The table below looks at the statistics for Service Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 19 40 39
Rank change year-on-year
+21 -1
Contract jobs citing Service Management 88 38 28
As % of all contract IT jobs located in Leeds 8.16% 3.96% 3.50%
As % of the Processes & Methodologies category 9.80% 4.90% 4.75%
Number of daily rates quoted 66 15 11
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£388 £325 £293
Average daily rate % change year-on-year
+19.23% +11.11%
90% offered a daily rate of more than £225 £250 £210
10% offered a daily rate of more than £550 £395 £363
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 0 1
Average hourly rate £16.00 - £10.00
UK excluding London average hourly rate £15.00 £18.00 £17.50
% change year-on-year
-16.66% +2.85%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
898 775 589
As % of all contract IT jobs located in Leeds 83.23% 80.81% 73.72%
Number of daily rates quoted 656 476 314
Average daily rate £375 £325 £330
Average daily rate % change year-on-year
+15.38% -1.51%
90% offered a daily rate of more than £275 £250 £210
10% offered a daily rate of more than £550 £430 £425
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 7 7 14
Average hourly rate £16.00 £16.50 £13.25
Average hourly rate % change year-on-year
-3.03% +24.52%
90% offered a hourly rate of more than £11.75 £12.50 £4.00
10% offered a hourly rate of more than £18.00 £27.00 £65.00
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Service Management Daily Rate Trend in Leeds

Service Management
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 26 January 2015.

Service Management Daily Rate Histogram in Leeds

Service Management
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Service Management Hourly Rate Trend in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 26 January 2015, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (31.39%) ITIL
2 35 (25.55%) Linux
3 30 (21.90%) Security Cleared
4 25 (18.25%) Workflow
4 25 (18.25%) SC Cleared
5 24 (17.52%) ITSM
6 22 (16.06%) CentOS
6 22 (16.06%) Incident Management
7 21 (15.33%) Red Hat
8 20 (14.60%) Stakeholder Management
8 20 (14.60%) Splunk
9 19 (13.87%) Agile Software Development
10 17 (12.41%) PostgreSQL
10 17 (12.41%) Service Delivery
11 15 (10.95%) Microsoft
11 15 (10.95%) Problem Management
12 14 (10.22%) Change Management
12 14 (10.22%) Project Management
13 13 (9.49%) SLA
14 12 (8.76%) NHS
14 12 (8.76%) Windows
15 11 (8.03%) UNIX
15 11 (8.03%) Java
15 11 (8.03%) Oracle
15 11 (8.03%) HP
15 11 (8.03%) Nagios
15 11 (8.03%) Ubuntu
15 11 (8.03%) Puppet
16 10 (7.30%) Capacity Management
16 10 (7.30%) Configuration Management

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 26 January 2015, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.92%) SharePoint
2 3 (2.19%) Tomcat
3 2 (1.46%) MS Exchange
3 2 (1.46%) Blackberry Enterprise Server
3 2 (1.46%) WebLogic
3 2 (1.46%) Lync
3 2 (1.46%) Exchange Server 2010
3 2 (1.46%) Exchange Server 2013
4 1 (0.73%) Apache
4 1 (0.73%) WorkSite
Applications
1 10 (7.30%) MS Excel
2 2 (1.46%) MS PowerPoint
3 1 (0.73%) MS Office
Cloud Services
1 2 (1.46%) SaaS
1 2 (1.46%) Google Apps
2 1 (0.73%) IaaS
Communications & Networking
1 10 (7.30%) LDAP
1 10 (7.30%) LAN
1 10 (7.30%) WAN
2 9 (6.57%) DNS
3 7 (5.11%) GPRS
4 6 (4.38%) TCP/IP
5 5 (3.65%) SSL
5 5 (3.65%) SAN
6 4 (2.92%) HTTP
7 2 (1.46%) VoIP
7 2 (1.46%) ATM
7 2 (1.46%) Firewall
7 2 (1.46%) Wi-Fi
7 2 (1.46%) NAS
7 2 (1.46%) Unified Communications
7 2 (1.46%) S/MIME
8 1 (0.73%) MVNO
8 1 (0.73%) PuTTY
8 1 (0.73%) SSH
8 1 (0.73%) ISDN
Database & Business Intelligence
1 17 (12.41%) PostgreSQL
2 8 (5.84%) Oracle Database
3 7 (5.11%) Oracle Database 12c
4 4 (2.92%) SQL Server
5 3 (2.19%) Relational Database
6 2 (1.46%) Crystal Reports
6 2 (1.46%) SQL Server 2008
6 2 (1.46%) SQL Server 2012
7 1 (0.73%) MySQL
7 1 (0.73%) Oracle Reports
7 1 (0.73%) Oracle OWB
Development Applications
1 2 (1.46%) QuickTest Pro
1 2 (1.46%) JIRA
General
1 8 (5.84%) Finance
2 3 (2.19%) Publishing
2 3 (2.19%) Billing
2 3 (2.19%) Telecoms
3 1 (0.73%) Law
3 1 (0.73%) Legal
Job Titles
1 27 (19.71%) Analyst
2 14 (10.22%) Architect
3 11 (8.03%) Service Analyst
4 9 (6.57%) 2nd Line Support
5 8 (5.84%) Administrator
5 8 (5.84%) Support Analyst
5 8 (5.84%) Author
5 8 (5.84%) Technical Author
5 8 (5.84%) Systems Administrator
6 7 (5.11%) Solutions Architect
6 7 (5.11%) Project Manager
6 7 (5.11%) UNIX Systems Administrator
6 7 (5.11%) UNIX Administrator
6 7 (5.11%) Capacity Manager
7 6 (4.38%) Service Desk Analyst
7 6 (4.38%) Support Engineer
7 6 (4.38%) Service Manager
8 5 (3.65%) Business Analyst
9 4 (2.92%) Solutions Designer
9 4 (2.92%) Technical Analyst
Libraries, Frameworks & Software Standards
1 6 (4.38%) .NET
2 5 (3.65%) Web Services
3 4 (2.92%) ASP.NET
4 3 (2.19%) HTML
5 2 (1.46%) WebCenter
5 2 (1.46%) Middleware
6 1 (0.73%) XMPP
Miscellaneous
1 12 (8.76%) NHS
2 9 (6.57%) Open Source
3 6 (4.38%) Analytical Skills
4 5 (3.65%) Smart Meter
5 3 (2.19%) Management Information System
5 3 (2.19%) Replication
5 3 (2.19%) Graphic Design
6 2 (1.46%) Reference Data
6 2 (1.46%) Data Integration
7 1 (0.73%) Social Media
7 1 (0.73%) Physics
7 1 (0.73%) Computer Science
7 1 (0.73%) CMDB
7 1 (0.73%) Video Conferencing
7 1 (0.73%) Economics
7 1 (0.73%) PKI
7 1 (0.73%) Statistics
Operating Systems
1 35 (25.55%) Linux
2 22 (16.06%) CentOS
3 12 (8.76%) Windows
4 11 (8.03%) UNIX
4 11 (8.03%) Ubuntu
5 7 (5.11%) Solaris
6 6 (4.38%) Windows Server 2008
7 5 (3.65%) Windows 7
7 5 (3.65%) Windows Server 2003
8 4 (2.92%) Debian
9 2 (1.46%) Windows XP
9 2 (1.46%) HPUX
9 2 (1.46%) Windows Server 2012
9 2 (1.46%) Red Hat Enterprise Linux
Processes & Methodologies
1 43 (31.39%) ITIL
2 25 (18.25%) Workflow
3 24 (17.52%) ITSM
4 22 (16.06%) Incident Management
5 20 (14.60%) Stakeholder Management
6 19 (13.87%) Agile Software Development
7 17 (12.41%) Service Delivery
8 15 (10.95%) Problem Management
9 14 (10.22%) Change Management
9 14 (10.22%) Project Management
10 10 (7.30%) Configuration Management
10 10 (7.30%) Capacity Management
11 9 (6.57%) Disaster Recovery
12 8 (5.84%) GAP Analysis
12 8 (5.84%) Enterprise Architecture
13 7 (5.11%) Risk Management
13 7 (5.11%) Supplier Management
14 6 (4.38%) Business Analysis
14 6 (4.38%) DevOps
14 6 (4.38%) PRINCE2
Programming Languages
1 11 (8.03%) Java
2 10 (7.30%) SQL
3 7 (5.11%) Python
4 6 (4.38%) VB
4 6 (4.38%) C
4 6 (4.38%) PHP
4 6 (4.38%) Scala
5 3 (2.19%) C#
5 3 (2.19%) JavaScript
6 2 (1.46%) C++
6 2 (1.46%) Shell Script
6 2 (1.46%) Ruby
Qualifications
1 30 (21.90%) Security Cleared
2 25 (18.25%) SC Cleared
3 3 (2.19%) ISTQB
4 2 (1.46%) Degree
4 2 (1.46%) Cisco Certification
4 2 (1.46%) Microsoft Certification
4 2 (1.46%) MCSE
4 2 (1.46%) MCSA
4 2 (1.46%) VMware Certified Professional (VCP)
5 1 (0.73%) BC Cleared
5 1 (0.73%) CCNP
5 1 (0.73%) CCNA
5 1 (0.73%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (9.49%) SLA
2 9 (6.57%) QA
3 1 (0.73%) COBIT
System Software
1 8 (5.84%) Active Directory
2 5 (3.65%) Firmware
3 3 (2.19%) VMware Server
4 2 (1.46%) VMware Infrastructure
Systems Management
1 11 (8.03%) Nagios
1 11 (8.03%) Puppet
2 7 (5.11%) Oracle Enterprise Manager
3 2 (1.46%) OpenView
3 2 (1.46%) SCOM
3 2 (1.46%) HP Quality Center
3 2 (1.46%) Symantec Enterprise Vault
Vendors
1 21 (15.33%) Red Hat
2 20 (14.60%) Splunk
3 15 (10.95%) Microsoft
4 11 (8.03%) HP
4 11 (8.03%) Oracle
5 7 (5.11%) VMware
6 5 (3.65%) ServiceNow
7 4 (2.92%) Cisco
8 3 (2.19%) BMC
9 2 (1.46%) Salesforce.com
9 2 (1.46%) Google
9 2 (1.46%) Postini
9 2 (1.46%) Citrix
9 2 (1.46%) Symantec
10 1 (0.73%) Genesys
10 1 (0.73%) IBM
10 1 (0.73%) PeopleSoft
10 1 (0.73%) SAP
10 1 (0.73%) Polycom
10 1 (0.73%) Tandberg