The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 64 70 30
Rank change year-on-year
+6 -40
Contract jobs requiring a Support Analyst 24 6 40
As % of all contract IT jobs located in Leeds 2.21% 0.63% 4.98%
As % of the Job Titles category 2.41% 0.67% 5.31%
Number of daily rates quoted 15 1 20
Average daily rate
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£225 £140 £206
Average daily rate % change year-on-year
+60.71% -32.12%
90% offered a daily rate of more than £125 £140 £100
10% offered a daily rate of more than £338 £140 £275
UK excluding London average daily rate £198 £215 £225
% change year-on-year
-8.13% -4.44%
Number of hourly rates quoted 1 1 3
Average hourly rate £10.00 £10.10 £14.00
Average hourly rate % change year-on-year
-0.99% -27.85%
UK excluding London average hourly rate £16.00 £15.38 £13.75
% change year-on-year
+4.06% +11.81%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
995 902 753
As % of all contract IT jobs located in Leeds 91.79% 94.85% 93.66%
Number of daily rates quoted 717 554 394
Average daily rate £375 £325 £313
Average daily rate % change year-on-year
+15.38% +3.83%
90% offered a daily rate of more than £225 £225 £180
10% offered a daily rate of more than £525 £450 £440
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 21 15 44
Average hourly rate £13.50 £12.50 £11.50
Average hourly rate % change year-on-year
+8.00% +8.69%
90% offered a hourly rate of more than £10.00 £10.10 £9.14
10% offered a hourly rate of more than £18.00 £27.00 £112.80
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Leeds region.

Support Analyst Daily Rate Trend in Leeds

Support Analyst
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Leeds region over the 3 months to 30 January 2015.

Support Analyst Daily Rate Histogram in Leeds

Support Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Leeds region.

Support Analyst Hourly Rate Trend in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT contractor jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 24 (40.68%) Linux
2 20 (33.90%) Windows
3 19 (32.20%) ITIL
4 18 (30.51%) UNIX
5 16 (27.12%) Red Hat
5 16 (27.12%) Splunk
6 14 (23.73%) Oracle
7 13 (22.03%) SQL
7 13 (22.03%) Microsoft
8 11 (18.64%) Incident Management
8 11 (18.64%) Security Cleared
9 10 (16.95%) SC Cleared
10 9 (15.25%) Puppet
11 8 (13.56%) Service Management
11 8 (13.56%) CentOS
11 8 (13.56%) Red Hat Enterprise Linux
11 8 (13.56%) Java
11 8 (13.56%) SQL Server
11 8 (13.56%) LDAP
11 8 (13.56%) E-Commerce
12 7 (11.86%) Configuration Management
12 7 (11.86%) Ubuntu
12 7 (11.86%) Windows Server 2008
12 7 (11.86%) PostgreSQL
12 7 (11.86%) Oracle Database
13 6 (10.17%) Analytical Skills
13 6 (10.17%) Citrix
13 6 (10.17%) Python
14 5 (8.47%) Active Directory
14 5 (8.47%) Workflow

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.78%) MS Exchange
2 3 (5.08%) Tomcat
3 2 (3.39%) IBM HTTP Server
3 2 (3.39%) WebSphere
3 2 (3.39%) IIS
4 1 (1.69%) WebSphere Application Server
4 1 (1.69%) Apache
4 1 (1.69%) Exchange Server 2007
4 1 (1.69%) Oracle Workflow
Applications
1 3 (5.08%) MS Excel
2 2 (3.39%) MS Office
Business Applications
1 1 (1.69%) BPCS
1 1 (1.69%) Oracle EBS
Cloud Services
1 1 (1.69%) Office 365
Communications & Networking
1 8 (13.56%) LDAP
2 3 (5.08%) SAN
3 1 (1.69%) ISDN
3 1 (1.69%) LAN
3 1 (1.69%) WAN
3 1 (1.69%) DHCP
3 1 (1.69%) DNS
3 1 (1.69%) SSL
3 1 (1.69%) SSH
3 1 (1.69%) PuTTY
Database & Business Intelligence
1 8 (13.56%) SQL Server
2 7 (11.86%) PostgreSQL
2 7 (11.86%) Oracle Database
3 2 (3.39%) Oracle OWB
3 2 (3.39%) Data Warehouse
3 2 (3.39%) DB2
4 1 (1.69%) MySQL
4 1 (1.69%) Relational Database
Development Applications
1 2 (3.39%) Subversion
1 2 (3.39%) PVCS
2 1 (1.69%) JIRA
General
1 2 (3.39%) Finance
2 1 (1.69%) Pharmaceutical
2 1 (1.69%) Legal
2 1 (1.69%) Retail
2 1 (1.69%) Billing
Libraries, Frameworks & Software Standards
1 2 (3.39%) Ajax
1 2 (3.39%) HTML
1 2 (3.39%) .NET
2 1 (1.69%) ASP.NET
2 1 (1.69%) EDI
2 1 (1.69%) XMPP
Miscellaneous
1 6 (10.17%) Analytical Skills
2 4 (6.78%) Client/Server
3 3 (5.08%) NHS
4 1 (1.69%) Smartcard
4 1 (1.69%) Video Conferencing
4 1 (1.69%) Management Information System
Operating Systems
1 24 (40.68%) Linux
2 20 (33.90%) Windows
3 18 (30.51%) UNIX
4 8 (13.56%) CentOS
4 8 (13.56%) Red Hat Enterprise Linux
5 7 (11.86%) Ubuntu
5 7 (11.86%) Windows Server 2008
6 4 (6.78%) Windows Server 2003
7 3 (5.08%) AIX
7 3 (5.08%) Solaris
7 3 (5.08%) Windows XP
7 3 (5.08%) Windows 7
8 1 (1.69%) HPUX
8 1 (1.69%) Debian
8 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 19 (32.20%) ITIL
2 11 (18.64%) Incident Management
3 8 (13.56%) Service Management
3 8 (13.56%) E-Commerce
4 7 (11.86%) Configuration Management
5 5 (8.47%) Workflow
6 3 (5.08%) ITIL V3
7 2 (3.39%) DevOps
7 2 (3.39%) User Acceptance Testing
7 2 (3.39%) Problem Management
7 2 (3.39%) Systems Analysis
7 2 (3.39%) Data Modelling
7 2 (3.39%) ETL
7 2 (3.39%) ERP
8 1 (1.69%) CRM
8 1 (1.69%) Business Intelligence
8 1 (1.69%) Business Analysis
8 1 (1.69%) Logistics
8 1 (1.69%) CMMI
8 1 (1.69%) Service Delivery
Programming Languages
1 13 (22.03%) SQL
2 8 (13.56%) Java
3 6 (10.17%) Python
4 3 (5.08%) PL/SQL
5 2 (3.39%) Shell Script
5 2 (3.39%) JavaScript
6 1 (1.69%) T-SQL
6 1 (1.69%) C#
Qualifications
1 11 (18.64%) Security Cleared
2 10 (16.95%) SC Cleared
3 1 (1.69%) Microsoft Certification
Quality Assurance & Compliance
1 4 (6.78%) SLA
2 1 (1.69%) COBIT
2 1 (1.69%) QA
System Software
1 5 (8.47%) Active Directory
2 1 (1.69%) Hyper-V
Systems Management
1 9 (15.25%) Puppet
2 3 (5.08%) Nagios
2 3 (5.08%) Backup Exec
3 2 (3.39%) OpenView
Vendors
1 16 (27.12%) Red Hat
1 16 (27.12%) Splunk
2 14 (23.73%) Oracle
3 13 (22.03%) Microsoft
4 6 (10.17%) Citrix
5 4 (6.78%) VMware
6 3 (5.08%) HP
7 2 (3.39%) Cisco
7 2 (3.39%) IBM
8 1 (1.69%) SAP
8 1 (1.69%) Business Objects
8 1 (1.69%) Informatica
8 1 (1.69%) NetApp
8 1 (1.69%) Polycom
8 1 (1.69%) Tandberg
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