The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 135 106 80
Rank change year-on-year
-29 -26
Contract jobs requiring a Support Analyst 118 173 190
As % of all contract IT jobs located in the South East 1.38% 1.81% 2.22%
As % of the Job Titles category 1.47% 1.93% 2.38%
Number of daily rates quoted 60 79 63
Average daily rate £238 £225 £213
Average daily rate % change year-on-year
+5.55% +5.88%
90% offered a daily rate of more than £111 £125 £125
10% offered a daily rate of more than £430 £388 £375
UK excluding London average daily rate £240 £200 £215
% change year-on-year
+19.87% -6.97%
Number of hourly rates quoted 32 36 39
Average hourly rate £13.63 £16.00 £16.50
Average hourly rate % change year-on-year
-14.84% -3.03%
90% offered a hourly rate of more than £10.50 £10.75 £12.09
10% offered a hourly rate of more than £17.50 £23.75 £27.20
UK excluding London average hourly rate £15.00 £16.00 £15.50
% change year-on-year
-6.25% +3.22%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8053 8945 7991
As % of all contract IT jobs located in the South East 94.06% 93.74% 93.40%
Number of daily rates quoted 4857 4786 4155
Average daily rate £385 £375 £365
Average daily rate % change year-on-year
+2.66% +2.73%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 407 436 470
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £11.00 £11.72
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 11 February 2016.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +21 29 £145 -6.45% 5
Surrey -23 22 £260 -0.95% 18
Buckinghamshire +9 20 £310 +106.66% 9
Berkshire +10 18 £238 -25.78% 20
West Sussex +10 14 £260 -16.80% 6
Kent -12 9 £286 +129.00% 3
Oxfordshire -16 8 £150 -40.00% 22
Middlesex -9 2 £275 -2.13% 1
Sussex 0 1 £430 -
East Sussex -7 1 £288 -25.80% 9
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 11 February 2016, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 135 (50.94%) Windows
2 109 (41.13%) Microsoft
3 78 (29.43%) ITIL
4 76 (28.68%) Active Directory
5 59 (22.26%) Windows 7
6 58 (21.89%) MS Office
7 41 (15.47%) Finance
7 41 (15.47%) MS Excel
8 36 (13.58%) Windows Server
9 34 (12.83%) SQL
10 32 (12.08%) Linux
11 31 (11.70%) SLA
12 28 (10.57%) SQL Server
13 25 (9.43%) VMware
13 25 (9.43%) Windows Server 2008
14 23 (8.68%) Oracle
15 22 (8.30%) Windows Server 2003
16 21 (7.92%) Windows XP
16 21 (7.92%) Service Management
17 20 (7.55%) Unix
18 19 (7.17%) Windows Server 2012
18 19 (7.17%) Analytical Skills
18 19 (7.17%) Incident Management
18 19 (7.17%) Security Cleared
19 18 (6.79%) Citrix
20 17 (6.42%) Microsoft Certification
21 16 (6.04%) SCCM
22 15 (5.66%) VMware Infrastructure
23 14 (5.28%) Retail
23 14 (5.28%) MCP

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 11 February 2016, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (4.91%) MS Exchange
2 12 (4.53%) IIS
3 11 (4.15%) Documentum
3 11 (4.15%) SharePoint
4 9 (3.40%) Exchange Server 2010
5 6 (2.26%) WebSphere
6 5 (1.89%) Blackberry Enterprise Server
6 5 (1.89%) Exchange Server 2013
6 5 (1.89%) IBM Domino
7 4 (1.51%) Exchange Server 2007
8 3 (1.13%) IBM Notes
9 2 (0.75%) CICS
9 2 (0.75%) Exchange Server 2003
9 2 (0.75%) JBoss
9 2 (0.75%) Tomcat
10 1 (0.38%) BizTalk Server
10 1 (0.38%) Oracle HTTP Server
10 1 (0.38%) SharePoint 2010
10 1 (0.38%) SharePoint Server
10 1 (0.38%) Skype for Business
Applications
1 58 (21.89%) MS Office
2 41 (15.47%) MS Excel
3 11 (4.15%) MS Visio
4 8 (3.02%) Spreadsheet
5 7 (2.64%) MS PowerPoint
6 2 (0.75%) SOLIDWORKS
Business Applications
1 7 (2.64%) Dynamics CRM
2 4 (1.51%) Maximo
3 3 (1.13%) SAP Oil and Gas
4 2 (0.75%) BusinessWorks
4 2 (0.75%) TIBCO iProcess
5 1 (0.38%) Dynamics NAV
5 1 (0.38%) Northgate Housing
5 1 (0.38%) Oracle EBS
5 1 (0.38%) Oracle EBS R12
5 1 (0.38%) Oracle Payables
5 1 (0.38%) Oracle Procure-to-Pay
5 1 (0.38%) Oracle Receivables
5 1 (0.38%) Oracle Subledger Accounting
5 1 (0.38%) Remedy ITSM
5 1 (0.38%) SAP ERP
5 1 (0.38%) SAP PP
5 1 (0.38%) Staffware
Cloud Services
1 8 (3.02%) Office 365
2 5 (1.89%) Amazon AWS
3 3 (1.13%) Google Apps
3 3 (1.13%) Microsoft Azure
Communications & Networking
1 13 (4.91%) TCP/IP
2 8 (3.02%) DNS
2 8 (3.02%) VoIP
2 8 (3.02%) VPN
3 7 (2.64%) LAN
4 6 (2.26%) DHCP
4 6 (2.26%) Firewall
4 6 (2.26%) WAN
5 5 (1.89%) Internet
6 4 (1.51%) ATM
7 3 (1.13%) Wireless
8 1 (0.38%) ADSL
8 1 (0.38%) CTI
8 1 (0.38%) Extranet
8 1 (0.38%) FTP
8 1 (0.38%) HTTP
8 1 (0.38%) Intranet
8 1 (0.38%) ISDN
8 1 (0.38%) LDAP
8 1 (0.38%) MPLS
Database & Business Intelligence
1 28 (10.57%) SQL Server
2 11 (4.15%) DB2
3 9 (3.40%) BusinessObjects
3 9 (3.40%) EDRMS
4 4 (1.51%) Oracle Database
4 4 (1.51%) PowerCenter
4 4 (1.51%) SQL Server 2008
5 3 (1.13%) MySQL
5 3 (1.13%) SQL Server 2005
5 3 (1.13%) SQL Server Analysis Services
5 3 (1.13%) SQL Server Reporting Services
6 2 (0.75%) Data Warehouse
6 2 (0.75%) SQL Server Integration Services
7 1 (0.38%) Microsoft Analysis Services
7 1 (0.38%) Oracle Database 11g
7 1 (0.38%) Oracle Database 12c
7 1 (0.38%) Oracle ODI
7 1 (0.38%) Oracle OLAP
7 1 (0.38%) QlikView
7 1 (0.38%) Relational Database
Development Applications
1 2 (0.75%) Oracle Forms
1 2 (0.75%) Toad
2 1 (0.38%) ERwin
General
1 41 (15.47%) Finance
2 14 (5.28%) Retail
3 12 (4.53%) Telecoms
4 6 (2.26%) Manufacturing
5 4 (1.51%) Advertising
5 4 (1.51%) Marketing
5 4 (1.51%) Pharmaceutical
6 3 (1.13%) Banking
6 3 (1.13%) Electronics
7 2 (0.75%) Billing
7 2 (0.75%) Japanese Language
7 2 (0.75%) Spanish Language
8 1 (0.38%) Automotive
8 1 (0.38%) General Ledger
8 1 (0.38%) German Language
Libraries, Frameworks & Software Standards
1 11 (4.15%) .NET
2 7 (2.64%) Web Services
3 5 (1.89%) XML
4 4 (1.51%) EDI
4 4 (1.51%) ELK Stack
4 4 (1.51%) Middleware
5 3 (1.13%) COM
6 2 (0.75%) WebSphere MQ
7 1 (0.38%) APPC
7 1 (0.38%) ASP.NET
7 1 (0.38%) ASP.NET MVC
7 1 (0.38%) ASP.NET MVC 4
7 1 (0.38%) ASP.NET MVC 5
7 1 (0.38%) ASP.NET Web Forms
7 1 (0.38%) J2EE
7 1 (0.38%) jQuery
7 1 (0.38%) Oracle Fusion
7 1 (0.38%) Oracle GoldenGate
7 1 (0.38%) TIBCO EMS
Miscellaneous
1 19 (7.17%) Analytical Skills
2 12 (4.53%) Blackberry
3 8 (3.02%) Mainframe
4 7 (2.64%) Data Centre
4 7 (2.64%) Driving Licence
4 7 (2.64%) NHS
5 6 (2.26%) AS400
6 5 (1.89%) Client/Server
7 4 (1.51%) Mobile Computing
8 2 (0.75%) Enterprise Software
8 2 (0.75%) EPoS
8 2 (0.75%) FMCG
8 2 (0.75%) iPhone
8 2 (0.75%) Management Information System
8 2 (0.75%) Smart Meter
8 2 (0.75%) Wiki
9 1 (0.38%) CMDB
9 1 (0.38%) Computer Science
9 1 (0.38%) Handset
9 1 (0.38%) PMI
Operating Systems
1 135 (50.94%) Windows
2 59 (22.26%) Windows 7
3 36 (13.58%) Windows Server
4 32 (12.08%) Linux
5 25 (9.43%) Windows Server 2008
6 22 (8.30%) Windows Server 2003
7 21 (7.92%) Windows XP
8 20 (7.55%) Unix
9 19 (7.17%) Windows Server 2012
10 13 (4.91%) Windows 8
11 5 (1.89%) Apple iOS
11 5 (1.89%) Mac OS X
11 5 (1.89%) Windows Vista
11 5 (1.89%) zOS
12 3 (1.13%) Red Hat Enterprise Linux
12 3 (1.13%) Windows 10
13 2 (0.75%) AIX
13 2 (0.75%) Mac OS
13 2 (0.75%) Windows Phone
14 1 (0.38%) MVS
Processes & Methodologies
1 78 (29.43%) ITIL
2 21 (7.92%) Service Management
3 19 (7.17%) Incident Management
4 13 (4.91%) CRM
5 11 (4.15%) Problem Management
5 11 (4.15%) Project Management
6 9 (3.40%) Change Control
6 9 (3.40%) Configuration Management
7 8 (3.02%) Migration
7 8 (3.02%) Workflow
8 7 (2.64%) ERP
8 7 (2.64%) PRINCE2
8 7 (2.64%) Root Cause Analysis
8 7 (2.64%) Web Development
9 6 (2.26%) Asset Management
9 6 (2.26%) Capacity Planning
9 6 (2.26%) Service Desk Management
10 5 (1.89%) Service Delivery
10 5 (1.89%) SOA
10 5 (1.89%) Time Management
Programming Languages
1 34 (12.83%) SQL
2 12 (4.53%) PowerShell
3 9 (3.40%) VB
4 8 (3.02%) C#
4 8 (3.02%) VBA
5 4 (1.51%) COBOL
5 4 (1.51%) T-SQL
6 3 (1.13%) C
6 3 (1.13%) Java
6 3 (1.13%) Shell Script
7 2 (0.75%) JavaScript
7 2 (0.75%) JCL
7 2 (0.75%) PL/SQL
7 2 (0.75%) VB6
8 1 (0.38%) AWK
8 1 (0.38%) Bash Shell
8 1 (0.38%) Korn
8 1 (0.38%) Perl
8 1 (0.38%) sed
8 1 (0.38%) VBScript
Qualifications
1 19 (7.17%) Security Cleared
2 17 (6.42%) Microsoft Certification
3 14 (5.28%) MCP
3 14 (5.28%) MCSE
4 9 (3.40%) DV Cleared
5 8 (3.02%) SC Cleared
6 6 (2.26%) Degree
7 5 (1.89%) ITIL Certification
8 4 (1.51%) ITIL Foundation Certificate
8 4 (1.51%) MCSA
9 2 (0.75%) A+ Certification
9 2 (0.75%) CISSP
9 2 (0.75%) DBS Check
10 1 (0.38%) BPSS Clearance
10 1 (0.38%) CEH
10 1 (0.38%) CISMP
10 1 (0.38%) HND
10 1 (0.38%) MOS
10 1 (0.38%) PMI Certification
Quality Assurance & Compliance
1 31 (11.70%) SLA
2 3 (1.13%) QA
3 2 (0.75%) PCI DSS
3 2 (0.75%) TickIT
4 1 (0.38%) Data Quality
4 1 (0.38%) Disclosure Scotland
4 1 (0.38%) ISO/IEC 27001
4 1 (0.38%) Sarbanes-Oxley
System Software
1 76 (28.68%) Active Directory
2 15 (5.66%) VMware Infrastructure
3 6 (2.26%) vSphere
4 5 (1.89%) Hyper-V
5 4 (1.51%) VMware ESX
6 3 (1.13%) XenApp
6 3 (1.13%) XenDesktop
7 2 (0.75%) RACF
7 2 (0.75%) VMware ESXi
8 1 (0.38%) Microsoft App-V
8 1 (0.38%) ProxySG
8 1 (0.38%) Terminal Server
8 1 (0.38%) Terminal Services
8 1 (0.38%) Tivoli Directory Server
8 1 (0.38%) Tivoli Workload Scheduler
8 1 (0.38%) VMware Workstation
8 1 (0.38%) XenServer
Systems Management
1 16 (6.04%) SCCM
2 7 (2.64%) SCSM
3 6 (2.26%) McAfee ePO
3 6 (2.26%) Norton AntiVirus
3 6 (2.26%) Tivoli
3 6 (2.26%) WSUS
4 4 (1.51%) Cacti
4 4 (1.51%) Control-M
4 4 (1.51%) Nagios
4 4 (1.51%) NetBackup
4 4 (1.51%) Puppet
5 2 (0.75%) Backup Exec
5 2 (0.75%) SCOM
5 2 (0.75%) Tivoli Storage Manager
6 1 (0.38%) CA Endevor
6 1 (0.38%) MAINVIEW
6 1 (0.38%) OMEGAMON
6 1 (0.38%) Oracle Identity Management
6 1 (0.38%) SCOrch
6 1 (0.38%) SCVMM
Vendors
1 109 (41.13%) Microsoft
2 25 (9.43%) VMware
3 23 (8.68%) Oracle
4 18 (6.79%) Citrix
5 12 (4.53%) Cisco
6 11 (4.15%) IBM
7 10 (3.77%) Apple
8 9 (3.40%) HP
8 9 (3.40%) Remedy
9 7 (2.64%) Google
9 7 (2.64%) Lotus
9 7 (2.64%) SAP
10 6 (2.26%) Intel Security
10 6 (2.26%) Rackspace
10 6 (2.26%) Symantec
11 5 (1.89%) Dell
11 5 (1.89%) Informatica
11 5 (1.89%) ServiceNow
12 4 (1.51%) CA
12 4 (1.51%) CommVault
Bampton, Oxfordshire
Big Red Recruitment
Rate: £150 - £200 per day
Posted: 10 hours ago
Woking, Surrey
Michael Bailey Associates
Rate: Market Rates
Posted: 13 hours ago
Brighton, East Sussex
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: Yesterday
Walton-On-Thames, Surrey
Jenrick IT
Rate: £20 - £25 per hour
Posted: 2 days ago
Horsham, West Sussex
Cyber Team
Rate: From £140 to £140 per day 3 Months Contract
Posted: 2 days ago
High Wycombe, Buckinghamshire
Computer People
Rate: £17.00 per hour + temp to perm
Posted: 6 days ago
Kent
Volt
Posted: 7 days ago
Reading
Capita plc
Rate: £250.00 - £300.00 per day
Posted: 7 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £13.00 per annum
Posted: 23 days ago
Staines
CPS Group Limited
Rate: £120 - £130 per day
Posted: 27 days ago