The statistics below represent IT contracts advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Support Analyst
Rank 136 130 92
Rank change year-on-year
-6 -38
Contract jobs requiring a Support Analyst 129 144 179
As % of all contract IT jobs located in the South East 1.57% 1.46% 1.91%
As % of the Job Titles category 1.67% 1.54% 2.03%
Number of daily rates quoted 67 74 77
Median daily rate £188 £230 £216
Median daily rate % change year-on-year
-18.47% +6.35%
90% offered a daily rate of more than £115 £145 £115
10% offered a daily rate of more than £300 £450 £340
UK excluding London median daily rate £220 £275 £200
% change year-on-year
-20.00% +37.50%
Number of hourly rates quoted 17 29 39
Median hourly rate £14.00 £16.00 £15.00
Median hourly rate % change year-on-year
-12.50% +6.66%
90% offered a hourly rate of more than £11.60 £10.00 £11.00
10% offered a hourly rate of more than £20.40 £21.55 £21.40
UK excluding London median hourly rate £15.00 £14.50 £14.50
% change year-on-year
+3.44% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7704 9351 8799
As % of all contract IT jobs located in the South East 93.76% 94.73% 93.97%
Number of daily rates quoted 4701 5621 4842
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £225 £238 £205
10% offered a daily rate of more than £539 £500 £500
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 379 438 469
Median hourly rate £17.50 £19.00 £16.00
Median hourly rate % change year-on-year
-7.89% +18.75%
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.00 £42.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 1 October 2016.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 1 October 2016.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +33 34 £188 -60.73% 9
Buckinghamshire +24 22 £200 -30.06% 5
Oxfordshire -11 19 £131 -42.93% 9
Surrey +1 17 £175 -20.45% 10
Berkshire -11 14 £120 -73.33% 11
Kent +14 8 £179 -52.33% 5
West Sussex -12 7 £300 +50.00% 4
East Sussex +1 5 - - 1
Middlesex - 3 - - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 October 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 118 (43.70%) Windows
2 80 (29.63%) ITIL
3 79 (29.26%) Microsoft
4 64 (23.70%) Active Directory
5 60 (22.22%) Windows 7
6 53 (19.63%) MS Office
7 51 (18.89%) Finance
8 46 (17.04%) SQL
9 30 (11.11%) MS Excel
10 29 (10.74%) Retail
11 28 (10.37%) Analytical Skills
11 28 (10.37%) Windows Server
12 27 (10.00%) Linux
13 26 (9.63%) SLA
14 25 (9.26%) Service Management
15 22 (8.15%) Change Management
15 22 (8.15%) MS Exchange
15 22 (8.15%) SAP
15 22 (8.15%) Incident Management
16 21 (7.78%) Java
16 21 (7.78%) Windows XP
17 19 (7.04%) Oracle
17 19 (7.04%) Office 365
18 18 (6.67%) TCP/IP
19 17 (6.30%) Telecoms
20 16 (5.93%) LAN
20 16 (5.93%) MCP
20 16 (5.93%) HP
20 16 (5.93%) Citrix
20 16 (5.93%) Windows Server 2008

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (8.15%) MS Exchange
2 13 (4.81%) Tomcat
3 12 (4.44%) SharePoint
4 6 (2.22%) Skype for Business
5 5 (1.85%) IIS
5 5 (1.85%) JBoss
6 4 (1.48%) Blackberry Enterprise Server
6 4 (1.48%) Exchange Server 2007
7 3 (1.11%) CMS
7 3 (1.11%) Exchange Server 2003
7 3 (1.11%) Exchange Server 2010
8 2 (0.74%) BizTalk Server
8 2 (0.74%) SharePoint 2010
9 1 (0.37%) IBM Notes
9 1 (0.37%) Live Communications Server
9 1 (0.37%) SharePoint 2013
9 1 (0.37%) SharePoint Server
Applications
1 53 (19.63%) MS Office
2 30 (11.11%) MS Excel
3 7 (2.59%) MS PowerPoint
4 5 (1.85%) MS Visio
5 3 (1.11%) RoboHelp
5 3 (1.11%) Spreadsheet
6 1 (0.37%) MS Project
Business Applications
1 6 (2.22%) Orchard Housing
2 4 (1.48%) Unit4 Business World
3 3 (1.11%) Dynamics AX
4 2 (0.74%) Hyperion Planning
4 2 (0.74%) SAP CRM
4 2 (0.74%) SAP Oil and Gas
5 1 (0.37%) Aareon QL
5 1 (0.37%) Academy Housing
5 1 (0.37%) arcHouse
5 1 (0.37%) Dynamics CRM
5 1 (0.37%) MIS ActiveH
5 1 (0.37%) Northgate Housing
5 1 (0.37%) OPENHousing
5 1 (0.37%) Remedy AR System
5 1 (0.37%) Remedy ITSM
5 1 (0.37%) SAP FI
Cloud Services
1 19 (7.04%) Office 365
2 2 (0.74%) Microsoft Azure
3 1 (0.37%) OneDrive
Communications & Networking
1 18 (6.67%) TCP/IP
2 16 (5.93%) LAN
3 13 (4.81%) DNS
3 13 (4.81%) WAN
4 12 (4.44%) DHCP
5 7 (2.59%) Firewall
5 7 (2.59%) Internet
6 6 (2.22%) VPN
7 5 (1.85%) Ethernet
7 5 (1.85%) Wireless
8 4 (1.48%) Network Security
8 4 (1.48%) Skype
8 4 (1.48%) VoIP
8 4 (1.48%) Wi-Fi
9 3 (1.11%) IP Telephony
9 3 (1.11%) SAN
10 2 (0.74%) 3G
10 2 (0.74%) ATM
10 2 (0.74%) PBX
10 2 (0.74%) Radio Access Network
Database & Business Intelligence
1 14 (5.19%) SQL Server
2 11 (4.07%) Oracle Database
3 7 (2.59%) PostgreSQL
3 7 (2.59%) SAP BI
4 3 (1.11%) SQL Server Reporting Services
5 2 (0.74%) BusinessObjects
5 2 (0.74%) Essbase
5 2 (0.74%) Hyperion Smart View
5 2 (0.74%) MS Access
5 2 (0.74%) Relational Database
5 2 (0.74%) SQL Server 2008
5 2 (0.74%) SQL Server Integration Services
6 1 (0.37%) Data Mining
6 1 (0.37%) DataStage
6 1 (0.37%) DB2
6 1 (0.37%) DTS
6 1 (0.37%) EDRMS
6 1 (0.37%) Microsoft Analysis Services
6 1 (0.37%) MySQL
6 1 (0.37%) Oracle Database 11g
Development Applications
1 8 (2.96%) JIRA
1 8 (2.96%) Log4j
2 5 (1.85%) Atlassian Bamboo
3 2 (0.74%) Team Foundation Server
4 1 (0.37%) Oracle Forms
General
1 51 (18.89%) Finance
2 29 (10.74%) Retail
3 17 (6.30%) Telecoms
4 8 (2.96%) Banking
5 5 (1.85%) Automotive
5 5 (1.85%) German Language
5 5 (1.85%) Manufacturing
6 4 (1.48%) Cantonese Language
6 4 (1.48%) Mandarin Language
6 4 (1.48%) Marketing
7 3 (1.11%) Publishing
8 2 (0.74%) Advertising
8 2 (0.74%) Electronics
8 2 (0.74%) Legal
8 2 (0.74%) Retail Banking
9 1 (0.37%) Back Office
9 1 (0.37%) General Ledger
9 1 (0.37%) Local Government
9 1 (0.37%) Multimedia
9 1 (0.37%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 13 (4.81%) J2SE
2 10 (3.70%) .NET
2 10 (3.70%) XML
2 10 (3.70%) XSLT
3 8 (2.96%) Web Services
3 8 (2.96%) XML Schema
4 5 (1.85%) Apache Camel
4 5 (1.85%) ASP.NET Web API
4 5 (1.85%) REST
4 5 (1.85%) SOAP
5 1 (0.37%) ASP.NET
5 1 (0.37%) Classic ASP
5 1 (0.37%) COM
5 1 (0.37%) Java EE
Miscellaneous
1 28 (10.37%) Analytical Skills
2 10 (3.70%) Driving Licence
3 9 (3.33%) Blackberry
3 9 (3.33%) Enterprise Software
4 7 (2.59%) Management Information System
4 7 (2.59%) Smartphone
5 6 (2.22%) AS400
5 6 (2.22%) iSeries
6 5 (1.85%) iPad
7 4 (1.48%) CMDB
7 4 (1.48%) Data Centre
8 3 (1.11%) Clustering
8 3 (1.11%) Handset
8 3 (1.11%) iPhone
8 3 (1.11%) NHS
8 3 (1.11%) PACS
9 2 (0.74%) EPoS
9 2 (0.74%) Fat Client
9 2 (0.74%) Life Science
9 2 (0.74%) Thin Client
Operating Systems
1 118 (43.70%) Windows
2 60 (22.22%) Windows 7
3 28 (10.37%) Windows Server
4 27 (10.00%) Linux
5 21 (7.78%) Windows XP
6 16 (5.93%) Windows Server 2008
7 15 (5.56%) Windows 8
7 15 (5.56%) Windows Server 2012
8 14 (5.19%) Red Hat Enterprise Linux
9 11 (4.07%) Windows 10
10 9 (3.33%) Apple iOS
11 7 (2.59%) Windows Server 2003
12 6 (2.22%) OS/400
13 5 (1.85%) Unix
13 5 (1.85%) Windows NT
14 3 (1.11%) Windows Mobile
15 1 (0.37%) AIX
15 1 (0.37%) Windows 2000
15 1 (0.37%) Windows Phone
Processes & Methodologies
1 80 (29.63%) ITIL
2 25 (9.26%) Service Management
3 22 (8.15%) Change Management
3 22 (8.15%) Incident Management
4 14 (5.19%) Project Management
5 13 (4.81%) Service Delivery
6 12 (4.44%) Problem Management
7 10 (3.70%) Disaster Recovery
8 9 (3.33%) Business Intelligence
8 9 (3.33%) CRM
8 9 (3.33%) Migration
9 8 (2.96%) ITIL V3
9 8 (2.96%) Performance Tuning
9 8 (2.96%) Stakeholder Management
10 7 (2.59%) High Availability
10 7 (2.59%) ITSM
10 7 (2.59%) Software Licensing
10 7 (2.59%) Test Scripting
10 7 (2.59%) Workflow
11 6 (2.22%) Asset Management
Programming Languages
1 46 (17.04%) SQL
2 21 (7.78%) Java
3 11 (4.07%) Bash Shell
4 7 (2.59%) Python
5 6 (2.22%) C#
5 6 (2.22%) PowerShell
6 4 (1.48%) PL/SQL
6 4 (1.48%) T-SQL
7 2 (0.74%) PHP
8 1 (0.37%) C++
8 1 (0.37%) JavaScript
8 1 (0.37%) VBA
8 1 (0.37%) VBScript
Qualifications
1 16 (5.93%) MCP
2 13 (4.81%) Microsoft Certification
3 6 (2.22%) MCSE
4 5 (1.85%) Degree
4 5 (1.85%) Security Cleared
5 4 (1.48%) MCDST
6 3 (1.11%) SC Cleared
7 2 (0.74%) BPSS Clearance
7 2 (0.74%) CCNA
7 2 (0.74%) Cisco Certification
7 2 (0.74%) ITIL Foundation Certificate
8 1 (0.37%) HNC
8 1 (0.37%) HND
8 1 (0.37%) ISTQB
8 1 (0.37%) ISTQB Foundation Certification
8 1 (0.37%) ITIL Certification
Quality Assurance & Compliance
1 26 (9.63%) SLA
2 5 (1.85%) QA
3 3 (1.11%) Data Quality
4 2 (0.74%) ISO/IEC 27001
5 1 (0.37%) Disclosure Scotland
5 1 (0.37%) Sarbanes-Oxley
System Software
1 64 (23.70%) Active Directory
2 6 (2.22%) Virtual Machines
2 6 (2.22%) XenApp
3 5 (1.85%) VMware Infrastructure
3 5 (1.85%) vSphere
4 4 (1.48%) Hyper-V
4 4 (1.48%) Terminal Services
5 3 (1.11%) VMware ESX
5 3 (1.11%) VMware ESXi
6 2 (0.74%) Microsoft App-V
6 2 (0.74%) VMware Server
7 1 (0.37%) Firmware
7 1 (0.37%) Virtual Desktop
Systems Management
1 13 (4.81%) SCCM
2 4 (1.48%) NetBackup
2 4 (1.48%) SCOM
3 3 (1.11%) Microsoft Intune
4 2 (0.74%) DameWare
5 1 (0.37%) Backup Exec
5 1 (0.37%) Cisco CUCM
5 1 (0.37%) EdgeSight
5 1 (0.37%) Netcool
5 1 (0.37%) OpenView Configuration Management
5 1 (0.37%) Oracle Identity Management
5 1 (0.37%) PaperCut
5 1 (0.37%) SafeCom
5 1 (0.37%) Symantec Endpoint Protection
5 1 (0.37%) Tivoli Storage Manager
5 1 (0.37%) Unicenter
5 1 (0.37%) Veritas Storage Foundation
Vendors
1 79 (29.26%) Microsoft
2 22 (8.15%) SAP
3 19 (7.04%) Oracle
4 16 (5.93%) Citrix
4 16 (5.93%) HP
5 14 (5.19%) Cisco
6 13 (4.81%) VMware
7 12 (4.44%) Remedy
7 12 (4.44%) ServiceNow
8 10 (3.70%) IBM
9 6 (2.22%) Orchard
9 6 (2.22%) Red Hat
10 5 (1.85%) Hyperion
10 5 (1.85%) Splunk
11 4 (1.48%) Apple
11 4 (1.48%) Avaya
11 4 (1.48%) Bomgar
12 3 (1.11%) JD Edwards
12 3 (1.11%) LANDesk
12 3 (1.11%) NetApp
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Rate: £27000 per annum
Posted: Yesterday
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