The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 149 145 135
Rank change year-on-year
-4 -10
Permanent jobs requiring a 2nd Line Support 31 31 28
As % of all permanent IT jobs located in Leeds 0.93% 0.96% 0.95%
As % of the Job Titles category 0.96% 0.99% 0.98%
Number of salaries quoted 27 31 24
Average salary £22,500 £20,500 £25,000
Average salary % change year-on-year
+9.75% -18.00%
90% offered a salary of more than £20,900 £16,000 £19,000
10% offered a salary of more than £26,100 £25,000 £28,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3244 3121 2848
As % of all permanent IT jobs located in Leeds 97.04% 96.18% 96.87%
Number of salaries quoted 2605 2441 2439
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 24 December 2014.

2nd Line Support Salary Histogram in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 43 (72.88%) Windows
2 35 (59.32%) Active Directory
3 25 (42.37%) Microsoft
4 23 (38.98%) ITIL
5 17 (28.81%) MS Excel
6 15 (25.42%) LAN
6 15 (25.42%) WAN
6 15 (25.42%) SLA
6 15 (25.42%) Windows Server 2008
7 14 (23.73%) Windows 7
8 13 (22.03%) TCP/IP
9 11 (18.64%) Windows Server 2003
9 11 (18.64%) Blackberry
10 9 (15.25%) SQL
10 9 (15.25%) VoIP
10 9 (15.25%) Internet
10 9 (15.25%) Network Security
11 8 (13.56%) MS Office
11 8 (13.56%) Microsoft Certification
11 8 (13.56%) VMware
11 8 (13.56%) VMware Infrastructure
12 7 (11.86%) MCSE
12 7 (11.86%) Telecoms
13 6 (10.17%) UNIX
13 6 (10.17%) MS Exchange
13 6 (10.17%) Citrix
13 6 (10.17%) Security Cleared
14 5 (8.47%) Perl
14 5 (8.47%) MySQL
14 5 (8.47%) Linux

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.17%) MS Exchange
2 3 (5.08%) IIS
3 2 (3.39%) SharePoint
3 2 (3.39%) Blackberry Enterprise Server
3 2 (3.39%) Exchange Server 2003
4 1 (1.69%) Exchange Server 2007
4 1 (1.69%) Exchange Server 2010
4 1 (1.69%) Exchange Server 2013
4 1 (1.69%) BizTalk Server
Applications
1 17 (28.81%) MS Excel
2 8 (13.56%) MS Office
3 1 (1.69%) MS Visio
Communications & Networking
1 15 (25.42%) LAN
1 15 (25.42%) WAN
2 13 (22.03%) TCP/IP
3 9 (15.25%) VoIP
3 9 (15.25%) Internet
3 9 (15.25%) Network Security
4 5 (8.47%) Firewall
5 4 (6.78%) BGP
5 4 (6.78%) DHCP
5 4 (6.78%) DNS
5 4 (6.78%) Broadband
6 2 (3.39%) SAN
6 2 (3.39%) tcpdump
6 2 (3.39%) VLAN
6 2 (3.39%) Wireshark
7 1 (1.69%) Wireless
7 1 (1.69%) VPN
Database & Business Intelligence
1 5 (8.47%) MySQL
2 4 (6.78%) SQL Server
3 2 (3.39%) SQL Server 2000
3 2 (3.39%) SQL Server 2005
3 2 (3.39%) SQL Server 2008
4 1 (1.69%) SQL Server Reporting Services
Development Applications
1 1 (1.69%) Visual Studio
General
1 7 (11.86%) Telecoms
2 1 (1.69%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.69%) HTML
1 1 (1.69%) .NET
1 1 (1.69%) ASP.NET
1 1 (1.69%) CSS
1 1 (1.69%) XML
1 1 (1.69%) jQuery
Miscellaneous
1 11 (18.64%) Blackberry
2 2 (3.39%) Management Information System
2 2 (3.39%) Replication
2 2 (3.39%) Clustering
3 1 (1.69%) PKI
3 1 (1.69%) Mathematics
Operating Systems
1 43 (72.88%) Windows
2 15 (25.42%) Windows Server 2008
3 14 (23.73%) Windows 7
4 11 (18.64%) Windows Server 2003
5 6 (10.17%) UNIX
6 5 (8.47%) Linux
7 3 (5.08%) Android
8 2 (3.39%) Windows XP
8 2 (3.39%) Windows 8
8 2 (3.39%) Windows Server 2012
Processes & Methodologies
1 23 (38.98%) ITIL
2 4 (6.78%) Problem Management
2 4 (6.78%) Time Management
3 3 (5.08%) Continuous Improvement
3 3 (5.08%) Root Cause Analysis
4 2 (3.39%) Technical Analysis
4 2 (3.39%) Incident Management
4 2 (3.39%) Coaching
4 2 (3.39%) Service Management
4 2 (3.39%) Service Delivery
5 1 (1.69%) ITSM
5 1 (1.69%) Migration
5 1 (1.69%) Data Migration
5 1 (1.69%) Capacity Planning
5 1 (1.69%) Kalman Filter
5 1 (1.69%) Line Management
Programming Languages
1 9 (15.25%) SQL
2 5 (8.47%) PowerShell
2 5 (8.47%) Bash Shell
2 5 (8.47%) Perl
3 1 (1.69%) T-SQL
3 1 (1.69%) C#
3 1 (1.69%) JavaScript
Qualifications
1 8 (13.56%) Microsoft Certification
2 7 (11.86%) MCSE
3 6 (10.17%) Security Cleared
4 4 (6.78%) VMware Certified Professional (VCP)
4 4 (6.78%) MCITP
5 3 (5.08%) MCSA
5 3 (5.08%) Cisco Certification
6 2 (3.39%) MCP
6 2 (3.39%) CCNA
6 2 (3.39%) CCA
6 2 (3.39%) Citrix Certification
6 2 (3.39%) ITIL Foundation Certificate
7 1 (1.69%) Check Point Certification
Quality Assurance & Compliance
1 15 (25.42%) SLA
2 1 (1.69%) PCI DSS
System Software
1 35 (59.32%) Active Directory
2 8 (13.56%) VMware Infrastructure
3 3 (5.08%) Hyper-V
4 1 (1.69%) XenApp
4 1 (1.69%) XenServer
4 1 (1.69%) XenDesktop
4 1 (1.69%) vSphere
4 1 (1.69%) Terminal Services
Systems Management
1 2 (3.39%) SCCM
2 1 (1.69%) SCOM
2 1 (1.69%) Forefront Identity Manager
2 1 (1.69%) Backup Exec
2 1 (1.69%) WSUS
Vendors
1 25 (42.37%) Microsoft
2 8 (13.56%) VMware
3 6 (10.17%) Citrix
4 4 (6.78%) Oracle
4 4 (6.78%) Fortinet
5 2 (3.39%) Cisco
6 1 (1.69%) HP
6 1 (1.69%) Dell
6 1 (1.69%) Avaya
6 1 (1.69%) Apple
6 1 (1.69%) CheckPoint
6 1 (1.69%) Veeam
6 1 (1.69%) Riverbed
Leeds, West Yorkshire
Vertical IT
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 8 days ago