The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 73 44 46
Rank change year-on-year
-29 +2
Contract jobs requiring a Support Analyst 21 50 27
As % of all contract IT jobs located in West Yorkshire 1.656% 3.086% 2.477%
As % of the Job Titles category 1.746% 3.253% 2.639%
Number of daily rates quoted 6 19 3
Average daily rate £250 £235 £350
Average daily rate % change year-on-year
+6.38% -32.85%
90% offered a daily rate of more than £180 £107 £230
10% offered a daily rate of more than £288 £258 £430
UK excluding London average daily rate £250 £223 £225
% change year-on-year
+12.35% -1.11%
Number of hourly rates quoted 3 12 15
Average hourly rate £15.25 £14.50 £15.00
Average hourly rate % change year-on-year
+5.17% -3.33%
90% offered a hourly rate of more than £12.25 £11.00 £6.90
10% offered a hourly rate of more than £23.05 £16.95 £23.20
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
1203 1537 1023
As % of all contract IT jobs located in West Yorkshire 94.87% 94.88% 93.85%
Number of daily rates quoted 609 854 473
Average daily rate £313 £338 £325
Average daily rate % change year-on-year
-7.40% +3.84%
90% offered a daily rate of more than £213 £200 £213
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 63 69 75
Average hourly rate £12.75 £12.50 £12.00
Average hourly rate % change year-on-year
+2.00% +4.16%
90% offered a hourly rate of more than £10.61 £10.30 £7.00
10% offered a hourly rate of more than £34.00 £32.50 £24.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
Yorkshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

West Yorkshire Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Yorkshire region.

West Yorkshire Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 20 May 2013.

West Yorkshire Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Yorkshire region.

West Yorkshire Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 20 May 2013.

West Yorkshire Support Analyst Hourly Rate Histogram

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Yorkshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Leeds -24 10 £250 +4.16%
Bradford -1 6 £250 +122.22%
Halifax - 3 £300 -
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 35 (56.45%) Windows
2 26 (41.94%) Microsoft
3 20 (32.26%) MS Office
4 17 (27.42%) ITIL
5 14 (22.58%) Active Directory
5 14 (22.58%) Windows Server 2008
6 13 (20.97%) Windows XP
6 13 (20.97%) SQL
6 13 (20.97%) Windows Server 2003
7 12 (19.35%) SQL Server
7 12 (19.35%) UNIX
8 11 (17.74%) Linux
8 11 (17.74%) Windows 7
9 10 (16.13%) WebSphere
10 9 (14.52%) Citrix
10 9 (14.52%) IBM
10 9 (14.52%) Java
11 8 (12.90%) J2EE
11 8 (12.90%) Oracle
11 8 (12.90%) Finance
11 8 (12.90%) VMware
12 7 (11.29%) Retail
12 7 (11.29%) Microsoft Certification
12 7 (11.29%) DB2
12 7 (11.29%) Solaris
12 7 (11.29%) SLA
12 7 (11.29%) Cisco
12 7 (11.29%) MS Excel
12 7 (11.29%) MS Exchange
13 6 (9.677%) Cisco Certification

Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 10 (16.13%) WebSphere
2 8 (12.90%) J2EE
3 4 (6.452%) HTML
3 4 (6.452%) JDBC
3 4 (6.452%) Middleware
4 2 (3.226%) JSP
4 2 (3.226%) Web Services
5 1 (1.613%) XML
5 1 (1.613%) Servlets
5 1 (1.613%) .NET
5 1 (1.613%) ASP
5 1 (1.613%) ASP.NET
Application Platforms
1 7 (11.29%) MS Exchange
2 6 (9.677%) IBM HTTP Server
2 6 (9.677%) WebSphere Application Server
2 6 (9.677%) Lotus Notes
3 5 (8.065%) IIS
3 5 (8.065%) Apache
3 5 (8.065%) Tomcat
3 5 (8.065%) Exchange Server 2003
4 4 (6.452%) MQSeries
4 4 (6.452%) SharePoint
4 4 (6.452%) Lotus Domino
5 2 (3.226%) CMS
6 1 (1.613%) WorkSite
6 1 (1.613%) Exchange Server 2007
6 1 (1.613%) Exchange Server 2010
Applications
1 20 (32.26%) MS Office
2 7 (11.29%) MS Excel
3 1 (1.613%) MS PowerPoint
Business Applications
1 3 (4.839%) Line 500
2 1 (1.613%) Oracle EBS R12
2 1 (1.613%) Oracle Financials
2 1 (1.613%) Oracle EBS
Communications & Networking
1 5 (8.065%) LAN
1 5 (8.065%) WAN
1 5 (8.065%) Firewall
2 4 (6.452%) VoIP
2 4 (6.452%) DNS
2 4 (6.452%) FTP
2 4 (6.452%) HTTP
3 3 (4.839%) SAN
3 3 (4.839%) Wireless
4 2 (3.226%) VLAN
4 2 (3.226%) TCP/IP
4 2 (3.226%) VPN
5 1 (1.613%) DHCP
5 1 (1.613%) PBX
5 1 (1.613%) IP Telephony
5 1 (1.613%) MPLS
5 1 (1.613%) DEFINITY
Database & Business Intelligence
1 12 (19.35%) SQL Server
2 7 (11.29%) DB2
3 4 (6.452%) SQL Server 2008
4 3 (4.839%) Crystal Reports
5 1 (1.613%) Oracle BI EE
Development Applications
1 1 (1.613%) Visual Studio
General
1 8 (12.90%) Finance
2 7 (11.29%) Retail
3 4 (6.452%) Law
3 4 (6.452%) Legal
3 4 (6.452%) Games
3 4 (6.452%) Banking
4 3 (4.839%) Telecoms
4 3 (4.839%) Manufacturing
5 2 (3.226%) Investment Banking
6 1 (1.613%) French Language
6 1 (1.613%) German Language
6 1 (1.613%) Spanish Language
6 1 (1.613%) Publishing
6 1 (1.613%) Back Office
Miscellaneous
1 4 (6.452%) Replication
2 1 (1.613%) Cloud Computing
2 1 (1.613%) AS400
Operating Systems
1 35 (56.45%) Windows
2 14 (22.58%) Windows Server 2008
3 13 (20.97%) Windows Server 2003
3 13 (20.97%) Windows XP
4 12 (19.35%) UNIX
5 11 (17.74%) Linux
5 11 (17.74%) Windows 7
6 7 (11.29%) Solaris
7 4 (6.452%) AIX
7 4 (6.452%) Windows Vista
8 2 (3.226%) Windows 8
8 2 (3.226%) Windows 2000
9 1 (1.613%) Windows NT
9 1 (1.613%) NetWare
9 1 (1.613%) Windows CE
9 1 (1.613%) SUSE
9 1 (1.613%) Windows Mobile
9 1 (1.613%) Windows 2000 Server
Processes & Methodologies
1 17 (27.42%) ITIL
2 5 (8.065%) Service Management
3 4 (6.452%) Time Management
4 3 (4.839%) E-Commerce
4 3 (4.839%) ERP
5 2 (3.226%) Migration
5 2 (3.226%) Use Case
5 2 (3.226%) Fault Management
5 2 (3.226%) Data Migration
5 2 (3.226%) Programme Management
6 1 (1.613%) Document Management
6 1 (1.613%) Web Development
6 1 (1.613%) Capacity Planning
6 1 (1.613%) ITIL V3
6 1 (1.613%) Change Control
6 1 (1.613%) Integration Testing
6 1 (1.613%) Continuous Integration
6 1 (1.613%) Programme Office Management
6 1 (1.613%) Service Delivery
6 1 (1.613%) Validation
Programming Languages
1 13 (20.97%) SQL
2 9 (14.52%) Java
3 6 (9.677%) Perl
3 6 (9.677%) Bash shell
4 4 (6.452%) JavaScript
5 3 (4.839%) Shell Script
6 1 (1.613%) C#
6 1 (1.613%) T-SQL
6 1 (1.613%) PL/SQL
Qualifications
1 7 (11.29%) Microsoft Certification
2 6 (9.677%) Cisco Certification
3 3 (4.839%) CCNA
3 3 (4.839%) MCP
3 3 (4.839%) MCSE
3 3 (4.839%) MCSA
3 3 (4.839%) VMware Certified Professional (VCP)
3 3 (4.839%) MCDST
4 2 (3.226%) Degree
4 2 (3.226%) MOS
5 1 (1.613%) CCNP
5 1 (1.613%) CCIP
5 1 (1.613%) A+ Certification
Quality Assurance & Compliance
1 7 (11.29%) SLA
2 1 (1.613%) QA
2 1 (1.613%) PCI DSS
System Software
1 14 (22.58%) Active Directory
2 6 (9.677%) VMware Infrastructure
3 3 (4.839%) VMware ESXi
Systems Management
1 4 (6.452%) Norton AntiVirus
2 3 (4.839%) Backup Exec
3 2 (3.226%) SCCM
4 1 (1.613%) HP Quality Center
4 1 (1.613%) CA Wily
4 1 (1.613%) McAfee ePO
4 1 (1.613%) Symantec Enterprise Vault
4 1 (1.613%) NetBackup
4 1 (1.613%) ARCserve
Vendors
1 26 (41.94%) Microsoft
2 9 (14.52%) Citrix
2 9 (14.52%) IBM
3 8 (12.90%) Oracle
3 8 (12.90%) VMware
4 7 (11.29%) Cisco
5 6 (9.677%) Lotus
6 4 (6.452%) Symantec
7 3 (4.839%) Sage
7 3 (4.839%) Avaya
7 3 (4.839%) LANDesk
8 2 (3.226%) CheckPoint
9 1 (1.613%) McAfee
9 1 (1.613%) Sophos
9 1 (1.613%) CA
9 1 (1.613%) NetApp
9 1 (1.613%) Novell
9 1 (1.613%) Siemens
9 1 (1.613%) SAP
9 1 (1.613%) Interwoven