The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 64 82 54
Rank change year-on-year
+18 -28
Permanent jobs requiring a Support Analyst 33 27 21
As % of all permanent IT jobs located in Kent 3.46% 2.39% 2.63%
As % of the Job Titles category 3.61% 2.51% 2.79%
Number of salaries quoted 28 21 19
Average salary £22,500 £23,000 £30,000
Average salary % change year-on-year
-2.17% -23.33%
90% offered a salary of more than £21,000 £19,000 £24,000
10% offered a salary of more than £31,000 £44,000 £34,500
UK excluding London average salary £27,500 £28,000 £27,500
% change year-on-year
-1.78% +1.81%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
913 1075 753
As % of all permanent IT jobs located in Kent 95.60% 95.05% 94.24%
Number of salaries quoted 834 884 636
Average salary £40,000 £41,500 £40,500
Average salary % change year-on-year
-3.61% +2.46%
90% offered a salary of more than £24,000 £22,500 £27,000
10% offered a salary of more than £57,500 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Kent region.

Support Analyst Salary Trend in Kent

Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Support Analyst across the Kent region over the 3 months to 5 March 2015.

Support Analyst Salary Histogram in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 7 £21,500 -
Maidstone +14 4 £31,000 +40.90%
Chatham - 3 £21,000 - 1
Whitstable - 2 £21,500 -
Tunbridge Wells +12 1 £16,000 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 5 March 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 31 (63.27%) Windows
2 25 (51.02%) Microsoft
3 24 (48.98%) MS Excel
4 22 (44.90%) MS Office
4 22 (44.90%) MS Exchange
5 19 (38.78%) SQL
5 19 (38.78%) Active Directory
6 15 (30.61%) SLA
7 14 (28.57%) SQL Server
8 12 (24.49%) Firewall
9 11 (22.45%) VMware
9 11 (22.45%) VMware Infrastructure
9 11 (22.45%) Citrix
9 11 (22.45%) Windows 8
10 10 (20.41%) SharePoint
11 9 (18.37%) Windows 7
11 9 (18.37%) Windows Server 2008
11 9 (18.37%) Finance
11 9 (18.37%) Cisco
12 8 (16.33%) Cisco Certification
12 8 (16.33%) Microsoft Certification
12 8 (16.33%) CCNA
12 8 (16.33%) MCSE
12 8 (16.33%) Incident Management
13 7 (14.29%) MCITP
14 6 (12.24%) Fat Client
14 6 (12.24%) VoIP
14 6 (12.24%) DHCP
14 6 (12.24%) DNS
14 6 (12.24%) Thin Client

Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 5 March 2015, IT jobs across the Kent region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (44.90%) MS Exchange
2 10 (20.41%) SharePoint
3 4 (8.16%) Exchange Server 2000
4 3 (6.12%) Exchange Server 2007
5 2 (4.08%) Oracle Workflow
5 2 (4.08%) SharePoint 2013
6 1 (2.04%) Exchange Server 2010
6 1 (2.04%) Exchange Server 2013
6 1 (2.04%) Blackberry Enterprise Server
Applications
1 24 (48.98%) MS Excel
2 22 (44.90%) MS Office
3 2 (4.08%) PrintSoft PReS
3 2 (4.08%) Spreadsheet
Business Applications
1 2 (4.08%) Oracle EBS R12
1 2 (4.08%) Oracle Financials
1 2 (4.08%) Oracle Receivables
1 2 (4.08%) Oracle Cash Management
1 2 (4.08%) Oracle Subledger Accounting
Cloud Services
1 4 (8.16%) Office 365
Communications & Networking
1 12 (24.49%) Firewall
2 6 (12.24%) VoIP
2 6 (12.24%) DHCP
2 6 (12.24%) DNS
3 4 (8.16%) SAN
4 3 (6.12%) VPN
4 3 (6.12%) WAN
5 2 (4.08%) Wireless
5 2 (4.08%) LAN
6 1 (2.04%) MPLS
6 1 (2.04%) TCP/IP
6 1 (2.04%) IPsec
Database & Business Intelligence
1 14 (28.57%) SQL Server
2 3 (6.12%) MySQL
3 2 (4.08%) SQL Server Integration Services
General
1 9 (18.37%) Finance
2 4 (8.16%) Advertising
3 3 (6.12%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.12%) CSS
1 3 (6.12%) HTML
Miscellaneous
1 6 (12.24%) Fat Client
1 6 (12.24%) Thin Client
2 3 (6.12%) Mobile Computing
3 2 (4.08%) Management Information System
3 2 (4.08%) Blackberry
4 1 (2.04%) Mathematics
Operating Systems
1 31 (63.27%) Windows
2 11 (22.45%) Windows 8
3 9 (18.37%) Windows 7
3 9 (18.37%) Windows Server 2008
4 4 (8.16%) Windows 2000 Server
4 4 (8.16%) Windows Server 2003
5 3 (6.12%) Windows Server 2012
5 3 (6.12%) Windows XP
5 3 (6.12%) Windows Vista
6 2 (4.08%) Mac OS X
Processes & Methodologies
1 8 (16.33%) Incident Management
2 4 (8.16%) Problem Management
3 3 (6.12%) E-Commerce
3 3 (6.12%) ITIL
4 2 (4.08%) Workflow
4 2 (4.08%) E-business
4 2 (4.08%) Business Continuity
4 2 (4.08%) Document Management
4 2 (4.08%) Cash Management
4 2 (4.08%) Change Control
4 2 (4.08%) ERP
4 2 (4.08%) BCP
4 2 (4.08%) Network Management
4 2 (4.08%) Business Continuity Planning
5 1 (2.04%) Performance Monitoring
5 1 (2.04%) WAN Optimisation
5 1 (2.04%) Service Delivery
5 1 (2.04%) Change Management
5 1 (2.04%) Disaster Recovery
5 1 (2.04%) System Testing
Programming Languages
1 19 (38.78%) SQL
2 3 (6.12%) JavaScript
2 3 (6.12%) PHP
3 2 (4.08%) VBScript
3 2 (4.08%) VB
4 1 (2.04%) C
Qualifications
1 8 (16.33%) Cisco Certification
1 8 (16.33%) Microsoft Certification
1 8 (16.33%) CCNA
1 8 (16.33%) MCSE
2 7 (14.29%) MCITP
3 3 (6.12%) MCP
4 2 (4.08%) A+ Certification
Quality Assurance & Compliance
1 15 (30.61%) SLA
System Software
1 19 (38.78%) Active Directory
2 11 (22.45%) VMware Infrastructure
3 2 (4.08%) XenApp
3 2 (4.08%) Terminal Services
Systems Management
1 1 (2.04%) SCCM
Vendors
1 25 (51.02%) Microsoft
2 11 (22.45%) VMware
2 11 (22.45%) Citrix
3 9 (18.37%) Cisco
4 4 (8.16%) Avaya
5 3 (6.12%) HP
6 2 (4.08%) AppSense
6 2 (4.08%) SonicWALL
6 2 (4.08%) Oracle
6 2 (4.08%) Sophos
6 2 (4.08%) Apple
7 1 (2.04%) Macromedia
7 1 (2.04%) NETGEAR
7 1 (2.04%) Draytek
7 1 (2.04%) Panasonic
Kent
ARC IT Recruitment Ltd
Salary: £27000 Per Annum
Posted: 9 hours ago
Kent
Roc Search
Salary: £20000 - £25000 per annum + + benefits
Posted: 15 hours ago
Kent
Coal IT Services
Salary: From £20,000 to £30,000 per annum + Bens + Bonus
Posted: 3 days ago
Chatham, Kent
JNC Recruitment
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago