The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 77 64 62
Rank change year-on-year
-13 -2
Contract jobs requiring a 2nd Line Support 16 21 12
As % of all contract IT jobs located in Leeds 1.12% 1.85% 1.24%
As % of the Job Titles category 1.18% 1.96% 1.28%
Number of daily rates quoted 9 15 6
Average daily rate £120 £175 £158
Average daily rate % change year-on-year
-31.42% +11.11%
UK excluding London average daily rate £150 £163 £140
% change year-on-year
-7.69% +16.07%
Number of hourly rates quoted 6 1 3
Average hourly rate £13.55 £12.35 £12.50
Average hourly rate % change year-on-year
+9.71% -1.20%
90% offered a hourly rate of more than £11.10 £12.35 £10.50
10% offered a hourly rate of more than £21.50 £12.35 £14.50
UK excluding London average hourly rate £15.75 £14.50 £15.09
% change year-on-year
+8.62% -3.90%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1353 1071 934
As % of all contract IT jobs located in Leeds 95.01% 94.11% 96.69%
Number of daily rates quoted 927 760 576
Average daily rate £385 £375 £325
Average daily rate % change year-on-year
+2.66% +15.38%
90% offered a daily rate of more than £275 £230 £225
10% offered a daily rate of more than £575 £515 £450
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 24 29 24
Average hourly rate £15.00 £12.13 £12.50
Average hourly rate % change year-on-year
+23.71% -3.00%
90% offered a hourly rate of more than £9.30 £9.00 £10.10
10% offered a hourly rate of more than £21.50 £18.53 £27.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Daily Rate Trend in Leeds

2nd Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Hourly Rate Trend in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 13 February 2016, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 33 (91.67%) Windows
2 28 (77.78%) Active Directory
3 24 (66.67%) Windows 7
4 17 (47.22%) Microsoft Certification
5 16 (44.44%) VMware
6 14 (38.89%) MS Exchange
7 12 (33.33%) VMware Infrastructure
8 10 (27.78%) Legal
8 10 (27.78%) MCSA
8 10 (27.78%) MS Office
8 10 (27.78%) Microsoft
9 9 (25.00%) ITIL
10 7 (19.44%) TCP/IP
10 7 (19.44%) Windows 8
11 6 (16.67%) MCSE
11 6 (16.67%) MS Excel
12 5 (13.89%) DNS
12 5 (13.89%) Citrix
12 5 (13.89%) Internet
12 5 (13.89%) DHCP
12 5 (13.89%) Windows Server
12 5 (13.89%) SCCM
13 4 (11.11%) Exchange Server 2010
13 4 (11.11%) Data Entry
13 4 (11.11%) Root Cause Analysis
13 4 (11.11%) Problem Management
13 4 (11.11%) Cisco Certification
13 4 (11.11%) CCNA
13 4 (11.11%) ITIL Certification
13 4 (11.11%) VoIP

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (38.89%) MS Exchange
2 4 (11.11%) Exchange Server 2010
3 3 (8.33%) Exchange Server 2007
4 2 (5.56%) IBM Domino
4 2 (5.56%) IBM Notes
Applications
1 10 (27.78%) MS Office
2 6 (16.67%) MS Excel
3 2 (5.56%) MS PowerPoint
Business Applications
1 1 (2.78%) SAP Oil and Gas
Communications & Networking
1 7 (19.44%) TCP/IP
2 5 (13.89%) DHCP
2 5 (13.89%) DNS
2 5 (13.89%) Internet
3 4 (11.11%) VoIP
4 2 (5.56%) LAN
5 1 (2.78%) Wireless
General
1 10 (27.78%) Legal
2 3 (8.33%) Finance
3 2 (5.56%) Telecoms
4 1 (2.78%) Back Office
4 1 (2.78%) Billing
4 1 (2.78%) Electronics
4 1 (2.78%) Manufacturing
4 1 (2.78%) Marketing
Libraries, Frameworks & Software Standards
1 2 (5.56%) HTML
Miscellaneous
1 3 (8.33%) Blackberry
2 2 (5.56%) Client/Server
3 1 (2.78%) Analytical Skills
3 1 (2.78%) Management Information System
3 1 (2.78%) Mathematics
3 1 (2.78%) Video Conferencing
Operating Systems
1 33 (91.67%) Windows
2 24 (66.67%) Windows 7
3 7 (19.44%) Windows 8
4 5 (13.89%) Windows Server
5 3 (8.33%) Windows XP
6 2 (5.56%) Windows Vista
7 1 (2.78%) Mac OS
7 1 (2.78%) Windows 10
7 1 (2.78%) Windows Server 2003
7 1 (2.78%) Windows Server 2008
7 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 9 (25.00%) ITIL
2 4 (11.11%) Data Entry
2 4 (11.11%) Problem Management
2 4 (11.11%) Root Cause Analysis
3 3 (8.33%) Incident Management
4 2 (5.56%) Coaching
4 2 (5.56%) Service Delivery
4 2 (5.56%) Service Management
5 1 (2.78%) Business Intelligence
5 1 (2.78%) Digital Marketing
5 1 (2.78%) ITIL V3
5 1 (2.78%) Logistics
5 1 (2.78%) Process Improvement
5 1 (2.78%) Programme Management
5 1 (2.78%) Stakeholder Management
Programming Languages
1 4 (11.11%) SQL
2 2 (5.56%) C
Qualifications
1 17 (47.22%) Microsoft Certification
2 10 (27.78%) MCSA
3 6 (16.67%) MCSE
4 4 (11.11%) CCNA
4 4 (11.11%) Cisco Certification
4 4 (11.11%) ITIL Certification
5 1 (2.78%) A+ Certification
5 1 (2.78%) MCDST
5 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 28 (77.78%) Active Directory
2 12 (33.33%) VMware Infrastructure
Systems Management
1 5 (13.89%) SCCM
2 1 (2.78%) SCOM
Vendors
1 16 (44.44%) VMware
2 10 (27.78%) Microsoft
3 5 (13.89%) Citrix
4 4 (11.11%) Oracle
5 2 (5.56%) Lotus
6 1 (2.78%) Cisco
6 1 (2.78%) SAP
Leeds, West Yorkshire
Spring Technology
Rate: £10.00 - £15.00 per hour
Posted: 2 days ago