The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 90 80 65
Rank change year-on-year
-10 -15
Permanent jobs requiring a Support Analyst 83 110 106
As % of all permanent IT jobs located in Leeds 2.42% 3.01% 3.94%
As % of the Job Titles category 2.50% 3.10% 4.09%
Number of salaries quoted 72 100 95
Average salary £27,500 £31,000 £30,000
Average salary % change year-on-year
-11.29% +3.33%
90% offered a salary of more than £21,000 £21,500 £21,000
10% offered a salary of more than £32,500 £35,000 £35,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3324 3543 2592
As % of all permanent IT jobs located in Leeds 97.02% 96.99% 96.46%
Number of salaries quoted 2625 2871 2115
Average salary £40,000 £38,500 £35,000
Average salary % change year-on-year
+3.89% +10.00%
90% offered a salary of more than £27,500 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 6 May 2015.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 6 May 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 113 (53.30%) Microsoft
2 105 (49.53%) SQL
3 99 (46.70%) Windows
4 98 (46.23%) ITIL
5 88 (41.51%) MS Excel
6 57 (26.89%) SQL Server
7 53 (25.00%) Active Directory
8 52 (24.53%) .NET
9 45 (21.23%) CRM
10 40 (18.87%) C#
11 37 (17.45%) XML
12 34 (16.04%) Windows 7
12 34 (16.04%) Continuous Improvement
13 32 (15.09%) Oracle
13 32 (15.09%) SLA
14 31 (14.62%) Analytical Skills
15 29 (13.68%) Windows Server 2008
15 29 (13.68%) Dynamics CRM
15 29 (13.68%) Finance
16 27 (12.74%) E-Commerce
17 26 (12.26%) Service Management
17 26 (12.26%) SQL Server Reporting Services
18 24 (11.32%) Windows Server 2003
18 24 (11.32%) HTML
19 23 (10.85%) T-SQL
19 23 (10.85%) MS Office
19 23 (10.85%) SAN
20 22 (10.38%) SharePoint
21 21 (9.91%) LAN
21 21 (9.91%) WAN

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 6 May 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (10.38%) SharePoint
2 15 (7.08%) Apache
3 12 (5.66%) IIS
3 12 (5.66%) MS Exchange
4 10 (4.72%) BizTalk Server
5 7 (3.30%) SAS
5 7 (3.30%) SharePoint 2010
6 4 (1.89%) Blackberry Enterprise Server
6 4 (1.89%) CMS
7 3 (1.42%) Tomcat
8 2 (0.94%) JBoss
8 2 (0.94%) WebSphere
8 2 (0.94%) Exchange Server 2007
8 2 (0.94%) GlassFish
8 2 (0.94%) Moodle
8 2 (0.94%) WebSphere Application Server
9 1 (0.47%) Lync
9 1 (0.47%) Exchange Server 2010
Applications
1 88 (41.51%) MS Excel
2 23 (10.85%) MS Office
Business Applications
1 29 (13.68%) Dynamics CRM
2 3 (1.42%) Oracle EBS
3 2 (0.94%) Dynamics AX
4 1 (0.47%) SAP Oil and Gas
Cloud Services
1 2 (0.94%) Office 365
2 1 (0.47%) Cloud Computing
Communications & Networking
1 23 (10.85%) SAN
2 21 (9.91%) LAN
2 21 (9.91%) WAN
3 19 (8.96%) Internet
4 7 (3.30%) Cisco IOS
5 6 (2.83%) Firewall
6 4 (1.89%) Wireless
6 4 (1.89%) DHCP
6 4 (1.89%) DNS
7 3 (1.42%) TCP/IP
7 3 (1.42%) VPN
8 2 (0.94%) FTP
8 2 (0.94%) SSH
8 2 (0.94%) Wi-Fi
8 2 (0.94%) Structured Cabling
9 1 (0.47%) PuTTY
9 1 (0.47%) WebEx
9 1 (0.47%) DMZ
9 1 (0.47%) NAS
9 1 (0.47%) VoIP
Database & Business Intelligence
1 57 (26.89%) SQL Server
2 26 (12.26%) SQL Server Reporting Services
3 16 (7.55%) MySQL
4 11 (5.19%) PostgreSQL
4 11 (5.19%) SQL Server 2008
5 10 (4.72%) Data Warehouse
6 9 (4.25%) SQL Server 2005
7 7 (3.30%) SQL Server 2000
7 7 (3.30%) MS Access
8 5 (2.36%) Oracle Reports
9 3 (1.42%) SQL Server Integration Services
9 3 (1.42%) Oracle BI Publisher
10 2 (0.94%) Relational Database
10 2 (0.94%) SQL Server 2012
10 2 (0.94%) DB2
10 2 (0.94%) Crystal Reports
10 2 (0.94%) Oracle OWB
11 1 (0.47%) BusinessObjects XI
Development Applications
1 17 (8.02%) Visual Studio
2 7 (3.30%) Visual Studio Team System
3 3 (1.42%) Oracle Forms
4 1 (0.47%) JIRA
General
1 29 (13.68%) Finance
2 8 (3.77%) French Language
3 5 (2.36%) Back Office
3 5 (2.36%) Telecoms
4 4 (1.89%) Pharmaceutical
5 3 (1.42%) Legal
5 3 (1.42%) Marketing
6 1 (0.47%) Law
6 1 (0.47%) Manufacturing
6 1 (0.47%) Banking
6 1 (0.47%) Retail
6 1 (0.47%) Electronics
Libraries, Frameworks & Software Standards
1 52 (24.53%) .NET
2 37 (17.45%) XML
3 24 (11.32%) HTML
4 20 (9.43%) Web Services
5 12 (5.66%) ASP.NET
5 12 (5.66%) CSS
6 10 (4.72%) jQuery
7 6 (2.83%) WSDL
7 6 (2.83%) SOAP
8 5 (2.36%) COM+
8 5 (2.36%) Classic ASP
9 4 (1.89%) J2EE
10 2 (0.94%) ODBC
10 2 (0.94%) WAP
10 2 (0.94%) Application Packaging
10 2 (0.94%) WCF
11 1 (0.47%) .NET Framework
11 1 (0.47%) ADO
Miscellaneous
1 31 (14.62%) Analytical Skills
2 20 (9.43%) Blackberry
3 13 (6.13%) Management Information System
4 8 (3.77%) Statistics
5 4 (1.89%) GIS
6 2 (0.94%) Data Structures
7 1 (0.47%) Client/Server
7 1 (0.47%) DTV
7 1 (0.47%) Computer Science
7 1 (0.47%) CMDB
7 1 (0.47%) Clustering
Operating Systems
1 99 (46.70%) Windows
2 34 (16.04%) Windows 7
3 29 (13.68%) Windows Server 2008
4 24 (11.32%) Windows Server 2003
5 20 (9.43%) UNIX
6 10 (4.72%) Linux
7 7 (3.30%) Windows 8
8 2 (0.94%) Windows Server 2012
8 2 (0.94%) Mac OS X
8 2 (0.94%) Android
9 1 (0.47%) Windows XP
9 1 (0.47%) Solaris
9 1 (0.47%) CentOS
9 1 (0.47%) Apple iOS
Processes & Methodologies
1 98 (46.23%) ITIL
2 45 (21.23%) CRM
3 34 (16.04%) Continuous Improvement
4 27 (12.74%) E-Commerce
5 26 (12.26%) Service Management
6 14 (6.60%) Incident Management
7 13 (6.13%) Supplier Management
7 13 (6.13%) Unit Testing
8 10 (4.72%) Root Cause Analysis
9 9 (4.25%) Mentoring
9 9 (4.25%) Time Management
10 8 (3.77%) Service Delivery
11 7 (3.30%) Stakeholder Management
11 7 (3.30%) Document Management
12 6 (2.83%) Data Analysis
12 6 (2.83%) Systems Analysis
12 6 (2.83%) Disaster Recovery
12 6 (2.83%) Business Intelligence
13 5 (2.36%) Change Management
14 4 (1.89%) Workflow
Programming Languages
1 105 (49.53%) SQL
2 40 (18.87%) C#
3 23 (10.85%) T-SQL
4 14 (6.60%) Java
5 12 (5.66%) JavaScript
6 9 (4.25%) PL/SQL
6 9 (4.25%) VBA
7 8 (3.77%) VB
8 5 (2.36%) Shell Script
8 5 (2.36%) PowerShell
9 4 (1.89%) C++
10 2 (0.94%) C
11 1 (0.47%) PHP
Qualifications
1 15 (7.08%) Microsoft Certification
2 12 (5.66%) MOS
2 12 (5.66%) MCDST
3 10 (4.72%) ITIL Foundation Certificate
4 9 (4.25%) Degree
5 2 (0.94%) Security Cleared
6 1 (0.47%) MCP
6 1 (0.47%) ITIL Certification
6 1 (0.47%) SC Cleared
Quality Assurance & Compliance
1 32 (15.09%) SLA
2 9 (4.25%) QA
3 3 (1.42%) ISO/IEC 27001
System Software
1 53 (25.00%) Active Directory
2 7 (3.30%) VMware Infrastructure
3 2 (0.94%) Terminal Services
4 1 (0.47%) Samba
4 1 (0.47%) XenApp
4 1 (0.47%) NFS
Systems Management
1 2 (0.94%) Backup Exec
2 1 (0.47%) WSUS
2 1 (0.47%) Norton AntiVirus
2 1 (0.47%) DameWare
2 1 (0.47%) NetBackup
Vendors
1 113 (53.30%) Microsoft
2 32 (15.09%) Oracle
3 15 (7.08%) Citrix
4 11 (5.19%) Sybase
5 10 (4.72%) Cisco
6 9 (4.25%) Salesforce.com
7 7 (3.30%) Pegasus
7 7 (3.30%) VMware
7 7 (3.30%) Alterian
7 7 (3.30%) Sage
8 6 (2.83%) Siebel
9 4 (1.89%) Apple
10 3 (1.42%) Laserfiche
11 2 (0.94%) Google
11 2 (0.94%) Meraki
11 2 (0.94%) PeopleSoft
12 1 (0.47%) SAP
12 1 (0.47%) Business Objects
12 1 (0.47%) HP
12 1 (0.47%) Symantec
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum plus benefits
Posted: 9 hours ago
Leeds, Yorkshire
Access Computer Consulting Plc
Salary: Benefits
Posted: 22 hours ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £25000 per annum + Benefits + Parking
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Bonus+OT+Bens
Posted: 5 days ago
Leeds, West Yorkshire
Integrity IT Solutions
Salary: Unspecified Up to £30k+Benefits
Posted: 6 days ago
Leeds
Fruition IT
Salary: £20000 - £25000 per annum + Excellent Benefits & training
Posted: 9 days ago
Leeds
Hays IT - Uk Posting account
Salary: £23000.00 - £27000.00 per annum
Posted: 19 days ago
Leeds, West Yorkshire
Leeds Building Society
Salary: Circa £29,000 plus Bonus and Benefits
Posted: 20 days ago
Leeds
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum
Posted: 22 days ago