3rd Line Support Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Third Line Support
Rank 287 309 329
Rank change year-on-year
+22 +20
Contract jobs requiring a 3rd Line Support 91 106 114
As % of all contract IT jobs located in London 0.420% 0.393% 0.367%
As % of the Job Titles category 0.456% 0.426% 0.397%
Number of daily rates quoted 52 63 43
Average daily rate £281 £308 £325
Average daily rate % change year-on-year
-8.53% -5.38%
90% offered a daily rate of more than £202 £213 £214
10% offered a daily rate of more than £375 £420 £395
UK excluding London average daily rate £281 £258 £238
% change year-on-year
+9.22% +8.42%
Number of hourly rates quoted 16 11 10
Average hourly rate £25.00 £21.00 £22.25
Average hourly rate % change year-on-year
+19.04% -5.61%
90% offered a hourly rate of more than £19.75 £17.50 £15.40
10% offered a hourly rate of more than £135.00 £22.00 £27.80
UK excluding London average hourly rate £22.00 £20.03 £21.50
% change year-on-year
+9.83% -6.83%
Search 25 3rd Line Support jobs in London
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 19942 24907 28750
As % of all contract IT jobs located in London 92.08% 92.46% 92.52%
Number of daily rates quoted 13399 16045 18461
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 450 624 677
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the London region as a proportion of the total demand within the Job Titles category.

London 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the London region.

London 3rd Line Support Daily Rate Trend

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the London region over the 3 months to 24 May 2013.

London 3rd Line Support Daily Rate Histogram

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the London region.

London 3rd Line Support Hourly Rate Trend

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the London region over the 3 months to 24 May 2013.

London 3rd Line Support Hourly Rate Histogram

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London +19 24 £325 +9.24%
Croydon +11 4 £235 -37.33%
Canary Wharf -1 3 £200 -56.98%
Romford - 1 £288 -
Docklands, London - 1 £165 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 145 (75.52%) Windows
2 103 (53.65%) Active Directory
3 88 (45.83%) Windows Server 2008
4 84 (43.75%) Citrix
5 81 (42.19%) VMware
6 79 (41.15%) MS Exchange
7 72 (37.50%) Windows Server 2003
8 65 (33.85%) Microsoft
9 49 (25.52%) Finance
10 47 (24.48%) SQL
11 46 (23.96%) Cisco
11 46 (23.96%) VMware Infrastructure
12 45 (23.44%) Exchange Server 2010
13 42 (21.88%) Exchange Server 2007
14 40 (20.83%) DNS
14 40 (20.83%) Microsoft Certification
15 38 (19.79%) Firewall
15 38 (19.79%) ITIL
16 36 (18.75%) DHCP
16 36 (18.75%) MCSE
16 36 (18.75%) SAN
16 36 (18.75%) SCCM
17 31 (16.15%) XenApp
17 31 (16.15%) Windows 7
18 29 (15.10%) Blackberry
19 28 (14.58%) Security Cleared
20 27 (14.06%) LAN
21 24 (12.50%) XenDesktop
22 22 (11.46%) Cisco Certification
22 22 (11.46%) CCNA

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (4.688%) .NET
2 8 (4.167%) J2EE
3 5 (2.604%) HTML
4 2 (1.042%) Middleware
4 2 (1.042%) Web Services
4 2 (1.042%) Software Packaging
5 1 (0.521%) Application Packaging
5 1 (0.521%) FIX Protocol
5 1 (0.521%) ADSI
5 1 (0.521%) XML
5 1 (0.521%) ASP
5 1 (0.521%) ASP.NET
5 1 (0.521%) JDBC
5 1 (0.521%) WebSphere
Application Platforms
1 79 (41.15%) MS Exchange
2 45 (23.44%) Exchange Server 2010
3 42 (21.88%) Exchange Server 2007
4 21 (10.94%) Exchange Server 2003
4 21 (10.94%) Blackberry Enterprise Server
5 18 (9.375%) SharePoint
6 10 (5.208%) Apache
7 9 (4.688%) Tomcat
8 8 (4.167%) Lotus Notes
9 5 (2.604%) WebLogic
9 5 (2.604%) IIS
10 4 (2.083%) Exchange Server 2000
10 4 (2.083%) SharePoint Server
10 4 (2.083%) Lotus Domino
10 4 (2.083%) SharePoint 2010
11 3 (1.563%) Lync
11 3 (1.563%) Office Communications Server
12 2 (1.042%) Oracle Application Server
13 1 (0.521%) Confluence
13 1 (0.521%) EPiServer CMS
Applications
1 21 (10.94%) MS Excel
2 16 (8.333%) MS Office
3 2 (1.042%) MS PowerPoint
4 1 (0.521%) MS Visio
4 1 (0.521%) MS Project
Business Applications
1 1 (0.521%) SunGard Stream Clearvision
1 1 (0.521%) Remedy ITSM
Communications & Networking
1 40 (20.83%) DNS
2 38 (19.79%) Firewall
3 36 (18.75%) DHCP
3 36 (18.75%) SAN
4 27 (14.06%) LAN
5 21 (10.94%) WAN
6 19 (9.896%) TCP/IP
7 17 (8.854%) Internet
7 17 (8.854%) Cisco ASA
8 16 (8.333%) VPN
9 11 (5.729%) Cisco PIX
9 11 (5.729%) Cisco IOS
10 6 (3.125%) VLAN
10 6 (3.125%) SMTP
11 5 (2.604%) SSL
11 5 (2.604%) Intranet
12 4 (2.083%) LDAP
12 4 (2.083%) HTTP
12 4 (2.083%) Cisco Nexus
13 3 (1.563%) POP3
Database & Business Intelligence
1 8 (4.167%) Crystal Reports
1 8 (4.167%) Oracle 11g
2 7 (3.646%) SQL Server
3 5 (2.604%) Oracle 8/8i
4 4 (2.083%) SQLPlus
4 4 (2.083%) SQL Server 2008
5 2 (1.042%) SQL Server 2005
5 2 (1.042%) EDMS
6 1 (0.521%) Oracle Reports
6 1 (0.521%) MySQL
6 1 (0.521%) RDBMS
Development Applications
1 5 (2.604%) Team Foundation Server
1 5 (2.604%) MSI
2 2 (1.042%) InstallShield
3 1 (0.521%) VSS/SourceSafe
General
1 49 (25.52%) Finance
2 22 (11.46%) Banking
3 11 (5.729%) Law
4 7 (3.646%) Investment Banking
5 5 (2.604%) Telecoms
6 4 (2.083%) Legal
7 2 (1.042%) Retail
8 1 (0.521%) Financial Institution
8 1 (0.521%) Front Office
8 1 (0.521%) Back Office
8 1 (0.521%) Advertising
8 1 (0.521%) Publishing
8 1 (0.521%) Music
8 1 (0.521%) Billing
Miscellaneous
1 29 (15.10%) Blackberry
2 7 (3.646%) Clustering
3 4 (2.083%) CLARiiON
3 4 (2.083%) NHS
4 3 (1.563%) Wiki
5 2 (1.042%) Replication
5 2 (1.042%) Management Information System
5 2 (1.042%) Computer Science
5 2 (1.042%) iPad
6 1 (0.521%) Enterprise Storage
6 1 (0.521%) SWIFT
6 1 (0.521%) iPhone
6 1 (0.521%) Fat Client
6 1 (0.521%) Data Protection Act
6 1 (0.521%) Client/Server
6 1 (0.521%) Thin Client
6 1 (0.521%) Foreign Exchange (FX)
6 1 (0.521%) Equities
6 1 (0.521%) Handset
6 1 (0.521%) PDA
Operating Systems
1 145 (75.52%) Windows
2 88 (45.83%) Windows Server 2008
3 72 (37.50%) Windows Server 2003
4 31 (16.15%) Windows 7
5 19 (9.896%) UNIX
6 18 (9.375%) Windows XP
7 17 (8.854%) Linux
8 14 (7.292%) Mac OS X
9 10 (5.208%) Windows 2000
10 6 (3.125%) Windows Server 2012
10 6 (3.125%) Red Hat Enterprise Linux
11 4 (2.083%) Windows 2000 Server
12 3 (1.563%) Solaris
12 3 (1.563%) AIX
13 1 (0.521%) Apple iOS
13 1 (0.521%) Windows Phone
13 1 (0.521%) Android
13 1 (0.521%) Windows Vista
13 1 (0.521%) Windows NT
13 1 (0.521%) NetWare
Processes & Methodologies
1 38 (19.79%) ITIL
2 14 (7.292%) Migration
3 11 (5.729%) Service Delivery
4 8 (4.167%) Service Management
4 8 (4.167%) Disaster Recovery
4 8 (4.167%) PRINCE2
5 7 (3.646%) BPEL
6 6 (3.125%) Project Management
6 6 (3.125%) Operations Management
7 5 (2.604%) Time Management
7 5 (2.604%) Business Analysis
7 5 (2.604%) Document Management
8 4 (2.083%) User Acceptance Testing
8 4 (2.083%) Capacity Planning
9 3 (1.563%) Analytics
9 3 (1.563%) Business Continuity
10 2 (1.042%) Risk Assessment
10 2 (1.042%) Systems Analysis
10 2 (1.042%) Validation
10 2 (1.042%) ITSM
Programming Languages
1 47 (24.48%) SQL
2 12 (6.250%) Java
2 12 (6.250%) PL/SQL
2 12 (6.250%) PowerShell
3 9 (4.688%) C#
4 4 (2.083%) Shell Script
4 4 (2.083%) C
5 3 (1.563%) VBScript
5 3 (1.563%) VB
6 1 (0.521%) VBA
6 1 (0.521%) T-SQL
Qualifications
1 40 (20.83%) Microsoft Certification
2 36 (18.75%) MCSE
3 28 (14.58%) Security Cleared
4 22 (11.46%) Cisco Certification
4 22 (11.46%) CCNA
5 19 (9.896%) CCA
5 19 (9.896%) Citrix Certification
6 17 (8.854%) VMware Certified Professional (VCP)
7 16 (8.333%) MCITP
7 16 (8.333%) CCNP
8 15 (7.813%) CCEA
9 14 (7.292%) DV Cleared
10 10 (5.208%) SC Cleared
11 9 (4.688%) MCP
12 6 (3.125%) VCP5
12 6 (3.125%) VCP4
13 5 (2.604%) Degree
13 5 (2.604%) MCSA
13 5 (2.604%) MCTS
14 1 (0.521%) BC Cleared
Quality Assurance & Compliance
1 7 (3.646%) SLA
2 3 (1.563%) Solvency II
2 3 (1.563%) ISO 9001
3 2 (1.042%) ISO/IEC 27001
System Software
1 103 (53.65%) Active Directory
2 46 (23.96%) VMware Infrastructure
3 31 (16.15%) XenApp
4 24 (12.50%) XenDesktop
5 20 (10.42%) Hyper-V
5 20 (10.42%) vSphere
6 11 (5.729%) VMware ESX
7 7 (3.646%) VMware ESXi
7 7 (3.646%) Microsoft App-V
8 6 (3.125%) VMware Workstation
9 5 (2.604%) Citrix Presentation Server
10 3 (1.563%) XenServer
10 3 (1.563%) NDS
11 2 (1.042%) ProxySG
12 1 (0.521%) VMware Server
12 1 (0.521%) Microsoft Virtual Server
12 1 (0.521%) Terminal Services
Systems Management
1 36 (18.75%) SCCM
2 16 (8.333%) SCOM
3 8 (4.167%) HP SIM
3 8 (4.167%) Symantec Enterprise Vault
4 6 (3.125%) Backup Exec
4 6 (3.125%) Tivoli
4 6 (3.125%) WSUS
5 5 (2.604%) Norton AntiVirus
6 3 (1.563%) MAILsweeper
7 2 (1.042%) Tivoli Storage Manager
7 2 (1.042%) McAfee ePO
8 1 (0.521%) SolarWinds Orion
8 1 (0.521%) ARCserve
8 1 (0.521%) MOM
8 1 (0.521%) Systems Management Server (SMS)
8 1 (0.521%) Legato
8 1 (0.521%) NetBackup
8 1 (0.521%) WMI
Vendors
1 84 (43.75%) Citrix
2 81 (42.19%) VMware
3 65 (33.85%) Microsoft
4 46 (23.96%) Cisco
5 21 (10.94%) HP
6 15 (7.813%) Oracle
6 15 (7.813%) Symantec
7 12 (6.250%) EMC
8 11 (5.729%) Sophos
9 10 (5.208%) McAfee
9 10 (5.208%) Bloomberg
10 9 (4.688%) NetApp
10 9 (4.688%) Lotus
11 7 (3.646%) Red Hat
11 7 (3.646%) SunGard
11 7 (3.646%) CheckPoint
12 6 (3.125%) AppSense
12 6 (3.125%) Juniper
13 4 (2.083%) NetIQ
13 4 (2.083%) Reuters
DV Cleared 3rd Line Support (Exchange & Network Systems)
City of London
Responsible for all business exchange servers Part of an on-call rota to provide out of hours support to apply patches, fixes and upgrades Key Deliverables Assisting users...
Capita Resourcing Ltd
Rate: £300 - £500 per day
Posted: 27 April 2013
3rd Line Support Engineer, Law Firm
City, London
The ideal candidate will have demonstrable experience of ensuring incidents / problems and escalations are dealt with in a timely fashion whilst working within the ITIL framework... You will...
Thomson Keene Associates
Rate: £200 - 250 per day
Posted: 21 May 2013
Senior Third Line Support Engineer
London
Senior third line support engineer required for a award winning IT Managed Services in North London.
Sovereign Business Resource
Rate: £250 - £350 per day
Posted: 23 May 2013
2nd/3rd line/support engineer/ active directory/citrix/VMware/
London
You will need to have excellent time management, organised and methodical in your approach... In this role you will need to have very strong experience in: oMicrosoft Active...
Mortimer Spinks
Rate: £260 - £280 per day
Posted: 21 May 2013
3rd line Exchange / Messaging Support Consultant (Contract)
City of London
SMTP, POP3, LDAP, SSL, TLS, and knowledge of basic network troubleshooting. Outlook Client Support Microsoft Windows Server 2008 Lotus Domino Server, Lotus Notes Client E-Mail Migration and...
Deerfoot IT Resources Ltd
Rate: £300 - £350 per day
Posted: 17 May 2013
3rd Line Application Support Analyst- Cash Equities
City, London
The Principal Responsibilities of this position are: - Incident management o Participate in Cash Equities IT critical incident management event... - Problem management o Confirm the actual impact for Cash...
iKas International
Rate: £400 - £495 per day
Posted: 20 May 2013
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