The statistics below represent IT contracts advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 146 122 96
Rank change year-on-year
-24 -26
Contract jobs requiring a Support Analyst 121 164 176
As % of all contract IT jobs located in the South East 1.40% 1.66% 1.92%
As % of the Job Titles category 1.49% 1.74% 2.04%
Number of daily rates quoted 63 83 72
Median daily rate £200 £250 £225
Median daily rate % change year-on-year
-20.00% +11.11%
90% offered a daily rate of more than £112 £152 £120
10% offered a daily rate of more than £341 £450 £325
UK excluding London median daily rate £220 £275 £200
% change year-on-year
-20.00% +37.50%
Number of hourly rates quoted 16 29 36
Median hourly rate £14.50 £15.00 £15.75
Median hourly rate % change year-on-year
-3.33% -4.76%
90% offered a hourly rate of more than £12.38 £11.20 £11.00
10% offered a hourly rate of more than £22.75 £19.50 £22.75
UK excluding London median hourly rate £14.68 £14.50 £14.75
% change year-on-year
+1.24% -1.69%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8137 9414 8643
As % of all contract IT jobs located in the South East 93.98% 95.00% 94.42%
Number of daily rates quoted 4916 5642 4802
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £201
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 367 433 429
Median hourly rate £21.50 £17.00 £16.50
Median hourly rate % change year-on-year
+26.47% +3.03%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £48.00 £40.00 £42.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 31 August 2016.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 31 August 2016.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +24 38 £200 -23.07% 4
Hampshire +22 30 £269 -48.80% 9
Surrey -17 13 £175 -16.16% 17
Berkshire -16 11 £145 -67.77% 8
Oxfordshire -18 11 £150 -31.81% 6
Kent +13 9 £170 -31.31% 2
West Sussex -9 6 £300 +1.69% 3
Middlesex - 3 - -
East Sussex +4 2 £273 +81.66% 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 31 August 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 116 (43.12%) Windows
2 78 (29.00%) Microsoft
3 77 (28.62%) ITIL
4 74 (27.51%) Active Directory
5 57 (21.19%) MS Office
6 55 (20.45%) Windows 7
7 53 (19.70%) Finance
8 47 (17.47%) SQL
9 33 (12.27%) Windows Server
10 30 (11.15%) Linux
10 30 (11.15%) MS Exchange
11 29 (10.78%) MS Excel
11 29 (10.78%) Analytical Skills
12 25 (9.29%) Java
13 24 (8.92%) Service Management
14 23 (8.55%) Windows XP
15 22 (8.18%) SAP
15 22 (8.18%) Retail
16 21 (7.81%) SLA
17 20 (7.43%) Oracle
17 20 (7.43%) Incident Management
18 19 (7.06%) Change Management
19 18 (6.69%) Citrix
19 18 (6.69%) Windows Server 2008
20 16 (5.95%) SCCM
20 16 (5.95%) Office 365
20 16 (5.95%) MCP
20 16 (5.95%) LAN
20 16 (5.95%) TCP/IP
20 16 (5.95%) Telecoms

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (11.15%) MS Exchange
2 15 (5.58%) SharePoint
2 15 (5.58%) Tomcat
3 8 (2.97%) Exchange Server 2010
4 7 (2.60%) JBoss
5 6 (2.23%) Blackberry Enterprise Server
6 5 (1.86%) Exchange Server 2007
6 5 (1.86%) Skype for Business
7 4 (1.49%) Exchange Server 2003
8 3 (1.12%) Apache
8 3 (1.12%) CMS
8 3 (1.12%) IIS
8 3 (1.12%) WebLogic
8 3 (1.12%) WordPress
9 2 (0.74%) BizTalk Server
9 2 (0.74%) SharePoint 2010
10 1 (0.37%) Exchange Server 2013
10 1 (0.37%) Live Communications Server
10 1 (0.37%) SharePoint Server
Applications
1 57 (21.19%) MS Office
2 29 (10.78%) MS Excel
3 5 (1.86%) MS PowerPoint
4 4 (1.49%) Spreadsheet
5 3 (1.12%) MS Visio
5 3 (1.12%) RoboHelp
6 1 (0.37%) MS Project
Business Applications
1 4 (1.49%) Orchard Housing
1 4 (1.49%) Unit4 Business World
2 3 (1.12%) Dynamics AX
2 3 (1.12%) SAP Oil and Gas
3 2 (0.74%) Remedy ITSM
3 2 (0.74%) SAP CRM
4 1 (0.37%) Aareon QL
4 1 (0.37%) Academy Housing
4 1 (0.37%) arcHouse
4 1 (0.37%) Dynamics CRM
4 1 (0.37%) MIS ActiveH
4 1 (0.37%) Northgate Housing
4 1 (0.37%) OPENHousing
4 1 (0.37%) Remedy AR System
4 1 (0.37%) SAP FI
Cloud Services
1 16 (5.95%) Office 365
2 1 (0.37%) Amazon AWS
2 1 (0.37%) Microsoft Azure
2 1 (0.37%) OneDrive
Communications & Networking
1 16 (5.95%) LAN
1 16 (5.95%) TCP/IP
2 14 (5.20%) DHCP
2 14 (5.20%) DNS
2 14 (5.20%) WAN
3 6 (2.23%) Firewall
4 5 (1.86%) Internet
4 5 (1.86%) Wireless
5 4 (1.49%) Ethernet
5 4 (1.49%) Intranet
5 4 (1.49%) Network Security
5 4 (1.49%) VoIP
6 3 (1.12%) IP Telephony
6 3 (1.12%) SAN
6 3 (1.12%) VPN
6 3 (1.12%) Wi-Fi
7 2 (0.74%) ATM
7 2 (0.74%) PBX
7 2 (0.74%) Radio Access Network
7 2 (0.74%) Skype
Database & Business Intelligence
1 13 (4.83%) Oracle Database
2 9 (3.35%) SQL Server
3 7 (2.60%) PostgreSQL
3 7 (2.60%) SAP BI
4 5 (1.86%) MS Access
5 3 (1.12%) Oracle Database 11g
5 3 (1.12%) SQL Server Reporting Services
6 2 (0.74%) DB2
6 2 (0.74%) Oracle Database 12c
6 2 (0.74%) Relational Database
6 2 (0.74%) SQL Server 2008
6 2 (0.74%) SQL Server Integration Services
7 1 (0.37%) BusinessObjects
7 1 (0.37%) Data Mining
7 1 (0.37%) DataStage
7 1 (0.37%) DTS
7 1 (0.37%) EDRMS
7 1 (0.37%) Microsoft Analysis Services
7 1 (0.37%) MySQL
7 1 (0.37%) PowerCenter
Development Applications
1 8 (2.97%) JIRA
1 8 (2.97%) Log4j
2 5 (1.86%) Atlassian Bamboo
3 2 (0.74%) Team Foundation Server
3 2 (0.74%) Toad
4 1 (0.37%) Oracle Forms
General
1 53 (19.70%) Finance
2 22 (8.18%) Retail
3 16 (5.95%) Telecoms
4 7 (2.60%) Banking
5 6 (2.23%) German Language
6 5 (1.86%) Automotive
6 5 (1.86%) Manufacturing
7 4 (1.49%) Cantonese Language
7 4 (1.49%) Mandarin Language
7 4 (1.49%) Marketing
8 3 (1.12%) Advertising
8 3 (1.12%) Electronics
8 3 (1.12%) Legal
8 3 (1.12%) Publishing
9 2 (0.74%) Retail Banking
10 1 (0.37%) French Language
10 1 (0.37%) General Ledger
10 1 (0.37%) Military
10 1 (0.37%) Multimedia
10 1 (0.37%) Online Betting
Libraries, Frameworks & Software Standards
1 13 (4.83%) J2SE
2 8 (2.97%) Web Services
2 8 (2.97%) XML
2 8 (2.97%) XML Schema
2 8 (2.97%) XSLT
3 5 (1.86%) Apache Camel
3 5 (1.86%) REST
3 5 (1.86%) SOAP
4 4 (1.49%) .NET
5 2 (0.74%) EJB
5 2 (0.74%) J2EE
5 2 (0.74%) Middleware
6 1 (0.37%) ASP.NET
6 1 (0.37%) Classic ASP
6 1 (0.37%) COM
6 1 (0.37%) Java EE
6 1 (0.37%) ODBC
Miscellaneous
1 29 (10.78%) Analytical Skills
2 13 (4.83%) Blackberry
3 10 (3.72%) Driving Licence
3 10 (3.72%) Enterprise Software
4 8 (2.97%) Management Information System
5 7 (2.60%) Data Centre
5 7 (2.60%) Smartphone
6 5 (1.86%) AS400
6 5 (1.86%) iPad
6 5 (1.86%) iSeries
7 3 (1.12%) iPhone
7 3 (1.12%) NHS
8 2 (0.74%) Clustering
8 2 (0.74%) CMDB
8 2 (0.74%) Computer Science
8 2 (0.74%) EPoS
8 2 (0.74%) Handset
8 2 (0.74%) Life Science
8 2 (0.74%) PACS
8 2 (0.74%) Thin Client
Operating Systems
1 116 (43.12%) Windows
2 55 (20.45%) Windows 7
3 33 (12.27%) Windows Server
4 30 (11.15%) Linux
5 23 (8.55%) Windows XP
6 18 (6.69%) Windows Server 2008
7 15 (5.58%) Windows 8
7 15 (5.58%) Windows Server 2012
8 14 (5.20%) Red Hat Enterprise Linux
9 10 (3.72%) Windows 10
10 8 (2.97%) Windows Server 2003
11 7 (2.60%) Unix
12 6 (2.23%) Apple iOS
13 5 (1.86%) OS/400
14 4 (1.49%) Windows NT
15 2 (0.74%) AIX
15 2 (0.74%) Windows Mobile
Processes & Methodologies
1 77 (28.62%) ITIL
2 24 (8.92%) Service Management
3 20 (7.43%) Incident Management
4 19 (7.06%) Change Management
5 13 (4.83%) Disaster Recovery
6 11 (4.09%) Business Intelligence
7 9 (3.35%) CRM
7 9 (3.35%) Data Analysis
7 9 (3.35%) Migration
7 9 (3.35%) Problem Management
7 9 (3.35%) Project Management
8 8 (2.97%) Asset Management
8 8 (2.97%) ITIL V3
8 8 (2.97%) ITSM
8 8 (2.97%) Performance Tuning
8 8 (2.97%) Service Delivery
9 7 (2.60%) Workflow
10 6 (2.23%) High Availability
10 6 (2.23%) User Acceptance Testing
11 5 (1.86%) Test Scripting
Programming Languages
1 47 (17.47%) SQL
2 25 (9.29%) Java
3 11 (4.09%) Bash Shell
4 7 (2.60%) Python
5 6 (2.23%) PowerShell
6 4 (1.49%) PL/SQL
6 4 (1.49%) T-SQL
7 2 (0.74%) PHP
7 2 (0.74%) WebLogic Scripting Tool
8 1 (0.37%) C++
8 1 (0.37%) JavaScript
8 1 (0.37%) Korn
8 1 (0.37%) Shell Script
8 1 (0.37%) VBA
8 1 (0.37%) VBScript
Qualifications
1 16 (5.95%) MCP
2 15 (5.58%) Microsoft Certification
3 8 (2.97%) Degree
3 8 (2.97%) Security Cleared
4 7 (2.60%) MCSE
5 5 (1.86%) MCDST
6 4 (1.49%) SC Cleared
7 3 (1.12%) BPSS Clearance
8 2 (0.74%) CCNA
8 2 (0.74%) Cisco Certification
8 2 (0.74%) ITIL Foundation Certificate
9 1 (0.37%) ACCA
9 1 (0.37%) HNC
9 1 (0.37%) HND
9 1 (0.37%) ISTQB
9 1 (0.37%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 21 (7.81%) SLA
2 5 (1.86%) QA
3 3 (1.12%) Data Quality
3 3 (1.12%) ISO/IEC 27001
4 1 (0.37%) Sarbanes-Oxley
System Software
1 74 (27.51%) Active Directory
2 7 (2.60%) VMware Infrastructure
3 6 (2.23%) Virtual Machines
3 6 (2.23%) XenApp
4 5 (1.86%) Hyper-V
5 4 (1.49%) Terminal Services
5 4 (1.49%) VMware ESX
5 4 (1.49%) vSphere
6 3 (1.12%) VMware ESXi
7 2 (0.74%) VMware Server
8 1 (0.37%) Microsoft App-V
8 1 (0.37%) Virtual Desktop
Systems Management
1 16 (5.95%) SCCM
2 5 (1.86%) NetBackup
3 4 (1.49%) SCOM
4 2 (0.74%) Backup Exec
4 2 (0.74%) DameWare
4 2 (0.74%) Microsoft Intune
5 1 (0.37%) Cisco CUCM
5 1 (0.37%) HP Quality Center
5 1 (0.37%) Netcool
5 1 (0.37%) OpenView Configuration Management
5 1 (0.37%) Oracle Identity Management
5 1 (0.37%) PaperCut
5 1 (0.37%) Symantec Endpoint Protection
5 1 (0.37%) Unicenter
5 1 (0.37%) Veritas Storage Foundation
Vendors
1 78 (29.00%) Microsoft
2 22 (8.18%) SAP
3 20 (7.43%) Oracle
4 18 (6.69%) Citrix
5 16 (5.95%) VMware
6 14 (5.20%) HP
6 14 (5.20%) Remedy
7 11 (4.09%) Cisco
8 10 (3.72%) IBM
9 9 (3.35%) ServiceNow
10 6 (2.23%) Red Hat
11 5 (1.86%) Bomgar
11 5 (1.86%) Splunk
12 4 (1.49%) Avaya
12 4 (1.49%) Bloomberg
12 4 (1.49%) Dell
12 4 (1.49%) LANDesk
12 4 (1.49%) NetApp
12 4 (1.49%) Orchard
12 4 (1.49%) Sybase
Kent
Harvey Nash plc
Rate: £160 - £180 per day
Posted: 4 days ago
Newbury, Berkshire
Sovereign Housing Association
Rate: From £25,000 to £28,000 per annum + Benefits
Posted: 8 days ago
Fareham
Spectrum IT
Posted: 16 days ago
Southampton
Spectrum IT
Rate: negotiable
Posted: 27 days ago