The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 126 149 142
Rank change year-on-year
+23 -7
Permanent jobs requiring a 2nd Line Support 48 26 20
As % of all permanent IT jobs located in Leeds 1.32% 0.75% 0.70%
As % of the Job Titles category 1.35% 0.78% 0.73%
Number of salaries quoted 37 23 20
Average salary £22,500 £21,500 £22,250
Average salary % change year-on-year
+4.65% -3.37%
90% offered a salary of more than £20,300 £16,000 £16,000
10% offered a salary of more than £24,200 £25,000 £26,500
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3557 3338 2758
As % of all permanent IT jobs located in Leeds 97.77% 96.33% 96.67%
Number of salaries quoted 2875 2616 2281
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leeds region.

2nd Line Support Salary Trend in Leeds

2nd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 2 March 2015, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 53 (75.71%) Windows
2 42 (60.00%) Active Directory
3 41 (58.57%) ITIL
4 25 (35.71%) Microsoft
5 19 (27.14%) MS Excel
6 17 (24.29%) Windows 7
7 16 (22.86%) Windows Server 2008
8 15 (21.43%) SLA
9 14 (20.00%) MS Exchange
10 11 (15.71%) Citrix
10 11 (15.71%) TCP/IP
10 11 (15.71%) VMware Infrastructure
10 11 (15.71%) VMware
11 10 (14.29%) WAN
11 10 (14.29%) LAN
12 8 (11.43%) MCSE
12 8 (11.43%) DHCP
12 8 (11.43%) DNS
12 8 (11.43%) Microsoft Certification
12 8 (11.43%) Windows Server 2003
12 8 (11.43%) Windows 8
13 7 (10.00%) Blackberry
13 7 (10.00%) MS Office
13 7 (10.00%) SQL
14 6 (8.57%) Telecoms
14 6 (8.57%) Internet
14 6 (8.57%) Root Cause Analysis
15 5 (7.14%) VMware Certified Professional (VCP)
15 5 (7.14%) MCITP
15 5 (7.14%) Time Management

2nd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 2 March 2015, IT jobs across the Leeds region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.00%) MS Exchange
2 4 (5.71%) IIS
3 2 (2.86%) SharePoint
3 2 (2.86%) Exchange Server 2003
3 2 (2.86%) Exchange Server 2007
3 2 (2.86%) Exchange Server 2010
4 1 (1.43%) Exchange Server 2013
4 1 (1.43%) BizTalk Server
4 1 (1.43%) Blackberry Enterprise Server
Applications
1 19 (27.14%) MS Excel
2 7 (10.00%) MS Office
Cloud Services
1 2 (2.86%) Office 365
Communications & Networking
1 11 (15.71%) TCP/IP
2 10 (14.29%) LAN
2 10 (14.29%) WAN
3 8 (11.43%) DHCP
3 8 (11.43%) DNS
4 6 (8.57%) Internet
5 4 (5.71%) VoIP
6 3 (4.29%) SAN
6 3 (4.29%) VPN
6 3 (4.29%) Firewall
6 3 (4.29%) VLAN
6 3 (4.29%) Wireshark
6 3 (4.29%) tcpdump
7 2 (2.86%) Network Security
7 2 (2.86%) FTP
8 1 (1.43%) DMZ
8 1 (1.43%) Wireless
Database & Business Intelligence
1 3 (4.29%) MySQL
1 3 (4.29%) SQL Server
2 1 (1.43%) SQL Server Reporting Services
2 1 (1.43%) SQL Server 2008
Development Applications
1 2 (2.86%) Visual Studio
General
1 6 (8.57%) Telecoms
2 3 (4.29%) Law
3 2 (2.86%) Finance
4 1 (1.43%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.43%) HTML
1 1 (1.43%) .NET
1 1 (1.43%) ASP.NET
1 1 (1.43%) CSS
1 1 (1.43%) XML
1 1 (1.43%) jQuery
Miscellaneous
1 7 (10.00%) Blackberry
2 4 (5.71%) Management Information System
3 3 (4.29%) Replication
3 3 (4.29%) Clustering
4 1 (1.43%) PKI
4 1 (1.43%) Statistics
4 1 (1.43%) Mathematics
Operating Systems
1 53 (75.71%) Windows
2 17 (24.29%) Windows 7
3 16 (22.86%) Windows Server 2008
4 8 (11.43%) Windows 8
4 8 (11.43%) Windows Server 2003
5 3 (4.29%) Linux
5 3 (4.29%) UNIX
6 2 (2.86%) Windows Server 2012
7 1 (1.43%) Windows XP
7 1 (1.43%) Android
Processes & Methodologies
1 41 (58.57%) ITIL
2 6 (8.57%) Root Cause Analysis
3 5 (7.14%) Time Management
4 4 (5.71%) Stakeholder Management
4 4 (5.71%) Problem Management
5 3 (4.29%) Incident Management
5 3 (4.29%) Kalman Filter
5 3 (4.29%) Service Delivery
6 2 (2.86%) Coaching
7 1 (1.43%) Line Management
7 1 (1.43%) Mentoring
7 1 (1.43%) Workflow
7 1 (1.43%) Migration
7 1 (1.43%) Service Management
7 1 (1.43%) Data Migration
7 1 (1.43%) Capacity Planning
7 1 (1.43%) Continuous Improvement
Programming Languages
1 7 (10.00%) SQL
2 2 (2.86%) JavaScript
2 2 (2.86%) Perl
2 2 (2.86%) PowerShell
2 2 (2.86%) Bash Shell
3 1 (1.43%) C#
3 1 (1.43%) PHP
3 1 (1.43%) T-SQL
Qualifications
1 8 (11.43%) MCSE
1 8 (11.43%) Microsoft Certification
2 5 (7.14%) VMware Certified Professional (VCP)
2 5 (7.14%) MCITP
3 4 (5.71%) Cisco Certification
4 3 (4.29%) MCSA
4 3 (4.29%) CCNA
4 3 (4.29%) Security Cleared
4 3 (4.29%) ITIL Foundation Certificate
5 2 (2.86%) CCA
5 2 (2.86%) Citrix Certification
6 1 (1.43%) MCP
6 1 (1.43%) Check Point Certification
6 1 (1.43%) VCP4
Quality Assurance & Compliance
1 15 (21.43%) SLA
2 1 (1.43%) PCI DSS
System Software
1 42 (60.00%) Active Directory
2 11 (15.71%) VMware Infrastructure
3 3 (4.29%) Hyper-V
4 1 (1.43%) XenApp
4 1 (1.43%) XenServer
4 1 (1.43%) XenDesktop
4 1 (1.43%) vSphere
Systems Management
1 2 (2.86%) Backup Exec
2 1 (1.43%) WSUS
2 1 (1.43%) SCCM
2 1 (1.43%) SCOM
2 1 (1.43%) Forefront Identity Manager
2 1 (1.43%) DameWare
Vendors
1 25 (35.71%) Microsoft
2 11 (15.71%) Citrix
2 11 (15.71%) VMware
3 3 (4.29%) Oracle
4 2 (2.86%) Cisco
5 1 (1.43%) HP
5 1 (1.43%) Dell
5 1 (1.43%) Veeam
5 1 (1.43%) Riverbed
5 1 (1.43%) CheckPoint
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 3 days ago
Leeds, West Yorkshire
Price Carnell Limited
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: 3 days ago