The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 94 80 91
Rank change year-on-year
-14 +11
Contract jobs requiring a Support Analyst 168 173 145
As % of all contract IT jobs located in the South East 1.80% 2.08% 1.93%
As % of the Job Titles category 1.97% 2.27% 2.11%
Number of daily rates quoted 75 55 52
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£245 £195 £238
Average daily rate % change year-on-year
+25.64% -17.89%
90% offered a daily rate of more than £125 £123 £125
10% offered a daily rate of more than £388 £368 £385
UK excluding London average daily rate £198 £215 £225
% change year-on-year
-8.13% -4.44%
Number of hourly rates quoted 31 41 41
Average hourly rate £15.00 £16.00 £14.00
Average hourly rate % change year-on-year
-6.25% +14.28%
90% offered a hourly rate of more than £9.00 £12.09 £10.00
10% offered a hourly rate of more than £22.50 £27.20 £18.50
UK excluding London average hourly rate £16.00 £15.38 £13.75
% change year-on-year
+4.06% +11.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8534 7613 6882
As % of all contract IT jobs located in the South East 91.42% 91.48% 91.63%
Number of daily rates quoted 4596 3962 3299
Average daily rate £375 £363 £360
Average daily rate % change year-on-year
+3.44% +0.69%
90% offered a daily rate of more than £225 £223 £215
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 406 449 609
Average hourly rate £16.50 £16.50 £18.00
Average hourly rate % change year-on-year
- -8.33%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £39.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 30 January 2015.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 30 January 2015.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +4 36 £250 +28.33% 20
Buckinghamshire -12 27 £150 +7.14% 6
Oxfordshire -5 22 £238 +39.70% 7
East Sussex -5 20 £388 +29.16% 1
Berkshire -19 18 £235 +34.28% 13
Hampshire -26 14 £170 -53.10% 15
Kent -2 13 £125 -10.71% 4
West Sussex -17 10 £313 +115.51% 2
Middlesex -2 6 £271 -0.73% 1
Sussex +3 1 - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 30 January 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 183 (49.86%) Windows
2 109 (29.70%) Microsoft
3 92 (25.07%) MS Office
3 92 (25.07%) Windows 7
4 91 (24.80%) ITIL
5 89 (24.25%) Active Directory
6 68 (18.53%) MS Excel
7 65 (17.71%) SQL
8 60 (16.35%) Windows Server 2008
9 58 (15.80%) Security Cleared
10 54 (14.71%) SC Cleared
11 49 (13.35%) Finance
12 48 (13.08%) Service Management
13 47 (12.81%) UNIX
14 39 (10.63%) Oracle
14 39 (10.63%) SQL Server
15 38 (10.35%) SLA
15 38 (10.35%) Windows XP
16 36 (9.81%) MS Exchange
17 33 (8.99%) Citrix
18 32 (8.72%) Microsoft Certification
19 31 (8.45%) Analytical Skills
20 30 (8.17%) ITSM
20 30 (8.17%) HP
21 29 (7.90%) Java
21 29 (7.90%) MCP
22 26 (7.08%) Remedy
23 25 (6.81%) MCSE
24 24 (6.54%) Windows Server 2003
24 24 (6.54%) Windows 8

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 30 January 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (9.81%) MS Exchange
2 18 (4.90%) IIS
3 16 (4.36%) Tomcat
4 14 (3.81%) Apache
4 14 (3.81%) SharePoint
5 12 (3.27%) Exchange Server 2003
6 11 (3.00%) IBM Notes
7 8 (2.18%) JBoss
8 7 (1.91%) WebLogic
8 7 (1.91%) Blackberry Enterprise Server
9 6 (1.63%) Exchange Server 2010
9 6 (1.63%) WebSphere
10 5 (1.36%) Exchange Server 2013
11 4 (1.09%) Lotus Domino
11 4 (1.09%) GlassFish
12 3 (0.82%) SharePoint 2010
12 3 (0.82%) Lync
13 1 (0.27%) SharePoint Server
13 1 (0.27%) WorkSite
13 1 (0.27%) Sitecore CMS
Applications
1 92 (25.07%) MS Office
2 68 (18.53%) MS Excel
3 6 (1.63%) MS Project
4 5 (1.36%) MS PowerPoint
5 3 (0.82%) MS Visio
6 2 (0.54%) AutoCAD
Business Applications
1 6 (1.63%) Remedy ITSM
2 5 (1.36%) assyst
3 4 (1.09%) Agresso
3 4 (1.09%) SAP Oil and Gas
4 2 (0.54%) Maximo
4 2 (0.54%) SAP FI/CO
4 2 (0.54%) SAP FI
4 2 (0.54%) SAP CO
5 1 (0.27%) Dynamics AX
5 1 (0.27%) Oracle General Ledger
5 1 (0.27%) Oracle iProcurement
5 1 (0.27%) Oracle Receivables
5 1 (0.27%) Oracle Cash Management
5 1 (0.27%) Oracle Payables
5 1 (0.27%) CODA-Financials
Cloud Services
1 6 (1.63%) Amazon AWS
2 5 (1.36%) Office 365
3 1 (0.27%) Cloud Computing
3 1 (0.27%) SaaS
3 1 (0.27%) IaaS
Communications & Networking
1 21 (5.72%) LAN
1 21 (5.72%) TCP/IP
2 20 (5.45%) DNS
3 18 (4.90%) Firewall
3 18 (4.90%) WAN
4 17 (4.63%) VPN
5 16 (4.36%) DHCP
6 14 (3.81%) Internet
7 12 (3.27%) Intranet
8 10 (2.72%) SAN
9 8 (2.18%) Wireless
9 8 (2.18%) FTP
9 8 (2.18%) SSH
10 7 (1.91%) IP Telephony
10 7 (1.91%) VoIP
11 6 (1.63%) SSL
12 5 (1.36%) HTTP
12 5 (1.36%) DSL
13 4 (1.09%) NAS
14 3 (0.82%) HTTPS
Database & Business Intelligence
1 39 (10.63%) SQL Server
2 14 (3.81%) Oracle Database
3 11 (3.00%) SQL Server 2008
4 10 (2.72%) Oracle Database 11g
5 8 (2.18%) Crystal Reports
6 6 (1.63%) Oracle Database 12c
7 5 (1.36%) QlikView
8 4 (1.09%) SQL Server 2012
8 4 (1.09%) SQL Server 2005
9 2 (0.54%) PowerCenter
9 2 (0.54%) DB2
9 2 (0.54%) MySQL
9 2 (0.54%) Data Warehouse
10 1 (0.27%) SQL Server Reporting Services
10 1 (0.27%) Hadoop
10 1 (0.27%) Relational Database
10 1 (0.27%) MS Access
10 1 (0.27%) BusinessObjects
10 1 (0.27%) Data Mining
10 1 (0.27%) RDBMS
Development Applications
1 9 (2.45%) Toad
2 8 (2.18%) Visual Studio
2 8 (2.18%) Team Foundation Server
3 7 (1.91%) JIRA
4 5 (1.36%) SQL Server Management Studio (SSMS)
4 5 (1.36%) VSS/SourceSafe
5 1 (0.27%) WebLOAD
5 1 (0.27%) Oracle Forms
5 1 (0.27%) PVCS
5 1 (0.27%) ProC
General
1 49 (13.35%) Finance
2 15 (4.09%) Telecoms
3 9 (2.45%) Advertising
4 7 (1.91%) Manufacturing
5 6 (1.63%) Banking
6 5 (1.36%) Marketing
7 4 (1.09%) Publishing
7 4 (1.09%) Electronics
7 4 (1.09%) Legal
7 4 (1.09%) Retail
8 3 (0.82%) General Ledger
8 3 (0.82%) Back Office
9 2 (0.54%) Automotive
10 1 (0.27%) French Language
10 1 (0.27%) German Language
10 1 (0.27%) Italian Language
10 1 (0.27%) Spanish Language
10 1 (0.27%) Online Betting
10 1 (0.27%) Pharmaceutical
10 1 (0.27%) Financial Institution
Libraries, Frameworks & Software Standards
1 12 (3.27%) J2EE
1 12 (3.27%) Web Services
2 11 (3.00%) HTML
3 8 (2.18%) CSS
3 8 (2.18%) .NET
4 6 (1.63%) EJB
5 5 (1.36%) Middleware
6 4 (1.09%) Flash
6 4 (1.09%) jQuery
7 3 (0.82%) ASP.NET
7 3 (0.82%) COM+
8 2 (0.54%) LAMP
8 2 (0.54%) CSS3
9 1 (0.27%) Java EE
9 1 (0.27%) D3.js
9 1 (0.27%) Raphaël
9 1 (0.27%) JDBC
9 1 (0.27%) SAML
Miscellaneous
1 31 (8.45%) Analytical Skills
2 22 (5.99%) Management Information System
3 20 (5.45%) Blackberry
4 11 (3.00%) NHS
5 10 (2.72%) Computer Science
6 6 (1.63%) Mobile Computing
7 5 (1.36%) Smart Meter
7 5 (1.36%) iPhone
7 5 (1.36%) iPad
7 5 (1.36%) Clustering
8 4 (1.09%) AS400
8 4 (1.09%) CLARiiON
8 4 (1.09%) DTV
8 4 (1.09%) EFT
9 3 (0.82%) Client/Server
9 3 (0.82%) VLE
10 2 (0.54%) Visualisation
10 2 (0.54%) Learning Management System
10 2 (0.54%) iSeries
10 2 (0.54%) Informatics
Operating Systems
1 183 (49.86%) Windows
2 92 (25.07%) Windows 7
3 60 (16.35%) Windows Server 2008
4 47 (12.81%) UNIX
5 38 (10.35%) Windows XP
6 24 (6.54%) Windows Server 2003
6 24 (6.54%) Windows 8
7 18 (4.90%) Linux
8 17 (4.63%) Windows Server 2012
9 16 (4.36%) Windows Vista
10 6 (1.63%) Solaris
10 6 (1.63%) AIX
11 4 (1.09%) Apple iOS
12 3 (0.82%) Red Hat Enterprise Linux
13 2 (0.54%) Windows 2000 Server
14 1 (0.27%) Android
14 1 (0.27%) HPUX
14 1 (0.27%) Windows 2000
14 1 (0.27%) Windows NT
14 1 (0.27%) Mac OS X
Processes & Methodologies
1 91 (24.80%) ITIL
2 48 (13.08%) Service Management
3 30 (8.17%) ITSM
4 18 (4.90%) Migration
5 16 (4.36%) Business Intelligence
5 16 (4.36%) Project Management
5 16 (4.36%) Change Management
6 14 (3.81%) Asset Management
6 14 (3.81%) Incident Management
7 12 (3.27%) Configuration Management
8 10 (2.72%) Service Delivery
9 7 (1.91%) Release Management
9 7 (1.91%) Software Asset Management
9 7 (1.91%) Software Licensing
10 6 (1.63%) CRM
10 6 (1.63%) Software License Management
10 6 (1.63%) IT Asset Management
10 6 (1.63%) Performance Monitoring
11 5 (1.36%) Time Management
11 5 (1.36%) Problem Management
Programming Languages
1 65 (17.71%) SQL
2 29 (7.90%) Java
3 14 (3.81%) C
4 13 (3.54%) PowerShell
5 11 (3.00%) JavaScript
5 11 (3.00%) Shell Script
6 7 (1.91%) Korn
6 7 (1.91%) WebLogic Scripting Tool
6 7 (1.91%) Perl
6 7 (1.91%) T-SQL
6 7 (1.91%) VBScript
7 6 (1.63%) C#
7 6 (1.63%) Bash Shell
8 5 (1.36%) PL/SQL
9 4 (1.09%) RPG
9 4 (1.09%) Python
9 4 (1.09%) RPG IV
10 3 (0.82%) ActionScript 2.0
10 3 (0.82%) C++
10 3 (0.82%) PHP
Qualifications
1 58 (15.80%) Security Cleared
2 54 (14.71%) SC Cleared
3 32 (8.72%) Microsoft Certification
4 29 (7.90%) MCP
5 25 (6.81%) MCSE
6 18 (4.90%) Degree
7 13 (3.54%) DV Cleared
8 12 (3.27%) Cisco Certification
8 12 (3.27%) ITIL Foundation Certificate
9 6 (1.63%) CCNP
9 6 (1.63%) CCNA
9 6 (1.63%) ITIL Certification
10 5 (1.36%) VMware Certified Professional (VCP)
11 3 (0.82%) A+ Certification
12 2 (0.54%) Avaya Certification
12 2 (0.54%) IBM Certification
12 2 (0.54%) CNA
12 2 (0.54%) CNE
12 2 (0.54%) Novell Certification
12 2 (0.54%) MCSA
Quality Assurance & Compliance
1 38 (10.35%) SLA
2 2 (0.54%) Sarbanes-Oxley
3 1 (0.27%) QA
System Software
1 89 (24.25%) Active Directory
2 9 (2.45%) VMware Infrastructure
3 4 (1.09%) vSphere
3 4 (1.09%) XenApp
3 4 (1.09%) Hyper-V
4 2 (0.54%) Tivoli Workload Scheduler
4 2 (0.54%) XenDesktop
4 2 (0.54%) Microsoft Virtual Server
5 1 (0.27%) ProxySG
5 1 (0.27%) Xen
5 1 (0.27%) Citrix Presentation Server
5 1 (0.27%) XenServer
5 1 (0.27%) Tivoli Directory Server
5 1 (0.27%) Forefront TMG
5 1 (0.27%) UAG
5 1 (0.27%) VMware ESX
Systems Management
1 16 (4.36%) SCCM
2 15 (4.09%) Backup Exec
3 10 (2.72%) OVSD
4 5 (1.36%) SCOM
4 5 (1.36%) NetBackup
5 4 (1.09%) Norton AntiVirus
5 4 (1.09%) Tivoli
5 4 (1.09%) WSUS
6 3 (0.82%) Control-M
7 2 (0.54%) Tivoli Storage Manager
8 1 (0.27%) HP SIM
8 1 (0.27%) NetCrunch
8 1 (0.27%) Tivoli Endpoint Manager
8 1 (0.27%) Unicenter
8 1 (0.27%) OpenView Configuration Management
Vendors
1 109 (29.70%) Microsoft
2 39 (10.63%) Oracle
3 33 (8.99%) Citrix
4 30 (8.17%) HP
5 26 (7.08%) Remedy
6 21 (5.72%) VMware
7 20 (5.45%) Cisco
8 14 (3.81%) SAP
9 12 (3.27%) IBM
10 11 (3.00%) Lotus
10 11 (3.00%) Symantec
11 9 (2.45%) EMC
12 6 (1.63%) Sun
12 6 (1.63%) ForgeRock
12 6 (1.63%) Akamai
12 6 (1.63%) Sitecore
13 5 (1.36%) ServiceNow
13 5 (1.36%) Business Objects
13 5 (1.36%) CA
13 5 (1.36%) Red Hat
Reading, Berkshire
Connectus
Rate: £17.5 per hour
Posted: Yesterday
Surrey
Oliver James Associates
Rate: £250 - £350 per day
Posted: 2 days ago
Southampton
Capita - ITPS
Rate: £300 - £325 per day
Posted: 2 days ago
Berkshire
Hays IT - Uk Posting account
Rate: £17.00 - £19.00 per day + Circa £18 Per Hour
Posted: 3 days ago
Newbury, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £17.00 - £19.00 per day + Circa £18 Per Hour
Posted: 3 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 5 days ago
Hampshire
Venn Group - UK
Rate: 8-10 Per Hour
Posted: 17 days ago
Oxfordshire
Nigel Frank International Limited - Newcastle
Rate: £350 - £400 per day
Posted: 18 days ago
Hampshire
Venn Group - UK
Rate: 7-9 Per Hour
Posted: 26 days ago