The statistics below represent IT jobs advertised across the Leeds region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 124 163 156
Rank change year-on-year
+39 -7
Permanent jobs requiring a 2nd Line Support 42 25 39
As % of all permanent IT jobs located in Leeds 1.53% 0.72% 1.06%
As % of the Job Titles category 1.56% 0.74% 1.08%
Number of salaries quoted 41 18 39
Median salary £24,000 £22,500 £22,000
Median salary % change year-on-year
+6.66% +2.27%
90% offered a salary of more than £18,000 £20,000 £20,900
10% offered a salary of more than £33,000 £27,500 £25,200
UK excluding London median salary £26,000 £25,000 £24,750
% change year-on-year
+4.00% +1.01%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2693 3400 3602
As % of all permanent IT jobs located in Leeds 98.32% 97.37% 98.31%
Number of salaries quoted 2288 2689 2870
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 29 July 2016.

2nd Line Support Salary Histogram in Leeds

2nd Line Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 29 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support in the job title.

1 50 (78.13%) Windows
2 36 (56.25%) Microsoft
3 34 (53.13%) Active Directory
4 30 (46.88%) Windows Server
5 28 (43.75%) SLA
6 25 (39.06%) MS Exchange
7 23 (35.94%) Windows Server 2003
8 21 (32.81%) MS Excel
8 21 (32.81%) MS Office
9 17 (26.56%) Microsoft Certification
10 16 (25.00%) Windows 7
11 15 (23.44%) ITIL
12 14 (21.88%) Windows XP
12 14 (21.88%) Finance
12 14 (21.88%) VMware
12 14 (21.88%) Windows Server 2008
13 12 (18.75%) Blackberry
14 11 (17.19%) Citrix
14 11 (17.19%) SQL
14 11 (17.19%) Replication
14 11 (17.19%) VMware Infrastructure
15 10 (15.63%) Windows Server 2012
15 10 (15.63%) Firewall
16 9 (14.06%) Exchange Server 2003
16 9 (14.06%) Time Management
16 9 (14.06%) Terminal Server
17 8 (12.50%) Coaching
17 8 (12.50%) SQL Server
17 8 (12.50%) LAN
18 7 (10.94%) WAN

2nd Line Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (39.06%) MS Exchange
2 9 (14.06%) Exchange Server 2003
3 7 (10.94%) Blackberry Enterprise Server
3 7 (10.94%) Skype for Business
4 6 (9.38%) Exchange Server 2007
4 6 (9.38%) Exchange Server 2010
5 2 (3.13%) Exchange Server 2013
6 1 (1.56%) SharePoint
Applications
1 21 (32.81%) MS Excel
1 21 (32.81%) MS Office
2 4 (6.25%) MS PowerPoint
Cloud Services
1 2 (3.13%) Office 365
Communications & Networking
1 10 (15.63%) Firewall
2 8 (12.50%) LAN
3 7 (10.94%) VPN
3 7 (10.94%) WAN
4 5 (7.81%) NAS
4 5 (7.81%) SAN
4 5 (7.81%) Skype
5 4 (6.25%) TCP/IP
6 3 (4.69%) DHCP
6 3 (4.69%) DNS
6 3 (4.69%) Internet
7 2 (3.13%) Intranet
7 2 (3.13%) VoIP
Database & Business Intelligence
1 8 (12.50%) SQL Server
2 5 (7.81%) SQL Server 2005
2 5 (7.81%) SQL Server 2008
3 2 (3.13%) SQL Server Reporting Services
4 1 (1.56%) BusinessObjects
4 1 (1.56%) Hadoop
4 1 (1.56%) MS Access
4 1 (1.56%) MySQL
4 1 (1.56%) NoSQL
4 1 (1.56%) QlikView
4 1 (1.56%) SQL Server Integration Services
Development Applications
1 1 (1.56%) JIRA
General
1 14 (21.88%) Finance
2 5 (7.81%) Retail
3 4 (6.25%) Back Office
3 4 (6.25%) Billing
3 4 (6.25%) Military
4 1 (1.56%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (4.69%) CSS
1 3 (4.69%) HTML
2 2 (3.13%) .NET
3 1 (1.56%) AngularJS
3 1 (1.56%) ASP.NET
3 1 (1.56%) ASP.NET MVC
Miscellaneous
1 12 (18.75%) Blackberry
2 11 (17.19%) Replication
3 5 (7.81%) Clustering
3 5 (7.81%) Data Centre
4 4 (6.25%) e-Learning
4 4 (6.25%) Management Information System
4 4 (6.25%) Mathematics
5 2 (3.13%) Analytical Skills
6 1 (1.56%) Computer Science
Operating Systems
1 50 (78.13%) Windows
2 30 (46.88%) Windows Server
3 23 (35.94%) Windows Server 2003
4 16 (25.00%) Windows 7
5 14 (21.88%) Windows Server 2008
5 14 (21.88%) Windows XP
6 10 (15.63%) Windows Server 2012
7 6 (9.38%) Unix
8 5 (7.81%) Android
8 5 (7.81%) Apple iOS
8 5 (7.81%) Linux
8 5 (7.81%) Mac OS X
8 5 (7.81%) Windows Vista
9 3 (4.69%) Windows 8
10 1 (1.56%) Windows 10
Processes & Methodologies
1 15 (23.44%) ITIL
2 9 (14.06%) Time Management
3 8 (12.50%) Coaching
4 5 (7.81%) Change Control
4 5 (7.81%) CRM
4 5 (7.81%) Mentoring
4 5 (7.81%) Mobile Device Management
5 4 (6.25%) Data Entry
5 4 (6.25%) Document Management
5 4 (6.25%) Incident Management
5 4 (6.25%) Logistics
5 4 (6.25%) Service Delivery
6 2 (3.13%) E-Commerce
6 2 (3.13%) ISMS
6 2 (3.13%) ITIL V3
6 2 (3.13%) Security Management
6 2 (3.13%) User Acceptance Testing
7 1 (1.56%) Business Intelligence
7 1 (1.56%) Information Security
7 1 (1.56%) MVC
Programming Languages
1 11 (17.19%) SQL
2 4 (6.25%) C
3 3 (4.69%) VB
4 2 (3.13%) C#
4 2 (3.13%) JavaScript
4 2 (3.13%) PowerShell
5 1 (1.56%) Java
5 1 (1.56%) PL/SQL
5 1 (1.56%) VB.NET
5 1 (1.56%) VB6
Qualifications
1 17 (26.56%) Microsoft Certification
2 4 (6.25%) A+ Certification
2 4 (6.25%) MCDST
2 4 (6.25%) MCSE
3 3 (4.69%) CCNA
3 3 (4.69%) Cisco Certification
4 2 (3.13%) Degree
4 2 (3.13%) Security Cleared
Quality Assurance & Compliance
1 28 (43.75%) SLA
2 2 (3.13%) PCI DSS
System Software
1 34 (53.13%) Active Directory
2 11 (17.19%) VMware Infrastructure
3 9 (14.06%) Terminal Server
4 6 (9.38%) Hyper-V
5 5 (7.81%) XenApp
Systems Management
1 5 (7.81%) Norton AntiVirus
1 5 (7.81%) WSUS
2 2 (3.13%) Backup Exec
2 2 (3.13%) SCCM
2 2 (3.13%) SCOM
Vendors
1 36 (56.25%) Microsoft
2 14 (21.88%) VMware
3 11 (17.19%) Citrix
4 7 (10.94%) Symantec
5 6 (9.38%) Cisco
5 6 (9.38%) NetApp
6 5 (7.81%) Apple
6 5 (7.81%) CommVault
6 5 (7.81%) Dell Compellent
6 5 (7.81%) Kaspersky
7 4 (6.25%) Xerox
8 2 (3.13%) Veeam
9 1 (1.56%) Avaya
9 1 (1.56%) Cognos
9 1 (1.56%) IBM
9 1 (1.56%) Oracle
9 1 (1.56%) Sybase
9 1 (1.56%) Tableau
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Salary: £22000 per annum
Posted: 10 hours ago
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Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: Yesterday
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Salary: Depending on experience
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