The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 69 69 54
Rank change year-on-year
0 -15
Contract jobs requiring a Support Analyst 33 9 24
As % of all contract IT jobs located in Leeds 2.03% 0.85% 2.76%
As % of the Job Titles category 2.20% 0.91% 2.92%
Number of daily rates quoted 10 4 8
Average daily rate
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of your Daily Rate
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£281 £288 £107
Average daily rate % change year-on-year
-2.17% +168.69%
UK excluding London average daily rate £250 £200 £228
% change year-on-year
+25.00% -12.08%
Number of hourly rates quoted 9 1 0
Average hourly rate £13.00 £17.50 -
Average hourly rate % change year-on-year
-25.71% -
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1497 988 822
As % of all contract IT jobs located in Leeds 92.12% 93.12% 94.48%
Number of daily rates quoted 1074 674 443
Average daily rate £363 £325 £313
Average daily rate % change year-on-year
+11.53% +4.00%
90% offered a daily rate of more than £270 £185 £175
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 38 23 34
Average hourly rate £14.00 £13.20 £29.25
Average hourly rate % change year-on-year
+6.06% -54.87%
90% offered a hourly rate of more than £9.25 £11.80 £10.65
10% offered a hourly rate of more than £22.50 £17.50 £45.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Leeds region.

Support Analyst Daily Rate Trend in Leeds

Support Analyst
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Leeds region over the 3 months to 31 July 2015.

Support Analyst Daily Rate Histogram in Leeds

Support Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Leeds region.

Support Analyst Hourly Rate Trend in Leeds

Support Analyst
Hourly Rate Histogram in Leeds

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Leeds region over the 3 months to 31 July 2015.

Support Analyst Hourly Rate Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 31 July 2015, IT contractor jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 34 (51.52%) ITIL
2 31 (46.97%) Windows
3 27 (40.91%) SQL
4 25 (37.88%) Microsoft
5 17 (25.76%) SQL Server
6 14 (21.21%) PL/SQL
6 14 (21.21%) Oracle
6 14 (21.21%) Configuration Management
6 14 (21.21%) Analytical Skills
7 13 (19.70%) Windows 7
7 13 (19.70%) SC Cleared
7 13 (19.70%) Security Cleared
8 12 (18.18%) Active Directory
9 11 (16.67%) CRM
9 11 (16.67%) SharePoint
10 9 (13.64%) Windows XP
10 9 (13.64%) MS Exchange
10 9 (13.64%) T-SQL
10 9 (13.64%) MS Office
10 9 (13.64%) Microsoft Certification
10 9 (13.64%) SLA
11 8 (12.12%) Cloud Computing
11 8 (12.12%) Amdocs
11 8 (12.12%) ETL
11 8 (12.12%) Data Warehouse
12 7 (10.61%) Shell Script
12 7 (10.61%) LDAP
12 7 (10.61%) UNIX
12 7 (10.61%) ITIL Certification
12 7 (10.61%) Finance

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (16.67%) SharePoint
2 9 (13.64%) MS Exchange
3 4 (6.06%) IIS
4 3 (4.55%) Blackberry Enterprise Server
5 1 (1.52%) WebSphere
5 1 (1.52%) Exchange Server 2007
5 1 (1.52%) SharePoint 2010
5 1 (1.52%) Exchange Server 2010
5 1 (1.52%) Apache
5 1 (1.52%) Tomcat
Applications
1 9 (13.64%) MS Office
2 1 (1.52%) MS Excel
2 1 (1.52%) MS PowerPoint
Cloud Services
1 8 (12.12%) Cloud Computing
Communications & Networking
1 7 (10.61%) LDAP
2 6 (9.09%) GPRS
2 6 (9.09%) GSM
2 6 (9.09%) UMTS
2 6 (9.09%) 3G
2 6 (9.09%) 2G
2 6 (9.09%) LTE
2 6 (9.09%) Radio Access Network
3 3 (4.55%) Firewall
3 3 (4.55%) Extranet
4 2 (3.03%) SSL
5 1 (1.52%) Cisco Nexus
5 1 (1.52%) Cisco ASA
5 1 (1.52%) WAN
5 1 (1.52%) DHCP
5 1 (1.52%) DNS
5 1 (1.52%) LAN
Database & Business Intelligence
1 17 (25.76%) SQL Server
2 8 (12.12%) Data Warehouse
3 6 (9.09%) Oracle OWB
3 6 (9.09%) SQL Server 2008
3 6 (9.09%) SQL Server 2012
4 2 (3.03%) SQL Server 2005
4 2 (3.03%) Crystal Reports
Development Applications
1 5 (7.58%) Ant
1 5 (7.58%) Maven
2 3 (4.55%) PVCS
2 3 (4.55%) Subversion
3 1 (1.52%) Visual Studio
3 1 (1.52%) Visual Studio Team System
General
1 7 (10.61%) Finance
2 3 (4.55%) Law
3 2 (3.03%) Telecoms
3 2 (3.03%) Billing
4 1 (1.52%) Legal
Libraries, Frameworks & Software Standards
1 5 (7.58%) J2EE
1 5 (7.58%) Spring
2 4 (6.06%) Application Packaging
2 4 (6.06%) ODBC
Miscellaneous
1 14 (21.21%) Analytical Skills
2 5 (7.58%) Cryptography
3 3 (4.55%) Blackberry
3 3 (4.55%) Management Information System
4 2 (3.03%) Client/Server
4 2 (3.03%) Data Centre
5 1 (1.52%) Smartphone
5 1 (1.52%) Mobile App
5 1 (1.52%) Smartcard
Operating Systems
1 31 (46.97%) Windows
2 13 (19.70%) Windows 7
3 9 (13.64%) Windows XP
4 7 (10.61%) UNIX
5 5 (7.58%) Windows Server 2008
6 3 (4.55%) Linux
6 3 (4.55%) Apple iOS
7 2 (3.03%) Windows 8
8 1 (1.52%) Windows Server 2012
8 1 (1.52%) AIX
8 1 (1.52%) Solaris
8 1 (1.52%) Red Hat Enterprise Linux
8 1 (1.52%) Windows Server 2003
Processes & Methodologies
1 34 (51.52%) ITIL
2 14 (21.21%) Configuration Management
3 11 (16.67%) CRM
4 8 (12.12%) ETL
5 7 (10.61%) Incident Management
5 7 (10.61%) Problem Management
6 6 (9.09%) Document Management
6 6 (9.09%) Change Management
7 5 (7.58%) Workflow
7 5 (7.58%) Fault Management
8 4 (6.06%) User Acceptance Testing
8 4 (6.06%) Stakeholder Management
8 4 (6.06%) E-Commerce
8 4 (6.06%) Service Management
8 4 (6.06%) System Testing
8 4 (6.06%) Continuous Improvement
9 2 (3.03%) Digital Content Management
9 2 (3.03%) Data Centre Operations
9 2 (3.03%) Information Security
9 2 (3.03%) Content Management
Programming Languages
1 27 (40.91%) SQL
2 14 (21.21%) PL/SQL
3 9 (13.64%) T-SQL
4 7 (10.61%) Shell Script
5 5 (7.58%) Java
6 1 (1.52%) C#
6 1 (1.52%) PowerShell
Qualifications
1 13 (19.70%) SC Cleared
1 13 (19.70%) Security Cleared
2 9 (13.64%) Microsoft Certification
3 7 (10.61%) ITIL Certification
4 4 (6.06%) MCDST
5 3 (4.55%) MCP
6 1 (1.52%) CCNA
6 1 (1.52%) Cisco Certification
6 1 (1.52%) MOS
6 1 (1.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (13.64%) SLA
2 2 (3.03%) ISO/IEC 27001
3 1 (1.52%) QA
System Software
1 12 (18.18%) Active Directory
2 2 (3.03%) Terminal Services
Systems Management
1 4 (6.06%) Backup Exec
2 3 (4.55%) OpenView
3 1 (1.52%) SCCM
3 1 (1.52%) SCOrch
Vendors
1 25 (37.88%) Microsoft
2 14 (21.21%) Oracle
3 8 (12.12%) Amdocs
4 5 (7.58%) Sun
5 4 (6.06%) PeopleSoft
5 4 (6.06%) Citrix
5 4 (6.06%) Splunk
6 3 (4.55%) Cisco
7 2 (3.03%) ServiceNow
7 2 (3.03%) KANA
8 1 (1.52%) F5
8 1 (1.52%) HP
8 1 (1.52%) Avaya
8 1 (1.52%) Red Hat
8 1 (1.52%) CheckPoint
8 1 (1.52%) VMware