The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 91 64 82
Rank change year-on-year
-27 +18
Permanent jobs requiring a Support Analyst 92 140 75
As % of all permanent IT jobs located in Leeds 2.58% 3.75% 2.84%
As % of the Job Titles category 2.71% 3.88% 2.97%
Number of salaries quoted 65 123 60
Average salary £27,000 £25,500 £30,000
Average salary % change year-on-year
+5.88% -15.00%
90% offered a salary of more than £21,700 £21,000 £21,900
10% offered a salary of more than £45,900 £35,000 £35,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3401 3612 2527
As % of all permanent IT jobs located in Leeds 95.21% 96.63% 95.61%
Number of salaries quoted 2696 2779 1945
Average salary £43,000 £40,000 £37,500
Average salary % change year-on-year
+7.50% +6.66%
90% offered a salary of more than £26,300 £23,500 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 2 September 2015.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 2 September 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 83 (51.55%) ITIL
2 80 (49.69%) SQL
2 80 (49.69%) Windows
3 56 (34.78%) Microsoft
4 45 (27.95%) SQL Server
5 44 (27.33%) Active Directory
6 33 (20.50%) Oracle
7 30 (18.63%) .NET
8 29 (18.01%) XML
8 29 (18.01%) MS Excel
9 28 (17.39%) CRM
10 23 (14.29%) Windows Server 2008
11 22 (13.66%) UNIX
11 22 (13.66%) C#
12 21 (13.04%) Web Services
12 21 (13.04%) Analytical Skills
13 20 (12.42%) Citrix
13 20 (12.42%) GIS
13 20 (12.42%) CMS
13 20 (12.42%) Asset Management
14 19 (11.80%) SOAP
14 19 (11.80%) WSDL
15 18 (11.18%) TCP/IP
15 18 (11.18%) PL/SQL
16 17 (10.56%) Java
16 17 (10.56%) Windows Server 2003
16 17 (10.56%) Windows 7
17 16 (9.94%) SQL Server Reporting Services
17 16 (9.94%) MS Office
17 16 (9.94%) DNS

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 2 September 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (12.42%) CMS
2 15 (9.32%) Apache
3 13 (8.07%) SharePoint
3 13 (8.07%) IIS
4 7 (4.35%) MS Exchange
5 5 (3.11%) Exchange Server 2010
6 2 (1.24%) Exchange Server 2013
6 2 (1.24%) Lync
7 1 (0.62%) SharePoint Server
7 1 (0.62%) SharePoint 2010
7 1 (0.62%) BizTalk Server
7 1 (0.62%) SharePoint 2013
Applications
1 29 (18.01%) MS Excel
2 16 (9.94%) MS Office
3 1 (0.62%) Photoshop
Business Applications
1 5 (3.11%) Agresso
2 2 (1.24%) Dynamics CRM
3 1 (0.62%) SAP Oil and Gas
Cloud Services
1 4 (2.48%) Cloud Computing
2 1 (0.62%) SaaS
2 1 (0.62%) Mimecast
Communications & Networking
1 18 (11.18%) TCP/IP
2 16 (9.94%) DHCP
2 16 (9.94%) DNS
3 10 (6.21%) Internet
4 9 (5.59%) WAN
4 9 (5.59%) LAN
5 8 (4.97%) LDAP
6 5 (3.11%) VoIP
6 5 (3.11%) Firewall
7 2 (1.24%) DEFINITY
7 2 (1.24%) SAN
7 2 (1.24%) GPRS
8 1 (0.62%) VPN
8 1 (0.62%) SSH
8 1 (0.62%) Intrusion Detection
8 1 (0.62%) PuTTY
Database & Business Intelligence
1 45 (27.95%) SQL Server
2 16 (9.94%) SQL Server Reporting Services
3 13 (8.07%) Data Warehouse
4 10 (6.21%) SQL Server Integration Services
5 4 (2.48%) SQL Server 2005
5 4 (2.48%) SQL Server 2008
6 3 (1.86%) SQL Server 2012
6 3 (1.86%) Oracle OWB
6 3 (1.86%) Crystal Reports
7 2 (1.24%) OLAP
7 2 (1.24%) MySQL
7 2 (1.24%) SQL Server Analysis Services
8 1 (0.62%) Relational Database
8 1 (0.62%) BusinessObjects
8 1 (0.62%) Oracle Reports
Development Applications
1 11 (6.83%) Visual Studio
1 11 (6.83%) Visual Studio Team System
2 8 (4.97%) Maven
2 8 (4.97%) Ant
3 6 (3.73%) PowerBuilder
4 5 (3.11%) Oracle Forms
5 1 (0.62%) PVCS
5 1 (0.62%) Subversion
General
1 7 (4.35%) Finance
2 3 (1.86%) Retail
2 3 (1.86%) Back Office
3 2 (1.24%) Telecoms
3 2 (1.24%) Games
4 1 (0.62%) Pharmaceutical
4 1 (0.62%) Electronics
4 1 (0.62%) Marketing
4 1 (0.62%) Legal
4 1 (0.62%) Manufacturing
Libraries, Frameworks & Software Standards
1 30 (18.63%) .NET
2 29 (18.01%) XML
3 21 (13.04%) Web Services
4 19 (11.80%) SOAP
4 19 (11.80%) WSDL
5 12 (7.45%) J2EE
6 8 (4.97%) HTML
6 8 (4.97%) Spring
7 6 (3.73%) CSS
8 5 (3.11%) Grails
8 5 (3.11%) jQuery
8 5 (3.11%) HTML5
8 5 (3.11%) AngularJS
9 2 (1.24%) Application Packaging
9 2 (1.24%) ASP.NET
9 2 (1.24%) ODBC
10 1 (0.62%) FIX Protocol
Miscellaneous
1 21 (13.04%) Analytical Skills
2 20 (12.42%) GIS
3 9 (5.59%) Management Information System
3 9 (5.59%) Blackberry
4 8 (4.97%) Cryptography
5 2 (1.24%) Computer Science
5 2 (1.24%) Telematics
6 1 (0.62%) NHS
6 1 (0.62%) CMDB
6 1 (0.62%) DTV
6 1 (0.62%) Statistics
Operating Systems
1 80 (49.69%) Windows
2 23 (14.29%) Windows Server 2008
3 22 (13.66%) UNIX
4 17 (10.56%) Windows Server 2003
4 17 (10.56%) Windows 7
5 9 (5.59%) Linux
6 5 (3.11%) Windows Server 2012
7 4 (2.48%) Windows 8
8 1 (0.62%) Windows XP
8 1 (0.62%) Solaris
Processes & Methodologies
1 83 (51.55%) ITIL
2 28 (17.39%) CRM
3 20 (12.42%) Asset Management
4 14 (8.70%) E-Commerce
5 11 (6.83%) Configuration Management
6 9 (5.59%) Business Intelligence
7 8 (4.97%) Supplier Management
8 6 (3.73%) Problem Management
8 6 (3.73%) Disaster Recovery
8 6 (3.73%) Mentoring
9 5 (3.11%) Project Management
9 5 (3.11%) Unit Testing
10 4 (2.48%) Continuous Improvement
10 4 (2.48%) Service Management
10 4 (2.48%) ITSM
10 4 (2.48%) ETL
10 4 (2.48%) Change Management
11 3 (1.86%) Performance Monitoring
11 3 (1.86%) Workflow
11 3 (1.86%) Root Cause Analysis
Programming Languages
1 80 (49.69%) SQL
2 22 (13.66%) C#
3 18 (11.18%) PL/SQL
4 17 (10.56%) Java
5 13 (8.07%) Shell Script
6 12 (7.45%) T-SQL
7 9 (5.59%) VB.NET
8 5 (3.11%) VBA
8 5 (3.11%) VB
8 5 (3.11%) JavaScript
8 5 (3.11%) PHP
9 1 (0.62%) C
9 1 (0.62%) Python
9 1 (0.62%) PowerShell
9 1 (0.62%) Bash Shell
Qualifications
1 15 (9.32%) ITIL Foundation Certificate
2 13 (8.07%) Degree
3 10 (6.21%) Security Cleared
4 9 (5.59%) SC Cleared
5 7 (4.35%) Microsoft Certification
5 7 (4.35%) ITIL Certification
6 2 (1.24%) MOS
6 2 (1.24%) MCDST
7 1 (0.62%) CEH
7 1 (0.62%) HND
7 1 (0.62%) CCNA
7 1 (0.62%) Cisco Certification
Quality Assurance & Compliance
1 16 (9.94%) SLA
2 5 (3.11%) QA
3 2 (1.24%) ISO/IEC 27001
System Software
1 44 (27.33%) Active Directory
2 5 (3.11%) VMware Infrastructure
3 3 (1.86%) Hyper-V
4 2 (1.24%) Terminal Services
5 1 (0.62%) Samba
5 1 (0.62%) XenDesktop
5 1 (0.62%) NFS
Systems Management
1 1 (0.62%) OpenView
1 1 (0.62%) NetBackup
1 1 (0.62%) Backup Exec
1 1 (0.62%) Oracle ZFS
Vendors
1 56 (34.78%) Microsoft
2 33 (20.50%) Oracle
3 20 (12.42%) Citrix
4 8 (4.97%) VMware
4 8 (4.97%) Sun
5 3 (1.86%) Cisco
5 3 (1.86%) Avaya
6 2 (1.24%) Sage
7 1 (0.62%) Salesforce.com
7 1 (0.62%) Remedy
7 1 (0.62%) Juniper
7 1 (0.62%) Mitel
7 1 (0.62%) Ceridian
7 1 (0.62%) Splunk
7 1 (0.62%) ArcSight
7 1 (0.62%) Adobe
7 1 (0.62%) PeopleSoft
7 1 (0.62%) SAP
7 1 (0.62%) Siebel
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £27000 per annum + Bens
Posted: 4 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £24000 - £25000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + benefits
Posted: 6 days ago
Leeds, West Yorkshire
Lockheed Martin
Posted: 6 days ago
Leeds
Net Talent
Posted: 9 days ago
Leeds
Net Talent
Posted: 20 days ago
Leeds, West Yorkshire
Leeds Building Society
Salary: £24,000 per annum + Bonus and Benefits
Posted: 21 days ago