The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 62 70 38
Rank change year-on-year
+8 -32
Contract jobs requiring a Support Analyst 26 7 29
As % of all contract IT jobs located in Leeds 2.25% 0.72% 3.78%
As % of the Job Titles category 2.45% 0.76% 4.00%
Number of daily rates quoted 16 3 11
Average daily rate
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£260 £250 £120
Average daily rate % change year-on-year
+4.00% +108.33%
90% offered a daily rate of more than £124 £162 £100
10% offered a daily rate of more than £350 £290 £275
UK excluding London average daily rate £220 £225 £245
% change year-on-year
-2.22% -8.16%
Number of hourly rates quoted 1 0 3
Average hourly rate £10.00 - £14.00
UK excluding London average hourly rate £16.00 £16.00 £14.50
% change year-on-year
- +10.34%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1062 924 725
As % of all contract IT jobs located in Leeds 91.71% 94.77% 94.40%
Number of daily rates quoted 735 580 351
Average daily rate £375 £325 £320
Average daily rate % change year-on-year
+15.38% +1.56%
90% offered a daily rate of more than £245 £225 £163
10% offered a daily rate of more than £500 £450 £430
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 30 22 45
Average hourly rate £12.50 £13.50 £11.50
Average hourly rate % change year-on-year
-7.44% +17.39%
90% offered a hourly rate of more than £10.00 £11.00 £10.00
10% offered a hourly rate of more than £35.00 £27.00 £111.60
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Leeds region.

Support Analyst Daily Rate Trend in Leeds

Support Analyst
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Leeds region over the 3 months to 3 March 2015.

Support Analyst Daily Rate Histogram in Leeds

Support Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Leeds region.

Support Analyst Hourly Rate Trend in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 3 March 2015, IT contractor jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 23 (38.98%) Oracle
1 23 (38.98%) ITIL
2 21 (35.59%) SQL
3 20 (33.90%) Security Cleared
4 19 (32.20%) SC Cleared
5 18 (30.51%) Windows
6 16 (27.12%) Splunk
6 16 (27.12%) Analytical Skills
7 15 (25.42%) UNIX
8 13 (22.03%) Linux
8 13 (22.03%) LDAP
8 13 (22.03%) PL/SQL
8 13 (22.03%) Microsoft
9 12 (20.34%) Java
10 11 (18.64%) Configuration Management
11 10 (16.95%) Incident Management
12 8 (13.56%) Oracle OWB
12 8 (13.56%) Shell Script
12 8 (13.56%) Red Hat
12 8 (13.56%) ETL
12 8 (13.56%) Data Warehouse
13 7 (11.86%) SQL Server
13 7 (11.86%) Puppet
13 7 (11.86%) Windows Server 2008
14 6 (10.17%) Oracle Database
14 6 (10.17%) SLA
15 5 (8.47%) Ubuntu
15 5 (8.47%) Subversion
15 5 (8.47%) Service Management
15 5 (8.47%) PostgreSQL

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.78%) MS Exchange
2 3 (5.08%) Tomcat
3 2 (3.39%) IIS
3 2 (3.39%) IBM HTTP Server
3 2 (3.39%) WebSphere
4 1 (1.69%) Exchange Server 2007
4 1 (1.69%) Apache
4 1 (1.69%) WebSphere Application Server
Applications
1 3 (5.08%) MS Office
1 3 (5.08%) MS Excel
Business Applications
1 1 (1.69%) BPCS
1 1 (1.69%) Oracle EBS
Cloud Services
1 5 (8.47%) Cloud Computing
2 1 (1.69%) Office 365
Communications & Networking
1 13 (22.03%) LDAP
2 2 (3.39%) GPRS
2 2 (3.39%) GSM
2 2 (3.39%) UMTS
2 2 (3.39%) SSL
2 2 (3.39%) SAN
2 2 (3.39%) 3G
2 2 (3.39%) 2G
2 2 (3.39%) LTE
2 2 (3.39%) Radio Access Network
3 1 (1.69%) PuTTY
3 1 (1.69%) SSH
3 1 (1.69%) Firewall
3 1 (1.69%) WAN
3 1 (1.69%) DHCP
3 1 (1.69%) DNS
3 1 (1.69%) ISDN
3 1 (1.69%) LAN
Database & Business Intelligence
1 8 (13.56%) Data Warehouse
1 8 (13.56%) Oracle OWB
2 7 (11.86%) SQL Server
3 6 (10.17%) Oracle Database
4 5 (8.47%) PostgreSQL
5 2 (3.39%) DB2
6 1 (1.69%) Relational Database
6 1 (1.69%) MySQL
Development Applications
1 5 (8.47%) PVCS
1 5 (8.47%) Subversion
2 4 (6.78%) Maven
2 4 (6.78%) Ant
3 1 (1.69%) JIRA
General
1 2 (3.39%) Finance
2 1 (1.69%) Legal
2 1 (1.69%) Retail
2 1 (1.69%) Billing
2 1 (1.69%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (6.78%) J2EE
1 4 (6.78%) Spring
2 2 (3.39%) Ajax
2 2 (3.39%) HTML
3 1 (1.69%) .NET
3 1 (1.69%) ASP.NET
3 1 (1.69%) EDI
3 1 (1.69%) XMPP
Miscellaneous
1 16 (27.12%) Analytical Skills
2 4 (6.78%) Cryptography
3 2 (3.39%) Client/Server
3 2 (3.39%) NHS
4 1 (1.69%) Smartcard
4 1 (1.69%) Management Information System
4 1 (1.69%) Smartphone
4 1 (1.69%) Video Conferencing
Operating Systems
1 18 (30.51%) Windows
2 15 (25.42%) UNIX
3 13 (22.03%) Linux
4 7 (11.86%) Windows Server 2008
5 5 (8.47%) Ubuntu
6 4 (6.78%) CentOS
6 4 (6.78%) Windows 7
7 3 (5.08%) Red Hat Enterprise Linux
7 3 (5.08%) Windows XP
7 3 (5.08%) Windows Server 2003
7 3 (5.08%) AIX
7 3 (5.08%) Solaris
8 1 (1.69%) Windows 8
8 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 23 (38.98%) ITIL
2 11 (18.64%) Configuration Management
3 10 (16.95%) Incident Management
4 8 (13.56%) ETL
5 5 (8.47%) Service Management
5 5 (8.47%) E-Commerce
6 3 (5.08%) Change Management
6 3 (5.08%) Problem Management
7 2 (3.39%) Fault Management
7 2 (3.39%) User Acceptance Testing
7 2 (3.39%) DevOps
7 2 (3.39%) Systems Analysis
7 2 (3.39%) ERP
7 2 (3.39%) Data Modelling
8 1 (1.69%) CRM
8 1 (1.69%) CMMI
8 1 (1.69%) Service Delivery
8 1 (1.69%) Business Analysis
8 1 (1.69%) Business Intelligence
8 1 (1.69%) E-business
Programming Languages
1 21 (35.59%) SQL
2 13 (22.03%) PL/SQL
3 12 (20.34%) Java
4 8 (13.56%) Shell Script
5 4 (6.78%) Python
6 2 (3.39%) JavaScript
7 1 (1.69%) C#
7 1 (1.69%) T-SQL
Qualifications
1 20 (33.90%) Security Cleared
2 19 (32.20%) SC Cleared
3 4 (6.78%) ITIL Certification
4 1 (1.69%) Microsoft Certification
Quality Assurance & Compliance
1 6 (10.17%) SLA
2 1 (1.69%) COBIT
2 1 (1.69%) QA
System Software
1 5 (8.47%) Active Directory
2 1 (1.69%) Hyper-V
Systems Management
1 7 (11.86%) Puppet
2 5 (8.47%) OpenView
3 3 (5.08%) Backup Exec
4 1 (1.69%) Nagios
Vendors
1 23 (38.98%) Oracle
2 16 (27.12%) Splunk
3 13 (22.03%) Microsoft
4 8 (13.56%) Red Hat
5 5 (8.47%) Citrix
6 4 (6.78%) Sun
7 3 (5.08%) HP
7 3 (5.08%) Cisco
7 3 (5.08%) VMware
8 2 (3.39%) Amdocs
8 2 (3.39%) IBM
9 1 (1.69%) SAP
9 1 (1.69%) NetApp
9 1 (1.69%) Polycom
9 1 (1.69%) Tandberg
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The Bridge Ltd
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