The table below looks at the statistics for ITSM skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 80 75 70
Rank change year-on-year
-5 -5
Contract jobs citing ITSM 5 1 4
As % of all contract IT jobs located in Leeds 0.43% 0.11% 0.40%
As % of the Processes & Methodologies category 0.55% 0.14% 0.53%
Number of daily rates quoted 2 1 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£475 £250 £350
Average daily rate % change year-on-year
+90.00% -28.57%
UK excluding London average daily rate £405 £361 £325
% change year-on-year
+12.11% +11.15%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
916 732 760
As % of all contract IT jobs located in Leeds 78.76% 78.54% 75.25%
Number of daily rates quoted 622 439 412
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £275 £250 £244
10% offered a daily rate of more than £560 £450 £450
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 11 11 12
Average hourly rate £16.00 £15.50 £14.00
Average hourly rate % change year-on-year
+3.22% +10.71%
90% offered a hourly rate of more than £9.50 £10.40 £4.00
10% offered a hourly rate of more than £16.40 £20.20 £80.50
UK excluding London average hourly rate £25.00 £27.50 £30.00
% change year-on-year
-9.09% -8.33%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leeds region.

ITSM Daily Rate Trend in Leeds

ITSM
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leeds region.

ITSM Hourly Rate Trend in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 27 November 2014, IT contractor jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 13 (92.86%) Service Management
2 8 (57.14%) ITIL
3 5 (35.71%) Data Management
3 5 (35.71%) Root Cause Analysis
3 5 (35.71%) ServiceNow
4 4 (28.57%) ITIL V3
4 4 (28.57%) Analytical Skills
4 4 (28.57%) MS PowerPoint
4 4 (28.57%) MS Excel
5 3 (21.43%) Google
5 3 (21.43%) Incident Management
5 3 (21.43%) Knowledge Management
5 3 (21.43%) Migration
5 3 (21.43%) Windows
5 3 (21.43%) MS Exchange
5 3 (21.43%) Microsoft
5 3 (21.43%) S/MIME
5 3 (21.43%) Active Directory
5 3 (21.43%) BMC
5 3 (21.43%) Windows Server 2003
5 3 (21.43%) Symantec
5 3 (21.43%) Remedy
5 3 (21.43%) Blackberry Enterprise Server
5 3 (21.43%) Configuration Management
5 3 (21.43%) Project Management
5 3 (21.43%) Google Apps
5 3 (21.43%) Symantec Enterprise Vault
5 3 (21.43%) Exchange Server 2013
5 3 (21.43%) Remedy ITSM
5 3 (21.43%) Postini

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 27 November 2014, IT contractor jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) MS Exchange
1 3 (21.43%) Blackberry Enterprise Server
1 3 (21.43%) Exchange Server 2013
1 3 (21.43%) Lync
1 3 (21.43%) Exchange Server 2010
2 2 (14.29%) SharePoint
Applications
1 4 (28.57%) MS PowerPoint
1 4 (28.57%) MS Excel
2 1 (7.14%) MS Visio
Business Applications
1 3 (21.43%) Remedy ITSM
Cloud Services
1 3 (21.43%) Google Apps
Communications & Networking
1 3 (21.43%) S/MIME
1 3 (21.43%) Unified Communications
General
1 1 (7.14%) Finance
1 1 (7.14%) Banking
Job Titles
1 3 (21.43%) Problem Manager
1 3 (21.43%) Incident Manager
1 3 (21.43%) Project Manager
1 3 (21.43%) Incident & Problem Manager
2 2 (14.29%) Business Data Analyst
2 2 (14.29%) Data Analyst
2 2 (14.29%) Business Analyst
2 2 (14.29%) Analyst
2 2 (14.29%) Exchange Engineer
3 1 (7.14%) Systems Support Engineer
3 1 (7.14%) Infrastructure Engineer
3 1 (7.14%) Systems Engineer
3 1 (7.14%) Systems Support
3 1 (7.14%) Support Engineer
3 1 (7.14%) Architect
Miscellaneous
1 4 (28.57%) Analytical Skills
2 2 (14.29%) Enterprise Software
Operating Systems
1 3 (21.43%) Windows
1 3 (21.43%) Windows Server 2003
1 3 (21.43%) Windows Server 2008
Processes & Methodologies
1 13 (92.86%) Service Management
2 8 (57.14%) ITIL
3 5 (35.71%) Data Management
3 5 (35.71%) Root Cause Analysis
4 4 (28.57%) ITIL V3
5 3 (21.43%) Incident Management
5 3 (21.43%) Knowledge Management
5 3 (21.43%) Migration
5 3 (21.43%) Configuration Management
5 3 (21.43%) Project Management
6 2 (14.29%) Demand Management
6 2 (14.29%) Problem Management
7 1 (7.14%) Service Delivery
7 1 (7.14%) Agile Software Development
7 1 (7.14%) Stakeholder Management
7 1 (7.14%) PRINCE2
Programming Languages
1 1 (7.14%) SQL
System Software
1 3 (21.43%) Active Directory
Systems Management
1 3 (21.43%) Symantec Enterprise Vault
1 3 (21.43%) SCOM
Vendors
1 5 (35.71%) ServiceNow
2 3 (21.43%) Google
2 3 (21.43%) Microsoft
2 3 (21.43%) BMC
2 3 (21.43%) Symantec
2 3 (21.43%) Remedy
2 3 (21.43%) Postini
3 2 (14.29%) CheckPoint