The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 104 81 82
Rank change year-on-year
-23 +1
Contract jobs citing ITSM 12 27 20
As % of all contract IT jobs located in West Yorkshire 0.59% 1.53% 1.29%
As % of the Processes & Methodologies category 0.72% 1.83% 1.66%
Number of daily rates quoted 5 23 14
Average daily rate £120 £340 £475
Average daily rate % change year-on-year
-64.70% -28.42%
90% offered a daily rate of more than £98 £261 £378
10% offered a daily rate of more than £227 £470 £500
UK excluding London average daily rate £350 £375 £344
% change year-on-year
-6.66% +9.09%
Number of hourly rates quoted 1 0 0
Average hourly rate £12.00 - -
UK excluding London average hourly rate £13.00 £15.25 £22.50
% change year-on-year
-14.75% -32.22%
ITSM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1669 1475 1208
As % of all contract IT jobs located in West Yorkshire 82.14% 83.71% 77.73%
Number of daily rates quoted 1139 1037 736
Average daily rate £400 £378 £350
Average daily rate % change year-on-year
+5.96% +7.85%
90% offered a daily rate of more than £300 £275 £250
10% offered a daily rate of more than £575 £525 £459
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 37 29 14
Average hourly rate £18.00 £18.00 £21.24
Average hourly rate % change year-on-year
- -15.23%
90% offered a hourly rate of more than £12.30 £11.90 £12.39
10% offered a hourly rate of more than £21.40 £36.00 £175.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Yorkshire region.

ITSM Daily Rate Trend in West Yorkshire

ITSM
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Yorkshire region over the 3 months to 9 February 2016.

ITSM Daily Rate Histogram in West Yorkshire

ITSM
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Yorkshire region.

ITSM Hourly Rate Trend in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -22 10 £120 -64.70% 2
Bradford - 1 - - 1
Halifax - 1 - -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 9 February 2016, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 24 (88.89%) ITIL
2 15 (55.56%) Service Management
3 14 (51.85%) Incident Management
4 10 (37.04%) SLA
5 9 (33.33%) Windows
5 9 (33.33%) Finance
6 7 (25.93%) Telecoms
6 7 (25.93%) Problem Management
6 7 (25.93%) Active Directory
6 7 (25.93%) Change Management
7 6 (22.22%) ITIL Certification
7 6 (22.22%) Windows XP
7 6 (22.22%) Hyper-V
7 6 (22.22%) Windows 8
7 6 (22.22%) Windows Server
8 5 (18.52%) ITIL V3
8 5 (18.52%) MS Exchange
8 5 (18.52%) VMware Infrastructure
8 5 (18.52%) Windows Vista
8 5 (18.52%) DameWare
8 5 (18.52%) VMware
9 4 (14.81%) Microsoft
9 4 (14.81%) PRINCE2
9 4 (14.81%) Service Continuity Management
10 3 (11.11%) MS Excel
10 3 (11.11%) PRINCE2 Certification
10 3 (11.11%) Service Delivery
10 3 (11.11%) Knowledge Management
11 2 (7.41%) Stakeholder Management
11 2 (7.41%) Google

ITSM
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 9 February 2016, IT contractor jobs across the West Yorkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 2 (7.41%) OpenStack
Applications
1 3 (11.11%) MS Excel
2 2 (7.41%) MS Office
Cloud Services
1 2 (7.41%) Amazon AWS
1 2 (7.41%) Microsoft Azure
Communications & Networking
1 1 (3.70%) DNS
1 1 (3.70%) TCP/IP
1 1 (3.70%) VPN
Database & Business Intelligence
1 1 (3.70%) SQL Server
1 1 (3.70%) SQL Server 2012
General
1 9 (33.33%) Finance
2 7 (25.93%) Telecoms
3 1 (3.70%) Banking
Job Titles
1 10 (37.04%) Service Manager
2 7 (25.93%) Analyst
2 7 (25.93%) ITIL Manager
3 6 (22.22%) Operations Manager
3 6 (22.22%) Service Operations Manager
4 5 (18.52%) Incident Manager
4 5 (18.52%) Service Analyst
4 5 (18.52%) Service Desk Analyst
5 4 (14.81%) IT Manager
5 4 (14.81%) IT Services Manager
5 4 (14.81%) ITIL Incident Manager
5 4 (14.81%) Service Management Manager
6 3 (11.11%) Delivery Manager
6 3 (11.11%) IT Operations Manager
6 3 (11.11%) ITIL Service Delivery Manager
6 3 (11.11%) ITIL Service Manager
6 3 (11.11%) Service Design Manager
6 3 (11.11%) Services Delivery Manager
7 2 (7.41%) 1st Line Support Analyst
7 2 (7.41%) Designer
Miscellaneous
1 2 (7.41%) Data Centre
1 2 (7.41%) Public Cloud
2 1 (3.70%) Analytical Skills
2 1 (3.70%) CMDB
2 1 (3.70%) Management Information System
Operating Systems
1 9 (33.33%) Windows
2 6 (22.22%) Windows 8
2 6 (22.22%) Windows Server
2 6 (22.22%) Windows XP
3 5 (18.52%) Windows Vista
4 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 24 (88.89%) ITIL
2 15 (55.56%) Service Management
3 14 (51.85%) Incident Management
4 7 (25.93%) Change Management
4 7 (25.93%) Problem Management
5 5 (18.52%) ITIL V3
6 4 (14.81%) PRINCE2
6 4 (14.81%) Service Continuity Management
7 3 (11.11%) Knowledge Management
7 3 (11.11%) Service Delivery
8 2 (7.41%) Configuration Management
8 2 (7.41%) Stakeholder Management
8 2 (7.41%) Target Operating Model
8 2 (7.41%) Trend Analysis
9 1 (3.70%) Business Analysis
9 1 (3.70%) Capacity Management
9 1 (3.70%) Data Analysis
9 1 (3.70%) Migration
9 1 (3.70%) Project Management
9 1 (3.70%) Release Management
Programming Languages
1 1 (3.70%) PowerShell
Qualifications
1 6 (22.22%) ITIL Certification
2 3 (11.11%) PRINCE2 Certification
3 1 (3.70%) ITIL Foundation Certificate
3 1 (3.70%) MCITP
3 1 (3.70%) MCP
3 1 (3.70%) MCSA
3 1 (3.70%) MCSE
3 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 10 (37.04%) SLA
2 2 (7.41%) Disclosure Scotland
3 1 (3.70%) QA
System Software
1 7 (25.93%) Active Directory
2 6 (22.22%) Hyper-V
3 5 (18.52%) VMware Infrastructure
4 1 (3.70%) vCloud
4 1 (3.70%) vSphere
Systems Management
1 5 (18.52%) DameWare
2 1 (3.70%) SCOM
Vendors
1 5 (18.52%) VMware
2 4 (14.81%) Microsoft
3 2 (7.41%) Google
4 1 (3.70%) ServiceNow
Leeds, West Yorkshire
Global Technology Solutions Ltd
Rate: £400 - £450 per day
Posted: 20 hours ago
Bradford, West Yorkshire
4it Recruitment Ltd
Rate: Unspecified Market Rates - 3 Months initially
Posted: 5 days ago