The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 289 327 330
Rank change year-on-year
+38 +3
Contract jobs requiring a 3rd Line Support 117 79 86
As % of all contract IT jobs located in London 0.50% 0.33% 0.35%
As % of the Job Titles category 0.54% 0.36% 0.38%
Number of daily rates quoted 91 44 58
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £300 £288
Average daily rate % change year-on-year
- +4.34%
90% offered a daily rate of more than £200 £210 £200
10% offered a daily rate of more than £375 £375 £372
UK excluding London average daily rate £285 £220 £275
% change year-on-year
+29.54% -20.00%
Number of hourly rates quoted 1 5 7
Average hourly rate £27.50 £22.50 £25.00
Average hourly rate % change year-on-year
+22.22% -10.00%
UK excluding London average hourly rate £21.75 £20.00 £22.25
% change year-on-year
+8.75% -10.11%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21700 21898 22436
As % of all contract IT jobs located in London 92.19% 92.85% 92.50%
Number of daily rates quoted 15234 15017 15286
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £620 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 347 401 462
Average hourly rate £18.00 £17.50 £20.00
Average hourly rate % change year-on-year
+2.85% -12.50%
90% offered a hourly rate of more than £12.00 £11.50 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the London region.

3rd Line Support Daily Rate Trend in London

3rd Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the London region over the 3 months to 30 July 2015.

3rd Line Support Daily Rate Histogram in London

3rd Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the London region.

3rd Line Support Hourly Rate Trend in London

3rd Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -3 23 £300 +9.09% 5
Croydon -13 4 £325 -42.98%
Bromley -4 3 £250 +11.11%
Mayfair - 2 £329 -
Chessington - 1 - -
Enfield - 1 - -
Teddington - 1 £250 -
Uxbridge - 1 £170 -
Wembley - 1 £300 -
Wimbledon - 1 £300 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 30 July 2015, IT contractor jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 156 (75.00%) Windows
2 117 (56.25%) Active Directory
3 98 (47.12%) VMware
4 87 (41.83%) Windows Server 2008
5 80 (38.46%) Microsoft
6 75 (36.06%) MS Exchange
7 67 (32.21%) Citrix
8 59 (28.37%) Windows Server 2012
9 51 (24.52%) Windows 7
10 46 (22.12%) VMware Infrastructure
10 46 (22.12%) WAN
11 45 (21.63%) Cisco
12 43 (20.67%) LAN
13 39 (18.75%) SQL
13 39 (18.75%) SAN
14 38 (18.27%) MS Office
14 38 (18.27%) Exchange Server 2010
15 36 (17.31%) ITIL
16 34 (16.35%) Windows Server 2003
17 33 (15.87%) DNS
17 33 (15.87%) Firewall
18 29 (13.94%) XenApp
19 28 (13.46%) SCCM
19 28 (13.46%) Microsoft Certification
20 27 (12.98%) Hyper-V
20 27 (12.98%) PowerShell
21 26 (12.50%) MS Excel
22 24 (11.54%) MCSE
22 24 (11.54%) DHCP
22 24 (11.54%) Blackberry

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 30 July 2015, IT contractor jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 75 (36.06%) MS Exchange
2 38 (18.27%) Exchange Server 2010
3 22 (10.58%) Blackberry Enterprise Server
4 21 (10.10%) Lync
5 20 (9.62%) SharePoint
5 20 (9.62%) Exchange Server 2013
6 15 (7.21%) IIS
7 8 (3.85%) Exchange Server 2003
8 5 (2.40%) Exchange Server 2007
8 5 (2.40%) SharePoint 2013
9 4 (1.92%) SharePoint 2010
9 4 (1.92%) Exchange Server 2000
10 3 (1.44%) Oracle Service Bus
11 2 (0.96%) WebSphere
11 2 (0.96%) WorkSite
11 2 (0.96%) Apache
12 1 (0.48%) Tomcat
12 1 (0.48%) WebSphere Application Server
12 1 (0.48%) WebLogic
12 1 (0.48%) Documentum
Applications
1 38 (18.27%) MS Office
2 26 (12.50%) MS Excel
3 2 (0.96%) Spreadsheet
Business Applications
1 3 (1.44%) Dynamics CRM
Cloud Services
1 19 (9.13%) Office 365
2 5 (2.40%) Amazon AWS
3 4 (1.92%) Microsoft Azure
4 2 (0.96%) Virtual Private Cloud
4 2 (0.96%) PaaS
5 1 (0.48%) IaaS
5 1 (0.48%) Google Cloud Platform
Communications & Networking
1 46 (22.12%) WAN
2 43 (20.67%) LAN
3 39 (18.75%) SAN
4 33 (15.87%) DNS
4 33 (15.87%) Firewall
5 24 (11.54%) DHCP
6 17 (8.17%) VPN
7 16 (7.69%) MPLS
8 13 (6.25%) TCP/IP
9 12 (5.77%) DSL
9 12 (5.77%) BIG-IP
10 10 (4.81%) VLAN
11 7 (3.37%) VoIP
11 7 (3.37%) Internet
12 6 (2.88%) NAS
13 5 (2.40%) Wireless
14 4 (1.92%) Wi-Fi
14 4 (1.92%) Cisco ASA
14 4 (1.92%) LDAP
14 4 (1.92%) FTP
Database & Business Intelligence
1 18 (8.65%) SQL Server
2 5 (2.40%) SQL Server 2008
3 4 (1.92%) JasperReports
3 4 (1.92%) MySQL
4 3 (1.44%) SQL Server 2005
5 2 (0.96%) SQL Server 2012
6 1 (0.48%) Oracle Database
6 1 (0.48%) Sybase ASE
6 1 (0.48%) Oracle Database 10g
6 1 (0.48%) IDOL
6 1 (0.48%) PostgreSQL
Development Applications
1 1 (0.48%) MSI
General
1 24 (11.54%) Finance
2 7 (3.37%) Law
2 7 (3.37%) Banking
3 4 (1.92%) Retail
4 2 (0.96%) Marketing
4 2 (0.96%) Legal
4 2 (0.96%) Advertising
4 2 (0.96%) Financial Institution
4 2 (0.96%) Back Office
4 2 (0.96%) Telecoms
5 1 (0.48%) German Language
Libraries, Frameworks & Software Standards
1 4 (1.92%) Middleware
1 4 (1.92%) LAMP
2 3 (1.44%) HTML
3 2 (0.96%) Application Packaging
3 2 (0.96%) 802.1X
4 1 (0.48%) .NET
4 1 (0.48%) COM
4 1 (0.48%) Web Services
4 1 (0.48%) WebSphere MQ
4 1 (0.48%) Java EE
4 1 (0.48%) TIBCO EMS
4 1 (0.48%) X-Windows
Miscellaneous
1 24 (11.54%) Blackberry
2 8 (3.85%) Fat Client
2 8 (3.85%) Analytical Skills
2 8 (3.85%) Thin Client
3 7 (3.37%) Client/Server
4 4 (1.92%) NHS
4 4 (1.92%) Fixed Income
5 3 (1.44%) Clustering
5 3 (1.44%) PKI
5 3 (1.44%) iPhone
5 3 (1.44%) iPad
6 2 (0.96%) Hedge funds
6 2 (0.96%) Data Extraction
6 2 (0.96%) Management Information System
6 2 (0.96%) Data Centre
7 1 (0.48%) Replication
7 1 (0.48%) Informatics
7 1 (0.48%) Computer Science
7 1 (0.48%) IVR
7 1 (0.48%) FMCG
Operating Systems
1 156 (75.00%) Windows
2 87 (41.83%) Windows Server 2008
3 59 (28.37%) Windows Server 2012
4 51 (24.52%) Windows 7
5 34 (16.35%) Windows Server 2003
6 16 (7.69%) Linux
7 13 (6.25%) Windows 8
8 9 (4.33%) Windows XP
9 7 (3.37%) UNIX
10 4 (1.92%) Mac OS X
10 4 (1.92%) Solaris
10 4 (1.92%) Android
11 3 (1.44%) Apple iOS
11 3 (1.44%) Red Hat Enterprise Linux
12 2 (0.96%) Windows Vista
13 1 (0.48%) Debian
Processes & Methodologies
1 36 (17.31%) ITIL
2 18 (8.65%) Problem Management
3 17 (8.17%) Disaster Recovery
4 16 (7.69%) Service Management
5 15 (7.21%) Business Continuity
5 15 (7.21%) Performance Management
6 13 (6.25%) BCP
6 13 (6.25%) Business Continuity Planning
7 11 (5.29%) ITSM
8 10 (4.81%) Migration
9 8 (3.85%) Project Management
10 7 (3.37%) Service Delivery
11 6 (2.88%) Software Deployment
11 6 (2.88%) Root Cause Analysis
12 5 (2.40%) Change Management
12 5 (2.40%) PRINCE2
13 4 (1.92%) CRM
13 4 (1.92%) Data Analysis
13 4 (1.92%) Software Testing
13 4 (1.92%) Time Management
Programming Languages
1 39 (18.75%) SQL
2 27 (12.98%) PowerShell
3 12 (5.77%) VBScript
4 6 (2.88%) Shell Script
4 6 (2.88%) Java
5 5 (2.40%) VB
6 3 (1.44%) Python
6 3 (1.44%) JavaScript
7 1 (0.48%) T-SQL
7 1 (0.48%) C
7 1 (0.48%) Bash Shell
Qualifications
1 28 (13.46%) Microsoft Certification
2 24 (11.54%) MCSE
3 11 (5.29%) Cisco Certification
3 11 (5.29%) Security Cleared
4 10 (4.81%) SC Cleared
4 10 (4.81%) MCSA
4 10 (4.81%) CCNA
5 9 (4.33%) MCP
6 8 (3.85%) MCITP
7 7 (3.37%) VMware Certified Professional (VCP)
8 6 (2.88%) Degree
9 5 (2.40%) CCA
9 5 (2.40%) Citrix Certification
10 4 (1.92%) CCEA
10 4 (1.92%) A+ Certification
10 4 (1.92%) Network+ Certification
11 3 (1.44%) CCNP
12 2 (0.96%) MCTS
13 1 (0.48%) DV Cleared
13 1 (0.48%) VCAP
Quality Assurance & Compliance
1 14 (6.73%) SLA
2 1 (0.48%) QA
System Software
1 117 (56.25%) Active Directory
2 46 (22.12%) VMware Infrastructure
3 29 (13.94%) XenApp
4 27 (12.98%) Hyper-V
5 19 (9.13%) vSphere
6 12 (5.77%) NLBS
7 10 (4.81%) XenDesktop
8 9 (4.33%) VMware ESX
9 8 (3.85%) Citrix Presentation Server
9 8 (3.85%) Xen
10 7 (3.37%) Microsoft App-V
11 6 (2.88%) VMware ESXi
11 6 (2.88%) vCloud
12 3 (1.44%) UAG
13 2 (0.96%) VMware Server
14 1 (0.48%) NFS
14 1 (0.48%) Terminal Server
14 1 (0.48%) Samba
Systems Management
1 28 (13.46%) SCCM
2 15 (7.21%) WSUS
3 8 (3.85%) NetBackup
3 8 (3.85%) SCOM
4 6 (2.88%) Symantec Enterprise Vault
5 3 (1.44%) SCDPM
5 3 (1.44%) Tivoli
5 3 (1.44%) Nagios
6 2 (0.96%) McAfee ePO
6 2 (0.96%) Puppet
6 2 (0.96%) Backup Exec
7 1 (0.48%) SCSM
7 1 (0.48%) XenMobile
7 1 (0.48%) vMotion
7 1 (0.48%) AirWatch
7 1 (0.48%) DameWare
7 1 (0.48%) MOM
7 1 (0.48%) Systems Management Server (SMS)
Vendors
1 98 (47.12%) VMware
2 80 (38.46%) Microsoft
3 67 (32.21%) Citrix
4 45 (21.63%) Cisco
5 16 (7.69%) CheckPoint
6 15 (7.21%) HP
7 11 (5.29%) NetApp
8 9 (4.33%) Dell
9 8 (3.85%) Symantec
10 6 (2.88%) EMC
10 6 (2.88%) Juniper
11 5 (2.40%) IBM
11 5 (2.40%) Oracle
11 5 (2.40%) Sophos
12 4 (1.92%) Altiris
12 4 (1.92%) Veeam
12 4 (1.92%) Apple
12 4 (1.92%) AppSense
13 3 (1.44%) ProCurve
13 3 (1.44%) Red Hat
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