The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 117 83 91
Rank change year-on-year
-34 +8
Contract jobs requiring a Support Analyst 172 204 176
As % of all contract IT jobs located in the South East 1.80% 2.22% 2.07%
As % of the Job Titles category 1.95% 2.41% 2.23%
Number of daily rates quoted 86 83 78
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £216 £250
Average daily rate % change year-on-year
+15.60% -13.50%
90% offered a daily rate of more than £145 £120 £137
10% offered a daily rate of more than £450 £325 £350
UK excluding London average daily rate £250 £200 £235
% change year-on-year
+25.00% -14.89%
Number of hourly rates quoted 31 44 42
Average hourly rate £14.00 £17.00 £16.25
Average hourly rate % change year-on-year
-17.64% +4.61%
90% offered a hourly rate of more than £11.00 £11.15 £11.55
10% offered a hourly rate of more than £19.00 £20.50 £22.50
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8816 8449 7886
As % of all contract IT jobs located in the South East 92.33% 91.83% 92.84%
Number of daily rates quoted 5214 4596 4076
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £230 £213 £208
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 410 407 548
Average hourly rate £16.00 £16.14 £17.00
Average hourly rate % change year-on-year
-0.86% -5.05%
90% offered a hourly rate of more than £11.17 £11.00 £11.75
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 30 July 2015.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 39 £225 -1.09% 13
Buckinghamshire -18 31 £260 +17.51% 10
Berkshire +11 30 £450 +66.66% 13
Oxfordshire -21 22 £220 +1.14% 15
Hampshire +7 21 £250 +25.00% 11
West Sussex -15 16 £295 +7.27% 5
Kent -7 6 £145 -7.93%
East Sussex -18 4 - - 3
Middlesex -1 2 £250 - 1
Home Counties - 1 - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 30 July 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 164 (46.72%) Windows
2 109 (31.05%) ITIL
2 109 (31.05%) Microsoft
3 104 (29.63%) Active Directory
4 77 (21.94%) Finance
4 77 (21.94%) Windows 7
5 75 (21.37%) MS Office
6 67 (19.09%) SQL
7 59 (16.81%) Windows Server 2008
8 51 (14.53%) MS Excel
9 46 (13.11%) Analytical Skills
10 45 (12.82%) VMware
11 37 (10.54%) SCCM
12 35 (9.97%) Windows Server 2012
13 34 (9.69%) Windows XP
14 33 (9.40%) SLA
15 32 (9.12%) UNIX
15 32 (9.12%) Security Cleared
16 31 (8.83%) IIS
17 30 (8.55%) Cisco
17 30 (8.55%) HP
18 29 (8.26%) Remedy
19 27 (7.69%) Oracle
19 27 (7.69%) Office 365
20 26 (7.41%) PowerShell
20 26 (7.41%) DNS
21 25 (7.12%) Citrix
21 25 (7.12%) DHCP
22 24 (6.84%) Service Management
23 22 (6.27%) LAN

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 30 July 2015, IT contractor jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (8.83%) IIS
2 22 (6.27%) MS Exchange
3 14 (3.99%) SharePoint
4 9 (2.56%) Exchange Server 2010
5 7 (1.99%) SharePoint 2010
5 7 (1.99%) WebSphere
6 5 (1.42%) Lync
7 4 (1.14%) Blackberry Enterprise Server
7 4 (1.14%) SAS
7 4 (1.14%) Apache
7 4 (1.14%) Tomcat
7 4 (1.14%) JBoss
7 4 (1.14%) WebLogic
7 4 (1.14%) Exchange Server 2013
8 3 (0.85%) Exchange Server 2007
9 1 (0.28%) Exchange Server 2003
9 1 (0.28%) SharePoint Server
9 1 (0.28%) MS Project Server
9 1 (0.28%) WebSphere Application Server
9 1 (0.28%) Lotus Domino
Applications
1 75 (21.37%) MS Office
2 51 (14.53%) MS Excel
3 10 (2.85%) MS PowerPoint
4 9 (2.56%) MS Project
5 8 (2.28%) MS Visio
6 2 (0.57%) Spreadsheet
7 1 (0.28%) AutoCAD
Business Applications
1 8 (2.28%) Dynamics NAV
2 4 (1.14%) Remedy ITSM
2 4 (1.14%) Oracle General Ledger
2 4 (1.14%) BusinessWare
2 4 (1.14%) Staffware
2 4 (1.14%) Oracle Payables
2 4 (1.14%) Oracle Receivables
3 3 (0.85%) Oracle iProcurement
3 3 (0.85%) CODA-Financials
3 3 (0.85%) Oracle Financials
3 3 (0.85%) Agresso
3 3 (0.85%) BusinessWorks
3 3 (0.85%) Academy Housing
4 2 (0.57%) arcHouse
4 2 (0.57%) SAP HCM
4 2 (0.57%) Hyperion Planning
4 2 (0.57%) Oracle EBS
4 2 (0.57%) Cognos TM1
4 2 (0.57%) SAP BPC
4 2 (0.57%) Oracle E-Business Tax
Cloud Services
1 27 (7.69%) Office 365
2 14 (3.99%) Microsoft Azure
3 5 (1.42%) Amazon AWS
4 4 (1.14%) SuccessFactors
5 2 (0.57%) Cloud Computing
6 1 (0.28%) SaaS
6 1 (0.28%) Google Apps
Communications & Networking
1 26 (7.41%) DNS
2 25 (7.12%) DHCP
3 22 (6.27%) LAN
4 21 (5.98%) WAN
5 20 (5.70%) Internet
6 15 (4.27%) TCP/IP
7 14 (3.99%) Wireless
8 12 (3.42%) SAN
8 12 (3.42%) MPLS
9 11 (3.13%) Firewall
10 10 (2.85%) Ethernet
11 9 (2.56%) VoIP
12 7 (1.99%) ADSL
12 7 (1.99%) FTP
12 7 (1.99%) VPN
13 4 (1.14%) Extranet
14 3 (0.85%) OSPF
14 3 (0.85%) BGP
14 3 (0.85%) Wi-Fi
14 3 (0.85%) Network Security
Database & Business Intelligence
1 16 (4.56%) SQL Server
2 8 (2.28%) SQL Server Integration Services
3 5 (1.42%) Oracle Database
3 5 (1.42%) DB2
4 4 (1.14%) Data Warehouse
4 4 (1.14%) RDBMS
4 4 (1.14%) PowerCenter
4 4 (1.14%) Oracle Database 11g
4 4 (1.14%) Relational Database
4 4 (1.14%) SAS Data Integration Studio
4 4 (1.14%) Oracle Database 12c
5 3 (0.85%) SQL Server Analysis Services
5 3 (0.85%) Microsoft Analysis Services
5 3 (0.85%) SQL Server Reporting Services
5 3 (0.85%) BusinessObjects
6 2 (0.57%) OLAP
6 2 (0.57%) PostgreSQL
6 2 (0.57%) Oracle OLAP
7 1 (0.28%) QlikView
7 1 (0.28%) MySQL
Development Applications
1 11 (3.13%) Subversion
2 7 (1.99%) Visual Studio
3 5 (1.42%) Octopus Deploy
4 4 (1.14%) Toad
5 3 (0.85%) Oracle Forms
6 1 (0.28%) ChangeMan
6 1 (0.28%) WebLOAD
General
1 77 (21.94%) Finance
2 20 (5.70%) Retail
3 13 (3.70%) Telecoms
4 9 (2.56%) Banking
5 8 (2.28%) German Language
6 7 (1.99%) Legal
7 4 (1.14%) Pharmaceutical
7 4 (1.14%) Financial Institution
8 3 (0.85%) Back Office
8 3 (0.85%) General Ledger
8 3 (0.85%) French Language
9 2 (0.57%) Online Betting
9 2 (0.57%) Manufacturing
10 1 (0.28%) Publishing
10 1 (0.28%) Law
10 1 (0.28%) Japanese Language
10 1 (0.28%) Spanish Language
Libraries, Frameworks & Software Standards
1 21 (5.98%) XML
2 11 (3.13%) .NET
3 10 (2.85%) ASP.NET
4 7 (1.99%) Web Services
5 5 (1.42%) J2EE
6 4 (1.14%) HTML
6 4 (1.14%) CSS
6 4 (1.14%) .NET Framework
6 4 (1.14%) WCF
6 4 (1.14%) jQuery
6 4 (1.14%) Entity Framework
7 3 (0.85%) Middleware
7 3 (0.85%) ODBC
7 3 (0.85%) EJB
8 2 (0.57%) ISPF
9 1 (0.28%) WebSphere MQ
Miscellaneous
1 46 (13.11%) Analytical Skills
2 13 (3.70%) Clustering
3 9 (2.56%) Blackberry
3 9 (2.56%) Mainframe
4 8 (2.28%) Management Information System
5 7 (1.99%) NHS
5 7 (1.99%) Computer Science
6 6 (1.71%) Smartphone
7 5 (1.42%) e-Health
7 5 (1.42%) CMDB
8 4 (1.14%) Client/Server
8 4 (1.14%) Data Centre
8 4 (1.14%) Mathematics
9 3 (0.85%) Video Conferencing
9 3 (0.85%) Data Integration
9 3 (0.85%) BYOD
9 3 (0.85%) EPoS
9 3 (0.85%) VSAM
10 2 (0.57%) Statistics
10 2 (0.57%) AS400
Operating Systems
1 164 (46.72%) Windows
2 77 (21.94%) Windows 7
3 59 (16.81%) Windows Server 2008
4 35 (9.97%) Windows Server 2012
5 34 (9.69%) Windows XP
6 32 (9.12%) UNIX
7 16 (4.56%) Linux
7 16 (4.56%) Windows Server 2003
8 8 (2.28%) Windows 8
9 7 (1.99%) MVS
10 4 (1.14%) AIX
10 4 (1.14%) Solaris
10 4 (1.14%) Mac OS X
11 2 (0.57%) Windows CE
11 2 (0.57%) Windows Vista
11 2 (0.57%) Apple iOS
11 2 (0.57%) Red Hat Enterprise Linux
11 2 (0.57%) Windows Phone
12 1 (0.28%) Windows 2000 Server
12 1 (0.28%) Windows Mobile
Processes & Methodologies
1 109 (31.05%) ITIL
2 24 (6.84%) Service Management
3 20 (5.70%) Change Management
4 18 (5.13%) Project Management
5 16 (4.56%) ERP
6 15 (4.27%) Problem Management
7 14 (3.99%) ITSM
8 13 (3.70%) Configuration Management
8 13 (3.70%) Migration
9 12 (3.42%) User Acceptance Testing
9 12 (3.42%) Time Management
10 11 (3.13%) Service Delivery
11 9 (2.56%) CRM
11 9 (2.56%) Network Monitoring
12 8 (2.28%) Root Cause Analysis
12 8 (2.28%) E-Commerce
12 8 (2.28%) Business Intelligence
12 8 (2.28%) Agile Software Development
13 7 (1.99%) PRINCE2
13 7 (1.99%) Waterfall
Programming Languages
1 67 (19.09%) SQL
2 26 (7.41%) PowerShell
3 16 (4.56%) Java
4 11 (3.13%) C#
5 10 (2.85%) T-SQL
5 10 (2.85%) JCL
6 7 (1.99%) VBScript
7 5 (1.42%) Korn
8 4 (1.14%) WebLogic Scripting Tool
9 2 (0.57%) R
9 2 (0.57%) C
9 2 (0.57%) VBA
9 2 (0.57%) REXX
9 2 (0.57%) JavaScript
10 1 (0.28%) Perl
10 1 (0.28%) COBOL
10 1 (0.28%) Shell Script
Qualifications
1 32 (9.12%) Security Cleared
2 22 (6.27%) SC Cleared
3 15 (4.27%) Degree
3 15 (4.27%) CCNA
3 15 (4.27%) Cisco Certification
4 13 (3.70%) Microsoft Certification
5 12 (3.42%) CIPFA
5 12 (3.42%) CIMA
5 12 (3.42%) CCAB
5 12 (3.42%) AAT
6 9 (2.56%) ITIL Foundation Certificate
7 6 (1.71%) ITIL Certification
8 5 (1.42%) DV Cleared
9 4 (1.14%) MCSE
9 4 (1.14%) MCSA
10 3 (0.85%) CCNP
10 3 (0.85%) A+ Certification
10 3 (0.85%) MCP
11 2 (0.57%) IBM Certification
12 1 (0.28%) MOS
Quality Assurance & Compliance
1 33 (9.40%) SLA
2 3 (0.85%) COBIT
2 3 (0.85%) PCI DSS
2 3 (0.85%) COSO
3 2 (0.57%) Sarbanes-Oxley
4 1 (0.28%) QA
4 1 (0.28%) 21 CFR Part 11
System Software
1 104 (29.63%) Active Directory
2 18 (5.13%) VMware Infrastructure
3 10 (2.85%) Hyper-V
4 7 (1.99%) VMware ESX
5 6 (1.71%) vSphere
6 5 (1.42%) XenDesktop
7 4 (1.14%) XenApp
8 3 (0.85%) Microsoft Virtual Server
9 2 (0.57%) Tivoli Workload Scheduler
9 2 (0.57%) VMware ESXi
9 2 (0.57%) Time Sharing Option
10 1 (0.28%) BitLocker
Systems Management
1 37 (10.54%) SCCM
2 14 (3.99%) WSUS
2 14 (3.99%) Control-M
3 6 (1.71%) AirWatch
4 5 (1.42%) CA Spectrum
4 5 (1.42%) Icinga
4 5 (1.42%) Nagios
4 5 (1.42%) Norton AntiVirus
5 4 (1.14%) CA Endevor
5 4 (1.14%) MAINVIEW
6 3 (0.85%) SCOM
6 3 (0.85%) SolarWinds Orion
6 3 (0.85%) NetBackup
6 3 (0.85%) Backup Exec
6 3 (0.85%) OVSD
7 2 (0.57%) Tivoli
8 1 (0.28%) Systems Management Server (SMS)
8 1 (0.28%) McAfee ePO
8 1 (0.28%) WMI
8 1 (0.28%) Foglight
Vendors
1 109 (31.05%) Microsoft
2 45 (12.82%) VMware
3 30 (8.55%) Cisco
3 30 (8.55%) HP
4 29 (8.26%) Remedy
5 27 (7.69%) Oracle
6 25 (7.12%) Citrix
7 18 (5.13%) Dell
8 12 (3.42%) IBM
9 9 (2.56%) CA
10 8 (2.28%) SAP
11 7 (1.99%) Symantec
12 6 (1.71%) LANDesk
13 5 (1.42%) Hyperion
14 4 (1.14%) Informatica
14 4 (1.14%) webMethods
14 4 (1.14%) McAfee
14 4 (1.14%) Apple
14 4 (1.14%) Vitria
14 4 (1.14%) Ab Initio
Maidenhead, Berkshire
Deerfoot IT Resources Ltd
Rate: £200 - £300 per day
Posted: 17 hours ago
Hampshire
Venn Group
Rate: £8 - £10 Per Hour
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £220 per day
Posted: Yesterday
Epsom, Surrey
TLP Consultancy Ltd.
Rate: £150 - £170 per day
Posted: 2 days ago
Berkshire
Venn Group
Rate: £120 - £140 Per Day
Posted: 3 days ago
Crawley, West Sussex
Montash
Rate: £300 - £400 per day + Negotiable
Posted: 6 days ago