The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 62 63 74
Rank change year-on-year
+1 +11
Permanent jobs requiring a Support Analyst 148 95 82
As % of all permanent IT jobs located in Leeds 4.10% 3.74% 3.40%
As % of the Job Titles category 4.21% 3.91% 3.53%
Number of salaries quoted 135 73 78
Average salary £29,000 £30,000 £26,000
Average salary % change year-on-year
-3.33% +15.38%
90% offered a salary of more than £22,000 £22,000 £19,000
10% offered a salary of more than £35,000 £35,000 £32,950
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3513 2427 2321
As % of all permanent IT jobs located in Leeds 97.31% 95.55% 96.11%
Number of salaries quoted 2783 1855 1900
Average salary £40,000 £35,000 £36,000
Average salary % change year-on-year
+14.28% -2.77%
90% offered a salary of more than £25,250 £24,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
West Yorkshire

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 22 July 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 22 July 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 118 (45.56%) ITIL
2 96 (37.07%) Microsoft
3 89 (34.36%) Windows
4 83 (32.05%) SQL
5 77 (29.73%) MS Excel
6 70 (27.03%) Active Directory
7 64 (24.71%) SQL Server
8 54 (20.85%) SLA
9 50 (19.31%) MS Office
10 46 (17.76%) LAN
11 45 (17.37%) Windows Server 2008
12 44 (16.99%) .NET
13 41 (15.83%) WAN
14 38 (14.67%) Windows Server 2003
15 37 (14.29%) Cisco
16 34 (13.13%) Windows 7
17 33 (12.74%) Firewall
18 29 (11.20%) Oracle
18 29 (11.20%) Cisco IOS
19 28 (10.81%) C#
19 28 (10.81%) Java
19 28 (10.81%) Cisco Certification
20 27 (10.42%) TCP/IP
21 26 (10.04%) QA
21 26 (10.04%) Cisco ASA
21 26 (10.04%) CCNA
22 25 (9.65%) XML
23 22 (8.49%) UNIX
23 22 (8.49%) User Acceptance Testing
24 21 (8.11%) Degree

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 22 July 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (7.72%) SharePoint
2 19 (7.34%) MS Exchange
3 11 (4.25%) Apache
4 9 (3.47%) IIS
4 9 (3.47%) SharePoint 2010
4 9 (3.47%) Exchange Server 2010
5 8 (3.09%) Exchange Server 2007
6 6 (2.32%) BizTalk Server
7 5 (1.93%) WebLogic
7 5 (1.93%) Tomcat
8 4 (1.54%) Blackberry Enterprise Server
8 4 (1.54%) Exchange Server 2003
9 2 (0.77%) SharePoint 2013
9 2 (0.77%) SAS
9 2 (0.77%) CICS
10 1 (0.39%) CMS
10 1 (0.39%) WebSphere
10 1 (0.39%) IBM Notes
10 1 (0.39%) Exchange Server 2013
Applications
1 77 (29.73%) MS Excel
2 50 (19.31%) MS Office
3 4 (1.54%) MS Visio
4 1 (0.39%) PrintSoft PReS
4 1 (0.39%) MS Project
Business Applications
1 1 (0.39%) Oracle Applications
1 1 (0.39%) Oracle EBS
1 1 (0.39%) Oracle EBS R12
1 1 (0.39%) Line 500
1 1 (0.39%) Dynamics CRM
Cloud Services
1 3 (1.16%) Office 365
Communications & Networking
1 46 (17.76%) LAN
2 41 (15.83%) WAN
3 33 (12.74%) Firewall
4 29 (11.20%) Cisco IOS
5 27 (10.42%) TCP/IP
6 26 (10.04%) Cisco ASA
7 21 (8.11%) Internet
8 9 (3.47%) Network Security
8 9 (3.47%) DNS
9 8 (3.09%) VPN
10 7 (2.70%) DHCP
11 5 (1.93%) SAN
12 4 (1.54%) VoIP
12 4 (1.54%) Intranet
12 4 (1.54%) NAS
13 1 (0.39%) Wi-Fi
13 1 (0.39%) IP Telephony
13 1 (0.39%) MPLS
13 1 (0.39%) DEFINITY
13 1 (0.39%) Extranet
Database & Business Intelligence
1 64 (24.71%) SQL Server
2 18 (6.95%) SQL Server 2008
3 17 (6.56%) SQL Server 2005
4 14 (5.41%) SQL Server Reporting Services
5 5 (1.93%) SQL Server 2000
5 5 (1.93%) SQL Server 2012
6 4 (1.54%) MS Access
6 4 (1.54%) MySQL
7 3 (1.16%) DB2
8 2 (0.77%) SAS Enterprise Guide
8 2 (0.77%) SAS Enterprise Miner
9 1 (0.39%) Oracle BI EE
9 1 (0.39%) SQL Server Analysis Services
9 1 (0.39%) Oracle Database 11g
9 1 (0.39%) Oracle Reports
9 1 (0.39%) Crystal Reports
9 1 (0.39%) Oracle Database
9 1 (0.39%) Relational Database
Development Applications
1 11 (4.25%) Visual Studio
2 4 (1.54%) InstallShield
3 3 (1.16%) Maven
3 3 (1.16%) Team Foundation Server
3 3 (1.16%) ReSharper
3 3 (1.16%) Octopus Deploy
3 3 (1.16%) Jenkins
3 3 (1.16%) SpecFlow
General
1 18 (6.95%) Finance
2 5 (1.93%) French Language
3 2 (0.77%) Marketing
3 2 (0.77%) Telecoms
4 1 (0.39%) Aerospace
4 1 (0.39%) Manufacturing
4 1 (0.39%) Retail
Libraries, Frameworks & Software Standards
1 44 (16.99%) .NET
2 25 (9.65%) XML
3 17 (6.56%) Web Services
4 13 (5.02%) Classic ASP
5 9 (3.47%) HTML
6 8 (3.09%) CSS
7 7 (2.70%) ASP.NET
8 6 (2.32%) jQuery
9 4 (1.54%) WSDL
9 4 (1.54%) SOAP
10 3 (1.16%) COM
11 2 (0.77%) Spring
11 2 (0.77%) Hibernate
12 1 (0.39%) Middleware
12 1 (0.39%) J2EE
Miscellaneous
1 15 (5.79%) Blackberry
2 13 (5.02%) Management Information System
3 4 (1.54%) Statistics
3 4 (1.54%) Clustering
4 2 (0.77%) Computer Science
4 2 (0.77%) IVR
5 1 (0.39%) PDA
5 1 (0.39%) Mainframe
5 1 (0.39%) GIS
5 1 (0.39%) Client/Server
Operating Systems
1 89 (34.36%) Windows
2 45 (17.37%) Windows Server 2008
3 38 (14.67%) Windows Server 2003
4 34 (13.13%) Windows 7
5 22 (8.49%) UNIX
6 20 (7.72%) Windows XP
7 12 (4.63%) Linux
8 11 (4.25%) Windows Server 2012
9 9 (3.47%) Windows 8
10 5 (1.93%) Android
11 3 (1.16%) Apple iOS
12 2 (0.77%) AIX
12 2 (0.77%) Debian
13 1 (0.39%) CentOS
Processes & Methodologies
1 118 (45.56%) ITIL
2 22 (8.49%) User Acceptance Testing
3 19 (7.34%) Test Scripting
4 16 (6.18%) CRM
5 14 (5.41%) Data Entry
5 14 (5.41%) Stakeholder Management
6 13 (5.02%) Service Management
6 13 (5.02%) E-Commerce
7 12 (4.63%) Service Delivery
8 11 (4.25%) Root Cause Analysis
9 10 (3.86%) Incident Management
10 9 (3.47%) Supplier Management
10 9 (3.47%) Time Management
11 7 (2.70%) ITIL V3
12 6 (2.32%) Change Control
12 6 (2.32%) Project Management
13 5 (1.93%) ERP
14 3 (1.16%) Scrum
14 3 (1.16%) Data Analysis
14 3 (1.16%) Unit Testing
Programming Languages
1 83 (32.05%) SQL
2 28 (10.81%) C#
2 28 (10.81%) Java
3 16 (6.18%) VB
4 11 (4.25%) T-SQL
5 8 (3.09%) JavaScript
6 7 (2.70%) VBA
7 3 (1.16%) Shell Script
7 3 (1.16%) C++
7 3 (1.16%) R
8 2 (0.77%) COBOL
8 2 (0.77%) JCL
8 2 (0.77%) VB6
9 1 (0.39%) PowerShell
9 1 (0.39%) VB.NET
Qualifications
1 28 (10.81%) Cisco Certification
2 26 (10.04%) CCNA
3 21 (8.11%) Degree
4 20 (7.72%) CCNP
5 19 (7.34%) ITIL Certification
6 12 (4.63%) Microsoft Certification
7 8 (3.09%) Check Point Certification
7 8 (3.09%) CCSE
8 7 (2.70%) MCSE
9 5 (1.93%) CCA
9 5 (1.93%) Citrix Certification
10 3 (1.16%) ITIL Foundation Certificate
11 2 (0.77%) MCP
11 2 (0.77%) MCSA
11 2 (0.77%) MCDST
11 2 (0.77%) MOS
12 1 (0.39%) MCITP
12 1 (0.39%) Avaya Certification
12 1 (0.39%) A+ Certification
Quality Assurance & Compliance
1 54 (20.85%) SLA
2 26 (10.04%) QA
System Software
1 70 (27.03%) Active Directory
2 9 (3.47%) VMware Infrastructure
3 4 (1.54%) XenApp
4 1 (0.39%) Microsoft App-V
4 1 (0.39%) Hyper-V
4 1 (0.39%) Terminal Services
Systems Management
1 12 (4.63%) SCCM
2 5 (1.93%) WSUS
3 4 (1.54%) Norton AntiVirus
4 1 (0.39%) Nessus
Vendors
1 96 (37.07%) Microsoft
2 37 (14.29%) Cisco
3 29 (11.20%) Oracle
4 18 (6.95%) Avaya
5 16 (6.18%) Citrix
6 13 (5.02%) CheckPoint
7 12 (4.63%) Salesforce.com
8 11 (4.25%) VMware
9 10 (3.86%) Adobe
9 10 (3.86%) Sage
10 9 (3.47%) NetApp
10 9 (3.47%) Pegasus
11 6 (2.32%) Nimsoft
11 6 (2.32%) Dell
12 5 (1.93%) Kaspersky
13 4 (1.54%) CommVault
13 4 (1.54%) Symantec
14 2 (0.77%) IBM
14 2 (0.77%) JBoss
14 2 (0.77%) Red Hat
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £22,000 to £27,000 per annum plus additional benefits
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £27000.00 per annum + Benefits
Posted: 11 days ago
Leeds
Reed Technology - UK Posting Account
Salary: £31000 - £33000 per annum + benefits + great environment
Posted: 12 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £21,000 per annum (doe) plus excellent benefits
Posted: 20 days ago