The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 102 93 85
Rank change year-on-year
-9 -8
Contract jobs requiring a Support Analyst 168 173 179
As % of all contract IT jobs located in the South East 1.80% 1.93% 2.19%
As % of the Job Titles category 1.97% 2.11% 2.37%
Number of daily rates quoted 67 77 63
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£226 £215 £220
Average daily rate % change year-on-year
+5.23% -2.27%
90% offered a daily rate of more than £130 £120 £127
10% offered a daily rate of more than £350 £338 £379
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 36 42 54
Average hourly rate £14.00 £17.00 £14.00
Average hourly rate % change year-on-year
-17.64% +21.42%
90% offered a hourly rate of more than £12.43 £11.50 £11.50
10% offered a hourly rate of more than £23.75 £24.30 £22.50
UK excluding London average hourly rate £13.41 £14.50 £14.00
% change year-on-year
-7.55% +3.57%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8544 8207 7552
As % of all contract IT jobs located in the South East 91.57% 91.66% 92.58%
Number of daily rates quoted 4793 4559 3818
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £230 £210 £210
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 426 439 591
Average hourly rate £16.50 £17.50 £17.50
Average hourly rate % change year-on-year
-5.71% -
90% offered a hourly rate of more than £11.02 £11.50 £12.00
10% offered a hourly rate of more than £42.00 £47.00 £39.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 22 May 2015.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 22 May 2015.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -3 33 £248 +1.53% 15
Buckinghamshire -5 31 £300 +33.33% 9
Oxfordshire -11 30 £220 +22.22% 12
Surrey -7 27 £198 -15.05% 17
Hampshire -1 14 £250 -26.47% 13
West Sussex -16 13 £193 +20.31% 8
East Sussex -9 10 £115 +6.97% 5
Kent +1 6 £148 -7.81% 6
Middlesex +6 3 £206 -11.29% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 165 (47.28%) Windows
2 110 (31.52%) Microsoft
3 100 (28.65%) Active Directory
3 100 (28.65%) ITIL
4 82 (23.50%) MS Office
5 71 (20.34%) Windows 7
6 69 (19.77%) SQL
7 63 (18.05%) Finance
8 45 (12.89%) Windows Server 2008
9 44 (12.61%) MS Excel
10 39 (11.17%) Windows XP
11 38 (10.89%) Oracle
12 36 (10.32%) UNIX
13 35 (10.03%) VMware
14 33 (9.46%) SLA
14 33 (9.46%) Analytical Skills
15 32 (9.17%) SCCM
15 32 (9.17%) IIS
16 31 (8.88%) Remedy
16 31 (8.88%) Security Cleared
17 30 (8.60%) Windows Server 2012
18 28 (8.02%) Cisco
18 28 (8.02%) Citrix
19 27 (7.74%) Service Management
20 26 (7.45%) Internet
20 26 (7.45%) Java
21 24 (6.88%) DNS
22 23 (6.59%) Project Management
22 23 (6.59%) Linux
22 23 (6.59%) MS Exchange

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (9.17%) IIS
2 23 (6.59%) MS Exchange
3 16 (4.58%) SharePoint
4 14 (4.01%) Apache
4 14 (4.01%) Tomcat
5 9 (2.58%) WebLogic
5 9 (2.58%) JBoss
6 8 (2.29%) Blackberry Enterprise Server
6 8 (2.29%) Exchange Server 2010
6 8 (2.29%) WebSphere
7 6 (1.72%) Lync
7 6 (1.72%) SharePoint 2010
8 5 (1.43%) SAS
9 4 (1.15%) Exchange Server 2013
10 3 (0.86%) IBM Notes
11 2 (0.57%) Exchange Server 2007
12 1 (0.29%) Exchange Server 2003
12 1 (0.29%) SharePoint Server
12 1 (0.29%) MS Project Server
12 1 (0.29%) Sitecore CMS
Applications
1 82 (23.50%) MS Office
2 44 (12.61%) MS Excel
3 10 (2.87%) MS PowerPoint
4 5 (1.43%) MS Visio
4 5 (1.43%) MS Project
5 2 (0.57%) AutoCAD
Business Applications
1 8 (2.29%) Remedy ITSM
2 6 (1.72%) Dynamics NAV
3 5 (1.43%) Oracle General Ledger
3 5 (1.43%) Oracle Payables
3 5 (1.43%) Oracle Receivables
3 5 (1.43%) Agresso
4 4 (1.15%) BusinessWare
4 4 (1.15%) Staffware
4 4 (1.15%) Oracle iProcurement
4 4 (1.15%) assyst
5 3 (0.86%) SAP Oil and Gas
5 3 (0.86%) Academy Housing
5 3 (0.86%) Oracle Utilities
5 3 (0.86%) Oracle Financials
5 3 (0.86%) CODA-Financials
5 3 (0.86%) BusinessWorks
6 2 (0.57%) SAP FI
6 2 (0.57%) Oracle EBS
6 2 (0.57%) SAP CO
6 2 (0.57%) SAP FI/CO
Cloud Services
1 22 (6.30%) Office 365
2 13 (3.72%) Microsoft Azure
3 11 (3.15%) Amazon AWS
4 3 (0.86%) Cloud Computing
5 1 (0.29%) SaaS
5 1 (0.29%) Google Apps
5 1 (0.29%) IaaS
Communications & Networking
1 26 (7.45%) Internet
2 24 (6.88%) DNS
3 21 (6.02%) LAN
3 21 (6.02%) DHCP
4 20 (5.73%) WAN
5 17 (4.87%) TCP/IP
6 14 (4.01%) Wireless
7 13 (3.72%) SAN
8 11 (3.15%) MPLS
8 11 (3.15%) Firewall
9 9 (2.58%) Ethernet
9 9 (2.58%) Intranet
10 8 (2.29%) VoIP
11 7 (2.01%) ADSL
11 7 (2.01%) VPN
12 5 (1.43%) SSH
12 5 (1.43%) Network Security
13 4 (1.15%) FTP
13 4 (1.15%) Wi-Fi
14 3 (0.86%) iSCSI
Database & Business Intelligence
1 20 (5.73%) SQL Server
2 14 (4.01%) Oracle Database
3 12 (3.44%) Oracle Database 11g
4 8 (2.29%) Oracle Database 12c
5 6 (1.72%) Data Warehouse
6 5 (1.43%) Relational Database
6 5 (1.43%) RDBMS
7 4 (1.15%) SAS Data Integration Studio
7 4 (1.15%) SQL Server Integration Services
8 3 (0.86%) Microsoft Analysis Services
8 3 (0.86%) SQL Server Reporting Services
8 3 (0.86%) SQL Server Analysis Services
8 3 (0.86%) SQL Server 2012
9 2 (0.57%) PowerCenter
9 2 (0.57%) OLAP
9 2 (0.57%) SQL Server 2008
9 2 (0.57%) Oracle OLAP
9 2 (0.57%) QlikView
10 1 (0.29%) SQL Server 2005
10 1 (0.29%) Big Data
Development Applications
1 13 (3.72%) Visual Studio
2 9 (2.58%) Toad
3 7 (2.01%) Subversion
4 5 (1.43%) Octopus Deploy
5 4 (1.15%) Oracle Forms
6 2 (0.57%) WebLOAD
7 1 (0.29%) JIRA
7 1 (0.29%) Team Foundation Server
7 1 (0.29%) SQL Server Management Studio (SSMS)
7 1 (0.29%) VSS/SourceSafe
General
1 63 (18.05%) Finance
2 16 (4.58%) Retail
3 15 (4.30%) Telecoms
4 9 (2.58%) Banking
5 8 (2.29%) German Language
6 6 (1.72%) General Ledger
7 5 (1.43%) Legal
7 5 (1.43%) Manufacturing
7 5 (1.43%) Advertising
8 4 (1.15%) Pharmaceutical
8 4 (1.15%) Marketing
9 3 (0.86%) French Language
9 3 (0.86%) Electronics
9 3 (0.86%) Publishing
10 2 (0.57%) Back Office
11 1 (0.29%) Japanese Language
11 1 (0.29%) Spanish Language
11 1 (0.29%) Games
11 1 (0.29%) Front Office
11 1 (0.29%) Automotive
Libraries, Frameworks & Software Standards
1 15 (4.30%) J2EE
2 13 (3.72%) Web Services
3 11 (3.15%) XML
3 11 (3.15%) .NET
4 8 (2.29%) ASP.NET
5 7 (2.01%) EJB
6 6 (1.72%) Middleware
7 5 (1.43%) HTML
8 3 (0.86%) CSS
9 2 (0.57%) ODBC
9 2 (0.57%) CSS3
10 1 (0.29%) jQuery
10 1 (0.29%) Raphaël
10 1 (0.29%) D3.js
10 1 (0.29%) SAML
10 1 (0.29%) WebSphere MQ
Miscellaneous
1 33 (9.46%) Analytical Skills
2 16 (4.58%) Blackberry
2 16 (4.58%) Management Information System
3 13 (3.72%) Computer Science
4 12 (3.44%) Clustering
5 7 (2.01%) Mobile Computing
6 6 (1.72%) NHS
7 5 (1.43%) e-Health
7 5 (1.43%) CMDB
8 4 (1.15%) Client/Server
8 4 (1.15%) Smartphone
9 3 (0.86%) Data Integration
9 3 (0.86%) IBM Mainframe
9 3 (0.86%) Statistics
9 3 (0.86%) Mainframe
9 3 (0.86%) DTV
10 2 (0.57%) AS400
10 2 (0.57%) Enterprise Storage
10 2 (0.57%) iPad
10 2 (0.57%) Learning Management System
Operating Systems
1 165 (47.28%) Windows
2 71 (20.34%) Windows 7
3 45 (12.89%) Windows Server 2008
4 39 (11.17%) Windows XP
5 36 (10.32%) UNIX
6 30 (8.60%) Windows Server 2012
7 23 (6.59%) Linux
8 8 (2.29%) Windows Server 2003
9 7 (2.01%) Windows 8
10 6 (1.72%) Solaris
11 5 (1.43%) AIX
11 5 (1.43%) Mac OS X
12 4 (1.15%) Red Hat Enterprise Linux
13 3 (0.86%) Windows Vista
13 3 (0.86%) Windows 2000 Server
14 2 (0.57%) Windows CE
14 2 (0.57%) Windows Phone
14 2 (0.57%) Apple iOS
15 1 (0.29%) Android
15 1 (0.29%) FreeBSD
Processes & Methodologies
1 100 (28.65%) ITIL
2 27 (7.74%) Service Management
3 23 (6.59%) Project Management
4 19 (5.44%) Change Management
4 19 (5.44%) ITSM
4 19 (5.44%) Migration
5 18 (5.16%) Problem Management
6 15 (4.30%) Business Intelligence
7 13 (3.72%) Configuration Management
8 12 (3.44%) CRM
9 11 (3.15%) User Acceptance Testing
10 10 (2.87%) Time Management
11 9 (2.58%) Network Monitoring
11 9 (2.58%) PRINCE2
12 8 (2.29%) Service Delivery
12 8 (2.29%) Agile Software Development
12 8 (2.29%) Waterfall
12 8 (2.29%) Release Management
13 7 (2.01%) Incident Management
13 7 (2.01%) Network Management
Programming Languages
1 69 (19.77%) SQL
2 26 (7.45%) Java
3 23 (6.59%) PowerShell
4 13 (3.72%) T-SQL
5 11 (3.15%) C#
6 9 (2.58%) WebLogic Scripting Tool
6 9 (2.58%) JavaScript
7 8 (2.29%) VBScript
8 7 (2.01%) Perl
8 7 (2.01%) C
9 4 (1.15%) Python
9 4 (1.15%) Korn
10 3 (0.86%) PHP
10 3 (0.86%) PL/SQL
10 3 (0.86%) Shell Script
10 3 (0.86%) JCL
11 2 (0.57%) RPG
11 2 (0.57%) C++
11 2 (0.57%) RPG/400
11 2 (0.57%) RPG IV
Qualifications
1 31 (8.88%) Security Cleared
2 23 (6.59%) SC Cleared
2 23 (6.59%) Degree
3 16 (4.58%) CCNA
3 16 (4.58%) Cisco Certification
4 13 (3.72%) ITIL Foundation Certificate
5 9 (2.58%) Microsoft Certification
6 5 (1.43%) A+ Certification
6 5 (1.43%) ITIL Certification
7 4 (1.15%) IBM Certification
7 4 (1.15%) CCNP
8 3 (0.86%) DV Cleared
8 3 (0.86%) MCP
9 2 (0.57%) MCSE
9 2 (0.57%) MCSA
10 1 (0.29%) ISEB
Quality Assurance & Compliance
1 33 (9.46%) SLA
2 1 (0.29%) QA
2 1 (0.29%) Sarbanes-Oxley
2 1 (0.29%) 21 CFR Part 11
System Software
1 100 (28.65%) Active Directory
2 13 (3.72%) VMware Infrastructure
3 8 (2.29%) Hyper-V
4 6 (1.72%) VMware ESX
5 5 (1.43%) XenApp
5 5 (1.43%) XenDesktop
6 3 (0.86%) Microsoft Virtual Server
6 3 (0.86%) vSphere
7 1 (0.29%) BitLocker
Systems Management
1 32 (9.17%) SCCM
2 12 (3.44%) WSUS
3 5 (1.43%) Icinga
3 5 (1.43%) CA Spectrum
3 5 (1.43%) Nagios
4 4 (1.15%) Control-M
4 4 (1.15%) Norton AntiVirus
5 3 (0.86%) OVSD
5 3 (0.86%) AirWatch
6 2 (0.57%) NetBackup
6 2 (0.57%) Backup Exec
6 2 (0.57%) SolarWinds Orion
7 1 (0.29%) WMI
7 1 (0.29%) SCOM
7 1 (0.29%) Systems Management Server (SMS)
Vendors
1 110 (31.52%) Microsoft
2 38 (10.89%) Oracle
3 35 (10.03%) VMware
4 31 (8.88%) Remedy
5 28 (8.02%) Cisco
5 28 (8.02%) Citrix
6 20 (5.73%) HP
7 16 (4.58%) Dell
8 9 (2.58%) SAP
8 9 (2.58%) IBM
9 6 (1.72%) ForgeRock
9 6 (1.72%) Akamai
9 6 (1.72%) Sitecore
10 5 (1.43%) Symantec
10 5 (1.43%) Sun
10 5 (1.43%) CA
11 4 (1.15%) NetApp
11 4 (1.15%) webMethods
11 4 (1.15%) Red Hat
11 4 (1.15%) Vitria
Guildford, Surrey
Connectus
Rate: £10 - £21.5 per hour
Posted: Yesterday
Hampshire
TEKsystems
Rate: £140 - £160 per day
Posted: 2 days ago
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Rate: £120 - £150 per day
Posted: 3 days ago
Oxford, Oxfordshire
Fusion Experience
Rate: £220 per day
Posted: 4 days ago
Oxford, Oxfordshire
Senitor Associates
Rate: £18 - £22 per hour
Posted: 4 days ago
Middlesex
Quantica Technology - London
Rate: £18 - £20 per hour
Posted: 12 days ago
Staines
CPS Group
Rate: £130 - £140 per day
Posted: 23 days ago