Support Analyst Contracts in the South East
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
Support Analyst
Rank 76 88 73
Rank change year-on-year
+12 -15
Contract jobs requiring a Support Analyst 178 186 220
As % of all contract IT jobs located in the South East 2.247% 1.798% 2.143%
As % of the Job Titles category 2.425% 1.948% 2.314%
Number of daily rates quoted 62 89 82
Average daily rate £220 £190 £233
Average daily rate % change year-on-year
+15.78% -18.27%
90% offered a daily rate of more than £126 £118 £104
10% offered a daily rate of more than £380 £300 £315
UK excluding London average daily rate £250 £220 £222
% change year-on-year
+13.63% -0.90%
Number of hourly rates quoted 54 29 45
Average hourly rate £14.00 £15.50 £13.75
Average hourly rate % change year-on-year
-9.67% +12.72%
90% offered a hourly rate of more than £11.50 £10.00 £10.00
10% offered a hourly rate of more than £22.50 £23.00 £22.50
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category		 7340 9547 9507
As % of all contract IT jobs located in the South East 92.65% 92.30% 92.62%
Number of daily rates quoted 3646 4278 4096
Average daily rate £350 £350 £357
Average daily rate % change year-on-year
- -1.96%
90% offered a daily rate of more than £205 £220 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 588 732 811
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £12.00 £11.25 £11.00
10% offered a hourly rate of more than £39.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
England

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

South East Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 22 May 2013.

South East Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

South East Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 22 May 2013.

South East Support Analyst Hourly Rate Histogram

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Buckinghamshire -5 39 £215 +45.27%
Berkshire +31 34 £255 +64.51%
Surrey +14 33 £200 +29.03%
Hampshire +2 28 £220 -26.66%
Oxfordshire -3 17 £198 -12.22%
Kent -5 10 £200 +45.45%
West Sussex +10 6 £333 +15.65%
Middlesex +8 6 £325 -
East Sussex +7 5 £210 +10.52%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 191 (57.19%) Windows
2 107 (32.04%) Microsoft
3 100 (29.94%) Active Directory
4 86 (25.75%) MS Office
5 79 (23.65%) ITIL
6 62 (18.56%) Windows Server 2008
7 59 (17.66%) MS Excel
8 56 (16.77%) TCP/IP
9 55 (16.47%) SQL
10 54 (16.17%) MS Exchange
11 50 (14.97%) Windows XP
11 50 (14.97%) Citrix
12 45 (13.47%) Windows 7
13 44 (13.17%) VMware
13 44 (13.17%) Finance
14 42 (12.57%) Windows Server 2003
14 42 (12.57%) DHCP
14 42 (12.57%) DNS
15 39 (11.68%) Security Cleared
16 33 (9.880%) LAN
17 32 (9.581%) SQL Server
18 31 (9.281%) Cisco
19 30 (8.982%) SC Cleared
20 29 (8.683%) WAN
20 29 (8.683%) Microsoft Certification
21 28 (8.383%) SharePoint
22 27 (8.084%) VMware Infrastructure
23 24 (7.186%) Hyper-V
24 23 (6.886%) UNIX
25 22 (6.587%) Linux

Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 18 (5.389%) .NET
2 4 (1.198%) XML
2 4 (1.198%) ISPF
3 3 (0.898%) ASP.NET
3 3 (0.898%) CSS
3 3 (0.898%) HTML
3 3 (0.898%) Middleware
3 3 (0.898%) WinForms
4 2 (0.599%) J2EE
4 2 (0.599%) Web Services
4 2 (0.599%) COM
4 2 (0.599%) Application Packaging
5 1 (0.299%) XMPP
5 1 (0.299%) Windows SharePoint Services
5 1 (0.299%) WebSphere
5 1 (0.299%) ASP.NET MVC
5 1 (0.299%) EDI
5 1 (0.299%) XML Messaging
Application Platforms
1 54 (16.17%) MS Exchange
2 28 (8.383%) SharePoint
3 17 (5.090%) Lotus Notes
4 16 (4.790%) Exchange Server 2010
5 14 (4.192%) IIS
6 13 (3.892%) Exchange Server 2003
7 12 (3.593%) Blackberry Enterprise Server
8 10 (2.994%) Exchange Server 2007
8 10 (2.994%) SharePoint 2010
9 6 (1.796%) Lync
9 6 (1.796%) GlassFish
10 5 (1.497%) Tomcat
11 4 (1.198%) SAS
12 3 (0.898%) Lotus Domino
13 2 (0.599%) CMS
13 2 (0.599%) Documentum
13 2 (0.599%) Apache
13 2 (0.599%) BizTalk Server
14 1 (0.299%) DotNetNuke
14 1 (0.299%) MS Project Server
Applications
1 86 (25.75%) MS Office
2 59 (17.66%) MS Excel
3 10 (2.994%) MS PowerPoint
4 4 (1.198%) MS Project
4 4 (1.198%) Office 365
5 3 (0.898%) Google Apps
5 3 (0.898%) MS Visio
6 2 (0.599%) Photoshop
7 1 (0.299%) InfoPath
7 1 (0.299%) Spreadsheet
7 1 (0.299%) Acrobat
Business Applications
1 3 (0.898%) ResourceLink
2 2 (0.599%) Oracle Applications
2 2 (0.599%) JDE OneWorld
2 2 (0.599%) JDE World
2 2 (0.599%) SAP Oil and Gas
3 1 (0.299%) Dynamics NAV
3 1 (0.299%) Dynamics CRM
3 1 (0.299%) Dynamics AX
3 1 (0.299%) Remedy ITSM
3 1 (0.299%) Oracle EBS R12
3 1 (0.299%) Oracle BPM
3 1 (0.299%) Oracle Financials
3 1 (0.299%) Oracle 11i
3 1 (0.299%) HiPortfolio
3 1 (0.299%) SAP MDM
3 1 (0.299%) Oracle EBS
Communications & Networking
1 56 (16.77%) TCP/IP
2 42 (12.57%) DHCP
2 42 (12.57%) DNS
3 33 (9.880%) LAN
4 29 (8.683%) WAN
5 19 (5.689%) Internet
6 18 (5.389%) VPN
7 16 (4.790%) Firewall
8 14 (4.192%) SAN
9 12 (3.593%) MPLS
10 11 (3.293%) VoIP
11 10 (2.994%) WLAN
11 10 (2.994%) IP Telephony
12 9 (2.695%) SSL
12 9 (2.695%) Wireless
13 8 (2.395%) EIGRP
13 8 (2.395%) BGP
13 8 (2.395%) ADSL
14 7 (2.096%) Broadband
15 6 (1.796%) FTP
Database & Business Intelligence
1 32 (9.581%) SQL Server
2 6 (1.796%) RDBMS
3 5 (1.497%) SQL Server 2005
3 5 (1.497%) SQL Server Reporting Services
3 5 (1.497%) SQL Server 2008
4 4 (1.198%) SQL Server Integration Services
5 3 (0.898%) Crystal Reports
5 3 (0.898%) MySQL
5 3 (0.898%) Cognos Impromptu
6 2 (0.599%) Oracle 8/8i
6 2 (0.599%) TOAD
6 2 (0.599%) SAP BW
6 2 (0.599%) BusinessObjects
7 1 (0.299%) Oracle 11g
7 1 (0.299%) Oracle BI EE
7 1 (0.299%) BusinessObjects XI
7 1 (0.299%) Oracle 10g
7 1 (0.299%) MS Access
7 1 (0.299%) Ingres
7 1 (0.299%) SQL Server 2000
Development Applications
1 4 (1.198%) ChangeMan
2 2 (0.599%) Team Foundation Server
3 1 (0.299%) Visual Studio
3 1 (0.299%) PVCS
3 1 (0.299%) ClearCase
3 1 (0.299%) ClearQuest
General
1 44 (13.17%) Finance
2 18 (5.389%) Telecoms
3 12 (3.593%) Banking
4 8 (2.395%) Retail
5 7 (2.096%) Back Office
6 5 (1.497%) Manufacturing
7 4 (1.198%) Publishing
8 3 (0.898%) Investment Banking
8 3 (0.898%) Pharmaceutical
8 3 (0.898%) Advertising
9 2 (0.599%) Financial Institution
9 2 (0.599%) Marketing
9 2 (0.599%) Online Betting
10 1 (0.299%) French Language
10 1 (0.299%) Italian Language
10 1 (0.299%) Spanish Language
10 1 (0.299%) Electronics
10 1 (0.299%) Automotive
Miscellaneous
1 12 (3.593%) Blackberry
2 9 (2.695%) EPoS
3 7 (2.096%) Smart Meter
3 7 (2.096%) Clustering
3 7 (2.096%) Management Information System
4 6 (1.796%) Thin Client
4 6 (1.796%) Fat Client
4 6 (1.796%) Mathematics
5 5 (1.497%) Enterprise Software
5 5 (1.497%) Cloud Computing
6 4 (1.198%) Mainframe
6 4 (1.198%) EFT
6 4 (1.198%) PDA
6 4 (1.198%) Statistics
7 3 (0.898%) Biometrics
8 2 (0.599%) W3C
8 2 (0.599%) NHS
8 2 (0.599%) Video Conferencing
8 2 (0.599%) iPhone
8 2 (0.599%) SaaS
Operating Systems
1 191 (57.19%) Windows
2 62 (18.56%) Windows Server 2008
3 50 (14.97%) Windows XP
4 45 (13.47%) Windows 7
5 42 (12.57%) Windows Server 2003
6 23 (6.886%) UNIX
7 22 (6.587%) Linux
8 16 (4.790%) Windows Vista
9 7 (2.096%) Windows 2000
10 4 (1.198%) CentOS
11 3 (0.898%) Windows Mobile
11 3 (0.898%) Apple iOS
11 3 (0.898%) Android
11 3 (0.898%) Windows NT
12 2 (0.599%) Mac OS X
12 2 (0.599%) Windows 2000 Server
12 2 (0.599%) Windows 8
13 1 (0.299%) Mac OS
13 1 (0.299%) NetWare
Processes & Methodologies
1 79 (23.65%) ITIL
2 21 (6.287%) Migration
2 21 (6.287%) Service Delivery
3 17 (5.090%) Service Management
4 14 (4.192%) Project Management
5 13 (3.892%) PRINCE2
6 11 (3.293%) Change Management
7 10 (2.994%) Incident Management
8 9 (2.695%) Root Cause Analysis
8 9 (2.695%) Business Intelligence
9 8 (2.395%) ERP
9 8 (2.395%) Analytics
10 7 (2.096%) CRM
10 7 (2.096%) Disaster Recovery
11 6 (1.796%) Data Architecture
11 6 (1.796%) Data Analysis
12 5 (1.497%) Project Planning
12 5 (1.497%) Workflow
13 4 (1.198%) ITSM
13 4 (1.198%) Programme Management
Programming Languages
1 55 (16.47%) SQL
2 13 (3.892%) C#
3 12 (3.593%) Java
3 12 (3.593%) PowerShell
4 8 (2.395%) VB
5 4 (1.198%) JCL
5 4 (1.198%) REXX
5 4 (1.198%) VB6
6 3 (0.898%) T-SQL
6 3 (0.898%) C
7 2 (0.599%) PL/SQL
7 2 (0.599%) JavaScript
7 2 (0.599%) VB.NET
8 1 (0.299%) VBA
8 1 (0.299%) PHP
8 1 (0.299%) VBScript
8 1 (0.299%) Shell Script
Qualifications
1 39 (11.68%) Security Cleared
2 30 (8.982%) SC Cleared
3 29 (8.683%) Microsoft Certification
4 21 (6.287%) MCSE
5 20 (5.988%) Degree
6 19 (5.689%) Cisco Certification
6 19 (5.689%) CCNA
7 17 (5.090%) MCP
7 17 (5.090%) DV Cleared
8 9 (2.695%) CCNP
8 9 (2.695%) ITIL Certification
9 5 (1.497%) MCITP
10 4 (1.198%) A+ Certification
10 4 (1.198%) MCDST
11 2 (0.599%) Network+ Certification
12 1 (0.299%) BC Cleared
12 1 (0.299%) PRINCE2 Certification
12 1 (0.299%) PMI Certification
12 1 (0.299%) MCSA
Quality Assurance & Compliance
1 19 (5.689%) SLA
2 2 (0.599%) TickIT
2 2 (0.599%) ISO 9001
2 2 (0.599%) WCAG
2 2 (0.599%) WAI
2 2 (0.599%) QA
3 1 (0.299%) GxP
System Software
1 100 (29.94%) Active Directory
2 27 (8.084%) VMware Infrastructure
3 24 (7.186%) Hyper-V
4 14 (4.192%) XenApp
5 12 (3.593%) vSphere
6 6 (1.796%) VMware ESX
7 5 (1.497%) VMware ESXi
8 4 (1.198%) Terminal Services
8 4 (1.198%) DFS Replication
8 4 (1.198%) Citrix Presentation Server
9 2 (0.599%) ISA Server
9 2 (0.599%) Forefront TMG
9 2 (0.599%) UAG
10 1 (0.299%) Novell eDirectory
10 1 (0.299%) Microsoft Virtual Server
10 1 (0.299%) Postfix
10 1 (0.299%) XenServer
Systems Management
1 15 (4.491%) Backup Exec
2 11 (3.293%) SCCM
3 8 (2.395%) SCOM
4 4 (1.198%) MOM
4 4 (1.198%) CA Endevor
5 2 (0.599%) NetBackup
5 2 (0.599%) ARCserve
5 2 (0.599%) Norton AntiVirus
5 2 (0.599%) OpenView
5 2 (0.599%) Unicenter
5 2 (0.599%) WSUS
5 2 (0.599%) OVSD
6 1 (0.299%) Cisco UCCX
6 1 (0.299%) Cisco CUCM
6 1 (0.299%) FortiGate
6 1 (0.299%) HP Quality Center
6 1 (0.299%) WhatsUp Gold
6 1 (0.299%) ZENworks
6 1 (0.299%) MIIS
6 1 (0.299%) Foglight
Vendors
1 107 (32.04%) Microsoft
2 50 (14.97%) Citrix
3 44 (13.17%) VMware
4 31 (9.281%) Cisco
5 21 (6.287%) HP
6 20 (5.988%) Lotus
6 20 (5.988%) SAP
7 18 (5.389%) Oracle
8 11 (3.293%) Remedy
9 8 (2.395%) CA
10 7 (2.096%) Avaya
11 6 (1.796%) Symantec
11 6 (1.796%) IBM
12 5 (1.497%) CommVault
12 5 (1.497%) Dell
12 5 (1.497%) Intel
13 4 (1.198%) Compaq
13 4 (1.198%) Verint
14 3 (0.898%) Northgate
14 3 (0.898%) Cognos
Applications Support Analyst
South East
The candidate will also be responding to, and resolving, reported software issues and data queries using SQL... " Enthusiastic, flexible and motivated team player with excellent written and verbal...
Premier Group Recruitment
Rate: £100.00 - £150.00 per day
Posted: 16 May 2013
Desktop Support Analyst - IT Support
Aylesbury, Thames Valley
You must have a thorough understanding of Operating Systems as well as Windows XP/7 and MS Office, coupled with a basic understanding of software installations and Desktop/...
Rate: £21 - £22000 per annum + pro rata
Posted: 11 May 2013
1st Line Support Analyst / Helpdesk Analyst
Berkshire
My client are a leading organisation within their industry and currently have the fantastic opportunity for a 1st Line Support Analyst to join them. You will be the...
Clearwater People Solutions
Rate: £100 - 150 Per Day
Posted: 18 May 2013
Application Support Analyst, Windows, Bespoke, Remedy
Southampton, Hampshire
The Application Support Analyst will be working closely with the Application Support Team and will be responsible for supporting bespoke applications in a Windows based environment. The Application...
Haybrook IT Resourcing Ltd
Rate: From £15 to £23 per hour
Posted: 21 May 2013
MS IT Trainer / Support Analyst - Abingdon
Abingdon, Oxfordshire
You will be providing a dual service of Microsoft IT and bespoke applications Trainer and also IT Support via the Helpdesk, where you will be joining an existing...
Claremont Consulting Ltd
Rate: £120 - £160 per day
Posted: 17 May 2013
2nd/3rd Line Support Analyst - NFP - £16/£18 Per Hour
Walton-On-Thames, Surrey
A strong grounding in IT Support is a must with previous experience in a desktop support engineer role and exceptional Microsoft skills are essential as you will be...
Marcus Donald People
Rate: £16 to £18 per hour
Posted: 16 May 2013
Application Support Analyst
Milton Keynes, Thames Valley
Experience of writing SQL queries* Experience with RDBMS* Experience with supporting Java and .NET applications * Experience of data architectureA good understanding of web and business intelligence technology would...
Hays Specialist Recruitment Ltd
Rate: £250 - £30000 per annum
Posted: 4 May 2013
3rd line Support Engineer / Analyst (Citrix XenApp- VMWare)
Hampshire, South East
The role is responsible for delivering and maintaining effective and efficient IT services to agreed service levels with a strong focus on Microsoft Windows-based systems, utilising a...
DP Connect Ltd
Rate: £250 - £325 per day
Posted: 16 May 2013
Project Support Analyst/Administrator
Kent, South East
Project Support Analyst / Project Administrator required for a global organisation with diverse customer base that is undergoing significant change- You`ll be responsible for working with a commercial...
GSA Techsource
Rate: GBP200 per day
Posted: 3 May 2013
Network Support Analyst
Southampton, South East
URGENT!! NETWORK SUPPORT ANALYST REQUIRED!! Greywood Associates are currently recruiting for a Network Support Analyst for our educational client in Southampton. This will be a fixed term position...
greywood
Rate: £25000 - £30000 per annum
Posted: 21 May 2013
Network Support Analyst
Southampton, Hampshire
CCNA or equivalentTCP/IP and other network protocols, Ethernet, VLANs, Wireless networking, IP routing plus a general knowledge of ICT. Knowledge of network monitoring, policy management, Windows, Linux...
Greywood Associates Limited
Rate: £25000 - £30000 per annum
Posted: 20 May 2013
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