The table below looks at the statistics for Service Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 33 13 63
Rank change year-on-year
-20 +50
Contract jobs citing Service Management 84 93 12
As % of all contract IT jobs located in Leeds 5.20% 8.81% 1.37%
As % of the Processes & Methodologies category 6.22% 10.74% 1.75%
Number of daily rates quoted 74 73 5
Average daily rate
Keep up to 90%
of your Daily Rate
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£300 £250 £313
Average daily rate % change year-on-year
+20.00% -20.00%
90% offered a daily rate of more than £265 £130 £186
10% offered a daily rate of more than £493 £380 £375
UK excluding London average daily rate £376 £350 £350
% change year-on-year
+7.50% -
Number of hourly rates quoted 0 3 0
Average hourly rate - £16.00 -
UK excluding London average hourly rate £18.00 £15.00 £13.68
% change year-on-year
+20.00% +9.68%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
1351 866 685
As % of all contract IT jobs located in Leeds 83.65% 82.01% 78.29%
Number of daily rates quoted 998 591 378
Average daily rate £375 £340 £315
Average daily rate % change year-on-year
+10.29% +7.93%
90% offered a daily rate of more than £275 £220 £188
10% offered a daily rate of more than £525 £450 £445
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 28 15 24
Average hourly rate £17.50 £13.00 £38.00
Average hourly rate % change year-on-year
+34.61% -65.78%
90% offered a hourly rate of more than £9.00 £9.75 £29.00
10% offered a hourly rate of more than £175.00 £50.00 £45.00
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Service Management Daily Rate Trend in Leeds

Service Management
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 3 August 2015.

Service Management Daily Rate Histogram in Leeds

Service Management
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Service Management Hourly Rate Trend in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 3 August 2015, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 85 (58.62%) ITIL
2 47 (32.41%) ITSM
3 46 (31.72%) Incident Management
4 44 (30.34%) Workflow
5 41 (28.28%) CentOS
6 40 (27.59%) Ubuntu
7 35 (24.14%) UNIX
8 32 (22.07%) Change Management
9 30 (20.69%) NHS
9 30 (20.69%) Splunk
10 25 (17.24%) Project Management
11 24 (16.55%) Windows
12 22 (15.17%) Cisco
12 22 (15.17%) Configuration Management
12 22 (15.17%) Problem Management
13 21 (14.48%) LDAP
13 21 (14.48%) Stakeholder Management
14 20 (13.79%) Finance
15 18 (12.41%) VMware
16 17 (11.72%) Firewall
16 17 (11.72%) Linux
17 16 (11.03%) Python
17 16 (11.03%) Agile Software Development
17 16 (11.03%) Mentoring
17 16 (11.03%) Coaching
18 15 (10.34%) Software Delivery
18 15 (10.34%) Matrix Management
18 15 (10.34%) SSL
18 15 (10.34%) Smartcard
19 14 (9.66%) Microsoft

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 3 August 2015, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (4.83%) Apache
1 7 (4.83%) Tomcat
1 7 (4.83%) nginx
2 5 (3.45%) SharePoint
3 2 (1.38%) OpenStack
4 1 (0.69%) IIS
4 1 (0.69%) Exchange Server 2010
4 1 (0.69%) MS Exchange
4 1 (0.69%) Exchange Server 2003
4 1 (0.69%) Exchange Server 2007
Applications
1 6 (4.14%) MS Excel
2 5 (3.45%) MS Office
3 1 (0.69%) MS Project
3 1 (0.69%) MS Visio
3 1 (0.69%) Spreadsheet
Business Applications
1 2 (1.38%) assyst
1 2 (1.38%) Misys Midas
1 2 (1.38%) Remedy ITSM
Cloud Services
1 9 (6.21%) Amazon AWS
2 7 (4.83%) Route 53
2 7 (4.83%) Virtual Private Cloud
2 7 (4.83%) Amazon EC2
2 7 (4.83%) Amazon S3
3 2 (1.38%) Microsoft Azure
Communications & Networking
1 21 (14.48%) LDAP
2 17 (11.72%) Firewall
3 15 (10.34%) SSL
4 14 (9.66%) SAN
5 7 (4.83%) Internet
5 7 (4.83%) Intrusion Detection
6 2 (1.38%) DNS
6 2 (1.38%) NAS
7 1 (0.69%) Network Security
7 1 (0.69%) LTE
7 1 (0.69%) 2G
7 1 (0.69%) 3G
7 1 (0.69%) Intranet
7 1 (0.69%) LAN
7 1 (0.69%) WAN
7 1 (0.69%) TCP/IP
Database & Business Intelligence
1 7 (4.83%) MySQL
1 7 (4.83%) RDBMS
1 7 (4.83%) SimpleDB
1 7 (4.83%) MongoDB
1 7 (4.83%) NoSQL
1 7 (4.83%) Redis
1 7 (4.83%) Couchbase
1 7 (4.83%) Amazon RDS
1 7 (4.83%) Relational Database
2 3 (2.07%) SQL Server
3 2 (1.38%) SQL Server 2008
3 2 (1.38%) SQL Server 2012
4 1 (0.69%) Oracle Database 12c
4 1 (0.69%) Oracle Database
Development Applications
1 7 (4.83%) Git (software)
General
1 20 (13.79%) Finance
2 14 (9.66%) Telecoms
3 2 (1.38%) Publishing
4 1 (0.69%) Banking
4 1 (0.69%) Financial Institution
4 1 (0.69%) Law
Job Titles
1 17 (11.72%) Analyst
2 15 (10.34%) Technical Support
3 13 (8.97%) Delivery Manager
4 12 (8.28%) Service Manager
5 11 (7.59%) 2nd Line Support
5 11 (7.59%) Service Analyst
6 7 (4.83%) Architect
6 7 (4.83%) Software Engineer
6 7 (4.83%) Cloud Software Engineer
6 7 (4.83%) Cloud Engineer
7 6 (4.14%) Technical Architect
7 6 (4.14%) IT Support
8 5 (3.45%) Incident Manager
8 5 (3.45%) Service Management Analyst
8 5 (3.45%) Support Engineer
8 5 (3.45%) DevOps Engineer
9 4 (2.76%) Support Analyst
9 4 (2.76%) Author
9 4 (2.76%) Technical Author
9 4 (2.76%) IT Services Manager
Libraries, Frameworks & Software Standards
1 8 (5.52%) Web Services
2 7 (4.83%) POSIX
3 2 (1.38%) Middleware
Miscellaneous
1 30 (20.69%) NHS
2 15 (10.34%) Smartcard
3 7 (4.83%) Management Information System
3 7 (4.83%) Data Centre
4 5 (3.45%) CMDB
5 4 (2.76%) Performance Metrics
6 3 (2.07%) Graphic Design
6 3 (2.07%) Smart Meter
7 2 (1.38%) Analytical Skills
7 2 (1.38%) Public Cloud
8 1 (0.69%) Reference Data
8 1 (0.69%) Data Integration
8 1 (0.69%) Statistics
Operating Systems
1 41 (28.28%) CentOS
2 40 (27.59%) Ubuntu
3 35 (24.14%) UNIX
4 24 (16.55%) Windows
5 17 (11.72%) Linux
6 7 (4.83%) Windows Server 2008
7 5 (3.45%) Windows Server 2003
8 4 (2.76%) Windows XP
9 3 (2.07%) Windows 7
10 2 (1.38%) Windows Server 2012
11 1 (0.69%) Solaris
11 1 (0.69%) Debian
Processes & Methodologies
1 85 (58.62%) ITIL
2 47 (32.41%) ITSM
3 46 (31.72%) Incident Management
4 44 (30.34%) Workflow
5 32 (22.07%) Change Management
6 25 (17.24%) Project Management
7 22 (15.17%) Configuration Management
7 22 (15.17%) Problem Management
8 21 (14.48%) Stakeholder Management
9 16 (11.03%) Agile Software Development
9 16 (11.03%) Mentoring
9 16 (11.03%) Coaching
10 15 (10.34%) Software Delivery
10 15 (10.34%) Matrix Management
11 14 (9.66%) PRINCE2
11 14 (9.66%) Business Analysis
12 11 (7.59%) Scrum
12 11 (7.59%) Release Management
13 9 (6.21%) Line Management
14 8 (5.52%) Knowledge Management
Programming Languages
1 16 (11.03%) Python
2 6 (4.14%) Bash Shell
3 2 (1.38%) SQL
4 1 (0.69%) C
Qualifications
1 13 (8.97%) ITIL Certification
2 7 (4.83%) Security Cleared
3 3 (2.07%) Microsoft Certification
4 2 (1.38%) SC Cleared
4 2 (1.38%) VMware Certified Professional (VCP)
4 2 (1.38%) MCSE
4 2 (1.38%) MCSA
5 1 (0.69%) CISSP
5 1 (0.69%) MOS
5 1 (0.69%) MCDST
5 1 (0.69%) Degree
Quality Assurance & Compliance
1 13 (8.97%) SLA
2 10 (6.90%) QA
System Software
1 14 (9.66%) VMware Server
2 6 (4.14%) Hyper-V
3 5 (3.45%) VMware Infrastructure
4 4 (2.76%) Active Directory
5 1 (0.69%) Microsoft App-V
5 1 (0.69%) Tivoli Directory Server
Systems Management
1 7 (4.83%) Puppet
1 7 (4.83%) Opscode Chef
1 7 (4.83%) HAProxy
1 7 (4.83%) Ansible
1 7 (4.83%) Salt
2 3 (2.07%) OpenView
3 1 (0.69%) SCCM
3 1 (0.69%) Oracle Enterprise Manager
3 1 (0.69%) Oracle ZFS
Vendors
1 30 (20.69%) Splunk
2 22 (15.17%) Cisco
3 18 (12.41%) VMware
4 14 (9.66%) Microsoft
5 8 (5.52%) Oracle
6 7 (4.83%) hybris
7 5 (3.45%) HP
8 3 (2.07%) ServiceNow
9 2 (1.38%) Google
9 2 (1.38%) Remedy
10 1 (0.69%) IBM
10 1 (0.69%) Citrix
10 1 (0.69%) NetApp
10 1 (0.69%) Red Hat
10 1 (0.69%) Symantec