The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Yorkshire / West Yorkshire
Rank 83 101 84
Rank change year-on-year
+18 -17
Contract jobs citing ITSM 15 13 14
As % of all contract IT jobs located in West Yorkshire 1.04% 0.66% 0.81%
As % of the Processes & Methodologies category 1.24% 0.79% 0.98%
Number of daily rates quoted 7 8 11
Median daily rate £350 £388 £300
Median daily rate % change year-on-year
-9.67% +29.16%
90% offered a daily rate of more than £245 £117 £260
10% offered a daily rate of more than £485 £531 £500
UK excluding London median daily rate £350 £355 £400
% change year-on-year
-1.40% -11.25%
Number of hourly rates quoted 3 1 0
Median hourly rate £8.82 £23.75 -
Median hourly rate % change year-on-year
-62.86% -
UK excluding London median hourly rate £12.00 £19.00 £15.00
% change year-on-year
-36.84% +26.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1208 1648 1428
As % of all contract IT jobs located in West Yorkshire 83.89% 83.36% 82.98%
Number of daily rates quoted 783 1104 1013
Median daily rate £405 £400 £380
Median daily rate % change year-on-year
+1.25% +5.26%
90% offered a daily rate of more than £289 £300 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 34 43 23
Median hourly rate £14.00 £19.50 £16.00
Median hourly rate % change year-on-year
-28.20% +21.87%
90% offered a hourly rate of more than £8.82 £12.34 £11.75
10% offered a hourly rate of more than £23.75 £45.00 £36.00
UK excluding London median hourly rate £34.75 £39.00 £25.50
% change year-on-year
-10.89% +52.94%

ITSM
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Yorkshire

ITSM
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Yorkshire region.

ITSM Daily Rate Trend in West Yorkshire

ITSM
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Yorkshire region over the 3 months to 18 January 2017.

ITSM Daily Rate Histogram in West Yorkshire

ITSM
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Yorkshire region.

ITSM Hourly Rate Trend in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +2 9 £288 -25.80% 5
Bradford +16 2 £513 - 2
Brighouse - 2 - -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for ITSM.

1 31 (83.78%) ITIL
2 24 (64.86%) Finance
3 20 (54.05%) Problem Management
4 19 (51.35%) Active Directory
5 18 (48.65%) Service Management
6 17 (45.95%) Windows
7 16 (43.24%) MS Office
7 16 (43.24%) Windows XP
7 16 (43.24%) Blackberry
7 16 (43.24%) Blackberry Enterprise Server
7 16 (43.24%) Legal
7 16 (43.24%) iPhone
7 16 (43.24%) Windows 7
7 16 (43.24%) iPad
8 7 (18.92%) Change Management
9 5 (13.51%) Service Design
9 5 (13.51%) SaaS
9 5 (13.51%) Continuous Improvement
10 4 (10.81%) Capacity Planning
10 4 (10.81%) Service Continuity Management
10 4 (10.81%) Data Centre
10 4 (10.81%) Service Delivery
10 4 (10.81%) Project Management
10 4 (10.81%) Incident Management
10 4 (10.81%) Agile Software Development
11 3 (8.11%) Business Analysis
11 3 (8.11%) TOGAF
11 3 (8.11%) VMware
11 3 (8.11%) QA
11 3 (8.11%) Release Management

ITSM
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (43.24%) Blackberry Enterprise Server
2 1 (2.70%) SharePoint
Applications
1 16 (43.24%) MS Office
Business Applications
1 1 (2.70%) Remedy ITSM
Cloud Services
1 5 (13.51%) SaaS
2 3 (8.11%) Azure Active Directory
2 3 (8.11%) IaaS
2 3 (8.11%) Microsoft Azure
2 3 (8.11%) PaaS
3 1 (2.70%) Office 365
Communications & Networking
1 3 (8.11%) DNS
2 2 (5.41%) Intranet
3 1 (2.70%) Internet
General
1 24 (64.86%) Finance
2 16 (43.24%) Legal
3 2 (5.41%) Games
4 1 (2.70%) Publishing
4 1 (2.70%) Telecoms
Job Titles
1 23 (62.16%) Analyst
2 19 (51.35%) Service Analyst
2 19 (51.35%) Service Desk Analyst
3 16 (43.24%) 1st Line Service Desk Analyst
4 4 (10.81%) Architect
5 3 (8.11%) Cloud Architect
6 2 (5.41%) Business Analyst
6 2 (5.41%) Service Manager
7 1 (2.70%) Change Analyst
7 1 (2.70%) Change Manager
7 1 (2.70%) Data Centre Engineer
7 1 (2.70%) Delivery Manager
7 1 (2.70%) Infrastructure Architect
7 1 (2.70%) Integration Architect
7 1 (2.70%) ITIL Change Manager
7 1 (2.70%) ITIL Manager
7 1 (2.70%) PC Support
7 1 (2.70%) Release Manager
7 1 (2.70%) Services Delivery Manager
7 1 (2.70%) Transition Manager
Miscellaneous
1 16 (43.24%) Blackberry
1 16 (43.24%) iPad
1 16 (43.24%) iPhone
2 4 (10.81%) Data Centre
3 3 (8.11%) Hybrid Cloud
3 3 (8.11%) NHS
3 3 (8.11%) Virtual Team
4 1 (2.70%) CMDB
4 1 (2.70%) Health Informatics
4 1 (2.70%) Informatics
Operating Systems
1 17 (45.95%) Windows
2 16 (43.24%) Windows 7
2 16 (43.24%) Windows XP
Processes & Methodologies
1 31 (83.78%) ITIL
2 20 (54.05%) Problem Management
3 18 (48.65%) Service Management
4 7 (18.92%) Change Management
5 5 (13.51%) Continuous Improvement
5 5 (13.51%) Service Design
6 4 (10.81%) Agile Software Development
6 4 (10.81%) Capacity Planning
6 4 (10.81%) Incident Management
6 4 (10.81%) Project Management
6 4 (10.81%) Service Continuity Management
6 4 (10.81%) Service Delivery
7 3 (8.11%) Business Analysis
7 3 (8.11%) Business Intelligence
7 3 (8.11%) Configuration Management
7 3 (8.11%) Identity Management
7 3 (8.11%) ITIL V3
7 3 (8.11%) Release Management
7 3 (8.11%) TOGAF
7 3 (8.11%) Translating Business Requirements
Quality Assurance & Compliance
1 3 (8.11%) QA
2 1 (2.70%) SLA
System Software
1 19 (51.35%) Active Directory
2 3 (8.11%) VMware Infrastructure
Systems Management
1 1 (2.70%) Graphite
1 1 (2.70%) Opsview
Vendors
1 3 (8.11%) Dell
1 3 (8.11%) Microsoft
1 3 (8.11%) VMware
2 1 (2.70%) Remedy