The table below looks at the statistics for Service Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 65 18 36
Rank change year-on-year
-47 +18
Contract jobs citing Service Management 28 92 40
As % of all contract IT jobs located in Leeds 1.97% 8.08% 4.14%
As % of the Processes & Methodologies category 2.35% 9.35% 5.08%
Number of daily rates quoted 19 73 19
Average daily rate £500 £375 £350
Average daily rate % change year-on-year
+33.33% +7.14%
90% offered a daily rate of more than £229 £220 £217
10% offered a daily rate of more than £575 £550 £390
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 2 0 0
Average hourly rate £15.25 - -
UK excluding London average hourly rate £14.00 £15.79 £13.61
% change year-on-year
-11.33% +16.06%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
1190 984 788
As % of all contract IT jobs located in Leeds 83.57% 86.47% 81.57%
Number of daily rates quoted 821 706 482
Average daily rate £400 £375 £338
Average daily rate % change year-on-year
+6.66% +11.11%
90% offered a daily rate of more than £300 £265 £250
10% offered a daily rate of more than £575 £550 £450
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 15 11 9
Average hourly rate £15.50 £18.00 £19.00
Average hourly rate % change year-on-year
-13.88% -5.26%
90% offered a hourly rate of more than £10.56 £11.83 £12.50
10% offered a hourly rate of more than £19.28 £33.70 £39.00
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Service Management Daily Rate Trend in Leeds

Service Management
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 13 February 2016.

Service Management Daily Rate Histogram in Leeds

Service Management
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Service Management Hourly Rate Trend in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 13 February 2016, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 34 (47.22%) ITIL
2 22 (30.56%) Microsoft
3 21 (29.17%) Windows
4 18 (25.00%) Active Directory
5 16 (22.22%) Windows 7
6 15 (20.83%) Service Delivery
7 14 (19.44%) Change Management
8 13 (18.06%) Finance
9 12 (16.67%) Problem Management
9 12 (16.67%) ITSM
9 12 (16.67%) Telecoms
9 12 (16.67%) Microsoft Certification
10 11 (15.28%) MS Office
10 11 (15.28%) Web Services
10 11 (15.28%) Stakeholder Management
10 11 (15.28%) Agile Software Development
10 11 (15.28%) Data Centre
11 10 (13.89%) MS Excel
11 10 (13.89%) SOA
12 9 (12.50%) H.323
12 9 (12.50%) Avaya
12 9 (12.50%) LAN
12 9 (12.50%) VoIP
12 9 (12.50%) WAN
12 9 (12.50%) Technical Architecture
13 8 (11.11%) VMware
13 8 (11.11%) Microsoft App-V
13 8 (11.11%) MS Exchange
13 8 (11.11%) Citrix
13 8 (11.11%) Business Intelligence

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.11%) MS Exchange
2 2 (2.78%) Exchange Server 2010
2 2 (2.78%) OpenStack
3 1 (1.39%) Confluence
3 1 (1.39%) Skype for Business
Applications
1 11 (15.28%) MS Office
2 10 (13.89%) MS Excel
3 6 (8.33%) MS Project
4 4 (5.56%) MS Visio
5 3 (4.17%) MS PowerPoint
Business Applications
1 2 (2.78%) Oracle EBS
1 2 (2.78%) Oracle Payables
1 2 (2.78%) Oracle Receivables
Cloud Services
1 3 (4.17%) Amazon AWS
1 3 (4.17%) Microsoft Azure
2 1 (1.39%) Azure Active Directory
2 1 (1.39%) SaaS
Communications & Networking
1 9 (12.50%) H.323
1 9 (12.50%) LAN
1 9 (12.50%) VoIP
1 9 (12.50%) WAN
2 7 (9.72%) CTI
3 3 (4.17%) Internet
4 2 (2.78%) Intranet
5 1 (1.39%) DHCP
5 1 (1.39%) DNS
5 1 (1.39%) Extranet
5 1 (1.39%) LDAP
5 1 (1.39%) SAN
5 1 (1.39%) Skype
5 1 (1.39%) TCP/IP
Database & Business Intelligence
1 2 (2.78%) Data Warehouse
Development Applications
1 2 (2.78%) Jenkins
1 2 (2.78%) Maven
2 1 (1.39%) Ant
2 1 (1.39%) Git (software)
2 1 (1.39%) JIRA
2 1 (1.39%) JUnit
2 1 (1.39%) Liquibase
2 1 (1.39%) SonarQube
2 1 (1.39%) Sonatype Nexus
General
1 13 (18.06%) Finance
2 12 (16.67%) Telecoms
3 3 (4.17%) Games
Job Titles
1 27 (37.50%) Analyst
2 18 (25.00%) Service Desk Analyst
3 17 (23.61%) Service Analyst
4 13 (18.06%) Service Manager
5 11 (15.28%) Architect
6 10 (13.89%) Solutions Architect
7 9 (12.50%) Support Analyst
8 8 (11.11%) ITIL Manager
8 8 (11.11%) Service Desk Support
9 7 (9.72%) Service Design Manager
9 7 (9.72%) Service Desk Support Analyst
10 6 (8.33%) Help Desk Analyst
11 5 (6.94%) Delivery Manager
11 5 (6.94%) Problem Analyst
11 5 (6.94%) Technical Analyst
11 5 (6.94%) Technical Services Analyst
11 5 (6.94%) Technical Support
11 5 (6.94%) Technical Support Analyst
12 4 (5.56%) Citrix Architect
12 4 (5.56%) Incident Manager
Libraries, Frameworks & Software Standards
1 11 (15.28%) Web Services
2 2 (2.78%) Middleware
3 1 (1.39%) J2EE
3 1 (1.39%) Spring
Miscellaneous
1 11 (15.28%) Data Centre
2 7 (9.72%) Data Integration
3 6 (8.33%) Video Conferencing
4 5 (6.94%) Analytical Skills
5 4 (5.56%) Management Information System
6 2 (2.78%) Informatics
6 2 (2.78%) Public Cloud
6 2 (2.78%) Wiki
7 1 (1.39%) CMDB
7 1 (1.39%) Cryptography
7 1 (1.39%) Driving Licence
7 1 (1.39%) IVR
7 1 (1.39%) Private Cloud
Operating Systems
1 21 (29.17%) Windows
2 16 (22.22%) Windows 7
3 1 (1.39%) Windows Server
Processes & Methodologies
1 34 (47.22%) ITIL
2 15 (20.83%) Service Delivery
3 14 (19.44%) Change Management
4 12 (16.67%) ITSM
4 12 (16.67%) Problem Management
5 11 (15.28%) Agile Software Development
5 11 (15.28%) Stakeholder Management
6 10 (13.89%) SOA
7 9 (12.50%) Technical Architecture
8 8 (11.11%) Business Intelligence
9 7 (9.72%) Matrix Management
9 7 (9.72%) Project Management
10 6 (8.33%) Information Security
10 6 (8.33%) ITIL V3
11 5 (6.94%) ERP
11 5 (6.94%) Incident Management
11 5 (6.94%) PRINCE2
11 5 (6.94%) Root Cause Analysis
12 4 (5.56%) Configuration Management
12 4 (5.56%) Target Operating Model
Programming Languages
1 2 (2.78%) Java
2 1 (1.39%) C
2 1 (1.39%) PL/SQL
2 1 (1.39%) Shell Script
2 1 (1.39%) SQL
Qualifications
1 12 (16.67%) Microsoft Certification
2 6 (8.33%) MCDST
2 6 (8.33%) MCSA
3 5 (6.94%) MOS
4 3 (4.17%) ITIL Certification
4 3 (4.17%) SC Cleared
4 3 (4.17%) Security Cleared
5 1 (1.39%) APMP
5 1 (1.39%) MCP
Quality Assurance & Compliance
1 5 (6.94%) SLA
2 2 (2.78%) Disclosure Scotland
2 2 (2.78%) QA
System Software
1 18 (25.00%) Active Directory
2 8 (11.11%) Microsoft App-V
2 8 (11.11%) VMware Infrastructure
3 2 (2.78%) Hyper-V
Systems Management
1 2 (2.78%) Puppet
2 1 (1.39%) Bareos
2 1 (1.39%) SCCM
2 1 (1.39%) yum
Vendors
1 22 (30.56%) Microsoft
2 9 (12.50%) Avaya
3 8 (11.11%) Citrix
3 8 (11.11%) VMware
4 7 (9.72%) Genesys
5 4 (5.56%) Oracle
6 3 (4.17%) Capita
7 2 (2.78%) Google
8 1 (1.39%) Cisco
8 1 (1.39%) IBM
8 1 (1.39%) Remedy
8 1 (1.39%) Sun