The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 98 97 86
Rank change year-on-year
-1 -11
Contract jobs requiring a Support Analyst 176 163 188
As % of all contract IT jobs located in the South East 1.77% 1.75% 2.21%
As % of the Job Titles category 1.94% 1.91% 2.39%
Number of daily rates quoted 63 71 69
Average daily rate
Keep up to 90%
of your Daily Rate
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£230 £233 £225
Average daily rate % change year-on-year
-1.07% +3.33%
90% offered a daily rate of more than £127 £138 £140
10% offered a daily rate of more than £350 £363 £402
UK excluding London average daily rate £225 £200 £243
% change year-on-year
+12.50% -17.52%
Number of hourly rates quoted 43 36 60
Average hourly rate £16.00 £15.50 £14.50
Average hourly rate % change year-on-year
+3.22% +6.89%
90% offered a hourly rate of more than £12.50 £11.50 £11.50
10% offered a hourly rate of more than £25.00 £23.50 £22.50
UK excluding London average hourly rate £14.00 £14.50 £14.00
% change year-on-year
-3.44% +3.57%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9089 8546 7864
As % of all contract IT jobs located in the South East 91.37% 91.86% 92.27%
Number of daily rates quoted 5042 4732 3932
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £240 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 431 460 620
Average hourly rate £18.50 £17.50 £18.50
Average hourly rate % change year-on-year
+5.71% -5.40%
90% offered a hourly rate of more than £11.75 £11.50 £11.73
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 1 May 2015.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 1 May 2015.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire -2 39 £228 +26.38% 8
Buckinghamshire -5 33 £300 +20.00% 10
Berkshire +2 32 £228 -4.21% 9
Surrey -18 20 £300 +20.00% 12
Hampshire +9 19 £313 -15.25% 12
West Sussex -15 15 £193 +20.31% 2
East Sussex -4 11 £130 -25.71% 3
Kent -2 5 £125 -34.21% 2
Middlesex +5 1 £163 -34.34%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 1 May 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 165 (47.97%) Windows
2 111 (32.27%) Microsoft
3 102 (29.65%) ITIL
4 101 (29.36%) Active Directory
5 89 (25.87%) MS Office
6 74 (21.51%) SQL
7 71 (20.64%) Windows 7
8 59 (17.15%) Finance
9 51 (14.83%) MS Excel
10 46 (13.37%) Windows Server 2008
11 39 (11.34%) Oracle
12 38 (11.05%) Windows XP
13 37 (10.76%) Remedy
13 37 (10.76%) SLA
14 36 (10.47%) UNIX
15 35 (10.17%) Security Cleared
16 34 (9.88%) Analytical Skills
16 34 (9.88%) VMware
17 32 (9.30%) SCCM
18 30 (8.72%) IIS
18 30 (8.72%) Windows Server 2012
19 29 (8.43%) SC Cleared
20 28 (8.14%) Citrix
21 27 (7.85%) Service Management
22 26 (7.56%) Java
23 25 (7.27%) HP
24 24 (6.98%) PowerShell
25 23 (6.69%) Project Management
25 23 (6.69%) Migration
25 23 (6.69%) Internet

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 1 May 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (8.72%) IIS
2 22 (6.40%) MS Exchange
3 15 (4.36%) SharePoint
4 14 (4.07%) Tomcat
4 14 (4.07%) Apache
5 9 (2.62%) WebLogic
5 9 (2.62%) JBoss
6 8 (2.33%) Blackberry Enterprise Server
6 8 (2.33%) Exchange Server 2010
6 8 (2.33%) WebSphere
7 6 (1.74%) SharePoint 2010
8 5 (1.45%) SAS
9 4 (1.16%) Exchange Server 2013
9 4 (1.16%) Lync
10 3 (0.87%) IBM Notes
11 2 (0.58%) Exchange Server 2003
11 2 (0.58%) SharePoint Server
11 2 (0.58%) Exchange Server 2007
12 1 (0.29%) MS Project Server
12 1 (0.29%) Sitecore CMS
Applications
1 89 (25.87%) MS Office
2 51 (14.83%) MS Excel
3 10 (2.91%) MS PowerPoint
4 5 (1.45%) MS Project
5 3 (0.87%) MS Visio
6 2 (0.58%) AutoCAD
Business Applications
1 8 (2.33%) Remedy ITSM
2 5 (1.45%) Oracle General Ledger
2 5 (1.45%) Oracle Payables
2 5 (1.45%) Oracle Receivables
2 5 (1.45%) Agresso
3 4 (1.16%) BusinessWare
3 4 (1.16%) Staffware
3 4 (1.16%) Oracle iProcurement
3 4 (1.16%) assyst
4 3 (0.87%) SAP Oil and Gas
4 3 (0.87%) Academy Housing
4 3 (0.87%) Oracle Utilities
4 3 (0.87%) CODA-Financials
4 3 (0.87%) BusinessWorks
4 3 (0.87%) Oracle Financials
5 2 (0.58%) SAP FI
5 2 (0.58%) Oracle EBS
5 2 (0.58%) SAP CO
5 2 (0.58%) SAP FI/CO
5 2 (0.58%) Oracle E-Business Tax
Cloud Services
1 18 (5.23%) Office 365
2 13 (3.78%) Microsoft Azure
3 11 (3.20%) Amazon AWS
4 3 (0.87%) Cloud Computing
5 1 (0.29%) Google Apps
5 1 (0.29%) IaaS
Communications & Networking
1 23 (6.69%) Internet
2 22 (6.40%) DNS
3 19 (5.52%) DHCP
4 17 (4.94%) LAN
4 17 (4.94%) TCP/IP
5 16 (4.65%) WAN
6 13 (3.78%) SAN
7 11 (3.20%) Firewall
7 11 (3.20%) Wireless
8 9 (2.62%) Intranet
9 8 (2.33%) VPN
9 8 (2.33%) MPLS
10 7 (2.03%) VoIP
11 6 (1.74%) Ethernet
11 6 (1.74%) SSH
12 5 (1.45%) Network Security
12 5 (1.45%) FTP
13 4 (1.16%) ADSL
13 4 (1.16%) Wi-Fi
14 3 (0.87%) iSCSI
Database & Business Intelligence
1 23 (6.69%) SQL Server
2 14 (4.07%) Oracle Database
3 12 (3.49%) Oracle Database 11g
4 8 (2.33%) Oracle Database 12c
5 6 (1.74%) Data Warehouse
5 6 (1.74%) Crystal Reports
5 6 (1.74%) QlikView
6 4 (1.16%) RDBMS
6 4 (1.16%) SAS Data Integration Studio
6 4 (1.16%) Relational Database
6 4 (1.16%) SQL Server Integration Services
6 4 (1.16%) SQL Server 2008
7 3 (0.87%) SQL Server Analysis Services
7 3 (0.87%) Microsoft Analysis Services
7 3 (0.87%) SQL Server Reporting Services
7 3 (0.87%) SQL Server 2012
8 2 (0.58%) OLAP
8 2 (0.58%) PowerCenter
8 2 (0.58%) SQL Server 2005
8 2 (0.58%) Oracle OLAP
Development Applications
1 13 (3.78%) Visual Studio
2 11 (3.20%) Toad
3 7 (2.03%) Subversion
4 5 (1.45%) Octopus Deploy
5 4 (1.16%) Oracle Forms
6 3 (0.87%) JIRA
6 3 (0.87%) Team Foundation Server
6 3 (0.87%) SQL Server Management Studio (SSMS)
6 3 (0.87%) VSS/SourceSafe
7 2 (0.58%) WebLOAD
8 1 (0.29%) ProC
8 1 (0.29%) PVCS
General
1 59 (17.15%) Finance
2 20 (5.81%) Telecoms
3 8 (2.33%) Banking
3 8 (2.33%) Retail
3 8 (2.33%) German Language
4 6 (1.74%) General Ledger
5 5 (1.45%) Manufacturing
5 5 (1.45%) Advertising
6 4 (1.16%) Marketing
7 3 (0.87%) French Language
7 3 (0.87%) Publishing
7 3 (0.87%) Electronics
7 3 (0.87%) Legal
7 3 (0.87%) Pharmaceutical
8 2 (0.58%) Automotive
8 2 (0.58%) Back Office
9 1 (0.29%) Japanese Language
9 1 (0.29%) Spanish Language
9 1 (0.29%) Games
9 1 (0.29%) Financial Institution
Libraries, Frameworks & Software Standards
1 15 (4.36%) J2EE
2 13 (3.78%) Web Services
3 12 (3.49%) .NET
4 9 (2.62%) XML
4 9 (2.62%) ASP.NET
5 7 (2.03%) HTML
5 7 (2.03%) EJB
6 6 (1.74%) Middleware
7 4 (1.16%) CSS
8 2 (0.58%) ODBC
8 2 (0.58%) CSS3
8 2 (0.58%) jQuery
9 1 (0.29%) Java EE
9 1 (0.29%) D3.js
9 1 (0.29%) Raphaël
9 1 (0.29%) SAML
Miscellaneous
1 34 (9.88%) Analytical Skills
2 19 (5.52%) Blackberry
3 17 (4.94%) Management Information System
4 12 (3.49%) Clustering
5 11 (3.20%) Computer Science
6 10 (2.91%) NHS
7 7 (2.03%) Mobile Computing
8 4 (1.16%) Smartphone
9 3 (0.87%) CMDB
9 3 (0.87%) Data Integration
9 3 (0.87%) e-Health
9 3 (0.87%) DTV
9 3 (0.87%) EFT
9 3 (0.87%) Client/Server
10 2 (0.58%) Mainframe
10 2 (0.58%) AS400
10 2 (0.58%) BYOD
10 2 (0.58%) iPad
10 2 (0.58%) Learning Management System
10 2 (0.58%) iSeries
Operating Systems
1 165 (47.97%) Windows
2 71 (20.64%) Windows 7
3 46 (13.37%) Windows Server 2008
4 38 (11.05%) Windows XP
5 36 (10.47%) UNIX
6 30 (8.72%) Windows Server 2012
7 20 (5.81%) Linux
8 9 (2.62%) Windows 8
9 7 (2.03%) AIX
10 6 (1.74%) Solaris
10 6 (1.74%) Windows Server 2003
11 4 (1.16%) Mac OS X
11 4 (1.16%) Windows Vista
12 3 (0.87%) Windows 2000 Server
12 3 (0.87%) Red Hat Enterprise Linux
13 2 (0.58%) Windows CE
13 2 (0.58%) Windows Phone
13 2 (0.58%) Apple iOS
14 1 (0.29%) Android
14 1 (0.29%) VMS
Processes & Methodologies
1 102 (29.65%) ITIL
2 27 (7.85%) Service Management
3 23 (6.69%) Project Management
3 23 (6.69%) Migration
4 20 (5.81%) Business Intelligence
5 19 (5.52%) ITSM
6 16 (4.65%) Change Management
6 16 (4.65%) Configuration Management
7 14 (4.07%) Problem Management
8 13 (3.78%) Incident Management
9 9 (2.62%) PRINCE2
10 8 (2.33%) Agile Software Development
10 8 (2.33%) Waterfall
10 8 (2.33%) Release Management
10 8 (2.33%) Time Management
11 6 (1.74%) CRM
11 6 (1.74%) Service Delivery
11 6 (1.74%) Data Management
11 6 (1.74%) Network Monitoring
12 5 (1.45%) User Acceptance Testing
Programming Languages
1 74 (21.51%) SQL
2 26 (7.56%) Java
3 24 (6.98%) PowerShell
4 15 (4.36%) T-SQL
5 12 (3.49%) C#
6 10 (2.91%) JavaScript
7 9 (2.62%) WebLogic Scripting Tool
7 9 (2.62%) C
8 8 (2.33%) VBScript
9 6 (1.74%) Perl
9 6 (1.74%) Shell Script
10 5 (1.45%) Korn
10 5 (1.45%) PL/SQL
11 4 (1.16%) Python
12 3 (0.87%) ActionScript 2.0
12 3 (0.87%) ActionScript
12 3 (0.87%) PHP
12 3 (0.87%) C++
13 2 (0.58%) RPG
13 2 (0.58%) JCL
Qualifications
1 35 (10.17%) Security Cleared
2 29 (8.43%) SC Cleared
3 21 (6.10%) Degree
4 16 (4.65%) ITIL Foundation Certificate
5 13 (3.78%) Cisco Certification
5 13 (3.78%) CCNA
6 10 (2.91%) Microsoft Certification
7 9 (2.62%) ITIL Certification
8 4 (1.16%) CCNP
8 4 (1.16%) A+ Certification
8 4 (1.16%) IBM Certification
9 3 (0.87%) MCSE
9 3 (0.87%) MCP
10 2 (0.58%) MCSA
10 2 (0.58%) DV Cleared
11 1 (0.29%) ISEB
Quality Assurance & Compliance
1 37 (10.76%) SLA
2 1 (0.29%) QA
System Software
1 101 (29.36%) Active Directory
2 12 (3.49%) VMware Infrastructure
3 6 (1.74%) VMware ESX
3 6 (1.74%) Hyper-V
4 5 (1.45%) XenApp
4 5 (1.45%) XenDesktop
5 3 (0.87%) vSphere
6 2 (0.58%) Microsoft Virtual Server
7 1 (0.29%) BitLocker
7 1 (0.29%) Tivoli Workload Scheduler
Systems Management
1 32 (9.30%) SCCM
2 12 (3.49%) WSUS
3 5 (1.45%) Icinga
3 5 (1.45%) Nagios
4 4 (1.16%) Control-M
5 3 (0.87%) CA Spectrum
5 3 (0.87%) Backup Exec
5 3 (0.87%) OVSD
5 3 (0.87%) Norton AntiVirus
6 2 (0.58%) AirWatch
6 2 (0.58%) SolarWinds Orion
7 1 (0.29%) SCOM
7 1 (0.29%) NetBackup
7 1 (0.29%) Tivoli
7 1 (0.29%) Tivoli Storage Manager
7 1 (0.29%) Systems Management Server (SMS)
Vendors
1 111 (32.27%) Microsoft
2 39 (11.34%) Oracle
3 37 (10.76%) Remedy
4 34 (9.88%) VMware
5 28 (8.14%) Citrix
6 25 (7.27%) HP
7 22 (6.40%) Cisco
8 16 (4.65%) Dell
9 11 (3.20%) IBM
10 9 (2.62%) SAP
11 6 (1.74%) Business Objects
11 6 (1.74%) Sun
11 6 (1.74%) ForgeRock
11 6 (1.74%) Akamai
11 6 (1.74%) Sitecore
12 5 (1.45%) Cognos
13 4 (1.16%) Red Hat
13 4 (1.16%) Vitria
13 4 (1.16%) webMethods
13 4 (1.16%) Symantec
Staines, Middlesex
CPS Group UK
Rate: £130 - £140 per day
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Rate: £20,000 per annum (pro rota) - 6 months fixed term
Posted: 4 days ago
Oxford, Oxfordshire
Corriculo
Rate: £20 per hour
Posted: 20 days ago