The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 79 90 81
Rank change year-on-year
+11 -9
Contract jobs requiring a Support Analyst 200 175 210
As % of all contract IT jobs located in the South East 2.17% 2.06% 2.12%
As % of the Job Titles category 2.37% 2.22% 2.32%
Number of daily rates quoted 81 78 67
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£216 £250 £270
Average daily rate % change year-on-year
-13.50% -7.40%
90% offered a daily rate of more than £120 £137 £141
10% offered a daily rate of more than £325 £327 £350
UK excluding London average daily rate £203 £230 £215
% change year-on-year
-11.95% +6.97%
Number of hourly rates quoted 42 43 59
Average hourly rate £17.00 £16.50 £15.00
Average hourly rate % change year-on-year
+3.03% +10.00%
90% offered a hourly rate of more than £11.55 £11.60 £11.00
10% offered a hourly rate of more than £20.50 £22.50 £25.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8438 7892 9055
As % of all contract IT jobs located in the South East 91.74% 92.78% 91.28%
Number of daily rates quoted 4588 4091 4149
Average daily rate £350 £358 £350
Average daily rate % change year-on-year
-2.09% +2.14%
90% offered a daily rate of more than £210 £205 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 399 548 632
Average hourly rate £16.25 £17.00 £18.50
Average hourly rate % change year-on-year
-4.41% -8.10%
90% offered a hourly rate of more than £11.00 £11.98 £11.00
10% offered a hourly rate of more than £40.00 £37.50 £41.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
England

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 29 July 2014.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 29 July 2014.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +6 53 £221 +5.35% 8
Surrey +11 34 £230 -26.40% 16
Berkshire -7 24 £245 -2.00% 10
West Sussex - 21 £275 - 5
Oxfordshire +9 20 £218 +40.32% 10
East Sussex +12 19 £99 -52.97% 5
Hampshire -35 13 £200 -28.88% 10
Kent -5 9 £158 +18.86% 4
Middlesex -4 4 £250 -13.04%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2014, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 188 (51.79%) Windows
2 125 (34.44%) Active Directory
3 106 (29.20%) Microsoft
4 98 (27.00%) MS Office
5 93 (25.62%) Windows 7
6 84 (23.14%) ITIL
7 83 (22.87%) MS Excel
8 75 (20.66%) SQL
9 64 (17.63%) Windows XP
10 53 (14.60%) Citrix
11 49 (13.50%) Finance
11 49 (13.50%) MS Exchange
12 48 (13.22%) Windows Server 2008
13 44 (12.12%) UNIX
14 36 (9.92%) SQL Server
14 36 (9.92%) SLA
15 32 (8.82%) Windows Server 2003
16 31 (8.54%) Security Cleared
17 30 (8.26%) Oracle
18 27 (7.44%) TCP/IP
18 27 (7.44%) SC Cleared
19 26 (7.16%) Microsoft Certification
20 24 (6.61%) Project Management
20 24 (6.61%) LAN
21 23 (6.34%) WAN
21 23 (6.34%) Remedy
22 22 (6.06%) Service Management
22 22 (6.06%) MCSE
22 22 (6.06%) Degree
23 21 (5.79%) Blackberry

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2014, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (13.50%) MS Exchange
2 15 (4.13%) SharePoint
3 12 (3.31%) Exchange Server 2003
4 10 (2.75%) Documentum
4 10 (2.75%) Exchange Server 2010
5 9 (2.48%) Blackberry Enterprise Server
6 8 (2.20%) WebLogic
7 7 (1.93%) IIS
8 6 (1.65%) IBM Notes
8 6 (1.65%) Apache
8 6 (1.65%) WorkSite
9 5 (1.38%) WebSphere
10 4 (1.10%) SharePoint 2010
10 4 (1.10%) Tomcat
11 3 (0.83%) Exchange Server 2000
11 3 (0.83%) Captiva
12 2 (0.55%) Exchange Server 2007
12 2 (0.55%) Lotus Domino
13 1 (0.28%) SAS
13 1 (0.28%) BizTalk Server
Applications
1 98 (27.00%) MS Office
2 83 (22.87%) MS Excel
3 14 (3.86%) MS PowerPoint
4 6 (1.65%) MS Project
5 5 (1.38%) MS Visio
6 1 (0.28%) Adobe Illustrator
6 1 (0.28%) Photoshop
6 1 (0.28%) InfoPath
6 1 (0.28%) Spreadsheet
Business Applications
1 7 (1.93%) Remedy ITSM
1 7 (1.93%) Remedy AR System
2 5 (1.38%) Dynamics NAV
3 4 (1.10%) Maximo
4 3 (0.83%) Academy Housing
4 3 (0.83%) Dynamics AX
5 2 (0.55%) SAP IS-U
5 2 (0.55%) Oracle Financials
6 1 (0.28%) SAP FI
6 1 (0.28%) SAP MM
6 1 (0.28%) SAP CRM
6 1 (0.28%) SAP FI/CO
6 1 (0.28%) arcHouse
6 1 (0.28%) SAP CO
6 1 (0.28%) SAP Oil and Gas
6 1 (0.28%) Cordys
6 1 (0.28%) Oracle BPM
6 1 (0.28%) Sage 200
6 1 (0.28%) Dynamics CRM
Cloud Services
1 6 (1.65%) Office 365
2 1 (0.28%) Cloud Computing
2 1 (0.28%) SaaS
Communications & Networking
1 27 (7.44%) TCP/IP
2 24 (6.61%) LAN
3 23 (6.34%) WAN
4 16 (4.41%) VPN
5 13 (3.58%) DNS
5 13 (3.58%) Firewall
6 12 (3.31%) FTP
7 10 (2.75%) DHCP
7 10 (2.75%) Internet
8 9 (2.48%) SAN
9 7 (1.93%) HTTP
9 7 (1.93%) Wireless
10 6 (1.65%) SSH
10 6 (1.65%) Wi-Fi
10 6 (1.65%) SMTP
11 5 (1.38%) Intranet
12 4 (1.10%) SSL
12 4 (1.10%) VoIP
12 4 (1.10%) IP Telephony
13 3 (0.83%) Extranet
Database & Business Intelligence
1 36 (9.92%) SQL Server
2 13 (3.58%) QlikView
3 7 (1.93%) SQL Server Integration Services
3 7 (1.93%) PowerCenter
3 7 (1.93%) Crystal Reports
3 7 (1.93%) Oracle Database
4 6 (1.65%) SQL Server 2000
5 5 (1.38%) SQL Server Reporting Services
5 5 (1.38%) Big Data
6 4 (1.10%) Data Warehouse
7 3 (0.83%) DTS
7 3 (0.83%) Oracle Database 10g
7 3 (0.83%) Oracle Reports
7 3 (0.83%) Firebird
7 3 (0.83%) Oracle Database 11g
7 3 (0.83%) SQL Server 2008
8 2 (0.55%) SQL Server Analysis Services
8 2 (0.55%) MySQL
9 1 (0.28%) RDBMS
9 1 (0.28%) MS Access
Development Applications
1 6 (1.65%) Toad
2 5 (1.38%) Subversion
2 5 (1.38%) Visual Studio
3 4 (1.10%) VSS/SourceSafe
4 3 (0.83%) SoapUI
5 2 (0.55%) Oracle Forms
6 1 (0.28%) ClearCase
6 1 (0.28%) PVCS
6 1 (0.28%) WebLOAD
6 1 (0.28%) Introscope
General
1 49 (13.50%) Finance
2 18 (4.96%) Pharmaceutical
3 11 (3.03%) Telecoms
4 10 (2.75%) Publishing
5 9 (2.48%) Law
6 7 (1.93%) Banking
6 7 (1.93%) Retail
7 5 (1.38%) Legal
8 4 (1.10%) Manufacturing
9 3 (0.83%) Electronics
10 2 (0.55%) Back Office
10 2 (0.55%) Marketing
10 2 (0.55%) Military
10 2 (0.55%) Automotive
10 2 (0.55%) Avionics
11 1 (0.28%) Spanish Language
11 1 (0.28%) Front Office
11 1 (0.28%) Advertising
Libraries, Frameworks & Software Standards
1 18 (4.96%) .NET
2 13 (3.58%) XML
3 10 (2.75%) ASP.NET
4 8 (2.20%) HTML
5 6 (1.65%) COM+
6 3 (0.83%) SOAP
6 3 (0.83%) Web Services
6 3 (0.83%) WinForms
7 2 (0.55%) LAMP
7 2 (0.55%) Spring
7 2 (0.55%) Application Packaging
7 2 (0.55%) Spring MVC
8 1 (0.28%) .NET Framework
8 1 (0.28%) Hibernate
8 1 (0.28%) JRules
8 1 (0.28%) XSLT
8 1 (0.28%) WAP
8 1 (0.28%) CSS
8 1 (0.28%) J2EE
Miscellaneous
1 21 (5.79%) Blackberry
2 13 (3.58%) iPad
3 11 (3.03%) Management Information System
4 9 (2.48%) Data Integration
5 7 (1.93%) iPhone
6 5 (1.38%) Video Conferencing
7 4 (1.10%) Computer Science
7 4 (1.10%) Fat Client
7 4 (1.10%) Thin Client
7 4 (1.10%) EPoS
7 4 (1.10%) NHS
8 2 (0.55%) EFT
8 2 (0.55%) Client/Server
8 2 (0.55%) Statistics
8 2 (0.55%) Clustering
9 1 (0.28%) E-Learning
9 1 (0.28%) Handset
9 1 (0.28%) DTV
9 1 (0.28%) Mainframe
9 1 (0.28%) Firmware
Operating Systems
1 188 (51.79%) Windows
2 93 (25.62%) Windows 7
3 64 (17.63%) Windows XP
4 48 (13.22%) Windows Server 2008
5 44 (12.12%) UNIX
6 32 (8.82%) Windows Server 2003
7 20 (5.51%) Linux
8 13 (3.58%) Solaris
9 10 (2.75%) Windows 2000 Server
9 10 (2.75%) Windows 8
10 9 (2.48%) Windows Server 2012
11 7 (1.93%) Windows Vista
11 7 (1.93%) Windows 2000
12 4 (1.10%) AIX
13 3 (0.83%) Mac OS X
13 3 (0.83%) Apple iOS
14 2 (0.55%) Windows Phone
14 2 (0.55%) Windows NT
14 2 (0.55%) Ubuntu
14 2 (0.55%) CentOS
Processes & Methodologies
1 84 (23.14%) ITIL
2 24 (6.61%) Project Management
3 22 (6.06%) Service Management
4 20 (5.51%) CRM
5 19 (5.23%) Business Intelligence
5 19 (5.23%) Change Management
6 17 (4.68%) ITSM
7 15 (4.13%) Incident Management
8 13 (3.58%) Migration
9 12 (3.31%) Workflow
10 10 (2.75%) ERP
10 10 (2.75%) Service Delivery
10 10 (2.75%) Data Management
10 10 (2.75%) Problem Management
11 8 (2.20%) User Acceptance Testing
12 7 (1.93%) Change Control
12 7 (1.93%) Fault Management
13 6 (1.65%) Analytics
13 6 (1.65%) Configuration Management
13 6 (1.65%) Disaster Recovery
Programming Languages
1 75 (20.66%) SQL
2 20 (5.51%) Java
3 18 (4.96%) VB
4 14 (3.86%) Shell Script
5 12 (3.31%) PL/SQL
6 10 (2.75%) VBScript
7 9 (2.48%) VB6
7 9 (2.48%) PowerShell
8 8 (2.20%) C#
9 7 (1.93%) Korn
9 7 (1.93%) VB.NET
10 4 (1.10%) T-SQL
11 3 (0.83%) Bash Shell
12 2 (0.55%) VBA
12 2 (0.55%) C
12 2 (0.55%) JavaScript
13 1 (0.28%) Perl
13 1 (0.28%) C++
13 1 (0.28%) VC++
Qualifications
1 31 (8.54%) Security Cleared
2 27 (7.44%) SC Cleared
3 26 (7.16%) Microsoft Certification
4 22 (6.06%) MCSE
4 22 (6.06%) Degree
5 16 (4.41%) MCP
6 12 (3.31%) DV Cleared
7 7 (1.93%) ITIL Certification
8 6 (1.65%) Cisco Certification
9 5 (1.38%) MCDST
10 4 (1.10%) MCITP
10 4 (1.10%) A+ Certification
10 4 (1.10%) CCNA
11 2 (0.55%) MCSA
11 2 (0.55%) CCSP
11 2 (0.55%) NVQ Level 3
11 2 (0.55%) CCSA
11 2 (0.55%) CCSE
11 2 (0.55%) ITIL Foundation Certificate
12 1 (0.28%) MOS
Quality Assurance & Compliance
1 36 (9.92%) SLA
2 5 (1.38%) QA
3 3 (0.83%) Sarbanes-Oxley
4 1 (0.28%) ISO/IEC 27001
System Software
1 125 (34.44%) Active Directory
2 8 (2.20%) VMware Infrastructure
3 7 (1.93%) XenApp
4 6 (1.65%) XenDesktop
5 4 (1.10%) vSphere
5 4 (1.10%) XenServer
5 4 (1.10%) Tivoli Workload Scheduler
6 3 (0.83%) Xen
7 2 (0.55%) ProxySG
7 2 (0.55%) Squid
7 2 (0.55%) VMware ESX
7 2 (0.55%) Terminal Services
7 2 (0.55%) Postfix
7 2 (0.55%) Sendmail
7 2 (0.55%) NFS
8 1 (0.28%) Microsoft App-V
8 1 (0.28%) Citrix Presentation Server
8 1 (0.28%) VMware Server
Systems Management
1 19 (5.23%) SCCM
2 9 (2.48%) Backup Exec
3 6 (1.65%) Norton AntiVirus
3 6 (1.65%) Tivoli
4 4 (1.10%) Tivoli Storage Manager
4 4 (1.10%) OVSD
5 3 (0.83%) Systems Management Server (SMS)
6 2 (0.55%) SCOM
6 2 (0.55%) Red Hat Spacewalk
7 1 (0.28%) Control-M
7 1 (0.28%) NetBackup
Vendors
1 106 (29.20%) Microsoft
2 53 (14.60%) Citrix
3 30 (8.26%) Oracle
4 23 (6.34%) Remedy
5 21 (5.79%) VMware
6 15 (4.13%) SAP
7 13 (3.58%) Cisco
8 12 (3.31%) Apple
8 12 (3.31%) Salesforce.com
9 11 (3.03%) HP
10 10 (2.75%) Symantec
11 9 (2.48%) Cognos
11 9 (2.48%) BMC
12 8 (2.20%) Red Hat
12 8 (2.20%) IBM
13 7 (1.93%) Dell
13 7 (1.93%) Sun
13 7 (1.93%) Avaya
14 6 (1.65%) Informatica
14 6 (1.65%) Lotus
Hampshire
Connectus
Rate: £9.53 - £11.6 per hour
Posted: 9 hours ago
Reading, Berkshire
Austin Fraser
Posted: Yesterday
Surrey
ARC IT Recruitment Ltd
Posted: Yesterday
Newbury, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £13 - £15 per hour + Circa £14-£15 per hour
Posted: Yesterday
High Wycombe, Buckinghamshire
Ashdown IT
Rate: £12 - £14 per hour
Posted: 4 days ago
Basingstoke, Hampshire
NES Global Talent
Rate: £25000 to £30000 per annum
Posted: 4 days ago
Crawley, West Sussex
Ashdown IT
Rate: £10 - £12 per hour
Posted: 5 days ago
Kidlington
Reed Technology - UK Posting Account
Rate: £12 - £13.70 per hour
Posted: 7 days ago
Windsor, Berkshire
Merlin Entertainments plc
Rate: £8.50 p/h + Benefits - 6 month FTC
Posted: 12 days ago
Newbury
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour + Please quote
Posted: 13 days ago