The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 67 64 71
Rank change year-on-year
-3 +7
Contract jobs requiring a 2nd Line Support 13 11 12
As % of all contract IT jobs located in Leeds 1.18% 1.20% 1.12%
As % of the Job Titles category 1.29% 1.26% 1.17%
Number of daily rates quoted 9 1 3
Average daily rate
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£225 £110 £107
Average daily rate % change year-on-year
+104.54% +2.80%
90% offered a daily rate of more than £201 £110 £103
10% offered a daily rate of more than £246 £110 £117
UK excluding London average daily rate £160 £155 £160
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 2 3 4
Average hourly rate £12.75 £12.75 £17.75
Average hourly rate % change year-on-year
- -28.16%
90% offered a hourly rate of more than £12.55 £12.15 £15.23
10% offered a hourly rate of more than £12.95 £15.35 £60.70
UK excluding London average hourly rate £14.50 £14.00 £14.00
% change year-on-year
+3.57% -
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1010 874 1024
As % of all contract IT jobs located in Leeds 91.32% 95.41% 95.17%
Number of daily rates quoted 644 493 530
Average daily rate £330 £325 £335
Average daily rate % change year-on-year
+1.53% -2.98%
90% offered a daily rate of more than £200 £213 £238
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 40 35 32
Average hourly rate £12.50 £13.50 £14.00
Average hourly rate % change year-on-year
-7.40% -3.57%
90% offered a hourly rate of more than £10.00 £10.00 £10.00
10% offered a hourly rate of more than £37.50 £45.00 £18.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Daily Rate Trend in Leeds

2nd Line Support
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 24 October 2014.

2nd Line Support Daily Rate Histogram in Leeds

2nd Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Hourly Rate Trend in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 24 October 2014, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 29 (70.73%) Windows
2 21 (51.22%) CentOS
3 19 (46.34%) Ubuntu
3 19 (46.34%) Splunk
4 18 (43.90%) Service Management
5 17 (41.46%) VMware
6 16 (39.02%) Workflow
6 16 (39.02%) Linux
7 15 (36.59%) Python
8 14 (34.15%) Active Directory
9 11 (26.83%) Windows XP
9 11 (26.83%) Incident Management
10 10 (24.39%) Windows Server 2008
10 10 (24.39%) SAN
10 10 (24.39%) Windows Server 2003
11 8 (19.51%) Security Cleared
11 8 (19.51%) VMware Server
12 7 (17.07%) Microsoft
12 7 (17.07%) NHS
13 6 (14.63%) Citrix
13 6 (14.63%) MS Exchange
13 6 (14.63%) UNIX
13 6 (14.63%) VMware Infrastructure
14 5 (12.20%) SC Cleared
14 5 (12.20%) Management Information System
15 4 (9.76%) Firewall
15 4 (9.76%) MS Office
15 4 (9.76%) ITIL
15 4 (9.76%) Windows 7
16 3 (7.32%) Exchange Server 2010

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (14.63%) MS Exchange
2 3 (7.32%) Exchange Server 2007
2 3 (7.32%) Exchange Server 2010
Applications
1 4 (9.76%) MS Office
2 3 (7.32%) MS PowerPoint
3 1 (2.44%) MS Excel
Communications & Networking
1 10 (24.39%) SAN
2 4 (9.76%) Firewall
3 1 (2.44%) NAS
Database & Business Intelligence
1 3 (7.32%) PostgreSQL
2 2 (4.88%) SQL Server
3 1 (2.44%) SQL Server 2000
3 1 (2.44%) SQL Server 2005
3 1 (2.44%) SQL Server 2008
General
1 2 (4.88%) Pharmaceutical
Miscellaneous
1 7 (17.07%) NHS
2 5 (12.20%) Management Information System
Operating Systems
1 29 (70.73%) Windows
2 21 (51.22%) CentOS
3 19 (46.34%) Ubuntu
4 16 (39.02%) Linux
5 11 (26.83%) Windows XP
6 10 (24.39%) Windows Server 2003
6 10 (24.39%) Windows Server 2008
7 6 (14.63%) UNIX
8 4 (9.76%) Windows 7
9 1 (2.44%) Debian
Processes & Methodologies
1 18 (43.90%) Service Management
2 16 (39.02%) Workflow
3 11 (26.83%) Incident Management
4 4 (9.76%) ITIL
5 2 (4.88%) QMS
5 2 (4.88%) Quality Management
Programming Languages
1 15 (36.59%) Python
2 3 (7.32%) SQL
Qualifications
1 8 (19.51%) Security Cleared
2 5 (12.20%) SC Cleared
Quality Assurance & Compliance
1 2 (4.88%) SLA
System Software
1 14 (34.15%) Active Directory
2 8 (19.51%) VMware Server
3 6 (14.63%) VMware Infrastructure
4 1 (2.44%) Hyper-V
4 1 (2.44%) XenApp
4 1 (2.44%) vSphere
4 1 (2.44%) Citrix Presentation Server
Systems Management
1 2 (4.88%) Nagios
1 2 (4.88%) Puppet
Vendors
1 19 (46.34%) Splunk
2 17 (41.46%) VMware
3 7 (17.07%) Microsoft
4 6 (14.63%) Citrix
5 3 (7.32%) Red Hat
6 1 (2.44%) Apple
6 1 (2.44%) Oracle
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