The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 125 148 136
Rank change year-on-year
+23 -12
Permanent jobs requiring a 2nd Line Support 46 23 21
As % of all permanent IT jobs located in Leeds 1.33% 0.71% 0.71%
As % of the Job Titles category 1.37% 0.74% 0.74%
Number of salaries quoted 37 21 20
Average salary £22,500 £20,500 £25,000
Average salary % change year-on-year
+9.75% -18.00%
90% offered a salary of more than £21,400 £16,000 £18,700
10% offered a salary of more than £24,200 £25,000 £26,650
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3366 3125 2843
As % of all permanent IT jobs located in Leeds 97.40% 96.04% 96.70%
Number of salaries quoted 2734 2429 2417
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leeds region over the 3 months to 30 January 2015.

2nd Line Support Salary Histogram in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 54 (76.06%) Windows
2 41 (57.75%) Active Directory
3 34 (47.89%) ITIL
4 27 (38.03%) Microsoft
5 18 (25.35%) Windows Server 2008
5 18 (25.35%) MS Excel
6 17 (23.94%) SLA
6 17 (23.94%) Windows 7
7 15 (21.13%) TCP/IP
8 14 (19.72%) WAN
8 14 (19.72%) LAN
9 11 (15.49%) Windows Server 2003
9 11 (15.49%) MS Exchange
10 10 (14.08%) SQL
10 10 (14.08%) Blackberry
10 10 (14.08%) VMware Infrastructure
10 10 (14.08%) VMware
11 9 (12.68%) Microsoft Certification
12 8 (11.27%) Citrix
12 8 (11.27%) Internet
12 8 (11.27%) MS Office
12 8 (11.27%) MCSE
12 8 (11.27%) Telecoms
13 7 (9.86%) Network Security
13 7 (9.86%) VoIP
13 7 (9.86%) DHCP
13 7 (9.86%) DNS
14 6 (8.45%) UNIX
14 6 (8.45%) Security Cleared
15 5 (7.04%) Time Management

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.49%) MS Exchange
2 4 (5.63%) IIS
3 3 (4.23%) SharePoint
4 2 (2.82%) Blackberry Enterprise Server
4 2 (2.82%) Exchange Server 2010
4 2 (2.82%) Exchange Server 2003
4 2 (2.82%) Exchange Server 2007
5 1 (1.41%) Exchange Server 2013
5 1 (1.41%) BizTalk Server
Applications
1 18 (25.35%) MS Excel
2 8 (11.27%) MS Office
3 1 (1.41%) MS Visio
Cloud Services
1 1 (1.41%) Office 365
Communications & Networking
1 15 (21.13%) TCP/IP
2 14 (19.72%) WAN
2 14 (19.72%) LAN
3 8 (11.27%) Internet
4 7 (9.86%) Network Security
4 7 (9.86%) VoIP
4 7 (9.86%) DHCP
4 7 (9.86%) DNS
5 4 (5.63%) Firewall
6 3 (4.23%) Wireshark
6 3 (4.23%) VLAN
6 3 (4.23%) tcpdump
6 3 (4.23%) VPN
7 2 (2.82%) SAN
7 2 (2.82%) BGP
7 2 (2.82%) Broadband
8 1 (1.41%) Wireless
8 1 (1.41%) FTP
8 1 (1.41%) DMZ
Database & Business Intelligence
1 5 (7.04%) MySQL
1 5 (7.04%) SQL Server
2 3 (4.23%) SQL Server 2008
3 2 (2.82%) SQL Server 2000
3 2 (2.82%) SQL Server 2005
4 1 (1.41%) SQL Server Reporting Services
Development Applications
1 2 (2.82%) Visual Studio
General
1 8 (11.27%) Telecoms
2 2 (2.82%) Finance
2 2 (2.82%) Law
3 1 (1.41%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.41%) jQuery
1 1 (1.41%) ASP.NET
1 1 (1.41%) CSS
1 1 (1.41%) XML
1 1 (1.41%) .NET
1 1 (1.41%) HTML
Miscellaneous
1 10 (14.08%) Blackberry
2 4 (5.63%) Management Information System
3 3 (4.23%) Clustering
3 3 (4.23%) Replication
4 1 (1.41%) PKI
4 1 (1.41%) Mathematics
Operating Systems
1 54 (76.06%) Windows
2 18 (25.35%) Windows Server 2008
3 17 (23.94%) Windows 7
4 11 (15.49%) Windows Server 2003
5 6 (8.45%) UNIX
6 5 (7.04%) Windows 8
6 5 (7.04%) Linux
7 3 (4.23%) Windows Server 2012
7 3 (4.23%) Android
8 2 (2.82%) Windows XP
Processes & Methodologies
1 34 (47.89%) ITIL
2 5 (7.04%) Time Management
2 5 (7.04%) Root Cause Analysis
3 4 (5.63%) Problem Management
4 3 (4.23%) Service Delivery
4 3 (4.23%) Incident Management
4 3 (4.23%) Kalman Filter
5 2 (2.82%) Coaching
5 2 (2.82%) Service Management
5 2 (2.82%) Continuous Improvement
5 2 (2.82%) Stakeholder Management
6 1 (1.41%) Migration
6 1 (1.41%) ITSM
6 1 (1.41%) Capacity Planning
6 1 (1.41%) Data Migration
6 1 (1.41%) Line Management
Programming Languages
1 10 (14.08%) SQL
2 5 (7.04%) PowerShell
2 5 (7.04%) Bash Shell
2 5 (7.04%) Perl
3 1 (1.41%) T-SQL
3 1 (1.41%) C#
3 1 (1.41%) JavaScript
Qualifications
1 9 (12.68%) Microsoft Certification
2 8 (11.27%) MCSE
3 6 (8.45%) Security Cleared
4 5 (7.04%) VMware Certified Professional (VCP)
4 5 (7.04%) MCITP
5 4 (5.63%) Cisco Certification
6 3 (4.23%) MCSA
6 3 (4.23%) CCNA
6 3 (4.23%) ITIL Foundation Certificate
7 2 (2.82%) CCA
7 2 (2.82%) Citrix Certification
7 2 (2.82%) MCP
8 1 (1.41%) Check Point Certification
Quality Assurance & Compliance
1 17 (23.94%) SLA
2 1 (1.41%) PCI DSS
System Software
1 41 (57.75%) Active Directory
2 10 (14.08%) VMware Infrastructure
3 3 (4.23%) Hyper-V
4 1 (1.41%) vSphere
4 1 (1.41%) XenApp
4 1 (1.41%) XenServer
4 1 (1.41%) XenDesktop
4 1 (1.41%) Terminal Services
Systems Management
1 2 (2.82%) SCCM
1 2 (2.82%) Backup Exec
2 1 (1.41%) DameWare
2 1 (1.41%) WSUS
2 1 (1.41%) Forefront Identity Manager
2 1 (1.41%) SCOM
Vendors
1 27 (38.03%) Microsoft
2 10 (14.08%) VMware
3 8 (11.27%) Citrix
4 5 (7.04%) Oracle
5 2 (2.82%) Cisco
5 2 (2.82%) Fortinet
6 1 (1.41%) Veeam
6 1 (1.41%) Riverbed
6 1 (1.41%) Apple
6 1 (1.41%) CheckPoint
6 1 (1.41%) Avaya
6 1 (1.41%) HP
6 1 (1.41%) Dell
Leeds, West Yorkshire
Price Carnell Limited
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: 4 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: Yesterday
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Search Consultancy
Salary: £25000 - £30000.00 per annum + Private Dental/health care,Pension
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £23000.00 - £25000.00 per annum
Posted: 23 days ago