The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 66 78 61
Rank change year-on-year
+12 -17
Permanent jobs requiring a Support Analyst 133 99 117
As % of all permanent IT jobs located in Leeds 3.71% 3.16% 4.08%
As % of the Job Titles category 3.81% 3.28% 4.22%
Number of salaries quoted 90 75 92
Average salary £26,000 £30,000 £25,250
Average salary % change year-on-year
-13.33% +18.81%
90% offered a salary of more than £21,000 £21,900 £19,000
10% offered a salary of more than £34,100 £40,000 £34,950
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3488 3014 2775
As % of all permanent IT jobs located in Leeds 97.21% 96.17% 96.82%
Number of salaries quoted 2736 2398 2358
Average salary £40,000 £38,000 £35,500
Average salary % change year-on-year
+5.26% +7.04%
90% offered a salary of more than £25,500 £24,000 £25,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 26 November 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 26 November 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 161 (57.50%) Microsoft
2 140 (50.00%) ITIL
3 137 (48.93%) SQL
4 107 (38.21%) MS Excel
5 94 (33.57%) Windows
6 78 (27.86%) .NET
7 69 (24.64%) SQL Server
8 68 (24.29%) C#
9 57 (20.36%) XML
10 56 (20.00%) Active Directory
11 38 (13.57%) VB
12 37 (13.21%) UNIX
12 37 (13.21%) Windows 7
13 34 (12.14%) Windows Server 2008
13 34 (12.14%) E-Commerce
13 34 (12.14%) LAN
14 33 (11.79%) Analytical Skills
14 33 (11.79%) WAN
14 33 (11.79%) SLA
15 32 (11.43%) Windows Server 2003
16 31 (11.07%) Internet
17 29 (10.36%) Blackberry
17 29 (10.36%) Apache
18 27 (9.64%) MS Office
18 27 (9.64%) Classic ASP
18 27 (9.64%) Management Information System
19 26 (9.29%) SharePoint
20 25 (8.93%) Visual Studio
20 25 (8.93%) T-SQL
20 25 (8.93%) Supplier Management

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 26 November 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (10.36%) Apache
2 26 (9.29%) SharePoint
3 16 (5.71%) BizTalk Server
4 15 (5.36%) MS Exchange
5 10 (3.57%) SharePoint 2010
6 6 (2.14%) IIS
7 4 (1.43%) SAS
7 4 (1.43%) Exchange Server 2010
8 2 (0.71%) Exchange Server 2013
8 2 (0.71%) LiveLink
8 2 (0.71%) Exchange Server 2007
8 2 (0.71%) Tomcat
9 1 (0.36%) WebLogic
9 1 (0.36%) Blackberry Enterprise Server
9 1 (0.36%) CMS
9 1 (0.36%) Moodle
9 1 (0.36%) Exchange Server 2003
Applications
1 107 (38.21%) MS Excel
2 27 (9.64%) MS Office
3 7 (2.50%) MS Visio
4 4 (1.43%) MS Project
5 2 (0.71%) Photoshop
Business Applications
1 15 (5.36%) Dynamics CRM
2 1 (0.36%) Line 500
2 1 (0.36%) Oracle EBS
Communications & Networking
1 34 (12.14%) LAN
2 33 (11.79%) WAN
3 31 (11.07%) Internet
4 20 (7.14%) TCP/IP
4 20 (7.14%) SAN
5 17 (6.07%) Cisco IOS
6 16 (5.71%) Firewall
7 10 (3.57%) Network Security
8 8 (2.86%) Cisco ASA
9 7 (2.50%) VoIP
10 3 (1.07%) VPN
10 3 (1.07%) DNS
10 3 (1.07%) iSCSI
11 2 (0.71%) ATM
11 2 (0.71%) VLAN
11 2 (0.71%) SSL
11 2 (0.71%) Intranet
12 1 (0.36%) Wi-Fi
12 1 (0.36%) SSH
12 1 (0.36%) Extranet
Database & Business Intelligence
1 69 (24.64%) SQL Server
2 21 (7.50%) SQL Server Reporting Services
2 21 (7.50%) SQL Server 2008
3 18 (6.43%) SQL Server 2005
4 17 (6.07%) MySQL
5 15 (5.36%) SQL Server 2000
6 8 (2.86%) PostgreSQL
7 6 (2.14%) SQL Server 2012
8 5 (1.79%) Data Warehouse
8 5 (1.79%) SQL Server Integration Services
9 4 (1.43%) MS Access
10 3 (1.07%) Relational Database
11 2 (0.71%) IBM InfoSphere
12 1 (0.36%) Oracle Database
12 1 (0.36%) Oracle BI Publisher
12 1 (0.36%) Crystal Reports
12 1 (0.36%) Oracle Reports
Development Applications
1 25 (8.93%) Visual Studio
2 5 (1.79%) Visual Studio Team System
3 2 (0.71%) Team Foundation Server
3 2 (0.71%) SpecFlow
3 2 (0.71%) SQL Server Management Studio (SSMS)
3 2 (0.71%) Octopus Deploy
3 2 (0.71%) ReSharper
4 1 (0.36%) Jenkins
4 1 (0.36%) Oracle Forms
4 1 (0.36%) Maven
4 1 (0.36%) JIRA
General
1 13 (4.64%) Finance
2 10 (3.57%) French Language
3 4 (1.43%) Legal
4 3 (1.07%) Retail
4 3 (1.07%) Aerospace
5 2 (0.71%) Marketing
6 1 (0.36%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 78 (27.86%) .NET
2 57 (20.36%) XML
3 27 (9.64%) Classic ASP
4 24 (8.57%) HTML
5 22 (7.86%) CSS
6 18 (6.43%) ASP.NET
7 16 (5.71%) jQuery
8 3 (1.07%) COM+
9 2 (0.71%) Web Services
9 2 (0.71%) COM
10 1 (0.36%) J2EE
10 1 (0.36%) Hibernate
10 1 (0.36%) Spring
Miscellaneous
1 33 (11.79%) Analytical Skills
2 29 (10.36%) Blackberry
3 27 (9.64%) Management Information System
4 16 (5.71%) Statistics
5 5 (1.79%) Computer Science
6 4 (1.43%) Video Conferencing
6 4 (1.43%) IVR
7 3 (1.07%) PKI
7 3 (1.07%) Client/Server
7 3 (1.07%) iPhone
7 3 (1.07%) User Experience
8 1 (0.36%) NHS
8 1 (0.36%) GIS
8 1 (0.36%) Clustering
Operating Systems
1 94 (33.57%) Windows
2 37 (13.21%) UNIX
2 37 (13.21%) Windows 7
3 34 (12.14%) Windows Server 2008
4 32 (11.43%) Windows Server 2003
5 20 (7.14%) Linux
6 8 (2.86%) Windows 8
7 6 (2.14%) Windows XP
7 6 (2.14%) Android
8 3 (1.07%) Windows 2000
8 3 (1.07%) Apple iOS
8 3 (1.07%) Windows Mobile
8 3 (1.07%) Windows Vista
9 1 (0.36%) CentOS
9 1 (0.36%) Windows Server 2012
9 1 (0.36%) HPUX
9 1 (0.36%) Debian
Processes & Methodologies
1 140 (50.00%) ITIL
2 34 (12.14%) E-Commerce
3 25 (8.93%) Supplier Management
3 25 (8.93%) Incident Management
4 22 (7.86%) CRM
5 18 (6.43%) Service Management
6 17 (6.07%) Continuous Improvement
7 13 (4.64%) Root Cause Analysis
8 11 (3.93%) Mentoring
9 8 (2.86%) Service Delivery
10 7 (2.50%) Scrum
10 7 (2.50%) Project Management
10 7 (2.50%) User Acceptance Testing
10 7 (2.50%) Unit Testing
10 7 (2.50%) Test Scripting
11 5 (1.79%) Agile Software Development
11 5 (1.79%) Business Intelligence
11 5 (1.79%) Release Management
12 4 (1.43%) Technical Analysis
12 4 (1.43%) Validation
Programming Languages
1 137 (48.93%) SQL
2 68 (24.29%) C#
3 38 (13.57%) VB
4 25 (8.93%) T-SQL
5 21 (7.50%) JavaScript
6 11 (3.93%) VBA
6 11 (3.93%) PowerShell
7 6 (2.14%) VB6
8 5 (1.79%) Bash Shell
8 5 (1.79%) Perl
9 4 (1.43%) C++
10 3 (1.07%) Java
11 2 (0.71%) R
12 1 (0.36%) PL/SQL
12 1 (0.36%) Shell Script
Qualifications
1 10 (3.57%) Cisco Certification
1 10 (3.57%) Microsoft Certification
1 10 (3.57%) Degree
1 10 (3.57%) ITIL Foundation Certificate
2 9 (3.21%) CCNA
3 8 (2.86%) CCNP
4 7 (2.50%) ITIL Certification
5 6 (2.14%) Security Cleared
6 5 (1.79%) A+ Certification
7 3 (1.07%) MCSE
7 3 (1.07%) VMware Certified Professional (VCP)
8 2 (0.71%) MCDST
8 2 (0.71%) MCITP
8 2 (0.71%) MOS
8 2 (0.71%) MCSA
9 1 (0.36%) MCP
9 1 (0.36%) HND
9 1 (0.36%) CCA
9 1 (0.36%) Citrix Certification
9 1 (0.36%) SC Cleared
Quality Assurance & Compliance
1 33 (11.79%) SLA
2 11 (3.93%) QA
3 1 (0.36%) ISO/IEC 27001
System Software
1 56 (20.00%) Active Directory
2 4 (1.43%) VMware Infrastructure
3 1 (0.36%) Hyper-V
3 1 (0.36%) XenApp
3 1 (0.36%) vSphere
Systems Management
1 4 (1.43%) NetBackup
2 3 (1.07%) SCCM
2 3 (1.07%) SCOM
2 3 (1.07%) Forefront Identity Manager
3 1 (0.36%) Nessus
3 1 (0.36%) WSUS
3 1 (0.36%) OpenView
3 1 (0.36%) Tivoli
3 1 (0.36%) Norton AntiVirus
Vendors
1 161 (57.50%) Microsoft
2 21 (7.50%) Oracle
3 19 (6.79%) Cisco
4 16 (5.71%) Avaya
5 11 (3.93%) Sage
6 10 (3.57%) Pegasus
7 8 (2.86%) Sybase
8 7 (2.50%) VMware
9 6 (2.14%) Citrix
10 5 (1.79%) Dell
11 4 (1.43%) Alterian
11 4 (1.43%) NetApp
11 4 (1.43%) Verint
12 2 (0.71%) Symantec
12 2 (0.71%) Kaspersky
12 2 (0.71%) Adobe
12 2 (0.71%) PeopleSoft
12 2 (0.71%) IBM
13 1 (0.36%) HP
13 1 (0.36%) SolarWinds
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 19 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: Yesterday
Leeds
Jet2.com
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago
Leeds
Applause IT Innovation
Salary: £18000 - £25000 per annum + Excellent benifits
Posted: 13 days ago
Leeds
Computer Futures
Salary: £32000 - £40000 per annum + competitive
Posted: 23 days ago