The first table below looks at the demand for ITSM skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leeds region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 73 67 56
Rank change year-on-year
-6 -11
Contract jobs citing ITSM 3 1 1
As % of all contract IT jobs located in Leeds 0.403% 0.112% 0.160%
As % of the Processes & Methodologies category 0.543% 0.156% 0.235%
Number of daily rates quoted 3 1 0
Average daily rate £400 £350 -
Average daily rate % change year-on-year
+14.28% -
UK excluding London average daily rate £393 £375 £350
% change year-on-year
+4.66% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.25 £13.50 £17.00
% change year-on-year
+12.96% -20.58%
All Processes & Methodologies
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
552 641 425
As % of all contract IT jobs located in Leeds 74.09% 72.02% 67.89%
Number of daily rates quoted 311 377 211
Average daily rate £315 £345 £350
Average daily rate % change year-on-year
-8.69% -1.42%
90% offered a daily rate of more than £225 £245 £225
10% offered a daily rate of more than £450 £450 £475
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 11 14 19
Average hourly rate £34.00 £20.50 £17.50
Average hourly rate % change year-on-year
+65.85% +17.14%
90% offered a hourly rate of more than £12.90 £12.00 £11.00
10% offered a hourly rate of more than £38.00 £62.50 £25.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
ITSM
West Yorkshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Leeds ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leeds region.

Leeds ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Leeds region over the 3 months to 17 May 2013.

Leeds ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leeds region.

Leeds ITSM Hourly Rate Trend

ITSM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 7 (70.00%) Mobile App
3 7 (70.00%) Mobile Device Management
4 3 (30.00%) Windows
4 3 (30.00%) NHS
5 2 (20.00%) MS Office
5 2 (20.00%) SLA
5 2 (20.00%) Microsoft
5 2 (20.00%) Problem Management
5 2 (20.00%) Windows 7
5 2 (20.00%) Management Information System
5 2 (20.00%) VPN
5 2 (20.00%) Finance
6 1 (10.00%) Retail
6 1 (10.00%) Document Management
6 1 (10.00%) SQL Server Reporting Services
6 1 (10.00%) Penetration Testing
6 1 (10.00%) Software Testing
6 1 (10.00%) InfoPath
6 1 (10.00%) Operations Management
6 1 (10.00%) Xen
6 1 (10.00%) VMware
6 1 (10.00%) Business Continuity
6 1 (10.00%) DNS
6 1 (10.00%) SSL
6 1 (10.00%) Wyse
6 1 (10.00%) Telecoms
6 1 (10.00%) iPad
6 1 (10.00%) Apple iOS

ITSM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) IIS
1 1 (10.00%) SharePoint
1 1 (10.00%) MS Exchange
1 1 (10.00%) Blackberry Enterprise Server
Applications
1 2 (20.00%) MS Office
2 1 (10.00%) MS Excel
2 1 (10.00%) InfoPath
Communications & Networking
1 2 (20.00%) VPN
2 1 (10.00%) DNS
2 1 (10.00%) SSL
2 1 (10.00%) Internet
2 1 (10.00%) TCP/IP
Database & Business Intelligence
1 1 (10.00%) SQL Server
1 1 (10.00%) SQL Server Reporting Services
Development Applications
1 1 (10.00%) Visual Studio
General
1 2 (20.00%) Finance
2 1 (10.00%) Retail
2 1 (10.00%) Telecoms
Job Titles
1 6 (60.00%) Architect
2 2 (20.00%) Operations Manager
2 2 (20.00%) Service Manager
2 2 (20.00%) Customer Services Manager
3 1 (10.00%) Applications Engineer
3 1 (10.00%) Service Operations Manager
3 1 (10.00%) Service Desk Analyst
3 1 (10.00%) Analyst
3 1 (10.00%) Support Technician
3 1 (10.00%) Service Analyst
Miscellaneous
1 7 (70.00%) Mobile App
2 3 (30.00%) NHS
3 2 (20.00%) Management Information System
4 1 (10.00%) CMDB
4 1 (10.00%) Fat Client
4 1 (10.00%) iPhone
4 1 (10.00%) iPad
4 1 (10.00%) Thin Client
4 1 (10.00%) Blackberry
4 1 (10.00%) Enterprise Software
Operating Systems
1 3 (30.00%) Windows
2 2 (20.00%) Windows 7
3 1 (10.00%) Apple iOS
3 1 (10.00%) Windows 8
3 1 (10.00%) Windows XP
3 1 (10.00%) Mac OS X
3 1 (10.00%) UNIX
Processes & Methodologies
1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 7 (70.00%) Mobile Device Management
4 2 (20.00%) Problem Management
5 1 (10.00%) Release Management
5 1 (10.00%) Configuration Management
5 1 (10.00%) Project Management
5 1 (10.00%) Service Delivery
5 1 (10.00%) Change Management
5 1 (10.00%) Regression Testing
5 1 (10.00%) Business Continuity
5 1 (10.00%) Document Management
5 1 (10.00%) Penetration Testing
5 1 (10.00%) Software Testing
5 1 (10.00%) Operations Management
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) SQL
1 1 (10.00%) VBScript
1 1 (10.00%) PowerShell
Qualifications
1 1 (10.00%) MCSE
1 1 (10.00%) ISEB
1 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) Xen
1 1 (10.00%) VMware Infrastructure
Vendors
1 2 (20.00%) Microsoft
2 1 (10.00%) Citrix
2 1 (10.00%) Apple
2 1 (10.00%) Wyse
2 1 (10.00%) VMware