The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 67 86 63
Rank change year-on-year
+19 -23
Permanent jobs requiring a Support Analyst 133 69 116
As % of all permanent IT jobs located in Leeds 3.55% 2.62% 4.04%
As % of the Job Titles category 3.67% 2.73% 4.18%
Number of salaries quoted 113 60 99
Average salary £25,500 £30,000 £27,000
Average salary % change year-on-year
-15.00% +11.11%
90% offered a salary of more than £21,000 £21,900 £19,000
10% offered a salary of more than £35,000 £35,000 £32,800
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3626 2530 2774
As % of all permanent IT jobs located in Leeds 96.69% 95.94% 96.55%
Number of salaries quoted 2790 1986 2281
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 15 September 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 15 September 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 116 (43.45%) ITIL
2 110 (41.20%) Microsoft
3 93 (34.83%) SQL
4 92 (34.46%) Windows
5 85 (31.84%) MS Excel
6 75 (28.09%) Active Directory
7 52 (19.48%) .NET
7 52 (19.48%) SQL Server
8 49 (18.35%) Analytical Skills
9 48 (17.98%) Windows Server 2008
10 41 (15.36%) MS Office
11 39 (14.61%) Windows Server 2003
11 39 (14.61%) Windows 7
12 38 (14.23%) SLA
12 38 (14.23%) LAN
12 38 (14.23%) WAN
13 36 (13.48%) XML
13 36 (13.48%) C#
14 31 (11.61%) Cisco
15 30 (11.24%) UNIX
15 30 (11.24%) VB
16 29 (10.86%) SharePoint
16 29 (10.86%) TCP/IP
17 28 (10.49%) Cisco IOS
18 26 (9.74%) Firewall
18 26 (9.74%) Internet
19 23 (8.61%) Blackberry
19 23 (8.61%) Oracle
19 23 (8.61%) QA
20 22 (8.24%) Classic ASP

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 15 September 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (10.86%) SharePoint
2 22 (8.24%) MS Exchange
3 18 (6.74%) Apache
4 13 (4.87%) SharePoint 2010
5 8 (3.00%) Exchange Server 2010
6 7 (2.62%) Exchange Server 2007
7 5 (1.87%) IIS
8 4 (1.50%) BizTalk Server
8 4 (1.50%) Exchange Server 2003
9 3 (1.12%) Blackberry Enterprise Server
9 3 (1.12%) WebLogic
9 3 (1.12%) Tomcat
10 2 (0.75%) SAS
10 2 (0.75%) SharePoint 2013
11 1 (0.37%) Exchange Server 2013
11 1 (0.37%) CMS
11 1 (0.37%) LiveLink
Applications
1 85 (31.84%) MS Excel
2 41 (15.36%) MS Office
3 8 (3.00%) MS Visio
4 4 (1.50%) MS Project
Business Applications
1 1 (0.37%) Oracle EBS
1 1 (0.37%) Oracle Applications
1 1 (0.37%) Line 500
1 1 (0.37%) Oracle EBS R12
Cloud Services
1 3 (1.12%) Office 365
Communications & Networking
1 38 (14.23%) LAN
1 38 (14.23%) WAN
2 29 (10.86%) TCP/IP
3 28 (10.49%) Cisco IOS
4 26 (9.74%) Firewall
4 26 (9.74%) Internet
5 16 (5.99%) Cisco ASA
6 13 (4.87%) Network Security
7 7 (2.62%) VPN
7 7 (2.62%) VoIP
8 5 (1.87%) DNS
9 4 (1.50%) DHCP
9 4 (1.50%) SAN
9 4 (1.50%) Intranet
10 3 (1.12%) NAS
11 2 (0.75%) ATM
12 1 (0.37%) Extranet
12 1 (0.37%) MPLS
12 1 (0.37%) iSCSI
12 1 (0.37%) Wi-Fi
Database & Business Intelligence
1 52 (19.48%) SQL Server
2 14 (5.24%) SQL Server 2008
3 13 (4.87%) SQL Server 2005
4 11 (4.12%) SQL Server Reporting Services
5 7 (2.62%) SQL Server 2000
5 7 (2.62%) MySQL
6 5 (1.87%) SQL Server 2012
7 4 (1.50%) MS Access
8 2 (0.75%) SAS Enterprise Guide
8 2 (0.75%) SAS Enterprise Miner
9 1 (0.37%) Oracle BI EE
9 1 (0.37%) Oracle Database
9 1 (0.37%) Relational Database
9 1 (0.37%) Crystal Reports
9 1 (0.37%) Oracle Reports
9 1 (0.37%) Oracle Database 11g
Development Applications
1 9 (3.37%) Visual Studio
2 3 (1.12%) Maven
2 3 (1.12%) ReSharper
2 3 (1.12%) Team Foundation Server
2 3 (1.12%) SpecFlow
2 3 (1.12%) Jenkins
2 3 (1.12%) Octopus Deploy
3 1 (0.37%) InstallShield
General
1 11 (4.12%) Finance
2 4 (1.50%) French Language
3 3 (1.12%) Aerospace
4 2 (0.75%) Retail
4 2 (0.75%) Marketing
5 1 (0.37%) Legal
5 1 (0.37%) Manufacturing
Libraries, Frameworks & Software Standards
1 52 (19.48%) .NET
2 36 (13.48%) XML
3 22 (8.24%) Classic ASP
4 9 (3.37%) Web Services
5 8 (3.00%) HTML
6 7 (2.62%) CSS
7 5 (1.87%) ASP.NET
8 4 (1.50%) jQuery
9 3 (1.12%) COM
10 2 (0.75%) Hibernate
10 2 (0.75%) Spring
11 1 (0.37%) WSDL
11 1 (0.37%) SOAP
Miscellaneous
1 49 (18.35%) Analytical Skills
2 23 (8.61%) Blackberry
3 17 (6.37%) Management Information System
4 7 (2.62%) Statistics
5 4 (1.50%) Video Conferencing
5 4 (1.50%) IVR
6 3 (1.12%) Clustering
6 3 (1.12%) User Experience
7 2 (0.75%) Client/Server
8 1 (0.37%) NHS
8 1 (0.37%) GIS
8 1 (0.37%) PDA
8 1 (0.37%) iPhone
8 1 (0.37%) Computer Science
Operating Systems
1 92 (34.46%) Windows
2 48 (17.98%) Windows Server 2008
3 39 (14.61%) Windows 7
3 39 (14.61%) Windows Server 2003
4 30 (11.24%) UNIX
5 20 (7.49%) Linux
6 16 (5.99%) Windows XP
7 11 (4.12%) Windows Server 2012
8 8 (3.00%) Windows 8
9 6 (2.25%) Android
10 3 (1.12%) Apple iOS
11 2 (0.75%) Debian
12 1 (0.37%) Windows Mobile
12 1 (0.37%) Windows Vista
12 1 (0.37%) Windows 2000
12 1 (0.37%) CentOS
Processes & Methodologies
1 116 (43.45%) ITIL
2 18 (6.74%) User Acceptance Testing
3 16 (5.99%) Incident Management
3 16 (5.99%) E-Commerce
4 15 (5.62%) Test Scripting
5 14 (5.24%) Supplier Management
5 14 (5.24%) Mentoring
6 13 (4.87%) Root Cause Analysis
7 11 (4.12%) Service Delivery
8 10 (3.75%) Time Management
8 10 (3.75%) Data Entry
9 9 (3.37%) Stakeholder Management
9 9 (3.37%) CRM
9 9 (3.37%) Project Management
9 9 (3.37%) Service Management
10 5 (1.87%) ERP
10 5 (1.87%) Data Analysis
11 4 (1.50%) Release Management
12 3 (1.12%) Enterprise Architecture
12 3 (1.12%) Unit Testing
Programming Languages
1 93 (34.83%) SQL
2 36 (13.48%) C#
3 30 (11.24%) VB
4 13 (4.87%) Java
5 9 (3.37%) T-SQL
5 9 (3.37%) VBA
6 8 (3.00%) JavaScript
7 5 (1.87%) VB6
8 4 (1.50%) PowerShell
8 4 (1.50%) Bash Shell
8 4 (1.50%) Perl
9 3 (1.12%) R
10 1 (0.37%) C++
10 1 (0.37%) VB.NET
Qualifications
1 18 (6.74%) Cisco Certification
2 16 (5.99%) ITIL Certification
2 16 (5.99%) CCNA
3 15 (5.62%) CCNP
4 13 (4.87%) Degree
5 11 (4.12%) Microsoft Certification
6 7 (2.62%) MCSE
7 5 (1.87%) CCA
7 5 (1.87%) Citrix Certification
8 4 (1.50%) Security Cleared
9 3 (1.12%) ITIL Foundation Certificate
10 1 (0.37%) Avaya Certification
10 1 (0.37%) CCSE
10 1 (0.37%) MCITP
10 1 (0.37%) MCSA
10 1 (0.37%) MCP
10 1 (0.37%) A+ Certification
10 1 (0.37%) Check Point Certification
Quality Assurance & Compliance
1 38 (14.23%) SLA
2 23 (8.61%) QA
System Software
1 75 (28.09%) Active Directory
2 8 (3.00%) VMware Infrastructure
3 3 (1.12%) XenApp
4 1 (0.37%) Hyper-V
4 1 (0.37%) Terminal Services
4 1 (0.37%) Microsoft App-V
Systems Management
1 8 (3.00%) SCCM
2 4 (1.50%) WSUS
3 3 (1.12%) Norton AntiVirus
4 1 (0.37%) Nessus
Vendors
1 110 (41.20%) Microsoft
2 31 (11.61%) Cisco
3 23 (8.61%) Oracle
4 22 (8.24%) Avaya
5 16 (5.99%) Citrix
6 14 (5.24%) Sage
7 13 (4.87%) Pegasus
8 11 (4.12%) VMware
9 8 (3.00%) Salesforce.com
9 8 (3.00%) NetApp
10 6 (2.25%) Dell
11 4 (1.50%) Kaspersky
12 3 (1.12%) Verint
12 3 (1.12%) Symantec
12 3 (1.12%) CommVault
13 2 (0.75%) Red Hat
13 2 (0.75%) JBoss
13 2 (0.75%) Adobe
13 2 (0.75%) Alterian
14 1 (0.37%) SolarWinds
Leeds, West Yorkshire
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 10 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 16 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Harvey Nash plc
Salary: £30000 - £35000 per annum + benefits
Posted: 4 days ago
Leeds, West Yorkshire
set2recruit
Salary: From £19,000 to £25,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
NSK International Consultants Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £23000.00 - £27000.00 per annum
Posted: 27 days ago