The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 96 81 96
Rank change year-on-year
-15 +15
Contract jobs citing ITSM 12 17 6
As % of all contract IT jobs located in West Yorkshire 0.64% 1.08% 0.36%
As % of the Processes & Methodologies category 0.82% 1.40% 0.50%
Number of daily rates quoted 10 13 4
Average daily rate
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£325 £475 £336
Average daily rate % change year-on-year
-31.57% +41.36%
90% offered a daily rate of more than £260 £415 £244
10% offered a daily rate of more than £505 £500 £350
UK excluding London average daily rate £400 £375 £324
% change year-on-year
+6.66% +15.91%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £18.70 £14.50
% change year-on-year
-19.78% +28.96%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1464 1214 1209
As % of all contract IT jobs located in West Yorkshire 78.33% 76.88% 73.36%
Number of daily rates quoted 989 750 629
Average daily rate £380 £336 £340
Average daily rate % change year-on-year
+13.09% -1.03%
90% offered a daily rate of more than £275 £250 £215
10% offered a daily rate of more than £538 £450 £434
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 24 17 39
Average hourly rate £16.00 £17.25 £18.25
Average hourly rate % change year-on-year
-7.24% -5.47%
90% offered a hourly rate of more than £9.70 £12.50 £9.10
10% offered a hourly rate of more than £33.00 £25.00 £106.60
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Yorkshire region.

ITSM Daily Rate Trend in West Yorkshire

ITSM
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Yorkshire region over the 3 months to 19 December 2014.

ITSM Daily Rate Histogram in West Yorkshire

ITSM
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Yorkshire region.

ITSM Hourly Rate Trend in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +4 10 £413 +65.00% 4
Bradford - 2 £300 - 2
Huddersfield - - - -
Wakefield - - - -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 December 2014, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 22 (95.65%) Service Management
2 15 (65.22%) ITIL
3 6 (26.09%) Project Management
4 5 (21.74%) Configuration Management
4 5 (21.74%) Incident Management
4 5 (21.74%) Root Cause Analysis
4 5 (21.74%) ServiceNow
5 4 (17.39%) ITIL V3
5 4 (17.39%) Problem Management
5 4 (17.39%) Integration Testing
5 4 (17.39%) Analytical Skills
5 4 (17.39%) Stakeholder Management
5 4 (17.39%) Replication
5 4 (17.39%) Change Management
5 4 (17.39%) Data Management
5 4 (17.39%) Agile Software Development
5 4 (17.39%) MS PowerPoint
5 4 (17.39%) MS Excel
6 3 (13.04%) SharePoint
6 3 (13.04%) Windows
6 3 (13.04%) SQL
6 3 (13.04%) Oracle
6 3 (13.04%) MS Exchange
6 3 (13.04%) Microsoft
6 3 (13.04%) S/MIME
6 3 (13.04%) Active Directory
6 3 (13.04%) Windows Server 2003
6 3 (13.04%) Symantec
6 3 (13.04%) Blackberry Enterprise Server
6 3 (13.04%) Google

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 December 2014, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) SharePoint
1 3 (13.04%) MS Exchange
1 3 (13.04%) Blackberry Enterprise Server
1 3 (13.04%) Lync
1 3 (13.04%) Exchange Server 2010
1 3 (13.04%) Exchange Server 2013
Applications
1 4 (17.39%) MS PowerPoint
1 4 (17.39%) MS Excel
2 1 (4.35%) MS Visio
Business Applications
1 2 (8.70%) Remedy ITSM
2 1 (4.35%) Oracle Applications
Cloud Services
1 3 (13.04%) Google Apps
Communications & Networking
1 3 (13.04%) S/MIME
1 3 (13.04%) Unified Communications
Database & Business Intelligence
1 3 (13.04%) Oracle Database
2 2 (8.70%) Oracle Database 10g
3 1 (4.35%) Oracle Reports
3 1 (4.35%) Oracle OWB
Development Applications
1 2 (8.70%) QuickTest Pro
2 1 (4.35%) JIRA
General
1 1 (4.35%) Banking
1 1 (4.35%) Finance
Job Titles
1 3 (13.04%) Project Manager
1 3 (13.04%) Incident Manager
1 3 (13.04%) Problem Manager
1 3 (13.04%) Incident & Problem Manager
2 2 (8.70%) Exchange Engineer
2 2 (8.70%) Analyst
2 2 (8.70%) Delivery Manager
2 2 (8.70%) Oracle DBA
2 2 (8.70%) Services Delivery Manager
2 2 (8.70%) Service Manager
2 2 (8.70%) DBA
3 1 (4.35%) Systems Support
3 1 (4.35%) Support Engineer
3 1 (4.35%) Administrator
3 1 (4.35%) Business Analyst
3 1 (4.35%) Tester
3 1 (4.35%) Architect
3 1 (4.35%) Test Team Leader
3 1 (4.35%) Data Analyst
3 1 (4.35%) Systems Tester
Miscellaneous
1 4 (17.39%) Analytical Skills
1 4 (17.39%) Replication
2 2 (8.70%) Enterprise Software
2 2 (8.70%) Clustering
Operating Systems
1 3 (13.04%) Windows
1 3 (13.04%) Windows Server 2003
1 3 (13.04%) Windows Server 2008
Processes & Methodologies
1 22 (95.65%) Service Management
2 15 (65.22%) ITIL
3 6 (26.09%) Project Management
4 5 (21.74%) Configuration Management
4 5 (21.74%) Incident Management
4 5 (21.74%) Root Cause Analysis
5 4 (17.39%) ITIL V3
5 4 (17.39%) Problem Management
5 4 (17.39%) Integration Testing
5 4 (17.39%) Stakeholder Management
5 4 (17.39%) Change Management
5 4 (17.39%) Data Management
5 4 (17.39%) Agile Software Development
6 3 (13.04%) Business Analysis
6 3 (13.04%) Knowledge Management
6 3 (13.04%) Service Delivery
6 3 (13.04%) Migration
6 3 (13.04%) User Acceptance Testing
7 2 (8.70%) Service Continuity Management
7 2 (8.70%) Trend Analysis
Programming Languages
1 3 (13.04%) SQL
2 2 (8.70%) PL/SQL
Qualifications
1 3 (13.04%) ISTQB
2 2 (8.70%) Oracle Certification
Quality Assurance & Compliance
1 3 (13.04%) QA
2 2 (8.70%) SLA
System Software
1 3 (13.04%) Active Directory
2 2 (8.70%) Oracle RMAN
Systems Management
1 3 (13.04%) SCOM
1 3 (13.04%) Symantec Enterprise Vault
2 2 (8.70%) HP Quality Center
3 1 (4.35%) OpenView
Vendors
1 5 (21.74%) ServiceNow
2 3 (13.04%) Oracle
2 3 (13.04%) Microsoft
2 3 (13.04%) Symantec
2 3 (13.04%) Google
2 3 (13.04%) Postini
3 2 (8.70%) Remedy
3 2 (8.70%) BMC
4 1 (4.35%) HP
4 1 (4.35%) CheckPoint
Leeds, Yorkshire
Mozaic Services Limited
Posted: 5 days ago