The statistics below represent IT jobs advertised across the Leeds region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support
Rank 107 157 131
Rank change year-on-year
+50 -26
Permanent jobs requiring a 2nd Line Support 50 23 54
As % of all permanent IT jobs located in Leeds 1.94% 0.68% 1.50%
As % of the Job Titles category 1.99% 0.71% 1.53%
Number of salaries quoted 50 22 43
Median salary £24,000 £21,500 £22,500
Median salary % change year-on-year
+11.62% -4.44%
90% offered a salary of more than £17,900 £20,000 £20,600
10% offered a salary of more than £27,500 £30,000 £25,700
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2517 3245 3536
As % of all permanent IT jobs located in Leeds 97.82% 96.41% 98.39%
Number of salaries quoted 2194 2700 2861
Median salary £42,500 £41,500 £40,000
Median salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £25,000 £28,500 £26,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 25 February 2017.

2nd Line Support Salary Histogram in Leeds

2nd Line Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 25 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support in the job title.

1 80 (90.91%) Windows
2 75 (85.23%) Active Directory
3 54 (61.36%) Windows Server
4 49 (55.68%) Microsoft
5 47 (53.41%) MS Exchange
6 38 (43.18%) VMware
7 30 (34.09%) SLA
8 29 (32.95%) Windows Server 2008
9 27 (30.68%) MS Excel
10 26 (29.55%) Windows 7
11 24 (27.27%) MS Office
12 21 (23.86%) Time Management
13 19 (21.59%) VMware Infrastructure
13 19 (21.59%) SQL
14 17 (19.32%) ITIL
15 13 (14.77%) Windows XP
15 13 (14.77%) Microsoft Certification
16 12 (13.64%) Cisco Certification
16 12 (13.64%) CCNA
16 12 (13.64%) Windows Server 2012
17 11 (12.50%) DNS
17 11 (12.50%) DHCP
17 11 (12.50%) Firewall
17 11 (12.50%) Windows Server 2003
18 10 (11.36%) Analytical Skills
19 9 (10.23%) Case Management
20 8 (9.09%) Replication
20 8 (9.09%) Law
20 8 (9.09%) Legal
20 8 (9.09%) Citrix

2nd Line Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (53.41%) MS Exchange
2 6 (6.82%) Exchange Server 2003
2 6 (6.82%) Exchange Server 2010
2 6 (6.82%) Exchange Server 2013
3 5 (5.68%) Skype for Business
4 4 (4.55%) SharePoint
4 4 (4.55%) SharePoint 2010
5 2 (2.27%) Blackberry Enterprise Server
5 2 (2.27%) Exchange Server 2007
6 1 (1.14%) SharePoint 2013
Applications
1 27 (30.68%) MS Excel
2 24 (27.27%) MS Office
3 5 (5.68%) MS PowerPoint
Business Applications
1 3 (3.41%) Visualfiles
Cloud Services
1 7 (7.95%) Office 365
2 5 (5.68%) SaaS
3 1 (1.14%) Azure Active Directory
3 1 (1.14%) Microsoft Azure
Communications & Networking
1 11 (12.50%) DHCP
1 11 (12.50%) DNS
1 11 (12.50%) Firewall
2 8 (9.09%) VPN
3 6 (6.82%) VoIP
4 5 (5.68%) LAN
4 5 (5.68%) Remote Desktop
4 5 (5.68%) WAN
5 4 (4.55%) NAS
5 4 (4.55%) SAN
6 3 (3.41%) MPLS
7 2 (2.27%) Internet
7 2 (2.27%) Network Security
7 2 (2.27%) Skype
7 2 (2.27%) TCP/IP
7 2 (2.27%) VLAN
Database & Business Intelligence
1 2 (2.27%) SQL Server
1 2 (2.27%) SQL Server 2005
1 2 (2.27%) SQL Server 2008
General
1 8 (9.09%) Law
1 8 (9.09%) Legal
2 2 (2.27%) Telecoms
3 1 (1.14%) Finance
Miscellaneous
1 10 (11.36%) Analytical Skills
2 8 (9.09%) Replication
3 5 (5.68%) Computer Science
3 5 (5.68%) iPad
4 4 (4.55%) Blackberry
5 3 (3.41%) Data Centre
6 2 (2.27%) Clustering
7 1 (1.14%) Client/Server
7 1 (1.14%) Video Conferencing
Operating Systems
1 80 (90.91%) Windows
2 54 (61.36%) Windows Server
3 29 (32.95%) Windows Server 2008
4 26 (29.55%) Windows 7
5 13 (14.77%) Windows XP
6 12 (13.64%) Windows Server 2012
7 11 (12.50%) Windows Server 2003
8 5 (5.68%) Windows 8
9 4 (4.55%) Windows 10
10 3 (3.41%) Windows Vista
11 2 (2.27%) Linux
11 2 (2.27%) Unix
Processes & Methodologies
1 21 (23.86%) Time Management
2 17 (19.32%) ITIL
3 9 (10.23%) Case Management
4 5 (5.68%) Email Filtering
4 5 (5.68%) Kalman Filter
4 5 (5.68%) Web Filtering
5 2 (2.27%) Application Packaging
5 2 (2.27%) Change Control
5 2 (2.27%) Change Management
5 2 (2.27%) Network Design
5 2 (2.27%) Project Management
5 2 (2.27%) Service Management
6 1 (1.14%) Capacity Planning
6 1 (1.14%) Chat Support
6 1 (1.14%) Disaster Recovery
6 1 (1.14%) Migration
6 1 (1.14%) Network Monitoring
6 1 (1.14%) Penetration Testing
Programming Languages
1 19 (21.59%) SQL
Qualifications
1 13 (14.77%) Microsoft Certification
2 12 (13.64%) CCNA
2 12 (13.64%) Cisco Certification
3 6 (6.82%) MCSE
4 5 (5.68%) Degree
5 1 (1.14%) MCSA
Quality Assurance & Compliance
1 30 (34.09%) SLA
System Software
1 75 (85.23%) Active Directory
2 19 (21.59%) VMware Infrastructure
3 6 (6.82%) Hyper-V
3 6 (6.82%) Terminal Server
4 2 (2.27%) Firmware
4 2 (2.27%) XenApp
Systems Management
1 4 (4.55%) WSUS
2 2 (2.27%) Norton AntiVirus
2 2 (2.27%) SCCM
2 2 (2.27%) SCOM
Vendors
1 49 (55.68%) Microsoft
2 38 (43.18%) VMware
3 8 (9.09%) Citrix
4 6 (6.82%) Avaya
5 4 (4.55%) Cisco
6 3 (3.41%) HP
6 3 (3.41%) LexisNexis
7 2 (2.27%) CommVault
7 2 (2.27%) Dell Compellent
7 2 (2.27%) Kaspersky
7 2 (2.27%) Mitel
7 2 (2.27%) NetApp
7 2 (2.27%) Symantec
7 2 (2.27%) Synology
7 2 (2.27%) Veeam
8 1 (1.14%) Dell
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £35k - £40k + Bonus + Benefits
Posted: 15 hours ago
Leeds, West Yorkshire
Verticality Ltd
Salary: Salary £23k - £25k + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Heat Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago