The statistics below represent IT contracts advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 138 135 94
Rank change year-on-year
-3 -41
Contract jobs requiring a Support Analyst 111 138 198
As % of all contract IT jobs located in the South East 1.45% 1.45% 1.99%
As % of the Job Titles category 1.55% 1.53% 2.11%
Number of daily rates quoted 55 63 87
Median daily rate £219 £300 £220
Median daily rate % change year-on-year
-27.08% +36.36%
90% offered a daily rate of more than £125 £130 £130
10% offered a daily rate of more than £413 £430 £341
UK excluding London median daily rate £213 £232 £200
% change year-on-year
-8.30% +15.87%
Number of hourly rates quoted 17 40 43
Median hourly rate £15.00 £15.00 £15.00
90% offered a hourly rate of more than £11.60 £11.14 £12.50
10% offered a hourly rate of more than £20.40 £21.55 £22.50
UK excluding London median hourly rate £15.00 £15.00 £15.00
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7155 9029 9373
As % of all contract IT jobs located in the South East 93.68% 94.87% 94.07%
Number of daily rates quoted 4174 5219 5144
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £213 £263 £210
10% offered a daily rate of more than £538 £525 £518
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.76% +2.66%
Number of hourly rates quoted 411 507 511
Median hourly rate £15.00 £17.77 £15.50
Median hourly rate % change year-on-year
-15.58% +14.64%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £43.28 £47.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £15.71
% change year-on-year
-2.94% +8.21%

Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South East region.

Support Analyst Daily Rate Trend in the South East

Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 4 December 2016.

Support Analyst Daily Rate Histogram in the South East

Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South East region.

Support Analyst Hourly Rate Trend in the South East

Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South East region over the 3 months to 4 December 2016.

Support Analyst Hourly Rate Histogram in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +39 31 £233 -45.93% 4
Oxfordshire +5 23 £151 +0.83% 1
Surrey +13 17 £168 -48.85% 11
Buckinghamshire +5 13 £235 -11.73% 6
Berkshire -4 8 £180 -28.00% 14
East Sussex +6 7 - - 4
Middlesex +2 6 - -
West Sussex -12 4 £300 - 1
Kent +1 2 £335 -22.09% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 4 December 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 106 (45.49%) Windows
2 74 (31.76%) Microsoft
3 64 (27.47%) Active Directory
4 61 (26.18%) ITIL
4 61 (26.18%) Windows 7
5 45 (19.31%) MS Office
6 41 (17.60%) Finance
7 33 (14.16%) SQL
8 30 (12.88%) MS Excel
9 29 (12.45%) Retail
10 27 (11.59%) SLA
10 27 (11.59%) Analytical Skills
11 24 (10.30%) Change Management
12 23 (9.87%) Incident Management
13 20 (8.58%) SAP
13 20 (8.58%) Windows Server
14 18 (7.73%) Service Management
15 17 (7.30%) MS Exchange
15 17 (7.30%) Windows Server 2008
16 16 (6.87%) Office 365
16 16 (6.87%) Oracle
16 16 (6.87%) Linux
16 16 (6.87%) Citrix
17 15 (6.44%) VMware
17 15 (6.44%) Telecoms
17 15 (6.44%) Migration
17 15 (6.44%) Service Delivery
17 15 (6.44%) SQL Server
17 15 (6.44%) Windows XP
18 14 (6.01%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (7.30%) MS Exchange
2 7 (3.00%) Exchange Server 2010
2 7 (3.00%) IIS
3 6 (2.58%) SharePoint
4 5 (2.15%) JBoss
4 5 (2.15%) Tomcat
5 4 (1.72%) Skype for Business
6 3 (1.29%) CMS
6 3 (1.29%) IBM Notes
7 2 (0.86%) BizTalk Server
7 2 (0.86%) Blackberry Enterprise Server
7 2 (0.86%) Exchange Server 2013
8 1 (0.43%) SharePoint 2010
8 1 (0.43%) SharePoint 2013
Applications
1 45 (19.31%) MS Office
2 30 (12.88%) MS Excel
3 7 (3.00%) MS PowerPoint
4 3 (1.29%) MS Visio
4 3 (1.29%) RoboHelp
5 2 (0.86%) MS Project
5 2 (0.86%) Spreadsheet
Business Applications
1 6 (2.58%) Orchard Housing
2 2 (0.86%) Hyperion Planning
3 1 (0.43%) Aareon QL
3 1 (0.43%) Academy Housing
3 1 (0.43%) arcHouse
3 1 (0.43%) Dynamics AX
3 1 (0.43%) Dynamics CRM
3 1 (0.43%) Infor CloudSuite
3 1 (0.43%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.43%) Infor CRM
3 1 (0.43%) MIS ActiveH
3 1 (0.43%) Northgate Housing
3 1 (0.43%) OPENHousing
3 1 (0.43%) Remedy ITSM
3 1 (0.43%) SAP FI
3 1 (0.43%) SAP Oil and Gas
3 1 (0.43%) Sonata
3 1 (0.43%) SystmOne
Cloud Services
1 16 (6.87%) Office 365
2 2 (0.86%) Microsoft Azure
3 1 (0.43%) SuccessFactors
Communications & Networking
1 14 (6.01%) TCP/IP
2 12 (5.15%) DNS
3 11 (4.72%) DHCP
4 7 (3.00%) LAN
5 5 (2.15%) VPN
6 4 (1.72%) Skype
6 4 (1.72%) WAN
7 3 (1.29%) Firewall
7 3 (1.29%) IP Telephony
7 3 (1.29%) Network Security
8 2 (0.86%) 3G
8 2 (0.86%) Internet
8 2 (0.86%) VoIP
8 2 (0.86%) Wi-Fi
8 2 (0.86%) Wireless
9 1 (0.43%) 4G
9 1 (0.43%) Cisco Nexus
9 1 (0.43%) Ethernet
9 1 (0.43%) SAN
9 1 (0.43%) Unified Communications
Database & Business Intelligence
1 15 (6.44%) SQL Server
2 7 (3.00%) BusinessObjects Business Intelligence
3 6 (2.58%) SQL Server Integration Services
4 5 (2.15%) PostgreSQL
4 5 (2.15%) SQL Server Reporting Services
5 4 (1.72%) BusinessObjects
5 4 (1.72%) Oracle Database
6 3 (1.29%) Data Mining
7 2 (0.86%) Essbase
7 2 (0.86%) Hyperion Smart View
7 2 (0.86%) PowerCenter
7 2 (0.86%) Relational Database
7 2 (0.86%) SQL Server 2008
7 2 (0.86%) SQL Server 2012
8 1 (0.43%) MySQL
8 1 (0.43%) Oracle Database 11g
Development Applications
1 7 (3.00%) JIRA
2 5 (2.15%) Atlassian Bamboo
3 2 (0.86%) Log4j
3 2 (0.86%) Team Foundation Server
General
1 41 (17.60%) Finance
2 29 (12.45%) Retail
3 15 (6.44%) Telecoms
4 8 (3.43%) Banking
5 5 (2.15%) Automotive
5 5 (2.15%) German Language
5 5 (2.15%) Legal
6 4 (1.72%) Cantonese Language
6 4 (1.72%) Mandarin Language
6 4 (1.72%) Manufacturing
6 4 (1.72%) Publishing
7 3 (1.29%) Law
7 3 (1.29%) Marketing
8 2 (0.86%) Retail Banking
9 1 (0.43%) Advertising
9 1 (0.43%) Electronics
9 1 (0.43%) Local Government
9 1 (0.43%) Multimedia
9 1 (0.43%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 12 (5.15%) .NET
2 9 (3.86%) Web Services
3 7 (3.00%) ASP.NET Web API
4 6 (2.58%) XML
4 6 (2.58%) XSLT
5 5 (2.15%) Apache Camel
5 5 (2.15%) J2SE
5 5 (2.15%) REST
5 5 (2.15%) SOAP
6 2 (0.86%) XML Schema
7 1 (0.43%) FIX Protocol
7 1 (0.43%) Rendezvous
Miscellaneous
1 27 (11.59%) Analytical Skills
2 13 (5.58%) Smartphone
3 10 (4.29%) Driving Licence
4 9 (3.86%) Blackberry
5 7 (3.00%) Enterprise Software
5 7 (3.00%) Management Information System
6 6 (2.58%) AS400
6 6 (2.58%) CMDB
6 6 (2.58%) iSeries
7 5 (2.15%) Clustering
7 5 (2.15%) Data Centre
7 5 (2.15%) Handset
7 5 (2.15%) iPad
8 4 (1.72%) iPhone
8 4 (1.72%) Video Conferencing
9 3 (1.29%) NHS
10 2 (0.86%) Fat Client
10 2 (0.86%) PACS
10 2 (0.86%) Thin Client
11 1 (0.43%) Mobile App
Operating Systems
1 106 (45.49%) Windows
2 61 (26.18%) Windows 7
3 20 (8.58%) Windows Server
4 17 (7.30%) Windows Server 2008
5 16 (6.87%) Linux
6 15 (6.44%) Windows XP
7 14 (6.01%) Windows 8
8 13 (5.58%) Windows Server 2012
9 12 (5.15%) Windows 10
10 11 (4.72%) Apple iOS
11 9 (3.86%) Windows Server 2003
12 7 (3.00%) Windows Mobile
13 6 (2.58%) OS/400
13 6 (2.58%) Red Hat Enterprise Linux
14 5 (2.15%) Unix
15 2 (0.86%) Android
15 2 (0.86%) Windows 2000
16 1 (0.43%) Windows NT
16 1 (0.43%) Windows Phone
Processes & Methodologies
1 61 (26.18%) ITIL
2 24 (10.30%) Change Management
3 23 (9.87%) Incident Management
4 18 (7.73%) Service Management
5 15 (6.44%) Migration
5 15 (6.44%) Service Delivery
6 14 (6.01%) Project Management
7 13 (5.58%) Problem Management
8 10 (4.29%) Disaster Recovery
8 10 (4.29%) ITIL V3
9 9 (3.86%) Business Intelligence
9 9 (3.86%) Stakeholder Management
10 8 (3.43%) Performance Tuning
10 8 (3.43%) Project Planning
11 7 (3.00%) Automated Testing
11 7 (3.00%) Manual Testing
11 7 (3.00%) SOA
12 6 (2.58%) Data Analysis
12 6 (2.58%) Line Management
12 6 (2.58%) Test Scripting
Programming Languages
1 33 (14.16%) SQL
2 11 (4.72%) Java
3 10 (4.29%) C#
4 4 (1.72%) Bash Shell
5 3 (1.29%) PowerShell
5 3 (1.29%) T-SQL
6 2 (0.86%) PL/SQL
6 2 (0.86%) Python
7 1 (0.43%) C++
Qualifications
1 11 (4.72%) MCP
2 10 (4.29%) Microsoft Certification
3 6 (2.58%) Degree
3 6 (2.58%) Security Cleared
4 5 (2.15%) SC Cleared
5 4 (1.72%) ITIL Certification
6 3 (1.29%) ITIL Foundation Certificate
6 3 (1.29%) MCSE
7 2 (0.86%) BPSS Clearance
7 2 (0.86%) DBS Check
7 2 (0.86%) DV Cleared
7 2 (0.86%) MCSA
8 1 (0.43%) A+ Certification
8 1 (0.43%) HNC
8 1 (0.43%) ISTQB
8 1 (0.43%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 27 (11.59%) SLA
2 3 (1.29%) Data Quality
2 3 (1.29%) Disclosure Scotland
2 3 (1.29%) QA
3 2 (0.86%) ISO/IEC 27001
System Software
1 64 (27.47%) Active Directory
2 7 (3.00%) XenApp
3 6 (2.58%) Microsoft App-V
4 5 (2.15%) Terminal Services
4 5 (2.15%) VMware Infrastructure
4 5 (2.15%) vSphere
5 4 (1.72%) Firmware
6 3 (1.29%) Hyper-V
6 3 (1.29%) Virtual Machines
6 3 (1.29%) VMware ESX
7 2 (0.86%) Virtual Desktop
7 2 (0.86%) XenDesktop
8 1 (0.43%) BitLocker
8 1 (0.43%) VMware Server
Systems Management
1 14 (6.01%) SCCM
2 5 (2.15%) Microsoft Intune
2 5 (2.15%) SCOM
2 5 (2.15%) WSUS
3 4 (1.72%) EdgeSight
3 4 (1.72%) SafeCom
3 4 (1.72%) Tivoli Storage Manager
4 2 (0.86%) DameWare
4 2 (0.86%) NetBackup
5 1 (0.43%) AirWatch
5 1 (0.43%) Control-M
5 1 (0.43%) ITRS Geneos
5 1 (0.43%) Oracle Identity Management
5 1 (0.43%) PaperCut
5 1 (0.43%) Symantec Endpoint Protection
5 1 (0.43%) Symantec Enterprise Vault
Vendors
1 74 (31.76%) Microsoft
2 20 (8.58%) SAP
3 16 (6.87%) Citrix
3 16 (6.87%) Oracle
4 15 (6.44%) VMware
5 12 (5.15%) Cisco
6 10 (4.29%) HP
7 9 (3.86%) ServiceNow
8 8 (3.43%) Dell
8 8 (3.43%) Remedy
9 7 (3.00%) Sophos
10 6 (2.58%) Orchard
11 5 (2.15%) Hyperion
11 5 (2.15%) Splunk
12 4 (1.72%) Apple
12 4 (1.72%) Red Hat
13 3 (1.29%) Adobe
13 3 (1.29%) Avaya
13 3 (1.29%) Lotus
13 3 (1.29%) NetApp
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £215.00 per day
Posted: 5 days ago
Berkshire
Square One Resources
Rate: Unspecified Negotiable
Posted: 4 days ago
Reading, Berkshire
Davanti Solutions
Rate: £100 per day
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 6 days ago