The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 52 74 75
Rank change year-on-year
+22 +1
Contract jobs requiring a 2nd Line Support 21 5 15
As % of all contract IT jobs located in Leeds 2.05% 0.54% 1.30%
As % of the Job Titles category 2.20% 0.58% 1.37%
Number of daily rates quoted 13 0 3
Average daily rate
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£200 - £120
UK excluding London average daily rate £160 £140 £153
% change year-on-year
+14.28% -8.19%
Number of hourly rates quoted 2 2 8
Average hourly rate £13.20 £11.75 £15.00
Average hourly rate % change year-on-year
+12.34% -21.66%
UK excluding London average hourly rate £14.00 £15.00 £15.00
% change year-on-year
-6.66% -
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
955 867 1097
As % of all contract IT jobs located in Leeds 93.08% 94.14% 94.90%
Number of daily rates quoted 630 470 641
Average daily rate £325 £325 £313
Average daily rate % change year-on-year
- +4.00%
90% offered a daily rate of more than £180 £175 £201
10% offered a daily rate of more than £450 £450 £413
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 29 41 33
Average hourly rate £13.20 £29.25 £15.00
Average hourly rate % change year-on-year
-54.87% +95.00%
90% offered a hourly rate of more than £8.97 £11.00 £11.00
10% offered a hourly rate of more than £50.00 £45.00 £18.00
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Daily Rate Trend in Leeds

2nd Line Support
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 20 August 2014.

2nd Line Support Daily Rate Histogram in Leeds

2nd Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Hourly Rate Trend in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 20 August 2014, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 30 (75.00%) Windows
2 19 (47.50%) CentOS
3 18 (45.00%) Splunk
3 18 (45.00%) Ubuntu
4 17 (42.50%) Service Management
5 16 (40.00%) VMware
6 15 (37.50%) Workflow
6 15 (37.50%) Python
6 15 (37.50%) Active Directory
7 13 (32.50%) Linux
7 13 (32.50%) Incident Management
8 12 (30.00%) Windows Server 2008
9 11 (27.50%) Windows XP
10 10 (25.00%) SAN
10 10 (25.00%) Windows Server 2003
11 9 (22.50%) Microsoft
12 8 (20.00%) VMware Server
13 7 (17.50%) MS Exchange
14 6 (15.00%) Citrix
14 6 (15.00%) UNIX
14 6 (15.00%) VMware Infrastructure
14 6 (15.00%) Windows 7
15 5 (12.50%) Security Cleared
15 5 (12.50%) Management Information System
15 5 (12.50%) MS Office
15 5 (12.50%) ITIL
15 5 (12.50%) NHS
16 4 (10.00%) Firewall
17 3 (7.50%) Exchange Server 2010
17 3 (7.50%) MS PowerPoint

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (17.50%) MS Exchange
2 3 (7.50%) Exchange Server 2007
2 3 (7.50%) Exchange Server 2010
3 2 (5.00%) IBM Notes
Applications
1 5 (12.50%) MS Office
2 3 (7.50%) MS PowerPoint
Communications & Networking
1 10 (25.00%) SAN
2 4 (10.00%) Firewall
3 1 (2.50%) NAS
Database & Business Intelligence
1 2 (5.00%) SQL Server
2 1 (2.50%) SQL Server 2000
2 1 (2.50%) PostgreSQL
2 1 (2.50%) SQL Server 2005
2 1 (2.50%) SQL Server 2008
General
1 2 (5.00%) Pharmaceutical
1 2 (5.00%) Banking
Miscellaneous
1 5 (12.50%) NHS
1 5 (12.50%) Management Information System
2 2 (5.00%) Blackberry
Operating Systems
1 30 (75.00%) Windows
2 19 (47.50%) CentOS
3 18 (45.00%) Ubuntu
4 13 (32.50%) Linux
5 12 (30.00%) Windows Server 2008
6 11 (27.50%) Windows XP
7 10 (25.00%) Windows Server 2003
8 6 (15.00%) Windows 7
8 6 (15.00%) UNIX
9 1 (2.50%) Debian
Processes & Methodologies
1 17 (42.50%) Service Management
2 15 (37.50%) Workflow
3 13 (32.50%) Incident Management
4 5 (12.50%) ITIL
5 2 (5.00%) Configuration Management
5 2 (5.00%) Project Management
5 2 (5.00%) QMS
5 2 (5.00%) Quality Management
5 2 (5.00%) Change Management
6 1 (2.50%) ERP
Programming Languages
1 15 (37.50%) Python
2 1 (2.50%) SQL
Qualifications
1 5 (12.50%) Security Cleared
2 2 (5.00%) SC Cleared
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 15 (37.50%) Active Directory
2 8 (20.00%) VMware Server
3 6 (15.00%) VMware Infrastructure
4 1 (2.50%) Hyper-V
4 1 (2.50%) XenApp
4 1 (2.50%) vSphere
4 1 (2.50%) Citrix Presentation Server
Systems Management
1 1 (2.50%) Nagios
1 1 (2.50%) Puppet
Vendors
1 18 (45.00%) Splunk
2 16 (40.00%) VMware
3 9 (22.50%) Microsoft
4 6 (15.00%) Citrix
5 2 (5.00%) Lotus
5 2 (5.00%) Red Hat
5 2 (5.00%) Cisco
6 1 (2.50%) Oracle
6 1 (2.50%) Apple
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