The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 78 91 97
Rank change year-on-year
+13 +6
Contract jobs citing ITSM 43 6 1
As % of all contract IT jobs located in West Yorkshire 1.98% 0.36% 0.066%
As % of the Processes & Methodologies category 2.41% 0.45% 0.086%
Number of daily rates quoted 35 5 0
Average daily rate
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of your Daily Rate
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£325 £350 -
Average daily rate % change year-on-year
-7.14% -
UK excluding London average daily rate £375 £375 £375
Number of hourly rates quoted 1 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £18.52 £17.50 £15.50
% change year-on-year
+5.82% +12.90%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1785 1334 1159
As % of all contract IT jobs located in West Yorkshire 82.33% 79.93% 76.65%
Number of daily rates quoted 1293 861 616
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £275 £225 £211
10% offered a daily rate of more than £510 £465 £450
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 44 24 41
Average hourly rate £23.13 £13.50 £34.50
Average hourly rate % change year-on-year
+71.29% -60.86%
90% offered a hourly rate of more than £12.00 £9.00 £16.80
10% offered a hourly rate of more than £45.00 £34.00 £45.00
UK excluding London average hourly rate £30.52 £26.00 £31.00
% change year-on-year
+17.38% -16.12%

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Yorkshire region.

ITSM Daily Rate Trend in West Yorkshire

ITSM
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Yorkshire region over the 3 months to 4 August 2015.

ITSM Daily Rate Histogram in West Yorkshire

ITSM
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Yorkshire region.

ITSM Hourly Rate Trend in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +13 40 £340 -2.85% 2
Bradford - 1 £225 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 4 August 2015, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 56 (81.16%) Service Management
2 33 (47.83%) ITIL
3 22 (31.88%) Project Management
4 21 (30.43%) Change Management
4 21 (30.43%) Incident Management
5 20 (28.99%) Problem Management
6 18 (26.09%) Agile Software Development
7 17 (24.64%) Mentoring
8 16 (23.19%) Finance
9 15 (21.74%) Configuration Management
9 15 (21.74%) Matrix Management
9 15 (21.74%) Software Delivery
10 14 (20.29%) Coaching
10 14 (20.29%) Business Analysis
11 12 (17.39%) Scrum
11 12 (17.39%) Release Management
12 11 (15.94%) QA
13 10 (14.49%) PRINCE2
13 10 (14.49%) SLA
14 8 (11.59%) Microsoft
14 8 (11.59%) NHS
14 8 (11.59%) Knowledge Management
15 7 (10.14%) Workflow
15 7 (10.14%) Service Delivery
15 7 (10.14%) Windows
15 7 (10.14%) Performance Management
15 7 (10.14%) Service Continuity Management
15 7 (10.14%) Trend Analysis
16 6 (8.70%) Capacity Management
16 6 (8.70%) Remedy ITSM

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 4 August 2015, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.25%) SharePoint
2 2 (2.90%) MS Exchange
2 2 (2.90%) Exchange Server 2007
2 2 (2.90%) OpenStack
Applications
1 4 (5.80%) MS Excel
2 3 (4.35%) MS Office
Business Applications
1 6 (8.70%) Remedy ITSM
2 3 (4.35%) assyst
3 2 (2.90%) Misys Midas
Cloud Services
1 2 (2.90%) Microsoft Azure
1 2 (2.90%) Amazon AWS
2 1 (1.45%) SaaS
Communications & Networking
1 1 (1.45%) LDAP
1 1 (1.45%) SMS
1 1 (1.45%) DHCP
1 1 (1.45%) DNS
1 1 (1.45%) Intranet
Database & Business Intelligence
1 1 (1.45%) SQL Server
1 1 (1.45%) Crystal Reports
General
1 16 (23.19%) Finance
2 5 (7.25%) Telecoms
3 2 (2.90%) Law
4 1 (1.45%) Legal
4 1 (1.45%) Publishing
4 1 (1.45%) Banking
4 1 (1.45%) Retail
4 1 (1.45%) Retail Banking
Job Titles
1 11 (15.94%) Analyst
2 10 (14.49%) Delivery Manager
3 8 (11.59%) Service Manager
3 8 (11.59%) Service Analyst
4 5 (7.25%) Incident Manager
4 5 (7.25%) Service Management Analyst
4 5 (7.25%) IT Services Manager
5 4 (5.80%) Consultant
5 4 (5.80%) Configuration Manager
5 4 (5.80%) Project Manager
6 3 (4.35%) Coordinator
6 3 (4.35%) Incident Analyst
6 3 (4.35%) Designer
7 2 (2.90%) Capacity Management Specialist
7 2 (2.90%) Architect
7 2 (2.90%) Systems Analyst
7 2 (2.90%) Technical Architect
7 2 (2.90%) Author
7 2 (2.90%) Technical Author
7 2 (2.90%) Development Manager
Libraries, Frameworks & Software Standards
1 2 (2.90%) Web Services
1 2 (2.90%) Middleware
2 1 (1.45%) HTML
2 1 (1.45%) XML
2 1 (1.45%) ODBC
Miscellaneous
1 8 (11.59%) NHS
2 5 (7.25%) CMDB
3 3 (4.35%) Management Information System
4 2 (2.90%) Blackberry
4 2 (2.90%) Public Cloud
4 2 (2.90%) Data Centre
5 1 (1.45%) Graphic Design
5 1 (1.45%) Reference Data
5 1 (1.45%) Mobile App
5 1 (1.45%) Analytical Skills
Operating Systems
1 7 (10.14%) Windows
Processes & Methodologies
1 56 (81.16%) Service Management
2 33 (47.83%) ITIL
3 22 (31.88%) Project Management
4 21 (30.43%) Change Management
4 21 (30.43%) Incident Management
5 20 (28.99%) Problem Management
6 18 (26.09%) Agile Software Development
7 17 (24.64%) Mentoring
8 15 (21.74%) Software Delivery
8 15 (21.74%) Matrix Management
8 15 (21.74%) Configuration Management
9 14 (20.29%) Business Analysis
9 14 (20.29%) Coaching
10 12 (17.39%) Release Management
10 12 (17.39%) Scrum
11 10 (14.49%) PRINCE2
12 8 (11.59%) Knowledge Management
13 7 (10.14%) Performance Management
13 7 (10.14%) Trend Analysis
13 7 (10.14%) Workflow
Programming Languages
1 4 (5.80%) SQL
2 1 (1.45%) T-SQL
2 1 (1.45%) PowerShell
2 1 (1.45%) JavaScript
Qualifications
1 4 (5.80%) Security Cleared
2 3 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 11 (15.94%) QA
2 10 (14.49%) SLA
3 2 (2.90%) Sarbanes-Oxley
4 1 (1.45%) Data Quality
System Software
1 3 (4.35%) Active Directory
2 2 (2.90%) Hyper-V
3 1 (1.45%) Tivoli Directory Server
3 1 (1.45%) Terminal Services
Systems Management
1 3 (4.35%) OpenView
2 2 (2.90%) SCCM
3 1 (1.45%) SCOrch
Vendors
1 8 (11.59%) Microsoft
2 6 (8.70%) Remedy
3 4 (5.80%) ServiceNow
3 4 (5.80%) HP
4 2 (2.90%) BMC
4 2 (2.90%) Google
5 1 (1.45%) iSOFT