The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 50 78 66
Rank change year-on-year
+28 -12
Contract jobs requiring a 2nd Line Support 28 4 17
As % of all contract IT jobs located in Leeds 2.67% 0.44% 1.53%
As % of the Job Titles category 2.85% 0.47% 1.62%
Number of daily rates quoted 14 1 4
Average daily rate
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£193 £118 £108
Average daily rate % change year-on-year
+63.82% +9.30%
90% offered a daily rate of more than £169 £118 £84
10% offered a daily rate of more than £218 £118 £120
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 7 1 7
Average hourly rate £15.00 £11.50 £15.00
Average hourly rate % change year-on-year
+30.43% -23.33%
UK excluding London average hourly rate £14.00 £15.00 £14.38
% change year-on-year
-6.66% +4.34%
Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
982 856 1048
As % of all contract IT jobs located in Leeds 93.52% 94.38% 94.58%
Number of daily rates quoted 680 455 624
Average daily rate £325 £308 £318
Average daily rate % change year-on-year
+5.69% -3.14%
90% offered a daily rate of more than £200 £186 £200
10% offered a daily rate of more than £450 £449 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 21 34 48
Average hourly rate £13.50 £29.00 £15.00
Average hourly rate % change year-on-year
-53.44% +93.33%
90% offered a hourly rate of more than £11.52 £10.65 £11.00
10% offered a hourly rate of more than £17.50 £45.00 £18.00
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
2nd Line Support
West Yorkshire

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Daily Rate Trend in Leeds

2nd Line Support
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 23 July 2014.

2nd Line Support Daily Rate Histogram in Leeds

2nd Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Hourly Rate Trend in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 23 July 2014, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 29 (80.56%) Windows
2 17 (47.22%) Active Directory
3 14 (38.89%) Service Management
3 14 (38.89%) VMware
3 14 (38.89%) Ubuntu
3 14 (38.89%) CentOS
3 14 (38.89%) Splunk
4 12 (33.33%) Workflow
4 12 (33.33%) Python
4 12 (33.33%) Windows XP
5 11 (30.56%) Incident Management
6 10 (27.78%) Windows Server 2008
6 10 (27.78%) Microsoft
7 8 (22.22%) Windows Server 2003
7 8 (22.22%) MS Exchange
7 8 (22.22%) SAN
7 8 (22.22%) Linux
7 8 (22.22%) VMware Server
8 7 (19.44%) Windows 7
9 6 (16.67%) VMware Infrastructure
9 6 (16.67%) UNIX
9 6 (16.67%) Citrix
10 5 (13.89%) MS Office
10 5 (13.89%) ITIL
10 5 (13.89%) Management Information System
11 4 (11.11%) Firewall
11 4 (11.11%) Security Cleared
11 4 (11.11%) Exchange Server 2010
12 3 (8.33%) NHS
13 2 (5.56%) Blackberry

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.22%) MS Exchange
2 4 (11.11%) Exchange Server 2010
3 2 (5.56%) IBM Notes
3 2 (5.56%) Exchange Server 2007
Applications
1 5 (13.89%) MS Office
2 2 (5.56%) MS PowerPoint
3 1 (2.78%) MS Excel
Communications & Networking
1 8 (22.22%) SAN
2 4 (11.11%) Firewall
3 1 (2.78%) NAS
Database & Business Intelligence
1 2 (5.56%) SQL Server
2 1 (2.78%) SQL Server 2000
2 1 (2.78%) SQL Server 2005
2 1 (2.78%) SQL Server 2008
General
1 2 (5.56%) Pharmaceutical
1 2 (5.56%) Banking
2 1 (2.78%) Legal
Miscellaneous
1 5 (13.89%) Management Information System
2 3 (8.33%) NHS
3 2 (5.56%) Blackberry
Operating Systems
1 29 (80.56%) Windows
2 14 (38.89%) Ubuntu
2 14 (38.89%) CentOS
3 12 (33.33%) Windows XP
4 10 (27.78%) Windows Server 2008
5 8 (22.22%) Windows Server 2003
5 8 (22.22%) Linux
6 7 (19.44%) Windows 7
7 6 (16.67%) UNIX
8 1 (2.78%) Windows 8
Processes & Methodologies
1 14 (38.89%) Service Management
2 12 (33.33%) Workflow
3 11 (30.56%) Incident Management
4 5 (13.89%) ITIL
5 2 (5.56%) Configuration Management
5 2 (5.56%) Project Management
5 2 (5.56%) QMS
5 2 (5.56%) Quality Management
5 2 (5.56%) Change Management
6 1 (2.78%) ERP
Programming Languages
1 12 (33.33%) Python
2 1 (2.78%) SQL
Qualifications
1 4 (11.11%) Security Cleared
2 1 (2.78%) Microsoft Certification
2 1 (2.78%) SC Cleared
System Software
1 17 (47.22%) Active Directory
2 8 (22.22%) VMware Server
3 6 (16.67%) VMware Infrastructure
4 1 (2.78%) Hyper-V
4 1 (2.78%) XenApp
4 1 (2.78%) vSphere
4 1 (2.78%) Citrix Presentation Server
Vendors
1 14 (38.89%) VMware
1 14 (38.89%) Splunk
2 10 (27.78%) Microsoft
3 6 (16.67%) Citrix
4 2 (5.56%) Lotus
4 2 (5.56%) Cisco
5 1 (2.78%) Oracle