The statistics below represent IT contracts advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / South East
Rank 135 134 102
Rank change year-on-year
-1 -32
Contract jobs requiring a Support Analyst 106 130 180
As % of all contract IT jobs located in the South East 1.38% 1.49% 1.89%
As % of the Job Titles category 1.48% 1.57% 2.00%
Number of daily rates quoted 55 60 83
Median daily rate £181 £225 £255
Median daily rate % change year-on-year
-19.44% -11.76%
90% offered a daily rate of more than £136 £111 £125
10% offered a daily rate of more than £413 £430 £388
UK excluding London median daily rate £175 £238 £225
% change year-on-year
-26.31% +5.55%
Number of hourly rates quoted 8 35 36
Median hourly rate £18.00 £13.75 £16.00
Median hourly rate % change year-on-year
+30.90% -14.06%
90% offered a hourly rate of more than £14.40 £10.50 £10.75
10% offered a hourly rate of more than £21.15 £17.80 £25.00
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7170 8265 8983
As % of all contract IT jobs located in the South East 93.68% 94.47% 94.11%
Number of daily rates quoted 4175 5039 4802
Median daily rate £400 £385 £375
Median daily rate % change year-on-year
+3.89% +2.66%
90% offered a daily rate of more than £225 £230 £225
10% offered a daily rate of more than £550 £525 £510
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 374 386 422
Median hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.27 £11.50 £11.25
10% offered a hourly rate of more than £43.50 £55.50 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 22 February 2017.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 22 February 2017.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +14 32 £228 +47.96% 10
Oxfordshire +8 16 £145 -17.14% 7
Surrey +7 15 £225 -13.46% 15
Berkshire +19 14 - - 5
Buckinghamshire -12 10 £270 -12.90% 8
Kent +1 6 £175 -38.86% 4
Middlesex +5 5 - - 1
West Sussex -27 3 £425 +203.57% 2
East Sussex +4 2 £275 -4.34% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 22 February 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 105 (46.26%) Windows
2 84 (37.00%) Microsoft
3 64 (28.19%) Active Directory
4 57 (25.11%) ITIL
5 53 (23.35%) Windows 7
6 46 (20.26%) MS Office
7 34 (14.98%) Finance
8 29 (12.78%) SQL
8 29 (12.78%) MS Excel
9 27 (11.89%) Citrix
10 26 (11.45%) SQL Server
10 26 (11.45%) Windows Server
11 25 (11.01%) Incident Management
12 21 (9.25%) Analytical Skills
13 20 (8.81%) SLA
13 20 (8.81%) VMware
14 19 (8.37%) Windows Server 2008
14 19 (8.37%) Security Cleared
15 17 (7.49%) TCP/IP
15 17 (7.49%) Change Management
16 16 (7.05%) Cisco
16 16 (7.05%) ITIL Certification
16 16 (7.05%) MS Exchange
16 16 (7.05%) SCCM
16 16 (7.05%) Windows Server 2012
17 15 (6.61%) Migration
17 15 (6.61%) Telecoms
17 15 (6.61%) Oracle
17 15 (6.61%) Remedy
18 14 (6.17%) Office 365

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (7.05%) MS Exchange
2 13 (5.73%) SharePoint
3 11 (4.85%) IIS
4 10 (4.41%) Exchange Server 2010
5 7 (3.08%) Skype for Business
6 6 (2.64%) Exchange Server 2013
7 4 (1.76%) IBM Notes
8 2 (0.88%) BizTalk Server
9 1 (0.44%) SharePoint 2010
9 1 (0.44%) SharePoint 2013
Applications
1 46 (20.26%) MS Office
2 29 (12.78%) MS Excel
3 6 (2.64%) MS PowerPoint
4 3 (1.32%) MS Visio
5 2 (0.88%) MS Project
6 1 (0.44%) RoboHelp
6 1 (0.44%) Spreadsheet
Business Applications
1 11 (4.85%) Dynamics CRM
2 8 (3.52%) Remedy ITSM
3 5 (2.20%) Dynamics GP
4 4 (1.76%) Orchard Housing
5 2 (0.88%) Hyperion Planning
6 1 (0.44%) Dynamics NAV
6 1 (0.44%) Infor CloudSuite
6 1 (0.44%) Infor CloudSuite Industrial (formerly SyteLine)
6 1 (0.44%) Infor CRM
6 1 (0.44%) Northgate Housing
6 1 (0.44%) OPENHousing
6 1 (0.44%) Oracle Financials
6 1 (0.44%) Sonata
6 1 (0.44%) SystmOne
6 1 (0.44%) TrackWise
6 1 (0.44%) Unit4 Business World
6 1 (0.44%) Workday HCM
Cloud Services
1 14 (6.17%) Office 365
2 2 (0.88%) Microsoft Azure
3 1 (0.44%) Amazon AWS
3 1 (0.44%) SuccessFactors
Communications & Networking
1 17 (7.49%) TCP/IP
2 13 (5.73%) DNS
3 12 (5.29%) DHCP
4 11 (4.85%) LAN
5 9 (3.96%) VPN
6 7 (3.08%) Skype
6 7 (3.08%) WAN
7 5 (2.20%) Firewall
8 3 (1.32%) Internet
8 3 (1.32%) PBX
8 3 (1.32%) Wireless
9 2 (0.88%) Ethernet
9 2 (0.88%) IP Telephony
9 2 (0.88%) Unified Communications
10 1 (0.44%) 4G
10 1 (0.44%) Cisco Nexus
10 1 (0.44%) Multicast
10 1 (0.44%) VoIP
10 1 (0.44%) Wi-Fi
10 1 (0.44%) Wireshark
Database & Business Intelligence
1 26 (11.45%) SQL Server
2 13 (5.73%) SQL Server Reporting Services
3 6 (2.64%) BusinessObjects
4 4 (1.76%) SQL Server 2012
4 4 (1.76%) SQL Server Integration Services
5 3 (1.32%) Data Mining
6 2 (0.88%) Essbase
6 2 (0.88%) Hyperion Smart View
6 2 (0.88%) PowerCenter
6 2 (0.88%) SQL Server 2005
7 1 (0.44%) Oracle Reports
Development Applications
1 1 (0.44%) Bugzilla
1 1 (0.44%) Team Foundation Server
General
1 34 (14.98%) Finance
2 15 (6.61%) Telecoms
3 10 (4.41%) Retail
4 9 (3.96%) Legal
5 5 (2.20%) Advertising
5 5 (2.20%) Manufacturing
6 4 (1.76%) Banking
7 3 (1.32%) Law
8 2 (0.88%) Marketing
8 2 (0.88%) Pharmaceutical
8 2 (0.88%) Publishing
9 1 (0.44%) Back Office
9 1 (0.44%) French Language
9 1 (0.44%) Games
9 1 (0.44%) Italian Language
9 1 (0.44%) Local Government
9 1 (0.44%) Military
9 1 (0.44%) Online Betting
9 1 (0.44%) Portuguese Language
9 1 (0.44%) Spanish Language
Libraries, Frameworks & Software Standards
1 12 (5.29%) .NET
2 7 (3.08%) ASP.NET Web API
3 4 (1.76%) Web Services
3 4 (1.76%) XML
3 4 (1.76%) XSLT
4 1 (0.44%) ASP.NET
4 1 (0.44%) FIX Protocol
4 1 (0.44%) Rendezvous
Miscellaneous
1 21 (9.25%) Analytical Skills
2 9 (3.96%) Smartphone
3 7 (3.08%) iPad
4 6 (2.64%) CMDB
4 6 (2.64%) NHS
5 5 (2.20%) Clustering
5 5 (2.20%) Driving Licence
5 5 (2.20%) Handset
6 4 (1.76%) Blackberry
6 4 (1.76%) iPhone
6 4 (1.76%) Management Information System
6 4 (1.76%) Video Conferencing
7 3 (1.32%) AS400
7 3 (1.32%) Computer Science
7 3 (1.32%) Data Centre
7 3 (1.32%) iSeries
8 2 (0.88%) Fat Client
8 2 (0.88%) Life Science
8 2 (0.88%) Thin Client
8 2 (0.88%) User Experience
Operating Systems
1 105 (46.26%) Windows
2 53 (23.35%) Windows 7
3 26 (11.45%) Windows Server
4 19 (8.37%) Windows Server 2008
5 16 (7.05%) Windows Server 2012
6 13 (5.73%) Windows XP
7 12 (5.29%) Windows 10
8 10 (4.41%) Windows 8
9 8 (3.52%) Apple iOS
10 7 (3.08%) Windows Server 2003
11 6 (2.64%) Windows Mobile
12 5 (2.20%) Unix
13 3 (1.32%) Linux
13 3 (1.32%) OS/400
14 2 (0.88%) Android
14 2 (0.88%) Windows 2000
14 2 (0.88%) Windows NT
15 1 (0.44%) Windows Phone
Processes & Methodologies
1 57 (25.11%) ITIL
2 25 (11.01%) Incident Management
3 17 (7.49%) Change Management
4 15 (6.61%) Migration
5 13 (5.73%) CRM
5 13 (5.73%) Service Delivery
5 13 (5.73%) Service Management
6 11 (4.85%) Project Management
7 8 (3.52%) Change Control
7 8 (3.52%) Problem Management
7 8 (3.52%) Project Planning
7 8 (3.52%) Stakeholder Management
8 7 (3.08%) Automated Testing
8 7 (3.08%) Manual Testing
8 7 (3.08%) Release Management
8 7 (3.08%) SOA
9 5 (2.20%) Configuration Management
9 5 (2.20%) ITIL V3
9 5 (2.20%) Network Load Balancing
10 4 (1.76%) Line Management
Programming Languages
1 29 (12.78%) SQL
2 13 (5.73%) C#
3 4 (1.76%) PowerShell
4 2 (0.88%) PL/SQL
Qualifications
1 19 (8.37%) Security Cleared
2 16 (7.05%) ITIL Certification
3 13 (5.73%) SC Cleared
4 12 (5.29%) Degree
4 12 (5.29%) Microsoft Certification
5 10 (4.41%) MCP
6 4 (1.76%) BPSS Clearance
6 4 (1.76%) MCSE
7 3 (1.32%) CCNA
7 3 (1.32%) Cisco Certification
7 3 (1.32%) MCSA
8 2 (0.88%) DBS Check
8 2 (0.88%) DV Cleared
9 1 (0.44%) A+ Certification
9 1 (0.44%) AAT
9 1 (0.44%) ISEB
9 1 (0.44%) ISTQB Foundation Certification
9 1 (0.44%) ITIL Foundation Certificate
9 1 (0.44%) PMI Certification
9 1 (0.44%) PMP
Quality Assurance & Compliance
1 20 (8.81%) SLA
2 7 (3.08%) Disclosure Scotland
3 2 (0.88%) QA
System Software
1 64 (28.19%) Active Directory
2 10 (4.41%) XenApp
3 7 (3.08%) Microsoft App-V
3 7 (3.08%) VMware Infrastructure
3 7 (3.08%) vSphere
4 6 (2.64%) Firmware
4 6 (2.64%) Terminal Services
5 5 (2.20%) Hyper-V
6 4 (1.76%) XenDesktop
7 3 (1.32%) Virtual Machines
8 2 (0.88%) Forefront TMG
8 2 (0.88%) UAG
8 2 (0.88%) XenServer
9 1 (0.44%) BitLocker
9 1 (0.44%) ISA Server
9 1 (0.44%) Virtual Desktop
9 1 (0.44%) VMware ESX
9 1 (0.44%) VMware ESXi
Systems Management
1 16 (7.05%) SCCM
2 10 (4.41%) WSUS
3 6 (2.64%) EdgeSight
3 6 (2.64%) Tivoli Storage Manager
4 4 (1.76%) Microsoft Intune
4 4 (1.76%) NetBackup
4 4 (1.76%) SafeCom
4 4 (1.76%) SCOM
5 3 (1.32%) Norton AntiVirus
6 2 (0.88%) Symantec Endpoint Protection
7 1 (0.44%) AirWatch
7 1 (0.44%) Control-M
7 1 (0.44%) ITRS Geneos
7 1 (0.44%) Symantec Enterprise Vault
Vendors
1 84 (37.00%) Microsoft
2 27 (11.89%) Citrix
3 20 (8.81%) VMware
4 16 (7.05%) Cisco
5 15 (6.61%) Oracle
5 15 (6.61%) Remedy
6 12 (5.29%) Dell
7 11 (4.85%) Sophos
8 10 (4.41%) HP
9 9 (3.96%) ServiceNow
10 8 (3.52%) BMC
10 8 (3.52%) SAP
11 5 (2.20%) Orchard
11 5 (2.20%) Symantec
12 4 (1.76%) Apple
12 4 (1.76%) Lotus
12 4 (1.76%) Northgate
13 3 (1.32%) Altiris
13 3 (1.32%) BT
13 3 (1.32%) Hyperion
Reading, Berkshire
Randstad Technologies
Rate: £100 per day
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Rate: From £250 to £300 per day 8 to 12 month day rate contract
Posted: 5 days ago