The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 91 74 49
Rank change year-on-year
-17 -25
Permanent jobs requiring a Support Analyst 72 120 116
As % of all permanent IT jobs located in Leeds 2.24% 3.29% 4.41%
As % of the Job Titles category 2.32% 3.38% 4.58%
Number of salaries quoted 61 116 97
Average salary £27,500 £30,250 £30,000
Average salary % change year-on-year
-9.09% +0.83%
90% offered a salary of more than £21,000 £22,000 £21,000
10% offered a salary of more than £32,500 £35,000 £35,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3100 3548 2530
As % of all permanent IT jobs located in Leeds 96.54% 97.15% 96.27%
Number of salaries quoted 2470 2884 2046
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £27,500 £25,000 £24,000
10% offered a salary of more than £56,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 29 May 2015.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 29 May 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 89 (48.11%) Windows
2 86 (46.49%) Microsoft
3 82 (44.32%) SQL
3 82 (44.32%) ITIL
4 64 (34.59%) MS Excel
5 45 (24.32%) SQL Server
5 45 (24.32%) Active Directory
6 40 (21.62%) .NET
6 40 (21.62%) CRM
7 29 (15.68%) XML
8 28 (15.14%) Oracle
9 27 (14.59%) Continuous Improvement
10 26 (14.05%) SLA
11 25 (13.51%) C#
11 25 (13.51%) Finance
11 25 (13.51%) Analytical Skills
12 24 (12.97%) Windows Server 2008
13 23 (12.43%) Windows 7
13 23 (12.43%) Web Services
14 22 (11.89%) SQL Server Reporting Services
14 22 (11.89%) Dynamics CRM
15 21 (11.35%) MS Office
16 20 (10.81%) Citrix
17 19 (10.27%) Windows Server 2003
17 19 (10.27%) SharePoint
17 19 (10.27%) E-Commerce
18 18 (9.73%) Service Management
19 16 (8.65%) HTML
20 15 (8.11%) T-SQL
20 15 (8.11%) UNIX

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 29 May 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (10.27%) SharePoint
2 14 (7.57%) MS Exchange
3 11 (5.95%) Apache
4 10 (5.41%) IIS
5 7 (3.78%) SharePoint 2010
5 7 (3.78%) CMS
6 5 (2.70%) SAS
7 4 (2.16%) BizTalk Server
8 3 (1.62%) Blackberry Enterprise Server
8 3 (1.62%) Exchange Server 2010
9 2 (1.08%) WebSphere
9 2 (1.08%) Lync
9 2 (1.08%) GlassFish
9 2 (1.08%) WebSphere Application Server
9 2 (1.08%) JBoss
9 2 (1.08%) Tomcat
10 1 (0.54%) Moodle
10 1 (0.54%) Exchange Server 2007
Applications
1 64 (34.59%) MS Excel
2 21 (11.35%) MS Office
Business Applications
1 22 (11.89%) Dynamics CRM
2 2 (1.08%) Dynamics AX
2 2 (1.08%) Oracle EBS
3 1 (0.54%) SAP Oil and Gas
Cloud Services
1 2 (1.08%) Office 365
2 1 (0.54%) Cloud Computing
Communications & Networking
1 15 (8.11%) LAN
1 15 (8.11%) WAN
1 15 (8.11%) SAN
2 14 (7.57%) Internet
3 7 (3.78%) DNS
3 7 (3.78%) DHCP
3 7 (3.78%) Cisco IOS
4 6 (3.24%) TCP/IP
4 6 (3.24%) Firewall
5 4 (2.16%) Wireless
6 3 (1.62%) VPN
7 2 (1.08%) Structured Cabling
7 2 (1.08%) FTP
7 2 (1.08%) VoIP
7 2 (1.08%) Wi-Fi
8 1 (0.54%) DMZ
8 1 (0.54%) PuTTY
8 1 (0.54%) WebEx
8 1 (0.54%) SSH
Database & Business Intelligence
1 45 (24.32%) SQL Server
2 22 (11.89%) SQL Server Reporting Services
3 11 (5.95%) Data Warehouse
3 11 (5.95%) MySQL
4 7 (3.78%) PostgreSQL
5 5 (2.70%) MS Access
6 4 (2.16%) SQL Server 2005
6 4 (2.16%) SQL Server Integration Services
6 4 (2.16%) SQL Server 2008
6 4 (2.16%) Oracle Reports
7 3 (1.62%) SQL Server 2000
8 2 (1.08%) Oracle OWB
8 2 (1.08%) Oracle BI Publisher
8 2 (1.08%) Relational Database
8 2 (1.08%) DB2
8 2 (1.08%) Crystal Reports
9 1 (0.54%) BusinessObjects XI
Development Applications
1 12 (6.49%) Visual Studio
2 8 (4.32%) Visual Studio Team System
3 2 (1.08%) Oracle Forms
General
1 25 (13.51%) Finance
2 5 (2.70%) Telecoms
2 5 (2.70%) Back Office
3 4 (2.16%) French Language
4 3 (1.62%) Pharmaceutical
4 3 (1.62%) Legal
4 3 (1.62%) Marketing
5 1 (0.54%) Electronics
5 1 (0.54%) Law
5 1 (0.54%) Manufacturing
5 1 (0.54%) Games
5 1 (0.54%) Banking
5 1 (0.54%) Retail
Libraries, Frameworks & Software Standards
1 40 (21.62%) .NET
2 29 (15.68%) XML
3 23 (12.43%) Web Services
4 16 (8.65%) HTML
5 10 (5.41%) SOAP
5 10 (5.41%) WSDL
6 5 (2.70%) CSS
6 5 (2.70%) ASP.NET
6 5 (2.70%) J2EE
7 4 (2.16%) jQuery
7 4 (2.16%) COM+
8 2 (1.08%) Application Packaging
8 2 (1.08%) WCF
8 2 (1.08%) ODBC
8 2 (1.08%) WAP
9 1 (0.54%) ADO
9 1 (0.54%) Classic ASP
9 1 (0.54%) FIX Protocol
9 1 (0.54%) .NET Framework
Miscellaneous
1 25 (13.51%) Analytical Skills
2 13 (7.03%) Blackberry
3 10 (5.41%) Management Information System
4 7 (3.78%) GIS
5 4 (2.16%) Statistics
6 3 (1.62%) Data Centre
7 2 (1.08%) Data Structures
8 1 (0.54%) DTV
8 1 (0.54%) CMDB
8 1 (0.54%) Computer Science
Operating Systems
1 89 (48.11%) Windows
2 24 (12.97%) Windows Server 2008
3 23 (12.43%) Windows 7
4 19 (10.27%) Windows Server 2003
5 15 (8.11%) UNIX
6 9 (4.86%) Linux
7 8 (4.32%) Windows 8
8 5 (2.70%) Windows Server 2012
9 2 (1.08%) Mac OS X
10 1 (0.54%) Solaris
10 1 (0.54%) Windows XP
10 1 (0.54%) Android
Processes & Methodologies
1 82 (44.32%) ITIL
2 40 (21.62%) CRM
3 27 (14.59%) Continuous Improvement
4 19 (10.27%) E-Commerce
5 18 (9.73%) Service Management
6 11 (5.95%) Unit Testing
7 10 (5.41%) Supplier Management
7 10 (5.41%) Incident Management
8 9 (4.86%) Time Management
8 9 (4.86%) Root Cause Analysis
8 9 (4.86%) Mentoring
9 8 (4.32%) Service Delivery
10 7 (3.78%) Business Intelligence
10 7 (3.78%) Stakeholder Management
10 7 (3.78%) Asset Management
10 7 (3.78%) Document Management
11 6 (3.24%) Data Analysis
12 5 (2.70%) Disaster Recovery
12 5 (2.70%) Problem Management
12 5 (2.70%) Systems Analysis
Programming Languages
1 82 (44.32%) SQL
2 25 (13.51%) C#
3 15 (8.11%) T-SQL
4 13 (7.03%) Java
5 8 (4.32%) PL/SQL
6 7 (3.78%) VBA
7 5 (2.70%) Shell Script
7 5 (2.70%) JavaScript
8 4 (2.16%) PowerShell
8 4 (2.16%) VB
9 3 (1.62%) C++
10 2 (1.08%) C
11 1 (0.54%) Python
11 1 (0.54%) PHP
11 1 (0.54%) Bash Shell
Qualifications
1 12 (6.49%) Microsoft Certification
2 9 (4.86%) Degree
2 9 (4.86%) MCDST
2 9 (4.86%) MOS
2 9 (4.86%) ITIL Foundation Certificate
3 2 (1.08%) Security Cleared
4 1 (0.54%) Cisco Certification
4 1 (0.54%) ITIL Certification
4 1 (0.54%) CCNA
4 1 (0.54%) MCP
4 1 (0.54%) SC Cleared
Quality Assurance & Compliance
1 26 (14.05%) SLA
2 9 (4.86%) QA
3 2 (1.08%) ISO/IEC 27001
System Software
1 45 (24.32%) Active Directory
2 6 (3.24%) VMware Infrastructure
3 2 (1.08%) Terminal Services
4 1 (0.54%) NFS
4 1 (0.54%) Samba
Systems Management
1 2 (1.08%) Backup Exec
2 1 (0.54%) DameWare
2 1 (0.54%) NetBackup
Vendors
1 86 (46.49%) Microsoft
2 28 (15.14%) Oracle
3 20 (10.81%) Citrix
4 12 (6.49%) Cisco
5 9 (4.86%) Salesforce.com
5 9 (4.86%) VMware
6 7 (3.78%) Pegasus
6 7 (3.78%) Sage
6 7 (3.78%) Sybase
7 6 (3.24%) Siebel
8 5 (2.70%) Alterian
9 4 (2.16%) Apple
10 3 (1.62%) Laserfiche
11 2 (1.08%) Google
11 2 (1.08%) Meraki
11 2 (1.08%) Business Objects
12 1 (0.54%) Avaya
12 1 (0.54%) Juniper
12 1 (0.54%) HP
12 1 (0.54%) Remedy
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