South East Support Analyst Contracts

The table below looks at the demand for the Support Analyst role in IT contracts within the South East region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 10 October 2008 with a comparison to the same period last year.

Support Analyst
Location Aberdeen Aberdeenshire Abingdon Addlestone Alderley Edge Banbury Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bicester Birmingham Borehamwood Bournemouth Bracknell Bradford Brentford Brentwood Bridgend Brighton Bristol Bromley Buckinghamshire Caerphilly Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Chatham Chelmsford Chertsey Cheshire Chester City of London Colchester County Antrim Coventry Crawley Croydon Cumbria Derby Derbyshire Devon Dewsbury Docklands, London Doncaster Dorset Dunstable Durham East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Epsom Esher Essex Exeter Falkirk Farnham Feltham Fife Folkestone Gatwick Glasgow Gloucestershire Guildford Hammersmith Hampshire Harrogate Hastings Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Home Counties Horsham Hounslow Huddersfield Hull Huntingdon Ipswich Isle of Man Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Letchworth Lincoln Lincolnshire Liverpool London Lowestoft Luton Lutterworth M4 Corridor Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newcastle Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Preston Pudsey Reading Redhill Reigate Rickmansworth Rugby Salford Sandbach Sandwich Scotland Scunthorpe Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Southwark Staffordshire Stevenage Stoke-on-Trent Stratford-upon-Avon Street Suffolk Sunbury-on-Thames Sunderland Surrey Sussex Sutton Coldfield Swansea Swindon Tadworth Telford Thames Valley Tiverton Trowbridge Tyne and Wear UK Uxbridge Wakefield Wales Walsall Walton-on-Thames Warrington Warwick Warwickshire Watford West Midlands West Sussex West Wales West Yorkshire Weybridge Wiltshire Winchester Windlesham Windsor Witham Woking Wokingham Wolverhampton Worcester Worcestershire Yeovil Yorkshire	3 months to 10 Oct 2008	Same period last year
Rank	41	52
Rank change on same period last year	+11
Matching contract IT job ads	376	457
As % of all UK contract IT job ads sampled	0.529 %	0.462 %
As % of the category below	3.445 %	2.916 %
Daily rates quoted	68	82
Average minimum daily rate	£251	£248
Average daily rate	£265	£259
% change on same period last year	+2.12 %
Average maximum daily rate	£278	£270
UK excluding London average daily rate	£256	£238
% change on same period last year	+7.49 %
Hourly rates quoted	109	142
Average minimum hourly rate	£16.04	£18.24
Average hourly rate	£17.15	£19.24
% change on same period last year	-10.86 %
Average maximum hourly rate	£18.25	£20.23
UK excluding London average hourly rate	£17.07	£17.93
% change on same period last year	-4.79 %
Job Titles South East
Matching contract IT job ads	10913	15672
As % of all UK contract IT job ads sampled	15.36 %	15.84 %
Daily rates quoted	2841	4021
Average minimum daily rate	£332	£337
Average daily rate	£353	£355
% change on same period last year	-0.44 %
Average maximum daily rate	£374	£373
UK excluding London average daily rate	£352	£353
% change on same period last year	-0.20 %
Hourly rates quoted	1271	2066
Average minimum hourly rate	£22.91	£24.95
Average hourly rate	£24.44	£26.43
% change on same period last year	-7.54 %
Average maximum hourly rate	£25.97	£27.92
UK excluding London average hourly rate	£23.76	£25.22
% change on same period last year	-5.77 %
Support Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 10 October 2008.

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 10 October 2008.

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Berkshire	+26	85	£254	-3.30 %
Buckinghamshire	+20	74	£250	+31.55 %
Surrey	+2	60	£198	-25.55 %
Hampshire	-9	37	£261	-6.18 %
Oxfordshire	-5	31	£258	+47.42 %
Kent	+28	28	£187	-50.22 %
West Sussex	+3	17	£284	+35.23 %
Middlesex	-19	15	£258	-12.45 %
East Sussex	+12	5	-	-
Home Counties	+23	5	£485	-
Sussex	+3	3	-	-
Thames Valley	-10	2	-	-
M4 Corridor	+1	1	-	-

Support Analyst England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 365 (43.61 %) Windows 2 188 (22.46 %) Active Directory 3 158 (18.88 %) MS Office 4 151 (18.04 %) Microsoft 5 138 (16.49 %) Windows XP 6 135 (16.13 %) Windows 2000 7 107 (12.78 %) Windows Server 2003 8 106 (12.66 %) SQL 9 101 (12.07 %) MS Excel 10 93 (11.11 %) Finance 11 89 (10.63 %) Citrix 12 77 (9.200 %) UNIX 13 72 (8.602 %) Oracle 14 71 (8.483 %) Security Cleared 15 67 (8.005 %) ITIL

15 67 (8.005 %) TCP/IP 16 64 (7.646 %) MS Exchange 17 52 (6.213 %) SC Cleared 17 52 (6.213 %) SQL Server 18 47 (5.615 %) LAN 18 47 (5.615 %) Cisco 19 45 (5.376 %) Microsoft Certification 20 44 (5.257 %) HP 21 39 (4.659 %) Telecoms 21 39 (4.659 %) Internet 21 39 (4.659 %) SAP 22 38 (4.540 %) WAN 23 35 (4.182 %) VB 24 33 (3.943 %) SLA 24 33 (3.943 %) VMware

Support Analyst
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 30 (3.584 %) .NET 2 12 (1.434 %) HTML 2 12 (1.434 %) XML 3 10 (1.195 %) CSS 3 10 (1.195 %) ASP.NET 4 9 (1.075 %) XHTML 5 8 (0.956 %) WebServices 5 8 (0.956 %) WebSphere 6 7 (0.836 %) J2EE 7 6 (0.717 %) ASP 7 6 (0.717 %) AJAX 8 5 (0.597 %) WSH 9 3 (0.358 %) .NET Framework 10 2 (0.239 %) JMS 10 2 (0.239 %) SAP Basis 10 2 (0.239 %) XSLT 10 2 (0.239 %) ActiveX 10 2 (0.239 %) JDBC 10 2 (0.239 %) JSP 11 1 (0.119 %) COM	Application Platforms 1 64 (7.646 %) MS Exchange 2 31 (3.704 %) Exchange Server 2003 3 22 (2.628 %) Lotus Notes 4 21 (2.509 %) WebLogic 5 19 (2.270 %) SharePoint 6 18 (2.151 %) IIS 7 13 (1.553 %) GroupWise 8 10 (1.195 %) SharePoint Server 2007 9 8 (0.956 %) CMS 10 7 (0.836 %) Exchange Server 2000 11 6 (0.717 %) Exchange Server 2007 11 6 (0.717 %) Blackberry Enterprise Server 12 5 (0.597 %) WebSphere MQ 12 5 (0.597 %) Exchange Server 5.5 13 4 (0.478 %) BizTalk Server 13 4 (0.478 %) Apache 14 3 (0.358 %) Commerce Server 14 3 (0.358 %) Plone 14 3 (0.358 %) Commerce Server 2007 15 2 (0.239 %) WorkSite
Applications 1 158 (18.88 %) MS Office 2 101 (12.07 %) MS Excel 3 14 (1.673 %) MS PowerPoint 4 5 (0.597 %) MS Project 5 4 (0.478 %) Photoshop	Business Applications 1 6 (0.717 %) SAP SD 2 5 (0.597 %) Oracle Payroll 2 5 (0.597 %) Summit 3 4 (0.478 %) SAP CO 4 3 (0.358 %) SAP R/3 4 3 (0.358 %) SAP MM 4 3 (0.358 %) Oracle HRMS 5 2 (0.239 %) Endur 5 2 (0.239 %) MFGPRO 5 2 (0.239 %) SAP FI/CO 5 2 (0.239 %) SoftGrid 5 2 (0.239 %) Retail-J 5 2 (0.239 %) Sophis VALUE 5 2 (0.239 %) SAP FI 6 1 (0.119 %) SAP FI-AR 6 1 (0.119 %) GoldMine 6 1 (0.119 %) SAP Retail 6 1 (0.119 %) SAP Oil and Gas 6 1 (0.119 %) SAP CRM 6 1 (0.119 %) SAP SM
Communications & Networking 1 67 (8.005 %) TCP/IP 2 47 (5.615 %) LAN 3 39 (4.659 %) Internet 4 38 (4.540 %) WAN 5 30 (3.584 %) DNS 6 29 (3.465 %) VPN 6 29 (3.465 %) SAN 6 29 (3.465 %) Firewall 7 27 (3.226 %) DHCP 8 19 (2.270 %) ADSL 9 14 (1.673 %) ATM 10 11 (1.314 %) VoIP 10 11 (1.314 %) Wireless 11 9 (1.075 %) IP Telephony 11 9 (1.075 %) Extranet 12 8 (0.956 %) MPLS 12 8 (0.956 %) WLAN 12 8 (0.956 %) Ethernet 13 7 (0.836 %) HTTP 13 7 (0.836 %) Intranet	Database & Business Intelligence 1 52 (6.213 %) SQL Server 2 19 (2.270 %) DB2 2 19 (2.270 %) SQL Server 2000 2 19 (2.270 %) SQLPlus 3 14 (1.673 %) DTS 4 12 (1.434 %) SQL Server 2005 5 10 (1.195 %) SQL Server Integration Services 6 9 (1.075 %) BusinessObjects 7 7 (0.836 %) SQL Server Reporting Services 8 6 (0.717 %) SQL Server Analysis Services 9 5 (0.597 %) SAP BW 9 5 (0.597 %) SAP BI 9 5 (0.597 %) Oracle 8/8i 10 4 (0.478 %) RDBMS 10 4 (0.478 %) Oracle Reports 10 4 (0.478 %) Datawarehouse 11 3 (0.358 %) MySQL 11 3 (0.358 %) Oracle 10g 11 3 (0.358 %) Oracle 9i 11 3 (0.358 %) UniData
Development Applications 1 4 (0.478 %) Dreamweaver 2 3 (0.358 %) Visual Studio 2 3 (0.358 %) Oracle Forms 2 3 (0.358 %) MSI 3 1 (0.119 %) TestDirector	General 1 93 (11.11 %) Finance 2 39 (4.659 %) Telecoms 3 23 (2.748 %) Pharmaceutical 4 22 (2.628 %) Government 5 20 (2.389 %) Banking 5 20 (2.389 %) Insurance 6 16 (1.912 %) Retail 7 10 (1.195 %) Pensions 7 10 (1.195 %) Online Banking 8 8 (0.956 %) Law 8 8 (0.956 %) Legal 9 7 (0.836 %) Health 9 7 (0.836 %) Education 10 6 (0.717 %) Back Office 10 6 (0.717 %) FMCG 10 6 (0.717 %) Billing 11 5 (0.597 %) Local Government 11 5 (0.597 %) Manufacturing 12 3 (0.358 %) Publishing 12 3 (0.358 %) Financial Institution
Miscellaneous 1 30 (3.584 %) French Language 2 22 (2.628 %) German Language 3 20 (2.389 %) Italian Language 4 18 (2.151 %) Spanish Language 5 17 (2.031 %) Blackberry 6 16 (1.912 %) Clustering 7 14 (1.673 %) AS400 8 12 (1.434 %) NHS 8 12 (1.434 %) Dutch Language 9 7 (0.836 %) Computer Science 10 6 (0.717 %) EPoS 10 6 (0.717 %) Replication 11 5 (0.597 %) Client/Server 11 5 (0.597 %) N-Tier 12 4 (0.478 %) PDA 12 4 (0.478 %) Japanese Language 12 4 (0.478 %) Video Conferencing 13 3 (0.358 %) Norwegian Language 13 3 (0.358 %) Swedish Language 13 3 (0.358 %) Mathematics	Operating Systems 1 365 (43.61 %) Windows 2 138 (16.49 %) Windows XP 3 135 (16.13 %) Windows 2000 4 107 (12.78 %) Windows Server 2003 5 77 (9.200 %) UNIX 6 22 (2.628 %) Linux 7 21 (2.509 %) Windows Vista 8 20 (2.389 %) Windows NT 9 19 (2.270 %) Windows 2000 Server 10 15 (1.792 %) NetWare 11 12 (1.434 %) Solaris 12 9 (1.075 %) Red Hat Linux 13 8 (0.956 %) AIX 13 8 (0.956 %) VMS 14 4 (0.478 %) HPUX 15 3 (0.358 %) SUSE 16 2 (0.239 %) OpenBSD 16 2 (0.239 %) Windows Server 2008 16 2 (0.239 %) OpenVMS 16 2 (0.239 %) FreeBSD
Processes & Methodologies 1 71 (8.483 %) Security Cleared 2 67 (8.005 %) ITIL 3 52 (6.213 %) SC Cleared 4 22 (2.628 %) Business Intelligence 5 19 (2.270 %) Project Management 6 15 (1.792 %) ITSM 6 15 (1.792 %) Incident Management 7 14 (1.673 %) Migration 8 12 (1.434 %) PRINCE2 9 10 (1.195 %) Change Management 9 10 (1.195 %) Business Analysis 10 9 (1.075 %) Content Management 10 9 (1.075 %) Data Analysis 10 9 (1.075 %) Web Design 10 9 (1.075 %) BCP 11 8 (0.956 %) CRM 11 8 (0.956 %) Disaster Recovery 11 8 (0.956 %) Quality Management 12 7 (0.836 %) Workflow 12 7 (0.836 %) Business Continuity	Programming Languages 1 106 (12.66 %) SQL 2 35 (4.182 %) VB 3 27 (3.226 %) Java 4 22 (2.628 %) VB6 5 21 (2.509 %) Shell Script 6 20 (2.389 %) VBScript 7 9 (1.075 %) DHTML 7 9 (1.075 %) C# 8 8 (0.956 %) ABAP 9 7 (0.836 %) VBA 9 7 (0.836 %) Transact-SQL 10 6 (0.717 %) VB.NET 10 6 (0.717 %) C 10 6 (0.717 %) PL/SQL 11 3 (0.358 %) JavaScript 11 3 (0.358 %) Perl 11 3 (0.358 %) COBOL 11 3 (0.358 %) UniBasic 12 2 (0.239 %) AWK 12 2 (0.239 %) RPG
Qualifications 1 45 (5.376 %) Microsoft Certification 2 32 (3.823 %) MCSE 3 28 (3.345 %) Degree 4 25 (2.987 %) MCP 5 11 (1.314 %) MCSA 5 11 (1.314 %) Cisco Certification 6 8 (0.956 %) CCNA 7 7 (0.836 %) ITIL Certification 8 4 (0.478 %) Citrix Certification 9 3 (0.358 %) CCA 9 3 (0.358 %) CCNP 10 2 (0.239 %) HND 10 2 (0.239 %) CNE 10 2 (0.239 %) Novell Certification 10 2 (0.239 %) PRINCE2 Practitioner 11 1 (0.119 %) CCEA 11 1 (0.119 %) ISEB 11 1 (0.119 %) HNC 11 1 (0.119 %) CCVP 11 1 (0.119 %) MOS	Quality Assurance & Compliance 1 33 (3.943 %) SLA 2 5 (0.597 %) Sarbanes-Oxley 3 4 (0.478 %) QA 4 1 (0.119 %) GCP
System Software 1 188 (22.46 %) Active Directory 2 21 (2.509 %) Citrix Presentation Server 3 13 (1.553 %) Backup Exec 4 7 (0.836 %) VMware Infrastructure 5 6 (0.717 %) VMware ESX 6 5 (0.597 %) ISA Server 6 5 (0.597 %) Terminal Server 7 3 (0.358 %) Terminal Services 7 3 (0.358 %) MetaFrame 7 3 (0.358 %) NetBackup 8 1 (0.119 %) VMware GSX 8 1 (0.119 %) Tivoli Workload Scheduler 8 1 (0.119 %) Xen 8 1 (0.119 %) VMware Server	Systems Management 1 18 (2.151 %) OpenView 2 16 (1.912 %) Systems Management Server (SMS) 3 15 (1.792 %) OVOW 4 6 (0.717 %) ZENworks 4 6 (0.717 %) Tivoli Storage Manager 5 5 (0.597 %) RepliStor 5 5 (0.597 %) SCCM 6 4 (0.478 %) CONTROL-M 7 3 (0.358 %) OVSD 7 3 (0.358 %) Tivoli 7 3 (0.358 %) HP Data Protector 8 2 (0.239 %) SCOM 8 2 (0.239 %) OVIS 8 2 (0.239 %) Norton AntiVirus 8 2 (0.239 %) MAILsweeper 8 2 (0.239 %) ARCserve 8 2 (0.239 %) MOM 9 1 (0.119 %) CiscoWorks 9 1 (0.119 %) Legato 9 1 (0.119 %) OpenView Configuration Management
Vendors 1 151 (18.04 %) Microsoft 2 89 (10.63 %) Citrix 3 72 (8.602 %) Oracle 4 47 (5.615 %) Cisco 5 44 (5.257 %) HP 6 39 (4.659 %) SAP 7 33 (3.943 %) VMware 8 23 (2.748 %) Lotus 9 21 (2.509 %) EMC 10 18 (2.151 %) Novell 11 13 (1.553 %) JD Edwards 11 13 (1.553 %) Remedy 12 12 (1.434 %) IBM 13 11 (1.314 %) Compaq 13 11 (1.314 %) Dell 14 10 (1.195 %) CheckPoint 15 9 (1.075 %) Red Hat 15 9 (1.075 %) VERITAS 15 9 (1.075 %) Business Objects 16 7 (0.836 %) Avaya