The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 62 87 66
Rank change year-on-year
+25 -21
Permanent jobs requiring a Support Analyst 147 75 104
As % of all permanent IT jobs located in Leeds 3.95% 2.82% 3.76%
As % of the Job Titles category 4.08% 2.96% 3.90%
Number of salaries quoted 133 59 95
Average salary £26,000 £30,000 £26,000
Average salary % change year-on-year
-13.33% +15.38%
90% offered a salary of more than £21,000 £21,800 £18,400
10% offered a salary of more than £35,000 £35,000 £32,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3601 2538 2670
As % of all permanent IT jobs located in Leeds 96.67% 95.56% 96.42%
Number of salaries quoted 2804 1960 2174
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 20 August 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 20 August 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 119 (45.08%) ITIL
2 104 (39.39%) Microsoft
3 88 (33.33%) Windows
4 85 (32.20%) SQL
5 83 (31.44%) MS Excel
6 75 (28.41%) Active Directory
7 53 (20.08%) SQL Server
8 49 (18.56%) .NET
8 49 (18.56%) SLA
9 46 (17.42%) Windows Server 2008
10 45 (17.05%) LAN
11 43 (16.29%) MS Office
12 40 (15.15%) WAN
13 39 (14.77%) Windows 7
14 38 (14.39%) Cisco
14 38 (14.39%) Windows Server 2003
15 33 (12.50%) C#
16 31 (11.74%) XML
17 30 (11.36%) Cisco IOS
18 28 (10.61%) Firewall
19 26 (9.85%) Cisco Certification
19 26 (9.85%) Oracle
19 26 (9.85%) QA
20 25 (9.47%) TCP/IP
20 25 (9.47%) UNIX
20 25 (9.47%) Internet
21 24 (9.09%) CCNA
21 24 (9.09%) Cisco ASA
22 23 (8.71%) SharePoint
22 23 (8.71%) Java

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 20 August 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (8.71%) SharePoint
2 21 (7.95%) MS Exchange
3 15 (5.68%) Apache
4 12 (4.55%) SharePoint 2010
5 8 (3.03%) Exchange Server 2010
6 7 (2.65%) Exchange Server 2007
7 6 (2.27%) BizTalk Server
7 6 (2.27%) IIS
8 5 (1.89%) WebLogic
8 5 (1.89%) Tomcat
9 4 (1.52%) Exchange Server 2003
10 3 (1.14%) Blackberry Enterprise Server
11 2 (0.76%) SharePoint 2013
11 2 (0.76%) SAS
12 1 (0.38%) CICS
12 1 (0.38%) Exchange Server 2013
12 1 (0.38%) CMS
Applications
1 83 (31.44%) MS Excel
2 43 (16.29%) MS Office
3 7 (2.65%) MS Visio
4 3 (1.14%) MS Project
Business Applications
1 1 (0.38%) Oracle EBS
1 1 (0.38%) Oracle Applications
1 1 (0.38%) Dynamics CRM
1 1 (0.38%) Line 500
1 1 (0.38%) Oracle EBS R12
Cloud Services
1 3 (1.14%) Office 365
Communications & Networking
1 45 (17.05%) LAN
2 40 (15.15%) WAN
3 30 (11.36%) Cisco IOS
4 28 (10.61%) Firewall
5 25 (9.47%) Internet
5 25 (9.47%) TCP/IP
6 24 (9.09%) Cisco ASA
7 11 (4.17%) Network Security
8 7 (2.65%) VPN
8 7 (2.65%) VoIP
9 5 (1.89%) DNS
10 4 (1.52%) DHCP
10 4 (1.52%) SAN
10 4 (1.52%) Intranet
11 3 (1.14%) NAS
12 1 (0.38%) Extranet
12 1 (0.38%) MPLS
12 1 (0.38%) Wi-Fi
12 1 (0.38%) DEFINITY
Database & Business Intelligence
1 53 (20.08%) SQL Server
2 14 (5.30%) SQL Server Reporting Services
3 12 (4.55%) SQL Server 2008
4 11 (4.17%) SQL Server 2005
5 7 (2.65%) MySQL
6 5 (1.89%) SQL Server 2012
6 5 (1.89%) SQL Server 2000
7 4 (1.52%) MS Access
8 2 (0.76%) SAS Enterprise Guide
8 2 (0.76%) SAS Enterprise Miner
9 1 (0.38%) Oracle BI EE
9 1 (0.38%) Oracle Database
9 1 (0.38%) Relational Database
9 1 (0.38%) Oracle Database 11g
9 1 (0.38%) SQL Server Analysis Services
9 1 (0.38%) DB2
9 1 (0.38%) Crystal Reports
9 1 (0.38%) Oracle Reports
Development Applications
1 11 (4.17%) Visual Studio
2 3 (1.14%) Maven
2 3 (1.14%) ReSharper
2 3 (1.14%) Team Foundation Server
2 3 (1.14%) SpecFlow
2 3 (1.14%) Jenkins
2 3 (1.14%) Octopus Deploy
3 1 (0.38%) InstallShield
General
1 14 (5.30%) Finance
2 5 (1.89%) French Language
3 2 (0.76%) Marketing
4 1 (0.38%) Aerospace
4 1 (0.38%) Manufacturing
4 1 (0.38%) Retail
Libraries, Frameworks & Software Standards
1 49 (18.56%) .NET
2 31 (11.74%) XML
3 18 (6.82%) Classic ASP
4 12 (4.55%) Web Services
5 11 (4.17%) HTML
6 10 (3.79%) CSS
7 7 (2.65%) ASP.NET
8 6 (2.27%) jQuery
9 3 (1.14%) COM
10 2 (0.76%) Hibernate
10 2 (0.76%) Spring
11 1 (0.38%) WSDL
11 1 (0.38%) SOAP
Miscellaneous
1 22 (8.33%) Blackberry
2 13 (4.92%) Management Information System
3 4 (1.52%) IVR
3 4 (1.52%) Statistics
3 4 (1.52%) Video Conferencing
4 3 (1.14%) Clustering
5 2 (0.76%) Client/Server
6 1 (0.38%) NHS
6 1 (0.38%) GIS
6 1 (0.38%) PDA
6 1 (0.38%) iPhone
6 1 (0.38%) Computer Science
Operating Systems
1 88 (33.33%) Windows
2 46 (17.42%) Windows Server 2008
3 39 (14.77%) Windows 7
4 38 (14.39%) Windows Server 2003
5 25 (9.47%) UNIX
6 20 (7.58%) Windows XP
7 12 (4.55%) Linux
8 11 (4.17%) Windows 8
8 11 (4.17%) Windows Server 2012
9 6 (2.27%) Android
10 3 (1.14%) Apple iOS
11 2 (0.76%) Debian
12 1 (0.38%) Windows Mobile
12 1 (0.38%) Windows Vista
12 1 (0.38%) Windows 2000
12 1 (0.38%) AIX
12 1 (0.38%) CentOS
Processes & Methodologies
1 119 (45.08%) ITIL
2 21 (7.95%) User Acceptance Testing
3 18 (6.82%) Test Scripting
4 14 (5.30%) Incident Management
4 14 (5.30%) CRM
4 14 (5.30%) E-Commerce
5 13 (4.92%) Data Entry
5 13 (4.92%) Root Cause Analysis
6 12 (4.55%) Stakeholder Management
7 11 (4.17%) Supplier Management
7 11 (4.17%) Service Management
8 10 (3.79%) Service Delivery
9 9 (3.41%) Time Management
10 8 (3.03%) Project Management
11 5 (1.89%) ERP
12 4 (1.52%) Data Analysis
12 4 (1.52%) Problem Management
13 3 (1.14%) Enterprise Architecture
13 3 (1.14%) Unit Testing
13 3 (1.14%) Vulnerability Management
Programming Languages
1 85 (32.20%) SQL
2 33 (12.50%) C#
3 23 (8.71%) Java
4 21 (7.95%) VB
5 11 (4.17%) T-SQL
6 10 (3.79%) JavaScript
7 7 (2.65%) VBA
8 3 (1.14%) PowerShell
8 3 (1.14%) R
9 2 (0.76%) VB6
9 2 (0.76%) Bash Shell
9 2 (0.76%) Perl
9 2 (0.76%) C++
10 1 (0.38%) COBOL
10 1 (0.38%) VB.NET
10 1 (0.38%) Shell Script
10 1 (0.38%) JCL
Qualifications
1 26 (9.85%) Cisco Certification
2 24 (9.09%) CCNA
3 19 (7.20%) ITIL Certification
4 18 (6.82%) CCNP
5 17 (6.44%) Degree
6 11 (4.17%) Microsoft Certification
7 7 (2.65%) MCSE
8 5 (1.89%) CCA
8 5 (1.89%) Citrix Certification
9 4 (1.52%) Check Point Certification
9 4 (1.52%) CCSE
10 3 (1.14%) ITIL Foundation Certificate
11 2 (0.76%) Security Cleared
12 1 (0.38%) MCITP
12 1 (0.38%) Avaya Certification
12 1 (0.38%) A+ Certification
12 1 (0.38%) MCSA
12 1 (0.38%) MCP
Quality Assurance & Compliance
1 49 (18.56%) SLA
2 26 (9.85%) QA
System Software
1 75 (28.41%) Active Directory
2 8 (3.03%) VMware Infrastructure
3 3 (1.14%) XenApp
4 1 (0.38%) Hyper-V
4 1 (0.38%) Terminal Services
4 1 (0.38%) Microsoft App-V
Systems Management
1 11 (4.17%) SCCM
2 4 (1.52%) WSUS
3 3 (1.14%) Norton AntiVirus
4 1 (0.38%) Nessus
Vendors
1 104 (39.39%) Microsoft
2 38 (14.39%) Cisco
3 26 (9.85%) Oracle
4 20 (7.58%) Avaya
5 16 (6.06%) Citrix
6 13 (4.92%) Sage
7 12 (4.55%) Pegasus
8 10 (3.79%) Salesforce.com
8 10 (3.79%) VMware
9 9 (3.41%) CheckPoint
10 8 (3.03%) NetApp
10 8 (3.03%) Adobe
11 6 (2.27%) Dell
12 4 (1.52%) Kaspersky
13 3 (1.14%) CommVault
13 3 (1.14%) Symantec
14 2 (0.76%) Red Hat
14 2 (0.76%) JBoss
14 2 (0.76%) Alterian
15 1 (0.38%) Nimsoft
Leeds, West Yorkshire
Spring Technology
Salary: £25000.00 - £32000.00 per annum
Posted: 14 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Oncall+OTBens
Posted: 15 hours ago
Leeds
Hays IT - Uk Posting account
Salary: £23000.00 - £27000.00 per annum
Posted: 16 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: Yesterday
Leeds
Interquest - IQ ERP
Salary: up to £27,000c+bonus+benefits
Posted: Yesterday
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Full Benefits
Posted: Yesterday
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Redrock Consulting Ltd
Salary: £16000 - £23000 per annum + Excellent training
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum plus additional benefits
Posted: 4 days ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Salary: £15000 - £16000 per annum + Pension, Life, Health, Shares, Gym
Posted: 5 days ago
Leeds, West Yorkshire
Absolute Solution Limited
Salary: From £21,000 to £26,000 per annum 21-26k plus bens
Posted: 5 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + Bonus + Car Allowance
Posted: 11 days ago
Leeds
Blue Town Online
Salary: Competitive
Posted: 13 days ago
Leeds
Interquest - IQ ERP
Salary: £22000 - £26000 per annum + Benefits
Posted: 18 days ago