The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 296 336 312
Rank change year-on-year
+40 -24
Contract jobs requiring a 3rd Line Support 114 76 103
As % of all contract IT jobs located in London 0.50% 0.33% 0.44%
As % of the Job Titles category 0.54% 0.36% 0.48%
Number of daily rates quoted 88 44 70
Average daily rate
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of your Daily Rate
Get a Free Illustration
£300 £300 £288
Average daily rate % change year-on-year
-0.16% +4.34%
90% offered a daily rate of more than £200 £203 £200
10% offered a daily rate of more than £379 £375 £375
UK excluding London average daily rate £275 £223 £289
% change year-on-year
+23.15% -22.67%
Number of hourly rates quoted 1 5 10
Average hourly rate £27.50 £22.50 £25.00
Average hourly rate % change year-on-year
+22.22% -10.00%
UK excluding London average hourly rate £21.00 £19.50 £21.75
% change year-on-year
+7.69% -10.34%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21039 21285 21609
As % of all contract IT jobs located in London 91.93% 92.89% 92.39%
Number of daily rates quoted 14704 14726 14659
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £610 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 360 384 467
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £11.78 £11.00 £12.22
10% offered a hourly rate of more than £41.20 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the London region.

3rd Line Support Daily Rate Trend in London

3rd Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the London region over the 3 months to 6 July 2015.

3rd Line Support Daily Rate Histogram in London

3rd Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the London region.

3rd Line Support Hourly Rate Trend in London

3rd Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -3 18 £280 +9.80% 7
Bromley -2 3 £250 +11.11% 1
Croydon -10 3 £325 -42.98% 2
Uxbridge +4 1 £170 -51.42%
Wembley - 1 £300 -
Chessington - 1 - -
Enfield - 1 - -
Hounslow - 1 £300 -
Teddington - 1 £250 -
Docklands, London - 1 £190 -
Wimbledon - 1 £300 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 6 July 2015, IT contractor jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 149 (75.25%) Windows
2 111 (56.06%) Active Directory
3 96 (48.48%) VMware
4 82 (41.41%) Windows Server 2008
5 81 (40.91%) Microsoft
6 72 (36.36%) MS Exchange
7 65 (32.83%) Citrix
8 55 (27.78%) Windows Server 2012
9 53 (26.77%) Cisco
10 47 (23.74%) VMware Infrastructure
11 45 (22.73%) Windows 7
12 42 (21.21%) WAN
13 39 (19.70%) LAN
14 38 (19.19%) Firewall
15 36 (18.18%) Exchange Server 2010
16 35 (17.68%) ITIL
16 35 (17.68%) MS Office
17 34 (17.17%) SQL
17 34 (17.17%) SAN
18 32 (16.16%) Windows Server 2003
19 30 (15.15%) Microsoft Certification
20 28 (14.14%) Finance
20 28 (14.14%) XenApp
21 27 (13.64%) DNS
22 26 (13.13%) MCSE
22 26 (13.13%) Hyper-V
23 24 (12.12%) MS Excel
24 23 (11.62%) SCCM
25 20 (10.10%) SharePoint
25 20 (10.10%) DHCP

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 6 July 2015, IT contractor jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (36.36%) MS Exchange
2 36 (18.18%) Exchange Server 2010
3 20 (10.10%) SharePoint
4 19 (9.60%) Lync
5 18 (9.09%) Blackberry Enterprise Server
6 17 (8.59%) Exchange Server 2013
7 16 (8.08%) IIS
8 11 (5.56%) Exchange Server 2003
9 7 (3.54%) Exchange Server 2007
10 4 (2.02%) SharePoint 2010
10 4 (2.02%) Exchange Server 2000
11 3 (1.52%) Oracle Service Bus
11 3 (1.52%) SharePoint 2013
12 2 (1.01%) WebSphere
12 2 (1.01%) WorkSite
12 2 (1.01%) Apache
13 1 (0.51%) Tomcat
13 1 (0.51%) WebSphere Application Server
13 1 (0.51%) WebLogic
13 1 (0.51%) SAS
Applications
1 35 (17.68%) MS Office
2 24 (12.12%) MS Excel
3 1 (0.51%) Spreadsheet
Business Applications
1 3 (1.52%) Dynamics CRM
Cloud Services
1 17 (8.59%) Office 365
2 8 (4.04%) Amazon AWS
3 4 (2.02%) Microsoft Azure
4 2 (1.01%) PaaS
4 2 (1.01%) Virtual Private Cloud
5 1 (0.51%) IaaS
5 1 (0.51%) Google Cloud Platform
5 1 (0.51%) Cloud Computing
Communications & Networking
1 42 (21.21%) WAN
2 39 (19.70%) LAN
3 38 (19.19%) Firewall
4 34 (17.17%) SAN
5 27 (13.64%) DNS
6 20 (10.10%) DHCP
7 16 (8.08%) MPLS
8 15 (7.58%) VPN
9 11 (5.56%) DSL
9 11 (5.56%) BIG-IP
10 10 (5.05%) TCP/IP
11 9 (4.55%) VLAN
12 8 (4.04%) Internet
13 7 (3.54%) VoIP
13 7 (3.54%) NAS
14 6 (3.03%) VPLS
15 5 (2.53%) Cisco ASA
15 5 (2.53%) Wireless
15 5 (2.53%) FTP
16 4 (2.02%) LDAP
Database & Business Intelligence
1 16 (8.08%) SQL Server
2 6 (3.03%) SQL Server 2008
3 4 (2.02%) JasperReports
3 4 (2.02%) MySQL
4 2 (1.01%) SQL Server 2005
4 2 (1.01%) SQL Server 2012
5 1 (0.51%) Oracle Database
5 1 (0.51%) Sybase ASE
5 1 (0.51%) Oracle Database 10g
5 1 (0.51%) IDOL
5 1 (0.51%) PostgreSQL
Development Applications
1 1 (0.51%) MSI
General
1 28 (14.14%) Finance
2 6 (3.03%) Banking
3 5 (2.53%) Law
4 4 (2.02%) Retail
5 2 (1.01%) Marketing
5 2 (1.01%) Financial Institution
5 2 (1.01%) Telecoms
5 2 (1.01%) Legal
6 1 (0.51%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.02%) Web Services
1 4 (2.02%) Middleware
1 4 (2.02%) LAMP
2 3 (1.52%) HTML
3 2 (1.01%) Application Packaging
4 1 (0.51%) .NET
4 1 (0.51%) COM
4 1 (0.51%) WebSphere MQ
4 1 (0.51%) Java EE
4 1 (0.51%) TIBCO EMS
4 1 (0.51%) X-Windows
Miscellaneous
1 18 (9.09%) Blackberry
2 9 (4.55%) Analytical Skills
3 8 (4.04%) Thin Client
3 8 (4.04%) Fat Client
4 7 (3.54%) Client/Server
5 4 (2.02%) NHS
5 4 (2.02%) Fixed Income
6 3 (1.52%) Clustering
6 3 (1.52%) iPhone
6 3 (1.52%) iPad
6 3 (1.52%) Hedge funds
6 3 (1.52%) Data Centre
7 2 (1.01%) User Experience
7 2 (1.01%) Computer Science
7 2 (1.01%) Management Information System
7 2 (1.01%) Replication
8 1 (0.51%) IVR
8 1 (0.51%) PKI
8 1 (0.51%) Informatics
8 1 (0.51%) Video Conferencing
Operating Systems
1 149 (75.25%) Windows
2 82 (41.41%) Windows Server 2008
3 55 (27.78%) Windows Server 2012
4 45 (22.73%) Windows 7
5 32 (16.16%) Windows Server 2003
6 15 (7.58%) Linux
7 12 (6.06%) Windows 8
8 10 (5.05%) Windows XP
9 8 (4.04%) UNIX
10 5 (2.53%) Mac OS X
11 4 (2.02%) Solaris
11 4 (2.02%) Android
12 3 (1.52%) Apple iOS
12 3 (1.52%) Red Hat Enterprise Linux
13 2 (1.01%) Windows Vista
14 1 (0.51%) Debian
Processes & Methodologies
1 35 (17.68%) ITIL
2 18 (9.09%) Problem Management
3 16 (8.08%) Disaster Recovery
3 16 (8.08%) Business Continuity
4 15 (7.58%) Service Management
5 14 (7.07%) Performance Management
6 13 (6.57%) BCP
6 13 (6.57%) Business Continuity Planning
7 11 (5.56%) ITSM
8 7 (3.54%) Migration
8 7 (3.54%) Service Delivery
9 6 (3.03%) Change Management
9 6 (3.03%) Project Management
10 5 (2.53%) PRINCE2
10 5 (2.53%) Root Cause Analysis
10 5 (2.53%) Software Deployment
11 4 (2.02%) Performance Monitoring
11 4 (2.02%) Kalman Filter
11 4 (2.02%) CRM
11 4 (2.02%) Data Analysis
Programming Languages
1 34 (17.17%) SQL
2 17 (8.59%) PowerShell
3 6 (3.03%) Shell Script
3 6 (3.03%) Java
3 6 (3.03%) VBScript
4 3 (1.52%) Python
4 3 (1.52%) JavaScript
5 2 (1.01%) VB
6 1 (0.51%) C
6 1 (0.51%) T-SQL
6 1 (0.51%) Bash Shell
Qualifications
1 30 (15.15%) Microsoft Certification
2 26 (13.13%) MCSE
3 17 (8.59%) Cisco Certification
4 13 (6.57%) CCNA
5 11 (5.56%) MCP
5 11 (5.56%) MCITP
6 10 (5.05%) MCSA
7 9 (4.55%) VMware Certified Professional (VCP)
7 9 (4.55%) CCNP
8 8 (4.04%) CCA
8 8 (4.04%) Citrix Certification
9 7 (3.54%) CCEA
10 6 (3.03%) Degree
10 6 (3.03%) Security Cleared
11 5 (2.53%) SC Cleared
11 5 (2.53%) MCTS
12 4 (2.02%) A+ Certification
12 4 (2.02%) Network+ Certification
13 3 (1.52%) CCIE
14 1 (0.51%) MCDST
Quality Assurance & Compliance
1 16 (8.08%) SLA
2 1 (0.51%) QA
System Software
1 111 (56.06%) Active Directory
2 47 (23.74%) VMware Infrastructure
3 28 (14.14%) XenApp
4 26 (13.13%) Hyper-V
5 18 (9.09%) vSphere
6 11 (5.56%) XenDesktop
6 11 (5.56%) NLBS
7 10 (5.05%) VMware ESX
8 8 (4.04%) Citrix Presentation Server
8 8 (4.04%) Xen
9 7 (3.54%) Microsoft App-V
9 7 (3.54%) vCloud
10 4 (2.02%) VMware ESXi
11 3 (1.52%) UAG
12 2 (1.01%) VMware Server
13 1 (0.51%) NFS
13 1 (0.51%) Terminal Server
13 1 (0.51%) Samba
Systems Management
1 23 (11.62%) SCCM
2 14 (7.07%) WSUS
3 8 (4.04%) SCOM
4 6 (3.03%) NetBackup
5 4 (2.02%) Symantec Enterprise Vault
6 3 (1.52%) Backup Exec
7 2 (1.01%) McAfee ePO
8 1 (0.51%) Tivoli
8 1 (0.51%) MOM
8 1 (0.51%) Systems Management Server (SMS)
8 1 (0.51%) Norton AntiVirus
8 1 (0.51%) DameWare
8 1 (0.51%) SCDPM
8 1 (0.51%) SCSM
8 1 (0.51%) XenMobile
8 1 (0.51%) vMotion
8 1 (0.51%) AirWatch
Vendors
1 96 (48.48%) VMware
2 81 (40.91%) Microsoft
3 65 (32.83%) Citrix
4 53 (26.77%) Cisco
5 15 (7.58%) CheckPoint
6 11 (5.56%) Dell
7 10 (5.05%) HP
8 9 (4.55%) Juniper
8 9 (4.55%) NetApp
9 7 (3.54%) Symantec
10 5 (2.53%) Oracle
11 4 (2.02%) EMC
11 4 (2.02%) Apple
11 4 (2.02%) Altiris
12 3 (1.52%) Veeam
12 3 (1.52%) McAfee
12 3 (1.52%) Sophos
12 3 (1.52%) Red Hat
12 3 (1.52%) Avaya
12 3 (1.52%) AppSense
London
Marcus Donald People
Rate: £250 - £300 per day
Posted: 3 days ago
City, London
Capita Resourcing - IT Resourcing
Rate: £150 - £210 per day
Posted: 4 days ago
London
Comtecs
Rate: £299 - £300 Per Day
Posted: 4 days ago
Croydon, Surrey
Experis Ltd
Rate: £300.00 - £350.00 per day
Posted: 5 days ago
London
Explore Group
Rate: £300 - £375 per day
Posted: 12 days ago
West London
Cathcart Associates
Rate: £250 - £350 per day
Posted: 18 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 18 days ago
London
Austin Fraser Limited
Rate: £0.00 per day + Negotiable
Posted: 20 days ago