The statistics below represent IT contracts advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 150 121 84
Rank change year-on-year
-29 -37
Contract jobs requiring a Support Analyst 121 165 200
As % of all contract IT jobs located in the South East 1.37% 1.73% 2.21%
As % of the Job Titles category 1.45% 1.82% 2.34%
Number of daily rates quoted 66 82 83
Median daily rate £235 £245 £216
Median daily rate % change year-on-year
-4.08% +13.29%
90% offered a daily rate of more than £125 £145 £120
10% offered a daily rate of more than £363 £450 £325
UK excluding London median daily rate £225 £240 £203
% change year-on-year
-6.25% +18.51%
Number of hourly rates quoted 17 29 43
Median hourly rate £13.00 £14.00 £17.00
Median hourly rate % change year-on-year
-7.14% -17.64%
90% offered a hourly rate of more than £11.20 £11.40 £12.00
10% offered a hourly rate of more than £17.00 £19.00 £24.10
UK excluding London median hourly rate £14.00 £14.45 £15.00
% change year-on-year
-3.11% -3.66%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8355 9057 8549
As % of all contract IT jobs located in the South East 94.31% 94.71% 94.41%
Number of daily rates quoted 4984 5289 4622
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 372 426 430
Median hourly rate £21.00 £16.14 £16.25
Median hourly rate % change year-on-year
+30.11% -0.67%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £47.50 £41.37 £40.00
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 26 July 2016.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 26 July 2016.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +19 42 £200 -27.79% 7
Hampshire +8 25 £338 +35.00% 12
Surrey -27 15 £188 -16.66% 12
Oxfordshire -1 14 £150 -31.81% 10
Berkshire -12 12 £287 -36.33% 12
Kent +7 5 £210 +44.82%
East Sussex +14 4 £200 - 2
West Sussex -16 4 £260 +8.33% 5
Middlesex -2 2 - - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 July 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 150 (49.83%) Windows
2 109 (36.21%) Active Directory
3 94 (31.23%) Microsoft
4 88 (29.24%) ITIL
5 74 (24.58%) MS Office
6 68 (22.59%) Windows 7
7 57 (18.94%) Finance
8 55 (18.27%) SQL
9 38 (12.62%) Linux
10 37 (12.29%) Windows Server
11 33 (10.96%) Service Management
12 32 (10.63%) MS Excel
13 30 (9.97%) MS Exchange
14 29 (9.63%) Windows XP
15 28 (9.30%) Java
15 28 (9.30%) SLA
15 28 (9.30%) Windows Server 2008
16 26 (8.64%) Oracle
17 24 (7.97%) DNS
17 24 (7.97%) Windows Server 2012
17 24 (7.97%) Analytical Skills
18 23 (7.64%) DHCP
18 23 (7.64%) VMware
19 22 (7.31%) Change Management
19 22 (7.31%) Citrix
19 22 (7.31%) Incident Management
20 21 (6.98%) SCCM
21 20 (6.64%) Office 365
21 20 (6.64%) TCP/IP
21 20 (6.64%) LAN

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.97%) MS Exchange
2 17 (5.65%) SharePoint
2 17 (5.65%) Tomcat
3 10 (3.32%) Exchange Server 2010
4 8 (2.66%) Blackberry Enterprise Server
4 8 (2.66%) IIS
4 8 (2.66%) JBoss
5 7 (2.33%) Exchange Server 2003
5 7 (2.33%) Exchange Server 2007
6 6 (1.99%) Apache
7 5 (1.66%) WordPress
8 4 (1.33%) Exchange Server 2013
8 4 (1.33%) SharePoint 2010
8 4 (1.33%) Skype for Business
8 4 (1.33%) WebLogic
9 2 (0.66%) BizTalk Server
9 2 (0.66%) Documentum
9 2 (0.66%) WebSphere
10 1 (0.33%) Live Communications Server
10 1 (0.33%) SharePoint Server
Applications
1 74 (24.58%) MS Office
2 32 (10.63%) MS Excel
3 5 (1.66%) MS PowerPoint
3 5 (1.66%) MS Visio
4 3 (1.00%) Spreadsheet
5 1 (0.33%) MS Project
Business Applications
1 4 (1.33%) Remedy ITSM
1 4 (1.33%) Unit4 Business World
2 3 (1.00%) Dynamics AX
2 3 (1.00%) SAP Oil and Gas
3 2 (0.66%) SAP CRM
4 1 (0.33%) Aareon QL
4 1 (0.33%) Academy Housing
4 1 (0.33%) arcHouse
4 1 (0.33%) BusinessWorks
4 1 (0.33%) Hi Portfolio
4 1 (0.33%) MIS ActiveH
4 1 (0.33%) Northgate Housing
4 1 (0.33%) OPENHousing
4 1 (0.33%) Orchard Housing
4 1 (0.33%) Remedy AR System
4 1 (0.33%) Staffware
4 1 (0.33%) TIBCO iProcess
Cloud Services
1 20 (6.64%) Office 365
2 2 (0.66%) Microsoft Azure
3 1 (0.33%) Amazon AWS
3 1 (0.33%) OneDrive
Communications & Networking
1 24 (7.97%) DNS
2 23 (7.64%) DHCP
3 20 (6.64%) LAN
3 20 (6.64%) TCP/IP
4 19 (6.31%) WAN
5 10 (3.32%) Firewall
6 6 (1.99%) Internet
6 6 (1.99%) Intranet
7 5 (1.66%) ATM
7 5 (1.66%) VPN
7 5 (1.66%) Wireless
8 4 (1.33%) Ethernet
8 4 (1.33%) Extranet
8 4 (1.33%) VoIP
9 3 (1.00%) IP Telephony
9 3 (1.00%) SAN
10 2 (0.66%) Cisco IOS
10 2 (0.66%) Network Security
10 2 (0.66%) PBX
10 2 (0.66%) Wi-Fi
Database & Business Intelligence
1 15 (4.98%) Oracle Database
2 11 (3.65%) SQL Server
3 8 (2.66%) PostgreSQL
4 6 (1.99%) MS Access
4 6 (1.99%) SAP BI
5 4 (1.33%) DB2
5 4 (1.33%) Oracle Database 11g
5 4 (1.33%) SQL Server Reporting Services
6 3 (1.00%) Oracle Database 12c
6 3 (1.00%) SQL Server 2008
7 2 (0.66%) Crystal Reports
8 1 (0.33%) BusinessObjects
8 1 (0.33%) DataStage
8 1 (0.33%) DTS
8 1 (0.33%) EDRMS
8 1 (0.33%) Microsoft Analysis Services
8 1 (0.33%) MySQL
8 1 (0.33%) PowerCenter
8 1 (0.33%) Relational Database
8 1 (0.33%) SQL Server Analysis Services
Development Applications
1 8 (2.66%) Log4j
2 7 (2.33%) JIRA
3 5 (1.66%) Atlassian Bamboo
4 4 (1.33%) Toad
5 1 (0.33%) Oracle Forms
5 1 (0.33%) Team Foundation Server
General
1 57 (18.94%) Finance
2 15 (4.98%) Retail
3 13 (4.32%) Banking
4 12 (3.99%) Telecoms
5 6 (1.99%) Legal
6 5 (1.66%) Manufacturing
7 4 (1.33%) German Language
8 3 (1.00%) Advertising
8 3 (1.00%) Automotive
8 3 (1.00%) Electronics
8 3 (1.00%) Marketing
9 2 (0.66%) Back Office
9 2 (0.66%) Cantonese Language
9 2 (0.66%) Mandarin Language
9 2 (0.66%) Retail Banking
10 1 (0.33%) French Language
10 1 (0.33%) General Ledger
10 1 (0.33%) Multimedia
10 1 (0.33%) Online Betting
10 1 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 13 (4.32%) J2SE
1 13 (4.32%) Web Services
2 11 (3.65%) XML
3 8 (2.66%) XML Schema
3 8 (2.66%) XSLT
4 7 (2.33%) .NET
5 5 (1.66%) Apache Camel
5 5 (1.66%) Middleware
5 5 (1.66%) REST
5 5 (1.66%) SOAP
6 3 (1.00%) EJB
6 3 (1.00%) J2EE
7 2 (0.66%) .NET Framework
7 2 (0.66%) ASP.NET
7 2 (0.66%) CSS
7 2 (0.66%) HTML
7 2 (0.66%) Java EE
8 1 (0.33%) ASP.NET MVC 4
8 1 (0.33%) jQuery
8 1 (0.33%) TIBCO EMS
Miscellaneous
1 24 (7.97%) Analytical Skills
2 13 (4.32%) Blackberry
2 13 (4.32%) Enterprise Software
3 11 (3.65%) Management Information System
4 9 (2.99%) Data Centre
5 8 (2.66%) Driving Licence
6 6 (1.99%) Smartphone
7 5 (1.66%) iPad
7 5 (1.66%) iPhone
8 4 (1.33%) NHS
9 3 (1.00%) CMDB
9 3 (1.00%) Computer Science
10 2 (0.66%) Clustering
10 2 (0.66%) Equities
10 2 (0.66%) Handset
10 2 (0.66%) Life Science
10 2 (0.66%) Smart Meter
11 1 (0.33%) Mainframe
11 1 (0.33%) PACS
11 1 (0.33%) Thin Client
Operating Systems
1 150 (49.83%) Windows
2 68 (22.59%) Windows 7
3 38 (12.62%) Linux
4 37 (12.29%) Windows Server
5 29 (9.63%) Windows XP
6 28 (9.30%) Windows Server 2008
7 24 (7.97%) Windows Server 2012
8 16 (5.32%) Windows Server 2003
9 14 (4.65%) Red Hat Enterprise Linux
10 13 (4.32%) Unix
11 12 (3.99%) Windows 8
12 7 (2.33%) Windows 10
13 4 (1.33%) Windows NT
14 2 (0.66%) AIX
14 2 (0.66%) Android
14 2 (0.66%) Mac OS X
14 2 (0.66%) Windows Mobile
15 1 (0.33%) Apple iOS
15 1 (0.33%) MVS
Processes & Methodologies
1 88 (29.24%) ITIL
2 33 (10.96%) Service Management
3 22 (7.31%) Change Management
3 22 (7.31%) Incident Management
4 15 (4.98%) Disaster Recovery
5 13 (4.32%) Project Management
6 12 (3.99%) ITSM
7 10 (3.32%) Business Analysis
7 10 (3.32%) Business Intelligence
7 10 (3.32%) Service Delivery
8 9 (2.99%) CRM
8 9 (2.99%) Problem Management
8 9 (2.99%) Workflow
9 8 (2.66%) Coaching
9 8 (2.66%) Data Analysis
9 8 (2.66%) Email Management
9 8 (2.66%) User Acceptance Testing
10 7 (2.33%) Change Control
11 6 (1.99%) Document Management
11 6 (1.99%) Root Cause Analysis
Programming Languages
1 55 (18.27%) SQL
2 28 (9.30%) Java
3 11 (3.65%) Bash Shell
4 7 (2.33%) Python
5 6 (1.99%) PowerShell
6 4 (1.33%) PL/SQL
7 3 (1.00%) T-SQL
7 3 (1.00%) VB
7 3 (1.00%) WebLogic Scripting Tool
8 2 (0.66%) JavaScript
8 2 (0.66%) PHP
8 2 (0.66%) VBA
9 1 (0.33%) C#
9 1 (0.33%) C++
9 1 (0.33%) JCL
9 1 (0.33%) Korn
9 1 (0.33%) Shell Script
9 1 (0.33%) VBScript
Qualifications
1 19 (6.31%) Microsoft Certification
2 14 (4.65%) MCP
3 10 (3.32%) MCSE
4 8 (2.66%) Degree
4 8 (2.66%) Security Cleared
5 7 (2.33%) MCDST
6 5 (1.66%) BPSS Clearance
6 5 (1.66%) SC Cleared
7 3 (1.00%) ISTQB
7 3 (1.00%) ISTQB Foundation Certification
8 2 (0.66%) CCNA
8 2 (0.66%) Cisco Certification
8 2 (0.66%) ITIL Foundation Certificate
9 1 (0.33%) ACCA
9 1 (0.33%) HND
9 1 (0.33%) ITIL Certification
9 1 (0.33%) MOS
Quality Assurance & Compliance
1 28 (9.30%) SLA
2 5 (1.66%) ISO/IEC 27001
2 5 (1.66%) QA
3 2 (0.66%) Data Quality
4 1 (0.33%) Sarbanes-Oxley
System Software
1 109 (36.21%) Active Directory
2 9 (2.99%) VMware Infrastructure
3 8 (2.66%) VMware ESX
4 7 (2.33%) Hyper-V
4 7 (2.33%) XenApp
5 6 (1.99%) Terminal Services
6 4 (1.33%) Virtual Machines
6 4 (1.33%) vSphere
7 3 (1.00%) VMware ESXi
8 2 (0.66%) VMware Server
8 2 (0.66%) VMware Workstation
9 1 (0.33%) Microsoft App-V
9 1 (0.33%) Terminal Server
9 1 (0.33%) Virtual Desktop
9 1 (0.33%) Virtual Servers
Systems Management
1 21 (6.98%) SCCM
2 7 (2.33%) NetBackup
3 4 (1.33%) SCOM
4 3 (1.00%) Backup Exec
5 2 (0.66%) DameWare
5 2 (0.66%) McAfee ePO
5 2 (0.66%) Microsoft Intune
6 1 (0.33%) CA Endevor
6 1 (0.33%) Cisco CUCM
6 1 (0.33%) Control-M
6 1 (0.33%) HP Quality Center
6 1 (0.33%) MAINVIEW
6 1 (0.33%) Netcool
6 1 (0.33%) OpenView Configuration Management
6 1 (0.33%) Oracle Identity Management
6 1 (0.33%) SCDPM
6 1 (0.33%) Symantec Endpoint Protection
6 1 (0.33%) Unicenter
6 1 (0.33%) Veritas Storage Foundation
6 1 (0.33%) WSUS
Vendors
1 94 (31.23%) Microsoft
2 26 (8.64%) Oracle
3 23 (7.64%) VMware
4 22 (7.31%) Citrix
5 19 (6.31%) Cisco
6 18 (5.98%) Remedy
7 17 (5.65%) SAP
8 15 (4.98%) HP
9 11 (3.65%) IBM
10 8 (2.66%) Bomgar
11 7 (2.33%) LANDesk
12 6 (1.99%) NetApp
12 6 (1.99%) Red Hat
12 6 (1.99%) ServiceNow
13 5 (1.66%) Splunk
14 4 (1.33%) Apple
14 4 (1.33%) Bloomberg
14 4 (1.33%) Dell
14 4 (1.33%) Sybase
14 4 (1.33%) Symantec
Southampton, Hampshire
Networkers
Rate: £80 - £100 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £180 - £200 per day
Posted: 6 hours ago
Oxford, Oxfordshire
Red10
Rate: £100 - £150 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Interaction Recruitment PLC
Rate: Market related
Posted: 6 days ago