The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 57 77 51
Rank change year-on-year
+20 -26
Permanent jobs requiring a Support Analyst 135 112 130
As % of all permanent IT jobs located in Leeds 3.98% 3.38% 4.42%
As % of the Job Titles category 4.09% 3.52% 4.57%
Number of salaries quoted 87 97 123
Average salary £25,000 £27,000 £29,000
Average salary % change year-on-year
-7.40% -6.89%
90% offered a salary of more than £21,000 £20,300 £20,000
10% offered a salary of more than £34,000 £37,500 £35,000
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3304 3183 2843
As % of all permanent IT jobs located in Leeds 97.41% 96.08% 96.60%
Number of salaries quoted 2690 2476 2412
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 29 January 2015.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 29 January 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 153 (60.96%) Microsoft
2 134 (53.39%) SQL
3 122 (48.61%) ITIL
4 105 (41.83%) MS Excel
5 100 (39.84%) Windows
6 74 (29.48%) .NET
7 62 (24.70%) SQL Server
8 61 (24.30%) C#
9 48 (19.12%) Active Directory
10 45 (17.93%) XML
11 42 (16.73%) CRM
12 41 (16.33%) E-Commerce
13 36 (14.34%) UNIX
14 34 (13.55%) Continuous Improvement
15 33 (13.15%) Windows 7
15 33 (13.15%) SLA
16 32 (12.75%) SAN
17 31 (12.35%) Oracle
17 31 (12.35%) Dynamics CRM
18 30 (11.95%) HTML
19 28 (11.16%) Apache
20 27 (10.76%) Management Information System
21 26 (10.36%) Supplier Management
21 26 (10.36%) Incident Management
21 26 (10.36%) MySQL
21 26 (10.36%) T-SQL
21 26 (10.36%) MS Office
21 26 (10.36%) Analytical Skills
22 25 (9.96%) VB
22 25 (9.96%) Service Management

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 29 January 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (11.16%) Apache
2 23 (9.16%) SharePoint
3 16 (6.37%) BizTalk Server
4 12 (4.78%) MS Exchange
5 7 (2.79%) SharePoint 2010
6 4 (1.59%) SAS
6 4 (1.59%) IIS
6 4 (1.59%) Blackberry Enterprise Server
7 3 (1.20%) Tomcat
8 2 (0.80%) JBoss
8 2 (0.80%) WebSphere Application Server
8 2 (0.80%) GlassFish
8 2 (0.80%) Exchange Server 2007
8 2 (0.80%) WebSphere
8 2 (0.80%) LiveLink
8 2 (0.80%) Exchange Server 2010
9 1 (0.40%) Exchange Server 2013
9 1 (0.40%) Moodle
Applications
1 105 (41.83%) MS Excel
2 26 (10.36%) MS Office
3 3 (1.20%) MS Visio
3 3 (1.20%) MS Project
4 2 (0.80%) Photoshop
Business Applications
1 31 (12.35%) Dynamics CRM
2 3 (1.20%) Oracle EBS
Cloud Services
1 1 (0.40%) Office 365
Communications & Networking
1 32 (12.75%) SAN
2 24 (9.56%) Internet
3 21 (8.37%) LAN
4 20 (7.97%) WAN
5 11 (4.38%) TCP/IP
6 9 (3.59%) Firewall
7 8 (3.19%) Cisco IOS
8 5 (1.99%) Network Security
9 4 (1.59%) VPN
9 4 (1.59%) DNS
10 3 (1.20%) iSCSI
11 2 (0.80%) ATM
11 2 (0.80%) SSL
11 2 (0.80%) VLAN
11 2 (0.80%) Wi-Fi
11 2 (0.80%) Wireless
11 2 (0.80%) Structured Cabling
12 1 (0.40%) SSH
12 1 (0.40%) NAS
12 1 (0.40%) Cisco ASA
Database & Business Intelligence
1 62 (24.70%) SQL Server
2 26 (10.36%) MySQL
3 19 (7.57%) SQL Server Reporting Services
4 16 (6.37%) PostgreSQL
4 16 (6.37%) SQL Server 2008
5 14 (5.58%) SQL Server 2005
6 13 (5.18%) SQL Server 2000
7 5 (1.99%) SQL Server Integration Services
7 5 (1.99%) Data Warehouse
8 4 (1.59%) MS Access
8 4 (1.59%) Relational Database
9 3 (1.20%) Oracle BI Publisher
9 3 (1.20%) Oracle Reports
10 2 (0.80%) DB2
10 2 (0.80%) IBM InfoSphere
10 2 (0.80%) SQL Server 2012
11 1 (0.40%) Oracle Database
Development Applications
1 22 (8.76%) Visual Studio
2 6 (2.39%) Visual Studio Team System
3 3 (1.20%) Oracle Forms
4 2 (0.80%) SQL Server Management Studio (SSMS)
5 1 (0.40%) JIRA
General
1 24 (9.56%) Finance
2 10 (3.98%) French Language
3 5 (1.99%) Legal
4 4 (1.59%) Pharmaceutical
5 3 (1.20%) Telecoms
5 3 (1.20%) Marketing
6 2 (0.80%) Retail
6 2 (0.80%) Aerospace
7 1 (0.40%) Banking
Libraries, Frameworks & Software Standards
1 74 (29.48%) .NET
2 45 (17.93%) XML
3 30 (11.95%) HTML
4 22 (8.76%) CSS
5 18 (7.17%) ASP.NET
6 16 (6.37%) jQuery
6 16 (6.37%) Classic ASP
7 7 (2.79%) Web Services
8 3 (1.20%) COM+
8 3 (1.20%) J2EE
9 2 (0.80%) WAP
10 1 (0.40%) ADO
Miscellaneous
1 27 (10.76%) Management Information System
2 26 (10.36%) Analytical Skills
3 22 (8.76%) Blackberry
4 14 (5.58%) Statistics
5 4 (1.59%) Video Conferencing
5 4 (1.59%) Computer Science
6 3 (1.20%) User Experience
6 3 (1.20%) PKI
6 3 (1.20%) iPhone
7 1 (0.40%) Data Structures
7 1 (0.40%) Clustering
7 1 (0.40%) IVR
7 1 (0.40%) Client/Server
Operating Systems
1 100 (39.84%) Windows
2 36 (14.34%) UNIX
3 33 (13.15%) Windows 7
4 25 (9.96%) Windows Server 2003
4 25 (9.96%) Windows Server 2008
5 21 (8.37%) Linux
6 7 (2.79%) Windows 8
7 3 (1.20%) Windows Vista
7 3 (1.20%) Windows Mobile
7 3 (1.20%) Android
7 3 (1.20%) Windows 2000
8 2 (0.80%) Mac OS X
8 2 (0.80%) Windows Server 2012
9 1 (0.40%) Apple iOS
9 1 (0.40%) CentOS
9 1 (0.40%) Windows XP
9 1 (0.40%) HPUX
Processes & Methodologies
1 122 (48.61%) ITIL
2 42 (16.73%) CRM
3 41 (16.33%) E-Commerce
4 34 (13.55%) Continuous Improvement
5 26 (10.36%) Supplier Management
5 26 (10.36%) Incident Management
6 25 (9.96%) Service Management
7 13 (5.18%) Unit Testing
8 11 (4.38%) Service Delivery
9 10 (3.98%) Root Cause Analysis
10 8 (3.19%) Mentoring
11 6 (2.39%) Business Intelligence
11 6 (2.39%) Time Management
12 5 (1.99%) Scrum
12 5 (1.99%) Agile Software Development
12 5 (1.99%) Change Management
13 4 (1.59%) Release Management
13 4 (1.59%) Document Management
13 4 (1.59%) Systems Analysis
13 4 (1.59%) Validation
Programming Languages
1 134 (53.39%) SQL
2 61 (24.30%) C#
3 26 (10.36%) T-SQL
4 25 (9.96%) VB
5 18 (7.17%) JavaScript
6 11 (4.38%) PowerShell
7 9 (3.59%) Java
7 9 (3.59%) VBA
8 6 (2.39%) PL/SQL
9 5 (1.99%) Bash Shell
9 5 (1.99%) Perl
10 4 (1.59%) C++
10 4 (1.59%) VB6
11 1 (0.40%) Shell Script
11 1 (0.40%) C
Qualifications
1 13 (5.18%) ITIL Foundation Certificate
1 13 (5.18%) Microsoft Certification
2 10 (3.98%) Degree
3 8 (3.19%) MOS
3 8 (3.19%) MCDST
4 6 (2.39%) Security Cleared
5 4 (1.59%) A+ Certification
6 3 (1.20%) VMware Certified Professional (VCP)
7 2 (0.80%) MCSE
7 2 (0.80%) CCNP
7 2 (0.80%) CCNA
7 2 (0.80%) Cisco Certification
8 1 (0.40%) MCITP
8 1 (0.40%) SC Cleared
8 1 (0.40%) CCA
8 1 (0.40%) Citrix Certification
8 1 (0.40%) MCSA
8 1 (0.40%) HND
8 1 (0.40%) MCP
Quality Assurance & Compliance
1 33 (13.15%) SLA
2 5 (1.99%) QA
3 1 (0.40%) ISO/IEC 27001
System Software
1 48 (19.12%) Active Directory
2 5 (1.99%) VMware Infrastructure
3 1 (0.40%) vSphere
3 1 (0.40%) Hyper-V
3 1 (0.40%) XenApp
Systems Management
1 4 (1.59%) NetBackup
2 3 (1.20%) Forefront Identity Manager
2 3 (1.20%) SCCM
2 3 (1.20%) SCOM
3 1 (0.40%) Backup Exec
3 1 (0.40%) DameWare
3 1 (0.40%) WSUS
3 1 (0.40%) OpenView
3 1 (0.40%) Norton AntiVirus
3 1 (0.40%) Tivoli
Vendors
1 153 (60.96%) Microsoft
2 31 (12.35%) Oracle
3 16 (6.37%) Sybase
4 11 (4.38%) Cisco
5 8 (3.19%) Citrix
5 8 (3.19%) VMware
6 7 (2.79%) Sage
6 7 (2.79%) Pegasus
7 6 (2.39%) Avaya
8 5 (1.99%) Verint
8 5 (1.99%) Salesforce.com
9 4 (1.59%) NetApp
9 4 (1.59%) Dell
9 4 (1.59%) Alterian
10 3 (1.20%) Laserfiche
10 3 (1.20%) Siebel
11 2 (0.80%) PeopleSoft
11 2 (0.80%) Symantec
11 2 (0.80%) HP
11 2 (0.80%) Adobe
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