The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 150 155 137
Rank change year-on-year
+5 -18
Permanent jobs requiring a 2nd Line Support 28 30 12
As % of all permanent IT jobs located in Leeds 0.79% 0.82% 0.47%
As % of the Job Titles category 0.83% 0.85% 0.49%
Number of salaries quoted 20 27 11
Average salary £23,000 £21,500 £21,250
Average salary % change year-on-year
+6.97% +1.17%
90% offered a salary of more than £19,900 £20,300 £20,500
10% offered a salary of more than £27,550 £22,700 £23,500
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3365 3540 2462
As % of all permanent IT jobs located in Leeds 95.19% 96.56% 95.65%
Number of salaries quoted 2672 2719 1908
Average salary £43,000 £40,000 £37,500
Average salary % change year-on-year
+7.50% +6.66%
90% offered a salary of more than £27,000 £23,000 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 4 September 2015.

2nd Line Support Salary Histogram in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 4 September 2015, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 34 (73.91%) Windows
2 27 (58.70%) Active Directory
3 14 (30.43%) Microsoft
4 13 (28.26%) MS Excel
4 13 (28.26%) MS Exchange
4 13 (28.26%) Windows 7
5 11 (23.91%) TCP/IP
5 11 (23.91%) VMware
6 10 (21.74%) SLA
7 9 (19.57%) DNS
7 9 (19.57%) DHCP
7 9 (19.57%) MS Office
7 9 (19.57%) ITIL
7 9 (19.57%) Windows Server 2008
8 8 (17.39%) Time Management
9 7 (15.22%) Windows Server 2003
9 7 (15.22%) VMware Infrastructure
9 7 (15.22%) Windows 8
9 7 (15.22%) Windows Server 2012
10 6 (13.04%) Hyper-V
11 5 (10.87%) Finance
11 5 (10.87%) PHP
11 5 (10.87%) E-Commerce
11 5 (10.87%) Citrix
11 5 (10.87%) Office 365
12 4 (8.70%) Microsoft Certification
12 4 (8.70%) Backup Exec
13 3 (6.52%) Firewall
13 3 (6.52%) Telecoms
13 3 (6.52%) Symantec

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 4 September 2015, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (28.26%) MS Exchange
2 3 (6.52%) Exchange Server 2010
3 2 (4.35%) Exchange Server 2013
3 2 (4.35%) Exchange Server 2007
3 2 (4.35%) SharePoint
4 1 (2.17%) IIS
4 1 (2.17%) SharePoint Server
4 1 (2.17%) SharePoint 2010
4 1 (2.17%) Lync
Applications
1 13 (28.26%) MS Excel
2 9 (19.57%) MS Office
3 1 (2.17%) MS PowerPoint
Cloud Services
1 5 (10.87%) Office 365
2 1 (2.17%) Mimecast
Communications & Networking
1 11 (23.91%) TCP/IP
2 9 (19.57%) DNS
2 9 (19.57%) DHCP
3 3 (6.52%) LAN
3 3 (6.52%) VoIP
3 3 (6.52%) SAN
3 3 (6.52%) Firewall
4 2 (4.35%) WAN
5 1 (2.17%) SNMP
5 1 (2.17%) Wi-Fi
5 1 (2.17%) Wireless
5 1 (2.17%) VLAN
5 1 (2.17%) WebEx
Database & Business Intelligence
1 3 (6.52%) SQL Server
General
1 5 (10.87%) Finance
2 3 (6.52%) Telecoms
3 1 (2.17%) Legal
3 1 (2.17%) Manufacturing
3 1 (2.17%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.17%) HTML
1 1 (2.17%) 802.1X
Miscellaneous
1 1 (2.17%) Smartphone
1 1 (2.17%) Statistics
1 1 (2.17%) Analytical Skills
Operating Systems
1 34 (73.91%) Windows
2 13 (28.26%) Windows 7
3 9 (19.57%) Windows Server 2008
4 7 (15.22%) Windows 8
4 7 (15.22%) Windows Server 2012
4 7 (15.22%) Windows Server 2003
5 3 (6.52%) Ubuntu
5 3 (6.52%) Windows Mobile
5 3 (6.52%) CentOS
5 3 (6.52%) Windows XP
6 1 (2.17%) Linux
Processes & Methodologies
1 9 (19.57%) ITIL
2 8 (17.39%) Time Management
3 5 (10.87%) E-Commerce
4 3 (6.52%) Incident Management
5 2 (4.35%) Service Delivery
5 2 (4.35%) Network Management
6 1 (2.17%) Root Cause Analysis
6 1 (2.17%) Software Deployment
6 1 (2.17%) Mentoring
6 1 (2.17%) Coaching
6 1 (2.17%) Disaster Recovery
6 1 (2.17%) Workflow
6 1 (2.17%) Asset Management
6 1 (2.17%) Content Management
6 1 (2.17%) User Acceptance Testing
6 1 (2.17%) Service Management
Programming Languages
1 5 (10.87%) PHP
2 3 (6.52%) SQL
2 3 (6.52%) Python
3 1 (2.17%) PowerShell
Qualifications
1 4 (8.70%) Microsoft Certification
2 2 (4.35%) Degree
3 1 (2.17%) A+ Certification
3 1 (2.17%) MCSE
3 1 (2.17%) CCNP
3 1 (2.17%) Cisco Certification
Quality Assurance & Compliance
1 10 (21.74%) SLA
2 2 (4.35%) QA
3 1 (2.17%) ISO/IEC 27001
System Software
1 27 (58.70%) Active Directory
2 7 (15.22%) VMware Infrastructure
3 6 (13.04%) Hyper-V
4 3 (6.52%) Terminal Services
5 1 (2.17%) Xen
5 1 (2.17%) XenDesktop
Systems Management
1 4 (8.70%) Backup Exec
2 2 (4.35%) SCCM
3 1 (2.17%) OpenView
Vendors
1 14 (30.43%) Microsoft
2 11 (23.91%) VMware
3 5 (10.87%) Citrix
4 3 (6.52%) Symantec
4 3 (6.52%) Splunk
5 2 (4.35%) Veeam
5 2 (4.35%) Avaya
5 2 (4.35%) HP
6 1 (2.17%) Sybase
6 1 (2.17%) Cisco
6 1 (2.17%) Alcatel-Lucent
6 1 (2.17%) CheckPoint
6 1 (2.17%) Infoblox
6 1 (2.17%) F5
6 1 (2.17%) Remedy
6 1 (2.17%) Mitel
6 1 (2.17%) WatchGuard
6 1 (2.17%) Draytek
Leeds, West Yorkshire
NHS Confederation
Salary: £21,630 per annum
Posted: 17 hours ago