The statistics below represent IT jobs advertised across the Leeds region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 119 162 150
Rank change year-on-year
+43 -12
Permanent jobs requiring a 2nd Line Support 40 29 49
As % of all permanent IT jobs located in Leeds 1.49% 0.82% 1.31%
As % of the Job Titles category 1.52% 0.84% 1.34%
Number of salaries quoted 38 21 46
Median salary £24,500 £23,500 £22,000
Median salary % change year-on-year
+4.25% +6.81%
90% offered a salary of more than £18,000 £20,000 £20,500
10% offered a salary of more than £33,000 £27,500 £22,750
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2635 3441 3659
As % of all permanent IT jobs located in Leeds 97.96% 97.48% 97.97%
Number of salaries quoted 2238 2758 2845
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,500 £23,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 28 August 2016.

2nd Line Support Salary Histogram in Leeds

2nd Line Support Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 28 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support in the job title.

1 58 (79.45%) Windows
2 44 (60.27%) Microsoft
2 44 (60.27%) Active Directory
3 36 (49.32%) Windows Server
4 29 (39.73%) MS Exchange
5 27 (36.99%) SLA
6 26 (35.62%) Windows Server 2003
7 24 (32.88%) MS Office
8 22 (30.14%) MS Excel
9 21 (28.77%) Windows 7
9 21 (28.77%) VMware
10 20 (27.40%) Finance
10 20 (27.40%) Windows Server 2008
11 17 (23.29%) SQL
12 16 (21.92%) ITIL
13 15 (20.55%) Microsoft Certification
13 15 (20.55%) Windows Server 2012
14 14 (19.18%) Citrix
15 13 (17.81%) Blackberry
15 13 (17.81%) Windows XP
15 13 (17.81%) Firewall
15 13 (17.81%) VMware Infrastructure
16 11 (15.07%) Exchange Server 2010
16 11 (15.07%) Exchange Server 2007
17 10 (13.70%) Cisco
18 9 (12.33%) VPN
18 9 (12.33%) CRM
18 9 (12.33%) SQL Server
18 9 (12.33%) Coaching
18 9 (12.33%) Time Management

2nd Line Support Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (39.73%) MS Exchange
2 11 (15.07%) Exchange Server 2007
2 11 (15.07%) Exchange Server 2010
3 8 (10.96%) Blackberry Enterprise Server
4 7 (9.59%) Exchange Server 2003
4 7 (9.59%) Skype for Business
5 6 (8.22%) Exchange Server 2013
6 5 (6.85%) SharePoint
Applications
1 24 (32.88%) MS Office
2 22 (30.14%) MS Excel
3 4 (5.48%) MS PowerPoint
Cloud Services
1 7 (9.59%) Office 365
Communications & Networking
1 13 (17.81%) Firewall
2 9 (12.33%) VPN
3 8 (10.96%) DHCP
3 8 (10.96%) DNS
3 8 (10.96%) LAN
3 8 (10.96%) TCP/IP
4 7 (9.59%) WAN
5 6 (8.22%) NAS
5 6 (8.22%) SAN
5 6 (8.22%) Skype
5 6 (8.22%) VoIP
6 3 (4.11%) Internet
7 2 (2.74%) Intranet
8 1 (1.37%) Remote Desktop
Database & Business Intelligence
1 9 (12.33%) SQL Server
2 6 (8.22%) SQL Server 2005
2 6 (8.22%) SQL Server 2008
3 2 (2.74%) SQL Server Reporting Services
4 1 (1.37%) BusinessObjects
4 1 (1.37%) Hadoop
4 1 (1.37%) MS Access
4 1 (1.37%) MySQL
4 1 (1.37%) NoSQL
4 1 (1.37%) QlikView
4 1 (1.37%) SQL Server Integration Services
Development Applications
1 1 (1.37%) JIRA
1 1 (1.37%) Visual Studio
General
1 20 (27.40%) Finance
2 5 (6.85%) Retail
3 4 (5.48%) Back Office
3 4 (5.48%) Billing
3 4 (5.48%) Military
4 1 (1.37%) Law
4 1 (1.37%) Manufacturing
4 1 (1.37%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (4.11%) CSS
1 3 (4.11%) HTML
2 2 (2.74%) .NET
3 1 (1.37%) AngularJS
3 1 (1.37%) ASP.NET
3 1 (1.37%) ASP.NET MVC
Miscellaneous
1 13 (17.81%) Blackberry
2 8 (10.96%) Replication
3 6 (8.22%) Clustering
3 6 (8.22%) Data Centre
4 4 (5.48%) e-Learning
4 4 (5.48%) Management Information System
4 4 (5.48%) Mathematics
5 2 (2.74%) Analytical Skills
6 1 (1.37%) Computer Science
6 1 (1.37%) iPad
Operating Systems
1 58 (79.45%) Windows
2 36 (49.32%) Windows Server
3 26 (35.62%) Windows Server 2003
4 21 (28.77%) Windows 7
5 20 (27.40%) Windows Server 2008
6 15 (20.55%) Windows Server 2012
7 13 (17.81%) Windows XP
8 7 (9.59%) Unix
9 6 (8.22%) Linux
9 6 (8.22%) Windows 8
10 5 (6.85%) Android
10 5 (6.85%) Apple iOS
10 5 (6.85%) Mac OS X
10 5 (6.85%) Windows 10
10 5 (6.85%) Windows Vista
Processes & Methodologies
1 16 (21.92%) ITIL
2 9 (12.33%) Coaching
2 9 (12.33%) CRM
2 9 (12.33%) Time Management
3 6 (8.22%) Change Control
3 6 (8.22%) Mentoring
4 5 (6.85%) Mobile Device Management
5 4 (5.48%) Data Entry
5 4 (5.48%) Document Management
5 4 (5.48%) Incident Management
5 4 (5.48%) Logistics
5 4 (5.48%) Service Delivery
6 2 (2.74%) E-Commerce
6 2 (2.74%) User Acceptance Testing
7 1 (1.37%) Customer Engagement
7 1 (1.37%) Email Filtering
7 1 (1.37%) ISMS
7 1 (1.37%) ITIL V3
7 1 (1.37%) Kalman Filter
7 1 (1.37%) Performance Monitoring
Programming Languages
1 17 (23.29%) SQL
2 4 (5.48%) C
3 3 (4.11%) C#
3 3 (4.11%) VB
4 2 (2.74%) JavaScript
4 2 (2.74%) PowerShell
5 1 (1.37%) Java
5 1 (1.37%) PL/SQL
5 1 (1.37%) VB.NET
5 1 (1.37%) VB6
Qualifications
1 15 (20.55%) Microsoft Certification
2 4 (5.48%) A+ Certification
2 4 (5.48%) CCNA
2 4 (5.48%) Cisco Certification
2 4 (5.48%) MCDST
2 4 (5.48%) MCSE
3 2 (2.74%) Degree
3 2 (2.74%) Security Cleared
Quality Assurance & Compliance
1 27 (36.99%) SLA
2 2 (2.74%) PCI DSS
3 1 (1.37%) QA
System Software
1 44 (60.27%) Active Directory
2 13 (17.81%) VMware Infrastructure
3 9 (12.33%) Hyper-V
4 7 (9.59%) Terminal Server
5 6 (8.22%) XenApp
Systems Management
1 6 (8.22%) Norton AntiVirus
1 6 (8.22%) WSUS
2 3 (4.11%) SCCM
3 1 (1.37%) Backup Exec
3 1 (1.37%) McAfee ePO
3 1 (1.37%) Microsoft Intune
3 1 (1.37%) SCOM
Vendors
1 44 (60.27%) Microsoft
2 21 (28.77%) VMware
3 14 (19.18%) Citrix
4 10 (13.70%) Cisco
5 7 (9.59%) NetApp
5 7 (9.59%) Symantec
6 6 (8.22%) CommVault
6 6 (8.22%) Dell Compellent
6 6 (8.22%) Kaspersky
7 5 (6.85%) Apple
8 4 (5.48%) Xerox
9 1 (1.37%) Avaya
9 1 (1.37%) Cognos
9 1 (1.37%) IBM
9 1 (1.37%) Intel Security
9 1 (1.37%) Oracle
9 1 (1.37%) Sybase
9 1 (1.37%) Tableau
9 1 (1.37%) Veeam
Leeds, West Yorkshire
Informatiq Consulting
Salary: £22000 - £32000 per annum
Posted: 5 days ago
Leeds
Hays Specialist Recruitment
Salary: £20000.00 - £30000.00 per annum
Posted: 14 days ago