%) SLA
6 8 (22.22%) Firewall
6 8 (22.22%) Windows Server 2008
6 8 (22.22%) Active Directory
6 8 (22.22%) SQL Server
7 7 (19.44%) Citrix
7 7 (19.44%) Windows 7
7 7 (19.44%) Incident Management
8 6 (16.67%) VMware
8 6 (16.67%) VMware Infrastructure
8 6 (16.67%) SharePoint
8 6 (16.67%) Windows 8
9 5 (13.89%) MCSE
9 5 (13.89%) CCNA
9 5 (13.89%) Cisco Certification
9 5 (13.89%) Microsoft Certification
9 5 (13.89%) Cisco
9 5 (13.89%) Problem Management
10 4 (11.11%) MCITP
10 4 (11.11%) Avaya
10 4 (11.11%) ITIL
10 4 (11.11%) VB
10 4 (11.11%) HTML
10 4 (11.11%) JavaScript

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 30 January 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (30.56%) MS Exchange
2 6 (16.67%) SharePoint
3 3 (8.33%) Exchange Server 2007
4 2 (5.56%) SharePoint 2013
5 1 (2.78%) Exchange Server 2010
5 1 (2.78%) Exchange Server 2013
5 1 (2.78%) Blackberry Enterprise Server
5 1 (2.78%) Exchange Server 2000
5 1 (2.78%) Oracle Workflow
Applications
1 11 (30.56%) MS Office
1 11 (30.56%) MS Excel
2 2 (5.56%) PrintSoft PReS
2 2 (5.56%) Spreadsheet
3 1 (2.78%) FastStats
Business Applications
1 1 (2.78%) Oracle Receivables
1 1 (2.78%) Oracle Cash Management
1 1 (2.78%) Oracle Subledger Accounting
1 1 (2.78%) Oracle Financials
1 1 (2.78%) Oracle EBS R12
Cloud Services
1 4 (11.11%) Office 365
Communications & Networking
1 8 (22.22%) Firewall
2 3 (8.33%) WAN
2 3 (8.33%) VPN
3 2 (5.56%) Wireless
3 2 (5.56%) DNS
3 2 (5.56%) DHCP
3 2 (5.56%) LAN
4 1 (2.78%) VoIP
4 1 (2.78%) TCP/IP
4 1 (2.78%) MPLS
4 1 (2.78%) IPsec
Database & Business Intelligence
1 8 (22.22%) SQL Server
2 3 (8.33%) MySQL
2 3 (8.33%) SQL Server Integration Services
3 1 (2.78%) SQL Server 2008
3 1 (2.78%) SQL Server Analysis Services
3 1 (2.78%) SQL Server Reporting Services
Development Applications
1 2 (5.56%) Team Foundation Server
2 1 (2.78%) Dreamweaver
General
1 3 (8.33%) Telecoms
1 3 (8.33%) Finance
2 2 (5.56%) Advertising
3 1 (2.78%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (11.11%) HTML
2 3 (8.33%) CSS
Miscellaneous
1 2 (5.56%) Management Information System
1 2 (5.56%) Fat Client
1 2 (5.56%) Blackberry
1 2 (5.56%) Thin Client
2 1 (2.78%) Mobile Computing
Operating Systems
1 18 (50.00%) Windows
2 8 (22.22%) Windows Server 2008
3 7 (19.44%) Windows 7
4 6 (16.67%) Windows 8
5 3 (8.33%) Windows Server 2003
5 3 (8.33%) Windows Vista
6 2 (5.56%) Mac OS X
6 2 (5.56%) Windows Server 2012
7 1 (2.78%) Windows XP
7 1 (2.78%) Windows 2000 Server
Processes & Methodologies
1 7 (19.44%) Incident Management
2 5 (13.89%) Problem Management
3 4 (11.11%) ITIL
4 3 (8.33%) E-Commerce
5 2 (5.56%) Business Continuity
5 2 (5.56%) Service Delivery
5 2 (5.56%) Document Management
5 2 (5.56%) BCP
5 2 (5.56%) Business Continuity Planning
5 2 (5.56%) Network Management
5 2 (5.56%) Change Control
6 1 (2.78%) Performance Monitoring
6 1 (2.78%) WAN Optimisation
6 1 (2.78%) Business Intelligence
6 1 (2.78%) ERP
6 1 (2.78%) ETL
6 1 (2.78%) Cash Management
6 1 (2.78%) System Testing
6 1 (2.78%) Time Management
6 1 (2.78%) Change Management
Programming Languages
1 15 (41.67%) SQL
2 4 (11.11%) VB
2 4 (11.11%) JavaScript
3 3 (8.33%) PHP
3 3 (8.33%) VBScript
4 1 (2.78%) RPG IV
4 1 (2.78%) C
4 1 (2.78%) VBA
4 1 (2.78%) RPG
Qualifications
1 5 (13.89%) MCSE
1 5 (13.89%) CCNA
1 5 (13.89%) Cisco Certification
1 5 (13.89%) Microsoft Certification
2 4 (11.11%) MCITP
3 3 (8.33%) MCP
4 2 (5.56%) A+ Certification
Quality Assurance & Compliance
1 10 (27.78%) SLA
2 2 (5.56%) QA
System Software
1 8 (22.22%) Active Directory
2 6 (16.67%) VMware Infrastructure
3 2 (5.56%) XenApp
3 2 (5.56%) Terminal Services
Systems Management
1 1 (2.78%) SCCM
Vendors
1 16 (44.44%) Microsoft
2 7 (19.44%) Citrix
3 6 (16.67%) VMware
4 5 (13.89%) Cisco
5 4 (11.11%) Avaya
6 3 (8.33%) HP
7 2 (5.56%) AppSense
7 2 (5.56%) SonicWALL
7 2 (5.56%) Sophos
7 2 (5.56%) Apple
8 1 (2.78%) Oracle
8 1 (2.78%) Adobe
8 1 (2.78%) Macromedia
8 1 (2.78%) NETGEAR
8 1 (2.78%) Panasonic
8 1 (2.78%) Draytek
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £17,000 to £18,000 per annum
Posted: 3 days ago
Sevenoaks, Kent
Roc Search
Salary: £18000 - £25000 per annum + Benefits
Posted: 3 days ago
Kent
Capita - ITIN
Salary: £30000.00 - £40000.00 per annum
Posted: 16 days ago
Canterbury
Greywood Associates Limited
Salary: £20000 - £26000 per annum
Posted: 21 days ago