The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 76 67 47
Rank change year-on-year
-9 -20
Permanent jobs requiring a Support Analyst 111 122 134
As % of all permanent IT jobs located in Leeds 3.04% 3.51% 4.70%
As % of the Job Titles category 3.11% 3.65% 4.86%
Number of salaries quoted 78 106 130
Average salary £27,500 £25,000 £28,750
Average salary % change year-on-year
+10.00% -13.04%
90% offered a salary of more than £21,350 £19,500 £20,000
10% offered a salary of more than £34,300 £35,000 £35,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3573 3346 2755
As % of all permanent IT jobs located in Leeds 97.81% 96.32% 96.67%
Number of salaries quoted 2887 2634 2275
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 4 March 2015.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 4 March 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 149 (59.84%) Microsoft
2 134 (53.82%) SQL
3 122 (49.00%) ITIL
4 105 (42.17%) MS Excel
5 98 (39.36%) Windows
6 76 (30.52%) .NET
7 64 (25.70%) C#
8 63 (25.30%) SQL Server
9 49 (19.68%) Active Directory
10 48 (19.28%) CRM
11 42 (16.87%) E-Commerce
12 40 (16.06%) XML
13 37 (14.86%) Continuous Improvement
14 35 (14.06%) SAN
14 35 (14.06%) Dynamics CRM
15 33 (13.25%) SLA
15 33 (13.25%) Windows 7
15 33 (13.25%) Analytical Skills
16 32 (12.85%) Oracle
17 31 (12.45%) HTML
18 30 (12.05%) T-SQL
18 30 (12.05%) SharePoint
19 29 (11.65%) Finance
20 28 (11.24%) UNIX
21 27 (10.84%) MS Office
21 27 (10.84%) Service Management
22 26 (10.44%) Visual Studio
23 25 (10.04%) SQL Server Reporting Services
24 22 (8.84%) Windows Server 2008
24 22 (8.84%) Management Information System

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 4 March 2015, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (12.05%) SharePoint
2 22 (8.84%) Apache
3 16 (6.43%) BizTalk Server
4 15 (6.02%) MS Exchange
5 9 (3.61%) SAS
6 8 (3.21%) IIS
6 8 (3.21%) SharePoint 2010
7 4 (1.61%) Blackberry Enterprise Server
8 3 (1.20%) Tomcat
9 2 (0.80%) WebSphere Application Server
9 2 (0.80%) JBoss
9 2 (0.80%) LiveLink
9 2 (0.80%) WebSphere
9 2 (0.80%) Exchange Server 2007
9 2 (0.80%) GlassFish
9 2 (0.80%) Exchange Server 2010
9 2 (0.80%) Moodle
10 1 (0.40%) Exchange Server 2013
Applications
1 105 (42.17%) MS Excel
2 27 (10.84%) MS Office
3 2 (0.80%) Photoshop
4 1 (0.40%) MS Visio
4 1 (0.40%) MS Project
Business Applications
1 35 (14.06%) Dynamics CRM
2 3 (1.20%) Oracle EBS
3 2 (0.80%) Dynamics AX
Cloud Services
1 2 (0.80%) Office 365
Communications & Networking
1 35 (14.06%) SAN
2 19 (7.63%) Internet
2 19 (7.63%) LAN
3 18 (7.23%) WAN
4 9 (3.61%) Firewall
5 8 (3.21%) Cisco IOS
6 7 (2.81%) TCP/IP
7 5 (2.01%) DNS
8 4 (1.61%) VPN
8 4 (1.61%) Wireless
9 3 (1.20%) iSCSI
10 2 (0.80%) DHCP
10 2 (0.80%) FTP
10 2 (0.80%) SSL
10 2 (0.80%) Wi-Fi
10 2 (0.80%) VLAN
10 2 (0.80%) Network Security
10 2 (0.80%) Structured Cabling
11 1 (0.40%) NAS
11 1 (0.40%) SSH
Database & Business Intelligence
1 63 (25.30%) SQL Server
2 25 (10.04%) SQL Server Reporting Services
3 22 (8.84%) MySQL
4 17 (6.83%) SQL Server 2008
5 16 (6.43%) PostgreSQL
6 15 (6.02%) SQL Server 2005
7 14 (5.62%) SQL Server 2000
8 9 (3.61%) MS Access
9 7 (2.81%) Data Warehouse
10 5 (2.01%) SQL Server Integration Services
11 4 (1.61%) Oracle Reports
11 4 (1.61%) Relational Database
12 3 (1.20%) Oracle BI Publisher
13 2 (0.80%) DB2
13 2 (0.80%) IBM InfoSphere
13 2 (0.80%) SQL Server 2012
14 1 (0.40%) Oracle Database
14 1 (0.40%) BusinessObjects XI
Development Applications
1 26 (10.44%) Visual Studio
2 10 (4.02%) Visual Studio Team System
3 3 (1.20%) Oracle Forms
4 2 (0.80%) SQL Server Management Studio (SSMS)
5 1 (0.40%) JIRA
General
1 29 (11.65%) Finance
2 10 (4.02%) French Language
3 6 (2.41%) Legal
4 4 (1.61%) Pharmaceutical
4 4 (1.61%) Marketing
5 3 (1.20%) Telecoms
6 2 (0.80%) Aerospace
7 1 (0.40%) Back Office
7 1 (0.40%) Law
7 1 (0.40%) Banking
7 1 (0.40%) Retail
Libraries, Frameworks & Software Standards
1 76 (30.52%) .NET
2 40 (16.06%) XML
3 31 (12.45%) HTML
4 20 (8.03%) CSS
5 18 (7.23%) ASP.NET
6 16 (6.43%) jQuery
7 13 (5.22%) Web Services
8 11 (4.42%) Classic ASP
9 7 (2.81%) COM+
10 3 (1.20%) J2EE
11 2 (0.80%) WAP
11 2 (0.80%) WCF
12 1 (0.40%) .NET Framework
12 1 (0.40%) ADO
Miscellaneous
1 33 (13.25%) Analytical Skills
2 22 (8.84%) Management Information System
3 17 (6.83%) Blackberry
4 14 (5.62%) Statistics
5 4 (1.61%) Computer Science
6 3 (1.20%) PKI
7 2 (0.80%) iPhone
7 2 (0.80%) Data Structures
8 1 (0.40%) User Experience
8 1 (0.40%) Clustering
8 1 (0.40%) Client/Server
Operating Systems
1 98 (39.36%) Windows
2 33 (13.25%) Windows 7
3 28 (11.24%) UNIX
4 22 (8.84%) Windows Server 2008
5 20 (8.03%) Windows Server 2003
6 15 (6.02%) Linux
7 9 (3.61%) Windows 8
8 2 (0.80%) Windows 2000
8 2 (0.80%) Mac OS X
8 2 (0.80%) Windows Mobile
8 2 (0.80%) Windows Vista
8 2 (0.80%) Android
8 2 (0.80%) Windows Server 2012
9 1 (0.40%) CentOS
9 1 (0.40%) Apple iOS
9 1 (0.40%) HPUX
Processes & Methodologies
1 122 (49.00%) ITIL
2 48 (19.28%) CRM
3 42 (16.87%) E-Commerce
4 37 (14.86%) Continuous Improvement
5 27 (10.84%) Service Management
6 21 (8.43%) Supplier Management
6 21 (8.43%) Incident Management
7 17 (6.83%) Unit Testing
8 12 (4.82%) Root Cause Analysis
9 10 (4.02%) Service Delivery
10 9 (3.61%) Mentoring
10 9 (3.61%) Time Management
11 8 (3.21%) Business Intelligence
12 7 (2.81%) Disaster Recovery
13 6 (2.41%) Agile Software Development
13 6 (2.41%) Systems Analysis
14 5 (2.01%) Document Management
14 5 (2.01%) Scrum
14 5 (2.01%) Stakeholder Management
15 4 (1.61%) Release Management
Programming Languages
1 134 (53.82%) SQL
2 64 (25.70%) C#
3 30 (12.05%) T-SQL
4 21 (8.43%) VB
5 18 (7.23%) JavaScript
6 14 (5.62%) VBA
7 12 (4.82%) Java
8 11 (4.42%) PowerShell
9 7 (2.81%) PL/SQL
10 6 (2.41%) C++
11 4 (1.61%) VB6
12 2 (0.80%) C
12 2 (0.80%) Perl
12 2 (0.80%) Shell Script
12 2 (0.80%) Bash Shell
13 1 (0.40%) PHP
Qualifications
1 17 (6.83%) ITIL Foundation Certificate
2 14 (5.62%) Microsoft Certification
3 12 (4.82%) Degree
4 10 (4.02%) MCDST
4 10 (4.02%) MOS
5 4 (1.61%) A+ Certification
6 3 (1.20%) Security Cleared
6 3 (1.20%) VMware Certified Professional (VCP)
7 2 (0.80%) MCSE
7 2 (0.80%) VCP4
8 1 (0.40%) SC Cleared
8 1 (0.40%) MCITP
8 1 (0.40%) CCA
8 1 (0.40%) Citrix Certification
8 1 (0.40%) Cisco Certification
8 1 (0.40%) CCNP
8 1 (0.40%) CCNA
8 1 (0.40%) MCSA
8 1 (0.40%) HND
8 1 (0.40%) MCP
Quality Assurance & Compliance
1 33 (13.25%) SLA
2 9 (3.61%) QA
3 1 (0.40%) ISO/IEC 27001
System Software
1 49 (19.68%) Active Directory
2 9 (3.61%) VMware Infrastructure
3 1 (0.40%) vSphere
3 1 (0.40%) Hyper-V
3 1 (0.40%) XenApp
Systems Management
1 4 (1.61%) NetBackup
2 3 (1.20%) Forefront Identity Manager
2 3 (1.20%) SCOM
3 1 (0.40%) WSUS
3 1 (0.40%) SCCM
3 1 (0.40%) Backup Exec
3 1 (0.40%) DameWare
3 1 (0.40%) Norton AntiVirus
3 1 (0.40%) Tivoli
3 1 (0.40%) OpenView
Vendors
1 149 (59.84%) Microsoft
2 32 (12.85%) Oracle
3 16 (6.43%) Sybase
4 12 (4.82%) VMware
5 11 (4.42%) Citrix
5 11 (4.42%) Cisco
6 9 (3.61%) Alterian
7 8 (3.21%) Sage
7 8 (3.21%) Salesforce.com
7 8 (3.21%) Pegasus
8 5 (2.01%) Siebel
9 4 (1.61%) Dell
9 4 (1.61%) NetApp
9 4 (1.61%) Apple
9 4 (1.61%) Avaya
9 4 (1.61%) Verint
10 3 (1.20%) Laserfiche
11 2 (0.80%) PeopleSoft
11 2 (0.80%) IBM
11 2 (0.80%) HP
Leeds, West Yorkshire
Spring Technology
Salary: £25000.00 - £30000.00 per annum
Posted: 8 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 9 hours ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Salary: £30000 - £34500 per annum + pension parking
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Leeds
Tesco Mobile
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus additional benefits
Posted: 5 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £17000 - £24000 per annum
Posted: 6 days ago