The first table below looks at the demand for ITSM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 90 92 75
Rank change year-on-year
+2 -17
Contract jobs citing ITSM 3 2 2
As % of all contract IT jobs located in West Yorkshire 0.240% 0.127% 0.175%
As % of the Processes & Methodologies category 0.337% 0.175% 0.266%
Number of daily rates quoted 1 0 0
Average daily rate £125 - -
UK excluding London average daily rate £390 £350 £350
% change year-on-year
+11.42% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £13.50 £18.00
% change year-on-year
+14.81% -25.00%
All Processes & Methodologies
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
890 1143 753
As % of all contract IT jobs located in West Yorkshire 71.09% 72.34% 65.76%
Number of daily rates quoted 487 666 361
Average daily rate £325 £350 £350
Average daily rate % change year-on-year
-7.14% -
90% offered a daily rate of more than £225 £230 £225
10% offered a daily rate of more than £450 £457 £475
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 25 24 30
Average hourly rate £23.50 £18.00 £17.50
Average hourly rate % change year-on-year
+30.55% +2.85%
90% offered a hourly rate of more than £11.35 £12.00 £7.00
10% offered a hourly rate of more than £38.00 £62.50 £25.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
ITSM
Yorkshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Yorkshire region.

West Yorkshire ITSM Daily Rate Trend

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Yorkshire region.

West Yorkshire ITSM Hourly Rate Trend

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Leeds - 2 £125 -
Bradford - 1 - -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 11 (91.67%) ITIL
2 10 (83.33%) Service Management
3 7 (58.33%) Mobile App
3 7 (58.33%) Mobile Device Management
4 3 (25.00%) Windows
4 3 (25.00%) NHS
5 2 (16.67%) Service Delivery
5 2 (16.67%) MS Office
5 2 (16.67%) SLA
5 2 (16.67%) Microsoft
5 2 (16.67%) Problem Management
5 2 (16.67%) Windows 7
5 2 (16.67%) VPN
5 2 (16.67%) Management Information System
5 2 (16.67%) Telecoms
5 2 (16.67%) Finance
6 1 (8.333%) Retail
6 1 (8.333%) Document Management
6 1 (8.333%) SQL Server Reporting Services
6 1 (8.333%) Penetration Testing
6 1 (8.333%) Software Testing
6 1 (8.333%) InfoPath
6 1 (8.333%) Operations Management
6 1 (8.333%) Xen
6 1 (8.333%) VMware
6 1 (8.333%) Business Continuity
6 1 (8.333%) Wyse
6 1 (8.333%) DNS
6 1 (8.333%) SSL
6 1 (8.333%) iPad

ITSM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.333%) IIS
1 1 (8.333%) Blackberry Enterprise Server
1 1 (8.333%) SharePoint
1 1 (8.333%) MS Exchange
Applications
1 2 (16.67%) MS Office
2 1 (8.333%) InfoPath
2 1 (8.333%) MS Excel
Communications & Networking
1 2 (16.67%) VPN
2 1 (8.333%) DNS
2 1 (8.333%) SSL
2 1 (8.333%) Internet
2 1 (8.333%) TCP/IP
Database & Business Intelligence
1 1 (8.333%) SQL Server Reporting Services
1 1 (8.333%) SQL Server
Development Applications
1 1 (8.333%) Visual Studio
General
1 2 (16.67%) Telecoms
1 2 (16.67%) Finance
2 1 (8.333%) Retail
Job Titles
1 6 (50.00%) Architect
2 2 (16.67%) Customer Services Manager
2 2 (16.67%) Operations Manager
2 2 (16.67%) Service Manager
3 1 (8.333%) Service Desk Analyst
3 1 (8.333%) Implementation Consultant
3 1 (8.333%) ITIL Consultant
3 1 (8.333%) Applications Engineer
3 1 (8.333%) Service Operations Manager
3 1 (8.333%) Analyst
3 1 (8.333%) Consultant
3 1 (8.333%) Support Technician
3 1 (8.333%) Service Analyst
Miscellaneous
1 7 (58.33%) Mobile App
2 3 (25.00%) NHS
3 2 (16.67%) Management Information System
4 1 (8.333%) iPad
4 1 (8.333%) Fat Client
4 1 (8.333%) iPhone
4 1 (8.333%) CMDB
4 1 (8.333%) Enterprise Software
4 1 (8.333%) Thin Client
4 1 (8.333%) Blackberry
Operating Systems
1 3 (25.00%) Windows
2 2 (16.67%) Windows 7
3 1 (8.333%) Apple iOS
3 1 (8.333%) Windows 8
3 1 (8.333%) Mac OS X
3 1 (8.333%) UNIX
3 1 (8.333%) Windows XP
Processes & Methodologies
1 11 (91.67%) ITIL
2 10 (83.33%) Service Management
3 7 (58.33%) Mobile Device Management
4 2 (16.67%) Service Delivery
4 2 (16.67%) Problem Management
5 1 (8.333%) Document Management
5 1 (8.333%) Penetration Testing
5 1 (8.333%) Software Testing
5 1 (8.333%) Operations Management
5 1 (8.333%) Business Continuity
5 1 (8.333%) ITIL V3
5 1 (8.333%) ITIL V2
5 1 (8.333%) Capacity Management
5 1 (8.333%) Release Management
5 1 (8.333%) Change Management
5 1 (8.333%) Regression Testing
5 1 (8.333%) Configuration Management
5 1 (8.333%) Project Management
Programming Languages
1 1 (8.333%) PowerShell
1 1 (8.333%) C#
1 1 (8.333%) SQL
1 1 (8.333%) VBScript
Qualifications
1 1 (8.333%) ISEB
1 1 (8.333%) Microsoft Certification
1 1 (8.333%) MCSE
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 1 (8.333%) Xen
1 1 (8.333%) VMware Infrastructure
1 1 (8.333%) Active Directory
Vendors
1 2 (16.67%) Microsoft
2 1 (8.333%) VMware
2 1 (8.333%) Wyse
2 1 (8.333%) Citrix
2 1 (8.333%) Apple