The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 111 61 61
Rank change year-on-year
-50 0
Permanent jobs requiring a Support Analyst 75 151 92
As % of all permanent IT jobs located in Leeds 2.15% 4.11% 3.62%
As % of the Job Titles category 2.24% 4.22% 3.78%
Number of salaries quoted 59 139 70
Average salary £26,500 £28,500 £30,000
Average salary % change year-on-year
-7.01% -5.00%
90% offered a salary of more than £20,400 £21,000 £21,900
10% offered a salary of more than £45,300 £35,000 £35,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3341 3576 2434
As % of all permanent IT jobs located in Leeds 95.81% 97.23% 95.83%
Number of salaries quoted 2636 2839 1853
Average salary £42,500 £40,000 £35,000
Average salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 30 July 2015.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 July 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 79 (50.00%) ITIL
1 79 (50.00%) Windows
2 69 (43.67%) SQL
3 57 (36.08%) Microsoft
4 39 (24.68%) Active Directory
5 38 (24.05%) SQL Server
6 35 (22.15%) MS Excel
7 30 (18.99%) XML
8 28 (17.72%) Analytical Skills
9 26 (16.46%) Web Services
9 26 (16.46%) CRM
10 24 (15.19%) .NET
11 21 (13.29%) SQL Server Reporting Services
12 20 (12.66%) Citrix
12 20 (12.66%) Oracle
13 19 (12.03%) Windows Server 2008
14 18 (11.39%) C#
14 18 (11.39%) SOAP
14 18 (11.39%) SLA
14 18 (11.39%) WSDL
15 17 (10.76%) Windows 7
16 15 (9.49%) SharePoint
16 15 (9.49%) Data Warehouse
16 15 (9.49%) MS Office
16 15 (9.49%) UNIX
17 14 (8.86%) Windows Server 2003
18 13 (8.23%) Java
19 12 (7.59%) T-SQL
19 12 (7.59%) PL/SQL
19 12 (7.59%) Visual Studio

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 July 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.49%) SharePoint
2 11 (6.96%) MS Exchange
2 11 (6.96%) CMS
3 10 (6.33%) IIS
3 10 (6.33%) Apache
4 5 (3.16%) SAS
5 4 (2.53%) SharePoint 2010
6 3 (1.90%) Exchange Server 2010
7 2 (1.27%) Lync
8 1 (0.63%) BizTalk Server
8 1 (0.63%) Moodle
Applications
1 35 (22.15%) MS Excel
2 15 (9.49%) MS Office
3 1 (0.63%) Photoshop
Business Applications
1 6 (3.80%) Dynamics CRM
2 2 (1.27%) Dynamics AX
3 1 (0.63%) SAP Oil and Gas
Cloud Services
1 4 (2.53%) Cloud Computing
2 1 (0.63%) Office 365
2 1 (0.63%) Mimecast
Communications & Networking
1 11 (6.96%) LAN
1 11 (6.96%) WAN
1 11 (6.96%) Internet
2 9 (5.70%) DHCP
2 9 (5.70%) DNS
3 8 (5.06%) TCP/IP
4 6 (3.80%) LDAP
5 4 (2.53%) Cisco IOS
5 4 (2.53%) VoIP
6 3 (1.90%) SAN
6 3 (1.90%) Firewall
7 2 (1.27%) Wireless
8 1 (0.63%) SSH
8 1 (0.63%) PuTTY
8 1 (0.63%) VPN
8 1 (0.63%) FTP
Database & Business Intelligence
1 38 (24.05%) SQL Server
2 21 (13.29%) SQL Server Reporting Services
3 15 (9.49%) Data Warehouse
4 7 (4.43%) SQL Server Integration Services
5 5 (3.16%) MS Access
6 4 (2.53%) SQL Server 2005
6 4 (2.53%) SQL Server 2008
7 3 (1.90%) Oracle OWB
7 3 (1.90%) Crystal Reports
8 2 (1.27%) Oracle Reports
8 2 (1.27%) MySQL
8 2 (1.27%) BusinessObjects
8 2 (1.27%) SQL Server 2000
9 1 (0.63%) SQL Server 2012
9 1 (0.63%) BusinessObjects XI
Development Applications
1 12 (7.59%) Visual Studio
1 12 (7.59%) Visual Studio Team System
2 6 (3.80%) Ant
2 6 (3.80%) Maven
3 1 (0.63%) PVCS
3 1 (0.63%) Subversion
General
1 12 (7.59%) Finance
2 5 (3.16%) Back Office
3 3 (1.90%) Legal
4 2 (1.27%) Telecoms
4 2 (1.27%) Games
4 2 (1.27%) Retail
4 2 (1.27%) Marketing
5 1 (0.63%) Pharmaceutical
5 1 (0.63%) Electronics
5 1 (0.63%) Manufacturing
5 1 (0.63%) Law
Libraries, Frameworks & Software Standards
1 30 (18.99%) XML
2 26 (16.46%) Web Services
3 24 (15.19%) .NET
4 18 (11.39%) SOAP
4 18 (11.39%) WSDL
5 10 (6.33%) J2EE
6 6 (3.80%) HTML
6 6 (3.80%) Spring
7 4 (2.53%) COM+
8 2 (1.27%) CSS
8 2 (1.27%) ODBC
8 2 (1.27%) Application Packaging
8 2 (1.27%) WCF
9 1 (0.63%) FIX Protocol
9 1 (0.63%) .NET Framework
9 1 (0.63%) ASP.NET
Miscellaneous
1 28 (17.72%) Analytical Skills
2 11 (6.96%) GIS
3 8 (5.06%) Blackberry
4 6 (3.80%) Management Information System
4 6 (3.80%) Cryptography
5 3 (1.90%) Statistics
6 2 (1.27%) Computer Science
7 1 (0.63%) CMDB
7 1 (0.63%) DTV
7 1 (0.63%) Data Structures
7 1 (0.63%) Data Centre
7 1 (0.63%) NHS
Operating Systems
1 79 (50.00%) Windows
2 19 (12.03%) Windows Server 2008
3 17 (10.76%) Windows 7
4 15 (9.49%) UNIX
5 14 (8.86%) Windows Server 2003
6 9 (5.70%) Windows 8
7 7 (4.43%) Linux
8 3 (1.90%) Windows Server 2012
9 1 (0.63%) Windows XP
9 1 (0.63%) Solaris
Processes & Methodologies
1 79 (50.00%) ITIL
2 26 (16.46%) CRM
3 11 (6.96%) E-Commerce
3 11 (6.96%) Asset Management
4 9 (5.70%) Configuration Management
5 8 (5.06%) Business Intelligence
5 8 (5.06%) Supplier Management
5 8 (5.06%) Continuous Improvement
5 8 (5.06%) Root Cause Analysis
6 7 (4.43%) Unit Testing
7 6 (3.80%) Data Analysis
7 6 (3.80%) Problem Management
7 6 (3.80%) Service Management
7 6 (3.80%) Disaster Recovery
7 6 (3.80%) Mentoring
8 5 (3.16%) ETL
8 5 (3.16%) Time Management
9 4 (2.53%) Workflow
9 4 (2.53%) Stakeholder Management
10 3 (1.90%) Document Management
Programming Languages
1 69 (43.67%) SQL
2 18 (11.39%) C#
3 13 (8.23%) Java
4 12 (7.59%) T-SQL
4 12 (7.59%) PL/SQL
4 12 (7.59%) Shell Script
5 7 (4.43%) VBA
6 4 (2.53%) PowerShell
7 3 (1.90%) VB
8 2 (1.27%) C++
9 1 (0.63%) JavaScript
9 1 (0.63%) PHP
9 1 (0.63%) C
9 1 (0.63%) Bash Shell
9 1 (0.63%) Python
Qualifications
1 12 (7.59%) ITIL Foundation Certificate
2 10 (6.33%) Degree
3 9 (5.70%) Security Cleared
4 8 (5.06%) SC Cleared
5 7 (4.43%) Microsoft Certification
6 6 (3.80%) ITIL Certification
7 4 (2.53%) MOS
7 4 (2.53%) MCDST
8 1 (0.63%) HND
8 1 (0.63%) CCNA
8 1 (0.63%) Cisco Certification
Quality Assurance & Compliance
1 18 (11.39%) SLA
2 7 (4.43%) QA
3 2 (1.27%) ISO/IEC 27001
System Software
1 39 (24.68%) Active Directory
2 8 (5.06%) VMware Infrastructure
3 2 (1.27%) Hyper-V
3 2 (1.27%) Terminal Services
4 1 (0.63%) Samba
4 1 (0.63%) XenDesktop
4 1 (0.63%) NFS
Systems Management
1 1 (0.63%) OpenView
1 1 (0.63%) NetBackup
1 1 (0.63%) Backup Exec
1 1 (0.63%) Oracle ZFS
Vendors
1 57 (36.08%) Microsoft
2 20 (12.66%) Citrix
2 20 (12.66%) Oracle
3 11 (6.96%) VMware
4 7 (4.43%) Cisco
5 6 (3.80%) Sun
6 5 (3.16%) Alterian
7 4 (2.53%) Pegasus
7 4 (2.53%) Sage
7 4 (2.53%) Salesforce.com
8 3 (1.90%) Siebel
9 2 (1.27%) Apple
9 2 (1.27%) Meraki
10 1 (0.63%) Remedy
10 1 (0.63%) Capita
10 1 (0.63%) Splunk
10 1 (0.63%) Mitel
10 1 (0.63%) PeopleSoft
10 1 (0.63%) SAP
10 1 (0.63%) Avaya
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