The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 51 74 80
Rank change year-on-year
+23 +6
Permanent jobs requiring a Support Analyst 113 62 41
As % of all permanent IT jobs located in Leeds 4.349% 2.972% 2.216%
As % of the Job Titles category 4.547% 3.050% 2.285%
Number of salaries quoted 95 57 34
Average salary £30,000 £25,000 £28,000
Average salary % change year-on-year
+20.00% -10.71%
90% offered a salary of more than £21,000 £19,600 £21,800
10% offered a salary of more than £35,000 £31,100 £30,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Leeds
Permanent IT job ads with a match in the
Job Titles category
2485 2033 1794
As % of all permanent IT jobs located in Leeds 95.65% 97.46% 96.97%
Number of salaries quoted 2014 1749 1527
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £50,000 £50,000 £48,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
West Yorkshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Leeds region as a proportion of the total demand within the Job Titles category.

Leeds Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Leeds Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 24 May 2013.

Leeds Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 135 (54.88%) SQL
2 109 (44.31%) Windows
3 96 (39.02%) Microsoft
4 82 (33.33%) ITIL
5 69 (28.05%) MS Excel
6 56 (22.76%) SQL Server
7 49 (19.92%) SAN
8 46 (18.70%) Finance
9 42 (17.07%) MS Office
10 39 (15.85%) SLA
11 36 (14.63%) CRM
12 35 (14.23%) Internet
13 34 (13.82%) T-SQL
14 32 (13.01%) Active Directory
15 31 (12.60%) .NET
16 29 (11.79%) IIS
17 28 (11.38%) Linux
18 27 (10.98%) Web Services
18 27 (10.98%) Dynamics CRM
19 26 (10.57%) Continuous Improvement
20 25 (10.16%) Capacity Planning
20 25 (10.16%) VMware
20 25 (10.16%) UNIX
20 25 (10.16%) Windows XP
20 25 (10.16%) MS Exchange
21 23 (9.350%) Java
21 23 (9.350%) Windows Server 2008
22 22 (8.943%) LAN
22 22 (8.943%) WAN
23 21 (8.537%) Time Management

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 31 (12.60%) .NET
2 27 (10.98%) Web Services
3 16 (6.504%) COM+
4 12 (4.878%) XML
4 12 (4.878%) HTML
5 11 (4.472%) J2EE
6 10 (4.065%) JSP
6 10 (4.065%) Servlets
6 10 (4.065%) SOAP
6 10 (4.065%) WSDL
7 8 (3.252%) .NET Framework
8 7 (2.846%) EDI
9 5 (2.033%) ASP
10 3 (1.220%) ADO
11 2 (0.813%) ASP.NET
12 1 (0.407%) Memcached
Application Platforms
1 29 (11.79%) IIS
2 25 (10.16%) MS Exchange
3 20 (8.130%) Apache
4 11 (4.472%) Exchange Server 2010
4 11 (4.472%) Exchange Server 2007
5 10 (4.065%) SharePoint
6 7 (2.846%) Blackberry Enterprise Server
7 5 (2.033%) Office Communications Server
7 5 (2.033%) CMS
8 4 (1.626%) Exchange Server 2003
9 2 (0.813%) BizTalk Server
9 2 (0.813%) Drupal
9 2 (0.813%) SharePoint 2010
10 1 (0.407%) ESB
10 1 (0.407%) Tomcat
Applications
1 69 (28.05%) MS Excel
2 42 (17.07%) MS Office
Business Applications
1 27 (10.98%) Dynamics CRM
2 6 (2.439%) SAP HR
2 6 (2.439%) SAP Payroll
2 6 (2.439%) Visualfiles
3 5 (2.033%) SAP Oil and Gas
4 4 (1.626%) Oracle EBS
4 4 (1.626%) Line 500
4 4 (1.626%) Oracle EBS R12
5 3 (1.220%) Oracle ERP
5 3 (1.220%) Oracle Applications
5 3 (1.220%) Oracle 11i
6 2 (0.813%) Dynamics AX
7 1 (0.407%) Sage 1000
7 1 (0.407%) Sage BI
7 1 (0.407%) Oracle SCM
7 1 (0.407%) Agresso
Communications & Networking
1 49 (19.92%) SAN
2 35 (14.23%) Internet
3 22 (8.943%) LAN
3 22 (8.943%) WAN
4 18 (7.317%) Firewall
5 16 (6.504%) VPN
6 9 (3.659%) NAS
7 7 (2.846%) VoIP
8 6 (2.439%) TCP/IP
9 4 (1.626%) SSL
9 4 (1.626%) PBX
9 4 (1.626%) Cisco IOS
10 3 (1.220%) IPsec
10 3 (1.220%) DHCP
10 3 (1.220%) DNS
11 2 (0.813%) Cisco ASA
12 1 (0.407%) Cisco PIX
12 1 (0.407%) IP Telephony
12 1 (0.407%) Wi-Fi
12 1 (0.407%) HTTPS
Database & Business Intelligence
1 56 (22.76%) SQL Server
2 15 (6.098%) SQL Server 2005
2 15 (6.098%) SQL Server 2008
3 11 (4.472%) Crystal Reports
4 9 (3.659%) SQL Server Reporting Services
4 9 (3.659%) SQL Server Integration Services
5 4 (1.626%) RDBMS
5 4 (1.626%) SQL Server 2000
6 3 (1.220%) MS Access
7 1 (0.407%) SQL Server Analysis Services
7 1 (0.407%) Oracle Reports
7 1 (0.407%) Oracle 8/8i
Development Applications
1 10 (4.065%) Visual Studio
2 9 (3.659%) Visual Studio Team System
3 4 (1.626%) JIRA
4 1 (0.407%) Talend Open Studio
General
1 46 (18.70%) Finance
2 4 (1.626%) Telecoms
3 3 (1.220%) Retail
3 3 (1.220%) Legal
4 2 (0.813%) Aerospace
5 1 (0.407%) Billing
5 1 (0.407%) Law
5 1 (0.407%) Manufacturing
Miscellaneous
1 10 (4.065%) Blackberry
2 7 (2.846%) Clustering
3 4 (1.626%) Management Information System
4 3 (1.220%) Replication
4 3 (1.220%) N-Tier
5 2 (0.813%) NHS
5 2 (0.813%) Client/Server
6 1 (0.407%) PKI
6 1 (0.407%) Fat Client
6 1 (0.407%) Mathematics
6 1 (0.407%) Computer Science
6 1 (0.407%) Thin Client
Operating Systems
1 109 (44.31%) Windows
2 28 (11.38%) Linux
3 25 (10.16%) UNIX
3 25 (10.16%) Windows XP
4 23 (9.350%) Windows Server 2008
5 19 (7.724%) Windows Vista
5 19 (7.724%) Windows Server 2003
6 13 (5.285%) Windows 2000
7 12 (4.878%) Windows 7
8 2 (0.813%) Apple iOS
9 1 (0.407%) CentOS
9 1 (0.407%) Mac OS
Processes & Methodologies
1 82 (33.33%) ITIL
2 36 (14.63%) CRM
3 26 (10.57%) Continuous Improvement
4 25 (10.16%) Capacity Planning
5 21 (8.537%) Time Management
6 19 (7.724%) OO
7 17 (6.911%) Problem Management
8 15 (6.098%) Service Delivery
9 14 (5.691%) Logistics
10 13 (5.285%) Systems Analysis
10 13 (5.285%) Service Management
10 13 (5.285%) Disaster Recovery
10 13 (5.285%) E-Commerce
11 10 (4.065%) Supplier Management
12 9 (3.659%) Change Control
12 9 (3.659%) Business Analysis
13 8 (3.252%) Project Management
13 8 (3.252%) ERP
14 7 (2.846%) Load Balancing
15 6 (2.439%) SOA
Programming Languages
1 135 (54.88%) SQL
2 34 (13.82%) T-SQL
3 23 (9.350%) Java
4 19 (7.724%) C#
5 12 (4.878%) C++
5 12 (4.878%) JavaScript
6 11 (4.472%) PowerShell
7 7 (2.846%) C
8 4 (1.626%) PL/SQL
8 4 (1.626%) VBA
9 3 (1.220%) PHP
10 2 (0.813%) VB
10 2 (0.813%) VB.NET
11 1 (0.407%) Perl
11 1 (0.407%) Shell Script
Qualifications
1 10 (4.065%) ITIL Certification
2 9 (3.659%) Microsoft Certification
3 8 (3.252%) Cisco Certification
4 7 (2.846%) Degree
5 5 (2.033%) MCAD
5 5 (2.033%) MCSD
5 5 (2.033%) CCNA
6 3 (1.220%) SC Cleared
6 3 (1.220%) Security Cleared
6 3 (1.220%) MCDST
6 3 (1.220%) MOS
6 3 (1.220%) CCNP
7 2 (0.813%) MCSE
8 1 (0.407%) HND
8 1 (0.407%) Citrix Certification
Quality Assurance & Compliance
1 39 (15.85%) SLA
2 12 (4.878%) QA
3 4 (1.626%) COBIT
4 2 (0.813%) ISO/IEC 27001
System Software
1 32 (13.01%) Active Directory
2 17 (6.911%) VMware Infrastructure
3 8 (3.252%) XenApp
4 3 (1.220%) Terminal Server
5 1 (0.407%) Squid
5 1 (0.407%) VMware ESX
5 1 (0.407%) Terminal Services
Systems Management
1 9 (3.659%) Norton AntiVirus
2 7 (2.846%) SCCM
2 7 (2.846%) WSUS
3 2 (0.813%) SCOM
4 1 (0.407%) Symantec Enterprise Vault
4 1 (0.407%) Backup Exec
4 1 (0.407%) Systems Management Server (SMS)
4 1 (0.407%) Nagios
4 1 (0.407%) OpenView
Vendors
1 96 (39.02%) Microsoft
2 25 (10.16%) VMware
3 16 (6.504%) Citrix
4 15 (6.098%) Oracle
5 13 (5.285%) Cisco
6 8 (3.252%) Symantec
7 7 (2.846%) Kaspersky
7 7 (2.846%) CommVault
7 7 (2.846%) NetApp
8 6 (2.439%) Sage
8 6 (2.439%) SAP
9 5 (2.033%) Altiris
9 5 (2.033%) Business Objects
9 5 (2.033%) McAfee
10 4 (1.626%) Apple
11 3 (1.220%) Veeam
11 3 (1.220%) SonicWALL
11 3 (1.220%) WatchGuard
11 3 (1.220%) Magma
11 3 (1.220%) Cognos
Leeds, West Yorkshire
You will be part of a pragmatic Software Support operation utilising SQL and SQL Server / Oracle Databases to provide a high level of software support to clients. You...
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 22 May 2013
Leeds, West Yorkshire
A varied role, your main responsibilities will include: *Support and Maintenance of complex software applications *Problem resolution *Work with the development teams to improve systems and services *Provide...
Fruition IT Resources Limited
Salary: £28000 - £30000 per annum + oncall, good benefits
Posted: 22 May 2013
Leeds, West Yorkshire
The successful Senior Service Support Analyst will come from a strong IT Support background, possessing good knowledge of all common Microsoft and apple products and applications... Strong understanding...
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 21 May 2013
Leeds, Yorkshire
SQL... Application Support Analyst - Key Skills -Experience supporting either SQL databases or Java Applications is essential -Working with best practice frameworks such as ITIL, COBIT or CMMI -Experience...
Hudson
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 14 May 2013
Leeds, West Yorkshire
A basic understanding of classic ASP, VB.net (Frameworks 2.0, 3.0, 3.5,4.0) *A basic understanding of Xml and web based technologies. *A good...
Fruition IT Resources Limited
Posted: 21 May 2013
Leeds, West Yorkshire
Specialising with Windows desktop related IT services and SCCM, you will promote customer service excellence, add input into and delivery of the desktop roadmap and translate end user...
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 23 May 2013
Leeds, Yorkshire
oracle Functional Support AnalystMy client provides support to over 30 clients who operate in many countries worldwide... With the number of clients that they have the role is...
Sovereign Business Resource
Salary: £40000 - £45000 per annum + Pension, Private Healthcare
Posted: 18 May 2013
Leeds, Yorkshire
Using their existing knowledge of LAN/WAN communications the new recruit would be responsible for ensuring the numerous clinical and administrative applications are able to function efficiently and...
Hays Specialist Recruitment
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 15 May 2013