The table below looks at the statistics for Service Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 43 21 59
Rank change year-on-year
-22 +38
Contract jobs citing Service Management 64 72 20
As % of all contract IT jobs located in Leeds 3.83% 7.12% 2.16%
As % of the Processes & Methodologies category 4.66% 8.77% 2.70%
Number of daily rates quoted 55 58 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £250 £315
Average daily rate % change year-on-year
+20.00% -20.63%
90% offered a daily rate of more than £275 £125 £313
10% offered a daily rate of more than £475 £400 £375
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £45.00
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
1373 821 741
As % of all contract IT jobs located in Leeds 82.12% 81.21% 79.94%
Number of daily rates quoted 993 540 406
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £275 £225 £225
10% offered a daily rate of more than £530 £530 £450
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 29 15 27
Average hourly rate £15.25 £11.43 £45.00
Average hourly rate % change year-on-year
+33.47% -74.61%
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Service Management Daily Rate Trend in Leeds

Service Management
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Leeds

Service Management
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Service Management Hourly Rate Trend in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 28 August 2015, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 81 (57.86%) ITIL
2 50 (35.71%) ITSM
3 37 (26.43%) Incident Management
4 34 (24.29%) Workflow
5 31 (22.14%) Change Management
6 30 (21.43%) CentOS
7 29 (20.71%) Ubuntu
8 25 (17.86%) UNIX
8 25 (17.86%) Windows
8 25 (17.86%) Project Management
9 24 (17.14%) NHS
10 23 (16.43%) Finance
11 22 (15.71%) Problem Management
11 22 (15.71%) Splunk
12 21 (15.00%) Configuration Management
12 21 (15.00%) Stakeholder Management
13 18 (12.86%) Microsoft
14 17 (12.14%) Agile Software Development
15 16 (11.43%) VMware
15 16 (11.43%) Python
16 15 (10.71%) Mentoring
16 15 (10.71%) Coaching
16 15 (10.71%) Software Delivery
16 15 (10.71%) Matrix Management
17 14 (10.00%) Telecoms
17 14 (10.00%) Linux
18 13 (9.29%) PRINCE2
18 13 (9.29%) SLA
18 13 (9.29%) ITIL Certification
18 13 (9.29%) SAN

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.00%) SharePoint
2 6 (4.29%) Apache
2 6 (4.29%) Tomcat
2 6 (4.29%) nginx
3 2 (1.43%) OpenStack
4 1 (0.71%) Exchange Server 2010
4 1 (0.71%) MS Exchange
4 1 (0.71%) Exchange Server 2003
4 1 (0.71%) Exchange Server 2007
Applications
1 9 (6.43%) MS Excel
2 8 (5.71%) MS Office
3 1 (0.71%) MS Project
3 1 (0.71%) MS Visio
3 1 (0.71%) Spreadsheet
Business Applications
1 2 (1.43%) assyst
1 2 (1.43%) Misys Midas
1 2 (1.43%) Remedy ITSM
Cloud Services
1 8 (5.71%) Amazon AWS
2 6 (4.29%) Route 53
2 6 (4.29%) Virtual Private Cloud
2 6 (4.29%) Amazon EC2
2 6 (4.29%) Amazon S3
3 2 (1.43%) Microsoft Azure
Communications & Networking
1 13 (9.29%) SAN
2 12 (8.57%) LDAP
3 9 (6.43%) Firewall
4 7 (5.00%) SSL
5 6 (4.29%) Intrusion Detection
5 6 (4.29%) Internet
6 3 (2.14%) Intranet
7 1 (0.71%) 3G
7 1 (0.71%) LAN
7 1 (0.71%) WAN
7 1 (0.71%) TCP/IP
7 1 (0.71%) DNS
7 1 (0.71%) Network Security
7 1 (0.71%) LTE
7 1 (0.71%) NAS
7 1 (0.71%) 2G
Database & Business Intelligence
1 6 (4.29%) MySQL
1 6 (4.29%) RDBMS
1 6 (4.29%) SimpleDB
1 6 (4.29%) MongoDB
1 6 (4.29%) NoSQL
1 6 (4.29%) Redis
1 6 (4.29%) Couchbase
1 6 (4.29%) Amazon RDS
1 6 (4.29%) Relational Database
2 2 (1.43%) SQL Server
3 1 (0.71%) SQL Server 2008
3 1 (0.71%) SQL Server 2012
Development Applications
1 6 (4.29%) Git (software)
2 1 (0.71%) Ant
2 1 (0.71%) Maven
General
1 23 (16.43%) Finance
2 14 (10.00%) Telecoms
3 3 (2.14%) Publishing
4 1 (0.71%) Banking
4 1 (0.71%) Financial Institution
Job Titles
1 22 (15.71%) Analyst
2 17 (12.14%) Service Manager
3 15 (10.71%) Service Analyst
4 13 (9.29%) Technical Support
4 13 (9.29%) Delivery Manager
5 8 (5.71%) IT Services Manager
5 8 (5.71%) 2nd Line Support
6 7 (5.00%) Support Analyst
6 7 (5.00%) Service Desk Analyst
7 6 (4.29%) Software Engineer
7 6 (4.29%) Cloud Software Engineer
7 6 (4.29%) Cloud Engineer
8 5 (3.57%) DevOps Engineer
8 5 (3.57%) Technical Architect
8 5 (3.57%) Architect
8 5 (3.57%) Incident Manager
8 5 (3.57%) Service Management Analyst
8 5 (3.57%) IT Support
9 4 (2.86%) Operations Engineer
9 4 (2.86%) Author
Libraries, Frameworks & Software Standards
1 7 (5.00%) Web Services
2 6 (4.29%) POSIX
3 2 (1.43%) Middleware
4 1 (0.71%) Spring
4 1 (0.71%) J2EE
Miscellaneous
1 24 (17.14%) NHS
2 7 (5.00%) Smartcard
3 6 (4.29%) CMDB
4 5 (3.57%) Management Information System
4 5 (3.57%) Data Centre
5 4 (2.86%) Performance Metrics
6 3 (2.14%) Graphic Design
6 3 (2.14%) Smart Meter
6 3 (2.14%) Analytical Skills
7 2 (1.43%) Public Cloud
8 1 (0.71%) Reference Data
8 1 (0.71%) Data Integration
8 1 (0.71%) Cryptography
Operating Systems
1 30 (21.43%) CentOS
2 29 (20.71%) Ubuntu
3 25 (17.86%) UNIX
3 25 (17.86%) Windows
4 14 (10.00%) Linux
5 7 (5.00%) Windows 7
6 6 (4.29%) Windows Server 2008
7 5 (3.57%) Windows Server 2003
8 4 (2.86%) Windows XP
9 1 (0.71%) Debian
9 1 (0.71%) Windows Server 2012
Processes & Methodologies
1 81 (57.86%) ITIL
2 50 (35.71%) ITSM
3 37 (26.43%) Incident Management
4 34 (24.29%) Workflow
5 31 (22.14%) Change Management
6 25 (17.86%) Project Management
7 22 (15.71%) Problem Management
8 21 (15.00%) Configuration Management
8 21 (15.00%) Stakeholder Management
9 17 (12.14%) Agile Software Development
10 15 (10.71%) Matrix Management
10 15 (10.71%) Mentoring
10 15 (10.71%) Coaching
10 15 (10.71%) Software Delivery
11 13 (9.29%) Business Analysis
11 13 (9.29%) PRINCE2
12 11 (7.86%) Scrum
13 10 (7.14%) Release Management
14 9 (6.43%) Service Delivery
14 9 (6.43%) Service Continuity Management
Programming Languages
1 16 (11.43%) Python
2 6 (4.29%) Bash Shell
3 3 (2.14%) SQL
4 1 (0.71%) Shell Script
4 1 (0.71%) C
4 1 (0.71%) Java
4 1 (0.71%) PL/SQL
Qualifications
1 13 (9.29%) ITIL Certification
2 7 (5.00%) Security Cleared
3 4 (2.86%) Microsoft Certification
4 3 (2.14%) MCDST
4 3 (2.14%) MOS
5 2 (1.43%) SC Cleared
6 1 (0.71%) BC Cleared
6 1 (0.71%) VMware Certified Professional (VCP)
6 1 (0.71%) MCSE
6 1 (0.71%) MCSA
Quality Assurance & Compliance
1 13 (9.29%) SLA
2 9 (6.43%) QA
System Software
1 13 (9.29%) VMware Server
2 8 (5.71%) Active Directory
3 5 (3.57%) Hyper-V
4 4 (2.86%) VMware Infrastructure
5 1 (0.71%) Microsoft App-V
5 1 (0.71%) Tivoli Directory Server
Systems Management
1 6 (4.29%) Puppet
1 6 (4.29%) Opscode Chef
1 6 (4.29%) HAProxy
1 6 (4.29%) Ansible
1 6 (4.29%) Salt
2 3 (2.14%) OpenView
3 1 (0.71%) SCCM
Vendors
1 22 (15.71%) Splunk
2 18 (12.86%) Microsoft
3 16 (11.43%) VMware
4 12 (8.57%) Cisco
5 7 (5.00%) Oracle
6 6 (4.29%) hybris
7 4 (2.86%) ServiceNow
7 4 (2.86%) HP
8 2 (1.43%) Remedy
8 2 (1.43%) Google
9 1 (0.71%) Citrix
9 1 (0.71%) NetApp
9 1 (0.71%) Red Hat
9 1 (0.71%) Sun