The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 91 55
Rank change year-on-year
+18 -36
Permanent jobs requiring a Support Analyst 127 67 133
As % of all permanent IT jobs located in Leeds 3.33% 2.48% 4.62%
As % of the Job Titles category 3.44% 2.58% 4.79%
Number of salaries quoted 106 61 112
Average salary £26,000 £29,500 £27,000
Average salary % change year-on-year
-11.86% +9.25%
90% offered a salary of more than £21,000 £21,000 £19,000
10% offered a salary of more than £35,000 £33,500 £33,850
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3691 2594 2777
As % of all permanent IT jobs located in Leeds 96.88% 95.86% 96.56%
Number of salaries quoted 2828 2070 2317
Average salary £40,000 £38,625 £37,000
Average salary % change year-on-year
+3.55% +4.39%
90% offered a salary of more than £23,500 £25,500 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 30 September 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 September 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 125 (46.47%) ITIL
2 116 (43.12%) Microsoft
3 98 (36.43%) SQL
4 92 (34.20%) Windows
5 86 (31.97%) MS Excel
6 73 (27.14%) Active Directory
7 54 (20.07%) .NET
8 51 (18.96%) SQL Server
9 48 (17.84%) Analytical Skills
10 44 (16.36%) Windows Server 2008
11 41 (15.24%) Windows 7
12 40 (14.87%) MS Office
13 38 (14.13%) LAN
13 38 (14.13%) WAN
13 38 (14.13%) Windows Server 2003
14 37 (13.75%) XML
14 37 (13.75%) C#
15 35 (13.01%) SLA
16 34 (12.64%) UNIX
17 32 (11.90%) Cisco
17 32 (11.90%) VB
18 30 (11.15%) SharePoint
18 30 (11.15%) Firewall
19 29 (10.78%) Cisco IOS
20 28 (10.41%) Internet
21 25 (9.29%) TCP/IP
22 24 (8.92%) Oracle
22 24 (8.92%) Blackberry
23 23 (8.55%) Linux
23 23 (8.55%) QA

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 September 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (11.15%) SharePoint
2 22 (8.18%) MS Exchange
3 21 (7.81%) Apache
4 14 (5.20%) SharePoint 2010
5 8 (2.97%) Exchange Server 2010
6 6 (2.23%) Exchange Server 2007
7 5 (1.86%) IIS
8 4 (1.49%) BizTalk Server
8 4 (1.49%) Exchange Server 2003
9 3 (1.12%) WebLogic
9 3 (1.12%) Tomcat
10 2 (0.74%) Blackberry Enterprise Server
10 2 (0.74%) SAS
10 2 (0.74%) LiveLink
10 2 (0.74%) SharePoint 2013
10 2 (0.74%) Exchange Server 2013
11 1 (0.37%) CMS
Applications
1 86 (31.97%) MS Excel
2 40 (14.87%) MS Office
3 8 (2.97%) MS Visio
4 4 (1.49%) MS Project
Business Applications
1 1 (0.37%) Oracle EBS
1 1 (0.37%) Oracle Applications
1 1 (0.37%) Line 500
1 1 (0.37%) Oracle EBS R12
Cloud Services
1 3 (1.12%) Office 365
Communications & Networking
1 38 (14.13%) LAN
1 38 (14.13%) WAN
2 30 (11.15%) Firewall
3 29 (10.78%) Cisco IOS
4 28 (10.41%) Internet
5 25 (9.29%) TCP/IP
6 16 (5.95%) Cisco ASA
7 14 (5.20%) Network Security
8 7 (2.60%) VoIP
9 6 (2.23%) VPN
10 5 (1.86%) SAN
11 4 (1.49%) Intranet
12 3 (1.12%) DNS
12 3 (1.12%) iSCSI
13 2 (0.74%) NAS
13 2 (0.74%) DHCP
13 2 (0.74%) ATM
13 2 (0.74%) VLAN
14 1 (0.37%) Wi-Fi
14 1 (0.37%) Extranet
Database & Business Intelligence
1 51 (18.96%) SQL Server
2 14 (5.20%) SQL Server 2008
3 13 (4.83%) SQL Server 2005
4 11 (4.09%) SQL Server Reporting Services
5 8 (2.97%) SQL Server 2000
5 8 (2.97%) MySQL
6 5 (1.86%) SQL Server 2012
7 4 (1.49%) MS Access
8 2 (0.74%) Oracle Database
8 2 (0.74%) SAS Enterprise Guide
8 2 (0.74%) SAS Enterprise Miner
9 1 (0.37%) Oracle BI EE
9 1 (0.37%) Relational Database
9 1 (0.37%) Crystal Reports
9 1 (0.37%) Oracle Reports
9 1 (0.37%) Oracle Database 11g
Development Applications
1 9 (3.35%) Visual Studio
2 3 (1.12%) Maven
2 3 (1.12%) ReSharper
2 3 (1.12%) Team Foundation Server
2 3 (1.12%) SpecFlow
2 3 (1.12%) Jenkins
2 3 (1.12%) Octopus Deploy
3 1 (0.37%) InstallShield
General
1 10 (3.72%) Finance
2 4 (1.49%) French Language
3 3 (1.12%) Aerospace
4 2 (0.74%) Legal
4 2 (0.74%) Retail
4 2 (0.74%) Marketing
5 1 (0.37%) Manufacturing
Libraries, Frameworks & Software Standards
1 54 (20.07%) .NET
2 37 (13.75%) XML
3 22 (8.18%) Classic ASP
4 9 (3.35%) Web Services
5 8 (2.97%) HTML
6 7 (2.60%) CSS
7 5 (1.86%) ASP.NET
8 4 (1.49%) jQuery
9 3 (1.12%) COM
10 2 (0.74%) Hibernate
10 2 (0.74%) Spring
11 1 (0.37%) WSDL
11 1 (0.37%) SOAP
Miscellaneous
1 48 (17.84%) Analytical Skills
2 24 (8.92%) Blackberry
3 20 (7.43%) Management Information System
4 8 (2.97%) Statistics
5 4 (1.49%) Video Conferencing
5 4 (1.49%) IVR
6 3 (1.12%) iPhone
6 3 (1.12%) User Experience
7 2 (0.74%) Clustering
7 2 (0.74%) Client/Server
8 1 (0.37%) NHS
8 1 (0.37%) GIS
8 1 (0.37%) PDA
8 1 (0.37%) Computer Science
Operating Systems
1 92 (34.20%) Windows
2 44 (16.36%) Windows Server 2008
3 41 (15.24%) Windows 7
4 38 (14.13%) Windows Server 2003
5 34 (12.64%) UNIX
6 23 (8.55%) Linux
7 13 (4.83%) Windows XP
8 8 (2.97%) Windows 8
8 8 (2.97%) Windows Server 2012
9 6 (2.23%) Android
10 3 (1.12%) Apple iOS
10 3 (1.12%) Windows Mobile
10 3 (1.12%) Windows Vista
10 3 (1.12%) Windows 2000
11 2 (0.74%) Debian
12 1 (0.37%) HPUX
12 1 (0.37%) CentOS
Processes & Methodologies
1 125 (46.47%) ITIL
2 19 (7.06%) E-Commerce
2 19 (7.06%) Incident Management
3 18 (6.69%) User Acceptance Testing
4 17 (6.32%) Supplier Management
5 15 (5.58%) Test Scripting
5 15 (5.58%) Mentoring
6 14 (5.20%) Root Cause Analysis
7 12 (4.46%) Service Delivery
8 10 (3.72%) CRM
8 10 (3.72%) Data Entry
9 9 (3.35%) Project Management
9 9 (3.35%) Service Management
9 9 (3.35%) Stakeholder Management
10 6 (2.23%) Time Management
11 5 (1.86%) Release Management
11 5 (1.86%) Data Analysis
11 5 (1.86%) ERP
12 3 (1.12%) Scrum
12 3 (1.12%) Unit Testing
Programming Languages
1 98 (36.43%) SQL
2 37 (13.75%) C#
3 32 (11.90%) VB
4 11 (4.09%) Java
5 10 (3.72%) VBA
6 9 (3.35%) T-SQL
7 8 (2.97%) JavaScript
8 6 (2.23%) VB6
9 5 (1.86%) PowerShell
9 5 (1.86%) Bash Shell
9 5 (1.86%) Perl
10 3 (1.12%) R
11 1 (0.37%) Shell Script
11 1 (0.37%) C++
11 1 (0.37%) VB.NET
Qualifications
1 18 (6.69%) Cisco Certification
2 16 (5.95%) CCNA
2 16 (5.95%) ITIL Certification
3 15 (5.58%) CCNP
4 13 (4.83%) Degree
5 11 (4.09%) Microsoft Certification
6 6 (2.23%) MCSE
6 6 (2.23%) Security Cleared
7 5 (1.86%) ITIL Foundation Certificate
8 3 (1.12%) CCA
8 3 (1.12%) Citrix Certification
9 2 (0.74%) VMware Certified Professional (VCP)
9 2 (0.74%) MCITP
10 1 (0.37%) SC Cleared
10 1 (0.37%) Avaya Certification
10 1 (0.37%) CCSE
10 1 (0.37%) MCSA
10 1 (0.37%) MCP
10 1 (0.37%) HND
10 1 (0.37%) A+ Certification
Quality Assurance & Compliance
1 35 (13.01%) SLA
2 23 (8.55%) QA
System Software
1 73 (27.14%) Active Directory
2 7 (2.60%) VMware Infrastructure
3 2 (0.74%) XenApp
4 1 (0.37%) vSphere
Systems Management
1 5 (1.86%) SCCM
2 2 (0.74%) WSUS
2 2 (0.74%) Norton AntiVirus
3 1 (0.37%) NetBackup
3 1 (0.37%) Nessus
3 1 (0.37%) OpenView
3 1 (0.37%) Tivoli
Vendors
1 116 (43.12%) Microsoft
2 32 (11.90%) Cisco
3 24 (8.92%) Oracle
4 17 (6.32%) Avaya
5 15 (5.58%) Sage
6 14 (5.20%) Pegasus
7 13 (4.83%) Citrix
8 12 (4.46%) VMware
9 8 (2.97%) Salesforce.com
10 5 (1.86%) NetApp
10 5 (1.86%) Dell
11 4 (1.49%) Verint
12 3 (1.12%) Kaspersky
12 3 (1.12%) Symantec
13 2 (0.74%) Alterian
13 2 (0.74%) JBoss
13 2 (0.74%) CommVault
13 2 (0.74%) Red Hat
14 1 (0.37%) CheckPoint
14 1 (0.37%) Informatica
Leeds, West Yorkshire
Digitech Resourcing Ltd
Salary: From £35,000 to £42,000 per annum
Posted: 19 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 2 days ago