The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 79 79 54
Rank change year-on-year
0 -25
Permanent jobs requiring a Support Analyst 113 88 127
As % of all permanent IT jobs located in Leeds 3.04% 3.07% 4.57%
As % of the Job Titles category 3.14% 3.20% 4.72%
Number of salaries quoted 89 73 100
Average salary £26,000 £30,000 £25,500
Average salary % change year-on-year
-13.33% +17.64%
90% offered a salary of more than £21,500 £22,500 £18,000
10% offered a salary of more than £35,000 £35,000 £32,650
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3598 2747 2693
As % of all permanent IT jobs located in Leeds 96.85% 95.95% 97.01%
Number of salaries quoted 2755 2229 2241
Average salary £40,000 £38,000 £36,750
Average salary % change year-on-year
+5.26% +3.40%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £54,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 22 October 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 22 October 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 129 (48.86%) ITIL
2 124 (46.97%) Microsoft
3 108 (40.91%) SQL
4 82 (31.06%) Windows
5 81 (30.68%) MS Excel
6 61 (23.11%) .NET
7 59 (22.35%) SQL Server
8 56 (21.21%) Active Directory
9 47 (17.80%) C#
10 43 (16.29%) XML
11 40 (15.15%) Analytical Skills
12 36 (13.64%) MS Office
13 35 (13.26%) VB
13 35 (13.26%) LAN
13 35 (13.26%) SLA
13 35 (13.26%) Windows 7
14 34 (12.88%) Windows Server 2008
14 34 (12.88%) WAN
15 33 (12.50%) UNIX
16 30 (11.36%) Windows Server 2003
17 27 (10.23%) Internet
17 27 (10.23%) Firewall
18 26 (9.85%) SharePoint
18 26 (9.85%) Cisco
18 26 (9.85%) Oracle
19 25 (9.47%) E-Commerce
19 25 (9.47%) Apache
20 24 (9.09%) TCP/IP
20 24 (9.09%) Management Information System
21 23 (8.71%) Classic ASP

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 22 October 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (9.85%) SharePoint
2 25 (9.47%) Apache
3 16 (6.06%) MS Exchange
4 10 (3.79%) SharePoint 2010
5 7 (2.65%) BizTalk Server
6 6 (2.27%) Exchange Server 2010
7 5 (1.89%) IIS
8 4 (1.52%) Exchange Server 2007
8 4 (1.52%) Exchange Server 2003
9 3 (1.14%) WebLogic
9 3 (1.14%) Tomcat
10 2 (0.76%) LiveLink
10 2 (0.76%) Exchange Server 2013
11 1 (0.38%) SharePoint 2013
11 1 (0.38%) CMS
11 1 (0.38%) SAS
Applications
1 81 (30.68%) MS Excel
2 36 (13.64%) MS Office
3 8 (3.03%) MS Visio
4 4 (1.52%) MS Project
5 2 (0.76%) Photoshop
Business Applications
1 2 (0.76%) Dynamics CRM
2 1 (0.38%) Oracle Applications
2 1 (0.38%) Oracle EBS R12
2 1 (0.38%) Line 500
2 1 (0.38%) Oracle EBS
Cloud Services
1 2 (0.76%) Office 365
Communications & Networking
1 35 (13.26%) LAN
2 34 (12.88%) WAN
3 27 (10.23%) Internet
3 27 (10.23%) Firewall
4 24 (9.09%) TCP/IP
5 22 (8.33%) Cisco IOS
6 14 (5.30%) Network Security
7 13 (4.92%) Cisco ASA
8 7 (2.65%) VoIP
9 6 (2.27%) SAN
10 3 (1.14%) iSCSI
10 3 (1.14%) VPN
10 3 (1.14%) Intranet
11 2 (0.76%) ATM
11 2 (0.76%) DNS
11 2 (0.76%) VLAN
12 1 (0.38%) SSL
12 1 (0.38%) DHCP
12 1 (0.38%) Wi-Fi
12 1 (0.38%) Extranet
Database & Business Intelligence
1 59 (22.35%) SQL Server
2 15 (5.68%) SQL Server 2008
3 14 (5.30%) SQL Server 2005
3 14 (5.30%) SQL Server Reporting Services
4 12 (4.55%) MySQL
5 11 (4.17%) SQL Server 2000
6 5 (1.89%) SQL Server 2012
6 5 (1.89%) MS Access
7 4 (1.52%) PostgreSQL
8 3 (1.14%) Relational Database
9 2 (0.76%) Oracle Database
9 2 (0.76%) IBM InfoSphere
10 1 (0.38%) Oracle BI EE
10 1 (0.38%) Oracle Database 11g
10 1 (0.38%) SQL Server Integration Services
10 1 (0.38%) Crystal Reports
10 1 (0.38%) Data Warehouse
10 1 (0.38%) Oracle Reports
Development Applications
1 13 (4.92%) Visual Studio
2 3 (1.14%) SpecFlow
2 3 (1.14%) Jenkins
2 3 (1.14%) Octopus Deploy
2 3 (1.14%) Maven
2 3 (1.14%) Team Foundation Server
2 3 (1.14%) ReSharper
3 2 (0.76%) SQL Server Management Studio (SSMS)
4 1 (0.38%) Visual Studio Team System
4 1 (0.38%) InstallShield
General
1 7 (2.65%) Finance
2 5 (1.89%) French Language
3 4 (1.52%) Legal
4 3 (1.14%) Aerospace
4 3 (1.14%) Retail
5 2 (0.76%) Marketing
6 1 (0.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 61 (23.11%) .NET
2 43 (16.29%) XML
3 23 (8.71%) Classic ASP
4 13 (4.92%) HTML
5 12 (4.55%) CSS
6 8 (3.03%) ASP.NET
7 7 (2.65%) jQuery
8 6 (2.27%) Web Services
9 3 (1.14%) COM
10 2 (0.76%) Hibernate
10 2 (0.76%) Spring
11 1 (0.38%) SOAP
11 1 (0.38%) COM+
11 1 (0.38%) WSDL
Miscellaneous
1 40 (15.15%) Analytical Skills
2 24 (9.09%) Management Information System
3 21 (7.95%) Blackberry
4 11 (4.17%) Statistics
5 4 (1.52%) Video Conferencing
5 4 (1.52%) IVR
6 3 (1.14%) User Experience
6 3 (1.14%) iPhone
6 3 (1.14%) Computer Science
7 2 (0.76%) Client/Server
8 1 (0.38%) PKI
8 1 (0.38%) PDA
8 1 (0.38%) GIS
8 1 (0.38%) NHS
Operating Systems
1 82 (31.06%) Windows
2 35 (13.26%) Windows 7
3 34 (12.88%) Windows Server 2008
4 33 (12.50%) UNIX
5 30 (11.36%) Windows Server 2003
6 18 (6.82%) Linux
7 10 (3.79%) Windows XP
8 8 (3.03%) Windows 8
9 6 (2.27%) Android
10 3 (1.14%) Apple iOS
10 3 (1.14%) Windows Server 2012
10 3 (1.14%) Windows Vista
10 3 (1.14%) Windows Mobile
10 3 (1.14%) Windows 2000
11 2 (0.76%) Debian
12 1 (0.38%) HPUX
Processes & Methodologies
1 129 (48.86%) ITIL
2 25 (9.47%) E-Commerce
3 22 (8.33%) Incident Management
4 21 (7.95%) Supplier Management
5 16 (6.06%) User Acceptance Testing
6 14 (5.30%) Test Scripting
7 12 (4.55%) Service Delivery
7 12 (4.55%) Root Cause Analysis
8 11 (4.17%) Mentoring
8 11 (4.17%) CRM
8 11 (4.17%) Service Management
9 9 (3.41%) Data Entry
9 9 (3.41%) Project Management
10 6 (2.27%) Stakeholder Management
11 5 (1.89%) Data Analysis
11 5 (1.89%) Unit Testing
11 5 (1.89%) Release Management
11 5 (1.89%) ERP
12 4 (1.52%) Time Management
12 4 (1.52%) Validation
Programming Languages
1 108 (40.91%) SQL
2 47 (17.80%) C#
3 35 (13.26%) VB
4 14 (5.30%) T-SQL
5 13 (4.92%) VBA
6 11 (4.17%) JavaScript
7 8 (3.03%) Java
8 7 (2.65%) PowerShell
9 6 (2.27%) VB6
10 5 (1.89%) Bash Shell
10 5 (1.89%) Perl
11 3 (1.14%) R
12 2 (0.76%) C++
13 1 (0.38%) VB.NET
13 1 (0.38%) Shell Script
Qualifications
1 17 (6.44%) Cisco Certification
2 15 (5.68%) CCNA
3 14 (5.30%) ITIL Certification
3 14 (5.30%) CCNP
4 12 (4.55%) Degree
5 8 (3.03%) Microsoft Certification
5 8 (3.03%) ITIL Foundation Certificate
6 6 (2.27%) Security Cleared
7 3 (1.14%) MCSE
7 3 (1.14%) A+ Certification
8 2 (0.76%) MCITP
8 2 (0.76%) VMware Certified Professional (VCP)
9 1 (0.38%) CCSE
9 1 (0.38%) SC Cleared
9 1 (0.38%) MCP
9 1 (0.38%) HND
9 1 (0.38%) MCSA
9 1 (0.38%) Check Point Certification
9 1 (0.38%) Avaya Certification
Quality Assurance & Compliance
1 35 (13.26%) SLA
2 21 (7.95%) QA
System Software
1 56 (21.21%) Active Directory
2 2 (0.76%) VMware Infrastructure
3 1 (0.38%) vSphere
Systems Management
1 4 (1.52%) SCCM
2 2 (0.76%) NetBackup
3 1 (0.38%) Forefront Identity Manager
3 1 (0.38%) Nessus
3 1 (0.38%) SCOM
3 1 (0.38%) OpenView
3 1 (0.38%) Tivoli
Vendors
1 124 (46.97%) Microsoft
2 26 (9.85%) Cisco
2 26 (9.85%) Oracle
3 17 (6.44%) Avaya
4 11 (4.17%) Sage
5 10 (3.79%) Pegasus
6 5 (1.89%) VMware
6 5 (1.89%) Dell
6 5 (1.89%) Citrix
6 5 (1.89%) Salesforce.com
7 4 (1.52%) Sybase
7 4 (1.52%) Verint
8 2 (0.76%) Red Hat
8 2 (0.76%) Adobe
8 2 (0.76%) IBM
9 1 (0.38%) Nimsoft
9 1 (0.38%) Alterian
9 1 (0.38%) SolarWinds
9 1 (0.38%) Kaspersky
9 1 (0.38%) HP
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 20 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 21 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Please apply and get in touch to discuss salary
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 days ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: 3 days ago
Leeds, Yorkshire
Capita
Salary: Pension
Posted: 4 days ago
Leeds, West Yorkshire
Vertical IT
Salary: £22000 - £26000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £26000 - £30000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Bluetownonline
Salary: £23k per year
Posted: 5 days ago
Leeds
Jet2.com
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 6 days ago
Leeds
Capita - ITIN
Salary: £30000 - £35000 per annum + Pension
Posted: 6 days ago
Leeds, West Yorkshire
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 6 days ago
Leeds
Interquest - IQ ERP
Salary: £30000 - £35000 per annum + benefits
Posted: 7 days ago
Leeds
Jet2.com
Posted: 12 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 per annum
Posted: 14 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25000.00 - £27000.00 per annum
Posted: 20 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum DOE, + excellent benefits package
Posted: 20 days ago