The statistics below represent IT jobs advertised across the Leeds region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 125 153 166
Rank change year-on-year
+28 +13
Permanent jobs requiring a 2nd Line Support 39 34 26
As % of all permanent IT jobs located in Leeds 1.45% 1.01% 0.73%
As % of the Job Titles category 1.48% 1.03% 0.74%
Number of salaries quoted 38 34 25
Median salary £26,000 £24,500 £22,500
Median salary % change year-on-year
+6.12% +8.88%
90% offered a salary of more than £21,550 £20,150 £20,600
10% offered a salary of more than £28,000 £29,850 £28,100
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2642 3305 3497
As % of all permanent IT jobs located in Leeds 97.96% 97.84% 98.18%
Number of salaries quoted 2306 2722 2747
Median salary £40,000 £41,000 £40,000
Median salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 9 December 2016.

2nd Line Support Salary Histogram in Leeds

2nd Line Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 9 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support in the job title.

1 72 (91.14%) Windows
2 69 (87.34%) Active Directory
3 55 (69.62%) Windows Server
4 46 (58.23%) MS Exchange
5 44 (55.70%) Microsoft
6 36 (45.57%) VMware
7 31 (39.24%) Windows Server 2008
8 26 (32.91%) SLA
9 21 (26.58%) Windows 7
10 20 (25.32%) MS Excel
11 17 (21.52%) SQL
11 17 (21.52%) Citrix
12 16 (20.25%) Windows Server 2003
12 16 (20.25%) VMware Infrastructure
12 16 (20.25%) Windows Server 2012
13 15 (18.99%) Time Management
13 15 (18.99%) Finance
14 14 (17.72%) MS Office
15 13 (16.46%) Exchange Server 2010
15 13 (16.46%) ITIL
16 11 (13.92%) DHCP
16 11 (13.92%) DNS
16 11 (13.92%) Exchange Server 2007
16 11 (13.92%) Hyper-V
16 11 (13.92%) Office 365
17 10 (12.66%) Firewall
17 10 (12.66%) VPN
17 10 (12.66%) VoIP
18 8 (10.13%) Exchange Server 2013
18 8 (10.13%) WSUS

2nd Line Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (58.23%) MS Exchange
2 13 (16.46%) Exchange Server 2010
3 11 (13.92%) Exchange Server 2007
4 8 (10.13%) Exchange Server 2013
4 8 (10.13%) SharePoint
5 6 (7.59%) Blackberry Enterprise Server
6 4 (5.06%) Skype for Business
7 3 (3.80%) SharePoint 2010
8 1 (1.27%) Exchange Server 2003
8 1 (1.27%) SharePoint 2013
Applications
1 20 (25.32%) MS Excel
2 14 (17.72%) MS Office
Business Applications
1 2 (2.53%) Visualfiles
Cloud Services
1 11 (13.92%) Office 365
2 1 (1.27%) Azure Active Directory
2 1 (1.27%) Microsoft Azure
Communications & Networking
1 11 (13.92%) DHCP
1 11 (13.92%) DNS
2 10 (12.66%) Firewall
2 10 (12.66%) VoIP
2 10 (12.66%) VPN
3 8 (10.13%) NAS
4 7 (8.86%) SAN
4 7 (8.86%) TCP/IP
5 6 (7.59%) LAN
5 6 (7.59%) WAN
6 4 (5.06%) Remote Desktop
7 3 (3.80%) Skype
8 2 (2.53%) MPLS
8 2 (2.53%) Network Security
8 2 (2.53%) VLAN
Database & Business Intelligence
1 7 (8.86%) SQL Server
2 6 (7.59%) SQL Server 2005
2 6 (7.59%) SQL Server 2008
3 1 (1.27%) BusinessObjects
3 1 (1.27%) Hadoop
3 1 (1.27%) MySQL
3 1 (1.27%) NoSQL
3 1 (1.27%) QlikView
3 1 (1.27%) SQL Server Reporting Services
Development Applications
1 1 (1.27%) JIRA
1 1 (1.27%) Visual Studio
General
1 15 (18.99%) Finance
2 6 (7.59%) Law
3 4 (5.06%) Legal
4 1 (1.27%) Manufacturing
4 1 (1.27%) Telecoms
Miscellaneous
1 8 (10.13%) Blackberry
2 7 (8.86%) Data Centre
3 6 (7.59%) Clustering
4 5 (6.33%) Analytical Skills
5 4 (5.06%) iPad
6 3 (3.80%) Replication
7 1 (1.27%) Video Conferencing
Operating Systems
1 72 (91.14%) Windows
2 55 (69.62%) Windows Server
3 31 (39.24%) Windows Server 2008
4 21 (26.58%) Windows 7
5 16 (20.25%) Windows Server 2003
5 16 (20.25%) Windows Server 2012
6 8 (10.13%) Windows XP
7 7 (8.86%) Windows 8
8 6 (7.59%) Linux
8 6 (7.59%) Unix
8 6 (7.59%) Windows 10
9 3 (3.80%) Windows Vista
10 2 (2.53%) Android
10 2 (2.53%) Apple iOS
10 2 (2.53%) Mac OS X
Processes & Methodologies
1 15 (18.99%) Time Management
2 13 (16.46%) ITIL
3 6 (7.59%) Case Management
3 6 (7.59%) Change Control
3 6 (7.59%) Mentoring
4 5 (6.33%) Coaching
4 5 (6.33%) CRM
5 4 (5.06%) Email Filtering
5 4 (5.06%) Kalman Filter
5 4 (5.06%) Web Filtering
6 2 (2.53%) Application Packaging
6 2 (2.53%) Mobile Device Management
6 2 (2.53%) Network Design
6 2 (2.53%) Project Management
7 1 (1.27%) Business Intelligence
7 1 (1.27%) Change Management
7 1 (1.27%) Disaster Recovery
7 1 (1.27%) Information Security
7 1 (1.27%) Migration
7 1 (1.27%) Problem Management
Programming Languages
1 17 (21.52%) SQL
2 1 (1.27%) C#
2 1 (1.27%) PL/SQL
Qualifications
1 6 (7.59%) CCNA
1 6 (7.59%) Cisco Certification
2 2 (2.53%) Microsoft Certification
3 1 (1.27%) Degree
3 1 (1.27%) MCSE
Quality Assurance & Compliance
1 26 (32.91%) SLA
2 1 (1.27%) QA
System Software
1 69 (87.34%) Active Directory
2 16 (20.25%) VMware Infrastructure
3 11 (13.92%) Hyper-V
4 6 (7.59%) XenApp
5 1 (1.27%) Firmware
5 1 (1.27%) Terminal Server
Systems Management
1 8 (10.13%) WSUS
2 6 (7.59%) Norton AntiVirus
3 3 (3.80%) SCCM
4 2 (2.53%) SCOM
5 1 (1.27%) McAfee ePO
5 1 (1.27%) Microsoft Intune
Vendors
1 44 (55.70%) Microsoft
2 36 (45.57%) VMware
3 17 (21.52%) Citrix
4 8 (10.13%) Cisco
5 7 (8.86%) NetApp
6 6 (7.59%) CommVault
6 6 (7.59%) Dell Compellent
6 6 (7.59%) Kaspersky
6 6 (7.59%) Symantec
7 2 (2.53%) Apple
7 2 (2.53%) Avaya
7 2 (2.53%) HP
7 2 (2.53%) LexisNexis
7 2 (2.53%) Mitel
7 2 (2.53%) Synology
7 2 (2.53%) Veeam
8 1 (1.27%) Dell
8 1 (1.27%) IBM
8 1 (1.27%) Intel Security
8 1 (1.27%) Sybase
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £18,000 per annum plus additional benefits
Posted: Yesterday
Leeds
Applause IT Ltd
Salary: £23000 - £25000 per annum + List of Benefits
Posted: 9 days ago