The statistics below represent IT contracts advertised across the London region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 371 312 354
Rank change year-on-year
-59 +42
Contract jobs requiring a 3rd Line Support 70 124 95
As % of all contract IT jobs located in London 0.31% 0.54% 0.39%
As % of the Job Titles category 0.32% 0.57% 0.41%
Number of daily rates quoted 37 90 66
Median daily rate £260 £300 £300
Median daily rate % change year-on-year
-13.33% -
90% offered a daily rate of more than £153 £190 £175
10% offered a daily rate of more than £410 £400 £378
UK excluding London median daily rate £265 £270 £250
% change year-on-year
-1.85% +8.00%
Number of hourly rates quoted 7 6 5
Median hourly rate £16.29 £22.25 £21.50
Median hourly rate % change year-on-year
-26.78% +3.48%
UK excluding London median hourly rate £20.50 £22.50 £20.75
% change year-on-year
-8.88% +8.43%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21700 21910 22982
As % of all contract IT jobs located in London 94.78% 94.98% 94.92%
Number of daily rates quoted 15416 15458 15936
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 275 348 435
Median hourly rate £17.37 £17.50 £17.50
Median hourly rate % change year-on-year
-0.72% -
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

3rd Line Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the London region.

3rd Line Support Daily Rate Trend in London

3rd Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the London region over the 3 months to 27 September 2016.

3rd Line Support Daily Rate Histogram in London

3rd Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the London region.

3rd Line Support Hourly Rate Trend in London

3rd Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -12 4 £215 -34.07% 3
Uxbridge +4 2 - -
Ilford - 2 - -
Surbiton - 1 £260 -
Canary Wharf - 1 £275 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 September 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 3rd Line Support in the job title.

1 100 (69.44%) Windows
2 88 (61.11%) Active Directory
3 63 (43.75%) VMware
4 60 (41.67%) Windows Server
5 52 (36.11%) Microsoft
6 51 (35.42%) Citrix
7 45 (31.25%) SCCM
8 39 (27.08%) Cisco
9 35 (24.31%) MS Exchange
10 34 (23.61%) Windows Server 2008
11 32 (22.22%) Windows 7
11 32 (22.22%) Finance
12 30 (20.83%) MS Excel
12 30 (20.83%) TCP/IP
12 30 (20.83%) Windows Server 2012
13 29 (20.14%) VMware Infrastructure
13 29 (20.14%) ITIL
13 29 (20.14%) MS Office
14 28 (19.44%) DNS
15 27 (18.75%) SAN
15 27 (18.75%) PowerShell
16 26 (18.06%) SQL
17 25 (17.36%) Office 365
18 24 (16.67%) Data Centre
19 23 (15.97%) Cisco Certification
20 22 (15.28%) DHCP
21 21 (14.58%) SQL Server
22 20 (13.89%) XenApp
22 20 (13.89%) Skype for Business
23 19 (13.19%) Java

3rd Line Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (24.31%) MS Exchange
2 20 (13.89%) Skype for Business
3 18 (12.50%) Exchange Server 2010
4 12 (8.33%) SharePoint
5 10 (6.94%) Exchange Server 2007
6 8 (5.56%) Exchange Server 2013
6 8 (5.56%) IBM Notes
7 5 (3.47%) Blackberry Enterprise Server
7 5 (3.47%) IIS
8 2 (1.39%) Exchange Server 2003
8 2 (1.39%) WebLogic
9 1 (0.69%) Apache
9 1 (0.69%) CloudStack
9 1 (0.69%) SharePoint 2010
9 1 (0.69%) SharePoint 2013
9 1 (0.69%) Tomcat
Applications
1 30 (20.83%) MS Excel
2 29 (20.14%) MS Office
3 2 (1.39%) MS PowerPoint
4 1 (0.69%) MS Visio
Business Applications
1 3 (2.08%) Dynamics AX
2 2 (1.39%) Unit4 Business World
3 1 (0.69%) Dynamics CRM
3 1 (0.69%) Eikon
Cloud Services
1 25 (17.36%) Office 365
2 10 (6.94%) Microsoft Azure
3 3 (2.08%) Amazon AWS
3 3 (2.08%) Azure Active Directory
3 3 (2.08%) Yammer
4 2 (1.39%) OneDrive
5 1 (0.69%) SaaS
Communications & Networking
1 30 (20.83%) TCP/IP
2 28 (19.44%) DNS
3 27 (18.75%) SAN
4 22 (15.28%) DHCP
5 18 (12.50%) Firewall
6 15 (10.42%) Internet
7 13 (9.03%) VPN
7 13 (9.03%) WAN
8 12 (8.33%) LAN
9 11 (7.64%) Skype
10 10 (6.94%) Wireless
11 5 (3.47%) Ethernet
11 5 (3.47%) Intranet
11 5 (3.47%) Unified Communications
12 4 (2.78%) BGP
12 4 (2.78%) Cisco ASA
12 4 (2.78%) Cisco Wireless
12 4 (2.78%) NAS
12 4 (2.78%) OSPF
12 4 (2.78%) SSL
Database & Business Intelligence
1 21 (14.58%) SQL Server
2 7 (4.86%) SQL Server 2008
3 4 (2.78%) Oracle Database
4 3 (2.08%) SQL Server 2014
5 2 (1.39%) MySQL
5 2 (1.39%) Oracle Database 10g
5 2 (1.39%) SQL Server 2005
6 1 (0.69%) Oracle Database 11g
6 1 (0.69%) SQL Server 2000
Development Applications
1 3 (2.08%) Git (software)
2 2 (1.39%) JIRA
3 1 (0.69%) MSI
General
1 32 (22.22%) Finance
2 8 (5.56%) Back Office
3 7 (4.86%) Financial Institution
4 6 (4.17%) Billing
4 6 (4.17%) Retail
5 5 (3.47%) Banking
6 4 (2.78%) Telecoms
7 3 (2.08%) Pharmaceutical
8 2 (1.39%) Legal
9 1 (0.69%) Investment Banking
9 1 (0.69%) Local Government
9 1 (0.69%) Marketing
9 1 (0.69%) Polish Language
9 1 (0.69%) Private Banking
9 1 (0.69%) Retail Banking
Libraries, Frameworks & Software Standards
1 8 (5.56%) .NET
2 5 (3.47%) HTML
3 3 (2.08%) XML
4 2 (1.39%) Hibernate
4 2 (1.39%) Java EE
4 2 (1.39%) JAX-RS
4 2 (1.39%) JSF
4 2 (1.39%) LAMP
4 2 (1.39%) Middleware
4 2 (1.39%) Oracle Fusion
4 2 (1.39%) RESTful
4 2 (1.39%) SOAP
4 2 (1.39%) Web Services
4 2 (1.39%) XSLT
5 1 (0.69%) 802.1X
5 1 (0.69%) Ajax
5 1 (0.69%) ASP.NET
5 1 (0.69%) CSS
5 1 (0.69%) RabbitMQ
5 1 (0.69%) Software Packaging
Miscellaneous
1 24 (16.67%) Data Centre
2 9 (6.25%) Hedge funds
3 8 (5.56%) Blackberry
4 7 (4.86%) iPhone
4 7 (4.86%) VCE vBlock
5 6 (4.17%) Client/Server
6 5 (3.47%) Enterprise Software
6 5 (3.47%) Smartphone
7 4 (2.78%) Analytical Skills
8 3 (2.08%) Clustering
8 3 (2.08%) Fat Client
8 3 (2.08%) Management Information System
8 3 (2.08%) Thin Client
9 2 (1.39%) EMC VNX
10 1 (0.69%) BYOD
10 1 (0.69%) Digital Media
10 1 (0.69%) EPoS
10 1 (0.69%) HP StoreVirtual
10 1 (0.69%) iPad
10 1 (0.69%) Video Conferencing
Operating Systems
1 100 (69.44%) Windows
2 60 (41.67%) Windows Server
3 34 (23.61%) Windows Server 2008
4 32 (22.22%) Windows 7
5 30 (20.83%) Windows Server 2012
6 17 (11.81%) Linux
6 17 (11.81%) Windows 10
7 12 (8.33%) Windows 8
7 12 (8.33%) Windows Server 2003
8 8 (5.56%) Unix
9 6 (4.17%) Apple iOS
10 5 (3.47%) Android
10 5 (3.47%) Windows XP
11 3 (2.08%) Windows Vista
12 2 (1.39%) CentOS
12 2 (1.39%) Mac OS
12 2 (1.39%) Red Hat Enterprise Linux
12 2 (1.39%) Ubuntu
13 1 (0.69%) VMS
13 1 (0.69%) Windows 2000 Server
Processes & Methodologies
1 29 (20.14%) ITIL
2 14 (9.72%) Change Management
3 13 (9.03%) Migration
4 8 (5.56%) Server Patching
5 7 (4.86%) Capacity Planning
5 7 (4.86%) Software Deployment
5 7 (4.86%) Time Management
6 6 (4.17%) Root Cause Analysis
6 6 (4.17%) Service Delivery
7 5 (3.47%) Validation
8 4 (2.78%) Agile Software Development
8 4 (2.78%) Change Control
8 4 (2.78%) Disaster Recovery
8 4 (2.78%) ERP
8 4 (2.78%) Identity Management
8 4 (2.78%) Problem Management
8 4 (2.78%) Project Management
8 4 (2.78%) Service Management
8 4 (2.78%) Stakeholder Management
8 4 (2.78%) Workflow
Programming Languages
1 27 (18.75%) PowerShell
2 26 (18.06%) SQL
3 19 (13.19%) Java
4 6 (4.17%) C#
5 4 (2.78%) VB
6 2 (1.39%) Bash Shell
6 2 (1.39%) C
6 2 (1.39%) JavaScript
6 2 (1.39%) PHP
6 2 (1.39%) Python
6 2 (1.39%) VBScript
7 1 (0.69%) Shell Script
Qualifications
1 23 (15.97%) Cisco Certification
2 16 (11.11%) Microsoft Certification
3 14 (9.72%) CCNA
4 13 (9.03%) MCSE
5 10 (6.94%) Security Cleared
5 10 (6.94%) VMware Certified Professional (VCP)
6 8 (5.56%) A+ Certification
7 7 (4.86%) CCNP
7 7 (4.86%) MCP
8 6 (4.17%) Degree
8 6 (4.17%) MCSA
9 5 (3.47%) ACDT
9 5 (3.47%) ACHDS
9 5 (3.47%) ACTC
9 5 (3.47%) MCDST
9 5 (3.47%) MCSM
9 5 (3.47%) Network+ Certification
9 5 (3.47%) SC Cleared
10 4 (2.78%) DV Cleared
10 4 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 11 (7.64%) SLA
2 3 (2.08%) QA
System Software
1 88 (61.11%) Active Directory
2 29 (20.14%) VMware Infrastructure
3 20 (13.89%) XenApp
4 19 (13.19%) Hyper-V
5 8 (5.56%) Virtual Servers
6 7 (4.86%) VMware ESXi
7 5 (3.47%) VMware ESX
7 5 (3.47%) XenDesktop
8 4 (2.78%) vSphere
9 3 (2.08%) DFS Replication
9 3 (2.08%) Microsoft App-V
10 2 (1.39%) Terminal Services
10 2 (1.39%) UAG
10 2 (1.39%) Virtual Machines
11 1 (0.69%) iptables
11 1 (0.69%) NFS
11 1 (0.69%) Samba
11 1 (0.69%) vCloud
11 1 (0.69%) VMware Server
11 1 (0.69%) VMware Workstation
Systems Management
1 45 (31.25%) SCCM
2 13 (9.03%) SCOM
3 4 (2.78%) AirWatch
4 2 (1.39%) Backup Exec
4 2 (1.39%) Cacti
4 2 (1.39%) Microsoft Clustering
4 2 (1.39%) NetBackup
4 2 (1.39%) Opsview
4 2 (1.39%) SCOrch
4 2 (1.39%) WMI
5 1 (0.69%) Ansible
5 1 (0.69%) Failover Clustering
5 1 (0.69%) HP SIM
5 1 (0.69%) Microsoft Data Protection Manager
5 1 (0.69%) Nagios
5 1 (0.69%) Norton AntiVirus
5 1 (0.69%) PowerCLI
5 1 (0.69%) Puppet
5 1 (0.69%) SCSM
5 1 (0.69%) SCVMM
Vendors
1 63 (43.75%) VMware
2 52 (36.11%) Microsoft
3 51 (35.42%) Citrix
4 39 (27.08%) Cisco
5 15 (10.42%) HP
6 14 (9.72%) Oracle
7 9 (6.25%) IBM
8 8 (5.56%) Apple
8 8 (5.56%) EMC
8 8 (5.56%) Lotus
9 6 (4.17%) Canon
10 5 (3.47%) Dell
10 5 (3.47%) Mitel
11 4 (2.78%) Remedy
11 4 (2.78%) Veeam
12 3 (2.08%) AppSense
12 3 (2.08%) Symantec
13 2 (1.39%) Bloomberg
13 2 (1.39%) Huawei
13 2 (1.39%) Reuters
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