Leeds Service Management Contracts

This section looks at the demand for Service Management skills within the Leeds region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Management over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Management
Location Aberdeen Basingstoke Bath Bedfordshire Belfast Berkshire Bicester Birmingham Bournemouth Bracknell Bradford Brighton Bristol Buckinghamshire Camberley Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire Chester City of London Conwy Corsham County Antrim Coventry Crawley Croydon Cumbria Denbighshire Devon Docklands, London Dorking Dorset Durham East Kilbride East Midlands East of England East Sussex East Yorkshire Edinburgh England Essex Farnborough Gatwick Glasgow Gloucestershire Hammersmith Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Highlands Hull Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool London M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Poole Prescot Reading Reigate Renfrewshire Rhyl Rotherham Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Lanarkshire South Wales South West South Yorkshire Southampton Stevenage Surrey Swansea Swindon Taunton Telford Tyne and Wear UK Uxbridge Wales Warrington Warwickshire West Midlands West Sussex West Wales West Yorkshire Westminster Wilmslow Wiltshire Windsor Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	55	38
Rank change on same period last year	-17
Matching contract IT job ads	23	34
As % of all UK contract IT job ads sampled	0.031 %	0.034 %
As % of the category below	3.138 %	5.648 %
Daily rates quoted	5	9
Average minimum daily rate	£273	£298
Average daily rate	£290	£307
% change on same period last year	-5.76 %
Average maximum daily rate	£306	£317
UK excluding London average daily rate	£370	£366
% change on same period last year	+0.91 %
Hourly rates quoted	1	1
Average minimum hourly rate	£20.00	£20.00
Average hourly rate	£21.38	£25.00
% change on same period last year	-14.50 %
Average maximum hourly rate	£22.75	£30.00
UK excluding London average hourly rate	£24.13	£26.89
% change on same period last year	-10.29 %
Processes & Methodologies Leeds
Matching contract IT job ads	733	602
As % of all UK contract IT job ads sampled	0.977 %	0.609 %
Daily rates quoted	224	120
Average minimum daily rate	£332	£356
Average daily rate	£357	£375
% change on same period last year	-4.75 %
Average maximum daily rate	£382	£394
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	15	32
Average minimum hourly rate	£22.58	£27.18
Average hourly rate	£24.76	£28.39
% change on same period last year	-12.77 %
Average maximum hourly rate	£26.94	£29.59
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
Service Management West Yorkshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leeds region.

Service Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Leeds region over the 3 months to 25 July 2008.

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leeds region.

Service Management
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 30 (75.00 %) ITIL 2 11 (27.50 %) PRINCE2 2 11 (27.50 %) ITIL Certification 3 10 (25.00 %) Microsoft 3 10 (25.00 %) Change Management 3 10 (25.00 %) Health 4 9 (22.50 %) NHS 5 7 (17.50 %) MS Office 5 7 (17.50 %) BS15000 6 6 (15.00 %) SLA 7 5 (12.50 %) MS Excel 8 4 (10.00 %) MS Exchange 8 4 (10.00 %) Active Directory 8 4 (10.00 %) Service Delivery 8 4 (10.00 %) ITSM

8 4 (10.00 %) Telecoms 9 3 (7.500 %) Finance 9 3 (7.500 %) Government 9 3 (7.500 %) Document Management 9 3 (7.500 %) Windows 9 3 (7.500 %) PRINCE2 Practitioner 9 3 (7.500 %) Incident Management 10 2 (5.000 %) SC Cleared 10 2 (5.000 %) Security Cleared 10 2 (5.000 %) Degree 10 2 (5.000 %) Solaris 10 2 (5.000 %) UML 10 2 (5.000 %) RUP 10 2 (5.000 %) MS Project 10 2 (5.000 %) J2EE

Service Management
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development 1 2 (5.000 %) J2EE	Application Platforms 1 4 (10.00 %) MS Exchange 2 1 (2.500 %) WorkSite
Applications 1 7 (17.50 %) MS Office 2 5 (12.50 %) MS Excel 3 2 (5.000 %) MS PowerPoint 3 2 (5.000 %) MS Project	Communications & Networking 1 2 (5.000 %) TCP/IP
Database & Business Intelligence 1 2 (5.000 %) RDBMS 2 1 (2.500 %) SQL Server 2 1 (2.500 %) Oracle 8/8i	General 1 10 (25.00 %) Health 2 4 (10.00 %) Telecoms 3 3 (7.500 %) Finance 3 3 (7.500 %) Government 4 2 (5.000 %) Legal 5 1 (2.500 %) Education
Job Titles 1 9 (22.50 %) Analyst 1 9 (22.50 %) Service Manager 2 4 (10.00 %) Service Analyst 3 3 (7.500 %) Consultant 3 3 (7.500 %) Architect 3 3 (7.500 %) Project Manager 3 3 (7.500 %) Management Consultant 3 3 (7.500 %) Service Desk Analyst 3 3 (7.500 %) Change Analyst 3 3 (7.500 %) Service Management Consultant 3 3 (7.500 %) Change Management Analyst 4 2 (5.000 %) ITIL Service Manager 4 2 (5.000 %) ITIL Manager 4 2 (5.000 %) Systems Manager 4 2 (5.000 %) Helpdesk Operator 4 2 (5.000 %) Senior Manager 5 1 (2.500 %) Delivery Project Manager 5 1 (2.500 %) Support Analyst 5 1 (2.500 %) Change Manager 5 1 (2.500 %) Process Analyst	Miscellaneous 1 9 (22.50 %) NHS
Operating Systems 1 3 (7.500 %) Windows 2 2 (5.000 %) Solaris 2 2 (5.000 %) Windows NT 2 2 (5.000 %) UNIX	Processes & Methodologies 1 30 (75.00 %) ITIL 2 11 (27.50 %) PRINCE2 3 10 (25.00 %) Change Management 4 4 (10.00 %) ITSM 4 4 (10.00 %) Service Delivery 5 3 (7.500 %) Document Management 5 3 (7.500 %) Incident Management 6 2 (5.000 %) SC Cleared 6 2 (5.000 %) Security Cleared 6 2 (5.000 %) Supplier Management 6 2 (5.000 %) Zachman Framework 6 2 (5.000 %) TOGAF 6 2 (5.000 %) Project Management 6 2 (5.000 %) UML 6 2 (5.000 %) RUP 7 1 (2.500 %) Configuration Management 7 1 (2.500 %) CMMI 7 1 (2.500 %) Risk Assessment 7 1 (2.500 %) Problem Management 7 1 (2.500 %) Release Management
Qualifications 1 11 (27.50 %) ITIL Certification 2 3 (7.500 %) PRINCE2 Practitioner 3 2 (5.000 %) Degree 4 1 (2.500 %) ISEB 4 1 (2.500 %) PRINCE2 Certification	Quality Assurance & Compliance 1 7 (17.50 %) BS15000 2 6 (15.00 %) SLA
System Software 1 4 (10.00 %) Active Directory	Systems Management 1 1 (2.500 %) Systems Management Server (SMS)
Vendors 1 10 (25.00 %) Microsoft 2 2 (5.000 %) Oracle 2 2 (5.000 %) Cisco