The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 54 62 72
Rank change year-on-year
+8 +10
Permanent jobs requiring a Support Analyst 155 94 88
As % of all permanent IT jobs located in Leeds 4.22% 3.64% 3.46%
As % of the Job Titles category 4.34% 3.82% 3.61%
Number of salaries quoted 143 72 80
Average salary £28,000 £30,000 £27,000
Average salary % change year-on-year
-6.66% +11.11%
90% offered a salary of more than £21,000 £22,000 £19,000
10% offered a salary of more than £35,000 £35,000 £34,050
UK excluding London average salary £27,500 £27,511 £29,750
% change year-on-year
-0.04% -7.52%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3568 2460 2441
As % of all permanent IT jobs located in Leeds 97.17% 95.31% 95.84%
Number of salaries quoted 2828 1877 1986
Average salary £40,000 £36,000 £37,000
Average salary % change year-on-year
+11.11% -2.70%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
West Yorkshire

Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leeds

Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leeds region.

Support Analyst Salary Trend in Leeds

Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leeds region over the 3 months to 1 August 2014.

Support Analyst Salary Histogram in Leeds

Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 1 August 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 121 (45.83%) ITIL
2 100 (37.88%) Microsoft
3 87 (32.95%) Windows
4 81 (30.68%) SQL
5 78 (29.55%) MS Excel
6 74 (28.03%) Active Directory
7 57 (21.59%) SQL Server
8 52 (19.70%) SLA
9 48 (18.18%) .NET
10 47 (17.80%) MS Office
10 47 (17.80%) LAN
11 44 (16.67%) Windows Server 2008
12 42 (15.91%) WAN
13 40 (15.15%) Cisco
14 37 (14.02%) Windows 7
15 36 (13.64%) Windows Server 2003
16 33 (12.50%) Firewall
17 32 (12.12%) Cisco IOS
18 30 (11.36%) C#
19 29 (10.98%) Cisco Certification
20 28 (10.61%) Java
20 28 (10.61%) Oracle
20 28 (10.61%) XML
21 27 (10.23%) CCNA
21 27 (10.23%) QA
21 27 (10.23%) Cisco ASA
22 24 (9.09%) TCP/IP
22 24 (9.09%) Internet
23 22 (8.33%) SharePoint
23 22 (8.33%) User Acceptance Testing

Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 1 August 2014, IT jobs across the Leeds region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (8.33%) SharePoint
2 20 (7.58%) MS Exchange
3 12 (4.55%) Apache
4 11 (4.17%) SharePoint 2010
5 8 (3.03%) IIS
5 8 (3.03%) Exchange Server 2010
6 7 (2.65%) Exchange Server 2007
7 6 (2.27%) BizTalk Server
8 5 (1.89%) Tomcat
8 5 (1.89%) WebLogic
9 4 (1.52%) Exchange Server 2003
10 3 (1.14%) Blackberry Enterprise Server
11 2 (0.76%) SharePoint 2013
11 2 (0.76%) SAS
11 2 (0.76%) CICS
12 1 (0.38%) CMS
12 1 (0.38%) IBM Notes
12 1 (0.38%) Exchange Server 2013
Applications
1 78 (29.55%) MS Excel
2 47 (17.80%) MS Office
3 5 (1.89%) MS Visio
4 1 (0.38%) PrintSoft PReS
4 1 (0.38%) MS Project
Business Applications
1 1 (0.38%) Oracle Applications
1 1 (0.38%) Oracle EBS
1 1 (0.38%) Oracle EBS R12
1 1 (0.38%) Line 500
1 1 (0.38%) Dynamics CRM
Cloud Services
1 3 (1.14%) Office 365
Communications & Networking
1 47 (17.80%) LAN
2 42 (15.91%) WAN
3 33 (12.50%) Firewall
4 32 (12.12%) Cisco IOS
5 27 (10.23%) Cisco ASA
6 24 (9.09%) TCP/IP
6 24 (9.09%) Internet
7 9 (3.41%) Network Security
8 7 (2.65%) VPN
8 7 (2.65%) VoIP
9 6 (2.27%) DNS
10 5 (1.89%) DHCP
11 4 (1.52%) Intranet
11 4 (1.52%) SAN
12 3 (1.14%) NAS
13 1 (0.38%) Wi-Fi
13 1 (0.38%) IP Telephony
13 1 (0.38%) DEFINITY
13 1 (0.38%) MPLS
13 1 (0.38%) Extranet
Database & Business Intelligence
1 57 (21.59%) SQL Server
2 14 (5.30%) SQL Server Reporting Services
3 13 (4.92%) SQL Server 2008
4 12 (4.55%) SQL Server 2005
5 5 (1.89%) SQL Server 2000
5 5 (1.89%) MySQL
5 5 (1.89%) SQL Server 2012
6 4 (1.52%) MS Access
7 2 (0.76%) DB2
7 2 (0.76%) SAS Enterprise Guide
7 2 (0.76%) SAS Enterprise Miner
8 1 (0.38%) Oracle BI EE
8 1 (0.38%) Oracle Database 11g
8 1 (0.38%) SQL Server Analysis Services
8 1 (0.38%) Crystal Reports
8 1 (0.38%) Oracle Reports
8 1 (0.38%) Relational Database
8 1 (0.38%) Oracle Database
Development Applications
1 11 (4.17%) Visual Studio
2 3 (1.14%) Maven
2 3 (1.14%) Team Foundation Server
2 3 (1.14%) ReSharper
2 3 (1.14%) InstallShield
2 3 (1.14%) Jenkins
2 3 (1.14%) SpecFlow
2 3 (1.14%) Octopus Deploy
General
1 17 (6.44%) Finance
2 5 (1.89%) French Language
3 2 (0.76%) Marketing
4 1 (0.38%) Telecoms
4 1 (0.38%) Aerospace
4 1 (0.38%) Manufacturing
4 1 (0.38%) Retail
Libraries, Frameworks & Software Standards
1 48 (18.18%) .NET
2 28 (10.61%) XML
3 16 (6.06%) Web Services
4 15 (5.68%) Classic ASP
5 9 (3.41%) HTML
6 8 (3.03%) CSS
7 7 (2.65%) ASP.NET
8 6 (2.27%) jQuery
9 3 (1.14%) WSDL
9 3 (1.14%) COM
9 3 (1.14%) SOAP
10 2 (0.76%) Spring
10 2 (0.76%) Hibernate
Miscellaneous
1 18 (6.82%) Blackberry
2 12 (4.55%) Management Information System
3 4 (1.52%) Statistics
3 4 (1.52%) IVR
4 3 (1.14%) Clustering
5 2 (0.76%) Client/Server
6 1 (0.38%) Video Conferencing
6 1 (0.38%) Computer Science
6 1 (0.38%) PDA
6 1 (0.38%) Mainframe
6 1 (0.38%) GIS
6 1 (0.38%) NHS
Operating Systems
1 87 (32.95%) Windows
2 44 (16.67%) Windows Server 2008
3 37 (14.02%) Windows 7
4 36 (13.64%) Windows Server 2003
5 21 (7.95%) UNIX
5 21 (7.95%) Windows XP
6 11 (4.17%) Windows Server 2012
7 10 (3.79%) Windows 8
7 10 (3.79%) Linux
8 5 (1.89%) Android
9 3 (1.14%) Apple iOS
10 2 (0.76%) AIX
10 2 (0.76%) Debian
11 1 (0.38%) CentOS
Processes & Methodologies
1 121 (45.83%) ITIL
2 22 (8.33%) User Acceptance Testing
3 19 (7.20%) Test Scripting
4 16 (6.06%) CRM
5 14 (5.30%) Service Management
5 14 (5.30%) Stakeholder Management
5 14 (5.30%) Data Entry
6 13 (4.92%) E-Commerce
6 13 (4.92%) Root Cause Analysis
7 12 (4.55%) Service Delivery
7 12 (4.55%) Incident Management
8 10 (3.79%) Supplier Management
9 9 (3.41%) Time Management
10 6 (2.27%) Project Management
10 6 (2.27%) ITIL V3
11 5 (1.89%) ERP
11 5 (1.89%) Change Control
12 4 (1.52%) Continuous Improvement
12 4 (1.52%) Problem Management
12 4 (1.52%) Data Analysis
Programming Languages
1 81 (30.68%) SQL
2 30 (11.36%) C#
3 28 (10.61%) Java
4 18 (6.82%) VB
5 11 (4.17%) T-SQL
6 10 (3.79%) JavaScript
7 7 (2.65%) VBA
8 3 (1.14%) R
8 3 (1.14%) Shell Script
8 3 (1.14%) C++
9 2 (0.76%) COBOL
9 2 (0.76%) JCL
9 2 (0.76%) VB6
10 1 (0.38%) PowerShell
10 1 (0.38%) VB.NET
Qualifications
1 29 (10.98%) Cisco Certification
2 27 (10.23%) CCNA
3 21 (7.95%) CCNP
4 20 (7.58%) ITIL Certification
4 20 (7.58%) Degree
5 13 (4.92%) Microsoft Certification
6 7 (2.65%) CCSE
6 7 (2.65%) Check Point Certification
6 7 (2.65%) MCSE
7 5 (1.89%) CCA
7 5 (1.89%) Citrix Certification
8 3 (1.14%) ITIL Foundation Certificate
9 2 (0.76%) MCP
9 2 (0.76%) MCSA
9 2 (0.76%) MCDST
9 2 (0.76%) MOS
10 1 (0.38%) MCITP
10 1 (0.38%) Avaya Certification
10 1 (0.38%) A+ Certification
Quality Assurance & Compliance
1 52 (19.70%) SLA
2 27 (10.23%) QA
System Software
1 74 (28.03%) Active Directory
2 8 (3.03%) VMware Infrastructure
3 3 (1.14%) XenApp
4 1 (0.38%) Microsoft App-V
4 1 (0.38%) Hyper-V
4 1 (0.38%) Terminal Services
Systems Management
1 12 (4.55%) SCCM
2 4 (1.52%) WSUS
3 3 (1.14%) Norton AntiVirus
4 1 (0.38%) Nessus
Vendors
1 100 (37.88%) Microsoft
2 40 (15.15%) Cisco
3 28 (10.61%) Oracle
4 20 (7.58%) Avaya
5 17 (6.44%) Citrix
6 12 (4.55%) Sage
6 12 (4.55%) CheckPoint
6 12 (4.55%) Salesforce.com
7 11 (4.17%) Pegasus
8 10 (3.79%) Adobe
8 10 (3.79%) VMware
9 8 (3.03%) NetApp
10 6 (2.27%) Dell
11 4 (1.52%) Kaspersky
12 3 (1.14%) CommVault
12 3 (1.14%) Symantec
13 2 (0.76%) JBoss
13 2 (0.76%) IBM
13 2 (0.76%) Red Hat
13 2 (0.76%) Nimsoft
Leeds, West Yorkshire
Spring Technology
Salary: £25000.00 - £32000.00 per annum
Posted: 17 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 23 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 2 days ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £25000 - £35000 per annum + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 6 days ago
Leeds
Capita - ITIN
Salary: US$35000 per annum + Pension, Oncall
Posted: 7 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum
Posted: 8 days ago
Leeds
Interquest - IQ ERP
Salary: up to £27,000
Posted: 9 days ago
Leeds
Hays IT - Uk Posting account
Salary: £27000.00 per annum + Benefits
Posted: 20 days ago