The first table below looks at the demand for Service Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leeds region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 57 53 36
Rank change year-on-year
-4 -17
Contract jobs citing Service Management 19 15 21
As % of all contract IT jobs located in Leeds 2.550% 1.685% 3.355%
As % of the Processes & Methodologies category 3.442% 2.340% 4.941%
Number of daily rates quoted 11 7 9
Average daily rate £388 £345 £250
Average daily rate % change year-on-year
+12.31% +38.00%
90% offered a daily rate of more than £125 £223 £163
10% offered a daily rate of more than £425 £410 £390
UK excluding London average daily rate £370 £340 £350
% change year-on-year
+8.82% -2.85%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.72 £17.50 £18.00
% change year-on-year
-4.45% -2.77%
All Processes & Methodologies
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
552 641 425
As % of all contract IT jobs located in Leeds 74.09% 72.02% 67.89%
Number of daily rates quoted 311 377 211
Average daily rate £315 £345 £350
Average daily rate % change year-on-year
-8.69% -1.42%
90% offered a daily rate of more than £225 £245 £225
10% offered a daily rate of more than £450 £450 £475
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 11 14 19
Average hourly rate £34.00 £20.50 £17.50
Average hourly rate % change year-on-year
+65.85% +17.14%
90% offered a hourly rate of more than £12.90 £12.00 £11.00
10% offered a hourly rate of more than £38.00 £62.50 £25.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Management
West Yorkshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Leeds Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Leeds Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 17 May 2013.

Leeds Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Leeds Service Management Hourly Rate Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 42 (89.36%) ITIL
2 13 (27.66%) Project Management
2 13 (27.66%) Change Management
3 11 (23.40%) MS Office
4 10 (21.28%) ITSM
4 10 (21.28%) Finance
5 9 (19.15%) Service Delivery
5 9 (19.15%) ITIL Certification
5 9 (19.15%) Degree
6 7 (14.89%) Games
6 7 (14.89%) Mobile App
6 7 (14.89%) Mobile Device Management
7 6 (12.77%) PRINCE2
8 5 (10.64%) Windows
8 5 (10.64%) Configuration Management
9 4 (8.511%) Telecoms
9 4 (8.511%) Management Information System
9 4 (8.511%) Oracle
9 4 (8.511%) NHS
9 4 (8.511%) SLA
9 4 (8.511%) Microsoft
9 4 (8.511%) Windows 7
10 3 (6.383%) Retail
10 3 (6.383%) CMDB
10 3 (6.383%) Problem Management
10 3 (6.383%) Enterprise Software
10 3 (6.383%) Active Directory
10 3 (6.383%) UNIX
10 3 (6.383%) E-Commerce
10 3 (6.383%) Stakeholder Management

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.255%) CMS
1 2 (4.255%) Liferay
2 1 (2.128%) IIS
2 1 (2.128%) SharePoint
2 1 (2.128%) MS Exchange
2 1 (2.128%) Blackberry Enterprise Server
Applications
1 11 (23.40%) MS Office
2 1 (2.128%) MS Excel
2 1 (2.128%) InfoPath
Business Applications
1 2 (4.255%) Oracle EBS
Communications & Networking
1 2 (4.255%) VPN
2 1 (2.128%) DNS
2 1 (2.128%) SSL
2 1 (2.128%) Internet
2 1 (2.128%) TCP/IP
Database & Business Intelligence
1 1 (2.128%) SQL Server
1 1 (2.128%) SQL Server Reporting Services
Development Applications
1 1 (2.128%) Visual Studio
General
1 10 (21.28%) Finance
2 7 (14.89%) Games
3 4 (8.511%) Telecoms
4 3 (6.383%) Retail
Job Titles
1 16 (34.04%) Analyst
2 8 (17.02%) Architect
2 8 (17.02%) Service Manager
3 7 (14.89%) Service Analyst
3 7 (14.89%) Release Analyst
4 4 (8.511%) Service Desk Analyst
4 4 (8.511%) Project Manager
4 4 (8.511%) Support Analyst
5 3 (6.383%) Services Delivery Manager
5 3 (6.383%) Release Manager
5 3 (6.383%) Delivery Manager
6 2 (4.255%) Help Desk Support Analyst
6 2 (4.255%) Change Analyst
6 2 (4.255%) Senior Technical Architect
6 2 (4.255%) Head of IT
6 2 (4.255%) Senior Architect
6 2 (4.255%) Operations Manager
6 2 (4.255%) Change Manager
6 2 (4.255%) Technical Support Analyst
6 2 (4.255%) Help Desk Support
Miscellaneous
1 7 (14.89%) Mobile App
2 4 (8.511%) NHS
2 4 (8.511%) Management Information System
3 3 (6.383%) CMDB
3 3 (6.383%) Enterprise Software
4 2 (4.255%) Web 2.0
5 1 (2.128%) Thin Client
5 1 (2.128%) Blackberry
5 1 (2.128%) Fat Client
5 1 (2.128%) iPhone
5 1 (2.128%) iPad
Operating Systems
1 5 (10.64%) Windows
2 4 (8.511%) Windows 7
3 3 (6.383%) UNIX
4 1 (2.128%) Apple iOS
4 1 (2.128%) Windows 8
4 1 (2.128%) Windows XP
4 1 (2.128%) Mac OS X
Processes & Methodologies
1 42 (89.36%) ITIL
2 13 (27.66%) Project Management
2 13 (27.66%) Change Management
3 10 (21.28%) ITSM
4 9 (19.15%) Service Delivery
5 7 (14.89%) Mobile Device Management
6 6 (12.77%) PRINCE2
7 5 (10.64%) Configuration Management
8 3 (6.383%) Problem Management
8 3 (6.383%) E-Commerce
8 3 (6.383%) Stakeholder Management
9 2 (4.255%) Project Planning
9 2 (4.255%) Content Management
9 2 (4.255%) SOA
9 2 (4.255%) CRM
9 2 (4.255%) Continuous Improvement
9 2 (4.255%) Project Governance
10 1 (2.128%) Change Control
10 1 (2.128%) Capacity Management
10 1 (2.128%) CQRS
Programming Languages
1 1 (2.128%) C#
1 1 (2.128%) SQL
1 1 (2.128%) VBScript
1 1 (2.128%) PowerShell
Qualifications
1 9 (19.15%) ITIL Certification
1 9 (19.15%) Degree
2 2 (4.255%) MOS
2 2 (4.255%) MCDST
3 1 (2.128%) MCSE
3 1 (2.128%) ISEB
3 1 (2.128%) Microsoft Certification
3 1 (2.128%) APMP
Quality Assurance & Compliance
1 4 (8.511%) SLA
System Software
1 3 (6.383%) Active Directory
2 1 (2.128%) Xen
2 1 (2.128%) VMware Infrastructure
Vendors
1 4 (8.511%) Oracle
1 4 (8.511%) Microsoft
2 2 (4.255%) Intel
2 2 (4.255%) Remedy
3 1 (2.128%) Wyse
3 1 (2.128%) VMware
3 1 (2.128%) Nortel
3 1 (2.128%) Citrix
3 1 (2.128%) Avaya
3 1 (2.128%) Apple
Leeds, Yorkshire
Service Change Analyst required for an initial 6 month contract working for my client based in Leeds.
Hays Specialist Recruitment
Rate: £100.00 - £120.00 per day
Posted: 8 May 2013
Leeds, Yorkshire
Change and Configuration Manager required for an initial 3 month contractMy client this year has en enormous challenge to deliver significant process change to align with ISO20k and...
Hays Specialist Recruitment
Rate: £400.00 - £430.00 per day
Posted: 4 May 2013