The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 83 89 73
Rank change year-on-year
+6 -16
Contract jobs requiring a Support Analyst 34 16 19
As % of all contract IT jobs located in West Yorkshire 1.64% 0.88% 1.49%
As % of the Job Titles category 1.79% 0.94% 1.56%
Number of daily rates quoted 17 9 5
Average daily rate
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of your Daily Rate
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£130 £255 £250
Average daily rate % change year-on-year
-49.01% +2.00%
90% offered a daily rate of more than £112 £197 £166
10% offered a daily rate of more than £322 £304 £265
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 8 3 3
Average hourly rate £17.18 £10.00 £15.25
Average hourly rate % change year-on-year
+71.82% -34.42%
90% offered a hourly rate of more than £9.00 £8.80 £12.25
10% offered a hourly rate of more than £49.95 £16.00 £23.05
UK excluding London average hourly rate £13.41 £14.50 £14.00
% change year-on-year
-7.55% +3.57%
Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
1904 1697 1221
As % of all contract IT jobs located in West Yorkshire 92.07% 93.09% 95.47%
Number of daily rates quoted 1270 1127 629
Average daily rate £350 £350 £313
Average daily rate % change year-on-year
- +12.00%
90% offered a daily rate of more than £240 £220 £213
10% offered a daily rate of more than £480 £450 £441
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 59 61 57
Average hourly rate £15.25 £14.17 £12.75
Average hourly rate % change year-on-year
+7.65% +11.09%
90% offered a hourly rate of more than £9.00 £8.91 £10.50
10% offered a hourly rate of more than £44.50 £29.00 £34.00
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in West Yorkshire

Support Analyst
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Yorkshire region.

Support Analyst Daily Rate Trend in West Yorkshire

Support Analyst
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 28 May 2015.

Support Analyst Daily Rate Histogram in West Yorkshire

Support Analyst
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Yorkshire region.

Support Analyst Hourly Rate Trend in West Yorkshire

Support Analyst
Hourly Rate Histogram in West Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 28 May 2015.

Support Analyst Hourly Rate Histogram in West Yorkshire

Support Analyst
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Yorkshire region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +5 30 £128 -51.88% 11
Halifax -6 1 £275 -0.56% 1
Bradford -15 1 - -
Dewsbury - 1 - -
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 May 2015, IT contractor jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 35 (50.72%) ITIL
2 26 (37.68%) Windows
3 24 (34.78%) SQL
4 17 (24.64%) Microsoft
5 15 (21.74%) SLA
5 15 (21.74%) Analytical Skills
6 14 (20.29%) PL/SQL
6 14 (20.29%) Oracle
6 14 (20.29%) UNIX
7 13 (18.84%) SQL Server
7 13 (18.84%) SC Cleared
7 13 (18.84%) Security Cleared
8 12 (17.39%) Windows 7
9 11 (15.94%) Incident Management
9 11 (15.94%) Active Directory
10 10 (14.49%) Change Management
10 10 (14.49%) MS Exchange
11 9 (13.04%) Amdocs
12 8 (11.59%) Oracle OWB
12 8 (11.59%) Configuration Management
12 8 (11.59%) ETL
12 8 (11.59%) Data Warehouse
12 8 (11.59%) E-Commerce
12 8 (11.59%) Windows XP
12 8 (11.59%) Shell Script
13 7 (10.14%) 3G
13 7 (10.14%) GPRS
13 7 (10.14%) GSM
13 7 (10.14%) UMTS
13 7 (10.14%) MS Office

Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 May 2015, IT contractor jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.49%) MS Exchange
2 3 (4.35%) SharePoint
2 3 (4.35%) Tomcat
2 3 (4.35%) WebSphere
3 2 (2.90%) IBM HTTP Server
3 2 (2.90%) IIS
4 1 (1.45%) SAS
4 1 (1.45%) Blackberry Enterprise Server
4 1 (1.45%) WebSphere Application Server
4 1 (1.45%) Lotus Domino
4 1 (1.45%) Apache
4 1 (1.45%) CMS
4 1 (1.45%) Exchange Server 2007
4 1 (1.45%) Drupal
4 1 (1.45%) Exchange Server 2010
Applications
1 7 (10.14%) MS Office
2 3 (4.35%) MS Excel
3 2 (2.90%) MS PowerPoint
4 1 (1.45%) MS Project
4 1 (1.45%) S-PLUS
Cloud Services
1 5 (7.25%) Cloud Computing
Communications & Networking
1 7 (10.14%) 3G
1 7 (10.14%) GPRS
1 7 (10.14%) GSM
1 7 (10.14%) UMTS
1 7 (10.14%) 2G
1 7 (10.14%) LTE
1 7 (10.14%) Radio Access Network
2 6 (8.70%) LDAP
3 3 (4.35%) Firewall
4 2 (2.90%) SSL
5 1 (1.45%) ISDN
5 1 (1.45%) LAN
5 1 (1.45%) WAN
5 1 (1.45%) Extranet
5 1 (1.45%) SAN
5 1 (1.45%) Wireless
5 1 (1.45%) Cisco Nexus
5 1 (1.45%) BIG-IP
5 1 (1.45%) Cisco ASA
Database & Business Intelligence
1 13 (18.84%) SQL Server
2 8 (11.59%) Oracle OWB
2 8 (11.59%) Data Warehouse
3 2 (2.90%) DB2
4 1 (1.45%) Crystal Reports
4 1 (1.45%) SQL Server 2005
4 1 (1.45%) SAS Enterprise Guide
4 1 (1.45%) SQL Server 2008
Development Applications
1 5 (7.25%) PVCS
1 5 (7.25%) Subversion
2 4 (5.80%) Maven
2 4 (5.80%) Ant
3 1 (1.45%) Visual Studio
3 1 (1.45%) Visual Studio Team System
General
1 7 (10.14%) Finance
2 3 (4.35%) Billing
3 2 (2.90%) Legal
3 2 (2.90%) Manufacturing
4 1 (1.45%) Law
4 1 (1.45%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (5.80%) Spring
1 4 (5.80%) J2EE
2 2 (2.90%) Application Packaging
2 2 (2.90%) Ajax
2 2 (2.90%) HTML
2 2 (2.90%) .NET
2 2 (2.90%) EDI
3 1 (1.45%) SOAP
3 1 (1.45%) Web Services
3 1 (1.45%) ODBC
3 1 (1.45%) ASP.NET Web API
3 1 (1.45%) XMPP
3 1 (1.45%) REST
Miscellaneous
1 15 (21.74%) Analytical Skills
2 4 (5.80%) Cryptography
3 3 (4.35%) Management Information System
4 2 (2.90%) iSeries
4 2 (2.90%) iPhone
4 2 (2.90%) Smartcard
5 1 (1.45%) Client/Server
5 1 (1.45%) Blackberry
5 1 (1.45%) NHS
5 1 (1.45%) Clustering
5 1 (1.45%) Data Centre
5 1 (1.45%) Smartphone
5 1 (1.45%) Data Protection Act
5 1 (1.45%) Video Conferencing
5 1 (1.45%) Credit Risk
Operating Systems
1 26 (37.68%) Windows
2 14 (20.29%) UNIX
3 12 (17.39%) Windows 7
4 8 (11.59%) Windows XP
5 7 (10.14%) Linux
5 7 (10.14%) Windows Server 2008
6 4 (5.80%) AIX
7 3 (4.35%) Solaris
7 3 (4.35%) Red Hat Enterprise Linux
8 1 (1.45%) Windows 8
8 1 (1.45%) Apple iOS
Processes & Methodologies
1 35 (50.72%) ITIL
2 11 (15.94%) Incident Management
3 10 (14.49%) Change Management
4 8 (11.59%) Configuration Management
4 8 (11.59%) ETL
4 8 (11.59%) E-Commerce
5 6 (8.70%) Fault Management
5 6 (8.70%) Service Management
6 5 (7.25%) CRM
6 5 (7.25%) Problem Management
7 3 (4.35%) Stakeholder Management
7 3 (4.35%) Document Management
8 2 (2.90%) Change Control
8 2 (2.90%) DevOps
8 2 (2.90%) Service Delivery
8 2 (2.90%) Workflow
8 2 (2.90%) Information Security
8 2 (2.90%) Business Intelligence
8 2 (2.90%) ERP
9 1 (1.45%) PRINCE2
Programming Languages
1 24 (34.78%) SQL
2 14 (20.29%) PL/SQL
3 8 (11.59%) Shell Script
4 4 (5.80%) T-SQL
4 4 (5.80%) Java
5 2 (2.90%) JavaScript
6 1 (1.45%) C#
Qualifications
1 13 (18.84%) SC Cleared
1 13 (18.84%) Security Cleared
2 5 (7.25%) Microsoft Certification
3 4 (5.80%) ITIL Certification
4 2 (2.90%) MCDST
5 1 (1.45%) Cisco Certification
5 1 (1.45%) CCNA
5 1 (1.45%) MCP
5 1 (1.45%) MOS
5 1 (1.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (21.74%) SLA
2 2 (2.90%) QA
2 2 (2.90%) ISO/IEC 27001
3 1 (1.45%) Sarbanes-Oxley
System Software
1 11 (15.94%) Active Directory
2 1 (1.45%) Terminal Services
2 1 (1.45%) VMware Infrastructure
Systems Management
1 6 (8.70%) Backup Exec
2 5 (7.25%) OpenView
3 1 (1.45%) Tivoli
Vendors
1 17 (24.64%) Microsoft
2 14 (20.29%) Oracle
3 9 (13.04%) Amdocs
4 6 (8.70%) Splunk
4 6 (8.70%) Citrix
5 5 (7.25%) IBM
6 4 (5.80%) Sun
6 4 (5.80%) Cisco
7 3 (4.35%) HP
7 3 (4.35%) Red Hat
7 3 (4.35%) F5
8 2 (2.90%) KANA
8 2 (2.90%) JD Edwards
9 1 (1.45%) CheckPoint
9 1 (1.45%) VMware
9 1 (1.45%) Polycom
9 1 (1.45%) Tandberg
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