The table below looks at the statistics for Service Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 18 60 57
Rank change year-on-year
+42 -3
Contract jobs citing Service Management 70 19 33
As % of all contract IT jobs located in Leeds 6.82% 2.06% 2.85%
As % of the Processes & Methodologies category 8.76% 2.62% 3.77%
Number of daily rates quoted 54 4 17
Average daily rate
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of your Daily Rate
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£250 £314 £363
Average daily rate % change year-on-year
-20.31% -13.44%
90% offered a daily rate of more than £125 £304 £204
10% offered a daily rate of more than £400 £315 £466
UK excluding London average daily rate £360 £350 £360
% change year-on-year
+2.85% -2.64%
Number of hourly rates quoted 0 1 1
Average hourly rate - £45.00 £13.00
Average hourly rate % change year-on-year
- +246.15%
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
799 725 876
As % of all contract IT jobs located in Leeds 77.88% 78.72% 75.78%
Number of daily rates quoted 533 395 513
Average daily rate £350 £321 £325
Average daily rate % change year-on-year
+9.03% -1.23%
90% offered a daily rate of more than £220 £225 £260
10% offered a daily rate of more than £500 £450 £425
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 13 27 10
Average hourly rate £11.13 £42.63 £15.00
Average hourly rate % change year-on-year
-73.90% +184.20%
90% offered a hourly rate of more than £7.60 £29.25 £12.85
10% offered a hourly rate of more than £50.00 £45.00 £21.96
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Service Management Daily Rate Trend in Leeds

Service Management
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 20 August 2014.

Service Management Daily Rate Histogram in Leeds

Service Management
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Service Management Hourly Rate Trend in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 20 August 2014, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 69 (49.29%) ITIL
2 35 (25.00%) Windows
3 34 (24.29%) Splunk
4 33 (23.57%) Workflow
5 31 (22.14%) Service Delivery
6 30 (21.43%) CentOS
7 27 (19.29%) Python
8 26 (18.57%) Incident Management
9 24 (17.14%) Ubuntu
10 23 (16.43%) Management Information System
11 20 (14.29%) Supplier Management
12 19 (13.57%) Windows Server 2008
12 19 (13.57%) Project Management
12 19 (13.57%) MS Excel
12 19 (13.57%) Microsoft
13 18 (12.86%) Linux
14 15 (10.71%) VMware
14 15 (10.71%) Active Directory
14 15 (10.71%) NHS
14 15 (10.71%) Windows Server 2003
15 14 (10.00%) SAN
15 14 (10.00%) Windows XP
16 13 (9.29%) Problem Management
17 12 (8.57%) VMware Server
17 12 (8.57%) Windows 7
17 12 (8.57%) Puppet
17 12 (8.57%) Business Continuity
18 11 (7.86%) Change Management
18 11 (7.86%) Telecoms
18 11 (7.86%) GAP Analysis

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.71%) nginx
2 6 (4.29%) Apache
3 4 (2.86%) SharePoint
3 4 (2.86%) MS Exchange
4 3 (2.14%) Tomcat
4 3 (2.14%) WebLogic
5 2 (1.43%) Blackberry Enterprise Server
5 2 (1.43%) IBM Notes
5 2 (1.43%) CMS
5 2 (1.43%) Exchange Server 2013
5 2 (1.43%) Lync
5 2 (1.43%) Exchange Server 2010
5 2 (1.43%) Office Communications Server
6 1 (0.71%) WebSphere
6 1 (0.71%) WebSphere Application Server
Applications
1 19 (13.57%) MS Excel
2 7 (5.00%) MS Office
3 4 (2.86%) MS PowerPoint
4 1 (0.71%) MS Visio
Business Applications
1 4 (2.86%) Remedy ITSM
Cloud Services
1 2 (1.43%) Google Apps
Communications & Networking
1 14 (10.00%) SAN
2 5 (3.57%) Firewall
3 2 (1.43%) S/MIME
3 2 (1.43%) VPN
3 2 (1.43%) DNS
3 2 (1.43%) 3G
3 2 (1.43%) DHCP
3 2 (1.43%) HTTP
3 2 (1.43%) 2G
3 2 (1.43%) MVNO
3 2 (1.43%) Unified Communications
3 2 (1.43%) LTE
4 1 (0.71%) SSH
4 1 (0.71%) PuTTY
4 1 (0.71%) DSL
4 1 (0.71%) TCP/IP
4 1 (0.71%) HTTPS
4 1 (0.71%) SSL
Database & Business Intelligence
1 5 (3.57%) PostgreSQL
2 4 (2.86%) MySQL
2 4 (2.86%) Riak
3 3 (2.14%) Redis
3 3 (2.14%) Data Warehouse
4 2 (1.43%) SQL Server
5 1 (0.71%) Oracle Database 11g
5 1 (0.71%) Oracle Database
5 1 (0.71%) Crystal Reports
5 1 (0.71%) Oracle Database 10g
Development Applications
1 4 (2.86%) JIRA
2 2 (1.43%) Eclipse
General
1 11 (7.86%) Telecoms
2 9 (6.43%) Pharmaceutical
3 8 (5.71%) Finance
4 4 (2.86%) Banking
5 1 (0.71%) Retail
Job Titles
1 39 (27.86%) Analyst
2 31 (22.14%) Service Manager
3 24 (17.14%) Service Analyst
4 17 (12.14%) 2nd Line Support
5 14 (10.00%) Services Delivery Manager
5 14 (10.00%) Delivery Manager
6 13 (9.29%) Service Management Analyst
7 12 (8.57%) Architect
8 10 (7.14%) Service Desk Analyst
9 9 (6.43%) Support Analyst
9 9 (6.43%) Applications Support
10 7 (5.00%) Technical Architect
11 6 (4.29%) Technical Support
11 6 (4.29%) Support Engineer
12 5 (3.57%) Linux Support
12 5 (3.57%) Performance Manager
12 5 (3.57%) IT Services Manager
12 5 (3.57%) Applications Support Analyst
12 5 (3.57%) Support Technician
12 5 (3.57%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (2.86%) RabbitMQ
2 3 (2.14%) Hibernate
3 2 (1.43%) Web Services
3 2 (1.43%) Spring
4 1 (0.71%) XML
4 1 (0.71%) SOAP
Miscellaneous
1 23 (16.43%) Management Information System
2 15 (10.71%) NHS
3 4 (2.86%) Physics
3 4 (2.86%) Computer Science
4 3 (2.14%) Statistics
5 2 (1.43%) Blackberry
5 2 (1.43%) N-Tier
5 2 (1.43%) Replication
5 2 (1.43%) Enterprise Software
5 2 (1.43%) Reference Data
5 2 (1.43%) Data Integration
Operating Systems
1 35 (25.00%) Windows
2 30 (21.43%) CentOS
3 24 (17.14%) Ubuntu
4 19 (13.57%) Windows Server 2008
5 18 (12.86%) Linux
6 15 (10.71%) Windows Server 2003
7 14 (10.00%) Windows XP
8 12 (8.57%) Windows 7
9 9 (6.43%) UNIX
10 3 (2.14%) Windows Server 2012
10 3 (2.14%) Debian
11 2 (1.43%) Windows NT
11 2 (1.43%) Windows 2000
Processes & Methodologies
1 69 (49.29%) ITIL
2 33 (23.57%) Workflow
3 31 (22.14%) Service Delivery
4 26 (18.57%) Incident Management
5 20 (14.29%) Supplier Management
6 19 (13.57%) Project Management
7 13 (9.29%) Problem Management
8 12 (8.57%) Business Continuity
9 11 (7.86%) Change Management
9 11 (7.86%) GAP Analysis
10 10 (7.14%) ITSM
10 10 (7.14%) Disaster Recovery
11 8 (5.71%) Release Management
11 8 (5.71%) ITIL V3
11 8 (5.71%) Capacity Management
12 6 (4.29%) PRINCE2
12 6 (4.29%) Quality Management
12 6 (4.29%) Migration
12 6 (4.29%) Process Improvement
12 6 (4.29%) QMS
Programming Languages
1 27 (19.29%) Python
2 4 (2.86%) Java
3 3 (2.14%) SQL
4 2 (1.43%) Perl
4 2 (1.43%) PowerShell
4 2 (1.43%) Bash Shell
5 1 (0.71%) Shell Script
Qualifications
1 11 (7.86%) Security Cleared
2 8 (5.71%) SC Cleared
3 6 (4.29%) Degree
4 2 (1.43%) CISSP
4 2 (1.43%) ITIL Certification
4 2 (1.43%) ITIL Foundation Certificate
5 1 (0.71%) MCITP
5 1 (0.71%) MCSE
5 1 (0.71%) Cisco Certification
5 1 (0.71%) Microsoft Certification
5 1 (0.71%) CCNA
5 1 (0.71%) ISEB
Quality Assurance & Compliance
1 8 (5.71%) QA
2 7 (5.00%) SLA
3 3 (2.14%) BS25999
3 3 (2.14%) COBIT
4 1 (0.71%) ISO/IEC 27001
4 1 (0.71%) Sarbanes-Oxley
System Software
1 15 (10.71%) Active Directory
2 12 (8.57%) VMware Server
3 2 (1.43%) VMware ESX
3 2 (1.43%) VMware ESXi
3 2 (1.43%) VMware Infrastructure
3 2 (1.43%) vSphere
Systems Management
1 12 (8.57%) Puppet
2 5 (3.57%) Nagios
3 2 (1.43%) Norton AntiVirus
3 2 (1.43%) NetBackup
3 2 (1.43%) Symantec Enterprise Vault
3 2 (1.43%) Hyperic
3 2 (1.43%) SCOM
4 1 (0.71%) Cacti
4 1 (0.71%) Oracle Identity Manager
4 1 (0.71%) HP SiteScope
Vendors
1 34 (24.29%) Splunk
2 19 (13.57%) Microsoft
3 15 (10.71%) VMware
4 8 (5.71%) Cisco
4 8 (5.71%) Remedy
4 8 (5.71%) Red Hat
5 5 (3.57%) ServiceNow
5 5 (3.57%) Oracle
6 4 (2.86%) BMC
6 4 (2.86%) Citrix
6 4 (2.86%) Symantec
7 3 (2.14%) FatWire
7 3 (2.14%) Business Objects
7 3 (2.14%) HP
8 2 (1.43%) NetApp
8 2 (1.43%) Lotus
8 2 (1.43%) CheckPoint
8 2 (1.43%) Perforce
8 2 (1.43%) Google
8 2 (1.43%) Postini
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