The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 85 86 108
Rank change year-on-year
+1 +22
Contract jobs citing ITSM 11 8 7
As % of all contract IT jobs located in West Yorkshire 0.67% 0.55% 0.37%
As % of the Processes & Methodologies category 0.86% 0.70% 0.48%
Number of daily rates quoted 7 3 5
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £390 £375
Average daily rate % change year-on-year
-3.84% +4.00%
UK excluding London average daily rate £425 £348 £325
% change year-on-year
+22.30% +6.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £14.00 £17.00
% change year-on-year
+17.85% -17.64%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1278 1150 1450
As % of all contract IT jobs located in West Yorkshire 77.36% 79.09% 77.29%
Number of daily rates quoted 806 620 785
Average daily rate £355 £338 £350
Average daily rate % change year-on-year
+5.18% -3.57%
90% offered a daily rate of more than £225 £230 £250
10% offered a daily rate of more than £500 £450 £463
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 23 41 35
Average hourly rate £13.50 £36.75 £17.00
Average hourly rate % change year-on-year
-63.26% +116.17%
90% offered a hourly rate of more than £8.50 £17.50 £11.00
10% offered a hourly rate of more than £50.00 £45.00 £50.50
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Yorkshire region.

ITSM Daily Rate Trend in West Yorkshire

ITSM
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Yorkshire region over the 3 months to 18 September 2014.

ITSM Daily Rate Histogram in West Yorkshire

ITSM
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Yorkshire region.

ITSM Hourly Rate Trend in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +6 10 £375 -
Bradford -6 1 - -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 September 2014, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (80.00%) Service Management
2 6 (40.00%) ITIL
3 5 (33.33%) BMC
3 5 (33.33%) Remedy
3 5 (33.33%) Remedy ITSM
3 5 (33.33%) Root Cause Analysis
3 5 (33.33%) ServiceNow
4 4 (26.67%) Analytical Skills
4 4 (26.67%) ITIL V3
4 4 (26.67%) MS PowerPoint
4 4 (26.67%) Incident Management
4 4 (26.67%) Finance
4 4 (26.67%) ISEB
4 4 (26.67%) MS Excel
5 3 (20.00%) Windows
5 3 (20.00%) QuickTest Pro
5 3 (20.00%) MS Exchange
5 3 (20.00%) Microsoft
5 3 (20.00%) S/MIME
5 3 (20.00%) Active Directory
5 3 (20.00%) Migration
5 3 (20.00%) Stakeholder Management
5 3 (20.00%) Blackberry Enterprise Server
5 3 (20.00%) Windows Server 2003
5 3 (20.00%) Symantec
5 3 (20.00%) ISTQB
5 3 (20.00%) Google
5 3 (20.00%) Banking
5 3 (20.00%) Lync
5 3 (20.00%) Unified Communications

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 September 2014, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
1 3 (20.00%) Blackberry Enterprise Server
1 3 (20.00%) Lync
1 3 (20.00%) Exchange Server 2010
1 3 (20.00%) Exchange Server 2013
2 2 (13.33%) SharePoint
Applications
1 4 (26.67%) MS Excel
1 4 (26.67%) MS PowerPoint
2 1 (6.67%) MS Visio
Business Applications
1 5 (33.33%) Remedy ITSM
Cloud Services
1 3 (20.00%) Google Apps
Communications & Networking
1 3 (20.00%) S/MIME
1 3 (20.00%) Unified Communications
2 1 (6.67%) SAN
Database & Business Intelligence
1 1 (6.67%) Oracle Database 10g
1 1 (6.67%) Oracle Database
Development Applications
1 3 (20.00%) QuickTest Pro
General
1 4 (26.67%) Finance
2 3 (20.00%) Banking
3 1 (6.67%) Retail
3 1 (6.67%) Retail Banking
3 1 (6.67%) Advertising
Job Titles
1 3 (20.00%) Problem Manager
1 3 (20.00%) Incident Manager
1 3 (20.00%) Test Leader
1 3 (20.00%) Incident & Problem Manager
2 2 (13.33%) Exchange Engineer
2 2 (13.33%) Business Data Analyst
2 2 (13.33%) Data Analyst
2 2 (13.33%) Business Analyst
2 2 (13.33%) Analyst
3 1 (6.67%) Systems Engineer
3 1 (6.67%) DBA
3 1 (6.67%) Systems Support
3 1 (6.67%) Support Engineer
3 1 (6.67%) Infrastructure Engineer
3 1 (6.67%) Oracle DBA
3 1 (6.67%) Systems Support Engineer
3 1 (6.67%) Environment Manager
Miscellaneous
1 4 (26.67%) Analytical Skills
2 2 (13.33%) Enterprise Software
3 1 (6.67%) Replication
3 1 (6.67%) Clustering
3 1 (6.67%) Computer Science
Operating Systems
1 3 (20.00%) Windows
1 3 (20.00%) Windows Server 2003
1 3 (20.00%) Windows Server 2008
Processes & Methodologies
1 12 (80.00%) Service Management
2 6 (40.00%) ITIL
3 5 (33.33%) Root Cause Analysis
4 4 (26.67%) Incident Management
4 4 (26.67%) ITIL V3
5 3 (20.00%) Software Testing
5 3 (20.00%) Migration
5 3 (20.00%) Stakeholder Management
6 2 (13.33%) Data Management
6 2 (13.33%) Project Management
6 2 (13.33%) Problem Management
6 2 (13.33%) Test Strategy
6 2 (13.33%) Demand Management
7 1 (6.67%) Change Control
7 1 (6.67%) User Acceptance Testing
7 1 (6.67%) Automated Testing
7 1 (6.67%) Supplier Management
7 1 (6.67%) PRINCE2
7 1 (6.67%) Configuration Management
7 1 (6.67%) Change Management
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) PL/SQL
Qualifications
1 4 (26.67%) ISEB
2 3 (20.00%) ISTQB
3 2 (13.33%) ISTQB Foundation Certification
4 1 (6.67%) PRINCE2 Practitioner
4 1 (6.67%) APMP
4 1 (6.67%) Oracle Certification
4 1 (6.67%) ISEB Practitioner
System Software
1 3 (20.00%) Active Directory
2 1 (6.67%) Oracle RMAN
Systems Management
1 3 (20.00%) SCOM
1 3 (20.00%) Symantec Enterprise Vault
2 2 (13.33%) HP Quality Center
Vendors
1 5 (33.33%) BMC
1 5 (33.33%) Remedy
1 5 (33.33%) ServiceNow
2 3 (20.00%) Symantec
2 3 (20.00%) Google
2 3 (20.00%) Postini
2 3 (20.00%) Microsoft
3 2 (13.33%) CheckPoint
4 1 (6.67%) Oracle