The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 66 66 56
Rank change year-on-year
0 -10
Contract jobs requiring a 2nd Line Support 22 10 11
As % of all contract IT jobs located in Leeds 2.03% 1.05% 1.37%
As % of the Job Titles category 2.21% 1.11% 1.46%
Number of daily rates quoted 15 5 6
Average daily rate
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£213 £175 £116
Average daily rate % change year-on-year
+21.42% +51.18%
90% offered a daily rate of more than £175 £116 £100
10% offered a daily rate of more than £240 £225 £169
UK excluding London average daily rate £173 £145 £140
% change year-on-year
+18.96% +3.57%
Number of hourly rates quoted 1 2 0
Average hourly rate £13.50 £14.25 -
Average hourly rate % change year-on-year
-5.26% -
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
995 902 753
As % of all contract IT jobs located in Leeds 91.79% 94.85% 93.66%
Number of daily rates quoted 717 554 394
Average daily rate £375 £325 £313
Average daily rate % change year-on-year
+15.38% +3.83%
90% offered a daily rate of more than £225 £225 £180
10% offered a daily rate of more than £525 £450 £440
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 21 15 44
Average hourly rate £13.50 £12.50 £11.50
Average hourly rate % change year-on-year
+8.00% +8.69%
90% offered a hourly rate of more than £10.00 £10.10 £9.14
10% offered a hourly rate of more than £18.00 £27.00 £112.80
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Daily Rate Trend in Leeds

2nd Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Hourly Rate Trend in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 24 (68.57%) Linux
2 16 (45.71%) Red Hat
2 16 (45.71%) Incident Management
3 15 (42.86%) CentOS
3 15 (42.86%) Windows
4 13 (37.14%) Splunk
4 13 (37.14%) Ubuntu
5 11 (31.43%) UNIX
6 9 (25.71%) Python
6 9 (25.71%) Service Management
7 7 (20.00%) Red Hat Enterprise Linux
7 7 (20.00%) Security Cleared
7 7 (20.00%) Workflow
7 7 (20.00%) NHS
7 7 (20.00%) E-Commerce
7 7 (20.00%) ITIL
7 7 (20.00%) Microsoft
8 6 (17.14%) Windows Server 2003
8 6 (17.14%) Windows Server 2008
8 6 (17.14%) VMware
9 5 (14.29%) PostgreSQL
9 5 (14.29%) SQL
10 4 (11.43%) SAN
10 4 (11.43%) Nagios
10 4 (11.43%) SC Cleared
10 4 (11.43%) Puppet
11 3 (8.57%) Active Directory
11 3 (8.57%) SLA
11 3 (8.57%) Windows XP
12 2 (5.71%) MS Exchange

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.71%) MS Exchange
Applications
1 2 (5.71%) MS Excel
1 2 (5.71%) MS Office
Communications & Networking
1 4 (11.43%) SAN
Database & Business Intelligence
1 5 (14.29%) PostgreSQL
2 1 (2.86%) Relational Database
Miscellaneous
1 7 (20.00%) NHS
Operating Systems
1 24 (68.57%) Linux
2 15 (42.86%) CentOS
2 15 (42.86%) Windows
3 13 (37.14%) Ubuntu
4 11 (31.43%) UNIX
5 7 (20.00%) Red Hat Enterprise Linux
6 6 (17.14%) Windows Server 2003
6 6 (17.14%) Windows Server 2008
7 3 (8.57%) Windows XP
8 2 (5.71%) Debian
Processes & Methodologies
1 16 (45.71%) Incident Management
2 9 (25.71%) Service Management
3 7 (20.00%) Workflow
3 7 (20.00%) E-Commerce
3 7 (20.00%) ITIL
4 1 (2.86%) Service Delivery
Programming Languages
1 9 (25.71%) Python
2 5 (14.29%) SQL
Qualifications
1 7 (20.00%) Security Cleared
2 4 (11.43%) SC Cleared
Quality Assurance & Compliance
1 3 (8.57%) SLA
System Software
1 3 (8.57%) Active Directory
2 2 (5.71%) VMware Server
3 1 (2.86%) VMware Infrastructure
Systems Management
1 4 (11.43%) Nagios
1 4 (11.43%) Puppet
Vendors
1 16 (45.71%) Red Hat
2 13 (37.14%) Splunk
3 7 (20.00%) Microsoft
4 6 (17.14%) VMware
5 1 (2.86%) Cisco
5 1 (2.86%) Citrix
5 1 (2.86%) Apple