The statistics below represent IT contracts advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 132 100 95
Rank change year-on-year
-32 -5
Contract jobs requiring a Support Analyst 148 169 182
As % of all contract IT jobs located in the South East 1.62% 1.84% 2.01%
As % of the Job Titles category 1.71% 1.94% 2.14%
Number of daily rates quoted 88 69 84
Median daily rate £263 £220 £215
Median daily rate % change year-on-year
+19.31% +2.32%
90% offered a daily rate of more than £136 £130 £120
10% offered a daily rate of more than £434 £350 £337
UK excluding London median daily rate £238 £220 £200
% change year-on-year
+7.95% +10.00%
Number of hourly rates quoted 25 34 39
Median hourly rate £14.00 £13.68 £17.00
Median hourly rate % change year-on-year
+2.37% -19.55%
90% offered a hourly rate of more than £10.40 £12.40 £11.20
10% offered a hourly rate of more than £20.30 £20.70 £22.50
UK excluding London median hourly rate £14.00 £13.35 £14.50
% change year-on-year
+4.86% -7.93%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8659 8713 8503
As % of all contract IT jobs located in the South East 94.99% 94.71% 94.00%
Number of daily rates quoted 5243 4898 4634
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £245 £230 £200
10% offered a daily rate of more than £525 £500 £488
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 378 414 458
Median hourly rate £19.00 £17.38 £17.00
Median hourly rate % change year-on-year
+9.35% +2.20%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £45.00 £42.00 £45.00
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 31 May 2016.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 31 May 2016.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -12 32 £219 +28.67% 11
Hampshire +13 28 £195 -9.30% 10
Oxfordshire +7 26 £350 +59.09% 12
Buckinghamshire +2 18 £235 -21.66% 9
Berkshire -20 17 £215 -13.13% 14
West Sussex -29 14 £313 +62.33% 5
East Sussex +3 10 £500 +334.78% 3
Kent -13 7 £434 +194.23% 2
Middlesex -10 1 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 31 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 145 (48.17%) Windows
2 111 (36.88%) Active Directory
3 100 (33.22%) Microsoft
4 81 (26.91%) ITIL
5 70 (23.26%) MS Office
6 59 (19.60%) Windows 7
7 54 (17.94%) Finance
8 48 (15.95%) SQL
9 39 (12.96%) Windows Server
10 34 (11.30%) MS Excel
11 32 (10.63%) Service Management
12 29 (9.63%) Linux
13 28 (9.30%) MS Exchange
14 26 (8.64%) Windows XP
14 26 (8.64%) Windows Server 2008
15 25 (8.31%) SLA
16 24 (7.97%) Citrix
16 24 (7.97%) Oracle
17 22 (7.31%) Cisco
18 21 (6.98%) DNS
18 21 (6.98%) SharePoint
18 21 (6.98%) VMware
19 20 (6.64%) Windows Server 2012
19 20 (6.64%) DHCP
19 20 (6.64%) TCP/IP
20 19 (6.31%) Incident Management
20 19 (6.31%) Analytical Skills
21 18 (5.98%) WAN
22 17 (5.65%) Remedy
22 17 (5.65%) LAN

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (9.30%) MS Exchange
2 21 (6.98%) SharePoint
3 10 (3.32%) Exchange Server 2010
3 10 (3.32%) IIS
3 10 (3.32%) Tomcat
4 8 (2.66%) Exchange Server 2003
5 7 (2.33%) Blackberry Enterprise Server
5 7 (2.33%) Exchange Server 2007
6 6 (1.99%) Apache
7 5 (1.66%) Exchange Server 2013
7 5 (1.66%) SharePoint 2010
7 5 (1.66%) WordPress
8 4 (1.33%) WebLogic
9 3 (1.00%) BizTalk Server
9 3 (1.00%) JBoss
9 3 (1.00%) Skype for Business
9 3 (1.00%) WebSphere
10 2 (0.66%) Documentum
10 2 (0.66%) IBM Notes
10 2 (0.66%) SharePoint Server
Applications
1 70 (23.26%) MS Office
2 34 (11.30%) MS Excel
3 4 (1.33%) MS PowerPoint
3 4 (1.33%) MS Visio
3 4 (1.33%) Spreadsheet
4 1 (0.33%) MS Project
Business Applications
1 4 (1.33%) Remedy ITSM
1 4 (1.33%) Unit4 Business World
2 2 (0.66%) BusinessWorks
2 2 (0.66%) Dynamics AX
2 2 (0.66%) Dynamics CRM
2 2 (0.66%) SAP CRM
2 2 (0.66%) SAP Oil and Gas
2 2 (0.66%) TIBCO iProcess
3 1 (0.33%) Dynamics NAV
3 1 (0.33%) Hi Portfolio
3 1 (0.33%) Northgate Housing
3 1 (0.33%) Oracle Procure-to-Pay
3 1 (0.33%) Remedy AR System
3 1 (0.33%) Staffware
Cloud Services
1 17 (5.65%) Office 365
2 2 (0.66%) Amazon AWS
3 1 (0.33%) Microsoft Azure
3 1 (0.33%) OneDrive
Communications & Networking
1 21 (6.98%) DNS
2 20 (6.64%) DHCP
2 20 (6.64%) TCP/IP
3 18 (5.98%) WAN
4 17 (5.65%) LAN
5 12 (3.99%) Firewall
6 11 (3.65%) VPN
7 7 (2.33%) ATM
7 7 (2.33%) Intranet
8 6 (1.99%) Internet
9 4 (1.33%) Extranet
9 4 (1.33%) VoIP
9 4 (1.33%) Wireless
10 3 (1.00%) Ethernet
10 3 (1.00%) PBX
11 2 (0.66%) Cisco IOS
11 2 (0.66%) Radio Access Network
11 2 (0.66%) SAN
11 2 (0.66%) VLAN
11 2 (0.66%) Wi-Fi
Database & Business Intelligence
1 15 (4.98%) SQL Server
2 11 (3.65%) Oracle Database
3 6 (1.99%) MS Access
4 5 (1.66%) DB2
4 5 (1.66%) SQL Server Reporting Services
5 3 (1.00%) MySQL
5 3 (1.00%) Oracle Database 11g
5 3 (1.00%) Oracle Database 12c
5 3 (1.00%) PostgreSQL
5 3 (1.00%) PowerCenter
5 3 (1.00%) SQL Server 2008
5 3 (1.00%) SQL Server Analysis Services
6 2 (0.66%) BusinessObjects
6 2 (0.66%) Crystal Reports
6 2 (0.66%) Data Warehouse
6 2 (0.66%) DataStage
6 2 (0.66%) DTS
6 2 (0.66%) Microsoft Analysis Services
7 1 (0.33%) EDRMS
7 1 (0.33%) QlikView
Development Applications
1 5 (1.66%) Log4j
1 5 (1.66%) Toad
2 2 (0.66%) Oracle Forms
3 1 (0.33%) JIRA
General
1 54 (17.94%) Finance
2 13 (4.32%) Telecoms
3 9 (2.99%) Retail
4 8 (2.66%) Banking
5 6 (1.99%) Legal
6 5 (1.66%) Advertising
7 3 (1.00%) Manufacturing
8 2 (0.66%) Back Office
8 2 (0.66%) Electronics
8 2 (0.66%) Marketing
9 1 (0.33%) Automotive
9 1 (0.33%) Billing
9 1 (0.33%) French Language
9 1 (0.33%) General Ledger
9 1 (0.33%) German Language
9 1 (0.33%) Military
9 1 (0.33%) Online Betting
9 1 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (2.99%) Web Services
1 9 (2.99%) XML
2 7 (2.33%) .NET
3 6 (1.99%) J2SE
4 5 (1.66%) Middleware
4 5 (1.66%) XML Schema
4 5 (1.66%) XSLT
5 3 (1.00%) EJB
5 3 (1.00%) J2EE
6 2 (0.66%) .NET Framework
6 2 (0.66%) ASP.NET
6 2 (0.66%) CSS
6 2 (0.66%) HTML
6 2 (0.66%) Java EE
6 2 (0.66%) WebSphere MQ
7 1 (0.33%) APPC
7 1 (0.33%) ASP.NET MVC
7 1 (0.33%) ASP.NET MVC 4
7 1 (0.33%) jQuery
7 1 (0.33%) TIBCO EMS
Miscellaneous
1 19 (6.31%) Analytical Skills
2 13 (4.32%) Blackberry
3 9 (2.99%) Driving Licence
4 8 (2.66%) Management Information System
5 7 (2.33%) Data Centre
5 7 (2.33%) NHS
5 7 (2.33%) Smartphone
6 5 (1.66%) Enterprise Software
7 4 (1.33%) iPhone
7 4 (1.33%) Mainframe
7 4 (1.33%) Mobile Computing
8 3 (1.00%) Computer Science
8 3 (1.00%) iPad
9 2 (0.66%) CMDB
9 2 (0.66%) Equities
9 2 (0.66%) Smart Meter
9 2 (0.66%) Statistics
10 1 (0.33%) Clustering
10 1 (0.33%) Handset
10 1 (0.33%) Thin Client
Operating Systems
1 145 (48.17%) Windows
2 59 (19.60%) Windows 7
3 39 (12.96%) Windows Server
4 29 (9.63%) Linux
5 26 (8.64%) Windows Server 2008
5 26 (8.64%) Windows XP
6 20 (6.64%) Windows Server 2012
7 17 (5.65%) Unix
8 16 (5.32%) Windows Server 2003
9 9 (2.99%) Red Hat Enterprise Linux
10 6 (1.99%) Windows 10
11 5 (1.66%) Windows 8
12 3 (1.00%) AIX
12 3 (1.00%) Apple iOS
12 3 (1.00%) Mac OS X
12 3 (1.00%) Windows NT
13 2 (0.66%) Android
13 2 (0.66%) zOS
14 1 (0.33%) Windows 2000 Server
14 1 (0.33%) Windows Mobile
Processes & Methodologies
1 81 (26.91%) ITIL
2 32 (10.63%) Service Management
3 19 (6.31%) Incident Management
4 16 (5.32%) Project Management
5 14 (4.65%) CRM
6 12 (3.99%) Business Analysis
6 12 (3.99%) Change Management
7 11 (3.65%) Disaster Recovery
7 11 (3.65%) ITSM
7 11 (3.65%) Root Cause Analysis
8 8 (2.66%) Change Control
8 8 (2.66%) Service Delivery
9 7 (2.33%) Data Analysis
9 7 (2.33%) Fault Management
9 7 (2.33%) Problem Management
9 7 (2.33%) Workflow
10 6 (1.99%) Coaching
10 6 (1.99%) Document Management
11 5 (1.66%) Email Management
11 5 (1.66%) User Acceptance Testing
Programming Languages
1 48 (15.95%) SQL
2 15 (4.98%) Java
3 6 (1.99%) Bash Shell
3 6 (1.99%) PowerShell
3 6 (1.99%) VB
4 4 (1.33%) Python
5 3 (1.00%) PL/SQL
5 3 (1.00%) T-SQL
5 3 (1.00%) WebLogic Scripting Tool
6 2 (0.66%) JavaScript
6 2 (0.66%) Korn
6 2 (0.66%) PHP
6 2 (0.66%) Shell Script
6 2 (0.66%) VBA
6 2 (0.66%) VBScript
7 1 (0.33%) AWK
7 1 (0.33%) C
7 1 (0.33%) C#
7 1 (0.33%) JCL
7 1 (0.33%) sed
Qualifications
1 16 (5.32%) Microsoft Certification
2 12 (3.99%) MCP
3 11 (3.65%) MCSE
3 11 (3.65%) Security Cleared
4 10 (3.32%) Degree
5 8 (2.66%) SC Cleared
6 7 (2.33%) MCDST
7 4 (1.33%) BPSS Clearance
7 4 (1.33%) ITIL Certification
8 3 (1.00%) ITIL Foundation Certificate
9 2 (0.66%) CCNA
9 2 (0.66%) Cisco Certification
9 2 (0.66%) HND
9 2 (0.66%) ISTQB
9 2 (0.66%) ISTQB Foundation Certification
10 1 (0.33%) ACCA
10 1 (0.33%) DV Cleared
10 1 (0.33%) MCSA
10 1 (0.33%) MOS
10 1 (0.33%) PMI Certification
Quality Assurance & Compliance
1 25 (8.31%) SLA
2 5 (1.66%) QA
3 4 (1.33%) ISO/IEC 27001
4 1 (0.33%) Data Quality
4 1 (0.33%) Disclosure Scotland
4 1 (0.33%) PCI DSS
4 1 (0.33%) Sarbanes-Oxley
System Software
1 111 (36.88%) Active Directory
2 9 (2.99%) VMware Infrastructure
3 8 (2.66%) XenApp
4 7 (2.33%) Hyper-V
5 6 (1.99%) Terminal Services
5 6 (1.99%) VMware ESX
6 4 (1.33%) vSphere
7 3 (1.00%) VMware ESXi
8 2 (0.66%) RACF
8 2 (0.66%) VMware Workstation
9 1 (0.33%) Microsoft App-V
9 1 (0.33%) Terminal Server
9 1 (0.33%) Tivoli Directory Server
9 1 (0.33%) VMware Server
9 1 (0.33%) XenDesktop
9 1 (0.33%) XenServer
Systems Management
1 17 (5.65%) SCCM
2 6 (1.99%) NetBackup
3 4 (1.33%) McAfee ePO
4 3 (1.00%) Backup Exec
5 2 (0.66%) Control-M
5 2 (0.66%) SCOM
5 2 (0.66%) WSUS
6 1 (0.33%) CA Endevor
6 1 (0.33%) Cacti
6 1 (0.33%) Cisco CUCM
6 1 (0.33%) HP Quality Center
6 1 (0.33%) Nagios
6 1 (0.33%) Netcool
6 1 (0.33%) Norton AntiVirus
6 1 (0.33%) OMEGAMON
6 1 (0.33%) OpenView Configuration Management
6 1 (0.33%) Puppet
6 1 (0.33%) SCVMM
6 1 (0.33%) Tivoli
6 1 (0.33%) Veritas Storage Foundation
Vendors
1 100 (33.22%) Microsoft
2 24 (7.97%) Citrix
2 24 (7.97%) Oracle
3 22 (7.31%) Cisco
4 21 (6.98%) VMware
5 17 (5.65%) Remedy
6 11 (3.65%) HP
6 11 (3.65%) IBM
7 10 (3.32%) SAP
8 7 (2.33%) LANDesk
9 5 (1.66%) Bomgar
9 5 (1.66%) Intel Security
9 5 (1.66%) ServiceNow
9 5 (1.66%) Symantec
9 5 (1.66%) ThinPrint
10 4 (1.33%) Bloomberg
10 4 (1.33%) Dell
10 4 (1.33%) Informatica
10 4 (1.33%) Red Hat
10 4 (1.33%) Sybase
Portsmouth, Hampshire
VIQU
Rate: £80 - 110 per day
Posted: 7 hours ago
Milton Keynes, Buckinghamshire
Mortimer Spinks
Posted: 12 hours ago
Richmond, Surrey
Ashdown IT
Rate: £100 - £125 per day
Posted: 6 days ago
Reading
Hays Specialist Recruitment
Rate: £140.00 - £160.00 per day + Please quote
Posted: 27 days ago
Milton Keynes
Computacenter
Rate: Competitive
Posted: 22 days ago